Voyetra Turtle Beach TB3276 Ear Force PX4 RX Wireless Audio Headset User Manual Manual
Voyetra Turtle Beach, Inc. Ear Force PX4 RX Wireless Audio Headset Manual
Contents
- 1. Manual
- 2. User Guide
Manual
User GUide
WIRED
For: PS4™ I PS3™ I Xbox 360®
Mobile
WIRELESS DOLBY® SURROUND SOUND GAMING HEADSET
Congratulations on your purchase of the Ear Force PX4 headset from Turtle Beach. The PX4 works with your
consoles, PC or Mac and all of your favorite mobile devices. Welcome to the Turtle Beach Audio Advantage!
For our Knowledgebase and Technical Support Contact info please visit: http://www.turtlebeach.com/support
Table of Contents
Package Contents P4
Features P5
PX4 Headset - Left View P6
PX4 Headset - Right View P7
PX4 Transmitter P8
PS3™ Setup/System Settings Configuration P9
Xbox 360® Setup/System Settings Configuration P11
Home Theater Setup P15
Connecting a Digital Music Player P16
Dolby® Digital Processing P17
Surround Sound P18
Bluetooth Setup P19
Charging the Headset P21
Adjusting Sound P22
Specifications P24
Compliance / Conformity P25
Warranty P27
4
Package Contents
Xbox 360 Talkback Cable
Digital Optical Cable
Headset Charging
Cable
PX4 Headset PX4 Transmitter
PS4 Chat Cable
Turtle Beach Stickers
5
The Ear Force™ PX4 is a premium, Dolby surround sound headset designed for Xbox 360® and PS3™ gaming. To get the
most from your PX4, please take a few minutes to review this introduction.
Dolby® Surround Sound
The PX4 transmitter processes Dolby Digital surround sound from your Xbox 360 or PS3 and sends it to the headset
via digital RF. The result is an immersive sound environment that makes you feel as if you’re right in the middle of the
action. It also helps you react quicker by hearing exactly where the sound cues in the game are coming from.
Dual-Band Wi-Fi
The Ear Force PX4 headset provides wireless CD-quality game sound via dual-band digital RF (radio frequency) that
communicates with the PX4 transmitter. This advanced dual-band Wi-Fi technology uses either 5GHz or 2.4GHz signals
to transmit high fidelity digital audio and finds the optimum frequency to help eliminate interference with other wireless
devices and Wi-Fi networks. Unlike the RF technology used in most other wireless headsets, the dual-band Wi-Fi
technology found in the PX4 coexists with wireless networks for optimum performance.
Dual Pairing Bluetooth ®
The PX4 incorporates Bluetooth technology which can be used to simultaneously pair to two Bluetooth-enabled devices
at once. For example, you can pair the PX4 to your PS3 and your mobile phone at the same time. This allows you to use
your PX4 to accept phone calls all while totally immersed in the action of the game.
Rechargeable Battery
The PX4 also features a rechargeable lithium polymer battery that provides up to 15 hours of continuous game play on a
single charge. The battery can also be recharged while gaming with the included charging cable so you’ll never miss out
on the action.
Engineered for High-Quality Sound
The PX4 headset is engineered to deliver high-quality audio that makes it ideal for gaming, movies and digital music
playback. The high-fidelity, 50mm speakers are encased in acoustically-tuned ear cups with soft fabric cushions and
deliver extended bass with extraordinary dynamic range for optimum audio performance.
dual band wireless
WiFi
5GHz
Features
6
PX4 Headset - Left View
Power Button: Turn on the headset by pressing
the power button for a couple of seconds, then
release. You will hear 2 beeps and the power
LED should start flashing. Turn off the headset
by pressing the button until the LED stays on and
you hear 2 beeps, then release. To enter Pairing
Mode, press and hold the power button for about
6 seconds until you hear 2 fast beeps and the LED
begins to flash rapidly (see pg 6).
The headset will turn off after several minutes if
there’s no audio detected or if the transmitter is
turned off.
Tone Button: Press this button to activate the
different EQ presets. A beep will indicate which
preset is selected. (see pg. 18)
Blast Limiter Button: Press this button to activate
the different Blast Limiter presets. A beep will
indicate which preset is selected. (see pg. 18)
Variable Mic Monitor: Adjusts the level of your
voice heard in the headset. (see pg. 19)
NOTE: Turning up the mic monitor may cause the
mic to pick up room sounds which will make the
silence detector not automatically shut off the
headset when it’s not being used. If the power is
not automatically shutting down, turn down this
mic monitor control.
