Whirlpool DP840CWDB3 User Manual DISHWASHER Manuals And Guides L0711572

WHIRLPOOL Dishwasher Manual L0711572 WHIRLPOOL Dishwasher Owner's Manual, WHIRLPOOL Dishwasher installation guides

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UseAndCare
A Note to You .........................

2

Dishwasher Safety ................. 3
Parts and Features ................. 4
Starting Your Dishwasher ..... 6
Loading Your Dishwasher ..... 7
Using the Dispensers

.......... 10

Setting the Controls ............. 12
Selecting a wash cycle ..... 12
Cance._ s cycle .............. 13
Selecting cycle options ..... 13
Changing a cycle setting ... 14
Adding an item
during a cycle .................... 14
Washing Special Items ........ 15

I
I|I

Connecting a Portable
Dishwasher ...........................

16

Caring for Your
Dishwasher ...........................

18

Saving Energy ...................... 20
Solving Common
Dishwashing Problems ........ 21
Troubleshooting

................... 24

Requesting Assistance
or Service ..............................

25

index ......................................

27

Warranty ...............................

28

1-800-253-1301
Call our Consum_
Assistance
with qumtJ_m8 or ccwn_ls.

DISHWASHER
PART NO. 3373757 Rev. A

MODEL SERIES 400, 800, 810, 830, 840

Center

A Note to You
Thank

you for buying

a Whirlpool

• appliance.

Because your life is getting busier and more complicated, Whirlpool dishwashers are easy
to use, save time, and help you manage your home better. To ensure you enjoy years of
trouble-free operation, we developed this Use and Care Guide. It contains valuable
information about how to operate and maintain your appliance properly and safely. Please
read it carefully.
Also, please complete and mail the Ownership Registration Card provided with your
appliance. This card helps us notify you about any new information on your appliance.

Please

record

your

model's

information.

Whenever you call to request service for
your appliance, you need to know your
complete model number and serial number.
You can find this information on the model
and serial number label (see diagram on
page 4 for location of label).
Please also record the purchase date of
your appliance and your dealer's name,
address, and telephone number.
Keep this book end the sales slip together

Model Number
Serial Number
Purchase Date
Dealer Name
Dealer Address
Dealer Phone

in a safe place for future

I number
Our Consumer
is toll-free
Assistance
24 hoursCenter
a day.
Help

us help

reference.

1-800-253-1301

I

you

Please:
• Have your dishwasher installed by a
qualified installer.
• Install where dishwasher is protected from
the elements.

• Remove all shipping plugs from hoses and
conneclora (such as the cap on the drain
outlet) before installing.*
• Remove all hang tags and temporary labels.

• Install and level dishwasher on a floor that
will hold the weight, and in an area suitable
for its size and use.

• Make sure dishwasher is not used by
anyone unable to operate it properly.
• Properly maintain dishwasher. See page 18.

• Properly connect dishwasher to electricity,
water, and drain."
" See Installation Instructions for complete
infownation.

Dishwasher
Your

safety

is important

Safety
to us.

This guide contains safety statements under
warning symbols. Please pay special attention to these symbols and follow any
instructions given. Here is a brief explanation of the use of the warning symbol.

IMPORTANT

SAFETY

• Read all instructions before using the
dishwasher.
• Use your dishwasher only for the
uses described in this manual.
• DISHWASHER MUST BE ELECTRICALLY GROUNDED. Read the
Installation Instructions for details.
• When discarding an old dishwasher,
always remove the door to prevent
_mcidental entrapment or suffocation.
• Use ONLY detergents and dnse
agents recommended for use in a
dishwasher.
• Store dishwasher detergent in a cool,
dry place WHERE CHILDREN CAN'T
REACH IT.
*When loading items to be washed:
- Load sharp items and knives with
the handles up to reduce risk of
cut-typa injuries.
- Locate sharp items and knives so
that they are not likely to damage
the door or tub.
• DO NOT let children play in or on the
dishwasher.
• DO NOT reach into the area below
the bottom rack until the heating
element has cooled for at least
20 minutes.

INSTRUCTIONS

• DO NOT wash plastic items unless
marked "Dishwasher Safe" or the equivalent. If not marked, check manufacturer's
recommendations.
• DO NOT use your dishwasher unless all
enclosure panels are properly in place.
• DO NOT sit on, stand on, or abuse the
dishwasher door or dishracks.
• DO NOT tamper with controls.
• If hot water has not been used recently
(usually two weeks or longer), hydrogen
gases may build up in the water heater
and the hot water pipes. HYDROGEN
GAS IS EXPLOSIVE. To prevent injury
or damage, before using your dishwasher, turn on all hot water faucets and
allow water to run for several minutes.
This will allow gases to escape. Do not
smoke or use any open flame near the
faucet while it is open.
• DO NOT store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
The fumes can create a fire hazard or
explosion.
• Disconnect electrical power to the
dishwasher before attempting to service.

-SAVETHESEINSTRUCTIONS-

Parts and Features
Your dishwasher is illustrated below with the parts and features called out. To help you find
information on specific parts or features quickly, page references are included.

