Wacom Co DTU2235B LCD TABLET User Manual Interactive pen display USER S MANUAL

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Document ID	1320074
Application ID	ZZj1Iak9MQPYGadokX6IgQ==
Document Description	Users Manual
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	172.03kB (2150336 bits)
Date Submitted	2010-07-30 00:00:00
Date Available	2010-09-13 00:00:00
Creation Date	2010-06-29 10:25:40
Producing Software	Acrobat Distiller 9.3.2 (Windows)
Document Lastmod	2010-07-28 23:11:34
Document Title	Interactive pen display USER'S MANUAL
Document Creator	FrameMaker 8.0
Document Author:	Wacom Documentation

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USER’S MANUAL
Interactive pen display
Model: DTU-2235B
Interactive pen display
Installation
Using the pen
Customizing the pen
Using the pen display
Customizing the pen display
Using the Radial Menu
Application-specific settings
Troubleshooting
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Interactive pen display
User’s Manual
Version 1.0, Rev F2910
Copyright © Wacom Co., Ltd., 2010
All rights reserved. No part of this manual may be reproduced except for your express personal use.
Wacom reserves the right to revise this publication without obligation to provide notification of such changes.
Wacom does its best to provide current and accurate information in this manual. However, Wacom reserves the right
to change any specifications and product configurations at its discretion, without prior notice and without obligation
to include such changes in this manual.
The above year indicates when this manual was prepared. However, the date of release to the users of the “manual”
is simultaneous with the introduction into the market of the applicable Wacom product.
DuoSwitch is a trademark, and Wacom is a registered trademark of Wacom Co., Ltd.
Adobe and Reader are either registered trademarks or trademarks of Adobe systems Incorporated in the United
States and/or other countries. Microsoft, Windows, and Vista are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries. Apple, the Apple logo, and Macintosh are
trademarks of Apple Computer, Inc., registered in the U.S. and other countries.
Any additional company and product names mentioned in this documentation may be trademarked and/or registered
as trademarks. Mention of third-party products is for informational purposes only and constitutes neither an
endorsement nor a recommendation. Wacom assumes no responsibility with regard to the performance or use of
these products.
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TABLE OF CONTENTS
About the manual
Navigating the manual
YOUR INTERACTIVE PEN DISPLAY
Pen display features
Front view
Rear view
Adjusting display incline
Pen features
10
11
INSTALLATION
System requirements
Step 1: Display installation
Step 2: Pen tablet installation
USB cable installation
Software installation
12
12
13
17
17
18
WORKING WITH THE INTERACTIVE PEN DISPLAY
Ergonomics
Using the pen
Holding the pen
Positioning
Clicking
Dragging
Using the side switch
Working with pressure sensitivity
Erasing
Working with multiple monitors
Adjusting the display
Factory presets, auto-sync, and user settings
On Screen Display (OSD) settings
Power saving
19
19
20
20
20
21
21
22
22
22
22
23
23
23
26
CUSTOMIZING
Opening the control panel
Control panel overview
Calibrating the pen display
27
27
28
30
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Adjusting pitch and phase (VGA only)
Customizing the pen
Adjusting tip feel and double-click
Adjusting eraser feel
Advanced tip and eraser pressure settings
Customizing pen buttons
Button functions
Using and customizing the Radial Menu
Working with Display Toggle
Application-specific settings
Creating an application-specific setting
Changing application-specific settings
Removing application-specific settings
31
32
32
33
34
35
36
40
41
42
43
44
44
TROUBLESHOOTING
Testing the interactive pen display
Testing your pen
Display troubleshooting
General display problems
VGA problems
Pen tablet troubleshooting
General problems
Windows-specific problems
Macintosh-specific problems
Technical support options
Obtaining driver downloads
45
46
47
48
48
50
51
51
54
55
57
58
APPENDIX
Caring for the interactive pen display
Replacing the pen tip
Using an alternate mount or stand
Uninstalling the interactive pen display
Managing preferences
Installing multiple tablets
Pen and digital ink capabilities in Windows
About the Windows Tablet PC Input Panel
59
59
60
61
62
63
64
65
66
Interactive pen display
Contents
Product specifications
Model DTU-2235B interactive pen display
General specifications
Display
Tablet
Power adapter
Pen (model UP-817E)
Pen (model UP-818E)
Product information
Ordering parts and accessories
Available parts and accessories
Radio and television interference
FCC notice
Industry Canada (Canada only)
CE declaration
Precautions
Physical location
Environment
Usage
Handling
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69
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70
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71
71
72
72
73
73
73
74
74
Index
Warranty
(Worldwide, Except for Europe,
Africa and Middle East)
Limited Warranty
Warranty Service in the U.S.A. and Canada
Warranty Service Outside of
the U.S.A. and Canada
Licence warranty conditions
(Europe, Africa and Middle East)
Software Licence Agreement
Limited Warranty
78
78
79
GLOSSARY
81
INDEX
83
76
76
77
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ABOUT THE MANUAL
This document provides quick access to information about your interactive pen display. Click on a
navigation button or highlighted word to move through the document. The information is common to
Windows and Macintosh computers and Windows screen captures are shown, unless otherwise noted.
If you are new to electronic documentation, read navigating the manual.
•
Go directly to contents or index topics by clicking on them.
•
SMALL CAPITAL LETTERS identify the names of keyboard keys, dialog boxes, and control panel options.
•
You can use your viewer zoom-in tool to increase the size of the page on your display screen.
•
The following information is not included with this product: information about your specific computer
hardware or operating system, or information about your application software. Your best source for this
information is the set of manuals and discs that came with your hardware, operating system, or
application.
•
Many applications have built-in support for pen display features (such as pressure sensitivity).
Visit Wacom’s web site to find a listing of applications that support these features (see product
information).
•
For information on how best to use pen display features within a specific application, see the
instructions in that application’s manuals.
Wacom’s philosophy is to continually improve all of its products. As a result, engineering changes and
improvements are made from time to time. Therefore, some changes, modifications, and improvements
may not be covered in this document.
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NAVIGATING THE MANUAL
Use the navigation controls to move through the manual:
Go to front page.
Contents
Index
Go to table of contents.
Go to index.
Go back to previous view.
Page back, or page forward.
topic
Go to topic.
Topic continued.
Adobe® Reader® provides additional tools for using and printing the manual. See the Adobe Reader help
for more information.
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YOUR INTERACTIVE PEN DISPLAY
This manual describes the installation and use of your interactive pen display.
The Wacom Tablet control panel enables you to customize your pen and pen display settings. To learn
more, see customizing.
Pen display features
Adjusting display incline
Pen features
The following information is not included with this product: information about your specific computer
hardware or operating system, or information about your application software. Your best source for this
information is the set of manuals and discs that came with your hardware, operating system, or application.
Note: Not all product models are available in all regions.
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PEN DISPLAY FEATURES
Familiarize yourself with the features and components of your product.
FRONT VIEW
On Screen Display (OSD) controls
Use to adjust the display settings.
See adjusting the display.
Status LED
Lights blue when pen is in active area of the pen
display and the pen tip is pressed. LED will not
light unless the USB cable is plugged into an active
USB port.
Power switch
Turns unit on or off.
Power LED
Lights blue when power has been supplied to pen
display and a video signal is present.
Glows orange when no video signal is detected.
(e.g., Your computer is turned off, starting up, or
has entered a power management mode in which
video signals are not sent.)
USB ports (one on each side of unit)
For external USB devices, such as a flash drive.
Fully install the pen display hardware and software
before connecting any devices.
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REAR VIEW
Security slot
Allows easy attachment
of a security cable.
Pen storage compartment
Store by inserting one end of the pen into either side of the
compartment. Then gently press other end of pen into the
compartment.
Remove by pressing in on either end of the pen to eject opposite
end from the compartment. Grasp pen and remove.
Stand adjustment lever
Connection panel
• Power connector
• DVI/VGA (digital/analog) switch. Be sure to
set for the video connection you will be
using. Applies to the input and output
video connections.
• DVI-I out connector
• DVI-I in connector
• USB connector
Pen tether attachment point
If using a pen tether, connect it to an
attachment point located on either side of unit.
Display stand
Adjusts the tilt angle of the unit. See adjusting
display incline.
Important: Do not lift the unit by the stand; this may damage the stand mechanism. When lifting or moving
the pen display, always do so by grasping the main body casing.
Always store the interactive pen display on a stable surface or in its original packing carton when not
in use. Be sure to adjust the stand to the low tilt position before packaging. If you do not close the
stand, the notched mechanism may be damaged during transportation and storage.
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ADJUSTING DISPLAY INCLINE
•
To open the display stand, pull up on the adjustment
lever and swing stand out to desired incline.
Release lever to lock the stand in place.
•
To close the stand, pull up on the adjustment lever
and gently move stand back into closed position
until the latch catches. Release lever to lock the
stand in place.
Caution
Avoid catching your finger in the gap of the movable
portion of the stand.
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PEN FEATURES
Eraser: When brought within proximity of the pen display
(5 mm (0.2 inch)), the tablet portion of the display reports
the pen location. Pressure information is reported as you
press down on the eraser. By default, the eraser function
is set to ERASE.
Some pens may be configured with a pen tether
connection point.
DuoSwitch (side switch): Be sure the programmable switch is
in a convenient location where you can toggle it with your
thumb or forefinger but not accidentally press it while using
the pen. You can use the switch whenever the pen tip is
within proximity of the display screen surface; you do not
need to touch the pen tip to the display surface.
Toggle the switch in either direction to activate the button
functions. By default, the upper switch is set to DOUBLE CLICK
and the lower switch is set to RIGHT CLICK.
Pen tip (replaceable nib): The pen is activated as soon as it is
brought within proximity (5 mm (0.2 inch)) of the pen display
screen. This allows you to position the screen cursor without
touching the pen tip to the display screen.
When pressure is applied to the pen tip, the pen simulates a
primary mouse button click. Tip click pressure can be adjusted
in the Wacom Tablet control panel.
Notes:
When not in use, place the pen in the pen storage compartment or lay it flat on your desk.
To maintain the sensitivity of your pen, do not store the pen in a container where it will rest on its tip.
Some product configurations may come with a pen that has no DuoSwitch or eraser. In that case,
you can ignore all explanations within this guide regarding the side switch or eraser.
Important: Use only a pen specified for use with your pen display. Other pens may not function properly.
Also, the pen tip is specifically designed for use with the pen display. If your pen display has a
coated surface, the tips on other pens could damage the pen display screen.
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INSTALLATION
The computer treats the interactive pen display as two separate devices (the display and the pen tablet).
Therefore, the installation process is completed in two stages:
•
First install as a display.
•
Then install as a pen tablet.
Both stages require hardware and software installations and adjustments. Carefully follow ALL
instructions.
Important: You MUST install the Wacom driver software for correct pen-on-screen functionality.
System requirements
Step 1: Display installation
Step 2: Pen tablet installation
SYSTEM REQUIREMENTS
Make sure your computer meets the following minimum system requirements:
•
PC. Windows 7, Vista™, XP (32 and 64 bit). DVI or VGA connector, available USB port, and
CD-ROM drive.
•
Macintosh. OS X, v10.4.1 or greater. DVI or VGA connector, available USB port, and CD-ROM drive.
ADC connectors require an ADC to DVI adapter, not included.
The pen display supports both digital (DVI) and analog (VGA) video signals. If updating your video card,
first complete the video card installation before connecting the pen display. If you have another display
that is compatible with your video card, you can use that display to verify the video card is operating
correctly.
Although you can connect the pen display to either a DVI or VGA video card, connecting to a DVI video
card generally results in optimum performance.
Notes:
You may be able to set up the pen display as a mirrored, extended, or independent display.
When working with more than one monitor, the pen display will map to the monitors based upon
how your system is configured. By default, if you are in mirror mode, the pen display will map to the
entire space on each monitor. See your hardware and operating system documentation for details
on configuring your system for use with multiple monitors.
A Display Toggle function is available for use with multiple monitor systems. This enables you to
toggle the screen cursor between the pen display and your other monitors.
The pen display can be used alone or with another display. You may connect a second device, such
as a monitor or LCD projector, to the DVI-I OUT port. When using this port, the second device will
mirror the image on the pen display. Complete the pen display installation before connecting
another device to the unit.
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STEP 1: DISPLAY INSTALLATION
In this step, the interactive pen display is installed as a monitor on your system.
Important: Do not connect the USB data cable until instructed to do so. Never connect or disconnect the
video or power cables while your computer or pen display are powered on. This can damage the
display or video card.
1. Turn off your computer.
2. If your computer has only one video connector, unplug your previous monitor or add a second video
card. Determine if your computer has a digital (DVI) or analog (VGA) connector and set the DVI/VGA
switch for the video connection you are using. See – A – in the connection diagram.
3. Making sure to tighten the connector thumbscrews, follow the below instructions for your video
connector. See – B – in the connection diagram.
DVI-I connector
For DVI operation, connect the supplied DVI-D to DVI-I video cable between the DVI-I IN
connector located on the pen display unit and the DVI connector on your video card.
DVI-D
connector
VGA connector
Apple ADC
connector
Mini-VGA port
For VGA operation, connect the supplied VGA to DVI-I cable between the DVI IN connector
located on the pen display unit and the VGA connector on your video card.
If connecting to an Apple ADC or mini-VGA connection, you will need to obtain an
appropriate adapter. Adapters can be purchased at various retail outlets.
For ADC operation, plug one end of the supplied DVI-D to DVI-I cable into the ADC to DVI
adapter. Then connect the other end of the cable to the DVI-I IN connector on the pen
display. Next connect the ADC adapter end to the ADC connector on your video card.
For an Apple mini-VGA connector, plug the VGA end of the supplied VGA to DVI-I cable
into the mini-VGA port adapter. Then connect the DVI end of the cable to the DVI-I IN
connector on the pen display. Next connect the mini-VGA port end to the mini-VGA port
on your video card.
4. Connect the power adapter to the pen display. See – C – in the connection diagram.
5. Connect the adapter power cable and plug into an AC outlet. See – D – in the connection diagram.
6. Turn on the pen display. The power LED will light orange.
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LCD monitor cabling diagram
DVI or VGA
video card
–A–
DVI/VGA switch
Analog (VGA)
Digital (DVI)
Or
Computer
Use the DVI-I OUT port to connect a
second device, such as a projector or
monitor, that mirrors the pen display.
Fully install the hardware and software
before connecting another device.
DVI-I IN
–B–
DVI-D to DVI-I cable
or
VGA to DVI-I cable
–C–
DC input
To AC outlet
–D–
Power adapter
Caution
Make sure your video card has a DVI or VGA connector, and that you correctly set the DVI/VGA switch for the video
connector you are using.
Only use a power adapter specified for use with your pen display; use of an improper power adapter may damage
the unit.
Make sure the display refresh rate does not exceed the maximum vertical frequency that your interactive pen
display can support. See the product specifications for details.
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7. Next, turn on your computer.
For Windows: The interactive pen display will automatically install as a default monitor. (Some models
may not include a color profile.) To identify the unit as a pen display and install the color calibration
profile:
A) Open the system CONTROL PANEL folder.
•
For Windows 7 and Vista, under APPEARANCE AND PERSONALIZATION select ADJUST SCREEN
RESOLUTION.
•
For Windows XP, open the DISPLAY PROPERTIES control panel and select the SETTINGS tab.
If you have more than one monitor, click IDENTIFY MONITORS to determine which display
corresponds to the pen display. Select the number corresponding to the pen display.
B) Click ADVANCED SETTINGS....
C) Select the MONITOR tab and click PROPERTIES.
D) Select the DRIVER tab and click UPDATE DRIVER.... An update driver dialog or Wizard will appear.
E) Insert the Installation CD. If the Wacom Tablet installation menu displays, close it.
Windows 7 and Vista:
•
Select BROWSE MY COMPUTER FOR DRIVER SOFTWARE.
