VivaChek Biotech PVGM04 Blood Glucose Meter User Manual VivaChek Ino

VivaChek Biotech (Hangzhou) Co., Ltd. Blood Glucose Meter VivaChek Ino

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User Manual_VGM04

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Blood Glucose Monitoring System
Dear VivaChek™ Ino Smart System User,
Thank you for choosing the VivaChek™ Ino Smart Blood Glucose Monitoring
System! VivaChek™ Ino Smart Blood Glucose Monitoring System is designed for
easy test of blood glucose and helps you keep blood glucose under control.
Read this User’s Manual carefully before you use your meter system. This manual
will help you to get comfortable using the VivaChek™ Ino Smart Blood Glucose
Monitoring System and get reliable test results. Please keep your User’s Manual in
a safe place; you may want to refer it in the future.
Thank you again for choosing the VivaChek™ Ino Smart System.
Intended Use and Principle
VivaChek™ Ino Smart Blood Glucose Monitoring System is comprised of the
VivaChek™ Ino Smart Blood Glucose Meter and the VivaChek™ Ino Blood
Glucose Test Strips. The VivaChek™ Ino Smart Blood Glucose Monitoring System
(Meter Model: VGM04) is designed to quantitatively measure the glucose
concentration in fresh capillary whole blood. It is used at home as a way to monitor
the effectiveness of diabetes control programs. This system is intended to be used
by a single patient and should not be shared.
The VivaChek™ Ino Smart Blood Glucose Monitoring System is not used for the
diagnosis of or screening of diabetes or for neonatal use.
The VivaChek™ Ino Blood Glucose Control Solution is for use with the VivaChek™
Ino Smart Blood Glucose Meter and VivaChek™ Ino Strips as a quality control
check to verify that the meter and test strip are working together properly, and that
the test is performing correctly.
TABLE OF CONTENTS
1.
Understanding Your Testing Tools…………………………………..
Your Meter System Overview………………………………………….. 1
Your Meter Display………………………………………………………. 2
Important Safety Information……………………………………………… 3
Limitations…………………………………………………………………... 4
2.
3.
Setting Up Your System………………………………………………..
Set the clock……………………………………………………………..
Set the date……………………………………………………………….
Set the time………………………………………………………………..
Set the audio feature……………………………………………………..
Pairing your meter with the Smartphone……………………………….
Syncing to send results wirelessly to the app…………………………..
Taking a Test……………………………………………………………..... 10
Preparing the Test Strip…………………………………………………….10
Getting a Blood Drop and Testing…………………………………………11
Discard the Used Test Strip…..…………………………………………... 12
Testing with Control Solution…………………………….……………...... 14
Using the Meter Memory………………………………………………….. 17
4.
Maintenance and Troubleshooting………………………………...... 18
Recharging Batteries…………………………………………………….. 18
Caring for Your Glucose Monitoring System……………………………. 19
Cleaning and Disinfection…………………………………………………. 19
Troubleshooting Guide…………………………………………………….. 21
Symptoms of High or Low Blood Glucose………………………………. 23
5.
Technical Information……………………………………………………. 24
System Specifications……………………………………………………... 24
Warranty…………………………………………………………………….. 25
ii
CHARPTER 1: UNDERSTANDING YOUR TESTING TOOLS
Your Meter System Overview
The VivaChek™ Ino Smart Blood Glucose Meter and VivaChek™ Ino Strip
Your Meter Display
The picture below shows all the symbols that appear on your meter display.
Please make sure the display is working properly before testing. When the meter is
off, press and hold
to see the complete display. All display segments will
appear. If you need more time to check the display, repeat the above operation.
All of the segments should be clear and exactly like the picture below. If not,
contact VivaChek Customer Support at 800-951-8430 (7 days a week. 9 a.m.-5
p.m. Eastern Time) for help. Please contact your health care professional if you
need help.
Icon
What it Means
The top right area on the screen indicates the date.
The top left area on the screen indicates the time.
