Wacom Co DTK2400 LCD TABLET User Manual Product Information

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Document ID	1523416
Application ID	K8/JmwOxSooYF4wfYjtMiA==
Document Description	Users Manual Product Information
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	79.86kB (998302 bits)
Date Submitted	2011-08-15 00:00:00
Date Available	2012-02-12 00:00:00
Creation Date	2011-04-13 19:16:15
Producing Software	Acrobat Distiller 7.0 (Windows)
Document Lastmod	2011-07-11 15:23:51
Document Title	Users Manual Product Information
Document Creator	FrameMaker 7.0

Contents
Important Product Information
Precautions
Product Specifications
Disposal and Recycling Information
Regulatory Statement
License and Warranties
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Cintiq® 24HD (DTK-2400)
Important Product Information
Version 1.0 F2411
Copyright © Wacom Co., Ltd., 2011
All rights reserved. No part of this manual may be reproduced except for your express personal
use.
Wacom reserves the right to revise this publication without obligation to provide notification of
such changes.
Wacom does its best to provide current and accurate information in this manual. However,
Wacom reserves the right to change any specifications and product configurations at its
discretion, without prior notice and without obligation to include such changes in this manual.
The above year indicates when this manual was prepared. However, the date of release to the
users of the "manual" is simultaneous with the introduction into the market of the applicable
Wacom product.
Wacom and Cintiq are registered trademarks of Wacom Co., Ltd.
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CONTENTS
Precautions
Precautions on use and handling
Physical location
Environment
Usage
Handling
Product Specifications
General specifications
Display
Pen tablet
Power adapter
Grip Pen KP-501E-01
Disposal and Recycling Information
EU RoHS
Turkey RoHS
EU disposal information (WEEE)
LAMP(S)
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Regulatory Statement
FCC notice
Industry Canada (Canada only)
CE declaration
License and Warranties
Tablet driver software end user license
agreement
Tablet driver software end user license
agreement
Limited warranty
(U.S.A and Canada)
Limited warranty
(Central America, South America and
the Caribbean)
Limited warranty
(Europe, Africa and Middle East)
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PRECAUTIONS
PRECAUTIONS ON USE AND HANDLING
To ensure the safe operation of your Cintiq 24HD, be sure to follow all instructions, cautions,
and warnings found within this manual. Failure to do so could cause damage to Cintiq 24HD,
damage to your computer or loss of data. Failure to do so could also void your warranty, in
which case Wacom shall have no responsibility to repair or replace the product.
PHYSICAL LOCATION
WARNING
The Cintiq 24HD interactive pen display was designed and tested for use in normal office
environments, but may also be used in climate controlled environments that fall within the
environmental conditions listed below. This product has not been tested for use in specialized
medical or military applications and operating environments.
In addition, this interactive pen display is neither waterproofed nor explosion resistant.
It serves and can be used solely as a passive display and input device.
In all applications for which it was not designed, no information on the products performance,
durability or potential issues can be supplied as it has not undergone testing for these uses.
The use of this interactive pen display in applications and environments other than a normal
office environment is at the user's own risk.
ENVIRONMENT
CAUTION
Temperature and humidity
•
Operating temperature and humidity: 5° to 35°C, 20 to 80 % RH
•
Storage temperature and humidity: -10° to 60°C, 20 to 90 % RH
Do not use or store Cintiq where:
•
Temperature changes are severe or exceed specifications (e.g. outdoors or inside a
vehicle).
•
The pen display, the Grip Pen, and the Cintiq stand are exposed to direct sunlight or
heat from an appliance, or are exposed to water or any other kind of liquid.
Do not use Cintiq in a dusty environment; this may damage the unit.
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USAGE
WARNING
Only use a power adapter specified for use with your Cintiq. If a different type of power
adapter is used, Cintiq will not work properly or may be damaged. Using a different type of
power adapter also has the potential to result in fire. Use of a different power adapter will
void your warranty.
Regularly remove dust build-up from the power plug. The addition of moisture, etc., to
accumulated dust may create a fire hazard.
Do not damage, forcibly bend, or bundle the power cord. Do not place heavy objects on
the cord or expose it to excessive heat. Ignoring this warning may result in fire, electrical
shock, or product failure.
Do not connect or disconnect the power adapter with wet hands. Ignoring this warning
may result lin electrical shock or product malfunction.
Do not insert foreign material into the USB port, video connector ports, or any other
opening of this product. If a metal object or foreign material is inserted into a port or other
opening of this product it may cause product malfunction, fire, or electrical shock.
CAUTION
Use a grounded power source when applying power to Cintiq.
Do not connect or disconnect the video or power cables while Cintiq or your computer are
turned on; this may damage the display or computer video card. In this case, Wacom shall
have no responsibility to repair or replace the product.
This product is for use with a DisplayPort, DVI, or VGA video card. Using an inappropriate
video card may damage Cintiq.
Do not block the rear panel ventilation holes; this may overheat and damage the unit.
When not using Cintiq for long periods of time, unplug the power adapter from the AC outlet.
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HANDLING
WARNING
High Voltage. Do not open or disassemble the Cintiq interactive pen display. There is a risk
of electrical shock when the casing is open. This will also void your warranty and Wacom
shall have no responsibility to repair or replace the product.
Request assistance from another person or persons when lifting or moving this product. Physical
damage or personal injury may result from a single person attempting to carry this product.
Move this product in the following manner:
- Before moving Cintiq, adjust the pen display height and incline so the display stand
support arms are locked upright, with Cintiq positioned horizontally. Place all cables on
top of the stand base and ensure they do not hang free. Tripping over loose cables can
cause physical damage or personal injury.
- Request assistance from another person or persons. Each person should securely
grasp the lower part of a display support arm near the display stand base. With the
other hand, grasp the base of the stand at the front corner. Using care, lift and carefully
move this product while supporting the base of the stand.
Important: The assembly is heavy. Do not attempt to lift Cintiq by yourself. Each person should
use both hands to securely grasp the product. Grasp the stand base at the corner areas to avoid
any sharp edging. DO NOT lift the display unit itself, otherwise damage might occur to the LCD if
it flexes during movement. Also, the display unit does not have sufficient strength to support the
load of the stand hanging freely from it. Work together, and lift carefully.
- Locate Cintiq on a desktop or other working surface that is flat, clean, and free of any
moisture or oily film. Taking care not to pinch your fingers, do this by first placing the
rear half portion of the stand onto the table surface. Then slide the stand fully into place
so that it will not tip or fall.
