Whirlpool Microwave Development RED299X Microwave Oven User Manual
Whirlpool Microwave Products Development Limited. Microwave Oven
Users Manual
W10451742A
THANK YOU for purchasing this high-quality product. If you should experience a problem not covered in TROUBLESHOOTING,
please visit our website at www.whirlpool.com for additional information. If you still need assistance, call us at 1-800-253-1301.
You will need your model and serial number located on the front facing of the microwave oven opening, behind the door.
Para obtener acceso a “Instrucciones para el usuario de la combinación microondas campana” en español, o para obtener
información adicional acerca de su producto, visite: www.whirlpool.com
Tenga listo su número de modelo completo. Puede encontrar su número de modelo y de serie en la etiqueta ubicada en la parte
frontal de la abertura del horno de microondas, detrás de la puerta.
Microwave Hood Combination Safety
MICROWAVE HOOD COMBINATION
USER INSTRUCTIONS
You can be killed or seriously injured if you don't immediately
You can be killed or seriously injured if you don't follow
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
follow instructions.
instructions.
DANGER
WARNING
When using electrical appliances basic safety precautions should be followed, including the following:
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
WARNING: To reduce the risk of burns, electric shock, fire,
injury to persons, or exposure to excessive microwave energy:
■ Read all instructions before using the microwave oven.
■ Read and follow the specific “PRECAUTIONS TO AVOID
POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE
ENERGY” found in this section.
■ The microwave oven must be grounded. Connect only to
properly grounded outlet. See “GROUNDING INSTRUCTIONS”
found in this section and in the provided Installation Instructions.
■ Install or locate the microwave oven only in
accordance with the provided Installation Instructions.
■ Some products such as whole eggs in the shell and
sealed containers – for example, closed glass jars –
are able to explode and should not be heated in the
microwave oven.
2
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO
EXCESSIVE MICROWAVE ENERGY
(a) Do not attempt to operate this oven with the door open
since open-door operation can result in harmful exposure
to microwave energy. It is important not to defeat or
tamper with the safety interlocks.
(b) Do not place any object between the oven front face and
the door or allow soil or cleaner residue to accumulate on
sealing surfaces.
(c) Do not operate the oven if it is damaged. It is particularly
important that the oven door close properly and that there
is no damage to the:
(1) Door (bent),
(2) Hinges and latches (broken or loosened),
(3) Door seals and sealing surfaces.
(d) The oven should not be adjusted or repaired by anyone
except properly qualified service personnel.
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
■ Use the microwave oven only for its intended use as described
in this manual. Do not use corrosive chemicals or vapors in the
microwave oven. This type of oven is specifically designed to
heat, cook, or dry food. It is not designed for industrial or
laboratory use.
■ As with any appliance, close supervision is necessary when
used by children.
■ Do not operate the microwave oven if it has a damaged cord
or plug, if it is not working properly, or if it has been damaged
or dropped.
■ The microwave oven should be serviced only by qualified
service personnel. Call an authorized service company for
examination, repair, or adjustment.
■ See door surface cleaning instructions in the “Microwave Oven
Care” section.
■ To reduce the risk of fire in the oven cavity:
– Do not overcook food. Carefully attend the microwave oven
when paper, plastic, or other combustible materials are
placed inside the oven to facilitate cooking.
– Remove wire twist-ties from paper or plastic bags before
placing bags in oven.
– If materials inside the oven ignite, keep oven door closed,
turn oven off, and disconnect the power cord, or shut off
power at the fuse or circuit breaker panel.
– Do not use the cavity for storage purposes. Do not leave
paper products, cooking utensils, or food in the cavity when
not in use.
■ Liquids, such as water, coffee, or tea are able to be overheated
beyond the boiling point without appearing to be boiling. Visible
bubbling or boiling when the container is removed from the
microwave oven is not always present. THIS COULD RESULT
IN VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN
THE CONTAINER IS DISTURBED OR A SPOON OR OTHER
UTENSIL IS INSERTED INTO THE LIQUID.
To reduce the risk of injury to persons:
– Do not overheat the liquid.
– Stir the liquid both before and halfway through heating it.
– Do not use straight-sided containers with narrow necks.
– After heating, allow the container to stand in the microwave
oven for a short time before removing the container.