Indicates empty battery or battery needs to be recharged
The center area on the display, this shows the test results or
error codes.
Indicates the system is ready to test.
Control test result.
Test results are displayed as mg/dL or mmol/L according to
local government regulation.
Bluetooth
The meter failed to sync with the Smartphone.
Memory
Notes:
Your VivaChek™ Ino Smart meter is pre-set with beep sound function, the meter
will beep when:
•
turn on the meter.
•
the test strip is inserted and ready to apply blood or control solution.
•
sufficient blood or control solution is pulled into the test strip.
•
the test is complete.
•
it is time to perform a test if you set the test alarms.
•
if any error occurs during operation.
Meter Use and Precautions
• The meter is preset to display blood glucose concentration in either millimoles
per liter (mmol/L) or milligrams per deciliter (mg/dL). This depends on your
country’s standard unit of measurement. This unit of measure cannot be
adjusted. The meter will be set to mg/dL by default when sold in the United
States.
• Meter will shut off by itself after 2 minutes of inactivity.
• Do not get water or other liquids inside the meter.
• Keep the strip port area clean.
• Keep your meter dry. Avoid exposing it to extreme temperatures or humidity. Do
not leave it in your car.
• Do not drop the meter or get it wet. If you do, check the meter by running a
quality control test. Refer to Quality Control Test for instructions.
• Do not take the meter apart. This will void the warranty.
• Refer to the Caring for Your Meter section for details on cleaning the meter.
• Keep the meter and all associated parts out of reach of children.
Note: Follow proper precautions and all local regulations when disposing of the
meter and used batteries.
Important Safety Information
•
The meter is single patient use. Do not share them with anyone including
other family members! Do not use on multiple patients!
•
Always keep the test strips in the original vial. Tightly close the vial
immediately after you have removed the test strip.
•
Do not use the meter if it is dropping into water or splashing water on to it.
•
Wash and dry your hands well before and after testing.
•
Test strips and Safety lancets are for single use only.
•
•
•
•
•
•
Do not drop blood directly on the flat surface of the test strip.
Check the expiration dates and discard dates on your test strips vial label
(or on the foil pouch) and control solution bottle label.
Use only VivaChek™ Ino test strip with your VivaChek™ Ino Smart meter.
Use only VivaChek™ Ino control solution with your VivaChek™ Ino Smart
meter and VivaChek™ Ino strip.
For self-testers, consult your physician or diabetes health care professional
before making any adjustments to your medication, diet or activity routines.
If the system is used in a manner not specified by the manufacturer,
the protection provided by the system can be impaired.
Potential Biohazard
All parts of the kit are considered biohazardous and can potentially transmit
infectious diseases.
Note:
1. The meter and safety lancet are for single patient use. Do not share them with
anyone!
2. All parts of the kit are considered biohazardous. They can potentially transmit
infectious diseases from blood borne pathogens, even after you have
performed cleaning and disinfection. Please follow proper precautions when
handling your meter and lancing device.
3. Cross-use of meter and lancing device may cause Bloodborne Pathogens
Transmission. For more information, please refer to the FDA Public Health
Notification: “Use of Fingerstick Devices on More than One Person Poses Risk
for Transmitting Bloodborne Pathogens: Initial Communication” (2010) at
http://www.fda.gov/MedicalDevices/Safety/AlertsandNotices/ucm224025.htm.
You may also refer to the CDC Clinical Reminder: “Use of Fingerstick Devices
on More than One Person Poses Risk for Transmitting Bloodborne Pathogens”
(2010) at http://www.cdc.gov/injectionsafety/Fingerstick-DevicesBGM.html.
Limitations
•
Very high (above 70%) and very low (below 20%) hematocrit levels can
cause false results. Talk to your health care professional to find out your
hematocrit level.
•
If you are taking vitamin C (ascorbic acid > 3 mg/dL) then your glucose
results using this meter may not be reliable.
