Whirlpool Et18Pk Users Manual

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2015-01-23

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A Note To You

2

kiZEZil:d'

3

Parts And Features

4

Cating For Your
Refrigerator

14

Food Storage Guide 16
If You Need

1-800-253-1301
Cdl us with questions or comments.

NO-FROST REFRIGERATOR-FREEZERS
A

MODELS

ET22PK

ET20PK

0-W
ET18PK

A Note To You
Thank

you for buying

a Whirlpool

appliance.

You have purchased a quality, worldclass home appliance. Years of engineering experience have gone
into its manufacturing. To ensure that you will enjoy many years of trouble-free operation, we have
developed this Use and Care Guide. It is full of valuable information on how to operate and maintain
your appliance properly and safely. Please read it carefully. Also, please complete and mail the Ownership Registration Card provided with your appliance. This will help us notify you about any new information on your appliance.

Your

safety

is important

to us.

This guide contains safety symbols and statements. Please pay special attention to these symbols and
follow any instructions given. Here is a brief explanation of the use of each symbol.

This symbol will help alert you to such dangers as
personal injury, burns, fire and electrical shock.

This symbol will help you avoid actions which
could cause product damage (scratches, dents,
etc.) and damage to your personal property.

Our Consumer
Assistance
Center
is toll-free,
24 hours a day.

number,

l-800-253-1301,

If you ever have a question concerning your appliance’s operation, or if you need service, first see “If
You Need Assistance Or Service” on page 18. If you need further help, feel free to call our Consumer
Assistance Center. When calling, you will need to know your appliance’s complete model number and
serial number. You can find this information on the model and serial number label (see diagram on
page 4). For your convenience, we have included a handy place below for you to record these numbers,
the purchase date from the sales slip and your dealer’s name and telephone number. Keep this book
and the sales slip together in a safe place for future reference.
Model Number

Dealer Name

Serial Number

Dealer Phone

Purchase

2

Date

Important

Safety Instructions
To reduce the risk of fire, electrical shock, or injury when using your
refrigerator, follow these basic precautions:

Read all instructions before using the
refrigerator.
Child entrapment and suffocation are not
problems of the past. Junked or abandoned
refrigerators are still dangerous . . . even if
they will “just sit in the garage a few days.”
lf you are getting rid of your old refrigerator,
do it safely. Please read the enclosed safety
booklet from the Association of Home
Appliance Manufacturers. Help prevent
accidents.

I
Help

Never allow children to operate, play with, or
crawl inside the refrigerator.
l Never clean refrigerator
parts with flammable
fluids. The fumes can create a fire hazard or
explosion.
l FOR YOUR SAFETY
l
DO NOT STORE OR USE GASOLINE OR
OTHER FLAMMABLE VAPORS AND LIQUIDS
IN THE VICINITY OF THIS OR ANY OTHER
APPLIANCE. THE FUMES CAN CREATE A
FIRE HAZARD OR EXPLOSION.
l

- SAVE THESE INSTRUCTIONS

us help

-

you

Please:
l Install and level the refrigerator
on a floor that
will hold the weight and in an area suitable for
its size and use.
l Do not install the refrigerator
near an oven,
radiator or other heat source.
l Do not use the refrigerator
in an area where the
room temperature will fall below 55°F (13°C).
l Keep the refrigerator
out of the weather.
l Connect
the refrigerator only to the proper kind
of outlet, with the correct electrical supply and
grounding. (Refer to the Electrical Requirements and Grounding Instructions Sheet.)
l Do not load the refrigerator
with food before it
has time to get properly cold.
l Use the refrigerator
only for the uses described
in this manual.
l Properly
maintain the refrigerator.
l Be sure the refrigerator
is not used by anyone
unable to operate it properly.

Also, remove tape and any inside labels (except
the model and serial number label) before using
the refrigerator.
To remove any remaining glue:
l Rub briskly with thumb to make a ball, then
remove.
OR
l Soak area with liquid hand dishwashing
detergent before removing glue as described
above. Do not use sharp instruments, rubbing
alcohol, flammable fluids or abrasive cleaners.
These can damage the material. See “lmportant Safety Instructions” above.
NOTE: Do not remove any permanent instruction
labels inside your refrigerator. Do not remove the
Tech Sheet fastened under the refrigerator at the
front.

