WatchGuard Technologies XP3E6W Wireless Internet Firewall with VPN User Manual XTM 2Series HG
WatchGuard Technologies, Inc. Wireless Internet Firewall with VPN XTM 2Series HG
Users Manual
WatchGuard
XTM 2-Series
Hardware Guide
XTM 21, 22, 23, 21-W, 22-W, 23-W
2WatchGuard XTM 2-Series
ADDRESS
505 Fifth Avenue South
Suite 500
Seattle, WA 98104
SUPPORT
www.watchguard.com/support
U.S. and Canada +877.232.3531
All Other Countries +1.206.521.3575
SALES
U.S. and Canada +1.800.734.9905
All Other Countries +1.206.613.0895
ABOUT WATCHGUARD
Since 1996, WatchGuard has been building award-winning unified threat management
(UTM) network security solutions that combine firewall, VPN and security services to
protect networks and the businesses they power. We recently launched the next
generation: extensible threat management (XTM) solutions featuring reliable, all-in-
one security, scaled and priced to meet the unique security needs of every sized
enterprises. Our products are backed by 15,000 partners representing WatchGuard in
120 countries. More than a half million signature red WatchGuard security appliances
have already been deployed worldwide in industries including retail, education, and
healthcare. WatchGuard is headquartered in Seattle, Washington, with offices
throughout North America, Europe, Asia Pacific, and Latin America.
For more information, please call 206.613.6600 or visit www.watchguard.com.
Copyright and Patent Information
Copyright© 1998 - 2009 WatchGuard Technologies, Inc. All rights reserved.
WatchGuard, the WatchGuard logo, Firebox, LiveSecurity, and any other mark listed as a trademark in the “Terms of Use”
portion of the WatchGuard Web site that is used herein are either registered trademarks or trademarks of WatchGuard
Technologies, Inc. and/or it’s subsidiaries in the United States and/or other countries. All other trademarks are the property
of their respective owners.
Printed in the United States of America.
Publication ID: 275-3312-001
Text ID: 275-3312-001
Doc Version: 10.0
Revised: September 28, 2009
U.S. Patent Nos. 6,493,752; 6,597,661; D473,879. Other Patents Pending.
Notice to Users
Information in this guide is subject to change without notice. Companies, names, and data used in examples herein are
fictitious unless otherwise noted. No part of this guide may be reproduced or transmitted in any form or by any means,
electronic or mechanical, for any purpose, without the express written permission of WatchGuard Technologies, Inc.
Complete copyright, trademark, patent, and licensing information can be
found in the License Guide. You can find this document online at:
http://www.watchguard.com/help/documentation/
Hardware Guide 3
Legal and Regulatory Information
Limited Hardware Warranty
This Limited Hardware Warranty (the “Warranty”) applies to the enclosed hardware product, not including any associated
software, which is licensed pursuant to a separate end-user license agreement and warranty (the “Product”). BY USING
THE PRODUCT, YOU (either an individual or a single entity) AGREE TO THE TERMS HEREOF. If you do not agree to these
terms, please return this package, along with proof of purchase, to the authorized dealer from which you purchased it for
a full refund. WatchGuard Technologies, Inc. (“WatchGuard”) and you agree as set forth below or on the reverse side of
this card, as applicable:
1. LIMITED WARRANTY. WatchGuard warrants that upon delivery and for one (1) year thereafter (the "Warranty Period"):
(a) the Product will be free from material defects in materials and workmanship, and (b) the Product, when properly
installed and used for its intended purpose and in its intended operating environment, will perform substantially in
accordance with WatchGuard applicable specifications.
This warranty does not apply to any Product that has been: (i) altered, repaired or modified by any party other than
WatchGuard except for the replacement or inclusion of specified components authorized in, and performed in strict
accordance with, documentation provided by WatchGuard; or (ii) damaged or destroyed by force majeure events,
accidents, power spikes or similar events, or by any intentional, reckless or negligent acts or omissions of any party. You
may have additional warranties with respect to the Product from the manufacturers of Product components. However,
you agree not to look to WatchGuard for, and hereby release WatchGuard from any liability for, performance of,
enforcement of, or damages or other relief on account of, any such warranties or any breach thereof.
2. REMEDIES. If any Product does not comply with the WatchGuard warranties set forth in Section 1 above, WatchGuard
will, following the receipt of the product you claim is defective and at its option, either (a) repair the Product, or (b)
replace the Product with a like or similar product; provided, that you will be responsible for returning the Product and for
all costs of shipping and handling. Repair or replacement of the Product shall not extend the Warranty Period. Any
Product, component, part or other item replaced by WatchGuard becomes the property of WatchGuard. WatchGuard
shall not be responsible for return of or damage to any software, firmware, information or data contained in, stored on, or
integrated with any returned Products.
