ViewSonic VS15989 Wireless Presentation Dongle User Manual 319 v1 1

ViewSonic Corporation Wireless Presentation Dongle User Manual 319 v1 1

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VS15989 User Manual

Users Manual

Wireless Presentation GatewayUser GuideIMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specic languages using the Regional selection box in the upper right corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”PJ-WPD-200Model No.: VS15989

CE Conformity for European CountriesThe device complies with the EMC Directive 2004/108/EC and Low Voltage Directive 2006/95/EC, R&TTE Directive 1999/5/EC.Following information is only for EU-member states:The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2002/96/EC (WEEE).The mark indicates the requirement NOT to dispose the equipment as unsorted municipal waste, but use the return and collection systems according to local law.If the batteries, accumulators and button cells included with this equipment, display the chemical symbol Hg, Cd, or Pb, then it means that the battery has a heavy metal content of more than 0.0005% Mercury, or more than 0.002% Cadmium, or more than 0.004% Lead.European Union Regulatory ConformanceThe equipment complies with the RF Exposure Requirement 1999/519/EC, Council Recommendation of 12 July 1999 on the limitation of exposure of the general public to electromagnetic elds (0-300 GHz). This equipment meets the following conformance standards: EN301489-1, EN301489-17, EN60950-1, EN300328.We, hereby, declare that this Wi-Fi radio is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.ii

Declaration of RoHS2 ComplianceThis product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:Substance Proposed MaximumConcentration Actual ConcentrationLead (Pb) 0.1% < 0.1%Mercury (Hg) 0.1% < 0.1%Cadmium (Cd) 0.01% < 0.01%Hexavalent Chromium (Cr6+)0.1% < 0.1%Polybrominated biphenyls (PBB) 0.1% < 0.1%Polybrominated diphenyl ethers (PBDE) 0.1% < 0.1%Certain components of products as stated above are exempted under the Annex of the RoHS2 Directives as noted below:Examples of exempted components are:1. Mercury in compact uorescent lamps not exceeding 5 mg per lamp and in other lamps not specically mentioned in the Annex of RoHS2 Directive2. Lead in glass of cathode ray tubes, electronic components, uorescent tubes, and electronic ceramic parts (e.g. piezoelectronic devices)3. Lead in high temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead)Lead as an allotting element in steel containing up to 0.35% lead by weight, aluminium con-taining up to 0.4% lead by weight and as a cooper alloy containing up to 4% lead by weightiii

Declaration of RoHS2 ComplianceThis product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:Substance Proposed MaximumConcentration Actual ConcentrationLead (Pb) 0.1% < 0.1%Mercury (Hg) 0.1% < 0.1%Cadmium (Cd) 0.01% < 0.01%Hexavalent Chromium (Cr6+)0.1% < 0.1%Polybrominated biphenyls (PBB) 0.1% < 0.1%Polybrominated diphenyl ethers (PBDE) 0.1% < 0.1%Certain components of products as stated above are exempted under the Annex of the RoHS2 Directives as noted below:Examples of exempted components are:1. Mercury in compact uorescent lamps not exceeding 5 mg per lamp and in other lamps not specically mentioned in the Annex of RoHS2 Directive2. Lead in glass of cathode ray tubes, electronic components, uorescent tubes, and electronic ceramic parts (e.g. piezoelectronic devices)3. Lead in high temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead)Lead as an allotting element in steel containing up to 0.35% lead by weight, aluminium con-taining up to 0.4% lead by weight and as a cooper alloy containing up to 4% lead by weightiii

Information To User ..................................................…….. I 1. Introduction .........................................................…… 1 2. Wireless LAN Basics ................................................……. 3 3. IP ADDRESS ..........................................................……. 4 4. Install Driver/Utility ...............................................……. 5 4.1 Windows XP/Vista/Win7.......................................... 5 5. Wireless Network Configuration ....................................... 7 5.1 Utility Icon ........................................................ 7 5.2 Client Mode (Default Setting)................................... 7 6. Technical Specifications ............................................... 15 7. Troubleshooting ......................................................... 16 8. Glossary ................................................................... 17

INFORMATION TO USER Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: . Reorient or relocate the receiving antenna. . Increase the separation between the equipment and receiver. . Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. . Consult the dealer or an experienced radio/TV technician for help. FCC Caution: To assure continued compliance, any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. (Example - use only shielded interface cables when connecting to computer or peripheral devices). FCC Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. The use of the USB dongle with laptops/notebooks is prohibited.

