Whirlpool Sf3020Ee Users Manual 3196286B P1 16

2015-01-23

: Whirlpool Whirlpool-Sf3020Ee-Users-Manual-304612 whirlpool-sf3020ee-users-manual-304612 whirlpool pdf

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Standard-Cleaning
Gas Ranges
A Note to You............. 2
Range Safety ......... 3-5
Parts and Features .... 6
Using Your Range ...... 7
Caring for Your
Range ...................... 17
Troubleshooting ....... 26
Requesting
Assistance or
Service ..................... 28
Index ........................ 31
Warranty .................. 32

1-800-253-1301

Call our Consumer Assistance Center
with questions or comments.

TO THE INSTALLER: PLEASE LEAVE THIS INSTRUCTION
BOOK WITH THE UNIT.
TO THE CONSUMER: PLEASE READ AND KEEP THIS
BOOK FOR FUTURE REFERENCE.

4.65 Cubic Foot Oven

MODELS SF3020EE SF304PEE SF305PEE
PART NO. 3196286 Rev. B

A NOTE TO YOU
Thank you for buying a WHIRLPOOL appliance.
®

Because your life is getting busier and more complicated, WHIRLPOOL appliances are easy to use, save
time, and help you manage your home better. To
ensure that you enjoy years of trouble-free operation,
we developed this Use and Care Guide. It is full of
valuable information about how to operate and
maintain your appliance properly and safely. Please
read it carefully.
Also, complete and mail the Product Registration
Card provided with your appliance. The card helps
us notify you about any new information on
your appliance.

Look for these tips!
Look for these Time Smart Tips located
throughout your Use and Care Guide. They
will help you save time and make the most
of your new appliance.

Please record your model’s information.
Whenever you call to request service for your appliance, you need to know your complete model number
and serial number. You can find this information on the
model and serial number label/plate (see the diagram
in the “Parts and Features” section). Also, record the
other information shown in the next column.

Model Number __________________________________
Serial Number ___________________________________
Purchase Date __________________________________
Dealer Name ____________________________________
Dealer Address __________________________________
Dealer Phone ___________________________________

Keep this book and the sales slip together in a safe place for future reference.
Our Consumer Assistance Center number is toll free.

1-800-253-1301

WARNING: If the information in this manual is not followed exactly, a fire or
explosion may result causing property damage, personal injury or death.
– Do not store or use gasoline or other flammable vapors and liquids in the vicinity
of this or any other appliance.
– WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas
supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
– Installation and service must be performed by a qualified installer, service
agency or the gas supplier.

RANGE SAFETY
Your safety and the safety of others is very important.
We have provided many important safety messages in this manual and on your appliance. Always read and
obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to hazards that can kill or hurt you and others.
All safety messages will be preceded by the safety alert symbol and the word “DANGER” or
“WARNING.” These words mean:

wDANGER

You will be killed or seriously injured if you don’t
follow instructions.

wWARNING

You can be killed or seriously injured if you don’t
follow instructions.

All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.

wWARNING
Tip Over Hazard
A child or adult can tip the range and be killed.
Connect anti-tip bracket to rear range foot.
Reconnect the anti-tip bracket, if the range is moved.
See the installation instructions for details.
Failure to follow these instructions can result in death or serious burns
to children and adults.
Anti-Tip Bracket

Range Foot

Making sure the anti-tip bracket is installed:

• Slide range forward.
• Look for the anti-tip bracket securely attached to floor.
• Slide range back so rear range foot is under anti-tip bracket.
continued on next page

RANGE SAFETY

IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electrical
shock, injury to persons, or damage when using
the range, follow basic precautions, including the
following:
• WARNING – TO REDUCE THE RISK OF
TIPPING OF THE RANGE, THE RANGE MUST
BE SECURED BY PROPERLY INSTALLED
ANTI-TIP DEVICES. TO CHECK IF THE DEVICES
ARE INSTALLED PROPERLY, SLIDE RANGE
FORWARD, LOOK FOR ANTI-TIP BRACKET
SECURELY ATTACHED TO FLOOR, AND SLIDE
RANGE BACK SO REAR RANGE FOOT IS
UNDER ANTI-TIP BRACKET.
• CAUTION – Do not store items of interest to
children in cabinets above a range or on the
backguard of a range – children climbing on the
range to reach items could be seriously injured.
• Proper Installation – The range, when installed,
must be electrically grounded in accordance with
local codes or, in the absence of local codes,
with the National Electrical Code, ANSI/NFPA 70.
Be sure the range is properly installed and
grounded by a qualified technician.
• This range is equipped with a three-prong
grounding plug for your protection against shock
hazard and should be plugged directly into a
properly grounded receptacle. Do not cut or
remove the grounding plug from this plug.
• Disconnect the electrical supply before servicing
the appliance.
• Never Use the Range for Warming or Heating
the Room.
• Do Not Leave Children Alone – Children should
not be left alone or unattended in area where the
range is in use. They should never be allowed to
sit or stand on any part of the range. Injuries may
result from the misuse of appliance doors or
drawers such as stepping, leaning, or sitting on
the doors or drawers.
• Wear Proper Apparel – Loose-fitting or hanging
garments should never be worn while using
the range.
• User Servicing – Do not repair or replace any part
of the range unless specifically recommended in
the manual. All other servicing should be referred
to a qualified technician.
• Maintenance – Keep range area clear and free
from combustible materials, gasoline, and other
flammable vapors and liquids.