•
Enter the drive letter for the Installation CD and click NEXT.
•
After installation is complete, close any open control panel windows.
Windows XP:
•
The Wizard will ask if Windows can search for software. Choose NO, NOT THIS TIME and click
NEXT.
•
Select INSTALL FROM A LIST OR SPECIFIC LOCATION (ADVANCED), and click NEXT.
•
Select DON’T SEARCH. I WILL CHOOSE THE DRIVER TO INSTALL and click NEXT.
•
Select the pen display option and click HAVE DISK.... Enter the letter of your CD-ROM drive
(e.g., E:\), and click OK.
•
Follow the prompts. (If the HARDWARE INSTALLATION dialog box displays, click CONTINUE
ANYWAY.) After installation is complete, click FINISH and close any open control panel
windows.
For Macintosh, a color profile is added to your color management system during the driver software
installation process. (Some models may not include a color profile.) To activate this color profile for use
with the pen display, you may need to select the pen display profile in the system’s ColorSync Utility
control panel. For details, see the color management information in your operating system and
application documentation.
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8. As necessary, configure the display control panel settings for the proper size and color resolution.
See the product specifications for details about the maximum (native) resolution and other resolution
sizes that can be used with your pen display. The display size and color resolution may be constrained
by the capabilities of your video card.
Windows: If you are using the pen display as a secondary display, you may first need to enable the unit
in your display properties control panel.
To fine-tune the display, see adjusting the display. If using analog (VGA) mode, see also adjusting pitch
and phase (VGA only).
9. After the LCD monitor portion of the installation is working to your satisfaction, move on to step 2: pen
tablet installation.
For troubleshooting tips, see troubleshooting.
Notes:
Each interactive pen display LCD panel is produced under very stringent quality standards.
Production techniques cannot guarantee an absolutely perfect display, and some panels may exhibit
a certain number of pixels that show an incorrect color. See the product specifications for more
information.
If an image has fine striping (such as screen stripes), it may appear to flicker or display a moiré
pattern.
Do not apply excessive pressure on the display screen surface, it may cause the appearance of a
moiré or pooling pattern. If this occurs, use less pressure on the display screen when working with
the pen.
When a still image is displayed for a long period of time, an after-image may remain for a short time.
To prevent this, use a screen saver or other power management feature.
To extend the life of the pen display backlight, set your computer’s power management to turn off
the display when it is not in use for extended periods of time.
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STEP 2: PEN TABLET INSTALLATION
In this step, the interactive pen display is installed as a pen tablet.
USB cable installation
Software installation
USB CABLE INSTALLATION
Plug the square end of the USB cable into the USB port of the interactive pen display. Plug the other end
into an available USB port on your computer or USB hub attached to your computer.
To USB port
USB port
Computer
Next, move on to the software installation.
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SOFTWARE INSTALLATION
Important: You MUST install the Wacom driver software for correct pen-on-screen functionality.
Save your work and close all open applications. Temporarily disable any virus protection programs.
•
Insert the Installation CD into your computer’s CD-ROM drive. If the software installer menu does not
automatically display, double-click on the INSTALL icon located on the CD.
•
Click INSTALL TABLET and follow the prompts to install the driver software.
•
Reactivate your virus protection program.
•
After completing the software installation, make sure you can use your pen on the interactive pen
display to move the screen cursor.
When you place the pen tip on the display screen, the screen cursor should immediately jump to a
corresponding position approximately beneath the pen tip. Lift the pen tip and place it on the display
screen surface in a different location. The screen cursor should again jump to the new position. This is
known as absolute positioning, and enables you to position the screen cursor without having to drag
your pen across the display screen surface.
•
Be sure to check the Read Me file for updated information. If you have trouble installing the pen
display, see troubleshooting.
Notes:
Driver installation automatically activates the new pen input functions available within Microsoft
Windows 7, Vista, and Office 2007 or later (except for Windows 7 Starter and Home Basic, and
Windows Vista Home Basic). Visit the Wacom web site at www.wacom.com/vista for additional
information on using your Wacom pen in Windows.
User-specific preferences are supported. After logging in, each user can customize their personal
settings in the Wacom Tablet control panel. Switching to another user will automatically load the
settings for that user.
To uninstall the software driver, see uninstalling the interactive pen display.
If the pen display does not respond properly or you lose cursor control, the pen display preferences
may be corrupted. You can delete the current preference settings and return the pen display to its
factory default condition. See managing preferences.
Next, see calibrating the pen display to precisely align the screen cursor to the pen tip.
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WORKING WITH THE INTERACTIVE PEN DISPLAY
As you work with the pen display you can rest your hand lightly on the display screen, just as if it were a
sheet of paper.
Because the pen display surface will be a little higher than your desk, consider adjusting the height of your
desk or chair to assure comfortable use of the device.
Ergonomics
Using the pen
Working with multiple monitors
Adjusting the display
ERGONOMICS
To minimize fatigue, comfortably organize your work area. Position your pen display, the pen, and your
keyboard for easy access without unnecessary reaching. The pen display and any other displays should
be positioned so you can view them comfortably with a minimum of eyestrain.
•
Take short breaks between tasks to stretch and relax your muscles.
•
Use a gentle grip when working with the pen.
•
Alternate tasks throughout the day.
•
Maintain a good posture at all times. Minimize awkward postures and repetitive movements that cause
discomfort.
•
Change your position if you feel any discomfort due to your work position.
Note regarding RSI: Wacom makes no representation, promise or guarantee that Wacom products will cure or
prevent, in whole or in part, mouse-induced repetitive stress symptoms, injuries or conditions.
Individual results may vary. Always obtain competent medical advice to determine the most appropriate
treatment for your specific situation.
Tips:
Be careful that you do not pull the cables out of their connections by accidentally moving the pen
display too far from the computer.
The pen tether can be used to ensure your pen stays with your pen display. Simply loop one end of
the tether through the tether hole located on the pen (if so equipped), and the other end of the tether
through the tether connection point located on either side of the pen display.
The pen display can also be mounted to articulated arms or other third-party stands meeting the
VESA specification for display stands. For details, see using an alternate mount or stand.
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USING THE PEN
The pen is cordless, battery-free, and senses the amount of pressure you apply to the tip.
Holding the pen
Positioning
Clicking
Dragging
Using the side switch
Working with pressure sensitivity
Erasing
HOLDING THE PEN
Hold the pen like you would a normal pen or pencil. As you work with the interactive pen display you can
rest your hand lightly on the display screen. You can tilt the pen in any way that feels most comfortable.
For information on changing the pen settings, see customizing.
POSITIONING
To position the screen cursor, move the pen slightly above
the pen display screen without touching the screen surface.
Press the pen tip on the display screen to make a selection.
Note: Calibrating the pen display ensures correct alignment
of the screen cursor with the pen tip. If the screen
cursor does not jump to a position near the pen tip
when you place the pen on the display screen, then
the pen display software driver may not be installed
or is not loading. Install the driver software if
necessary. Otherwise, see troubleshooting.
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CLICKING
Tap the display screen once with the pen tip, or touch the pen to
the display screen with enough pressure to register a click.
Windows tip: To make navigating with the pen easier, configure
Windows to select when the pen is over an icon and to
launch the icon with a single click. To turn on this feature,
first open a folder.
For Windows 7 and Vista, from the ORGANIZE pull-down
menu choose FOLDER AND SEARCH OPTIONS. From the
GENERAL tab select SINGLE-CLICK TO OPEN AN ITEM (POINT TO
SELECT).
For Windows XP, from the TOOLS pull-down menu choose
FOLDER OPTIONS.... From the GENERAL tab select SINGLECLICK TO OPEN AN ITEM (POINT TO SELECT).
Press the upper side switch
(when set to DOUBLE CLICK),
or quickly tap the display
screen twice in the same
place with the pen tip.
Double-clicking is easier
when the pen is
perpendicular to the pen
display screen.
DRAGGING
Select an object, then slide the pen tip across the display
screen to move the object.
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USING THE SIDE SWITCH
The pen may be equipped with a DuoSwitch. This switch has two programmable functions that can be
selected by rocking the switch in either direction. You can use the DuoSwitch whenever the pen tip is
within proximity (5 mm (0.2 inch)) of the display screen surface; you do not need to touch the pen tip to the
display surface in order to use the switch. By default, the upper switch is set to DOUBLE CLICK, and the
lower switch is set to RIGHT CLICK. Switch functions can be modified or disabled using the Wacom Tablet
control panel. See customizing.
WORKING WITH PRESSURE SENSITIVITY
The pen responds to the nuance and inflection of your hand movements, enabling you to create naturallooking pen strokes within applications that support this feature. To annotate and write with pressure,
select a pressure-sensitive tool from your application’s tool palette. As you work on the screen surface,
use various amounts of downward pressure on the tip of the pen.
ERASING
In supporting applications, the pen eraser works
like the eraser on a pencil. In text applications, use
the eraser to select text, then lift the eraser from
the pen display screen to delete the text.
WORKING WITH MULTIPLE MONITORS
When you are working with the pen display and additional monitors on the same system, the screen cursor
movement on the standard monitors will depend on your system configuration.
If a second monitor is connected in mirror mode, both the pen display and the other monitor will show
identical images and screen cursor movement.
If you are using the pen display with other monitors in extended monitor mode, you have several options
for navigating on the other monitors:
•
Set a pen side switch to the DISPLAY TOGGLE function. You can then press the button to toggle the
screen cursor between the pen display and your other displays. For example, your product can be
used as a pen display (the screen cursor is positioned at the pen tip location) or toggled for use as a
standard Wacom tablet (the screen cursor can be moved across the entire desktop or additional
displays). See working with Display Toggle for more information.
•
Set one of the pen side switches to MODE TOGGLE. You can then quickly switch between pen mode for
working on the pen display and mouse mode for working on the other monitors.
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ADJUSTING THE DISPLAY
FACTORY PRESETS, AUTO-SYNC, AND USER SETTINGS
Factory presets: For optimal display quality, set your video card to the maximum (native) resolution that can
be used with your pen display. See the product specifications for details.
Auto-sync: The interactive pen display automatically synchronizes to the incoming signal. The auto-sync
function sets the horizontal and vertical screen position, as well as pitch and phase. Auto-sync will
function between the supported horizontal and vertical frequency ranges. See the product specifications
for details.
If the pen display does not automatically synchronize with the incoming signal, you can use the OSD AUTO
ADJUST option to initiate display synchronization. Further screen display adjustments can be manually
made using the On Screen Display (OSD) controls.
Color calibration: Changing the color, color temperature, contrast, brightness, or backlight from their
default settings will invalidate the ICC color profile that was included on the Installation CD. (Some models
may not include a color profile.)
ON SCREEN DISPLAY (OSD) SETTINGS
The OSD function enables you to optimize a variety of display settings at the touch of a button.
Make adjustments using the OSD controls located on the upper left edge of the unit.
–
ENTER button
Activates the selected OSD
menu option.
1. MENU button
Press to open or exit the OSD menu.
2. Selection buttons
Use these buttons to select and highlight an option. Then press the ENTER button. The current settings and
adjustment sub-menu for that option will appear. Some settings may not be available when in DVI mode.
Use the buttons to select and adjust the option settings. (Press the + button to increase a selected item value.
Press the – button to decrease it.)
After making changes, press the ENTER button to save.
See the following pages for a detailed description of menu options.
Note: After changing a setting, the OSD menu will automatically close after a few moments of inactivity.
You can also press the MENU button to close the OSD menu. All settings are automatically saved
when the OSD menu closes and will be used the next time the unit receives a similar video signal.
This is applicable to all display modes. If you make changes to the display appearance and cannot
return to the original settings, use the RESET option to return the pen display to its original factory
defaults.
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Menu options are available when you open the On Screen Display.
LANGUAGE options allow you to choose the language in which to display
the OSD menu.
OSD POSITION options include:
• VERTICAL. Adjusts the vertical position of the OSD menu window.
• HORIZONTAL. Adjusts the horizontal position of the OSD menu
window.
• TRANSPARENCY. Changes the opaqueness of the OSD menu
background.
DISPLAY options include:
• CONTRAST. Increases or decreases image contrast. Changes in
contrast may affect color accuracy.
• BRIGHTNESS. Increases or decreases the image brightness.
• BACKLIGHT. Increases or decreases the backlight brightness level.
COLOR options include:
• 5000K, 6500K, 9300K. Enables you to adjust the pen display color
temperature, in degrees Kelvin.
• DIRECT displays the colors directly from the video card without any
adjustment. When selected, contrast or brightness cannot be
adjusted.
• CUSTOM enables you to independently adjust the RED, GREEN, and
BLUE display colors.
Note: Any changes you manually make to the color settings will
invalidate the color profile. (Some models may not include a color
profile.)
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SCALING options include:
• FULL. Resizes the image to fill the whole screen.
• ASPECT. Resizes the image to fill as much of the screen as possible
while maintaining the correct aspect ratio.
• 1:1. Displays the image at the actual resolution.
OTHER options include:
• PHASE. (VGA only.) Synchronizes the signal timing of the pen display
to that of your graphics card. Use when you experience an unstable
or flickering image, or horizontal distortion lines.
• PITCH. (VGA only.) Changes the display data frequency to match
that of your graphics card. Use when you experience an unstable or
flickering image, or vertical distortion lines.
• VERTICAL. (VGA only.) Changes the vertical position of the image.
To automatically adjust, use the AUTO ADJUST option.
• HORIZONTAL. (VGA only.) Changes the horizontal position of the
image. To automatically adjust, use the AUTO ADJUST option.
• AUTO ADJUST. (VGA only.) Choose this function to automatically
optimize the display screen image.
RESET returns the display parameters of the current mode to their factory
default settings.
EXIT dismisses the OSD without making changes.
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POWER SAVING
The interactive pen display conforms to VESA power saving guidelines.
When used with a Display Power Management Signaling (DPMS) compliant computer or video card, the
display will automatically comply with the below power saving parameters.
When these power-saving functions are in effect, the screen display is darker than usual.
MODEL DTU-2235B
Computer mode
H-sync
V-sync
Video
Power consumption
Power lamp
Power ON
Yes
Yes
Active
39W, max.
Blue
Standby mode
No
Yes
Blanked
2W, max.
Blue/Orange*
Suspend mode
Yes
No
Blanked
2W, max.
Blue/Orange*
OFF mode
No
No
Blanked
1W, max.
Orange
* Depending on the specifications and settings of your computer and video card, the power light may only show
orange when in standby and suspend modes.
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CUSTOMIZING
After mastering the basics of using your pen on the interactive pen display, you may want to customize the
way your product works. This chapter describes how to use the Wacom Tablet control panel to adjust your
pen display and pen settings.
Advanced users can learn how to further optimize the pen display by creating application-specific settings.
Opening the control panel
Control panel overview
Calibrating the pen display
Adjusting pitch and phase (VGA only)
Customizing the pen
Button functions
Using and customizing the Radial Menu
Working with Display Toggle
Application-specific settings
OPENING THE CONTROL PANEL
To open the Wacom Tablet control panel, use the pen on the pen display:
Windows. Click on the Windows START button and choose ALL PROGRAMS. Then select WACOM TABLET and
choose the WACOM TABLET PROPERTIES option.
Macintosh. Open SYSTEM PREFERENCES from either the Dock, the Apple menu, or from the APPLICATIONS
folder. Then click on the WACOM TABLET icon.
You can begin customizing the pen display after opening the control panel. See control panel overview.
Note: User-specific preferences are supported. After logging in, each user can customize their personal
settings in the Wacom Tablet control panel. Switching to another user will automatically load the
settings for that user.
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CONTROL PANEL OVERVIEW
Use the Wacom Tablet control panel to customize the pen display. When you open the control panel, an
icon for the pen is displayed in the TOOL list and the appropriate tabs are displayed.
To customize the pen and pen display, make your changes to the tab controls. Experiment with different
settings to find what works best for you. Any changes you make will take effect immediately. You can
always click DEFAULT to return to the factory settings.