Europe- R&TTE Compliance Statement Hereby, the company who declares that this equipment complies with the essential requirements and other relevant provisions of DIRECTIVE 1999/5/CE OF THE EUROPEAN PARLIAMENT AND THE COUNCIL of March 9, 1999 on radio equipment and telecommunication terminal Equipment and the mutual recognition of their conformity (R&TTE). CE Declaration of Conformity For the following equipment: (Product Name) (Model Designation) is herewith confirmed to comply with the requirements set out in the Council (European parliament) Directive on the Approximation of the Laws of the Member States relating to Electromagnetic Compatibility of Radio and Telecom device (1999/5/EC). For the evaluation regarding this Directive, the following standards were applied: EN 300 328 V1.7.1 EN 301 489-1 V1.8.1 ; EN 301 489-17 V2.1.1 EN 60950-1:2006+A11:2009 This equipment is marked with the symbol and can be used throughout the European community. Caution: Exposure to Radio Frequency Radiation. To comply with RF exposure compliance requirements, for mobile configurations, a separation distance of at least 20 cm must be maintained between the antenna of this device and all persons. This device is intended for use as check in the following European Community countries: Austria Belgium Czech Republic Cyprus Denmark Estonia France Finland Germany Greece Hungary Ireland Italy Iceland Luxemburg Latvia Lithuania Malta Norway Netherlands Portugal Poland Spain Sweden Slovakia Slovenia United Kingdom Wireless Presentation Dongle

The channel identifiers, channel center frequencies, and regulatory domains of each 22-MHz-wide channel are shown in following Table. Regulatory Domains ChannelIdentifierFrequency (MHZ) Japan ETSI North America Israel Mexico 1 2412 ● ● ● 2 2417 ● ● ● 3 2422 ● ● ● ● 4 2427 ● ● ● ● 5 2432 ● ● ● ● 6 2437 ● ● ● ● 7 2442 ● ● ● ● 8 2447 ● ● ● ● 9 2452 ● ● ● ● 10 2457 ● ● ● ● 11 2462 ● ● ● ● 12 2467 ● ● 13 2472 ● ● 14 2484 ●

1 Thank you for your purchase of the WLAN Adapter. Featuring wireless technology, this wireless networking solution has been designed for both large and small businesses, and it is scalable so that you can easily add more users and new network features depending on your business scale. FEATURES Support Microsoft XP(32bit/64bit) / Vista(32bit/64bit) / Win7(32bit/64bit). Operating distance of up to 300 meters in free space. 150/120/90/60/54/48/36/30/24/22/18/12/11/6/5.5/2/1 Mbps selectable Data Rate. 64/128-bit WEP , WPA (Wi-Fi Protected Access), WPA2 2.400GHz ~ 2.4835GHz unlicensed ISM Frequency Band. Modulation Method : IEEE 802.11b : DSSS (Direct Sequence Spread Spectrum). IEEE 802.11g / 802.11n : OFDM (Orthogonal Frequency Division Multiplexing). Easy operation and setting up. SYSTEM REQUIREMENTS Windows System : XP(32bit/64bit) / Vista(32bit/64bit) / Win7(32bit/64bit). System must have a device driver installed. It allows you to communicate with WLAN 11n USB Client Adapter.

2 BEFORE YOU START 1. Confirm Box Contents ◆ WLAN 11n USB Client Adapter ◆ Quick Start Guide ◆ Driver CD CONNECTING YOUR WLAN 11n USB Client Adapter Quick Start Guide Connect your WLAN 11n USB Client Adapter. Install driver. GETTING TO KNOW WIRELESS LAN ADAPTER LED LED turns on when WLAN link to WLAN adaptor or AP. LED is blinking when WLAN Adapter is active.

3 Wireless LAN network defined by IEEE 802.11b/g standard committee could be configured as : Ad Hoc wireless LAN. Infrastructure wireless LAN. Ad Hoc network is a group of wireless LAN cards, this group is called a BSS (Basic Service Set). This group can use their wireless LAN cards to communicate with each other, but can not connect to the Internet. Ad Hoc Wireless Network Infrastructure Wireless Network The most obvious dif ference between Infrastructure wireless network and Ad Hoc wireless network in Infrastructure wireless network can access the resource in the Internet through Access Point. Depending on your requirement, you can easily set up your system network to be a “Ad Hoc” or “Infrastructure” wireless network. Generally speaking, if in your network, there is an Access Point in it, we recommend you to set your network as an “Infrastructure”, so it can connect to the Internet.