Third level
(on somemodels)

(p.9)
T_
(p. 9)
Water inlet opening

(p.8)

(p.e)

Spray tower
protector

(p. 8)
Model and
number label
(on rightside)
Silverware

(p. 8)

(p. 7)
, arm
(p. 8)

Heating element

protector
(p. 19)

Detergent
dispensers
(p. 10)
Rinse agent
dispen=er
(p. 11)
Door latch

Door color panel'

'Access panel*

*See Installation Instructions
for more information.

Series

Series

400

800

models

810

models

Series

830

models

Selector buttons

840

Cycle control knob

Option selector
switch

Cycle control knob

models

Series

Series

Option selector
switch

Option selector
switch

Cycle control knob

Cycle control knob

models

Cycle selector Option selector
buttons
buttons

Cycle control knob
5

Starting

Your Dishwasher

This section tells you how to start or stop your dishwasher. Refer to it for quick reference.

Starting

a wash

cycle

1. Load the dishwasher. See pages 7-9.

2. Spin the spray arm. it should tum freely.

7. Select a drying option. (See page 13.)
= ,,
For models with buttons, the
show red when the option has
been
selected.
indicator
above For
the models
button will
with rocker switches, the
switch indicates which option has been
selected.
the RINSE & HOLD cycle. For
Series 840 models, push a
NOTE:button
Selectfor
AIR
for
Cycle
theDRY
desired

3. Add detergent. See page 10.

4. Add rinse agent, if needed. Sea page 11.

cycle. NORMAL WASH,
LIGHT WASH, and RINSE & HOLD
cycles share the same button. The Cycle
Control Knob determines which cycle
operates. For Series 830 models, the
HEAT DRY option is automatically
selected with the POTS & PANS cycle.
8. Turn the Cycle Control Knob clockwise to
feel a definite =stop" at each
cycle merk. The dishwasher
the
desired cycle.
You
automatically
starts
thewill
cycle
you select.

5. Close door firmly until it latches.

NOTE: If the door is latched, you will hear
the cycles start and stop as the control
knob passes each cycle mark. This is
normal and does not hurt the dishwasher.
If you prefer, you can set the Cycle
Control Knob with the door unlatched.

6. Run hot water at the sink nearest the
Turn water off. (See page 20.)
_

dishwasher until water is hot.

Stopping

the dishwasher

You can stop your dishwasher anytime
during a cycle. All you have to de is:
• Open the door slightly. Wait for any filling
or spraying action to stop before opening
the door all the way. Close the door to
continue the cycle.

OR
• Turn the Cycle Control Knob slowly
clockwise until you hear water draining. Let
the dishwasher drain completely. Then
open the door and turn the Cycle Control
Knob to OFF.

Loading Your Dishwasher
This section tells how to properly load your dishwasher for best washing and rinsing results.

Preparing

to load the dishwasher

• To save water and energy, do not rinse
dishes before putting them into the
dishwasher.
• Remove large pieces of food, bones, and
other hard Hems.
• Foods like eggs, rice, pasta, and cooked
cereals may be hard to remove if left to dry
over a period of time. Run a RINSE &
HOLD cycle to keep dishes moist if you do
not plan to wash them soon.
• Load dishes so soiled surfaces face the
rotating spray am.
• Load dishes so they are not stacked or
overlapping. It is important for the water
spray to reach all soiled surfaces for best
washing. For best drying, water must be
able to drain from all surfaces.

Loading

the silverware

Personal Injury Hazard
Load sharp items (knives, forks,
skewers, etc.) with the point down.
Failure to do so could cause personal
injury.
• Load the silverware basket while it is in the
bottom rack or take the basket out for
loading on a counter or table.
NOTE: The loaded basket must be placed
in the center front (over the spray tower) of
the bottom rack for proper washing.
• Mix items in each section of the basket
with some pointing up and some down to
avoid nesting. Spray cannot reach nested
items. However, always load sharp items
(knives, skewers, forks, etc.) pointing
down.
• Put small items (baby bottle caps, jar lids,
etc.) in any section.
• You can also remove the basket for easy
unloading. Always unload or remove the
basket before unloading the racks to avoid
spilling water on the silverware.

Loading

for quiet

operation

• Secure lightweight load items in the racks.
• Pot lids and handles, pizza pans, cookie
sheets, etc., should not touch interior
walls, interfere with the spray arm's
rotation, or cover the spray tower.
• Load dishes so they do not touch one
another.
NOTE: Keep sink drain plugs inserted
during dishwasher operation to prevent
noise transfer through drains.

basket

i

Loading

the bottom

rack

Load items with cooked-on or dried-on food
in the bottom rack, with soiled surfaces
facing inward to the spray.

Mixed

load

Mixed load

• Load plates, soup bowls, etc., between
prongs and facing inward to the spray.
• Make sure pot handles and other items do
not stop rotation of the spray arm. Spray
arm must move freely.
• Load items so they do not block or cover
the spray tower.
• Load heavily soiled cookwere face down
in rack.
• Do not stack or overlap dishes. Water
spray must reach all soiled surfaces for
best results.

