Wacom Dtf 720 Users Manual

DTF-720 - Installation Guide & Operating Instructions DTF720 Free User Guide for Wacom Tablet and eReader, Manual

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DTF720_Manual.fm Page -1 Monday, December 22, 2008 9:17 AM

DTF-720
interactive pen display

Installation Guide & User’s Manual

DTF720_Manual.fm Page 0 Monday, December 22, 2008 9:17 AM

Wacom DTF-720 interactive pen display
Installation Guide & User’s Manual
Version 2.2, Rev G2009
Copyright  Wacom Co., Ltd., 2009
All rights reserved. No part of this manual may be reproduced except for your express personal use.
Wacom reserves the right to revise this publication without obligation to provide notification of such changes.
Wacom does its best to provide current and accurate information in this manual. However, Wacom reserves the
right to change any specifications and product configurations at its discretion, without prior notice and without
obligation to include such changes in this manual.
The above year indicates when this manual was prepared. However, the date of release to the users of the
“manual” is simultaneous with the introduction into the market of the applicable Wacom product.

DuoSwitch is a trademark, and Wacom is a registered trademark of Wacom Co., Ltd.
Microsoft, Windows, and Vista are either registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries. Apple, the Apple logo, and Macintosh are trademarks of Apple Computer,
Inc., registered in the U.S. and other countries.
Any additional company and product names mentioned in this documentation may be trademarked and/or
registered as trademarks. Mention of third-party products is for informational purposes only and constitutes neither
an endorsement nor a recommendation. Wacom assumes no responsibility with regard to the performance or use
of these products.

DTF720_Manual.fm Page 1 Monday, December 22, 2008 9:17 AM

INTRODUCTION AND OVERVIEW
®

The Wacom DTF-720 interactive pen display combines the benefits of a Liquid Crystal Display (LCD)
with the control, comfort, and productivity of Wacom’s cordless, battery-free pen technology. This gives
you a direct pen-on-screen interface for your computer.
The basic components of the DTF-720 include a Wacom pen tablet internally mounted behind a 17.0"
diagonal TFT color display, and a Wacom pen.
The DTF-720 also comes equipped with a VGA pass-thru (RGB-OUT) port, enabling you to
simultaneously connect a VGA monitor or projector to the pen display.
This manual describes how to install the DTF-720 hardware and software. It also describes how to use
the DTF-720 and pen. Please follow all instructions carefully.
The computer treats the DTF-720 as two separate devices (the display and the pen tablet).
Therefore, the installation process is completed in two stages:

•
•

First install the DTF-720 as a display.
Then install the DTF-720 as a pen tablet.

Both stages require hardware and software installations and adjustments. Please follow all
instructions carefully.
IMPORTANT: You MUST install the Wacom pen tablet driver software for correct pen-on-screen
functionality.
To learn about using the Pen Tablet control panel to customize your pen display tablet and pen settings
on Windows or Macintosh computers, see Customizing on page 19.
The following kinds of information are not included with this product: information about your specific
computer hardware or operating system, or information about your application software. Your best
source for this information is the set of manuals and discs that came with your hardware, operating
system, or application.

Introduction and overview
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PRECAUTIONS
To ensure the safe usage of your product, be sure to follow all instructions, cautions, and warnings
found within this manual. Failure to do so could cause the loss of data or damage to your computer.
Failure to do so could also void your warranty, in which case Wacom shall have no responsibility to
repair or replace the product.
WARNING

This symbol indicates an item that, if disregarded, may lead
to loss of human life or serious injury.

CAUTION

This symbol indicates an item that, if disregarded, may lead
to human injury or damage to personal property.

Exercise due care and diligence whenever engaging in a described action.

PHYSICAL LOCATION
WARNING

Do not use the DTF-720 interactive pen display in a facility control system that
requires extremely high reliability; it may cause other electronic devices to malfunction, or
other devices may cause the pen display to malfunction. Where use is prohibited, power off
the DTF-720 to prevent the possibility of it causing other electronic devices to malfunction.
Wacom does not accept any liability for direct or consequential damages. For details, please
refer to your Warranty located at the end of this manual.

ENVIRONMENT
Temperature and humidity
•
Operating temperature and humidity: 5˚ to 35˚C, 20 to 80% RH
•
Storage temperature and humidity: -10˚ to 60˚C, 20 to 90% RH
CAUTION

Do not use or store the DTF-720 where:
•
Temperature changes are severe or exceed specifications (e.g., outdoors or inside
a vehicle).
•
The DTF-720 and pen are exposed to direct sunlight or heat from an appliance, or are
exposed to water or any other kind of liquid.

CAUTION

Do not use the DTF-720 in a dusty environment; this may damage the unit.

Precautions
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USAGE
WARNING

Only use the power adapter that came with the DTF-720. If a different type of power
adapter is used, the DTF-720 will not work properly or may be damaged. Using a different
type of power adapter also has the potential to result in fire. Use of a different power
adapter will void your warranty.

CAUTION

Be sure to use a grounded power source when applying power to the DTF-720.

CAUTION

Do not connect or disconnect the video or power cables while the DTF-720 or your
computer are turned on; this may damage the display or computer video card. In this case,
Wacom shall have no responsibility to repair or replace the product.

CAUTION

This product is for use with a VGA video card; using an inappropriate video card may
damage the DTF-720.

CAUTION

Do not block the rear panel ventilation holes; this may overheat and damage the unit.
When not using the DTF-720 for long periods of time, unplug the power adapter from
the AC outlet.

HANDLING
WARNING

High Voltage. Do not open or disassemble the DTF-720 pen display.
There is a risk of electrical shock when the casing is open. This will also void your
warranty and Wacom shall have no responsibility to repair or replace the product.

WARNING

If the LCD screen has been damaged, DO NOT touch any liquid that may be leaking
from it; this liquid is an irritant. In case of contact with skin, eyes, or mouth, rinse
immediately with running water for at least 15 minutes or more. If contact is made with the
eyes or mouth, also consult a physician.

WARNING

Hg

– LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE
RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL
LAWS.
The DTF-720 pen display has a backlight which contains mercury (Hg).
Be sure to dispose of properly, and to manage any disposal of this unit in accordance with
your local ordinances and laws.
WARNING

Prevent children from swallowing the pen tip or side switch. The pen tip or side switch
may accidentally be pulled out if children are biting on them.

CAUTION

Do not disassemble the pen. This may cause the device to malfunction. In this case,
Wacom shall have no responsibility to repair or replace the product.

CAUTION

Do not scratch the display screen. Avoid placing sharp objects on the display screen
surface.

CAUTION

When adjusting the tilt angle of the DTF-720, be careful to avoid catching your finger in
the gap of the movable portion of the stand.

CAUTION

Do not lift the DTF-720 by the stand; this may damage the stand mechanism.
When lifting or moving the DTF-720, always do so by grasping the main body casing.

CAUTION

Avoid intensive shock or vibration to the DTF-720 or the pen. Hitting or dropping the
DTF-720 may damage the display screen or other components.

Precautions
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CAUTION

Do not put heavy articles on the pen display or push against it with a strong force; this
may damage the display screen or bend the stand.

CAUTION

Do not place heavy articles on the DTF-720 cabling, repeatedly bend the cables
sharply, or apply heavy stress to the cable connectors; this may damage the unit or
cabling.

CAUTION

If the pen tip becomes sharp or angular, it may damage the coating on the display
screen. Please replace the pen tip if necessary.

CAUTION

Do not use any organic solvent (e.g., alcohol) or even mild detergent to clean
the display screen. Use of these cleaners can damage the coating on the screen.
Please note that damage of this kind is not covered by the manufacturer's warranty.
•
To clean the display screen, use an anti-static cloth or a slightly damp cloth.
When cleaning, apply only a light amount of pressure to the display screen and do not
make the surface wet.
•
To clean the DTF-720 casing or pen, use a soft cloth with mild detergent (such as dish
washing liquid) diluted with water.
•
Before cleaning, always disconnect your product from the AC power source.

CAUTION

Do not expose the DTF-720 to high voltage electrostatic discharges or to a build-up of
an electrostatic charge on the LCD screen. This may result in temporary discoloration and
blotching of the display. If discolorations occur, leave the display on and the discolorations
should disappear within a few hours.
Reuse, recycling and recovery. You are urged to recycle this product when replacing it with
a newer product or when it has outlived its useful life by bringing it to an appropriate collection
point for recyclable materials in your community or region. By doing this, you can help
improve the environment of your community as well as minimize the potential negative effects
created, should any hazardous substance that may possibly be present within waste material
reach the environment during the disposal process.
Within the European Union, users are required not to dispose of Waste Electrical and
Electronic Equipment (WEEE) as unsorted municipal waste, according to the Directive
2002/96/EC of the European Parliament and of the Council of 27 January 2003, or the
corresponding local laws of the Member States. Products for which this is applicable will be
marked with the WEEE symbol shown at the beginning of this note unless this is not feasible
because of the size or the function of the product. Wacom products are subject to the
Directive 2002/96/EC and therefore you should always collect them separately and bring
them to the appropriate collection point in your community or region.
Wacom pen display products comply with the European Union RoHS Directive 2002/95/EC
(RoHS Directive).

Precautions
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CONTENTS
Introduction and overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Physical location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Your new DTF-720 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Interactive pen display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Step 1: LCD monitor installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
LCD monitor cabling diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Step 2: Pen tablet installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
USB cable installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Pen tablet cabling diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Software installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Working with your DTF-720 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Setting up your work area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Using the pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Pen components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Pen operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Customizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Opening the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Control panel overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Customizing the pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Calibrating the DTF-720 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Customizing the Pop-up Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Control panel details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Adjusting double-click . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Customizing the side switch button functions . . . . . . . . . . . . . . . . . . . 24
Adjusting the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Factory presets, auto-sync, and user settings . . . . . . . . . . . . . . . . . . . 28
On screen display (OSD) settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Adjusting pitch and phase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Power saving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Contents
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Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Testing the DTF-720 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Display troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General display problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
VGA problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Pen tablet troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Windows-specific problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Macintosh-specific problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Technical support options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Obtaining driver downloads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Caring for the DTF-720 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing the pen tip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using an alternate mount or stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Pen and digital ink capabilities in Windows Vista . . . . . . . . . . . . . . . . . . . .
About the Windows Vista Tablet PC Input Panel . . . . . . . . . . . . . . . . .
Uninstalling the DTF-720 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Pen tablet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Pen (model FP-320) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ordering parts and accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Radio and television interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Federal Communications Commission (FCC) notice . . . . . . . . . . . . .
Industry Canada (Canada only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CE declaration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Warranty
(Worldwide, except for Europe, Africa and Middle East) . . . . . . . . . . . . . .