4 To use the WLAN 11n USB Client Adapter with a computing device, the WLAN Adapter must be equipped with a proper Interface. All drivers and supporting software for the WLAN Adapter must be installed and configured first. Ask your system administrator for the following information, which you may need to provide during driver installation : Your Wireless Client Name. Your Wireless SSID. Your personal computer’s unique client name and workgroup name. For your network account, your user name and password. Your IP address, gateway address, and subnet mask if you’re not using a DHCP client. Any personal computer on a network is identified by a unique network address. There are two methods to assign a network address to a personal computer on a TCP/IP network : Static IP addressing. Dynamic IP addressing (DHCP Client). In network with static IP addressing, the network administrator manually assigns an IP address to each personal computer. Once a static IP address is assigned, a personal computer uses the same IP address every time it reboots and logs on to the network. You may manually change the IP address in the Network Properties dialog box. Network using static IP address is easy to set up and do not require additional network management software. In network with dynamic IP addressing, a DHCP server in the network dynamically assigns IP addresses to all clients every time they log on to the network. Network using dynamic IP address requires setting up and running a DHCP Server.

5 The installation & driver CD will automatically activate the autorun installation program after you insert the disk into your CD drive. Step 1 : Insert the installatio n CD into your CD-ROM. Choose the Setup Language and click Next button. Step 2 : Installation descriptions shown. Click Next to continue. Click Install to begin the installation

6 Installing & configuring WLAN utility Installing Drivers. Step 3 : Click Finish to complete installation

7 WLAN 11n USB Client Adapter uses its own management software. All functions controlled by users are provided by this application. When you insert the WLAN Adapter into your personal computer, a icon should appear in the Windows System Tray automatically. 5.1 Utility Icon ▓ Client mode utility running but no WLAN Adapter plugged ▓ Client mode utility running and WLAN Adapter scan available network. ▓ Client mode utility running and WLAN Adapter can not scan any AP ▓ AP mode utility running. 5.2 Client Mode (Default Setting) Wireless Device Control : ▓ Show Tray Icon – Show icon or not show icon in systray. ▓ Radio Off – Stop wireless signal. ▓ Disable Adapter – Stop wireless device. ▓ Windows Zero Config – Stop Use Utility.

10 5.2.5 Statistics Statistics page tab will show real-time TX/RX relative counters to check or evaluate the wireless performance. Click Reset button to set counter to zero. 5.2.6 Wi-Fi Protected Setup An easy and secure setup solution for Wi-Fi network. you can choose PIN Code or Push Button method to connect to an AP. ▓ Pin method: Step 1 : Push the PIN button.

11 Step 2 : Select a specific AP Step 3 : Enter the PIN code into your AP. Step 3 : Select AP that you want to configure. Step 4 : Wait for configuring your wireless AP to be the security setting.

12 ▓ PBC method: Step 1 : Push the PBC button. Step 2 : Push the physical button on your AP or visual button on the WPS config page. ▓ Soft AP: Step 1 : Click Access Point to change AP mode

13 Step 2 : Click Config to set AP. Step 3 : Setting SSID and Securtiy Step 4 : Choosing the Ethernet controller and click Apply to bridge your Soft AP.

14 Product Name 11n Wi-Fi USB Dongle(2T2R)Standard 802.11b/g/n, 802.3, 802.3uData Transfer Rate 1,2,5.5,6,11,12,18,22,24,30,36,48,54,60,90,120 and maximum of150MbpsModulation Method BPSK/ QPSK/ 16-QAM/ 64-QAMFrequency Band 2.4GHz ISM BandSpread Spectrum IEEE 802.11b: DSSS (Direct Sequence Spread Spectrum)IEEE 802.11g/n:OFDM (Orthogonal Frequency DivisionMultiplexing)RF Output Power 802.11b : 22.34 dBm，802.11g: 25.19 dBm，802.11n(20M): 22.24 dBm，802.11n(40M): 21.28 dBmOperation Mode Ad hoc, InfrastructureReceiver Sensitivity 11Mbps -80dBm@8%, 54Mbps -70dBm@10%, 130Mbps -64dBm@10%Operation Range Up to 180m in open spaceLED PowerOS Support Windows XP /Vista /7, Mac, LinuxSecurity WEP, TKIP, AES, WPA and WPA2Interface USB 2.0Power Consumption Transmit: average 305 mAReceive: average 190 mAOperating Temperature 0 – 50° C ambient temperatureStorage Temperature -10 ~ 70°C ambient temperatureHumidity 5 to 90 % maximum (non-condensing)Dimension 23.5 x 14.4 x 5.8mm (LxWxH) Cuboid bodyDimension 23.5 x 15.2 x 8mm (LxWxH) Arc body