• Storage in or on the Range – Flammable

materials should not be stored in an oven or
near surface units.
• Do Not Use Water on Grease Fires – Smother
fire or flame or use dry chemical or foam-type
extinguisher.
• Use Only Dry Potholders – Moist or damp
potholders on hot surfaces may result in burns
from steam. Do not let potholder touch hot
heating elements. Do not use a towel or other
bulky cloth.
• DO NOT TOUCH SURFACE UNITS OR AREAS
NEAR UNITS – Surface units may be hot even
though they are dark in color. Areas near surface
units may become hot enough to cause burns.
During and after use, do not touch, or let clothing
or other flammable materials contact surface units
or areas near units until they have had sufficient
time to cool. Among those areas are the cook-top
and surfaces facing the cook-top.
• Use Proper Pan Size – The range is equipped with
one or more surface units of different size. Select
utensils having flat bottoms large enough to cover
the surface unit heating element. The use of
undersized utensils will expose a portion of the
heating element to direct contact and may result
in ignition of clothing. Proper relationship of
utensil to burner will also improve efficiency. Top
burner flame size should be adjusted so it does
not extend beyond the edge of the cooking utensil.
• Never Leave Surface Units Unattended at High
Heat Settings – Boilover causes smoking and
greasy spillovers that may ignite.
• Make Sure Reflector Pans or Drip Bowls Are in
Place – Absence of these pans or bowls during
cooking may subject wiring or components
underneath to damage.
• Protective Liners – Do not use aluminum foil to
line surface unit drip bowls or oven bottoms,
except as suggested in the manual. Improper
installation of these liners may result in a risk of
electric shock, or fire.
• Glazed Cooking Utensils – Only certain types of
glass, glass/ceramic, ceramic, earthenware, or
other glazed utensils are suitable for range-top
service without breaking due to the sudden
change in temperature.

– SAVE THESE INSTRUCTIONS –
4

RANGE SAFETY

IMPORTANT SAFETY INSTRUCTIONS
• Utensil Handles Should Be Turned Inward and

Not Extend Over Adjacent Surface Units – To
reduce the risk of burns, ignition of flammable
materials, and spillage due to unintentional
contact with the utensil, the handle of a utensil
should be positioned so that it is turned inward,
and does not extend over adjacent surface units.
• Use Care When Opening Door – Let hot air or
steam escape before removing or replacing food.
• Do Not Heat Unopened Food Containers –
Build-up of pressure may cause container to
burst and result in injury.
• Keep Oven Vent Ducts Unobstructed.
• Placement of Oven Racks – Always place oven
racks in desired location while oven is cool. If
rack must be moved while oven is hot, do not let
potholder contact hot heating element in oven.
• DO NOT TOUCH HEATING ELEMENTS OR
INTERIOR SURFACES OF OVEN – Heating
elements may be hot even though they are dark
in color. Interior surfaces of an oven become hot
enough to cause burns. During and after use, do
not touch, or let clothing or other flammable
materials contact heating elements or interior
surfaces of oven until they have had sufficient
time to cool. Other surfaces of the appliance may
become hot enough to cause burns – among
these surfaces are oven vent openings and
surfaces near these openings, oven doors, and
windows of oven doors.

For self-cleaning ranges –
• Do Not Clean Door Gasket – The door gasket is
essential for a good seal. Care should be taken
not to rub, damage, or move the gasket.
• Do Not Use Oven Cleaners – No commercial
oven cleaner or oven liner protective coating of
any kind should be used in or around any part
of the oven.
• Clean Only Parts Listed in Manual.
• Before Self-Cleaning the Oven – Remove broiler
pan and other utensils. Wipe off all excessive
spillage before initiating the cleaning cycle.
For units with ventilating hood –
• Clean Ventilating Hoods Frequently – Grease
should not be allowed to accumulate on hood
or filter.
• When flaming foods under the hood, turn the fan
off. The fan, if operating, may spread the flame.

– SAVE THESE INSTRUCTIONS –

PARTS AND FEATURES

This section contains captioned pictures of your range. Use them to learn where all parts and
features are and what they look like. Use the page references to help you quickly find out more
about the part or feature you are interested in.
Manual oven
light switch
(p. 25)

(Model SF304PEE shown)

Oven vent
(p. 15)

Oven temperature
control knob
(pp. 11, 13, 14)

Surface burners
and grates
(pp. 7, 17-22)

Control panel
(pp. 7, 17)

Automatic
oven light
switch
(p. 25)
Anti-tip bracket
(p. 16)
Model and
serial number
plate
(behind left side
of broiler door)
Broiler door
(pp. 13, 14)

NOTES:
• Only Models SF304PEE and
SF305PEE have a window.
• Model SF305PEE has sealed
burners (not shown).