3. DISCLAIMER AND RELEASE. THE WARRANTIES, OBLIGATIONS AND LIABILITIES OF WATCHGUARD, AND YOUR REMEDIES,
SET FORTH IN PARAGRAPHS 1 AND 2 ABOVE ARE EXCLUSIVE AND IN SUBSTITUTION FOR, AND YOU HEREBY WAIVE,
DISCLAIM AND RELEASE ANY AND ALL OTHER WARRANTIES, OBLIGATIONS AND LIABILITIES OF WATCHGUARD AND ALL
OTHER RIGHTS, CLAIMS AND REMEDIES YOU MAY HAVE AGAINST WATCHGUARD, EXPRESS OR IMPLIED, ARISING BY LAW
OR OTHERWISE, WITH RESPECT TO ANY NONCONFORMANCE OR DEFECT IN THE PRODUCT (INCLUDING, BUT NOT
LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ANY IMPLIED
WARRANTY ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE, ANY WARRANTY OF
NONINFRINGEMENT, ANY WARRANTY OF UNINTERRUPTED OR ERROR-FREE OPERATION, ANY OBLIGATION, LIABILITY,
RIGHT, CLAIM OR REMEDY IN TORT, WHETHER OR NOT ARISING FROM THE NEGLIGENCE (WHETHER ACTIVE, PASSIVE OR
IMPUTED) OR FAULT OF WATCHGUARD OR FROM PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY, AND ANY
Legal and Regulatory Information
4WatchGuard XTM 2-Series
OBLIGATION, LIABILITY, RIGHT, CLAIM OR REMEDY FOR LOSS OR DAMAGE TO, OR CAUSED BY OR CONTRIBUTED TO BY,
THE PRODUCT).
4. LIMITATION AND LIABILITY. WATCHGUARD'S LIABILITY (WHETHER ARISING IN CONTRACT (INCLUDING WARRANTY),
TORT (INCLUDING ACTIVE, PASSIVE OR IMPUTED NEGLIGENCE AND STRICT LIABILITY AND FAULT) OR OTHER THEORY)
WITH REGARD TO ANY PRODUCT WILL IN NO EVENT EXCEED THE PURCHASE PRICE PAID BY YOU FOR SUCH PRODUCT.
THIS SHALL BE TRUE EVEN IN THE EVENT OF THE FAILURE OF ANY AGREED REMEDY. IN NO EVENT WILL WATCHGUARD BE
LIABLE TO YOU OR ANY THIRD PARTY (WHETHER ARISING IN CONTRACT (INCLUDING WARRANTY), TORT (INCLUDING
ACTIVE, PASSIVE OR IMPUTED NEGLIGENCE AND STRICT LIABILITY AND FAULT) OR OTHER THEORY) FOR COST OF COVER
OR FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION LOSS
OF PROFITS, BUSINESS, OR DATA) ARISING OUT OF OR IN CONNECTION WITH THIS WARRANTY OR THE USE OF OR
INABILITY TO USE THE PRODUCT, EVEN IF WATCHGUARD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THIS SHALL BE TRUE EVEN IN THE EVENT OF THE FAILURE OF ANY AGREED REMEDY.
5. MISCELLANEOUS PROVISIONS. This Warranty will be governed by the laws of the state of Washington, U.S.A., without
reference to its choice of law rules. The provisions of the 1980 United Nations Convention on Contracts for the
International Sales of Goods, as amended, shall not apply. You agree not to directly or indirectly transfer the Product or
use of the product or associated documentation to any country to which such transfer would be prohibited by the U.S.
Export laws and regulations. If any provision of this Warranty is found to be invalid or unenforceable, then the remainder
shall have full force and effect and the invalid provision shall be modified or partially enforced to the maximum extent
permitted by law to effectuate the purpose of this Warranty. This is the entire agreement between WatchGuard and you
relating to the Product, and supersedes any prior purchase order, communications, advertising or representations
concerning the Product AND BY USING THE PRODUCT YOU AGREE TO THESE TERMS. IF THE PRODUCT IS BEING USED BY
AN ENTITY, THE INDIVIDUAL INDICATING AGREEMENT TO THESE TERMS BY USING THE PRODUCT REPRESENTS AND
WARRANTS THAT (A) SUCH INDIVIDUAL IS DULY AUTHORIZED TO ACCEPT THE WARRANTY ON BEHALF OF THE ENTITY
AND TO BIND THE ENTITY TO THE TERMS OF THIS WARRANTY; (B) THE ENTITY HAS THE FULL POWER, CORPORATE OR
OTHERWISE, TO ENTER INTO THE WARRANTY AND PERFORM ITS OBLIGATIONS UNDER THE WARRANTY AND; (C) THE
WARRANTY AND THE PERFORMANCE OF THE ENTITY'S OBLIGATIONS UNDER THE WARRANTY DO NOT VIOLATE ANY
THIRD-PARTY AGREEMENT TO WHICH THE ENTITY IS A PARTY. No change or modification of the Warranty will be valid
unless it is in writing and is signed by WatchGuard.