15 Symptom : The LED is off. Remedy : Make sure the dongle is inserted properly. Otherwise contact your vendor. Symptom : The LED is always on not blinking. Remedy : Make sure that you have installed the driver from attached CD. Otherwise contact your vendor. Symptom : The LED is blinking but the icon does not appear in your icon tray. Remedy : Make sure that you have installed the Utility from the attached CD. Symptom : The dongle is linking, but can’t share files with others. Remedy : Make sure the file and printer sharing function is enabled. You can enable the function by checking the icon of My Computer -> Control Panel -> Network -> file and printer sharing -> I want to be able to give others to access to my files. Symptom : Slow or poor performance under AP mode Remedy : Try to select another channel for the communicating group or move your device closer to the Access Point.

16 IEEE 802.11 Standard The IEEE 802.11 Wireless LAN standards subcommittee, which is formulating a standard for the industry. Access Point An internetworking device that seamlessly connects wired and wireless networks together. Ad Hoc An Ad Hoc wireless LAN is a group of personal computers, each with a WLAN adapter, connected as an independent wireless LAN. Ad Hoc wireless LAN is applicable at a departmental scale for a branch or SOHO operation. BSSID A specific Ad Hoc LAN is called a Basic Service Set (BSS). Personal computers in a BSS must be configured with the same BSSID. DHCP Dynamic Host Configuration Protocol - a method in which IP addresses are assigned by server dynamically to clients on the network. DHCP is used for Dynamic IP Addressing and requires a dedicated DHCP server on the network. Direct Sequence Spread Spectrum This is the method the wireless cards use to transmit data over the frequency spectrum. The other method is frequency hopping. Direct sequence spreads the data over one frequency range (channel) while frequency hopping jumps from one narrow frequency band to another many times per second. ESSID An Infrastructure configuration could also support roaming capability for mobile workers. More than one BSS can be configured as an Extended Service Set (ESS). Users within an ESS could roam freely between BSSs while served as a continuous connection to the network wireless stations and Access Points within an ESS must be configured with the same ESSID and the same radio channel. Ethernet Ethernet is a 10/100Mbps network that runs over dedicated home/office wiring. Users must be wired to the network at all times to gain access. Gateway A gateway is a hardware and software device that connects two dissimilar

17 systems, such as a LAN and a mainframe. In Internet terminology, a gateway is another name for a router. Generally a gateway is used as a funnel for all traffic to the Internet. IEEE Institute of Electrical and Electronics Engineers Infrastructure An integrated wireless and wired LAN is called an Infrastructure configuration. Infrastructure is applicable to enterprise scale for wireless access to central database, or wireless application for mobile workers. ISM Band The FCC and their counterparts outside of the U.S. have set aside bandwidth for unlicensed use in the so-called ISM (Industrial, Scientific and Medical) band. Spectrum in the vicinity of 2.4 GHz, in particular, is being made available worldwide. This presents a truly revolutionary opportunity to place convenient high-speed wireless capabilities in the hands of users around the globe. Local Area Network (LAN) A LAN is a group of personal computers, each equipped with the appropriate network adapter card connected by cable/air, that share applications, data, and peripherals. All connections are made via cable or wireless media, but a LAN does not use telephone serv ices. It typically spans a single building or campus. Network A network is a system of personal computers that is connected. Data, files, and messages can be transmitted over this network. Networks may be local or wide area networks. Protocol A protocol is a standardized set of rules that specify how a conversation is to take place, including the format, timing, sequencing and/ or error checking. SSID A Network ID unique to a network. Only clients and Access Points that share the same SSID are able to communicate with each other. This string is case-sensitive. Static IP Addressing A method of assigning IP addresses to clients on the network. In networks with Static IP address, the network administrator manually assigns an IP address to each personal computer. Once a Static IP address is assigned, a personal computer

