Wacom Co CTH670 Pen Tablet, Pen & Touch Tablet User Manual Bamboo User s Manual DRAFT

Wacom Co Ltd Pen Tablet, Pen & Touch Tablet Bamboo User s Manual DRAFT

Contents

User manual 1 of 2

User’s manual
Bamboo (CTH-470, CTH-670)
Bamboo Pen (CTL-470)
Setting up
Navigating with touch
Customizing touch
Using the ExpressKeys
Using a pen
Customizing a pen
Going Wireless
Troubleshooting
Contents Index
Contents 1
Index
1
Contents Index
Contents 2
Index
2
BambooTM
User’s Manual
Version 1.0, Rev F2011
Copyright © Wacom Co., Ltd., 2011
All rights reserved. No part of this manual may be reproduced except for your express personal use.
Wacom reserves the right to revise this publication without obligation to provide notification of such changes.
Wacom does its best to provide current and accurate information in this manual. However, Wacom reserves the right
to change any specifications and product configurations at its discretion, without prior notice and without obligation
to include such changes in this manual.
The above year indicates when this manual was prepared. However, the date of release to the users of the “manual”
is simultaneous with the introduction into the market of the applicable Wacom product.
Bamboo is a trademark and Wacom is a registered trademark of Wacom Co., Ltd.
Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United
States and/or other countries. Microsoft, Windows, and Vista are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries. Apple, the Apple logo, and Mac are trademarks of
Apple, Inc., registered in the U.S. and other countries.
Any additional company and product names mentioned in this documentation may be trademarked and/or registered
as trademarks. Mention of third-party products is for information purposes only and constitutes neither an
endorsement nor a recommendation. Wacom assumes no responsibility with regard to the performance or use of
these products.
ExpressKey is a registered trademark of Ginsan Industries, Inc., and is used with permission.
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TABLE OF CONTENTS
About the manual 5
YOUR BAMBOO 6
Identify your tablet model 6
Bamboo tablet 7
Bamboo Pen tablet 8
Pen 9
Pen holder 9
SETTING UP YOUR BAMBOO 10
Ergonomics 10
Configuring the tablet orientation 12
Understanding the tablet active area 13
Working with multiple monitors 15
Control panel basics 15
USING YOUR BAMBOO 16
The touch experience with Bamboo 16
Navigating with touch 17
Customizing touch 25
The pen experience with Bamboo 26
Holding the pen 26
Using the pen on the tablet 27
Positioning 27
Clicking 29
Dragging 29
Using the pen buttons 30
Writing and drawing with pressure sensitivity 31
Erasing 32
Eye-hand coordination exercise 33
Customizing pen input 33
Tablet controls 33
ExpressKey basics 34
Customizing the ExpressKeys 34
CUSTOMIZING YOUR BAMBOO 35
Opening the control panel 35
Control panel overview 36
Customize your touch experience 37
Setting the touch options 37
Setting the touch functions 38
Disabling touch 39
Customize your pen experience 40
Setting the tip and eraser feel,
and double-click distance 41
Setting the pen button functions 42
Setting the tablet mapping 43
Portion of screen area 45
Portion of tablet area 45
Setting the pen speed in mouse mode 46
Customizing tablet and ExpressKey functions 47
Customizing the Pop-up Menu 48
Working with Display Toggle 49
Button functions 50
GOING WIRELESS WITH YOUR BAMBOO 55
Wireless accessory components 55
Wireless setup 56
Establishing a wireless connection 57
Optimizing the wireless connection 59
Battery and power management 60
Charging the battery 60
Battery and wireless connection status 61
Power saving features 62
Battery life information 63
Replacing the battery 64
Wireless module removal 65
Wireless receiver storage 65
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PROBLEMS WITH YOUR BAMBOO? 66
Testing your tablet 67
Testing a pen 69
Troubleshooting tables 70
General problems 70
Touch input problems 71
Pen input problems 72
Wireless connection problems 74
Windows-specific problems 76
Mac-specific problems 77
Technical support options 79
Obtaining driver downloads 80
APPENDIX 81
Caring for Bamboo 81
Replacing the pen nib 82
Bamboo Dock 83
Uninstalling Bamboo 83
Managing preferences 84
Pen and digital ink capabilities in Windows 85
Product information 86
Ordering parts and accessories 87
Available parts and accessories 87
GLOSSARY 88
INDEX 91
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ABOUT THE MANUAL
This manual provides quick access to information about Bamboo. The information is common to Windows
and Mac computers and Windows screen captures are shown, unless otherwise noted.
Go directly to table of contents or index topics by clicking on them.
Use the navigation controls to move through the manual.
You can use your .pdf viewer zoom-in tool to increase the size of the manual on your display screen.
Most .pdf viewers include additional tools for using and printing the manual. See the viewer application
help for more information.
•S
MALL CAPITAL LETTERS are used to identify the names of keyboard keys, dialog boxes, and control panel
options.
Be sure to see also the Important Product Information guide for Bamboo, located on the Bamboo
Installation CD. The guide includes product safety precautions, specifications, and your license
agreement.
The following information is not included with this product: information about your specific computer
hardware or operating system, or information about your application software. Your best source for this
information is the set of manuals and discs that came with your hardware, operating system, or
application.
Pen-equipped models: In addition to the built-in inking support found within Microsoft Windows 7
and Vista, many graphics applications also support pressure sensitivity and the pen eraser (when
equipped). You can find a listing of applications that support these features on Wacom’s web site
(see product information).
For information on how best to use Bamboo features within a specific application, see the instructions
in that application’s manuals.
Note: This manual does not describe how to install your Wacom tablet. Please refer to your product Quick
Start Guide, and use the automated software installer (located on the Bamboo Installation CD).
Wacom’s philosophy is to continually improve all of its products. As a result, engineering changes and
improvements are made from time to time. Therefore, some changes, modifications, and improvements
may not be covered in this manual.
Go to front page.
Go to table of contents. Page back, or page forward.
Go to index. Go back to previous view.
Go to topic. Topic continued.
Contents
Index
topic
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YOUR BAMBOO
This section introduces you to Bamboo. The quickest way to learn about your Bamboo tablet is to become
familiar with its appearance and features.
Not all product models are available in all regions.
Your Bamboo tablet can only be used with compatible Wacom pens or input devices. Wacom cannot
guarantee compatibility with older tablets or pens. You cannot use pens or input devices from a
previous version Bamboo tablet. Nor can a pen from your new Bamboo tablet be used with other
Wacom tablets or a previous version Bamboo tablet.
Identify your tablet model
Bamboo tablet
Bamboo Pen tablet
Pen
Pen holder
IDENTIFY YOUR TABLET MODEL
Each tablet model within the Bamboo family has a specific feature set. Not all models are available in all
regions.
Icons are located near some of the topic headings in this manual. Use them to quickly identify sections
that have information specific to touch or pen input.
Touch input is identified by this icon:
Pen input is identified by this icon:
Icons do not appear in common sections that may apply to all Bamboo tablet models.
Model-specific notes may be used as necessary.
TABLET MODEL TOUCH INPUT PEN INPUT EXPRESSKEYS
Bamboo
(models CTH-470, CTH-670) XXX
Bamboo Pen
(model CTL-470) X
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BAMBOO TABLET
Active area
This is the active area for pen
and touch input. Learn about
the pen experience and touch
experience with Bamboo.
Customizable ExpressKeys
USB cable, detachable
Disconnect the USB
cable when storing
Bamboo. Do not wrap
the cable around the
tablet.
Bamboo
(model CTH-470 shown)
Pen holder
Status LED
Glows blue when Bamboo is connected to an active USB
port. Brightens when you touch the active area or press an
ExpressKey.
Glows white when using the pen.
For wireless operation, see battery and wireless connection
status.
Battery compartment,
located beneath tablet
See wireless setup.
Wacom wireless module slot
Storage compartment,
for Wacom wireless receiver
See going wireless with your Bamboo.
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BAMBOO PEN TABLET
USB cable, detachable
Disconnect the USB
cable when storing
Bamboo. Do not wrap
the cable around the
tablet.
Bamboo Pen
Status LED
Glows blue when Bamboo is connected to an active
USB port.
Brightens when using the pen.
Pen holder
Active area
This is the active area for pen input.
Learn about your pen and the pen
experience with Bamboo.
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PEN
PEN HOLDER
When not in use, store the pen in the pen holder.
Eraser (when equipped)
Pen buttons
Replaceable nib
(pen tip)
Pen
Cordless, battery-free, and pressure sensitive. Use this freehand tool for
image editing and creating natural-looking pen strokes. It is also an efficient
tool for document annotation and taking notes in applications that support
handwriting recognition.
You will find the pen ideally suited to enhance your workflow by enabling the
pen and digital ink features found within Microsoft Windows 7, Vista, and
Office 2007 or later. Take advantage of digital mark-up for collaborative
editing and use digital ink to take notes in applications that support
handwriting recognition.
Important: When not in use, place the pen in the pen holder or lay it
flat on your desk. The eraser end of the pen should be inserted first
into the loop. To maintain the sensitivity of your pen, do not store it
in a container where it will rest on the tip or eraser.
Leaving the pen on the tablet may interfere with screen cursor
positioning when using other pointing devices, or may prevent your
computer from going to sleep.
Insert the pen into the pen holder as shown.
Insert the eraser end of the pen into the loop.
Do not wedge the pen buttons inside the loop. Doing so may cause the
buttons to be continually depressed and possibly fail.
Important: You can also lay the pen flat on your desk. Leaving the pen
on the tablet may interfere with screen cursor positioning when using
other pointing devices, or may prevent your computer from going to
sleep.
Do not store the pen in a holder or stand other than the one provided
with your Bamboo tablet or purchased from Wacom. The pen may be
damaged if it falls out of an unsuitable stand. The sensitivity of your pen
may be affected if stored in a container where it rests on the tip or
eraser.
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SETTING UP YOUR BAMBOO
To minimize fatigue, comfortably organize your work area. Position your tablet, pen (if equipped), and
keyboard for easy access without unnecessary reaching. Adjust your monitor so you can view it
comfortably with a minimum of eyestrain. For best results, position the tablet so the screen cursor follows
the same direction as your hand movements on the tablet.
Ergonomics
Configuring the tablet orientation
Understanding the tablet active area
Working with multiple monitors
Control panel basics
ERGONOMICS
Note regarding RSI: Wacom makes no representation, promise or guarantee that Wacom products will cure or
prevent, in whole or in part, mouse-induced repetitive stress symptoms, injuries or conditions.
Individual results may vary. Always obtain competent medical advice to determine the most appropriate
treatment for your specific situation.
Maintain a good posture at all times.
Use a gentle grip when working with the pen.
Periodically shift your gaze from your computer and
focus on other objects within the room. This will help
to relax your eyes.
Take short breaks between tasks to stretch and relax
your muscles.
Alternate tasks and tools throughout the day.
Minimize awkward postures and repetitive
movements that cause discomfort.
Change your position if you feel any discomfort due
to your work position.
For right-handed use, position the tablet so the input
(active) area is located to the right of the
ExpressKeys. If using the tablet as a primary
pointing device and mouse replacement, consider
placing it to the right of your keyboard.
For left-handed use, position the tablet with the input
area to the left of the ExpressKeys. See configuring
the tablet orientation for details. If using the tablet as
a primary pointing device and mouse replacement,
consider placing it to the left of your keyboard.
If using the tablet primarily as a creative tool,
consider placing the tablet below the keyboard,
centered with respect to your monitor.
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As you work, you will discover many ways of interacting with your Bamboo tablet. For example:
For details on these and other ways to work with your tablet, see the touch experience with Bamboo or the
pen experience with Bamboo.
Annotation
Simplify document reviews by using the pen to
digitally mark-up and annotate documents.
Presentation
Swipe three fingers across the tablet surface to
quickly move between slides in a presentation.
Photo editing
Use the pressure-sensitive pen to edit images
within a photo or image editing application.
Visual browsing
Use two fingers on the tablet surface to
scroll through and navigate visual media
within an application.
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CONFIGURING THE TABLET ORIENTATION
When you first installed Bamboo, you were prompted to choose a default tablet orientation.
The orientation you chose was used to determine the tablet default settings.
However, you can easily reconfigure Bamboo for left- or right-handed users at any time. The ExpressKey
settings are automatically reconfigured when you change the handedness setting.
Note: This procedure does not affect the default orientation. At the log on and user switching screens, the
tablet uses the default orientation you chose during the install process. To change the default
orientation, you must re-install the tablet driver.
Right-handed operation:
Open the Bamboo control panel and select the
TABLET tab. Choose RIGHT HANDED. The tablet
driver automatically configures all aspects of the
tablet for correct right-handed use.
Next, physically rotate your tablet so the tablet
ExpressKeys are positioned to the left.
Left-handed operation:
Open the control panel and select the TABLET tab.
Choose LEFT HANDED. The tablet driver
automatically configures all aspects of the tablet
for correct left-handed use.
Next, physically rotate your tablet so the tablet
ExpressKeys are positioned to the right.
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UNDERSTANDING THE TABLET ACTIVE AREA
Depending on your tablet model, Bamboo can accept touch input, pen input, or both. Note, however, that
pen and touch input cannot be used at the same time.
Touch input
On touch-sensitive tablet models, slide your finger(s) across the active
area to position the screen pointer.
Click or right-click.
Scroll or zoom.
Move between pages in most web browsers and document or
picture viewers.
Switch between applications and perform other desktop functions.
Learn about the touch experience with Bamboo.
Tablet active area
The area of your Bamboo tablet that senses touch or pen input.
For tablet models that support both pen and touch input, touch is
ignored whenever the pen tip or eraser is within the tablet proximity
range. Lift the pen and your hand away from the tablet active area to
enable touch input.
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Tablet active area
The area of your Bamboo tablet that senses touch or pen input.
For tablet models that support both pen and touch input, touch is
ignored whenever the pen tip or eraser is within the tablet proximity
range. Lift the pen and your hand away from the tablet active area to
enable touch input.
