Wacom Co DTH2420 LCD Tablet User Manual BlueJay 24IPI EN
Wacom Co Ltd LCD Tablet BlueJay 24IPI EN
Wacom Co >
Contents
- 1. users manual 1
- 2. users manual 2
- 3. users manual 3
users manual 3
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Important Product Information
(DTK-2420, DTK-2421, DTH-2420, DTH-2421)
PRECAUTIONS
To ensure the safe operation of the product, be sure to follow all instructions,
cautions, and warnings found within this guide. Failure to do so could cause
damage to the product , damage to your computer, or loss of data. Failure to do
so could also void your warranty, in which case Wacom shall have no
responsibility to repair or replace the product.
WARNING
The product is solely for normal office environments but may be used also as
center consoles in climate controlled environments. The product was tested by
Wacom for the usage in a normal office environment only and there was no
particular inspection with regards to its compatibility in medical and military
application areas.
In addition, the interactive product is neither waterproofed nor explosion
resistant.
It serves and can be used solely as a passive display and input device.
In all applications that are not designated for its sole usage, no information on the
functionality and possible malfunctions of the interactive product can be supplied
due to inadequate execution of tests. The adoption of the interactive product in
other application areas than normal office environments is at the user’s risk.
Only use a power adapter specified for use with the product. If a different type of
power adapter is used, the product will not work properly or may be damaged.
Using a different type of power adapter also has the potential to result in fire. Use
of a different power adapter will void your warranty.
Regularly remove dust build-up from the power plug. The addition of moisture,
etc., to accumulated dust may create a fire hazard.
Do not damage, forcibly bend, or bundle the power cord. Do not place heavy
objects on the cord or expose it to excessive heat. Ignoring this warning may
result in fire, electrical shock, or product failure.
Do not connect or disconnect the power adapter with wet hands. Ignoring this
warning may result in electrical shock or product malfunction.
Do not insert foreign material into the USB port, video connector ports, or any
other opening of the product. If a metal object or foreign material is inserted into a
port or other opening of the product, it may cause product malfunction, fire, or
electrical shock.
Do not open or disassemble the product. There is a risk of electrical shock when
the casing is open. This will also void your warranty and Wacom shall have no
responsibility to repair or replace the product.
When moving the product, ensure all cables are fully disconnected from the
power outlet, computer, and other areas. Tripping over loose cables can cause
physical damage or personal injury.
Do not place the product on any unsteady or wet surface. Do not place it on
slanted or unstable surfaces or areas where vibration is present. Physical damage
or personal injury may result if the product falls from an unsuitable surface.
If you need to adjust the position of the product while using it, be careful to move
it slowly and gently.
Do not sit on, or hang from, the table or other surface where the product is
placed. The product may fall and cause physical damage or personal injury. Take
extra care where children are present.
If the LCD screen has been damaged, DO NOT touch any liquid that may be
leaking from it; this liquid is an irritant. In case of contact with skin, eyes, or
mouth, rinse immediately with running water for at least 15 minutes. If contact is
made with the eyes or mouth, consult a physician.
Choking hazard. Prevent children from swallowing the pen tip or side switch. The
pen tip or side switch may accidentally be pulled out if children are biting on
them. Prevent children from playing with any packing materials or wrapping, as a
choking or suffocation hazard may exist.
Disconnect the product from the AC power source and refrain from using it during
thunder or electrical storms. Using the product during thunder or electrical storms
may cause product malfunction, fire, or electrical shock.
Do not disassemble the pen. This may cause the device to malfunction. In this
case, Wacom shall have no responsibility to repair or replace the pen.
For best results, use the ExpressKey Remote at least 1.6 inches (40 mm) away
from the pen.
Do not strike hard objects with the pen, such as repeatedly tapping the pen
against a desk surface. Doing so may cause damage to the pen.
Do not apply excessive pressure or stress to the movable portion. This may cause
premature failure or malfunction.
Only use a replacement pen tip (nib) specified for the pen by Wacom.
This product has parts made of metal. If you show symptoms of metallic allergy
during use, stop using the product, and consult a doctor immediately.
Do not scratch the display screen. Avoid placing sharp objects on the display
screen surface.
Avoid intensive shock or vibration to the product, the product stand, or the pen.
Hitting or dropping the product may damage the display screen or other
components.
Do not put heavy objects on the product or push against it with a strong force;
this may damage the display screen or break the product stand mechanism.
Do not store the product on a surface that would excessively bend or crimp the
cable.
If your product has a coated surface, a worn pen nib that is sharp or angular may
cause damage. Replace the pen tip if necessary.
Do not use any organic solvent (e.g. alcohol) or even mild detergent to clean the
display screen. Use of these cleaners can damage the display screen. Damage of
this kind is not covered by the manufacturer's warranty.
• Before cleaning, always disconnect the product from the AC power source.
• To clean the display screen, use an anti-static cloth or a slightly damp cloth.
When cleaning, apply only a light amount of pressure to the display screen
and do not make the surface wet.
• To clean the product casing, the product stand, or the pen, use a slightly
dampened (with water) soft cloth.
Always disconnect the product from the AC power source if the product appears
to be malfunctioning or is damaged.
This product has magnets installed inside it. Do not allow objects that could affect
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the magnetism of these magnets (such as heart pacemakers, magnetic stripe cards,
wristwatches, etc.) to come into close proximity with the product, or damage or data
loss may result.
Touching the same part of your body to the product (LCD panels and other areas) for
extended periods of time may cause low temperature burns. Avoid touching the product
with the same part of your body for extended periods of time.
Do not place metallic objects on the product when using the product. Doing so may
cause malfunction or damage to the product.
Placing other tablets or other devices near the product may affect the product's
operation and cause malfunctions. If this happens, place the interfering devices to the
side or further away from the product.
Move the product periodically to another place on your work surface to avoid
permanently discoloring or altering the appearance of the surface.
When you pick up the product, hold the product with both hands.
Be sure to dispose of this product properly and to manage the disposal in accordance
with your local ordinances and laws.
CAUTION
Do not use or store the product in the following conditions:
• Where temperature changes are severe or exceed specifications (e.g., outdoors or
inside a vehicle).