Note: Application-specific settings are for advanced users.
The upper portion of the control panel displays icons representing your
pen display (TABLET), TOOL, and APPLICATION settings.
Closes the control panel.
Choose FUNCTIONS to
customize the Radial
Menu settings.
Choose PEN to
customize your pen
settings.
Tabs display
customizable settings
for the selected TOOL.
Displays an
information dialog,
and an option to
access the
DIAGNOSTICS dialog.
Resets the selected
tab to its default
settings.
Displays advanced options.
Displays this manual.
Tool Tips are available for most control panel items. Simply position the screen cursor over an item and let
it rest there; in a few moments the Tool Tip will pop up.
Additionally, your keyboard tab and arrow keys can be used to navigate the control panel.
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Control panel lists and tabs: The control panel TABLET, TOOL, and APPLICATION lists allow you to select the
pen display or tablet, tool, or application for which you want to change settings.
The TABLET list displays an icon for any
supported pen display or tablet that has been
installed on your system and is currently
connected. All settings shown below this list
apply to the selected pen display or tablet.
• The control panel will not launch unless a
supported pen display or tablet is
connected to the computer.
• Settings can only be viewed or changed for
an attached pen display or tablet.
• A pen display or tablet cannot be deleted
from the control panel list unless it is
attached to the computer.
See also installing multiple tablets.
Your current selections are highlighted.
The TOOL list displays an icon for the tablet
FUNCTIONS and for the PEN.
Note: When the pen is first used on the tablet it
is automatically added to the TOOL list,
and functions with the default settings.
See customizing the pen for more
information.
The APPLICATION list lets you define TOOL
settings that only apply to a specific
application. See application-specific settings.
Note: The APPLICATION list is for advanced
users; it is not necessary to select or add
applications in order to customize your
pen.
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CALIBRATING THE PEN DISPLAY
You must calibrate the pen display to align the screen cursor with the position of the pen on the display
screen. This is required to compensate for viewing angle, and to adjust for parallax caused by the display
screen cover glass. Set the pen display in its working position, then follow the below procedure.
Important: When using a VGA connection,
be sure the display is properly
adjusted before calibrating.
See adjusting the display and
adjusting pitch and phase (VGA only).
1. Open the Wacom Tablet control panel.
If more than one pen display is installed
on your system, select the unit you are
working with from the TABLET list.
2. Select PEN from the TOOL list.
Then select the CALIBRATE tab.
3. If you are working with multiple monitors,
select the MONITOR corresponding to the
pen display. (Only monitors that are set
to one of the resolutions supported by
the unit will appear in the list.)
Crosshairs
4. Click CALIBRATE... to activate the
calibration screen.
5. Hold the pen and position your head as
you normally do when working with the
pen display. Use the pen tip to click on
the center of the crosshairs in the upperleft corner.
6. Then click on the center of the crosshairs
that are displayed in the lower-right
corner.
7. Test the alignment by positioning the pen
at a few different points on the display.
Click OK to accept the calibration.
Click TRY AGAIN to recalibrate.
Adjustment pattern for pitch and phase (VGA only).
Note: Read the directions in the calibration
screen for detailed instructions and
additional options. The calibration
setting applies to all applications.
Tip:
To see the screen cursor slightly offset from the actual position of the pen tip, calibrate by
clicking on a spot showing that offset from the crosshairs. For example, to have the screen cursor
appear 25 mm (1/10th of an inch) above and to the left of the pen tip, calibrate by clicking on a
spot 25 mm (1/10th of an inch) below and to the right of the crosshairs.
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ADJUSTING PITCH AND PHASE (VGA ONLY)
Some computers and video cards may not allow the auto-sync function to fully work when the interactive
pen display is first connected. If some portion of text appears blurred, use the AUTO ADJUST option to
automatically synchronize to the incoming signal (see factory presets, auto-sync, and user settings). If the
image is still blurred, adjust pitch and phase by following the below procedure. For optimum display
quality, set your video card to the maximum (native) resolution that can be used with your pen display.
See the product specifications for details.
1. In the Wacom Tablet control panel, select
the CALIBRATE tab.
2. If you are working with multiple displays,
be sure the option corresponding to the
pen display is selected in the MONITOR
menu.
3. Click on the CALIBRATE... button to
activate the calibration screen.
4. Using the OSD controls, open the OSD
menu and select the PITCH option.
Then adjust the pitch level so the pattern
of fine vertical stripes displays evenly.
5. In the OSD menu, select the PHASE
option. Adjust the phase level so the
adjustment pattern shows clearly.
6. After completing these adjustments,
press the ENTER and MENU buttons to exit
the OSD menu.
7. Click on the CANCEL button or press ESC
to exit the calibration screen.
Adjustment pattern for pitch and phase.
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CUSTOMIZING THE PEN
Customizing your pen is easy. First open the Wacom Tablet control panel using the pen. The pen will be
selected in the TOOL list and the appropriate tabs will be displayed. Select a tab and choose from the
available options.
Adjusting tip feel and double-click
Adjusting eraser feel
Advanced tip and eraser pressure settings
Customizing pen buttons
Application-specific settings
ADJUSTING TIP FEEL AND DOUBLE-CLICK
To adjust the tip sensitivity of your pen, select the PEN tab.
Customizes the amount of
pressure needed to click or draw.
To create broad brush strokes or to
click with a light touch, use a SOFT
tip setting. For maximum control
while sketching thin lines, use a
FIRM tip setting.
Displays the tip FEEL DETAILS dialog
box where you can further
customize the tip sensitivity.
Adjusts the size of the double-click
area. A larger setting makes
double-clicking easier.
Drag the slider to OFF if you do not
want double-click assist.
With your screen cursor positioned
over an empty area of the control
panel, press down on the pen display
screen with your pen tip to test the
current tip feel setting. Use the
CURRENT PRESSURE bar to determine
how hard you must press on the pen
to reach maximum pressure.
Tips:
Use a soft TIP FEEL for a wider range of pressure values with most pressure-sensitive applications.
In some applications a soft pressure setting can make the pen overreact – any small press on the pen is
magnified on the screen. If you experience this, try a firmer TIP FEEL setting.
To make double-clicking easier, expand the tap area that accepts a double-click (the double-click distance).
A large double-click distance may cause a delay at the beginning of brush strokes in some graphics
applications. If you notice such effects, try setting a smaller double-click distance and using the side switch
to double-click.
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ADJUSTING ERASER FEEL
To adjust the eraser sensitivity of your pen, select the ERASER tab.
Note: Some product configurations may include a pen without an eraser.
Select the button function to
perform when using the eraser.
Customizes the amount of
pressure needed to erase.
Displays the eraser FEEL DETAILS
dialog box where you can further
customize the eraser sensitivity.
With your screen cursor positioned
over an empty area of the control
panel, press down on the pen
display screen with your pen’s
eraser to test the current eraser feel
setting. Use the CURRENT
PRESSURE bar to determine how
hard you must press on the eraser
to reach maximum pressure.
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ADVANCED TIP AND ERASER PRESSURE SETTINGS
To further customize tip or eraser pressure settings, select the PEN or ERASER tab and click on the DETAILS...
button. The options within the FEEL DETAILS dialog box enable you to change the tip or eraser pressure
sensitivity and click threshold settings independently. (In the PEN and ERASER tabs, these settings are
adjusted simultaneously with the TIP FEEL or ERASER FEEL slider.)
Drag the slider to select a
pressure sensitivity setting.
If you have a soft touch and
want to achieve full pressure
without having to apply full
force to your pen, choose a
softer setting.
The PROFILE graphically
displays the selected
pressure SENSITIVITY curve
and CLICK THRESHOLD
settings.
A curve that increases
quickly makes the pen feel
more sensitive.
Drag the slider to adjust
the click threshold level.
This setting determines
the amount of force
required to generate a tip
click.
Using your pen tip or
eraser, make several
strokes within the box to
test the results of your
changes.
Important: The TIP FEEL or ERASER FEEL sliders override the detail pressure settings. If you customize the
detail settings, then drag the slider, your detail settings will be removed.
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CUSTOMIZING PEN BUTTONS
Select the PEN tab to change the functions assigned to the side switches and tip of your pen.
Note: Some product configurations may include a pen without side switches.
Select the button function to
perform when pressing the upper
or lower side switch.
When you bring the pen tip within
5 mm (0.20 inch) of the pen display
screen surface without touching
the screen and press the upper or
lower side switch, the selected
function occurs.
Tip: To make double-clicking
easier, set the side switch to
double-click automatically
by selecting DOUBLE CLICK.
Double-click here to change the function assigned to the pen tip.
• At least one pen button should be set to the CLICK function.
• The tip must be set to CLICK in order to draw in most graphics
applications.
You can change the SIDE SWITCH MODE to best
fit the way you like to use the pen when making
right-clicks or other click functions.
To access the SIDE SWITCH MODE settings, click
on the OPTIONS... button at the bottom of the
control panel. In the OPTIONS dialog box:
• Select HOVER CLICK to perform click
functions without touching the pen tip to
the pen display screen surface.
• When CLICK & TAP is selected, you must
press the side switch while touching the
pen tip to the pen display screen surface in
order to perform a click function. CLICK &
TAP enables the precise placement of your
click functions, and is the default setting for
Tablet PCs.
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BUTTON FUNCTIONS
The following options are available for pen or Radial Menu settings. Not all options are available for all
controls or pen display models.
FUNCTION NAME
DESCRIPTION
CLICKS
•
CLICK
Simulates a primary mouse button click. Be sure at least one button performs this
function so you can always navigate and click.
•
RIGHT CLICK
Simulates a right mouse button click, which displays a context menu.
•
MIDDLE CLICK
Simulates a middle mouse button click.
•
DOUBLE CLICK
Simulates a double-click. For easier double-clicking, use this function instead of
tapping twice with the pen tip.
•
CLICK LOCK
Simulates holding down the primary mouse button. Press the pen button once to
initiate click lock. Press the button again to release click lock. Click lock is useful
for dragging objects or selecting blocks of text.
•
4TH CLICK
Simulates a 4th mouse button click.
•
5TH CLICK
Simulates a 5th mouse button click.
KEYSTROKE...
Enables you to simulate keystrokes Select this option to display the DEFINE
KEYSTROKE dialog box.
Enter a keystroke or keystroke combination in the KEYS entry box.
Keystroke combinations can include letters, numbers, function keys (such as F3)
and modifier keys (such as SHIFT, ALT, or CTRL for Windows, or SHIFT, OPTION,
COMMAND, and CONTROL for Macintosh). You can also select special keystrokes or
keystroke combinations from the ADD SPECIAL drop-down menu.
After defining a keystroke or keystroke sequence, click OK.
Important: Because the ENTER (Windows) and RETURN (Macintosh) keys
can be selected as a defined keystroke, they cannot be used to select OK.
You must use your pen to click on the OK button.
If prompted, enter a name for the keystroke definition. The name will be displayed
with the respective control or in the Radial Menu, as applicable.
You can create different keystroke functions for different applications.
See application-specific settings.
Deletes only the last entry in the
keystroke entry box.
Clears the keystroke entry box.
To learn which keystroke shortcuts are supported by a particular application, see
the documentation that came with the application.
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FUNCTION NAME
DESCRIPTION
MODIFIER...
Enables you to simulate modifier key(s) (such as SHIFT, ALT, or CTRL for Windows,
or SHIFT, OPTION, COMMAND, and CONTROL for Macintosh). Many applications use
modifier keys to constrain the size or placement of objects.
Choose one or more modifier key options. Select the
CLICK box if you want a mouse click to occur whenever
you press the pen button.
RADIAL MENU
Displays a Radial Menu on your screen. Each level of the hierarchical menu
consists of eight menu slices which may contain various features and options to
choose from.
BACK
Simulates the BACK command in browser applications.
FORWARD
Simulates the FORWARD command in browser applications.
PAN/SCROLL...
Enables you to position a document or image in any direction within the active
pane by pressing a pen button set for PAN/SCROLL and then dragging with the pen
tip across the pen display screen active area.
When you select PAN/SCROLL, the PEN
SCROLL SPEED dialog box prompts you
to set a scrolling speed for use in
applications that do not support
grabber hand (pixel-level) panning
within a document or image.
A slower setting reduces the scroll rate
and is useful for close-up and detail
work where you need precise control of
the image.
As you move the pen tip, the document
or image is repositioned to follow the
direction of pen movement on the pen
display screen surface.
Release the button or lift the pen tip
from the display screen surface when
you are done.
In some application windows the
document will precisely follow the
screen cursor as you move the pen tip,
while in others it will simply move in the
same general direction as the screen
cursor.
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FUNCTION NAME
DESCRIPTION
SHOW DESKTOP
Minimizes all open windows to display a clean desktop.
SWITCH APPLICATION
Brings up the application switching dialog with focus on the next open application.
On Windows 7 or Vista systems running Aero, Flip 3D will be activated with focus
on the next open applications.
OPEN/RUN...
Opens a dialog box where you can select a specific application, file, or script to
launch.
Click BROWSE... to locate an
application, file, or script to
launch. The selection you make
appears in the APPLICATION TO
RUN box. Click OK to accept the
selection.
The dialog box will close and the OPEN/RUN... option you have selected will be
assigned as your pen button option. Simply press the pen button to launch the
assigned option.
If your selection is for the Radial Menu, it will be displayed in the Radial Menu.
INK TOGGLE
(Macintosh.) Toggles the “ink in any application” function of Ink on and off.
Ink automatically recognizes and converts your handwriting into text and inserts it
into a document. Handwriting recognition must be turned on for this function to
work. See your Macintosh help for information on working with Ink.
EXPOSÉ
(Macintosh.) Tiles all open windows. To access this option, first choose
KEYSTROKE... and then click on the ADD SPECIAL menu within the dialog box.
PRESSURE HOLD
Locks the pressure at the current pressure level until the button is released.
For example, you can paint with pressure sensitivity until you reach the brush size
that you like. You can then press the button and continue painting with the same
size brush until the button is released.
PRECISION MODE
Changes the mapping around the current pen tip position such that you must
move the pen twice as far for the screen cursor to cover the same distance on the
display screen. To activate, press and hold a pen button to which the function has
been assigned. Releasing the button returns to normal mapping.
When your pen is in mouse mode, screen cursor movement is adjusted to act as if
acceleration were off and speed set to slow.
DISPLAY TOGGLE
For multiple monitor systems. Enables you to toggle the screen cursor between
the pen display and your other displays. When selected, your product can be
used either as a pen display (the screen cursor is positioned at the pen tip
location) or as a standard Wacom tablet (the screen cursor can be moved across
the entire desktop or additional displays). See working with Display Toggle.
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FUNCTION NAME
DESCRIPTION
MODE TOGGLE...
Toggles between pen mode and mouse mode. When first setting a pen button to
MODE TOGGLE..., the MOUSE MODE dialog box is displayed where you can adjust
the mouse acceleration and speed.
Sets the screen cursor tracking
speed when in mouse mode.
Sets the screen cursor acceleration
when in mouse mode.
Mouse mode settings can be accessed from a number of different locations within
the control panel. However, for each pen and application that you are customizing,
only one MOUSE ACCELERATION and SPEED setting can be made.
The mouse mode acceleration and speed settings are independent of system
settings. Changes you make to these settings in the Wacom Tablet control panel
do not affect similar system settings. However, changes made to similar system
settings may affect your pen display settings.
Default setting for the eraser. See erasing for information on using the eraser.
ERASE
TABLET PC
•
TABLET PC INPUT PANEL
(Tablet PCs and Windows systems that support the Tablet PC Input Panel.)
Opens the Tablet PC input panel when you press a pen button set to this function.
•
JOURNAL
(Windows 7 and Vista, and Tablet PC systems that include Microsoft Journal.)
Opens Microsoft Journal.
•
TABLET PC DEFINED
(Tablet PCs and Windows systems that support the Tablet PC Input Panel.)