•
The system is tested to accurately read the measurement of glucose in
whole blood within the range of 45 to 600 mg/dL.
•
The VivaChek™ Ino Smart Blood Glucose Monitoring System has been
tested and shown to work properly up to 13123ft.
•
Critically ill patients should not be tested with this system.
•
Patient who is taking oxygen therapy is not recommended for testing with
VivaChek™ Ino Smart Blood Glucose Monitoring System.
•
Blood samples from patients in shock, or with severe dehydration or from
patients in a hyperosmolar state (with or without ketosis) have not been
tested and are not recommended for testing with VivaChek™ Ino Smart
Blood Glucose Monitoring System.
•
The VivaChek™ Ino Smart Blood Glucose Monitoring System should not be
used following xylose absorption procedures.
•
Not for neonatal use.
•
Not for screening or diagnosis of diabetes mellitus.
Note:
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that
may cause undesired operation.
Please note that changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.
CHAPTER 2: SETTING UP YOUR SYSTEM
Before you first time using your meter or if you change your meter batteries, you
should check and update your meter settings.
1. Set the Clock
Set the clock for either 12 or 24 hour mode Press
to adjust it then press and
hold
to save your choice. Start setting the year, month and date.
2. Enter the setting mode and set the date
The year will now flash. Press
to adjust it then press and hold
until the
meter beeps to set, then it will shift to the next digit for setting. Repeat the above
action until the year setting is completed.
The month will now flash. Press
the meter beeps to set.
to adjust the month, press and hold
until
The date will now flash. Press
to adjust the date, press and hold
until the
meter beeps to set, then it will shift to the next digit for setting. Repeat the above
action until the year setting is completed.
Note:
Before you first time use your meter system for testing, please adjust the meter
settings to set the date and time, ensuring that results stored in the memory are
shown with the correct date and time.
3. Set the Time
The hour will now flash. Press
to adjust the current hour, press and hold
until the meter beeps to set, then it will shift to the next digit for setting. Repeat the
above action until the hour setting is completed.
The minute will now flash. Press
set.
to adjust the minute, press and hold
to
to select “On” or “OFF”. Press and hold
to
Set the audio feature
After you set the time, press
set.
Now you have completed your meter set up. A symbol of a test strip appears letting
you know the meter is ready to test.
Pairing your meter with the Smartphone
Pairing prepares your VivaChek™ Ino Smart Meter and Smartphone to
communicate with each other. The devices must be within 5 meters of each other
to pair and sync. Download the GlucoWell™ app before pairing your meter and
Smartphone.
Note: it is compatible with iPhone mobile phones with iOS 8.0 or above operating
system.
WARNING
DO NOT pair another person’s meter with your Smartphone.
To pair the Smartphone with your meter, turn your meter on and follow these steps:
1. When you turn on your meter, the ( ) symbol will appear to indicate
Bluetooth® is on.
®
2. To turn on Bluetooth on your Smartphone tap the Settings icon on the home
screen.
3. Next select Bluetooth and set Bluetooth to ON. Your devices are now
searching for each other.
4. Look for a device named VivaChek. This is your meter.
5. Tap on the entry that represents your VivaChek™ Ino Smart meter.
6. Enter your meter pass code using the keypad. The pass code is the last 5
digits from the Serial Number on the back of your meter.
7. Tap Pair
8. Wait for the Smartphone status to say “Connected”. Congratulations! Your
meter and Smartphone are now paired. Before testing, you must now initially
sync the meter with the app.
NOTE: The button will continue to blink with blue light after successful pairing.
Initial syncing of the meter and app
You must initially sync the meter and app before you start testing your blood
glucose. The first time you sync, the Smartphone will sync the date in the meter.
The Smartphone checks and syncs the date and time in your meter each time you
connect the meter with your Smartphone. Check the date and time on your
Smartphone often to be sure they are correct. For instructions on setting the date
and time on your Smartphone, see the user manual for your Smartphone.
