user manual
Contents
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DTU-1031(X)
Important Product Information
Version 1.0 H0814
Copyright © Wacom Co., Ltd., 2014
All rights reserved. No part of this manual may be reproduced except for your express personal
use.
Wacom reserves the right to revise this publication without obligation to provide notification of
such changes.
Wacom does its best to provide current and accurate information in this manual. However,
Wacom reserves the right to change any specifications and product configurations at its
discretion, without prior notice and without obligation to include such changes in this manual.
The above year indicates when this manual was prepared. However, the date of release to the
users of the "manual" is simultaneous with the introduction into the market of the applicable
Wacom product.
Wacom is a registered trademark of Wacom Co., Ltd.
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CONTENTS
Precautions 4
Precautions on use and handling 4
Physical location 4
Environment 4
Usage 5
Handling 6
Product Specifications 10
General Specifications 10
Display 11
Pen Tablet 12
Pen 12
Disposal and Recycling Information 13
Turkey RoHS 13
Waste Electrical and Electronic
Equipment (WEEE) Directive 13
United States E-waste Program 13
Regulatory Statement 14
FCC notice 14
EU Conformity Information 15
License and Warranties 16
Tablet driver software end user license
agreement
(Worldwide except for Europe, Africa and
Middle East) 16
Tablet driver software end user license
agreement
(Europe, Middle East and Africa) 21
Limited warranty
(U.S.A. and Canada) 26
Limited warranty
(Central America, South America and the
Caribbean) 28
Limited warranty
(Europe, Africa and Middle East) 30
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PRECAUTIONS
PRECAUTIONS ON USE AND HANDLING
To ensure the safe operation of the product, be sure to follow all instructions, cautions, and
warnings found within this manual. Failure to do so could cause damage to the product,
damage to your computer, or loss of data. Failure to do so could also void your warranty, in
which case Wacom shall have no responsibility to repair or replace the product.
PHYSICAL LOCATION
WARNING
The product should be used in normal office environments. It may be used also as a center
console in climate controlled environments. The product was tested by Wacom for usage in
a normal office environment only, and there was no testing for compatibility in medical and
military application areas.
The interactive pen display is neither waterproofed nor explosion resistant.
It serves and can be used solely as a passive display and input device.
In all applications that are not designated for its sole usage, no testing has been done on
the functionality and possible malfunctions of the interactive pen display. The adoption of
the interactive pen display in application areas other than normal office environments is at
the user’s risk.
ENVIRONMENT
CAUTION
Do not use or store the product where:
• Temperature changes are severe or exceed specifications (e.g. outdoors or inside a
vehicle).
• The pen display or the pen are exposed to direct sunlight or heat from an appliance, or
are exposed to water or any other kind of liquid.
Do not use the product in a dusty environment; this may damage it.
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USAGE
WARNING
Only use a USB cable specified for use with the product. If a different type of USB cable is
used, the product will not work properly or may be damaged. Using a different type of USB
cable also has the potential to result in fire. Use of a different USB cable will void your
warranty.
Do not damage, forcibly bend, or bundle the USB cable. Do not place heavy objects on the
cord or expose it to excessive heat. Ignoring this warning may result in fire, electrical
shock, or product failure.
Do not connect or disconnect the USB cable with wet hands. Ignoring this warning may
result in electrical shock or product malfunction.
Do not insert a metal object or any foreign material into the USB port, video connector
ports, or any other opening on the product. Doing so may cause product malfunction, fire,
or electrical shock.
CAUTION
Provide adequate ventilation to the product. Poor ventilation may cause it to overheat or
malfunction, and shorten the life of the product.
To protect the health of your eyes when using the product:
• Use the product only in a well-lit room, and do not sit too close to the display screen.
• Take regular breaks when using the product for extended periods of time.
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Take care of the LCD display. Do not push down forcibly with the pen on the LCD display.
Pushing down forcibly on the display may cause ripple-like striped patterns to temporarily
appear on the display. The ripples disappear when you stop pushing down with the pen.
The following conditions are characteristics of LCD displays and do not indicate damage or
malfunction to the product.
• Depending on the displayed contents, uneven brightness may be produced.
• Depending on the displayed contents, a small portion of lit and unlit lines, or red or blue
dots may be visible.
• When displaying objects with delicate patterns, flicker or striped patterns may be
produced.
• After displaying the same still image for an extended period of time, a residual image
may be produced. (Residual images will gradually disappear over time.)
• Changes to the condition of the back light over the period of using the display will
gradually affect the condition of the display.
• Depending on the angle from which the display is viewed, the colors and hues may
appear changed.
HANDLING
WARNING
High Voltage. Do not open or disassemble the product. There is a risk of electrical shock
when the casing is open. Opening the case will void your warranty and Wacom shall have
no responsibility to repair or replace the product.
Ensure that cabling or other objects do not get entangled in the moving parts of the stand.
Do not place the product on any wet surface or table. The rubber pads of the stand may
slip, allowing the product to fall.
When moving the product, ensure all cables are fully disconnected from the computer
and other areas. Appropriately bundle the cables to ensure they do not hang free and
create a hazard. Tripping over loose cables can cause physical damage or personal
injury.
Do not place the product on any unsteady surface or table. Do not place it on slanted
areas, unstable areas, or areas where vibration is present.
Physical damage or personal injury may result if the product falls from an unsuitable
surface.
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Do not sit on, or hang from, the table or other surface where the product is placed. The
product may fall and cause physical damage or personal injury. Take extra care where
children are present.