• Where the product and the pen are exposed to direct sunlight, to heat from an
appliance, or to water or any other kind of liquid.
Do not use the product in a dusty environment; this may damage it.
The product is for use with the bundled cables. Using inappropriate cables may damage
the product.
Do not block the ventilation holes; this may overheat and damage the unit.
Keep the AC adaptor and the product in a well-ventilated place. If used in a poorly
ventilated place, it may overheat and cause it to malfunction, decreasing the product
life.
Protect the health of your eyes when using the product:
• Only use it in a well-lit room and view the display from a suitable distance.
• Take regular breaks when using the product for extended periods of time.
Take care of the following points in regards to the LCD display.
Do not push down forcibly with the pen on the LCD display. Pushing down forcibly on
the display may cause ripple-like, striped patterns to temporarily appear on the display
The ripples disappear when you stop pushing down with the pen.
The following conditions are characteristics of LCD displays and do not indicate damage
or malfunction to the product.
• Depending on the displayed contents, brightness may appear uneven.
• Depending on the displayed contents, a small amount of lit and unlit red or blue dots
may be visible.
• When displaying objects with delicate patterns, you may see flickering or striped
patterns.
• After displaying the same still image for an extended period of time, a residual image
may be produced. Residual images will gradually disappear over time.
• Changes to the condition of the back light over the period of using the display will
gradually affect the condition of the display.
• Depending on the angle that you view the display from, the colors and hues may
appear changed.
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PRODUCT SPECIFICATIONS
GENERAL SPECIFICATIONS
DISPLAY
Dimensions (W x H x D) 677 x 394 x 47 mm, 26.65 x 0.78 x 0.08 inch
Weight 7.15 kg (252.2 oz)
Operating temperature & humidity 5 to 35 degrees C, Humidity: 20% to 80% RH (non-condensing)
Storage temperature & humidity
-10 to 60 degree C, Humidity: 20% to 90% RH (non-condensing)
(Maximum storage humidity is 38% at a temperature of 60 degree C, and maximum storage
temperature is 42 degree C at a humidity of 90%.)
Stand Integrated stand
Interface Cables DisplayPort, HDMI 2.0 and USB type A or USB-C
Cover plate AG etching cover glass direct bonding with LCM
Input voltage 19.5 VDC
Power Management VESA DPMS
Power Consumption (with AC adaptor)
*** W (Full load)
0.5 W or less in sleep mode
0.5 W or less in OFF mode
Technology IPS UHD high brightness panel
Screen Size 23.6 inch
Aspect ratio 16:9
Number of pixels 3840 x 2160 (4K)
Input Video Connector USB type C, Display Port, HDMI
Input Video Signal USB type C (Display Port Alternate Mode), Display Port, HDMI
Supported Resolution 3840 x 2160, 2560 x 1440, 1920 x 1080, 1600 x 1200, 1280 x 1024, 1028x 720, 1024 x 768, 800 x 600,
720 x 400, 640 x 480 pixels
White Luminace Uniformity 95 % (min.) Condition: Uniformity compensation: Enable
Pixel Pitch 0.136 (H) x 0.136 (V) mm
Viewing Angles Range Up to 89 degree from vertical (1 degree from horizontal, up to 90 degree)
Display Colors 10 bit (1,073,741,824 colors)
Contrast Ratio 1000:1 (typ.)
Luminance (maximum) 425 cd/m2 (typ.)
Response Time (Tr + Tf) 14 ms (typ.)
Plug and Play DDC/CI
LCD quality
Each LCD panel is produced under very stringent quality standards. Production techniques cannot
guarantee an absolutely perfect TFT display. Wacom does not allow any pixel to be always white or
always black. A small number of pixels are allowed to show a wrong color for some parts of the color
spectrum. This does not mean the display is defective.
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PEN TABLET
POWER ADAPTER
WACOM PRO PEN 2 (KP-504E)
EXPRESSKEY REMOTE
Reading Technology Electro-magnetic resonance technology
Active Area 522.43 x 293.86 mm (20.56 x 11.56 inch)
Resolution 0.005 mm/point (5080 lpi)
Pen Tilt Recognition / Range +/- 60 degrees / 60 degrees
Pressure levels 8192 levels
Communication Interface USB
Stylus Pen KP-504E
Input voltage 100 to 240 VAC, 50/60 Hz
Output voltage 19.5 VDC
Physical size (L x D) 157 x 15 mm (6.1 x 0.59 inch)
Weight 15 g (0.52 oz)
Dimensions (W X H X D) 135 x 52 x 10 mm ( 5.31 x 2.0 x .4 inch)
Weight 110 g (3.9 oz)
Transmission Type 2.4 GHz RF
Battery Type Rechargeable Li-ion battery
Charging Time up to 2 hours
Continuous Operation Time 160 hours if a key is pressed every 30 seconds
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LICENSE AND WARRANTIES
TABLET DRIVER SOFTWARE END USER LICENSE
AGREEMENT
(WORLDWIDE EXCEPT FOR EUROPE, AFRICA AND MIDDLE EAST)
This End User License Agreement (this "Agreement") is between you (both the individual
installing the Software and any single legal entity on behalf of which such individual is
acting) ("You" or "Your") and Wacom Co. Ltd, 2-510-1 Toyonodai, Kazo-shi, Saitama
349-1148, Japan ("Wacom").
IT IS IMPORTANT THAT YOU READ CAREFULLY AND UNDERSTAND THIS
AGREEMENT. BY CLICKING THE “I ACCEPT” BUTTON OR USING OR INSTALLING
THE SOFTWARE, YOU AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT
AGREE WITH ALL THE TERMS OF THIS AGREEMENT AND DO NOT AGREE TO BE
BOUND BY THIS AGREEMENT, PLEASE CLICK THE “I DO NOT ACCEPT” BUTTON. IF
YOU DO NOT ACCEPT THIS AGREEMENT, YOU WILL NOT HAVE THE RIGHT TO USE
OR ACCESS THE SOFTWARE.
1. DEFINITIONS
1.1 "Documentation" means the user guides and manuals for installation and use of the
Software.
