ViewSonic VS12490 VA1913wm 6_UG_ENG User Manual To The Eefa4f77 6fd0 4f43 993f 2152b554c50a

User Manual: ViewSonic VS12490 to the manual

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ViewSonic®

VA1913wm

LCD Display

Model No. : VS12490

IMPORTANT: Please read this User Guide to obtain important

information on installing and using your product in a safe manner, as

well as registering your product for future service. Warranty information

contained in this User Guide will describe your limited coverage from

ViewSonic Corporation, which is also found on our web site at http://

www.viewsonic.com in English, or in specific languages using the

Regional selection box in the upper right corner of our website.

“Antes de operar su equipo lea cuidadosamente las instrucciones en

este manual”

ViewSonic VA1913wm

Contents

TCO Information.......................................................................................... i

Compliance Information.............................................................................. 1

Important Safety Instructions...................................................................... 2

Declaration of RoHS Compliance............................................................... 3

Product Registration................................................................................... 4

Getting Started

Package Contents ...................................................................................... 5

Precautions ................................................................................................ 5

Quick Installation ........................................................................................ 6

Wall Mounting (Optional) ............................................................................ 7

Using the LCD Display

Setting the Timing Mode............................................................................. 8

OSD and Power Lock Settings ................................................................... 8

Adjusting the Screen Image ....................................................................... 9

Main Menu Controls ................................................................................. 11

Other Information

Specifications ........................................................................................... 14

Troubleshooting........................................................................................ 15

Customer Support .................................................................................... 16

Cleaning the LCD Display ........................................................................ 17

Limited Warranty ...................................................................................... 18

Mexico Limited Warranty .......................................................................... 20

ViewSonic VA1913wm i

TCO Information

Congratulations!

The display you have just purchased carries the TCO’03 Displays

label. This means that your display is designed, manufactured and

tested according to some of the strictest quality and environmental

requirements in the world. This makes for a high performance

product, designed with the user in focus that also minimizes the

impact on our natural environment.

Some of the features of the TCO’03 Display requirements:

Ergonomics

Good visual ergonomics and image quality in order to improve the working environment for

the user and to reduce sight and strain problems. Important parameters are luminance, contrast,

resolution, reflectance, colour rendition and image stability.

Energy

• Energy-saving mode after a certain time - beneficial both for the user and the environment

• Electrical safety

Emissions

• Electromagnetic fields

• Noise emissions

Ecology

• The product must be prepared for recycling and the manufacturer must have a certified

environmental management system such as EMAS or ISO 14000

• Restrictions on

a. chlorinated and brominated flame retardants and polymers

b. heavy metals such as cadmium, mercury and lead.

The requirements included in this label have been developed by TCO Development in co-

operation with scientists, experts, users as well as manufacturers all over the world. Since the

end of the 1980s TCO has been involved in influencing the development of IT equipment in a

more user-friendly direction. Our labelling system started with displays in 1992 and is now

requested by users and IT-manufacturers all over the world.

For more information, please visit

www.tcodevelopment.com

ViewSonic VA1913wm 1

Compliance Information

For U.S.A.

This device complies with part 15 of FCC Rules. Operation is subject to the following two

conditions: (1) this device may not cause harmful interference, and (2) this device must accept

any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference in a residential installation. This equipment generates,

uses, and can radiate radio frequency energy, and if not installed and used in accordance with

the instructions, may cause harmful interference to radio communications. However, there is

no guarantee that interference will not occur in a particular installation. If this equipment does

cause harmful interference to radio or television reception, which can be determined by turning

the equipment off and on, the user is encouraged to try to correct the interference by one or

more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

• Consult the dealer or an experienced radio/TV technician for help.

Warning: You are cautioned that changes or modifications not expressly approved by the

party responsible for compliance could void your authority to operate the equipment.

For Canada

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

CE Conformity for European Countries

The device complies with the EMC Directive 2004/108/EC and Low Voltage

Directive 2006/95/EC.

Following information is only for EU-member states:

The mark shown to the right is in compliance with the Waste Electrical and

Electronic Equipment Directive 2002/96/EC (WEEE).

The mark indicates the requirement NOT to dispose the equipment as unsorted

municipal waste, but use the return and collection systems according to local law.

ViewSonic VA1913wm 2

Important Safety Instructions

1. Read these instructions completely before using the equipment.

2. Keep these instructions in a safe place.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this equipment near water. Warning: To reduce the risk of fire or electric shock,

do not expose this apparatus to rain or moisture.

6. Clean with a soft, dry cloth. If further cleaning is required, see “Cleaning the Display” in

this guide for further instructions.