If the LCD screen has been damaged, DO NOT touch any liquid that may be leaking from it;
this liquid is an irritant. In case of contact with skin, eyes, or mouth, rinse immediately with
running water for at least 15 minutes. If contact is made with the eyes or mouth, consult a
physician.
Choking hazard. Prevent children from swallowing the pen tip. The pen tip may
accidentally be pulled out if children are biting on them. Prevent children from playing with
any packing materials or wrapping, as a choking or suffocation hazard may exist.
Refrain from using the product during thunder or electrical storms. Also disconnect the
product from the USB port of a computer during such weather. Using the product during
thunder or electrical storms may cause product malfunction, fire, or electrical shock.
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CAUTION
Do not disassemble the pen. This may cause the device to malfunction. In this case,
Wacom shall have no responsibility to repair or replace the pen.
Do not strike hard objects with the pen, such as repeatedly tapping the pen against a desk
surface. Doing so may cause damage to the pen.
Do not apply excessive pressure or stress to the pen tip. This may cause failure or
malfunction.
Take care not to drop or damage your pen. Use the pen tether provided to secure your pen.
Only use a replacement pen tip (nib) specified for the pen by Wacom.
Do not scratch the display screen. Avoid placing sharp objects on the display screen surface.
Avoid shock or vibration to the product and the pen. Hitting or dropping the product may
damage the display screen or other components.
Do not put heavy objects on the product or push against it with a strong force; this may
damage the display screen or break the display stand mechanism.
Do not place heavy articles on the cabling of the product, repeatedly bend the cables
sharply, or apply heavy stress to the cable connectors; this may damage the product or
cabling.
Do not store the product on a surface that would excessively bend or crimp the cable.
If your product has a coated surface, a worn pen nib that is sharp or angular may cause
damage. Replace the pen tip if necessary.
Do not use any organic solvent (e.g. alcohol) or even mild detergent to clean the display
screen. Use of these cleaners can damage the display screen. Damage of this kind is not
covered by the manufacturer's warranty.
• Before cleaning, always disconnect the product from the USB port.
• To clean the display screen, use an anti-static cloth or a slightly damp cloth. When
cleaning, apply only a light amount of pressure to the display screen and do not make
the surface wet.
• To clean the pen display casing or the pen, use a soft cloth slightly dampened with
water.
Touching the same part of your body to the product (LCD panels and other areas) for
extended periods of time may cause low temperature burns. Avoid touching the product
with the same part of your body for extended periods of time.
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Do not place metallic objects on the product when using the product. Doing so may cause
malfunction or damage to the product.
Placing other tablets or other devices near the product may affect the operation of the
product and cause malfunctions. If this happens, place the interfering devices to the side or
further away from the product.
To avoid permanently discoloring or altering the surface of your work area, periodically
move the product to another part of the surface.
Handle the display carefully. When lifting or moving the display, hold the product's main
body casing. Do not hold the display by the stand.
Place the pen in the compartment so the pen tip faces to the left. Be careful not to place the
pen in the wrong direction or else the pen could become damaged.
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PRODUCT SPECIFICATIONS
GENERAL SPECIFICATIONS
Dimensions (W x H x D) 310 x 217 x 14 mm
Weight Main Body: 1.1 kg
Power consumption 5 W max.
1 W or less in sleep mode
Stand Integrated stand, 18 degrees from flat
Interface cables Special USB cable (Y-cable)
Cover plate Tempered Glass with safety film (Back side)
Operating temperature & humidity 5°C to 40°C, humidity: 30% to 80%
(non-condensing)
Storage temperature & humidity -20°C to 60°C, humidity: 30% to 90%
(non-condensing)
(Maximum storage humidity is 90% at a
temperature of 35°C, and maximum storage
temperature is 60°C at a humidity of 30%.)
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DISPLAY
Display panel a-Si active matrix TFT LCD
Screen size 10.1 inch (222.72 x 125.28 mm)
Aspect ratio 16:9
Number of pixels 1024 x 600
Supported resolution 1024 x 600
White luminance uniformity 80%
Pixel pitch 0.2175 (H) x 0.2088 (V) mm
Viewing angles @ CR >10
(horizontal/vertical)
140 (70/70) / 120 (50/70) (typ.)
Display colors 262,144 colors
Contrast ratio 500:1 ; 300:1
Luminance 200 cd/m2 (typ.)
Response time (Tr + Tf) TR 3 ms typ. TF 5 ms typ.
LCD quality Each LCD panel is produced under very stringent
quality standards. Production techniques cannot
guarantee an absolutely perfect TFT display. Wacom
does not allow any pixel to be always white or
always black. A small number of pixels are allowed
to show a wrong color for some parts of the color
spectrum. This does not mean the display is
defective.
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PEN TABLET
PEN
Reading technology Electro-magnetic resonance technology
Active area 222.72 x 125.28 mm
Resolution 2540 lpi or 0.01 mm/pt
Accuracy Center: ± 0.5 mm
Edge area 1
(20 mm from edge of display area): ± 2.0 mm
Edge area 2
(3 mm from edge of display area): ± 4.0 mm
Reading height 5 mm or more, center
Maximum report rate 200 points/sec.
Pressure levels 512 levels
Communication Interface USB
Physical dimensions (L x D) 141.5 x 9.0 mm, approximate
Weight 7.0 g, approximate
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DISPOSAL AND RECYCLING INFORMATION
TURKEY ROHS
Türkiye Cumhuriyeti: EEE Yönetmeligine Uygundur
WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT (WEEE) DIRECTIVE
In the European Union, this label indicates that this product should not be disposed
of with household waste. It should be deposited at an appropriate facility to enable
recovery and recycling. Please refer to your country’s information on how to recycle
this product responsibly in your country.