- When in place, use the incline levers to rotate the display back to a vertical position.
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Always support the display with one hand before releasing from the locked position.
Do not hold the support arms when releasing the lock.
The display comes down when the lock is released. As the display moves downward,
ensure that your fingers are not caught between the support arms and base of the
display or stand.
Ensure that cabling or other objects do not get entangled in the moving parts of the
stand.
Do not place this product on any wet surface or table. The rubber pads on the base of
this product may slip, allowing the product to fall from the surface.
When moving this product, ensure all cables are fully disconnected from the power
outlet, computer, and other areas. Appropriately bundle the cables to ensure they do
not hang free and create a hazard. Tripping over loose cables can cause physical
damage or personal injury.
This product weighs approximately 30 kg (66 lbs). Ensure that any table or platform on
which this product is installed can withstand the weight of the product. The table or
platform should have sufficient width and depth, and be robust enough not to easily
topple over.
Do not place this product on any unsteady surface or table. Do not place on slanted
areas, unstable areas, or areas where vibration is present.
Physical damage or personal injury may result if this product falls from an unsuitable
surface.
Place this product completely and securely on a level, stable surface. Do not allow any
portion of the display stand base to protrude from the installation surface. Otherwise,
Cintiq may fall and cause physical damage or personal injury.
Use care when adjusting the working position. Use a smooth, horizontal motion when
pulling Cintiq toward you. Do not lift the stand from the desktop. You can move the
stand base to align with the edge of your desktop. DO NOT let the stand base protrude
over the desktop.
If you pull too far, and as as the front of the stand moves over the edge of your desktop,
the friction of the base pads will increase and "lock" the stand in place. Do not pull
beyond this point or past the base pads. Push the display stand back onto the working
surface until the front edge of the stand base aligns with the edge of the installation
surface.
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Improper movement or pulling beyond the tipping point will prevent the friction lock
from engaging, and could cause personal injury or damage to the pen display it it were
to fall.
Do not sit on or hang from the table or other surface where this product is placed. The
product may fall and cause physical damage or personal injury. Take extra care where
children are present.
When using Cintiq in a position where the display overhangs your desktop, do not push
or lean against the bottom edge of the display. This could cause the stand to disengage
and possibly result in personal injury or damage to the pen display if it were to fall.
When you are done working, always move Cintiq fully back onto the desktop. See the
user's manual for more information.
The Cintiq interactive pen display has been specifically designed for use when mounted on
the Cintiq display stand. However, some specialized applications (such as the use of a
VESA mounting fixture) may require removal of the pen display from the stand. If it
becomes necessary to remove the pen display from the stand, see the appropriate
instructions in the Cintiq user's manual.
If the LCD screen has been damaged, DO NOT touch any liquid that may be leaking from it;
this liquid is an irritant. In case of contact with skin, eyes, or mouth, rinse immediately with
running water for at least 15 minutes or more. If contact is made with the eyes or mouth,
also consult a physician.
The pen display has a backlight which contains mercury (Hg). Be sure to dispose of
properly, and to manage any disposal of this unit in accordance with your local ordinances
and laws.
Choking hazard. Prevent children from swallowing the pen tip or side switch. The pen tip
or side switch may accidentally be pulled out if children are biting on them. Prevent children
from playing with any packing materials or wrapping, as a choking or suffocation hazard
may exist.
Refrain from using Cintiq during thunder or electrical storms. Disconnect Cintiq also from
the AC power source during such weather. Using Cintiq during thunder or electrical storms
may cause product malfunction, fire, or electrical shock.
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CAUTION
Do not disassemble the Grip Pen. This may cause the device to malfunction. In this case,
Wacom shall have no responsibility to repair or replace the product.
Do not strike hard objects with the pen, such as repeatedly tapping the pen against a desk
surface. Doing so may cause damage to the pen.
Do not apply excessive pressure or stress to the pen tip, eraser, or side switch. This may
cause may cause premature failure or malfunction.
Only use a replacement pen tip (nib) specified for your product by Wacom.
Do not scratch the display screen. Avoid placing sharp objects on the display screen
surface.
Avoid intensive shock or vibration to Cintiq, the Cintiq stand, or the Grip Pen. Hitting or
dropping Cintiq may damage the display screen or other components.
Do not put heavy objects on the pen display or push against it with a strong force; this may
damage the display screen or break the Cintiq stand locking mechanism.
Do not place heavy articles on the pen display cabling, repeatedly bend the cables sharply,
or apply heavy stress to the cable connectors; this may damage the unit or cabling.
Do not store the pen display on a surface that would excessively bend or crimp the cable.
If your pen display has a coated surface, a worn pen nib that is sharp or angular may cause
damage. Replace the pen tip if necessary.
Do not use any organic solvent (e.g. alcohol) or even mild detergent to clean the display
screen. Use of these cleaners can damage the display screen. Damage of this kind is not
covered by the manufacturer's warranty.
•
Before cleaning, always disconnect your product from the AC power source.
•
To clean the display screen, use an anti-static cloth or a slightly damp cloth. When
cleaning, apply only a light amount of pressure to the display screen and do not make
the surface wet.
•
To clean the Cintiq casing, Cintiq stand, or Grip Pen, use a slightly dampened (with
water), soft cloth.
Always disconnect Cintiq from the AC power source if the unit appears to be
malfunctioning, or has been damaged by a fall or in some other manner.
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PRODUCT SPECIFICATIONS
GENERAL SPECIFICATIONS
Dimensions (W x H x D)
769.3 x 463.74 x 64 mm (30.3 x 18.2 x 2.5 in)
excluding the Stand
Weight
28.6 kg (Main body: 13.7 kg, Display Stand base:
14.9 kg)
Input voltage
24 V DC
Power consumption (with AC adapter) 71 W max.