7. Do not block any ventilation openings. Install the equipment in accordance with the

manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other

devices (including amplifiers) that produce heat.

9. Do not attempt to circumvent the safety provisions of the polarized or grounding-type

plug. A polarized plug has two blades with one wider than the other. A grounding type

plug has two blades and a third grounding prong. The wide blade and the third prong are

provided for your safety. If the plug does not fit into your outlet, consult an electrician for

replacement of the outlet.

10. Protect the power cord from being tread upon or pinched, particularly at the plug, and the

point where if emerges from the equipment. Be sure that the power outlet is located near

the equipment so that it is easily accessible.

11. Only use attachments/accessories specified by the manufacturer.

12. Use only with the cart, stand, tripod, bracket, or table specified by the

manufacturer, or sold with the equipment. When a cart is used, use caution

when moving the cart/equipment combination to avoid injury from tipping

over.

13. Unplug this equipment when it will be unused for long periods of time.

14. Refer all servicing to qualified service personnel. Service is required when the unit has

been damaged in any way, such as: if the power-supply cord or plug is damaged, if liquid

is spilled onto or objects fall into the unit, if the unit is exposed to rain or moisture, or if

the unit does not operate normally or has been dropped.

ViewSonic VA1913wm 3

Declaration of RoHS Compliance

This product has been designed and manufactured in compliance with Directive 2002/95/EC of

the European Parliament and the Council on restriction of the use of certain hazardous

substances in electrical and electronic equipment (RoHS Directive) and is deemed to comply

with the maximum concentration values issued by the European Technical Adaptation

Committee (TAC) as shown below:

Certain components of products as stated above are exempted under the Annex of the RoHS

Directives as noted below:

Examples of exempted components are:

1. Mercury in compact fluorescent lamps not exceeding 5 mg per lamp and in other lamps not

specifically mentioned in the Annex of RoHS Directive.

2. Lead in glass of cathode ray tubes, electronic components, fluorescent tubes, and electronic

ceramic parts (e.g. piezoelectronic devices).

3. Lead in high temperature type solders (i.e. lead-based alloys containing 85% by weight or

more lead).

4. Lead as an allotting element in steel containing up to 0.35% lead by weight, aluminium

containing up to 0.4% lead by weight and as a cooper alloy containing up to 4% lead by

weight.

Substance Proposed Maximum Concentration Actual Concentration

Lead (Pb) 0.1% < 0.1%

Mercury (Hg) 0.1% < 0.1%

Cadmium (Cd) 0.01% < 0.01%

Hexavalent Chromium (Cr6+)0.1% < 0.1%

Polybrominated biphenyls (PBB) 0.1% < 0.1%

Polybrominated diphenyl ethers (PBDE) 0.1% < 0.1%

ViewSonic VA1913wm 4

Macintosh and Power Macintosh are registered trademarks of Apple Inc.

Microsoft, Windows, Windows NT, and the Windows logo are registered trademarks of

Microsoft Corporation in the United States and other countries.

ViewSonic, the three birds logo, OnView, ViewMatch, and ViewMeter are registered

trademarks of ViewSonic Corporation.

VESA is a registered trademark of the Video Electronics Standards Association. DPMS and

DDC are trademarks of VESA.

ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA).

As an ENERGY STAR® partner, ViewSonic Corporation has determined that this product meets

the ENERGY STAR® guidelines for energy efficiency.

Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or

omissions contained herein; nor for incidental or consequential damages resulting from

furnishing this material, or the performance or use of this product.

In the interest of continuing product improvement, ViewSonic Corporation reserves the right

to change product specifications without notice. Information in this document may change

without notice.

No part of this document may be copied, reproduced, or transmitted by any means, for any

purpose without prior written permission from ViewSonic Corporation.

Product Registration

To meet your future needs, and to receive any additional product information as it becomes

available, please register your product on the Internet at: www.viewsonic.com. The ViewSonic

Wizard CD-ROM also provides an opportunity for you to print the registration form, which

you may mail or fax to ViewSonic.

Product disposal at end of product life

The lamp in this produc contains mercury. Please dispose of in accordance with local, state or

federal laws.

ViewSonic is concerned about the preservation of our environment. Please dispose of this

product properly at the end of its useful life. For the recycling information, please refer to our

website:

1. USA: www.viewsonic.com/pdf/RecyclePlus.pdf

2. Europe: www.viewsoniceurope.com

3. Taiwan: recycle.epa.gov.tw

For Your Records

Product Name:

Model Number:

Document Number:

Serial Number:

Purchase Date:

VA1913wm

ViewSonic 18.5” Wide LCD Display

VS12490

VA1913wm-6_UG_ENG Rev. 1A 02-20-09

_________________________________

ViewSonic VA1913wm 5

Getting Started

Congratulations on your purchase of a ViewSonic® LCD display.