Using your meter without the app
The meter can be used without a Smartphone or the app. You can still test your
blood glucose and review your results on the meter screen.
Your meter automatically stores up to 500 results with the time and date. Test
results are stored from the newest to the oldest. If there are already 500 records in
memory, the oldest record will be erased to make room for a new one.
CHAPTER 3: TAKING A TEST
Set up your meter correctly and have all the materials you will need ready before
you begin testing. This including your VivaChek™ Ino Smart meter, the
VivaChek™ Ino test strips and VivaChek™ Safety Lancets.
Preparing the Test Strip
1.
Wash and dry your hands well before testing.
2.
Remove a test strip from the test strip vial (or the foil pouch). Tightly close the
vial cap immediately after you have removed the test strip.
3.
Insert the test strip into the meter in the direction of the arrows. Meter turns
on after a beep.
4.
A symbol with a test strip with a flashing blood will appear letting you know
the meter is ready to test.
Note:
Check the expiration and discard dates on the test strip vial. All expiration dates
are printed in Year-Month format. 2019/01 indicates January, 2019. Your
VivaChek™ Ino test strips have 4 months shelf life after you first open the test strip
vial. Write the discard date on the vial label when you first open it. Make sure the
test strip does not appear damaged. Prior to testing, wipe the test site with an
alcohol swab or soapy water. Use warm water wash hands to increase blood flow if
necessary. Then dry your hands and the test site thoroughly. Make sure there is no
cream or lotion on the test site.
10
Getting a Blood Drop and Testing
Here is an example of how to use a VivaChek™ Safety Lancet for fingertip
blood sampling. If you use a different single-use auto-disabling safety lancet
or lancing device, please follow the manufacturer’s instructions.
1.
Carefully rotate and pull off the protective cap.
Avoid placing your thumb or fingers over the
uncapped end of the safety lancet.
2.
Hold the safety lancet against the puncture site.
Note: Before using a single-use auto-disabling
safety lancet for blood sampling, wash both hands
with soap and warm water and disinfect the puncture
site with a topical skin antiseptic such as an alcohol
swab.
3.
Gently press the safety lancet against the puncture
site to lance the skin. Listen for an audible click. This
indicates that the safety feature of the device has
been activated. Dispose of the lancet in an
appropriate biohazard sharps container. Please see
the Caution Statement.
4.
Gently massage from the surrounding area toward
the puncture site to collect the required blood
volume.
For the greatest reduction in pain, lance on the sides
of the fingertips. Rotation of sites is recommended. Repeated punctures in
the same spot can make fingers sore and callused.
Caution Statement
•
Do not use the single-use auto-disabling safety lancet if the cap is
•
•
•
missing or loose.
Always use a new, sterile single-use auto-disabling safety lancet. Do
not reuse the single-use auto-disabling safety lancet.
Avoid getting the single-use auto-disabling safety lancet dirty with hand
lotion, oil, dirt or debris.
Single-use auto-disabling safety lancets appropriate biohazard sharps
container. If a biohazard sharps container is not available use a heavy
duty plastic container such as a laundry detergent bottle. Ensure the
container is leak-resistant and has a hard puncture proof lid. Do not
place loose sharps into the trash and do not flush down the toilet. Do
not place sharps into the recycle bin as they are not recyclable.
11
5.
Immediately touch the tip of the test strip to the drop of blood. The blood
pulled into the test strip through the tip. Make sure that the blood sample
has been fully filled the check window on the strip tip. Hold the tip of the test
strip in the blood drop until the meter beeps.
Note:
If the blood sample does not fill the check window, do not add a second drop.
Discard the test strip and start over with a new test strip.
6.
The meter counts down 5 seconds and your result appears on the display
after a beep. The test result will automatically be stored in the meter
memory. Please do not touch the test strip during the countdown as this
may result in an error.
Discard the Used Test Strip
You can discard the used test strip by hand. The Meter turns off automatically after
a beep.
Potential Biohazard
Dispose of the used test strips as medical waste.