3

Parts And Features
This section contains captioned illustrations of your appliance. Use them to become familiar with where
all parts and features are located and what they look like. The model you have purchased may have all
or some of the parts and features shown and they may not match the illustration exactly. This manual is
designed to cover several models.

Freezer
shelf

Freezer light
(ET22PK)

Ice cuba tray8
\
Ice bin
\
panel

Control

\

Model and
serial number
label
,
(on aide wall)
Meat drawer
Utility

.

bin

Adjustable
glass shehres

-

Crisper

cover

-

Crispers

--

31

L

1

Base grille

-

Model ET20PK shown

Control

panel

Refrigerator
control

4

Exterior moisture
control

Light
owitch

Bin glide

Frkzer
control

Before Using Your
Refrigerator

I

I

In This

Section

Paw

Paw+

Cleaning

it ..........................................................

.5

Installing

Plugging

it in ......................................................

.5

Leveling

it properly

........................................

it ........................................................

5
.6

It is important to prepare your refrigerator for use. This section will tell you how to clean it, connect it to
a power source, install it and level it.

Cleaning

it

Clean your refrigerator before using it, if necessary. See cleaning instructions on page 14.

Plugging

it in

Recommended
Grounding Method
A 115 Volt, 60 Hz., AC only 15 or 20 ampere
fused and properly grounded electrical supply is
required. It is recommended that a separate
circuit serving only this appliance be provided.
Use a receptacle which cannot be turned off with
a switch or pull chain. Do not use an extension
cord.
See Electrical Requirements and Grounding
Instructions Sheet in your Literature Package.

3-prong grounding
type wall receptacle1

grounding

Installing

it properly

1. Allow % inch (1.25 cm) space on each side

and at the top of the refrigerator for ease of
installation.
2. If the hinge side of the refrigerator is to be
against a wall, you might want to leave extra
space so the door can be opened wider.
3. The refrigerator can be flush against the wall.

plug

Leveling

it

Your refrigerator has 2 front leveling screws+ne
on the right and one on the left. To adjust one or
both of these, follow the directions below.
1. Remove base grille. (See page 12.)
2. To raise front, turn screw clockwise.
3. To lower front, turn screw counterclockwise.
4. Check with level.
5. Replace base grille. (See page I 2.)

Right to raiem;

left to lower
Front
roller

Use a screwdriver

Using Your Refrigerator
In This
getting

Section

Paw

Pa*

............................................

the controb

7

mettings.. ........................ .8

Ming

the ice cube tray8 ................................

Using the optional

automatic

Changing

the control

Adjusting

the door bins ....................................

.8

Changing

Adjusting

the bin glide .......................................

9

Removing

the base grille

Adjusting

the refrigerator

................... .9

Reversing

Removing

the meat drawer

Removing

the crispers

shelves

and cover.. ........... .9

and crisper

cover..

.... 10

.... 11

the light bulbs ...............................

12

..............................

12

the door swing .............................

13

Understanding

the sounds

Saving energy

................................................

In order to obtain the best possible results from your refrigerator,
properly. This section will tell you how to do just that.

Setting

ice maker..

10

you may hear.. .13
13

it is important that you operate it

the controls

Temperature

controls

Controls for the refrigerator and freezer are in the
refrigerator. When the refrigerator is plugged in
for the first time:
1. Set the Refrigerator
Control to 4.
Refrigerator Control adjustments range from
1 (warmest) to 8 (coldest).

REFRIGERATOR
4 WARMER

ColDEn.

2. Set the Freezer Control to C.
Freezer Control adjustments range from
A (coldest) to D (warmest).
3. Give the refrigerator time to cool down
completely before adding food. This may take
several hours.
The settings indicated above should be
correct for normal, household refrigerator
usage. The controls will be set correctly when
milk or juice is as cold as you like and when
ice cream is firm. If you need to adjust these
settings, see “Changing the control settings”
on page 8.

Exterior

moisture

control

The Exterior Moisture Control operates electric
heaters around the door openings. These heaters
help keep moisture from forming on the outside
of the refrigerator cabinet.
1. Use the OFF setting when humidity is low.
2. Use the ON setting if moisture forms on the
outside of the refrigerator cabinet.
7

Changing

the control

settings

If you need to adjust temperatures in refrigerator
or freezer, use the settings listed in the chart
below as a guide. If you have questions, call our
Consumer Assistance Center number. (See
page 19.)