Important! Save the original box and all packing material for future shipping needs.

NOTE: The word “Windows” in this user guide refers to the following Microsoft operating

systems: Windows ‘95, Windows NT, Windows ‘98, Windows 2000, Windows Me

(Millennium), Windows XP, and Windows Vista.

Package Contents

Your LCD display package includes:

•LCD display

• Power cord

• Audio cable

• D-Sub cable

• ViewSonic Wizard CD-ROM

• Quick Start Guide

NOTE: The CD includes the User Guide PDF files and INF/ICM display optimization files.

The INF file ensures compatibility with Windows operating systems, and the ICM file (Image

Color Matching) ensures accurate on-screen colors. ViewSonic recommends that you install

both the INF and ICM files.

Precautions

• Sit at least 18” from the LCD display.

•Avoid touching the screen. Skin oils are

difficult to remove.

•Never remove the rear cover. This LCD

display contains high-voltage parts. You

may be seriously injured if you touch

them.

• Avoid exposing the LCD display to direct

sunlight or another heat source. Orient the

LCD display away from direct sunlight to

reduce glare.

• Always handle the LCD display with care

when moving it.

• Place the LCD display in a well ventilate

area. Do not place anything on the LC

display that prevents heat dissipation.

• Ensure the area around the LCD display i

clean and free of moisture.

• Do not place heavy objects on the LC

display, video cable, or power cord.

• If smoke, an abnormal noise, or a strang

odor is present, immediately switch th

LCD display off and call your dealer o

ViewSonic. It is dangerous to continu

using the LCD display.

• Do not rub or apply pressure to the LC

panel, as it may permanently damage th

screen.

ViewSonic VA1913wm 6

Quick Installation

1. Connect power cord (and AC/DC

adapter if required)

2. Connect video cable

• Make sure both the LCD display and

computer are turned OFF

• Remove rear panel covers if necessary

• Connect the video cable from the LCD

display to the computer

Macintosh users: Models older than G3

require a Macintosh adapter. Attach the

adapter to the computer and plug the video

cable into the adapter.

To order a ViewSonic® Macintosh adapter,

contact ViewSonic Customer Support.

3. Turn ON LCD display and computer

Turn ON the LCD display, then turn ON

the computer. This sequence (LCD display

before computer) is important.

NOTE: Windows users may receive a

message asking them to install the INF

file. This is on the CD.

4. Insert the ViewSonic Wizard CD into

the computer’s CD drive.

Follow the on-screen instructions. If your

computer does not have a CD-ROM drive,

please refer to Customer Support page.

• Wait for the CD-ROM to auto-start.

NOTE: If the CD-ROM does not auto-

start: double-click on the CD-ROM icon

in the Windows Explorer, then double-

click on viewsonic.exe.

• Follow the on-screen instructions.

5. Windows users: Set the timing mode

(resolution and refresh rate)

Example: 1366 x 768 @ 60 Hz.

For instructions on changing the

resolution and refresh rate, see the

graphics card’s user guide.

Installation is complete. Enjoy your new

ViewSonic LCD display.

To be best prepared for any future

customer service needs: print this user

guide and write the serial number in “For

Your Records” on page 4. (See back of

LCD display.)

You can register your product online at the

ViewSonic website for your region. See

the Customer Support table in this guide.

The ViewSonic Wizard CD-ROM also

provides an opportunity for you to print

the registration form which you may mail

or fax to ViewSonic.

AC IN

Power Cord

AC Outlet

(Wall Socket)

Computer Power Cord

Audio In

D-Sub

ViewSonic VA1913wm 7

Wall Mounting (Optional) For use only with UL Listed Wall Mount Bracket

To obtain a wall-mounting kit, contact ViewSonic® or your local dealer. Refer to the

instructions that come with the base mounting kit. To convert your LCD display from a desk-

mounted to a wall-mounted display, do the following:

Step 1. Verify that the power button is turned Off, then disconnect the power cord.

Step 2. Lay the LCD display face down on a towel or blanket.

Step 3. Remove the four screws attaching the base.

Step 4. Attach the mounting bracket from the VESA compatible wall mounting kit (100 mm

x 100 mm distance), using screws of correct length.

Step 5. Attach the LCD display to the wall, following the instructions in the wall-mounting

kit.