Xbox 360 Controller Jack: Used for optional wired
chat setup (see pg. 9)
Game Volume: Turn to adjust the game
sound level.
Removable Microphone with Adjustable Boom:
The microphone can be removed from the headset
when chat is not required by detaching it from the
boom.To properly position the mic: Remove the
foam cover, insert the boom into the socket so the
holes on the mic casing are facing your mouth.
Then replace the foam cover. The boom jack also
has a marker to indicate the proper mic position.
1
2
3
4
5
6
7
1
23
4
5
6
7
7
PX4 Headset - Right View
1
2
3
4
Bluetooth® Volume: Press Chat (+) or Chat (–) to
adjust Bluetooth volume level. A tone will sound each
time the volume level changes.
Bluetooth LED: Flashes blue once per second when
paired with a device. Flashes blue twice per second
when not paired with a device. Flashes blue and red
quickly when in pairing mode.
Bluetooth Multi-Function Button (BT MFB):
Powers on the Bluetooth and performs several other
functions described in the “Bluetooth” section. (see
pg. 15)
NOTE: The Bluetooth feature is normally powered
on. If it is not paired to another device, it will
automatically turn off after 5 minutes to conserve
battery power.
Mic Mute Button: Press to toggle between muting
and unmuting the microphone. A high beep will
sound when the mic is unmuted and a low beep will
sound when the mic is muted. When using the XBA
Bluetooth Adapter, the mic can also be muted by
double-pressing the button on the puck. When using
the optional Talkback cable, the mic can be muted
directly from the switch on the Talkback cable.
Headset Charging Port: The headset may be charged
by connecting this Mini USB input to a free USB port
on your gaming console using the included Headset
Charging Cable. (see pg. 17)
NOTE: The Headset Charging Cable included with
the XP400 can only be used to charge the headset
and cannot be used as a standard USB data cable.
Charging LED: Turns red when charging and turns off
when charged.
1
2
3
4
5
5
6
6
8
PX4 Transmitter
1
2
3
4
6
7
Digital Input LED: This LED turns on when a digital input signal
is detected. When this LED is ON, the analog input is turned off.
Surround Sound LED: The LED will light whenever the digital
input is being processed by the surround sound decoder.
When this LED is off, the audio signal will be heard in stereo.
Dolby® Digital LED: The LED will light whenever a Dolby
Digital encoded signal is detected on the digital input.
Power/Link LED: When the transmitter is powered on and
communicating with the headset, this LED will be on solid.
When the headset is turned off, the LED will turn off. A slowly
pulsing LED indicates that the transmitter can’t communicate
with the headset. This could happen when the headset is out of
range, turned off or not paired with the transmitter. (see pg. 6)
Digital Input and Output: Connect the digital input to the Xbox
360 digital output using the included digital optical cable. The
digital input is passed through to the digital output so you can
connect the PX4 transmitter and your home theater system
to hear the Xbox sound on the headset and speakers at the
same time. When a digital signal is detected by the optical
input, the Digital Input LED will be lit.
Analog Input Jack: Provides a 3.5mm input for digital music
players or additional audio sources. (3.5mm cable sold
separately) NOTE: The analog input is deactivated whenever
a digital input is active, so both the digital and analog inputs
cannot be used at the same time.
Pair Button: Press and hold to activate pairing mode. (See pg. 6)
Surround Sound Angles Button: Press to select different
HRTF surround angles. (see pg. 14)
Surround Sound On/Off Button: Pressing this button toggles
between surround sound and stereo sound. When surround
sound is active, the Surround Sound LED will be lit.
Transmitter Range
The transmitter sends game audio from your Xbox 360® to
the headset via digital radio frequency (RF) signal, so a direct
line of sight is not required. When you’re out of range, you
may hear popping or clicking sounds if the headset loses the
RF signal. For best performance, place the transmitter in an
open area that is unobstructed by objects that might absorb
RF signals from the internal antenna. Avoid placing it on a
metal surface, such as the top of a home theater A/V receiver.
8
9
SURROUND
ANGLES
SURROUND
ON/ OFF
PAIR
7 8 9
5
1 2 3 4
56
Optimum range:
within 30 ft.