I

l
l
l

Adjust the Refrigerator Control first.
Wait at least 24 hours between adjustments.
Then adjust the Freezer Control if needed.

RECOMMENDED
CONTROL SEllINGS:

CONDITION:

REASON:

If Refrigerator
Section is
TOO WARM

Door opened often
Large amount of food added
Room temperature too warm

Refrigerator
Freezer

6
D

If Freezer
Section is
TOO WARM

Door opened often
Large amount of food added
Very cold room temperature
(can’t cycle often enough)

Refrigerator
Freezer

i

If Refrigerator
Section is
TOO COLD

Controls not set correctly
for your conditions

Refrigerator
Freezer

i

If ICE isn’t
MADE FAST
ENOUGH

Heavy ice usage
Very cold room temperature
(can’t cycle often enough)

Refrigerator
Freezer

i

If BOTH
SECTIONS
are TOO WARM

Door opened often
Large amount of food added
Very warm or very cold room
temperatures

Refrigerator
Freezer

:

Adjusting

the door bins

To remove door bins:
1. Lift bin up.
2. Pull bin straight out.
To replace door bins:
1. Slide bin in above desired support button.
2. Push down until it stops.

I

Adjusting

the bin glide

The bin glide can be used to secure odd-shaped
items or to separate other items.
To adjust the bin glide:
1. Grasp glide.
2. Slide glide along bin.

Adjusting

the refrigerator

shelves

Shelves can be adjusted to match the way you
use your refrigerator. Glass shelves are strong
enough to hold bottles, milk and other heavy food
kerns.
To
1.
2.
3.
4.

remove glass shelves:
Remove items from shelf.
Tilt shelf up at front.
Lift back of shelf.
Pull shelf straight out.

To replace glass shelves:
1. Guide the rear shefl hooks into the slots in the
shelf supports on cabinet wall.
2. Tilt shelf up at front until hooks drop into slots.
Lower front of shelf to level position.

Glass shelves

are heavy.

Be careful.

Removing

the meat drawer

To
1.
2.
3.
4.

remove the meat drawer:
Slide meat drawer out to the stop.
Lift front of meat drawer.
Slide meat drawer out the rest of the way.
Replace in reverse order.

To
1.
2.
3.
4.

remove the cover:
Tilt front of cover up.
Lift back of cover.
Pull cover straight out.
Replace cover in reverse order.

and cover

Pull out to the stop, lift
the front and pull again.

Removing
To
1.
2.
3.
4.

the crispers

and crisper

remove the crispers:
Slide the crisper straight out to the stop.
Lift the front.
Slide out the rest of the way.
Replace in reverse order.

Pull out to the stop,
lift the front
and pull again.

To remove the cover:
1. Push up glass insert from the bottom, then
slide it out with both hands.
2. Lift front of cover frame.
3. Pull cover frame up and out.
4. Remove metal cover support.
To replace the cover:
1. Replace metal cover support on wall supports
in front section of cabinet.
2. Fit back corner of cover frame into notch
supports on walls of refrigerator, then lower
front onto metal cover support.
3. Slide back of glass insert into cover frame.
Then lower front to level position.

Using

the ice cube trays

If cubes are not used, they may shrink. The
moving cold air starts a slow evaporation. The
longer cubes are stored, the smaller they get.
To remove ice:
1. Hold tray at both ends.
2. Twist slightly.

10

cover

Remove the
glwm inoart.
Lift front of
cover frame,
then the back

Using

the optional

automatic

lf you have an automatic ice maker, or if you plan
to add one later (Part No. ECKMF-go), there are
a few things you will want to know:
l The ON/OFF
lever is a wire signal arm.
Down . . . to make ice automatically.
up . . . to shut off the ice maker.
. . .
NOTE: Do not turnice
on until It IS