Step 4. Four VESA

screw holes

Step 3. Four screws

attaching the base

ViewSonic VA1913wm 8

Using the LCD Display

Setting the Timing Mode

Setting the timing mode is important for maximizing the quality of the screen image and

minimizing eye strain. The timing mode consists of the resolution (example 1366 x 768) and

refresh rate (or vertical frequency; example 60 Hz). After setting the timing mode, use the

OSD (On-screen Display) controls to adjust the screen image.

For the best picture quality set your LCD display timing mode to:

VESA 1366 x 768 @ 60Hz.

To set the Timing Mode:

1. Set the resolution: Right-click on the Windows desktop > Properties > Settings > set the

resolution.

2. Set the refresh rate: See your graphic card's user guide for instructions.

WARNING: Do not set the graphics card in your computer to exceed the maximum refresh

rate of 75Hz; doing so may result in permanent damage to your LCD display.

OSD and Power Lock Settings

•OSD Lock: Press and hold [1] and the up arrow S for 10 seconds. If any buttons are

pressed the message OSD Locked will display for 3 seconds.

•OSD Unlock: Press and hold [1] and the up arrow S again for 10 seconds.

•Power Button Lock: Press and hold [1] and the down arrow T for 10 seconds. If the

power button is pressed the message Power Button Locked will display for 3 seconds. With

or without this setting, after a power failure, your LCD display’s power will automatically

turn ON when power is restored.

•Power Button Unlock: Press and hold [1] and the down arrow T again for 10 seconds.

ViewSonic VA1913wm 9

Adjusting the Screen Image

Use the buttons on the front control panel to display and adjust the OSD controls which display

on the screen. The OSD controls are explained at the top of the next page and are defined in

“Main Menu Controls” on page 11.

Main Menu

with OSD controls

Front Control Panel

shown below in detail

Scrolls through

menu options and

adjusts the

displayed control.

Increases the

volume, decreases

the volume, and

mutes the audio.

Displays the control screen

for the highlighted control.

Also toggles between two

controls on some screens.

Also a shortcut to Auto

Image Adjust.

Power light

Blue = ON

Orange = Power Saving

Standby Power On/Off

Displays the

Main Menu or

exits the

control screen

and saves

adjustments.

ViewSonic VA1913wm 10

Do the following to adjust the display setting:

1. To display the Main Menu, press button [1].

NOTE: All OSD menus and adjustment screens disappear automatically after about 15

seconds. This is adjustable through the OSD timeout setting in the setup menu.

2. To select a control to adjust, pressSorTto scroll up or down in the Main Menu.

3. After the desired control is selected, press button [2]. A control screen like the one shown

below appears.

4. To adjust the control, press the up S or down T buttons.

5. To save the adjustments and exit the menu, press button [1] twice.

The following tips may help you optimize your display:

• Adjust the computer's graphics card so that it outputs a 1366 x 768 @ 60Hz video signal to

the LCD display. (Look for instructions on “changing the refresh rate” in the graphics card's

user guide.)

• If necessary, make small adjustments using H. POSITION and V. POSITION until the

screen image is completely visible. (The black border around the edge of the screen should

barely touch the illuminated “active area” of the LCD display.)

The line at the bottom of the screen shows

the current functions of buttons 1 and 2:

Exit or select the Brightness control.

ViewSonic VA1913wm 11

Main Menu Controls

Adjust the menu items shown below by using the up S and down T buttons.

Control Explanation

Auto Image Adjust automatically sizes, centers, and fine tunes the video signal

to eliminate waviness and distortion. Press the [2] button to obtain a sharper

image.

NOTE: Auto Image Adjust works with most common video cards. If this

function does not work on your LCD display, then lower the video refresh rate

to 60 Hz and set the resolution to its pre-set value.

Contrast adjusts the difference between the image background (black level)

and the foreground (white level).

Brightness adjusts background black level of the screen image.

Audio Adjust

Volume increases the volume, decreases the volume, and mutes the audio.

Mute temporarily silences audio output.

Color Adjust provides several color adjustment modes, including preset color

temperatures and a User Color mode which allows independent adjustment of

red (R), green (G), and blue (B). The factory setting for this product is 6500K

(6500 Kelvin).

sRGB-This is quickly becoming the industry standard for color management,

with support being included in many of the latest applications. Enabling this

setting allows the LCD display to more accurately display colors the way they

were originally intended. Enabling the sRGB setting will cause the Contrast and

Brightness adjustments to be disabled.

9300K-Adds blue to the screen image for cooler white (used in most office

settings with fluorescent lighting).

7500K-Adds blue to the screen image for cooler white (used in most office

settings with fluorescent lighting).

6500K-Adds red to the screen image for warmer white and richer red.

ViewSonic VA1913wm 12

Control Explanation

5000K-Adds red to the screen image for warmer white and richer red.