Pen input
The pen works only on the active area of tablet models that support pen
input.
Wherever you place the pen on the tablet, the screen pointer will jump
to the corresponding point on the screen. The screen pointer indicates
pen position, and follows the movement of the pen across the tablet
surface.
Learn about the pen experience with Bamboo.
Note: For tablets that support pen input, the active area is a mapped
representation of your computer screen(s). By default it uses the
entire screen or all screens if you have multiple displays. You can
customize the mapping relationship for pen input by setting the
tablet mapping.
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WORKING WITH MULTIPLE MONITORS
If your computer is equipped with more than one monitor, Bamboo will map to your monitors based upon
how they are configured in the display properties control panel.
If more than one monitor is in use and you are in extended monitor mode, the tablet maps to all
monitors as if they were one large display. The below image illustrates a tablet mapping to the entire
system desktop, which is displayed on two monitors.
If your monitors are in mirror mode (both monitors display the same content), the tablet maps to the
entire space on each monitor and the screen cursor is displayed on each monitor simultaneously.
See your hardware and operating system documentation for details on configuring your computer and
operating system for use with multiple monitors.
Tips:
You can customize the tablet to map to a single monitor, or to a portion of the monitor area.
See setting the tablet mapping.
When your system is configured with multiple monitors, you can assign the DISPLAY TOGGLE function
to an ExpressKey. This enables you to toggle the current tablet mapping and screen cursor between
the system desktop or primary display and your other monitors. See working with Display Toggle.
CONTROL PANEL BASICS
After mastering the basics of using your Bamboo tablet, you may want to customize the way touch or pen
input works. The Bamboo control panel is where you customize your Bamboo tablet settings.
Opening the control panel
Control panel overview
Monitor 1 Monitor 2
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USING YOUR BAMBOO
If you are new to using Bamboo, read the following sections.
The touch experience with Bamboo
The pen experience with Bamboo
THE TOUCH EXPERIENCE WITH BAMBOO
Bamboo is designed to enhance the way you work. Touch input enables you to interact with a computer
using only your fingertips on the Bamboo tablet.
First learn the basic actions to navigate and perform typical mouse operations. Then learn the gestural
movements to control other functions such as scrolling, zooming, and rotating.
Touch input is activated whenever you touch the tablet active area.
When using multi-finger input methods, you can generally position your fingers as far apart as is
comfortable. Your fingers must remain within the active area. However, placing your fingers too closely
together may be interpreted by the tablet as input from a single finger, or the tablet may confuse which
finger initiated or performed an action or gesture.
As you learn the different input methods, experiment with what works best for you. Take care to
prevent accidental touch input. For example, if your small finger or the palm of your hand touches the
active area of the tablet while you are navigating or performing a touch action, then your input may be
interrupted or you may trigger an unanticipated right-click.
Note: For tablet models that support both pen and touch input, the pen disengages touch input whenever
the pen tip or eraser is within the tablet proximity range. Lift the pen and your hand away from the
tablet active area to re-enable touch input.
Navigating with touch
Customizing touch
ExpressKey basics
Customizing the ExpressKeys
Customizing the Pop-up Menu
Working with Display Toggle
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NAVIGATING WITH TOUCH
The touch input feature of your Bamboo tablet enables you to control a computer using only your fingertips
on the tablet surface. See understanding the tablet active area.
Before learning how to control your computer with touch input, familiarize yourself with the following
concepts:
You can customize your touch experience and also use the ExpressKeys to perform some touch functions.
CONCEPT DESCRIPTION
Track Touch and move a single finger across the tablet surface.
Tap Touch and lift a single finger from the tablet. Tap with two fingers to
perform different functions.
Pan Touch the tablet surface with two fingers and move them in the same
direction.
Swipe Touch the tablet surface with three or four fingers and move them in a
horizontal or vertical direction. Your fingers should be spaced slightly
apart from one another.
Pinch Touch the tablet with two fingers spaced slightly apart. While still
touching the tablet surface, move or ‘pinch’ your fingers together.
Expand Touch the tablet with two fingers spaced closely together. While still
touching the tablet surface, move your fingers apart.
Twist Touch the tablet with two fingers spaced slightly apart and move
(rotate) them in a circular fashion, or move them in opposing directions.
You can also hold one finger stationary and track your other finger
around the stationary finger.
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Touch input options can be enabled or disabled within the Bamboo control panel. Touch actions and
gestures are available when selected in the TOUCH FUNCTIONS tab.
Basic actions enable you to navigate and perform typical mouse operations.
Gestures enable you to scroll, zoom, rotate, and perform other functions. Some gestures may provide
a visual cue on your display screen to indicate when the gesture has been recognized by your Bamboo.
Uncheck to disable touch input.
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ONE-FINGER ACTIONS
Track
Use a single finger to move the screen cursor. Touch and
slide your finger across the tablet surface.
TAP TO CLICK Click (single-finger tap)
Using a single finger, track to an item. Lift your finger and
tap to select.
Alternatively, track to an item and then press an ExpressKey
set to CLICK.
Double-click
Using a single finger, track to an item. Lift your finger and
tap twice.
DRAG Select and drag (DRAG LOCK disabled)
Using a single finger, tap on an item to select. Then again
quickly tap down and track (slide) your finger across the
tablet to drag. Lift your finger to release the item.
Alternatively, drag by tracking to an item, pressing an
ExpressKey set to CLICK, and then continuing to move your
finger across the tablet surface. Release the ExpressKey to
release the item.
Tips:
You can select and drag multiple items on the system
desktop:
Windows: Press the CTRL or SHIFT key as you tap to
select multiple items.
Mac: Press the SHIFT or COMMAND key as you tap to
select multiple items.
You can also select and drag with two fingers.
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DRAG LOCK Drag lock (DRAG LOCK enabled)
Using a single finger, tap on an item to select.
Then track (slide) your finger across the tablet to drag. Tap
again to release the item.
TWO-FINGER ACTIONS AND GESTURES
ADD TAP TO CLICK Select and drag (add touch to left)
Using a single finger, track to an item. Select by touching
your thumb or a second finger to the left of that finger.
If you will be dragging an item or selecting blocks of text, we
recommend using two fingers instead of your finger and
thumb.
To move the selected item, continue moving both fingers
across the tablet.
To highlight a text block, continue moving both fingers
across the tablet as you select text.
You can also extend a drag without releasing the
selection. To do this, lift the first finger and move your
second finger to a new position. Then again touch the
first finger to the tablet and continue to drag with both
fingers.
Lift your thumb or second finger to release.
Note: If the tablet is set for left-handed orientation, touch to
the right of the primary finger.
ADD TAP TO RIGHT CLICK Right-click (add touch to right)
Using a single finger, track to an item. Then with a second
finger touch and release to the right of that finger. Releasing
your finger issues a right-click and brings up a context
menu at the screen cursor position.
You can then track to an option in the menu and select it by
tapping your finger.
Note: If the tablet is set for left-handed orientation, touch to
the left of the primary finger.
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TAP TO RIGHT CLICK Right-click (two-finger tap)
To right-click and bring up a context menu at the screen
cursor position, tap the tablet surface with two fingers
spaced slightly apart. Use a quick tapping motion with both
fingers at the same time.
You can then track to an option in the menu and select it by
tapping your finger.
Alternatively, open a context menu by tracking to an item
and then pressing an ExpressKey set to RIGHT CLICK.
SCROLL Scroll
Place two fingers on the tablet surface. Using a smooth
motion, move your fingers together in parallel.
Scroll up by moving your fingers in an upward motion.
Scroll down by moving your fingers in a downward
motion.
Scroll left by moving your fingers in a leftward motion.
Scroll right by moving your fingers in a rightward motion.
Tips:
Flick your fingers at the end of the gesture to
continue scrolling for a short time after your fingers
leave the tablet.
For windows that scroll vertically and horizontally,
move your fingers in any direction and the document
view will follow.
If you prefer vertical only scrolling, from the Bamboo
control panel TOUCH FUNCTIONS tab select VERTICAL
from the SCROLL drop-down menu.
Fast scroll
Quickly move (or flick) two fingers together, lifting your
fingers at the end of the motion.
Fast scroll up by flicking your fingers in an upward
motion.
Fast scroll down by flicking your fingers in a downward
motion.
Note: Fast scrolling works only for vertical scrolling.
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ZOOM Zoom
First place two fingers on the tablet surface.
Zoom-in by moving (expanding) your fingers away from
one another.
Zoom-out by moving (pinching) your fingers toward one
another.
Note: If zoom functions do not operate correctly within
Adobe® Photoshop®, verify that the ZOOM WITH
SCROLL WHEEL function is not selected within the
Photoshop PREFERENCES options.
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ROTATE Rotate (two finger rotate)
Place two fingers diagonally on the tablet surface and then
rotate them clockwise or counter-clockwise.
For best recognition of this gesture, start with your fingers
positioned diagonally on the tablet surface and keep them
at least 25 mm (1 inch) apart.
Note: The rotation gesture may work differently depending
on the application you are working with. For
example, rotation may work smoothly, in 90-degree
increments, or not at all.
Rotate (rotate around finger)
Place two fingers diagonally on the tablet surface. Keep
one finger stationary and move the other finger around it.
For best recognition of this gesture, start with your fingers
positioned diagonally on the tablet surface and keep them
at least 25 mm (1 inch) apart.
Note: The rotation gesture may work differently depending
on the application you are working with. For
example, rotation may work smoothly, in 90-degree
increments, or not at all.
THREE-FINGER GESTURES
SWIPE LEFT/RIGHT TO NAVIGATE Forward or Back (swipe right or left)
Swipe using three fingers spaced slightly apart, lifting your
fingers at the end of the motion.
Send a ‘Forward’ command in most browsers and
picture viewers by swiping to the right.
Send a ‘Back’ command in most browsers and picture
viewers by swiping to the left.
Tips:
Swiping is similar to using the right and left arrow
keys in document viewers.
Use the swipe gestures to page forward or back in
most web browsers.
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FOUR-FINGER GESTURES
SWIPE LEFT/RIGHT TO SWITCH APPLICATIONS Switch applications
Using four fingers spaced slightly apart, move your fingers
left or right to open the application switcher. Then using a
single finger, move left or right to highlight an application.
Tap to select an application.
Windows XP: Using four fingers, move them left or right to
open the application switcher. Swipe your fingers again to
open the next application in the list.
SWIPE DOWN FOR FLIP 3D/EXPOSÉ Open Flip 3D (Windows) or Exposé (Mac)
Using four fingers spaced slightly apart, swipe down.
• Windows: Your first swipe opens Flip 3D. Swipe down
again to close Flip 3D. Not available for Windows XP.
Alternatively, move your fingers down 1 cm (0.4 inch) to
open Flip 3D. Without lifting your fingers, continue
moving downward to select applications to the left, or
move upward to select applications to the right. Lift any
finger to dismiss Flip 3D.
•Mac
: Your first swipe opens Exposé. Swipe down again
to close Exposé.
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CUSTOMIZING TOUCH
Use the Bamboo control panel to customize the touch input options for the way you like to interact with
your tablet and computer.
Opening the control panel
Control panel overview
Customize your touch experience
SWIPE UP TO SHOW DESKTOP Show Desktop
Using four fingers spaced slightly apart, swipe up to show
the desktop. Swipe up again to move your open windows
back to the desktop.
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THE PEN EXPERIENCE WITH BAMBOO
Bamboo is designed to enhance the way you work. Bamboo tablet models equipped for pen input enable
you to interact with a computer using the pen on the active area of the tablet.
Note: For Bamboo tablets that support both pen and touch input, the pen disengages touch input
whenever the pen tip or eraser (when equipped) is within the tablet proximity range. Lift the pen and
your hand away from the tablet active area to re-enable touch input. If you experience unintended
touch input from your hand, manually disable touch by pressing an Expresskey set to TOUCH TOGGLE.
When done working with the pen, press the ExpressKey again to re-enable touch. See customizing
tablet and ExpressKey functions. You can also use the Bamboo control panel to disable touch
input.
Holding the pen
Using the pen on the tablet
Customizing pen input
ExpressKey basics
Customizing the ExpressKeys
Customizing the Pop-up Menu
Working with Display Toggle
HOLDING THE PEN
Hold the pen like you would hold a normal pen or pencil. Make sure the pen buttons are in a convenient
location where you can toggle them with your thumb or forefinger, but not accidently press them while
drawing or positioning with the pen. Tilt the pen in any way that feels most comfortable.
Important: When not in use, place the pen in the pen holder or lay it flat on your desk. To maintain
the sensitivity of your pen, do not store it in a container where it will rest on the tip or eraser (when
equipped). Leaving the pen on the tablet may interfere with screen cursor positioning when using
other pointing devices, or may prevent your computer from going to sleep.
Position for drawing and navigation Position for erasing
When you are not using the pen, store it in
the pen holder. The eraser end of the pen
should be inserted first into the loop.
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USING THE PEN ON THE TABLET
There are four basic techniques for using the pen: positioning, clicking, double-clicking, and dragging.
If you are unfamiliar with using the pen, try the exercises on the following pages.
Positioning
Clicking
Dragging
Using the pen buttons
Writing and drawing with pressure sensitivity
Erasing
Eye-hand coordination exercise
POSITIONING
Use the pen to position the pointer (or cursor) on your screen.
Lift the pen and place the pen tip on the tablet
active area. The cursor jumps to the new location.
Move the screen cursor by hovering the pen over
the tablet surface. Do this without touching the
tablet surface, but while still keeping the pen tip
within proximity of the tablet.
To select an icon or folder, use your pen to position
the screen cursor over the object. Press down to
select.
Tips:
If you find using a pen to be somewhat
difficult, try the eye-hand coordination
exercise.
Pointing is easier when you orient the tablet
square to the computer monitor so the
screen cursor follows the same direction as
your hand movements on the tablet.
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You can set the pen to position the screen cursor two different ways (see setting the tablet mapping).
•In pen mode, wherever you place the pen on the tablet, the screen cursor will jump to a corresponding
point on the display screen. The screen pointer indicates pen position, and follows the movement of
the pen across the tablet surface. This is the default setting for the pen.