1.2 "Product" means the Wacom Tablet hardware, with which the Software has been
provided to You.
1.3 "Software" means the Tablet Driver software and Documentation provided to You
with the Product, and any updates to either of the foregoing provided by Wacom to
You under this Agreement.
2. SOFTWARE LICENSE
2.1 Limited License.
Subject to the terms and conditions of this Agreement, Wacom hereby grants to
You a limited, non-exclusive license to: (a) use and install a single copy of the
Software, in machine readable form only, on a single computer or other similar
device, solely in conjunction with the Product; (b) use the Documentation provided
with the Software in support of Your authorized use of the Software; and (c) make a
single back-up copy of the Software, to be used solely for back-up purposes,
provided that all trademark, copyright and other proprietary and restricted rights
notices, legends and symbols included in the original version of the Software are
reproduced on such back-up copy.
2.2 Restrictions.
You will not copy or use the Software (including the Documentation) except as
expressly permitted by this Agreement. You will not modify, translate, distribute,
create derivative works based on, pledge, relicense, sublicense, loan, rent or lease
the Software or use the Software for third-party training, commercial time-sharing
or service bureau use. You will not, and will not permit any third party to, reverse
engineer, disassemble or decompile the Software, or attempt to determine any
source code, algorithms, methods, or techniques used or embodied in the
Software, except to the extent expressly permitted by applicable law. You will not
use the Software as a stand-alone software or in conjunction with third party
products; it may be used only in conjunction with the Product. You will not remove
or alter any trademark, copyright or other proprietary and restricted rights notices,
legends and symbols appearing in or on the Software.
2.3 No Assignment; One Time Transfer.
You will not transfer, assign or delegate any of Your rights or obligations under this
Agreement, by operation of law or otherwise, without the prior written consent of
Wacom, which shall not be unreasonably withheld. However, You may make a one-
time permanent transfer of all of Your rights under this Agreement to another party
in conjunction with Your transfer of the Product if all of the following conditions
have been met: (a) the transfer includes all components and parts of the Product, all
printed materials, any other warranties applicable to the Product, and all of Your
rights and obligations under this Agreement, (b) You do not retain any copies of the
Software on any media or computer, and (c) the party receiving the Software reads,
understands and agrees to accept the terms of this Agreement. Any transfer,
assignment or delegation of any of Your rights or obligations under this Agreement
in violation of this paragraph is void and of no effect.
2.4 Ownership.
Wacom and its licensors will retain all right, title and interest in and to the Software,
including all patent, copyright, trademark, trade secret and any other intellectual
property or industrial rights in and to the Software, and any improvements, updates
and derivative works thereof. Wacom reserves all rights and interests in and to the
Software. You do not acquire any other rights, express or implied, in the Software
other than those rights expressly granted under this Agreement.
2.5 No Support.
Wacom has no obligation to provide technical support, maintenance, upgrades,
modifications or new releases under this Agreement.
3. WARRANTIES AND REMEDIES
3.1 Limited Warranties.
Wacom warrants that the Software, when used in accordance with the
Documentation and the terms and conditions of this Agreement, will materially
perform in accordance with the Documentation for a period of ninety (90) days from
the date the Software is first installed or activated by You ("Warranty Period"). In the
event that the Software does not comply with the foregoing warranty during such
Warranty Period, then Wacom shall make commercially reasonable efforts to correct
such non-compliance by repairing or replacing the Software at no additional charge
to You. The Software is not fault tolerant and is not designed, permitted or intended
for uses related to high risk activities. No oral or written information or advice
provided by Wacom, its agents or any distributors or retailers of the Product will
create any warranty or in any way increase the scope of the warranties expressly
provided by Wacom under this Agreement. This paragraph states the entire liability
and obligation of Wacom, and Your sole and exclusive remedy in the event that the
Software does not comply with the foregoing warranty. Wacom does not warrant that:
(a) the Software will meet Your requirements, (b) the Software will be compatible with
or operate on the computer or other device on which You install it, or (c) defects in the
Software will be corrected, or that the operation of the Software will be uninterrupted
or error-free. This Agreement contains no warranties from Wacom for the Products,
which are subject to Wacom's standard hardware warranty (if any) applicable thereto.
Wacom will have no warranty obligations under this paragraph if such non-
compliance is caused by unauthorized use of the Software, abuse, misuse, alteration,
neglect or accidental damage of the Software or any repair or modification of the
Software not performed by Wacom. Replacement or repair of Software does not
extend its warranty period beyond the original Warranty Period.
3.2 Disclaimers.
Other than for the express warranties contained in this Agreement, WACOM MAKES
NO, AND HEREBY DISCLAIMS ALL, OTHER REPRESENTATIONS AND WARRANTIES
OF ANY KIND WITH RESPECT TO THE SOFTWARE. TO THE FULLEST EXTENT
PERMISSIBLE UNDER APPLICABLE LAW, WACOM EXPRESSLY DISCLAIMS ALL
WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE
SOFTWARE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, SATISFACTORY QUALITY, ACCURACY, TITLE AND NON-
INFRINGEMENT OF THIRD PARTIES' RIGHTS, AND ANY WARRANTIES THAT MAY
ARISE OUT OF COURSE OF PERFORMANCE, COURSE OF DEALING OR USAGE OF
TRADE. IF YOU ARE A CONSUMER (A USER OF THE SOFTWARE FOR PERSONAL
PURPOSES AND NOT FOR BUSINESS, TRADE OR PROFESSIONAL PURPOSES),
THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU BASED ON THE
APPLICABLE LAWS OF THE JURISDICTION IN WHICH YOU RESIDE.
4. TERMINATION
This Agreement is effective until terminated. Additionally, Your rights and licenses under
this Agreement will automatically terminate and cease to be effective, without any notice
or action by Wacom, in the event that You fail to comply with any terms of this Agreement.
Upon termination of this Agreement, You will cease all use of the Software and
permanently delete and make unrecoverable the Software (including Your back-up copy
and all Documentation) from Your computer or similar device on which it was installed.
Upon any termination of this Agreement, Sections 1, 2.2, 2.4, 3.2, 4 and 5 will survive.