Utensil

Do not cover spray tower

load

• Load cookie sheets, cake pans, and other
large items at sides and back. Loading
such items in front may keep water spray
from reaching detergent dispenser and
silverware basket.
NOTE:
• Do not load glasses, cups, or plastic items
in the bottom rack.
• Do not load items between the bottom rack
and the side of the dishwasher tub. This
can block the water inlet opening.
• If you have removed the bottom rack for
unloading or cleaning, replace it with
bumpers in front.

Bumpers must
face dishwasher door

Loading

the top rack

Load the top rack with cups, glasses, and
smaller items. Do not cover the third level
wash (on soma models) when loading the
top rack.

Cup and

glass

load

Cup and glass load

• Load so open ends face down for cleaning
and draining.
• Load glasses in top rack only - bottom
rack is not designed for glasses. Damage
can Occur.

• Place items in the rows between prongs.
Placing them over the prongs may lead to
breakage.
• Secure lightweight items.
• China, crystal, and other delicate items
must not touch each other during dishwasher _ration.
Damage may occur.

Mixed

load

• Small bowls, pans, and other utensils can
be placed in the top rack.
• Load plastic item,s in the top rack only.
Plastic items may mell in the bottom rack.
s Wash only plastic items marked "dishwasher safe."
• Load plastic items so the force of the spray
does not move them during the cycle.

Do not cover third level wash
(on
Mixed

Using the Dispensers
For best washing results, review the information below. It is important to use detergents and
rinse agents properly.

Using the detergent

dispenser

• Use sutomatle dishwashing detergent
only. Other detergents are too mild and
much too sudsy.
• Add detergent just before stading cycle.
• Store detergent tightly-closed in a cool, dry
place. Fresh automatic dishwasher
detergent results In better cleaning.

Filling

the

detergent

dispenser

The detergent dispenser has one section
with a cover and one without. Push cover
down firmly until it latches. Detergent in the
open section falls into the dishwasher when
closing the door. The covered section opens
automatically for the main wash.
NOTE: It is normal for the cover to open
partially when dispensing detergent.

How

much

detergent

to use

• The amount of detergent to use depends
on the hardness of your water and the type
of detergent. If you use too little, dishes
won't be clean. If you use too much in soft
water, glassware will etch.
• Different brands of dishwasher detergent
have different amounts of phosphorus for
softening water. If you have herd water
and use low phosphorus content detergent
(6.0% or less), you may need to use more
detergent or use a detergent with a higher
phosphorus content (8.7%).
• Find out your water's hardness by asking
your local water department, water softener company, or county extension agent.
WATER TYPE

WHERE TO FILL

Hard
8+ grainsper gallon
136+ parts per million

Top of
3rd step
(3 tbs)

Cover Latch

Use only covered
section for:
- UGHT WASH*

Use both sections for:.
- NORMAL WASH
- POTS & PANS*

"Cycle on some models only.

Medium
Top of
5-7 grainspar gallon
2nd step
85-119 partsper million (2 tbs)
Soft
0-4 grainsper gallon
0-68 partsper million

Top of
1st step
(1 tbs)

Fill amounts shown are for standard
powdered detergent. Amounts may vary if
you use liquid or concentrated powdered
detergent. Follow manufacturer's directions
when using liquid dishwasher detergent or
concentrated powdered detergent.

10

Using the rinse agent dispenser
Keep the rinse agent dispenser filled with a
liquid dnse agent. A rinse agent greatly
improves dish drying by helping water
flow off them during the test rinse. A rinse
agent also keeps water h-oreforming
droplets and drying as spots or streaks.
A small amount of dnse agent automatically releases into the rinse water during the
final rinse of each cycle. For best drying
results, check dispenser periodically to
see if It needs filling.

To check

dispenser:

• Check canter of Fill Indicator Cap. Clear
means it needs filling,
OR
• Remove Fill Indicator Cap. An "E" is visible
when dispenser is empty.

Q
Cap center clear
when empty

To fill

oR
"E" visible
when empty

dispenser:

The rinse agent dispenser holds 6 ounces
(175 mL). Under normal conditions, this
lests about 3 months.
1. Open dishwasher door completely.
2. Remove Fill Indicator Cap.
3. Add rinse agent. Fill to smallest opening
in lower part of dispenser only. Overfilling
may cause rinse agent to leak out. This
will not harm the dishwasher, but could
cause oversudsing.
4. Clean up any spilled rinse agent with a
damp cloth.

Do not fill past
smallest opening

Keep dispenser filled for best drying results

5. RepLace Fill Indicator Cap. Keep it closed
tightly.
NOTE: You do not have to wait until the
dispenser is empty before refilling, but do
not overfill it. Your dishwasher is designed
to use a liquid rinse agent. You do not need
to use a solid or bar-type rinse agent.

11

Setting

the Controls

Operating your dishwasher's controls properly helps you obtain the best possible washing
results. This section tells you how to select wash cycles and options.