Contents
Page 6

33
33
35
35
36
37
37
41
41
42
43
44
44
44
45
46
47
48
49
50
50
50
51
51
51
51
52
52
53
53
54

DTF720_Manual.fm Page 7 Monday, December 22, 2008 9:17 AM

YOUR NEW DTF-720
PACKAGE CONTENTS
Carefully unpack all items and place them on a desktop or stable work surface. Verify that your
package contents are complete.

DTF-720 interactive pen display, main unit

Pen with replacement nibs (FP-320)
and
Pen tether (PKB-A016)

Power adapter (POW-A107)
and
Power cable (SCD-A039-01)

USB cable (STJ-A250)

Installation Guide & User’s Manual
(this manual)

VGA to VGA cable (STJ-A228)
Wacom Pen Tablet Driver CD
(contains the driver software)

Note: Images not shown to scale. Some product configurations may come with different pens having no side
switches. Some configurations may include additional CDs or DVDs containing application software. To install
these applications, review the instructions that came with those CDs or DVDs. Retain the package box for use
when storing or shipping the DTF-720.

Your new DTF-720
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INTERACTIVE PEN DISPLAY COMPONENTS
Your product has many features and components with which you will want to become familiar.

FRONT VIEW
The display and tablet sensor function as an integrated output and input device. The display supports
resolutions up to 1280 x 1024 pixels at 16.7 million colors. The tablet sensor reports pen coordinates,
pressure, and switch information.
On Screen Display (OSD) controls
These controls, located on the upper
edge of the tablet, enable you to adjust a
variety of display settings. See Adjusting
the display on page 28 for more
information.

Power LED
Lights blue when power has been supplied to the DTF-720
and a video signal is present.
Glows orange when no video signal is detected by the
DTF-720. (e.g., Your computer is turned off, starting up, or
has entered a power management mode in which video
signals are not sent.)

Power switch
Turns power to the unit on or off.

Integrated display and tablet

Status LED
Lights blue when the pen is in
the active area of the pen
display tablet and the pen tip
is pressed. Note that the USB
cable must also be plugged
into an active USB port before
the LED will light.

Use the integrated USB
ports (one located on each
side of the unit) to connect a
USB device (e.g., a USB
Flash Drive or a USB remote
controller).
Be sure to fully install the DTF-720 hardware and software before connecting any other devices to the unit.

Your new DTF-720
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REAR VIEW
Pen storage compartment
Kensington security slot
Allows easy attachment of a security cable.

Stand adjustment lever
Pull this lever to adjust the
stand. Release the lever
to lock the stand in place.
Video, USB, and
power connectors

Stand
The stand can be used
to adjust the tilt angle of
the unit.
Pen tether attachment point
If you will be using the pen
tether, connect it to the
attachment point located on the
left or right side of the unit.

CAUTION Be careful to avoid catching
your finger in the gap of the
movable portion of the stand.

Important: Always store the pen display on a stable surface or in its original packing carton
when not in use. Be sure to adjust the stand to the low tilt position before packaging the
DTF-720. If you do not close the stand, the notched mechanism may be damaged during
transportation and storage.
Do not lift the unit by the stand; this may damage the stand mechanism. When lifting or moving
the DTF-720, always do so by grasping the main body casing.

Your new DTF-720
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INSTALLATION
SYSTEM REQUIREMENTS
Before installing the DTF-720, make sure your computer meets the following minimum system
requirements:

•

PC. Windows Vista™, XP, XP x64, or 2000. VGA video connector, available USB port, and
CD-ROM drive.

•

Macintosh. OS X, v10.4.0 or greater. VGA video connector, available USB port, and CD-ROM
drive.
Notes: The DTF-720 can be used alone or with another display. You may connect a second VGA device such
as a monitor or LCD projector to the DTF-720 RGB-OUT port. When using this port, the second device will
mirror the image on the DTF-720. Complete the DTF-720 installation before connecting a projection device to
the unit.
Depending on the capabilities of your video card and operating system, you may be able to set up the
DTF-720 as a mirrored, extended, or independent display. Refer to your video card documentation for more
information on its capabilities.
When you are working with more than one monitor, the DTF-720 will map to the monitors based upon how
your system is configured. By default, if you are in mirror mode, the pen tablet will map to the entire space on
each display or monitor. Please refer to your hardware and operating system documentation for details on
configuring your computer and operating system for use with multiple monitors.

There are two primary steps to the installation process:

•
•

Step 1: LCD monitor installation
Step 2: Pen tablet installation

Be sure to follow ALL instructions carefully.

Installation
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STEP 1: LCD MONITOR INSTALLATION
In the first stage of the installation process, the DTF-720 is installed as a monitor on your system.
As you work through the first stage of the installation process, please refer to the LCD monitor cabling
diagram on the following page when making cable connections.
Important: Do not connect the USB data cable until instructed to do so.

•

Turn off your computer.
Caution: Never connect or disconnect the video or power cables while your computer or DTF-720
are powered on – this can damage the display or video card.

•

If your computer has only one analog (VGA) video connector, you will need to unplug your previous
monitor or add a second VGA card.

•

Plug one end of the VGA cable into the DTF-720. Plug the other
end of the cable into the VGA connector on your computer’s video card.
See – A – in the connection diagram on page 12. Be sure to tighten
the thumbscrews on the connectors.

VGA connector

•

Connect the power adapter to the DTF-720. Then connect the adapter’s power cable and plug the
adapter into an AC outlet. See – B – and – C –

•

Turn on the DTF-720. The power LED will light orange.

Installation
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LCD MONITOR CABLING DIAGRAM
Do not attach the
USB data cable until
instructed to do so.

DTF-720, rear view

–B–
DC IN
(12V)
RGB-IN
RGB-OUT

–A–
VGA cable

Video card
The RGB-OUT port is used to
connect a second VGA device such
as a projector or monitor that mirrors
the pen display. Be sure to fully
install the DTF-720 hardware and
software before connecting a
projection device to the unit. Do not
connect or disconnect any cable
while the DTF-720 or your computer
are turned on.

VGA port
Rear panel of your computer

Power adapter

–C–

To AC outlet

CAUTION Use only the power adapter that came with the DTF-720; use of an improper power adapter
may damage the unit.
Do not connect or disconnect the video or power cables while the DTF-720 or your
computer are turned on – this can damage the display or computer video card.
Make sure that the display refresh rate does not exceed 75 Hz.

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•

Next, turn on your computer.
For Windows systems: The DTF-720 will automatically install as a default monitor.

•

As necessary, configure the display control panel settings for the proper size and color resolution.
The maximum (native) resolution of the DTF-720 is 1280 x 1024 pixels. The display size and color
resolution may be constrained by the capabilities of your video card. See the video card
manufacturer’s documentation for details.
Windows: If you are using the DTF-720 as a secondary monitor, you may first need to enable the
DTF-720 in your Display Properties control panel.

•

To fine-tune the display, please refer to Adjusting the display, beginning on page 28 for more
information.

•

After the LCD monitor portion of the DTF-720 is working to your satisfaction, move on to Step 2:
Pen tablet installation to install the pen tablet portion of the DTF-720. For troubleshooting tips, see
page 33.
Notes:
Each DTF-720 LCD panel is produced under very stringent quality standards. Production techniques cannot
guarantee an absolutely perfect TFT display, and some panels may exhibit a certain number of pixels that
show an incorrect color. See the specifications on page 50 for more information.
If an image has fine striping (such as screen stripes), it may appear to flicker or display a moiré pattern.
Do not apply excessive pressure on the display surface, it may cause the appearance of a moiré or pooling
pattern. If this occurs, use less pressure on the display screen when working with the pen.
When a still image is displayed for a long period of time, an after-image may remain for a short time.
To prevent this, Wacom recommends using a screen saver or other power management feature.

Important: To extend the life of the backlight, set your computer’s power management to turn
off the display when it is not in use for extended periods of time.

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STEP 2: PEN TABLET INSTALLATION
USB CABLE INSTALLATION
Plug the square end of the USB cable into the DTF-720 port labeled USB. Plug the other end into an
available USB port on your computer or on a USB hub attached to your computer. See – D – in the
diagram below.

PEN TABLET CABLING DIAGRAM

USB port

–D–
To USB port
Your computer

To power adapter. See page 12.
DTF-720, rear view

To video connection. See page 12.

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SOFTWARE INSTALLATION
IMPORTANT: You MUST install the Wacom pen tablet driver software for correct pen-on-screen
functionality.
To install the tablet software:

•
•

Save your work and close all open applications. Temporarily disable any virus protection programs.

•
•
•

Click on the INSTALL TABLET link and follow the prompts to install the driver software.

•

Be sure to check the Read Me file for updated information. If you have trouble installing the
DTF-720, see the Troubleshooting section beginning on page 33.

Insert the Wacom Pen Tablet Driver CD into your computer’s CD-ROM drive. If the software
installer menu does not automatically display, double-click on the INSTALL icon located on the CD.
Reactivate your virus protection program.
After the software installation has been completed, make sure you can use your pen on the
DTF-720 display to move the screen cursor.
When you place the pen tip on the display screen, the screen cursor should immediately jump to a
corresponding position approximately beneath the pen tip. Lift the pen tip and place it on the
display screen surface in a different location – the screen cursor should again jump to the new
position. This is known as absolute positioning, and enables you to position the screen cursor
without having to drag your pen across the display screen surface.

Notes:
For Windows Vista, driver installation automatically activates the new pen input functions available within
Windows Vista and Office 2007 (except for Windows Vista Home Basic).
For Windows Vista, XP, and Macintosh OS X, user-specific preferences are supported. After logging in, each
user can customize their personal settings in the Pen Tablet control panel. Switching to another user will
automatically load the settings for that user.
To uninstall the tablet driver, see Uninstalling the DTF-720 on page 49.

Next, adjust the pen display tablet calibration to precisely align the screen cursor to the pen tip.
See Calibrating the DTF-720 on page 22.

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WORKING WITH YOUR DTF-720
As you work with the DTF-720 interactive pen display you can rest your hand lightly on the display
screen, just as if it were a drawing board or sheet of paper.
Because the DTF-720 surface will be a little higher than your desk, consider adjusting the height of your
desk or chair to assure comfortable use of the device.