12
Expected Diabetes Control Goal:
Blood glucose values will vary depending on food intake, medication dosages,
health, stress, or exercise. Ideally, to control the glucose level as close to a normal
(non-diabetic) blood glucose level as you safely can.
Expected blood glucose levels for people without diabetes:1
Time
Fasting and Before Meals
2 hours after meals
Range, mg/dL
Range, mmol/L
70-100
3.9 – 5.6
Less than 140
Less than 7.8
Reference:
1. ADA Clinical Practice Recommendations, 2015.
Warning:
•
If your blood glucose reading is under 50 mg/dL or you see LO (less than
45 mg/dL) on the meter display, contact your health care professional as
soon as possible.
•
If you test result is above 250 mg/dL or you see HI (greater than 600 mg/dL)
on the meter display, contact your health care professional as soon as
possible.
•
Do not change your medication therapy based on VivaChek™ Ino Smart
test result before consult your health care provider.
Questionable or Inconsistent Results:
If your blood glucose result does not match how you feel, please:
•
Check the expiration date and the discard date of the test strip. Make sure
that the test strip vial has not been opened for more than 4 months.
•
Confirm the temperature in which you are testing is between 41-113°F.
•
Make sure that the test strip vial has been tightly capped.
•
Make sure the test strip has been stored at 36-86°F, 10-90% humidity..
•
Make sure the test strip was used immediately after removing from the test
strip vial (or the foil pouch).
•
Make sure that you followed the test procedure correctly.
•
Perform a control solution test (See Performing a Control Test for
instructions).
After checking all of the conditions listed above, repeat the test with a new test strip.
If you are still unsure of the problem, please contact VivaChek Customer Support
at 800-951-8430 (7 days a week. 9 a.m.-5 p.m. Eastern Time). Please contact your
health care professional if you need help.
13
Testing with Control Solution
Why Perform Control Tests
Performing a control test lets you know that your meter and test strips are working
properly to give reliable test results. You should perform a control test when:
•
Once a week
•
You open a new box of test strips
•
You want to check the meter and test strips
•
Your test strips were stored in extreme temperature or humidity
•
After cleaning your meter
•
You dropped the meter
•
Your test result does not match with how you feel
About the Control Solutions
•
Only use VivaChek™ Ino Control Solutions (1, 2 or 3) to practice on the
system.
•
Your meter automatically recognizes the control solution.
•
The control solution results are not including in the average value
calculation.
•
Store the control solution at 36-86°F, 10-90% humidity..
•
All expiration dates are printed in Year-Month format. 2017/01 indicates
January, 2017.
•
Do not use control solution that is past the expiration date or discard date
(the control solution will expire 4 months after the bottle is opened for the
first time).
•
Shake the bottle well before use.
•
Close the bottle tightly after use.
Performing a Control Test
1.
Remove test strip from the test strip vial (or the foil pouch). Tightly close the
vial cap immediately after you have removed the test strip.
Note: Check the expiration and discard dates of the test strips. Do not use the
expired test strip.
2.
Insert a test strip into the meter in the direction of the arrows.
3.
The meter turns on after a beep. An image of a test strip with a flashing blood
drop will appear letting you know the meter is ready to test.
14
4.
Shake the control solution bottle thoroughly. Squeeze the control solution
bottle gently and discard the first drop. Squeeze out a second small drop on
a clean nonabsorbent surface.
Note: Do not apply control solution to the test strip directly from the bottle.
5.
Immediately touch the tip of the test strip to the drop of control solution. The
control solution is pulled into the test strip through the strip tip.
Note:
If the control solution sample does not fill the check window, do not add a second
drop. Discard the test strip and start over with a new test strip.
6.
Hold it in the drop until the meter beeps, and then you see the meter count
15
down on the screen and followed with your control test result after a beep.
Note:
The meter will automatically recognize and mark the control result for you. Control
results are not included in the 7, 14 and 30 day average calculation.