9
PS3™ Setup/System Settings Configuration
PS3 Hardware Setup
10
PS3™ Setup/System Settings Configuration
PS3 System Settings
a. PS3 XMB: Settings>Accessory Settings>Manage Blue-
tooth Devices
b. Power off headset Bluetooth
c. On the PS3, scan for Bluetooth devices.
d. With headset powered ON, but Bluetooth OFF, hold BT
MFB until Bluetooth LED flashes blue and red, then re-
lease.
e. On the PS3, enter “0000” as the Pass Key.
1
32
54
11
Xbox 360® Setup/System Settings Configuration
Xbox 360 Setup - All models
12
Xbox 360® Setup/System Settings Configuration
Xbox 360 Slim Setup
13
Xbox 360® Setup/System Settings Configuration
Xbox 360 Setup - older models
14
Xbox 360® Setup/System Settings Configuration
Xbox 360 System Settings
a. Settings > Preferences > Voice.
b. Set Voice Volume to “10”.
c. Set Game Volume to “10”.
d. Set Voice Output to “Play Through Headset”.
a. Settings > System Settings > Console Set-
tings > Audio > Digital Output.
b. Set Digital Output to “Dolby Digital 5.1”.
1
2
15
Home Theater Setup
Setting up the transmitter as illustrated below lets you listen to your console or TV with the PX4 headset. You can also hear
your console on your home theater speakers without disconnecting the optical cable from the transmitter.
Connecting the PX4 transmitter digital output to your home theater system will pass your console’s game audio from
the transmitter’s digital input to the home theater A/V receiver digital input, so you can hear the game audio on your PX4
headset and your surround sound speakers at the same time. To hear the game audio only on the PX4 headset, turn down
or mute your speakers.
* Whenever a DIGITAL INPUT is detected, the ANALOG INPUT is turned OFF. So if you have your TV plugged into the
ANALOG IN jack, you won’t hear it if your game console is transmitting digital audio to the transmitter.
Home Theater
DIGITAL OUT
USB
Digital In
Digital Optical Cable
(included)
USB Power Cable
(included)
Additional Digital Optical Cable
(sold separately)
Optional 3.5mm to RCA Cable*
(sold separately)
white
red
CONSOLE
16
Connecting a Digital Music Player
The PX4 features an analog input for connecting digital music players or other analog sources. The Analog Input volume
can be adjusted directly from the digital music player or analog source.Connect the digital music player to the Analog Input
if you want to process the music with Virtual Surround Sound.
* Whenever a DIGITAL INPUT is detected, the ANALOG INPUT is turned OFF. So if you have your TV plugged into the
ANALOG IN jack, you won’t hear it if your game console is transmitting digital audio to the transmitter.
Digital Music
Player
Analog Input*
3.5mm Cable
(sold separately)
Connect the digital music player to
the Analog Input if you want to
process the music with Virtual
Surround Sound.
17
Dolby® Digital Processing
The XP400 uses Dolby Digital 5.1 surround processing technology – the industry-standard format for encoding multi-
channel game audio. Dolby Digital processing recreates 5.1 channel surround sound using the XP400 headset so you
can hear the sound all around you, as if you were listening to a 5.1 speaker system.
Stereo Sound Field
Sound field with Dolby® Digital 5.1
Surround Sound Processing
Digital
Input
LED
Sur-
round
Sound
LED
Dolby
Digital
LED
Here’s how the Dolby Digital mode operates:
· When the digital input signal is active, the Digital Input LED
turns on and the analog inputs are turned off.
· If the Surround LED is ON, surround sound
processing is activated. If the LED is OFF, surround sound
processing is deactivated and the signal will be heard as
stereo.
· If a Dolby Digital encoded signal is detected by the digital
input, the front LED turns on and Dolby Digital
processes the channels to create surround sound in the
headset. The surround sound must be turned on to enable
the Dolby Digital processing.
center
front
left
front
right
surround
left
surround
right
sub
right left
18
Surround Sound
SURROUND
ANGLES
SURROUND
ON/ OFF
PAIR
The PX4 allows you to alter the virtual positioning of the Front and Surround speakers for the best surround sound
experience. Press the Surround Angles Button on the transmitter to cycle through 6 different presets, as illustrated
below:
Press to cycle through 6
different surround sound
angles
Surround Sound Angle Presets:
The LEDs will blink in
sequence, indicating the
number of the preset selected.