SETTING UP YOUR WORK AREA
To minimize fatigue, organize your work area so you can work comfortably. Position the DTF-720, the
pen, and your keyboard so they are easily accessible without unnecessary reaching. The pen display
and any other displays should be positioned so you can view them comfortably with a minimum of
eyestrain.
Here are some other points to keep in mind:

•
•
•
•

Take short breaks between tasks to stretch and relax your muscles.

•

Alternate between different modes of use.

Use a gentle grip when working with the pen.
Alternate tasks throughout the day.
Maintain a good posture at all times. Minimize awkward postures and repetitive movements that
cause discomfort. Change your position if you feel any discomfort due to your work position.
Note: Wacom makes no representation, promise or guarantee that Wacom products will cure or prevent, in
whole or in part, mouse-induced repetitive stress symptoms, injuries or conditions. Individual results may vary.
Always obtain competent medical advice to determine the most appropriate treatment for your specific
situation.
Tips:
•
Be careful that you do not pull the cables out of their connections by accidentally moving the
DTF-720 too far from the computer.
•
The pen tether can be used to ensure your pen stays with your pen display tablet. Simply loop one end of
the tether through the tether hole located on the pen, and the other end of the tether through the tether
connection point located on the left or right side of the tablet.
•
The DTF-720 can also be mounted to articulated arms or other third-party stands meeting the VESA 75
specification for display stands. For details, see Using an alternate mount or stand on page 46.

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USING THE PEN
The Wacom pen is cordless, battery-free, and senses the amount of pressure you apply to the tip.
Hold the pen like you would a normal pen or pencil. Make sure the programmable DuoSwitch is in a
convenient location where you can toggle it with your thumb or forefinger, but not accidentally press it
while writing or drawing. As you work, you can rest your hand lightly on the DTF-720 display screen,
just as if it were a drawing board or sheet of paper. You can tilt the pen in any way that feels most
comfortable for drawing.
Pen tether connection point

DuoSwitch (side switch)
Some product configurations may
come with a pen that has no
DuoSwitch. In that case, you can
ignore all explanations within this
manual regarding the side switch.

Note: When the pen is not in use, place
it in the pen storage compartment or lay
it flat on your desk. To maintain the
sensitivity of your pen, do not store the
pen in a container where it will rest on
its tip.

Tip switch (replaceable nib)

PEN COMPONENTS
The components of your pen function in the following manner:
Pen tip: The pen is activated as soon as it is brought within 5 mm (0.2 inch) of the pen display screen.
This allows you to position the screen cursor without touching the pen tip to the display screen.
When pressure is applied to the pen tip, the tip switch is turned on and the pen simulates a primary
mouse button click. The tip click pressure can be adjusted in the Pen Tablet control panel.
DuoSwitch: The DuoSwitch is programmable, and can be used to perform the same click and doubleclick functions as the tip switch. Toggle the DuoSwitch in either direction to activate the upper or lower
button functions. You can use the DuoSwitch whenever the pen tip is within 5 mm (0.2 inch) of the
display screen surface; you do not need to touch the pen tip to the display screen in order to use the
switch. By default, the upper switch is set to DOUBLE CLICK and the lower switch is set to RIGHT CLICK.
Important: Use only the pen that came with your DTF-720 pen display. Other pens may not
function properly. Also, the DTF-720 pen tip is specifically designed for use with the DTF-720
pen display – the tips on other pens could damage the protective coating on the DTF-720
display screen.
See Customizing the pen on page 20 for information on customizing the pen settings.

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PEN OPERATIONS
Pointing and selecting: Move the pen above the DTF-720 display screen to position the screen
cursor. The pen tip needs to be within 5 mm (0.2 inch) of the display screen surface; you do not need to
touch the display surface to move the screen cursor. The cursor jumps to the location where you place
the pen (absolute positioning). Press the pen tip on the display screen to make a selection.
Note: You must calibrate the pen display tablet to correctly align the screen cursor with the pen tip. (See
Calibrating the DTF-720 on page 22.) If the screen cursor does not jump to a position close to the pen tip
when you place the pen on the display screen, then the pen tablet driver may not be installed or is not loading.
Install the pen tablet driver software if necessary. Otherwise, see Troubleshooting, beginning on page 33.

Clicking: Tap the display screen once with the pen tip, or touch the pen to the display screen with
enough pressure to register a click.
Windows tip: You can make navigating with the pen easier by configuring Windows to select when the pen is
over an icon and to launch the icon with a single click. To turn on this feature first open a folder.
For Windows Vista, from the ORGANIZE pull-down menu choose FOLDER AND SEARCH OPTIONS. From the
GENERAL tab select SINGLE-CLICK TO OPEN AN ITEM (POINT TO SELECT).
For other Windows versions, from the TOOLS pull-down menu choose FOLDER OPTIONS.... From the
GENERAL tab select SINGLE-CLICK TO OPEN AN ITEM (POINT TO SELECT).

Double-clicking: Press the upper side switch, or quickly tap the display screen twice in the same place
with the pen tip. Double-clicking is easier when the pen is perpendicular to the tablet screen. To finetune the double-click area, see Adjusting double-click on page 24.
Dragging: Select an object, then slide the pen tip across the display screen to move the object.
Using the side switch: The pen is equipped with a DuoSwitch. This switch has two programmable
functions that can be selected by rocking the switch in either direction. You can use the DuoSwitch
whenever the pen tip is within 5 mm (0.2 inch) of the display screen surface; you do not need to touch
the pen tip to the display surface in order to use the switch. The upper switch is set to DOUBLE CLICK,
and the lower switch is set to RIGHT CLICK by default.
Drawing and writing with pressure sensitivity: The pen responds to the nuance and inflection of
your hand movements, enabling you to create natural-looking pen and brush strokes within applications
that support this feature. To draw and write with pressure, select a pressure-sensitive tool from your
application’s tool palette. As you work on the screen surface, use various amounts of downward
pressure on the tip of the pen. Press lightly for thin lines or softer color. Press harder for thick lines or
dense color.

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CUSTOMIZING
After you master the basics of using your pen on the DTF-720 interactive pen display, you may
want to customize the way the pen works. The Pen Tablet control panel makes it easy to customize the
DTF-720 and pen.

OPENING THE CONTROL PANEL
To open the control panel, use the DTF-720 pen on the pen display tablet:
Windows. Click on the Windows START button and choose ALL PROGRAMS. (For Windows 2000,
choose the PROGRAMS group.) Then select TABLET and choose the PEN TABLET PROPERTIES option.
Macintosh. Open SYSTEM PREFERENCES from either the Dock, the Apple menu, or from the
APPLICATIONS folder. Then click on the PEN TABLET icon.
After opening the control panel, see Control panel overview on page 20.
Notes:
For Windows Vista, XP, and Macintosh OS X, user-specific preferences are supported. After logging in, each
user can customize their personal settings in the Pen Tablet control panel. Switching to another user will
automatically load the settings for that user.
When more than one Wacom tablet is installed on a single computer, any changes made in the Pen Tablet
control panel will be applied only to the tablet that was last used before opening the control panel.

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CONTROL PANEL OVERVIEW
Use the Pen Tablet control panel to customize your product. Experiment with different settings to find
what works best for you. Any changes you make will take effect immediately, but you can always click
DEFAULT to return to the factory settings.
Tool tips are available for most control panel items. Position the screen cursor over an item and let it
rest there; in a few moments the Tool Tip will pop up.
Additionally, your keyboard tab and arrow keys can be used to navigate the control panel.

CUSTOMIZING THE PEN
Selects the pen side switch button
functions. See page 24.
Closes the control panel.

When checked, an
audible “click” sound will
be heard whenever a
pen click occurs and
your computer speakers
are turned on.

Customizes the
amount of pressure
needed to click or
draw with the pen.

Adjusts the size of
the double-click
area. See page 24.

Displays information about
the control panel and driver.

Returns the PEN tab settings to their
factory defaults.

Hint: To create broad brush strokes or to click with a light touch, use a soft tip
setting. A soft setting provides a wider range of pressure values with most
pressure-sensitive applications. In some applications, a soft pressure setting can
make the pen overreact – any small press on the pen is magnified on the screen.
If you experience this, try a firmer tip setting. A firm tip setting will give you
maximum control while drawing thin lines.
Note: When customizing your pen, choose those options that match the buttons on the pen with which you are
working.

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You can change the SIDE SWITCH MODE for
the way you like to use the pen when making
right-clicks or other click functions. Click on
the ADVANCED button. In the dialog box that
appears:
•
Select HOVER CLICK to perform click
functions without touching the pen tip to
the tablet surface.
•
When CLICK & TAP is selected, you must
first press the pen button and then touch
the pen tip to the tablet surface in order
to perform a click function. CLICK & TAP
enables the precise placement of your
click functions.

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CALIBRATING THE DTF-720
You must calibrate the pen display tablet in order to align the screen cursor position with the position of
the pen on the display screen. This is required to adjust for parallax caused by the display screen cover
glass and coating. Set the DTF-720 in its working position, then follow the procedure below.
Important: Make sure the display is properly
adjusted before calibrating the tablet.
See Adjusting pitch and phase on page 31, and
Adjusting the display beginning on page 28.
•
•

•
•

•
•

In the Pen Tablet control panel, select the
CALIBRATE tab.
If you are working with multiple monitors, select
the MONITOR corresponding to the DTF-720
display. (Only monitors that are set to one of the
resolutions supported by the DTF-720 will
appear in the list.)
Click on the CALIBRATE... button to activate the
calibration screen.
Hold the pen and position your head as you
normally do when working with the pen display.
Use the pen tip to click on the center of the
crosshairs in the upper-left corner.
Then click on the center of the crosshairs that
are displayed in the lower-right corner.
Test the alignment by positioning the pen at a
few different points on the display. Click OK to
accept the calibration. Click TRY AGAIN to
recalibrate.
Be sure to read the directions in the calibration
screen for detailed instructions and additional
options. The calibration setting applies to all
applications.

Crosshairs

Adjustment pattern for pitch and phase.
See Adjusting pitch and phase on page 31
for details.