•In mouse mode you move the cursor with a “pick up and slide” motion similar to using a mouse.
7 mm (0.28 inch) proximity
16 mm (0.63 inch) proximity range
When positioning the screen cursor and operating a pen
button, the pen tip needs to be within 7 mm (0.28 inch)
of the tablet surface. The pen tip does not need to
touch the tablet in order to move the screen cursor or
use a pen button.
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CLICKING
Click to highlight or select an item on the screen. Double-click to open it.
DRAGGING
Dragging is used to select and move objects on the monitor screen.
Tip: Configure Windows to select when hovering the pen over an icon and to launch the icon with a single click.
To turn on this feature, first open a folder.
Windows 7 and Vista: From the ORGANIZE pull-down menu choose FOLDER AND SEARCH OPTIONS.... From the
GENERAL tab select SINGLE-CLICK TO OPEN AN ITEM (POINT TO SELECT).
Windows XP: From the TOOLS pull-down menu choose FOLDER OPTIONS.... From the GENERAL tab select
SINGLE-CLICK TO OPEN AN ITEM (POINT TO SELECT).
Clicking. Tap the pen tip once on the tablet, or press the
pen tip on the tablet with enough force to register a click.
Try clicking on a folder icon by moving the screen cursor
over the icon and pressing down on the pen tip. The folder
should highlight when you press.
If CLICK SOUND is selected in the Bamboo control panel and
your computer speakers are on, then you will hear a “click”
sound when the pen tip is pressed hard enough to generate
a button click. Adjust your speaker volume as necessary.
Double-clicking. Quickly tap the tablet twice in the
same place with the pen tip. This is like clicking
twice with a mouse button. Try double-clicking on a
folder icon to open it.
Tip: Set a pen button to DOUBLE CLICK. This is
easier than tapping twice with the pen tip,
and is the preferred method of double-
clicking with a pen.
First point to an object. Then press the pen tip to
the tablet and slide it across the tablet surface.
The selected object will move across the display
screen.
To select text within a document, move the screen
cursor to the beginning of a text line. Then drag
the pen across the tablet to highlight the text.
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USING THE PEN BUTTONS
The pen comes equipped with two buttons. Each button has a programmable function that is selected
when you press the button. You can use a pen button whenever the pen tip is within 7 mm (0.28 inch) of
the tablet active area. You do not have to touch the pen tip to the tablet in order to use a button.
To assign new button functions, see setting the pen button functions.
The default button positions are:
Tip: Set a pen button to DOUBLE CLICK. This is easier than tapping
twice with the pen tip.
Upper: RIGHT CLICK
Lower: PAN/SCROLL
PAN/SCROLL lets you position a document or
image in any direction within the active
window simply by pressing the pen button and
moving the pen tip across the tablet. As you
move the pen tip, the document or image is
repositioned to follow the direction of pen
movement on the tablet. Release the pen
button or lift the pen tip from the tablet surface
when done.
In some application windows the document
will precisely follow the screen cursor as you
move the pen tip. In others it will simply move
in the same general direction as the screen
cursor.
Use RIGHT CLICK to bring up application-specific
or icon-specific menus.
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WRITING AND DRAWING WITH PRESSURE SENSITIVITY
The pen responds to your hand movements, enabling you to create natural-looking pen and brush strokes
within applications that support this feature. The digital ink tools in Microsoft Windows 7, Vista, and Office
2007 or later, as well as the drawing tools in many graphics applications, respond to the pressure you place
on the pen. For example, sliders are used in some applications to vary line characteristics such as width,
color, and opacity. These characteristics can be controlled much better by the pen’s pressure sensitivity.
You can vary line width, blend colors, and change opacity with the pressure you exert upon the pen.
To write, ink, or draw with pressure
sensitivity, move the pen along the
surface of the tablet while applying
various amounts of pressure downward
on the tip of the pen.
Press hard for thick lines or dense
color.
Press gently for thin lines or softer
color.
Note that some applications require you
first select a pressure-sensitive tool from
the application tool palette.
To adjust the tip feel, see setting the tip
and eraser feel, and double-click
distance.
Visit our web site for a list of applications
that support pressure. See product
information.
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ERASING
The pen eraser (when equipped) works like the eraser on a pencil.
Visit our web site for a list of applications that support the eraser (see product information). If the eraser is
not supported in an application, you can still use the eraser for positioning, drawing, or annotation.
Use the pen eraser in Microsoft Windows 7, Vista,
and Office 2007 or later to erase notes or sketches
made with digital ink, and to select and delete text or
spreadsheet cells within an application.
In supporting text applications use the eraser to
select text, then lift the eraser from the tablet to delete
the text.
You can erase intuitively and naturally in graphics
applications that support the pen eraser. When you use
the pen eraser, the application will automatically switch to
the eraser tool.
In applications that support pressure sensitivity, you can
select pressure-sensitive tools in the application tool
palette to vary the width and depth of your erasures as
you change the amount of pressure exerted upon the pen.
See setting the tip and eraser feel, and double-click
distance.
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EYE-HAND COORDINATION EXERCISE
This exercise is designed to retrain your eye-hand coordination for using the pen:
1. Open any graphics application. Use the line tool to draw a rectangular grid with line spacings of about
20-25 mm (3/4 to 1 inch). You can use your standard mouse to do this.
2. Choose a free-hand tool in your application and use the pen to draw a dot at each grid intersection.
3. Draw an X at each grid intersection.
4. Clear your screen and make a simple drawing of your own. The more you use your pen, the easier
writing, drawing, and navigation will become.
CUSTOMIZING PEN INPUT
You can easily customize the pen. Use the pen to open the Bamboo control panel. Then select the PEN tab
to choose from the available options.
Opening the control panel
Control panel overview
Customize your pen experience
TABLET CONTROLS
Customizable ExpressKeys are featured on most Bamboo tablet models. ExpressKeys are not available for
Bamboo Pen (model CTL-470).
ExpressKey basics
Customizing the ExpressKeys
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EXPRESSKEY BASICS
Press individual keys to perform frequently used functions or keystrokes. ExpressKeys can also be used to
modify touch or pen input properties as you work.
CUSTOMIZING THE EXPRESSKEYS
Use the Bamboo control panel to customize the ExpressKey options.
Opening the control panel
Control panel overview
Customizing tablet and ExpressKey functions
ExpressKeys
Consider some of these ways to use the ExpressKeys:
Set a key to a commonly used keyboard shortcut.
Set a key to launch a commonly used file or application, such as
your email program.
Choose from any of the other available functions.
Note: The ExpressKeys can be operated in combination with one
another. For example, program one key for the CTRL function
and another for ALT. When you press both keys at the same
time a CTRL+ALT function is initiated.
Default settings:
TOUCH TOGGLE
BAMBOO DOCK
RIGHT CLICK
CLICK
ExpressKeys configuration when
positioned on right side of tablet
(LEFT HANDED orientation)
ExpressKeys configuration when
positioned on left side of tablet
(RIGHT HANDED orientation)
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CUSTOMIZING YOUR BAMBOO
Use the Bamboo control panel to customize Bamboo for the way you like work.
Opening the control panel
Control panel overview
Customize your touch experience
Customize your pen experience
Customizing tablet and ExpressKey functions
Customizing the Pop-up Menu
Working with Display Toggle
Button functions
OPENING THE CONTROL PANEL
To open the control panel:
•Windows
. Click on the Windows START button and choose ALL PROGRAMS. Then select BAMBOO and
choose the BAMBOO PREFERENCES option.
•Mac
. Open SYSTEM PREFERENCES from either the Dock, the Apple menu, or from the APPLICATIONS
folder. Then click on the BAMBOO icon.
You can begin customizing Bamboo after opening the control panel. The control panel displays only those
tabs and options that apply to your tablet model and configuration. See control panel overview.
Note: User-specific preferences are supported. After logging on, each user can customize their personal
settings in the Bamboo control panel. Switching to another user will automatically load the settings
for that user.
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CONTROL PANEL OVERVIEW
After opening the control panel, you can begin customizing Bamboo.
Experiment with different settings to find what works best for you. Any changes you make will take effect
immediately. Click DEFAULT to return a tab to the factory settings.
Tool Tips are available for most control panel items. Position the screen cursor over an item and let it rest
there. The appropriate Tool Tip will pop up in a few moments.
Your keyboard tab and arrow keys can also be used to navigate the control panel.
The following sections provide detailed information about each control panel tab and some of the more
advanced concepts. Many of the sections also contain useful customizing tips.
Customize your touch experience
Customize your pen experience
Button functions
Customizable settings
are found on each tab.
The tabs that apply to
your tablet model and
configuration are
displayed when you
open the control panel.
Displays information about the control panel and driver.
Downloads or
displays this manual.
Resets the selected
tab to its default
settings.
Closes the control
panel.
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CUSTOMIZE YOUR TOUCH EXPERIENCE
The control panel options enable you to customize Bamboo for the way you like to interact with your tablet
and computer when using touch input. See also navigating with touch.
Setting the touch options
Setting the touch functions
Customizing tablet and ExpressKey functions
Disabling touch
SETTING THE TOUCH OPTIONS
Select the TOUCH OPTIONS tab. The touch options determine how fast you must move or tap your fingers in
order for an action or gesture to be recognized.
Adjusts the screen pointer for speed of tracking
and navigating. Choose a SLOW speed to move
the screen cursor at a slower rate with more finger
motion. Choose a FAST speed to move the screen
cursor quickly with less motion.
Sets the acceleration level of the screen pointer.
Choose a LOW setting for a slower response to
your finger motion on the tablet. Choose a HIGH
setting for a quicker response.
Adjusts how fast you
must tap to register a
double-click. To test
your setting, position
the screen cursor over
the TEST area and tap
twice.
Sets the scrolling
speed of the SCROLL
touch gesture.
Note: Touch speed and acceleration settings are independent of system settings. Changes you make to these
settings in the Bamboo control panel do not affect similar system settings. However, changes made to similar
system settings may affect your Bamboo tablet settings.
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SETTING THE TOUCH FUNCTIONS
To customize Bamboo for your touch preferences, select the TOUCH FUNCTIONS tab.
Touch input options can be enabled or
disabled, and are dependent upon
application support.
Change the settings to customize your
touch preferences.
Touch actions and gestures are available
when selected.
So that you may work in different ways,
some functions (such as a right-click) can
be performed using different actions or
gestures.
See also navigating with touch.
Position the screen cursor over an option to see an
animated demonstration of that function.
If you do not choose a specific option to view, then the
control panel animation will demonstrate each option
sequentially, from top to bottom.
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DISABLING TOUCH
Choose the TOUCH FUNCTIONS or TOUCH OPTIONS tab to disable and enable touch input.
Deselect to disable touch input.
You can still work with the
ExpressKeys (and pen).
Select to ENABLE TOUCH INPUT.
This option can also be changed by
pressing an ExpressKey to which
the TOUCH TOGGLE function has
been assigned.
TOUCH FUNCTIONS tab shown.
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CUSTOMIZE YOUR PEN EXPERIENCE
You can easily customize the pen. Use the pen to open the Bamboo control panel. You can then
customize Bamboo for the way you like to interact with your tablet and computer when using pen input.
Note: If you have more than one Bamboo pen (for example, a standard pen and a premium pen), any
changes you make to the pen settings will apply to both pens.
Setting the pen button functions
Setting tip feel and double-click
Setting eraser feel
Setting the tablet mapping
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SETTING THE TIP AND ERASER FEEL, AND DOUBLE-CLICK DISTANCE
Select the PEN tab. To create broad brush strokes or to click with a light touch, use a soft tip setting.
For maximum control while drawing thin lines, use a firm tip setting. To erase with a broad stroke or to click
with a light touch, use a soft eraser setting. For maximum control while erasing, use a firm eraser setting.
When checked, an
audible “click”
sound will be heard
whenever a pen click
occurs and your
computer speakers
are turned on.
Adjusts the size of
the double-click area
and the double-click
speed. A larger
setting makes
double-clicking
easier.
Customizes the amount
of pressure needed to
click, draw, or ink.
Tips:
Use a soft TIP FEEL to reach the full pressure range with a lighter touch.
In some applications a soft pressure setting can make the pen overreact, causing any small press on the pen
to be magnified on the screen. If you experience this, try a firmer TIP FEEL setting.
To make double-clicking easier, expand the tap area that accepts a double-click (the double-click distance).
A large double-click distance may cause a delay at the beginning of brush strokes in some drawing
applications. This may also cause a delay at the beginning of a drag action or inking stroke. If you notice
such effects, try setting a smaller double-click distance and using a pen button set to double-click (see using
the pen buttons). You can also set an ExpressKey to double-click.
Customizes the amount
of pressure needed to
erase. Available for
eraser-equipped pens.
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SETTING THE PEN BUTTON FUNCTIONS
Select the PEN tab. Each pen button can be set to simulate a variety of mouse functions.
Select the function to perform when
pressing the upper or lower pen button.
The selected function occurs when you
bring the pen tip within 7 mm (0.28 inch) of
the tablet surface without touching the
tablet and then press the upper or lower
pen button.
Tip: To make double-clicking easier, set a
pen button to double-click
automatically by selecting DOUBLE
CLICK.
Choose HOVER CLICK to perform click functions without
touching the pen tip to the tablet surface.
Choose CLICK & TAP to enable the precise placement of
click functions. When selected, you must first press the
pen button and then touch the pen tip to the tablet surface
in order to perform the click function.
Hover click Click tap
You can change the SIDE SWITCH MODE to best fit the way you like to use the pen
when making right-clicks or other click functions. Click the ADVANCED button.
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SETTING THE TABLET MAPPING
Select the PEN tab. The tablet TRACKING options enable you to define the relationship between pen
movement on the tablet surface and cursor movement on the monitor screen.
By default the entire active area of the tablet maps to the entire monitor. If more than one monitor is in use
the tablet will map to all monitors. See working with multiple monitors.