Hardware Guide 5
Legal and Regulatory Information
Declaration of Conformity
DECLARATION OF CONFORMITY
WatchGuard Technologies, Inc.
505 Fifth Ave. S., Suite 500
Seattle, WA 98104-3892
USA
WatchGuard Technologies Inc. hereby declares that the product(s) listed
below conform to the European Union directives and standards identified
in this declaration.
Product (s):
Wireless Internet Firewall with VPN, Models XP3E6W, XP3E6
EU Directive(s):
Radio & Telecommunications Terminal Equipment (1999/5/EC)
Low Voltage (2006/95/EC)
Electromagnetic Compatibility (2004/108/EC)
Common Standard(s):
EN60950-1: 2001 Safety of ITE (valid until: 2010 12 01)
EN50022:2006 Class A Emissions for ITE
EN61000-3-2:2000 W/A2:05 Harmonics
EN61000-3-3:1995 W/A1:01 Flicker
EN50024:1998 W/A1:01 & A2:03 Immunity for ITE
Wireless Standard(s):
ETSI EN 300 328-02 V1.4.1 (2003-04) EMC and Radio Spectrum Matters
ETSI EN 301 489-17 V1.1.1 (2000-09) EMC and Radio Spectrum Matters
ETSI EN 301 489-01 V1.6.1 (2005-09) EMC and Radio Spectrum Matters
ETSI EN 301 893 V1.4.1 (2007-07) Broadband Radio Access Networks
Signature ________PENDING__________________
Full Name Joe Wang
Position Chief Executive Officer
Date 16 December 2008
Legal and Regulatory Information
6WatchGuard XTM 2-Series
FCC Certification
This device has been tested and found to comply with limits for a Class A digital device, pursuant to Part 15 of
the FCC Rules. Operation is subject to the following two conditions:
This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired
operation.
NOTE: The antennas used for this transmitter must be installed to provide a separation distance of at least
20cm from all persons and must not be co-located or operating in conjunction with any other antenna or
transmitter.
Caution
Changes or modifications to ANY PART OF THIS PRODUCT not expressly approved by
WatchGuard could void the user's authority to operate the equipment per FCC regulations.
In particular, modifying antenna gain to exceed 2.0 dBi voids the FCC certification.
CE Notice
The CE symbol on your WatchGuard Technologies equipment indicates that it is in compliance with the
Electromagnetic Compatibility (EMC) directive and the Low Voltage Directive (LVD) of the European Union
(EU).
Industry Canada
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.
Cet appareil numerique de la classe A respecte toutes les exigences du Reglement sur le materiel broulleur du
Canada.
CANADA RSS-210
The term “IC:” before the radio certification number only signifies that Industry of Canada technical
specifications were met.
Hardware Guide 7
Legal and Regulatory Information
Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this
device must accept any interference, including interference that may cause undesired operation of the device.
This device has been designed to operate with the antennas listed below, and having a maximum gain of 2.0
dBi. Antennas not included in this list or having a gain greater than 2.0 dBi are strictly prohibited for use with
this device. The required antenna impedance is 50 ohms.
WGRD P/N 155-3329-001 or any antenna with 2.0dBi or lower gain
To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that
the equivalent isotropically radiated power (e.i.r.p.) is not more than that permitted for successful
communication.
Frequency band from 5.15 GHz to 5.25 GHz is restricted to indoor use only to reduce potential for harmful
interference to co-channel mobile satellite systems. The maximum antenna gain permitted on devices in the
5725 – 5825 MHz band complies with the EIRP limits specified for point-to-point and non point-to-point
operation as appropriate, as stated in section A9.2(3).
VCCI Notice Class A ITE
CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED. REPLACE ONLY WITH THE SAME
OR EQUIVALENT TYPE RECOMMENDED BY THE MANUFACTURER. DISPOSE OF USED BATTERIES ACCORDING
TO THE MANUFACTURER’S INSTRUCTIONS.