User Color Individual adjustments for red (R), green (G), and blue (B).

1. To select color (R, G or B) press button [2].

2. To adjust selected color, pressSandT.

Important: If you select RECALL from the Main Menu when the product is

set to a Preset Timing Mode, colors return to the 6500K factory preset.

Information displays the timing mode (video signal input) coming from the

graphics card in the computer, the LCD model number, the serial number, and

the ViewSonic® website URL. See your graphics card’s user guide for

instructions on changing the resolution and refresh rate (vertical frequency).

NOTE: VESA 1366 x 768 @ 60Hz (recommended) means that the resolution is

1366 x 768 and the refresh rate is 60 Hertz.

Manual Image Adjust displays the Manual Image Adjust menu.

H./V. Position (Horizontal/Vertical Position) moves the screen image left or

right and up or down.

H. Size (Horizontal Size) adjusts the width of the screen image.

Fine Tune sharpens the focus by aligning text and/or graphics with pixel

boundaries.

NOTE: Try Auto Image Adjust first.

Sharpness adjusts the clarity and focus of the screen image.

ViewSonic VA1913wm 13

Control Explanation

Dynamic Contrast allows the user to turn the contrast ratio enhancement on or

off.

Aspect ratio Selects the image size for 4:3 and full screen.

ECO Mode provides the lower power consumption by reducing the brightness.

Standard: The default brightness setting

Optimize: Decreases the brightness by 25 %

Conserve: Decreases the brightness by 50 %

Setup Menu displays the menu shown below:

Language Select allows the user to choose the language used in the menus and

control screens.

Resolution Notice advises the optimal resolution to use.

OSD Position allows the user to move the OSD menus and control screens.

OSD Timeout sets the length of time the OSD screen is displayed. For example,

with a “15 second” setting, if a control is not pushed within 15 seconds, the

display screen disappears.

OSD Background allows the user to turn the OSD background On or Off.

Memory Recall returns the adjustments back to factory settings if the display is

operating in a factory Preset Timing Mode listed in the Specifications of this

manual.

Exception: This control does not affect changes made with the User Color

control, Language Select or Power Lock setting.

ViewSonic VA1913wm 14

Other Information

Specifications

1 Macintosh computers older than G3 require a ViewSonic® Macintosh adapter. To order an adapter, contact

ViewSonic.

LCD Type

Color Filter

Glass Surface

19” (full 18.5" wide viewable diagonal area),

TFT (Thin Film Transistor), Active Matrix WXGA LCD,

0.3 mm pixel pitch

RGB vertical stripe

Anti-Glare

Input Signal Video Sync RGB analog (0.7/1.0 Vp-p, 75 ohms)

Separate Sync

fh:24-82 kHz, fv:50-75 Hz

Compatibility PC

Macintosh1

Up to 1366 x 768 Non-interlaced

Power Macintosh up to 1366 x 768

Resolution Recommended

and supported

1366 x 768 @ 60 Hz

1360 x 768 @ 60 Hz

1280 x 1024 @ 60 Hz

1024 x 768 @ 60, 70, 72, 75 Hz

800 x 600 @ 56, 60, 72, 75 Hz

640 x 480 @ 60, 75 Hz

720 x 400 @ 70 Hz

Power Voltage 100-240 VAC, 50/60 Hz (auto switch)

Display area Full Scan 409.8 mm (H) x 230.4 mm (V)

16.13" (H) x 9.07" (V)

Operating

conditions

Temperature

Humidity

Altitude

+32° F to +104° F (0° C to +40° C)

20% to 90% (non-condensing)

To 10,000 feet

Storage

conditions

Temperature

Humidity

Altitude

-4° F to +140° F (-20° C to +60° C)

5% to 90% (non-condensing)

To 40,000 feet

Dimensions Physical 446.79 mm (W) x 350 mm (H) x 198.87 mm (D)

17.59" (W) x 13.78" (H) x 7.83" (D)

Weight Physical 7.62 lb (3.45 kg)

Regulations BSMI, CCC, PSB, C-Tick, KCC, CE, GS, Ergo,

Gost-R/Hygienic, Ukraine, TCO'03, SASO, UL/cUL, NOM,

FCC-B, ICES-B, TUV-S/UL-AR S Mark, ENERGY STAR®

Power saving

modes

Off

24W (Typical) (blue LED)

<1W

Preset Timing Mode (pre-adjusted to VESA® 1366 x 768 @ 60 Hz / 1360 x 768 @ 60 Hz)

Warning: Do not set the graphics card in your computer to exceed these refresh rates; doing so may result in

permanent damage to the LCD display.

ViewSonic VA1913wm 15

Troubleshooting

No power

• Make sure power button (or switch) is ON.