TRACKING options control how the screen
cursor moves:
•P
EN MODE sets the cursor movement to
correspond with the position of your
pen on the tablet. Wherever you place
your pen on the tablet, the cursor will
jump to a corresponding point on the
screen. This is known as absolute
positioning, and is the default setting
for the pen.
Click MAPPING... to customize the tablet
mapping.
•M
OUSE MODE enables you to move the
screen cursor with a “pick up and slide”
motion similar to using a standard
mouse.
Click DETAILS... to set the pen speed in
mouse mode.
Note: If you frequently switch between pen mode and mouse mode,
you can assign the MODE TOGGLE... function to one of your pen
buttons or ExpressKeys.
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In the Bamboo control panel PEN tab, click on the PEN MODE MAPPING... button to display the PEN MODE
DETAILS dialog box.
Use the SCREEN AREA options to select a screen
area for tablet to screen mapping.
•A
LL SCREENS. The entire monitor(s) area is
mapped. This is the default setting.
See working with multiple monitors.
•M
ONITOR. The entire area of a single
monitor that you choose is mapped.
•P
ORTION. A portion of the desktop area is
mapped. Click SET... to define the portion
of screen area.
Use the TABLET AREA options to select a tablet
area for tablet to screen mapping.
•F
ULL. The entire active area of the tablet is
mapped. This is the default setting.
•P
ORTION. A portion of the tablet area is
mapped. Click SET... to define the portion
of tablet area.
Note: Although Bamboo is optimized for use
with 16 : 10 aspect ratio displays, the
default settings automatically adjust for
use with other aspect ratio displays.
Returns settings to their factory defaults.
When FORCE PROPORTIONS is
unchecked, the correct scale or
proportions are not maintained.
The selected tablet area is mapped
to the selected display area.
Drawing a circle on the tablet may
create an ellipse on the display
screen. This is the default setting.
When FORCE PROPORTIONS is
checked, the correct vertical and
horizontal proportions are
maintained. Drawing a circle on
the tablet results in a circle on the
display screen. Depending on your
settings, some portions of the
tablet active area may no longer be
usable when this option is
selected.
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PORTION OF SCREEN AREA
To define which portion of the display screen your tablet will map to, in the PEN MODE DETAILS dialog box
choose SCREEN AREA PORTION and click SET....
PORTION OF TABLET AREA
To define the tablet area that will be mapped to the screen area, in the PEN MODE DETAILS dialog box
choose TABLET AREA PORTION and click SET....
In the dialog that appears, choose a method for defining a portion of the
display.
Drag corners of the foreground graphic to select the screen area.
Select the CLICK TO DEFINE SCREEN AREA button and move the screen
cursor to select the screen area. Be sure to follow any MESSAGE
prompts.
After defining a portion of the screen, you may need to use a different
input device to access other portions of the screen area.
In the dialog that appears, choose a method for defining a portion of the
tablet:
Drag corners of the foreground graphic to select the tablet area that
will be mapped to your selected screen area.
Select the CLICK TO DEFINE TABLET AREA button and use your pen on
the tablet to select the tablet area. Be sure to follow any MESSAGE
prompts.
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SETTING THE PEN SPEED IN MOUSE MODE
To change the screen cursor acceleration and speed when using the pen in mouse mode, click on the PEN
tab MOUSE MODE DETAILS... button. A dialog box will be displayed where you can make your adjustments.
Sets the screen cursor
acceleration when in
mouse mode.
Sets the screen cursor
tracking speed when in
mouse mode.
Notes:
The dialog box will also appear when you set a button to MODE TOGGLE.... Only one acceleration and speed
setting can be made.
The mouse mode acceleration and speed settings are independent of system settings. Changes you make to
these settings in the Bamboo control panel do not affect similar system settings. However, changes made to
similar system settings may affect your Bamboo tablet settings.
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CUSTOMIZING TABLET AND EXPRESSKEY FUNCTIONS
Choose the TABLET tab to set the tablet orientation and to customize the ExpressKeys.
ORIENTATION: Change how your tablet is
oriented by selecting RIGHT HANDED or LEFT
HANDED input. The tablet driver automatically
configures all aspects of the tablet for the
selected option. Next, physically rotate the
tablet to match your selection.
Note: At the log on and user switching screens,
the tablet will use the default orientation
that was selected when the driver was
installed. If you want to change the
default orientation, you must reinstall the
driver. See configuring the tablet
orientation.
EXPRESSKEYS: Use the pull-down menus to
choose a function that will be performed when
the key is pressed. Your choice will be
displayed either within the pull-down menu or
beneath the menu.
By default the upper key is set to TOUCH
TOGGLE, allowing you to temporarily disable
touch input when you press the
ExpressKey. Press the ExpressKey again
to re-enable touch input.
You can use the 2nd from top key to launch
Bamboo Dock or bring it to the foreground.
Press the key again to minimize Bamboo
Dock.
The lower button default conditions are
CLICK (bottom key) and RIGHT CLICK (2nd
key up).
Note: Pen-only tablet models do not include
ExpressKeys.
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CUSTOMIZING THE POP-UP MENU
Select the POP-UP MENU tab to create a custom menu and define functions that will appear in the menu.
To display the Pop-up Menu, set an ExpressKey or pen button to the POP-UP MENU function. When you
press that button, the Pop-up Menu is displayed at the screen cursor position.
Click to choose options in the menu.
To close the Pop-up Menu without making a selection, click outside of the menu.
Displays functions that have been added to the Pop-up
Menu. To change the order of an item, drag it to a new
location. Double-click on an item to make edits.
Select a button function to add
to the Pop-up Menu.
Removes the selected
Pop-up Menu item.
Sets the FONT and
FONT SIZE of the
Pop-up Menu.
Returns the tab settings to the default values.
Important: This action will delete all Pop-up Menu
items that have been defined.
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WORKING WITH DISPLAY TOGGLE
Display Toggle is available when working on multiple monitor systems. This feature allows you to work with
your tablet on all displays or on one display at a time. See working with multiple monitors.
After setting an ExpressKey to DISPLAY TOGGLE, you can then press that button to sequentially toggle the
current tablet mapping between a base mapping (the current setting from the PEN MODE DETAILS dialog)
and other monitors. For example:
1. The entire display area of a multi-monitor system
is set up for extended mode and assigned to the
active area of the Bamboo tablet.
2. Pressing an ExpressKey to which the DISPLAY
TOGGLE function has been assigned toggles the
tablet mapping to the next display in sequence.
All monitors are selected in the toggle sequence.
The base mapping is the tablet and display mapping
defined in the PEN MODE DETAILS dialog. By default, this
includes all monitors unless you have defined a specific
monitor as your primary monitor.
As you toggle to the next monitor, the active tablet area
is mapped to that monitor (in pen mode).
Toggling one more time after the last selected monitor
returns the system to the base mapping.
Any of the following actions will return the toggle sequence
to the base mapping:
Launching a graphics application that supports
pressure sensitivity.
Logging out of or rebooting the system.
Switching users (Fast User Switching).
Placing the system in sleep mode.
Changing the PEN MODE DETAILS settings.
Changing the resolution or number of displays on your
system.
•Using the MODE TOGGLE... function.
Selecting PEN MODE or MOUSE MODE from the Pop-up
Menu.
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BUTTON FUNCTIONS
FUNCTION DESCRIPTION
CLICKS
•CLICK Simulates a primary mouse button click. Default setting for the pen tip.
•R
IGHT CLICK Simulates a right mouse button click, which displays a context menu.
•M
IDDLE CLICK Simulates a middle mouse button click.
•D
OUBLE CLICK Simulates a double-click. For easier double-clicking, use this function
instead of tapping twice with the pen tip.
•C
LICK LOCK Simulates holding down the primary mouse button. Press the tool
button once to initiate click lock. Press the button again to release
click lock. Click lock is useful for dragging objects or selecting blocks
of text.
•4
TH CLICK Simulates a 4th mouse button click.
•5
TH CLICK Simulates a 5th mouse button click.
BACK Simulates the BACK command in browser applications.
FORWARD Simulates the FORWARD command in browser applications.
ERASE Pen only. Sets a button so that when the button is pressed, the pen tip
will act like the eraser in applications that support the ERASE function.
See erasing.
Customize Bamboo for the way you like to work. Simply use
the Bamboo control panel to change the button function that
is assigned to a pen button, ExpressKey, or Pop-Up Menu
setting. Button function options may vary, depending on your
tablet model. Not all options are available for all controls or
tablet models.
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FUNCTION DESCRIPTION
KEYSTROKE... Enables you to simulate keystrokes. Select this option to display the
DEFINE KEYSTROKE dialog box.
Enter a keystroke or keystroke combination in the KEYS entry box.
Keystroke combinations can include letters, numbers, function keys
(such as F3) and modifier keys (such as SHIFT, ALT, or CTRL for
Windows, or SHIFT, OPTION, COMMAND, and CONTROL for Mac). You can
also choose special keystrokes or keystroke combinations from the
ADD SPECIAL pull-down menu.
After defining a keystroke or keystroke sequence, click OK.
Important: Because the ENTER (Windows) and RETURN (Mac)
keys can be selected as a defined keystroke, they cannot be
used to select OK. You must use your pen to click on the OK
button.
If prompted, enter a name for the keystroke definition. The name will
be displayed with the respective control or in the Pop-up Menu list, as
applicable.
To learn which keystroke shortcuts are supported by a particular
application, see the documentation that came with the application.
MODIFIER... Enables you to simulate modifier key(s) (such as SHIFT, ALT, or CTRL for
Windows, or SHIFT, OPTION, COMMAND, and CONTROL for Mac).
Many applications use modifier keys to constrain the size or placement
of objects.
Clears the keystroke entry box.
Deletes only the last entry
in the keystroke entry box.
Choose one or more modifier key options.
Choose a CLICKS option to simulate
pressing a button of the selected type on
a mouse.
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FUNCTION DESCRIPTION
POP-UP MENU Displays a Pop-up Menu on your screen. See customizing the Pop-up
Menu for more information.
PAN/SCROLL Pen only. Enables you to position a document or image in any
direction within the active pane. Do this by pressing a pen button set
for PAN/SCROLL and then dragging with the pen tip across the tablet
active area.
BAMBOO DOCK Opens the Bamboo Dock.
BAMBOO PREFERENCES Opens the Bamboo control panel.
SHOW DESKTOP Minimizes all open windows to display a clean desktop.
DISPLAY TOGGLE For multiple monitor systems. Enables you to toggle the current tablet
mapping and screen cursor between different displays when you press
an ExpressKey that has been assigned this function. See working with
Display Toggle.
SWITCH APPLICATIONS Brings up the application switching dialog with focus on the next open
application. On Windows 7 or Vista systems running Aero, Flip 3D will
be activated with focus on the next open application.
When you select PAN/SCROLL, you
are prompted to set a scrolling
speed for use in applications that do
not support grabber hand (pixel-
level) panning.
A slower setting reduces the scroll
rate and is useful for close-up and
detail work where you need precise
control of the image.
As you move the pen tip, the
document or image is repositioned
to follow the direction of pen
movement on the tablet.
Release the button or lift the pen tip
from the tablet surface when you are
done.
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FUNCTION DESCRIPTION
OPEN/RUN... Opens the RUN APPLICATION dialog box.
TOUCH TOGGLE Not available for Bamboo Pen tablets. TOUCH TOGGLE is useful when
you are working with the pen and want to prevent accidental touch
input (e.g., to prevent an accidental right-click). Temporarily disable
touch by pressing an ExpressKey to which you have assigned the
TOUCH TOGGLE function. Press the ExpressKey again to re-enable
touch input. See also customizing tablet and ExpressKey functions.
INK TOGGLE (Mac.) Toggles the “ink in any application” function of Ink on and off.
Ink automatically recognizes and converts your handwriting into text
and inserts it into a document. Handwriting recognition must be turned
on for this function to work. See your Mac help for information on
working with Ink.
TABLET PC
•T
ABLET PC INPUT PANEL (Tablet PCs and Windows systems that support the Tablet PC Input
Panel.) Opens the Tablet PC Input Panel when you press a tool button
set to this function.
•J
OURNAL (Windows 7 and Vista, and Tablet PC systems that include Microsoft
Journal.) Opens Microsoft Journal.
•T
ABLET PC DEFINED (Tablet PCs and Windows systems that support the Tablet PC Input
Panel.) Sets the button function according to settings found in the:
Windows 7 and Vista TABLET PC SETTINGS and PEN AND INPUT
DEVICES control panels.
Windows XP Tablet Edition TABLET AND PEN SETTINGS control panel.
Click BROWSE... to locate an
application, file, or script to
launch. Your selection appears
in the APPLICATION TO RUN box.
Click OK to accept the selection.
The dialog box will close and the OPEN/RUN... option you have selected will be
assigned as your tool button option. Press the tool button to launch the
assigned option.
If your selection is for the Pop-up Menu, it will be displayed in the Pop-up
Menu list.
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FUNCTION DESCRIPTION
EXPOSÉ (Mac.) Tiles all open windows. To access this option, first choose
KEYSTROKE... and then click on the ADD SPECIAL menu within the dialog
box.
PRESSURE HOLD Locks the pressure at the current pressure level until the button is
released. For example, you can paint with pressure sensitivity until you
reach the brush size that you like. You can then press the button and
continue painting with the same size brush until the button is released.
MODE TOGGLE... Toggles pen input between pen mode and mouse mode. See setting
the pen speed in mouse mode for details.
DISABLED Disables the button function.
DEFAULT Returns a button to its default setting.
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GOING WIRELESS WITH YOUR BAMBOO
Bamboo tablets support both USB and wireless operation. Expand your creative freedom. Enable your
Bamboo tablet for wireless operation by purchasing and installing a Wacom wireless accessory kit.
See ordering parts and accessories.
Note: Bamboo Pen (model CTL-470) does not support wireless operation.
Wireless accessory components
Wireless setup
Battery and power management
Battery life information
Replacing the battery
Wireless module removal
Wireless receiver storage
WIRELESS ACCESSORY COMPONENTS
The Wacom wireless accessory kit includes the following components:
To install the kit, see wireless setup.