ATTENTION: IL Y A DANGER D’EXPLOSION S’IL Y A REMPLACEMENT INCORRECT DE LA BATTERIE, REMPLACER
UNIQUEMENT AVEC UNE BATTERIE DU MÊME TYPE OU D’UN TYPE ÉQUIVALENT RECOMMANDÉ PAR LE
CONSTRUCTEUR. METTRE AU REBUT LES BATTERIES USAGÉES CONFORMÉMENT AUX INSTRUCTIONS DU
FABRICANT.
Class A Korean Notice
Legal and Regulatory Information
8WatchGuard XTM 2-Series
Taiwanese Class A Notice
Taiwanese Wireless Notice
France
En France, ce produit ne peut être installé et opéré qu'à l'intérieur, et seulement sur les canaux 10, 11, 12 , 13
comme défini par IEEE 802.11g/b. L'utilisation de ce produit à l'extérieur ou sur n'importe quel autre canal est
illégal en France.
In France, this product may only be installed and operated indoors, and only on channels 10, 11, 12, 13 as
defined by IEEE 802.11g/b. Use of the product outdoors, or on any other channel, is illegal in France.
RoHS Statement
The member states of the European Union approved directive 2002/95/EC, Restrictions of Hazardous
Substances (“RoHS directive”‘) that became valid on July 1, 2006. It states that all new electrical and electronic
equipment put on the market within the member states must not contain certain hazardous materials. The
WatchGuard XTM 2-Series complies with the European Union’s R0HS directive 2002/95/EC and similar
regulations that may be adopted by other countries for European Sales.
Hardware Guide 9
Legal and Regulatory Information
WEEE Statement
WEEE is a general set of requirements dictated in the EU Directive 2002/96/EC. This Directive mandated that
member EU countries enact regulations governing the Waste of Electrical and Electronic Equipment (WEEE).
The Directive, and its individual transpositions into specific country laws and legislation, is aimed at the
reduction of WEEE through reuse, recovery, and recycling of WEEE.
WatchGuard is working in partnership with our European Union (EU) distribution partners to ensure that our
products are in compliance with the WEEE statutes, and that the recovery of our product per the specific EU
country legislative requirements is seamless for our product’s end users. If you have a WatchGuard product
that is at its end of life and needs to be disposed of, please contact WatchGuard Customer Care Department at:
U.S. Customers: 877.232.3531
International Customers: +1.206.613.0456
WatchGuard is reasonably confident that our products do not contain any substances or hazardous materials
presently banned by any legislation, and do not present a risk due to hazardous materials. WEEE recovery
professionals should also note that these products do not have any materials that are of particular high value
in their individual form.
REACH Certificate of Compliance
The new EU chemicals policy REACH (Registration, Evaluation, Authorization and restriction of Chemicals)
came into effect on June 1, 2007. REACH is Europe's new chemicals legislation, which is applicable in all 27 EU
Member States as well as the EFTA European Economic Area (EEA). REACH creates a new system for gathering
information, assessing risks to human health and the environment, and authorizing or restricting the
marketing and use of chemicals produced or supplied in the EEA. REACH has an impact on EEA producers and
importers of finished products and users of chemicals in the course of industrial or professional activities.
WatchGuard supports the overall REACH objective of improving the protection of human health and the
environment and will meet all applicable REACH requirements. WatchGuard is strongly committed to working
with our customers and supply chain to define and implement the REACH requirements and ensure a smooth
transition to compliance.
One of the REACH requirements is that manufacturers and importers have the duty to register substances they
are producing or importing. In accordance with the regulations, the products of WatchGuard do not need to
be registered for the following reasons:
1. WatchGuard does not import more than 1 metric ton per year of a substance as defined by REACH.
2. WatchGuard products are non-chemical products that are not designed to release any substance
under normal and reasonably predictable application.
3. Our products do not contain the listed substances at more than 0.1% by weight of the whole product/
part.
Legal and Regulatory Information
10 WatchGuard XTM 2-Series
Licensing
Some components of the XTM 2-Series software are distributed with source code covered under one or more
third party or open source licenses. You can find full licensing information in the Licensing Guide on our public
web site at www.watchguard.com/help/documentation. We include below the full text of the GNU General
Public License.
To get the source code covered by this license, contact WatchGuard Technical Support at:
United States or Canada: 877.232.3531
All other countries: +1.360.482.1083
You can download the source code at no charge. If you request the material be sent to you on CD-ROM, there
is a $35 charge for administration and shipping.
GNU General Public License (GPL)
Each of the following programs are wholly or partially licensed under the GPL: ARPTables, bpalogin, bridge-
utils, busybox, ebtables, glibc, hostapd, iproute, ipset, iptables, iputils, linux, nmap, ppp, pptpd, rp-pppoe,
wireless_tools, wpa_supplicant.