Notes:
If you prefer to see the screen cursor slightly offset from the actual position of the pen tip, calibrate by
clicking on a spot showing that offset from the crosshairs. For example, to have the screen cursor appear
1/10th of an inch above and to the left of the pen tip, calibrate by clicking on a spot 1/10th of an inch below
and to the right of the crosshairs.
To calibrate two pen displays, first touch the pen to pen display #1 and open the control panel without
touching the pen to pen display #2. In the control panel, select the correct monitor and calibrate pen display
#1. Close the control panel, touch the pen to pen display #2, and again open the control panel without
touching the pen to pen display #1. Select the correct monitor and calibrate pen display #2.
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CUSTOMIZING THE POP-UP MENU
Use the POP-UP MENU tab to define the available functions on the Pop-up Menu list.
To display the Pop-up Menu, set a pen button to the POP-UP MENU function. Whenever you press that
button, the Pop-up Menu is displayed. Select from available items in the Pop-up Menu by clicking on
them. To close the Pop-up Menu without making a selection, click outside of the Pop-up Menu.
Select a button function to add to the
Pop-up Menu list. See page 24.

Displays a list of functions
that have been added to
the Pop-up Menu.
To change the order of an
item, drag it to a new
location. Double-click on
an item to make edits.

Removes the
selected item
from the list.

Sets the FONT and
FONT SIZE of the
Pop-up Menu.

Returns all tab settings to their default values.
Important: This action will delete all
Pop-up Menu items that have been
defined.

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CONTROL PANEL DETAILS
ADJUSTING DOUBLE-CLICK
Double-clicking with the pen tip can be made easier by expanding the tap area that accepts a doubleclick (the double-click distance), or by using the pen’s side switch to automatically double-click when
pressed. A large double-click distance may cause a delay at the beginning of your brushstrokes in
some drawing applications. If you notice such effects, try setting a smaller double-click distance and
using the side switch to double-click.
Hint: Press the upper switch to double-click. This is easier than tapping twice with the pen tip.

CUSTOMIZING THE SIDE SWITCH BUTTON FUNCTIONS
You can set the pen’s DuoSwitch to simulate a variety of functions. Just select an option from the pulldown menu for either the upper or lower side switch. Your changes take effect immediately. When you
bring the pen tip within 5 mm (0.2 inch) of the pen display tablet surface without touching the tablet and
press the side switch, the selected function occurs. The following list describes the available options.
CLICK. Default setting for the pen tip. Simulates a primary mouse button click.
DOUBLE CLICK. Default setting for the upper position of the side switch. Simulates a double-click.
For easier double-clicking, use this function instead of tapping twice with your pen tip.
MIDDLE CLICK. Simulates a middle mouse button click.
RIGHT CLICK. Default setting for the lower position of the side switch. Simulates a right mouse button
click, which displays a context menu.
CLICK LOCK. Simulates holding down the primary mouse button. Press the side switch once to initiate
click lock. Press the switch again to release click lock. Click lock is useful for dragging objects or
selecting blocks of text.
4TH CLICK (BACK). Simulates a 4th mouse button click, which on Windows systems typically issues the
BACK command in browser applications.
5TH CLICK (FORWARD). Simulates a 5th mouse button click, which typically issues the FORWARD
command in browser applications.

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PAN/SCROLL. Enables you to position a document or image in any direction within the active pane by
pressing a pen switch set for PAN/SCROLL and then sliding the pen tip across the DTF-720 display
screen.
When you select PAN/SCROLL, you are prompted
to set a scrolling speed that will be used in
applications that do not support grabber hand
(pixel-level) panning within a document or image.
A slower setting reduces the scroll rate and is
useful for close-up and detail work where you
need precise control of the image.

TABLET PC INPUT PANEL. (Tablet PCs and Windows Vista systems that support the Tablet PC Input
Panel.) Opens the Tablet PC Input Panel when you press a tool button set to this function.
JOURNAL. (Windows Vista and Tablet PC systems that include Microsoft Journal.) Opens Microsoft
Journal.
POP-UP MENU. Displays a Pop-up Menu on your screen. See Customizing the Pop-up Menu on
page 23 for more information.
ERASE. Sets a button so that when the button is pressed, the pen tip will act like an eraser in
applications that support the ERASE function.
INK TOGGLE. (Macintosh.) Toggles the Ink ANYWHERE function of Inkwell on and off.
Inkwell automatically recognizes and converts your handwriting into text and inserts it into a document.
Note that Ink must be turned on for this function to work. See your Macintosh help for information on
working with Inkwell.
MODE TOGGLE.... Toggles between the pen tracking mode (pen mode) and mouse mode. The tracking
mode you select determines the relationship between pen movement and cursor movement.
The Mouse Mode Details dialog box will appear when
you first set a tool button to MODE TOGGLE....
•
With the pen display tablet correctly calibrated in
pen mode, the screen cursor should always follow
the physical pen tip on the screen. This is the
default setting.
•
When toggled to your computer’s mouse settings
(mouse mode), the screen cursor is not directly
“linked” to the pen tip and is positioned like a
mouse, requiring a “pick up and slide” motion to
move the cursor on the screen. On multiple
display systems, mouse mode will allow you to
access the other display(s) with your pen.

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MODIFIER.... Enables you to assign modifier key(s) (such as SHIFT, ALT, or CTRL for Windows, or SHIFT,
OPTION, COMMAND, and CONTROL for Macintosh). Many applications use modifier keys to constrain the
size or placement of objects.

In addition to choosing one or more
modifier key options, you can select the
CLICK box if you want a mouse click to
occur whenever you press the tool button.

KEYSTROKE.... Enables you to simulate keystrokes. Selecting this option displays the DEFINE
KEYSTROKE dialog box where you can enter a keystroke or keystroke sequence to play back.
You can manually enter a keystroke or keystroke
combination in the KEYS entry box. Keystroke
combinations can include letters, numbers, function
keys (such as F3) and modifier keys (such as SHIFT,
ALT, or CTRL for Windows, or SHIFT, OPTION,
COMMAND, and CONTROL for Macintosh).
You can also select special keystrokes or keystroke
combinations from the ADD SPECIAL drop-down
menu.
After defining a keystroke sequence, click OK.
Important: Because the ENTER (Windows)
and RETURN (Macintosh) keys can be
selected as a defined keystroke, they
cannot be used to select OK. You must use
your pen to click on the OK button.
If prompted, enter a name for the keystroke
definition. the name will be displayed with the
respective control or in the Pop-up Menu list, as
applicable.

Customizing
Page 26

Clears the
keystroke entry
box.
Deletes only the last entry in
the keystroke entry box.

DTF720_Manual.fm Page 27 Monday, December 22, 2008 9:17 AM

OPEN/RUN.... Opens a dialog box where you can select a specific application, file, or script to launch.
Click BROWSE... to locate an application,
file, or script to launch. The selection you
make appears in the APPLICATION TO RUN
box.
Click OK to accept the selection. The dialog
box will close and the OPEN/RUN... option
will be assigned as your pen button option.
If your selection is for the Pop-up Menu, it
will be displayed in the Pop-up Menu list.

PRESSURE HOLD. Locks the pressure at the current pressure level until the side switch is released.
For example, you can paint with pressure sensitivity until you reach the brush size that you like. You can
then press the switch and continue painting with the same size brush until the switch is released.
EXPOSÉ. (Macintosh.) Tiles all open windows.
DISABLED. Disables the button function.
DEFAULT. Returns a button to its default setting.

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ADJUSTING THE DISPLAY
FACTORY PRESETS, AUTO-SYNC, AND USER SETTINGS
Factory presets: For optimal display quality, set your video card to the DTF-720’s native resolution of
1280 x 1024 pixels. See page 50 for signal specifications.
Auto-sync: The DTF-720 attempts to automatically synchronize to the incoming signal. Auto-sync will
function when the horizontal frequency is between 30 to 80 kHz and the vertical frequency is between
50 to 75 Hz. If the DTF-720 does not automatically synchronize with the incoming signal, you can use
the On Screen Display (OSD) RESET AUTO ADJUST option to initiate display synchronization. Further
screen display adjustments can be manually made using the OSD controls.
User settings: When you manually set the display using the OSD function, the settings are stored
within the DTF-720 for use the next time the unit receives a similar signal. This is applicable to all
display modes.

ON SCREEN DISPLAY (OSD) SETTINGS
The OSD function enables you to adjust and optimize a variety of display settings at the touch of a
button. The OSD controls are located on the upper left edge of the unit.

–

+
ENTER button
Activates or deactivates the
selected OSD menu option.

Menu button
Opens or closes the OSD menu.

Selection buttons
Use these buttons to select an option that can be activated
when you press the ENTER button. After activating a selected
option, press the + button to increase a selected item value,
and press the – button to decrease it.

The basic process for working with the OSD is as follows:

•
•

Press the MENU button to open the OSD main menu.

•
•

Use the + or – buttons to adjust the option settings.

Use the + or – buttons to select an option. When the option you want to adjust is highlighted,
press the ENTER button. The current settings and adjustment sub-menu for that option will appear.
After making your changes, press the ENTER button to save. To exit, press the MENU button.
Note: All settings are automatically saved when the OSD menu closes. If you make changes to the display
appearance and cannot return to the original settings, use the RESET RECALL option to return the DTF-720 to
its original factory defaults.

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When you open the OSD menu, the following options are displayed as icons:

CONTRAST. Select to
increase or decrease
image contrast.

BRIGHTNESS. Select to
increase or decrease
image brightness.

PHASE. Select to
reduce or eliminate
horizontal distortion
lines.
To automatically adjust,
use the RESET option.

PITCH. Select to reduce
or eliminate vertical
distortion lines.
To automatically adjust,
use the RESET option.

HORIZONTAL CENTER.
Select to move the
screen image left or
right.
To automatically adjust,
use the RESET option.

VERTICAL CENTER.
Select to move the
screen image up or
down.
To automatically adjust,
use the RESET option.

MENU POSITION.
Select to move the OSD
menu around the
display screen.

RESET. Provides two
options: Use AUTO
ADJUST to reset only the
image parameters.
Use RECALL to reset all
screen options to the
factory default.
Selecting the EXIT
icon exits the RESET
window without
resetting anything.

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BACKLIGHT. Select to
increase or decrease
the backlight brightness
level.

LANGUAGE. Select to
choose a language
option for the OSD.

COLOR. Provides color
temperature settings for
9300˚, 6500˚, and 5000˚
Kelvin.
DIRECT displays the
received signal as it is
without any adjustment.
When DIRECT is
selected, the
BRIGHTNESS and
CONTRAST settings are
also set to DIRECT and
cannot be adjusted
manually.
The USER option
enables you to adjust
Red, Blue, and Green
independently.
Choose a setting and
press ENTER to activate
your selection.
Change the USER
setting by selecting the
ENTER icon.
In the user adjustment
COLOR window, change
Red, Green, or Blue to
calibrate color.
Select the EXIT
to exit.

