Vertu VM-08 GSM 4 Band/CDMA/EVDO 2 Band/TD-SCDMA 2Band/UMTS 5 Band/HSUPA/HSDPA/LTE 21 Band/WLAN/BT/NFC mobile phone User Manual VERTU Constellation X User Guide UK English 2017

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Document ID	3293368
Application ID	wr5DCgEdWMt1QyY4zhRrDA==
Document Description	User Guide English
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	310.59kB (3882435 bits)
Date Submitted	2017-02-23 00:00:00
Date Available	2017-02-24 00:00:00
Creation Date	2017-12-23 03:59:34
Producing Software	GPL Ghostscript 9.18
Document Lastmod	2017-12-23 03:59:34
Document Title	VERTU Constellation X User Guide - UK English 2017
Document Author:	Vertu Corporation Limited

HANDMADE IN ENGLAND
CONSTELLATION X
USE R
GUI D E
V E RSI O N
1.0
Contents
Contents
Introduction
Your Constellation phone
Help and support
Safety
Safety
Your phone
Package contents
Features and keys
Antenna locations
Headset
Change the volume
Getting started
Insert the SIM card or memory card
Charge the phone
Switch the phone on or off
Start-up process
Use your phone when it is locked
Explore
About the home screen
Status and notification bar
Status and notification icons
Do Not Disturb mode
Notifications
Clock widget
Back, home and recent apps
Add widgets to the home screen
Favourites tray
Quick settings
Sharing your Constellation
Voice actions
Apps
About apps
Recommended Apps
Google Play™
Apps precautionary advice
Update apps
Manage and restore apps
10
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© 2017 Vertu Corporation Limited. All rights reserved.
Close apps
Uninstall apps
Vertu Services
About Vertu Services
Text entry
Keyboard entry
Predictive text
Gesture typing
Dictionaries
Change the keyboard language
Calls
About calls
Make and answer calls
Call recent number
Call using Speed Dial
Listen to your voicemail
Divert calls to another number
Make a conference call
Contacts
About contacts
Call, text or email contacts
Add contacts
Join contacts
Edit or delete a contact
Save a number from a call or message
Mark contacts as favourites
Personalise contacts
Transfer contacts
Messaging and email
About messaging
Send and read messages
Instant messages
Manage messages
Set up your email
Music
About music
Adding songs or albums to Play Music
Play music
Maps and navigation
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Contents
Google Maps™
Personalising your phone
Widgets
Shortcuts
Ringtones
Wallpapers
Assign sounds to actions
Display settings
Pulse notification light
Auto-rotate
Screen lock
Protect your phone with a fingerprint
Date and time settings
Language and input options
Social networks
Add an account
Delete an account
Synchronise contacts
Managing accounts
Configure sync options
Delete accounts
Backup and restore accounts
Browser
About the web browser
Connect to the internet
Add a bookmark
Privacy and security
Downloads
Camera
About camera
Take and share photos
Record and share a video
Gallery
About Gallery
View and edit photos and videos
Share photos and videos
Assign contact images and wallpaper
Take a screenshot
Office tools
39
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© 2017 Vertu Corporation Limited. All rights reserved.
51
Clock
Calculator
51
Calendar
51
Connectivity
53
Restrictions
53
Wi-Fi
53
Bluetooth
53
Location services
54
Set your phone to sync with your
computer
54
Copy between the phone and a PC
55
Tethering and portable hotspot
55
NFC
55
Phone management
56
System update
56
Free up phone memory
56
Optimise data usage
56
Data roaming settings
57
Back up and restore your phone
57
Set your phone to lock automatically
57
Change your PIN code
57
Access codes
57
Master reset
58
58
Boot validation
FAQs
59
Questions
59
How can I extend the battery life of
my phone?
60
Do I need a Google™ account to use
61
my phone?
How can I reduce my data costs,
especially when abroad?
61
How do I transfer music from my
61
computer to my phone?
How can I listen to my iTunes music
library on my phone?
62
How do I setup an email account on
my phone?
62
How do I transfer contacts to my phone? 63
How do I set my music as ringtone?
63
Contents
How do I change the font size on
my phone?
How do I check if I have the latest
software updates on my phone?
Why have I got no connectivity?
Why is my internal storage less than
advertised?
How do I protect my phone from
unauthorised use?
How do I find the IMEI number of
my phone?
How can I clear the log of my calls or
the list of people I have contacted
frequently?
Why does my phone get warm?
How do I set a photo as my wallpaper?
Can I still use Google Maps if I do not
have a data connection?
Accessories
Battery charger
Data cable
Wired stereo headset
Specifications
Specifications
Care of your phone
General care
Embroidery
Exotic leathers
Leather
Non-precious metals
Precious metals
Precious stones
Sapphire and ceramics
Safety and warranty
Safety text
Additional care and maintenance
Manufacturer's Limited Warranty
Software application notices for
the phone
Environmental
Export and controls
63
63
63
84
Copyright and trademark notices
SAR (Specific Absorption Rate) notice VM-08
85
Declaration of Conformity
87
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© 2017 Vertu Corporation Limited. All rights reserved.
Introduction
Introduction
Your Constellation phone
This user guide is intended to provide you with details on how to use the prominent features on your
Constellation.
To access the exclusive privileges and benefits such as Vertu Concierge, Vertu Life and Vertu Setup, you
must register your phone.
The pictures used in this user guide are provided for illustration purposes only. They may differ from the
exact appearance of your Constellation.
Help and support
To find out more about using your phone:
Contact Vertu Customer Service by either pressing the Vertu key or through the Vertu Certainty app.
Refer to the user guide on your phone from the Vertu Certainty app, or on the Vertu website at
http://www.vertu.com/gb/en/product-support/user-guides-and-downloads/.
Use the setup wizards available on the phone to help you with things such as registration, or to
create an email account.
Compliance information
You can find compliance information on a label that is located in the SIM compartment. For instructions on
accessing the SIM compartment, see "Insert the SIM card or memory card" on page 10. The information
displayed includes the IMEI number and product name. To view all of the compliance information for your
Constellation, select Regulatory Info. from the Quick settings. To access Quick settings, use two fingers
to swipe down from the top of the screen.
© 2017 Vertu Corporation Limited. All rights reserved.
Safety
Safety
Safety
Read these simple guidelines. Not following them may be dangerous or illegal. Read the complete user
guide for further information.
Switch off in restricted areas
Switch the device off when mobile phone use is not allowed or when it may cause
interference or danger, for example, in aircraft, in hospitals or near medical
equipment, fuel, chemicals, or blasting areas. Obey all instructions in restricted
areas.
Road safety comes first
Obey all local laws. Always keep your hands free to operate the vehicle while
driving. Your first consideration while driving should be road safety.
Interference
All wireless devices may be susceptible to interference, which could affect
performance.
Qualified service
Only qualified personnel may install or repair this product.
Keep your device dry
Your device is not water-resistant. Keep it dry.
Protect your hearing
To prevent possible hearing damage, do not listen at high volume levels for long
periods. Exercise caution when holding your device near your ear while the
loudspeaker is in use.
© 2017 Vertu Corporation Limited. All rights reserved.
Your phone
Your phone
Package contents
Constellation phone
Wall charger (AC-32V) with regional plugs
USB cable 1200 mm (VC-02)
V Collection Wired Headset, Type WH-5V
Polishing cloth
Collateral pack, including Quick Start Guide, Warranty and Authenticity Card
The package contents may vary slightly in accordance with the materials used in your particular phone and
with regional regulations.
Features and keys
Front
10
Headset connector
Notification light
Vertu key
SIM tray
Microphone
USB Type-C connector
Earpiece speaker
Front camera
Loudspeaker
Fingerprint sensor
© 2017 Vertu Corporation Limited. All rights reserved.
Your phone
Back
Volume up key
Volume down key
Power key/screen lock
Main camera
Twin LED flash
Antenna locations
Avoid touching the antenna areas while the antennas are in use. Contact with antennas affects the
communication quality and may reduce battery life due to higher power levels during operation.
© 2017 Vertu Corporation Limited. All rights reserved.
Your phone
Headset
Use the headset provided to connect to your phone. Alternatively, you can connect any compatible
headsets.
Change the volume
Press the volume keys to change the volume during a call. When you are not on a call, press the volume
keys to change the ringtone volume.
Touch
to select Dolby profiles.
Touch
for quick access to adjust Ringtone, Music and Alarm volumes.
© 2017 Vertu Corporation Limited. All rights reserved.
Getting started
Getting started
Insert the SIM card or memory card
Your Constellation phone is dual-SIM compatible. The SIM tray in your phone can hold up to two nanoSIM
cards, or one nanoSIM card and one microSD memory card.
Important: Do not insert another type of SIM card or memory card into your phone, as it will not be
compatible and may damage the cavity.
To insert a SIM card or memory card into your phone:
1. Insert the supplied SIM ejector tool into the hole on the SIM tray. Gently push the tool until the SIM
tray pops out of your phone.
2. Pull the SIM tray fully out of your phone.
3. Place the nanoSIM card, with the metal contact facing down, in the first compartment of the SIM
tray.
© 2017 Vertu Corporation Limited. All rights reserved.
10
Getting started
4. If you want to insert a microSD memory card or another nanoSIM card, place it in the second
compartment of the SIM tray. Ensure the metal contact is facing down.
5. Carefully insert the SIM tray into your phone until it clicks into place.
Tip: If you insert two nanoSIM cards into your phone, you can choose how to use them. For
example, you can use SIM 1 for calls and messaging, and SIM 2 for mobile data. To choose
settings for your nanoSIM cards, touch
Apps >
Settings > SIM settings.
Charge the phone
The internal battery needs activating prior to first use, and it is recommended to charge the battery at this
point as it may not have been supplied with a full charge. Connect the supplied USB data cable into the
charging port at the bottom of the phone. Then connect the other end of the cable to the USB port on your
Vertu mains charger.
Important: Use only chargers, cables and accessories supplied by Vertu.
If the phone indicates a low charge, do the following:
1. Connect the supplied wall charger to the wall outlet and then insert the USB connector into your
phone.
2. When the battery is fully charged, disconnect the charger from the phone and then from the wall
outlet.
Note:
You can use the phone while it is charging.
If the battery is completely discharged, it may take several minutes before the charging indicator is
displayed or before you can make any calls.
The phone cannot be activated using the Vertu Wireless Charging Pad.
© 2017 Vertu Corporation Limited. All rights reserved.
11
Getting started
Other ways to charge the battery
You can also charge your phone by connecting it to your computer using the USB cable, or by placing it on
the optional Vertu Wireless Charging Pad.
Note: Your phone charges quicker when connected to the wall charger.
Battery Saver mode
If the battery is running low and you are unable to charge your Constellation, you can use the Battery Saver
feature. This extends battery life by limiting your device's power consumption. Your phone's performance is
reduced when Battery Saver is switched on, and email and other apps may not update until you open
them.
To enable Battery Saver, swipe down with two fingers on any screen and touch Battery saver.
When Battery Saver is enabled,
you charge the phone.
displays on the status bar. Battery Saver automatically turns off when
You can also set up your Constellation to automatically switch on Battery Saver when the battery charge
drops below 15% or 5%. To enable automatic Battery Saver, touch
saver > Turn on automatically.
Apps >
Settings > Battery
Switch the phone on or off
Switch on: Press and hold the Power key until the phone vibrates.
Switch off: Press and hold the Power key, and then touch Power off.
Note: Always remember to power off your phone before removing and inserting a SIM card. This action will
ensure that your network connectivity is restored.
In the unlikely event that your phone stops responding, reboot it. To reboot, press and hold the Power and
Volume Down keys, at the same time, until the phone vibrates. This takes approximately 10 seconds.
© 2017 Vertu Corporation Limited. All rights reserved.
12
Getting started
Start-up process
1 Wi-Fi setup and Google registration
To connect to Wi-Fi and register with Google:
1. Press and hold the Power key for a few seconds until you feel your phone vibrate.
2. Choose your preferred language.
3. Select a Wi-Fi network from the displayed list. You can choose to Skip this step.
4. Enter the wireless password when prompted, and then touch CONNECT. If you can see a Wi-Fi
symbol on the top line of your display, the password is accepted.
Note: If you are using domestic Wi-Fi, the password is usually found on the back of the router.
5. If you have an existing Android device, choose whether to import your current setup.
Note: If you have been using an Android device with NFC capability, you can use Tap & Go to
import your previous setup onto your new Constellation. Simply turn on NFC on your Android
device then touch the backs of both phones together until you hear an alert tone. Once the alert
has sounded follow the instructions on your Android to allow the Bluetooth data transfer.
6. Sign in to your Google account, or create a new account if you do not have one.
7. Check which Google services are enabled. You can disable any services you do not need.
8. If required, add another email account to your phone.
9. Choose how to protect your phone. You can set up fingerprint recognition, or use a PIN, pattern or
password.
10. If you saved your previous Android setup to your Google account, choose whether to import your
data and apps.
This completes Wi-Fi setup and Google registration.
2 Vertu registration
If you are a new Vertu customer you will be asked to create a Vertu account. If you already own a Vertu
phone you can simply log in to your existing account with your Vertu username and password.
Completing Vertu registration will give you access to unique privileges and benefits relevant to you.
Tip: For quick access to the range of exclusive services, press the Vertu key.
3 Recommended Apps
For more on the apps that Vertu recommend, see "Recommended Apps" on page 21.
4 Transfer contacts
Transfer contacts to your phone with your Gmail™ account, your SIM card or your iCloud account.
For information on transferring contacts, see "Transfer contacts" on page 32.
© 2017 Vertu Corporation Limited. All rights reserved.
13
Getting started
Use your phone when it is locked
To unlock the screen, press the Power key, touch
and slide upwards.
You can lock the screen either by pressing the Power key or by simply leaving the screen to time out.