5. GENERAL TERMS
5.1 Law.
This Agreement and all matters arising out of or relating to this Agreement will be
governed by the internal laws of Japan without giving effect to any choice of law
rule. This Agreement will not be governed by the United Nations Convention on
Contracts for the International Sales of Goods, the application of which is expressly
excluded. In the event of any controversy, claim or dispute between the parties
arising out of or relating to this Agreement, such controversy, claim or dispute may
be tried solely in the Tokyo District Court, located in Japan, and Wacom and You
each hereby irrevocably consent to the jurisdiction and venue of such court.
5.2 Limitation of Liability.
In no event will either party be liable for any and all indirect, incidental, special,
consequential or punitive damages, or damages for loss of profits, revenue, business,
savings, data, use or cost of substitute procurement, incurred by either party or any
third party, whether in an action in contract or tort, even if the other party has been
advised of the possibility of such damages or if such damages are foreseeable. The
parties acknowledge that the limitations of liability in this Section 5.2 and in the other
provisions of this Agreement and the allocation of risk herein are an essential element
of the bargain between the parties, without which Wacom would not have entered
into this Agreement. Wacom's pricing of the Products reflects this allocation of risk
and the limitation of liability specified herein. Wacom's liability under this Agreement
or in any way related to the Software shall not exceed the amounts actually paid by
you for the Product. You are required to keep the invoice or any other documents
which prove the amount you actually paid for the Product. Notwithstanding the
above, nothing in this Agreement limits Wacom's liability to You to the extent arising
out of any willful or grossly negligent misconduct on the part of Wacom.
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5.3 Severability.
If any provision of this Agreement is held to be illegal, invalid or otherwise
unenforceable, such provision will be severed and deleted from this Agreement,
while the remainder of this Agreement will continue in full force and effect.
5.4 Compliance with Laws.
You will comply fully with all applicable laws and regulations, including export laws and
local laws of the country or region in which You reside or use the Software. Without
limiting the generality of the foregoing, You will not, and You will require Your
representatives not to, export, direct or transfer the Software, or any direct product
thereof, to any destination, person or entity restricted or prohibited by the applicable law.
5.5 Entire Agreement; General.
This Agreement constitutes the entire agreement between the parties and
supersedes all prior or contemporaneous agreements or representations, written or
oral, concerning the subject matter of this Agreement. This does not, and shall not
be construed to, create any partnership, joint venture, employer-employee, agency
or franchisor-franchisee relationship between You and Wacom. Any heading,
caption or section title contained herein is inserted only as a matter of convenience,
and in no way defines or explains any section or provision hereof. The waiver by
either party of any default or breach of this Agreement may only be made in writing
and will not constitute a waiver of any other or subsequent default or breach.
TABLET DRIVER SOFTWARE END USER LICENSE
AGREEMENT
(EUROPE, MIDDLE EAST AND AFRICA)
This End User License Agreement (this "Agreement") is between you (both the individual
installing the Software and any single legal entity on behalf of which such individual is
acting) ("You" or "Your") and Wacom Co. Ltd, 2-510-1 Toyonodai, Kazo-shi, Saitama
349-1148, Japan ("Wacom").
IT IS IMPORTANT THAT YOU READ CAREFULLY AND UNDERSTAND THIS
AGREEMENT. BY CLICKING THE “I ACCEPT” BUTTON OR USING OR INSTALLING
THE SOFTWARE, YOU AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT
AGREE WITH ALL THE TERMS OF THIS AGREEMENT AND DO NOT AGREE TO BE
BOUND BY THIS AGREEMENT, PLEASE CLICK THE “I DO NOT ACCEPT” BUTTON. IF
YOU DO NOT ACCEPT THIS AGREEMENT, YOU WILL NOT HAVE THE RIGHT TO USE
OR ACCESS THE SOFTWARE.
1. DEFINITIONS
1.1 "Documentation" means the user guides and manuals for installation and use of the
Software.
1.2 "Product" means the Wacom Tablet hardware, with which the Software has been
provided to You.
1.3 "Software" means the Tablet Driver software and Documentation provided to You
with the Product, and any updates to either of the foregoing provided by Wacom to
You under this Agreement.
2. SOFTWARE LICENSE
2.1 Limited License.
Subject to the terms and conditions of this Agreement, Wacom hereby grants to
You a limited, non-exclusive license to: (a) use and install a single copy of the
Software, in machine readable form only, on a single computer or other similar
device, solely in conjunction with the Product; (b) use the Documentation provided
with the Software in support of Your authorized use of the Software; and (c) to make
a single back-up copy of the Software, to be used solely for back-up purposes,
provided that all trademark, copyright and other proprietary and restricted rights
notices, legends and symbols included in the original version of the Software are
reproduced on such back-up copy.
2.2 Restrictions.
You will not copy or use the Software (including the Documentation) except as
expressly permitted by this Agreement, or for disaster recovery, program error
verification, and back-up purposes. You will not modify, translate, distribute, create
derivative works based on, pledge, relicense, sublicense, loan, rent or lease the
Software or use the Software for third-party training, commercial time-sharing or
service bureau use. You will not, and will not permit any third party to, reverse
engineer, disassemble or decompile the Software, or attempt to determine any
source code, algorithms, methods, or techniques used or embodied in the
Software, except as and to the extent expressly permitted by applicable law despite
this restriction. You will not use the Software as a stand-alone software or in
conjunction with third party products; it may be used only in conjunction with the
Product. You will not remove or alter any trademark, copyright or other proprietary
and restricted rights notices, legends and symbols appearing in or on the Software.
2.3 No Assignment; One Time Transfer.
You will not transfer, assign or delegate any of Your rights or obligations under this
Agreement, by operation of law or otherwise, without the prior written consent of
Wacom, which shall not be unreasonably withheld. However, You may make a one-
time permanent transfer of all of Your rights under this Agreement to another party
in connection with Your transfer of the Product if all of the following conditions have
been met: (a) the transfer includes all components and parts of the Product, all
printed materials, any other warranties applicable to the Product, and all of Your
rights and obligations under this Agreement, (b) You do not retain any copies of the
Software on any media or computer, and (c) the party receiving the Software reads,
understands and agrees to accept the terms of this Agreement. Any transfer,
assignment or delegation of any of Your rights or obligations under this Agreement
in violation of this paragraph is void and of no effect.
