Viconics Electronics W2A Thermostat User Manual

Viconics Electronics Inc. Thermostat

User Manual

Installation GuideWiser Air™ Thermostat
EnglishWiser Air Installation Guide                                        1-855-559-4737                                                    www.wiserair.comSafety informationRead these instructions carefully and look at the equipment to become familiar with the device before trying to install, operate, service or maintain it. The following special messages may appear throughout this installation guide or on the equipment to warn of potential hazards or to call attention to information that claries or simplies a procedure.The addition of either symbol to a “Danger” or “Warning” safety label indicates that an electrical hazard exists which will result in personal injury if the instructions are not followed.This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.DANGER indicates a hazardous situation which, if not avoided, will result in death or serious injury.WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.NOTICE is used to address practices not related to physical injury. Please NoteElectrical equipment should be installed, operated, serviced, and maintained only by qualied personnel only. No responsibility is assumed by Schneider Electric for anyconsequences arising out of the misuse of this product.A qualied person is one who has skills and knowledge related to the construction, installation, and operation of electrical equipment and has received safety training to recognize and avoid the hazards involved.DANGERWARNINGNOTICE1
 English© 2016 Schneider Electric. All rights reserved.Wiser Air Installation Guide                                        1-855-559-4737                                                    www.wiserair.comBefore You StartRead the information in this section in its entirety before you begin the installation of Wiser Air.TOOLS PROVIDED MATERIALS•  Wire stripper•  Drill with 3/16in (4.8mm) drill bit•  Screwdriver•  Level•  Voltmeter•  Wiser Air front•  Wiser Air back plate•  Wiser Air trim plate•  Screws (x2) and anchors (x2)•  Wire extender •  Installation guide•  Wire labels2Preparation•  Make sure that your existing thermostat is in off mode.•  Switch your air conditioning and/or heating system breaker to the off position.•  We recommend that you use a properly isolated voltmeter to conrm power is off. •  Wiring must conform to all building codes, regulations, and ordinances as required by local and national code and regulation authorities.•  Ensure all electrical loads (air conditioners, heating elements, etc.) that will be  controlled by Wiser Air are connected to appropriate fuses to prevent overload.•  Ensure Wiser Air is suitable for the environment. Check the voltage compatibility  (~24V).  •  Wiser Air outputs are rated at 1A maximum.•  Security is a top priority for Wiser Air. Wi-Fi must be at least WPA2 password   protected.Location•  If this is a new installation, install Wiser Air 5ft (1.52m) above the oor surface in accordance with applicable building codes.•  Install Wiser Air in areas with frequent occupancy and airow.•  Avoid installing Wiser Air in locations near heating/cooling devices.•  Avoid installing Wiser Air in areas with direct sunlight. The screen may become unreadable due to direct sunlight or reection from windows, and temperature regulation may be affected.•  Avoid installing Wiser Air behind doors, near corners, near air vents, or in areas with high dust concentration.Mounting1.  Keep the front of Wiser Air separate from the back plate before mounting.2.  Align the Wiser Air back plate against a wall using a level and mark the placement of the mounting holes.3.  Using a 3/16in (4.8mm) drill bit, drill a hole to a depth of 1in (25.4mm) and install wall anchors at the marked locations. If a stud is present, no anchors are  necessary.