UNITED STATES E-WASTE PROGRAM
Wacom Technology, as a manufacturer of electronic monitors, is subject to and fully compliant
with eWaste legislation in various states. For more information on the collection sites and
statewide eWaste recycling programs in the United States, please visit:
http://www.wacom.com/eWaste
or call 1-800-922-6613
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REGULATORY STATEMENT
FCC NOTICE
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular
installation.
You can determine whether the equipment is causing interference by disconnecting it from your
computer. If the interference stops, it was probably caused by the equipment.
If the equipment does cause interference to radio or television reception, you may be able to
correct the interference by using one or more of the following measures:
• Rotate the television or radio antenna until the interference stops.
• Move the equipment farther away from the television or radio.
• Plug the equipment and computer into an outlet that is on a different circuit from the
television or radio.
If necessary, consult your Wacom dealer or an experienced radio/television technician for help.
Changes or modifications to this product not authorized by Wacom could void the FCC
Certification and negate your authority to operate the product.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) this device may not cause interference, and (2) this
device must accept any interference, including interference that may cause undesired operation
of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio
exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne
doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d'en compromettre le
fonctionnement.
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LICENSE AND WARRANTIES
TABLET DRIVER SOFTWARE END USER LICENSE AGREEMENT
(WORLDWIDE EXCEPT FOR EUROPE, AFRICA AND MIDDLE EAST)
This End User License Agreement (this "Agreement") is between you (both the individual
installing the Software and any single legal entity on behalf of which such individual is acting)
("You" or "Your") and Wacom Co. Ltd, 2-510-1 Toyonodai, Kazo-shi, Saitama 349-1148, Japan
("Wacom").
IT IS IMPORTANT THAT YOU READ CAREFULLY AND UNDERSTAND THIS AGREEMENT. BY
CLICKING THE “I ACCEPT” BUTTON OR USING OR INSTALLING THE SOFTWARE, YOU
AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE WITH ALL THE
TERMS OF THIS AGREEMENT AND DO NOT AGREE TO BE BOUND BY THIS AGREEMENT,
PLEASE CLICK THE “I DO NOT ACCEPT” BUTTON. IF YOU DO NOT ACCEPT THIS
AGREEMENT, YOU WILL NOT HAVE THE RIGHT TO USE OR ACCESS THE SOFTWARE.
1. DEFINITIONS
1.1 "Documentation" means the user guides and manuals for installation and use of the
Software.
1.2 "Product" means the Wacom Tablet hardware, with which the Software has been provided
to You.
1.3 "Software" means the Tablet Driver software and Documentation provided to You with the
Product, and any updates to either of the foregoing provided by Wacom to You under this
Agreement.
2. SOFTWARE LICENSE
2.1 Limited License.
Subject to the terms and conditions of this Agreement, Wacom hereby grants to You a
limited, non-exclusive license to: (a) use and install a single copy of the Software, in
machine readable form only, on a single computer or other similar device, solely in
conjunction with the Product; (b) use the Documentation provided with the Software in
support of Your authorized use of the Software; and (c) to make a single back-up copy of
the Software, to be used solely for back-up purposes, provided that all trademark,
copyright and other proprietary and restricted rights notices, legends and symbols included
in the original version of the Software are reproduced on such back-up copy.
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2.2 Restrictions.
You will not copy or use the Software (including the Documentation) except as expressly
permitted by this Agreement. You will not modify, translate, distribute, create derivative
works based on, pledge, relicense, sublicense, loan, rent or lease the Software or use the
Software for third-party training, commercial time-sharing or service bureau use. You will
not, and will not permit any third party to, reverse engineer, disassemble or decompile the
Software, or attempt to determine any source code, algorithms, methods, or techniques
used or embodied in the Software, except to the extent expressly permitted by applicable
law. You will not use the Software as a stand-alone software or in conjunction with third
party products, but may be used only in conjunction with the Product. You will not remove
or alter any trademark, copyright or other proprietary and restricted rights notices, legends
and symbols appearing in or on the Software.
2.3 No Assignment; One Time Transfer.
You will not transfer, assign or delegate any of Your rights or obligations under this
Agreement, by operation of law or otherwise, without the prior written consent of Wacom,
which shall not be unreasonably withheld. However, You may make a one-time permanent
transfer of all of Your rights under this Agreement to another party in conjunction with Your
transfer of the Product if all of the following conditions have been met: (a) the transfer
includes all components and parts of the Product, all printed materials, any other warranties
applicable to the Product, and all of Your rights and obligations under this Agreement, (b)
You do not retain any copies of the Software on any media or computer, and (c) the party
receiving the Software reads, understands and agrees to accept the terms of this
Agreement. Any transfer, assignment or delegation of any of Your rights or obligations
under this Agreement in violation of this paragraph is void and of no effect.
2.4 Ownership.
Wacom and its licensors will retain all right, title and interest in and to the Software,
including all patent, copyright, trademark, trade secret and any other intellectual property or
industrial rights in and to the Software, and any improvements, updates and derivative
works thereof. Wacom reserves all rights and interests in and to the Software. You do not
acquire any other rights, express or implied, in the Software other than those rights
expressly granted under this Agreement.
2.5 No Support.
Wacom has no obligation to provide technical support, maintenance, upgrades,
modifications or new releases under this Agreement.