For more information on different screen lock types, see "Screen lock" on page 42.
© 2017 Vertu Corporation Limited. All rights reserved.
14
Explore
Explore
About the home screen
The home screen acts as a gateway to the functions on your phone while also providing you with all the
latest information:
1 Status and notification bar
2 Widget
3 Apps menu
4 Favourites tray
5 Back, Home and Recent
Apps
Status and notification bar
Status information, such as time, network signal strength and battery level indicator, is displayed at the top
right of the screen.
Any notifications, such as new messages or calendar appointments, are displayed in the top left of the
screen. To see your notifications, touch the bar and drag down. Touch a notification to open it.
Touch
Home to close the status notification bar.
Tip: Flick the notification left or right to clear it from the list.
© 2017 Vertu Corporation Limited. All rights reserved.
15
Explore
Status and notification icons
Network (full signal)
Wi-Fi connected
No network
Wi-Fi available
GPRS data connection
Bluetooth™ connected
4G+ (fastest data)
Bluetooth™ on
Battery (full charge)
GPS (location found)
Battery (charging)
GPS (searching)
Battery (empty)
USB connected
Active call
Downloading
Missed call
Uploading
New voicemail
SD card
Calendar reminder
Background data sync
New SMS
Alarm set
New MMS
Silent
New chat
Vibrate
New email
Aeroplane mode on
New Gmail
Warning
© 2017 Vertu Corporation Limited. All rights reserved.
16
Explore
Do Not Disturb mode
If you do not want to be interrupted by your phone, you can use Do Not Disturb mode to avoid unwanted
calls, hide message notifications and silence Calendar alerts.
Apps >
Settings > Sound &
To change settings for Do Not Disturb mode, touch
Notification > Do not disturb. You can choose the types of interruptions to allow, and set up rules to
activate Do Not Disturb mode automatically.
To activate Do Not Disturb mode, swipe down with two fingers on any screen and touch Do not disturb.
Notifications
When your phone is locked, notifications of received messages, missed calls or event alerts display on
the screen.
To dismiss the notifications, swipe them to the side.
If you want to hide notifications on a locked screen, touch
Notification > When device is locked.
Apps >
Settings > Sound &
Clock widget
The clock widget on the home screen displays the following information:
Analogue clock with a digital date indicator
Alarms set for the next 12 hours
Free and busy periods, taken from the calendar, around the clock bezel
Local time. If you are roaming, the clock displays both the local time and the time at your home
location.
Periods of silence for when you do not want to be disturbed by notifications. These periods appear as
a red rim on the clock widget.
Periods of priority for when you only want to be disturbed by priority notifications. These periods
appear as a grey rim on the clock widget.
To set an alarm, touch the centre of the clock.
To display an appointment, touch the edge of the clock and then touch the pop-up to open the
appointment. To clear the appointment, touch the screen.
© 2017 Vertu Corporation Limited. All rights reserved.
17
Explore
Back, home and recent apps
You can use the three icons on the bottom of your screen to navigate between screens and apps.
1 Back
2 Home
3 Recent apps
Touch Back to go back to your previous screen.
Touch Home to move an app to the background and return to the home screen. Touch and hold Home to
go to the search screen.
Touch Recent apps to view a list of the apps that you have used most recently.
Add widgets to the home screen
Widgets are apps that provide live content such as news, weather forecasts and messages.
To add widgets to the home screen:
1. Touch and hold an empty spot on the home screen and touch WIDGETS.
2. To select a widget, touch and hold it, and then drag it to the home screen.
To see the widget menu options, open the widget and touch .
To resize certain widgets, such as Calendar, touch and hold the widget and then release it. The widget is
then highlighted and you can drag it to the size required.
Note: Downloaded apps from Google Play™ may automatically download other associated widgets.
To check your widgets, touch and hold an empty spot on the home screen and touch WIDGETS.
© 2017 Vertu Corporation Limited. All rights reserved.
18
Explore
Favourites tray
The favourites tray appears at the bottom of the home screen. Use it to access your favourite apps quickly.
To remove an app from the favourites tray, touch and hold the app then drag to Remove at the top of
the screen.
To add an app to the favourites tray, touch
tray.
Apps. Touch and hold the app, and drag it to the favourites
Quick settings
Quick settings is a convenient settings menu that you can access at any time on your Constellation, even
when the phone is locked. Using quick settings, you can access Wi-Fi settings, Aeroplane mode, main
device Settings and more.
To access Quick settings, swipe down with two fingers on any screen.
Tip: Touch Flashlight to switch on the camera flash and use it as a flashlight. Touch it again
to switch it off.
Sharing your Constellation
You can easily share your Constellation with others without revealing your personal information by using
the Multiple User feature. Simply swipe down from the locked display, touch the
on the top-right corner
and then select Add guest. Under this profile, the SMS Message function will be disabled and the Guest
will not be able to access your messages, contacts, photos, installed applications or Vertu Services. The
voice call function is disabled but can be enabled if you so choose.
To revert back to your own user profile, simply follow the same steps and select your personal profile.
Tip: You can choose to enable or disable the phone functionality in the Guest profile by switching
to your own profile and selecting MORE SETTINGS > Guest
> Turn on phone calls.
Warning: Disabling the phone functionality will prevent outgoing calls but incoming calls can still be
received.
If the Constellation is to be shared on a longer term basis, we recommend you use the Add User profile.
This will prompt the phone setup sequence to provision the new user’s accounts. If you choose, phone call
and SMS Message functions can be enabled.
© 2017 Vertu Corporation Limited. All rights reserved.
19
Explore
Voice actions
With voice actions you can set an alarm, call friends, and more just by speaking clearly into your phone.
Voice dialling: on the home screen, touch
phone number.
Voice commands: on the home screen, touch
Calendar".
© 2017 Vertu Corporation Limited. All rights reserved.
and then say “Call” and then a contact name or
and then say a command, such as "Open
20
Apps
Apps
About apps
Your Constellation gives you access to a wide range of useful apps.
To access your apps, touch
To close the apps screen, touch
Apps from the home screen. Scroll up and down to see all your apps.
Home.
To view your most recently used apps, touch
Recent apps.
Recommended Apps
> Recommended Apps
Recommended Apps provides you with a single, trusted destination where you can quickly and simply
browse and install the apps you use every day. The selection of apps displayed has been chosen based on
your country, ensuring that they are relevant to you.
Google Play™
The Google Play Store app will help you with just about anything.
Scroll to the app you want to install, and then touch Install (if the app is free) or touch the price to buy.
Once installed, the new app is displayed in the apps screen.
To view a list of your downloaded apps, touch
Apps >
Settings > Apps. A list of your downloaded
apps is displayed, and these apps are available to download again.
Important: Choose your apps carefully from trusted sites, or you can rely on Vertu Recommended
Apps.
Your application purchases are tied to your Google account and can be installed an unlimited amount of
times on any device. So, for example, if you remove 'My Favourite Game' to save memory, you can reinstall
it at a later date with no charge by simply visiting My Apps. For more information on My Apps, see "Manage
and restore apps" on page 22. You can also re-install apps from the My Android™ Apps section of
play.google.com.
© 2017 Vertu Corporation Limited. All rights reserved.
21
Apps
Apps precautionary advice
To protect your phone from the threat of spyware, phishing, or viruses, it is important that you choose your
apps carefully. For Vertu-recommended security apps, see "Recommended Apps" on page 21.
Some apps drain your phone of phone memory and battery more than others. If you find that an app
is draining your phone, simply uninstall it.
Before you get Android apps on Google Play™, check the ratings and comments. If you aren't
convinced by the legitimacy of an app, don't install it.
Some apps may contain inappropriate content for children.
Update apps
If you receive an over-the-air notification of an update on your phone for a Google Play™ app, you can
follow the instructions to download and install the update software or you can opt to dismiss the
notification.
The Allow automatic updating setting is often activated by default when you install an app. To change
this setting, touch
Apps >
Play Store >
> Settings > Auto-update apps.
Tip: To conserve data usage and only update your apps over Wi-Fi, touch
Apps >
Play Store >
> Settings > Auto-update apps > Auto-update over Wi-Fi only.
Manage and restore apps
To manage your apps, touch
Apps >
Settings > Apps.
Touch an app to see its details (such as access permissions and file size), and then touch to select options
such as force the app to stop, uninstall, or clear data.
To restore apps that you have previously installed from Google Play Store, touch
Apps > Play Store >
> My apps. A list of your downloaded apps is displayed, and these apps are available to download
again.
Close apps
To close an app, touch
Home.
Many of your apps will continue to run in the background after you have closed them. To quickly open
recently used apps, touch
Recent apps.
Tip: To remove an app from this list, flick it left or right.
© 2017 Vertu Corporation Limited. All rights reserved.
22
Apps
Uninstall apps
To delete an app, touch
Apps >
Settings > Apps > app name > Uninstall.
© 2017 Vertu Corporation Limited. All rights reserved.
23
Vertu Services
Vertu Services
About Vertu Services
Your unique Vertu experience starts with registration. Once you have successfully registered your phone
you are able to access the privileges and benefits by pressing the Vertu Key.
Vertu Concierge
Concierge offers 24-hour worldwide assistance, recommendations and priority bookings. They facilitate
your every request, from finding the perfect gift to accessing 'money-can't-buy' events, experiences and
everything in between. Your Concierge will fulfil every request using their unique expertise and inside
knowledge.
It's simple to stay in touch with a choice of live chat, email or telephone, depending on your personal
communication preference. And so you're always up to date, you can find your requests at the touch of
a button.
Note: Vertu Concierge requires a subscription. For more details, contact Vertu Customer Service.
Vertu Life
Vertu Life offers access to a world of opportunity with privileged access to curated experiences and global
events, hand-picked for the discerning taste of Vertu users.
Enjoy privileged access to a private members club in Hong Kong, tickets for the Champions League final or
an invitation to join the stars at the Academy Awards, all dynamically delivered through your handset.
Vertu Setup
Vertu Setup provides peace of mind for your Vertu and your data, delivering a host of integrated security
features and services through our expert partners and best-in-class technology.
Vertu Setup also includes:
The ability to lock, wipe, find and ring your Vertu phone at any time via the Lost Phone service. This
service does not require set up and is activated once you have registered your Vertu phone. In the
event of losing your Vertu phone, simply log in to your account on vertu.com from another device.
Vertu Sync which allows iCloud users to easily synchronise their iCloud contacts and calendar with
their Vertu phone. See "Transfer contacts" on page 32 for more details.
* For partner services and duration please see the specification for your phone.
Vertu Support
Our renowned Vertu Customer Service is always available should you require any assistance with your
Vertu. Call or email Vertu Customer Service from within the Vertu Support app, or browse the phone user
guide and FAQs directly on your phone. With our Remote Assist technology we can support you
immediately wherever you are to keep you and your Vertu going.
© 2017 Vertu Corporation Limited. All rights reserved.
24
Text entry
Text entry
Keyboard entry
To open the touch screen keyboard, touch a text entry box. To enter text, touch the letters on the keyboard.
The keyboard is displayed in your country's native text input format, for example, QWERTY, in both portrait
and landscape modes.
Text box
Shift
Keyboard for numbers and symbols
Space
Speech-to-text dictation
Delete
Cut, copy and paste text
Touch and hold a section of text to select it. Tabs appear, marking the boundaries of the selection. Drag
these tabs to reduce or increase the selection. To cut or copy the text, touch CUT or COPY. To paste the
text, touch the point where you wish to insert it, and then touch PASTE.
Predictive text
Predictive text input is based on a built-in dictionary to which you can add new words. It is not available in all
languages, and is active by default. As you start typing a word, your phone suggests possible words for you
to choose. When the correct word is displayed, touch the word. If the word is not in the dictionary, the
phone suggests an alternative word from the dictionary. To add a new word to the dictionary, touch the
word you have typed.
Tip: To see a menu of punctuation marks, touch and hold the full stop key.
© 2017 Vertu Corporation Limited. All rights reserved.
25
Text entry
Gesture typing
For many languages, your phone lets you spell out words by sliding a finger tip across the keyboard. As you
move between keys, your movements are traced by a blue trail across the keyboard and the word you have
spelt out appears in the middle of the strip above the keyboard. To end a word and insert a space, lift your
finger. The phone automatically inserts spaces between words.
Dictionaries
To view your dictionaries, touch
Apps >
Settings > Language & input > Personal dictionary.
Touch + to add words to your dictionary.
Change the keyboard language
To change the language on your keyboard, touch
Apps >
select another option from Keyboard & input methods.
Settings > Language & input and
Note: The keyboard options available will change depending on your language selection.
If you change the keyboard language and you want to be able to use spellcheck for the new language, you
must install an additional keyboard dictionary. Under Keyboard & input methods, touch Google
Keyboard > Dictionary > Add-on dictionaries > a listed dictionary option.
© 2017 Vertu Corporation Limited. All rights reserved.
26
Calls
Calls
About calls
1 Recent calls
2 Speed dial your favourite contacts
3 All contacts
4 Options menu
5 Dialler
Make and answer calls
To make a call:
1. Touch
Apps >
Phone >
2. To make the call, touch
dial pad and enter the phone number on the dial pad.
Note: To enter the + character, used for international calls, touch and hold 0.
3. To end the call, touch
Tip: To voice dial a contact from the home page, touch
© 2017 Vertu Corporation Limited. All rights reserved.
and say a contact name.
27
Calls
To answer a call, touch
and drag to
and drag to
To send an incoming call to your voicemail, touch
To send an automated text message to the caller, touch
appropriate message.
, drag to
, and then select an
To silence an incoming call, press the Power key or Volume keys.
Call recent number
The call log displays information about the calls you have made and received. This makes it easy to call
someone again if they are not answering. Simply access the call log and quickly retrieve the number.
To call back a recent caller:
1. From the home screen, touch
Phone >
2. Select the person you want to call back.
3. Touch
To clear the call history list, touch > Call history > > Clear call log.