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icon

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ADJUSTING PITCH AND PHASE
Some computers and video cards may not allow the auto-sync function to fully work when the DTF-720
is first connected. If some portion of text appears blurred, adjust pitch and phase by following the
procedure below. For crisp images, set the resolution of your video card to 1280 x 1024.
•
•

•
•

•

•

In the Pen Tablet control panel,
select the CALIBRATE tab.
If you are working with multiple
displays, be sure the display
corresponding to the DTF-720 is
selected in the MONITOR menu.
Click on the CALIBRATE... button to
activate the calibration screen.
Using the OSD controls, open the
OSD Menu and select the PITCH
icon. Then adjust the pitch level so
that the pattern of fine vertical
stripes displays evenly. (For details
on changing the OSD settings, see
On screen display (OSD) settings on
page 28.)
In the OSD Menu, select the PHASE
icon. Adjust the phase level so that
the adjustment pattern shows
clearly.
After completing these adjustments,
press the ENTER and MENU buttons
to exit the OSD Menu.
Click on the CANCEL button or press
ESC to exit the calibration screen.

Adjustment pattern for pitch and phase.

Customizing
Page 31

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POWER SAVING
The DTF-720 conforms to VESA power saving guidelines.
When using the DTF-720 with a Display Power Management Signaling (DPMS) compliant computer or
graphics card, the display will automatically comply with the below power saving parameters.
When these power-saving functions are in effect, the screen display is darker than usual.
Computer mode

H-sync

V-sync

Video

Power consumption

Power lamp

Power ON

Yes

Yes

Active

37 W, max.

Blue

Standby mode

No

Yes

Blanked

2 W, max.

Blue/Orange*

Suspend mode

Yes

No

Blanked

2 W, max.

Blue/Orange*

OFF mode

No

No

Blanked

1 W, max.

Orange

* Depending on the specifications and settings of your computer and video card, the power light may only change
to orange when in standby and suspend modes.

Customizing
Page 32

DTF720_Manual.fm Page 33 Monday, December 22, 2008 9:17 AM

TROUBLESHOOTING
Most of the time your pen display tablet will work flawlessly. But if you are having trouble, Wacom
recommends you do the following:
1. If the Wacom tablet driver failed to load properly, first perform the recommended action in any error
message that may appear on your screen. If that does not solve the problem, continue with the
troubleshooting procedures in this chapter.
2. If the DTF-720 does not function properly, refer to the troubleshooting section below. See also
Display troubleshooting on page 35, or look in the Pen tablet troubleshooting on page 37.
Your problem may be described there and you can try the solution offered.
3. Open the Wacom pen display Read Me file for updated information.
4. If you are having a compatibility conflict between the DTF-720 and a new hardware or software
product, see Obtaining driver downloads on page 43 for information on downloading an updated
software driver. Wacom periodically updates the software driver to maintain compatibility with new
products.
5. Check the FAQs (Frequently Asked Questions) on the Wacom web site for your region.
6. If you have tried the suggestions in this manual and still cannot resolve the problem, then contact
Wacom for Technical Support. See the Read Me file for information on where to obtain support for
your region.

TESTING THE DTF-720
1. If the DTF-720’s power LED does not light, check the following:

•

First verify that the green light on the power adapter is on. If the light is not on, check that the
power cable is properly connected to the power adapter and to an active AC outlet.

•

Check that the power adapter cable is securely connected to the DTF-720 and that the
DTF-720 power switch is turned on. The DTF-720 power LED will glow orange or blue
whenever the DTF-720 is on.

Important: Use only the AC adapter that came with your pen display. Other adapters may
cause damage to your product.
2. If there is no display:

•

Make sure that your computer is turned on. The power LED will light blue when the proper
video signal is received, and orange if there is no video signal or if the computer is in a power
saving mode.

•
•

Verify that the DTF-720 is connected to an active VGA connector.
Check that your video card has been properly installed and is functional. If you have another
display that is compatible with your video card, you can connect that display to the card in order
to verify that the video card is operating correctly.

Troubleshooting
Page 33

DTF720_Manual.fm Page 34 Monday, December 22, 2008 9:17 AM

3. Verify that the tablet and pen are working:

•
•

Press the pen tip against the display and verify that the status LED lights blue.

•

Be sure that the USB port to which you are connecting has not been disabled. It may be
necessary to check your system BIOS setting to verify that you have connected the DTF-720 to
an active USB port.

•

The status LED will light blue when the DTF-720 is registered as a USB device and the pen tip
is pressed against the display.

If the LED does not light, verify that the DTF-720’s USB cable is plugged into an active USB
port. If the DTF-720 is plugged into a USB hub, try plugging the DTF-720 directly into the USB
port on your computer.

4. Check the pen. If you cannot make a selection on the display screen with the pen:

•

Test the pen by pressing the pen tip against the surface of the pen display tablet. The tablet
status LED should light blue.

•

Now, without applying pressure to the pen tip but keeping the pen within 5 mm (0.2 inch) of the
pen display tablet surface, press the side switch. The status LED should again light blue.

•

If the status LED does not light blue for these tests, be sure you are using the correct pen that
came with your DTF-720.

If you are still having problems, you may have a defective pen or pen display.

Troubleshooting
Page 34

DTF720_Manual.fm Page 35 Monday, December 22, 2008 9:17 AM

DISPLAY TROUBLESHOOTING
If you encounter problems with the DTF-720 display, refer to the following tables; your problem may be
described here and you can try the solution offered. For additional information about color issues, refer
to the documentation that came with your operating system or applications.

GENERAL DISPLAY PROBLEMS
No display. The power LED is off.

•

Verify that the AC power cable is connected, and that the DTF-720
power switch is turned on.

No display. The power LED is lit
blue.

•

Check the contrast, brightness, and backlight controls. Adjust as
necessary, or open the OSD menu, go to the RESET menu and select
the RECALL option.

The power LED is lit orange.
The following message appears
briefly on your display screen:

•

Your computer may be in a power management mode. Touch the
pen tip to the display screen, move the mouse, or depress any key on
your keyboard.
Verify that the video card is properly installed.
Turn off both your computer and the DTF-720 pen display tablet,
and check the video cable for bent or broken connector pins.
Then properly connect the video cable and turn on the DTF-720 and
your computer.

•
•

The following message appears
briefly on your display screen:

•
•
•
•

Check that your computer is turned on.
Verify that you are using the video cable that came with the DTF-720.
Check that the DTF-720 video cable is fully connected.
Turn off both your computer and the DTF-720 pen display tablet, and
check the video cable and any video adapters for bent or broken
connector pins. Then properly connect the video cable and any
necessary adapters.

The following message appears
briefly on your display screen:

•

The input signal frequency is incorrectly set or not compatible with
the DTF-720. Connect a different display and set the refresh rate
(vertical frequency) to some value between 50 and 75 Hz. If your
video card driver supports adjustment of the horizontal frequency,
make sure it is set to some value between 30 and 80 kHz.
The resolution is set too high (1280 x 1024, maximum).
The refresh rate is set too high (75 Hz maximum).
Set the display properties to detect plug and play monitors.

•
•
•

Troubleshooting
Page 35

DTF720_Manual.fm Page 36 Monday, December 22, 2008 9:17 AM

The image appears multiple times
on the display.

•

Do not extend the video cable. Do not use an input selector
switch box.

When a still image is displayed for
a long period of time without
refreshing the screen, an afterimage remains for a short period of
time.

•

Use a screen saver or other power management feature.

Color quality is inaccurate.

•

Open the OSD menu, go to the RESET menu and select the RECALL
option.
Any changes to the contrast setting should be made in small
increments as changes in contrast may affect color accuracy.

•
The color white does not display as
white.

•

•

Verify that the display is operating at the factory default settings.
If that is not sufficient, then adjust color as necessary. For details on
color management, refer to your operating system and application
documentation.
Verify that the video cable and connector are fully connected.

VGA PROBLEMS
The display ripples or flickers.

•
•
•

Open the OSD menu, go to the RESET menu, and select the AUTO
ADJUST option. Then, if necessary, manually adjust pitch and phase.
Verify that the display adapter or video card matches the
specifications for the DTF-720.
Adjust the refresh rate in the Display Properties control panel.

The display is not clear. Text or
other portions of the screen
appear blurred.

•
•
•

Set the display resolution of your video card to 1280 x 1024.
Turn off the DTF-720, then turn it back on.
Open the OSD menu, go to the RESET menu, and select the AUTO
ADJUST option. If necessary, manually adjust the brightness, pitch,
and phase settings.

The display and LCD panel are not
lined up. The display size is not
correct.

•

Open the OSD menu, go to the RESET menu, and select the AUTO
ADJUST option.
As necessary, adjust pitch and phase, and horizontal and vertical
position. Note that some video cards may not show the display in
proper sizing.

The display ripples or shows a
moiré pattern. The display color is
not even.

•

•

•

Troubleshooting
Page 36

Open the OSD menu, go to the RESET menu, and select the AUTO
ADJUST option. If this does not solve the problem, go to the RESET
menu and select the RECALL option to set the display back to the
factory default settings.
As necessary, adjust pitch and phase.

DTF720_Manual.fm Page 37 Monday, December 22, 2008 9:17 AM

PEN TABLET TROUBLESHOOTING
If you encounter problems with the DTF-720 interactive pen display, refer to the following tables.
Your problem may be described here, and you can try the solution offered. Be sure you refer to the
DTF-720 Read Me file for the latest information.
For additional information, visit Wacom’s web site at http://www.wacom.com/productsupport and follow
the links to the FAQs.

GENERAL PROBLEMS
The computer does not
have an available USB port.
A USB device plugged into
one of the pen display’s
integrated USB ports does
not function.

The pen display power LED
is off.

The pen works only in
mouse mode, and does
not draw or write with
pressure sensitivity.
The pen does not draw or
write with pressure
sensitivity.
Clicking is difficult.
The pen selects everything
or will not stop drawing.