EnglishWiser Air Installation Guide                                        1-855-559-4737                                                    www.wiserair.comCleaning and care•  Use a soft, lint-free dry cloth for cleaning.•  Avoid getting moisture in openings.•  Do not use cleaning products or compressed air.•  Never use tools directly on the touchscreen.•  Never use paint on Wiser Air.•  Do not drop or crush Wiser Air, or allow Wiser Air to come into contact with liquids.•  Do not use a damaged device (such as one with a cracked screen).•  Functionality guarantees are no longer valid if the glass on the screen is broken.Wiser Air product supportThe Customer Care Center (CCC) is your single point of contact for information about your Wiser Air. Qualied personnel are available to answer your customer service and technical support questions.PHONE: 1-855-55WISER (1-855-559-4737)E-Mail: wiser_support@schneider-electric.comWeb: www.wiserair.com/support3Wiring at a GlanceConnections Typically used for:RH, RC, C This supplies power to your thermostatG This controls the fanW, W2, U This controls heatingY, Y2 This controls air conditioningHP O/B Mainly used by heat pump and geothermal systemsW, U This controls auxiliary/emergency heatingHP
 English© 2016 Schneider Electric. All rights reserved.Wiser Air Installation Guide                                        1-855-559-4737                                                    www.wiserair.comCommon system congurationsIn all applications: RC and C provide power to the thermostat; G controls the fan.Single Stage Heat/CoolConnections: RC, C, G, W, YW - HeatingY - CoolingSingle Stage Dual Fuel Heat PumpConnections: RC, C, G, W, Y, O/B, S1, S2Y - Compressor Stage 1W - Auxiliary HeatO/B - Reversing ValveS1, S2 - Exterior temperature sensorSingle Stage Heat PumpConnections: RC, C, G, W, Y, O/BY - CompressorW - Auxillary HeatO/B - Reversing            Valve Zone ControlConnections: RC, C, G, W, Y, W2, Y2Y - Zone CoolingW - Zone HeatingY2, W2 - In a Zone Control Application with multiple thermostats, one of the thermostats serves as the primary thermostat controlling the System Mode. The Y2 and W2 terminals on the primary thermostat control System Heat and System Cool.Two Stage Heat/Two Stage CoolConnections: RC, C, G, W, Y, W2, Y2Y - Stage 1 CoolingW - Stage 1 HeatingY2 - Stage 2 CoolingW2 - Stage 2 HeatingTwo Speed Heat PumpConnections: RC, C, G, W, Y, Y2, O/BY - Compressor Stage 1Y2 - Compressor Stage 2W - Auxiliary HeatO/B - Reversing Valve4
EnglishWiser Air Installation Guide                                        1-855-559-4737                                                    www.wiserair.comRC, RHWiser Air thermostats require 24VAC power from the Heating, Ventilating and Air  Conditioning (HVAC) system in order to function. In most modern homes, a single HVAC unit provides both heating and cooling  •  In these cases, the RC/RH jumper shall be left in place. •  24V R wire may be landed on either the RH or RC terminal. Wiring connections in detailIf your home has 2 different sets of equipment for heating and cooling•  The R wire from each HVAC unit must be wired separately.•  The RH/RC jumper shall be removed.•  The R wire from the heating unit should be connected to RH.•  The R wire from the cooling unit should be connected to RC.•  The C wire from the cooling unit should be connected to C.Jumper24 VAC Heat Transformer24 VAC Cool Transformer5TIP: For more information, please visit https://www.wiserhome.com/support/
 English© 2016 Schneider Electric. All rights reserved.Wiser Air Installation Guide                                        1-855-559-4737                                                    www.wiserair.comGIn all applications, the G terminal engages the fan of the HVAC equipment.W, W2In a conventional system•  The W terminal engages the rst stage of heating.In a heat pump system•  The W terminal engages the auxiliary heat or emergency heat. In advanced, multi-stage systems•  The W2 terminal engages the second stage of heating.Y, Y2In a conventional system•  The Y terminal engages the rst stage of air conditioning.In a heat pump system•  The Y terminal engages the compressor in both heating and cooling modes.In advanced, multi-stage systems•  The Y2 terminal engages the second stage of cooling.CWiser Air also requires a connection to the common side of the 24V transformer.If you are replacing a thermostat that also had a C wire  •  Move that wire to the C terminal. If you are replacing a thermostat that did not have a C wire•  If there are spare conductors that were not connected to your old thermostat, one of these can possibly be used as the C conductor. Before connecting the spare wire to C on the thermostat, verify that that the conductor is connected to the 24VAC Transformer common terminal in the HVAC wiring compartment. Connect the conductor at the HVAC equipment if necessary and then connect it to the C terminal on the thermostat.•  If no spare conductors are available, then use the Wire Extender as described in  the Appendix.6