wnnected to the water su?Dlv.tructlons

l

l

l

l

l

l

l

l

l

l

for

water supply hook up are & I
Iached to the hck of the ref~hmm
cabinet.
The dial or lever on the side of the ice maker
changes the size of the cubes.
Shake the bin occasionally to keep cubes
separated and to obtain increased storage
capacity.
It is normal for ice crescents to be attached by
a corner. They will break apart easily.
You will hear water running when ice maker is
working. You’ll hear ice fall into the bin. Don’t
let these sounds bother you.
The ice maker will not operate until the freezer
is cold enough to make ice. This can take
overnight.
Because of new plumbing connections, the first
ice may be discolored or off-flavored. Discard
the first few batches of ice.
If ice is not being made fast enough and more
ice is needed, turn the Refrigerator Control
toward a higher number. Wait a day and, if
necessary, turn the Freezer Control toward A.
If you remove the ice bin, raise the signal arm
to shut off the ice maker. When you return the
bin, push it in all the way and lower the signal
arm to the ON position.
If cubes are stored too long, they may develop
an off-flavor . . . like stale water. Throw them
away. Ice maker will make new ice. Cubes in
the ice bin can also become smaller by
evaporation.
Good water quality is important for good ice
quality. It is not recommended that the ice
maker be connected to a softened water
supply. Water softener chemicals, such as salt
from a malfunctioning softener, can damage the
ice maker mold and lead to poor ice quality. If a
softened water supply cannot be avoided, it is
important that the water softener be well
maintained and operating properly.

ice maker

Raise
signal
arm to
stop ice.

LOWW

signal
arm to
start it.

11

Changing

the light

bulbs

Electrical Shock Hazard
Before removing a light bulb, either unplug
the refrigerator or disconnect the electricity
leading to the refrigerator at the main
power supply.
Failure to do so could result in electrical
shock or personal injury.
To change the refrigerator
light:
1. Disconnect refrigerator from power supply.
2. Reach behind the Control Panel to remove
bulb.
3. Replace with a 40-watt appliance bulb.
4. Reconnect refrigerator to power suppfy.
To
1.
2.
3.
4.
5.
6.

change freezer light (ET22PK):
Disconnect refrigerator from power supply.
Grasp the top and bottom of the light shield.
Squeeze and pull light shield out.
Replace with a 25-watt appliance bulb.
Snap light shield into place.
Reconnect refrigerator to power supply.

NOTE: Not all commercial appliance bulbs will fit
your refrigerator. Be sure to replace a bulb with
one of the same size and shape.

Removing

the base grille

To remove the grille:
1. Open refrigerator door.
2. Pull base grille forward to release the support
tabs from the metal clips.
3. Do not remove Tech Sheet fastened behind
the grille.
To
1.
2.
3.

replace the grille:
Line up grille support tabs with metal clips.
Push firmly to snap into place.
Close refrigerator door.

See cleaning instructions for defrost pan and
condenser coils on page 15.

12

Reversing

the door swing

You can change the hinges on your refrigerator
so the doors open the other way. Refer to the
instruction sheet included with your refrigerator.

Understanding

the sounds

Your new refrigerator may make sounds that your
old one didn’t. Because the sounds are new to
you, you might be concerned about them. Don’t
be. Most of the new sounds are normal. Hard
surfaces like the floor, walls and cabinets can
make the sounds seem louder.
The following describes the kinds of sounds
that might be new to you, and what may be
making them.

Slight

hum,

soft

Clicking

or snapping

fan motor and

sounds

The thermostat makes a definite click when the
refrigerator stops running. It also makes a sound
when the refrigerator starts. The defrost timer will
click when the defrost cycle starts.

Saving

Water

sounds

When the refrigerator stops running, you may
hear gurgling in the tubing for a few minutes after
it stops. You may also hear defrost water running
into the defrost water pan.

Ice maker

sounds

trickling water
thud (clatter of ice)
If your refrigerator has an ice maker, you may
hear buzzing (from the water valve), trickling
water and the clatter of ice dumped into the bin.
l
l

hiss

You may hear the refrigerator’s
moving air.

you may hear

Running

sounds

Your refrigerator has a high-efficiency compressor and motor. It will run longer than older
designs. It may even seem to run most of the
time.

energy

You can help your refrigerator use less electricity.
Check door gaskets for a tight seal. Level the
cabinet to be sure of a good seal.
l Clean the condenser
coils regularly.
l Open the door as few times as possible.
Think
about what you need before you open the door.
Get everything out at one time. Keep food
organized so you won’t have to search for what
you want. Close door as soon as food is
removed.
l Go ahead and fill up the refrigerator,
but don’t
overcrowd it so air movement is blocked.

l

l

l

It is a waste of electricity to set the refrigerator
and freezer to temperatures colder than they
need to be. If ice cream is firm in the freezer
and drinks are as cold as your family likes
them, that’s cold enough.
Make sure your refrigerator is not next to a heat
source such as a range, water heater, furnace,
radiator or in direct sunlight.