Check if there is an available USB port on a USB hub. If not
available, you will need to add a USB hub or USB card.
1. Make sure the pen display itself is properly connected to a
working USB port on your computer.
2. Then be sure the pen display is powered on and that the power
LED lights blue. The DTF-720 contains a powered USB hub and
the integrated USB ports will not work when the power is off.
3. If the USB device does not work, try plugging it into a USB port
directly on your computer.
4. If your USB device is still not functioning properly, please contact
the manufacturer for that particular device.
Make sure the pen display power switch is turned on.
Check that the AC power adapter is plugged into both the pen display
and an active power outlet.
Use only the power adapter that came with the pen display; other
adapters may cause damage to your product.
The tablet driver software was not installed or did not load properly.
Make sure the tablet driver software is installed and functioning.
Install the pen tablet driver software in accordance with the
instructions found in the Installation section of this manual.
Some applications require that you turn on the pressure capabilities
within the application or selected tool before the pen will respond as a
pressure-sensitive tool.
Verify also that your application supports pressure sensitivity.
Open the Pen Tablet control panel and go to the Pen tab. Try using a
lighter TIP FEEL.
Open the Pen Tablet control panel and go to the PEN tab. Move the
TIP FEEL slider toward FIRM. If this does not help, see Testing the
DTF-720 on page 33.

Troubleshooting
Page 37

DTF720_Manual.fm Page 38 Monday, December 22, 2008 9:17 AM

Double-clicking is difficult.

You notice a delay at the
beginning of pen strokes.
You have to press hard with
the pen when clicking,
drawing, or writing.
The pen tip does not
function.

The side switch does not
work.

Troubleshooting
Page 38

Be sure you are quickly tapping the display screen twice in the same
place on the pen display tablet’s active area. Wacom recommends
using the side switch to double-click.
Open the Pen Tablet control panel and go to the PEN tab.
Try increasing the DOUBLE CLICK DISTANCE or using a lighter TIP FEEL.
Windows: Try setting your system to launch programs with a single
click. See Pen operations on page 18.
Open the Pen Tablet control panel and go to the PEN tab.
Try decreasing the DOUBLE CLICK DISTANCE.
Open the Pen Tablet control panel and go to the PEN tab. Move the
TIP FEEL slider toward SOFT.
Be sure you are using the pen that originally came with your pen
display tablet. Other pens may not function properly on the DTF-720
pen display.
Make sure the status LED lights blue when the tip is pressed. If the
LED does not light, verify that the USB cable is plugged into an active
port on your computer or on a USB hub.
If the LED still does not light, you may have defective hardware (see
Troubleshooting on page 33).
Be sure you are using the pen that originally came with your pen
display tablet. Other pens may not function properly on the DTF-720
pen display.
Be sure you press the side switch when the pen tip is within 5 mm
(0.2 inch) of the pen display’s active area – do this without pressing
down on the pen tip.
From the Pen Tablet control panel, verify that the side switch is set to
the proper function you are expecting to occur.
Make sure the status LED lights blue when you press the side switch.
If the LED does not light, verify that the USB cable is plugged into an
active USB port on your computer or on a USB hub; the LED will not
light if the USB cable is not plugged into an active port.
If the LED does not light, you may have defective hardware (see
Troubleshooting on page 33).

DTF720_Manual.fm Page 39 Monday, December 22, 2008 9:17 AM

The pen tip and screen
cursor do not properly
line up.
The screen cursor moves
but it does not jump to the
pen tip location when the
pen is placed on the display
screen, and it does not
follow the pen tip when the
pen is moved across the
display.

Open the Pen Tablet control panel and select the CALIBRATE tab.
Continue with Calibrating the DTF-720 on page 22.

When using the pen display
tablet on a multiple monitor
system, you cannot use the
pen to control the other
monitor(s).
The line you are drawing
does not line up with the
location of the screen
cursor.

You can use your pen to control the other monitors in mouse mode.
To use mouse mode, first set the pen’s DuoSwitch to MODE
TOGGLE.... Then use the switch to toggle between pen mode and
mouse mode.

Make sure the Wacom tablet driver has loaded properly by opening
the Pen Tablet control panel. If the driver did not load you will see an
error message. If an error message appears, reboot your computer.
If the problem persists, refer to the Installation instructions and
reinstall the Wacom tablet software. (For Macintosh, you must restart
your computer after installing the Wacom tablet driver for proper
tablet operation.)
If you have customized the side switch on your pen to toggle between
pen mode and mouse mode, make sure that your pen display is
operating in pen mode. See Customizing the side switch button
functions, beginning on page 24.

To function properly, some applications require that the pen is set to
pen mode. Make sure the pen has not been toggled to mouse mode.
If the pen is set to pen mode and the problem still exists, then you
may have a corrupted preferences file. Follow the instructions in the
next tip to create a new preferences file.

Troubleshooting
Page 39

DTF720_Manual.fm Page 40 Monday, December 22, 2008 9:17 AM

You suspect the pen tablet
preferences may be
corrupted, or want to make
certain that all settings are
at their factory defaults.

Delete the pen tablet preferences as follows:
Windows: Click the START icon and select ALL PROGRAMS.
Then select TABLET and TABLET PREFERENCE FILE UTILITY. In the
dialog box that appears, click on the REMOVE MY PREFERENCE FILE
button to delete the preferences for the current user. To delete
preferences for multiple users on Windows Vista or XP systems, click
on the REMOVE ALL PREFERENCE FILES button. Note that
administrator rights are required to delete preferences for all users.
Relaunch any currently open tablet-aware applications that you may
be running.
Macintosh: For a single user, delete the tablet preferences by first
choosing your HOME folder from the GO menu. Then open your home
LIBRARY folder. Within your home LIBRARY folder, open the
PREFERENCES folder and delete the COM.WACOM.WACOMTABLET.PREFS
file. Log out, then log back in. When the tablet driver loads it will
create a new preferences file with the factory defaults.
For multiple users, delete all tablet preferences by first opening the
main APPLICATIONS folder. Then open the WACOM TABLET folder and
run the REMOVE WACOM TABLET utility. When the utility starts, click on
the REMOVE ALL PREFERENCE FILES button. The tablet driver will be
restarted, creating new preferences files with the factory defaults.
Recalibrate the tablet.
Note: Do not manually remove the WACOM TABLET.PREFPANE file from
the main LIBRARY PREFERENCEPANES folder. This file is only to be
removed when uninstalling the tablet software driver, and then only when
using the REMOVE WACOM TABLET utility.

The computer does not go
to sleep.
The screen cursor jumps
back when using your
regular mouse or trackball.
The screen cursor moves
erratically or jumps around
on the display screen when
another tablet is connected
to your computer.

Troubleshooting
Page 40

When you are not using the pen, remove it from the pen display
surface or the pen display will continue to send data, keeping the
computer awake.
When the pen is not in use, place it in the pen storage compartment
or at some location near the pen display, but not on the display.
Leaving your pen on the display may interfere with screen cursor
positioning when using other input devices.
The tablet portion of the DTF-720 emits electromagnetic waves at a
certain frequency. If another tablet is too closely placed to the
DTF-720 it may interfere with screen cursor positioning. If this
occurs, move the tablet further away from the DTF-720.

DTF720_Manual.fm Page 41 Monday, December 22, 2008 9:17 AM

WINDOWS-SPECIFIC PROBLEMS
After changing right- and
left-handed settings in the
computer’s mouse control
panel, the pen tip no longer
functions properly.

Restart Windows for your Wacom tool settings to be correctly
recognized.

MACINTOSH-SPECIFIC PROBLEMS
At startup, a dialog box
appears telling you that
either the driver failed to
load or the tablet
preferences have not yet
been created.

The pen display was not detected at startup. Make sure the USB
interface cable is securely connected to an active USB port on your
computer or to a USB hub. Make sure that the pen display power
LED is on. If this does not correct the problem, see Troubleshooting
on page 33.
From the GO menu, select the UTILITIES folder and launch the SYSTEM
PROFILER. Select USB from the HARDWARE section of the CONTENTS
list. A Wacom USB pen display model should be listed. If a pen
display model is not listed, check the pen display’s USB cable
connection or try plugging the pen display into a different USB port.
If this does not help, contact Wacom for Technical Support.
See Technical support options on page 42.

Inkwell does not work
correctly with the pen
display.

There may be a problem with the Inkwell preferences. Remove the
damaged preference files as follows. They will be recreated when
you enable handwriting recognition.
1. From the Apple menu, choose SYSTEM PREFERENCES. From the
System Preferences menu, choose SHOW ALL and select INK.
Then turn off handwriting recognition.
2. From the GO menu, choose your HOME. Open the LIBRARY and
PREFERENCES folders. Then remove the following preferences:

•
•
•

com.apple.ink.framework.plist
com.apple.ink.inkpad.plist
com.apple.ink.inkpad.sketch

3. Go back to SYSTEM PREFERENCES and INK, and then enable
handwriting recognition.
4. Test the Inkwell function using your Wacom pen display tablet
and pen.
5. If this procedure does not resolve your problem with Inkwell,
contact Apple Support for further assistance. Wacom is not the
software manufacturer for Inkwell and we are limited in our
abilities to support a third party software application.

Troubleshooting
Page 41

DTF720_Manual.fm Page 42 Monday, December 22, 2008 9:17 AM

TECHNICAL SUPPORT OPTIONS
If you have a problem with your DTF-720 interactive pen display, first check the appropriate Installation
section in this guide to make sure the unit is installed correctly. Then review the Troubleshooting
procedures.
If you cannot find the answer in this guide, you may find updated information about your problem in the
appropriate Read Me file for your platform (located on the Wacom Pen Tablet Driver CD). You can also
check the product FAQs (Frequently Asked Questions) on the Wacom web site for your region.
If you have an Internet connection you can download the latest software drivers from the Wacom web
site for your region. See Obtaining driver downloads on page 43.
If you cannot solve the problem and you think your Wacom product is not working properly, contact the
Wacom support staff for the area where your product was purchased. See the Wacom tablet Read Me
file, located on the Wacom Pen Tablet Driver CD, for contact information.
When you call, you should be at your computer with the following information available:

•
•
•
•
•
•
•
•
•
•

This manual.
Pen display tablet serial number. (Look at the label on the back of the unit.)
Driver version number. (See the Wacom Pen Tablet Driver CD or the Pen Tablet control panel.)
The make and model of your computer, and operating system version number.
The make, model, and connection type of your video card.
A list of peripheral devices attached to your computer.
The software application and version you were using when the problem occurred.
The exact wording of any error message that appeared on your screen.
What happened and what you were doing when the problem occurred.
How you tried to solve the problem.

Troubleshooting
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DTF720_Manual.fm Page 43 Monday, December 22, 2008 9:17 AM

OBTAINING DRIVER DOWNLOADS
Wacom periodically updates the pen tablet software driver to maintain compatibility with new products.
If you are having a compatibility problem between your DTF-720 pen display and a new hardware or
software product, it may be helpful to download a new Wacom tablet software driver (when available)
from the Internet.
USA, Canada, Central and South America
Worldwide Web:

http://www.wacom.com/productsupport

Driver downloads.