Selecting

a wash

cycle

For Series 400, 800, and 810 models: Turn Cycle Control Knob to desired cycle.
For Series 830 models: Press POTS & PANS button for that cycle. Or press either HEAT
DRY or AIR DRY for NORMAL WASH and LIGHT WASH cycles. Press AIR DRY for RINSE
& HOLD cycle. Turn Cycle Control Knob to desired cycle.
For Series 840 models: Press a cycle pad, then turn the Cycle Control Knob to desired
cycle. NORMAL WASH, LIGHT WASH, and RINSE & HOLD all share the same cycle pad.
NOTE: Your model may have all or some of the cycles shown.
A -o" shows what each cycle includes
CYCLE
MAIN
FINAL
TIME
WASH RINSE RINSE WASF RINSE RINSE DRY (MinutesI

CYCLE
POTS & PANS
Double
wash for
maximum
cleaning of
cooked-on or baked-on foods.
,,

•

98*

•

90*

,,,,,,

NORMAL WASH
Double
wash for
normal,
everyday
soiled loads. (The Energy
Guide label is based on this
cycle.)
LIGHT WASH
Single wash
for prerinssd
or lightly
soiled loads.

85

•

RINSE & HOLD
few items to
be washed
_E
or rinsing
one
or morea
days later.
• Do not use detergent.
• Use AIR DRY option.
•c,_b urn,N_

12

=_ytree.

2O

Canceling

a cycle

You can cancel a cycle at any time.
1. Turn the Cycle Control Knob slowly
clockwise until you hear water draining.
Let the dishwasher drain completely.
2. Open the door.
3. Turn the Cycle Control Knob to OFF.

Selecting

cycle

options

You can select a drying option after the
dishwasher starts as long as the Cycle
Control Knob has not reached DRY.

HEAT

DRY option

If the HEAT DRY option is selected, air in
the dishwasher is heated during the "dry"
part of the cycle. For best results, use a
liquid rinse agent.
For Series 830 models, the HEAT DRY
option is automatically selected with the
POTS & PANS cycle.

AIR

DRY

OR

Serlu 830 and
840 model,

Serlu 400, 800,
and 810 models

option

When AIR DRY is selected, the air in the
dishwasher is not heated during the =dry"
portion of a cycle. Using AIR DRY helps
save energy, but dishes take longer to dry
and some spotting can occur. Soma items
(such as plastics) may need towel drying.
For best drying, use a liquid rinse agent.

OR

Serle41400,
800, and 810
models

Sedes 830 and
840 models

NOTE: You must choose either AIR DRY or
HEAT DRY for each wash cycle. Select AIR
DRY when using the RINSE & HOLD cycle
(Series 800, 810, 830, and 840 models).

13

Changing
(on some

a cycle

setting

models)

You can change a cycle setting anytime
during any cycle.
1. Lift up the door latch to stop the cycle.
2. Turn the Cycle Control Knob clockwise to
the desired cycle.
3. Check the detergent dispensers. They
must be filled properly for the new cycle.
NOTE: Turning the Cycle Control Knob
can cause the covered section of the
detergent dispenser to open and release
the detergent. Check the covered section
if setting NORMAL WASH or POTS &
PANS cycle.
4. Close the door firmly until it latches. The
dishwasher starts the new cycle.

Adding
(on

some

an item during
models)

You can add an additional item to the dishwasher anytime before the Cycle Control
Knob reaches LIGHT WASH. Items added
after the Cycle Control Knob reaches LIGHT
WASH will only be rinsed.
1. Lift up the door latch to stop the cycle.
Wait for spraying action to stop before
opening the door.
2. Open the door and add the item.
3. Close the door, but do not latch it. Wait
30 seconds for the air in the dishwasher
to warm up. Doing so reduces the amount
of moisture in the vent when restading
a cycle.
4. Close the door firmly until it latches. The
dishwasher resumes the cycle.

14

a cycle

Washing

Special

Items

If you have any doubts about washing a particular item, check with the manufacturer to see if
it is dishwasher safe.
MATERIAL

DISHWASHER

SAFE?

EXCEPTIONS/SPECIAL

INFORMATION

Aluminum

Yes

High water temperature and detergents can pit
finish of anodized aluminum.

Bottles
and Cans

No

Wash bottles and cans by hand. Labels attached
with glue can loosen in your dishwasher. Loose
labels and glue can clog spray arm or the pump
and will reduce washing performance.

Cast Iron

No

Seasoning will be removed and iron will rust.

China/
Stoneware

Yea

Always check manufacturer's recommendations
before washing. Antique, hand-painted, or overthe-glaze pattems may fade. Gold leaf can
discolor or fade.

Crystal

Yes

Always check manufacturer's recommendations
before washing. Some types of leaded crystal
can etch with repeated washings.

Gold

No

Gold-colored flatware will discolor.

Glass

Yes

Milk glass will yellow with repeated dishwasher
washing.

HollowHandle
Knives

No

Handles of some knives are attached to the
blade with adhesives which may loosen if
washed in the dishwasher.

Pewter

No

High water temperatures and detergent can
discolor or pit finish.

Disposable
Plastics

No

Cannot withstand high water temperatures and
detergents.

Plastics

Yea

Always check manufacturer's recommendations
before washing. Plastics vary in their capacity to
withstand high water temperatures and detergents. Load plastics in top rack only.