EnglishWiser Air Installation Guide                                        1-855-559-4737                                                    www.wiserair.comInstallation ProcedureMERCURY HAZARD If replacing an existing thermostat that uses a sealed tube of mercury, do not dispose of the tube in the trash. Contact local waste management authorities for information on the safe disposal or recycling of the mercury. Failure to safely dispose of the mercury can result in exposure leading to serious health damage.Optional trim plate mounting If you are replacing an existing thermostat, you have the option of using the provided Wiser Air trim plate. If the hole left by the removal of the existing unit is larger than the back plate of the Wiser Air thermostat, use the optional trim plate. Run the wires and anchor the mounting screws through it while attaching the back plate to the wall (Fig. 2). Make sure to attach the trim plate with the central hole oriented upward.WARNINGO/BBy default, the thermostat operates per Orange Wire Mode. It can be changed to Blue Wire Mode in the settings.In a heat pump system•  The O/B terminal engages the reversing valve.UThis is a universal terminal. It has a few different functions depending on conguration.In 3-stage heat systems•  The U terminal is used to engage the third stage of heating.S1, S2In advanced systems with exterior temperature measurement•  S1 and S2 can be used to connect an exterior temperature sensor.•  Use Schneider Electric part number EER57200 or another 10K based thermistor.7
 English© 2016 Schneider Electric. All rights reserved.Wiser Air Installation Guide                                        1-855-559-4737                                                    www.wiserair.comInstalling Wiser Air1.  Disconnect power to the HVAC system by turning off the breaker.2.  Remove the existing thermostat’s panel from the wall without disconnecting the wiring. 3.  Take a picture of the wiring of the terminal connections (Fig. 1). To prevent  confusion, label the wires. Figure 1 : Removal of existing thermostat and photograph of wiring.TIP: To verify the compatibility of your unit, please visit www.wiserair.com/compatibility8
EnglishWiser Air Installation Guide                                        1-855-559-4737                                                    www.wiserair.com   TIP: Before proceeding further determine if you require the optional trim plate.      TIP: Before proceeding further check if you require a wire extender (see Appendix).4.  Disconnect the wiring of the existing thermostat and remove the back plate.   TIP: Acceptable wire gauge for use with Wiser Air is solid 18 to 22 AWG (0.33 to 0.82mm²). 5.  Pull the wires 6in (15cm) out of the wall if they are not already pulled out.6.  Insert the wires through the central hole in the Wiser Air back plate.7.  If required, strip each wire 0.25in (0.6cm) from the end (does not apply to replacing pre-existing units).8.  Gently push the wiring back into the hole.   TIP: See the Wiring terminals section (p.11) in this guide before proceeding further.Figure 2 : Wiring connection and back plate attachment (optional trim plate shown).9
 English© 2016 Schneider Electric. All rights reserved.Wiser Air Installation Guide                                        1-855-559-4737                                                    www.wiserair.comFigure 3 :Front to back plate mounting.9.  Connect the wiring to the Wiser Air back plate, matching the terminal connections to those in the photograph of the existing thermostat’s wiring or according to the wiring requirements of your HVAC system. See wiring instructions on page 11.10. Attach the Wiser Air back plate to the wall using the provided screws in the   mounting holes in the top and bottom (Fig. 2).11. Attach the front of Wiser Air to the back plate, making sure that the front is oriented correctly so that the terminal pins on the front panel match the pins on the back plate. Do not use excessive force on the Wiser Air as this can damage the terminal pins (Fig. 3).12.  Remove the protective plastic cover from the LCD touchscreen. 13.  Reconnect power to the HVAC system.10
EnglishWiser Air Installation Guide                                        1-855-559-4737                                                    www.wiserair.comRCGW2Y2O/BS1CRHWYUS2Wiring terminalsThis section describes the procedure for connecting the wiring to the back plate.(Fig. 4) shows the Wiser Air backplate conguration. When replacing an older thermostat, refer to the photograph of the original wiring taken in Step 3 of the installation procedure to connect the wiring to the correct  terminals. See the caution below.For a new installation, consult the documentation for your HVAC system to determine the correct wiring terminal connections. Match the wiring labels to the terminal labels. For more information or assistance in determining the correct wiring for your HVAC system, see the HVAC wiring help sections on the Wiser Air website (www.wiserair.com/support).Figure 4 : Wiring terminals and jumper.11Failure to remove this jumper, when wires are connected to both RC and RH, can cause damage to your Wiser Air.EQUIPMENT OPERATION HAZARD•  You must remove the backplate jumper if your old system had separate wires connected to RC and RH.•  Never use any tools on screwless terminals of Wiser Air.Save the backplate jumper for future use.NOTICE   TIP: To ensure that Wiser Air is wired correctly. Place the thermostat in either heating or cooling mode. Set the set point 2 degrees above or below the current temperature. Conrm that your system engages in either heating or cooling. For heat pumps, an additional step is required to check auxiliary heating. Set the set point 5 degrees below the current set point. The air should feel noticeably warmer than the 2 degree check.
