Vertu VM-08 GSM 4 Band/CDMA/EVDO 2 Band/TD-SCDMA 2Band/UMTS 5 Band/HSUPA/HSDPA/LTE 21 Band/WLAN/BT/NFC mobile phone User Manual VERTU Constellation X User Guide UK English 2017

Vertu GSM 4 Band/CDMA/EVDO 2 Band/TD-SCDMA 2Band/UMTS 5 Band/HSUPA/HSDPA/LTE 21 Band/WLAN/BT/NFC mobile phone VERTU Constellation X User Guide UK English 2017

User Guide English

HANDMADE IN ENGLAND
C O N S T E L L A T I O N X
U S E R G U I D E V E R S I O N 1 . 0
Contents
Introduction 5
Your Constellation phone 5
Help and support 5
Safety 6
Safety 6
Your phone 7
Package contents 7
Features and keys 7
Antenna locations 8
Headset 9
Change the volume 9
Getting started 10
Insert the SIM card or memory card 10
Charge the phone 11
Switch the phone on or off 12
Start-up process 13
Use your phone when it is locked 14
Explore 15
About the home screen 15
Status and notification bar 15
Status and notification icons 16
Do Not Disturb mode 17
Notifications 17
Clock widget 17
Back, home and recent apps 18
Add widgets to the home screen 18
Favourites tray 19
Quick settings 19
Sharing your Constellation 19
Voice actions 20
Apps 21
About apps 21
Recommended Apps 21
Google Play 21
Apps precautionary advice 22
Update apps 22
Manage and restore apps 22
Close apps 22
Uninstall apps 23
Vertu Services 24
About Vertu Services 24
Text entry 25
Keyboard entry 25
Predictive text 25
Gesture typing 26
Dictionaries 26
Change the keyboard language 26
Calls 27
About calls 27
Make and answer calls 27
Call recent number 28
Call using Speed Dial 28
Listen to your voicemail 28
Divert calls to another number 28
Make a conference call 29
Contacts 30
About contacts 30
Call, text or email contacts 30
Add contacts 31
Join contacts 31
Edit or delete a contact 31
Save a number from a call or message 31
Mark contacts as favourites 32
Personalise contacts 32
Transfer contacts 32
Messaging and email 34
About messaging 34
Send and read messages 34
Instant messages 34
Manage messages 34
Set up your email 35
Music 36
About music 36
Adding songs or albums to Play Music 36
Play music 37
Maps and navigation 39
Contents
© 2017 Vertu Corporation Limited. All rights reserved. 2
Google Maps™ 39
Personalising your phone 40
Widgets 40
Shortcuts 40
Ringtones 40
Wallpapers 40
Assign sounds to actions 41
Display settings 41
Pulse notification light 41
Auto-rotate 42
Screen lock 42
Protect your phone with a fingerprint 42
Date and time settings 42
Language and input options 42
Social networks 43
Add an account 43
Delete an account 43
Synchronise contacts 43
Managing accounts 44
Configure sync options 44
Delete accounts 44
Backup and restore accounts 44
Browser 45
About the web browser 45
Connect to the internet 45
Add a bookmark 46
Privacy and security 46
Downloads 46
Camera 47
About camera 47
Take and share photos 48
Record and share a video 48
Gallery 50
About Gallery 50
View and edit photos and videos 50
Share photos and videos 50
Assign contact images and wallpaper 50
Take a screenshot 50
Office tools 51
Clock 51
Calculator 51
Calendar 51
Connectivity 53
Restrictions 53
Wi-Fi 53
Bluetooth 53
Location services 54
Set your phone to sync with your
computer 54
Copy between the phone and a PC 55
Tethering and portable hotspot 55
NFC 55
Phone management 56
System update 56
Free up phone memory 56
Optimise data usage 56
Data roaming settings 57
Back up and restore your phone 57
Set your phone to lock automatically 57
Change your PIN code 57
Access codes 57
Master reset 58
Boot validation 58
FAQs 59
Questions 59
How can I extend the battery life of
myphone? 60
Do I need a Google™ account to use
myphone? 61
How can I reduce my data costs,
especially when abroad? 61
How do I transfer music from my
computer to my phone? 61
How can I listen to my iTunes music
library on my phone? 62
How do I setup an email account on
myphone? 62
How do I transfer contacts to my phone? 63
How do I set my music as ringtone? 63
Contents
© 2017 Vertu Corporation Limited. All rights reserved. 3
How do I change the font size on
myphone? 63
How do I check if I have the latest
software updates on myphone? 63
Why have I got no connectivity? 63
Why is my internal storage less than
advertised? 64
How do I protect my phone from
unauthorised use? 64
How do I find the IMEI number of
myphone? 64
How can I clear the log of my calls or
thelist of people I have contacted
frequently? 64
Why does my phone get warm? 64
How do I set a photo as my wallpaper? 64
Can Istill useGoogle Mapsif I do not
have a data connection? 65
Accessories 66
Battery charger 66
Data cable 67
Wired stereo headset 67
Specifications 68
Specifications 68
Care of your phone 70
General care 70
Embroidery 70
Exotic leathers 71
Leather 71
Non-precious metals 71
Precious metals 71
Precious stones 72
Sapphire and ceramics 72
Safety and warranty 73
Safety text 73
Additional care and maintenance 77
Manufacturer's Limited Warranty 78
Software application notices for
thephone 81
Environmental 83
Export and controls 83
Copyright and trademark notices 84
SAR (Specific Absorption Rate) notice -
VM-08 85
Declaration of Conformity 87
Contents
© 2017 Vertu Corporation Limited. All rights reserved. 4
Introduction
Your Constellation phone
This user guide is intended to provide you with details on how to use the prominent features on your
Constellation.
To access the exclusive privileges and benefits such as Vertu Concierge, Vertu Life and Vertu Setup, you
must register your phone.
The pictures used in this user guide are provided for illustration purposes only. They may differ from the
exact appearance of your Constellation.
Help and support
To find out more about using your phone:
lContact Vertu Customer Service by either pressing the Vertu key or through the Vertu Certainty app.
lRefer to the user guide on your phone from the Vertu Certainty app, or on the Vertu website at
http://www.vertu.com/gb/en/product-support/user-guides-and-downloads/.
lUse the setup wizards available on the phone to help you with things such as registration, or to
create an email account.
Compliance information
You can find compliance information on a label that is located in the SIM compartment. For instructions on
accessing the SIM compartment, see "Insert the SIM card or memory card" on page 10. The information
displayed includes the IMEI number and product name. To view all of the compliance information for your
Constellation, select Regulatory Info. from the Quick settings. To access Quick settings, use two fingers
to swipe down from the top of the screen.
Introduction
© 2017 Vertu Corporation Limited. All rights reserved. 5
Safety
Safety
Read these simple guidelines. Not following them may be dangerous or illegal. Read the complete user
guide for further information.
Switch off in restricted areas
Switch the device off when mobile phone use is not allowed or when it may cause
interference or danger, for example, in aircraft, in hospitals or near medical
equipment, fuel, chemicals, or blasting areas. Obey all instructions in restricted
areas.
Road safety comes first
Obey all local laws. Always keep your hands free to operate the vehicle while
driving. Your first consideration while driving should be road safety.
Interference
All wireless devices may be susceptible to interference, which could affect
performance.
Qualified service
Only qualified personnel may install or repair this product.
Keep your device dry
Your device is not water-resistant. Keep it dry.
Protect your hearing
To prevent possible hearing damage, do not listen at high volume levels for long
periods. Exercise caution when holding your device near your ear while the
loudspeaker is in use.
Safety
© 2017 Vertu Corporation Limited. All rights reserved. 6
Your phone
Package contents
lConstellation phone
lWall charger (AC-32V) with regional plugs
lUSB cable 1200mm (VC-02)
lV Collection Wired Headset, Type WH-5V
lPolishing cloth
lCollateral pack, including Quick Start Guide, Warranty and Authenticity Card
The package contents may vary slightly in accordance with the materials used in your particular phone and
with regional regulations.
Features and keys
Front
1
Headset connector
2
Notification light
3
Vertu key
4
SIM tray
5
Microphone
6
USB Type-C connector
7
Earpiece speaker
8
Front camera
9
Loudspeaker
10
Fingerprint sensor
Your phone
© 2017 Vertu Corporation Limited. All rights reserved. 7
Back
1
Volume up key
2
Volume down key
3
Power key/screen lock
4
Main camera
5
Twin LED flash
Antenna locations
Avoid touching the antenna areas while the antennas are in use. Contact with antennas affects the
communication quality and may reduce battery life due to higher power levels during operation.
Your phone
© 2017 Vertu Corporation Limited. All rights reserved. 8
Headset
Use the headset provided to connect to your phone. Alternatively, you can connect any compatible
headsets.
Change the volume
Press the volume keys to change the volume during a call. When you are not on a call, press the volume
keys to change the ringtone volume.
Touch to select Dolby profiles.
Touch for quick access to adjust Ringtone, Music and Alarm volumes.
Your phone
© 2017 Vertu Corporation Limited. All rights reserved. 9
Getting started
Insert the SIM card or memory card
Your Constellation phone is dual-SIM compatible. The SIM tray in your phone can hold up to two nanoSIM
cards, or one nanoSIM card and one microSD memory card.
!
Important: Do not insert another type of SIM card or memory card into your phone, as it will not be
compatible and may damage the cavity.
To insert a SIM card or memory card into your phone:
1. Insert the supplied SIM ejector tool into the hole on the SIM tray. Gently push the tool until the SIM
tray pops out of your phone.
2. Pull the SIM tray fully out of your phone.
3. Place the nanoSIM card, with the metal contact facing down, in the first compartment of the SIM
tray.
Getting started
© 2017 Vertu Corporation Limited. All rights reserved. 10
4. If you want to insert a microSD memory card or another nanoSIM card, place it in the second
compartment of the SIM tray. Ensure the metal contact is facing down.
5. Carefully insert the SIM tray into your phone until it clicks into place.
Tip: If you insert two nanoSIM cards into your phone, you can choose how to use them. For
example, you can use SIM1 for calls and messaging, and SIM2 for mobile data. To choose
settings for your nanoSIM cards, touch Apps> Settings>SIM settings.
Charge the phone
The internal battery needs activating prior to first use, and it is recommended to charge the battery at this
point as it may not have been supplied with a full charge. Connect the supplied USB data cable into the
charging port at the bottom of the phone. Then connect the other end of the cable to the USB port on your
Vertu mains charger.
!
Important: Use only chargers, cables and accessories supplied by Vertu.
If the phone indicates a low charge, do the following:
1. Connect the supplied wall charger to the wall outlet and then insert the USB connector into your
phone.
2. When the battery is fully charged, disconnect the charger from the phone and then from the wall
outlet.
Note:
lYou can use the phone while it is charging.
lIf the battery is completely discharged, it may take several minutes before the charging indicator is
displayed or before you can make any calls.
lThe phone cannot be activated using the Vertu Wireless Charging Pad.
Getting started
© 2017 Vertu Corporation Limited. All rights reserved. 11
Other ways to charge the battery
You can also charge your phone by connecting it to your computer using the USB cable, or by placing it on
the optional Vertu Wireless Charging Pad.
Note: Your phone charges quicker when connected to the wall charger.
Battery Saver mode
If the battery is running low and you are unable to charge your Constellation, you can use the Battery Saver
feature. This extends battery life by limiting your device's power consumption. Your phone's performance is
reduced when Battery Saver is switched on, and email and other apps may not update until you open
them.
To enable Battery Saver, swipe down with two fingers on any screen and touch Battery saver.
When Battery Saver is enabled, displays on the status bar. Battery Saver automatically turns off when
you charge the phone.
You can also set up your Constellation to automatically switch on Battery Saver when the battery charge
drops below 15% or 5%. To enable automatic Battery Saver, touch Apps> Settings>Battery
saver>Turn on automatically.
Switch the phone on or off
Switch on: Press and hold the Power key until the phone vibrates.
Switch off: Press and hold the Power key, and then touch Power off.
Note: Always remember to power off your phone before removing and inserting a SIM card. This action will
ensure that your network connectivity is restored.
In the unlikely event that your phone stops responding, reboot it. To reboot, press and hold the Power and
Volume Down keys, at the same time, until the phone vibrates. This takes approximately 10 seconds.
Getting started
© 2017 Vertu Corporation Limited. All rights reserved. 12
Start-up process
1 Wi-Fi setup and Google registration
To connect to Wi-Fi and register with Google:
1. Press and hold the Power key for a few seconds until you feel your phone vibrate.
2. Choose your preferred language.
3. Select a Wi-Fi network from the displayed list. You can choose to Skip this step.
4. Enter the wireless password when prompted, and then touch CONNECT. If you can see a Wi-Fi
symbol on the top line of your display, the password is accepted.
Note: If you are using domestic Wi-Fi, the password is usually found on the back of the router.
5. If you have an existing Android device, choose whether to import your current setup.
Note:If you have been using an Android device with NFC capability, you can use Tap & Go to
import your previous setup onto your new Constellation. Simply turn on NFC on your Android
device then touch the backs of both phones together until you hear an alert tone. Once the alert
has sounded follow the instructions on your Android to allow the Bluetooth data transfer.
6. Sign in to your Google account, or create a new account if you do not have one.
7. Check which Google services are enabled. You can disable any services you do not need.
8. If required, add another email account to your phone.
9. Choose how to protect your phone. You can set up fingerprint recognition, or use a PIN, pattern or
password.
10. If you saved your previous Android setup to your Google account, choose whether to import your
data and apps.
This completes Wi-Fi setup and Google registration.
2 Vertu registration
If you are a new Vertu customer you will be asked to create a Vertu account. If you already own a Vertu
phone you can simply log in to your existing account with your Vertu username and password.
Completing Vertu registration will give you access to unique privileges and benefits relevant to you.
Tip: For quick access to the range of exclusive services, press the Vertu key.
3 Recommended Apps
For more on the apps that Vertu recommend, see "Recommended Apps" on page21.
4 Transfer contacts
Transfer contacts to your phone with your Gmail account, your SIM card or your iCloud account.