13

Caring For Your Refrigerator
In This

Section

Paw

Pa*

Cleaning

your refrigerator

Vacation

and moving

Power interruptiona

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..m..16

cam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Your refrigerator is built to give you many years of dependable service. However, there are a few things
you can do to help extend its product life. This section will tell you how to clean your refrigerator and
what to do when going on vacation, moving or during a power outage.

Cleaning

your

refrigerator

Both the refrigerator and freezer sections defrost
automatically. But both should be cleaned about
once a month to help prevent odors from building
up. Spills should be wiped up right away.
To clean your refrigerator, turn the Refrigerator
Control to OFF, unplug it, take out all removable
parts and clean the refrigerator according to the
following directions.

I

Personal
Injury Hazard
Refrigeration system tubes are located near
the defrost pan and can become hot.
Remove and install defrost pan carefully.
Failure to do so could result in personal
injury.

HOW TO CLEAN

PART

WHAT TO USE

Removable parts
(shelves, crisper, etc.)

Sponge or cloth with mild
detergent and warm water

Outside

Sponge, cloth or paper towel
with mild detergent, warm
water and an appliance wax
(or good auto paste wax)

l

Inside walls
(freezer should be
allowed to warm up
so cloth won’t stick)

Sponge, soft cloth or paper
towel with baking soda or
mild detergent and warm
water

. Wash with mixture of warm water and
- mild detergent, or
- baking soda (2 tablespoons (26 g]
to 1 quart [.95 L] of water).
l Rinse and dry thoroughly.

Door liners and
gaskets

Sponge, soft cloth or paper
towel with mild detergent
and warm water

Wash, rinse and dry thoroughly.
DO NOT USE cleaning waxes,
concentrated
detergents,
bleaches
cleaners containing
petroleum on
plastic parts.

Soft, clean sponge or soft,
clean cloth with mild
detergent and warm water

Wash, rinse and dry thoroughly.
DO NOT USE paper towels, window
sprays, scouring cleansers or
flammable fluids. These can scratch
or damage material. See “Important
Safety Instructions”
on page 3.

Plastic parts
(covers and panels)

14

l

l
l

Hand wash, rinse and dry thoroughly.
Wash outside of cabinet. Do not use
abrasive or harsh cleaners.
Rinse and dry thoroughly.
Wax painted metal surfaces at least
twice a year. Apply wax with a clean,
soft cloth. Waxing painted metal
surfaces provides rust protection.
Do not wax plastic parts.

l

l

or

I

PART

WHAT TO USE

HOW TO CLEAN

Defrost pan
(behind refrigerator
on top of motor)

Sponge or cloth with
mild detergent and
warm water

l

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l

l

Condenser

coils

Vacuum cleaner with
extended narrow
attachment

l
l

l

Floor under
refrigerator

Floor cleaners

l

l
l
l

Vacation
Long

and moving

vacations

Remove
Vacuum
need to
month.
Replace

base grille.
coils when dusty or dirty. Coils may
be cleaned as often as every other
base grille.

Roll refrigerator out only as far as the water
supply line allows.
Clean floor.
Roll refrigerator back into place.
Check to see if the refrigerator is level.

care
Short

Remove all the food if you are going for a month
or more. If your refrigerator is equipped with an
automatic ice maker, turn off the water supply to
the ice maker at least one day ahead. When the
last load of ice drops, turn off the ice maker.
Make sure all ice is dispensed out of mechanism.
Unplug the refrigerator. Clean it, rinse well and
dry. Tape rubber or wood blocks to the tops of
both doors to prop them open far enough for air
to get in. This will keep odor and mold from
building up.