Call using Speed Dial
Speed Dial enables you to quickly call favourite or frequently called contacts. To use Speed Dial:
1. From the home screen, touch
2. Select a contact to call.
Phone >
To clear the list of frequently called contacts, display the list, touch > Clear frequents.
Listen to your voicemail
You can divert your incoming calls to your voicemail (network service). Also, people can leave you a
message, for example, when you have not answered the call.
To listen to your voicemail messages, from the home screen touch
on the dial pad.
Phone, and then touch and hold 1
Divert calls to another number
If you cannot answer your calls, you can divert incoming calls to another phone number.
Phone > > Settings > Calling accounts. Choose a SIM card and
From the home screen, touch
then touch GSM call settings > Call forwarding.
© 2017 Vertu Corporation Limited. All rights reserved.
28
Calls
Several diverting options, such as When busy and When unanswered can be active at the same time.
Note: Call divert is a network service. For details, contact your service provider.
Make a conference call
To start a conference call:
1. Call the first number.
2. After the call connects, touch > Add call.
3. Dial the next number, or select it from contacts or favourites.
4. When the next number answers, touch > Merge calls.
Note: Conference calls are a network service. For details, contact your service provider.
© 2017 Vertu Corporation Limited. All rights reserved.
29
Contacts
Contacts
About contacts
With contacts, you can save and organise your friends' phone numbers, addresses and other contact
information.
1 Favourites
2 Search
3 Options
4 All contacts
5 Add a contact
Call, text or email contacts
To call a contact, touch the contact and then touch the phone number.
To text a contact, touch the contact and then touch
To email a contact, touch the contact and then touch the email address.
© 2017 Vertu Corporation Limited. All rights reserved.
30
Contacts
Add contacts
1. Select an account to back up your contact.
Note: If you have not set up an account, like a Google or email account, your contact is only saved
to your phone memory.
2. Enter the contact details, and then touch
Tip: Backing up your new contact to an account will also sync it to that account.
Join contacts
If you have two or more contacts for the same person, maybe a Gmail contact that is also stored on your
phone, you can join them.
Touch
Apps >
want to join.
Contacts > contact name >
> > Merge, and then touch the contact that you
Edit or delete a contact
To edit a contact, touch
To delete a contact, touch
Apps >
Apps >
Contacts > contact name >
Contacts > contact name >
> > Delete.
Save a number from a call or message
When you receive a call or a message from a person whose phone number is not yet saved in the contacts
list, you can save the number in a new or existing contact list entry.
To save a number from a received call:
1. From the home screen, touch
2. Touch the call entry.
3. Touch
Phone >
To save a number from a received message:
1. From the home screen, touch
2. Touch the message to open it.
Apps >
Messaging.
3. Touch .
4. Touch Add to People.
© 2017 Vertu Corporation Limited. All rights reserved.
31
Contacts
Mark contacts as favourites
You can find and call important contacts more quickly if you mark them as favourites.
To mark a contact as a favourite, touch
Apps >
Contacts > ALL CONTACTS > Contact
To view the list of your favourites, touch
Apps >
Contacts > FAVOURITES.
name >
star.
. The star changes to white. To remove a contact from your favourites, touch the white
Personalise contacts
Set unique photos and ringtones for your contacts.
To add a photo, touch the contact >
To add a ringtone, touch the contact >
then touch the photo area.
> > Set ringtone.
Transfer contacts
You can transfer contacts to your Constellation by using your Gmail™, your SIM card or your iCloud
account.
Gmail™
You can transfer your contacts to a Comma Separated Values (.csv) text file. After you have imported this
file into your Gmail account, it will automatically sync with your phone (if you have already set up a Gmail™
account).
1. Export the contacts on your previous phone to a .csv file. For information on how to do this, refer to
the user documentation supplied with your previous phone.
2. Log into your Gmail™ account on your PC and click Contacts > Import Contacts.
3. Click Browse and select the .csv file that you created.
4. Click Import Contacts.
Important: Syncing your contacts with your Gmail™ account means that your contacts will always
be backed up.
SIM card
For details on exporting contacts stored on your old phone to your SIM card, refer to the user
documentation supplied with your previous phone.
Then, to import these contacts stored on your SIM card to your Constellation, touch
Contacts > > Import/Export > Import all SIM contacts.
© 2017 Vertu Corporation Limited. All rights reserved.
Apps >
32
Contacts
Note: Transferring contacts with your SIM card may result in data for some contacts being lost.
iCloud
If you have an iCloud account, you can easily synchronise your iCloud contacts and calendar with your
Constellation.
When you set up your phone for the first time, you have the opportunity to set up the Vertu Sync service.
Alternatively, the Vertu Sync application is preloaded onto your phone and can be found in the application
menu grid.
To use the service, simply enter your Apple ID and follow the instructions on screen. In some cases you
may need to generate an application-specific password for the service to work.
1. Go to https://appleid.apple.com/account/home.
2. Select Manage your Apple ID and sign in.
3. Select Password and Security.
4. Click Generate an App-Specific Password and follow the steps on screen.
5. Enter the app-specific password into the password field of the Vertu Sync application.
© 2017 Vertu Corporation Limited. All rights reserved.
33
Messaging and email
Messaging and email
About messaging
You can send and receive various kinds of messages:
Text messages
Multimedia messages that contain photos, videos or audio
Send and read messages
To send a message:
1. Enter the recipient.
Note: To send the message to multiple recipients, add more than one contact in the To field.
2. Type your message. Touch to Add subject.
3. Touch
to send your message.
To open a text message and the previous conversation, touch it.
To reply to a text message, open it and enter your response in the text box at the bottom, and then
touch
Instant messages
To send and receive instant messages, you can use Google Hangouts™.
Manage messages
To delete a message, touch and hold to select it, and then touch the trash can
To change your messaging options, touch
Apps >
© 2017 Vertu Corporation Limited. All rights reserved.
at the bottom.
Messaging > > Settings.
34
Messaging and email
Set up your email
From the home screen, touch
account types:
Apps >
Settings > Accounts. You can now set up one of three
Add account > Exchange to set up your business accounts running on Microsoft™
Select
Exchange server.
Select
Add account > Google to set up your Gmail account.
Select
Add account > Personal if you are using any other email provider.
Enter your username and password when prompted.
Note: You may be prompted to enter your domain name and server name. Contact your IT administrator
for details.
When your email accounts are set up, you can access them by touching
Email or
have set up two or more email accounts, you can switch between accounts by touching
selecting the required email account.
To read and reply to messages, touch
Apps >
and then
Email.
. Enter your message and then touch
To compose a new message, touch
Gmail. If you
To read a message, simply touch it from the inbox.
To reply all or forward the email, touch .
to send the email.
If Auto-sync data has been disabled, simply flick downwards from the email inbox display to manually
refresh the synchronisation.
Tip: When you have a new email,
will appear in the status bar.
© 2017 Vertu Corporation Limited. All rights reserved.
35
Music
Music
About music
Google Play Music lets you listen to your current music collection and to buy additional music through
Google Play Store.
The Music Manager desktop application provides a simple way for you to put your music collection into the
cloud, unlocking the potential of the Play Music service. The application scans your computer for music
files, including files in your iTunes® library, and makes any discovered tracks and albums available to you in
Play Music. If your collection can be matched to music in Google Play Store, the tracks do not even need to
be uploaded, saving you data transfer time.
Once your music is in the cloud, you can access it from any computer connected to Google.com or from any
Android phone or tablet that has the Play Music app installed.
When you first listen to a track with Play Music on your Constellation, the song is cached on the phone. So,
over time your favourites are automatically made available for offline listening, such as when you are
travelling on an aeroplane.
Note: The Music Manager application and music purchases from Google Play Store are only available in
certain markets.
Supported file types
Your Constellation will play the following audio file formats: AAC, AAC+, MP3, MP4, WAV, M4A, OGG and
WMA.
Adding songs or albums to Play Music
You have two options for listening to music on your phone. You can listen to music files that you store on
your phone, or you can listen to music in your online library in the Play Music cloud.
To add your music to the Google Play Music cloud
1. Sign up for your Google Play™ music library: To get started, sign up for Google Play™ and
download Music Manager, a desktop application that lets you upload your collection from your
iTunes music library, or any music folder on your computer, to the cloud.
2. Upload your collection: Sign in to Music Manager and choose where you keep your music.
Music Manager then starts uploading automatically. When you add new music to your computer,
Music Manager can automatically add it to your library too. Music Manager even adds your iTunes
playlists and ratings so you can start listening to your favourites right away.
3. Access your music on the web and your phone: After you have set up your Play Music
music library, you can access it on your Constellation, on any Android phone or tablet or on the
web. Sign in and all your music is ready to be played.
© 2017 Vertu Corporation Limited. All rights reserved.
36
Music
To add your music to your Constellation phone only
To load music on your computer and then load it on your phone, you need the following:
A Microsoft™ Windows™ computer or Apple Macintosh™ computer
A USB data cable
Note: When you connect your phone for first time, your computer may prompt you that drivers are being
installed. Complete the driver installation before you continue with the following steps.
1. Connect the USB cable from your phone's USB connector to a USB connection on your computer.
2. Drag the status bar down and touch
. Make sure the Transfer files (MTP) check box is ticked.
3. On your computer, navigate to the removable disk showing your phone and open the Internal
Storage.
4. Drag and drop files between your computer and the 'Music' folder.
5. When you have finished, disconnect the USB cable.
To buy new music through your Constellation phone
To buy new albums or tracks from your phone, follow these steps:
1. Go to the Google Play Store application.
2. Touch the ‘Music’ shortcut.
3. Follow the instructions in the app to make your choice and to complete the purchase.
Play music
Touch a song or playlist to start playing music.
Music player controls
or
Play or pause: touch
Select the previous or the next song: touch
or
Fast forward or rewind: touch and hold the progress bar, and then drag forwards or backwards.
Turn shuffle on or off: touch
Repeat all on or off: touch
Adjust the volume: press the volume keys on the side of the phone.
Go to the music home screen: press Back
Add a song to playlist: while the song is playing, touch > Add to playlist > playlist name.
Delete a song: in the music library, touch next to the song you wish to remove, and then touch
Delete.
© 2017 Vertu Corporation Limited. All rights reserved.
37
Music
Playlists
To add a song from the music library to a playlist, touch and then touch Add to playlist. Choose an
existing playlist or touch New playlist.
Hide the music player
Touch Home
. Your music will continue to play and you will see
in the status and notifications bar.
You can continue to work with other apps while your music is playing.
When you see
in the status and notifications bar, a song is playing. Flick down to see details. Touch the
song to return to the music controls.
Turn off the music
Touch
© 2017 Vertu Corporation Limited. All rights reserved.
38
Maps and navigation
Maps and navigation
Google Maps™
Google Maps is a Google service offering powerful, user-friendly mapping technology and local business
information, including business locations, contact information, and driving directions.
You can save data from Google Maps to your phone so that a map is available for use offline. This feature
is useful when you do not have a data connection, and it can also reduce your data transmission costs.
To save a map to your phone, view an area in Google Maps and touch
> Your places, scroll to the
bottom and touch SAVE A NEW OFFLINE MAP. If you wish to adjust the selected area, you can pinch
the map to zoom in or zoom out. Touch Save to download the map data.
Tip: Blocks of map data can be up to 100 MB. So Vertu recommends that you connect to a Wi-Fi
network before you download.
For help with Google Maps™, touch
> Help.
You can use Google's navigation service from the Google Maps app. This is an internet-connected GPS
navigation system with voice guidance. Simply touch
© 2017 Vertu Corporation Limited. All rights reserved.
and input your location details.
39
Personalising your phone
Personalising your phone
Widgets
To add widgets to the home screen:
1. Touch and hold an empty spot on the home screen and touch WIDGETS.
2. To select a widget, touch and hold it, and then drag it to a home screen panel.
To customise a widget, touch it to open it, and touch .
Shortcuts
To add shortcuts to the home screen, touch
the home screen panels.
App, touch and hold an app, and then drag it to a spot on
To create a shortcut folder, drag one shortcut on top of another. To add more shortcuts to the folder, drag
them onto the folder icon. If you wish to name the folder, touch it and enter a name at the bottom.
To move shortcuts or shortcut folders, touch and hold them, and then drag to a new location.
To remove shortcuts or shortcut folders from the home screen, touch and hold them, and then drag
to Remove at the top of the screen.
You can also drag shortcuts or shortcut folders in or out of the favourites tray for instant access from the
home screen.
Ringtones
You can adjust your ringtone for incoming calls or for notifications, such as a text message or email:
Touch
Apps >
Settings > Sound & Notification.
To activate the ring and vibrate option, touch
vibrate for calls.
Apps >
Settings > Sound & Notification > Also
Wallpapers
To set a new wallpaper for the home screen, touch and hold an empty spot on the home screen, and then
touch WALLPAPERS.
© 2017 Vertu Corporation Limited. All rights reserved.
40
Personalising your phone
Assign sounds to actions
Apps >
To set sounds for touches on the dial pad, touch
Notification > Other sounds > Dial pad tones.
Settings > Sound &
Apps >
To set screen locking sounds when you lock or unlock the screen, touch
Settings > Sound & Notification > Other sounds > Screen locking sounds.
Display settings
Option
Setting
Set the brightness of the screen
From the home screen, touch
Apps >
Set the font size for menus and settings From the home screen, touch
Apps >
Settings > Display > Brightness level.
Settings > Display > Font size.
Pulse notification light
The pulse notification light constantly updates you on the status of the phone.
Colour of the light
Phone status
Steady green
Battery full.
Flashing green
Battery charging.
Steady red
Battery low but charging.
Flashing red
Battery low and not charging. For example, if the phone is plugged into a PC,
but there is not enough current to charge the phone.
Flashing blue
Call, text message or email received.