For information on transferring contacts, see "Transfer contacts" on page32.
Getting started
© 2017 Vertu Corporation Limited. All rights reserved. 13
Use your phone when it is locked
To unlock the screen, press the Power key, touch and slide upwards.
You can lock the screen either by pressing the Power key or by simply leaving the screen to time out.
For more information on different screen lock types, see "Screen lock" on page42.
Getting started
© 2017 Vertu Corporation Limited. All rights reserved. 14
Explore
About the home screen
The home screen acts as a gateway to the functions on your phone while also providing you with all the
latest information:
1
Status and notification bar
2
Widget
3
Apps menu
4
Favourites tray
5
Back, Home and Recent
Apps
Status and notification bar
Status information, such as time, network signal strength and battery level indicator, is displayed at the top
right of the screen.
Any notifications, such as new messages or calendar appointments, are displayed in the top left of the
screen. To see your notifications, touch the bar and drag down. Touch a notification to open it.
Touch Home to close the status notification bar.
Tip: Flick the notification left or right to clear it from the list.
Explore
© 2017 Vertu Corporation Limited. All rights reserved. 15
Status and notification icons
Network (full signal) Wi-Fi connected
No network Wi-Fi available
GPRS data connection Bluetooth connected
4G+ (fastest data) Bluetoothon
Battery (full charge) GPS (location found)
Battery (charging) GPS (searching)
Battery (empty) USB connected
Active call Downloading
Missed call Uploading
New voicemail SD card
Calendar reminder Background data sync
New SMS Alarm set
New MMS Silent
New chat Vibrate
New email Aeroplane mode on
New Gmail Warning
Explore
© 2017 Vertu Corporation Limited. All rights reserved. 16
Do Not Disturb mode
If you do not want to be interrupted by your phone, you can use Do Not Disturb mode to avoid unwanted
calls, hide message notifications and silence Calendar alerts.
To change settings for Do Not Disturb mode, touch Apps> Settings>Sound &
Notification>Do not disturb. You can choose the types of interruptions to allow, and set up rules to
activate Do Not Disturb mode automatically.
To activate Do Not Disturb mode, swipe down with two fingers on any screen and touch Do not disturb.
Notifications
When your phone is locked, notifications of received messages, missed calls or event alerts display on
thescreen.
To dismiss the notifications, swipe them to the side.
If you want to hide notifications on a locked screen, touch Apps> Settings>Sound &
Notification>When device is locked.
Clock widget
The clock widget on the home screen displays the following information:
lAnalogue clock with a digital date indicator
lAlarms set for the next 12 hours
lFree and busy periods, taken from the calendar, around the clock bezel
lLocal time. If you are roaming, the clock displays both the local time and the time at your home
location.
lPeriods of silence for when you do not want to be disturbed by notifications. These periods appear as
a red rim on the clock widget.
lPeriods of priority for when you only want to be disturbed by priority notifications. These periods
appear as a grey rim on the clock widget.
To set an alarm, touch the centre of the clock.
To display an appointment, touch the edge of the clock and then touch the pop-up to open the
appointment. To clear the appointment, touch the screen.
Explore
© 2017 Vertu Corporation Limited. All rights reserved. 17
Back, home and recent apps
You can use the three icons on the bottom of your screen to navigate between screens and apps.
1
Back
2
Home
3
Recent apps
Touch Back to go back to your previous screen.
Touch Home to move an app to the background and return to the home screen. Touch and hold Home to
go to the search screen.
Touch Recent apps to view a list of the apps that you have used most recently.
Add widgets to the home screen
Widgets are apps that provide live content such as news, weather forecasts and messages.
To add widgets to the home screen:
1. Touch and hold an empty spot on the home screen and touch WIDGETS.
2. To select a widget, touch and hold it, and then drag it to the home screen.
To see the widget menu options, open the widget and touch .
To resize certain widgets, such as Calendar, touch and hold the widget and then release it. The widget is
then highlighted and you can drag it to the size required.
Note: Downloaded apps from Google Play may automatically download other associated widgets.
Tocheck your widgets, touch and hold an empty spot on the home screen and touch WIDGETS.
Explore
© 2017 Vertu Corporation Limited. All rights reserved. 18
Favourites tray
The favourites tray appears at the bottom of the home screen. Use it to access your favourite apps quickly.
To remove an app from the favourites tray, touch and hold the app then drag to Remove at the top of
thescreen.
To add an app to the favourites tray, touch Apps. Touch and hold the app, and drag it to thefavourites
tray.
Quick settings
Quick settings is a convenient settings menu that you can access at any time on your Constellation, even
when the phone is locked. Using quick settings, you can access Wi-Fi settings, Aeroplane mode, main
device Settings and more.
To access Quick settings, swipe down with two fingers on any screen.
Tip: Touch Flashlight to switch on the camera flash and use it as a flashlight. Touch it again
toswitchit off.
Sharing your Constellation
You can easily share your Constellation with others without revealing your personal information by using
the Multiple User feature. Simply swipe down from the locked display, touch the on the top-right corner
and then select Add guest. Under this profile, the SMS Message function will be disabled and the Guest
will not be able to access your messages, contacts, photos, installed applications or Vertu Services. The
voice call function is disabled but can be enabled if you so choose.
To revert back to your own user profile, simply follow the same steps and select your personal profile.
Tip: You can choose to enable ordisable the phone functionality in the Guest profile byswitching
to your own profile and selecting MORE SETTINGS>Guest >Turn on phone calls.
Warning: Disabling the phone functionality will prevent outgoing calls but incoming calls can still be
received.
If the Constellation is to be shared on a longer term basis, we recommend you use the Add User profile.
This will prompt the phone setup sequence to provision the new user’s accounts. If you choose, phone call
and SMS Message functions can be enabled.
Explore
© 2017 Vertu Corporation Limited. All rights reserved. 19
Voice actions
With voice actions you can set an alarm, call friends, and more just by speaking clearly into your phone.
lVoice dialling: on the home screen, touch and then say “Call and then a contact name or
phone number.
lVoice commands: on the home screen, touch and then say a command, such as "Open
Calendar".
Explore
© 2017 Vertu Corporation Limited. All rights reserved. 20
Apps
About apps
Your Constellation gives you access to a wide range of useful apps.
To access your apps, touch Apps from the home screen. Scroll up and down to see all your apps.
To close the apps screen, touch Home.
To view your most recently used apps, touch Recent apps.
Recommended Apps
> > >Recommended Apps
Recommended Apps provides you with a single, trusted destination where you can quickly and simply
browse and install the apps you use every day. The selection of apps displayed has been chosen based on
your country, ensuring that they are relevant to you.
Google Play
> >
The Google Play Store app will help you with just about anything.
Scroll to the app you want to install, and then touch Install (if the app is free) or touch the price to buy.
Once installed, the new app is displayed in the apps screen.
To view a list of your downloaded apps, touch Apps> Settings>Apps. A list of your downloaded
apps is displayed, and these apps are available to download again.
!
Important: Choose your apps carefully from trusted sites, or you can rely on Vertu Recommended
Apps.
Your application purchases are tied to your Google account and can be installed an unlimited amount of
times on any device. So, for example, if you remove 'My Favourite Game' to save memory, you can reinstall
it at a later date with no charge by simply visiting My Apps. For more information on My Apps, see "Manage
and restore apps" on page22. You can also re-install apps from the My Android™ Apps section of
play.google.com.
Apps
© 2017 Vertu Corporation Limited. All rights reserved. 21
Apps precautionary advice
To protect your phone from the threat of spyware, phishing, or viruses, it is important that you choose your
apps carefully. For Vertu-recommended security apps, see "Recommended Apps" on page 21.
lSome apps drain your phone of phone memory and battery more than others. If you find that an app
is draining your phone, simply uninstall it.
lBefore you get Android apps on Google Play, check the ratings and comments. If you aren't
convinced by the legitimacy of an app, don't install it.
lSome apps may contain inappropriate content for children.
Update apps
If you receive an over-the-airnotification of an update on your phone for a Google Play app, you can
follow the instructions to download and install the update software or you can opt to dismiss the
notification.
The Allow automatic updating setting is often activated by default when you install an app. To change
this setting, touch Apps> Play Store> >Settings>Auto-update apps.
Tip: To conserve data usage and only update your apps over Wi-Fi, touch Apps>
Play Store> >Settings>Auto-update apps>Auto-update over Wi-Fi only.
Manage and restore apps
To manage your apps, touch Apps> Settings>Apps.
Touch an app to see its details (such as access permissions and file size), and then touch to select options
such as force the app to stop, uninstall, or clear data.
To restore apps that you have previously installed from Google Play Store, touch Apps>Play Store>
>My apps. A list of your downloaded apps is displayed, and these apps are available to download
again.
Close apps
To close an app, touch Home.
Many of your apps will continue to run in the background after you have closed them. To quickly open
recently used apps, touch Recent apps.
Tip: To remove an app from this list, flick it left or right.
Apps
© 2017 Vertu Corporation Limited. All rights reserved. 22
Uninstall apps
To delete an app, touch Apps> Settings>Apps>app name>Uninstall.
Apps
© 2017 Vertu Corporation Limited. All rights reserved. 23
Vertu Services
About Vertu Services
Your unique Vertu experience starts with registration. Once you have successfully registered your phone
you are able to access the privileges and benefits by pressing the Vertu Key.
Vertu Concierge
Concierge offers 24-hour worldwide assistance, recommendations and priority bookings. They facilitate
your every request, from finding the perfect gift to accessing 'money-can't-buy' events, experiences and
everything in between. Your Concierge will fulfil every request using their unique expertise and inside
knowledge.
It's simple to stay in touch with a choice of live chat, email or telephone, depending on your personal
communication preference. And so you're always up to date, you can find your requests at the touch of
abutton.
Note: Vertu Concierge requires a subscription. Formore details, contact Vertu Customer Service.
Vertu Life
Vertu Life offers access to a world of opportunity with privileged access to curated experiences and global
events, hand-picked for the discerning taste of Vertu users.
Enjoy privileged access to a private members club in Hong Kong, tickets for the Champions League final or
an invitation to join the stars at the Academy Awards, all dynamically delivered through your handset.
Vertu Setup
Vertu Setup provides peace of mind for your Vertu and your data, delivering a host of integrated security
features and services through our expert partners and best-in-class technology.
Vertu Setup also includes:
lThe ability to lock, wipe, find and ring your Vertu phone at any time via the Lost Phone service. This
service does not require set up and is activated once you have registered your Vertu phone. In the
event of losing your Vertu phone, simply log in to your account on vertu.com from another device.
lVertu Sync which allows iCloud users to easily synchronise theiriCloud contacts and calendar with
their Vertu phone. See "Transfer contacts" on page 32 for more details.
* For partner services and duration please see the specification for your phone.
Vertu Support
Our renowned Vertu Customer Service is always available should you require any assistance with your
Vertu. Call or email Vertu Customer Service from within the Vertu Support app, or browse the phone user
guide and FAQs directly on your phone. With our Remote Assist technology we can support you
immediately wherever you are to keep you and your Vertu going.
Vertu Services
© 2017 Vertu Corporation Limited. All rights reserved. 24
Text entry
Keyboard entry
To open the touch screen keyboard, touch a text entry box. To enter text, touch the letters on the keyboard.
The keyboard is displayed in your country's native text input format, for example, QWERTY, in both portrait
and landscape modes.
1
Text box
2
Shift
3
Keyboard for numbers and symbols
4
Space
5
Speech-to-text dictation
6
Delete
Cut, copy and paste text
Touch and hold a section of text to select it. Tabs appear, marking the boundaries of the selection. Drag
these tabs to reduce or increase the selection. To cut or copy the text, touch CUT or COPY. To paste the
text, touch the point where you wish to insert it, and then touchPASTE.
Predictive text
Predictive text input is based on a built-in dictionary to which you can add new words. It is not available in all
languages, and is active by default. As you start typing a word, your phone suggests possible words for you
to choose. When the correct word is displayed, touch the word. If the word is not in the dictionary, the
phone suggests an alternative word from the dictionary. To add a new word to the dictionary, touch the
word you have typed.
Tip: To see a menu of punctuation marks, touch and hold the full stop key.
Text entry
© 2017 Vertu Corporation Limited. All rights reserved. 25
Gesture typing
For many languages, your phone lets you spell out words by sliding a finger tip across the keyboard. As you
move between keys, your movements are traced by a blue trail across the keyboard and the word you have
spelt out appears in the middle of the strip above the keyboard. To end a word and insert a space, lift your
finger. The phone automatically inserts spaces between words.
Dictionaries
To view your dictionaries, touch Apps> Settings>Language & input>Personal dictionary.
Touch +to add words to your dictionary.
Change the keyboard language
To change the language on your keyboard, touch Apps> Settings>Language & input and
select another option from Keyboard & input methods.
Note: The keyboard options available will change depending on your language selection.
If you change the keyboard language and you want to be able to use spellcheck for the new language, you
must install an additional keyboard dictionary. Under Keyboard & input methods, touch Google
Keyboard>Dictionary>Add-on dictionaries>a listed dictionary option.
Text entry
© 2017 Vertu Corporation Limited. All rights reserved. 26
Calls
About calls
> >
1
Recent calls
2
Speed dial your favourite contacts
3
All contacts
4
Options menu
5
Dialler
Make and answer calls
To make a call:
1. Touch Apps> Phone> dial pad and enter the phone number on the dial pad.
2. To make the call, touch .
Note: To enter the + character, used for international calls, touch and hold 0.
3. To end the call, touch .
Tip: To voice dial a contact from the home page, touch and say a contact name.
Calls
© 2017 Vertu Corporation Limited. All rights reserved. 27
To answer a call, touch and drag to .
lTo send an incoming call to your voicemail, touch and drag to .
lTo send an automated text message to the caller, touch , drag to , and then select an
appropriate message.
lTo silence an incoming call, press the Power key or Volume keys.
Call recent number
The call log displays information about the calls you have made and received. This makes it easy to call
someone again if they are not answering. Simply access the call log and quickly retrieve the number.