Understand Your Control Test Result
Compare your control test result with the ranges printed on the test strip vial label.
Notes:
If your control test result is out of range:
• Check the expiration dates and discard dates of the test strip and control
solution. Make sure that the test strip vial and the control solution bottle have
not been opened for more than 4 months. Discard any expired test strips or
control solution.
• Confirm the temperature in which you are testing is between 50-104°F.
• Make sure that you stored strip and control solution at 36-86°F, 10-90%
humidity.
• Make sure that the test strip vial and the control solution bottle have been tightly
capped.
• Make sure the test strip was used immediately after removing from the test strip
vial (or the foil pouch).
16
• Make sure the control solution was mixed well.
• Confirm that you are using VivaChek™ Ino brand control solution.
• Make sure that you followed the test procedure correctly.
After checking all of the conditions listed above, repeat the control solution test with
a new test strip. If your results still fall out of the range indicated on the test strip
vial label, your meter or test strips may not be working properly. DO NOT use the
system to test blood. Contact VivaChek Customer Support at 800-951-8430 (7
days a week. 9 a.m.-5 p.m. Eastern Time) for help. Please contact your health care
professional if you need help.
To turn your meter off, just remove the test strip. Dispose of the used test strips as
medical waste. The result will be automatically marked and stored in the meter
memory. Control results will be not included in your blood glucose averages.
Using the Meter Memory
Your meter automatically stores up to 500 results with the time and date. Test
results are stored from the newest to the oldest.
Notes:
•
If there are already 500 records in memory, the oldest record will be erased
to make room for a new one.
Viewing Your Test Results
When your meter is off, press
to turn the meter on. After a beep, a symbol of a
test strip flashes on the display. Continue to press
to review previous results in
order. Results will be shown starting with the most recent. Each result will show the
date and time the test was taken.
When END appears on the display, you have viewed all of the results in the
memory.
17
CHARTER 4:MAINTENANCE AND TROUBLESHOOTING
Proper maintenance is recommended.
Recharging the Battery
When the meter needs to be recharged, the Empty Battery symbol (
) will
appear.
When the Empty Battery symbol (
) appears by itself on the screen, the meter
cannot be used. You must recharge the battery before using your meter.
The meter battery may be charged using one of the following options:
• Micro USB cable (computer charging)
• Micro USB cable with the AC adapter (wall charging)
If you need the Micro USB cable or AC adapter which are not included in your kit,
please contact your local distributor.
Caution:
• Do Not charge the meter outdoors or in a wet area.
• Do Not use the Micro USB cable, AC adapter or meter if it is damaged,
discolored, abnormally hot, or has an unusual odour. Contact your local distributor.
• Do Not plug the AC adapter into a wall socket and leave it unattended.
• Verify that the wall socket voltage matches the AC adapter voltage.
• Do Not allow unsupervised children to charge the meter battery.
Caution:
Do Not insert a test strip when the meter is connected to a computer or wall outlet.
NOTE:
• Using the Micro USB cable or AC adapter charges the battery in about 2 hours.
• When using the USB port on your computer to charge the battery, be sure the
computer is turned on and not in standby mode. If the meter does not charge, try
using another USB port on your computer.
• To optimise battery life, it is best to recharge the battery when the Low Battery
symbol (
) appears。
•
•
Caution:
If you use the AC adapter which not provided by VivaChek, be ensure it meets
the standard EN 60950-1;
If you use the USB port on your computer to charge the battery, be ensure it
meets the standard IEC60950.
18
Caring for Your Glucose Monitoring System
•
•
•
•
Store meter in the carrying case provided whenever possible.
Wash and dry hands well before handling to keep the meter and test strips
free of water and other contaminants.
VivaChek™ Ino Smart Blood Glucose Meter is a precision electronic
instrument. Please handle it with care.
Avoid exposing meter and test strips to excessive humidity, heat, cold, dust,
or dirt.