– Use extreme care when inserting a spoon or other
utensil into the container.
■ Oversized foods or oversized metal utensils should not
be inserted in the microwave oven as they may create a
fire or risk of electric shock.
■ Do not clean with metal scouring pads. Pieces can burn
off the pad and touch electrical parts involving a risk of
electric shock.
■ Suitable for use above both gas and electric cooking
equipment.
■ Intended to be used above ranges with maximum width
of 36" (91.44 cm).
■ Clean Ventilating Hoods Frequently - Grease should not
be allowed to accumulate on hood or filter.
■ Do not use paper products when appliance is operated
in convection, combination, grill or “PAN BROWN”
mode (on models with such features).
■ Do not store any materials, other than manufacturer’s
recommended accessories, in this oven when not in
use.
■ Do not store anything directly on top of the microwave
oven when the microwave oven is in operation.
■ When flambeing foods under the hood, turn the fan on.
■ Use care when cleaning the vent-hood filter. Corrosive
cleaning agents, such as lye-based oven cleaners, may
damage the filter.
■ Do not cover or block any openings on the microwave
oven.
■ Do not store this microwave oven outdoors. Do not use
the microwave oven near water - for example, near a
kitchen sink, in a wet basement, or near a swimming
pool, or similar locations.
■ Do not immerse cord or plug in water.
■ Keep cord away from heated surfaces.
■ Do not let cord hang over edge of table or counter.
■ Do not mount over a sink.
■ Do not cover racks or any other part of the oven with
metal foil. This will cause overheating of the oven.
3
Electrical Requirements
Observe all governing codes and ordinances.
Required:
■A 120 volt, 60 Hz, AC only, 15- or 20-amp electrical supply
with a fuse or circuit breaker.
Recommended:
■A time-delay fuse or time-delay circuit breaker.
■A separate circuit serving only this microwave oven.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING GROUNDING INSTRUCTIONS
SAVE THESE INSTRUCTIONS
■ For all cord connected appliances:
The microwave oven must be grounded. In the event of
an electrical short circuit, grounding reduces the risk of
electric shock by providing an escape wire for the electric
current. The microwave oven is equipped with a cord
having a grounding wire with a grounding plug. The plug
must be plugged into an outlet that is properly installed
and grounded.
WARNING: Improper use of the grounding plug can
result in a risk of electric shock. Consult a qualified
electrician or serviceman if the grounding instructions are
not completely understood, or if doubt exists as to whether
the microwave oven is properly grounded.
Do not use an extension cord. If the power supply cord is
too short, have a qualified electrician or serviceman install
an outlet near the microwave oven.
This device complies with Part 18 of the FCC Rules.
4
Settings/Features
Clock
The Clock is a 12-hour (12:00-11:59) or 24-hour (0:00-23:59) clock.
Touch OPTIONS/CLOCK to reach Clock submenu, and follow the
prompts to set the Clock. Clock format (12 hour with AM and PM or
24 hour) may also be set in the Clock submenu.
Timer
With the microwave oven in standby mode, touch the Timer
control, enter time, then touch the Timer control or the Start
control. Cook functions may be entered while the Timer is counting
down. To cancel timer, touch Timer control while the Timer
countdown is active in the display.
Control Lock
Activate to avoid unintended start. Touch and hold the Cancel
control for about 3 seconds until 2 tones sound and padlock icon
appears in the display. Repeat to unlock control.
Options/Clock
Ten options/settings may be adjusted: 1-Clock & Energy Save;
2-Scrolling Speed; 3-Sound; 4-Language; 5-Auto Vent Fan; 6-Filter
Reset; 7-Fan Timer; 8-Light Timer; 9-Demo Mode; 10-Factory
Reset.
Vent Fan
Various speeds, ranging from high to low, and off. Comes on
automatically as cooling fan during any cook function.
Vent Timer: Set vent fan to run for exactly 30 minutes, or to run for
only 30 minutes more (off after 30 minutes). The vent fan may be
turned off at any time using the Vent Fan control. Touch OPTIONS/
CLOCK to reach the Fan Timer submenu, and select the setting.