Specific copyright information for the above software, if any, can be found in subsequent pages of this
chapter.
GNU GENERAL PUBLIC LICENSE
Version 2, June 1991
Copyright © 1989, 1991 Free Software Foundation, Inc.
51 Franklin Street, Fifth Floor
Boston, MA 02110-1301, USA
Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not
allowed.
Preamble
The licenses for most software are designed to take away your freedom to share and change it. By contrast,
the GNU General Public License is intended to guarantee your freedom to share and change free software--to
make sure the software is free for all its users. This General Public License applies to most of the Free Software
Foundation's software and to any other program whose authors commit to using it. (Some other Free
Software Foundation software is covered by the GNU Library General Public License instead.) You can apply it
to your programs, too.
When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are
designed to make sure that you have the freedom to distribute copies of free software (and charge for this
service if you wish), that you receive source code or can get it if you want it, that you can change the software
or use pieces of it in new free programs; and that you know you can do these things.
To protect your rights, we need to make restrictions that forbid anyone to deny you these rights or to ask you
to surrender the rights. These restrictions translate to certain responsibilities for you if you distribute copies of
the software, or if you modify it.
Hardware Guide 11
Legal and Regulatory Information
For example, if you distribute copies of such a program, whether gratis or for a fee, you must give the
recipients all the rights that you have. You must make sure that they, too, receive or can get the source code.
And you must show them these terms so they know their rights.
We protect your rights with two steps: (1) copyright the software, and (2) offer you this license which gives you
legal permission to copy, distribute and/or modify the software.
Also, for each author's protection and ours, we want to make certain that everyone understands that there is
no warranty for this free software. If the software is modified by someone else and passed on, we want its
recipients to know that what they have is not the original, so that any problems introduced by others will not
reflect on the original authors' reputations.
Finally, any free program is threatened constantly by software patents. We wish to avoid the danger that
redistributors of a free program will individually obtain patent licenses, in effect making the program
proprietary. To prevent this, we have made it clear that any patent must be licensed for everyone's free use or
not licensed at all.
The precise terms and conditions for copying, distribution and modification follow.
Terms and Conditions for Copying, Distribution, and Modification
1. This License applies to any program or other work which contains a notice placed by the copyright
holder saying it may be distributed under the terms of this General Public License. The “Program”,
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Program or any derivative work under copyright law: that is to say, a work containing the Program or
a portion of it, either verbatim or with modifications and/or translated into another language.
(Hereinafter, translation is included without limitation in the term "modification".) Each licensee is
addressed as "you".
Activities other than copying, distribution and modification are not covered by this License; they are
outside its scope. The act of running the Program is not restricted, and the output from the Program is
covered only if its contents constitute a work based on the Program (independent of having been
made by running the Program). Whether that is true depends on what the Program does.
2. You may copy and distribute verbatim copies of the Program's source code as you receive it, in any
medium, provided that you conspicuously and appropriately publish on each copy an appropriate
copyright notice and disclaimer of warranty; keep intact all the notices that refer to this License and to
the absence of any warranty; and give any other recipients of the Program a copy of this License along
with the Program.
You may charge a fee for the physical act of transferring a copy, and you may at your option offer
warranty protection in exchange for a fee. You may modify your copy or copies of the Program or any
portion of it, thus forming a work based on the Program, and copy and distribute such modifications
or work under the terms of Section 1 above, provided that you also meet all of these conditions:
You must cause the modified files to carry prominent notices stating that you changed the files and
the date of any change.
You must cause any work that you distribute or publish, that in whole or in part contains or is
derived from the Program or any part thereof, to be licensed as a whole at no charge to all third
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If the modified program normally reads commands interactively when run, you must cause it, when
started running for such interactive use in the most ordinary way, to print or display an
announcement including an appropriate copyright notice and a notice that there is no warranty (or
else, saying that you provide a warranty) and that users may redistribute the program under these
Legal and Regulatory Information
12 WatchGuard XTM 2-Series
conditions, and telling the user how to view a copy of this License. (Exception: if the Program itself
is interactive but does not normally print such an announcement, your work based on the Program
is not required to print an announcement.)
These requirements apply to the modified work as a whole. If identifiable sections of that work are not
derived from the Program, and can be reasonably considered independent and separate works in
themselves, then this License, and its terms, do not apply to those sections when you distribute them
as separate works. But when you distribute the same sections as part of a whole which is a work based
on the Program, the distribution of the whole must be on the terms of this License, whose permissions
for other licensees extend to the entire whole, and thus to each and every part regardless of who
wrote it.