Front Angle; 30 degrees
Rear Angle; 105 degrees
C
RL
FL 30o
105o
C
FR
105o
RR
30o
RR RL
45o
120o
45o
120o
FR FL
Front Angle; 45 degrees
Rear Angle; 120 degrees
135o
RR
135o
RL
45o
45oFR FL
Front Angle; 45 degrees
Rear Angle; 135 degrees
60o
FR FL
60o
RR RL
120o120o
Front Angle; 60 degrees
Rear Angle; 120 degrees
135o
RR
135o
RL
60o
FR FL
60o
Front Angle; 60 degrees
Rear Angle; 135 degrees
150o150o
RL
60o
FR FL
60o
RR
Front Angle; 60 degrees
Rear Angle; 150 degrees
1 2 3
4 5 6
The PX4 incorporates Dual Pairing Bluetooth technology that can be simultaneously paired to 2 Bluetooth enabled
devices at once.
This lets you communicate with PSN™ chat and answer calls on your mobile phone. If you’re not using either of these
Bluetooth features, you should turn off the Bluetooth to conserve battery power. The PX4 will automatically remember
the last 2 paired devices upon powering on.
Pairing the Bluetooth for Xbox LIVE or PSN Chat
See “PS3 Setup” on page XX.
Pairing a Mobile Phone
The PX4 Bluetooth must be powered off before you start:
On the PX4, press and hold the Bluetooth Button (BT MFB) for 5 seconds until the flashing LED begins to alter-
nate blue and red—then release the button.
On your phone, make sure Bluetooth is powered on and search for Bluetooth devices as described in its user manual.
When your device is finished scanning, select “TURTLE BEACH BLUETOOTH CHAT” from the list and follow the
prompts to connect.
Enter “0000” as the Pass Key and select “OK”. The Bluetooth LED on the headset will start flashing blue about
once per second, indicating that the headset and phone are paired.
*NOTE: Only one Bluetooth device can be active on the headset at a time. For example, if you are making a call
with the headset while on PSN chat, the chat will be deactivated until the call is over.
19
Bluetooth Setup
1
2
3
4
20
Making Calls with iPhone
Once the headset is successfully paired with your mobile phone, you can use it to make and receive calls. It can be used
with voice dialing if your phone supports this function.
If you want to… Then…
Activate voice recognition* Press and hold the BT MFB for 3 seconds, or until you hear a tone—
then release.
Use your Phone to dial Call normally, once the call has been placed the sound will automati-
cally be transferred to the headset
Redial Last Number Double-Click the BT MFB
Turn off the Microphone Press the Mic Mute Button. Press again to turn the microphone back on
Adjust the Volume Press the Bluetooth Volume up and down buttons
End a call Press the BT MFB once
* Some mobile phones may not have a redial or voice recognition function. If a phone does not have a redial function,
then a double-click of the MFB will initiate the voice recognition state instead. If a phone does not have either function,
then a double-click or 3-second press of the MFB will have no effect.
Receiving Calls
When the PX4 Bluetooth is powered on and there is an incoming call you will hear a phone ring chime in the headset.
If you want to… Then…
Accept a call. Press the BT MFB once.
Reject a call. Press and hold the BT MFB until you hear a beep. The call will be sent
directly to your voice mail.
End a call. Press the BT MFB once.
21
Charging the Headset
Headset Charging
Cable (included)
Headset
CHARGE Port
Game Console
USB Port
The PX4 features a rechargeable lithium polymer battery that provides more than 10 hours of continuous game
play. When your headset battery power is low, a tone will begin to sound every 10 seconds until the headset
powers off. You can recharge your headset while still gaming with the included Headset Charging Cable. Simply
plug the mini USB end into your headset CHARGE port and plug the other end into a free USB port on your game
console. If your headset is charging while it’s powered off, the LED on the headset will remain solid RED until the
headset is charged, at which time the headset LED will turn off.