Auto Vent Fan: To keep the microwave oven from overheating, the
auto vent fan will automatically turn on at high speed if the
temperature from the range or cooktop below the microwave oven
gets too hot. When this occurs, the vent fan cannot be turned off.
“AUTO FAN ON FOR HEAT CIRCULATION” appears in the display.
Light Timer
Set the cooktop light to turn on and off at certain times. Touch
OPTIONS/CLOCK to reach the Light Timer submenu, and follow
the prompts to set the light on time and light off time in hours and
minutes, or to cancel Light Timer.
Filter Reset
Reset the filter status after replacing and/or cleaning the filters.
Touch OPTIONS/CLOCK to reach the Filter Reset submenu, and
activate reset.
Tones
Programming tones and signals. Programming tones may be
turned off, or all tones (including end-of-function signals) may be
turned off. Touch OPTIONS/CLOCK to reach the Sound On.Off
submenu, then follow the prompts to turn off or on the
programming tones or all tones.
Scroll Speed
Scroll speed of the text may be adjusted. Touch the OPTIONS/
CLOCK to reach the Scroll Speed submenu, and follow the
prompts to set speed.
Demo Mode
Activate to practice using the control without actually turning on
the magnetron. Touch OPTIONS/CLOCK to reach the Demo Mode
submenu, the follow the prompts to activate. The DEMO icon will
light up in the display. Repeat to deactivate.
Energy Save
To conserve energy, the Clock will automatically turn off when the
microwave oven goes into standby mode. Touch OPTIONS/
CLOCK to reach the Clock and Energy Save submenu, and follow
the prompts to turn on Clock.
Features
CLEANRELEASE® Cavity Coating (on some models)
The durable, nonstick coating resists soil buildup by making
cleaning easier. See “Microwave Oven Care” section.
Cooking Rack
Use the rectangular cooking rack only for 2-level cooking. To avoid
damage to the microwave oven, always remove rack after 2-level
cooking. To avoid damage to the microwave oven due to soil
buildup, clean rack supports often.
Turntable
Turntable may be turned off for manual cooking only. This is helpful
when cooking with plates that are bigger than the turntable, or
when cooking with plates that are side by side. Turntable cannot be
turned off during preset or sensor (on some models) functions.
6th SENSE™ System
A sensor in the microwave oven detects moisture released from
food as it heats, and adjusts the cooking time accordingly.
5
Cookware and Dinnerware
Microwave-Safe
■Browning dish (Follow manufacturer recommendations.)
■Ceramic glass, glass
■China, earthenware (Follow manufacturer recommendations.)
■Melamine (Follow manufacturer recommendations.)
■Paper towels, paper plates, napkins (Use non-recycled paper.)
■Plastic wraps, bags, covers, dinnerware, containers (Follow
manufacturer recommendations.)
■Pottery and clay (Follow manufacturer recommendations.)
■Silicone bakeware (Follow manufacturer recommendations.)
■Wax paper
Do Not Use
■Metal cookware and bakeware
■Straw or wicker
■Gold, silver or pewter
■Non-approved meat thermometers, skewers
■Twist ties
■Foil liners, such as sandwich wrappers
■Staples
■Objects with gold or silver trim or with metallic glaze
To Test Cookware/Dinnerware: Place dish in microwave oven with 1 cup (250 mL) of water beside it. Program 1 minute of cook time at
100%. If dish becomes hot and the water stays cool, do not use the dish in the microwave oven.
Microwave Oven Use
For list of preset programs, see the Cooking Guide label on the front facing of the microwave oven opening, behind the door.
Manual Cooking/Stage Cooking
Touch COOK TIME, touch number pads to enter time, touch
COOK POWER (if not 100%), touch number pads to enter power
level (10-90), then touch the Start control.
If programming additional stages (up to three), touch OPTIONS/
CLOCK to enter programming for the next stage, then enter the
cook time and cook power of each, then touch the Start control.
Sensor Cooking
A sensor in the microwave oven detects moisture released from
food as it heats, and adjusts the cooking time accordingly.
Make sure microwave oven has been plugged in for at least
40 seconds. Use microwave-safe dish with loose-fitting lid, or
cover microwave-safe dish with plastic wrap and vent. For optimal
performance, wait at least 30 minutes after convection cooking or
grilling (on some models) before sensor cooking.