© 2017 Vertu Corporation Limited. All rights reserved.
41
Personalising your phone
Auto-rotate
To set whether the screen rotates automatically in certain apps, touch
Display > When device is rotated.
Apps >
Settings >
Tip: You can access the auto-rotate feature quickly by dragging down from the top of the display
with two fingers.
Screen lock
You can make the touchscreen lock when it goes to sleep.
There are several different lock options. Touch
then select the lock type:
Swipe: drag upwards to unlock.
Pattern: draw a pattern to unlock.
PIN: enter a PIN code to unlock.
Password: enter a password to unlock.
Apps >
Settings > Security > Screen lock, and
Note: Certain corporate email accounts make use of a specific lock that may disable the lock options
listed above.
Protect your phone with a fingerprint
Your Constellation has a fingerprint sensor. You can use your fingerprint to protect your phone, authorise
payments and sign into supported apps.
To set up fingerprint recognition, touch
Apps >
Settings > Security > Fingerprint.
Date and time settings
To set date, time, time zone, and time formats, touch
Apps >
Settings > Date & time.
To automatically use the network date and time, touch Auto date & time or Auto-time zone.
Language and input options
To set your menu language and region, touch
input > Language.
Apps >
© 2017 Vertu Corporation Limited. All rights reserved.
Settings > Language &
42
Social networks
Social networks
Add an account
With the Browser you can keep up to date with your social networking accounts on sites like Facebook™,
Twitter™ and Google+™. If you don’t have accounts, go to their websites to set them up. Most social
networking accounts offer dedicated apps that can be installed on your Constellation from Google Play™.
To download a social networking app, from the home screen touch
Apps >
Play Store.
To sign in to your social networking account, enter your username or email address and password.
The social networking accounts are third-party services and not provided by Vertu. Check the privacy
settings of the social networking accounts to control what information you are sharing. Familiarise yourself
with the terms of use and the privacy practices of any social networking accounts you use.
Delete an account
To delete a social networking account from the phone, touch
networking app and drag it to Uninstall.
Apps > touch and hold a social
Synchronise contacts
When you sign in to a social networking account on your phone, you may be prompted to sync account
contacts, pictures and status with your Contacts app. You can accept or decline this request. To change
your sync settings at any time, touch
Apps >
Settings > Accounts > account name.
© 2017 Vertu Corporation Limited. All rights reserved.
43
Managing accounts
Managing accounts
Configure sync options
Automatic synchronisation of the accounts is set by default. To disable it, touch
Settings > Accounts > > Auto-sync data.
Apps >
Disabling auto-sync data will conserve data and battery usage, but you will need to sync each account
manually to update latest information. To perform a manual sync, just flick downwards from within the
email inbox of the account.
Delete accounts
To delete an account, touch
Apps >
Settings > Accounts, select the account and then touch
the account name, touch > Remove account.
Backup and restore accounts
To backup and restore your accounts, from the home screen touch
Apps >
Settings > Backup &
reset > Auto-restore. Check that the Auto-restore box is ticked to ensure that backed up settings and
data are restored when you reinstall an app.
Note: To backup application data, Wi-Fi passwords and other settings to Google servers make sure that
the Back up my data box is ticked.
© 2017 Vertu Corporation Limited. All rights reserved.
44
Browser
Browser
About the web browser
To browse the web with your Constellation, you must have either a cellular or Wi-Fi data connection.
Home
URL bar
Tabs
Browser options, such as bookmarks and browser settings
To browse to a website, touch the web address bar, enter a web address and then touch
Connect to the internet
Your phone uses the cellular mobile phone network (over the air) or a Wi-Fi connection to access the
internet.
Note: Check your data plan with your service provider. You may be charged to access the internet and to
download data over the air.
To use a Wi-Fi network for faster internet access, drag downwards from the top of the home screen with
two fingers. Touch the Wi-Fi networks available notification to select a preferred network. See "Wi-Fi"
on page 53.
© 2017 Vertu Corporation Limited. All rights reserved.
45
Browser
To close your browser, touch Home
Note: If you cannot connect to the internet, contact your service provider.
Add a bookmark
If you visit the same websites regularly, add them to your bookmarks, so that you can easily access them.
To save a website as a bookmark, touch >
To view your bookmarked websites, touch > Bookmarks.
Privacy and security
To make changes to your privacy and security settings, from the home screen touch
> Settings > Privacy.
Apps >
To empty the cache and other browsing data, touch > Settings > Privacy > Clear browsing data.
Downloads
To download files in your browser, touch and hold a link or picture, and then touch Save image or Save
link.
To see the files you have downloaded, from the home screen touch
an item to open it, and then select the app that you want to use.
© 2017 Vertu Corporation Limited. All rights reserved.
Apps >
Downloads. Touch
46
Camera
Camera
About camera
You can use your Constellation to take photos or record videos. You can then view or edit the photos and
videos, share them on the internet, or send them to compatible devices.
Change camera settings
Change flash settings
Turn HDR mode on or off
Turn the timer on or off
Turn Night mode on or off, to take photos in dark
conditions
Switch between back and front cameras
Change camera mode, for example, choose
manual camera settings or take a panoramic
photo
View recent photos and videos
Start recording video
Capture a photo
Note: The location of the icons will vary depending on the orientation of your phone. The appearance will
vary depending on your current choice of photo type and camera settings.
© 2017 Vertu Corporation Limited. All rights reserved.
47
Camera
Take and share photos
To take a photo:
1. From the home screen, touch
Apps >
Camera.
Note: Touch the screen to change the focus location.
2. Touch
to take your photo.
You can use Manual mode to choose advanced settings for the camera, such as the shutter speed and
white balance. To use Manual mode, flick the camera mode to MANUAL. To hide options when the
camera is in Manual mode, touch
To take a wide panoramic photo:
1. From the home screen, touch
Apps >
2. Flick the camera mode to PANO, then touch
Camera.
3. Move your phone slowly across the scene you want to capture.
As you move your phone, the camera automatically captures multiple shots.
4. To stop capturing shots, touch
. Your phone joins the shots together to make one large photo.
To share a photo:
1. From the home screen, touch
2. Touch the photo, touch
or social media.
Apps >
Gallery.
and then choose how you want to share, for example by email, SMS
Tip: To share a photo immediately after capture, touch the small image of the previous photo.
The screen shows a "film strip" of your recent photos and videos. Flick right or left to move between
photos. Touch to see the sharing options. To return to the live camera view, select the
Back option.
Record and share a video
Besides taking photos with your phone, you can also capture videos.
To take a video:
1. From the home screen, touch
2. To start recording, touch
Apps >
Camera.
. To stop recording, touch
. Your phone then stores the video.
Note: When recording a video, you do not have to touch the screen to set a focus location. The phone will
auto-focus to the centre of the frame while you capture the video.
© 2017 Vertu Corporation Limited. All rights reserved.
48
Camera
To take a slow motion video:
1. From the home screen, touch
Apps >
2. Flick the camera mode to SLO-MO.
3. To start recording, touch
Camera.
. To stop recording, touch
To share a video:
1. From the home screen, touch
2. Touch the video, touch
or social media.
Apps >
Gallery.
and then choose how you want to share, for example by email, SMS
Tip: To share a video immediately after capture, touch the small image of the previous video.
The screen shows a "film strip" of your recent photos and videos. Flick right or left to move between
videos. Touch
to see the sharing options. To return to the live camera view, select the
© 2017 Vertu Corporation Limited. All rights reserved.
Back option.
49
Gallery
Gallery
About Gallery
With Gallery you can watch the videos you have recorded or browse through the photos you have taken.
View and edit photos and videos
> photo or video
Just touch a photo or video to view it.
Tip: To zoom in and out, quickly touch the screen twice.
To edit a photo, touch
To trim a video, touch
. To edit a video, touch
Share photos and videos
Share a photo or video:
1. From the home screen, touch
2. Touch the photo or video, touch
SMS or social media.
Apps >
Gallery.
and then choose how you want to share, for example by email,
You can copy photos and videos between your phone and PC. See "Copy between the phone and a PC"
on page 55 for details.
Assign contact images and wallpaper
Add a photo for a specific contact, or set your favourite photo as your background image.
> photo
Touch a photo, and then touch > Set as... > Contact photo or Wallpaper.
Take a screenshot
To take a screenshot, press and hold the power key and volume down key at the same time.
To see the screenshot, touch
Apps >
Gallery > Screenshot.
© 2017 Vertu Corporation Limited. All rights reserved.
50
Office tools
Office tools
Clock
You can use Clock as an alarm clock, a timer, or a stop watch.
To view a list of your current alarms, touch
To add an alarm touch
Touch
. To activate an alarm, drag the toggle to the right.
and then enter alarm details.
to change the sound or other settings for an alarm. To change settings that affect all your
alarms, touch > Settings.
When an alarm sounds, drag
minutes.
to the right to turn the alarm off or to the left to delay the alarm for ten
Calculator
Your calculator has two views: basic and advanced. To change your views, swipe the green bar to the left.
Calendar
With the Calendar app you can automatically see calendar events from your Google™ account.
You can view your calendar in different ways: touch the date, and then touch Day, Week, Month, or
Agenda to change the view. Touch an event to see more details.
Tip: To add a calendar widget to the home screen, touch WIDGETS, touch and hold Calendar,
and drag it to the home screen.
To add an event, touch > New event. Enter the event details and touch DONE.
To delete an event, touch it to open it, and then touch the trash can
To see multiple calendars, touch > Calendars to display. Select the check boxes next to the calendars
you want to see.
To sync your calendar, touch > Calendars to display. Select the check box next to your calendar and
touch Calendars to sync > OK.
© 2017 Vertu Corporation Limited. All rights reserved.
51
Office tools
To change your calendar reminder tone, touch > Settings > General settings > NOTIFICATIONS &
REMINDERS.
Note: You will need to have added an account for each calendar that is shown.
© 2017 Vertu Corporation Limited. All rights reserved.
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Connectivity
Connectivity
Restrictions
Important: There may be restrictions on the use of Wi-Fi and Bluetooth technology in some
countries. For more information, contact your local authorities.
Wi-Fi
> Wi-Fi
With Wi-Fi connectivity, you can connect to a Wi-Fi network for a faster internet connection to browse the
web or to stream music and videos.
Connect to a Wi-Fi network
To connect to a new Wi-Fi network:
1. Touch
Apps >
Settings > Wi-Fi.
2. Drag the toggle to the right to turn on.
If Wi-Fi is already on and if Wi-Fi networks are available, the Wi-Fi indicator
is shown in the
status bar. Drag down the status bar and touch the Wi-Fi to select and connect to a network.
3. Touch a network in the list, and then touch CONNECT. You may need to enter Network SSID,
Security, and Password details. For these details, contact the network administrator.
When your phone has connected, the Wi-Fi indicator
is shown in the status bar.
Tip: If you are using a domestic Wi-Fi connection, the security information can often be found on
your Wi-Fi router.
Bluetooth
> Bluetooth
With Bluetooth connectivity, you can make a wireless connection to other compatible devices, such as
phones, computers, headsets, and car kits. You can use the connection to send items from your phone,
transfer files from your compatible PC, and print files with a compatible printer.
Connect a Bluetooth device
To connect with a new Bluetooth device, you need to pair your phone with it.
1. Make sure that the Bluetooth device you are going to pair with is in discoverable mode. For details,
see the user guide of the device.
© 2017 Vertu Corporation Limited. All rights reserved.
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Connectivity
2. Touch
Apps >
Settings > Bluetooth.
3. Drag the toggle to the right to turn on and scan.
4. Touch a device to connect. You may need to touch OK or to enter the device passkey to connect.
For details, see the user guide of the device.
When your phone has connected, the Bluetooth indicator
is shown in the status bar.
The Constellation has been equipped to support accessories with Qualcomm® aptX™ audio capabilities.
Tip: Switch Bluetooth off when not in use to conserve battery power.
Warning: Obey all local laws. Always keep your hands free to operate the vehicle while driving.
Your first consideration while driving should be road safety.
Change your device name
You can change the name of your device.
1. Touch
Apps >
Settings > Bluetooth.
2. Touch > Rename this device.
3. Enter new name and touch RENAME.
Location services
> Location
Certain apps use location information from sources such as GPS, Wi-Fi and mobile networks to determine
your approximate location.
Set your phone to sync with your computer
Note: When you connect your phone for first time, your computer may prompt you that drivers are being
installed. Complete the driver installation.
1. Connect the USB cable from your phone's USB connector to a USB connection on your computer.
2. Drag the status bar down and touch . Make sure the Transfer files (MTP) or Transfer
photos (PTP) check box is selected.
3. Follow the prompts on your computer to sync your digital media files.
When the sync has finished, disconnect the USB cable.
© 2017 Vertu Corporation Limited. All rights reserved.
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Connectivity
Copy between the phone and a PC
Note: When you connect your phone for first time, your computer may prompt you that drivers are being
installed. Complete the driver installation.
1. Connect the USB cable from your phone's USB connector to a USB connection on your computer.
2. Drag the status bar down and touch
selected.
. Make sure the Transfer files (MTP) check box is
3. On your computer, navigate to the removable disk showing your phone and open the Internal
Storage.
4. Drag and drop files between your computer and the phone Internal Storage folders, such as
'Music', 'Pictures' or 'Movies'.
5. When you have finished, disconnect the USB cable.
Tethering and portable hotspot
You can 'tether' your phone to your computer, via a USB cable or a Wi-Fi or Bluetooth connection, so that
the computer can share the phone's internet connection.
NFC
Near Field Communication (NFC) allows you to beam information (such as contacts, photos and browser
pages) by bringing your phone close to another NFC-capable device (typically back to back).
From the home screen, touch
right. Touch
Apps >
Apps >
Settings > More > NFC and make sure the toggle is to the
Settings > More > Android Beam, drag the toggle to the right to turn on.