Europe, Middle East and Africa
Worldwide Web:

http://www.wacom.eu

Software updates.

Anonymous FTP Site:

ftp://ftp.wacom.eu/pub/

Software updates.

http://tablet.wacom.co.jp

Software updates. (Japanese)

http://www.wacom-asia.com

Software updates. (English)

http://www.wacom.com.cn

Software updates.
(Simplified Chinese)

http://www.wacomkorea.com

Software updates. (Korean)

http://www.wacom.com.tw

Software updates.
(Traditional Chinese)

Japan
Worldwide Web:

Asia Pacific (English)
Worldwide Web:

China
Worldwide Web:

Korea
Worldwide Web:

Taiwan
Worldwide Web:

Troubleshooting
Page 43

DTF720_Manual.fm Page 44 Monday, December 22, 2008 9:17 AM

APPENDIX
CARING FOR THE DTF-720
Keep the pen and the DTF-720 LCD screen surface clean. Dust and dirt particles can stick to the pen
and cause excessive wear to the display screen surface. Regular cleaning will help prolong the life of
your LCD screen surface and pen. Keep the DTF-720 and the pen in a clean, dry place and avoid
extremes in temperature. Room temperature is best. The DTF-720 and pen are not made to come
apart. Taking apart the product will void your warranty.
Important: Take care to never spill liquids onto the pen display or pen. Be especially careful of
getting the display, or pen buttons and tip wet – they contain sensitive electronic parts that will
fail if liquids enter them.

CLEANING
To clean the DTF-720 casing or the pen, use a soft, damp cloth; you can also dampen the cloth using a
very mild soap diluted with water. Do not use paint thinner, benzine, alcohol, or other solvents to clean
the unit casing or pen.
To clean the display screen, use an anti-static cloth or a slightly damp cloth. When cleaning, apply only
a light amount of pressure to the display screen and do not make the surface wet. Do not use detergent
to clean the display screen; this may damage the coating on the screen. Please note that damage of
this kind is not covered by the manufacturer’s warranty.

Appendix
Page 44

DTF720_Manual.fm Page 45 Monday, December 22, 2008 9:17 AM

REPLACING THE PEN TIP
The pen tip (nib) will wear with normal use. Excessive pressure will cause the nib to wear sooner.
A worn nib may damage the coating on the DTF-720 display screen. To avoid this, periodic tip
replacement is recommended.
When the nib gets too short or develops a sharp edge, you can replace it with one of the extra nibs that
came with the pen.

To remove the old nib:
Clasp it with a Wacom nib removal tool, pair of
tweezers, needle-nosed plier, or similar
instrument and pull the old nib straight out of
the pen.

To insert a new nib:
Slide it straight into the barrel of the pen.
Firmly push the nib until it stops. The new nib
will slide into the correct position.

WARNING Prevent children from swallowing the pen tip or side switch. The pen tip (nib)
or side switch may accidentally be pulled out if children are biting on them.

Important: When the pen is not in use, place it in the pen storage compartment or lay it flat on
your desk. To maintain the sensitivity of your pen, do not store the tool in a container where it
will rest on its tip.

Appendix
Page 45

DTF720_Manual.fm Page 46 Monday, December 22, 2008 9:17 AM

USING AN ALTERNATE MOUNT OR STAND
If you will be using the DTF-720 in an installation that requires the use of an alternate mounting
platform, you can remove the adjustable stand from the unit and mount the pen display onto any mount
arm or stand conforming to the VESA 75 standard.
Mounting screws that are 4 mm wide with a 0.7 mm pitch (M4 Regular), with a screw clearance depth of
15 mm are required. Exceeding the clearance depth of 15 mm will damage the DTF-720 internal
components.
To remove the adjustable stand and attach
the DTF-720 to a different mounting
platform:
1. Turn off your computer and power off
the DTF-720. Then disconnect all
cables from between the unit and your
computer.
2. Protect the display screen surface by
spreading a soft cloth onto a flat table
and placing the DTF-720 face down on
the cloth.
3. Remove the four screws and lift the
adjustable stand assembly away from
the body of the unit.
4. Using the appropriate screws for your
mounting platform, firmly attach the
DTF-720 to the alternate mounting
platform.
5. Refer to the Installation instructions,
beginning on page 10, and reattach the
cabling.

CAUTION When attaching the DTF-720 onto an alternate

mounting platform, be sure to follow all instructions
in the documentation supplied by the platform
manufacturer. If improperly installed, the unit could
fall, resulting in damage to the unit or physical
injury.

Appendix
Page 46

DTF720_Manual.fm Page 47 Monday, December 22, 2008 9:17 AM

PEN AND DIGITAL INK CAPABILITIES IN WINDOWS VISTA
Microsoft Windows Vista provides extensive support for pen and touch input. When using DTF-720 with
a computer running Windows Vista, your experience is enhanced by powerful note taking, handwriting
recognition, fast navigation, and other digital inking options designed to give you quick, intuitive results
with the Wacom pen.

•

Note taking. Use your Wacom pen to jot notes and capture quick sketches in Windows Journal.
Journal simulates a physical notebook, but with the advantages of digital note taking – you can
choose from a variety of pen, marker, and highlighter tools. Journal also includes a powerful
search engine that can even locate your handwritten content.

•

Handwriting recognition. Because Windows Vista includes powerful handwriting recognition
capabilities, you can use your Wacom pen to quickly enter handwritten information anywhere the
computer accepts typed input. You can convert your handwritten content to typed text at any time.

•

Gestures. Use your Wacom pen to make simple gestural movements on the pen display to trigger
customizable actions for navigation, editing, and other functions. To customize your gestures,
select the FLICKS tab in the PEN AND INPUT DEVICES control panel.

•

Digital Ink in Microsoft Office 2007. Use your Wacom pen to full advantage with the enhanced
digital mark-up and inking tools available in Microsoft Office 2007 applications running on Windows
Vista. Found on the REVIEW tab within applicable applications, these tools provide a consistent set
of inking options. For quick access, you can add specific inking tools to the Quick Access Toolbar
located at the top of each application.

Note that the following workarounds in the pen tablet driver improve drawing performance in Vista:

•

The Vista Pen Flicks and ‘press-and-hold-to-right-click’ features are disabled in graphics
applications using the Wintab API.

•

There is no pressure sensitivity in Journal and other Vista Ink features when both the Flicks and
‘press-and-hold-to-right-click’ features are disabled in the Vista PEN AND INPUT DEVICES control
panel.

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ABOUT THE WINDOWS VISTA TABLET PC INPUT PANEL
The Windows Vista Tablet PC Input Panel enables you to use handwriting or an on-screen keyboard to
directly enter text with your Wacom pen. There are a number of ways to launch the Input Panel:

•

Click on the Input Panel icon which appears when you move the screen cursor into a text entry
area.

•
•

Click on the Input Panel tab, located by default on the left edge of the display screen.
Click on the Tablet PC Input Panel icon located on the Windows taskbar. If the icon is not visible,
right-click on the taskbar, select TOOLBARS, and TABLET PC INPUT PANEL.

To customize the Input Panel:
1. First open the Input Panel and then click on TOOLS in the menu bar.
2. Select OPTIONS to open the Input Panel Options dialog box.
3. Customize the Input Panel settings for the way you like to work.
To learn more about using your Wacom pen in Microsoft Windows Vista and Office 2007, study the
documentation that came with your system and Microsoft Office applications. Be sure to take
advantage of the Windows Vista training tools, including the Tablet PC tutorial, available from Microsoft.
You can visit also the Wacom web site at www.wacom.com/vista for additional information on working
with your Wacom pen in Windows Vista.

Appendix
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UNINSTALLING THE DTF-720
Follow the appropriate procedure below to remove the Wacom tablet software and the DTF-720 from
your system.
Windows:
1. Click on the Windows START button and open the CONTROL PANEL.
2. In the CONTROL PANEL window for

•

Windows Vista: click on UNINSTALL A PROGRAM. In the dialog box that appears, choose the PEN
TABLET option and click on the UNINSTALL button.

•

Windows XP or XP x64: select ADD OR REMOVE PROGRAMS. In the ADD OR REMOVE PROGRAMS
window, choose PEN TABLET and click on the REMOVE button.

•

Windows 2000: double-click on the ADD/REMOVE PROGRAMS icon. In the dialog box that
appears, choose the PEN TABLET option and click on the ADD/REMOVE... button.
3. Follow the prompts to remove the tablet driver. (If prompted, enter your administrator login name
and password.)
4. When the driver has been removed, shut down your system, power off your computer, and turn off
the DTF-720. When your computer and the DTF-720 are off, disconnect the DTF-720 from your
computer.
Macintosh:
1. From the GO menu, choose APPLICATIONS and open the WACOM TABLET folder.
2. Double-click on the REMOVE TABLET icon and select the REMOVE TABLET SOFTWARE button.
Enter your administrator login name and password.
3. After the removal is completed, click OK.
4. Shut down your computer and turn off the DTF-720. When your computer and the DTF-720 are off,
disconnect the DTF-720 from your computer.

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PRODUCT SPECIFICATIONS
GENERAL SPECIFICATIONS
Physical dimensions (W x D x H)

400 x 362 x 55.5 mm (15.8 x 14.3 x 2.2 in), excluding stand

Weight

6.0 kg (13.2 lb), including stand

Input voltage

12 VDC

Power consumption

37 W (max.)
2 W or less in sleep mode
1 W or less in off mode

USB hub

Integrated USB hub: USB v2.0
Powered hub with two external ports, 500 mA per port

Operating temperature and humidity

5° to 35° C, 20 to 80% RH (non-condensing)

Storage temperature and humidity

-10° to 60° C, 20 to 90% RH (non-condensing)

Certification and compliance

FCC part 15 class B & Subpart C, Industry Canada Class B, CE,
VCCI class B, EDID 1.3, C-tick, BSMI, MIC, CB, CCC, The European
Union RoHS Directive 2002/95/EC, Chinese RoHS, Korean RoHS

DISPLAY
Display

a-Si TFT active matrix LCD

Screen size

17.0 in (337.9 x 270.3 mm (13.31 x 10.65 in))

Signal inputs

VGA (Analog RGB)

Signal outputs

VGA (Analog RGB)

Resolution

1280 x 1024 pixels (SXGA), 1024 x 768 pixels (XGA),
800 x 600 pixels (SGA), 640 x 480 pixels (VGA)

Refresh rate

50 to 75 Hz (vertical)
All scan modes are non-interlaced.