Sets the button function according to settings found in the:
• Windows 7 and Vista TABLET PC SETTINGS and PEN AND INPUT DEVICES control
panels.
• Windows XP Tablet Edition TABLET AND PEN SETTINGS control panel.
DISABLED
Disables the button function.
APPLICATION DEFINED
Reports only the button number to the application. This is for applications, such
as CAD programs, that have built-in tablet support.
DEFAULT
Returns a button to its default setting.
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USING AND CUSTOMIZING THE RADIAL MENU
To display the Radial Menu, set a pen button to the RADIAL MENU function. Whenever you press that
button, the Radial Menu is displayed. The menu will extend over the entire desktop.
•
The hierarchical Radial Menu appears in circular
format. Each level of the menu consists of eight
control slices which may contain various features
and options to choose from.
•
Select an available option by clicking on it within
the Radial Menu.
•
The menu closes after you make a selection.
To close the Radial Menu without making a
selection, click on the ‘X’ located at the center of
the menu or on a control slice that has no
function assigned to it. You can also again press
the button used to display the menu.
Use the RADIAL MENU tab to customize the available functions on the Radial Menu.
1. Select a menu or submenu to
customize.
2. Select a control slice for which
to customize settings.
3. Choose the function(s) to
perform.
Returns the currently displayed
Radial Menu layout to its default
values.
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WORKING WITH DISPLAY TOGGLE
DISPLAY TOGGLE is available only on multiple monitor systems. The feature allows you to use your pen on
the interactive pen display to navigate the screen cursor to any display on your system. After setting a pen
side switch to the DISPLAY TOGGLE function, you can then press that button to toggle the screen cursor
between the pen display and your other displays. For example, your product can be used as a pen display
where the screen cursor is positioned at the pen tip location, or toggled for use as a standard Wacom tablet
where the screen cursor can be moved across the entire desktop or additional displays.
When you open the Wacom Tablet control panel and the pen display is the selected tablet, the DISPLAY
TOGGLE tab will be available if the system has two or more displays. The DISPLAY TOGGLE tab enables you to
define how the mapping will be applied to each toggled display.
•
•
When PEN DISPLAY TO DESKTOP
is selected and you press a pen
button that has been assigned
the DISPLAY TOGGLE function,
the screen cursor will toggle
from your pen display to the
entire system desktop.
Pressing the button a second
time returns the screen cursor
to the pen display.
When PEN DISPLAY TO OTHER
DISPLAYS is selected and you
press the pen button, the
screen cursor is toggled from
your pen display to another
active pen display or monitor.
If additional displays are
attached to the system, the
screen cursor will toggle to
each display in turn until it
returns to the pen display from
where the initial toggle began.
Important: If you are using
application-specific
settings with DISPLAY
TOGGLE, make sure each
customized application
in the APPLICATION list
(including ALL OTHER)
has a pen button that is
assigned to DISPLAY
TOGGLE.
Contents
ACTIVE AREA options enable you to determine the size of the area where the
pen is functional on the pen display. When you make a selection, the red
indicator updates to illustrate your choice.
• FORCE PROPORTIONS adjusts the size of the tablet’s active area to
maintain correct vertical and horizontal proportions between the pen
display and the entire desktop or newly mapped-to display.
Depending on your settings, some portions of the tablet active area may
no longer be usable when this option is selected.
• When deselected, the correct scale or proportions are not maintained –
for example, sketching a circle on the pen display may create an ellipse
on a mapped-to display screen.
• USE INSET AREA limits the tablet’s active area to a sizing of 6 x 8 inches.
If FORCE PROPORTIONS is also selected, this sizing may be less.
When deselected, as much as possible of the entire tablet active area
will be used for tablet-to-display mapping.
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APPLICATION-SPECIFIC SETTINGS
You can customize your pen for use with a particular application. For example, you may prefer a firm pen
tip pressure setting in one application and a soft pressure setting in another. The APPLICATION list enables
you to add an individual application to the list and then customize your settings for that application.
•
When no application-specific settings have been created and the pen is selected from the TOOL list, the
APPLICATION list displays the ALL icon containing tool settings that apply to all of your applications.
In the example below, no application-specific settings have been added for the PEN so the ALL icon is
displayed and the PEN will have the same settings in all applications.
•
When application-specific settings are added to the APPLICATION list, the ALL icon changes to ALL
OTHER, and an application icon is displayed for the newly added application(s).
In the above example, application-specific settings have been added for the PEN. If you select the ALL
OTHER icon and make changes to the tab settings, your changes will apply to the PEN in all applications
except those which you have added to the APPLICATION list. If you select an application icon and make
changes to the tab settings, your changes will apply to the PEN only while you are using that
application.
When you create application-specific settings, you are creating a separate group of settings for the pen
and selected application. See the following sections for additional details:
Creating an application-specific setting
Changing application-specific settings
Removing application-specific settings
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CREATING AN APPLICATION-SPECIFIC SETTING
To create an application-specific setting, first choose the pen display and pen for which you want to create
an application-specific setting. Then click on the APPLICATION list’s [ + ] button to display the ADD
APPLICATION FOR CUSTOM SETTINGS dialog box.
Choose from one of two methods to select an
application:
•
Open the application for which you want to
create custom settings, and then select that
application from the CURRENTLY OPEN
APPLICATIONS BOX.
•
BROWSE to select the executable file of any
application installed on your computer.
Your selection is added to the SELECTED APPLICATION
box, where the name of the selected application is
displayed.
Click OK to complete the process.
Note: If two programs have the same executable file
name, they will share the same customized
settings.
After adding an application, its icon appears in the APPLICATION list whenever the pen is selected in the TOOL
list. Select the application and then customize the control panel tab settings for your pen and the selected
application.
Once you have created application-specific settings, applications that have not been customized in this
manner will use the TOOL settings for ALL OTHER.
Tip:
First customize settings for one application. When you feel comfortable with the process, you can
create more application-specific settings.
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CHANGING APPLICATION-SPECIFIC SETTINGS
To change pen settings for a specific application, select PEN and the application and then customize the
tab settings.
REMOVING APPLICATION-SPECIFIC SETTINGS
To remove an application-specific setting:
1. In the TOOL list, select the PEN. Then, in the APPLICATION list, select the application you want to remove
from the list.
2. Click on the APPLICATION list’s [ – ] button. In the dialog box that appears, click DELETE to confirm your
selection. The selected application is removed from the list, along with any custom pen settings that
you may have created for it.
Tip:
To quickly remove all application-specific settings from the pen, remove the PEN from the TOOL list.
Then place the pen back on the pen display. The PEN will be added back to the TOOL list using the
default settings.
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TROUBLESHOOTING
Most of the time your interactive pen display will work flawlessly. But if you are having trouble, Wacom
recommends you do the following:
1. If the Wacom driver failed to load properly, first perform the recommended action in any error message
that may appear on your screen. If that does not solve the problem, review the troubleshooting
procedures in this chapter.
2. If the pen display does not function properly, refer to the troubleshooting sections on the following
pages. See also display troubleshooting, or look in the pen tablet troubleshooting. Your problem may
be described there and you can try the solution offered.
3. Open the Wacom pen display Read Me file for any information updates. You can also check the
product FAQs (Frequently Asked Questions) on the Wacom web site for your region.
4. If you are having a compatibility conflict between the pen display and a new hardware or software
product, consider downloading an updated software driver. Wacom periodically updates the software
driver to maintain compatibility with new products. See obtaining driver downloads.
5. If you have tried the suggestions in this guide and still cannot resolve the problem, then contact Wacom
for Technical Support. See the technical support options and the Read Me file for information on where
to obtain support for your region.
Testing the interactive pen display
Testing your pen
Display troubleshooting
Pen tablet troubleshooting
Technical support options
Obtaining driver downloads
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TESTING THE INTERACTIVE PEN DISPLAY
1. If the pen display power LED does not light, check the following:
•
First verify that the light on the power adapter is on. If the light is not on, check that the power cable
is properly connected to the power adapter and to an active AC outlet.
•
Check that the power adapter cable is securely connected to the pen display and that the power
switch is turned on. The power LED will glow orange or blue whenever the pen display is on.
Important: Use only an AC adapter specified for use with your pen display. Other adapters may cause
damage to your product.
2. If there is no display:
•
Make sure that your computer is turned on. The power LED will light blue when the proper video
signal is received. It will glow orange if there is no video signal or if the computer is in a power
saving mode.
•
Verify that the pen display is connected to an active DVI or VGA connector and that the DVI/VGA
switch is set to the correct video setting.
•
Check that your video card has been properly installed and is functional. If you have another
display that is compatible with your video card, you can connect that display to the card in order to
verify that the video card is operating correctly.
3. Verify that the tablet portion of your pen display and pen are working:
•
Press the pen tip against the display and verify that the status LED lights blue.
•
If the LED does not light, verify that the USB cable is plugged into an active USB port. If the
interactive pen display is plugged into a USB hub, try plugging it directly into the USB port on your
computer.
•
Be sure that the USB port to which you are connecting has not been disabled. It may be necessary
to check your system BIOS setting to verify that you have connected the pen display to an active
USB port.
•
The status LED will light blue when the pen display is registered as a USB device and the pen tip is
pressed against the display.
4. Check the pen. If you cannot make a selection on the display screen with the pen:
•
Test the pen by pressing the pen tip or eraser against the surface of the pen display. The pen
display status LED should light blue.
•
Now, without applying pressure to the pen tip but keeping the pen within 5 mm (0.2 inch) of the pen
display surface, press the side switch. The status LED should again light blue.
•
If the status LED does not light blue for these tests, be sure you are using a pen specified for use
with your product.
See testing your pen for detailed information.
•
If you are still having problems, you may have a defective pen or pen display.
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TESTING YOUR PEN
If the pen does not work as you expect, it is a good idea to first check the assigned functions or reset the
pen to its default conditions. A quick way to reset a pen to its default settings is to remove it from the TOOL
list by clicking on the list’s [ – ] button. After the pen has been removed, place it back onto the display
screen surface and the pen will be re-added to the TOOL list with its default settings.
Open the Wacom Tablet control panel and click on the ABOUT button. In the dialog box that appears, click
on the DIAGNOSE... button to open the DIAGNOSTICS dialog box. The DIAGNOSTICS dialog box displays
dynamic information about the interactive pen display and pen. This information is used when testing the
pen display and your pen.
If more than one pen display unit is connected to your system, be sure to select the unit for which you are
testing in the TABLET INFO column.
Note: When testing your pen buttons, if a button is set to RADIAL MENU or OPEN/RUN..., that function will
occur when the button is pressed. In this case you may want to change that button’s function
before testing.
1. While observing the POINTING DEVICE INFO column, bring your pen within 5 mm (0.2 inch) of the display
screen. A value for PROXIMITY, the DEVICE NAME, and DEVICE TYPE should be displayed.
2. Move your tool along the pen display screen surface. The X and Y Data values should change to reflect
the tool position.
3. Test your pen switches. The pen display status LED should light blue each time you click with the pen
tip, press the side switch, or press the pen eraser to the display screen.
•
Press on the display screen surface with the pen tip. The SWITCHES state and PRESSURE value
should change. (PRESSURE should change from approximately 0% with no pressure applied to
approximately 100% when full pressure is applied.)
•
Next, press the side switch without pressing the tip to the display screen surface. The SWITCHES
state should change. Do this for both positions of the DuoSwitch.
Tip = 1, DuoSwitch (lower position) = 2, DuoSwitch (upper position) = 3, Eraser = 1
•
Press the pen eraser to the display screen. The SWITCHES state and PRESSURE value should change.
(PRESSURE should change from approximately 0% with no pressure applied to approximately 100%
when full pressure is applied.)
4. When you are done, click on the CLOSE button to exit the dialog box.
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DISPLAY TROUBLESHOOTING
If you encounter problems with the display portion of the interactive pen display, refer to the following
tables; your problem may be described here and you can try the solution offered. For additional
information about color issues, see the documentation that came with your operating system or
applications.
General display problems
VGA problems
GENERAL DISPLAY PROBLEMS
No display. Power LED is off.
No display. Power LED is lit
blue.
The power LED is lit orange.
A ‘no signal go to power save’
message appears briefly on
your display screen.
A ‘cable disconnect go to
power save’ message
appears briefly on your display
screen.
Contents
Verify that the AC power cable is connected, and that the pen display
power switch is turned on.
Check the contrast, brightness, and backlight controls. Adjust as
necessary. Or, open the OSD menu and select the RESET option.
• Your computer may be in a power management mode.
Touch the pen tip to the display screen, move the mouse, or
depress any key on your keyboard.
•
Turn off both your computer and the pen display. Check the video
cable for bent or broken connector pins. Then properly connect the
video cable and turn on the pen display and your computer.
•
Verify that the DVI/VGA switch is properly set. Restart your
computer after changing the position of the switch.
•
•
Verify that the video card is properly installed.
Check that your computer is turned on.
•
Verify that you are using the video cable that came with the pen
display.
•
Check that the video cable is fully connected.
•
Turn off both your computer and the pen display. Check the video
cable and any video adapters for bent or broken connector pins.
Then properly connect the video cable and any necessary
adapters.
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Contents
An ‘out of range’ message
appears briefly on your display
screen.
A ‘set refresh range’ message
appears briefly on your display
screen.
The image appears multiple
times on the display.
When a still image is displayed
for a long period of time
without refreshing the screen,
an after-image remains for a
short period of time.
Color quality is inaccurate.
The color white does not
display as white.
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•
The input signal frequency is incorrectly set or not compatible with
the interactive pen display. Set the refresh rate to a vertical
frequency that is compatible with your pen display. If your video
card driver supports adjustment of the horizontal frequency, make
sure it is also set to a compatible value. See the product
specifications for frequency range details. On a single monitor
system you will need to connect a different display to change the
refresh rate.
•
The resolution or refresh rate is set too high. See the product
specifications for details about the maximum (native) resolution,
refresh rate, and other resolution sizes that can be used with your
pen display.
• Set the display properties to detect plug and play monitors.
Set the refresh rate to a vertical frequency that is compatible with your
pen display. See the product specifications for frequency range
details.
Do not extend the video cable or use an input selector switch box.
Use a screen saver or other power management feature.
•
Open the OSD menu and select the RESET option.
•
Be sure the color profile has been installed and is selected as the
profile for use with your operating system and applications.
(Some models may not include a color profile.)
•
Any changes to the contrast setting should be made in small
increments as changes in contrast may affect color accuracy.
Be sure the color profile has been installed and is selected as the
profile for use with your operating system and applications.
(Some models may not include a color profile.)
•
•
Verify that the display is operating at the factory default settings.
If that is not sufficient, then adjust color as necessary. For details
on color management, refer to your operating system and
application documentation.
•
Verify that the video cable and connector are fully connected.
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VGA PROBLEMS
The display ripples or flickers.
The display is not clear.
Text or other portions of the
screen appear blurred.
The display and LCD panel are
not lined up. The display size
is not correct.
The display ripples or shows a
moiré pattern. The display
color is not even.
•
Open the OSD menu and select the AUTO ADJUST option.
Then, if necessary, manually adjust pitch and phase.
•
Verify that the display adapter or video card matches the
specifications for the interactive pen display.
•
•
Adjust the refresh rate in the display properties control panel.
Set the display resolution of your video card to the maximum
(native) resolution that can be used with your pen display. See the
product specifications for details.
•
Turn off the pen display, then turn it back on.
•
Open the OSD menu and select the AUTO ADJUST option.
If necessary, manually adjust the brightness, pitch, and phase
settings.
Open the OSD menu and select the AUTO ADJUST option.
•
•
•
•
Contents
As necessary, adjust pitch and phase, and horizontal and vertical
position. Note that some video cards may not show the display in
proper sizing.
Open the OSD menu and select the AUTO ADJUST option. If this
does not solve the problem, select the RESET option to set the
display back to the factory default settings.