To call back a recent caller:
1. From the home screen, touch Phone> .
2. Select the person you want to call back.
3. Touch .
To clear the call history list, touch >Call history> >Clear call log.
Call using Speed Dial
Speed Dial enables you to quickly call favourite or frequently called contacts. To use Speed Dial:
1. From the home screen, touch Phone> .
2. Select a contact to call.
To clear the list of frequently called contacts, display the list, touch >Clear frequents.
Listen to your voicemail
You can divert your incoming calls to your voicemail (network service). Also, people can leave you a
message, for example, when you have not answered the call.
To listen to your voicemail messages, from the home screen touch Phone, and then touch and hold 1
on the dial pad.
Divert calls to another number
If you cannot answer your calls, you can divert incoming calls to another phone number.
From the home screen, touch Phone> >Settings>Calling accounts. Choose a SIM card and
then touch GSM call settings>Call forwarding.
Calls
© 2017 Vertu Corporation Limited. All rights reserved. 28
Several diverting options, such as When busy and When unanswered can be active at the same time.
Note: Call divert is a network service. For details, contact your service provider.
Make a conference call
To start a conference call:
1. Call the first number.
2. After the call connects, touch >Add call.
3. Dial the next number, or select it from contacts or favourites.
4. When the next number answers, touch >Merge calls.
Note: Conference calls are a network service. For details, contact your service provider.
Calls
© 2017 Vertu Corporation Limited. All rights reserved. 29
Contacts
About contacts
With contacts, you can save and organise your friends' phone numbers, addresses and other contact
information.
> >
1
Favourites
2
Search
3
Options
4
All contacts
5
Add a contact
Call, text or email contacts
> >
To call a contact, touch the contact and then touch the phone number.
To text a contact, touch the contact and then touch .
To email a contact, touch the contact and then touch the email address.
Contacts
© 2017 Vertu Corporation Limited. All rights reserved. 30
Add contacts
> > >
1. Select an account to back up your contact.
Note: If you have not set up an account, like a Google or email account, your contact is only saved
to your phone memory.
2. Enter the contact details, and then touch .
Tip: Backing up your new contact to an account will also sync it to that account.
Join contacts
If you have two or more contacts for the same person, maybe a Gmail contact that is also stored on your
phone, you can join them.
Touch Apps>Contacts>contact name> > >Merge, and then touch the contact that you
want to join.
Edit or delete a contact
To edit a contact, touch Apps> Contacts>contact name> .
To delete a contact, touch Apps> Contacts>contact name> > >Delete.
Save a number from a call or message
When you receive a call or a message from a person whose phone number is not yet saved in the contacts
list, you can save the number in a new or existing contact list entry.
To save a number from a received call:
1. From the home screen, touch Phone> .
2. Touch the call entry.
3. Touch .
To save a number from a received message:
1. From the home screen, touch Apps> Messaging.
2. Touch the message to open it.
3. Touch .
4. Touch Add to People.
Contacts
© 2017 Vertu Corporation Limited. All rights reserved. 31
Mark contacts as favourites
You can find and call important contacts more quickly if you mark them as favourites.
lTo mark a contact as a favourite, touch Apps> Contacts>ALL CONTACTS>Contact
name> . The star changes to white. To remove a contact from your favourites, touch the white
star.
lTo view the list of your favourites, touch Apps> Contacts>FAVOURITES.
Personalise contacts
Set unique photos and ringtones for your contacts.
> >
To add a photo, touch the contact> then touch the photo area.
To add a ringtone, touch the contact> > >Set ringtone.
Transfer contacts
You can transfer contacts to your Constellation by using your Gmail, your SIM card or your iCloud
account.
Gmail
You can transfer your contacts to a Comma Separated Values (.csv) text file. After you have imported this
file into your Gmail account, it will automatically sync with your phone (if you have already set up a Gmail
account).
1. Export the contacts on your previous phone to a .csv file. For information on how to do this, refer to
the user documentation supplied with your previous phone.
2. Log into your Gmail account on your PC and click Contacts>Import Contacts.
3. Click Browse and select the .csv file that you created.
4. Click Import Contacts.
!
Important: Syncing your contacts with your Gmail account means that your contacts will always
be backed up.
SIM card
For details on exporting contacts stored on your old phone to your SIM card, refer to the user
documentation supplied with your previous phone.
Then, to import these contacts stored on your SIM card to your Constellation, touch Apps>
Contacts> >Import/Export>Import all SIM contacts.
Contacts
© 2017 Vertu Corporation Limited. All rights reserved. 32
Note: Transferring contacts with your SIM card may result in data for some contacts being lost.
iCloud
If you have an iCloud account, you can easily synchronise your iCloud contacts and calendar with your
Constellation.
When you set up your phone for the first time, you have the opportunity to set up the Vertu Sync service.
Alternatively, the Vertu Sync application is preloaded onto your phone and can be found in the application
menu grid.
To use the service, simply enter your Apple ID and follow the instructions on screen. In some cases you
may need to generate an application-specific password for the service to work.
1. Go to https://appleid.apple.com/account/home.
2. Select Manage your Apple ID and sign in.
3. Select Password and Security.
4. Click Generate an App-Specific Password and follow the steps on screen.
5. Enter the app-specific password into the password field of the Vertu Sync application.
Contacts
© 2017 Vertu Corporation Limited. All rights reserved. 33
Messaging and email
About messaging
> >
You can send and receive various kinds of messages:
lText messages
lMultimedia messages that contain photos, videos or audio
Send and read messages
> > >
To send a message:
1. Enter the recipient.
Note: To send the message to multiple recipients, add more than one contact in the To field.
2. Type your message. Touch to Add subject.
3. Touch to send your message.
To open a text message and the previous conversation, touch it.
To reply to a text message, open it and enter your response in the text box at the bottom, and then
touch .
Instant messages
> >
To send and receive instant messages, you can use Google Hangouts™.
Manage messages
> >
To delete a message, touch and hold to select it, and then touch the trash can at the bottom.
To change your messaging options, touch Apps> Messaging> >Settings.
Messaging and email
© 2017 Vertu Corporation Limited. All rights reserved. 34
Set up your email
From the home screen, touch Apps> Settings>Accounts. You can now set up one of three
account types:
lSelect Add account>Exchange to set up your business accounts running on Microsoft™
Exchange server.
lSelect Add account>Google to set up your Gmail account.
lSelect Add account>Personal if you are using any other email provider.
Enter your username and password when prompted.
Note: You may be prompted to enter your domain name and server name. Contact your IT administrator
for details.
When your email accounts are set up, you can access them by touching Email or Gmail. If you
have set up two or more email accounts, you can switch between accounts by touching and then
selecting the required email account.
To read and reply to messages, touch Apps> Email.
lTo compose a new message, touch . Enter your message and then touch to send the email.
lTo read a message, simply touch it from the inbox.
lTo reply all or forward the email, touch .
If Auto-sync data has been disabled, simply flick downwards from the email inbox display to manually
refresh the synchronisation.
Tip: When you have a new email, will appear in the status bar.
Messaging and email
© 2017 Vertu Corporation Limited. All rights reserved. 35
Music
About music
> >
Google Play Music lets you listen to your current music collection and to buy additional music through
Google Play Store.
The Music Manager desktop application provides a simple way for you to put your music collection into the
cloud, unlocking the potential of the Play Music service. The application scans your computer for music
files, including files in your iTunes® library, and makes any discovered tracks and albums available to you in
Play Music. If your collection can be matched to music in Google Play Store, the tracks do not even need to
be uploaded, saving you data transfer time.
Once your music is in the cloud, you can access it from any computer connected to Google.com or from any
Android phone or tablet that has the Play Music app installed.
When you first listen to a track with Play Music on your Constellation, the song is cached on the phone. So,
over time your favourites are automatically made available for offline listening, such as when you are
travelling on an aeroplane.
Note: The Music Manager application and music purchases from Google Play Storeare only available in
certain markets.
Supported file types
Your Constellation will play the following audio file formats: AAC, AAC+, MP3, MP4, WAV, M4A, OGGand
WMA.
Adding songs or albums to Play Music
You have two options for listening to music on your phone. You can listen to music files that you store on
your phone, or you can listen to music in your online library in the Play Music cloud.
To add your music to the Google Play Music cloud
1. Sign up for your Google Play™ music library: To get started, sign up for Google Play™ and
download Music Manager, a desktop application that lets you upload your collection from your
iTunes music library, or any music folder on your computer, to the cloud.
2. Upload your collection: Sign in to Music Manager and choose where you keep your music.
Music Manager then starts uploading automatically. When you add new music to your computer,
Music Manager can automatically add it to your library too. Music Manager even adds your iTunes
playlists and ratings so you can start listening to your favourites right away.
3. Access your music on the web and your phone: After you have set up your Play Music
music library, you can access it on your Constellation, on any Android phone or tablet or on the
web. Sign in and all your music is ready to be played.
Music
© 2017 Vertu Corporation Limited. All rights reserved. 36
To add your music to your Constellation phone only
To load music on your computer and then load it on your phone, you need the following:
lA Microsoft™ Windows™ computer or Apple Macintosh™ computer
lA USB data cable
Note: When you connect your phone for first time, your computer may prompt you that drivers are being
installed. Complete the driver installation before you continue with the following steps.
1. Connect the USB cable from your phone's USB connector to a USB connection on your computer.
2. Drag the status bar down and touch . Make sure the Transfer files (MTP) check box is ticked.
3. On your computer, navigate to the removable disk showing your phone and open the Internal
Storage.
4. Drag and drop files between your computer and the 'Music' folder.
5. When you have finished, disconnect the USB cable.
To buy new music through your Constellation phone
To buy new albums or tracks from your phone, follow these steps:
1. Go to the Google Play Store application.
2. Touch the ‘Music’ shortcut.
3. Follow the instructions in the app to make your choice and to complete the purchase.
Play music
Touch a song or playlist to start playing music.
Music player controls
lPlay or pause: touch or .
lSelect the previous or the next song: touch or .
lFast forward or rewind:touch and hold the progress bar, and then drag forwards or backwards.
lTurn shuffle on or off: touch .
lRepeat all on or off: touch .
lAdjust the volume: press the volume keys on the side of the phone.
lGo to the music home screen: press Back .
lAdd a song to playlist: while the song is playing, touch >Add to playlist>playlist name.
lDelete a song: in the music library, touch next to the song you wish to remove, and then touch
Delete.
Music
© 2017 Vertu Corporation Limited. All rights reserved. 37
Playlists
To add a song from the music library to a playlist, touch and then touch Add to playlist. Choose an
existing playlist or touch New playlist.
Hide the music player
Touch Home . Your music will continue to play and you will see in the status and notifications bar.
You can continue to work with other apps while your music is playing.
When you see in the status and notifications bar, a song is playing. Flick down to see details. Touch the
song to return to the music controls.
Turn off the music
Touch .
Music
© 2017 Vertu Corporation Limited. All rights reserved. 38
Maps and navigation
Google Maps™
Google Maps is a Google service offering powerful, user-friendly mapping technology and local business
information, including business locations, contact information, and driving directions.
> >
You can save data from Google Maps to your phone so that a map is available for use offline. This feature
is useful when you do not have a data connection, and it can also reduce your data transmission costs.
To save a map to your phone, view an area in Google Maps and touch >Your places, scroll to the
bottom and touch SAVE A NEW OFFLINE MAP. If you wish to adjust the selected area, you can pinch
the map to zoom in or zoom out. Touch Save to download the map data.
Tip: Blocks of map data can be up to 100MB. So Vertu recommends that you connect to a Wi-Fi
network before you download.
For help with Google Maps™, touch >Help.
You can use Google's navigation service from the Google Maps app. This is an internet-connected GPS
navigation system with voice guidance. Simply touch and input your location details.
Maps and navigation
© 2017 Vertu Corporation Limited. All rights reserved. 39
Personalising your phone
Widgets
To add widgets to the home screen:
1. Touch and hold an empty spot on the home screen and touch WIDGETS.
2. To select a widget, touch and hold it, and then drag it to a home screen panel.
To customise a widget, touch it to open it, and touch .
Shortcuts
To add shortcuts to the home screen, touch App, touch and hold an app, and then drag it to a spot on
the home screen panels.
To create a shortcut folder, drag one shortcut on top of another. To add more shortcuts to the folder, drag
them onto the folder icon. If you wish to name the folder, touch it and enter a name at the bottom.
lTo move shortcuts or shortcut folders, touch and hold them, and then drag to a new location.
lTo remove shortcuts or shortcut folders from the home screen, touch and hold them, and then drag
to Remove at the top of the screen.
You can also drag shortcuts or shortcut folders in or out of the favourites tray for instant access from the
home screen.
Ringtones
You can adjust your ringtone for incoming calls or for notifications, such as a text message or email:
Touch Apps>Settings>Sound & Notification.
To activate the ring and vibrate option, touch Apps> Settings>Sound & Notification>Also
vibrate for calls.
Wallpapers
To set a new wallpaper for the home screen, touch and hold an empty spot on the home screen, and then
touch WALLPAPERS.
Personalising your phone
© 2017 Vertu Corporation Limited. All rights reserved. 40
Assign sounds to actions
lTo set sounds for touches on the dial pad, touch Apps> Settings>Sound &
Notification>Other sounds>Dial pad tones.
lTo set screen locking sounds when you lock or unlock the screen, touch Apps>
Settings>Sound & Notification>Other sounds>Screen locking sounds.
Display settings
Option Setting
Set the brightness of the screen From the home screen, touch Apps>
Settings>Display>Brightness level.
Set the font size for menus and settings From the home screen, touch Apps>
Settings>Display>Font size.
Pulse notification light
The pulse notification light constantly updates you on the status of the phone.
Colour of the light Phone status
Steady green Battery full.
Flashing green Battery charging.
Steady red Battery low but charging.
Flashing red Battery low and not charging. For example, if the phone is plugged into a PC,
but there is not enough current to charge the phone.
Flashing blue Call, text message or email received.