2 W or less in sleep modes (USB non-connected)
1 W or less in OFF mode (USB non-connected)
Power management
VESA DPMS
Compatibility
Windows 7, Vista, XP (32 and 64 bit)
Mac OSX 10.5.8 or later
Cables
DisplayPort, DVI-D, DVI-A, USB
USB HUB
Integrated, USBv2.0 powered HUB with one
external port, 500mA
Cover plate
AG etched glass (tempered glass)
Operating temperature and humidity
5° to 35° C, humidity: 20 % to 80 %
(non-condensing)
Storage temperature and humidity
-10° to 60° C, humidity: 20 % to 90 %
(non-condensing)
(maximum storage humidity is 38 % at a
temperature of 60 degrees C, and maximum
storage temperature is 42 degrees C at a humidity
of 90 %)
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DISPLAY
Display panel
a-Si active matrix TFT LCD (h-IPS)
Screen size
24.1 inch, 518 x 324 mm (20.4 x 12.8 in)
Aspect ratio
16:10
Number of pixels
1920 x 1200
Input Video Connector
DisplayPort, DVI-I (29-pin)
Input video signal
DisplayPort complies with Standard V1.1a,
applicable to HDCP
DVI 1.0 compliance
Analog RGB
Supported resolution
1920 x 1200, 1600 x 1200, 1280 x 1024,
1024 x 768, 800 x 600, 640 x 480 pixels
White luminance uniformity
75% (min.)
Pixel pitch
0.270 (H) x 0.270 (V) mm (0.011 x 0.011 in)
Viewing angles at contrast ratio 10:1
> 10(horizontal/vertical)
178° (89° / 89°) / 178° (89° / 89°) (typ.)
Display colors
1,073,741,824 colors
Contrast ratio
550:1 (typ.)
Response time (Tr+Tf)
13 ms (typ.)
Luminance
190 cd/m2 (typ.)
OSD manual control
Brightness, contrast, pitch, phase, vertical position,
horizontal position, transparency, auto adjust,
language, back light, menu position, reset, scaling,
color temperature (9300K/6500K/5000K/ User/
Direct)
Plug and Play
DDC 2B, DDC/CI
LCD quality
Each LCD panel is produced under very stringent
quality standards.
Production techniques cannot guarantee an
absolutely perfect TFT display. Wacom does not
allow any subpixel to be always white or always
black. A small number of subpixels are allowed to
show a wrong color for some parts of the color
spectrum. This does not mean the display is
defective.
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PEN TABLET
Reading technology
Electro-magnetic resonance technology
Active area
518.4 x 324.0 mm
Resolution
0.005 lpmm (5080 lpi)
Accuracy
Center: +/- 0.5 mm
Edge area 1
(20 mm from edge of display area): +/- 2.0 mm
Edge area 2
(3 mm from edge of display area): +/- 4.0 mm
Maximum pen tilt range
40 degrees from vertical (except for corners)
Pen tilt levels
± 60 levels
Reading height
5 mm (0.2 in) or more, center
Maximum report rate
133 points/sec.
Pressure levels
2048 levels
Communication interface
USB
POWER ADAPTER
Input voltage
100 to 240 V AC, 50/60 Hz
Output voltage
24 V DC, 5.0 A (max.)
GRIP PEN KP-501E-01
Pressure levels
2048 levels
Pen tip travel
1.0 mm (0.04 in), max.
Eraser tip travel
2.0 mm (0.08 in), max.
Physical dimensions (L x D)
156.5 x 14.9 mm (6.17 x 0.59 in)
Weight
17 g (0.60 oz), approximate
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DISPOSAL AND RECYCLING INFORMATION
EU ROHS
Wacom products comply with the European Union RoHS Directive 2002/95/EC (RoHS
Directive).
TURKEY ROHS
Türkiye Cumhuriyeti: EEE Yönetmeligine Uygundur
EU DISPOSAL INFORMATION (WEEE)
Reuse, recycling, and recovery. You are urged to recycle this product when replacing
it with a newer product or when it has outlived its useful life by bringing it to an
appropriate collection point for recyclable materials in your community or region. By
doing this, you can help improve the environment of your community as well as
minimize the potential negative effects created should any hazardous substance
that may possibly be present within waste material reach the environment during the disposal
process.
Within the European Union, users are required not to dispose of Waste Electrical and Electronic
Equipment (WEEE) as unsorted municipal waste, according to the Directive 2002/96/EC of the
European Parliament and of the Council of 27 January 2003, or the corresponding local laws of
the Member States. Products for which this is applicable will be marked with the WEEE symbol
shown at the beginning of this note unless this is not feasible because of the size or the
function of the product. Wacom products are subject to the Directive 2002/96/EC and therefore
you should always collect them separately and bring them to the appropriate collection point in
your community or region.
HG
- LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND
MUST BE RECYCLED OR DISPOSED OF ACCORDING TO
LOCAL, STATE OR FEDERAL LAWS.
The DTK-2400 pen display has a backlight which contains mercury (HG)
Be sure to dispose of properly, and to manage any disposal of this unit in accordance with your
local ordinances and laws.
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REGULATORY STATEMENT
FCC NOTICE
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular
installation.
You can determine whether the equipment is causing interference by disconnecting it from your
computer. If the interference stops, it was probably caused by the equipment.
If the equipment does cause interference to radio or television reception, you may be able to
correct the interference by using one or more of the following measures:
•
Rotate the television or radio antenna until the interference stops.
•
Move the equipment farther away from the television or radio.
•
Plug the equipment and computer into an outlet that is on a different circuit from the
television or radio.
If necessary, consult your Wacom dealer or an experienced radio/television technician for help.
Changes or modifications to this product not authorized by Wacom could void the FCC
Certification and negate your authority to operate the product.
INDUSTRY CANADA (CANADA ONLY)
Industry Canada, Class B
"This Class (B) digital apparatus complies with Canadian ICES-003"
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CE DECLARATION
The pen tablet or the interactive pen display (model DTK-2400) has been tested and found to
comply with the following harmonized European Norms:
EMC Directive
•
EN 55022:2006+A1:2007, Class B
•
EN 61000-3-2:2006+A1:2009+A2:2009
•
EN 61000-3-3:2008
•
EN 55024:1998+A1:2001+A2:2003
IEC 61000-4-2:2008, IEC 61000-4-3:2008
IEC 61000-4-4:2004+Corr.1:2006+Corr.2:2007
IEC 61000-4-5:2005
IEC 61000-4-6:2008
IEC 61000-4-8:2009
IEC 61000-4-11:2004
ErP Directive
•
IEC 62301 ed.1:2005
Based on the results of these tests, Wacom declares that the above mentioned devices
conform to EMC Directive 2004/108/EC and to ErP Directive 2009/125/EC. The device must be
installed and operated always in strict accordance with the instructions given in this handbook.
Any changes or modifications to this product that were not specifically authorized by Wacom
will invalidate this declaration.