18 uses the same IP address every time it reboots and logs on to the network, unless it is manually changed. Temporal Key Integrity Protocol (TKIP) The Temporal Key Integrity Protocol, pronounced tee-kip, is part of the IEEE 802.11i encryption standard for wireless LANs. TKIP is the next generation of WEP, the Wired Equivalency Protocol, which is used to secure 802.11 wireless LANs. TKIP provides per-packet key mixing, a message integrity check and a re-keying mechanism, thus fixing the flaws of WEP. Transmission Control Protocol / Internet Protocol (TCP/IP) TCP/IP is the protocol suite developed by the Advanced Research Projects Agency (ARPA). It is widely used in corporate Internet works, because of its superior design for WANs. TCP governs how packet is sequenced for transmission the network. The term “TCP/IP” is often used generically to refer to the entire suite of related protocols. Transmit / Receive The wireless throughput in Bytes per second averaged over two seconds. Wi-Fi Alliance The Wi-Fi Alliance is a nonprofit international association formed in 1999 to certify interoperability of wireless Local Area Network products based on IEEE 802.11 specification. The goal of the Wi-Fi Alliance’s members is to enhance the user experience through product interoperability. The organization is formerly known as WECA. Wi-Fi Protected Access (WPA) The Wi-Fi Alliance put together WPA as a data encryption method for 802.11 wireless LANs. WPA is an industry-supported, pre-standard version of 802.11i utilizing the Temporal Key Integrity Protocol (TKIP), which fixes the problems of WEP, including using dynamic keys. Wide Area Network (WAN) A WAN consists of multiple LANs that are tied together via telephone services and / or fiber optic cabling. WANs may span a city, a state, a country, or even the world. Wired Equivalent Privacy (WEP) Now widely recognized as flawed, WEP was a data encryption method used to protect the transmission between 802.11 wireless clients and APs. However, it used the same key among all communicating devices. WEP’s problems are well-known, including an insufficient key length and no automated method for distributing the keys. WEP can be easily

19 cracked in a couple of hours with off-the-shelf tools. Wireless LAN (WLAN) A wireless LAN does not use cable to transmit signals, but rather uses radio or infrared to transmit packets through the air. Radio Frequency (RF) and infrared are the commonly used types of wireless transmission. Most wireless LANs use spread spectrum technology. It offers limited bandwidth, usually under 11Mbps, and users share the bandwidth with other devices in the spectrum; however, users can operate a spread spectrum device without licensing from the Federal Communications Commission (FCC). Fragment Threshold The proposed protocol uses the frame fragmentation mechanism defined in IEEE 802.11 to achieve parallel transmissions. A large data frame is fragmented into several fragments each of size equal to fragment threshold. By tuning the fragment threshold value, we can get varying fragment sizes. The determination of an efficient fragment threshold is an important issue in this scheme. If the fragment threshold is small, the overlap part of the master and parallel transmissions is large. This means the spatial reuse ratio of parallel transmissions is high. In contrast, with a large fragment threshold, the overlap is small and the spatial reuse ratio is low. However high fragment threshold leads to low fragment overhead. Hence there is a trade-off between spatial re-use and fragment overhead. Fragment threshold is the maximum packet size used for fragmentation. Packets larger than the size programmed in this field will be fragmented If you find that your corrupted packets or asymmetric packet reception (all send packets, for example). You may want to try lowering your fragmentation threshold. This will cause packets to be broken into smaller fragments. These small fragments, if corrupted, can be resent faster than a larger fragment. Fragmentation increases overhead, so you'll want to keep this value as close to the maximum value as possible. RTS (Request To Send) Threshold The RTS threshold is the packet size at which packet transmission is governed by the RTS/CTS transaction. The IEEE 802.11-1997 standard allows for short packets to be transmitted without RTS/CTS transactions. Each station can have a different RTS threshold. RTS/CTS is used when the data packet size exceeds the defined RTS threshold. With the CSMA/CA transmission