Add More Time
At the end of any cycle, “PRESS 0 TO ADD MORE TIME” scrolls in
the display. Enter the additional time, if desired, and start the
microwave oven. The cook power for all non-sensor cycles will be
the same as in the finished cycle, but may be changed. If Add More
Time is used after a sensor cycle, the cook power will be 100%,
but may be changed.
Doneness
Adjust doneness for automatic cooking functions (except Popcorn)
by touching COOK TIME repeatedly to scroll through “NORMAL,”
“MORE DONE” or “LESS DONE” within the first 20 seconds of
starting the cook cycle.
Warm Hold
Hot cooked food can be kept warm in the microwave oven. The
Warm Hold function uses 10% cook power. Warm Hold can be
used by itself or can be programmed to follow a cooking cycle.
Opening the door during Warm Hold will cancel the function.
WARNING
Food Poisoning Hazard
Do not let food sit in oven more than one hour before
or after cooking.
Doing so can result in food poisoning or sickness.
6
Microwave Oven Care
General Cleaning
IMPORTANT: Before cleaning, make sure all controls are off and
the microwave oven is cool. Always follow label instructions on
cleaning products.
To avoid damage to the microwave oven caused by arcing due to
soil buildup, keep cavity, microwave inlet cover, cooking rack
supports, and area where the door touches the frame clean.
Clean with mild soap, water and a soft cloth or sponge, or as
indicated below.
■Nonstick cavity coating (on some models): To avoid damage to
the microwave oven cavity, do not use metal or sharp utensils
or scrapers, or any type of abrasive cleanser or scrubbers.
■Grease filter: mild soap and water or dishwasher.
■Door and exterior: mild soap and water, or glass cleaner
applied to paper towel.
■Control panel: sponge or soft cloth and water.
■Stainless steel (on some models): mild soap and water, then
rinse with clean water and dry with soft cloth, or use stainless
steel cleaner.
■Turntable: mild soap and water or dishwasher.
■Rack(s): mild soap, water and washcloth. Dishwasher cleaning
is not recommended.
Installing/Replacing Filters and Light Bulbs
NOTE: A filter status indicator (on some models) appears in the
display when it is time to replace the charcoal filter, and clean or
replace the grease filters. See “Settings” section to reset filter
status.
■Grease filters: Grease filters are on the underside of microwave
oven. Clean monthly, or as prompted by filter status indicator.
Slide the filter away from the tab area, and drop out the filter.
To reinstall, place end of the filter into the opening opposite
the tab area, swing up the other end, and slide it toward the
tab area.
■Charcoal filter: The charcoal filter is behind the vent grille at the
top front of the microwave oven. The charcoal filter cannot be
cleaned, and should be replaced about every 6 months, or as
prompted by filter status indicator. Remove two screws on the
vent grille, tilt the grille forward, lift it out, and remove filter. To
reinstall, place the filter into its slotted area – wire mesh side
up, replace vent grille, and secure with screws.
■Cooktop light: The cooktop light is located on the underside of
the microwave oven, and is replaceable. Remove bulb cover
screw, and open the bulb cover. Replace bulb, close bulb
cover, and secure with screw.
■Cavity light: The cavity light bulb is located behind the vent
grille at the top front of the microwave oven, under the bulb
cover, and is replaceable. Remove two screws on the vent
grille, tilt the grille forward, and lift it out. Open bulb cover and
replace bulb. Close bulb cover, replace vent grille, and secure
with screws.
7
Troubleshooting
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
to possibly avoid the cost of a service call.
www.whirlpool.com
Microwave oven will not operate
Check the following:
■Household fuse or circuit breaker
If a household fuse has blown or a circuit breaker has tripped,
replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
■Magnetron
Try to heat 1 cup (250 mL) of cold water for 2 minutes at 100%
cooking power. If water does not heat, try the steps in the
bullets below. If microwave oven still does not operate, call
for service.
■Door
Firmly close door. On some models, if a packaging spacer is
attached to inside of the door, remove it, then firmly close door.
If a message about the door appears in the display, the door
has been closed for 5 minutes or more without the microwave
oven being started. This occurs to avoid unintended starting of
the microwave oven. Open and close the door, then start
the cycle.
■Control
Make sure control is set properly. Make sure Control Lock is off.