Personalising your phone
© 2017 Vertu Corporation Limited. All rights reserved. 41
Auto-rotate
To set whether the screen rotates automatically in certain apps, touch Apps> Settings>
Display>When device is rotated.
Tip: You can access the auto-rotate feature quickly by dragging down from the top of the display
with two fingers.
Screen lock
You can make the touchscreen lock when it goes to sleep.
There are several different lock options. Touch Apps> Settings>Security>Screen lock, and
then select the lock type:
lSwipe: drag upwards to unlock.
lPattern: draw a pattern to unlock.
lPIN: enter a PIN code to unlock.
lPassword: enter a password to unlock.
Note: Certain corporate email accounts make use of a specific lock that may disable the lock options
listedabove.
Protect your phone with a fingerprint
Your Constellation has a fingerprint sensor. You can use your fingerprint to protect your phone, authorise
payments and sign into supported apps.
To set up fingerprint recognition, touch Apps> Settings>Security>Fingerprint.
Date and time settings
To set date, time, time zone, and time formats, touch Apps> Settings>Date & time.
To automatically use the network date and time, touch Auto date & time or Auto-time zone.
Language and input options
To set your menu language and region, touch Apps> Settings>Language &
input>Language.
Personalising your phone
© 2017 Vertu Corporation Limited. All rights reserved. 42
Social networks
Add an account
With the Browser you can keep up to date with your social networking accounts on sites like Facebook™,
Twitter and Google+. If you don’t have accounts, go to their websites to set them up. Most social
networking accounts offer dedicated apps that can be installed on your Constellation from Google Play™.
To download a social networking app, from the home screen touch Apps> Play Store.
To sign in to your social networking account, enter your username or email address and password.
The social networking accounts are third-party services and not provided by Vertu. Check the privacy
settings of the social networking accounts to control what information you are sharing. Familiarise yourself
with the terms of use and the privacy practices of any social networking accounts you use.
Delete an account
To delete a social networking account from the phone, touch Apps>touch and hold a social
networking app and drag it to Uninstall.
Synchronise contacts
When you sign in to a social networking account on your phone, you may be prompted to sync account
contacts, pictures and status with your Contacts app. You can accept or decline this request. To change
your sync settings at any time, touch Apps> Settings>Accounts>account name.
Social networks
© 2017 Vertu Corporation Limited. All rights reserved. 43
Managing accounts
Configure sync options
Automatic synchronisation of the accounts is set by default. To disable it, touch Apps>
Settings>Accounts> >Auto-sync data.
Disabling auto-sync data will conserve data and battery usage, but you will need to sync each account
manually to update latest information. To perform a manual sync, just flick downwards from within the
email inbox of the account.
Delete accounts
To delete an account, touch Apps> Settings>Accounts, select the account and then touch
the account name, touch >Remove account.
Backup and restore accounts
To backup and restore your accounts, from the home screen touch Apps> Settings>Backup&
reset>Auto-restore. Check that the Auto-restore box is ticked to ensure that backed up settings and
data are restored when you reinstall an app.
Note: To backup application data, Wi-Fi passwords and other settings to Google servers make sure that
the Back up my data box is ticked.
Managing accounts
© 2017 Vertu Corporation Limited. All rights reserved. 44
Browser
About the web browser
To browse the web with your Constellation, you must have either a cellular or Wi-Fi data connection.
> >
1
Home
2
URL bar
3
Tabs
4
Browser options, such as bookmarks and browser settings
To browse to a website, touch the web address bar, enter a web address and then touch .
Connect to the internet
Your phone uses the cellular mobile phone network (over the air) or a Wi-Fi connection to access the
internet.
Note: Check your data plan with your service provider. You may be charged to access the internet and to
download data over the air.
To use a Wi-Fi network for faster internet access, drag downwards from the top of the home screen with
two fingers. Touch the Wi-Fi networks available notification to select a preferred network. See "Wi-Fi"
on page53.
Browser
© 2017 Vertu Corporation Limited. All rights reserved. 45
To close your browser, touch Home .
Note: If you cannot connect to the internet, contact your service provider.
Add a bookmark
If you visit the same websites regularly, add them to your bookmarks, so that you can easily access them.
To save a website as a bookmark, touch > .
To view your bookmarked websites, touch >Bookmarks.
Privacy and security
To make changes to your privacy and security settings, from the home screen touch Apps> >
>Settings>Privacy.
To empty the cache and other browsing data, touch >Settings>Privacy>Clear browsing data.
Downloads
To download files in your browser, touch and hold a link or picture, and then touch Save image or Save
link.
To see the files you have downloaded, from the home screen touch Apps> Downloads. Touch
an item to open it, and then select the app that you want to use.
Browser
© 2017 Vertu Corporation Limited. All rights reserved. 46
Camera
About camera
You can use your Constellation to take photos or record videos. You can then view or edit the photos and
videos, share them on the internet, or send them to compatible devices.
> >
1
Change camera settings
2
Change flash settings
3
Turn HDR mode on or off
4
Turn the timer on or off
5
Turn Night mode on or off, to take photos in dark
conditions
6
Switch between back and front cameras
7
Change camera mode, for example, choose
manual camera settings or take a panoramic
photo
8
View recent photos and videos
9
Start recording video
Capture a photo
Note: The location of the icons will vary depending on the orientation of your phone. The appearance will
vary depending on your current choice of photo type and camera settings.
Camera
© 2017 Vertu Corporation Limited. All rights reserved. 47
Take and share photos
To take a photo:
1. From the home screen, touch Apps> Camera.
Note: Touch the screen to change the focus location.
2. Touch to take your photo.
You can use Manual mode to choose advanced settings for the camera, such as the shutter speed and
white balance. To use Manual mode, flick the camera mode to MANUAL. To hide options when the
camera is in Manual mode, touch .
To take a wide panoramic photo:
1. From the home screen, touch Apps> Camera.
2. Flick the camera mode to PANO, then touch .
3. Move your phone slowly across the scene you want to capture.
As you move your phone, the camera automatically captures multiple shots.
4. To stop capturing shots, touch . Your phone joins the shots together to make one large photo.
To share a photo:
1. From the home screen, touch Apps> Gallery.
2. Touch the photo, touch and then choose how you want to share, for example by email, SMS
or social media.
Tip: To share a photo immediately after capture, touch the small image of the previous photo.
Thescreen shows a "film strip" of your recent photos and videos. Flick right or left to move between
photos. Touch to see the sharing options. To return to the live camera view, select the Back option.
Record and share a video
Besides taking photos with your phone, you can also capture videos.
To take a video:
1. From the home screen, touch Apps> Camera.
2. To start recording, touch . To stop recording, touch . Your phone then stores the video.
Note: When recording a video, you do not have to touch the screen to set a focus location. The phone will
auto-focus to the centre of the frame while you capture the video.
Camera
© 2017 Vertu Corporation Limited. All rights reserved. 48
To take a slow motion video:
1. From the home screen, touch Apps> Camera.
2. Flick the camera mode to SLO-MO.
3. To start recording, touch . To stop recording, touch .
To share a video:
1. From the home screen, touch Apps> Gallery.
2. Touch the video, touch and then choose how you want to share, for example by email, SMS
or social media.
Tip: To share a video immediately after capture, touch the small image of the previous video.
Thescreen shows a "film strip" of your recent photos and videos. Flick right or left to move between
videos. Touch to see the sharing options. To return to the live camera view, select the Back option.
Camera
© 2017 Vertu Corporation Limited. All rights reserved. 49
Gallery
About Gallery
> >
With Gallery you can watch the videos you have recorded or browse through the photos you have taken.
View and edit photos and videos
> > >photo or video
Just touch a photo or video to view it.
Tip: To zoom in and out, quickly touch the screen twice.
To edit a photo, touch .
To trim a video, touch . To edit a video, touch .
Share photos and videos
Share a photo or video:
1. From the home screen, touch Apps> Gallery.
2. Touch the photo or video, touch and then choose how you want to share, for example by email,
SMS or social media.
You can copy photos and videos between your phone and PC. See "Copy between the phone and a PC"
on page55 for details.
Assign contact images and wallpaper
Add a photo for a specific contact, or set your favourite photo as your background image.
> > >photo
Touch a photo, and then touch >Set as...>Contact photo or Wallpaper.
Take a screenshot
To take a screenshot, press and hold the power key and volume down key at the same time.
To see the screenshot, touch Apps> Gallery>Screenshot.
Gallery
© 2017 Vertu Corporation Limited. All rights reserved. 50
Office tools
Clock
> >
You can use Clock as an alarm clock, a timer, or a stop watch.
To view a list of your current alarms, touch . To activate an alarm, drag the toggle to the right.
To add an alarm touch and then enter alarm details.
Touch to change the sound or other settings for an alarm. To change settings that affect all your
alarms, touch >Settings.
When an alarm sounds, drag to the right to turn the alarm off or to the left to delay the alarm for ten
minutes.
Calculator
> >
Your calculator has two views: basic and advanced. To change your views, swipe the green bar to the left.
Calendar
> >
With the Calendar app you can automatically see calendar events from your Google™ account.
You can view your calendar in different ways: touch the date, and then touch Day,Week,Month, or
Agenda to change the view. Touch an event to see more details.
Tip: To add a calendar widget to the home screen, touch WIDGETS, touch and hold Calendar,
and drag it to the home screen.
To add an event, touch >New event. Enter the event details and touch DONE.
To delete an event, touch it to open it, and then touch the trash can .
To see multiple calendars, touch >Calendars to display. Select the check boxes next to the calendars
you want to see.
To sync your calendar, touch >Calendars to display. Select the check box next to your calendar and
touch Calendars to sync>OK.
Office tools
© 2017 Vertu Corporation Limited. All rights reserved. 51
To change your calendar reminder tone, touch >Settings>General settings>NOTIFICATIONS &
REMINDERS.
Note: You will need to have added an account for each calendar that is shown.
Office tools
© 2017 Vertu Corporation Limited. All rights reserved. 52
Connectivity
Restrictions
!
Important: There may be restrictions on the use of Wi-Fi and Bluetooth technology in some
countries. For more information, contact your local authorities.
Wi-Fi
> > >Wi-Fi
With Wi-Fi connectivity, you can connect to a Wi-Fi network for a faster internet connection to browse the
web or to stream music and videos.
Connect to a Wi-Fi network
To connect to a new Wi-Fi network:
1. Touch Apps> Settings>Wi-Fi.
2. Drag the toggle to the right to turn on.
If Wi-Fi is already on and if Wi-Fi networks are available, the Wi-Fi indicator is shown in the
status bar. Drag down the status bar and touch the Wi-Fi to select and connect to a network.
3. Touch a network in the list, and then touch CONNECT. You may need to enter Network SSID,
Security, and Password details. For these details, contact the network administrator.
When your phone has connected, the Wi-Fi indicator is shown in the status bar.
Tip: If you are using a domestic Wi-Fi connection, the security information can often be found on
your Wi-Fi router.
Bluetooth
> > >Bluetooth
With Bluetooth connectivity, you can make a wireless connection to other compatible devices, such as
phones, computers, headsets, and car kits. You can use the connection to send items from your phone,
transfer files from your compatible PC, and print files with a compatible printer.
Connect a Bluetooth device
To connect with a new Bluetooth device, you need to pair your phone with it.
1. Make sure that the Bluetooth device you are going to pair with is in discoverable mode. Fordetails,
see the user guide of the device.
Connectivity
© 2017 Vertu Corporation Limited. All rights reserved. 53
2. Touch Apps> Settings>Bluetooth.
3. Drag the toggle to the right to turn on and scan.
4. Touch a device to connect. You may need to touch OK or to enter the device passkey to connect.
Fordetails, see the user guide of the device.
When your phone has connected, the Bluetooth indicator is shown in the status bar.
The Constellationhas been equipped to support accessories with Qualcomm®aptX™ audio capabilities.
Tip: Switch Bluetooth off when not in use to conserve battery power.
Warning: Obey all local laws. Always keep your hands free to operate the vehicle while driving.
Your first consideration while driving should be road safety.
Change your device name
You can change the name of your device.
1. Touch Apps> Settings>Bluetooth.
2. Touch >Rename this device.
3. Enter new name and touch RENAME.
Location services
> > >Location
Certain apps use location information from sources such as GPS, Wi-Fi and mobile networks to determine
your approximate location.
Set your phone to sync with your computer
Note: When you connect your phone for first time, your computer may prompt you that drivers are being
installed. Complete the driver installation.
1. Connect the USB cable from your phone's USB connector to a USB connection on your computer.
2. Drag the status bar down and touch . Make sure the Transfer files (MTP) or Transfer
photos (PTP) check box is selected.
3. Follow the prompts on your computer to sync your digital media files.
When the sync has finished, disconnect the USB cable.
Connectivity
© 2017 Vertu Corporation Limited. All rights reserved. 54
Copy between the phone and a PC
Note: When you connect your phone for first time, your computer may prompt you that drivers are being
installed. Complete the driver installation.
1. Connect the USB cable from your phone's USB connector to a USB connection on your computer.
2. Drag the status bar down and touch . Make sure the Transfer files (MTP) check box is
selected.
3. On your computer, navigate to the removable disk showing your phone and open the Internal
Storage.
4. Drag and drop files between your computer and the phone Internal Storage folders, such as
'Music', 'Pictures' or 'Movies'.
5. When you have finished, disconnect the USB cable.
Tethering and portable hotspot
You can 'tether' your phone to your computer, via a USB cable or a Wi-Fi or Bluetooth connection, so that
the computer can share the phone's internet connection.
NFC
Near Field Communication (NFC) allows you to beam information (such as contacts, photos and browser
pages) by bringing your phone close to another NFC-capable device (typically back to back).
From the home screen, touch Apps> Settings>More>NFC and make sure the toggle is to the
right. Touch Apps> Settings>More>Android Beam, drag the toggle to the right to turn on.
To beam information:
1. Go to the screen that shows the item you want to beam, such as a photo.
2. Bring your phone and the other device close together (back to back).
3. When you see Touch to Beam, touch your phone's screen.
Secure payment
The NFC feature in your Constellation is based on a Host Card Emulation (HCE) scheme. Thismeans that
you can use your phone for cashless and secure payments.