As necessary, adjust pitch and phase.
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PEN TABLET TROUBLESHOOTING
If you encounter problems with the tablet portion of the interactive pen display, see the following tables.
Your problem may be described here, and you can try the solution offered. Be sure you refer to the pen
display Read Me file for the latest information.
For additional information, visit Wacom’s web site at http://www.wacom.com/productsupport.
GENERAL PROBLEMS
The computer does not have
an available USB port.
A USB device plugged into
one of the pen display USB
ports does not function.
Check if there is an available USB port on a USB hub. If not available
you will need to add a USB hub or USB card.
1. Make sure the pen display itself is properly connected to a working
USB port on your computer.
2. Then be sure the pen display is powered on and that the power LED
lights blue. The unit contains a powered USB hub and the
integrated USB ports will not work when the power is off.
3. If the USB device does not work, try plugging it into a USB port
directly on your computer.
The pen display power LED is
off.
The pen works only in mouse
mode, and does not draw or
write with pressure sensitivity.
The pen does not draw or
write with pressure sensitivity.
Clicking is difficult.
The pen selects everything or
will not stop sketching.
Contents
4. If your USB device is still not functioning properly, contact the
manufacturer for that particular device.
Make sure the pen display power switch is turned on.
Check that the AC power adapter is plugged into both the pen display
and an active power outlet.
Use only a power adapter specified for use with your pen display; other
adapters may cause damage to your product.
The driver software for the tablet portion of the pen display was not
installed or did not load properly.
Make sure the driver software is installed and functioning.
Install the driver software in accordance with the instructions found in
the installation section of this manual.
Some applications require that you turn on the pressure capabilities
within the application or selected tool before the pen will respond as a
pressure-sensitive tool.
Verify also that your application supports pressure sensitivity.
Open the Wacom Tablet control panel and go to the PEN tab.
Try using a lighter TIP FEEL.
Open the Wacom Tablet control panel and go to the PEN tab.
Move the TIP FEEL slider toward FIRM or select DETAILS... and increase
the CLICK THRESHOLD setting. If this does not help, see testing your
pen.
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Double-clicking is difficult.
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52
Be sure you are quickly tapping the display screen twice in the same
place on the pen display active area. Wacom recommends using the
side switch to double-click.
Open the Wacom Tablet control panel and go to the PEN tab.
Try increasing the TIP DOUBLE CLICK DISTANCE or using a lighter TIP FEEL.
The eraser selects everything
or will not stop erasing.
You notice a delay at the
beginning of pen or inking
strokes.
You have to press hard with
the pen when clicking or
writing.
The pen tip does not function.
Windows: Try setting your system to launch programs with a single
click. See clicking.
Open the Wacom Tablet control panel and go to the ERASER tab.
Move the ERASER FEEL slider toward FIRM, or select the DETAILS...
button and increase the CLICK THRESHOLD setting. If this does not help,
see testing your pen.
Open the Wacom Tablet control panel and go to the PEN tab.
Try decreasing the TIP DOUBLE CLICK DISTANCE. If that does not work,
move the TIP DOUBLE CLICK DISTANCE slider to the OFF position in order
to turn off double-click assist.
Open the Wacom Tablet control panel and go to the PEN tab.
Move the TIP FEEL slider toward SOFT, or select the DETAILS... button
and decrease the SENSITIVITY and CLICK THRESHOLD settings.
Be sure you are using the pen that originally came with your interactive
pen display. Other pens may not function properly on the pen display.
Check the control panel’s PEN tab and verify that a CLICK function is
assigned to the pen tip.
Make sure the status LED lights blue when the tip is pressed. If the
LED does not light, verify that the USB cable is plugged into an active
port on your computer or on a USB hub.
The pen tip and screen cursor
do not properly line up.
Changing the function settings
for the pen has no effect.
Contents
If the LED still does not light, you may have defective hardware (see
troubleshooting).
Open the Wacom Tablet control panel and select the CALIBRATE tab.
Continue with calibrating the pen display.
Make sure you change the settings for the pen and application that you
are using. See application-specific settings.
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The pen side switch does not
work.
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Be sure you are using the pen that originally came with your pen
display. Other pens may not function properly on the pen display.
Be sure to press the side switch when the pen tip is within 5 mm
(0.2 inch) of the pen display active area. Do this without pressing down
on the pen tip.
In the Wacom Tablet control panel, verify that the side switch is set to
the proper function you are expecting to occur for the application and
tool you are using.
Check also the SIDE SWITCH MODE. If CLICK & TAP is selected, you will
need to first press the side switch then touch the pen tip to the pen
display screen surface in order to perform a click function.
Make sure the status LED lights blue when you press the side switch.
If not, verify that the USB cable is plugged into an active USB port on
your computer or on a USB hub; the LED will not light if the USB cable
is not plugged into an active port.
The screen cursor moves but
it does not jump to the pen tip
location when the pen is
placed on the display screen,
and it does not follow the pen
tip when the pen is moved
across the display.
When using the pen display on
a multiple monitor system, you
cannot use the pen to control
the other monitor(s).
The line you are sketching
does not line up with the
location of the screen cursor.
Contents
If the LED does not light, you may have defective hardware (see
troubleshooting).
Make sure the Wacom driver has loaded properly by opening the
Wacom Tablet control panel. If the driver did not load you will see an
error message. If an error message appears, reboot your computer.
If the problem persists, refer to the installation instructions and reinstall
the Wacom driver software. (For Macintosh, you must restart your
computer after installing the Wacom driver for proper operation.)
If you have customized the side switch on your pen to toggle between
pen mode and mouse mode, make sure that your pen display is
operating in pen mode.
Set a pen button to DISPLAY TOGGLE, and then press that button to cycle
between pen control for the pen display and your other displays.
You can also use your pen to control the other monitors in mouse
mode. To use mouse mode, first set a pen side switch function to
MODE TOGGLE.... Then use the switch to toggle between pen mode and
mouse mode.
To function properly, some applications require that the pen is set to
pen mode. Make sure the pen has not been toggled to mouse mode.
If the pen is set to pen mode and the problem still exists, then you may
have a corrupted preferences file. Follow the instructions in the
Windows or Macintosh troubleshooting sections to create a new
preferences file.
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The computer does not go to
sleep.
The screen cursor jumps back
when using your regular
mouse or trackball.
The screen cursor moves
erratically or jumps around on
the display screen when
another tablet is connected to
your computer.
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When you are not using the pen, remove it from the pen display surface
or the pen display will continue to send data, keeping the computer
awake.
When the pen is not in use, place it in the pen storage compartment,
or at some location near the pen display – but not on the display.
Leaving your pen on the display may interfere with screen cursor
positioning when using other input devices.
The tablet portion of the interactive pen display emits electromagnetic
waves at a certain frequency. If another tablet is too closely placed to
the unit it may interfere with screen cursor positioning. If this occurs,
move the tablet further away from the pen display.
WINDOWS-SPECIFIC PROBLEMS
You suspect the pen display
preferences may be
corrupted, or want to make
certain that all settings are at
their factory defaults.
Use the Wacom Tablet Preference File Utility to work with your
preferences. Close any open applications. Click the START icon and
select ALL PROGRAMS. Then select WACOM TABLET and WACOM TABLET
PREFERENCE FILE UTILITY.
•
It is a good idea to first back up your tablet preferences. In the
TABLET PREFERENCE FILE UTILITY dialog box, click BACKUP... and
follow the prompts.
•
Then, delete the tablet preferences a follows:
Single user. In the TABLET PREFERENCE FILE UTILITY dialog box, click
the REMOVE button under MY PREFERENCES to delete the
preferences for the current user.
Multiple users. Click the REMOVE button under ALL USER
PREFERENCES to delete preferences for multiple users. Note that
administrator rights are required to delete preferences for all users.
Relaunch any currently open tablet-aware applications that you
may be running.
After changing right- and lefthanded settings in the
computer’s mouse control
panel, the pen tip no longer
functions properly.
Contents
You can quickly restore tablet preferences that have been backed up
by clicking RESTORE... under MY PREFERENCES.
Restart Windows for your Wacom tool settings to be correctly
recognized.
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MACINTOSH-SPECIFIC PROBLEMS
At startup, a dialog box
appears telling you that either
the driver failed to load or the
pen display preferences have
not yet been created.
The tablet portion of the pen display was not detected at startup.
Make sure the USB interface cable is securely connected to an active
USB port on your computer or to a USB hub. Make sure that the pen
display power LED is on. If this does not correct the problem, see
troubleshooting.
From the GO menu, select the UTILITIES folder and launch the SYSTEM
PROFILER. Select USB from the HARDWARE section of the CONTENTS list.
A Wacom USB pen display model should be listed. If a pen display
model is not listed, check the pen display USB cable connection or try
plugging the pen display into a different USB port.
You suspect the pen display
preferences may be
corrupted, or want to make
certain that all settings are at
their factory defaults.
If this does not help, contact Wacom for Technical Support.
See technical support options.
Use the Wacom Tablet Utility to work with your preferences. Close any
open applications. Open the main APPLICATIONS folder. Then open the
WACOM TABLET folder and run the WACOM TABLET UTILITY.
•
It is a good idea to first back up your tablet preferences. In the
WACOM TABLET UTILITY dialog box, select CURRENT USER or ALL
USERS. Then click BACKUP... and follow the prompts.
•
Then, delete the tablet preferences as follows:
Single user. When the utility starts, select CURRENT USER and click
on the REMOVE button. Log out, then log back in. When the pen
display driver loads it will create a new preferences file with the
factory defaults.
Multiple users. When the utility starts, select ALL USERS and click
on the REMOVE button. Log out, then log back in. When the pen
display driver loads it will create new preferences files with the
factory defaults.
You can quickly restore tablet preferences that have been backed up
for the CURRENT USER or ALL USERS by clicking on the RESTORE... button
within the utility.
Note: Do not manually remove the WACOM TABLET.PREFPANE file from
the main LIBRARY PREFERENCEPANES folder. This file is only to be
removed when uninstalling the Wacom software driver, and then
only when using the WACOM TABLET UTILITY.
Recalibrate the pen display.
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Ink does not work correctly
with the pen display.
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There may be a problem with the Ink preferences. Remove the
damaged preference files as follows. They will be re-created when you
enable handwriting recognition.
1. Open the SYSTEM PREFERENCES pane, choose SHOW ALL and select
INK. Then turn off handwriting recognition.
2. From the GO menu, choose your HOME. Open the LIBRARY and
PREFERENCES folders. Remove the following preferences:
•
COM.APPLE.INK.FRAMEWORK.PLIST
•
COM.APPLE.INK.INKPAD.PLIST
•
COM.APPLE.INK.INKPAD.SKETCH
3. Go back to SYSTEM PREFERENCES and INK, and then enable
handwriting recognition.
4. Test the Ink function using your Wacom pen display and pen.
If this procedure does not resolve your problem with Ink, contact Apple
Support for further assistance. Wacom is not the software
manufacturer for Ink and we are limited in our abilities to support a third
party software application.
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TECHNICAL SUPPORT OPTIONS
If you have a problem with your interactive pen display, first check the appropriate installation section in
this guide to make sure the unit is installed correctly. Then review the troubleshooting procedures.
If you cannot find the answer in this guide, you may find updated information about your problem in the
appropriate Read Me file for your platform (located on the Installation CD). You can also check the product
FAQs (Frequently Asked Questions) on the Wacom web site for your region.
If you have an Internet connection, you can download the latest software drivers from the Wacom web site
for your region. See obtaining driver downloads.
If you cannot solve the problem and you think your Wacom product is not working properly, contact the
Wacom support staff for the area where your product was purchased. See the Wacom pen display Read
Me file, located on the Installation CD, for contact information.
When you call, you should be at your computer with the following information available:
•
This manual.
•
Pen display serial number. (See the label on the back of the unit.)
•
Driver version number. (See the Installation CD or click on the Wacom Tablet control panel ABOUT
button.)
•
The make and model of your computer, and operating system version number.
•
The make, model, and connection type of your video card.
•
A list of peripheral devices attached to your computer.
•
The software application and version you were using when the problem occurred.
•
The exact wording of any error message that appeared on your screen.
•
What happened and what you were doing when the problem occurred.
•
How you tried to solve the problem.
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OBTAINING DRIVER DOWNLOADS
Wacom periodically updates the software driver for the tablet portion of the interactive pen display to
maintain compatibility with new products. If you are having a compatibility problem between your
interactive pen display and a new hardware or software product, it may be helpful to download a new
Wacom software driver (when available) from the Internet.
USA, Canada, Central and South America
Worldwide Web:
http://www.wacom.com/productsupport
Software updates
Worldwide Web:
http://www.wacom.eu/downloads
Software updates
Worldwide Web:
http://tablet.wacom.co.jp/download
Software updates
(Japanese)
Worldwide Web:
http://www.wacom-asia.com
Software updates
(English)
Worldwide Web:
http://www.wacom.com.cn
Software updates
(Simplified Chinese)
Worldwide Web:
http://www.wacomkorea.com
Software updates
(Korean)
Worldwide Web:
http://www.wacom.com.tw
Software updates
(Traditional Chinese)
Europe, Middle East and Africa
Japan
Asia Pacific (English)
China
Korea
Taiwan
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APPENDIX
This section contains tips on caring for your interactive pen display, instructions on how to uninstall the
software, your license and warranty, and more.
Caring for the interactive pen display
Replacing the pen tip
Using an alternate mount or stand
Uninstalling the interactive pen display
Managing preferences
Installing multiple tablets
Pen and digital ink capabilities in Windows
About the Windows Tablet PC Input Panel
Product specifications
Product information
Ordering parts and accessories
Available parts and accessories
Radio and television interference
Precautions
Warranty (Worldwide, Except for Europe, Africa and Middle East)
Licence warranty conditions (Europe, Africa and Middle East)
CARING FOR THE INTERACTIVE PEN DISPLAY
Keep the pen and the LCD screen surface clean. Dust and dirt particles can stick to the pen and cause
excessive wear to the display screen surface. Regular cleaning will help prolong the life of your LCD screen
surface and pen.
Keep the pen display and pen in a clean, dry place and avoid extremes in temperature. Room temperature
is best. The pen display and pen are not made to come apart. Taking apart the product will void your
warranty.
Important: Take care to never spill liquids onto the pen display or pen. Be especially careful of getting the
display, or pen buttons and tip wet as they contain sensitive electronic parts that will fail if liquids
enter them.
To clean the pen display casing or the pen, use a soft, damp cloth; you can also dampen the cloth using a
very mild soap diluted with water. Do not use paint thinner, benzine, alcohol, or other solvents to clean the
unit casing or pen.
To clean the display screen, use an anti-static cloth or a slightly damp cloth. When cleaning, apply only a
light amount of pressure to the display screen and do not make the surface wet. Do not use detergent to
clean the display screen; this may damage the pen display screen. Please note that damage of this kind is
not covered by the manufacturer’s warranty.
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REPLACING THE PEN TIP
The pen tip (nib) will wear with normal use. Excessive pressure will cause it to wear sooner. If your pen
display has a coated surface a worn nib may cause damage. To avoid this, periodic tip replacement is
recommended.
When the nib gets too short or develops a sharp edge, replace it with one of the extra nibs that came with
the pen.
Clasp the old nib with a Wacom nib
extraction tool, pair of tweezers,
needle-nosed pliers, or similar
instrument and pull it straight out of
the pen.
Slide the end of the new nib straight
into the barrel of the pen. Firmly push
the nib until it stops. The new nib will
slide into the correct position.
Replace the pen nib when it gets too short, or less than 1 mm (0.04 inch).
Warning
Choking hazard. Prevent children from swallowing the pen nib or side switch. The pen nib or side switch may
accidentally be pulled out if children are biting on them.
Important: When not in use, place the pen in the pen storage compartment or lay it flat on your desk.
To maintain the sensitivity of your pen, do not store the tool in a container where it will rest on its tip.