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LICENSE AND WARRANTIES
TABLET DRIVER SOFTWARE END USER LICENSE AGREEMENT
(WORLDWIDE EXCEPT FOR EUROPE, AFRICA AND MIDDLE EAST)
This End User License Agreement (this "Agreement") is between you (both the individual
installing the Software and any single legal entity on behalf of which such individual is acting)
("You" or "Your") and Wacom Co. Ltd, 2-510-1 Toyonodai, Kazo-shi, Saitama 349-1148, Japan
("Wacom").
IT IS IMPORTANT THAT YOU READ CAREFULLY AND UNDERSTAND THIS AGREEMENT. BY
CLICKING THE “I ACCEPT” BUTTON OR USING OR INSTALLING THE SOFTWARE, YOU
AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE WITH ALL THE
TERMS OF THIS AGREEMENT AND DO NOT AGREE TO BE BOUND BY THIS AGREEMENT,
PLEASE CLICK THE “I DO NOT ACCEPT” BUTTON. IF YOU DO NOT ACCEPT THIS
AGREEMENT, YOU WILL NOT HAVE THE RIGHT TO USE OR ACCESS THE SOFTWARE.
1. DEFINITIONS
1.1 "Documentation" means the user guides and manuals for installation and use of the
Software.
1.2 "Product" means the Wacom Tablet hardware, with which the Software has been provided
to You.
1.3 "Software" means the Tablet Driver software and Documentation provided to You with the
Product, and any updates to either of the foregoing provided by Wacom to You under this
Agreement.
2. SOFTWARE LICENSE
2.1 Limited License.
Subject to the terms and conditions of this Agreement, Wacom hereby grants to You a
limited, non-exclusive license to: (a) use and install a single copy of the Software, in
machine readable form only, on a single computer or other similar device, solely in
conjunction with the Product; (b) use the Documentation provided with the Software in
support of Your authorized use of the Software; and (c) to make a single back-up copy of
the Software, to be used solely for back-up purposes, provided that all trademark,
copyright and other proprietary and restricted rights notices, legends and symbols included
in the original version of the Software are reproduced on such back-up copy.
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2.2 Restrictions.
You will not copy or use the Software (including the Documentation) except as expressly
permitted by this Agreement. You will not modify, translate, distribute, create derivative
works based on, pledge, relicense, sublicense, loan, rent or lease the Software or use the
Software for third-party training, commercial time-sharing or service bureau use. You will
not, and will not permit any third party to, reverse engineer, disassemble or decompile the
Software, or attempt to determine any source code, algorithms, methods, or techniques
used or embodied in the Software, except to the extent expressly permitted by applicable
law. You will not use the Software as a stand¬alone software or in conjunction with third
party products, but may be used only in conjunction with the Product. You will not remove
or alter any trademark, copyright or other proprietary and restricted rights notices, legends
and symbols appearing in or on the Software.
2.3 No Assignment; One Time Transfer.
You will not transfer, assign or delegate any of Your rights or obligations under this
Agreement, by operation of law or otherwise, without the prior written consent of Wacom,
which shall not be unreasonably withheld. However, You may make a one-time permanent
transfer of all of Your rights under this Agreement to another party in conjunction with Your
transfer of the Product if all of the following conditions have been met: (a) the transfer
includes all components and parts of the Product, all printed materials, any other warranties
applicable to the Product, and all of Your rights and obligations under this Agreement, (b)
You do not retain any copies of the Software on any media or computer, and (c) the party
receiving the Software reads, understands and agrees to accept the terms of this
Agreement. Any transfer, assignment or delegation of any of Your rights or obligations
under this Agreement in violation of this paragraph is void and of no effect.
2.4 Ownership.
Wacom and its licensors will retain all right, title and interest in and to the Software,
including all patent, copyright, trademark, trade secret and any other intellectual property or
industrial rights in and to the Software, and any improvements, updates and derivative
works thereof. Wacom reserves all rights and interests in and to the Software. You do not
acquire any other rights, express or implied, in the Software other than those rights
expressly granted under this Agreement.
2.5 No Support.
Wacom has no obligation to provide technical support, maintenance, upgrades,
modifications or new releases under this Agreement.
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3. WARRANTIES AND REMEDIES
3.1 Limited Warranties.
Wacom warrants that the Software, when used in accordance with the Documentation and
the terms and conditions of this Agreement, will materially perform in accordance with the
Documentation for a period of ninety (90) days from the date the Software is first installed or
activated by You ("Warranty Period"). In the event that the Software does not comply with
the foregoing warranty during such Warranty Period, then Wacom shall make commercially
reasonable efforts to correct such non-compliance by repairing or replacing the Software at
no additional charge to You. The Software is not fault tolerant and is not designed,
permitted or intended for uses related to high risk activities. No Oral or written information
or advice provided by Wacom, its agents or any distributors or retailers of the Product will
create any warranty or in any way increase the scope of the warranties expressly provided
by Wacom under this Agreement. This paragraph states the entire liability and obligation of
Wacom, and Your sole and exclusive remedy in the event that the Software does not
comply with the foregoing warranty. Wacom does not warrant that: (a) the Software will
meet Your requirements, (b) the Software will be compatible with or operate on the
computer or other device on which You install it, or (c) defects in the Software will be
corrected, or that the operation of the Software will be uninterrupted or error-free. This
Agreement contains no warranties from Wacom for the Products, which are subject to
Wacom's standard hardware warranty (if any) applicable thereto. Wacom will have no
warranty obligations under this paragraph if such non-compliance is caused by
unauthorized use of the Software, abuse, misuse, alteration, neglect or accidental damage
of the Software or any repair or modification of the Software not performed by Wacom.
Replacement or repair of Software does not extend its warranty period beyond the original
Warranty Period.
3.2 Disclaimers.
Other than for the express warranties contained in this Agreement, WACOM MAKES NO,
AND HEREBY DISCLAIMS ALL, OTHER REPRESENTATIONS AND WARRANTIES OF ANY
KIND WITH RESPECT TO THE SOFTWARE. TO THE FULLEST EXTENT PERMISSIBLE
UNDER APPLICABLE LAW, WACOM EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY
KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE SOFTWARE, INCLUDING
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
SATISFACTORY QUALITY, ACCURACY, TITLE AND NON-INFRINGEMENT OF THIRD
PARTIES' RIGHTS , AND ANY WARRANTIES THAT MAY ARISE OUT OF COURSE OF
PERFORMANCE, COURSE OF DEALING OR USAGE OF TRADE. IF YOU ARE A
CONSUMER (A USER OF THE SOFTWARE FOR PERSONAL PURPOSES AND NOT FOR
BUSINESS, TRADE OR PROFESSIONAL PUPROSES, THE FOREGOING LIMITATIONS
MAY NOT APPLY TO YOU BASAED ON THE APPLICABEL LAWS OF THE JURISDICTION
IN WHICH YOU RESIDE.