Cleaning and Disinfection
Your VivaChek™ Ino Smart Blood Glucose Meter should be cleaned and
TM
disinfected a minimum of once per week. Use only Clorox Healthcare Bleach
Germicidal Wipes, which has been proven to be safe to use with the VivaChek™
Ino Smart Blood Glucose Meter.
Cleaning is part of your normal care and maintenance and should be performed
prior to disinfection, but cleaning does not kill germs. After use and exposure to
blood, all parts of this kit can potentially transmit infectious diseases. Disinfecting
reduces the risk of transmitting infectious diseases.
Cleaning your meter
The meter should be cleaned whenever they are visibly dirty or a minimum of once
per week. For cleaning, first use one piece of Clorox™ Healthcare Bleach
Germicidal Wipes (EPA Registration No. 67619-12) to clean the entire meter
surface for 1 minute. This pre-cleaning is to prepare the meter surface for a
disinfection process.
Disinfecting your meter
The meter should be disinfected a minimum of once per week. The meter
disinfection process has been validated through repeated disinfection cycles,
which is equivalent to 5 years of meter usage based on once daily cleaning and
disinfection processes. This is to ensure that your meter will operate properly, even
with the disinfection process applied to it for 5 years.
After cleaning your meter, use one piece of Clorox™ Healthcare Bleach Germicidal
Wipes (EPA Registration No. 67619-12) to wipe the meter. The wipe will be wiped
using 2 pass, where one pass equals a back and forth motion for a total of 4
motions. And then, please expose the meter to air dry for at least 2 minute as
specified on the disinfectant wipe manufacturer’s label.
Disinfection is performed using one wipe to ensure that the treated the surface of
the meter remained visibly wet during the contact time.
CloroxTM Healthcare Bleach Germicidal Wipes containing Sodium hypochlorite
19
0.55%, which has been proven to be safe to use with the VivaChek™ Ino Smart
TM
system. Clorox
Healthcare Bleach Germicidal Wipes are available through
CLOROX PROFESSIONAL PRODUCTS CO. You can purchase them by visiting
TM
their website at www.cloroxprofessional.com. Clorox
Healthcare Bleach
Germicidal Wipes are also available at internet retailers such as www.amazon.com,
or for more information call VivaChek Customer Support at 800-951-8430
(available 7 days a week, 8 a.m.- 5 p.m. Eastern Time). Please contact your health
care professional if you need help.
Wash hands thoroughly with soap and water after disinfecting procedure.
Notes:
•
Do not use alcohol or any other solvent.
•
Do not allow liquid, dirt, dust, blood, or control solution to enter the test strip
port or the data port.
•
Do not squeeze the wipe or gauze into test strip port.
•
Do not spray cleaning solution on the meter.
•
Do not immerse the meter in any liquid.
Notes:
Although it has not been observed, some alterations may appear on your meter
due to the cleaning and disinfection procedure. Such as: cloudy display window,
plastic housing cracking, meter buttons do not function, partial display on full
screen, unable to execute the meter’s initial set up, etc. Stop using the meter and
please contact Customer Support for help.
If you have questions about cleaning or disinfecting, or if you see evidence of
physical damage, contact VivaChek Customer Sopport at 800-951-8430 (available
7 days a week, 8 a.m.- 5 p.m. Eastern Time). Please contact your health care
professional if you need help.
20
Troubleshooting Guide
What You See
What It Means
What You Should Do
Blood or control solution
was applied to the test
strip before the flashing
blood drop appeared on
the display
Discard the test strip
repeat the test with a new
strip. Wait until you see
flashing blood drop on
display before testing.
and
test
the
the
The meter is sensing a Discard the test strip
used or contaminated repeat the test with a new
strip. Wait until you see
test strip.
flashing blood drop on
display before testing.
and
test
the
the
Incorrect test strip.
Discard the test strip and
repeat the test with a new test
strip. Make sure that you are
using a VivaChek™ Ino test
strip
from
VivaChek
Laboratories, Inc..
Incorrect sample.