Stainless
Steel

Yes

Run the RINSE & HOLD cycle if not washing
immediately. Prolonged contact with food
containing salt, vinegar, milk products, or fruit
juice can damage finish.

Starling
Silver or
Sliver Plata

Yea

Run the RINSE & HOLD cycle if not washing
immediately. Prolonged contact with food
containing salt, acid, or sulf'Kla(eggs, mayonnaise, and seafood) can damage finish.

Tin

No

Can rust.

Wooden
Ware

No

Always check manufacturer's recommandations
before washing. Untreated wood can warp,
crack, or lose its finish.
15

Connecting
Dishwasher

a Portable

NOTE: A special adapter must be installed
on the faucet before the dishwasher can be
connected. Complete instructions and the
adapter are packed with your dishwasher.
When moving your dishwasher make sure
the door is latched. Hold the dishwasher at
the top front corners.

Connecting

the dishwasher

1, Run water at faucet until it is hot. Turn
water off.
2. Pull hoses out of their storage compartment on the beck of the dishwasher.
NOTE: Make sure the hoses are not
kinked or twisted. Kinked hoses reduce
washing performance.

3. Pull down on the Iocldng collar while
lifting the hose connector onto the faucet

Locking collar

adapter.
4. When the connector snaps into place,
release the locking collar.
5. Turn the hot water on slowly until it is
all the way on.
6. Plug in power supply cord.
7. Sea page 6 for instructions on how to
start the dishwasher.
Hose connection

Drawing
water
connected

when

You can draw water from the faucet while
the dishwasher is connected. Do not draw
water while the dishwasher is filling or while
water is being pumped out. ('This helps
prevent a low fill when dishwasher is filling
or mixing drain water with fresh water.)

16

dishwasher

is

• Press the red button on the hose connector to draw water from faucet. (The faucet
is set on hot. Adjust faucet for the water
temperature you want.)
NOTE: Turn hot water back on after you
draw water from faucet. Tum off cold water.

Disconnecting

the dishwasher

1. Turn hot water off. (This can be done
after the last rinse.)
2, Press the red button on the connector to
release the water pressure.

Locking collar

3. Lift slightly on the hose connector while
pulling down the locking collar. Pull down
on the connector.
4. Empty any remaining water from the
connector by turning the connector
upside down.
5. Unplug power supply cord and return to
storage compartment.

Hose connection

6. Retum hoses to storage compartment.

Electrical

connection

A power supply of 120 volts, 60Hz AC, 15 or
20 amps, is required. For your personal
safety, this appliance must be grounded. This
appliance is equipped with a power supply
cord having a 3-prong groundingplug. To
minimize _
shock hazard it must be
plugged into a mating 3-prong groundingtype
wall receptacle, grounded in accordance with
the National Electrical Code and local codes
and ordinances. If a mating wall receptacle is
not available, it is the rosponsU',ilityand
obligation of the customer to have a properly
grounded 3-prong wall receptacle installedby
a qual_ied electrician.

3-prong

p_gr°unding
Power supply
cord

3-prong grounding
type wall receptacle

Fire Hazard
An extension cord should not be used
with this appliance.
Do not, under any circumstances,
remove the power supply cord ground
prong.
Such use may result in a fire, electr'v'.,al
shock, or other personal injury.

Converting
to a built-in

a portable

Your Whirlpool Portable Dishwasher can be
converted to a built-in (undercountar) model
by using conversion kit No. 4317856. The kit

dishwasher
is available at your Whirlpool dealer or
authorized Whirlpool service company.
Instructions are included with the kit.
17

Caring for Your Dishwasher
Your new dishwasher is designed to give you
many years of dependable service. There are
a few things you can do to maintain your
dishwasher properly. This section tells you
how to clean and care for your dishwasher.
Refer to "Solution chart" on pages 21-23 for
special cleaning problems. See Installation
Instructions for information on storing your
dishwasher and for cleaning the drain air gap.

Caring

for simulated

(on portable

Personal Injury Hazard
Before cleaning interior, wait at least
20 minules after a cyde for the heating
element to cool down.
Failure to do so could result in burns.

wood

top

models)

The simulated wood top can be used as a
utility work surface for most kitchen jobs. It is
stronger and more easily cleaned then genuine wood. The top can be used as a cutting
board. Knife marks will be visible, but will not
seriously damage top. Hot items from the
oven can be placed on the top. Clean top
with warm, soapy water. For dried-on foods,
use a scouring pad.

Cleaning

the exterior

In most cases, regular use of e soft, damp
cloth or sponge and a mild detergent is all
that is necessary to keep the outside of your
dishwasher nice looking and clean.

Cleaning

the interior

Hard water minerals may cause a white film
to build up on the inside surfaces, especially
just beneath the door area. To clean interior:
• Apply powdered dishwasher detergent to a
damp sponge to make a paste.
OR
• Use liquid automatic dishwasher detergent
and clean with damp sponge.
Wear rubber gloves. Do not use any type of
cleanser other than dishwasher detergent
because it can cause foaming or sudsing.