Connectivity
© 2017 Vertu Corporation Limited. All rights reserved. 55
Phone management
System update
If you receive an over-the-air notification of a system update on your phone, you can follow the instructions
to download and install the update software or you can opt to dismiss the notification.
To check for updates on your phone, touch Apps> Settings>About phone>System
Update.
Free up phone memory
Your photos, videos, and other files are automatically stored in your phones internal memory.
Note: The total available internal memory is shared between system, application and user information
files.
To see the space available in your phone’s internal memory, from the home screen touch Apps>
Settings>Storage & USB.
To free up space on your phone's internal memory, remove unwanted files. Touch a storage category such
as Pictures, videos, touch and hold a folder or file, and then touch >Delete.
Optimise data usage
You can monitor the amount of data uploaded and downloaded by your phone, and you can set a limit on
your monthly data usage.
Note: Data usage information is provided to help you manage your usage. Your service provider might not
measure data usage in the same way so check your data charges with your service provider.
> > >Data usage
To set a data usage warning level, touch the current warning on the graph and adjust accordingly.You will
receive a notification when the set level is reached.
To set a data usage limit, touch Set mobile data limit, drag the toggle to the right and then drag the right
side of the red bar up or down. You will receive a notification when the set level is reached and your mobile
data will be turned off automatically.
Phone management
© 2017 Vertu Corporation Limited. All rights reserved. 56
Data roaming settings
To change your data roaming settings, from the home screen touch Apps> Settings>
More>Mobile networks>Data roaming.
Note: You may incur significant charges if you use data roaming. Check the data roaming conditions with
your service provider.
Back up and restore your phone
To back up your application data, Wi-Fi passwords and other settings to Google servers, touch Apps>
Settings>Backup& reset.
Use Google Drive™ to back up your music, photos, videos and documents, touch Apps>Google
Drive> >My Drive.
Use your Gmail account to back up your contacts, emails and calendars. To set your Google sync
settings, touch Apps> Settings>Accounts>select your Google account.
Set your phone to lock automatically
To set your phone to lock automatically, touch Apps> Settings>Security>Screen lock>lock
type>Automatically lock. Then select how long after sleep mode you want to lock your phone.
Note: This feature does not apply to the Swipe lock option.
Change your PIN code
To set your PIN code, from the home screen touch Apps> Settings>Security>Screen
lock>PIN. Enter your numerical PIN and then confirm it.
You will be prompted to enter the PIN to unlock your phone.
Access codes
PIN code (4-8 digits)
The PIN code protects your SIM against unauthorised use oris required to access some features. You can
set your phone to ask for the PIN code when you switch it on. If you enter the code incorrectly three times in
a row, you need to unblock the code with the PUK code. To change your PIN code, see "Change your PIN
code" on page57.
PUK or PUK2 code (8 digits)
The PUK or PUK2 codes are required to unblock a PIN or PIN2 code. For PUK or PUK2 details, contact
your service provider.
Phone management
© 2017 Vertu Corporation Limited. All rights reserved. 57
IMEI number (15 digits)
The IMEI number is used to identify valid phones in the network. This number can also be used to block a
stolen phone. You may be required to give this number to Vertu Customer Service. To see your IMEI
number, from the home screen touch Apps> Settings>About phone> Status>IMEI
information.
Lock code (security code - minimum of 4 digits)
A lock code helps you protect your phone against unauthorised use. You can set your phone to ask for the
lock code that you define. Keep the code secret and in a safe place separate from your phone. If you forget
the code and your phone is locked, your phone will require service. Additional charges may apply, and all
the personal data in your phone may be deleted.
Master reset
A master reset returns your phone to the factory settings and erases all the data from the phone.
Toperform a master reset, from the home screen touch Apps> Settings>Backup&
reset>Factory data reset.
Warning: You may want to back up your data before performing a master reset.
Device protection
Your Constellation has Factory Reset Protection, which keeps your data safe when your phone is lost or
stolen. After you perform a master reset, you need to enter your Vertu account and/or Google account
details to use your phone.
Note: If you intend to give your phone to a new owner, then before you perform a master reset, touch
Apps>Settings>Accounts and remove your accounts.
Boot validation
Each time your phone is booted, the phone software is tested for authenticity. Most of the time this is
successful. However, two possible issues with authentication may occur. These are explained below.
Your device software has been unlocked for modification.
The authenticity of your device software cannot be verified.
If you receive either of these notifications and are unsure about what to do, contact Vertu Customer
Service for assistance.
Phone management
© 2017 Vertu Corporation Limited. All rights reserved. 58
FAQs
Questions
How can I extend the battery life of myphone? 60
Do I need a Google™ account to use myphone? 61
How can I reduce my data costs, especially when abroad? 61
How do I transfer music from my computer to my phone? 61
How can I listen to my iTunes music library on my phone? 62
How do I setup an email account on myphone? 62
How do I transfer contacts to my phone? 63
How do I set my music as ringtone? 63
How do I change the font size on myphone? 63
How do I check if I have the latest software updates on myphone? 63
Why have I got no connectivity? 63
Why is my internal storage less than advertised? 64
How do I protect my phone from unauthorised use? 64
How do I find the IMEI number of myphone? 64
How can I clear the log of my calls or thelist of people I have contacted frequently? 64
Why does my phone get warm? 64
How do I set a photo as my wallpaper? 64
Can Istill useGoogle Mapsif I do not have a data connection? 65
FAQs
© 2017 Vertu Corporation Limited. All rights reserved. 59
How can I extend the battery life of myphone?
The notification light constantly updates you on the status of your phone.
Colour of the light Phone status
Steady green Battery full
Flashing green Battery charging
Steady red Battery low but charging
Flashing red Battery low and not charging. For example, if the phone is plugged into a
PC, but there is not enough current to charge the phone.
Flashing blue Call, text message or email received
You can extend the life of the battery by adjusting your phone's settings to manage features that are heavy
consumers of battery charge:
lReduce the brightness of your screen or use the automatic brightness option. Touch Apps>
Settings> Display>Brightness level.
lTurn off background data transfers. Touch Apps> Settings>Data usage and then drag
the Mobile data toggle to the left to turn off.
lTurn off the connectivity options for Wi-Fi and Bluetooth™. To quickly adjust the settings, drag down
the notification bar with two fingers and then touch any active connectivity option you wish to turn off.
lReduce how often your phone checks for new emails in your mailbox. Open your email app and
touch >Settings>an account name>Sync frequency>a frequency option.
lWhenever possible, use Wi-Fi rather than cellular services for mobile data.
lLimit your use of widgets that dynamically updated theircontent. Remove widgets that you do not
need or use.
lSet the Battery Saver features to turn on automatically when the phone is at 15% battery.
Touch Apps>Settings>Battery Saver. This extends battery life by limiting your device's
power consumption. Your phone's performance is reduced when Battery Saver is switched on, and
email and other apps may not update until you open them. Battery saver automatically turns off
when you charge the phone.
FAQs
© 2017 Vertu Corporation Limited. All rights reserved. 60
Do I need a Google™ account to use myphone?
You'll still be able to perform basic functions on your phone without a Google account, like calling or text
messaging, but a Google account is highly recommended as it will give you access to Google Play™ and
other Google apps.
How can I reduce my data costs, especially when abroad?
You can disable mobile data by touching Apps> Settings>Data usage and then dragging the
toggle to the left next to Mobile data. Confirm OK when you are prompted.
You can set a limit on the amount of data you are able to use. Touch Home > > >Data usage.
To set a data usage warning level, touch the current warning on the graph and adjust accordingly. You will
receive a notification when the set level is reached.
To set a data usage limit, touch Set mobile data limit, drag the toggle to the right and then drag the right
side of the red bar up or down. You will receive a notification when the set level is reached and your mobile
data will be automatically turned off.
Note: Data usage information is provided to help you manage your usage. The way your service provider
measures data may not be the same so check your data charges with your service provider.
You can disable data roaming. Touch Home > > >More>Mobile networks>Data
roaming.
How do I transfer music from my computer to my phone?
When you connect your phone to your computer for the first time, your computer may prompt you that
drivers are being installed. It is important that you install these drivers on your computer.
1. Connect the USB cable from your phone's USB connector to a USB connection on your computer.
2. Drag the status bar down and touch . Make sure the Transfer files (MTP) check box is
selected.
3. On your computer, navigate to the removable disk showing your phone and open the Internal
Storage.
4. Drag and drop files between your computer and the 'Music' folder.
5. When you have finished, disconnect the USB cable.
Tip: If you drag and drop folders of music, such as a folder for an artist containing multiple album
folders, this organisation will be replicated on your phone.
FAQs
© 2017 Vertu Corporation Limited. All rights reserved. 61
How can I listen to my iTunes music library on my phone?
One easy way is to use Music Manager, a desktop application that puts your music collection into the cloud,
unlocking the potential of the Play Music service. The application scans your computer for music files,
including files in your iTunes® library, and makes any discovered tracks and albums available to you in Play
Music. If your collection can be matched to music in Google Play Store, the tracks do not even need to be
uploaded, saving you data transfer time. When you add new music to your computer, Music Manager can
automatically add it to your library too. Music Manager even adds your iTunes playlists and ratings so you
can start listening to your favourites right away.
Once your music is in the cloud, you can access it from any computer connected to Google.com or from any
Android phone or tablet that has the Play Music app installed.
When you first listen to a track with Play Music on your phone, the song is cached on the phone. So, over
time your favourites are automatically made available for offline listening, such as when you are travelling
on an aeroplane.
Note: The Music Manager application and music purchases from Google Play Storeare only available in
certain markets.
To add your music to the Google Play Music cloud
1. Sign up for your Google Play™ music library: To get started, sign up for Google Play™ and
download Music Manager.
2. Upload your collection: Sign in to Music Manager and choose where you keep your music.
Music Manager then starts uploading automatically.
3. Access your music on the web and your phone: After you have set up your Play Music
music library, you can access it on your Constellation, on any Android phone or tablet or on the
web. Sign in and all your music is ready to be played.
How do I setup an email account on myphone?
You can set up a number of different email accounts on your phone: corporate email, Gmail or personal
email accounts.
To set up these accounts, touch Apps> Settings>Accounts>Add account. Select
Exchange for email accounts on Microsoft™ Exchange server, Google for your Gmail accounts or
Personal for your personal email accounts.
FAQs
© 2017 Vertu Corporation Limited. All rights reserved. 62
How do I transfer contacts to my phone?
To transfer contacts to your Constellation with your Gmail account you must first export the contacts on
your old phone to a Comma Separated Values (.csv) file. Once this file is imported in to your Gmail account
it will automatically sync with your phone (provided that you have already set up a Gmail account).
1. Export the contacts on your previous phone to a .csv file. For information on how to do this, please
refer to the user documentation supplied with your previous phone.
2. Log into your Gmail account on your PC and click 'Contacts'>'Import Contacts'.
3. Click 'Browse' and select the .csv file that you created.
4. Click 'Import Contacts'.
!
Important: Syncing your contacts with your Gmail account means that your contacts will always be
backed up.
How do I set my music as ringtone?
Using your computer, you need to copy the song over to the 'Ringtones' folder on your Constellation:
1. Connect the USB cable from your phone's USB connector to a USB connection on your computer.
2. Drag the status bar down and touch . Make sure the Transfer files (MTP) check box is
selected.
3. On your computer, navigate to the removable disk showing your phone and open the Internal
Storage.
4. Drag and drop the song file between your computer and the 'Ringtones' folder.
5. When you have finished, disconnect the USB cable.
6. Touch Apps> Settings>Sound & Notification>Phone ringtone>song>OK.
How do I change the font size on myphone?
To change the font size, touch Apps> Settings>Display>Font size.
How do I check if I have the latest software updates on myphone?
To check if your Constellation phone has the latest software, touch Apps> Settings>About
phone> System Update.
Why have I got no connectivity?
If you lose network connection, check your network signal strength in the top right corner of your screen. Itis
possible that you are in an area with poor network coverage. If this problem persists contact your service
provider.
When your phone has a strong network connection, the network (full signal) indicator is shown in the
status bar.
FAQs
© 2017 Vertu Corporation Limited. All rights reserved. 63
If you lose your Wi-Fi connection, check the Wi-Fi status indicator at the top of your screen for the
connection strength. You may be out of range. To scan for Wi-Fi networks, touch Apps>
Settings>Wi-Fi. Drag the toggle to the right to turn on. Touch a network in the list, and then touch
CONNECT. You may need to enter Network SSID,Security, and Password details. For these details,
contact the network administrator.
When your phone has connected, the Wi-Fi indicator is shown in the status bar.
Tip: If you are using a domestic Wi-Fi connection, the security information can often be found on
your Wi-Fi router.
Why is my internal storage less than advertised?
This may be due to the size of the system files on your phone, or the number of apps you have
downloaded. For a graphical representation of the storage details, touch Apps> Settings>
Storage & USB.
How do I protect my phone from unauthorised use?
You can choose from a number of different lock options to protect your Constellation. To select a lock type,
touch Apps> Settings>Security>Screen lock and select from Swipe,Pattern,PIN or
Password.
If you're using a corporate email account it may make use of a specific lock.
How do I find the IMEI number of myphone?
The IMEI number is used to identify valid phones in the network. This number can also be used to block a
stolen phone. You may be required to give this number to Vertu Customer Service. To see your IMEI
number, from the home screen touch Apps> Settings>About phone>Status>IMEI
information.
How can I clear the log of my calls or thelist of people I have contacted frequently?
To clear the call log, from the home screen, touch Apps> Phone> > >Call history>
>Clear call log.
Why does my phone get warm?
Your Constellation may occasionally get warm when it is used for an extended period, being charged, or
has been exposed to extreme heat. In these instances you should power off your phone (press and hold
the Power key, and then touch Power off) for a few minutes.
How do I set a photo as my wallpaper?
To set a new wallpaper for the home screen, touch and hold an empty spot on the home screen, and then
touch WALLPAPERS.
FAQs
© 2017 Vertu Corporation Limited. All rights reserved. 64
Can Istill useGoogle Mapsif I do not have a data connection?