Personal Injury Hazard
Do not allow children to climb on, play near
or climb inside the refrigerator when the
doors are blocked open.
They may become injured or trapped.
To restart refrigerator,
tor” on page 7.

Remove base grille. (See page 12.)
To remove defrost pan, lift pan over wire brace
(remove tape; if any).
Wash, rinse and dry thoroughly.
Replace with notched corner to the rear. Push it
in all the way.
Make sure defrost pan drain tube is pointing
into pan.
Replace base grille.

see “Using Your Refrigera-

vacations

No need to shut off the refrigerator if you will be
away for less than four weeks. Use up perishables; freeze other items. If you have an
automatic ice maker:
1. Turn off your ice maker by raising signal
arm.
2. Shut off the water supply to the ice maker.
3. Empty the ice bin.

Moving
If your refrigerator is equipped with an automatic ice maker, shut off the ice maker water
supply at least a day ahead. Disconnect the
water line. After the last load of ice drops, lift
the signal arm to turn off the ice maker.
Remove all food. Pack frozen food in dry ice.
Unplug the refrigerator and clean it thoroughly.
Take out all removable parts. Wrap all parts
well and tape them together so they don’t shift
and rattle. Screw in the leveling legs; tape the
doors shut; and tape the electric cord to the
cabinet.
When you get to your new home, put everything back and refer to page 5. Also, if you
have an automatic ice maker, remember to
reconnect the water supply line.

15

Power

interruptions

If electricity goes off, call the power company.
Ask how long power will be off.
1. If service is to be interrupted 24 hours or less,
keep both doors closed. This will help foods
stay frozen.
2. If service is to be interrupted longer than
24 hours:
(a) Remove all frozen food and store in a
frozen food locker.
OR
(b) Place 2 Ibs. (0.9 kg) of dry ice in freezer for
every cubic foot of freezer space. This will
keep food frozen for 2 to 4 days. Wear
gloves to protect your hands from dry ice
burns.
OR
(c) If neither a food locker or dry ice is available, use or can perishable food at once.

Food Storage
In This

Section

3. A full freezer will stay cold longer than a partly
filled one. A freezer full of meat will stay cold
longer than a freezer full of baked goods. If
food contains ice crystals, it may be safely
refrozen, although the quality and flavor may
be affected. If the condition of the food is poor
or if you feel it is unsafe, dispose of it.

Questions

Pa*

Page
Storing frozen food ......................... .... ........... 17

There is a correct way to package and store refrigerated
take the time to study these recommended steps.

fresh

vegetables

Remove store wrapping and trim or tear off
bruised and discolored areas. Wash in cold water
and drain. Place in plastic bag or plastic container and store in crisper.

Vegetables
with skins
(carrots,
peppers)
Store in crisper, plastic bags or plastic container.
16

or frozen food. To keep food fresher, longer,

food

Food placed in the refrigerator should be
wrapped or stored in air and moisture proof
material. This prevents food odor and taste
transfer throughout the refrigerator. For dated
products, check code date to ensure freshness.

Leafy

Center telephone

Guide

Storing fresh food ..................... ....................... 16

Storing

7

Call our Consumer Assistance
number, l-600-253-1 301.

Fruit
Wash, let dry and store in refrigerator in plastic
bags or crisper. Do not wash or hull berries until
they are ready to use. Sort and keep berries in
their store container in a crisper, or store in a
loosely closed paper bag on a refrigerator shelf.
Eggs
Store without washing in the original carton on
interior shelf.

Milk
Wipe milk cartons. For best storage, place milk
on interior shelf.

Butter

or margarine
TYPE

Keep opened butter in covered dish or closed
compartment. When storing an extra supply,
wrap in freezer packaging and freeze.

Cheese

APPROXIMATE
(DAYS)

Chicken

1 to2

Ground beef

1 to2

Steaks and roasts

3to5

Cured meats

7to 10

Bacon

5 to 7

Leftovers

Cold cuts

3to5

Cover leftovers with plastic wrap or aluminum foil.
Plastic containers with tight lids can also be used.

Variety meats

1 to2

Store in the original wrapping until you are ready
to use it. Once opened, rewrap tightly in plastic
wrap or aluminum foil.

Meat
Most meat can be stored in original wrapping as
long as it is air and moisture proof. Rewrap if
necessary. See the following chart for storage
times.