18

NOTE: Follow the "Removing spots and
film" procedure on page 23 to dean your
dishwasher with white vinegar. Remember,
this procedure is intended for occasional use
only. Vinegar is an acid: Excessive use can
damage your dishwasher.

Overfill

Protector

The Overfill Protector (in the front right
comer of the dishwasher tub) keeps the
dishwasher from overfilling. It must be in
place for the dishwasher to operate.
Check under the float for objects that may
keep the protector from moving up or down.

Cleaning

the filter

screen

The filter system requires periodic cleaning
as needed. To clean screen:
1. Unload and slide the bottom rack forward.
(Remove bottom rack if necessary to
reach filter screen.)
2. Remove collected particles from the
screen with your fingers or paper towel.
3. Return the bottom rack to original position.

19

Saving

Energy

Saving energy is important and helps you save money. This section gives you tips on the
best ways to save energy with your dishwasher.

Loading

tips

• Wash full loads. Running a half-filled
dishwasher uses the same amount of
electricity and hot water as a fully loaded
machine.
• Load correctly for best washing results.
Incorrect loading may cause poor washing
and the need to rewash all or part of load.
• Do not prerinse normally soiled dishes.
Select the correct cycle for the load and
use the recommended amount of detergent.

Cycle

and option

tips

• If your model has the LIGHT WASH cycle,
use it whenever possible. The cycle uses
less hot water and energy than the
NORMAL WASH cycle.
• Run your dishwasher during off-peak hours.
Local utilities recommend avoiding heavy
usage of energy at cartain times of day.
• Use the AIR DRY option whenever possible. Allow longer drying times (overnight).
Use a rinse agent to improve drying.
* Loads may not wash or dry as well if the
water temperature is too low. For best
dishwashing results, water must be at least
120°F (49°C) as it enters the dishwasher.
To check water temperature:
1. Run the hot water at the faucet closest to
run for at least 1 minute.
your dishwasher. Let the water

2. Hold a candy or meat thermometer in the
running stream of water. If
water temperature at the faucet
is below 120°F (49°C), have a
qualIfied person raise the water
heater's thermostat setting.

2O

Solving Common
Dishwashing
Problems
A convenient checklist for handling minor performance problems. Go over this list before
calling for service, if you are unable to solve your dishwasher's problem, turn to page 25 for
service information.

Solution

chart

PROBLEM

CAUSE

SOLUTION

Food soil left
on dishes

Improper loading

Follow loading instructions on pages 7-9.

Water temperature
too low

If needed, turn home water heater up to ensure
water entering dishwasher is 120°F (49°C)
minimum. See "To check water temperature"
on page 20.

Use of incorrect, too
little, or ineffective
detergent

Use recommended dishwasher detergents
only. Follow recommendations on page 10 for
amounts. Never use less than 1 tablespoon per
load. Detergent must be fresh to be effective.
Always store detergent tightly-closed in a cool,
dry place.

Detergent cakes in

Use fresh detergent only. Do not allow detergent to sit for several hours in a wet dispenser.
Check dispenser for caked detergent. Clean
dispenser when caked detergent is present.

dispenser

Spotting
and filming

Insufficient fill due to
lew water pressure

Home water pressure should be 20 to 120
pounds per square inch (psi) for proper
dishwasher fill. A booster pump on the water
supply may be necessary if pressure is
too low.

Slowdown of wash
arm due to high suds

Never use soap or laundry detergents. Use
recommended dishwasher detergents only.

Hard water or high
mineral content in
water

Use rinse agent to help prevent spotting
and filming. See page 11. To remove hard
water film, see "Removing .spotsand film" on
page 23.

Water temperature
too tow

If needed, turn home water heater up to ensure
water entering dishwasher is 120"F (49+C)
minimum. See "To check water temperature"
on page 20.

Use of incorrect
detergents

Use recommended dishwasher detergents
only.
continued on next page

21

PROBLEM

CAUSE

SOLUTION

Spotting

Incorrect amount

and filming

of detergent

Follow recommendations on page 10 for
amount. Heavy soil and/or hard water
generally require extra detergent.

(continued)
Use of ineffective
detergents

Use fresh detergent. Store detergent tightlyclosed in a cool, dry place. Discard lumpy
detergent.

Insufficient fill due to
low water pressure

Home water pressure should be 20 to 120
psi for proper dishwasher fill. A booster
pump on the water supply may be necessary if pressure is too low.

Dishes do not drain
properly

Dishes must have proper water drainage.
Do not overload. Follow instructions for
loading dishwasher on pages 7-9. Use a
liquid rinse agent to speed draining.

Plastics

Some plastics, due to material, may need to
be towel dried.

Silica film or
etching
(silica film is a
white iridescent
deposit; etching
is a cloudy film)

Water chemical
reaction with certain
types of glassware usually
caused by
some combination of
soft or softened water,
alkaline washing
solutions, insufficient
rinsing, overloading the
dishwasher, and heat
of drying.

It may not be possible to prevent problem,
except by hand washing. To slow this
process, use a minimum amount of detergent but not less than 1 tablespoon per load.
Use a liquid rinse agent and underload the
dishwasher to allow thorough rinsing. Silica
film and etching are permanent and cannot
be removed. Use the AIR DRY option.