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4. TERMINATION
This Agreement is effective until terminated. Additionally, Your rights and licenses under this
Agreement will automatically terminate and cease to be effective, without any notice or action
by Wacom, in the event that You fail to comply with any terms of this Agreement. Upon
termination of this Agreement, You will cease all use of the Software and permanently delete
and make unrecoverable the Software (including Your back-up copy and all Documentation)
from Your computer or similar device on which it was installed. Upon any termination of this
Agreement, Sections 1, 2.2, 2.4, 3.2, 4 and 5 will survive.
5. GENERAL TERMS
5.1 Law.
This Agreement and all matters arising out of or relating to this Agreement will be governed
by the internal laws of Japan without giving effect to any choice of law rule. This Agreement
will not be governed by the United Nations Convention on Contracts for the International
Sales of Goods, the application of which is expressly excluded. In the event of any
controversy, claim or dispute between the parties arising out of or relating to this
Agreement, such controversy, claim or dispute may be tried solely in the Tokyo District
Court, located in Japan, and Wacom and You each hereby irrevocably consent to the
jurisdiction and venue of such court.
5.2 Limitation of Liability.
In no event will either party be liable for any and all indirect, incidental, special,
consequential or punitive damages, or damages for loss of profits, revenue, business,
savings, data, use or cost of substitute procurement, incurred by either party or any third
party, whether in an action in contract or tort, even if the other party has been advised of the
possibility of such damages or if such damages are foreseeable. The parties acknowledge
that the limitations of liability in this Section 5.2 and in the other provisions of this
Agreement and the allocation of risk herein are an essential element of the bargain between
the parties, without which Wacom would not have entered into this Agreement. Wacom's
pricing of the Products reflects this allocation of risk and the limitation of liability specified
herein. Wacom's liability under this Agreement or in any way related to the Software shall
not exceed the amounts actually paid by you for the Product. You are required to keep the
invoice or any other documents which prove the amount you actually paid for the Product.
Notwithstanding the above, nothing in this Agreement limits Wacom's liability to You to the
extent arising out of any willful or grossly negligent misconduct on the part of Wacom.
5.3 Severability.
If any provision of this Agreement is held to be illegal, invalid or otherwise unenforceable,
such provision will be severed and deleted from this Agreement, while the remainder of this
Agreement will continue in full force and effect.
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5.4 Compliance with Laws.
You will comply fully with all applicable laws and regulations, including export laws and local
laws of the country or region in which You reside or use the Software. Without limiting the
generality of the foregoing, You will not, and You will require Your representatives not to,
export, direct or transfer the Software, or any direct product thereof, to any destination,
person or entity restricted or prohibited by the applicable law.
5.5 Entire Agreement; General.
This Agreement constitutes the entire agreement between the parties and supersedes all
prior or contemporaneous agreements or representations, written or oral, concerning the
subject matter of this Agreement. This does not, and shall not be construed to, create any
partnership, joint venture, employer-employee, agency or franchisor-franchisee relationship
between You and Wacom. Any heading, caption or section title contained herein is inserted
only as a matter of convenience, and in no way defines or explains any section or provision
hereof. The waiver by either party of any default or breach of this Agreement may only be
made in writing and will not constitute a waiver of any other or subsequent default or
breach.
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TABLET DRIVER SOFTWARE END USER LICENSE AGREEMENT
(EUROPE, MIDDLE EAST AND AFRICA)
This End User License Agreement (this "Agreement") is between you (both the individual
installing the Software and any single legal entity on behalf of which such individual is acting)
("You" or "Your") and Wacom Co. Ltd, 2-510-1 Toyonodai, Kazo-shi, Saitama 349-1148, Japan
("Wacom").
IT IS IMPORTANT THAT YOU READ CAREFULLY AND UNDERSTAND THIS AGREEMENT. BY
CLICKING THE “I ACCEPT” BUTTON OR USING OR INSTALLING THE SOFTWARE, YOU
AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE WITH ALL THE
TERMS OF THIS AGREEMENT AND DO NOT AGREE TO BE BOUND BY THIS AGREEMENT,
PLEASE CLICK THE “I DO NOT ACCEPT” BUTTON. IF YOU DO NOT ACCEPT THIS
AGREEMENT, YOU WILL NOT HAVE THE RIGHT TO USE OR ACCESS THE SOFTWARE.
1. DEFINITIONS
1.1 "Documentation" means the user guides and manuals for installation and use of the
Software.
1.2 "Product" means the Wacom Tablet hardware, with which the Software has been provided
to You.
1.3 "Software" means the Tablet Driver software and Documentation provided to You with the
Product, and any updates to either of the foregoing provided by Wacom to You under this
Agreement.
2. SOFTWARE LICENSE
2.1 Limited License.
Subject to the terms and conditions of this Agreement, Wacom hereby grants to You a
limited, non-exclusive license to: (a) use and install a single copy of the Software, in
machine readable form only, on a single computer or other similar device, solely in
conjunction with the Product; (b) use the Documentation provided with the Software in
support of Your authorized use of the Software; and (c) to make a single back-up copy of
the Software, to be used solely for back-up purposes, provided that all trademark,
copyright and other proprietary and restricted rights notices, legends and symbols included
in the original version of the Software are reproduced on such back¬up copy.
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2.2 Restrictions.
You will not copy or use the Software (including the Documentation) except as expressly
permitted by this Agreement, or for disaster recovery, program error verification, and
back¬up purposes. You will not modify, translate, distribute, create derivative works based
on, pledge, relicense, sublicense, loan, rent or lease the Software or use the Software for
third-party training, commercial time-sharing or service bureau use. You will not, and will
not permit any third party to, reverse engineer, disassemble or decompile the Software, or
attempt to determine any source code, algorithms, methods, or techniques used or
embodied in the Software, except as and to the extent expressly permitted by applicable
law despite this restriction. You will not use the Software as a stand-alone software or in
conjunction with third party products, but may be used only in conjunction with the Product.
You will not remove or alter any trademark, copyright or other proprietary and restricted
rights notices, legends and symbols appearing in or on the Software.