Thus, it is not the intent of this section to claim rights or contest your rights to work written entirely by
you; rather, the intent is to exercise the right to control the distribution of derivative or collective works
based on the Program.
In addition, mere aggregation of another work not based on the Program with the Program (or with a
work based on the Program) on a volume of a storage or distribution medium does not bring the other
work under the scope of this License.
3. You may copy and distribute the Program (or a work based on it, under Section 2) in object code or
executable form under the terms of Sections 1 and 2 above provided that you also do one of the
following:
Accompany it with the complete corresponding machine-readable source code, which must be
distributed under the terms of Sections 1 and 2 above on a medium customarily used for software
interchange; or,
Accompany it with a written offer, valid for at least three years, to give any third party, for a charge
no more than your cost of physically performing source distribution, a complete machine-readable
copy of the corresponding source code, to be distributed under the terms of Sections 1 and 2
above on a medium customarily used for software interchange; or,
Accompany it with the information you received as to the offer to distribute corresponding source
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program in object code or executable form with such an offer, in accord with Subsection b above.)
The source code for a work means the preferred form of the work for making modifications to it. For an
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If distribution of executable or object code is made by offering access to copy from a designated place,
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code.
4. You may not copy, modify, sublicense, or distribute the Program except as expressly provided under
this License. Any attempt otherwise to copy, modify, sublicense or distribute the Program is void, and
will automatically terminate your rights under this License. However, parties who have received copies,
or rights, from you under this License will not have their licenses terminated so long as such parties
remain in full compliance.
5. You are not required to accept this License, since you have not signed it. However, nothing else grants
you permission to modify or distribute the Program or its derivative works. These actions are
prohibited by law if you do not accept this License. Therefore, by modifying or distributing the
Program (or any work based on the Program), you indicate your acceptance of this License to do so,
and all its terms and conditions for copying, distributing or modifying the Program or works based on
it.
Hardware Guide 13
Legal and Regulatory Information
6. Each time you redistribute the Program (or any work based on the Program), the recipient
automatically receives a license from the original licensor to copy, distribute or modify the Program
subject to these terms and conditions. You may not impose any further restrictions on the recipients'
exercise of the rights granted herein. You are not responsible for enforcing compliance by third parties
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7. If, as a consequence of a court judgment or allegation of patent infringement or for any other reason
(not limited to patent issues), conditions are imposed on you (whether by court order, agreement or
otherwise) that contradict the conditions of this License, they do not excuse you from the conditions
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License and any other pertinent obligations, then as a consequence you may not distribute the
Program at all. For example, if a patent license would not permit royalty-free redistribution of the
Program by all those who receive copies directly or indirectly through you, then the only way you could
satisfy both it and this License would be to refrain entirely from distribution of the Program.
If any portion of this section is held invalid or unenforceable under any particular circumstance, the
balance of the section is intended to apply and the section as a whole is intended to apply in other
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It is not the purpose of this section to induce you to infringe any patents or other property right claims
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willing to distribute software through any other system and a licensee cannot impose that choice.
This section is intended to make thoroughly clear what is believed to be a consequence of the rest of
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8. If the distribution and/or use of the Program is restricted in certain countries either by patents or by
copyrighted interfaces, the original copyright holder who places the Program under this License may
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permitted only in or among countries not thus excluded. In such case, this License incorporates the
limitation as if written in the body of this License.
9. The Free Software Foundation may publish revised and/or new versions of the General Public License
from time to time. Such new versions will be similar in spirit to the present version, but may differ in
detail to address new problems or concerns.
Each version is given a distinguishing version number. If the Program specifies a version number of this
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conditions either of that version or of any later version published by the Free Software Foundation. If
the Program does not specify a version number of this License, you may choose any version ever
published by the Free Software Foundation.
10. If you wish to incorporate parts of the Program into other free programs whose distribution conditions
are different, write to the author to ask for permission. For software which is copyrighted by the Free
Software Foundation, write to the Free Software Foundation; we sometimes make exceptions for this.
Our decision will be guided by the two goals of preserving the free status of all derivatives of our free
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NO WARRANTY
1. BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE PROGRAM,
TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE
COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM "AS IS" WITHOUT WARRANTY
OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
Legal and Regulatory Information
14 WatchGuard XTM 2-Series
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS
TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE
DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.
2. IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY
COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE
PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL,
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE
THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED
INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO
OPERATE WITH ANY OTHER PROGRAMS), EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES.
Hardware Guide 1
Hardware Specifications
The WatchGuard® XTM 2-Series security appliances deliver unparalleled unified threat management, superior
performance, ease of use, and value for your small organization or branch office. Our security subscriptions
give you fully integrated protection from spyware, spam, viruses, worms, trojans, web-based exploits, and
blended threats. From firewall and VPN protection to secure remote access, WatchGuard XTM 2-Series offers
support for a broad range of network environments.