You can save data from Google Maps to your phone so that a map is available for use offline. This feature
is useful when you do not have a data connection, and it can also reduce your data transmission costs.
To save a map to your phone, view an area in Google Maps and touch >Your places, scroll to the
bottom and touch SAVE A NEW OFFLINE MAP. If you wish to adjust the selected area, you can pinch
the map to zoom in or zoom out. Touch SAVE to download the map data.
Tip: Blocks of map data can be up to 100MB. So Vertu recommends that you connect to a Wi-Fi
network before you download.
FAQs
© 2017 Vertu Corporation Limited. All rights reserved. 65
Accessories
Battery charger
The wall charger supplied with your phone should be suitable for your region. However, you should always
check that the electrical rating of the AC outlet is appropriate for the charger before you attempt to plug it in.
The battery for your Constellation requires charging at regular intervals. The battery does not have to be
completely discharged before you can charge it.
Other charging options
You can also charge the battery by using:
lA compatible PC (this method also provides data connectivity)
lThe VERTU Wireless Charging Pad or a wireless charger that conforms to the Qi standard.
Accessories
© 2017 Vertu Corporation Limited. All rights reserved. 66
Data cable
The USB data cable enables you to transfer data between your Constellation phone and a compatible
computer.
Note: A USB cable, 1200mm (VC-02), is supplied.
1. Connect the USB data cable to the USB connector of your Constellation. Make sure the cable is
inserted correctly, with the USB symbol facing up.
2. Connect the cable to a USB port of the computer. The phone starts charging, and a number of
USB connection modes are available. Drag the status and notification bar down to select from the
following options:
Transfer files (MTP) to transfer media files between your phone and a PC.
Transfer photos (PTP) to transfer photos, and any other file types not supported by Transfer
files (MTP), between your phone and a PC.
Wired stereo headset
Your Constellation phone is supplied with a wired stereo headset, which includes a microphone and
integrated volume controls. Connect this to the headset connector on the phone.
Accessories
© 2017 Vertu Corporation Limited. All rights reserved. 67
Specifications
Specifications
Dimensions
lLength: 161.5mm
lWidth: 77mm
lDepth: 10mm
lWeight: 241g
Services
lVertu Concierge, Vertu Life, Vertu Setup and Vertu Support
In-box
lCONSTELLATION X phone
lWall charger (AC-32V) with regional plug heads
lUSB data cable 1200mm (VC-02)
lV wired headset
lPolishing cloth
lCollateral pack, including Quick Start Guide, Warranty and Authenticity Card
Operating system
lAndroid™6.0, Marshmallow
Hardware characteristics
lQualcomm® Snapdragon™ with Multi-core 64-bit processor
l5.5inch, WQHD, high-contrast, bright and vibrant display
l12MP main camera with PDAF and twin LED flash
l4MP front camera
l128GB of internal memory
lExternal memory available
lHigh-fidelity stereo17mmx 11mm loudspeakers with Dolby®Digital Plus support
lA-GPS and compass
lGyro and accelerometer for orientation and game play
Specifications
© 2017 Vertu Corporation Limited. All rights reserved. 68
Battery
lInternal 3220mAh Li-ion (minimum 3200mAh)
lTalk time: Up to 19 hours (WCDMA)
lStand-by: Up to 450 hours
Connectivity
lDual nanoSIM card support
lQuadband GSM 850/900/1800/1900 MHz
lCDMA Bands BC0, BC1 (CDMA 1xEvDo)
lLTE TDD Bands 38, 39, 40, 41
lLTE FDD Bands 1, 2, 3, 4, 5, 7, 8, 12, 13, 17, 19, 20, 25, 26, 28, 29 and 30
lPentaband WCDMA I, II, IV, V, VIII
lTD-SCDMA Bands 34, 39
lDC-HSPA+ Release 8, Cat24, 42Mb/s Downlink, Cat6 5.76Mb/s Uplink
lLTE-A FDD/TDD Release 11 Cat6,300Mb/s Downlink, 50Mb/s Uplink
l2x2 MIMO Dual-band WLAN 802.11 a, b, g, n, ac
lWi-Fi hotspot (tethering & portable hotspot)
lQualcomm®aptX™ audio
lUSB3.1, Bluetooth, NFC & 3.5mm AV
lQi and PMA compatible wireless charging
Operating temperature
lMaximum operating temperature: 45°C
lMaximum charging temperature: 40°C
Applications
lGoogle Mobile services, including Google Play™, Gmail, Google Chrome, Google+, Google Maps,
Google Drive cloud storage, YouTube™ and other services.
lBrowser, Calculator, Calendar, Camera, Clock, Downloads, Email, Gallery, Messaging, Movie
Studio, Contacts, Phone and Settings.
Specifications
© 2017 Vertu Corporation Limited. All rights reserved. 69
Care of your phone
General care
If your Constellation phone or any of the accessories are not working as they should, contact your Vertu
dealer.
lAlways use your Constellation in the documented manner. Incorrect usage may affect performance.
lDo not attempt to open or disassemble your Constellation phone. The only part you ever need to
open is the SIM door. Your Constellation phone should only be serviced by Vertu-authorised
personnel.
lDo not mishandle or abuse your Constellation phone.
lUse only Vertu-approved accessories.
lThe supplied charger is only intended for use with your Constellation phone. Do not use them with
any other device, as this could result in permanent damage to the phone, battery, or charger.
lKeep your Constellation phone and all parts and accessories out of the reach of small children and
pets.
lDo not allow your Constellation phone or accessories to come into contact with liquids or moisture, or
dust and dirt.
lDo not expose your Constellation phone to extreme temperatures as these may cause the battery to
stop working temporarily. Performance is particularly limited in temperatures well below freezing.
lDo not apply paint or other similar substances to your Constellation phone.
lOnly use a soft, clean cloth to clean your Constellation phone. Do not use chemicals, detergents,
abrasive substances, or any liquids. Use a cotton swab to clean the camera lens.
lDo not insert any sharp objects into any of the audio ports.
Embroidery
Vertu recommends that you avoid the following:
lDirect exposure to strong light, heat and humidity
lContact with items and substances that may stain or scratch the surfaces
If your Constellation phone gets wet, it is essential that you dry it as soon as possible with a soft, absorbent
cloth.
Care of your phone
© 2017 Vertu Corporation Limited. All rights reserved. 70
Exotic leathers
Vertu recommends that you occasionally wipe the exotic leather in the direction of the scales with a slightly
damp soft cloth, avoiding excessive pressure.
lIf your phone accidentally gets wet, it is essential that you dry it as soon as possible with a soft,
absorbent cloth.
lDirect exposure to strong light, heat and humidity should be avoided, as well as contact with items
and substances that may stain orscratch the surfaces.
lVertu recommends that you store your handset in a pouch when not in use.
Leather
Each piece of leather used by Vertu's craftsmen is unique. The natural markings present in the hide should
be considered part of the individuality of fine leather. All leather can be damaged and should be treated
with care.
Avoid the following:
lExposure to water and high humidity
lDropping, rubbing or knocking on hard surfaces
lExposure to extreme temperatures
lContact with oily substances, make-up and solvents
Non-precious metals
Vertu metals are finished to a high standard and care needs to be taken to maintain theirappearance.
Avoid the following:
lContact with chemicals such as solvents, alkaline and acid solutions, cola-based drinks and
exposure to salt water. Wipe with a clean, soft cloth as soon as possible if contact occurs.
lContact with sharp objects
lDropping or knocking against hard surfaces
lMetal polishes
Precious metals
Precious metals, such as gold and platinum, have a much softer composite and extra care must be taken
when handling a Vertu product containing these materials.
Care of your phone
© 2017 Vertu Corporation Limited. All rights reserved. 71
Precious stones
Precious stones are extremely hard and durable, but can be damaged if handled inappropriately. For
example, they can be broken, or their settings could be damaged by a sharp impact on a hard surface,
causing the stone to become loose or fall out.
Care should also be taken to avoid contact with other jewellery such as diamond rings and diamond
earrings as they can cause abrasion and chipping of the stone or the setting. Reasonable care should be
taken to not catch the setting with threads that may bend the setting and loosen the stones.
We recommend that your Vertu phone is kept in a Vertu leather case when not being used, particularly
when placed in handbags and other luggage.
If the stones appear to become dull from use, the product can be lightly polished using the Vertu microfibre
polishing cloth.
Sapphire and ceramics
Sapphire and ceramics are very hard materials but are also brittle and can be scratched by harder materials
or objects. They can also be damaged if dropped.
Avoid the following:
lContact with other hard materials such as diamond jewellery, nail files, abrasives and mineral crystals
lDropping or knocking the product on hard surfaces
lRepeated rubbing against hard surfaces
Care of your phone
© 2017 Vertu Corporation Limited. All rights reserved. 72
Safety and warranty
Safety text
The sales package may contain several different products and parts (hereafter known collectively as the
Product”), for example a phone with various chargers. The following simple guidelines are intended to
cover all products and parts. Not following the guidelines may result in risks to personal safety or data,
damage to the Product, or in non-compliance with legal requirements.
Medical considerations
The operation of radio transmitting equipment, including wireless phones, may interfere with the function of
inadequately protected medical devices. Consult a physician or the manufacturers of the medical devices
to determine whether they are adequately shielded from external RF (Radio Frequency) energy.
Manufacturers of medical devices recommend a minimum separation of 15.3 centimetres (6 inches)
between a wireless device and an implanted medical device, such as a pacemaker or implanted
cardioverter defibrillator. Persons who have such devices should also:
lNot carry the phone in a breast pocket.
lHold the phone to the ear opposite the medical device.
lTurn the phone off if there is any reason to suspect interference.
lFollow the manufacturer’s instructions for the implanted medical device.
If you have any questions about using your wireless device with an implanted medical device, consult your
health care provider.
To prevent possible hearing damage, do not listen at high volume levels for
long periods. When you use the headset, your ability to hear outside sounds
may be affected. Do not use the headset where it can endanger your safety.
Listen to the headset at a moderate level, and do not hold the device near your
ear when the loudspeaker is in use.
HAC Hearing Aid Compatibility (HAC) for digital handsets
Your phone complies with FCC (Federal Communications Commission) rules governing hearing aid
compatibility. Some wireless devices may interfere with some hearing aids. For full hearing aid
compatibility, you should turn off the Bluetooth connectivity.
FCC’s wireless hearing aid compatibility rules ensure that consumers with hearing loss are able to access
wireless communications services through a wide selection of handsets without experiencing disabling
radio frequency (RF) interference or other technical obstacles.
To define and measure the hearing aid compatibility of handsets, FCC references ANSI C63.19 2007
version and 2011 version; ANSI C63.19 standard specifies testing procedures for determining the M-rating
and T-rating of the digital handsets.
Safety and warranty
© 2017 Vertu Corporation Limited. All rights reserved. 73
A handset is considered hearing aid-compatible for acoustic coupling if it meets a rating of M3 or M4, under
the ANSI C63.19. A handset is considered hearing aid-compatible for inductive coupling if it meets a rating
of T3 or T4, under ANSI C63.19. (Not all hearing-aids have telecoil inside.) This device was tested
according to ANSI C63.19 2011 version, and this meets the M4/T3 rating.
This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it
uses. However, there may be some newer wireless technologies used in this phone that have not been
tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and
in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering
noise. Consult your service provider or Vertu Customer Service for information on hearing aid compatibility.
If you have questions about return or exchange policies, consult Vertu Customer Service.
Switch off the phone in restricted or dangerous areas
Switch the phone off when mobile phone use is not allowed or when it may cause interference ordanger,
for example near medical equipment, fuel, chemicals, or blasting areas.
Aeroplane profile when travelling
Unless specifically requested to turn the phone off, you can select the Aeroplane (offline) profile, which
means that you cannot make or receive any calls, or use other features that require cellular network
coverage, Wi-Fi or Bluetooth. You can, however, still make emergency calls.
Use in vehicles
Radio signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles
such as electronic fuel injection, electronic anti-lock braking, electronic speed control, and air bag systems.
For more information, check with the manufacturer of your vehicle or its equipment.
Only qualified personnel should install the phone in a vehicle. Faulty installation or service may be
dangerous and may invalidate your warranty. Check regularly that all wireless device equipment in your
vehicle is mounted and operating properly. Do not store or carry flammable liquids, gases, orexplosive
materials, in the same compartment as the phone, its parts, or accessories. Remember that air bags inflate
with great force, so do not place your phone or accessories in the air bag deployment area.
Keep the product away from children
Keep your Product and all parts and accessories out of the reach of small children and pets. Failure to do
this may endanger them and invalidate your Warranty.
Road safety comes first
Obey all local laws. Always keep your hands free to operate your vehicle while driving. Your first
consideration should be road safety.
Qualified service
Only qualified personnel may install or repair the Product.
Safety and warranty
© 2017 Vertu Corporation Limited. All rights reserved. 74
Batteries, chargers and other accessories
If the Product has an internal battery, this is intended to be rechargeable and non removable, being
intended for use when supplied with power from the Vertu Mains charger (AC-32V), or from a suitable
computer. Do not attempt to remove the battery, as you may damage it.
The full performance of a new battery is achieved only after two or three complete charge and discharge
cycles. The battery in a device can be charged and discharged hundreds of times, but it will eventually wear
out. When you believe that the performance of the device has deteriorated (for example, when the talk and
standby times on the phone are noticeably shorter than normal), replace the battery if it is removable, or, if it
is non-removable, take the associated device to the nearest authorised service facility.
Use the battery only for its intended purpose.
Never use any charger or battery that is damaged.
Use only Vertu-approved batteries, and recharge your battery only with Vertu approved
chargers designated for the device.
Use of an unapproved battery or charger may result in a risk of fire, explosion, leakage, or
other hazard. Do not connect other, incompatible devices to the chargers.
When your charger is not in use, unplug it from the electrical plug and the device. Do not
leave a fully charged battery connected to a charger, as overcharging may shorten the
battery’s lifetime.