Pixel pitch

0.264 x 0.264 mm (0.010 x 0.010 in)

Color depth

16.7 million

Brightness

300 cd/m2

Contrast ratio

650:1

Plug and Play

DDC 2B

LCD quality

Each DTF-720 LCD panel is produced under very stringent quality
standards. Production techniques cannot guarantee an absolutely
perfect TFT display. Wacom does not allow any pixel to be always
white or always black. A small number of pixels (5 or less) are
allowed to show a wrong color for some parts of the color spectrum.
This does not mean the display is defective.

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PEN TABLET
Reading technology

Electromagnetic resonance method

Active area

337.9 x 270.3 mm (13.31 x 10.65 in)

Resolution

20 lpmm (0.05 mm) (508 lpi (0.002 in))

Accuracy

±0.5 mm (±0.02 in), average

Reading height

5 mm (0.2 in)

Maximum report rate

100 points/sec.

Pressure levels

512 levels

Communication interface

USB

POWER ADAPTER
Input voltage

100 to 240 VAC, 50/60 Hz

Output voltage

12 VDC, 5.0 A

PEN (MODEL FP-320)
Pressure levels

512

Pen tip travel

0.2 mm (0.008 in) or less

Physical dimensions (L x D)

146.5 x 12.5 mm (5.77 x 0.49 in)

Weight

12 g (0.42 oz), approximately

Side switch type

Rocker switch

ORDERING PARTS AND ACCESSORIES
To purchase parts and accessories, refer to the Wacom tablet Read Me file and see who to call for your
region.
You can also do the following:

•

To purchase parts and accessories in the USA or Canada, call 1.888.884.1870 (toll-free) or visit
Wacom’s web site at http://www.WacomDirect.com (USA only).

•

To purchase parts and accessories in Europe, call +49 (0)180.500.03.75 or send an email to
spareparts@wacom.eu. Or, visit http://www.wacom-shop.net. You can also contact your local
dealer, distributor, or technical support using the appropriate number for your region.

•

To purchase parts and accessories in other countries, please contact your local dealer or
distributor.

Please note that not all parts and accessories may be available in all regions.

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RADIO AND TELEVISION INTERFERENCE
The equipment described in this manual generates, uses, and can radiate radio-frequency energy. If it is not
installed and used properly – that is, in strict accordance with applicable instructions – it may cause interference
with radio and television reception.

FEDERAL COMMUNICATIONS COMMISSION (FCC) NOTICE
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15
of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
You can determine whether the equipment is causing interference by powering it off. If the interference stops, it
was probably caused by the equipment.
If the equipment does cause interference to radio or television reception, you may be able to correct the
interference by using one or more of the following measures:
•
Rotate the television or radio antenna until the interference stops.
•
Move the equipment farther away from the television or radio.
•
Plug the equipment and computer into an outlet that is on a different circuit from the television or radio.
If necessary, consult your Wacom dealer or an experienced radio/television technician for help.
Changes or modifications to this product not authorized by Wacom could void the FCC Certification and negate
your authority to operate the product.

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INDUSTRY CANADA (CANADA ONLY)
Industry Canada, Class B
“This Class (B) digital apparatus complies with Canadian ICES-003”
“Cet appareil numerique de la classe (B) est conforme a la norme NMB-003 du Canada.”

CE DECLARATION
The DTF-720 / DTF-720A pen display tablet has been tested and found to comply to the following harmonized
European Norms:
•
EN 55022: 2006, Class B
•
EN 55024: 1998+A1: 2001+A2: 2003
IEC 61000-4-2: 2001
IEC 61000-4-3: 2006
IEC 61000-4-4: 2004
IEC 61000-4-5: 2005
IEC-61000-4-6: 2006
IEC 61000-4-8: 2001
IEC 61000-4-11: 2004
•
EN 61000-3-2: 2006
•
EN 61000-3-3: 1995+A1: 2001+A2: 2005
Based on the results of these tests, Wacom declares that the above mentioned device conforms to the Directive
2004/108/EC.

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DTF720_Manual.fm Page 54 Monday, December 22, 2008 9:17 AM

WARRANTY
(WORLDWIDE, EXCEPT FOR EUROPE, AFRICA AND MIDDLE EAST)
LIMITED WARRANTY
Wacom warrants the product, to the original consumer purchaser, except for the Software and consumable items
such as the pen nibs, to be free from defects in materials and workmanship under normal use and service for a
period of two (2) years, from the date of original retail purchase, as evidenced by a copy of the receipt and
registration with Wacom within 30 days of purchase.
The Software is licensed “as is.” Wacom makes no warranty with respect to its quality or performance.
Wacom cannot guarantee you uninterrupted service or the correction of any errors.
Upon discovery of a defect in the product, except in the Software, within the Warranty Period, you should contact
Wacom Technical Support via telephone, email, or fax to obtain an RMA (Return Merchandise Authorization)
number and instructions for shipping the product to a service location designated by Wacom. You should send the
product, shipping charges prepaid, to the designated service location, accompanied by the return authorization
number, your name, address and telephone number, proof of purchase date, and a description of the defect.
Wacom will pay for return shipping by United Parcel Service or by an equivalent service as chosen by Wacom.
Wacom’s sole obligation and entire liability under this warranty shall be, at Wacom’s option, either the repair or
replacement of the defective product or parts thereof of which Wacom is notified during the Warranty Period;
provided, however, that you are responsible for (i) the cost of transportation of the product to the designated
service location and (ii) any loss or damage to the product resulting from such transportation.
Wacom shall have no responsibility to repair or replace the product if the failure of the product has resulted from
accident, abuse, misuse, negligence, or unauthorized modification or repair, or if it has been handled or stored
other than in accordance with Wacom’s storage instructions.
Any descriptions, drawings, specifications, samples, models, bulletins, or similar material, used in connection with
the sale of the product, shall not be construed as an express warranty that the product will conform or comply with
your requirements.
EXCEPT FOR THE LIMITED WARRANTY DESCRIBED ABOVE, THERE ARE NO OTHER WARRANTIES MADE
BY WACOM ON THIS PRODUCT. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY WACOM, ITS
DEALERS, DISTRIBUTORS, AGENTS, OR EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY
INCREASE THE SCOPE OF THIS WARRANTY, AND YOU MAY NOT RELY ON ANY SUCH INFORMATION OR
ADVICE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM STATE TO STATE.
WACOM LIMITS THE DURATION OF ANY LEGALLY IMPLIED WARRANTIES INCLUDING IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TO THE DURATION OF
WACOM’S EXPRESS WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
NEITHER WACOM NOR ANYONE ELSE WHO HAS BEEN INVOLVED IN THE CREATION, PRODUCTION, OR
DELIVERY OF THIS PRODUCT SHALL BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL, OR INCIDENTAL
DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS
OF BUSINESS INFORMATION AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE SUCH
PRODUCT, EVEN IF WACOM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME
STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
In the event that any of the above limitations are held unenforceable, Wacom’s liability for any damages to you or
any party shall not exceed the purchase price you paid, regardless of the form of any claim.
This Limited Warranty is governed by the laws of the United States of America and the state of Washington.
This Limited Warranty is valid for and only applies to products purchased and used inside the United States (and its
territories or possessions) and Canada.

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DTF720_Manual.fm Page 55 Monday, December 22, 2008 9:17 AM

WARRANTY SERVICE IN THE U.S.A. AND CANADA
To obtain Warranty service within the U.S. or Canada contact:
Wacom Technical Support
Phone: 1.360.896.9833
Fax: 1.360.896.9724
Inquiry form: http://www.wacom.com/productsupport/email.cfm
E-mail: support@wacom.com

WARRANTY SERVICE OUTSIDE OF THE U.S.A. AND CANADA
For products purchased or used outside of the United States and Canada, the warranty period is one (1) year from
the date of original purchase. Upon discovery of a defect in the product, except in the Software, within the
Warranty Period you should contact your local dealer or distributor. If an authorized Wacom repair center is not
available in your local country you will be responsible for all transportation costs including duties and taxes to and
from the Wacom repair center. In all other respects, the terms of the warranty as set forth above apply to such
sales.
Should you have any questions about this Agreement, or if you desire to contact Wacom for any reason, please
contact in writing:

In North and South America contact:
Wacom Technology Corporation
1311 SE Cardinal Court
Vancouver, Washington 98683
U.S.A.

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Wacom Technology Corporation

Wacom Europe GmbH

1311 SE Cardinal Court

Europark Fichtenhain A9

Vancouver, WA 98683

47807 Krefeld

U.S.A.

Germany

Telephone

Telephone

General: +1.360.896.9833

General: +49.(0)2151.3614.0

Fax: +1.360.896.9724

Fax: +49.(0)2151.3614.111

Wacom Co., Ltd.

Wacom Co., Ltd.

2-510-1 Toyonodai

Asia Pacific Office

Otone-Machi, Kitasaitama-Gun

Harmony Tower 18F, 1-32-2 Hon-Cho,

Saitama, 349-1148

Nakano-Ku, Tokyo 164-0012

Japan

Japan

Internet: http://tablet.wacom.co.jp

Telephone
General: +81.3.5309.1513
Fax: +81.3.5309.1514

Wacom China Corporation

Wacom Korea Co., Ltd.

Unit 2807, 28th Floor, SK Tower

25th Floor DMC iaan Sangam 2nd Complex, 1653

No 6 Jia, Jianguomenwai Avenue,

Sangam-dong, Mapo-gu, Seoul, Korea, 121-270

Beijing, 100022, China

Korea

Internet: http://www.wacom.com.cn

Telephone
General: +82.2.557.3894
Fax: +82.2.557.3895

Wacom Australia Pty. Ltd.

Wacom Singapore Pte. Ltd. (Singapore)

Unit 8, Stage 1 Cumberland Green

3 Bishan Place,

2-8 South Street, Rydalmere

CPF Bishan Building #06-08

NSW 2116 Australia

Singapore 579838

Telephone

Telephone

General: +61.2.9422.6700

General: +65.6258.8640

Fax: +61.2.9420.2272

Fax: +65.6258.8697

DTF720_Manual.fm Page 58 Monday, December 22, 2008 9:17 AM

DTF-720
interactive pen display

Installation Guide & User’s Manual

Wacom Co., Ltd.

UE-0329 (C)



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