22
Adjusting Sound
Equalizer (EQ) Presets
The PX4 features multiple Equalizer presets to enhance
your gaming audio experience. Press the TONE button
on the PX4 headset to cycle through the EQ presets as
illustrated:
Equalizer (EQ) Presets:
1. Flat
2. Bass Boost
3. Treble Boost
4. Bass and Treble Boost
Blast Limiter Presets
The Blast Limiter presets help protect your ears from deafening
sounds such as explosions and gunfire by limiting the maximum
level of the game sound. You won’t hear the effect unless a loud
sound occurs in the game. For example, if you’re in a quiet sec-
tion of the game, you might want to turn up the volume to hear
softer sounds like footsteps. If an explosion or gunshot suddenly
occurs, it could be uncomfortably loud because you turned up the
volume for the footsteps. Turning on the Blast Limiter will reduce
these louder sounds so you can boost the lower sounds. Press
the LIMITER button to cycle through the three settings as illus-
trated:
Blast Limiter Presets:
1. Limiter Off
2. Mild Limiter
3. Medium Limiter
4. Max Limiter
Tone Button
Limiter Button
23
Adjusting Sound
Chat Boost™
Chat Boost is a dynamic talkback expander built into the PX4 headset that automatically increases chat volume
during loud moments in your game, so you can always hear your teammates or other players, regardless of the
game volume.
Typically, if you turn up a headset’s game volume, the incoming chat level from other players could become dif-
ficult to hear over the game sound. However, with Chat Boost, as the game audio increases, the chat volume also
increases. When the game volume quiets down again, Chat Boost automatically returns the chat level to your
original volume setting.
To properly set the Chat Boost function:
1. Turn down the volume control on the headset so there’s no game audio.
2. Adjust the chat volume control on the headset so you can hear the chat voices at a comfortable level.
3. Turn up the headset game volume and the chat volume will increase whenever the game gets louder, just as if the
chat volumecontrol is being automatically turned up along with the game level.
Variable Mic Monitor
The PX4 headset includes a unique variable
microphone monitor feature that allows you
to adjust the level of your voice heard in the
headset so you won’t have to shout. This can be
adjusted by turning the MIC MONITOR wheel on
the left ear cup.
NOTE: Turning up the mic monitor may cause the mic to
pick up room sounds which will make the silence detec-
tor not automatically shut off the headset when it’s not
being used. If the power is not automatically shutting
down, turn down this mic monitor control.
Mic Monitor
WITHOUT Chat Boost,
chat volume is overwhelmed by loud game audio
WITH Chat Boost,
chat volume increases along with game volume
NOTE: If the chat volume on the headset is set too loud, Chat Boost might increase the volume so much that the
voices will distort. If that happens, turn down the chat volume on the headset.
24
Specifications
Headset
· 50mm diameter speakers with neodymium magnets
· Game audio frequency response: 20Hz - 20kHz, >120dB SPL @ 1kHz
· Condenser microphone frequency response: 50Hz - 15kHz
· Game audio Dual Band WiFi Digital 2.4-2.495GHz/5.0-5.8GHz RF wireless reception
· Bluetooth® radio with dual-pairing mode
· Headphone amplifier: Stereo 27mW/ch, THD <1%
· Rechargeable Li-Po Battery (1000 mAh)
· Automatic shut down after approx 5 minutes of carrier loss or audio silence to conserve battery power
· Battery booster circuit extends battery life for up to 15 hours
Transmitter
· Dual Band Digital 2.4-2.495GHz/5.0-5.8GHz RF wireless transmission with up to 30 foot range
· Frequency response: 20Hz - 20kHz
· Optical TOSLINK digital audio input compatible with 48kHz digital audio stream
· Optical TOSLINK digital audio output pass-through of digital input stream
· Stereo 3.5mm analog input jack
· Maximum analog input level: 2Vpp (700mV rms)
· USB Power – (5V DC @ 350mA max)
25
Regulatory Compliance Statements
for the PX4 Models
Federal Communications Commission (FCC) Compliance Notices
Class B Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15,
Subpart B of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Caution:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.
Canadian ICES Statements
Canadian Department of Communications Radio Interference Regulations
This digital apparatus does not exceed the Class B limits for radio-noise emissions from a digital apparatus as set out
in the Radio Interference Regulations of the Canadian Department of Communications. This Class B digital apparatus
complies with Canadian ICES-003.
Règlement sur le brouillage radioélectrique du ministère des Communications
Cet appareil numérique respecte les limites de bruits radioélectriques visant les appareils numériques de classe A pre-
scrites dans le Règlement sur le brouillage radioélectrique du ministère des Communications du Canada. Cet appareil
numérique de la Classe B est conforme à la norme NMB-003 du Canada.