2.3 No Assignment; One Time Transfer.
You will not transfer, assign or delegate any of Your rights or obligations under this
Agreement, by operation of law or otherwise, without the prior written consent of Wacom,
which shall not be unreasonably withheld. However, You may make a one-time permanent
transfer of all of Your rights under this Agreement to another party in connection with Your
transfer of the Product if all of the following conditions have been met: (a) the transfer
includes all components and parts of the Product, all printed materials, any other warranties
applicable to the Product, and all of Your rights and obligations under this Agreement, (b)
You do not retain any copies of the Software on any media or computer, and (c) the party
receiving the Software reads, understands and agrees to accept the terms of this
Agreement. Any transfer, assignment or delegation of any of Your rights or obligations
under this Agreement in violation of this paragraph is void and of no effect.
2.4 Ownership.
Wacom and its licensors will retain all right, title and interest in and to the Software,
including all patent, copyright, trademark, trade secret and any other intellectual property or
industrial rights in and to the Software, and any improvements, updates and derivative
works thereof. Wacom reserves all rights and interests in and to the Software. You do not
acquire any other rights, express or implied, in the Software other than those rights
expressly granted under this Agreement.
2.5 No Support.
Wacom has no obligation to provide technical support, maintenance, upgrades,
modifications or new releases under this Agreement.
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3. WARRANTIES AND REMEDIES
3.1 Limited Warranties.
Wacom warrants that the Software, when used in accordance with the Documentation and
the terms and conditions of this Agreement, will materially perform in accordance with the
Documentation for a period of two (2) years from the date the Software is first installed or
activated by You ("Warranty Period") In the event that the Software does not comply with
the foregoing warranty during such Warranty Period, then Wacom shall correct such noncompliance by repairing or replacing the Software at no additional charge to You. If
repairing or replacing the Software is impossible or disproportionate, or cannot be
completed within reasonable time or inconvenience, You shall be entitled to either require
appropriate reduction of any fees paid or have the Agreement rescinded. The Software is
not fault tolerant and is not designed, permitted or intended for uses related to high risk
activities. No Oral or written information or advice provided by Wacom, its agents or any
distributors or retailers of the Product will create any warranty or in any way increase the
scope of the warranties expressly provided by Wacom under this Agreement. This
paragraph states the entire liability and obligation of Wacom, and Your sole and exclusive
remedy in the event that the Software does not comply with the foregoing warranty. Wacom
does not warrant that: (a) the Software will meet Your requirements, (b) the Software will be
compatible with or operate on the computer or other device on which You install it, or (c)
defects in the Software will be corrected, or that the operation of the Software will be
uninterrupted or error-free. This Agreement contains no warranties from Wacom for the
hardware components of the Products, which are subject to Wacom's standard hardware
warranty (if any) applicable thereto. Wacom will have no warranty obligations under
paragraph if such non-compliance is caused by unauthorized use of the Software, abuse,
misuse, alteration, neglect or accidental damage of the Software or any repair or
modification of the Software not performed by Wacom. Replacement or repair of Software
does not extend its warranty period beyond the original Warranty Period.
3.2 Disclaimers.
Other than for the express warranties contained in this Agreement, WACOM MAKES NO,
AND HEREBY DISCLAIMS ALL, OTHER REPRESENTATIONS AND WARRANTIES OF ANY
KIND WITH RESPECT TO THE SOFTWARE. TO THE FULLEST EXTENT PERMISSIBLE
UNDER APPLICABLE LAW, WACOM EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY
KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE SOFTWARE, INCLUDING
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
SATISFACTORY QUALITY, ACCURACY, TITLE AND NON-INFRINGEMENT, AND ANY
WARRANTIES THAT MAY ARISE OUT OF COURSE OF PERFORMANCE, COURSE OF
DEALING OR USAGE OF TRADE. IF YOU ARE A CONSUMER (A USER OF THE
SOFTWARE FOR PERSONAL PURPOSES AND NOT FOR BUSINESS, TRADE OR
PROFESSIONAL PUPROSES, THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU
BASAED ON THE APPLICABEL LAWS OF THE JURISDICTION IN WHICH YOU RESIDE.
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4. TERMINATION
This Agreement is effective until terminated. Additionally, Your rights and licenses under this
Agreement will automatically terminate and cease to be effective, without any notice or action
by Wacom, in the event that You fail to comply with any terms of this Agreement. Upon
termination of this Agreement, You will cease all use of the Software and permanently delete
and make unrecoverable the Software (including Your back-up copy and all Documentation)
from Your computer or similar device on which it was installed. Upon any termination of this
Agreement, Sections 1, 2.2, 2.4, 3.2, 4 and 5 will survive.
5. GENERAL TERMS
5.1 Law.
This Agreement and all matters arising out of or relating to this Agreement will be governed
by the internal laws of Japan without giving effect to any choice of law rule. This Agreement
will not be governed by the United Nations Convention on Contracts for the International
Sales of Goods, the application of which is expressly excluded. In the event of any
controversy, claim or dispute between the parties arising out of or relating to this
Agreement, such controversy, claim or dispute may be tried solely in the Tokyo District
Court, located in Japan, and Wacom and You each hereby irrevocably consent to the
jurisdiction and venue of such courts.
5.2 Limitation of Liability.
In no event will either party be liable for any indirect, incidental, special, consequential or
punitive damages, or damages for loss of profits, revenue, business, savings, data, use or
cost of substitute procurement, incurred by either party or any third party, whether in an
action in contract or tort, even if the other party has been advised of the possibility of such
damages or if such damages are foreseeable. In no event will Wacom's liability for
damages hereunder exceed the amounts actually paid by You for the Product. The parties
acknowledge that the limitations of liability in this Section 5.2 and in the other provisions of
this Agreement and the allocation of risk herein are an essential element of the bargain
between the parties, without which Wacom would not have entered into this Agreement.
Wacom's pricing of the Products reflects this allocation of risk and the limitation of liability
specified herein. Notwithstanding the above, nothing in this Agreement limits Wacom's
liability to You in the event of: (i) death or personal injury to the extent resulting directly from
Wacom's negligence or that of its employees or agents; or (ii) any fraudulent act or omission
of Wacom or that of its employees or agents; or (iii) to the extent arising out of any willful or
grossly negligent misconduct on the part of Wacom.
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5.3 Severability.
If any provision of this Agreement is held to be illegal, invalid or otherwise unenforceable,
such provision will be enforced to the extent possible consistent with the stated intention of
the parties, or, if incapable of such enforcement, will be deemed to be severed and deleted
from this Agreement, while the remainder of this Agreement will continue in full force and
effect.