2.4 Ownership.
Wacom and its licensors will retain all right, title and interest in and to the Software,
including all patent, copyright, trademark, trade secret and any other intellectual
property or industrial rights in and to the Software, and any improvements, updates
and derivative works thereof. Wacom reserves all rights and interests in and to the
Software. You do not acquire any other rights, express or implied, in the Software
other than those rights expressly granted under this Agreement.
2.5 No Support.
Wacom has no obligation to provide technical support, maintenance, upgrades,
modifications or new releases under this Agreement.
3. WARRANTIES AND REMEDIES
3.1 Limited Warranties.
Wacom warrants that the Software, when used in accordance with the Documentation
and the terms and conditions of this Agreement, will materially perform in accordance
with the Documentation for a period of two (2) years from the date the Software is first
installed or activated by You ("Warranty Period"). In the event that the Software does not
comply with the foregoing warranty during such Warranty Period, then Wacom shall
correct such non-compliance by repairing or replacing the Software at no additional
charge to You. If repairing or replacing the Software is impossible or disproportionate, or
cannot be completed within reasonable time or inconvenience, You shall be entitled to
either require appropriate reduction of any fees paid or have the Agreement rescinded.
The Software is not fault tolerant and is not designed, permitted or intended for uses
related to high risk activities. No oral or written information or advice provided by
Wacom, its agents or any distributors or retailers of the Product will create any warranty
or in any way increase the scope of the warranties expressly provided by Wacom under
this Agreement. This paragraph states the entire liability and obligation of Wacom, and
Your sole and exclusive remedy in the event that the Software does not comply with the
foregoing warranty. Wacom does not warrant that: (a) the Software will meet Your
requirements, (b) the Software will be compatible with or operate on the computer or
other device on which You install it, or (c) defects in the Software will be corrected, or
that the operation of the Software will be uninterrupted or error-free. This Agreement
contains no warranties from Wacom for the hardware components of the Products,
which are subject to Wacom's standard hardware warranty (if any) applicable thereto.
Wacom will have no warranty obligations under paragraph if such non-compliance is
caused by unauthorized use of the Software, abuse, misuse, alteration, neglect or
accidental damage of the Software or any repair or modification of the Software not
performed by Wacom. Replacement or repair of Software does not extend its warranty
period beyond the original Warranty Period.
3.2 Disclaimers.
Other than for the express warranties contained in this Agreement, WACOM MAKES
NO, AND HEREBY DISCLAIMS ALL, OTHER REPRESENTATIONS AND WARRANTIES
OF ANY KIND WITH RESPECT TO THE SOFTWARE. TO THE FULLEST EXTENT
PERMISSIBLE UNDER APPLICABLE LAW, WACOM EXPRESSLY DISCLAIMS ALL
WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE
SOFTWARE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, SATISFACTORY QUALITY, ACCURACY, TITLE AND NON-
INFRINGEMENT, AND ANY WARRANTIES THAT MAY ARISE OUT OF COURSE OF
PERFORMANCE, COURSE OF DEALING OR USAGE OF TRADE. IF YOU ARE A
CONSUMER (A USER OF THE SOFTWARE FOR PERSONAL PURPOSES AND NOT
FOR BUSINESS, TRADE OR PROFESSIONAL PURPOSES), THE FOREGOING
LIMITATIONS MAY NOT APPLY TO YOU BASED ON THE APPLICABLE LAWS OF THE
JURISDICTION IN WHICH YOU RESIDE.
4. TERMINATION
This Agreement is effective until terminated. Additionally, Your rights and licenses under
this Agreement will automatically terminate and cease to be effective, without any notice
or action by Wacom, in the event that You fail to comply with any terms of this Agreement.
Upon termination of this Agreement, You will cease all use of the Software and
permanently delete and make unrecoverable the Software (including Your back-up copy
and all Documentation) from Your computer or similar device on which it was installed.
Upon any termination of this Agreement, Sections 1, 2.2, 2.4, 3.2, 4 and 5 will survive.
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5. GENERAL TERMS
5.1 Law.
This Agreement and all matters arising out of or relating to this Agreement will be
governed by the internal laws of Japan without giving effect to any choice of law
rule. This Agreement will not be governed by the United Nations Convention on
Contracts for the International Sales of Goods, the application of which is expressly
excluded. In the event of any controversy, claim or dispute between the parties
arising out of or relating to this Agreement, such controversy, claim or dispute may
be tried solely in the Tokyo District Court, located in Japan, and Wacom and You
each hereby irrevocably consent to the jurisdiction and venue of such court.
5.2 Limitation of Liability.
In no event will either party be liable for any indirect, incidental, special, consequential
or punitive damages, or damages for loss of profits, revenue, business, savings, data,
use or cost of substitute procurement, incurred by either party or any third party,
whether in an action in contract or tort, even if the other party has been advised of the
possibility of such damages or if such damages are foreseeable. In no event will
Wacom's liability for damages hereunder exceed the amounts actually paid by You
for the Product. The parties acknowledge that the limitations of liability in this Section
5.2 and in the other provisions of this Agreement and the allocation of risk herein are
an essential element of the bargain between the parties, without which Wacom would
not have entered into this Agreement. Wacom's pricing of the Products reflects this
allocation of risk and the limitation of liability specified herein. Notwithstanding the
above, nothing in this Agreement limits Wacom's liability to You in the event of: (i)
death or personal injury to the extent resulting directly from Wacom's negligence or
that of its employees or agents; or (ii) any fraudulent act or omission of Wacom or that
of its employees or agents; or (iii) to the extent arising out of any willful or grossly
negligent misconduct on the part of Wacom.
5.3 Severability.
If any provision of this Agreement is held to be illegal, invalid or otherwise
unenforceable, such provision will be enforced to the extent possible consistent
with the stated intention of the parties, or, if incapable of such enforcement, will be
deemed to be severed and deleted from this Agreement, while the remainder of this
Agreement will continue in full force and effect.