European Union and European Fair Trade Association (EFTA) Regulatory Compliance
This equipment may be operated in the countries that comprise the member countries of the European Union and the
European Fair Trade Association. These countries, listed below, are referred to as The European Community throughout
this document:
AUSTRIA, BELGIUM, BULGARIA, CYPRUS, CZECH REPUBLIC, DENMARK, ESTONIA, FINLAND, FRANCE, GERMANY, GREECE,
HUNGARY, ICELAND, IRELAND, ITALY, LATVIA, LICHTENSTEIN, LITHUANIA, LUXEMBOURG, MALTA, NETHERLANDS, NOR-
WAY, POLAND, PORTUGAL, ROMANIA, SLOVAKIA, SLOVENIA, SPAIN, SWEDEN, SWITZERLAND, UNITED KINGDOM
26
Heading
Declaration of Conformity
Marking by this symbol:
indicates compliance with the Essential Requirements of the EMC Directive of the European Union (2004/108/EC). This
equipment meets the following conformance standards:
Safety: EN 60950-1: 2006 + A11 + A1 + A12 (T-Mark License)
Also Licensed for Standards:
EC 60950-1: 2005 + A1: 2009, (CB Scheme Report/Certificate),
UL60950-1 (NRTL License), CSA22.2, 60950-1 (SCC License)
Additional licenses issued for specific countries available on request
Emissions: EN 55022: 2010, EN 50332-1: 2000, EN50332-2: 2003
EN61000-3-2: 2006 +A1: 2009 +A2: 2009, EN61000-3-3: 2008
CISPR 22: 2010
Immunity: EN 55024: 2010, EN61000-4-2: 2008, EN61000-4-3: 2010,
EN61000-4-4: 2011, EN 61000-4-5: 2005, EN 610004-6: 2008,
EN61000-4-11: 2004
The products are licensed, as required, for additional country specific standards for the International Marketplace. Ad-
ditional issued licenses available upon request.
Environmental: Low Voltage Directive 2006/95/EC,
RoHS 2002/95/EC
REACH 1907/2006/EC
WEEE 2002/96/EC
Warning!
This is a Class B product. In a domestic environment, this product may cause radio interference, in which case, the user
may be required to take appropriate measures.
Achtung!
Dieses ist ein Gerät der Funkstörgrenzwertklasse B. In Wohnbereichen können bei Betrieb dieses Gerätes Rundfunk-
störungen auftreten, in welchen Fällen der Benutzer für entsprechende Gegenmaßnahmen verantwortlich ist.
Attention!
Ceci est un produit de Classe B. Dans un environnement domestique, ce produit risque de créer des interférences ra-
dioélectriques, il appartiendra alors à l’utilisateur de prendre les mesures spécifiques appropriées.
27
LIMITED ONE YEAR WARRANTY FOR TURTLE BEACH PRODUCTS:
Voyetra Turtle Beach, Inc. (“VTB”) warrants to the original end-user purchaser (“Purchaser”) that the retail Turtle Beach hardware product herein
(“Product”) will be free of defects in materials and workmanship for a period of one year from the date of purchase by the Purchaser (“Warranty
Period”). Any Extended Warranty or Service Plans purchased through a Retail store are not honored by VTB. The Warranty refers to the repair/replace-
ment of a defective product during this period and not a refund.
This limited warranty is extended only to the original Purchaser of a new product, which was not sold “AS IS”. It is not transferable or assignable to any
subsequent purchaser. This limited warranty is applicable only in the country or territory where the Product was purchased from an authorized VTB
retailer and does not apply to a Product that has been purchased as used or refurbished or was included as part of a non-VTB product.
WARRANTY SERVICE:
In the USA and CANADA Warranty Service is provided by our Turtle Beach USA offices and in all other Countries it is provided by our local International
Distributors when available. Refurbished/Recertified products are sold on an AS IS basis with a 90-day Warranty or less in accordance with each ven-
dor’s policy.
VTB does not warrant uninterrupted or error-free operation of the Product and is under no obligation to support the Product for all computer operating
systems or future versions of such operating systems.
If a defect should occur during the Warranty Period, Purchaser must contact VTB to obtain a Return Merchandise Authorization (“RMA”) number on the
basis of the dated purchase receipt. Purchaser will be responsible for shipping costs incurred in returning the defective Product to an authorized VTB
service center, or to the repair facility located at VTB’s corporate headquarters. VTB will not be responsible for other products or accessories included
with the defective Product sent to VTB. The RMA number must be clearly indicated on the outside of the package. Packages without an RMA number
will be refused by VTB or its representatives and returned to sender at the sender’s expense.