Rechargeable battery, Lithium-Ion (Li-Ion)
Installs within Bamboo tablet.
Warning: See the Important Product Information
guide for safety precautions. Located on the Bamboo
Installation CD.
Battery status LED
Power button
Wacom wireless module
Plugs into Bamboo tablet.
Wacom wireless receiver
Plugs into computer.
When not in use, can be stored in Bamboo
tablet. See wireless receiver storage.
Note: The wireless module and receiver are factory paired. If lost or broken, you will need to purchase a new
wireless accessory kit. The battery can be purchased separately.
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WIRELESS SETUP
Configure Bamboo for wireless operation.
1. If you have been using Bamboo as a wired tablet, disconnect the USB cable.
2. Turn the tablet over. Remove the wireless compartment cover(s). Tablet model CTH-670 is equipped
with two covers: one for the Wacom wireless module, and one for the rechargeable battery. Slide
cover(s) away from tablet body to remove.
3. Install the wireless components.
4. If you have not already done so, turn on your computer and wait until the system has fully loaded.
Next, connect wirelessly.
Establishing a wireless connection
Optimizing the wireless connection
Install the battery. Align contacts as
shown and press into place. See also
replacing the battery.
Install the wireless module. Lift away
and remove the wireless module
spacer. Slide the wireless module into
the tablet, ensuring the connector is
fully seated.
Important: Do not discard the
module spacer. You will need it as
a tool for removal of the wireless
module, and to protect the tablet
interior from dust when the module
is not installed. See wireless
module removal.
Replace the wireless compartment
cover(s). Align and slide into place.
Connect the Wacom wireless receiver
to an active USB port on your
computer or USB hub.
When not in use, store the receiver in
the wireless receiver storage
compartment. See wireless receiver
storage.
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ESTABLISHING A WIRELESS CONNECTION
Connect wirelessly with Bamboo.
1. Press the power button on the Wacom wireless module. A wireless connection should be established
within 4 seconds. If not, the wireless module will turn off. If this should occur, see wireless connection
problems.
Pairing is not required. The wireless module and Wacom wireless receiver are factory paired and work
together as a discrete set.
2. Check the connection by using the pen on the tablet to move the screen cursor. See also battery and
wireless connection status.
3. Fully charge the tablet battery. See charging the battery.
Bamboo can operate wirelessly or in USB mode, but not both at the same time.
Wireless mode is activated when Bamboo is properly configured for wireless operation and the USB
cable is disconnected. When the USB cable is disconnected, the tablet searches and connects to the
wireless receiver within 4 seconds. If the receiver is not found then the tablet enters sleep mode.
USB connection deactivates wireless mode, and activates USB mode.
Notes:
Bamboo can operate wirelessly for up to 10 meters (33 feet) away from your computer. The wireless
module uses radio-frequency technology, which can pass through non-metallic objects like desks.
It is not necessary for Bamboo to be “in sight” of the wireless receiver.
Interference from other devices (especially audio devices) or networks operating in the 2.4 GHz
range, or metallic objects located in or along the line of sight can negatively impact the tablet
performance and operating distance. If you experience connection problems, see optimizing the
wireless connection.
When starting up your computer, wait until your operating system has completely loaded and then
turn on the wireless module (if not already on) to begin working wirelessly.
Battery status LED
Amber when USB cable is
connected and battery is
charging.
Green when USB cable is
connected and battery is fully
charged.
Off when using tablet wirelessly.
Power button
Push to connect, or wake from
sleep mode.
Push to enter sleep mode.
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Important: The use of wireless devices is regulated in most countries. If your Bamboo is configured
for wireless operation and you will be traveling, check with the appropriate regulatory authority for
any restrictions that may apply to your product in the countries that you visit.
Products using wireless signals may interfere with the equipment on commercial aircraft, and
regulations require that all wireless devices be turned off when traveling in an airplane. Turn off the
Bamboo tablet wireless signal by turning off or removing the wireless module (the tablet status LED
will be off) and do not power on the wireless module during takeoff, transit, or landing.
Do not use Bamboo wirelessly in a facility control system or any other environment that
requires extremely high reliability, or where the use of a wireless device may cause interference.
Wireless operation may interfere with or cause other electronic devices to malfunction, or other
wireless devices may interfere with or cause the tablet to malfunction. Where use of wireless
products is prohibited, power off or remove the wireless module (ensuring the wireless signal has
been turned off) to prevent the possibility of it interfering with or causing other electronic devices to
malfunction. Wacom does not accept any liability for direct or consequential damages. For details,
please refer to your Warranty, located within the Important Product Information guide.
Power off your tablet in locations where/when electronic devices are not allowed. Because the
tablet may cause other electronic devices to malfunction in some locations where/when the use of
electronic devices is not allowed, such as within an airplane, be sure to turn off the tablet by
unplugging the USB connector of this product from your computer.
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OPTIMIZING THE WIRELESS CONNECTION
If your screen cursor lags behind the pen movement on the tablet or frequently “jumps” about, or if you see
excessive straight line segments when drawing in graphics applications, then your wireless connection
may not be able to transmit all of the data from the tablet with the necessary speed. This may be caused
by interference from other radio sources, obstructions in the radio wave path, excessive distance from the
computer, or a combination of the above.
To improve the wireless connection and optimize tablet performance:
Remove any metallic objects that may be in the line of sight between Bamboo and the Wacom wireless
receiver attached to your computer.
Try connecting the wireless receiver to a USB extension cable, and place it on your desktop or
somewhere in sight of Bamboo.
Move the tablet closer to your computer.
Switch off any other devices operating in the 2.4 GHz radio spectrum, such as WiFi networks, mobile
telephones, etc., or move their antennas further away from your computer.
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BATTERY AND POWER MANAGEMENT
This section contains important information about the rechargeable battery and power management
features of your Bamboo tablet when configured for wireless operation. Be sure to review the following
sections.
Charging the battery
Battery and wireless connection status
Power saving features
CHARGING THE BATTERY
Fully charge the tablet battery before using Bamboo for the first time in wireless mode.
Warning: See the Important Product Information guide for safety precautions.
Tips:
When charging, be sure that both the battery and the Wacom wireless module are installed in the
tablet.
To check the battery charge status, open the Bamboo control panel and select the TABLET tab.
See battery and wireless connection status.
Make the most of your wireless time. See power saving features and battery life information.
Connect the USB cable between Bamboo and a primary USB
port located directly on your computer, or to a powered USB
hub.
The battery charges whenever the cable is connected and
the battery is not fully charged. It takes about 4 to 5 hours
to fully charge an empty battery. Actual charge time
depends upon battery level and tablet use while charging.
USB connection deactivates wireless mode.
Important: When charging the battery, always connect
the USB cable directly to your computer or to a
powered USB hub. A non-powered hub may not
provide enough current to charge the battery, which
may affect overall tablet operation.
Wacom does not recommend using any wall chargers
with this battery the wireless accessory kit.&&&
Battery status LED
Amber when USB cable is connected and
battery is charging.
Green when USB cable is connected and
battery is fully charged.
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BATTERY AND WIRELESS CONNECTION STATUS
When in wireless mode, Bamboo provides you with additional feedback about your tablet.
The tablet status LED shows the following:
On the Wacom wireless module, the battery status LED shows the following:
A battery status icon appears in the system task bar (Windows) or menu bar (Mac). Hover the screen
cursor over the icon to learn specific details.
Windows 7: In the DEVICES AND PRINTERS control panel, the Bamboo icon updates to show a wireless
tablet or receiver.
The Bamboo control panel TABLET tab updates to display the tablet battery status and control options.
Blue, flashing Wireless mode connecting.
Blue Wireless mode on.
Off Sleep mode, or wireless mode off.
Amber USB cable connected and tablet battery charging.
Green USB cable connected and tablet battery fully charged.
Off USB cable connected, tablet is in USB suspend mode
or USB connecting state.
USB cable disconnected, no charging activity.
The battery status icon indicates the tablet
is in use, and shows an approximation of
the battery charge remaining.
A power plug symbol indicates tablet is
running on external power through the
USB cable, and the tablet battery is
charging.
A check mark symbol indicates battery
is fully charged.
An alert symbol indicates battery
charge is below 20%.
The above points describe only the basic
feedback elements of the battery status
icon. You may see variations of these
descriptions, depending on the actual
status of your tablet and operating system.
See also power saving features.
Adjust slider to determine when your tablet
will switch to low power mode.
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POWER SAVING FEATURES
When configured for wireless operation, Bamboo uses a number of power saving features to conserve the
tablet battery charge and improve performance.
Conserve battery power by turning off the wireless module when you are done working.
Important: The tablet draws current from the battery whenever the wireless module is on. Even in
sleep mode a very small trickle of current will continue to flow, leading to eventual battery discharge
and possible failure. It is a good idea to charge the battery and turn off the wireless module before
leaving the tablet unused for a number of days. See battery life information.
Low power mode Tablet enters low power mode after 2 minutes of no user input. The time
parameter can be adjusted in the Bamboo control panel. See battery and wireless
connection status.
Depending on your tablet model, wake from low power mode by touching the
tablet, pressing an ExpressKey, or placing the pen in proximity.
Sleep mode Tablet enters sleep mode:
When there is no wireless connection for more than 4 seconds. For example,
you switch off the computer, move the tablet out of range, or unplug the
wireless receiver. To resume operations, correct any problem and ensure the
tablet is within range of your computer. Then press the power button on the
Wacom wireless module. See testing your tablet.
After 30 minutes of no user input.
When the battery level is extremely low. Recharge the battery immediately.
To wake from sleep mode, first press the power button on the wireless module.
Depending on your tablet model, touch the tablet surface with your finger or the
pen. Then move your finger or pen along the tablet to fully activate Bamboo.
To manually enter sleep mode, press the power button on the wireless module.
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BATTERY LIFE INFORMATION
The rechargeable battery should provide approximately 8 hours of wireless operation on a full charge.
However, all batteries age over time and gradually lose their ability to hold a charge.
The typical life span of a Li-Ion battery is two to three years, whether it is used or not. The life and
performance of a Li-Ion battery is not improved by cycling (discharging and recharging).
Always charge the battery whenever the low battery warning appears on your display screen.
See also power saving features.
The tablet draws current from the battery whenever the Wacom wireless module is on. To reduce
power drain, the tablet will enter sleep mode whenever the battery level is very low. The battery must
be recharged.
A small amount of current is drawn even in sleep mode, and will slowly discharge the battery. It is a
good idea to charge the battery and turn the wireless module off before leaving the tablet unused for a
number of days.
Once the battery voltage has fallen below a minimum safety level, an internal protection circuit within
the battery prevents any charging.
If a battery with a low charge remains in the tablet for an extended period of time, the small trickle of
current used by the tablet may discharge the battery so far that the internal protection circuit is
activated. If this occurs, you can no longer charge the battery. When leaving the tablet unused for an
extended period of time, preserve the battery by removing it from the tablet.
You cannot recharge a Li-Ion battery that has been over-discharged.
For extended battery storage (a month or longer), keeping the battery in a partially (not fully) charged
state, along with cool storage, can slow the aging process. The recommended charge level is
approximately 40% for optimum battery recharge when placed back into service. If storing both tablet
and battery, you do not need to remove the battery. However, it is always good practice to remove the
battery when storing the tablet.
Note that you may not be able to recharge the battery after 6 continuous months of non-use.
You will need to purchase a new battery when it is no longer capable of holding an adequate charge or can
no longer be charged. See ordering parts and accessories.
Warning: See the Important Product Information guide for battery safety precautions.
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REPLACING THE BATTERY
If your tablet battery has exceeded its life span and can no longer be charged or no longer holds a
charge, it will need to be replaced. Be sure to use only the rechargeable battery designed for your tablet.
For information, see ordering parts and accessories.
Important: Only use a Wacom battery specified for your tablet.
To replace the rechargeable battery:
1. Turn the tablet over. Remove the wireless compartment cover. Tablet model CTH-670 is equipped with
two covers: one for the Wacom wireless module, and one for the rechargeable battery. Slide cover
away from tablet body to remove.
2. Carefully remove the old battery as shown below.
3. Install the new battery. Align the terminals of the new battery with the tablet contacts as shown below.
Press the battery into the compartment.
4. Replace the wireless compartment cover. Align and slide into place.
5. Connect the USB cable and charge the battery for optimum performance. See charging the battery.
Important: When replacing the battery, be careful not to drop it on hard surfaces. The battery can
be damaged internally when dropped, and should be replaced even if there is no obvious damage.
This will help prevent any future damage that could occur to the tablet if the battery has been
dropped, is installed in the tablet, and then later develops a short or leak while in the tablet.
Warning: See the Important Product Information guide for battery safety precautions.
Many communities offer voluntary or mandatory recycling programs for batteries. Properly recycle the old
battery by following all applicable laws, and in accordance with the safety precautions for Lithium-Ion
batteries as described in the Important Product Information guide. Keep batteries out of the reach of
children, and promptly recycle old batteries.
Install new battery.
Carefully install the battery at the angle
shown to prevent damaging the battery
contacts.
Remove old battery.
Be sure to first lift battery
edge before sliding battery
out of the compartment.
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WIRELESS MODULE REMOVAL
Once installed, the Wacom wireless module can be left in your Bamboo tablet. To remove the wireless
module:
1. Turn the tablet over. Remove the wireless compartment cover. Tablet model CTH-670 is equipped with
two covers: one for the wireless module, and one for the rechargeable battery. Slide cover away from
tablet body to remove.
2. Place the wireless module spacer over the wireless module. Use the spacer as a hook to unseat and
slide the wireless module out of the tablet. If the spacer is not available, use your thumbnail or other
suitable, non-metallic tool to unseat the module.
3. Separate the spacer from the wireless module. Press the spacer back into the wireless module slot.
4. Replace the wireless compartment cover. Align and slide into place.
Store the wireless module in a safe place after removal.
WIRELESS RECEIVER STORAGE
The Wacom wireless receiver is designed for portability. Plug it into a USB port on your computer.