20 mechanism, the transmitting station sends out an RTS packet to the receiving station, and waits for the receiving station to send back a CTS (Clear to Send) packet before sending the actual packet data. This setting is useful for networks with many clients. With many clients, and a high network load, there will be many more collisions. By lowering the RTS threshold, there may be fewer collisions, and performance should improve. Basically, with a faster RTS threshold, the system can recover from problems faster. RTS packets consume valuable bandwidth, however, so setting this value too low will limit performance. Beacon Interval In addition to data frames that carry information from higher layers, 802.11 includes management and control frames that support data transfer. The beacon frame, which is a type of management frame, provides the "heartbeat" of a wireless LAN, enabling stations to establish and maintain communications in an orderly fashion. Beacon Interval represents the amount of time between beacon transmissions. Before a station ent ers power save mode, the station needs the beacon interval to know when to wake up to receive the beacon (and learn whether there are buffered frames at the access point). Preamble Type There are two preamble types defined in IEEE 802.11 specification. A long preamble basically gives the decoder more time to process the preamble. All 802.11 devices support a long preamble. The short preamble is designed to improve efficiency (for example, for VoIP systems). The difference between the two is in the Synchronization field. The long preamble is 128 bits, and theshort is 56 bits. WPA2 It is the second generation of WPA. WPA2 is based on the final IEEE 802.11i amendment to the 802.11 standard. Temporal Key Integrity Protocol (TKIP) The Temporal Key Integrity Protocol, pronounced tee-kip, is part of the IEEE 802.11i encryption standard for wireless LANs. TKIP is the next generation of WEP, the Wired Equivalency Protocol, which is used to secure 802.11 wireless LANs. TKIP provides per-packet key mixing, a message integrity check and a re-keying mechanism, thus fixing the flaws of WEP.

21 802.1x Authentication 802.1x is a framework for authenticated MAC-level access control, defines Extensible Authentication Protocol (EAP) over LANs (WAPOL). The standard encapsulates and leverages much of EAP, which was defined for dial-up authentication with Point-to-Point Protocol in RFC 2284. Beyond encapsulating EAP packets, the 802.1x standard also defines EAPOL messages that convey the shared key information critical for wireless security. Advanced Encryption Standard (AES) Security issues are a major concern for wireless LANs, AES is the U.S. government’s next-generation cryptography algorithm, which will replace DES and 3DES.

Customer SupportFor technical support or product service, see the table below or contact your reseller.Note : You will need the product serial number.Country/Region Website T = TelephoneF = FAX EmailAustralia/New Zealand www.viewsonic.com.au AUS= 1800 880 818NZ= 0800 008 822 service@au.viewsonic.comCanada www.viewsonic.comT (Toll-Free)= 1-866-463-4775T (Toll)= 1-424-233-2533F= 1-909-468-3757service.ca@viewsonic.comEurope www.viewsoniceurope.com www.viewsoniceurope.com/uk/support/call-desk/Hong Kong www.hk.viewsonic.com T= 852 3102 2900 service@hk.viewsonic.comIndia www.in.viewsonic.com T= 1800 266 0101 service@in.viewsonic.com Korea www.kr.viewsonic.com T= 080 333 2131 service@kr.viewsonic.comLatin America (Argentina) www.viewsonic.com/la/ T= 0800-4441185 soporte@viewsonic.comLatin America (Chile) www.viewsonic.com/la/ T= 1230-020-7975 soporte@viewsonic.comLatin America(Columbia) www.viewsonic.com/la/ T= 01800-9-157235 soporte@viewsonic.comLatin America (Mexico) www.viewsonic.com/la/ T= 001-8882328722 soporte@viewsonic.comRenta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.891.55.77 CON 10 LINEASElectroser, Av Reforma No. 403Gx39 y 41, 97000 Mérida, Yucatán. Tel: 01.999.925.19.16Other places please refer to http://www.viewsonic.com/la/soporte/index.htm#MexicoLatin America (Peru) www.viewsonic.com/la/ T= 0800-54565 soporte@viewsonic.comMacau www.hk.viewsonic.com T= 853 2870 0303 service@hk.viewsonic.comMiddle East ap.viewsonic.com/me/ Contact your reseller service@ap.viewsonic.comPuerto Rico & Virgin Islands www.viewsonic.comT= 1-800-688-6688 (English)T= 1-866-379-1304 (Spanish)F= 1-909-468-3757service.us@viewsonic.comsoporte@viewsonic.comSingapore/Malaysia/Thailand www.viewsonic.com.sg T= 65 6461 6044 service@sg.viewsonic.comSouth Africa ap.viewsonic.com/za/ Contact your reseller service@ap.viewsonic.comUnited States www.viewsonic.comT (Toll-Free)= 1-800-688-6688T (Toll)= 1-424-233-2530F= 1-909-468-3757service.us@viewsonic.com22

Limited Warranty Please go to the Customer Support table in this guide for the ViewSonic website in your region to get warranty information.

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