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3. WARRANTIES AND REMEDIES
3.1 Limited Warranties.
Wacom warrants that the Software, when used in accordance with the Documentation and
the terms and conditions of this Agreement, will materially perform in accordance with the
Documentation for a period of ninety (90) days from the date the Software is first installed or
activated by You ("Warranty Period"). In the event that the Software does not comply with
the foregoing warranty during such Warranty Period, then Wacom shall make commercially
reasonable efforts to correct such non-compliance by repairing or replacing the Software at
no additional charge to You. The Software is not fault tolerant and is not designed,
permitted or intended for uses related to high risk activities. No oral or written information
or advice provided by Wacom, its agents or any distributors or retailers of the Product will
create any warranty or in any way increase the scope of the warranties expressly provided
by Wacom under this Agreement. This paragraph states the entire liability and obligation of
Wacom, and Your sole and exclusive remedy in the event that the Software does not
comply with the foregoing warranty. Wacom does not warrant that: (a) the Software will
meet Your requirements, (b) the Software will be compatible with or operate on the
computer or other device on which You install it, or (c) defects in the Software will be
corrected, or that the operation of the Software will be uninterrupted or error-free. This
Agreement contains no warranties from Wacom for the Products, which are subject to
Wacom's standard hardware warranty (if any) applicable thereto. Wacom will have no
warranty obligations under this paragraph if such non-compliance is caused by
unauthorized use of the Software, abuse, misuse, alteration, neglect or accidental damage
of the Software or any repair or modification of the Software not performed by Wacom.
Replacement or repair of Software does not extend its warranty period beyond the original
Warranty Period.
3.2 Disclaimers.
Other than for the express warranties contained in this Agreement, WACOM MAKES NO,
AND HEREBY DISCLAIMS ALL, OTHER REPRESENTATIONS AND WARRANTIES OF ANY
KIND WITH RESPECT TO THE SOFTWARE. TO THE FULLEST EXTENT PERMISSIBLE
UNDER APPLICABLE LAW, WACOM EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY
KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE SOFTWARE, INCLUDING
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
SATISFACTORY QUALITY, ACCURACY, TITLE AND NON-INFRINGEMENT OF THIRD
PARTIES' RIGHTS , AND ANY WARRANTIES THAT MAY ARISE OUT OF COURSE OF
PERFORMANCE, COURSE OF DEALING OR USAGE OF TRADE. IF YOU ARE A
CONSUMER (A USER OF THE SOFTWARE FOR PERSONAL PURPOSES AND NOT FOR
BUSINESS, TRADE OR PROFESSIONAL PUPROSES), THE FOREGOING LIMITATIONS
MAY NOT APPLY TO YOU BASED ON THE APPLICABLE LAWS OF THE JURISDICTION IN
WHICH YOU RESIDE.
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4. TERMINATION
This Agreement is effective until terminated. Additionally, Your rights and licenses under this
Agreement will automatically terminate and cease to be effective, without any notice or action
by Wacom, in the event that You fail to comply with any terms of this Agreement. Upon
termination of this Agreement, You will cease all use of the Software and permanently delete
and make unrecoverable the Software (including Your back-up copy and all Documentation)
from Your computer or similar device on which it was installed. Upon any termination of this
Agreement, Sections 1, 2.2, 2.4, 3.2, 4 and 5 will survive.
5. GENERAL TERMS
5.1 Law.
This Agreement and all matters arising out of or relating to this Agreement will be governed
by the internal laws of Japan without giving effect to any choice of law rule. This Agreement
will not be governed by the United Nations Convention on Contracts for the International
Sales of Goods, the application of which is expressly excluded. In the event of any
controversy, claim or dispute between the parties arising out of or relating to this
Agreement, such controversy, claim or dispute may be tried solely in the Tokyo District
Court, located in Japan, and Wacom and You each hereby irrevocably consent to the
jurisdiction and venue of such court.
5.2 Limitation of Liability.
In no event will either party be liable for any and all indirect, incidental, special,
consequential or punitive damages, or damages for loss of profits, revenue, business,
savings, data, use or cost of substitute procurement, incurred by either party or any third
party, whether in an action in contract or tort, even if the other party has been advised of the
possibility of such damages or if such damages are foreseeable. The parties acknowledge
that the limitations of liability in this Section 5.2 and in the other provisions of this
Agreement and the allocation of risk herein are an essential element of the bargain between
the parties, without which Wacom would not have entered into this Agreement. Wacom's
pricing of the Products reflects this allocation of risk and the limitation of liability specified
herein. Wacom's liability under this Agreement or in any way related to the Software shall
not exceed the amounts actually paid by you for the Product. You are required to keep the
invoice or any other documents which prove the amount you actually paid for the Product.
Notwithstanding the above, nothing in this Agreement limits Wacom's liability to You to the
extent arising out of any willful or grossly negligent misconduct on the part of Wacom.
5.3 Severability.
If any provision of this Agreement is held to be illegal, invalid or otherwise unenforceable,
such provision will be severed and deleted from this Agreement, while the remainder of this
Agreement will continue in full force and effect.
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5.4 Compliance with Laws.
You will comply fully with all applicable laws and regulations, including export laws and local
laws of the country or region in which You reside or use the Software. Without limiting the
generality of the foregoing, You will not, and You will require Your representatives not to,
export, direct or transfer the Software, or any direct product thereof, to any destination,
person or entity restricted or prohibited by the applicable law.
5.5 Entire Agreement; General.
This Agreement constitutes the entire agreement between the parties and supersedes all
prior or contemporaneous agreements or representations, written or oral, concerning the
subject matter of this Agreement. This does not, and shall not be construed to, create any
partnership, joint venture, employer-employee, agency or franchisor-franchisee relationship
between You and Wacom. Any heading, caption or section title contained herein is inserted
only as a matter of convenience, and in no way defines or explains any section or provision
hereof. The waiver by either party of any default or breach of this Agreement may only be
made in writing and will not constitute a waiver of any other or subsequent default or
breach.