Then leave it there so the receiver will always be available for use with your tablet, even when you are
traveling or otherwise on the go with Bamboo.
The wireless receiver can also be stored within your Bamboo tablet. To store the receiver in the tablet:
1. Use your fingernail or other suitable, non-metallic tool to open the wireless receiver storage
compartment.
2. As you open the receiver storage door, slide the wireless receiver spacer partially out of the tablet body.
3. Insert the receiver into the spacer.
4. Slide the spacer fully back into the tablet body and close the receiver storage door.
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PROBLEMS WITH YOUR BAMBOO?
Most of the time your tablet will work flawlessly. But if you are having trouble, Wacom recommends you do
the following:
1. If the tablet driver failed to load properly, first perform the recommended action in any error message
that may appear on your screen. If that does not solve the problem, review the troubleshooting
procedures in this chapter.
2. Look in the troubleshooting tables. Your problem may be described there and you can try the solution
offered.
3. Open the Wacom tablet Read Me file and look for any information updates.
4. Check the product FAQs (Frequently Asked Questions) on the Wacom web site for your region.
5. If you are having a compatibility conflict between Bamboo and a new hardware or software
product, see obtaining driver downloads for information on downloading an updated software driver.
Wacom periodically updates the software driver to maintain compatibility with new products.
6. Test your tablet and pen (if equipped). See testing your tablet and testing a pen.
7. If you have tried the suggestions in this manual and still cannot resolve the problem, then contact
Wacom for Technical Support. See technical support options and the Read Me file for information on
where to obtain support for your region.
Testing your tablet
Testing a pen
Troubleshooting tables
Technical support options
Obtaining driver downloads
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TESTING YOUR TABLET
1. Turn on your computer and wait until the system has fully loaded.
2. Check the USB connection. The tablet status LED should glow whenever the tablet is properly
connected and your computer has registered it as a USB device. If not:
Make sure the tablet USB cable is securely connected to an active USB port on your computer.
Check the tablet USB cable for damage.
If you are connecting the tablet to a USB hub (or hub device such as a keyboard with USB ports), be
sure the USB hub is properly connected to your computer and is active.
If the status LED does not illuminate after your computer is on and has finished booting up, your
USB port may be disabled. Verify that you have connected the tablet to an active USB port.
Connect the tablet to a different USB port or try connecting to the USB port on another computer.
3. For wireless operation, check the tablet connection. The tablet status LED should glow whenever the
tablet is properly connected and your computer has registered it as a USB device. If not:
Verify that the wireless module is on. See battery and wireless connection status.
Verify that the wireless module and receiver are properly installed. See wireless setup.
Check the battery power. See battery and wireless connection status. If the battery charge is low,
connect the USB cable and charge the battery. See charging the battery.
Switch the wireless module off, and then back on.
Move the tablet closer to the computer. Make sure there are no metal or other high density
obstructions in the line of sight between the tablet and computer.
4. Check touch and pen input:
Check touch input. Attempt to move the screen cursor by tracking your finger across the tablet
surface. Then tap to select an item. The status LED should brighten when you touch the active
area of the tablet.
If the tablet driver does not load properly, basic touch movement will be recognized but other
actions and gestures will not. If the driver does not properly load, the lower two ExpressKeys only
will function at their default settings of CLICK (bottom key) and RIGHT CLICK (2nd key up). If gestures
are not recognized and ExpressKeys do not function, install the tablet driver software.
Check pen input. If your tablet is equipped with a pen and the tablet driver does not load properly,
pen input will not be available. (If you have a pen-only tablet model, you will be able to use the pen
tip to move the screen cursor and click. You will also be able to use the pen buttons to CLICK and
RIGHT CLICK, but there will be no other pen functionality.) Install the tablet driver software. See also
testing a pen.
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5. Check the ExpressKeys (if equipped). Do a quick check by pressing each key in turn. The status LED
should brighten each time you press a key when there is no touch or pen input. Then open the Bamboo
control panel and select the TABLET tab. Click on the DEFAULT button to return to the tablet default
settings.
Press the upper ExpressKey to toggle touch input off and on.
Press the second from top key to open Bamboo Dock (if installed).
Position the screen cursor over an item, such as an empty folder on your desktop, and press the
bottom ExpressKey to perform a click.
Position the screen cursor over an item, such as an empty folder on your desktop, and press the
second up from bottom ExpressKey to perform a right-click.
6. If any of these tests fail you may have defective hardware. See technical support options.
After testing, use the Bamboo control panel to reconfigure your tablet for any custom settings you may
originally have been using.
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TESTING A PEN
1. First perform the procedures for testing your tablet.
2. Check the pen by opening the Bamboo control panel and selecting the PEN tab. Click on the DEFAULT
button to return the pen to its default settings. Next:
Touch the pen tip and then the eraser (when equipped) to the tablet active area. Each time the tip or
eraser makes contact with the tablet surface, the status LED should provide a visual indication.
Models CTH-470 and CTH-670: the LED should glow white.
Model CTL-470: the LED should brighten.
Without applying pressure to the pen tip, hold the pen tip within approximately 7 mm (0.28 inch) of
the tablet surface and press each pen button in turn. For each button press, the status LED should
provide a visual indication.
Models CTH-470 and CTH-670: The LED should glow white.
Model CTL-470: The LED should brighten.
While still within proximity, but without touching the tablet surface, move your pen across the active
area of the tablet. The screen cursor should move in the corresponding direction on your monitor or
display screen.
3. If any of these tests fail you may have defective hardware. See technical support options.
4. After testing, use the Bamboo control panel to reconfigure your tablet and pen for any custom settings
you may originally have been using.
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TROUBLESHOOTING TABLES
If you encounter problems with your Bamboo tablet or pen, see the following tables. Your problem may be
described here, and you can try the solution offered. Check the tablet Read Me file for the latest
information updates.
For additional information, visit the Wacom web site at http://www.wacom.com .
General problems
Touch input problems
Pen input problems
Wireless connection problems
Windows-specific problems
Mac-specific problems
GENERAL PROBLEMS
The computer does not have
an available USB port. Check if there is an available USB port on a USB hub. If not available
you will need to add a USB hub or USB card.
The tablet status LED does
not illuminate. Verify that your tablet USB cable is properly connected to an active
USB port. If you are connecting to a USB hub, make sure the hub is
connected to an active USB port and that the hub is active.
If using Bamboo in wireless mode, see also wireless connection
problems.
The computer does not go to
sleep. When you are not using the pen, remove it from the tablet surface or
the tablet will continue to send data, keeping the computer awake.
Note: Because some metallic or other conducting objects can also
cause the tablet to send data, it is best to keep the tablet
surface clear of all objects when not in use.
The screen cursor is very
erratic or jumps around when
using the tablet.
On rare occasions the tablet may receive interfering radio frequencies
from a computer monitor or nearby AM radio station. If you notice
interference from a monitor, try moving the tablet at least six (6) inches
away from the monitor, or change the monitor refresh rate or monitor
resolution.
The tablet is set for RIGHT
HANDED (or LEFT HANDED), but
at the log on screen the tablet
seems to work upside down.
Reinstall the tablet driver software and change the default orientation of
the tablet. See configuring the tablet orientation for details.
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TOUCH INPUT PROBLEMS
Touch input does not work. Re-enable touch input by pressing an ExpressKey that is set to TOUCH
TOGGLE. Otherwise, open the Bamboo control panel and go to the
TOUCH FUNCTIONS or TOUCH OPTIONS tab. Be sure the ENABLE TOUCH
INPUT option is selected.
Touch input does not seem to
fully work. The screen cursor
can be moved, but more
complex actions or gestures
do not work.
If the tablet driver does not load properly, basic touch movement will be
recognized but other actions and gestures will not. If the driver does
not properly load, the lower two ExpressKeys only will function at their
default settings of CLICK (bottom key) and RIGHT CLICK (2nd key up).
Install the driver software for the tablet.
The tablet does not reliably
recognize multi-finger input. If you hold your fingers too close together, the tablet may not recognize
them as being separate. Try moving your fingers a little further apart.
Cannot zoom-in or zoom-out
when working with Adobe
Photoshop.
If zoom functions do not operate correctly within Photoshop, verify that
the ZOOM WITH SCROLL WHEEL function is not selected within the
Photoshop PREFERENCES options.
Scrolling and panning
gestures do not function
correctly when working with
Adobe Photoshop.
If touch input gestures do not operate correctly within Photoshop,
verify that the ZOOM WITH SCROLL WHEEL function is not selected within
the Photoshop PREFERENCES options.
Rotation gestures do not seem
to work consistently, or not at
all.
Rotation may work differently depending on the application you are
working with. For example, rotation may work smoothly, in 90-degree
increments, or not at all.
For best recognition of this gesture, start with your fingers positioned
diagonally on the tablet surface and keep them at least 25 mm (1 inch)
apart.
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PEN INPUT PROBLEMS
The pen does not position the
screen cursor, or otherwise
work.
If the tablet driver does not load properly, pen input will not be
available.
For tablet models that combine pen and touch input, basic touch
movement will continue to be recognized but other actions and
gestures will not. If the driver does not properly load, the lower two
ExpressKeys only will function at their default settings of CLICK
(bottom key) and RIGHT CLICK (2nd key up).
If you have a pen-only tablet model, you will be able to use the pen
tip to move the screen cursor and click. You will also be able to use
the pen buttons to CLICK (lower button) and RIGHT CLICK (upper
button), but there will be no other pen functionality.
Install the driver software for the tablet.
The pen does not draw or ink
with pressure sensitivity. Some applications require that you turn on the pressure capabilities
within the application or selected tool before the pen will respond as a
pressure-sensitive tool.
Verify also that your application supports pressure sensitivity.
Clicking is difficult. Open the Bamboo control panel and go to the PEN tab. Try using a
lighter TIP FEEL.
Select the CLICK SOUND option (the check box should be checked).
This will enable you to hear when the pen registers a mouse click.
Your computer speakers must be turned on and the volume audible
before you can hear a click sound.
Double-clicking is difficult. Be sure you are quickly tapping the tablet twice in the same place on
the tablet active area.
Using a pen button set to double-click is recommended (review the
techniques in clicking).
Open the Bamboo control panel and go to the PEN tab.
Try increasing the DOUBLE CLICK DISTANCE.
Try using a lighter TIP FEEL.
Windows: Try setting your system to launch programs with a single
click. See clicking.
The pen selects everything,
will not stop selecting. Open the Bamboo control panel and go to the PEN tab. Move the TIP
FEEL slider toward FIRM. If this does not help, see testing a pen.
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The eraser (when equipped)
selects everything or will not
stop erasing.
Open the Bamboo control panel and go to the PEN tab. Move the
ERASER FEEL slider toward FIRM. If this does not help, see testing a pen.
You notice a screen delay at
the beginning of pen or inking
strokes.
Open the Bamboo control panel and go to the PEN tab. Try decreasing
the DOUBLE CLICK DISTANCE.
You have to press hard with
the pen when clicking,
drawing, or writing.
Open the Bamboo control panel and go to the PEN tab. Move the TIP
FEEL slider toward SOFT.
The pen tip does not function. Depending on your tablet model, the status LED should brighten or
change color when the pen tip is pressed to the tablet. Be sure you are
using the pen that originally came with your product. Other pens may
not function properly on the Bamboo tablet.
See testing a pen to verify pen operation. If any of the tests fail you
may have defective hardware.
The screen cursor jumps
back. Do not place the pen on the tablet when it is not in use or when you are
using another pointing device. Leaving your pen on the tablet may
interfere with screen cursor positioning when using other input devices.
The upper or lower pen button
does not work. Be sure you press the pen button when the pen tip is within 7 mm
(0.28 inch) of the tablet active area. Do this without pressing down on
the pen tip.
From the Bamboo control panel, verify that the pen button is set to the
function you are expecting to occur.
In the Bamboo control panel, click on the PEN tab ADVANCED button.
If CLICK & TAP is selected, you will need to first press the pen button and
then touch the pen tip to the tablet surface in order to perform a click
function. See setting the pen button functions.
See testing a pen to verify pen operation. If any of the tests fail you
may have defective hardware.
Cannot move the cursor
where you want to on the
screen, or the line you are
drawing does not line up with
the location of the pointer in
paint applications.
Open the Bamboo control panel. Verify that PEN MODE is selected.
If this does not help, click on the DEFAULT button to reestablish the
default tablet to screen mapping. If you are still having difficulty,
remove the tablet preferences (see Windows-specific problems or
Mac-specific problems for details).
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WIRELESS CONNECTION PROBLEMS
The computer does not have
an available USB port. Check if there is an available USB port on a USB hub. If not available,
add a USB hub or USB card.
After pressing the power
button on the wireless module,
the tablet status LED glows
steadily for 4 seconds and
then turns off.
If a wireless connection is not established for any reason, the wireless
module will turn off after 4 seconds.
Make sure the wireless receiver is properly connected to an active
USB port on your computer or USB hub.
Move the tablet closer to the antenna and make sure there are no
metal or other high-density obstructions in the line of sight between
the tablet and your computer.
Again press the power button to activate the connection.
After turning on the wireless
module, the status LED
indicates good functionality
but the screen cursor cannot
be moved with the pen.
Be sure you are using the pen correctly. Review using the pen on the
tablet.
Switch the wireless module off, then back on.
If the battery charge is low, try charging the battery.
A wireless connection has
been made, but the tablet
does not seem to work
correctly.
Be sure you have correctly installed the tablet driver software.
See also optimizing the wireless connection.
The tablet works when
connected with the USB
cable, but turns off as soon as
the cable is disconnected.
Confirm the wireless module and receiver are correctly installed, and
that the wireless module is turned on.
Check the battery. See battery and wireless connection status.
Open the tablet wireless compartment cover and verify that the
battery is properly installed. Tablet model CTH-670 is equipped
with two covers: one for the Wacom wireless module, and one for
the rechargeable battery.
Check the battery appearance to ensure there is no leakage or
other indication of damage.