• Make sure A/C power cord is securely connected to the LCD display.

• Plug another electrical device (like a radio) into the power outlet to verify that the outlet is

supplying proper voltage.

Power is ON but no screen image

• Make sure the video cable supplied with the LCD display is tightly secured to the video

output port on the back of the computer. If the other end of the video cable is not attached

permanently to the LCD display, tightly secure it to the LCD display.

• Adjust brightness and contrast.

• If you are using an Macintosh older than G3, you need a Macintosh adapter.

Wrong or abnormal colors

• If any colors (red, green, or blue) are missing, check the video cable to make sure it is

securely connected. Loose or broken pins in the cable connector could cause an improper

connection.

• Connect the LCD display to another computer.

• If you have an older graphics card, contact ViewSonic® for a non-DDC adapter.

Control buttons do not work

• Press only one button at a time.

ViewSonic VA1913wm 16

Customer Support

For technical support or product service, see the table below or contact your reseller.

NOTE: You will need the product serial number.

Country/Region Website T = Telephone

F = FAX Email

Australia/New Zealand www.viewsonic.com.au AUS= 1800 880 818

NZ= 0800 008 822 service@au.viewsonic.com

Canada www.viewsonic.com

T (Toll-Free)= 1-866-463-4775

T (Toll)= 1-424-233-2533

F= 1-909-468-1202

service.ca@viewsonic.com

Europe/Middle East/

Baltic countries/North

Africa

www.viewsoniceurope.com Contact your reseller

Hong Kong www.hk.viewsonic.com T= 852 3102 2900 service@hk.viewsonic.com

India www.in.viewsonic.com T= 1800 11 9999 service@in.viewsonic.com

Korea www.kr.viewsonic.com T= 080 333 2131 service@kr.viewsonic.com

Latin America

(Argentina) www.viewsonic.com/la/ T= 0800 666 0194 soporte@viewsonic.com

Latin America (Brazil) www.viewsonic.com/la/ T= 0800 891 6984 soporte@viewsonic.com

Latin America (Chile) www.viewsonic.com/la/ T= 800 440 303 soporte@viewsonic.com

Latin America

(Columbia) www.viewsonic.com/la/ T= 01 800 915 6588 soporte@viewsonic.com

Latin America (Mexico) www.viewsonic.com/la/ T= 001 800 514 6518 soporte@viewsonic.com

Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.891.55.77 CON 10 LINEAS

Electroser, Av Reforma No. 403Gx39 y 41, 97000 Mérida, Yucatán. Tel: 01.999.925.19.16

Other places please refer to http://www.viewsonic.com/la/soporte/index.htm#Mexico

Latin America (Peru) www.viewsonic.com/la/ T= 0800 53458 soporte@viewsonic.com

Macau www.hk.viewsonic.com T= 853 700 303 service@hk.viewsonic.com

Puerto Rico & Virgin

Islands www.viewsonic.com

T= 1-800-688-6688 (English)

T= 1-866-379-1304 (Spanish)

F= 1-909-468-1202

service.us@viewsonic.com

soporte@viewsonic.com

Singapore/Malaysia/

Thailand www.ap.viewsonic.com T= 65 6461 6044 service@sg.viewsonic.com

South Africa www.viewsoniceurope.com www.viewsoniceurope.com/uk/Support/Calldesk.htm

United Kingdom www.viewsoniceurope.com

/uk/ www.viewsoniceurope.com/uk/Support/Calldesk.htm

United States www.viewsonic.com

T (Toll-Free)= 1-800-688-6688

T (Toll)= 1-424-233-2530

F= 1-909-468-1202

service.us@viewsonic.com

ViewSonic VA1913wm 17

Cleaning the LCD Display

• MAKE SURE THE LCD DISPLAY IS TURNED OFF.

• NEVER SPRAY OR POUR ANY LIQUID DIRECTLY ONTO THE SCREEN OR CASE.

To clean the screen:

1. Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.

2. If the screen still not clean, apply a small amount of non-ammonia, non-alcohol based glass

cleaner onto a clean, soft, lint-free cloth, and wipe the screen.

To clean the case:

1. Use a soft, dry cloth.

2. If the case still not clean, apply a small amount of a non-ammonia, non-alcohol based, mild

non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the surface.

Disclaimer

• ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the

LCD display screen or case. Some chemical cleaners have been reported to damage the

screen and/or case of the LCD display.

• ViewSonic will not be liable for damage resulting from use of any ammonia or alcohol-

based cleaners.