 English© 2016 Schneider Electric. All rights reserved.Wiser Air Installation Guide                                        1-855-559-4737                                                    www.wiserair.comTroubleshootingIf you experience difculties with your Wiser Air thermostat setup, proceed as follows:•  Disconnect power.•  Check that the front plate of Wiser Air is properly connected to the back plate.•  Check that the wires connected to the terminals on the back plate are properly attached.•  Contact the Customer Care Center 1-855-559-4737.Terminal descriptionsRC Cool 24V power supply Required R, RCGFan relay G, FW2 Heating relay (Stage 2) W2 (if W, W1 or Aux is selected)Y2 Compressor relay (Stage 2) Y2O/B Cool/Heat active reversing valve O/B, O, BS1 Outside air sensor S1C Common Required C, X, BRH Heat 24V power supply Only if RC is connected RHW Heating relay W, W1, W2, AUXY Compressor relay Y, Y1U Universal (W3) W3, D, H, E, X2S2 Outside air sensor S2Notes12Wiser AirTerminal  Description Other brand terminal equivalents
EnglishWiser Air Installation Guide                                        1-855-559-4737                                                    www.wiserair.comTouchscreen DisplayInstallation wizardWhen installing Wiser Air for the rst time, an installation wizard will launch to guide you through the initial conguration and registration of the device as soon as the device is connected. You will also be prompted to create an account on the Wiser Air website or in the mobile app. Follow the instructions shown. For more information,  visit: www.wiserair.com/support.   TIP: For on-the-go control of your thermostat, download the Wiser Air application from the App Store, Google Play or Microsoft Store.Smart Sense displayWiser Air has a built-in advanced motion sensor. When it detects a person in proximity,it will show a limited display.In order to conserve energy, the display is inactive when no presence is detected by the sensor.Figure 5 : Wiser Air welcome screen.13
 English© 2016 Schneider Electric. All rights reserved.Wiser Air Installation Guide                                        1-855-559-4737                                                    www.wiserair.comInteractive displayWhen a user interacts with Wiser Air’s touchscreen, the display will change to show the following information.72INSIDE TEMP6:47 AMNext - Home at 8:30 AMHome - 7875AutoFor more information on Wiser Air’s functionality, and for advanced HVAC instructions go to: https://www.wiserair.com/support.Figure 6 : Interactive display.Brings up the displayof the Home, Sleepand Away Ready ModesBrings up the Override Schedule, which lists thetiming of Ready Modechanges performed byWiser AirDisplays the menu options availableInsidetemperaturecontrolsCurrent weather and outside temperature14
EnglishWiser Air Installation Guide                                        1-855-559-4737                                                    www.wiserair.comFigure 7 : Wire Extender Kit.WYHAZARD OF ELECTRICAL SHOCKThe following installation procedure should be performed by qualied personnel:•  Knowledgeable about and licensed in accordance with local electrical       installation code requirements.•  Able to read, interpret, and follow the instructions and precautions provided.•  Trained on the operation and fundamentals of residential HVAC apparatus, and familiar with the associated hazards.Failure to follow these instructions can result in personal injury and/or damage to Wiser Air.WARNING15AppendixWiser Wire Extender KitDo I need to use the wire extender?If there is no common wire (C) on your existing thermostat (see illustration below), and there is no spare wire available, the wire extender is needed or a new wire may be installed from the equipment to Wiser Air. The wire extender kit contains a diode pair and a Printed Circuit Board (PCB) assembly. To open the board, pinch and pull (Fig. 7).Typical battery powered thermostat without common (C) terminal.
 English© 2016 Schneider Electric. All rights reserved.Wiser Air Installation Guide                                        1-855-559-4737                                                    www.wiserair.comInstallationHAZARD OF ELECTRIC SHOCK, EXPLOSION OR ARC FLASHDisconnect all power before working on equipment.Failure to follow these instructions will result in death or serious injury.   TIP: Take a photograph of the initial wiring of the HVAC system to use as a reference and to help prevent wiring mishaps during the installation process.1.  Disconnect the wires from the Y and W terminals on the thermostat.2.  Connect the diode pair to the Y and W terminals (Fig. 8). Ensure that the diode pair’s Y terminal is connected to the thermostat’s Y terminal and the diode pair’s W terminal is connected to the thermostat’s W terminal.3.  Connect the wire that was on W to the diode pair; connect the wire that was on Y to C.4.  Connect the other wire that was disconnected from the thermostat base to the C terminal on the thermostat.RCGW2Y2O/BS1CRHUS2WYFigure 8 : Diode pair connection.This wire connectsto the W on the Wire Extender terminal.DANGER16TIP:  Use the picture taken in Step 3 of the Installation procedure for Wiser Air to help you determine whether you have a 4 or 5-wire system.