5.4 Compliance with Laws.
You will comply fully with all applicable laws and regulations, including export laws and
local laws of the country or region in which You reside or use the Software. Without
limiting the generality of the foregoing, You will not, and You will require Your
representatives not to, export, direct or transfer the Software, or any direct product
thereof, to any destination, person or entity restricted or prohibited by the applicable law.
5.5 Entire Agreement; General.
This Agreement constitutes the entire agreement between the parties and
supersedes all prior or contemporaneous agreements or representations, written or
oral, concerning the subject matter of this Agreement. This does not, and shall not
be construed to, create any partnership, joint venture, employer-employee, agency
or franchisor-franchisee relationship between You and Wacom. Any heading,
caption or section title contained herein is inserted only as a matter of convenience,
and in no way defines or explains any section or provision hereof. The waiver by
either party of any default or breach of this Agreement may only be made in writing
and will not constitute a waiver of any other or subsequent default or breach.
LIMITED WARRANTY
(U.S.A. AND CANADA)
WHO MAY USE THIS WARRANTY?
Wacom extends this limited warranty to the original consumer purchaser only. It does
not extend to any subsequent owner or other transferee of the product.
WHAT DOES THIS WARRANTY COVER?
This limited warranty covers defects in materials and workmanship of Wacom products,
except for excluded products described below, for a period of two (2) years from the
date of original retail purchase (“Warranty Period”), as evidenced by a copy of the
receipt and registration with Wacom within 30 days of purchase.
WHAT IS EXCLUDED FROM THIS WARRANTY?
Software and consumable items such as the battery, pen cartridges, tablet surface
sheet and nibs are excluded from this limited warranty. In addition, this limited warranty
does not cover any damage due to: accident, abuse, misuse, negligence, or
unauthorized modification or repair, or if it has been handled or stored other than in
accordance with Wacom's storage instructions.
WHAT ARE THE REMEDIES UNDER THIS WARRANTY?
Wacom will pay for return shipping by United Parcel Service or by an equivalent service
as chosen by Wacom. Wacom's sole obligation and entire liability under this limited
warranty shall be, at Wacom's option, either the repair or replacement of the defective
product or parts thereof of which Wacom is notified during the Warranty Period;
provided, however, that you are responsible for (i) the cost of transportation of the
product to the designated service location and (ii) any loss or damage to the product
resulting from such transportation.
HOW CAN YOU OBTAIN WARRANTY SERVICES?
Upon discovery of a defect in a covered product within the Warranty Period, you should
contact Wacom Technical Support via telephone or email to obtain an RMA (Return
Merchandise Authorization) number and instructions for shipping the product to a
service location designated by Wacom.
To obtain Warranty service within the U.S. or Canada contact:
Wacom Customer Care Center
Phone: 1-855-699-2266
Visit: http://support.wacom.com/
You should send the product, shipping charges prepaid, to the designated service
location, accompanied by the RMA, your name, address and telephone number, proof of
purchase date, and a description of the defect.
DISCLAIMER; LIMITATION OF LIABILITY
Any descriptions, drawings, specifications, samples, models, bulletins, or similar
material, used in connection with the sale of the product, shall not be construed as an
express warranty that the product will conform or comply with your requirements.
EXCEPT FOR THE LIMITED WARRANTY DESCRIBED ABOVE, THERE ARE NO OTHER
WARRANTIES MADE BY WACOM ON ANY COVERED PRODUCT. NO ORAL OR
WRITTEN INFORMATION OR ADVICE GIVEN BY WACOM, ITS DEALERS,
DISTRIBUTORS, AGENTS, OR EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY
WAY INCREASE THE SCOPE OF THIS WARRANTY, AND YOU MAY NOT RELY ON ANY
SUCH INFORMATION OR ADVICE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO
STATE. WACOM LIMITS THE DURATION OF ANY LEGALLY IMPLIED WARRANTIES
INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, TO THE DURATION OF WACOM'S EXPRESS WARRANTY.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. NEITHER
WACOM NOR ANYONE ELSE WHO HAS BEEN INVOLVED IN THE CREATION,
PRODUCTION, OR DELIVERY OF THIS PRODUCT SHALL BE LIABLE FOR ANY DIRECT,
CONSEQUENTIAL, OR INCIDENTAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION
AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE SUCH
PRODUCT, EVEN IF WACOM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO YOU.
In the event that any of the above limitations are held unenforceable, Wacom's liability
for any damages to you or any party shall not exceed the purchase price you paid,
regardless of the form of any claim. This Limited Warranty is governed by the laws of the
United States of America and the State of Oregon. This Limited Warranty is valid for and
only applies to products purchased and used inside the United States (and its territories
or possessions) or Canada.
CONTACT US
Should you have any questions about this Limited Warranty, or if you desire to contact
Wacom for any reason, please contact in writing:
Wacom Technology Corporation
1455 NW Irving Street Suite 800
Portland OR 97209
USA
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LIMITED WARRANTY
(CENTRAL AMERICA, SOUTH AMERICA AND THE CARIBBEAN)
Wacom warrants the product, to the original consumer purchaser, except for the
Software and consumable items such as the battery, pen cartridges, tablet surface
sheet and nibs, to be free from defects in materials and workmanship under normal use
and service for a period of two (2) years, from the date of original retail purchase, as
evidenced by a copy of the receipt and registration with Wacom within 30 days of
purchase.
The Software is licensed "as is." Wacom makes no warranty with respect to its quality or
performance. Wacom cannot guarantee you uninterrupted service or the correction of any errors.
Upon discovery of a defect in the product, except in the Software, within the Warranty
Period, you should contact Wacom Technical Support via telephone, email, or fax to
obtain an RMA (Return Merchandise Authorization) number and instructions for shipping
the product to a service location designated by Wacom. You should send the product,
shipping charges prepaid, to the designated service location, accompanied by the
return authorization number, your name, address and telephone number, proof of
purchase date, and a description of the defect. Wacom will pay for return shipping by
United Parcel Service or by an equivalent service as chosen by Wacom.
