ViVOtech 030XX4K Transceiver, Wireless Payment Reader User Manual

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Document ID	516810
Application ID	/mHMtlFvVGP0V8+OFOGSCg==
Document Description	Users Manual
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	14.67kB (183369 bits)
Date Submitted	2005-02-18 00:00:00
Date Available	2005-02-18 00:00:00
Creation Date	2005-02-17 10:15:55
Producing Software	Adobe PDF library 5.00
Document Lastmod	2005-02-17 10:41:56
Document Title	Users Manual
Document Creator	Adobe Acrobat 6.0

Customer Support
Customer Support
Technicians and installers may contact ViVOtech Inc. at
http://www.vivotech.com/support/service_request.asp to submit a service request or call the toll free
support line @ (888) 363-3753. Both are available 24 hours per day, seven days a week.
About ViVOtech
ViVOtech Inc. enables more than 30 million new and existing merchant Point of Sale (POS) systems
with rapid, scalable and cost-effective deployment of secure contactless card and mobile device
payment capabilities. ViVOtech uses its unique Dynamic Stripâ„¢ technology to upgrade an existing POS
terminal in minutes with no POS software change. ViVOtech has more than ten patents pending on
various enabling technologies.
The company is privately held and headquartered in Santa Clara, California. ViVOtech Inc.'s
management and advisory board include former executives from First Data Corporation, Citibank,
Diebold, Intuit, McCaw Cellular, Target Corporation, VeriFone and Visa International/USA. For more
information about ViVOtech, call (888) 363-3753, e-mail info@vivotech.com or visit www.vivotech.com.
FCC Regulatory Compliance: Notices Class B Equipment: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-- Consult the dealer or an experienced radio/TV technician for help.This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
WARNING:
1.The Vivopay 4000 hardware or software can not be replaced or modified by any third
party other than VIVOtech.
2. Minimum separation distance between 2 DT devices should be at least 2 feet.
3.The device should be mounted and seated on a non metal surface and be at least 6
inches far from any metal surface.
ViVOtech Confidential
ViVOwallet User Guide
D ra ft C opy O nl y
ViVOpay 4000 User Guide
The merchant operation of the ViVOpay 4000 is very simple and almost entirely
automated. Once installed, the clerk's role on the operation of the system is simply to
guide new customers to hold their cell phones or plastic cards enabled with a
contactless RF chip in front of the Reader Module. The information is automatically
transferred to POS system and processed in the same way a standard magnetic card
would be.
How it Works
Contactless devices as cell phones and plastic cards are enabled with RF tags that
securely release the payment information to the ViVOpay terminals without the need
of physical contact with the Point of Sale terminal using contactless technology.The
ViVOpay is constantly emitting a magnetic field, when it detects an RF tag in the field
it communicates with it and retrieves the payment information. The card information is
TM
then transmitted to the POS device via the Dynamic Strip or direct serial connection.
Typical Usage
1. The customer approaches the clerk with one or more items to purchase. The clerk
enters the items into the cash register, and once done, asks the consumer for the form
of payment and mentions the contactless payment option by pointing to the ViVOpay 4000.
Consumers just need
to hold their Paypass
devices in front of
the ViVOpay
2. The consumer pulls it's contactless cell phone or plastic card and holds it in front of
the ViVOpay.
3. The ViVOpay quickly reads the information from the card
through RF technology - no physical contact is necessary. In
a fraction of a second the reader validates the card, and
secures the transaction.
(As the reader is facing the customer and probably the clerk
won't be seeing the LEDs, a beep will let the clerk know that
the read was successful).
SM
TM
4. ViVOpay automatically sends the information to the
POS, which processes it as a conventional magnetic stripe
card, though with increased security.
(Besides mentioning contactless payments and pointing to
the ViVOpay unit no intervention from the clerk is necessary
during the entire procedure).
5. The POS terminal prints the receipt, which the clerk gives
to the consumer for signature as with any other purchase.
www.vivotech.com
Quicker than cash, Safer than checks
LEDs and Sound
The ViVOpay is equipped with 4 LEDs on it's translucent cover as well as sound
interface to provide consumers feedback on the read process. Upon a successful
transaction all 4 LEDs will turn on and a beep will sound to let the customer know
that the transaction is completed.
Idle: Just first LED is ON
Read SUCCESS: all LEDs will be turned
on while the module emits a sound
acknowledging the success.
Read ERROR: If there's an error while
reading a card the LEDs will not turn
On and no sound will be emitted
ViVOtech Corporate Headquarters
451 El Camino Real, Santa Clara, CA
95050. Phone: 888-363-3753

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