EnglishWiser Air Installation Guide                                        1-855-559-4737                                                    www.wiserair.com1.  Isolate power from the HVAC  system.2.  Familiarize yourself with the HVAC control board located inside the air handler system.3.  Relocate the wire from the R   terminal on the HVAC control board to the RC or RH terminal on the STAT side of the PCB assembly. Ensure that the jumper between the RC and RH terminals is installed.4.  Relocate the wire from the G  terminal on the HVAC control board to the G terminal on the STAT side of the PCB assembly.5.  Connect the wire at the C terminal of the thermostat to the C terminal on the STAT side of the PCB       assembly.6.  Connect the wire from the common point of the diode pair to either the W or Y terminal on the STAT side of the PCB assembly. Ensure that the jumper between the W and Y terminals is installed.7.  Connect the wires between ter-minals RC, Y, W, C, and G on the HVAC control board and the EQUIP side of the PCB assembly.8.  Connect RC, Y, W, C, and G on the HVAC control board to RC, Y, W, C, and G on the EQUIP side of the wire extender respectively.9.  Mount the PCB assembly near the HVAC control board.RCRC R Y W C GSTAT EQUIPC RCYRH Y W C GHVAC   EQUIPMENTRCGW2Y2O/BS1CRHWYUS2WISER AIR BACK PLATEWIRE TO HVAC  SIDEWIRE TO WISER AIR SIDERH W C GWYInstalling the wire extender kit in a 4-wire systemFigure 9 :   PCB assembly installation in a 4-wire system.17
 English© 2016 Schneider Electric. All rights reserved.Wiser Air Installation Guide                                        1-855-559-4737                                                    www.wiserair.comInstalling the wire extender kit in a 5-wire systemIn order to complete this procedure, ensure that the RC/RH jumper on the STAT side of the PCB is unscrewed and removed.Figure 10 : Wire extender jumper removal.18
EnglishWiser Air Installation Guide                                        1-855-559-4737                                                    www.wiserair.comSTAT EQUIPG C YRH Y W C GRC R Y W C GRH Y W C GHVAC   EQUIPMENTRCWIRE TO HVAC  SIDERCGW2Y2O/BS1CRHWYUS2WISER AIR BACK PLATEWIRE TO WISER AIR SIDEWYRHWC GRCFigure 11 : PCB assembly installation in a 5-wire system.Installing the wire extender kit in a 5-wire system1.  Isolate power from the HVAC system.2.  Familiarize yourself with the HVAC control board located inside the air handler system.3.  Relocate the wire from the RC   terminal on the HVAC control board to the RC terminal on the STAT side of the PCB assembly.4.  Connect the wire relocated from  terminal RH on the HVAC control board to terminal RH on the STAT side of the PCB assembly.5.  Relocate the wire from the G       terminal on the HVAC control board to the G terminal on the STAT side of the PCB assembly.6.  Connect the wire at the C terminal of the thermostat to the C terminal on the STAT side of the PCB assembly.7.  Mount the PCB assembly near the HVAC control board.8.  Connect the wire from the common point of the diode pair to either the W or Y terminal on the STAT side of the PCB assembly. Ensure that the jumper between the W and Y terminals is installed.9.  Connect the wires between the RC, RH, Y, W, C, and G terminals on the HVAC control board to RC, RH, Y, W,C and G on the EQUIP side of the wire extender respec-tively.19TIP: If no C terminal is present, connect          to the 24V side of the transformer               powering the control board.
© 2015 Schneider Electric. Todos los derechos reservados.REGULATORY COMPLIANCE This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:• this device may not cause harmful interference• this device must accept any interference received, including interference that may cause undesired operation.This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:• this device may not cause interference• this device must accept any interference, including interference that may cause undesired operation of the device.Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation estautorisée aux deux conditions suivantes :• l’appareil ne doit pas produire de brouillage• l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’encompromettre le fonctionnement.Changes or modications not approved by the manufacturer could void the user’s authority to operate the equipment.This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. In order to avoid the possibilityof exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20cm during normaloperation.Check with your local government for instruction on disposal of these products.© 2016 Schneider Electric. All rights reserved. Schneider Electric and Wiser are trademarks owned by Schneider Electric Industries SAS or its afliated companies. All other trademarks are the property of their respective owners.Wiser - IG-US-21.01.2016 V13.6DRAFT

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