ViewSonic VA1913wm 18

Limited Warranty

VIEWSONIC® LCD DISPLAY

What the warranty covers:

ViewSonic warrants its products to be free from defects in material and workmanship, under

normal use, during the warranty period. If a product proves to be defective in material or

workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace

the product with a like product. Replacement product or parts may include remanufactured or

refurbished parts or components.

How long the warranty is effective:

ViewSonic LCD displays are warranted for 3 years for all parts including the light source and 3

years for all labor from the date of the first consumer purchase.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty does not cover:

1. Any product on which the serial number has been defaced, modified or removed.

2. Damage, deterioration or malfunction resulting from:

a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized

product modification, or failure to follow instructions supplied with the product.

b. Any damage of the product due to shipment.

c. Removal or installation of the product.

d. Causes external to the product, such as electrical power fluctuations or failure.

e. Use of supplies or parts not meeting ViewSonic’s specifications.

f. Normal wear and tear.

g. Any other cause which does not relate to a product defect.

3. Any product exhibiting a condition commonly known as "image burn-in" which results

when a static image is displayed on the product for an extended period of time.

4. Removal, installation, one way transportation, insurance, and set-up service charges.

How to get service:

1. For information about receiving service under warranty, contact ViewSonic Customer Sup-

port (Please refer to Customer Support page). You will need to provide your product's serial

number.

2. To obtain warranty service, you will be required to provide (a) the original dated sales slip,

(b) your name, (c) your address, (d) a description of the problem, and (e) the serial number

of the product.

3. Take or ship the product freight prepaid in the original container to an authorized

ViewSonic service center or ViewSonic.

4. For additional information or the name of the nearest ViewSonic service center, contact

ViewSonic.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained

herein including the implied warranty of merchantability and fitness for a particular purpose.

4.3: ViewSonic LCD Warranty Page 1 of 2 LCD_LW02 Rev. 1e 06-11-07

ViewSonic VA1913wm 19

Exclusion of damages:

ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic

shall not be liable for:

1. Damage to other property caused by any defects in the product, damages based upon incon-

venience, loss of use of the product, loss of time, loss of profits, loss of business opportu-

nity, loss of goodwill, interference with business relationships, or other commercial loss,

even if advised of the possibility of such damages.

2. Any other damages, whether incidental, consequential or otherwise.

3. Any claim against the customer by any other party.

4. Repair or attempted repair by anyone not authorized by ViewSonic.

Effect of state law:

This warranty gives you specific legal rights, and you may also have other rights which vary

from state to state. Some states do not allow limitations on implied warranties and/or do not

allow the exclusion of incidental or consequential damages, so the above limitations and

exclusions may not apply to you.

Sales outside the U.S.A. and Canada:

For warranty information and service on ViewSonic products sold outside of the U.S.A. and

Canada, contact ViewSonic or your local ViewSonic dealer.

The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan

Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card.

For users in Europe and Russia, full details of warranty provided can be found in

www.viewsoniceurope.com under Support/Warranty Information.

4.3: ViewSonic LCD Warranty Page 2 of 2 LCD_LW02 Rev. 1e 06-11-07

ViewSonic VA1913wm 20

Mexico Limited Warranty

VIEWSONIC® DISPLAY PRODUCTS

What the warranty covers:

ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during

the warranty period. If a product proves to be defective in material or workmanship during the warranty period,

ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts

may include remanufactured or refurbished parts or components & accessories.

How long the warranty is effective:

ViewSonic LCD displays are warranted for 3 years for all parts including the light source and 3 years for all labor

from the date of the first consumer purchase.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty does not cover:

1. Any product on which the serial number has been defaced, modified or removed.

2. Damage, deterioration or malfunction resulting from:

a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product

modification, unauthorized attempted repair, or failure to follow instructions supplied with the product.

b. Any damage of the product due to shipment.

c. Causes external to the product, such as electrical power fluctuations or failure.

d. Use of supplies or parts not meeting ViewSonic's specifications.

e. Normal wear and tear.

f. Any other cause which does not relate to a product defect.

7. Any product exhibiting a condition commonly known as "image burn-in" which results when a static image is

displayed on the product for an extended period of time.

8. Removal, installation, insurance, and set-up service charges.

How to get service:

For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the

attached Customer Support page). You will need to provide your product's serial number, so please record the

product information in the space provided below on your purchase for your future use. Please retain your receipt

of proof of purchase to support your warranty claim.

For Your Records

Product Name: ________________________________ Model Number: _____________________________

Document Number: ____________________________ Serial Number: _____________________________

Purchase Date: ________________________________ Extended Warranty Purchase? ____________ (Y/N)

If so, what date does warranty expire? ___________

1. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c)

your address, (d) a description of the problem, and (e) the serial number of the product.