Black or gray
marks on dishes

Aluminum items
touching dishes

Load aluminum items so that they will not
rub against dishes during washing. Do not
wash throwaway aluminum items in the
dishwasher _use
they My break down
and cause marking. Remove aluminum
markings by using a mild abrasive cleanser.

White spots on
cookware with
non-sUck finish

Seasoning removed by
dishwasher detergents

Reseason cookware after dishwasher
washing.

Dishes do not
dry completely

22

PROBLEM

CAUSE

SOLUTION

Brown Mains
on dishes and
dishwasher
Interior

High iron content
in water supply

Remove by washing dishes (after food soil has
been removed) with 1 teaspoon to 1 tablespoon of citric acid crystals added to covered
section of detergent dispenser. Do not use
detergent. Follow with a LIGHT WASH cycle
and detergent. If treatment is needed more
often than every other month, we recommend
installation of an iron removal unit.

Orange stains
on dishwasher
Interior

Large amounts of
tomato-based foods
on dishes placed in
the dishwasher

Stains will not affect dishwasher performance
and can gradually fade over time. Regular use
of RINSE & HOLD reduces the chance of
staining. If air in the dishwasher is heated during the =dry"portion of the cycle, stains may
fade slower than if the AIR DRY option is
selected.

Odor in the
dishwasher

Dishes only washed
every two to three
days

Run a RINSE & HOLD cycle at least once or
twice a day until a full load is accumulated.

Chipping of
dishes

Improper loading

Load dishes and glasses so they are stable
and do not strike together from washing action.
Moving racks in and out slowly will also
minimize chipping.
NOTE: Some types of china and glassware
are too delicate for automatic dishwashing
and should be hand washed; for example:
antiques, feather-edged crystal, and
similar item,s.

Removing

spots and film

Keep the rinea agent dispenser filled with a

2. Put 2 cups of household vinegar (in a

agent prevents water from
forming droplets and drying as
_
liquid or
rinse
agent. A rinse
spots
streaks,
To remove spots and film on
dishes and glasses, or herd water film/lime
buildup on the interior of the dishwasher, you
may use white vinegar with the following

standing upright in the bottom rack.
3. Close and latch the door.
glass or dishwasher safe measuring cup)
4. Select the NORMAL WASH cycle and
AIR DRY option. DO not use detergent.
Allow the dishwasher to complete the
entire cycle.

procedure.

NOTE: This cleaning procedure is intended
for occasional use only. Vinegar is an acid.
_cessive use may damage your dishwasher.

1, Load clean dishes and glasses in dishwasher (see pages 7-9). Do not load
silverware or other metals in the
dishwasher.

23

Troubleshooting
Before calling for assistance please check the chart below for problems you can fix. It
could save you the cost of a service call.

Dishwasher

problems

PROBLEM

CHECK THE FOLLOWING

Dishwasher does
not run or stops
during a cycle

Is the door tightly closed and securely latched?
Has the cycle been set correctly? See pages 5 and 12-13.
Has a household fuse blown or circuit breaker tripped?
If the motor stopped because of an overload, it will automatically
reset itself within a few minutes. If it does not start, call for service.
Is the water supply turned on?
Is the dishwasher wired into a live circuit with the proper voltage?

Dishwasher
will not fill

Is the Overfill Protector stuck in =up"position? Overfill Protector
,shouldmove up and down freely. Press down to release. Sea
page 19.

Water remains
in dishwasher

Allow cycle to finish. A small amount of water remaining is normal.

Detergent remains
in covered sactJon
of dispenser

Has the cycle completed?

Check the drain air gap (if installed). If it is clogged, follow the
manufacturer's cleaning instructions.

Is the detergent fresh and dry without lumps? See page 10.
Is the bottom rack in backwards? The rack bumpers must face the
dishwasher door.

Dishes not as dry
as you expected

Is the rinse agent dispenser empty? Using a rinse agent greatly
improves drying. See page 11.
Do not use AIR DRY option on the next load. See page 13.

White residue
appears on front
of access panel

Is too much detergent being used? See page 10 for recommended
amounts of detergent.

Dishwasher will
not close

Is the bottom rack in backwards? The rack bumpers must face the
dishwasher door.

24

Some liquid detergents develop excess foam and residue on panel.
Try a different brand to reduce foaming and eliminate buildup.

Requesting
Service

Assistance

or

Before calling for assistance or service, please check =Troubleshooting" on page 24. It may
save you the cost of a service call. If you still need help, follow the instructions below.

1. If you

need

assistance

• ...

Call the Whirlpool Consumer Assistance
Dial toll-free from anywhere
In the U.S.A.:
Center telephone number.
1-800-253-1301
and talk with one of our trained
consultants. The consultant can instruct you
in hew to obtain satisfactory operation from
your appliance or, if service is nece_ry,
recommend a qualified service company in
your area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative
Whirlpool Corporation
2000 North M-63
Benton Harbor. M149022-2692
Please include a daytime phone number in
your correspondence.

2. If you

need

service*

...