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TABLET DRIVER SOFTWARE END USER LICENSE AGREEMENT
(EUROPE, MIDDLE EAST AND AFRICA)
This End User License Agreement (this "Agreement") is between you (both the individual
installing the Software and any single legal entity on behalf of which such individual is acting)
("You" or "Your") and Wacom Co. Ltd, 2-510-1 Toyonodai, Kazo-shi, Saitama 349-1148, Japan
("Wacom").
IT IS IMPORTANT THAT YOU READ CAREFULLY AND UNDERSTAND THIS AGREEMENT. BY
CLICKING THE “I ACCEPT” BUTTON OR USING OR INSTALLING THE SOFTWARE, YOU
AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE WITH ALL THE
TERMS OF THIS AGREEMENT AND DO NOT AGREE TO BE BOUND BY THIS AGREEMENT,
PLEASE CLICK THE “I DO NOT ACCEPT” BUTTON. IF YOU DO NOT ACCEPT THIS
AGREEMENT, YOU WILL NOT HAVE THE RIGHT TO USE OR ACCESS THE SOFTWARE.
1. DEFINITIONS
1.1 "Documentation" means the user guides and manuals for installation and use of the
Software.
1.2 "Product" means the Wacom Tablet hardware, with which the Software has been provided
to You.
1.3 "Software" means the Tablet Driver software and Documentation provided to You with the
Product, and any updates to either of the foregoing provided by Wacom to You under this
Agreement.
2. SOFTWARE LICENSE
2.1 Limited License.
Subject to the terms and conditions of this Agreement, Wacom hereby grants to You a
limited, non-exclusive license to: (a) use and install a single copy of the Software, in
machine readable form only, on a single computer or other similar device, solely in
conjunction with the Product; (b) use the Documentation provided with the Software in
support of Your authorized use of the Software; and (c) to make a single back-up copy of
the Software, to be used solely for back-up purposes, provided that all trademark,
copyright and other proprietary and restricted rights notices, legends and symbols included
in the original version of the Software are reproduced on such back-up copy.
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2.2 Restrictions.
You will not copy or use the Software (including the Documentation) except as expressly
permitted by this Agreement, or for disaster recovery, program error verification, and
back-up purposes. You will not modify, translate, distribute, create derivative works based
on, pledge, relicense, sublicense, loan, rent or lease the Software or use the Software for
third-party training, commercial time-sharing or service bureau use. You will not, and will
not permit any third party to, reverse engineer, disassemble or decompile the Software, or
attempt to determine any source code, algorithms, methods, or techniques used or
embodied in the Software, except as and to the extent expressly permitted by applicable
law despite this restriction. You will not use the Software as a stand-alone software or in
conjunction with third party products, but may use the Software only in conjunction with the
Product. You will not remove or alter any trademark, copyright or other proprietary and
restricted rights notices, legends and symbols appearing in or on the Software.
2.3 No Assignment; One Time Transfer.
You will not transfer, assign or delegate any of Your rights or obligations under this
Agreement, by operation of law or otherwise, without the prior written consent of Wacom,
which shall not be unreasonably withheld. However, You may make a one-time permanent
transfer of all of Your rights under this Agreement to another party in connection with Your
transfer of the Product if all of the following conditions have been met: (a) the transfer
includes all components and parts of the Product, all printed materials, any other warranties
applicable to the Product, and all of Your rights and obligations under this Agreement, (b)
You do not retain any copies of the Software on any media or computer, and (c) the party
receiving the Software reads, understands and agrees to accept the terms of this
Agreement. Any transfer, assignment or delegation of any of Your rights or obligations
under this Agreement in violation of this paragraph is void and of no effect.
2.4 Ownership.
Wacom and its licensors will retain all right, title and interest in and to the Software,
including all patent, copyright, trademark, trade secret and any other intellectual property or
industrial rights in and to the Software, and any improvements, updates and derivative
works thereof. Wacom reserves all rights and interests in and to the Software. You do not
acquire any other rights, express or implied, in the Software other than those rights
expressly granted under this Agreement.
2.5 No Support.
Wacom has no obligation to provide technical support, maintenance, upgrades,
modifications or new releases under this Agreement.
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3. WARRANTIES AND REMEDIES
3.1 Limited Warranties.
Wacom warrants that the Software, when used in accordance with the Documentation and
the terms and conditions of this Agreement, will materially perform in accordance with the
Documentation for a period of two (2) years from the date the Software is first installed or
activated by You ("Warranty Period"). In the event that the Software does not comply with
the foregoing warranty during such Warranty Period, then Wacom shall correct such non-
compliance by repairing or replacing the Software at no additional charge to You. If
repairing or replacing the Software is impossible or disproportionate, or cannot be
completed within reasonable time or inconvenience, You shall be entitled to either require
appropriate reduction of any fees paid or have the Agreement rescinded. The Software is
not fault tolerant and is not designed, permitted or intended for uses related to high risk
activities. No Oral or written information or advice provided by Wacom, its agents or any
distributors or retailers of the Product will create any warranty or in any way increase the
scope of the warranties expressly provided by Wacom under this Agreement. This
paragraph states the entire liability and obligation of Wacom, and Your sole and exclusive
remedy in the event that the Software does not comply with the foregoing warranty. Wacom
does not warrant that: (a) the Software will meet Your requirements, (b) the Software will be
compatible with or operate on the computer or other device on which You install it, or (c)
defects in the Software will be corrected, or that the operation of the Software will be
uninterrupted or error-free. This Agreement contains no warranties from Wacom for the
hardware components of the Products, which are subject to Wacom's standard hardware
warranty (if any) applicable thereto. Wacom will have no warranty obligations under
paragraph if such non-compliance is caused by unauthorized use of the Software, abuse,
misuse, alteration, neglect or accidental damage of the Software or any repair or
modification of the Software not performed by Wacom. Replacement or repair of Software
does not extend its warranty period beyond the original Warranty Period.