Discard the test strip and
repeat the test with a new test
strip. Make sure that only
human capillary blood and
VivaChek™
Ino
control
solution are used for the test.
Temperature
range.
out
of Move to an area that is within
the operating range for the
meter. Let the meter adjust to
this temperature for 20 minutes
before performing a test.
Potential software
hardware issue.
or Take out batteries and restart the
21
meter. If the problem continues,
contact
VivaChek
Customer
Sopport
at
800-951-8430
(available 7 days a week, 8 a.m.5 p.m. Eastern Time). Please
contact
your
health
care
professional if you need help.
A test strip was inserted
while the meter was
connected to a computer
or wall outlet.
Insufficient sample.
When the charge is completed
(about 2 hours when charging
an empty battery), remove the
Micro USB cable from the
meter, and then take a test.
Repeat the test and apply
enough sample to fill the test
strip check window.
The test result is above Wash and dry your hands well
600 mg/dL.
and the test site. Repeat the
test using a new test strip. If
your result still flashes HI,
contact your health care
professional as soon as
possible.
The meter failed to sync Turn
on
the
meter,
with the Smartphone.
Smartphone’s Bluetooth and
the app, and try to pair again. If
the problem continues, contact
your local distributor.
Caution:
Glucose levels above 250 mg/dL (13.9 mmol/L) may indicate a potential serious
medical conditions.
The test result is below Repeat the test using a new
45 mg/dL.
test strip. If your result still
flashes LO, contact your
health care professional as
soon as possible.
Caution:
Glucose levels below 50 mg/dL (2.8 mmol/L) may indicate a potential serious
medical conditions.
22
Symptoms of High or Low Blood Glucose
You can better understand your test results by being aware of the symptoms of
high or low blood glucose. According to the American Diabetes Association, some
of the most common symptoms are:
High blood glucose
(Hyperglycemia):
• frequent urination
• excessive thirst
• blurred vision
• increased fatigue
• hunger
Low blood glucose
(Hypoglycemia):
• shakiness
• sweating
• fast heartbeat
• blurred vision
• confusion
• passing out
• irritability
• seizure
• extreme hunger
• dizziness
Ketones (ketoacidosis):
• shortness of breath
• nausea or vomiting
• very dry mouth
Warning:
If you are experiencing any of these symptoms, test your blood glucose. If your test
result is under 50 mg/dL or above 250 mg/dL, contact your health care professional
immediately.
23
CHAPTER 5: TECHNICAL INFORMATION
System Specifications:
Feature
Specification
Measurement range
45 to 600 mg/dL
Result calibration
Plasma-equivalent
Sample
Fresh capillary whole blood
Sample volume:
0.8 µL
Test time
5 seconds
Power source
Rechargeable 3.7 Volt Lithium Ion battery
Charging current
100mAh,
Battery type
Rechargeable, non-serviceable, 250mAh, 3.7 Volt DC
nominal, lithium polymer battery (5V input charge
voltage)
Glucose units of measure
The meter is pre-set to milligrams per deciliter (mg/dL)
Memory
Up to 500 records with date and time
Automatic shutoff
2 minutes after last action
Dimensions
83 mm x 52 mm x 18.7 mm
Display size
32mm x 32 mm
Weight
Approximately 53g
Operating temperature
41-113°F
Operating relative humidity
10-90% (non-condensing)
Hematocrit range
20-70%
Direct current
Data port
Micro USB
Bluetooth
Version 4.2 (syncing with a Smart Phone for data and
time)
24
Warranty
Please complete the warranty card that came with this product and mail it to
VivaChek Laboratories, Inc.
913 N market Street
Wilmington, De, 19801, USA
If the meter fails to work for any reason other than obvious abuse within the first
five (5) years from purchase, we will replace it with a new meter free of charge. For
your records, also write the purchase date of your product here.
Date of purchase: ________________________________________________
Note:
This warranty applies only to the meter in the original purchase, and does not apply
to the batteries supplied with the meter.
25

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