This guide introduces the XTM 2-Series, a series of RoHS-compliant (lead-free) hardware products offered by
WatchGuard.
XTM 2-Series
The WatchGuard® XTM 2-Series is a network security device for small organizations and branch offices.
The XTM 2-Series product line includes:
WatchGuard XTM 2-Series
WatchGuard XTM 2-Series wireless
You can upgrade an XTM 2-Series or XTM 2-Series wireless device to a higher model in the XTM 2-Series line
for more capacity and performance with a simple software license key.
Fireware XTM OS
The XTM 2-Series devices support WatchGuard’s next generation UTM OS—Fireware® XTM. Each XTM 2-Series
device includes Fireware XTM and delivers exceptional protection against today's sophisticated threats to
make sure that your business stays connected. For more information on the features of Fireware XTM OS, see
the current Fireware XTM help system.
Hardware Specifications
2
Package Contents
The package contains this Hardware Guide on a CD-ROM and:
XTM 2-Series appliance
Quick Start Guide
Hardware warranty card
AC adapter (12V/2A) with international plug kit
Power cable clip, to attach to the cable and connect to the the device. This decreases the tension on
the power cable.
4 rubber pads for the bottom of the device.
1 straight-through Ethernet cable
1 Wall mount plate (wireless models only)
Three antennas (wireless models only)
About Your Hardware
Hardware specifications
Interface Specifications
XTM 2-Series XTM 2-Series Wireless
Power supply 12V/2A 12V/2A
Dimensions D = 156mm (6.13”)
W = 163mm (7.4”)
H = 32mm (1.25”)
D =203mm (8.0”)
W = 273mm (10.75”)
H = 32mm (1.25”)
Antenna height = 127mm (5.0”)
Weight 1.9 U.S. pounds 2.0 U.S. pounds
Network
interfaces
• 3x GbE Copper RJ45, 1000Base-T,
100Base-TX, or 10 Base-T (10/ 100/
1000Mbps)
• 3x 10/100 Mbps
I/O interfaces •2 USB
Hardware Guide 3
Hardware Specifications
Environmental Requirements
We recommend that you use these guidelines to install your XTM 2-Series devices safely:
• Install it indoors.
• Put it in a secure area, such as a locked room, to block the device from people who do not have
permission to use it
• Connect it to a conditioned power supply to prevent damage from sudden power changes
Other environmental requirements for the XTM 2-Series units.
Operating temperature 0 – 40°C
(32 – 104°F)
Operating relative humidity 10% - 85% Non-condensing
Non-operating temperature –40 – 70°C
(–40 – 158°F)
Non-operating relative
humidity
10% – 95% Non-condensing
MTBF for XTM 2-series
devices (wired and wireless)
59,866 hours @ 25 degrees C
Hardware Specifications
4
Hardware Description
All indicator lights are on the front panel of the device, and all ports and connectors are on the rear panel.
Front view
The front panel of the device.
Fail Over
The Fail Over indicator is green when there is a WAN failover from the primary external interface to
the backup interface. After the external interface connection fails back to the primary external
interface the indicator is not lit.
WAP
The WAP indicator is green when an XTM 2-Series wireless device is activated as a wireless access
point. The light is green when traffic goes through the wireless interface.
Network interface status indicators
The status indicators for the six network interfaces are labeled 5, 4, 3, 2, 1, 0. There are two status
indicators for each interface.
Status
The Status indicator shows when there is a management connection to the device. When you use
your browser to connect to the Fireware XTM Web UI, the indicator is lit. The Status indicator is unlit
a short time after you log out of the Fireware XTM Web UI or close your browser.
Mode
The mode indicator shows the status of the external network connection. If the device can connect
to the external network and send traffic, the indicator is green. The indicator flashes if the device
cannot connect to the external network and send traffic.
Attn
The Attn indicator is lit when you reset the device to factory default settings.
Power ( )
The power indicator is lit when the device is on.
Indicator Indicator color Interface Status
Link Green Power on, connection established
Not lit Power off, no connections
Blinks
(speed of blink increases as the
data flow increases)
Data sent and received
100/1000 Not lit Operates at 10 Mbps
Green Operates at 100 Mbps
Yellow Operates at 1000 Mbps
Hardware Guide 5
Hardware Specifications
Rear view
Rear view of the device.
Network interfaces
The interfaces have standard RJ45 connectors and are labeled 0, 1, 2, 3, 4, 5, 6.