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USING AN ALTERNATE MOUNT OR STAND
If you will be using the interactive pen display in an installation that requires the use of an alternate
mounting platform, you can remove the adjustable stand from the unit and mount the pen display onto any
mount arm or stand conforming to the VESA standard.
For model DTU-2235B, the mount arm or stand must conform to the VESA 100 mm standard.
Mounting screws that are 4 mm wide with a 0.7 mm pitch (M4 Regular), with a screw clearance depth of
15 mm are required. Exceeding the clearance depth of 15 mm will damage the internal components of the
pen display.
To remove the adjustable stand and attach the pen display
to a different mounting platform:
1. Turn off your computer and power off the pen display.
Then disconnect all cables from between the unit and
your computer.
2. Protect the display screen surface by spreading a soft
cloth onto a flat table and placing the pen display face
down on the cloth.
3. Remove the four screws and lift the adjustable stand
assembly away from the body of the unit.
4. Using the appropriate screws for your mounting
platform, firmly attach the pen display to the alternate
mounting platform.
5. Refer to the installation instructions and reattach the
cabling.
Caution
When attaching the pen display onto an alternate
mounting platform, be sure to follow all instructions in
the documentation supplied by the platform
manufacturer. If improperly installed, the unit could
fall, resulting in damage to the unit or physical injury.
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UNINSTALLING THE INTERACTIVE PEN DISPLAY
Follow the appropriate procedure below to remove the Wacom driver software and the pen display from
your system.
Important: When you remove the Wacom driver software from your system, your Wacom interactive pen
display will no longer operate with full tablet functionality but will continue to function as a mouse
device.
Windows:
1. Click on the Windows START button and open the CONTROL PANEL.
2. In the CONTROL PANEL window for
•
Windows 7 and Vista: click on UNINSTALL A PROGRAM. In the dialog box that appears, choose
WACOM TABLET and click on the UNINSTALL button.
•
Windows XP or XP x64: select ADD OR REMOVE PROGRAMS. In the ADD OR REMOVE PROGRAMS
window, choose WACOM TABLET and click on the REMOVE button.
3. Follow the prompts to remove the software driver. (If prompted, enter your administrator login name
and password.)
4. When the driver has been removed, shut down your system, power off your computer, and turn
off the pen display. When your computer and pen display are off, disconnect the pen display from your
computer.
Macintosh:
1. From the GO menu, choose APPLICATIONS and open the WACOM TABLET folder.
2. Double-click on the WACOM TABLET UTILITY icon and select the TABLET SOFTWARE: REMOVE button.
Enter your administrator login name and password.
3. After the removal is completed, click OK.
4. Shut down your computer and turn off the pen display. When your computer and pen display are off,
disconnect the pen display from your computer.
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MANAGING PREFERENCES
Use the Wacom tablet preferences utility to manage your pen display preferences for a single or multiple
users.
For Windows, first close any open applications. Then open the utility by clicking the START icon and
selecting ALL PROGRAMS. Select WACOM TABLET and WACOM TABLET PREFERENCE FILE UTILITY.
•
To remove preferences for the current user, click on the REMOVE button under MY PREFERENCES.
•
To delete preferences for multiple users, click on the REMOVE button under ALL USER PREFERENCES.
Administrator rights are required to delete preferences for all users. Relaunch any currently open
tablet-aware applications that you may be running.
•
To back up your preferences, click on the BACKUP... button under MY PREFERENCES.
•
To restore preferences that you had previously backed up, click on the RESTORE... button under MY
PREFERENCES.
Be sure to carefully follow any prompts that may appear.
For Macintosh, open the main APPLICATIONS folder. Then open the WACOM TABLET folder and run the
WACOM TABLET UTILITY.
•
To remove preferences, select CURRENT USER or ALL USERS. Then click on the REMOVE button.
Log out, then log back in. When the software driver loads it will create a new preferences file with the
factory defaults.
•
To back up your preferences, select CURRENT USER or ALL USERS. Then click on the BACKUP... button.
•
To restore preferences that you had previously backed up, select CURRENT USER or ALL USERS.
Then click on the RESTORE... button.
Be sure to carefully follow any prompts that may appear.
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INSTALLING MULTIPLE TABLETS
The TABLET list displays an icon for any supported pen display or tablet that has been detected on your
system, and allows you to select the pen display or tablet for which your changes will apply.
Select a pen display or tablet icon for
which to customize pen and application
settings.
• The control panel will not launch
unless a supported pen display or
tablet is connected to the computer.
• Settings can only be viewed or
changed for an attached pen display
or tablet.
To add a new pen display or tablet, connect it to your computer. For USB products, the system searches
the USB ports. When the new pen display or tablet is found, it is automatically initialized.
Important: When installing additional pen displays or tablets on Windows systems, please note that the
eraser function may not work in some applications when using the additional pen display(s) or
tablet(s). The eraser function will continue to work correctly using the first unit that was added to the
control panel.
To remove one of multiple tablets from the driver, in the Wacom Tablet control panel select the pen display
or tablet icon to be deleted and click on the [ – ] button next to the TABLET list.
•
A pen display or tablet cannot be deleted from the control panel list unless it is attached to the
computer.
•
Note that you will need to restart your computer before you can again add the pen display or tablet to
the driver.
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PEN AND DIGITAL INK CAPABILITIES IN WINDOWS
Microsoft Windows 7 and Vista provide extensive support for pen* input. When using the interactive pen
display with a computer running Windows 7 or Vista, your experience is enhanced by powerful note taking,
handwriting recognition, fast navigation, and other digital inking options designed to give you quick,
intuitive results with the Wacom pen.
•
Note taking. Use your Wacom pen to jot notes and capture quick sketches in Windows Journal.
Journal simulates a physical notebook, but with the advantages of digital note taking. You can choose
from a variety of pen, marker, and highlighter tools, plus an eraser that is easily activated by the eraser
of your Wacom pen. Journal also includes a powerful search engine that can even locate your
handwritten content.
•
Handwriting recognition. Because Windows 7 and Vista include powerful handwriting recognition
capabilities, you can use your Wacom pen to quickly enter handwritten information anywhere the
computer accepts typed input. You can convert your handwritten content to typed text at any time.
•
Gestures. Use your Wacom pen to make simple gestural movements on the pen display to trigger
customizable actions for navigation, editing, and other functions. To customize your gestures, select
the FLICKS tab in the PEN AND INPUT DEVICES control panel.
•
Digital Ink in Microsoft Office 2007. Use your Wacom pen to full advantage with the enhanced digital
mark-up and inking tools available in Microsoft Office 2007 or later applications running on Windows 7
or Vista. Found on the REVIEW tab within applicable applications, these tools provide a consistent set of
inking options. For quick access, you can add specific inking tools to the Quick Access Toolbar located
at the top of each application.
To make the most of the pen in Microsoft Windows, be sure to study the documentation that came with
your system, including the Windows training tools and Tablet PC tutorial. You can access the Tablet PC
Pen Training from the START menu by choosing ALL PROGRAMS, TABLET PC, and TABLET PC PEN TRAINING.
Note: The following workarounds in the software driver for the tablet portion of the pen display improve
performance in Windows 7 and Vista:
•
The Pen Flicks and ‘press-and-hold-to-right-click’ features are disabled in graphics applications using
the Wintab API.
•
There is no pressure sensitivity in Journal and other Ink features when both the Flicks and ‘press-andhold-to-right-click’ features are disabled in the Vista PEN AND INPUT DEVICES control panel.
* Pen features supported in all versions of Windows 7 and Vista except Windows 7 Starter and Home Basic, and
Windows Vista Home Basic.
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ABOUT THE WINDOWS TABLET PC INPUT PANEL
The Windows 7 or Vista Input Panel enables you to use handwriting or an on-screen keyboard to directly
enter text with your Wacom pen. There are different ways to launch the Input Panel:
•
Click on the Input Panel icon which appears when you move the screen cursor into a text entry area.
•
Click on the Input Panel tab, located by default on the left edge of the display screen.
•
Click on the Tablet PC Input Panel icon located on the Windows taskbar. If the icon is not visible, rightclick on the taskbar, select TOOLBARS, and TABLET PC INPUT PANEL.
To customize the Input Panel:
1. First open the Input Panel and then click on TOOLS in the menu bar.
2. Select OPTIONS to open the Input Panel Options dialog box.
3. Customize the Input Panel settings for the way you like to work.
To learn more about using your Wacom pen in Microsoft Windows and Office 2007 or later, study the
documentation that came with your system and Microsoft Office applications. Be sure to take advantage
of the Windows training tools, including the Tablet PC tutorial, available from Microsoft.
You can visit also the Wacom web site at www.wacom.com/vista for additional information on working with
your Wacom pen in Windows.
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PRODUCT SPECIFICATIONS
Model DTU-2235B interactive pen display
Pen (model UP-817E)
Pen (model UP-818E)
MODEL DTU-2235B INTERACTIVE PEN DISPLAY
General specifications
Display
Tablet
Power adapter
GENERAL SPECIFICATIONS
Dimensions (W x D x H)
564.0 x 374.0 x 55.5 mm (22.2 x 14.7 x 2.2 in), excluding stand
Weight
7.4 kg (16.3 lb), including stand
Input voltage
12 VDC
Power consumption,
with AC adapter
39W (max.), 2W or less in sleep mode, 1W or less in off mode
Power management
VESA DPMS
Compatibility
Windows: 7, Vista, XP (32 and 64 bit)
Macintosh: OS X, v10.4.1 or later
Cover plate
Tempered AG etching glass with AR film (backside)
Cables
DVI-I to DVI-D, DVI-I to VGA, USB
USB hub
Integrated, USB v2.0 powered hub with two external ports,
500 mA per port
Operating temperature and
humidity
5° to 45° C, 20 to 85% RH (non-condensing)
Storage temperature and
humidity
-10° to 60° C, 20 to 90% RH (non-condensing)
(maximum storage humidity is 38% at a temperature of 60° C, and maximum
storage temperature is 42° C at a humidity of 90%)
Certification and compliance
FCC part 15 class B & Subpart C, Industry Canada Class B, CE, VCCI Class B,
EDID 1.3, C-tick, BSMI, MIC, CCC, GOST-R, CB, J-MOSS, The European
Union RoHS Directive 2002/95/EC, Chinese RoHS
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DISPLAY
Display panel
a-Si active matrix TFT LCD
Screen size
476.64 x 268.11 mm (18.78 x 10.56 in)
Aspect ratio
16 : 9
Number of pixels
1920 x 1080
Input video signal
Analog: 0.7 Vp-p positive at 75 ohm
H/V separate sync, TTL level, positive/negative
H/V composite sync, TTL level, positive/negative
Digital: DVI revision 1.0
Output video signal
Analog: analog output
Video: RGB (75 ohm loading)
Digital: TTL output
Pixel rate: up to 138.5 MHz, Sync: Hs, Vs, Xs
Resolutions, in pixels
1920 x 1080, 1680 x 1050, 1440 x 900, 1280 x 1024, 1280 x 960, 1280 x 800,
1152 x 864, 1024 x 768, 800 x 600, 640 x 480 (all values at 60 Hz)
White luminance uniformity
75% (min.)
Synchronization range
Vertical: 56 to 75 Hz, Horizontal: 30 to 80 kHz
Timing modes
12 preset modes + 12 user modes
Display area
476.64 x 268.11 mm (18.78 x 10.56 in)
Pixel pitch
0.24825 x 0.24825 mm (0.00978 x 0.00978 in)
Viewing angles @ CR10:1
(horizontal/vertical)
170 / 160, typical
Display colors
16.7 million
Contrast ratio
700 : 1 (max.)
Response time (response time
Tr+Tf) or display response time
(Tr+Tf)
5 ms typical (rise and fall)
Luminance (brightness)
200 cd/m2 (max.)
OSD manual control
Brightness, contrast, pitch, phase, vertical position, horizontal position,
transparency, auto adjust, language, back light, menu position, reset, scaling,
color temperature (9300K/6500K/5000K/Custom/User/Direct)
Plug and Play
DDC2B, DDC/CI
LCD quality
Each interactive pen display LCD panel is produced under very stringent
quality standards. Production techniques cannot guarantee an absolutely
perfect TFT display. Wacom does not allow any pixel to be always white or
always black. A small number of pixels (4 or less) are allowed to show a wrong
color for some parts of the color spectrum. This does not mean the display is
defective.
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TABLET
Reading technology
Electromagnetic resonance method
Active area
476.6 x 268.1 mm (18.78 x 10.56 in)
Resolution
0.01 mm/point (2540 lpi)
Accuracy
±0.5 mm (±0.02 in), center
Edge area 1
(20 mm (0.79 in) wide from edge of display area) to be ±2.0 mm (±0.079 in)
Edge area 2
(3 mm (0.12 in) wide from edge of display area) to be ±4.0 mm (±0.158 in)
Reading height
5 mm (0.2 in)
Maximum report rate
133 points/sec.
Pressure levels
512 levels
Communication interface
USB
POWER ADAPTER
Input voltage
100 to 240 VAC, 50/60 Hz
Output voltage
12 VDC, 5.0 A (max)
PEN (MODEL UP-817E)
Pressure levels
512
Pen tip travel
0.2 mm (0.008 in), approximately
Eraser tip travel
0.2 mm (0.008 in), approximately
Physical dimensions (L x D)
147.5 x 12.5 mm (5.81 x 0.49 in)
Weight
12 g (0.42 oz), approximately
Side switch type
Rocker switch
The pen model included with your product may vary.
PEN (MODEL UP-818E)
Pressure levels
512
Pen tip travel
0.2 mm (0.008 in), approximately
Eraser tip travel
0.2 mm (0.008 in), approximately
Physical dimensions (L x D)
147.5 x 12.5 mm (5.81 x 0.49 in)
Weight
12 g (0.42 oz), approximately
Side switch type
Rocker switch
The pen model included with your product may vary.
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PRODUCT INFORMATION
To learn more about your interactive pen display and how to take full advantage of the many pen and digital
inking features in Microsoft Windows 7 and Vista, visit the Wacom web site for your region:
USA, Canada, Central and South America
http://www.wacom.com/productinfo
Europe, Middle East and Africa
http://www.wacom.eu
Japan
http://tablet.wacom.co.jp
Asia Pacific (English)
http://www.wacom-asia.com
China (Simplified Chinese)
http://www.wacom.com.cn
Korea
http://www.wacomkorea.com
Taiwan
http://www.wacom.com.tw
Thailand
http://www.wacom-thai.com
ORDERING PARTS AND ACCESSORIES
To purchase parts and accessories, refer to the Wacom pen display Read Me file and see who to call for
your region.
You can also do the following:
To purchase parts and accessories in the USA or Canada, call 1.888.884.1870 (toll-free) or visit Wacom’s
web site at http://www.WacomDirect.com (USA only).
To purchase parts and accessories in Europe, call +49 (0)180.500.03.75 or send an email to
spareparts@wacom.eu. Or, visit http://shop.wacom.eu. You can also contact your local dealer, distributor,
or technical support using the appropriate number for your region.
To purchase parts and accessories in Australia, Singapore, Taiwan and Korea, please visit:
www.BuyWacom.com.au, www.BuyWacom.com.sg, www.BuyWacom.com.tw and www.BuyWacom.co.kr,
respectively.
To purchase parts and accessories in other countries, please contact your local dealer or distributor.
Please note that not all parts and accessories may be available in all regions.
AVAILABLE PARTS AND ACCESSORIES
For a list of available parts and accessories, visit the Wacom web site for your region.
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RADIO AND TELEVISION INTERFERENCE
The equipment described in this manual generates, uses, and can radiate radio-frequency energy. If it is not installed
and used properly – that is, in strict accordance with applicable instructions – it may cause interference with radio and
television reception.
FCC NOTICE
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15
of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
You can determine whether the equipment is causing interference by powering it off. If the interference stops, it was
probably caused by the equipment.