Do not dismantle, cut, open, crush, bend, deform, puncture, or shred cells or batteries. In the event of a
battery leak, do not allow the liquid to come in contact with the skin or eyes. In the event of such a leak,
flush your skin or eyes immediately with water, or seek medical help.
Do not modify, remanufacture, attempt to insert foreign objects into the battery, or immerse or expose it to
water or other liquids. Improper battery use may result in a fire, explosion, or other hazard. If the device or
battery is dropped, especially on a hard surface, and you believe that the battery has been damaged, take
it to the nearest service facility for inspection before continuing to use it. If the phone battery has not been
used for a long time, then, in order to begin charging it again, you may need to connect the charger, and
then disconnect and reconnect it. If the battery is completely discharged, it may take several minutes
before the charging indicator appears on the display or before any calls can be made.
Keep your device dry
Your Product is not fully water-resistant, so keep it dry.
SIM card
The Constellation has been designed for use with a nanoSIM card. All other SIM cards are not supported.
The use of an incompatible SIM card may damage the card or the phone, and may corrupt
data stored on the card.
Safety and warranty
© 2017 Vertu Corporation Limited. All rights reserved. 75
IMEI number and compliance number
To find the IMEI number, dial the sequence *#06# into the phone. The unique 15-digit IMEI code of your
phone is instantly displayed. Write it down and keep it in a safe place so that you can find it if your phone is
misplaced or stolen. You can also find the IMEI number by checking the compliance label (refer to the
phones reference manual to locate this label).
WLAN
Use encryption to increase the security of your WLAN connection.
Headset connector
Do not connect products that create an output signal as this may cause damage to the phone. Do not
connect any voltage source to the headset connector. If you connect an external device or headset, other
than those approved by Vertu, pay special attention to volume levels.
Camera flash
Keep a safe distance when using the flash in the camera. Do not use the flash on people or animals when
they are at close range. Do not cover the flash while taking a picture.
Protect your phone from harmful content
Your phone may be exposed to viruses and other harmful content. Take the following precautions:
lBe cautious when opening messages. They may contain malicious software or otherwise be harmful
to your phone or computer.
lBe cautious when accepting connectivity requests, browsing the internet, or downloading content.
lDo not accept Bluetooth connections from sources that you do not trust.
lOnly install and use services and software from sources that you trust and that offer adequate
security and protection.
lInstall anti-virus and other security software on your phone and any connected computer. Only use
one anti-virus application at a time (using more may affect the performance and operation of the
phone and/or computer).
lIf you access pre-installed bookmarks and links to third party internet sites, take the appropriate
precautions. Vertu does not endorse or assume liability for such sites.
Bluetooth hidden mode
Operating the phone when Bluetooth Visibility is set to Hidden is a safer way to avoid malicious software.
Alternatively, switch off the Bluetooth function completely (this does not affect other functions on the
phone).
Magnetic fields
Keep your phone away from magnets or magnetic fields.
Safety and warranty
© 2017 Vertu Corporation Limited. All rights reserved. 76
Antennae
Avoid touching the antennae unnecessarily while they are transmitting or receiving. Contact with the
antennae affects the communication quality and may cause a higher power level during operation and
reduce battery life.
Backups
To keep your important data safe, store it in at least two separate places, such as on your phone and on
your PC.
It is particularly important to carry out a backup prior to repair or replacement of the
Product because content and data may be lost during these operations.
Digital rights management (DRM)
When using the phone, you are required to obey all laws and respect local customs, privacy and the
legitimate rights of others, including copyrights. Copyright protection may prevent you from copying,
modifying, or transferring images, music, and other content.
Additional care and maintenance
The Product in the sales package contains one or more sophisticated electronic devices. Vertu therefore
strongly encourages you to familiarise yourself with the instructions provided with and for these devices.
To help protect your Warranty coverage, you should observe both the preceding “SAFETY TEXT and the
following:
lAlways use your Product in the documented manner.
lYour Product contains high precision displays, camera lenses and other such parts, so handle them
with great care to avoid scratching or otherwise damaging them.
lDo not attempt to remove any fixed internal battery or memory card.
lKeep the Product free of dust and dirt.
lDo not expose the Product to extreme temperatures, as these may cause the battery to stop working
temporarily. Performance is particularly limited in temperatures well below freezing.
lDo not mishandle or abuse the Product.
lDo not paint the Product.
lOnly use a soft, clean cloth to clean your Product. Do not use chemicals, detergents, abrasive
substances, or any liquids. Use a cotton swab to clean the phones camera lens.
Specific phone care
lAvoid scratching the phone screen. Never use a pen, pencil, or other sharp object, on it.
lIn order to protect the ceramics and sapphire, do not drop, knock, or rub your phone on or against
hard surfaces. In particular, avoid contact with hard materials such as diamond jewellery, nail files,
abrasives, and mineral crystals.
Safety and warranty
© 2017 Vertu Corporation Limited. All rights reserved. 77
lAll leather can be damaged and should be treated with care. Therefore, in addition to the avoidance
of extreme temperatures or water and high humidity, avoid contact with oily substances, make-up,
and solvents.
lDo not allow the metals on the phone to come into contact with sharp objects, metal polishes, and
chemicals such as solvents, alkaline and acid solutions, cola-based drinks, and salt water. If contact
occurs, wipe the surface with a clean, soft cloth as soon as possible.
Manufacturer's Limited Warranty
This Limited Warranty replaces all other Vertu warranties and liabilities, whether oral,
written, (non-mandatory) statutory, contractual, in tort or otherwise, including, without
limitation, and where permitted by applicable law, any implied conditions, warranties or
other terms as to satisfactory quality or fitness for purpose. However, this Limited Warranty
shall neither exclude nor limit: i) any of your legal (statutory) rights under the applicable
national laws; or ii) any of your rights against the seller of the Product.
Vertu warrants to you, the Purchaser of the Product, that, during the warranty period, Vertu, or a Vertu-
authorised service company, will, in a commercially reasonable time, remedy defects in materials, design
and workmanship free of charge, by repairing or, should Vertu in its discretion deem it necessary, replacing
the Product in accordance with this Limited Warranty (unless otherwise required by law).
Warranty periods
The Warranty starts at the time of the original purchase of the Product by the first end user. Different
individual products and parts within the overall Product may be covered by different Warranty periods. The
different possible Warranty periods are:
a. Twenty-four (24) months for the mobile phone and all technical accessories limited to: batteries,
headsets, speakers, chargers, charger cables and data cables
b. Twelve (12) months for all leather cases
c. Twelve (12) months for all other products not listed above
As far as your national laws permit, the particular Warranty period will not be extended or renewed, or
otherwise affected due to subsequent resale, Vertu-authorised repair, or replacement of the Product.
However, any part repaired or product replaced during the Warranty period will be warranted from any
defect for 12 months from the date of repair, or for the remainder of the original Warranty period, whichever
is the longer.
How to get warranty service
If you wish to make a claim under this Limited Warranty, please return your Product, or the affected part (if it
is not the entire Product), to a Vertu-authorised service company. For further details on how to make a
claim, you can contact a Vertu call centre (national or premium rates may apply). (Information about Vertu-
authorised service companies and call centres can be found in the sales package, or on local Vertu web
pages, where available.)
Safety and warranty
© 2017 Vertu Corporation Limited. All rights reserved. 78
Any claim under this Limited Warranty is subject to you notifying Vertu, or a Vertu authorised service
company, of the alleged defect within a reasonable time of it having come to your attention, and in any
event no later than the expiry date of the Warranty period.
When making a claim under this Limited Warranty, you will be required to provide: a) the affected Product
(or the affected part); and b) the original proof of purchase, clearly indicating the name and address of the
seller, the date and place of purchase, the Product type, and the IMEI or other serial number.
What is not covered?
1. This Limited Warranty does not cover user manuals or any third party software, settings, content,
data or links, whether included or downloaded in the Product, whether included during installation,
assembly, shipping or at any other time in the delivery chain or otherwise and in any way acquired
by you. By using such a third party application, you acknowledge that the application is provided as
is. Vertu does not warrant that any Vertu software will work in combination with any hardware or
software provided by a third party, that the operation of any software will be uninterrupted or error-
free, or that any defects in the software are correctable or will be corrected.
2. A third party/independent operator provides the SIM card and cellular and/or other network or
system on which the Product operates. Therefore, Vertu will not accept responsibility under this
Limited Warranty for the operation, availability, coverage, services or range of the cellular or other
network or system. Before Vertu or a Vertu-authorised service company can repair or replace the
Product, the operator may need to unlock any SIM-lock or other lock that may have been added to
lock the Product to a specific network or operator. In such situations, please first ask the operator to
unlock your Product.
3. This Limited Warranty does not cover: a) normal wear and tear (including, without limitation, wear
and tear of camera lenses, batteries or displays); b) defects caused by rough handling (including,
without limitation, defects caused by sharp items, by bending, compressing or dropping, etc.); c)
defects or damage caused by misuse of the Product, including use that is contrary to the
instructions provided by Vertu (for example, as set out in the Product’s user guide), and/or d) other
acts beyond the reasonable control of Vertu.
4. This Limited Warranty does not cover defects or alleged defects caused by the fact that the Product
was used with, or connected to, any product, accessory, software and/or service not
manufactured, or supplied by Vertu, or was used other than for its intended purpose. Defects can
be caused by viruses from your, orfrom a third party’s, unauthorised access to services, other
accounts, computer systems or networks. Such unauthorised access can take place through
hacking, password mining or through a variety of other means.
5. This Limited Warranty does not cover defects caused by the fact that the battery has been short-
circuited, or by the fact that the seals of the battery enclosure or the cells are broken or show
evidence of tampering, or by the fact that the battery has been used in equipment other than that
for which it has been specified. This Limited Warranty is not enforceable if the Product has been
opened, modified or repaired by anyone other than an authorised service centre, if it is repaired
using unauthorised spare parts, orif the Products serial number, the mobile accessory date code,
or the IMEI number, has been removed, erased, defaced, altered or are illegible in any way. This
shall be determined by the sole discretion of Vertu.
Safety and warranty
© 2017 Vertu Corporation Limited. All rights reserved. 79
6. This Limited Warranty is not enforceable if the Product has been exposed to moisture, to extreme
thermal or environmental conditions (or to rapid changes in such conditions), to corrosion,
oxidation, spillage of food or liquid, or to influence from chemical products.
Limitations of Vertu's liability
This Limited Warranty is your sole and exclusive recourse against Vertu, and the only and exclusive liability
of Vertu in respect of defects in your Product.
To the extent permitted by applicable law(s), Vertu does not assume any liability for loss of or damage to or
corruption of data, for any loss of profit, loss of use or functionality of the Product, loss of business, loss of
contracts, loss of revenues or of anticipated savings, increased costs or expenses or for any indirect loss or
damage, consequential loss or damage, or special loss or damage. To the extent permitted by applicable
law(s), Vertu´s liability shall be limited to the purchase value of the Product. The above limitations shall not
apply in cases of gross negligence or intentional misconduct of Vertu, or in case of death or personal injury
resulting from Vertu’s proven negligence.
Other important warranty notices
The availability of products, features, applications, and services may vary by region. For more information,
contact your nearest Vertu-branded store or Vertu-authorised service company.
All wireless devices may be susceptible to interference, which could affect performance.
Vertu is not responsible for any radio or TV interference caused by unauthorised
modifications to this equipment. Such modifications could void your authority to operate
the equipment.
Reverse engineering of software in the Product is prohibited to the extent permitted by applicable law.
Insofar as this document contains any limitations on Vertu’s representations, warranties, damages and
liabilities, such limitations shall likewise limit any representations, warranties, damages and liabilities of
Vertu’s licensors.
Vertu, in a manner consistent with the provisions of section “Limitations of Vertu’s liability” above, shall not
under any circumstances be liable, either expressly or by implication, for any damages or losses of any kind
whatsoever resulting from loss of, damage to, or corruption of, content or data during repair or replacement
of the Product.
All parts of the Product or other equipment that Vertu has replaced shall become the property of Vertu. If
the Product is found not to be covered by the terms and conditions of this Limited Warranty, Vertu and its
authorised service companies reserve the right to charge a handling fee.
When repairing or replacing the Product, Vertu may use products or parts that are new, equivalent to new,
or reconditioned.The Product may contain country-specific elements, including software. If the Product has
been re-exported from its original destination country to another country, the Product may contain some
country-specific elements that are not considered to be a defect under this Limited Warranty.
Safety and warranty
© 2017 Vertu Corporation Limited. All rights reserved. 80
Software application notices for thephone
The Vertu services on the phone require a data connection to send up-to-date information to your Vertu
phone. If the connection cannot be made, these features will be unavailable or will have reduced
functionality. You will need to contact your network service provider for information on the availability of
data connectivity when in your home network and when roaming onto other networks.
Some applications on the phone, including those listed above, may connect to the internet automatically.
To prevent this, select the appropriate Connectivity settings on the phone and/or disable the services when
roaming.
Before installing updates on the phone, ensure that the phone can connect to the internet, and that the
phone battery has enough power (or connect the charger before starting the update).
If you install a software update, you cannot use the phone, even to make emergency calls, until the
installation has been completed and the device restarted.
Service or software upgrades may reset timers on the phone.
The existence of a certificate considerably reduces the risks involved in remote connections and software
installation. To benefit from increased security, certificates must be used correctly, and they must be
authentic or trusted. Certificates have a restricted lifetime. If they are expired or invalid, check that the
current date and time in your device are correct. Before changing any certificate settings, you must trust the
owner of the certificate and be sure that the certificate belongs to the listed owner.
Network support is required to indicate that a sent message has been received or read. However, this
information may not always be reliable.
Only compatible devices can receive and display multimedia messages.
If the item you inserted in a multimedia message is too large for the network, the phone may automatically
reduce the size.
Messages may look different on different devices.
If your phone is able to provide over-the-air synchronisation with Microsoft Exchange ActiveSync-enabled
servers, the provision of this service does not grant you, and nor do you receive, any rights under any
Microsoft intellectual property with respect to any server software, or server device, that is accessed using
the phone, or with respect to the use of Microsoft Exchange ActiveSync outside of the phone.