Interfaces 0, 1, and 2 can operate at 10 or 100 Mpbs.
Interfaces 3, 4, and 5 can operate at 10, 100, or 1000 Mbps.
Antenna (wireless models only)
The back of the XTM 2-Series Wireless has a wireless antenna.
Power input
A 12V/2A power supply is included with your device. Connect the AC adapter to the device and to a
power source. The power supply tip is plus (+) polarity.
RESET button
To reset the device, use the procedure in “Restore Factory Default Settings” on page 10.
USB interfaces
The two USB interfaces are for connections to a modem used for WAN failover, or for connections
through the Fireware XTM Command Line Interface.
Side panels
Computer lock slot
The two side panels of the XTM 2-Series have a slot for a computer lock.
Antennas (wireless model only)
The two side panels of the XTM 2-Series Wireless have wireless antennas.
Wall mounting plate (wireless model only)
The wall mounting plate enables you to put the device in a good location to increase the range.
Hardware Specifications
6
AC power adapter
The AC power adapter supplies power for the XTM 2-Series device. You must use the correct plug for the AC
power adapter for the power source used in your country.
The international plug kit includes four plugs: Q-NA (North America), Q-UK (United Kingdom), Q-EU (European
Union), and Q-SAA (Asia).
Removing a plug from the AC power adapter
If the plug installed in the AC power adapter does not match your power source:
1. Use your thumb or finger to move the locking key on the AC power adapter down.
2. Hold the bottom of the plug.
3. Pull up from the bottom of the plug to remove it from the AC power adapter.
Connecting a plug to the AC power adapter
To install a different plug in the AC power adapter:
1. Put the top of the new plug in the AC power adapter at a 45-degree angle.
You must put in the top of the new plug first. Do not use force to put the plug into the adapter.
2. Push the bottom of the new plug into the AC power adapter.
The plug clicks into position.
Hardware Guide 7
Hardware Specifications
Restore Factory Default Settings
If you have a problem in your configuration file that you cannot correct, you can restore the factory default
settings and start from a new configuration file. For example, if you do not know the administrator account
passphrase, or if a power interruption causes damage to the Fireware XTM OS, you can restore the XTM 2-
Series device to the factory default settings and build your configuration again.
To set the XTM 2-Series device to the factory default settings:
1. Disconnect the power supply.
2. Hold down the Reset button on the back of the device.
3. Connect the power supply while you continue to hold down the Reset button.
4. Continue to hold down the button until the yellow Attn indicator stays lit. This shows that the device
was successfully restored to the factory default settings.
This process can take 45 seconds or more.
You must start the device again before you can connect to it. If you do not, when you try to connect to
the device, a web page appears with the message, “Your device is running from a backup copy of
firmware.” This message also appears if the Reset button is stuck in the depressed position. If you
continue to see this message, check the Reset button and start the device again.
5. Disconnect the power supply.
6. Connect the power supply again.
The Power Indicator is lit and your device is reset.
Hardware Specifications
8
About the XTM 2-Series Wireless
The WatchGuard XTM 2-Series Wireless conforms to IEEE 802.11a/b/g/n wireless LAN standards. Some key
features that have an effect on performance of an 802.11a/b/g/n wireless device include antenna directional
gain, signal attenuation (path loss), and channel data rate.
Antenna directional gain
Antenna directional gain is based on the shape of the radiation pattern around the antenna. The XTM 2-Series
Wireless uses three 2.0 dBi swivel-mount whip antennas. The whip antenna has a radiation pattern similar to
a sphere that is squashed in the center. If the antenna points up, the gain is largest in the horizontal direction
and less in the vertical direction.
Signal attenuation
Signal attenuation refers to the loss of signal power. It can be caused by multi-path reflection. Multi-path
reflection occurs when RF signals that come to the receiver must move along more than one path because of
walls and other surfaces between the transmitter and the receiver. It changes based on the phase at which the
signals come. Signal strength can be increased or decreased by as much as 30dB.
To decrease the effect of multi-path reflection, the XTM 2-Series Wireless uses two antennas spaced some
distance apart. This decreases signal cancellation and allows the software to find the best antenna to receive
and transmit as conditions change.
Wireless clients could have one or two antennas and are more sensitive to the effects of antenna location.
Because of this, the XTM 2-Series Wireless can receive signals from a wireless client even if the client does not
receive signals from the XTM 2-Series Wireless.
Channel data rate
Channel data rate changes with the modulation type, which changes based on conditions including noise and
the distance between transmitter and receiver. In general, the available data rates for an IEEE 802.11a/b/g/n
device range from 1 Mbps in the worst conditions to 300 Mbps in the best conditions.