Wacom's sole obligation and entire liability under this warranty shall be, at Wacom's
option, either the repair or replacement of the defective product or parts thereof of which
Wacom is notified during the Warranty Period; provided, however, that you are
responsible for (i) the cost of transportation of the product to the designated service
location and (ii) any loss or damage to the product resulting from such transportation.
Wacom shall have no responsibility to repair or replace the product if the failure of the
product has resulted from accident, abuse, misuse, negligence, or unauthorized
modification or repair, or if it has been handled or stored other than in accordance with
Wacom's storage instructions.
Any descriptions, drawings, specifications, samples, models, bulletins, or similar
material, used in connection with the sale of the product, shall not be construed as an
express warranty that the product will conform or comply with your requirements.
EXCEPT FOR THE LIMITED WARRANTY DESCRIBED ABOVE, THERE ARE NO OTHER
WARRANTIES MADE BY WACOM ON THIS PRODUCT. NO ORAL OR WRITTEN
INFORMATION OR ADVICE GIVEN BY WACOM, ITS DEALERS, DISTRIBUTORS, AGENTS,
OR EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE
OF THIS WARRANTY, AND YOU MAY NOT RELY ON ANY SUCH INFORMATION OR
ADVICE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO
HAVE OTHER RIGHTS WHICH VARY FROM COUNTRY TO COUNTRY.
WACOM LIMITS THE DURATION OF ANY LEGALLY IMPLIED WARRANTIES
INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, TO THE DURATION OF WACOM'S EXPRESS WARRANTY.
SOME COUNTRIES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
NEITHER WACOM NOR ANYONE ELSE WHO HAS BEEN INVOLVED IN THE CREATION,
PRODUCTION, OR DELIVERY OF THIS PRODUCT SHALL BE LIABLE FOR ANY DIRECT,
CONSEQUENTIAL, OR INCIDENTAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION AND
THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE SUCH PRODUCT, EVEN IF
WACOM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME COUNTRIES
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
In the event that any of the above limitations are held unenforceable, Wacom's liability
for any damages to you or any party shall not exceed the purchase price you paid,
regardless of the form of any claim.
This Limited Warranty is governed by the laws of the United States of America and the
state of Washington.
This Limited Warranty is valid for and only applies to products purchased and used
inside Central America, South America or the Caribbean.
WARRANTY SERVICE
To obtain Warranty service within Central America, South America or the Caribbean
contact your local dealer or distributor.
Wacom Customer Care Center
Spanish: http://www.wacom.com/sp/productsupport/email.cfm
Portuguese: http://www.wacom.com/pr/productsupport/email.cfm
Should you have any questions about this Agreement, or if you desire to contact Wacom
for any reason, please contact in writing:
Wacom Technology Corporation
1455 NW Irving Street Suite 800
Portland OR 97209
USA
LIMITED WARRANTY
(EUROPE, AFRICA AND MIDDLE EAST)
WACOM warrants to you, as the initial purchaser, (hereinafter referred to as "you" or
"the customer") that the product hardware will remain free from defects in materials and
workmanship under normal use and service for a warranty period of two (2) years, and in
case of Cintiq products for a warranty period of two (2) years, commencing from the
purchase date and provided that the product was unused at the time of purchase.
Defects in wear parts (e.g. pen nibs and batteries) resulting from normal wear and tear
are exempt from the warranty. Furthermore, WACOM warrants that the data carriers
delivered with the product are free from defects in materials and workmanship under
normal use for a period of six (6) months from the date of purchase. If during the
applicable warranty period the product, excluding any software, is discovered to be
defective, it should be returned immediately to the place of purchase in its original
packaging together with your name, address, and telephone number, a description of
the problem, and a copy of the original receipt. The customer shall be liable for any
possible damage or loss of the product during transit to the place of purchase for this
purpose.
WACOM's sole obligation and entire liability under this warranty shall be, at WACOM's
option, either the repair or the replacement of the product or parts thereof that prove
defective and that were returned within the applicable warranty period. WACOM does
not warrant to repair or replace the product if: (a) the damage to the product results from
accident, misuse, improper use, negligence or unauthorized alteration or repair; (b) the
product was not handled or stored according to the instructions provided by WACOM;
(c) the damage resulted from normal wear and tear of product parts; or d) the serial
number affixed by WACOM has been removed or rendered unintelligible. Any
descriptions, drawings, specifications, samples, models, notifications or similar material
provided in connection with the purchase of the product cannot be taken as an explicit
guarantee that the product corresponds to or fulfils your requirements. The warranty
guaranteed by law remains unaffected. You can claim defects of the product in
accordance with the relevant legal provisions.
WACOM shall only be liable for itself and its vicarious agents if a material contractual
obligation has been culpably breached in a manner jeopardising the purpose of the
contract or the damage is due to intentional acts or omissions or gross negligence. A
material contractual obligation is an obligation which is essential to the proper
performance of the contract on which the other party will typically rely. In case that the
culpable infringement of such a material contractual obligation is not due to intention or
gross negligence, the liability of a party shall be limited to such damages being typical
for the contract and which were reasonably foreseeable at the time of the closure of the
contract. Where these Terms and Conditions preclude or limit liability, this also applies
to the personal liability of the executive officers of the party concerned, its employees,
agents and subcontractors. The provisions of the product liability law
(Produkthaftungsgesetz) remain unaffected. If, when a claim made under this warranty is
checked, it emerges that it is outside the permitted time period or is not covered by the
warranty or that the product is not defective, the customer will reimburse WACOM for
associated costs. This limited warranty shall apply if the registered office of the vendor is
situated in the EU or Iceland, Norway, Jersey, Switzerland, Russia, the Ukraine, Croatia,
Serbia, Tunisia, Turkey, Syria, Lebanon, Jordan, Israel, Egypt, the United Arab Emirates,
Iran or South Africa. This warranty is subject to German law. However, the applicability
of the United Nations Convention on Contracts for the International Sale of Goods is
explicitly excluded. The city of Düsseldorf, Germany, is the sole place of jurisdiction for
all claims arising from this contractual relationship and all disputes between the parties
resulting from the formation, handling or termination of the contractual relationship,
provided that the customer is a trader, a legal entity or fund under public law. The
jurisdiction agreement shall also apply for customers who do not have a general place of
jurisdiction in Germany. The jurisdiction agreement shall not apply if, due to legal
provisions, a different sole place of jurisdiction must be established for the case.