If the equipment does cause interference to radio or television reception, you may be able to correct the interference
by using one or more of the following measures:
• Rotate the television or radio antenna until the interference stops.
• Move the equipment farther away from the television or radio.
• Plug the equipment and computer into an outlet that is on a different circuit from the television or radio.
If necessary, consult your Wacom dealer or an experienced radio/television technician for help.
Changes or modifications to this product not authorized by Wacom could void the FCC Certification and negate your
authority to operate the product.
See also Industry Canada (Canada only) and CE declaration.
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INDUSTRY CANADA (CANADA ONLY)
Industry Canada, Class B
“This Class (B) digital apparatus complies with Canadian ICES-003”
“Cet appareil numérique de la classe (B) est conforme à la norme NMB-003 du Canada.”
CE DECLARATION
The DTU-2235B interactive pen display has been tested and found to comply with the following harmonized
European Norms:
• IEC 60950-1:2005 (2nd Edition)
• EN 60950-1:2006 + A11:2009
• EN 55022: 2006+A1:2007
• EN 61000-3-2: 2006
• EN 61000-3-3: 1995+A1:2001+A2:2005
• EN 55024: 1998+A1:2001+A2:2003
- IEC61000-4-2: 2008
- IEC61000-4-3: 2008
- IEC61000-4-4:2004+Corr.1:2006+Corr.2:2007
- IEC61000-4-5: 2005
- IEC61000-4-6: 2008
- IEC61000-4-8: 2001
- IEC61000-4-11: 2004
Based on the results of these tests, Wacom declares that the above mentioned device conforms to the EMS Directive
2004/108/EC.
The device must be installed and operated always in strict accordance to the instructions given in this manual.
Any changes or modifications to this product that were not specially authorized by Wacom will invalidate this
declaration.
COMMISSION REGULATION (EC) No 1275/2008 of 17 December 2008
implementing Directive 2005/32/EC of the European Parliament and of the Council with regard to ecodesign
requirements for standby and off mode electric power consumption of electrical and electronic household and office
equipment.
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PRECAUTIONS
To ensure the safe usage of your product, be sure to follow all instructions, cautions, and warnings found
within this manual. Failure to do so could cause the loss of data or damage to your computer. Failure to do
so could also void your warranty, in which case Wacom shall have no responsibility to repair or replace the
product.
Warning
Caution
Warning
This symbol indicates an item that, if disregarded,
may lead to loss of human life or serious injury.
This symbol indicates an item that, if disregarded,
may lead to human injury or damage to personal
property.
This symbol indicates an item that, if disregarded,
may lead to loss of human life or serious injury.
Exercise due care and diligence whenever engaging in a described
action.
Physical location
Environment
Usage
Handling
PHYSICAL LOCATION
Warning
The interactive pen display is solely applicable in normal office environments but may be used also
as center consoles in climate controlled environments. The product was tested by Wacom for the
usage in a normal office environment only and there was no particular inspection with regards to its
compatibility in medical and military application areas. In addition, the interactive pen display is
neither waterproofed nor explosion-resistant. It serves and can be used solely as a passive display
and input device. In all applications that are not designated for its sole usage, no information on
the functionality and possible malfunctions of the interactive pen display can be supplied due to
inadequate execution of tests. The adoption of the interactive pen display in other application
areas than normal office environments is at the user’s risk.
ENVIRONMENT
Temperature and humidity
• Operating temperature and humidity: 5° to 45°C, 20 to 85% RH
• Storage temperature and humidity: -10° to 60°C, 20 to 90% RH
Caution
Caution
Do not use or store the pen display where:
• Temperature changes are severe or exceed specifications (e.g., outdoors or inside a vehicle).
• The pen display and pen are exposed to direct sunlight or heat from an appliance, or are
exposed to water or any other kind of liquid.
Do not use the pen display in a dusty environment; this may damage the unit.
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USAGE
Warning
Caution
Caution
Caution
Caution
Only use a power adapter specified for use with your interactive pen display. If a different type of
power adapter is used, the pen display will not work properly or may be damaged. Using a
different type of power adapter also has the potential to result in fire. Use of a different power
adapter will void your warranty.
Be sure to use a grounded power source when applying power to the pen display.
Do not connect or disconnect the video or power cables while the pen display or your computer
are turned on; this may damage the display or computer video card. In this case, Wacom shall
have no responsibility to repair or replace the product.
This product is for use with a DVI or VGA video card; using an inappropriate video card may
damage the pen display.
Do not block the rear panel ventilation holes; this may overheat and damage the unit.
When not using the pen display for long periods of time, unplug the power adapter from the AC
outlet.
HANDLING
Warning
Warning
Warning
High Voltage. Do not open or disassemble the interactive pen display. There is a risk of electrical
shock when the casing is open. This will also void your warranty and Wacom shall have no
responsibility to repair or replace the product.
If the LCD screen has been damaged, DO NOT touch any liquid that may be leaking from it; this
liquid is an irritant. In case of contact with skin, eyes, or mouth, rinse immediately with running
water for at least 15 minutes or more. If contact is made with the eyes or mouth, also consult a
physician.
Hg
– LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR
DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL LAWS.
The pen display has a backlight which contains mercury (Hg). Be sure to dispose of properly, and
to manage any disposal of this unit in accordance with your local ordinances and laws.
Warning
Choking hazard. Prevent children from swallowing the pen tip or side switch.
The pen tip or side switch may accidentally be pulled out if children are biting on them.
Caution
Do not disassemble the pen. This may cause the device to malfunction. In this case, Wacom shall
have no responsibility to repair or replace the product.
Caution
Caution
Do not scratch the display screen. Avoid placing sharp objects on the display screen surface.
When adjusting the tilt angle of the pen display, be careful to avoid catching your finger in the gap
of the movable portion of the stand.
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Caution
Do not lift the pen display by the stand; this may damage the stand mechanism. When lifting or
moving the pen display, always do so by grasping the main body casing.
Caution
Avoid intensive shock or vibration to the pen display or the pen. Hitting or dropping the pen
display may damage the display screen or other components.
Caution
Do not put heavy articles on the pen display or push against it with a strong force; this may
damage the display screen or bend the stand.
Caution
Do not place heavy articles on the pen display cabling, repeatedly bend the cables sharply, or
apply heavy stress to the cable connectors; this may damage the unit or cabling.
Caution
If your pen display has a coated surface a worn nib that is sharp or angular may cause damage.
Replace the pen tip if necessary.
Caution
Caution
Do not use any organic solvent (e.g., alcohol) or even mild detergent to clean the display screen.
Use of these cleaners can damage the display screen. Please note that damage of this kind is not
covered by the manufacturer's warranty.
• Before cleaning, always disconnect your product from the AC power source.
• To clean the display screen, use an anti-static cloth or a slightly damp cloth. When cleaning,
apply only a light amount of pressure to the display screen and do not make the surface wet.
• To clean the pen display casing or pen, use a soft cloth with mild detergent (such as dish
washing liquid) diluted with water.
Do not expose the pen display to high voltage electrostatic discharges or to a build-up of an
electrostatic charge on the LCD screen. This may result in a temporary discoloration and blotching
of the display. If discolorations occur, leave the display on and the discolorations should disappear
within a few hours.
Reuse, recycling and recovery. You are urged to recycle this product when replacing it with a
newer product or when it has outlived its useful life by bringing it to an appropriate collection point
for recyclable materials in your community or region. By doing this, you can help improve the
environment of your community as well as minimize the potential negative effects created should
any hazardous substance that may possibly be present within waste material reach the
environment during the disposal process.
Within the European Union, users are required not to dispose of Waste Electrical and Electronic
Equipment (WEEE) as unsorted municipal waste, according to the Directive 2002/96/EC of the
European Parliament and of the Council of 27 January 2003, or the corresponding local laws of the
Member States. Products for which this is applicable will be marked with the WEEE symbol shown
at the beginning of this note unless this is not feasible because of the size or the function of the
product. Wacom products are subject to the Directive 2002/96/EC and therefore you should
always collect them separately and bring them to the appropriate collection point in your
community or region.
Wacom pen display products comply with the European Union RoHS Directive
2002/95/EC (RoHS Directive).
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WARRANTY
(WORLDWIDE, EXCEPT FOR EUROPE, AFRICA AND MIDDLE EAST)
LIMITED WARRANTY
Wacom warrants the product, to the original consumer purchaser, except for the Software and consumable items
such as the pen nibs, to be free from defects in materials and workmanship under normal use and service for a period
of two (2) years, from the date of original retail purchase, as evidenced by a copy of the receipt and registration with
Wacom within 30 days of purchase.
The Software is licensed “as is.” Wacom makes no warranty with respect to its quality or performance.
Wacom cannot guarantee you uninterrupted service or the correction of any errors.
Upon discovery of a defect in the product, except in the Software, within the Warranty Period, you should contact
Wacom Technical Support via telephone, email, or fax to obtain an RMA (Return Merchandise Authorization) number
and instructions for shipping the product to a service location designated by Wacom. You should send the product,
shipping charges prepaid, to the designated service location, accompanied by the return authorization number, your
name, address and telephone number, proof of purchase date, and a description of the defect. Wacom will pay for
return shipping by United Parcel Service or by an equivalent service as chosen by Wacom.
Wacom’s sole obligation and entire liability under this warranty shall be, at Wacom’s option, either the repair or
replacement of the defective product or parts thereof of which Wacom is notified during the Warranty Period;
provided, however, that you are responsible for (i) the cost of transportation of the product to the designated service
location and (ii) any loss or damage to the product resulting from such transportation.
Wacom shall have no responsibility to repair or replace the product if the failure of the product has resulted from
accident, abuse, misuse, negligence, or unauthorized modification or repair, or if it has been handled or stored other
than in accordance with Wacom’s storage instructions.
Any descriptions, drawings, specifications, samples, models, bulletins, or similar material, used in connection with the
sale of the product, shall not be construed as an express warranty that the product will conform or comply with your
requirements.
EXCEPT FOR THE LIMITED WARRANTY DESCRIBED ABOVE, THERE ARE NO OTHER WARRANTIES MADE BY
WACOM ON THIS PRODUCT. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY WACOM, ITS
DEALERS, DISTRIBUTORS, AGENTS, OR EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE
THE SCOPE OF THIS WARRANTY, AND YOU MAY NOT RELY ON ANY SUCH INFORMATION OR ADVICE. THIS
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY
FROM STATE TO STATE.
WACOM LIMITS THE DURATION OF ANY LEGALLY IMPLIED WARRANTIES INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TO THE DURATION OF WACOM’S EXPRESS
WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
NEITHER WACOM NOR ANYONE ELSE WHO HAS BEEN INVOLVED IN THE CREATION, PRODUCTION, OR
DELIVERY OF THIS PRODUCT SHALL BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL, OR INCIDENTAL
DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF
BUSINESS INFORMATION AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE SUCH PRODUCT,
EVEN IF WACOM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
In the event that any of the above limitations are held unenforceable, Wacom’s liability for any damages to you or any
party shall not exceed the purchase price you paid, regardless of the form of any claim.
This Limited Warranty is governed by the laws of the United States of America and the state of Washington.
This Limited Warranty is valid for and only applies to products purchased and used inside the United States (and its
territories or possessions) and Canada.
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WARRANTY SERVICE IN THE U.S.A. AND CANADA
To obtain Warranty service within the U.S. or Canada contact:
Wacom Customer Care Center
Phone: 1.360.896.9833
Email Inquiry form: http://www.wacom.com/productsupport/email.cfm
WARRANTY SERVICE OUTSIDE OF THE U.S.A. AND CANADA
For products purchased or used outside of the United States and Canada, the warranty period is one (1) year from the
date of original purchase. Upon discovery of a defect in the product, except in the Software, within the Warranty
Period you should contact your local dealer or distributor. If an authorized Wacom repair center is not available in
your local country you will be responsible for all transportation costs including duties and taxes to and from the
Wacom repair center. In all other respects, the terms of the warranty as set forth above apply to such sales.
Wacom Technical Support in Asia Pacific (except Japan and China)
Detailed Asia Pacific Limited Warranty policy and product registration may be found online at
http://www.wacom-asia.com
To obtain technical support or Warranty service within Southeast Asia, Oceania and Taiwan, please contact the
Wacom Customer Support Service.
Phone numbers can be found here: http://www.wacom-asia.com/support/contact
Should you have any questions about this Agreement, or if you desire to contact Wacom for any reason, please
contact in writing:
IN NORTH AND SOUTH AMERICA
CONTACT:
IN JAPAN
CONTACT:
Wacom Technology Corporation
Wacom Co., Ltd.
1311 SE Cardinal Court
2-510-1 Toyonodai
Vancouver, Washington 98683
Otone-Machi, Kitasaitama-Gun
U.S.A.
Saitama, 349-1148
Japan
IN ASIA PACIFIC
CONTACT:
IN MAINLAND CHINA (EXCEPT HONG KONG)
CONTACT:
Wacom Co., Ltd.
Wacom China Corporation
Asia Pacific Office
Unit 2807, 28th Floor, SK Tower
Harmony Tower 18F, 1-32-2 Hon-Cho,
No 6 Jia, Jianguomenwai Avenue,
Nakano-Ku, Tokyo 164-0012
Beijing, 100022, China
Japan
E-mail: support@wacom.com.cn
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LICENCE WARRANTY CONDITIONS
(EUROPE, AFRICA AND MIDDLE EAST)
SOFTWARE LICENCE AGREEMENT
Important customer information
The scope of delivery of this product covers copyright-protected computer programs ("software"), which are the
inalienable intellectual property of WACOM Europe GmbH ("WACOM"). This software is an integral component of the
product and is also held on the associated data carrier. The software of WACOM and the associated rights of use are
not included with the purchase of this product from your retailer. WACOM grants you-the user-the right to use the
software exclusively in accordance with the conditions stipulated in this licence agreement. By purchasing this
product, you agree to the following licence conditions.
Conditions for using the software
WACOM issues the user with a personal, non-exclusive licence to use the software solely in connection with this
product and for the correct operation of the product. This licence may only be assigned to a third party in connection
with this product.
Use of this software includes the creation of permanent or temporary copies of the software by means of loading,
displaying, exporting, transferring or saving, for the purposes of exporting the commands and the data they contain or
for observing, researching or testing the software functions.
The customer may not license the software to a third party, lease, lend or in any other way provide access to the
software. The customer may not copy, change, transfer or edit the software without prior written agreement from
WACOM. The only exceptions to this are necessary procedures for creating a back-up copy and the scenarios
outlined in section 2.
The customer may not carry out any "reverse engineering", decompile or depacketise the software, or try by any other
means to discover the source code of the software. This restriction shall continue to apply after the termination of this
agreement. If the software contains interfaces to other programs that are not supported by WACOM, WACOM shall
provide the customer with the necessary information on request, as long as the customer can prove his right to use
the software and agrees to bear the copying and postage costs.
WACOM AND ITS SUPPLIERS CANNOT OFFER ANY GUARANTEE FOR THE PERFORMANCE OF THE SOFTWARE
OR FOR THE RESULTS PRODUCED THERE FROM. WACOM AND ITS SUPPLIERS OFFER NO GUARANTEES OR
ASSURANCES (EITHER EXPRESSLY OR IMPLICITLY, INCLUDING THOSE THAT MAY BE DERIVED FROM A
BUSINESS RELATIONSHIP OR FROM TRADE PRACTICE, OR FROM LEGAL PROVISIONS OR CUSTOMARY LAW)
WITH REGARD TO THE MARKETABILITY, FREEDOM FROM DEFECTS OF TITLE OR USEFULNESS OF THE
SOFTWARE.