Storing

frozen

TIME

’ If meat is to be stored longer than the times
given, follow the directions for freezing.
NOTE: Fresh fish and shellfish should be used
the same day as purchased.

food

The freezer section is designed for storage of
commercially frozen food and for freezing food at
home.
NOTE: For further information about preparing
food for freezing or food storage times, contact
your local Cooperative Extension Service or
check a freezer guide or a reliable cookbook.

Packaging
The secret of successful freezing is in the
packaging. The way you close and seal the
package must not allow air or moisture in or out.
Packaging done in any other way could cause
food odor and taste transfer throughout the
refrigerator and drying of frozen food.
Packaging recommended
for use:
Rigid plastic containers with tight-fitting lids
l Straight-sided
canning/freezing jars
l Heavy-duty
aluminum foil
l Plastic-coated
paper
l Non-permeable
plastic wraps (made from a
Saran film)
l

Do not use:
Bread wrappers
l Non-polyethylene
plastic containers
l Containers
without tight lids
l Waxed paper
l Waxedcoated
freezer wrap
l Thin, semi-permeable
wrap
The use of these wrappings could cause food
odor, taste transfer and drying of frozen food.
l

Freezing
Do not expect your freezer to quick-freeze any
large quantity of food. Put no more unfrozen food
into the freezer than will freeze within 24 hours.
(No more than 2 to 3 pounds of food per cubic
foot of freezer space.) Leave enough space for air
to circulate around packages. Be careful to leave
enough room at the front so the door can close
tightly.
Storage times will vary according to the quality
of the food, the type of packaging or wrap used
(air and moisture proof) and the storage temperature (which should be 0°F [-17.8%]).

Follow package or container instructions for
proper freezing methods.

17

If You Need Assistance
Or Service
This section is designed to help you save the cost of a service call. Part 1 of this section outlines
possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you
what to do if you still need assistance or service. When calling our Consumer Assistance Center for help
or calling for service, please provide a detailed description of the problem, your appliance’s complete
model and serial numbers and the purchase date. (See page 2.) This information will help us respond
properly to your request.

1. Before

calling

for assistance

...

Performance problems often result from little things you can find and fix without tools of any kind. Please
check the chart below for problems you can fix. It could save you the cost of a service call.
PROBLEM

POSSIBLE

CAUSE

Your refrigerator
will not operate

The power supply cord is not
plugged into a live circuit with
proper voltage.
A household fuse has blown or
circuit breaker tripped.
The Refrigerator Control is not
set correctly.

Firmly plug power cord into a live circuit
with proper voltage. (See page 5.)

Unfamiliar
sounds or a
rattling/jingling
noise

There is something on top of or
behind the refrigerator.
The sounds are normal.

Remove item from on top of or behind
the refrigerator.
New features on your new refrigerator
make new sounds. (See “Understanding
the sounds you may heaS on page 13.)

There is water in
the defrost pan

This is normal in hot, muggy
weather. The pan may even be
half full.

Make sure the refrigerator
pan does not overflow.

The lights do
not work

A household fuse has blown or
circuit breaker tripped.
The power supply cord is not
plugged into a live circuit with
proper voltage.
The bulb is burned out.

Replace household fuse or reset circuit
breaker.
Firmly plug power cord into a live circuit
with proper voltage. (See page 5.)

The optional ice
maker will not
operate

The freezer has not had
enough time to get cold.
The signal arm is in the OFF
(up) position.
The water valve is turned off.
Water is not getting to the ice
maker.

Allow the freezer time to get cold-this
could take overnight.
Push signal arm down to the ON
position. (See page 11.)
Turn the water valve on.
Check the water line for clogs or leaks.

The motor
seems to run
too much

The condenser coils are dirty.
It is hot outside or in the room.

Clean the coils (See page 15.)
On hot days, or if the room is too warm,
the motor naturally runs longer.
Open the door as few times as possible.

Thedoorhasbeenopened
frequently.
A large amount of food has
been put in at one time.
18

SOLUTION

Replace household fuse or reset circuit
breaker.
Set Refrigerator Control to a numbered
setting. (See page 7.)

is level so the

Replace bulb. (See page 12.)

The motor will run longer in order to cool
down the interior when food is added.