In the event of a defect, Purchaser’s sole and exclusive remedy, and VTB’s sole liability, is expressly limited to the correction of the defect by adjust-
ment, repair, or replacement of the Product at VTB’s sole option and expense. VTB owns all Products it has replaced and all parts removed from
repaired Products. VTB uses new and reconditioned parts made by various manufacturers in performing warranty repairs and building replacement
products. If VTB repairs or replaces a product, the original Warranty Period is not extended, however, VTB warrants that repaired or replacement parts
will be free from defects in material and workmanship for a period of thirty (30) days from the date of repair or replacement, or for the remainder of
the Warranty Period, whichever is greater.
This warranty does not apply to any Product that has had its serial number altered, removed or defaced, or any Product damage caused by shipping,
improper storage, accident, problems with electrical power, abuse, misuse, neglect, ordinary wear, acts of God (e.g. flood), failure to follow directions,
improper maintenance, use not in accordance with product instructions, unauthorized modification or service of the Product or damage resulting from
the use of the Product with hardware, software or other products not provided by or specifically recommended by VTB.
NOTES:
- Replacement Parts and accessories that are subject to “wear and tear” such as earpads, mic foam covers, talkback cables, etc. have a three (3)
month Warranty.
- Replacement Parts for Discontinued Products are sold on an AS IS basis, they are not supported and come with a 30 day Warranty.
THIS LIMITED WARRANTY IS PURCHASER’S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. TO THE
EXTENT PERMITTED BY APPLICABLE LAW, VTB HEREBY DISCLAIMS THE APPLICABILITY OF ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE OR USE FOR THE PRODUCT. IF SUCH A DISCLAIMER IS PROHIBITED BY APPLICABLE LAW, THE IMPLIED WARRANTY IS
LIMITED TO THE DURATION OF THE FOREGOING LIMITED WRITTEN WARRANTY.
IN NO EVENT SHALL VTB BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, OR DAMAGES, INCLUDING BUT
NOT LIMITED TO ANY LOST PROFITS, DATA, OR LOSS OF USE, ANY THIRD PARTY CLAIMS, AND ANY INJURY TO PROPERTY OR BODILY INJURY (INCLUD-
ING DEATH) TO ANY PERSON, ARISING FROM OR RELATING TO THE USE OF THIS PRODUCT OR ARISING FROM BREACH OF THE WARRANTY, BREACH OF
CONTRACT, NEGLIGENCE, TORT, OR STRICT LIABILITY, EVEN IF VTB HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
This warranty supersedes all prior agreements or understandings, oral or written, relating to the Product, and no representation, promise or condi-
tion not contained herein will modify these terms. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the
above exclusion or limitation may not apply to you. This warranty gives you specific legal rights. You may also have other rights, which vary from state
to state. Any action or lawsuit for breach of warranty must be commenced within eighteen (18) months following the purchase of the Product.
28
EXCLUSIONS FROM LIMITED WARRANTY:
This Limited Warranty shall not apply and VTB has no liability under this Limited Warranty if the Turtle Beach Product:
- is used for commercial purposes such as “LAN, Call Centers” (including rental or lease);
- is modified or tampered with;
- is damaged by Acts of God, power surge, misuse, abuse, negligence, accident, wear and tear, mishandling, misapplication, or other causes unrelated to
defective materials or workmanship;
- serial number is defaced, altered or removed;
- is not used in accordance with the documentation and use instructions; or
- is repaired, modified or altered by other than authorized repair centers.
- is no longer available because it was discarded.
Copyright © 2013 Voyetra Turtle Beach, Inc. (VTB, Inc.) All rights reserved. Turtle Beach, the Turtle Beach Logo, Voyetra, and Ear Force are either trademarks or
registered trademarks of VTB, Inc. Xbox, Xbox 360, and Xbox LIVE are registered trademarks of Microsoft Corporation. PlayStation is a registered trademark and
PS3 is a trademark of Sony Computer Entertainment, Inc. Mac is a registered trademark of Apple, Inc. All other trademarks are properties of their respective
companies and are hereby acknowledged. Actual product appearance may differ from package imagery. Made in China.
This product is compliant with the Consumer Product Safety Improvement Act of 2008, Public Law 110-314 (CPSIA)
Watch Turtle Beach product training videos at:
youtube.com/TurtleBeachVideos TurtleBeach.com/support
Product support and warranty information:
For: PS3™ I Xbox 360® I PC
Mac® I Mobile