5.4 Compliance with Laws.
You will comply fully with all applicable laws and regulations, including export laws and local
laws of the country or region in which You reside or use the Software. Without limiting the
generality of the foregoing, You will not, and You will require Your representatives not to,
export, direct or transfer the Software, or any direct product thereof, to any destination,
person or entity restricted or prohibited by the applicable law.
5.5 Entire Agreement; General.
This Agreement constitutes the entire agreement between the parties and supersedes all
prior or contemporaneous agreements or representations, written or oral, concerning the
subject matter of this Agreement. This does not, and shall not be construed to, create any
partnership, joint venture, employer-employee, agency or franchisor-franchisee relationship
between You and Wacom. Any heading, caption or section title contained herein is inserted
only as a matter of convenience, and in no way defines or explains any section or provision
hereof. The waiver by either party of any default or breach of this Agreement may only be
made in writing and will not constitute a waiver of any other or subsequent default or
breach.
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LIMITED WARRANTY
(U.S.A AND CANADA)
Wacom warrants the product, to the original consumer purchaser, except for the Software and
consumable items such as the battery, pen cartridges, tablet surface sheet and nibs, to be free
from defects in materials and workmanship under normal use and service for a period of two (2)
years, from the date of original retail purchase, as evidenced by a copy of the receipt and
registration with Wacom within 30 days of purchase.
The Software is licensed "as is." Wacom makes no warranty with respect to its quality or
performance. Wacom cannot guarantee you uninterrupted service or the correction of any
errors.
Upon discovery of a defect in the product, except in the Software, within the Warranty Period,
you should contact Wacom Technical Support via telephone, email, or fax to obtain an RMA
(Return Merchandise Authorization) number and instructions for shipping the product to a
service location designated by Wacom. You should send the product, shipping charges
prepaid, to the designated service location, accompanied by the return authorization number,
your name, address and telephone number, proof of purchase date, and a description of the
defect. Wacom will pay for return shipping by United Parcel Service or by an equivalent service
as chosen by Wacom.
Wacom's sole obligation and entire liability under this warranty shall be, at Wacom's option,
either the repair or replacement of the defective product or parts thereof of which Wacom is
notified during the Warranty Period; provided, however, that you are responsible for (i) the cost
of transportation of the product to the designated service location and (ii) any loss or damage to
the product resulting from such transportation.
Wacom shall have no responsibility to repair or replace the product if the failure of the product
has resulted from accident, abuse, misuse, negligence, or unauthorized modification or repair,
or if it has been handled or stored other than in accordance with Wacom's storage instructions.
Any descriptions, drawings, specifications, samples, models, bulletins, or similar material, used
in connection with the sale of the product, shall not be construed as an express warranty that
the product will conform or comply with your requirements.
EXCEPT FOR THE LIMITED WARRANTY DESCRIBED ABOVE, THERE ARE NO OTHER
WARRANTIES MADE BY WACOM ON THIS PRODUCT. NO ORAL OR WRITTEN
INFORMATION OR ADVICE GIVEN BY WACOM, ITS DEALERS, DISTRIBUTORS, AGENTS, OR
EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF
THIS WARRANTY, AND YOU MAY NOT RELY ON ANY SUCH INFORMATION OR ADVICE.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM STATE TO STATE.
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WACOM LIMITS THE DURATION OF ANY LEGALLY IMPLIED WARRANTIES INCLUDING
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
TO THE DURATION OF WACOM'S EXPRESS WARRANTY. SOME STATES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION
MAY NOT APPLY TO YOU.
NEITHER WACOM NOR ANYONE ELSE WHO HAS BEEN INVOLVED IN THE CREATION,
PRODUCTION, OR DELIVERY OF THIS PRODUCT SHALL BE LIABLE FOR ANY DIRECT,
CONSEQUENTIAL, OR INCIDENTAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION AND
THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE SUCH PRODUCT, EVEN IF
WACOM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO
NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
In the event that any of the above limitations are held unenforceable, Wacom's liability for any
damages to you or any party shall not exceed the purchase price you paid, regardless of the
form of any claim.
This Limited Warranty is governed by the laws of the United States of America and the state of
Washington.
This Limited Warranty is valid for and only applies to products purchased and used inside the
United States (and its territories or possessions) or Canada.
WARRANTY SERVICE
To obtain Warranty service within the U.S. or Canada contact:
Wacom Customer Care Center
Phone: 1.360.896.9833
Email Inquiry form: http://www.wacom.com/productsupport/email.cfm
Should you have any questions about this Agreement, or if you desire to contact Wacom for
any reason, please contact in writing:
Wacom Technology Corporation
1311 SE Cardinal Court
Vancouver, Washington 98683
U.S.A.
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LIMITED WARRANTY
(CENTRAL AMERICA, SOUTH AMERICA AND THE CARIBBEAN)
Wacom warrants the product, to the original consumer purchaser, except for the Software and
consumable items such as the battery, pen cartridges, tablet surface sheet and nibs, to be free
from defects in materials and workmanship under normal use and service for a period of one (1)
year, from the date of original retail purchase, as evidenced by a copy of the receipt and
registration with Wacom within 30 days of purchase.
The Software is licensed "as is." Wacom makes no warranty with respect to its quality or
performance. Wacom cannot guarantee you uninterrupted service or the correction of any
errors.
Upon discovery of a defect in the product, except in the Software, within the Warranty Period,
you should contact Wacom Technical Support via telephone, email, or fax to obtain an RMA
(Return Merchandise Authorization) number and instructions for shipping the product to a
service location designated by Wacom. You should send the product, shipping charges
prepaid, to the designated service location, accompanied by the return authorization number,
your name, address and telephone number, proof of purchase date, and a description of the
defect. Wacom will pay for return shipping by United Parcel Service or by an equivalent service
as chosen by Wacom.
Wacom's sole obligation and entire liability under this warranty shall be, at Wacom's option,
either the repair or replacement of the defective product or parts thereof of which Wacom is
notified during the Warranty Period; provided, however, that you are responsible for (i) the cost
of transportation of the product to the designated service location and (ii) any loss or damage to
the product resulting from such transportation.
Wacom shall have no responsibility to repair or replace the product if the failure of the product
has resulted from accident, abuse, misuse, negligence, or unauthorized modification or repair,
or if it has been handled or stored other than in accordance with Wacom's storage instructions.