To beam information:
1. Go to the screen that shows the item you want to beam, such as a photo.
2. Bring your phone and the other device close together (back to back).
3. When you see Touch to Beam, touch your phone's screen.
Secure payment
The NFC feature in your Constellation is based on a Host Card Emulation (HCE) scheme. This means that
you can use your phone for cashless and secure payments.
© 2017 Vertu Corporation Limited. All rights reserved.
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Phone management
Phone management
System update
If you receive an over-the-air notification of a system update on your phone, you can follow the instructions
to download and install the update software or you can opt to dismiss the notification.
To check for updates on your phone, touch
Update.
Apps >
Settings > About phone > System
Free up phone memory
Your photos, videos, and other files are automatically stored in your phone’s internal memory.
Note: The total available internal memory is shared between system, application and user information
files.
To see the space available in your phone’s internal memory, from the home screen touch
Settings > Storage & USB.
Apps >
To free up space on your phone's internal memory, remove unwanted files. Touch a storage category such
as Pictures, videos, touch and hold a folder or file, and then touch > Delete.
Optimise data usage
You can monitor the amount of data uploaded and downloaded by your phone, and you can set a limit on
your monthly data usage.
Note: Data usage information is provided to help you manage your usage. Your service provider might not
measure data usage in the same way so check your data charges with your service provider.
> Data usage
To set a data usage warning level, touch the current warning on the graph and adjust accordingly.You will
receive a notification when the set level is reached.
To set a data usage limit, touch Set mobile data limit, drag the toggle to the right and then drag the right
side of the red bar up or down. You will receive a notification when the set level is reached and your mobile
data will be turned off automatically.
© 2017 Vertu Corporation Limited. All rights reserved.
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Phone management
Data roaming settings
To change your data roaming settings, from the home screen touch
More > Mobile networks > Data roaming.
Apps >
Settings >
Note: You may incur significant charges if you use data roaming. Check the data roaming conditions with
your service provider.
Back up and restore your phone
To back up your application data, Wi-Fi passwords and other settings to Google servers, touch
Settings > Backup & reset.
Use Google Drive™ to back up your music, photos, videos and documents, touch
Drive >
> My Drive.
Apps >
Apps > Google
Use your Gmail™ account to back up your contacts, emails and calendars. To set your Google sync
settings, touch
Apps >
Settings > Accounts > select your Google account.
Set your phone to lock automatically
To set your phone to lock automatically, touch
Apps >
Settings > Security > Screen lock > lock
type > Automatically lock. Then select how long after sleep mode you want to lock your phone.
Note: This feature does not apply to the Swipe lock option.
Change your PIN code
To set your PIN code, from the home screen touch
Apps >
lock > PIN. Enter your numerical PIN and then confirm it.
Settings > Security > Screen
You will be prompted to enter the PIN to unlock your phone.
Access codes
PIN code (4-8 digits)
The PIN code protects your SIM against unauthorised use or is required to access some features. You can
set your phone to ask for the PIN code when you switch it on. If you enter the code incorrectly three times in
a row, you need to unblock the code with the PUK code. To change your PIN code, see "Change your PIN
code" on page 57.
PUK or PUK2 code (8 digits)
The PUK or PUK2 codes are required to unblock a PIN or PIN2 code. For PUK or PUK2 details, contact
your service provider.
© 2017 Vertu Corporation Limited. All rights reserved.
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Phone management
IMEI number (15 digits)
The IMEI number is used to identify valid phones in the network. This number can also be used to block a
stolen phone. You may be required to give this number to Vertu Customer Service. To see your IMEI
number, from the home screen touch
information.
Apps >
Settings > About phone > Status > IMEI
Lock code (security code - minimum of 4 digits)
A lock code helps you protect your phone against unauthorised use. You can set your phone to ask for the
lock code that you define. Keep the code secret and in a safe place separate from your phone. If you forget
the code and your phone is locked, your phone will require service. Additional charges may apply, and all
the personal data in your phone may be deleted.
Master reset
A master reset returns your phone to the factory settings and erases all the data from the phone.
To perform a master reset, from the home screen touch
reset > Factory data reset.
Apps >
Settings > Backup &
Warning: You may want to back up your data before performing a master reset.
Device protection
Your Constellation has Factory Reset Protection, which keeps your data safe when your phone is lost or
stolen. After you perform a master reset, you need to enter your Vertu account and/or Google account
details to use your phone.
Note: If you intend to give your phone to a new owner, then before you perform a master reset, touch
Apps >
Settings > Accounts and remove your accounts.
Boot validation
Each time your phone is booted, the phone software is tested for authenticity. Most of the time this is
successful. However, two possible issues with authentication may occur. These are explained below.
Your device software has been unlocked for modification.
The authenticity of your device software cannot be verified.
If you receive either of these notifications and are unsure about what to do, contact Vertu Customer
Service for assistance.
© 2017 Vertu Corporation Limited. All rights reserved.
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FAQs
FAQs
Questions
How can I extend the battery life of my phone?
60
Do I need a Google™ account to use my phone?
61
How can I reduce my data costs, especially when abroad?
61
How do I transfer music from my computer to my phone?
61
How can I listen to my iTunes music library on my phone?
62
How do I setup an email account on my phone?
62
How do I transfer contacts to my phone?
63
How do I set my music as ringtone?
63
How do I change the font size on my phone?
63
How do I check if I have the latest software updates on my phone?
63
Why have I got no connectivity?
63
Why is my internal storage less than advertised?
64
How do I protect my phone from unauthorised use?
64
How do I find the IMEI number of my phone?
64
How can I clear the log of my calls or the list of people I have contacted frequently?
64
Why does my phone get warm?
64
How do I set a photo as my wallpaper?
64
Can I still use Google Maps if I do not have a data connection?
65
© 2017 Vertu Corporation Limited. All rights reserved.
59
FAQs
How can I extend the battery life of my phone?
The notification light constantly updates you on the status of your phone.
Colour of the light
Phone status
Steady green
Battery full
Flashing green
Battery charging
Steady red
Battery low but charging
Flashing red
Battery low and not charging. For example, if the phone is plugged into a
PC, but there is not enough current to charge the phone.
Flashing blue
Call, text message or email received
You can extend the life of the battery by adjusting your phone's settings to manage features that are heavy
consumers of battery charge:
Reduce the brightness of your screen or use the automatic brightness option. Touch
Settings > Display > Brightness level.
Turn off background data transfers. Touch
the Mobile data toggle to the left to turn off.
Settings > Data usage and then drag
Turn off the connectivity options for Wi-Fi and Bluetooth™. To quickly adjust the settings, drag down
the notification bar with two fingers and then touch any active connectivity option you wish to turn off.
Reduce how often your phone checks for new emails in your mailbox. Open your email app and
touch
Apps >
Apps >
> Settings > an account name > Sync frequency > a frequency option.
Whenever possible, use Wi-Fi rather than cellular services for mobile data.
Limit your use of widgets that dynamically updated their content. Remove widgets that you do not
need or use.
Set the Battery Saver features to turn on automatically when the phone is at 15% battery.
Touch
Apps >
Settings > Battery Saver. This extends battery life by limiting your device's
power consumption. Your phone's performance is reduced when Battery Saver is switched on, and
email and other apps may not update until you open them. Battery saver automatically turns off
when you charge the phone.
© 2017 Vertu Corporation Limited. All rights reserved.
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FAQs
Do I need a Google™ account to use my phone?
You'll still be able to perform basic functions on your phone without a Google account, like calling or text
messaging, but a Google account is highly recommended as it will give you access to Google Play™ and
other Google apps.
How can I reduce my data costs, especially when abroad?
You can disable mobile data by touching
Apps >
Settings > Data usage and then dragging the
toggle to the left next to Mobile data. Confirm OK when you are prompted.
You can set a limit on the amount of data you are able to use. Touch Home
> Data usage.
To set a data usage warning level, touch the current warning on the graph and adjust accordingly. You will
receive a notification when the set level is reached.
To set a data usage limit, touch Set mobile data limit, drag the toggle to the right and then drag the right
side of the red bar up or down. You will receive a notification when the set level is reached and your mobile
data will be automatically turned off.
Note: Data usage information is provided to help you manage your usage. The way your service provider
measures data may not be the same so check your data charges with your service provider.
You can disable data roaming. Touch Home
roaming.
> More > Mobile networks > Data
How do I transfer music from my computer to my phone?
When you connect your phone to your computer for the first time, your computer may prompt you that
drivers are being installed. It is important that you install these drivers on your computer.
1. Connect the USB cable from your phone's USB connector to a USB connection on your computer.
2. Drag the status bar down and touch
selected.
. Make sure the Transfer files (MTP) check box is
3. On your computer, navigate to the removable disk showing your phone and open the Internal
Storage.
4. Drag and drop files between your computer and the 'Music' folder.
5. When you have finished, disconnect the USB cable.
Tip: If you drag and drop folders of music, such as a folder for an artist containing multiple album
folders, this organisation will be replicated on your phone.
© 2017 Vertu Corporation Limited. All rights reserved.
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FAQs
How can I listen to my iTunes music library on my phone?
One easy way is to use Music Manager, a desktop application that puts your music collection into the cloud,
unlocking the potential of the Play Music service. The application scans your computer for music files,
including files in your iTunes® library, and makes any discovered tracks and albums available to you in Play
Music. If your collection can be matched to music in Google Play Store, the tracks do not even need to be
uploaded, saving you data transfer time. When you add new music to your computer, Music Manager can
automatically add it to your library too. Music Manager even adds your iTunes playlists and ratings so you
can start listening to your favourites right away.
Once your music is in the cloud, you can access it from any computer connected to Google.com or from any
Android phone or tablet that has the Play Music app installed.
When you first listen to a track with Play Music on your phone, the song is cached on the phone. So, over
time your favourites are automatically made available for offline listening, such as when you are travelling
on an aeroplane.
Note: The Music Manager application and music purchases from Google Play Store are only available in
certain markets.
To add your music to the Google Play Music cloud
1. Sign up for your Google Play™ music library: To get started, sign up for Google Play™ and
download Music Manager.
2. Upload your collection: Sign in to Music Manager and choose where you keep your music.
Music Manager then starts uploading automatically.
3. Access your music on the web and your phone: After you have set up your Play Music
music library, you can access it on your Constellation, on any Android phone or tablet or on the
web. Sign in and all your music is ready to be played.
How do I setup an email account on my phone?
You can set up a number of different email accounts on your phone: corporate email, Gmail or personal
email accounts.
Apps >
Settings > Accounts > Add account. Select
To set up these accounts, touch
Exchange for email accounts on Microsoft™ Exchange server, Google for your Gmail accounts or
Personal for your personal email accounts.
© 2017 Vertu Corporation Limited. All rights reserved.
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FAQs
How do I transfer contacts to my phone?
To transfer contacts to your Constellation with your Gmail™ account you must first export the contacts on
your old phone to a Comma Separated Values (.csv) file. Once this file is imported in to your Gmail account
it will automatically sync with your phone (provided that you have already set up a Gmail account).
1. Export the contacts on your previous phone to a .csv file. For information on how to do this, please
refer to the user documentation supplied with your previous phone.
2. Log into your Gmail account on your PC and click 'Contacts' > 'Import Contacts'.
3. Click 'Browse' and select the .csv file that you created.
4. Click 'Import Contacts'.
Important: Syncing your contacts with your Gmail account means that your contacts will always be
backed up.
How do I set my music as ringtone?
Using your computer, you need to copy the song over to the 'Ringtones' folder on your Constellation:
1. Connect the USB cable from your phone's USB connector to a USB connection on your computer.
2. Drag the status bar down and touch
selected.
. Make sure the Transfer files (MTP) check box is
3. On your computer, navigate to the removable disk showing your phone and open the Internal
Storage.
4. Drag and drop the song file between your computer and the 'Ringtones' folder.
5. When you have finished, disconnect the USB cable.
6. Touch
Apps >
Settings > Sound & Notification > Phone ringtone > song > OK.
How do I change the font size on my phone?
To change the font size, touch
Apps >
Settings > Display > Font size.
How do I check if I have the latest software updates on my phone?
To check if your Constellation phone has the latest software, touch
phone > System Update.
Apps >
Settings > About
Why have I got no connectivity?
If you lose network connection, check your network signal strength in the top right corner of your screen. It is
possible that you are in an area with poor network coverage. If this problem persists contact your service
provider.
When your phone has a strong network connection, the network (full signal) indicator
status bar.
© 2017 Vertu Corporation Limited. All rights reserved.
is shown in the
63
FAQs
If you lose your Wi-Fi connection, check the Wi-Fi status indicator at the top of your screen for the
connection strength. You may be out of range. To scan for Wi-Fi networks, touch
Apps >
Settings > Wi-Fi. Drag the toggle to the right to turn on. Touch a network in the list, and then touch
CONNECT. You may need to enter Network SSID, Security, and Password details. For these details,
contact the network administrator.
When your phone has connected, the Wi-Fi indicator
is shown in the status bar.
Tip: If you are using a domestic Wi-Fi connection, the security information can often be found on
your Wi-Fi router.
Why is my internal storage less than advertised?
This may be due to the size of the system files on your phone, or the number of apps you have
downloaded. For a graphical representation of the storage details, touch
Storage & USB.
Apps >
Settings >
How do I protect my phone from unauthorised use?
You can choose from a number of different lock options to protect your Constellation. To select a lock type,
touch
Apps >
Password.
Settings > Security > Screen lock and select from Swipe, Pattern, PIN or
If you're using a corporate email account it may make use of a specific lock.
How do I find the IMEI number of my phone?
The IMEI number is used to identify valid phones in the network. This number can also be used to block a
stolen phone. You may be required to give this number to Vertu Customer Service. To see your IMEI
number, from the home screen touch
information.
Apps >
Settings > About phone > Status > IMEI
How can I clear the log of my calls or the list of people I have contacted frequently?