Charge the battery overnight and try again. If the problem persists,
the battery may be completely discharged or damaged and can no
longer hold a charge. You will have to purchase a replacement
battery. See ordering parts and accessories.
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The tablet status LED does
not illuminate after pressing
the power button on the
wireless module.
Try again. Then:
1. Verify the Wacom wireless receiver is properly connected to an
active USB port. If connecting to a USB hub, make sure the hub is
connected to an active USB port and that the hub is active.
2. Verify the Wacom wireless module is properly installed in the tablet.
Press the power button to connect wirelessly.
3. If the tablet status LED still does not light, connect the USB cable
between your tablet and computer.
On the wireless module, check the battery status LED.
Amber indicates the battery is charging. Green indicates the
battery is fully charged. If the LED remains off, the battery may be
defective. Replace the battery.
4. If both the tablet status and wireless module LEDs remain off, then
contact the Wacom support staff for the area where your product
was purchased. See technical support options.
When using the tablet, the
screen cursor or pen strokes
seem to lag or skip in some
applications.
See optimizing the wireless connection for tips on improving the
connection.
The battery charging process
seems to stop whenever the
computer enters sleep mode.
As required, adjust your system power or energy saver settings so that
the computer does not enter sleep mode while the tablet battery is
charging.
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WINDOWS-SPECIFIC PROBLEMS
You suspect the tablet
preferences may be
corrupted, or want to make
certain that all settings are at
their factory defaults.
Use the Bamboo Preference File Utility to work with preferences.
Close any open applications. Click the START icon and select ALL
PROGRAMS. Then select BAMBOO and BAMBOO PREFERENCE FILE UTILITY.
It is a good idea to first back up your tablet preferences. In the
BAMBOO PREFERENCE FILE UTILITY dialog box, click BACKUP... and
follow the prompts.
Then, use the Bamboo Preference File Utility to delete the tablet
preferences as follows:
Single user. Under MY PREFERENCES, click REMOVE to delete the
preferences for the current user.
Multiple users. Under ALL USER PREFERENCES, click REMOVE to
delete preferences for multiple users. Administrator rights are
required to delete preferences for all users. Relaunch any currently
open tablet-aware applications that you may be running.
You can quickly restore tablet preferences that have been backed up
by clicking RESTORE... under MY PREFERENCES.
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MAC-SPECIFIC PROBLEMS
At startup, a dialog box
appears telling you that either
the driver failed to load or the
tablet preferences have not
yet been created.
The tablet was not detected at startup.
If using a wireless connection:
Make sure the wireless connection is active. See battery and
wireless connection status.
From the GO menu, select UTILITIES and launch the SYSTEM
PROFILER. Select USB from the HARDWARE section of the CONTENTS
list. A Wacom USB tablet model should be listed. If a tablet model
is not listed, check the wireless connection.
If connected with the provided USB cable:
Make sure the USB cable is securely connected to an active USB
port on your computer or USB hub. Make sure that the tablet
status LED is illuminated.
From the GO menu, select UTILITIES and launch the SYSTEM
PROFILER. Select USB from the HARDWARE section of the CONTENTS
list. A Wacom USB tablet model should be listed. If a tablet model
is not listed, check the USB tablet cable connection or try plugging
the tablet into a different USB port.
If you are still having difficulties, uninstall then reinstall the tablet driver
software.
If this does not help, contact Wacom for Technical Support.
See technical support options.
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You suspect the tablet
preferences may be
corrupted, or want to make
certain that all settings are at
their factory defaults.
Use the Bamboo Utility to work with preferences. Close any open
applications. Open the main APPLICATIONS folder. Then open the
BAMBOO folder and run the BAMBOO UTILITY.
It is a good idea to first back up your tablet preferences. In the
Bamboo Utility, select CURRENT USER or ALL USERS. Then click
BACKUP... and follow the prompts.
Then, delete the tablet preferences as follows:
Single user. When the utility starts, select CURRENT USER and click
REMOVE. Log out, then log back in. When the tablet driver loads it
will create a new preferences file with the factory defaults.
Multiple users. When the utility starts, select ALL USERS and click
REMOVE. Log out, then log back in. When the tablet driver loads it
will create new preferences files with the factory defaults.
You can quickly restore tablet preferences that have been backed up
for the CURRENT USER or ALL USERS by clicking on RESTORE... within the
utility.
Note: Do not manually remove the BAMBOO.PREFPANE file from the main
LIBRARY PREFERENCEPANES folder. This file is only to be removed
when uninstalling the tablet software driver, and then only when
using the BAMBOO UTILITY.
Ink does not work correctly
with the tablet. There may be a problem with the Ink preferences. Remove the
damaged preference files as follows. They will be re-created when you
enable handwriting recognition.
1. Open SYSTEM PREFERENCES, choose SHOW ALL and select INK.
Then turn off handwriting recognition.
2. From the GO menu, choose your HOME. Open the LIBRARY and
PREFERENCES folders. Remove the following preferences:
COM.APPLE.INK.FRAMEWORK.PLIST
COM.APPLE.INK.INKPAD.PLIST
COM.APPLE.INK.INKPAD.SKETCH
3. Go back to SYSTEM PREFERENCES and INK, and then enable
handwriting recognition.
4. Test the Ink function using your tablet and pen.
If this procedure does not resolve your problem with Ink, contact Apple
Support for further assistance. Wacom is not the software
manufacturer for Ink and we are limited in our abilities to support a third
party software application.
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TECHNICAL SUPPORT OPTIONS
If you have a problem with your tablet, first check the tablet Quick Start Guide to be sure the unit is installed
correctly. Then review the troubleshooting procedures.
If you cannot find the answer in this manual, you may find updated information about your problem in the
Read Me file for your platform (located on the Bamboo Installation CD). You can also check the product
FAQs (Frequently Asked Questions) on the Wacom web site for your region.
If you have an Internet connection you can download the latest software drivers from the Wacom web site
for your region. See obtaining driver downloads.
If you cannot solve the problem and you think your tablet is not working properly, contact the Wacom
support staff for the area where your product was purchased. See the tablet Read Me file, located on the
Bamboo Installation CD, for contact information.
When you call, you should be at your computer with the following information available:
This manual.
Tablet serial and model number. (Look on the bottom of the tablet.)
Driver version number. (See the Bamboo Installation CD or click on the Bamboo control panel
ABOUT button.)
The make and model of your computer, and operating system version number.
A list of peripheral devices attached to your computer.
The software application and version you were using when the problem occurred.
The exact wording of any error message that appeared on your screen.
What happened and what you were doing when the problem occurred.
How you tried to solve the problem.
You can also contact the Wacom Customer Care Center by visiting the Wacom web site for your region and
completing an Email Inquiry form.
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OBTAINING DRIVER DOWNLOADS
Wacom periodically updates the tablet software driver to maintain compatibility with new products. If you
are having a compatibility problem between Bamboo and a new hardware or software product, it may be
helpful to download a new software driver (when available) from the Internet.
USA, Canada, Central and South America
Europe, Middle East and Africa
Japan
Asia Pacific (English)
China
Hong Kong
Korea
Taiwan
Worldwide Web: http://www.wacom.com Software updates
Worldwide Web: http://www.wacom.eu/downloads Software updates
Worldwide Web: http://tablet.wacom.co.jp/download/down1.html Software updates (Japanese)
Worldwide Web: http://www.wacom-asia.com Software updates (English)
Worldwide Web: http://www.wacom.com.cn Software updates
(Simplified Chinese)
Worldwide Web: http://www.wacom.com.hk Software updates
(Traditional Chinese)
Worldwide Web: http://www.wacomkorea.com Software updates (Korean)
Worldwide Web: http://www.wacom.com.tw Software updates
(Traditional Chinese)
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APPENDIX
This section contains tips on caring for Bamboo, instructions on how to uninstall the tablet software,
information about digital inking, and more.
Caring for Bamboo
Replacing the pen nib
Bamboo Dock
Uninstalling Bamboo
Managing preferences
Pen and digital ink capabilities in Windows
Product information
Ordering parts and accessories
Available parts and accessories
CARING FOR BAMBOO
Keep your Bamboo tablet surface and pen clean. Dust and dirt particles can stick to the pen and cause
excessive wear to the tablet surface. Regular cleaning with a soft, damp cloth will help to prolong the life of
your tablet surface and pen. You can also dampen the cloth using a very mild soap diluted with water.
Do not use volatile liquids, such as paint thinner or benzene, as they may damage the plastic case.
Keep Bamboo in a clean, dry place and avoid extremes in temperature. Room temperature is best.
Also, your Bamboo tablet and pen are not made to come apart. Twisting the pen case can break the pen.
Taking apart the product will void your warranty.
Important: Take care to never spill liquids onto the tablet or pen. Be especially careful of getting the
tablet ExpressKeys or pen buttons, tip, and eraser (when equipped) wet. They contain sensitive
electronic parts that will fail if liquid enters them.
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REPLACING THE PEN NIB
The pen nib (tip) will wear with normal use. Excessive pressure will cause it to wear sooner. Replace the
nib when it gets too short or develops a flat point.
1. Clasp the old nib and pull it straight out of the pen. Use the nib removal tool, pair of tweezers, needle-
nosed pliers, or similar instrument.
2. Slide the end of the new nib straight into the barrel of the pen. Firmly push the nib until it stops.
Warning: Choking hazard. Prevent children from swallowing the pen nib or button part. The
pen nib or button part may accidentally be pulled out if children are biting on them.
For replacement parts, see ordering parts and accessories.
Important: When not in use, place the pen in the pen holder or lay it flat on your desk. The eraser
end of the pen should be inserted first into the loop. To maintain the sensitivity of your pen, do not
store the pen in a container where it will rest on the tip or eraser (when equipped).
Nib Replace when 1 mm
(0.4 inch) or less.
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BAMBOO DOCK
Use the Bamboo Dock to work with your Bamboo tablet settings, and to view and add applications (apps)
made for Bamboo. To learn more, visit http://bamboodock.wacom.com/ and choose your language.
To open Bamboo Dock, press a tablet ExpressKey to which the Bamboo Dock function has been assigned.
Otherwise:
•Windows
: Click START and choose (ALL) PROGRAMS. Then select BAMBOO DOCK from the BAMBOO DOCK
folder.
•Mac
: From the Finder GO menu or PLACES sidebar, choose APPLICATIONS, open the BAMBOO DOCK folder,
and double-click on the BAMBOO DOCK icon.
Draw to open or hide Bamboo Dock options.
Work with your Bamboo settings. Click the Bamboo settings (gear) icon. Here you can adjust your
Bamboo tablet settings and more.
Learn about and install Bamboo apps. Click the Bamboo collection (+) icon. From games and sketching to
composing music or sharing and connecting with friends, there is an ever-growing collection of Bamboo
apps to choose from.
To uninstall Bamboo Dock:
•Windows
: Click START and choose (ALL) PROGRAMS. Then select BAMBOO DOCK and UNINSTALL.
Follow the prompts.
•Mac
: In the APPLICATIONS folder, locate and trash the BAMBOO DOCK folder.
UNINSTALLING BAMBOO
Follow the appropriate procedure below to remove the tablet driver software from your system.
Important: When you remove the tablet software, your tablet will no longer operate with full tablet
functionality but will continue to function as a mouse device.
Windows 7 and Vista: Click on the Windows START button and open the CONTROL PANEL. In the CONTROL
PANEL window click on UNINSTALL A PROGRAM. In the dialog box that appears, choose BAMBOO and click
UNINSTALL. Follow the prompts to remove the tablet driver. If prompted, enter your administrator log on
name and password. Restart your computer after uninstalling the software.
Windows XP: Click on the Windows START button and open the CONTROL PANEL. In the CONTROL PANEL
window select ADD OR REMOVE PROGRAMS. In the ADD OR REMOVE PROGRAMS window, choose BAMBOO and
click REMOVE. Follow the prompts to remove the tablet driver. Restart your computer after uninstalling the
software.
Mac: From the GO menu, choose APPLICATIONS and open the BAMBOO folder. Double-click on the BAMBOO
UTILITY icon and select the TABLET SOFTWARE: REMOVE button. Enter your administrator login name and
password. After the removal is completed, click OK. Restart your computer after uninstalling the software.
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MANAGING PREFERENCES
Use the preference file utility to manage your tablet preferences for a single or multiple users.
Windows: First close any open applications. Then open the utility by clicking the START icon and selecting
ALL PROGRAMS. Select BAMBOO and BAMBOO PREFERENCE FILE UTILITY.
To remove preferences for the current user, click REMOVE under MY PREFERENCES.
To delete preferences for multiple users, click REMOVE under ALL USER PREFERENCES.
Administrator rights are required to delete preferences for all users. Relaunch any currently open
tablet-aware applications that you may be running.
To back up your preferences, click BACKUP... under MY PREFERENCES.
To restore preferences that you had previously backed up, click RESTORE... under MY PREFERENCES.
Carefully follow any prompts that may appear.
Mac: Open the main APPLICATIONS folder. Then open the BAMBOO folder and run the BAMBOO UTILITY.
To remove preferences, select CURRENT USER or ALL USERS. Then click REMOVE. Log out, then log back
in. When the tablet driver loads it will create a new preferences file with the factory defaults.
To back up your preferences, select CURRENT USER or ALL USERS. Then click BACKUP....
To restore preferences that you had previously backed up, select CURRENT USER or ALL USERS.
Then click RESTORE....
Carefully follow any prompts that may appear.
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PEN AND DIGITAL INK CAPABILITIES IN WINDOWS
Microsoft Windows 7 and Vista provide extensive support for pen input. Pen features are supported in all
versions of Windows 7 and Vista except Windows 7 Starter and Home Basic, and Windows Vista Home
Basic. Use Bamboo and your Wacom pen for quick, intuitive results.
Note taking. Jot notes and capture quick sketches in Windows Journal. Use the Journal search engine
to locate your handwritten content.
Handwriting recognition. Quickly enter handwritten information anywhere the computer accepts typed
input. Convert your handwritten content to typed text at any time.
•Gestures
. Make simple gestural movements on the tablet to trigger customizable actions.