Any descriptions, drawings, specifications, samples, models, bulletins, or similar material, used
in connection with the sale of the product, shall not be construed as an express warranty that
the product will conform or comply with your requirements.
EXCEPT FOR THE LIMITED WARRANTY DESCRIBED ABOVE, THERE ARE NO OTHER
WARRANTIES MADE BY WACOM ON THIS PRODUCT. NO ORAL OR WRITTEN
INFORMATION OR ADVICE GIVEN BY WACOM, ITS DEALERS, DISTRIBUTORS, AGENTS, OR
EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF
THIS WARRANTY, AND YOU MAY NOT RELY ON ANY SUCH INFORMATION OR ADVICE.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM COUNTRY TO COUNTRY.
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WACOM LIMITS THE DURATION OF ANY LEGALLY IMPLIED WARRANTIES INCLUDING
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
TO THE DURATION OF WACOM'S EXPRESS WARRANTY. SOME COUNTRIES DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE
LIMITATION MAY NOT APPLY TO YOU.
NEITHER WACOM NOR ANYONE ELSE WHO HAS BEEN INVOLVED IN THE CREATION,
PRODUCTION, OR DELIVERY OF THIS PRODUCT SHALL BE LIABLE FOR ANY DIRECT,
CONSEQUENTIAL, OR INCIDENTAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION AND
THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE SUCH PRODUCT, EVEN IF
WACOM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME
COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY
TO YOU.
In the event that any of the above limitations are held unenforceable, Wacom's liability for any
damages to you or any party shall not exceed the purchase price you paid, regardless of the
form of any claim.
This Limited Warranty is governed by the laws of the United States of America and the state of
Washington.
This Limited Warranty is valid for and only applies to products purchased and used inside
Central America, South America or the Caribbean.
WARRANTY SERVICE
To obtain Warranty service within Central America, South America or the Caribbean contact
your local dealer or distributor.
Wacom Customer Care Center
Spanish: http://www.wacom.com/sp/productsupport/email.cfm
Portuguese: http://www.wacom.com/pr/productsupport/email.cfm
Should you have any questions about this Agreement, or if you desire to contact Wacom for
any reason, please contact in writing:
Wacom Technology Corporation
1311 SE Cardinal Court
Vancouver, Washington 98683
U.S.A.
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LIMITED WARRANTY
(EUROPE, AFRICA AND MIDDLE EAST)
WACOM warrants to you, as the initial purchaser, (hereinafter referred to as "you" or "the
customer") that the product hardware will remain free from defects in materials and
workmanship under normal use and service for a warranty period of TWO (2) YEARS, and in
case of Cintiq products for a warranty period of THREE (3) YEARS, commencing from the
purchase date and provided that the product was unused at the time of purchase. Defects in
wear parts (e.g. pen nibs, tablet surfaces and batteries) resulting from normal wear and tear are
exempt from the warranty. Furthermore, WACOM warrants that the data carriers delivered with
the product are free from defects in materials and workmanship under normal use for a period
of SIX (6) MONTHS from the date of purchase.
If during the applicable warranty period the product, excluding any software, is discovered to
be defective, it should be returned immediately to the place of purchase in its original
packaging together with your name, address, and telephone number, a description of the
problem, and a copy of the original receipt. The customer shall be liable for any possible
damage or loss of the product during transit to the place of purchase for this purpose.
WACOM's sole obligation and entire liability under this warranty shall be, at WACOM's option,
either the repair or the replacement of the product or parts thereof that prove defective and that
were returned within the applicable warranty period.
WACOM does not warrant to repair or replace the product if: (a) the damage to the product
results from accident, misuse, improper use, negligence or unauthorised alteration or repair; (b)
the product was not handled or stored according to the instructions provided by WACOM; (c)
the damage resulted from normal wear and tear of product parts; or d) the serial number affixed
by WACOM has been removed or rendered unintelligible.
Any descriptions, drawings, specifications, samples, models, notifications or similar material
provided in connection with the purchase of the product cannot be taken as an explicit
guarantee that the product corresponds to or fulfils your requirements.
The warranty guaranteed by law remains unaffected. You can claim defects of the product in
accordance with the relevant legal provisions.
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WACOM shall only be liable for itself and its vicarious agents if a material contractual obligation
has been culpably breached in a manner jeopardising the purpose of the contract or the
damage is due to intentional acts or omissions or gross negligence. A material contractual
obligation is an obligation which is essential to the proper performance of the contract on which
the other party will typically rely. In case that the culpable infringement of such a material
contractual obligation is not due to intention or gross negligence, the liability of a party shall be
limited to such damages being typical for the contract and which were reasonably foreseeable
at the time of the closure of the contract. Where these Terms and Conditions preclude or limit
liability, this also applies to the personal liability of the executive officers of the party concerned,
its employees, agents and subcontractors. The provisions of the product liability law
(Produkthaftungsgesetz) remain unaffected.
If, when a claim made under this warranty is checked, it emerges that it is outside the permitted
time period or is not covered by the warranty or that the product is not defective, the customer
will reimburse WACOM for associated costs.
This limited warranty shall apply if the registered office of the vendor is situated in the EU or
Iceland, Norway, Jersey, Switzerland, Russia, the Ukraine, Croatia, Serbia, Tunisia, Turkey,
Syria, Lebanon, Jordan, Israel, Egypt, the United Arab Emirates, Iran or South Africa.
This warranty is subject to German law. However, the applicability of the United Nations
Convention on Contracts for the International Sale of Goods is explicitly excluded. The city of
Krefeld, Germany, is the sole place of jurisdiction for all claims arising from this contractual
relationship and all disputes between the parties resulting from the formation, handling or
termination of the contractual relationship, provided that the customer is a trader, a legal entity
or fund under public law. The jurisdiction agreement shall also apply for customers who do not
have a general place of jurisdiction in Germany. The jurisdiction agreement shall not apply if,
due to legal provisions, a different sole place of jurisdiction must be established for the case.
Furthermore, WACOM is authorised to file a lawsuit against the headquarters of the customer.
Should one of the provisions of this limited warranty be or become void, the validity of the other
provisions shall not be affected, in full or in part. Should a provision be invalid, the legally
permissible regulation most closely resembling the invalid regulation shall apply in its place. If
you have any questions about this agreement, or would like to contact WACOM for another
reason, please write to us at this address:
WACOM Europe GmbH
Europark Fichtenhain A9
47807 Krefeld
GERMANY
© 2011 Wacom Co., Ltd. All rights reserved
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