Using voice tags may be difficult in a noisy environment or during an emergency, so you
should not rely solely upon voice dialling in every circumstance.
A cache is a memory location that is used to store data temporarily on the phone. If you have accessed, or
have tried to access, confidential information or a secure service requiring passwords, clear the cache after
each use.
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© 2017 Vertu Corporation Limited. All rights reserved. 81
The input methods and languages supported by handwriting recognition vary by region and may not be
available for all languages.
The availability and quality of GPS signals may be affected by your location, satellite positions, buildings,
natural obstacles, weather conditions and adjustments to GPS satellites made by the United States
government. GPS signals may not be available inside buildings or underground. Do not use GPS for
precise location measurement, and never rely solely on the location information provided by GPS and
cellular networks.
Coordinate information may not be available in all regions.
Location information can be attached to an image or a video clip if location coordinates can be determined
via network and GPS.
If you share an image or a video clip which has location information attached, the location information may
be visible to others that view the image or the video clip. You can deactivate such geotagging in the camera
settings.
Some location content is generated by third parties and not by Vertu. Some of this content may be
inaccurate and subject to local availability.
Almost all digital cartography is inaccurate and incomplete to some extent. Never rely solely on the
cartography that you download for use in this device.
The social networking services are third party services and are not provided by Vertu. They may not be
available in all countries.
Check the privacy settings of the social networking service you are using as you may be sharing your
location and information with a large group of people. The terms of use apply to sharing information on that
service, and you should familiarise yourself with both the terms of use and the privacy practices of the
service.
DRM-protected content comes with an associated license that defines your rights to use the content.
Some licenses may be connected to a specific SIM card, and the protected content can be accessed only if
the SIM card is inserted in the phone.
WLAN and Bluetooth restrictions
There may be restrictions on the use of WLANs and Bluetooth technology in some countries. For more
information, contact your local authorities.
Safety and warranty
© 2017 Vertu Corporation Limited. All rights reserved. 82
Environmental
ROHS Statement
This Product does not contain any of the following substances, in accordance with EU RoHS (Reduction of
Hazardous Substances) Directive 2011/65/EU:
lLead
lHexavalent Chromium
lMercury
lPolybrominated Biphenyls (PBB)
lCadmium
lPolybrominated Diphenyl Ethers (PBDE)
Nickel
The surfaces of Vertu devices do not contain nickel in the platings. Depending on the model and variant of
the device, surfaces may contain stainless steel or other alloys.
EU recycling notice
Vertu complies with European Community requirements for the recycling of Waste Electrical
& ElectronicEquipment (WEEE). Such compliance is indicated by the addition of the
crossed-out wheeled-bin symbol to the Product where appropriate. This symbol indicates
that the Product was put onto the market after the WEEE legislation was implemented, and
that the consumer should not dispose of the Product as normal household waste or unsorted
municipal waste, but that it should be appropriately recycled. Background information on the
European WEEE directive is available from
http://ec.europa.eu/environment/waste/weee/index_en.htm.
If you want Vertu to recycle your Product at the end of its life, please either return it to the point from which
you purchased it (if known), or return it to Vertu’s headquarters. Alternatively, should you purchase a
replacement Product from another supplier, the new supplier is obliged to take back the original Product
and recycle it appropriately.
Never dispose of your phone's battery in a fire, because it may explode.
Export and controls
The Product may contain commodities, technology or software subject to export laws and regulations from
the US and other countries. Diversion contrary to law is prohibited.
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© 2017 Vertu Corporation Limited. All rights reserved. 83
Copyright and trademark notices
Copyright © Vertu 2011-2017. All rights reserved.
Vertu and the V logo are registered trademarks. Other product and company names mentioned herein
may be trademarks or registered trademarks of their respective owners.
Vertu operates a policy of continuous development. Therefore, Vertu reserves the right to make changes
and improvements to any of the products described in this document without prior notice.
Google, Google Play™, Android and other marks are trademarks of Google Inc.
The Android robot is reproduced or modified from work created and shared by Google and used according
to terms described in the Creative Commons 3.0 Attribution License.
This Product is licensed under the MPEG-4 Visual Patent Portfolio License (i) for personal and non-
commercial use in connection with information that has been encoded in compliance with the MPEG-4
Visual Standard by a consumer engaged in a personal and non-commercial activity; and (ii) for use in
connection with MPEG-4 video provided by a licensed video provider. No license is granted or shall be
implied for any other use.
Additional information, including that related to promotional, internal, and commercial uses, may be
obtained from MPEG LA, LLC. See http://www.mpegla.com.
Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are
trademarks of Dolby Laboratories.
Qualcomm aptX is a product of Qualcomm Technologies International, Ltd.
Qualcomm is a trademark of Qualcomm Incorporated, registered in the United
States and other countries, used with permission. aptX is a trademark of Qualcomm
Technologies International, Ltd., registered in the United States and other
countries, used with permission.
This product uses Assertive Display technology by Apical Limited
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by
Vertu is under license.
The availability of particular products, features, applications, and services may vary by region. For more
information, contact your nearest Vertu retail store.
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© 2017 Vertu Corporation Limited. All rights reserved. 84
SAR (Specific Absorption Rate) notice - VM-08
YOUR VERTU PHONE (MODEL: CONSTELLATION X, TYPE: VM-08,
FCC ID: P7QVM-08) MEETS GUIDELINES FOR EXPOSURE TO RADIO WAVES
Your phone is a radio transmitter and receiver. It is designed to not exceed the limits for exposure to radio
waves recommended by international guidelines. These guidelines were developed by the independent
scientific organization ICNIRP, and include safety margins designed to assure the protection of all persons,
regardless of age and health.
The exposure guidelines for mobile devices employ a unit of measurement known as the Specific
Absorption Rate, or SAR. The SAR limit stated in the ICNIRP guidelines is 2.0Watts/kilogram (W/kg),
averaged over ten grams of tissue. Tests for SAR are conducted using standard operating positions, with
the device transmitting at its highest certified power level in all tested frequency bands. The actual SAR
level of an operating device can be below the maximum value because the device is designed to use only
the power required to reach the network. That amount changes depending on a number of factors, such as
how close you are to a network base station. The highest SAR value under the ICNIRP guidelines for use
of the device at the ear is 0.991W/kg. This phone meets RF exposure guidelines when used either in the
normal use position against the ear or when positioned at least 5mm (3/16 inch) away from the body.
When a carry case, belt clip or holder is used for body-worn operation, it should not contain metal, and
should position the phone at the above-stated distance away from your body.
In order to transmit data files or messages, this device requires a good quality connection to the network. In
some cases, transmission of data files or messages may be delayed until such a connection is available.
Ensure that the above separation distance instructions are followed until the transmission is completed.
Use of phone accessories and enhancements may result in different SAR values. SAR values may vary
depending on national reporting and testing requirements and the network band. Additional SAR
information may be provided under Product information at www.vertu.com.
USA and Canada
Your phone is also designed to meet the requirements for exposure to radio waves established by the
Federal Communications Commission (USA) and Innovation, Science and Economic Development
Canada. These requirements set a SAR limit of 1.6W/kg, averaged over one gram of tissue. The FCC/IC
highest SAR values reported under this standard during Product certification for use at the head is
1.13W/kg, and when properly worn on the body (10 mm, 3/8 inch gap) is 1.19W/kg.
Carry this device at least 10mm away from your body to ensure RFexposure level compliant or lower to the
reported level. To support body-worn operation, choose the belt clips orholsters, which do not contain
metallic components, to maintain a separation of 10mm between this device and your body.
Your phone may cause TV or radio interference (for example, when using the phone in close proximity to
receiving equipment). The FCC or Industry Canada can require you to stop using your phone if such
interference cannot be eliminated. If you require assistance, contact Vertu Customer Service. TheProduct,
or Products,comply with Part15 of the FCC rules.
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© 2017 Vertu Corporation Limited. All rights reserved. 85
Operation is subject to the following two conditions: (i) the Product(s) may not cause harmful interference,
and (ii) the Product(s) must accept any interference received, including interference that may cause
undesired operation. Any changes or modifications not expressly approved by Vertu could void the user’s
authority to operate this equipment.
This equipment has been tested and found to comply with the limits for a ClassB digital device, pursuant to
part15 of the FCCRules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
lReorient or relocate the receiving antenna.
lIncrease the separation between the equipment and receiver.
lConnect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
lConsult the dealer or an experienced radio/TV technician for help.
This Class B digital apparatus complies with Canada ICES-3(B)/NMB-3(B).
The device could automatically discontinue transmission in case of absence of information to transmit or of
operational failure. Note that this is not intended to prohibit the transmission of control or signalling
information or the use of repetitive codes where required by the technology.
lThe device for the band 5150-5250MHz is only for indoor usage to reduce potential for harmful
interference to co-channel mobile satellite systems.
lThe maximum antenna gain permitted (for devices in the bands 5250-5350MHz and
5470-5725MHz) to comply with the limit on equivalent isotropically radiated power (EIRP).
lThe maximum antenna gain permitted (for devices in the band 5725-5850MHz) to comply with the
EIRP limits specified for point-to-point and non point-to-point operation as appropriate.
In addition, high-power radars are allocated as primary users (meaning that they have priority) of the band
5250-5350MHz, and these radars could cause interference and/or damage to licence-exempt LAN
devices.
Safety and warranty
© 2017 Vertu Corporation Limited. All rights reserved. 86
ISED Canada Notice
RSS-Gen 8.4
This device complies with Innovation, Science and Economic Development Canada license-exempt RSS
standard(s). Operation is subject to the following two conditions:
1. This device may not cause interference, and;
2. This device must accept any interference, including interference that may cause undesired
operation of the device.
IC: 4299A-VM08
ISED Canada Radiation Exposure Statement
This EUT is compliance with SAR for general population/uncontrolled exposure limits in RSS-102 and had
been tested in accordance with the measurement methods and procedures specified in IEEE1528 and
IEC62209. This equipment should be installed and operated with minimum distance 1.0cm between the
radiator and your body. This device and its antenna(s) must not be co-located or operating in conjunction
with any other antenna or transmitter.
Declaration of Conformity
Model: CONSTELLATION X
We hereby declare the above named product is in conformity with the essential requirements of Directive
2014/53/EU. A copy of the Declaration of Conformity can be found at http://www.vertu.com.
The above named product operates in the Frequency Bands with maximum Powers as shown below:
Mode Band Uplink (MHz) Downlink (MHz) Power Class Power
GSM 850 824 - 849 869 - 894 4 (32.5dBm) 1800 mW
900 880 - 915 925 - 960 4 (32.5dBm) 1800 mW
1800 1710 - 1785 1805 - 1880 1 (29.5dBm) 900 mW
1900 1850 - 1910 1930 - 1990 1 (29.5dBm) 900 mW
WCDMA I 1920 - 1980 2110 - 2170 3 (23dBm) 200 mW
II 1850 - 1910 1930 - 1990 3 (23dBm) 200 mW
IV 1710 - 1755 2110 - 2155 3 (23dBm) 200 mW
V 824 - 849 869 - 894 3 (23dBm) 200 mW
VIII 880 - 915 925 - 960 3 (23dBm) 200 mW
TD-SCDMA 34 2010 - 2025 2010 - 2025 2 (23dBm) 200 mW
39 1880 - 1920 1880 - 1920 2 (23dBm) 200 mW
CDMA BC0 824 - 849 869 - 894 3 (24 dBm) 260 mW
BC1 1850 - 1910 1930 - 1990 2 (24 dBm) 260 mW
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© 2017 Vertu Corporation Limited. All rights reserved. 87
Mode Band Uplink (MHz) Downlink (MHz) Power Class Power
LTE-FDD 1 1920 - 1980 2110 - 2170 3 (23 dBm) 200 mW
2 1850 - 1910 1930 - 1990 3 (23 dBm) 200 mW
3 1710 - 1785 1805 - 1880 3 (23 dBm) 200 mW
4 1710 - 1755 2110 - 2155 3 (23 dBm) 200 mW
5 824 - 849 869 - 894 3 (23 dBm) 200 mW
7 2500 - 2570 2620 - 2690 3 (23 dBm) 200 mW
8 880 - 915 925 - 960 3 (23 dBm) 200 mW
12 699 - 716 729 - 746 3 (23 dBm) 200 mW
13 777 - 787 746 - 756 3 (23 dBm) 200 mW
17 704 - 716 734 - 746 3 (23 dBm) 200 mW
19 830 - 845 875 - 890 3 (23 dBm) 200 mW
20 832 - 862 791 - 821 3 (23 dBm) 200 mW
25 1850 - 1915 1930 - 1995 3 (23 dBm) 200 mW
26 814 - 849 859 - 894 3 (23 dBm) 200 mW
28 703 - 748 758 - 803 3 (23 dBm) 200 mW
29 RX Only 717 - 728 RX Only RX Only
30 2305 - 2315 2350 - 2360 3 (23 dBm) 200 mW
LTE-TDD 38 2570 - 2620 2570 - 2620 3 (23 dBm) 200 mW
39 1880 - 1920 1880 - 1920 3 (23 dBm) 200 mW
40 2300 - 2400 2300 - 2400 3 (23 dBm) 200 mW
41 2496 - 2690 2496 - 2690 3 (23 dBm) 200 mW
BT 2.4GHz 2402 - 2480 2402 - 2480 1 (8dBm) 7 mW
WLAN 2.4GHz 2412 - 2472 2412 - 2472 <21 dBm 125 mW
5GHz 5180 - 5825 5180 - 5825 <17 dBm 50 mW
GNSS GPS NA 1575.42 NA NA
GLONASS NA 1597 - 1606 NA NA
Beidou NA 1561.098 NA NA
Galileo NA 1575.42 NA NA
NFC 13.56MHz 13.56 13.56 <100 mW <100 mW
Qi 200kHz NA 110kHz - 205kHz NA <10 mW
Vertu Corporation Limited, Beacon Hill Road, Church Crookham, Hampshire GU528DY.
Safety and warranty
© 2017 Vertu Corporation Limited. All rights reserved. 88

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