2. Take or ship the product in the original container packaging to an authorized ViewSonic service center.

3. Round trip transportation costs for in-warranty products will be paid by ViewSonic.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the

implied warranty of merchantability and fitness for a particular purpose.

Exclusion of damages:

ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable

for:

1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of

use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with

business relationships, or other commercial loss, even if advised of the possibility of such damages.

2. Any other damages, whether incidental, consequential or otherwise.

3. Any claim against the customer by any other party.

4. Repair or attempted repair by anyone not authorized by ViewSonic.

4.3: ViewSonic Mexico Limited Warranty Page 1 of 2 LCD_LW03 Rev. 1a 06-11-07

ViewSonic VA1913wm 21

4.3: ViewSonic Mexico Limited Warranty Page 2 of 2 LCD_LW03 Rev. 1a 06-11-07

Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:

Name, address, of manufacturer and importers:

México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,

Col. San Fernando Huixquilucan, Estado de México

Tel: (55) 3605-1099

http://www.viewsonic.com/la/soporte/index.htm

NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004

Hermosillo:

Distribuciones y Servicios Computacionales SA de CV.

Calle Juarez 284 local 2

Col. Bugambilias C.P: 83140

Tel: 01-66-22-14-9005

E-Mail: disc2@hmo.megared.net.mx

Villahermosa:

Compumantenimietnos Garantizados, S.A. de C.V.

AV. GREGORIO MENDEZ #1504

COL, FLORIDA C.P. 86040

Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09

E-Mail: compumantenimientos@prodigy.net.mx

Puebla, Pue. (Matriz):

RENTA Y DATOS, S.A. DE C.V. Domicilio:

29 SUR 721 COL. LA PAZ

72160 PUEBLA, PUE.

Tel: 01(52).222.891.55.77 CON 10 LINEAS

E-Mail: datos@puebla.megared.net.mx

Vera c r u z , Ve r.:

CONEXION Y DESARROLLO, S.A DE C.V. Av.

Americas # 419

ENTRE PINZÓN Y ALVARADO

Fracc. Reforma C.P. 91919

Tel: 01-22-91-00-31-67

E-Mail: gacosta@qplus.com.mx

Chihuahua

Soluciones Globales en Computación

C. Magisterio # 3321 Col. Magisterial

Chihuahua, Chih.

Tel: 4136954

E-Mail: Cefeo@soluglobales.com

Cuernavaca

Compusupport de Cuernavaca SA de CV

Francisco Leyva # 178 Col. Miguel Hidalgo

C.P. 62040, Cuernavaca Morelos

Tel: 01 777 3180579 / 01 777 3124014

E-Mail: aquevedo@compusupportcva.com

Distrito Federal:

QPLUS, S.A. de C.V.

Av. Coyoacán 931

Col. Del Valle 03100, México, D.F.

Tel: 01(52)55-50-00-27-35

E-Mail : gacosta@qplus.com.mx

Guadalajara, Jal.:

SERVICRECE, S.A. de C.V.

Av. Niños Héroes # 2281

Col. Arcos Sur, Sector Juárez

44170, Guadalajara, Jalisco

Tel: 01(52)33-36-15-15-43

E-Mail: mmiranda@servicrece.com

Guerrero Acapulco

GS Computación (Grupo Sesicomp)

Progreso #6-A, Colo Centro

39300 Acapulco, Guerrero

Tel: 744-48-32627

Monterrey:

Global Product Services

Mar Caribe # 1987, Esquina con Golfo Pérsico

Fracc. Bernardo Reyes, CP 64280

Monterrey N.L. México

Tel: 8129-5103

E-Mail: aydeem@gps1.com.mx

MERIDA:

ELECTROSER

Av Reforma No. 403Gx39 y 41

Mérida, Yucatán, México CP97000

Tel: (52) 999-925-1916

E-Mail: rrrb@sureste.com

Oaxaca, Oax.:

CENTRO DE DISTRIBUCION Y

SERVICIO, S.A. de C.V.

Murguía # 708 P.A., Col. Centro, 68000, Oaxaca

Tel: 01(52)95-15-15-22-22

Fax: 01(52)95-15-13-67-00

E-Mail. gpotai2001@hotmail.com

Tijuana:

STD

Av Ferrocarril Sonora #3780 L-C

Col 20 de Noviembre

Tijuana, Mexico

FOR USA SUPPORT:

ViewSonic Corporation

381 Brea Canyon Road, Walnut, CA. 91789 USA

Tel: 800-688-6688 (English); 866-323-8056 (Spanish);

Fax: 1-800-685-7276

E-Mail: http://www.viewsonic.com

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