To clear the call log, from the home screen, touch
> Clear call log.
Apps >
Phone >
> > Call history >
Why does my phone get warm?
Your Constellation may occasionally get warm when it is used for an extended period, being charged, or
has been exposed to extreme heat. In these instances you should power off your phone (press and hold
the Power key, and then touch Power off) for a few minutes.
How do I set a photo as my wallpaper?
To set a new wallpaper for the home screen, touch and hold an empty spot on the home screen, and then
touch WALLPAPERS.
© 2017 Vertu Corporation Limited. All rights reserved.
64
FAQs
Can I still use Google Maps if I do not have a data connection?
You can save data from Google Maps to your phone so that a map is available for use offline. This feature
is useful when you do not have a data connection, and it can also reduce your data transmission costs.
> Your places, scroll to the
To save a map to your phone, view an area in Google Maps and touch
bottom and touch SAVE A NEW OFFLINE MAP. If you wish to adjust the selected area, you can pinch
the map to zoom in or zoom out. Touch SAVE to download the map data.
Tip: Blocks of map data can be up to 100 MB. So Vertu recommends that you connect to a Wi-Fi
network before you download.
© 2017 Vertu Corporation Limited. All rights reserved.
65
Accessories
Accessories
Battery charger
The wall charger supplied with your phone should be suitable for your region. However, you should always
check that the electrical rating of the AC outlet is appropriate for the charger before you attempt to plug it in.
The battery for your Constellation requires charging at regular intervals. The battery does not have to be
completely discharged before you can charge it.
Other charging options
You can also charge the battery by using:
A compatible PC (this method also provides data connectivity)
The VERTU Wireless Charging Pad or a wireless charger that conforms to the Qi standard.
© 2017 Vertu Corporation Limited. All rights reserved.
66
Accessories
Data cable
The USB data cable enables you to transfer data between your Constellation phone and a compatible
computer.
Note: A USB cable, 1200 mm (VC-02), is supplied.
1. Connect the USB data cable to the USB connector of your Constellation. Make sure the cable is
inserted correctly, with the USB symbol facing up.
2. Connect the cable to a USB port of the computer. The phone starts charging, and a number of
USB connection modes are available. Drag the status and notification bar down to select from the
following options:
Transfer files (MTP) — to transfer media files between your phone and a PC.
Transfer photos (PTP) — to transfer photos, and any other file types not supported by Transfer
files (MTP), between your phone and a PC.
Wired stereo headset
Your Constellation phone is supplied with a wired stereo headset, which includes a microphone and
integrated volume controls. Connect this to the headset connector on the phone.
© 2017 Vertu Corporation Limited. All rights reserved.
67
Specifications
Specifications
Specifications
Dimensions
Length: 161.5 mm
Width: 77 mm
Depth: 10 mm
Weight: 241 g
Services
Vertu Concierge, Vertu Life, Vertu Setup and Vertu Support
In-box
CONSTELLATION X phone
Wall charger (AC-32V) with regional plug heads
USB data cable 1200 mm (VC-02)
V wired headset
Polishing cloth
Collateral pack, including Quick Start Guide, Warranty and Authenticity Card
Operating system
Android™ 6.0, Marshmallow
Hardware characteristics
Qualcomm® Snapdragon™ with Multi-core 64-bit processor
5.5 inch, WQHD, high-contrast, bright and vibrant display
12 MP main camera with PDAF and twin LED flash
4 MP front camera
128 GB of internal memory
External memory available
High-fidelity stereo 17 mm x 11 mm loudspeakers with Dolby®Digital Plus support
A-GPS and compass
Gyro and accelerometer for orientation and game play
© 2017 Vertu Corporation Limited. All rights reserved.
68
Specifications
Battery
Internal 3220 mAh Li-ion (minimum 3200 mAh)
Talk time: Up to 19 hours (WCDMA)
Stand-by: Up to 450 hours
Connectivity
Dual nanoSIM card support
Quadband GSM 850/900/1800/1900 MHz
CDMA Bands BC0, BC1 (CDMA 1xEvDo)
LTE TDD Bands 38, 39, 40, 41
LTE FDD Bands 1, 2, 3, 4, 5, 7, 8, 12, 13, 17, 19, 20, 25, 26, 28, 29 and 30
Pentaband WCDMA I, II, IV, V, VIII
TD-SCDMA Bands 34, 39
DC-HSPA+ Release 8, Cat24, 42 Mb/s Downlink, Cat6 5.76 Mb/s Uplink
LTE-A FDD/TDD Release 11 Cat6,300 Mb/s Downlink, 50 Mb/s Uplink
2x2 MIMO Dual-band WLAN 802.11 a, b, g, n, ac
Wi-Fi hotspot (tethering & portable hotspot)
Qualcomm® aptX™ audio
USB 3.1, Bluetooth, NFC & 3.5 mm AV
Qi and PMA compatible wireless charging
Operating temperature
Maximum operating temperature: 45°C
Maximum charging temperature: 40°C
Applications
Google Mobile services, including Google Play™, Gmail, Google Chrome, Google+, Google Maps,
Google Drive cloud storage, YouTube™ and other services.
Browser, Calculator, Calendar, Camera, Clock, Downloads, Email, Gallery, Messaging, Movie
Studio, Contacts, Phone and Settings.
© 2017 Vertu Corporation Limited. All rights reserved.
69
Care of your phone
Care of your phone
General care
If your Constellation phone or any of the accessories are not working as they should, contact your Vertu
dealer.
Always use your Constellation in the documented manner. Incorrect usage may affect performance.
Do not attempt to open or disassemble your Constellation phone. The only part you ever need to
open is the SIM door. Your Constellation phone should only be serviced by Vertu-authorised
personnel.
Do not mishandle or abuse your Constellation phone.
Use only Vertu-approved accessories.
The supplied charger is only intended for use with your Constellation phone. Do not use them with
any other device, as this could result in permanent damage to the phone, battery, or charger.
Keep your Constellation phone and all parts and accessories out of the reach of small children and
pets.
Do not allow your Constellation phone or accessories to come into contact with liquids or moisture, or
dust and dirt.
Do not expose your Constellation phone to extreme temperatures as these may cause the battery to
stop working temporarily. Performance is particularly limited in temperatures well below freezing.
Do not apply paint or other similar substances to your Constellation phone.
Only use a soft, clean cloth to clean your Constellation phone. Do not use chemicals, detergents,
abrasive substances, or any liquids. Use a cotton swab to clean the camera lens.
Do not insert any sharp objects into any of the audio ports.
Embroidery
Vertu recommends that you avoid the following:
Direct exposure to strong light, heat and humidity
Contact with items and substances that may stain or scratch the surfaces
If your Constellation phone gets wet, it is essential that you dry it as soon as possible with a soft, absorbent
cloth.
© 2017 Vertu Corporation Limited. All rights reserved.
70
Care of your phone
Exotic leathers
Vertu recommends that you occasionally wipe the exotic leather in the direction of the scales with a slightly
damp soft cloth, avoiding excessive pressure.
If your phone accidentally gets wet, it is essential that you dry it as soon as possible with a soft,
absorbent cloth.
Direct exposure to strong light, heat and humidity should be avoided, as well as contact with items
and substances that may stain or scratch the surfaces.
Vertu recommends that you store your handset in a pouch when not in use.
Leather
Each piece of leather used by Vertu's craftsmen is unique. The natural markings present in the hide should
be considered part of the individuality of fine leather. All leather can be damaged and should be treated
with care.
Avoid the following:
Exposure to water and high humidity
Dropping, rubbing or knocking on hard surfaces
Exposure to extreme temperatures
Contact with oily substances, make-up and solvents
Non-precious metals
Vertu metals are finished to a high standard and care needs to be taken to maintain their appearance.
Avoid the following:
Contact with chemicals such as solvents, alkaline and acid solutions, cola-based drinks and
exposure to salt water. Wipe with a clean, soft cloth as soon as possible if contact occurs.
Contact with sharp objects
Dropping or knocking against hard surfaces
Metal polishes
Precious metals
Precious metals, such as gold and platinum, have a much softer composite and extra care must be taken
when handling a Vertu product containing these materials.
© 2017 Vertu Corporation Limited. All rights reserved.
71
Care of your phone
Precious stones
Precious stones are extremely hard and durable, but can be damaged if handled inappropriately. For
example, they can be broken, or their settings could be damaged by a sharp impact on a hard surface,
causing the stone to become loose or fall out.
Care should also be taken to avoid contact with other jewellery such as diamond rings and diamond
earrings as they can cause abrasion and chipping of the stone or the setting. Reasonable care should be
taken to not catch the setting with threads that may bend the setting and loosen the stones.
We recommend that your Vertu phone is kept in a Vertu leather case when not being used, particularly
when placed in handbags and other luggage.
If the stones appear to become dull from use, the product can be lightly polished using the Vertu microfibre
polishing cloth.
Sapphire and ceramics
Sapphire and ceramics are very hard materials but are also brittle and can be scratched by harder materials
or objects. They can also be damaged if dropped.
Avoid the following:
Contact with other hard materials such as diamond jewellery, nail files, abrasives and mineral crystals
Dropping or knocking the product on hard surfaces
Repeated rubbing against hard surfaces
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Safety and warranty
Safety text
The sales package may contain several different products and parts (hereafter known collectively as the
“Product”), for example a phone with various chargers. The following simple guidelines are intended to
cover all products and parts. Not following the guidelines may result in risks to personal safety or data,
damage to the Product, or in non-compliance with legal requirements.
Medical considerations
The operation of radio transmitting equipment, including wireless phones, may interfere with the function of
inadequately protected medical devices. Consult a physician or the manufacturers of the medical devices
to determine whether they are adequately shielded from external RF (Radio Frequency) energy.
Manufacturers of medical devices recommend a minimum separation of 15.3 centimetres (6 inches)
between a wireless device and an implanted medical device, such as a pacemaker or implanted
cardioverter defibrillator. Persons who have such devices should also:
Not carry the phone in a breast pocket.
Hold the phone to the ear opposite the medical device.
Turn the phone off if there is any reason to suspect interference.
Follow the manufacturer’s instructions for the implanted medical device.
If you have any questions about using your wireless device with an implanted medical device, consult your
health care provider.
To prevent possible hearing damage, do not listen at high volume levels for
long periods. When you use the headset, your ability to hear outside sounds
may be affected. Do not use the headset where it can endanger your safety.
Listen to the headset at a moderate level, and do not hold the device near your
ear when the loudspeaker is in use.
HAC Hearing Aid Compatibility (HAC) for digital handsets
Your phone complies with FCC (Federal Communications Commission) rules governing hearing aid
compatibility. Some wireless devices may interfere with some hearing aids. For full hearing aid
compatibility, you should turn off the Bluetooth connectivity.
FCC’s wireless hearing aid compatibility rules ensure that consumers with hearing loss are able to access
wireless communications services through a wide selection of handsets without experiencing disabling
radio frequency (RF) interference or other technical obstacles.
To define and measure the hearing aid compatibility of handsets, FCC references ANSI C63.19 2007
version and 2011 version; ANSI C63.19 standard specifies testing procedures for determining the M-rating
and T-rating of the digital handsets.
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Safety and warranty
A handset is considered hearing aid-compatible for acoustic coupling if it meets a rating of M3 or M4, under
the ANSI C63.19. A handset is considered hearing aid-compatible for inductive coupling if it meets a rating
of T3 or T4, under ANSI C63.19. (Not all hearing-aids have telecoil inside.) This device was tested
according to ANSI C63.19 2011 version, and this meets the M4/T3 rating.
This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it
uses. However, there may be some newer wireless technologies used in this phone that have not been
tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and
in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering
noise. Consult your service provider or Vertu Customer Service for information on hearing aid compatibility.
If you have questions about return or exchange policies, consult Vertu Customer Service.
Switch off the phone in restricted or dangerous areas
Switch the phone off when mobile phone use is not allowed or when it may cause interference or danger,
for example near medical equipment, fuel, chemicals, or blasting areas.
Aeroplane profile when travelling
Unless specifically requested to turn the phone off, you can select the Aeroplane (offline) profile, which
means that you cannot make or receive any calls, or use other features that require cellular network
coverage, Wi-Fi or Bluetooth. You can, however, still make emergency calls.
Use in vehicles
Radio signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles
such as electronic fuel injection, electronic anti-lock braking, electronic speed control, and air bag systems.
For more information, check with the manufacturer of your vehicle or its equipment.
Only qualified personnel should install the phone in a vehicle. Faulty installation or service may be
dangerous and may invalidate your warranty. Check regularly that all wireless device equipment in your
vehicle is mounted and operating properly. Do not store or carry flammable liquids, gases, or explosive
materials, in the same compartment as the phone, its parts, or accessories. Remember that air bags inflate
with great force, so do not place your phone or accessories in the air bag deployment area.
Keep the product away from children
Keep your Product and all parts and accessories out of the reach of small children and pets. Failure to do
this may endanger them and invalidate your Warranty.
Road safety comes first
Obey all local laws. Always keep your hands free to operate your vehicle while driving. Your first
consideration should be road safety.
Qualified service
Only qualified personnel may install or repair the Product.
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Safety and warranty
Batteries, chargers and other accessories
If the Product has an internal battery, this is intended to be rechargeable and non removable, being
intended for use when supplied with power from the Vertu Mains charger (AC-32V), or from a suitable
computer. Do not attempt to remove the battery, as you may damage it.
The full performance of a new battery is achieved only after two or three complete charge and discharge
cycles. The battery in a device can be charged and discharged hundreds of times, but it will eventually wear
out. When you believe that the performance of the device has deteriorated (for example, when the talk and
standby times on the phone are noticeably shorter than normal), replace the battery if it is removable, or, if it
is non-removable, take the associated device to the nearest authorised service facility.