3.2 Disclaimers.
Other than for the express warranties contained in this Agreement, WACOM MAKES NO,
AND HEREBY DISCLAIMS ALL, OTHER REPRESENTATIONS AND WARRANTIES OF ANY
KIND WITH RESPECT TO THE SOFTWARE. TO THE FULLEST EXTENT PERMISSIBLE
UNDER APPLICABLE LAW, WACOM EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY
KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE SOFTWARE, INCLUDING
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
SATISFACTORY QUALITY, ACCURACY, TITLE AND NON-INFRINGEMENT, AND ANY
WARRANTIES THAT MAY ARISE OUT OF COURSE OF PERFORMANCE, COURSE OF
DEALING OR USAGE OF TRADE. IF YOU ARE A CONSUMER (A USER OF THE
SOFTWARE FOR PERSONAL PURPOSES AND NOT FOR BUSINESS, TRADE OR
PROFESSIONAL PUPROSES), THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU
BASED ON THE APPLICABLE LAWS OF THE JURISDICTION IN WHICH YOU RESIDE.
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4. TERMINATION
This Agreement is effective until terminated. Additionally, Your rights and licenses under this
Agreement will automatically terminate and cease to be effective, without any notice or action
by Wacom, in the event that You fail to comply with any terms of this Agreement. Upon
termination of this Agreement, You will cease all use of the Software and permanently delete
and make unrecoverable the Software (including Your back-up copy and all Documentation)
from Your computer or similar device on which it was installed. Upon any termination of this
Agreement, Sections 1, 2.2, 2.4, 3.2, 4 and 5 will survive.
5. GENERAL TERMS
5.1 Law.
This Agreement and all matters arising out of or relating to this Agreement will be governed
by the internal laws of Japan without giving effect to any choice of law rule. This Agreement
will not be governed by the United Nations Convention on Contracts for the International
Sales of Goods, the application of which is expressly excluded. In the event of any
controversy, claim or dispute between the parties arising out of or relating to this
Agreement, such controversy, claim or dispute may be tried solely in the Tokyo District
Court, located in Japan, and Wacom and You each hereby irrevocably consent to the
jurisdiction and venue of such courts.
5.2 Limitation of Liability.
In no event will either party be liable for any indirect, incidental, special, consequential or
punitive damages, or damages for loss of profits, revenue, business, savings, data, use or
cost of substitute procurement, incurred by either party or any third party, whether in an
action in contract or tort, even if the other party has been advised of the possibility of such
damages or if such damages are foreseeable. In no event will Wacom's liability for
damages hereunder exceed the amounts actually paid by You for the Product. The parties
acknowledge that the limitations of liability in this Section 5.2 and in the other provisions of
this Agreement and the allocation of risk herein are an essential element of the bargain
between the parties, without which Wacom would not have entered into this Agreement.
Wacom's pricing of the Products reflects this allocation of risk and the limitation of liability
specified herein. Notwithstanding the above, nothing in this Agreement limits Wacom's
liability to You in the event of: (i) death or personal injury to the extent resulting directly from
Wacom's negligence or that of its employees or agents; or (ii) any fraudulent act or omission
of Wacom or that of its employees or agents; or (iii) to the extent arising out of any willful or
grossly negligent misconduct on the part of Wacom.
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5.3 Severability.
If any provision of this Agreement is held to be illegal, invalid or otherwise unenforceable,
such provision will be enforced to the extent possible consistent with the stated intention of
the parties, or, if incapable of such enforcement, will be deemed to be severed and deleted
from this Agreement, while the remainder of this Agreement will continue in full force and
effect.
5.4 Compliance with Laws.
You will comply fully with all applicable laws and regulations, including export laws and local
laws of the country or region in which You reside or use the Software. Without limiting the
generality of the foregoing, You will not, and You will require Your representatives not to,
export, direct or transfer the Software, or any direct product thereof, to any destination,
person or entity restricted or prohibited by the applicable law.
5.5 Entire Agreement; General.
This Agreement constitutes the entire agreement between the parties and supersedes all
prior or contemporaneous agreements or representations, written or oral, concerning the
subject matter of this Agreement. This does not, and shall not be construed to, create any
partnership, joint venture, employer-employee, agency or franchisor-franchisee relationship
between You and Wacom. Any heading, caption or section title contained herein is inserted
only as a matter of convenience, and in no way defines or explains any section or provision
hereof. The waiver by either party of any default or breach of this Agreement may only be
made in writing and will not constitute a waiver of any other or subsequent default or
breach.
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LIMITED WARRANTY
(U.S.A. AND CANADA)
Wacom warrants the product, to the original consumer purchaser, except for the Software and
consumable items such as the battery, pen cartridges, tablet surface sheet and nibs, to be free
from defects in materials and workmanship under normal use and service for a period of three
(3) years, from the date of original retail purchase, as evidenced by a copy of the receipt and
registration with Wacom within 30 days of purchase.
The Software is licensed "as is." Wacom makes no warranty with respect to its quality or
performance. Wacom cannot guarantee you uninterrupted service or the correction of any
errors.