Remember:
Motor running time depends on different things:
number of door openings, amount of food stored,
temperature of the room, setting of controls, etc.
Your new refrigerator may be larger than your
old one so it has more space to be cooled. It also
has a regular freezer instead of a frozen food
compartment. All this means better refrigeration
and may require more running time than your old
one.

2. If you

need

assistance

...

Call Whirlpool Consumer Assistance
Center
telephone number. Dial free from anywhere in
the U.S.:
1-800-253-l 301
and talk with one of our trained consultants. The
consultant can instruct you in how to obtain
satisfactory operation from your appliance or, if
service is necessary, recommend a qualified
service company in your area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022
Please include a daytime phone number in your
correspondence.

-.9

3. If you need

service

4. If you need FSP’
ment parts . . .

replace-

FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this symbol
of quality whenever you need a replacement part
for your Whirlpool appliance. FSP replacement
parts will fit right and work right, because they
are made to the same exacting specifications
used to build every new Whirlpool appliance.
To locate FSP replacement parts in your area,
refer to Step 3 above or call the Whirlpool
Consumer Assistance Center number in Step 2.

5. If you are not satisfied
how the problem
was
solved . . .
l

l

l

with

Contact the Major Appliance Consumer Action
Panel (MACAP). MACAP is a group of independent consumer experts that voices consumer
views at the highest levels of the major appliance industry.
Contact MACAP only when the dealer, authorized servicer and Whirlpool have failed to
resolve your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
MACAP will in turn inform us of your action.

...

Whirlpool has a nationwide

,E$I

~h~~~o~~~,oi~~c~mpa-

nies. Whirlpool service
technicians are trained to
fulfill the product warranty and provide afterwarranty service, anywhere in the United States,
To locate the authorized Whirlpool service
company in your area, call our Consumer
Assistance Center telephone number (see
Step 2) or look in your telephone directory Yellow
Pages under:
‘APPLJME-HOUSEHOLDYklOR,
SERVlCE 6 REPAIR
. See: WNrlpo~l Appkces
or
Authorized
Whklpaol Smvioe

(Emmpk:xYzsdfvlccCo.)

l WASHINQ
DRYER4

MACHINES
6
SERVICE & REPAlR

-SW: Whirlpool Appliances or
Aull-mized
Whirlpool Servim

(Exampls:
XT! serviceCo.)

19

WHIRLPOOL”
Refrigerator Warranty
LENGTH OF WARRANTY

WHIRLPOOL

FULL ONE-YEAR WARRANTY
From Date of Purchase

FSPQ replacement parts and repair labor to correct defects in
materials or workmanship. Service must be provided by an
authorized WhirlpoolSM service company.

FULL FIVE-YEAR
WARRANTY
From Date of Purchase

FSP replacement parts and repair labor to correct defects in
materials or workmanship in the sealed refrigeration system.
These parts are:
1. Compressor
2. Evaporator
3. Condenser
4. Drier
5. Connecting tubing
Service must be provided by an authorized WhirlpoolSM service
company.

WHIRLPOOL

WILL PAY FOR

WILL NOT PAY FOR

A. Service calls to:
1. Correct the installation of the refrigerator.
2. Instruct you how to use the refrigerator.
3. Replace house fuses or correct house wiring or plumbing.
4. Replace light bulbs.
B. Repairs when refrigerator is used in other than normal, single-family household use.
C. Pickup and delivery. This product is designed to be repaired in the home.
D. Damage to refrigerator caused by accident, misuse, fire, flood, acts of God or use of products not
approved by Whirlpool.
E. Any food loss due to product failure.
F. Repairs to parts or systems caused by unauthorized modifications made to the appliance.
E-82

WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages,
so this limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state.
Outside the United States, a different warranty may apply. For details, please contact your
authorized Whirlpool distributor or military exchange.
If you need service, first see the “Assistance or Service” section of this book. After checking
“Assistance or Service,” additional help can be found by calling our Consumer Assistance Center
telephone number, l-600-253-1301, from anywhere in the U.S.

PART NO. 2160153 Rev. A
0 1992 Whlr@ool

Corporation

(D Registered

Trademark

I .SM Sewlce

Mark of Whkipcol

CorporalIon.

Printed

In U.SA



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