Use the battery only for its intended purpose.
Never use any charger or battery that is damaged.
Use only Vertu-approved batteries, and recharge your battery only with Vertu approved
chargers designated for the device.
Use of an unapproved battery or charger may result in a risk of fire, explosion, leakage, or
other hazard. Do not connect other, incompatible devices to the chargers.
When your charger is not in use, unplug it from the electrical plug and the device. Do not
leave a fully charged battery connected to a charger, as overcharging may shorten the
battery’s lifetime.
Do not dismantle, cut, open, crush, bend, deform, puncture, or shred cells or batteries. In the event of a
battery leak, do not allow the liquid to come in contact with the skin or eyes. In the event of such a leak,
flush your skin or eyes immediately with water, or seek medical help.
Do not modify, remanufacture, attempt to insert foreign objects into the battery, or immerse or expose it to
water or other liquids. Improper battery use may result in a fire, explosion, or other hazard. If the device or
battery is dropped, especially on a hard surface, and you believe that the battery has been damaged, take
it to the nearest service facility for inspection before continuing to use it. If the phone battery has not been
used for a long time, then, in order to begin charging it again, you may need to connect the charger, and
then disconnect and reconnect it. If the battery is completely discharged, it may take several minutes
before the charging indicator appears on the display or before any calls can be made.
Keep your device dry
Your Product is not fully water-resistant, so keep it dry.
SIM card
The Constellation has been designed for use with a nanoSIM card. All other SIM cards are not supported.
The use of an incompatible SIM card may damage the card or the phone, and may corrupt
data stored on the card.
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Safety and warranty
IMEI number and compliance number
To find the IMEI number, dial the sequence *#06# into the phone. The unique 15-digit IMEI code of your
phone is instantly displayed. Write it down and keep it in a safe place so that you can find it if your phone is
misplaced or stolen. You can also find the IMEI number by checking the compliance label (refer to the
phone’s reference manual to locate this label).
WLAN
Use encryption to increase the security of your WLAN connection.
Headset connector
Do not connect products that create an output signal as this may cause damage to the phone. Do not
connect any voltage source to the headset connector. If you connect an external device or headset, other
than those approved by Vertu, pay special attention to volume levels.
Camera flash
Keep a safe distance when using the flash in the camera. Do not use the flash on people or animals when
they are at close range. Do not cover the flash while taking a picture.
Protect your phone from harmful content
Your phone may be exposed to viruses and other harmful content. Take the following precautions:
Be cautious when opening messages. They may contain malicious software or otherwise be harmful
to your phone or computer.
Be cautious when accepting connectivity requests, browsing the internet, or downloading content.
Do not accept Bluetooth connections from sources that you do not trust.
Only install and use services and software from sources that you trust and that offer adequate
security and protection.
Install anti-virus and other security software on your phone and any connected computer. Only use
one anti-virus application at a time (using more may affect the performance and operation of the
phone and/or computer).
If you access pre-installed bookmarks and links to third party internet sites, take the appropriate
precautions. Vertu does not endorse or assume liability for such sites.
Bluetooth hidden mode
Operating the phone when Bluetooth Visibility is set to Hidden is a safer way to avoid malicious software.
Alternatively, switch off the Bluetooth function completely (this does not affect other functions on the
phone).
Magnetic fields
Keep your phone away from magnets or magnetic fields.
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Safety and warranty
Antennae
Avoid touching the antennae unnecessarily while they are transmitting or receiving. Contact with the
antennae affects the communication quality and may cause a higher power level during operation and
reduce battery life.
Backups
To keep your important data safe, store it in at least two separate places, such as on your phone and on
your PC.
It is particularly important to carry out a backup prior to repair or replacement of the
Product because content and data may be lost during these operations.
Digital rights management (DRM)
When using the phone, you are required to obey all laws and respect local customs, privacy and the
legitimate rights of others, including copyrights. Copyright protection may prevent you from copying,
modifying, or transferring images, music, and other content.
Additional care and maintenance
The Product in the sales package contains one or more sophisticated electronic devices. Vertu therefore
strongly encourages you to familiarise yourself with the instructions provided with and for these devices.
To help protect your Warranty coverage, you should observe both the preceding “SAFETY TEXT” and the
following:
Always use your Product in the documented manner.
Your Product contains high precision displays, camera lenses and other such parts, so handle them
with great care to avoid scratching or otherwise damaging them.
Do not attempt to remove any fixed internal battery or memory card.
Keep the Product free of dust and dirt.
Do not expose the Product to extreme temperatures, as these may cause the battery to stop working
temporarily. Performance is particularly limited in temperatures well below freezing.
Do not mishandle or abuse the Product.
Do not paint the Product.
Only use a soft, clean cloth to clean your Product. Do not use chemicals, detergents, abrasive
substances, or any liquids. Use a cotton swab to clean the phone’s camera lens.
Specific phone care
Avoid scratching the phone screen. Never use a pen, pencil, or other sharp object, on it.
In order to protect the ceramics and sapphire, do not drop, knock, or rub your phone on or against
hard surfaces. In particular, avoid contact with hard materials such as diamond jewellery, nail files,
abrasives, and mineral crystals.
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Safety and warranty
All leather can be damaged and should be treated with care. Therefore, in addition to the avoidance
of extreme temperatures or water and high humidity, avoid contact with oily substances, make-up,
and solvents.
Do not allow the metals on the phone to come into contact with sharp objects, metal polishes, and
chemicals such as solvents, alkaline and acid solutions, cola-based drinks, and salt water. If contact
occurs, wipe the surface with a clean, soft cloth as soon as possible.
Manufacturer's Limited Warranty
This Limited Warranty replaces all other Vertu warranties and liabilities, whether oral,
written, (non-mandatory) statutory, contractual, in tort or otherwise, including, without
limitation, and where permitted by applicable law, any implied conditions, warranties or
other terms as to satisfactory quality or fitness for purpose. However, this Limited Warranty
shall neither exclude nor limit: i) any of your legal (statutory) rights under the applicable
national laws; or ii) any of your rights against the seller of the Product.
Vertu warrants to you, the Purchaser of the Product, that, during the warranty period, Vertu, or a Vertuauthorised service company, will, in a commercially reasonable time, remedy defects in materials, design
and workmanship free of charge, by repairing or, should Vertu in its discretion deem it necessary, replacing
the Product in accordance with this Limited Warranty (unless otherwise required by law).
Warranty periods
The Warranty starts at the time of the original purchase of the Product by the first end user. Different
individual products and parts within the overall Product may be covered by different Warranty periods. The
different possible Warranty periods are:
a. Twenty-four (24) months for the mobile phone and all technical accessories limited to: batteries,
headsets, speakers, chargers, charger cables and data cables
b. Twelve (12) months for all leather cases
c. Twelve (12) months for all other products not listed above
As far as your national laws permit, the particular Warranty period will not be extended or renewed, or
otherwise affected due to subsequent resale, Vertu-authorised repair, or replacement of the Product.
However, any part repaired or product replaced during the Warranty period will be warranted from any
defect for 12 months from the date of repair, or for the remainder of the original Warranty period, whichever
is the longer.
How to get warranty service
If you wish to make a claim under this Limited Warranty, please return your Product, or the affected part (if it
is not the entire Product), to a Vertu-authorised service company. For further details on how to make a
claim, you can contact a Vertu call centre (national or premium rates may apply). (Information about Vertuauthorised service companies and call centres can be found in the sales package, or on local Vertu web
pages, where available.)
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Safety and warranty
Any claim under this Limited Warranty is subject to you notifying Vertu, or a Vertu authorised service
company, of the alleged defect within a reasonable time of it having come to your attention, and in any
event no later than the expiry date of the Warranty period.
When making a claim under this Limited Warranty, you will be required to provide: a) the affected Product
(or the affected part); and b) the original proof of purchase, clearly indicating the name and address of the
seller, the date and place of purchase, the Product type, and the IMEI or other serial number.
What is not covered?
1. This Limited Warranty does not cover user manuals or any third party software, settings, content,
data or links, whether included or downloaded in the Product, whether included during installation,
assembly, shipping or at any other time in the delivery chain or otherwise and in any way acquired
by you. By using such a third party application, you acknowledge that the application is provided as
is. Vertu does not warrant that any Vertu software will work in combination with any hardware or
software provided by a third party, that the operation of any software will be uninterrupted or errorfree, or that any defects in the software are correctable or will be corrected.
2. A third party/independent operator provides the SIM card and cellular and/or other network or
system on which the Product operates. Therefore, Vertu will not accept responsibility under this
Limited Warranty for the operation, availability, coverage, services or range of the cellular or other
network or system. Before Vertu or a Vertu-authorised service company can repair or replace the
Product, the operator may need to unlock any SIM-lock or other lock that may have been added to
lock the Product to a specific network or operator. In such situations, please first ask the operator to
unlock your Product.
3. This Limited Warranty does not cover: a) normal wear and tear (including, without limitation, wear
and tear of camera lenses, batteries or displays); b) defects caused by rough handling (including,
without limitation, defects caused by sharp items, by bending, compressing or dropping, etc.); c)
defects or damage caused by misuse of the Product, including use that is contrary to the
instructions provided by Vertu (for example, as set out in the Product’s user guide), and/or d) other
acts beyond the reasonable control of Vertu.
4. This Limited Warranty does not cover defects or alleged defects caused by the fact that the Product
was used with, or connected to, any product, accessory, software and/or service not
manufactured, or supplied by Vertu, or was used other than for its intended purpose. Defects can
be caused by viruses from your, or from a third party’s, unauthorised access to services, other
accounts, computer systems or networks. Such unauthorised access can take place through
hacking, password mining or through a variety of other means.
5. This Limited Warranty does not cover defects caused by the fact that the battery has been shortcircuited, or by the fact that the seals of the battery enclosure or the cells are broken or show
evidence of tampering, or by the fact that the battery has been used in equipment other than that
for which it has been specified. This Limited Warranty is not enforceable if the Product has been
opened, modified or repaired by anyone other than an authorised service centre, if it is repaired
using unauthorised spare parts, or if the Product’s serial number, the mobile accessory date code,
or the IMEI number, has been removed, erased, defaced, altered or are illegible in any way. This
shall be determined by the sole discretion of Vertu.
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Safety and warranty
6. This Limited Warranty is not enforceable if the Product has been exposed to moisture, to extreme
thermal or environmental conditions (or to rapid changes in such conditions), to corrosion,
oxidation, spillage of food or liquid, or to influence from chemical products.
Limitations of Vertu's liability
This Limited Warranty is your sole and exclusive recourse against Vertu, and the only and exclusive liability
of Vertu in respect of defects in your Product.
To the extent permitted by applicable law(s), Vertu does not assume any liability for loss of or damage to or
corruption of data, for any loss of profit, loss of use or functionality of the Product, loss of business, loss of
contracts, loss of revenues or of anticipated savings, increased costs or expenses or for any indirect loss or
damage, consequential loss or damage, or special loss or damage. To the extent permitted by applicable
law(s), Vertu´s liability shall be limited to the purchase value of the Product. The above limitations shall not
apply in cases of gross negligence or intentional misconduct of Vertu, or in case of death or personal injury
resulting from Vertu’s proven negligence.
Other important warranty notices
The availability of products, features, applications, and services may vary by region. For more information,
contact your nearest Vertu-branded store or Vertu-authorised service company.
All wireless devices may be susceptible to interference, which could affect performance.
Vertu is not responsible for any radio or TV interference caused by unauthorised
modifications to this equipment. Such modifications could void your authority to operate
the equipment.
Reverse engineering of software in the Product is prohibited to the extent permitted by applicable law.
Insofar as this document contains any limitations on Vertu’s representations, warranties, damages and
liabilities, such limitations shall likewise limit any representations, warranties, damages and liabilities of
Vertu’s licensors.
Vertu, in a manner consistent with the provisions of section “Limitations of Vertu’s liability” above, shall not
under any circumstances be liable, either expressly or by implication, for any damages or losses of any kind
whatsoever resulting from loss of, damage to, or corruption of, content or data during repair or replacement
of the Product.
All parts of the Product or other equipment that Vertu has replaced shall become the property of Vertu. If
the Product is found not to be covered by the terms and conditions of this Limited Warranty, Vertu and its
authorised service companies reserve the right to charge a handling fee.
When repairing or replacing the Product, Vertu may use products or parts that are new, equivalent to new,
or reconditioned.The Product may contain country-specific elements, including software. If the Product has
been re-exported from its original destination country to another country, the Product may contain some
country-specific elements that are not considered to be a defect under this Limited Warranty.
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Software application notices for the phone
The Vertu services on the phone require a data connection to send up-to-date information to your Vertu
phone. If the connection cannot be made, these features will be unavailable or will have reduced
functionality. You will need to contact your network service provider for information on the availability of
data connectivity when in your home network and when roaming onto other networks.
Some applications on the phone, including those listed above, may connect to the internet automatically.
To prevent this, select the appropriate Connectivity settings on the phone and/or disable the services when
roaming.
Before installing updates on the phone, ensure that the phone can connect to the internet, and that the
phone battery has enough power (or connect the charger before starting the update).
If you install a software update, you cannot use the phone, even to make emergency calls, until the
installation has been completed and the device restarted.
Service or software upgrades may reset timers on the phone.
The existence of a certificate considerably reduces the risks involved in remote connections and software
installation. To benefit from increased security, certificates must be used correctly, and they must be
authentic or trusted. Certificates have a restricted lifetime. If they are expired or invalid, check that the
current date and time in your device are correct. Before changing any certificate settings, you must trust the
owner of the certificate and be sure that the certificate belongs to the listed owner.
Network support is required to indicate that a sent message has been received or read. However, this
information may not always be reliable.
Only compatible devices can receive and display multimedia messages.
If the item you inserted in a multimedia message is too large for the network, the phone may automatically
reduce the size.