Furthermore, WACOM is authorised to file a lawsuit against the headquarters of the
customer. Should one of the provisions of this limited warranty be or become void, the
validity of the other provisions shall not be affected, in full or in part. Should a provision
be invalid, the legally permissible regulation most closely resembling the invalid
regulation shall apply in its place. If you have any questions about this agreement, or
would like to contact WACOM for another reason, please write to us at this address:
Wacom Europe GmbH
Völklinger Straße 1
40219 Düsseldorf
Germany
LIMITED WARRANTY
(ASIA PACIFIC REGION)
Wacom Co., Ltd. warrants the product, to the original consumer purchaser, to be free
from defects in materials and workmanship under normal use and service for a period of
one (1) year, from the date of original retail purchase, as evidenced by a copy of the
receipt (proof of purchase). The Software is licensed “as is.” Wacom makes no warranty
with respect to its quality or performance or others. Wacom cannot guarantee you
uninterrupted service or the correction of any errors. Wacom also makes no warranty for
9
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consumable items such as battery, pen cartridges, tablet surface sheet and nibs. Upon
discovery of a defect in the product, except in the Software, within the Warranty Period,
the warranty holder must contact the original place of purchase to obtain instructions for
returning the product for repair or replacement. Wacom and its partners are not
obligated to reimburse unauthorized prepaid shipment. The warranty holder is under no
obligation to pay for shipment charges between the original place of purchase and the
place of repair or replacement. Wacom’s sole obligation and entire liability under this
warranty shall be, at Wacom’s option, either the repair or replacement of the defective
product or parts thereof of which Wacom is notified during the Warranty Period. Wacom
shall have no responsibility to repair or replace the product if the failure of the product
has resulted from force majeure including but not limited to fire, natural disasters,
accident, and act of god; intentional or accidental abuse, misuse, negligence,
unauthorized modification or repair, usage of this product in a fashion other than as
explained in the user’s guide, or if the product has been handled or stored other than in
accordance with Wacom’s storage instructions. Any descriptions, drawings,
specifications, samples, models, bulletins, or similar material, used in connection with
the sale of the product, shall not be construed as an express warranty that the product
will conform or comply with your requirements.
EXCEPT FOR THE LIMITED WARRANTY DESCRIBED ABOVE, THERE ARE NO OTHER
WARRANTIES MADE BY WACOM ON THIS PRODUCT. NO ORAL OR WRITTEN
INFORMATION OR ADVICE GIVEN BY WACOM, ITS DEALERS, DISTRIBUTORS, AGENTS,
OR EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE
OF THIS WARRANTY, AND YOU MAY NOT RELY ON ANY SUCH INFORMATION OR
ADVICE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO
HAVE OTHER RIGHTS WHICH VARY FROM COUNTRY TO COUNTRY. SOME
COUNTRIES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. NEITHER
WACOM NOR ANYONE ELSE WHO HAS BEEN INVOLVED IN THE CREATION,
PRODUCTION, OR DELIVERY OF THIS PRODUCT SHALL BE LIABLE FOR ANY DIRECT,
CONSEQUENTIAL, OR INCIDENTAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION
AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE SUCH PRODUCT,
EVEN IF WACOM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SOME COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY
NOT APPLY TO YOU. In the event that any of the above limitations are held unenforceable,
Wacom’s liability for any damages to you or any party shall not exceed the purchase price
you paid, regardless of the form of any claim. This Limited Warranty is valid for and only
applies to products purchased and used inside the countries and territories of Asia Pacific
excluding Japan, the People’s Republic of China, Hong Kong, and countries in the Middle
East. This Limited Warranty is a statement of the current warranty policy of the Asia Pacific
Division of Wacom Co., Ltd. and takes precedent over all other warranty statements
contained in packaging, brochures, manuals, etc. This Limited Warranty is governed by the
laws of Japan and is subject to change without prior notice.
Australian Consumer law
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure. Our hardware products come
with a one (1) year warranty given by Wacom Co., Ltd. with a subsidiary located at
Wacom Australia Pty. Ltd. Unit 8, Stage 1 Cumberland Green, 2-8 South Street
Rydalmere, NSW 2116 Australia. If your products do not provide the general features
and functions described in the User Documentation in the one (1) year period after
delivery to you please contact Wacom Australia Pty. Ltd. at +61-29422-6700 with details
of your product, serial number, and proof of purchase. You may be required to return the
hardware product to the address we provide to you at the time, in which case such
return will be at your own cost. The benefits under this warranty are in addition to other
rights and remedies that you may have at law.
Warranty Service / Wacom Technical Support in Asia Pacific (except Japan, the
People’s Republic of China, Hong Kong, and countries in the Middle East).
Detailed Asia Pacific Limited Warranty policy and product registration may be found
online at http://support.wacom.asia/en/warranty
To obtain technical support or Warranty service within Southeast and South Asia,
Oceania and Taiwan, please contact the Wacom Customer Support Service.
Phone numbers can be found here: https://support.wacom.asia/
Should you have any questions about this Agreement, or if you desire to contact Wacom
for any reason, please contact from the site below
https://support.wacom.asia/
Important Product Information
Version 1.0 A1018
All rights reserved. No part of this document may be reproduced except for your express personal use.
Wacom reserves the right to revise this publication without obligation to provide notification of such changes.
Wacom does its best to provide current and accurate information in this document. However, Wacom reserves the right to change any specifications and product configurations at its
discretion, without prior notice and without obligation to include such changes in this document.
The above year indicates when this document was prepared. However, the date of release to the users of the "document" is simultaneous with the introduction into the market of the
applicable Wacom product.
©2018 Wacom Co., Ltd. All rights reserved. Wacom, Cintiq and their respective logos are trademarks and/or registered trademarks of Wacom Co., Ltd. All other company names and
product names are trademarks and/or registered trademarks of their respective owners.