Make sure Demo Mode is off.
Arcing in the microwave oven
Check the following:
■Soil buildup
Soil buildup on cavity walls, microwave inlet cover, cooking
rack supports, and area where the door touches the frame can
cause arcing. See “General Cleaning” in “Microwave Oven
Care” section.
Turntable alternates rotation directions
■This is normal and depends on motor rotation at the beginning
of the cycle.
Display shows messages
■A flashing “:” or “PF” means there has been a power failure.
Reset the clock.
■A letter followed by a number is an error indicator. Call for
assistance.
Fan running during cooktop usage
■This is normal. The microwave oven’s cooling fan, which is
separate from the vent fan, automatically comes on during
microwave oven operation to cool the microwave oven. It
may also automatically come on and cycle on and off to cool
the microwave oven’s controls while the cooktop below is
being used.
Radio, TV or cordless phone interference
Check the following:
■Proximity
Move the receiver away from the microwave oven, or adjust the
radio or TV antenna.
■Soil
Make sure the microwave oven door and sealing surfaces are
clean.
■Frequency
Some 2.4 GHz-based cordless phones and home wireless
networks may experience static or noise while microwave
oven is on. Use a corded phone, a different frequency
cordless phone or avoid using these items during microwave
oven operation.
Replacement Parts and Cleaning Supplies
Following is a list of available parts and supplies which may be purchased separately. Please refer to the cover for contact and model
identification information.
Replacement Parts
■Turntable
■Turntable support and rollers
■Turntable hub
■Cooking rack
■Rack clip
■Rack support
■Grease filter
■Charcoal filter
■Cooktop light bulb
■Cavity light bulb
Cleaning Supplies
■Heavy Duty Degreaser
■affresh™ Kitchen Appliance Cleaner
■affresh™ Stainless Steel Cleaner
■affresh™ Stainless Steel Wipes
WHIRLPOOL CORPORATION MAJOR APPLIANCE WARRANTY
LIMITED WARRANTY
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or
furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will pay for Factory Specified Parts and
repair labor to correct defects in materials or workmanship. Service must be provided by a Whirlpool designated service company. This
limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it
was purchased. Outside the 50 United States and Canada, this limited warranty does not apply. Proof of original purchase date is required
to obtain service under this limited warranty.
ITEMS EXCLUDED FROM WARRANTY
This limited warranty does not cover:
1. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair
house fuses, or to correct house wiring or plumbing.
2. Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty
coverage.
3. Repairs when your major appliance is used for other than normal, single-family household use or when it is used in a manner that is
contrary to published user or operator instructions and/or installation instructions.
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance
with electrical or plumbing codes, or use of consumables or cleaning products not approved by Whirlpool.
5. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage
results from defects in materials or workmanship and is reported to Whirlpool within 30 days from the date of purchase.
6. Any food loss due to refrigerator or freezer product failures.
7. Costs associated with the removal from your home of your major appliance for repairs. This major appliance is designed to be
repaired in the home and only in-home service is covered by this warranty.
8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
9. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an
authorized Whirlpool servicer is not available.
10. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with
published installation instructions.
11. Major appliances with original model/serial numbers that have been removed, altered or cannot be easily determined. This warranty is
void if the factory applied serial number has been altered or removed from your major appliance.
The cost of repair or replacement under these excluded circumstances shall be borne by the customer.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED
HEREIN. IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS, SO THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.
If outside the 50 United States and Canada, contact your authorized Whirlpool dealer to determine if another warranty applies. 9/07
For additional product information or to view FAQs (Frequently Asked Questions), visit www.whirlpool.com.
If you do not have access to the Internet and you need assistance using your product, you may contact Whirlpool at the number below.
Have your complete model number ready. You can find your model number and serial number on the label located on the upper or lower
front facing of the microwave oven opening, behind the door.
For assistance or service, call 1-800-253-1301.
If you need further assistance, you can write to Whirlpool with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Please keep this User Instructions and model number information for future reference.
W10451742A
SP PN W10458699A
© 2012 Whirl
p
ool Cor
p
oration. All ri
g
hts reserved. ® Re
g
istered Trademark/TM Trademark of Whirl
p
ool, U.S.A. 1/12
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