Messages may look different on different devices.
If your phone is able to provide over-the-air synchronisation with Microsoft Exchange ActiveSync-enabled
servers, the provision of this service does not grant you, and nor do you receive, any rights under any
Microsoft intellectual property with respect to any server software, or server device, that is accessed using
the phone, or with respect to the use of Microsoft Exchange ActiveSync outside of the phone.
Using voice tags may be difficult in a noisy environment or during an emergency, so you
should not rely solely upon voice dialling in every circumstance.
A cache is a memory location that is used to store data temporarily on the phone. If you have accessed, or
have tried to access, confidential information or a secure service requiring passwords, clear the cache after
each use.
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Safety and warranty
The input methods and languages supported by handwriting recognition vary by region and may not be
available for all languages.
The availability and quality of GPS signals may be affected by your location, satellite positions, buildings,
natural obstacles, weather conditions and adjustments to GPS satellites made by the United States
government. GPS signals may not be available inside buildings or underground. Do not use GPS for
precise location measurement, and never rely solely on the location information provided by GPS and
cellular networks.
Coordinate information may not be available in all regions.
Location information can be attached to an image or a video clip if location coordinates can be determined
via network and GPS.
If you share an image or a video clip which has location information attached, the location information may
be visible to others that view the image or the video clip. You can deactivate such geotagging in the camera
settings.
Some location content is generated by third parties and not by Vertu. Some of this content may be
inaccurate and subject to local availability.
Almost all digital cartography is inaccurate and incomplete to some extent. Never rely solely on the
cartography that you download for use in this device.
The social networking services are third party services and are not provided by Vertu. They may not be
available in all countries.
Check the privacy settings of the social networking service you are using as you may be sharing your
location and information with a large group of people. The terms of use apply to sharing information on that
service, and you should familiarise yourself with both the terms of use and the privacy practices of the
service.
DRM-protected content comes with an associated license that defines your rights to use the content.
Some licenses may be connected to a specific SIM card, and the protected content can be accessed only if
the SIM card is inserted in the phone.
WLAN and Bluetooth restrictions
There may be restrictions on the use of WLANs and Bluetooth technology in some countries. For more
information, contact your local authorities.
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Safety and warranty
Environmental
ROHS Statement
This Product does not contain any of the following substances, in accordance with EU RoHS (Reduction of
Hazardous Substances) Directive 2011/65/EU:
Lead
Hexavalent Chromium
Mercury
Polybrominated Biphenyls (PBB)
Cadmium
Polybrominated Diphenyl Ethers (PBDE)
Nickel
The surfaces of Vertu devices do not contain nickel in the platings. Depending on the model and variant of
the device, surfaces may contain stainless steel or other alloys.
EU recycling notice
Vertu complies with European Community requirements for the recycling of Waste Electrical
& Electronic Equipment (WEEE). Such compliance is indicated by the addition of the
crossed-out wheeled-bin symbol to the Product where appropriate. This symbol indicates
that the Product was put onto the market after the WEEE legislation was implemented, and
that the consumer should not dispose of the Product as normal household waste or unsorted
municipal waste, but that it should be appropriately recycled. Background information on the
European WEEE directive is available from
http://ec.europa.eu/environment/waste/weee/index_en.htm.
If you want Vertu to recycle your Product at the end of its life, please either return it to the point from which
you purchased it (if known), or return it to Vertu’s headquarters. Alternatively, should you purchase a
replacement Product from another supplier, the new supplier is obliged to take back the original Product
and recycle it appropriately.
Never dispose of your phone's battery in a fire, because it may explode.
Export and controls
The Product may contain commodities, technology or software subject to export laws and regulations from
the US and other countries. Diversion contrary to law is prohibited.
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Copyright and trademark notices
Copyright © Vertu 2011-2017. All rights reserved.
Vertu and the V logo are registered trademarks. Other product and company names mentioned herein
may be trademarks or registered trademarks of their respective owners.
Vertu operates a policy of continuous development. Therefore, Vertu reserves the right to make changes
and improvements to any of the products described in this document without prior notice.
Google, Google Play™, Android and other marks are trademarks of Google Inc.
The Android robot is reproduced or modified from work created and shared by Google and used according
to terms described in the Creative Commons 3.0 Attribution License.
This Product is licensed under the MPEG-4 Visual Patent Portfolio License (i) for personal and noncommercial use in connection with information that has been encoded in compliance with the MPEG-4
Visual Standard by a consumer engaged in a personal and non-commercial activity; and (ii) for use in
connection with MPEG-4 video provided by a licensed video provider. No license is granted or shall be
implied for any other use.
Additional information, including that related to promotional, internal, and commercial uses, may be
obtained from MPEG LA, LLC. See http://www.mpegla.com.
Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are
trademarks of Dolby Laboratories.
Qualcomm aptX is a product of Qualcomm Technologies International, Ltd.
Qualcomm is a trademark of Qualcomm Incorporated, registered in the United
States and other countries, used with permission. aptX is a trademark of Qualcomm
Technologies International, Ltd., registered in the United States and other
countries, used with permission.
This product uses Assertive Display technology by Apical Limited
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by
Vertu is under license.
The availability of particular products, features, applications, and services may vary by region. For more
information, contact your nearest Vertu retail store.
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SAR (Specific Absorption Rate) notice - VM-08
YOUR VERTU PHONE (MODEL: CONSTELLATION X, TYPE: VM-08,
FCC ID: P7QVM-08) MEETS GUIDELINES FOR EXPOSURE TO RADIO WAVES
Your phone is a radio transmitter and receiver. It is designed to not exceed the limits for exposure to radio
waves recommended by international guidelines. These guidelines were developed by the independent
scientific organization ICNIRP, and include safety margins designed to assure the protection of all persons,
regardless of age and health.
The exposure guidelines for mobile devices employ a unit of measurement known as the Specific
Absorption Rate, or SAR. The SAR limit stated in the ICNIRP guidelines is 2.0 Watts/kilogram (W/kg),
averaged over ten grams of tissue. Tests for SAR are conducted using standard operating positions, with
the device transmitting at its highest certified power level in all tested frequency bands. The actual SAR
level of an operating device can be below the maximum value because the device is designed to use only
the power required to reach the network. That amount changes depending on a number of factors, such as
how close you are to a network base station. The highest SAR value under the ICNIRP guidelines for use
of the device at the ear is 0.991 W/kg. This phone meets RF exposure guidelines when used either in the
normal use position against the ear or when positioned at least 5 mm (3/16 inch) away from the body.
When a carry case, belt clip or holder is used for body-worn operation, it should not contain metal, and
should position the phone at the above-stated distance away from your body.
In order to transmit data files or messages, this device requires a good quality connection to the network. In
some cases, transmission of data files or messages may be delayed until such a connection is available.
Ensure that the above separation distance instructions are followed until the transmission is completed.
Use of phone accessories and enhancements may result in different SAR values. SAR values may vary
depending on national reporting and testing requirements and the network band. Additional SAR
information may be provided under Product information at www.vertu.com.
USA and Canada
Your phone is also designed to meet the requirements for exposure to radio waves established by the
Federal Communications Commission (USA) and Innovation, Science and Economic Development
Canada. These requirements set a SAR limit of 1.6 W/kg, averaged over one gram of tissue. The FCC/IC
highest SAR values reported under this standard during Product certification for use at the head is
1.13 W/kg, and when properly worn on the body (10 mm, 3/8 inch gap) is 1.19 W/kg.
Carry this device at least 10 mm away from your body to ensure RF exposure level compliant or lower to the
reported level. To support body-worn operation, choose the belt clips or holsters, which do not contain
metallic components, to maintain a separation of 10 mm between this device and your body.
Your phone may cause TV or radio interference (for example, when using the phone in close proximity to
receiving equipment). The FCC or Industry Canada can require you to stop using your phone if such
interference cannot be eliminated. If you require assistance, contact Vertu Customer Service. The Product,
or Products, comply with Part 15 of the FCC rules.
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Safety and warranty
Operation is subject to the following two conditions: (i) the Product(s) may not cause harmful interference,
and (ii) the Product(s) must accept any interference received, including interference that may cause
undesired operation. Any changes or modifications not expressly approved by Vertu could void the user’s
authority to operate this equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
This Class B digital apparatus complies with Canada ICES-3(B)/NMB-3(B).
The device could automatically discontinue transmission in case of absence of information to transmit or of
operational failure. Note that this is not intended to prohibit the transmission of control or signalling
information or the use of repetitive codes where required by the technology.
The device for the band 5150-5250 MHz is only for indoor usage to reduce potential for harmful
interference to co-channel mobile satellite systems.
The maximum antenna gain permitted (for devices in the bands 5250-5350 MHz and
5470-5725 MHz) to comply with the limit on equivalent isotropically radiated power (EIRP).
The maximum antenna gain permitted (for devices in the band 5725-5850 MHz) to comply with the
EIRP limits specified for point-to-point and non point-to-point operation as appropriate.
In addition, high-power radars are allocated as primary users (meaning that they have priority) of the band
5250-5350 MHz, and these radars could cause interference and/or damage to licence-exempt LAN
devices.
© 2017 Vertu Corporation Limited. All rights reserved.
86
Safety and warranty
ISED Canada Notice
RSS-Gen 8.4
This device complies with Innovation, Science and Economic Development Canada license-exempt RSS
standard(s). Operation is subject to the following two conditions:
1. This device may not cause interference, and;
2. This device must accept any interference, including interference that may cause undesired
operation of the device.
IC: 4299A-VM08
ISED Canada Radiation Exposure Statement
This EUT is compliance with SAR for general population/uncontrolled exposure limits in RSS-102 and had
been tested in accordance with the measurement methods and procedures specified in IEEE 1528 and
IEC 62209. This equipment should be installed and operated with minimum distance 1.0 cm between the
radiator and your body. This device and its antenna(s) must not be co-located or operating in conjunction
with any other antenna or transmitter.
Declaration of Conformity
Model: CONSTELLATION X
We hereby declare the above named product is in conformity with the essential requirements of Directive
2014/53/EU. A copy of the Declaration of Conformity can be found at http://www.vertu.com.
The above named product operates in the Frequency Bands with maximum Powers as shown below:
Mode
Band
Uplink (MHz) Downlink (MHz) Power Class Power
GSM
850
824 - 849
869 - 894
4 (32.5dBm)
1800 mW
1800
1710 - 1785
1805 - 1880
1 (29.5dBm)
900 mW
WCDMA
900
1900
II
IV
VIII
TD-SCDMA 34
CDMA
39
BC0
BC1
880 - 915
1850 - 1910
1920 - 1980
1850 - 1910
1710 - 1755
824 - 849
880 - 915
2010 - 2025
1880 - 1920
824 - 849
1850 - 1910
925 - 960
1930 - 1990
2110 - 2170
1930 - 1990
2110 - 2155
869 - 894
925 - 960
2010 - 2025
1880 - 1920
869 - 894
1930 - 1990
4 (32.5dBm)
1 (29.5dBm)
1800 mW
900 mW
3 (23dBm)
200 mW
3 (23dBm)
200 mW
3 (23dBm)
3 (23dBm)
3 (23dBm)
2 (23dBm)
2 (23dBm)
3 (24 dBm)
2 (24 dBm)
© 2017 Vertu Corporation Limited. All rights reserved.
200 mW
200 mW
200 mW
200 mW
200 mW
260 mW
260 mW
87
Safety and warranty
Mode
Band
Uplink (MHz) Downlink (MHz) Power Class Power
LTE-FDD
1920 - 1980
2110 - 2170
3 (23 dBm)
200 mW
1710 - 1785
1805 - 1880
3 (23 dBm)
200 mW
12
13
17
19
20
25
26
28
29
LTE-TDD
30
38
39
40
BT
WLAN
GNSS
41
2.4GHz
2.4GHz
5GHz
GPS
Qi
1710 - 1755
824 - 849
2500 - 2570
880 - 915
699 - 716
777 - 787
704 - 716
830 - 845
832 - 862
1850 - 1915
814 - 849
703 - 748
RX Only
2305 - 2315
2570 - 2620
1880 - 1920
2300 - 2400
2496 - 2690
2402 - 2480
2412 - 2472
5180 - 5825
NA
GLONASS NA
Beidou
NFC
1850 - 1910
Galileo
NA
NA
13.56MHz 13.56
200kHz
NA
1930 - 1990
2110 - 2155
869 - 894
2620 - 2690
925 - 960
729 - 746
746 - 756
734 - 746
875 - 890
791 - 821
1930 - 1995
859 - 894
758 - 803
717 - 728
2350 - 2360
2570 - 2620
1880 - 1920
2300 - 2400
2496 - 2690
2402 - 2480
2412 - 2472
5180 - 5825
1575.42
1597 - 1606
1561.098
1575.42
13.56
3 (23 dBm)
3 (23 dBm)
3 (23 dBm)
3 (23 dBm)
3 (23 dBm)
3 (23 dBm)
3 (23 dBm)
3 (23 dBm)
3 (23 dBm)
3 (23 dBm)
3 (23 dBm)
3 (23 dBm)
3 (23 dBm)
RX Only
3 (23 dBm)
3 (23 dBm)
3 (23 dBm)
3 (23 dBm)
3 (23 dBm)
1 (8dBm)
<21 dBm
<17 dBm
NA
NA
NA
NA
<100 mW
110kHz - 205kHz NA
200 mW
200 mW
200 mW
200 mW
200 mW
200 mW
200 mW
200 mW
200 mW
200 mW
200 mW
200 mW
200 mW
RX Only
200 mW
200 mW
200 mW
200 mW
200 mW
7 mW
125 mW
50 mW
NA
NA
NA
NA
<100 mW
<10 mW
Vertu Corporation Limited, Beacon Hill Road, Church Crookham, Hampshire GU52 8DY.
© 2017 Vertu Corporation Limited. All rights reserved.
88

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