Upon discovery of a defect in the product, except in the Software, within the Warranty Period,
you should contact Wacom Technical Support via telephone, email, or fax to obtain an RMA
(Return Merchandise Authorization) number and instructions for shipping the product to a
service location designated by Wacom. You should send the product, shipping charges
prepaid, to the designated service location, accompanied by the return authorization number,
your name, address and telephone number, proof of purchase date, and a description of the
defect. Wacom will pay for return shipping by United Parcel Service or by an equivalent service
as chosen by Wacom.
Wacom's sole obligation and entire liability under this warranty shall be, at Wacom's option,
either the repair or replacement of the defective product or parts thereof of which Wacom is
notified during the Warranty Period; provided, however, that you are responsible for (i) the cost
of transportation of the product to the designated service location and (ii) any loss or damage to
the product resulting from such transportation.
Wacom shall have no responsibility to repair or replace the product if the failure of the product
has resulted from accident, abuse, misuse, negligence, or unauthorized modification or repair,
or if it has been handled or stored other than in accordance with Wacom's storage instructions.
Any descriptions, drawings, specifications, samples, models, bulletins, or similar material, used
in connection with the sale of the product, shall not be construed as an express warranty that
the product will conform or comply with your requirements.
EXCEPT FOR THE LIMITED WARRANTY DESCRIBED ABOVE, THERE ARE NO OTHER
WARRANTIES MADE BY WACOM ON THIS PRODUCT. NO ORAL OR WRITTEN
INFORMATION OR ADVICE GIVEN BY WACOM, ITS DEALERS, DISTRIBUTORS, AGENTS, OR
EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF
THIS WARRANTY, AND YOU MAY NOT RELY ON ANY SUCH INFORMATION OR ADVICE.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM STATE TO STATE.
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WACOM LIMITS THE DURATION OF ANY LEGALLY IMPLIED WARRANTIES INCLUDING
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
TO THE DURATION OF WACOM'S EXPRESS WARRANTY. SOME STATES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION
MAY NOT APPLY TO YOU.
NEITHER WACOM NOR ANYONE ELSE WHO HAS BEEN INVOLVED IN THE CREATION,
PRODUCTION, OR DELIVERY OF THIS PRODUCT SHALL BE LIABLE FOR ANY DIRECT,
CONSEQUENTIAL, OR INCIDENTAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION AND
THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE SUCH PRODUCT, EVEN IF
WACOM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO
NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
In the event that any of the above limitations are held unenforceable, Wacom's liability for any
damages to you or any party shall not exceed the purchase price you paid, regardless of the
form of any claim.
This Limited Warranty is governed by the laws of the United States of America and the state of
Washington.
This Limited Warranty is valid for and only applies to products purchased and used inside the
United States (and its territories or possessions) or Canada.
WARRANTY SERVICE
To obtain Warranty service within the U.S. or Canada contact:
Wacom Customer Care Center
Phone: 1.360.896.9833
Email Inquiry form: http://www.wacom.com/productsupport/email.cfm
Should you have any questions about this Agreement, or if you desire to contact Wacom for
any reason, please contact in writing:
Wacom Technology Corporation
1311 SE Cardinal Court
Vancouver, Washington 98683
U.S.A.
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LIMITED WARRANTY
(CENTRAL AMERICA, SOUTH AMERICA AND THE CARIBBEAN)
Wacom warrants the product, to the original consumer purchaser, except for the Software and
consumable items such as the battery, pen cartridges, tablet surface sheet and nibs, to be free
from defects in materials and workmanship under normal use and service for a period of three
(3) years, from the date of original retail purchase, as evidenced by a copy of the receipt and
registration with Wacom within 30 days of purchase.
The Software is licensed "as is." Wacom makes no warranty with respect to its quality or
performance. Wacom cannot guarantee you uninterrupted service or the correction of any
errors.
Upon discovery of a defect in the product, except in the Software, within the Warranty Period,
you should contact Wacom Technical Support via telephone, email, or fax to obtain an RMA
(Return Merchandise Authorization) number and instructions for shipping the product to a
service location designated by Wacom. You should send the product, shipping charges
prepaid, to the designated service location, accompanied by the return authorization number,
your name, address and telephone number, proof of purchase date, and a description of the
defect. Wacom will pay for return shipping by United Parcel Service or by an equivalent service
as chosen by Wacom.
Wacom's sole obligation and entire liability under this warranty shall be, at Wacom's option,
either the repair or replacement of the defective product or parts thereof of which Wacom is
notified during the Warranty Period; provided, however, that you are responsible for (i) the cost
of transportation of the product to the designated service location and (ii) any loss or damage to
the product resulting from such transportation.
Wacom shall have no responsibility to repair or replace the product if the failure of the product
has resulted from accident, abuse, misuse, negligence, or unauthorized modification or repair,
or if it has been handled or stored other than in accordance with Wacom's storage instructions.
Any descriptions, drawings, specifications, samples, models, bulletins, or similar material, used
in connection with the sale of the product, shall not be construed as an express warranty that
the product will conform or comply with your requirements.
EXCEPT FOR THE LIMITED WARRANTY DESCRIBED ABOVE, THERE ARE NO OTHER
WARRANTIES MADE BY WACOM ON THIS PRODUCT. NO ORAL OR WRITTEN
INFORMATION OR ADVICE GIVEN BY WACOM, ITS DEALERS, DISTRIBUTORS, AGENTS, OR
EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF
THIS WARRANTY, AND YOU MAY NOT RELY ON ANY SUCH INFORMATION OR ADVICE.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM COUNTRY TO COUNTRY.