WACOM AND ITS SUPPLIERS ACCEPT NO LIABILITY FOR DAMAGES, CLAIMS OR COSTS OF ANY KIND, NOR
FOR CONSEQUENTIAL DAMAGES, SECONDARY, ACCIDENTAL, INDIRECT OR PENAL DAMAGES, PARTICULAR
OR MISCELLANEOUS DAMAGES OR FOR DEMANDS OR INDEMNITY CLAIMS FOR REDUCED PROFITS OR
LOSSES. THIS SHALL ALSO APPLY IN THE CASE OF A REPRESENTATIVE OF WACOM BEING PREVIOUSLY
AWARE OF THE POSSIBILITY OF SUCH LOSSES, DAMAGES, CLAIMS OR COSTS, OR DEMANDS FROM THIRD
PARTIES.
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The existing limitations on liability shall not apply in the case of the assumption of explicit guarantees, or in case of
fraudulent behaviour on the part of WACOM, nor for damages arising from wilful or grossly negligent behaviour on the
part of WACOM, from damages leading to loss of life, personal injury or sickness or in the case of binding legal
provisions. For slight negligence, WACOM and its suppliers shall only be liable in the event of a breach of essential
contractual obligations. Liability when such an essential contractual obligation is breached is, however, limited to
damages typical to this type of contract, which WACOM must have determined at the conclusion of the contract
based on the known risks and circumstances at that time. Claims for reduced profits or expenses saved, indemnity
claims from third parties or claims for any other direct or consequential damages still cannot be asserted in this case.
The laws of the Federal Republic of Germany shall apply to this agreement. However, the applicability of the United
Nations Convention on Contracts for the International Sale of Goods is explicitly excluded. Krefeld is the sole place of
jurisdiction for all claims arising from this contractual relationship and all disputes between the parties resulting from
the formation, handling or termination of the contractual relationship, provided that the customer is a trader, a legal
entity under public law or a special fund under public law.
The jurisdiction agreement shall also apply for customers who do not have a general place of jurisdiction in Germany.
The jurisdiction agreement shall not apply if, due to legal provisions, a different sole place of jurisdiction must be
established for the case. Furthermore, WACOM is authorised to file a lawsuit against the headquarters of the
customer.
This licence constitutes the entire contractual agreement between the parties. It overrides all other verbal and written
contracts and agreements and may only be altered by means of a written and signed contract. Should one of the
provisions of these licence conditions be or become void, the validity of the other provisions shall not be affected, in
full or in part. Should a provision be invalid, the legally permissible regulation most closely resembling the invalid
regulation shall apply in its place.
LIMITED WARRANTY
WACOM guarantees to you, as the initial purchaser, that the product hardware, when used as intended, will remain
free from material defects and processing errors for a warranty period of TWO (2) YEARS and Cintiq products shall be
guaranteed for a warranty period of THREE (3) YEARS, commencing from the purchase date and provided that the
product was unused at the time of purchase. Defects in wear parts (e.g. pen tips) resulting from normal wear and tear
are exempt from the warranty. Furthermore, WACOM guarantees that the data carriers delivered with the product are
free from material defects and processing errors for a period of SIX (6) MONTHS from the date of purchase.
If the product-excluding any software-is discovered to be faulty it must be returned immediately to the place of
purchase in its original packaging within the warranty period together with your name, address and telephone number,
a description of the problem and a copy of the original receipt. The customer shall be liable for any possible damage
or loss of the product during transit for this purpose. Under the provisions of this warranty, WACOM only undertakes
to repair or replace the faulty product or parts at its own discretion, in cases where defects are proven and the
product is sent within the warranty period.
WACOM is not obligated to repair or replace the product if: (a) the damage to the product results from any accident,
misuse, improper use, negligence or unauthorised alteration or repair; (b) the product was not handled or stored
according to the instructions provided by WACOM; (c) the damage resulted from normal wear and tear; or d) the serial
number affixed by WACOM has been removed or rendered unintelligible.
If, when a claim made under this warranty is checked, it emerges that it is outside the permitted time period or is not
covered by the warranty or that the product is not faulty, the costs of any checks or repairs must be borne by the
customer.
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Any descriptions, drawings, specifications, samples, models, notifications or similar material provided in connection
with the purchase of the product cannot be taken as an explicit guarantee that the product corresponds to or fulfils
the customer's requirements.
If this product is faulty, the purchaser shall be entitled to assert legal claims against the vendor for liability due to
defects. These legal rights against the vendor are not limited by the existing warranty. The warranty grants the
customer many additional rights under the conditions stipulated in this text.
This limited warranty shall apply if the registered office of the vendor is in the EU or in Iceland, Norway, Jersey,
Switzerland, Russia, Ukraine, Croatia, Serbia, Tunisia, Turkey, Syria, Lebanon, Jordan, Israel, Egypt, United Arab
Emirates, Iran or South Africa.
The granting of this limited warranty is subject to the laws of the Federal Republic of Germany. However, the
applicability of the United Nations Convention on Contracts for the International Sale of Goods is explicitly excluded.
Krefeld is the sole place of jurisdiction for all claims arising from this contractual relationship and all disputes between
the parties resulting from the formation, handling or termination of the contractual relationship, provided that the
customer is a trader, a legal entity under public law or a special fund under public law.
The jurisdiction agreement shall also apply for customers who do not have a general place of jurisdiction in Germany.
The jurisdiction agreement shall not apply if, due to legal provisions, a different sole place of jurisdiction must be
established for the case. Furthermore, WACOM is authorised to file a lawsuit against the headquarters of the
customer.
Should one of the provisions of these limited warranty conditions be or become void, the validity of the other
provisions shall not be affected, in full or in part. Should a provision be invalid, the legally permissible regulation most
closely resembling the invalid regulation shall apply in its place.
If you have any questions about this agreement, or would like to contact WACOM for another reason, please contact
us by post at this address:
WACOM Europe GmbH
Europark Fichtenhain A9
47807 Krefeld
GERMANY
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GLOSSARY
Active area. The area of the pen display where your pen is detected.
Application-specific settings. Pen display tool and tablet settings that have been customized for individual
applications. The Wacom Tablet control panel enables you to customize the pen to behave uniquely in
different applications. Your application-specific settings are in effect whenever you use the application.
See also application-specific settings.
Aspect. The ratio between the vertical and horizontal dimension of the active area on the pen display.
Click force. The amount of force you must apply to the tip of your pen for a click to occur.
Double-click assist. A function of the Wacom Tablet control panel that makes it easier to double-click by
setting the size of the double-click distance.
Double-click distance. The maximum distance (in screen pixels) that the cursor can move between clicks
and still be accepted as a double-click. Increasing the double-click distance makes double-clicking easier,
but may cause a delay in brush strokes in some graphics applications.
Double-click speed. The maximum time that can pass between clicks and still be accepted as a
double-click.
Eraser-aware application. A software application that has built-in support for the pen eraser.
These applications take advantage of the eraser in different ways, depending on what makes sense for
the application.
Journal. A Microsoft Windows application that electronically simulates a physical journal pad, but with the
advantages of digital note taking. For example, you can create quick sketches and jot handwritten notes
that can be converted to text and sent on to colleagues for digital mark-up. Journal includes a variety of
pen, marker, and highlighter tools, plus an eraser that is easily activated by the eraser end of your Wacom
pen. Additionally, your handwritten content is searchable within Journal.
Modifier. Modifier keys include SHIFT, ALT, and CTRL for Windows, or SHIFT, CONTROL, COMMAND, and OPTION
for Macintosh. You can customize your pen functions to simulate a modifier key.
Mouse acceleration. A setting that allows you to adjust the screen cursor acceleration when using mouse
mode.
Mouse mode. A method for positioning the screen cursor. When you place the pen on the pen display, you
can move the screen cursor with a “pick up and slide” motion similar to using a traditional mouse. This is
known as relative positioning. See also pen mode.
Mouse speed. A setting that allows you to adjust the speed at which your screen cursor moves when using
mouse mode.
Nib. The replaceable pen tip.
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Pen mode. A method of positioning the screen cursor. Wherever you place your pen on the interactive pen
display, the screen cursor will jump to the corresponding point on the screen. This is known as absolute
positioning, and is the default setting for the pen. Also, pen mode allows you to quickly position the screen
cursor without having to first find it and then move it across the desktop. See also mouse mode.
Pixel. The smallest unit of measure on your display screen.
Pressure sensitive. A quality of the Wacom pen tip and eraser that senses the amount of pressure being
applied. This is used to create natural-looking pen, brush, and eraser strokes in applications that are
pressure sensitive.
Pressure-sensitive application. Any application that supports pressure-sensitive input.
Proximity. The height above the pen display active area where the pen is detected.
Radial Menu. A hierarchical menu (in radial format). Each level of the menu consists of eight menu slices
which may contain various features and options to choose from. You can customize the buttons of your
pen to display this menu.
Screen cursor. The pointer on the display screen. Screen cursors come in different shapes (such as an
I-beam, arrow, or box), depending on which application you are running.
Tablet PC Input Panel (TIP). The Microsoft Windows Tablet PC Input Panel enables you to use your Wacom
pen to create handwritten notes or work with an on-screen keyboard. The Input Panel dynamically
converts your handwriting to text. The information you create can then be inserted into other documents,
spreadsheets, or illustrations.
USB. Universal Serial Bus. A hardware interface standard for connecting computer peripheral devices.
USB ports support hot-plugging, which allows you to connect or disconnect a USB device without turning
off your computer.
Wintab. An interface standard used by Windows applications for receiving tablet information.
The pen display supports all Wintab-compatible applications under Windows.
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INDEX
Accessories
available
ordering
Adjusting, pen display
Application-specific settings
changing
creating
removing
Auto-sync
Button functions
Calibrating, pen display
Care, for pen display
CE declaration
Cleaning
pen
pen display
Clicking, with pen
Control panel
lists
opening
overview
tabs
Customizing
pen
pen display
Digital ink, capabilities in Windows
Display
problems, general
troubleshooting
Display Toggle, working with
Double-click, adjusting
Downloads, obtaining driver
Dragging, with pen
Driver downloads
DuoSwitch, customizing for pen
Eraser
feel, adjusting
pressure setting, advanced
Ergonomics
Factory presets
Contents
70
70
23
42
44
43
44
23
36
30
59
72
59
59
21
29
27
28
29
32
27
65
48
48
41
32
58
21
58
35
33
34
19
23
Index
FCC notice
Features
pen
pen display
Front view, pen display
Functions, button
General problems, troubleshooting
Holding the pen
Incline, adjusting
Industry Canada statement
Information, product
Installation
for display portion
for pen tablet portion
software
USB cable
Installing
multiple pen displays
multiple tablets
Interference, radio and television
LCD monitor installation, for pen display
Macintosh-specific problems, troubleshooting
Manual
about
navigating
Monitors, working with multiple
Mount, using alternate
Multiple monitors, working with
Navigating the manual
On Screen Display (OSD)
Ordering, parts and accessories
Parts
available
ordering
Pen
buttons, customizing
cleaning
clicking with
customizing
dragging with
71
11
36
51
20
10
72
70
12
13
17
18
17
64
64
71
13
55
22
61
22
23
70
70
70
35
59
21
32
21
83
Interactive pen display
Contents
erasing, with
features
holding
positioning with
replacing tip
testing
using
using side switch
working with pressure sensitivity
Pen display
about
adjusting
incline
pitch and phase
calibrating
caring for
cleaning
customizing
features
front view
installation
installing multiple units
LCD monitor installation
pen tablet installation
rear view
testing
uninstalling
USB cable installation
working with
Pen tablet, troubleshooting
Pen tip, replacing
Pitch and phase, adjusting
Positioning, with pen
Precautions
environment
handling
physical location
usage
Preferences, managing
Pressure sensitivity, working with
Product information
Radial Menu
customizing
using
Contents
Index
22
11
20
20
60
47
20
22
22
23
10
31
30
59
59
27
12
64
13
17
46
62
17
19
51
60
31
20
73
73
74
73
74
63
22
70
84
Rear view, pen display
Requirements, system
Settings
application-specific
On Screen Display (OSD)
user
Side switch, using
Software installation
Specifications
general
model DTU-2235B
display
tablet
pen
model UP-817E
model UP-818E
power adapter
product
Stand, using alternate
System requirements
Tablet PC Input Panel, about
Tablets, installing multiple
Technical support, options
Testing
pen
pen display
Tip feel, adjusting
Tip pressure setting, advanced
Troubleshooting
display
general problems
Macintosh-specific problems
pen tablet portion
Windows-specific problems
Uninstalling
User settings
Using, pen
VGA problems
Windows-specific problems, troubleshooting
Working, with pen display
12
42
23
23
22
18
67
67
68
69
69
69
69
67
61
12
66
64
57
47
46
32
34
45
48
51
55
51
54
62
23
20
50
54
19
40
40
Index
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WACOM INTERNATIONAL OFFICES
WACOM TECHNOLOGY CORPORATION
WACOM EUROPE GMBH
1311 SE Cardinal Court
Europark Fichtenhain A9
Vancouver, WA 98683
47807 Krefeld
U.S.A.
Germany
Telephone: +1.360.896.9833
Telephone: +49.(0)2151.3614.0
Fax: +1.360.896.9724
Fax: +49.(0)2151.3614.111
WACOM CO., LTD.
JAPAN MARKETING AND SALES DIVISION
WACOM CO., LTD.
ASIA PACIFIC MARKETING AND SALES DIVISION
Harmony Tower 21F, 1-32-2 Hon-Cho
Harmony Tower 18F, 1-32-2 Hon-Cho,
Nakano-Ku, Tokyo 164-0012
Nakano-Ku, Tokyo 164-0012
Japan
Japan
Internet: http://tablet.wacom.co.jp
Telephone: +81.3.5309.1513
Fax: +81.3.5309.1514
WACOM CHINA CORPORATION
WACOM KOREA CO., LTD.
Unit 2807, 28th Floor, SK Tower
25th Floor DMC iaan Sangam 2nd Complex, 1653
No 6 Jia, Jianguomenwai Avenue,
Sangam-dong, Mapo-gu, Seoul, Korea, 121-270
Beijing, 100022, China
Internet: http://www.wacom.com.cn
Telephone: +82.2.557.3894
Fax: +82.2.557.3895
WACOM AUSTRALIA PTY. LTD.
WACOM SINGAPORE PTE. LTD.
Unit 8, Stage 1 Cumberland Green
3 Bishan Place,
2-8 South Street Rydalmere
CPF Bishan Building #06-08
NSW 2116 Australia
Singapore 579838
Telephone: +61.2.9422.6700
Telephone: +65.6258.8640
Fax: +61.2.9420.2272
Fax: +65.6258.8697
WACOM TAIWAN INFORMATION CO., LTD.
Suite 605, 6th floor, No. 205 Tun-Hwa North Road
Taipiei, 105 Taiwan
Telephone: +886.2.2712.2675
Fax: +886.2.2712.9789
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85

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File Type                       : PDF
File Type Extension             : pdf
MIME Type                       : application/pdf
PDF Version                     : 1.4
Linearized                      : Yes
Page Count                      : 85
Page Mode                       : UseOutlines
Page Layout                     : SinglePage
XMP Toolkit                     : XMP toolkit 2.9.1-13, framework 1.6
About                           : uuid:869eec14-abe2-473b-93d1-3186b005d731
Startup Profile                 : Print
Producer                        : Acrobat Distiller 9.3.2 (Windows)
Keywords                        : 
Creator Tool                    : FrameMaker 8.0
Modify Date                     : 2010:07:28 23:11:34+08:00
Create Date                     : 2010:06:29 10:25:40-04:00
Metadata Date                   : 2010:07:28 23:11:34+08:00
Document ID                     : uuid:51c33a30-5ede-42c3-aef9-ff1ded01248f
Instance ID                     : uuid:55f01344-cc6f-4054-8b39-542225519993
Marked                          : True
Format                          : application/pdf
Creator                         : Wacom Documentation
Title                           : Interactive pen display USER'S MANUAL
Rights                          : Copyright 2010, Wacom Co., Ltd.
Author                          : Wacom Documentation

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