To customize gestures, select the FLICKS tab in the Windows 7 PEN AND TOUCH or Windows Vista PEN
AND INPUT DEVICES control panel.
Digital Ink in Microsoft Office 2007. Utilize the enhanced digital mark-up and inking tools found on the
REVIEW tab within applicable applications.
The Windows 7 or Vista Input Panel enables you to use handwriting or an on-screen keyboard to directly
enter text with your Wacom pen.
There are different ways to launch the Input Panel:
Click on the Input Panel icon which appears when you move the screen cursor into a text entry area.
Click on the Input Panel tab, located by default on the left edge of the display screen.
Click on the Tablet PC Input Panel icon located on the Windows Taskbar. If the icon is not visible, right-
click on the Taskbar, select TOOLBARS, and TABLET PC INPUT PANEL.
To disable the Input Panel:
1. Open the Tablet PC Input Panel.
2. Select TOOLS and OPTIONS.
3. Choose the OPENING tab and uncheck the following boxes:
•F
OR TABLET PEN INPUT, SHOW THE ICON NEXT TO THE TEXT BOX
•SHOW THE INPUT PANEL TAB.
4. Click OK.
For details, study the documentation that came with your system, including the Windows training tools and
Tablet PC tutorial. To access the Tablet PC Pen Training, from the START menu choose ALL PROGRAMS,
TABLET PC, and TABLET PC PEN TRAINING. Search the Windows help system for training tools if they are not
available from the START menu.
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Search the Microsoft web site for enhanced information about digital inking in Windows. You can also visit
the Wacom web site at www.wacom.com/vista
Note: The following workarounds in the Wacom software driver improve performance in Windows 7 and
Vista:
The Pen Flicks and ‘press-and-hold-to-right-click’ features are disabled in graphics applications
using the Wintab API.
There is no pressure sensitivity in Journal and other Ink features when both the Flicks and
‘press-and-hold-to-right-click’ features are disabled in the Windows 7 PEN AND TOUCH or
Windows Vista PEN AND INPUT DEVICES control panel.
PRODUCT INFORMATION
To learn more about Bamboo, visit the Wacom web site for your region. You can also discover which
software applications are currently tablet enhanced to support the pressure sensitivity and other special
functionality of your tablet.
USA, Canada, Central and South America http://www.wacom.com/productinfo
Europe, Middle East and Africa http://www.wacom.eu
Japan http://tablet.wacom.co.jp
Asia Pacific (English) http://www.wacom-asia.com
China (Simplified Chinese) http://www.wacom.com.cn
Hong Kong (Traditional Chinese) http://www.wacom.com.hk
Korea http://www.wacomkorea.com
Taiwan http://www.wacom.com.tw
Thailand http://www.wacom-thai.com
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ORDERING PARTS AND ACCESSORIES
To purchase available parts and accessories, refer to the Wacom tablet Read Me file and see who to call for
your region.
You can also do the following:
In the USA or Canada, call 1.888.884.1870 (toll-free) or visit Wacom’s web site at
http://www.WacomDirect.com (USA only).
In Europe, call +49 (0)180.500.03.75 or send an email to spareparts@wacom.eu. Or, visit
http://shop.wacom.eu. You can also contact your local dealer, distributor, or technical support using
the appropriate number for your region.
In Australia, Singapore, Taiwan and Korea, please visit: www.BuyWacom.com.au,
www.BuyWacom.com.sg, www.BuyWacom.com.tw and www.BuyWacom.co.kr, respectively.
In other countries, please contact your local dealer or distributor.
Some parts and accessories may not be available in all regions.
AVAILABLE PARTS AND ACCESSORIES
Additional parts and accessories may be available on the Wacom web site for your region. See ordering
parts and accessories.
DESCRIPTION PART NUMBER
Wacom wireless accessory kit
(includes Wacom wireless module, Wacom wireless receiver,
and rechargeable battery)
ACK-40401
Battery, rechargeable ACK-40403
Pen, standard, without eraser LP-170
Pen, premium, with eraser LP-170E
Pen nibs, black, qty 5 ACK-204-01K
Pen nibs, white, qty 5 ACK-204-01W
Cable, USB STJ-A307-01
Carrying case, small ACK-403021
Carrying case, medium ACK-404022
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GLOSSARY
Active area. The navigation and drawing area of your Bamboo tablet where touch or pen input is detected.
See touch sensor.
Aspect. The ratio between the vertical and horizontal dimension of the tablet or display.
Click force. The amount of force you must apply to the pen tip for a click to occur.
Digital Ink. A broad category that typically describes handwritten content which has been created using
pen-based input on a computer. This handwritten content takes the form of sketches, ink mark-up, or
handwriting. The handwriting can optionally be converted to typewritten text or simply left alone for use in
its original format. Depending on your system and application settings, the handwritten text you make with
digital ink can be converted on-the-fly or at another time.
Display Toggle. A Bamboo feature that allows you to work with your tablet on all displays or on one display
at a time. Available only on multiple monitor systems. See working with Display Toggle.
Double-click distance. The maximum distance (in screen pixels) that the screen cursor can move between
clicks and still be accepted as a double-click. Increasing the double-click distance makes double-clicking
easier, but may cause a delay in brush strokes in some applications.
Eraser-aware application. A software application that has built-in support for the pen eraser.
These applications take advantage of the eraser in different ways, depending on what makes sense for the
application.
Expand. A motion used when navigating with touch. Touch the tablet with two fingers spaced closely
together. Then while still touching the tablet surface, move your fingers apart.
ExpressKeys. The customizable control keys located on your Bamboo tablet.
ExpressKeys, LEFT HANDED. A tablet setting where the ExpressKeys are oriented to the right of the tablet.
ExpressKeys, RIGHT HANDED. A tablet setting where the ExpressKeys are oriented to the left of the tablet.
Journal. A Microsoft Windows application that electronically simulates a physical journal pad, but with the
advantages of digital note taking. For example, you can create quick sketches and jot handwritten notes
that can be converted to text and sent on to colleagues for digital mark-up. Journal includes a variety of
pen, marker, and highlighter tools, plus an eraser that is easily activated by the eraser (when equipped) of
the Wacom pen. Additionally, your handwritten content is searchable within Journal.
Mapping. The relationship between the pen position on your Bamboo tablet and the cursor position on the
monitor screen.
Modifier. Modifier keys include SHIFT, ALT, and CTRL for Windows, or SHIFT, CONTROL, COMMAND, and OPTION
for Mac. You can customize your Bamboo pen buttons or ExpressKeys to simulate a modifier key.
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Mouse acceleration. A setting that allows you to adjust the screen cursor acceleration when using mouse
mode.
Mouse mode. A method for positioning the screen cursor. When you place the pen on your Bamboo
tablet, you can move the screen cursor with a “pick up and slide” motion similar to using a standard
mouse. This is known as relative positioning. See also pen mode.
Mouse speed. A setting that allows you to adjust the speed at which your screen cursor moves when using
mouse mode.
Nib. The replaceable pen tip.
Pan. A motion used when navigating with touch. Touch the tablet surface with your fingers and move
them in the same direction.
Pairing. A method of creating a virtual cable link between to devices.
Pen input. A method of controlling a computer using the pen on your Bamboo tablet.
Pen mode. A pen input method of positioning the screen cursor. Wherever you place the pen on your
Bamboo tablet, the screen cursor will jump to the corresponding point on the screen. This is known as
absolute positioning, and is the default setting for the pen. Pen mode allows you to quickly position the
screen cursor without having to first find it and then move it across the desktop. See also mouse mode.
Pinch. A motion used when navigating with touch. Touch the tablet with two fingers spaced slightly apart.
Then while still touching the tablet surface, move or ‘pinch’ your fingers together.
Pixel. The smallest unit of measure on your monitor screen.
Pop-up Menu. A user-defined menu that displays a list of keystroke functions and other actions you can
perform. You can customize the buttons of your pen to display this menu. Available for tablet models that
are configured for both pen and touch input.
Pressure sensitive. A quality of the Wacom pen tip and eraser (when equipped) that senses the amount of
pressure being applied. This is used to create natural-looking pen, brush, and eraser strokes in
applications that are pressure sensitive.
Pressure-sensitive application. Any application that supports pressure-sensitive input.
Proximity. The height above the tablet active area where pen detection occurs. See also positioning.
Screen cursor. The pointer on the display screen. Screen cursors come in different shapes (such as an
I-beam, arrow, or box), depending on which application you are running.
Swipe. A motion used when navigating with touch. Touch the tablet surface with three or four fingers and
move them in the same direction.
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Tablet PC Input Panel (TIP). The Microsoft Windows Tablet PC Input Panel enables you to use your Wacom
pen to create handwritten notes or work with an on-screen keyboard. The Input Panel dynamically
converts your handwriting to text. The information you create can then be inserted into other documents,
spreadsheets, or illustrations.
Tap. A motion used when navigating with touch. Touch and lift a single finger from the tablet.
Touch input. A method of interacting with a computer using only your fingertips on the Bamboo tablet.
Touch sensor. The navigation area of your Bamboo tablet where touch input is detected. The touch sensor
resides within the active area, and does not accept pen input.
Track. A motion used when navigating with touch. Touch and move a single finger across the tablet
surface.
Twist. A motion used when navigating with touch. Touch the tablet with two fingers spaced slightly apart
and move (rotate) them in a circular fashion, or move them in opposing directions. Alternatively, hold one
finger stationary and track your other finger around the stationary finger.
USB. Universal Serial Bus. A hardware interface standard for connecting computer peripheral devices.
USB ports support hot-plugging, which allows you to connect or disconnect a USB device without turning
off your computer.
Wintab. An interface standard used by Windows applications for receiving tablet information.
Bamboo supports all Wintab-compatible applications under Windows.
Contents Index
Contents 91
Index
91
INDEX
About the manual 5
Accessories and parts, ordering 87
Accessories, available 87
Active area, understanding 13
Bamboo
caring for 81
customizing 35
Expresskey basics 34
pen input 26
problems with 66
product features 6
setting up 10
tablets matrix 6
the pen experience 26
the touch experience 16
touch input 16
troubleshooting 66
using 16
Bamboo Dock 83
Button functions 50
Care, for Bamboo 81
Click sound 29
Clicking, with pen 29
Control panel
basics 15
opening 35
overview 36
Controls, tablet 33
Customizing
Bamboo 35
button functions 50
double-click distance 41
eraser feel 41
ExpressKeys 34
functions 47
pen 40
acceleration in mouse mode 46
buttons 42
input 33
speed in mouse mode 46
Pop-up Menu 48
tablet orientation 47
tip feel 41
touch
functions 38
input 37
Digital inking capabilities 85
Disabling touch input 39
Display Toggle, working with 49
Double-click distance, customizing 41
Double-clicking, how to 29
Dragging, with pen 29
Drawing with pressure 31
Driver downloads, obtaining 80
Environmental conditions 81
Eraser feel, customizing 41
Erasing, with pen 32
Ergonomics 10
ExpressKeys
basics 34
customizing 34
setting functions 47
using 34
Eye-hand coordination exercise 33
Features
pen 9
pen & touch models 7
pen holder 9
pen models 8
Functions, button 50
General problems, troubleshooting 70
Holding the pen 26
Information, product 86
Mac-specific problems, troubleshooting 77
Manual, about 5
Contents Index
Contents 92
Index
92
Mapping
tablet 43
to multiple monitors 15
Monitors, working with multiple 15
Navigation, customizing for touch input 37
Nib, replacing 82
Ordering parts and accessories 87
Orientation
configuring for tablet 12
setting for tablet 47
Overview, control panel 36
Parts and accessories, ordering 87
Parts, available 87
Pen
buttons
customizing 42
using 30
clicking with 29
customizing 40
double-clicking with 29
dragging with 29
drawing with pressure 31
erasing with 32
features 9
holding 26
input problems, troubleshooting 72
input, customizing 33
nib, replacing 82
pointing with 27
positioning with 27
speed, setting 46
testing 69
the experience 26
tip, replacing 82
using 26
on tablet 27
pen buttons 30
writing with pressure 31
Pen holder 9
Pointing, with pen 27
Pop-up Menu, customizing 48
Positioning, with pen 27
Preferences, managing 84
Pressure
drawing with 31
writing with 31
Problems, with Bamboo 66
Product
features 6
information 86
Proportions and scale 44
Scale and proportions 44
Set up 10
Settings, control panel 36
Software
driver downloads 80
uninstalling 83
Tablet
configuring orientation 12
controls 33
ExpressKeys 34
features matrix 6
mapping 43
area 44
for portion of screen area 45
for portion of tablet area 45
to multiple monitors 15
orientation, setting 47
pen & touch model features 7
pen model features 8
scale and proportions 44
storing 81
testing 67
tracking 43
Technical support options 79
Testing
pen 69
tablet 67
Tip
customizing feel 41
replacing 82
Touch
adjusting touch speed 37
basic actions 18
customizing 25
disabling 39
Contents Index
Contents 93
Index
93
four-finger gestures 24
gestures 18
input problems, troubleshooting 71
input, customizing 37
navigating with 17
one-finger actions 19
options 17
setting navigation features 37
setting touch functions 38
speed, adjusting 37
the experience 16
three-finger gestures 23
two-finger actions 20
two-finger gestures 20
Tracking, tablet 43
Troubleshooting 66
general problems 70
Mac-specific problems 77
pen input problems 72
tables 70
touch input problems 71
Windows-specific problems 76
wireless connection problems 74
Uninstalling tablet software 83
Using Bamboo 16
Windows-specific problems, troubleshooting 76
Wireless operation 55
battery life 63
battery management 60
battery replacement 64
battery, charging 60
components 55
connection problems 74
establishing a connection 57
optimizing the connection 59
power management 60
power saving 62
setup 56
status
battery 61
connection 61
troubleshooting 74
wireless module, removal from tablet 65
wireless receiver, storage in tablet 65
Work area, setting up 10
Writing with pressure 31
Contents Index
Contents 94
Index
94
WACOM INTERNATIONAL OFFICES
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