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WACOM LIMITS THE DURATION OF ANY LEGALLY IMPLIED WARRANTIES INCLUDING
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
TO THE DURATION OF WACOM'S EXPRESS WARRANTY. SOME COUNTRIES DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE
LIMITATION MAY NOT APPLY TO YOU.
NEITHER WACOM NOR ANYONE ELSE WHO HAS BEEN INVOLVED IN THE CREATION,
PRODUCTION, OR DELIVERY OF THIS PRODUCT SHALL BE LIABLE FOR ANY DIRECT,
CONSEQUENTIAL, OR INCIDENTAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION AND
THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE SUCH PRODUCT, EVEN IF
WACOM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME
COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY
TO YOU.
In the event that any of the above limitations are held unenforceable, Wacom's liability for any
damages to you or any party shall not exceed the purchase price you paid, regardless of the
form of any claim.
This Limited Warranty is governed by the laws of the United States of America and the state of
Washington.
This Limited Warranty is valid for and only applies to products purchased and used inside
Central America, South America or the Caribbean.
WARRANTY SERVICE
To obtain Warranty service within Central America, South America or the Caribbean contact
your local dealer or distributor.
Wacom Customer Care Center
Spanish: http://www.wacom.com/sp/productsupport/email.cfm
Portuguese: http://www.wacom.com/pr/productsupport/email.cfm
Should you have any questions about this Agreement, or if you desire to contact Wacom for
any reason, please contact in writing:
Wacom Technology Corporation
1311 SE Cardinal Court
Vancouver, Washington 98683
U.S.A.
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LIMITED WARRANTY
(EUROPE, AFRICA AND MIDDLE EAST)
WACOM warrants to you, as the initial purchaser, (hereinafter referred to as "you" or "the
customer") that the product hardware will remain free from defects in materials and
workmanship under normal use and service for a warranty period of THREE (3) YEARS,
commencing from the purchase date and provided that the product was unused at the time of
purchase. Defects in wear parts (e.g. pen nibs, tablet surfaces and batteries) resulting from
normal wear and tear are exempt from the warranty. Furthermore, WACOM warrants that the
data carriers delivered with the product are free from defects in materials and workmanship
under normal use for a period of SIX (6) MONTHS from the date of purchase.
If during the applicable warranty period the product, excluding any software, is discovered to
be defective, it should be returned immediately to the place of purchase in its original
packaging together with your name, address, and telephone number, a description of the
problem, and a copy of the original receipt. The customer shall be liable for any possible
damage or loss of the product during transit to the place of purchase for this purpose.
WACOM's sole obligation and entire liability under this warranty shall be, at WACOM's option,
either the repair or the replacement of the product or parts thereof that prove defective and that
were returned within the applicable warranty period.
WACOM does not warrant to repair or replace the product if: (a) the damage to the product
results from accident, misuse, improper use, negligence or unauthorised alteration or repair; (b)
the product was not handled or stored according to the instructions provided by WACOM; (c)
the damage resulted from normal wear and tear of product parts; or d) the serial number affixed
by WACOM has been removed or rendered unintelligible.
Any descriptions, drawings, specifications, samples, models, notifications or similar material
provided in connection with the purchase of the product cannot be taken as an explicit
guarantee that the product corresponds to or fulfils your requirements.
The warranty guaranteed by law remains unaffected. You can claim defects of the product in
accordance with the relevant legal provisions.
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WACOM shall only be liable for itself and its vicarious agents if a material contractual obligation
has been culpably breached in a manner jeopardising the purpose of the contract or the
damage is due to intentional acts or omissions or gross negligence. A material contractual
obligation is an obligation which is essential to the proper performance of the contract on which
the other party will typically rely. In case that the culpable infringement of such a material
contractual obligation is not due to intention or gross negligence, the liability of a party shall be
limited to such damages being typical for the contract and which were reasonably foreseeable
at the time of the closure of the contract. Where these Terms and Conditions preclude or limit
liability, this also applies to the personal liability of the executive officers of the party concerned,
its employees, agents and subcontractors. The provisions of the product liability law
(Produkthaftungsgesetz) remain unaffected.
If, when a claim made under this warranty is checked, it emerges that it is outside the permitted
time period or is not covered by the warranty or that the product is not defective, the customer
will reimburse WACOM for associated costs.
This limited warranty shall apply if the registered office of the vendor is situated in the EU or
Iceland, Norway, Jersey, Switzerland, Russia, the Ukraine, Croatia, Serbia, Tunisia, Turkey,
Syria, Lebanon, Jordan, Israel, Egypt, the United Arab Emirates, Iran or South Africa.
This warranty is subject to German law. However, the applicability of the United Nations
Convention on Contracts for the International Sale of Goods is explicitly excluded. The city of
Krefeld, Germany, is the sole place of jurisdiction for all claims arising from this contractual
relationship and all disputes between the parties resulting from the formation, handling or
termination of the contractual relationship, provided that the customer is a trader, a legal entity
or fund under public law. The jurisdiction agreement shall also apply for customers who do not
have a general place of jurisdiction in Germany. The jurisdiction agreement shall not apply if,
due to legal provisions, a different sole place of jurisdiction must be established for the case.
Furthermore, WACOM is authorised to file a lawsuit against the headquarters of the customer.
Should one of the provisions of this limited warranty be or become void, the validity of the other
provisions shall not be affected, in full or in part. Should a provision be invalid, the legally
permissible regulation most closely resembling the invalid regulation shall apply in its place. If
you have any questions about this agreement, or would like to contact WACOM for another
reason, please write to us at this address:
WACOM Europe GmbH
Europark Fichtenhain A9
47807 Krefeld
GERMANY
© 2014 Wacom Co., Ltd. All rights reserved