Whirlpool has a nationwide network of
authorized service companies.
are
trainedservice
to fulfilltechnicians
the product
Whirlpool
warranty and provide afterwarranty service, anywhere in
the United States. To locate the authorized
Whirlpool service company in your area, call
our Consumer Assistance Center telephone
number (see Step 1) or look in your telephone directory Yellow Pages under:
",APPLJANCE-HOUBEHOLDMAJOR, 8ERVICi ,IkREPAIR
Auttm_zedWhWlpool

3. If you

need

replacement

FSP e
parts

...

FSP is a registered trademark of Whirlpool
Corporation for quality pads. Look for this
symbol of quality whenever you need a
replacement part for your WhidpooP appliance. FSP replacement parts will fit right and
work fight, because they are made to the
same exacting specifications used to build
every new Whirlpool appliance.
To locate FSP replacement parts in your
area, refer to Step 2 or call the Whirlpool
Consumer Assistance Center number
in Step 1.

4. If you are not satisfied
with how the problem
was solved ...
• Contact the Major Appliance Consumer
Action Program (MACAP). MACAP is a
group of independent consumer exparts
that voices consumer views at the highest
levels of the major appliance industry.
• Contact MACAP only when the dealer,
authorized servicer, and Whirlpool have
failed to resolve your problem.
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
• MACAP will in turn inform us of your
action.

,,WASHING MACHINES &
DRYERS, IIFJ_VlC.,E
• REPadR
Au_kod=edWh_mpo_8efvk:e
(Em,w_: XYZ Se_vre=Co.)

"When asking for help or service:
Please provide a detailed description of the problem, your appliance's complete model
and serial numbers, and the purchase date. (See page 2.) This information will help us
respond propedy to your request.
25

Index
This index is alphabetical. Look for the word or phrase you are interested in, then look for the
page number.
TOPIC

PAGE

BOTTOM RACK .........................................
CLEANING
Exterior ..................................................
Interior ...................................................
COMMON WASHING PROBLEMS
Solving .............................................
CONNECTING A PORTABLE
DISHWASHER .................................

8
18
18

21-23
16-17

CYCLE
Canceling ..............................................
Selecting ...............................................

13
12

DETERGENT
Tips .......................................................
Use chart ...............................................

10
10

DISHWASHER OPERATION
Adding an item dudng a cycle ...............
Changing a cycle setting .......................
Starting ....................................................
Stopping ..................................................
DISPENSER
Detergent ..............................................
Rinse Agent ..........................................
ENERGY
Saving ...................................................

14
14
6
6
10
11
20

FEATU RES/PARTS ................................

4-5

FILM/SPOTS
Removing ..............................................

23

LOADING
Bottom rack .............................................
Preparing to load .....................................
Silverware basket ....................................
Top rack ..................................................

8
7
7
9

TOPIC

PAGE

OPTIONS .................................................

13

OVERFILL PROTECTOR

19

PARTS/FEATURES

........................

................................

4-5

RESPONSIBILITIES
Owner .....................................................

2

RINSE AGENT
Using .....................................................

11

SAFETY .....................................................

3

SERVICE
Parts ......................................................
25
Requesting ............................................
25
SILVERWARE BASKET ............................. 7
SPECIAL ITEMS
Washing ................................................

15

SPOTS/FILM
Removing ..............................................

23

TOP RACK .................................................
TROUBLESHOOTING

.............................

9
24

WARRANTY .............................................

28

WATER
Checking temperature ...........................

20

WHIRLPOOL ®
Dishwasher

Warranty

LENGTH OF WARRANTY

WHIRLPOOL

FULL ONE-YEAR
WARRANTY
From Date of Purchase

FSP ° replacement paris and repair labor to correct defects
in materials or workmanship. Service must be provided by
an authorized Whirlpool service company.

FULL TWENTY-YEAR
WARRANTY
From Date of Purchase

FSP replacement parts and repair labor for the
DURAPERM TM tub and/or inner door should they fail to
contain water due to defective materials or workmanship.
Service must be provided by an authorized Whirlpool service
company.

WHIRLPOOL

WILL PAY FOR

WILL NOT PAY FOR

A. Service cells to:
1. Correct the installation of the dishwasher.
2. Instruct you how to use the dishwasher.
3. Replace house fuses or correct house wiring or plumbing.
B. Repairs when dishwasher is used in other than normal, single-family household use.
C. Pickup and delivery. This product is designed to be repaired in the home.
D. Damage to dishwasher caused by accident, misuse, fire, flood, acts of God, or use of
products not approved by Whirlpool.
E. Repairs to parts or systems caused by unauthorized modifications made to the
appliance.
8_4

WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or
consequential damages, so this exclusion or limitation may not apply to you. This warranty
gives you specific legal rights, and you may also have other rights which vary from state
to state.
Outside the United States, a different warranty may apply. For details, please contact your
authorized Whirlpool dealer.
If you need service, first see the "Requesting Assistance or Service" section of this book.
After checking "Requesting Assistance or Service," additional help can be found by calling
our Consumer Assistance Center telephone number, 1-800-253-1301, from anywhere in
the U.SA.

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