CONTROL PANEL

Left rear
control knob

Left front
control knob

Surface burner marker
(shows which burner
you are setting)

Right front
control knob

Right rear
control knob

USING YOUR RANGE

To get the best cooking results, you should use your range the correct way. This section tells you
what you need to know to use your range safely and efficiently.

USING THE SURFACE BURNERS
wWARNING
Carbon Monoxide Poisoning Hazard
Do not operate with a yellow flame.
Doing so can result in death, heart attack,
or convulsions.
Your range comes with electric ignitors. Electric
ignitors automatically light the burners each time
you turn the control knobs to LIGHT.

Using the control knobs
• Push in the control knob and turn it counter-

clockwise to the
LIGHT position. The
clicking sound is the
ignitor sparking. Make
sure the burner has lit.
• To stop the clicking
sound after the burner
lights, turn the control
knob to the cook
setting you want. The
control knob has two
cook settings. However, you can set the control
knob anywhere between HIGH and LOW.
NOTE: All four electric ignitors will click at the same
time. However, the burner with the control knob
turned to LIGHT is the one that will ignite.

Burner heat settings
Use the following chart as a guide.
SETTING
LIGHT

RECOMMENDED USE
• To light the burner.

HIGH

• To start foods cooking.
• To bring liquids to a boil.
• To hold a rapid boil.
• To fry chicken or pancakes.
• For gravy, pudding, and icing.
• To cook large amounts of

Between
HIGH
and LOW

Easy ways to save energy

• To help shorten your cooking time, use the
least amount of liquid possible.
• Preheat your pots and pans only when
recommended and for the shortest time
possible.
• Start your food on a higher heat setting,
then turn the control to a lower setting to
finish cooking.
• Place a filled pan on the burner grate
before turning on the surface burner.

wWARNING

Fire Hazard
Do not let the burner flame extend beyond
the edge of the pan.
Turn off all controls when not cooking.
Failure to follow these instructions can
result in death or fire.
NOTE: Do not leave empty cookware, or cookware
which has boiled dry, on a hot surface burner. The
cookware could overheat, causing damage to the
cookware or cooking product.

vegetables.

LOW

• To keep food warm until ready
to serve.

USING YOUR RANGE

USING THE SURFACE BURNERS (CONT.)
In case of a prolonged power failure
You can manually light surface burners. Hold a lit
match near a burner and turn the control knob to
the LIGHT position. After the burner lights, turn the
control knob to the setting you want.

Home canning information
The large diameter of most water-bath or pressure
canners combined with high heat settings for long
periods of time can cause damage to the cooktop.
To protect your range:
• For best results, use a canner which can be
centered over the surface burner.
• Do not place your canner on 2 surface burners at
the same time. Too
much heat will build
up and damage the
cooktop.
• Start with hot water.
This reduces the time
the control is set on
high. Reduce the heat
setting to the lowest
position needed to
keep the water boiling.
Refer
to
your
canner
manual
for specific instructions.
•

Using the right cookware
makes a big difference

• The pan should have a flat bottom,

straight sides, and a well-fitting lid.
• Choose medium to heavy gauge (thickness) cookware.
• The pan material (metal or glass) affects
how quickly and evenly the pan heats.
• When using glass or ceramic cookware,
check to make sure it is suitable for use
on surface burners.
• To avoid tipping, make sure pots and pans
are centered on the grates.

USING YOUR RANGE

POSITIONING RACKS AND PANS
General guidelines
Follow this section carefully to get the best
cooking results.
• Before turning on the oven, place oven racks
where you need them.
• To move a rack, pull it out to the stop, raise the
front edge, and lift it out.
• Be sure the rack(s) is level.
• Use pot holders or oven mitts to protect your
hands if rack(s) must be moved while the oven
is hot.
• When baking/roasting with 1 rack, place the
rack so the top of the food will be centered in
the oven.
• When baking/roasting on 2 racks, position racks
in oven to allow good circulation of air around all
the food.
• Do not place items on the oven door when it
is open.

Rack placement for specific foods:
FOOD

RACK POSITION

Frozen pies, large
roasts, turkeys, angel
food cakes

1st or 2nd rack
guide from bottom

Bundt cakes, most
quick breads, yeast
breads, casseroles,
meats

2nd rack guide
from bottom

Cookies, biscuits,
muffins, cakes,
nonfrozen pies

2nd or 3rd rack
guide from bottom

NOTE: For information on where to place your rack
when broiling, see “Broiling guide” later in this
section.

Extra oven rack position (roasting rack)
Use this rack position when roasting food too large
to be placed on the first
rack position.
For proper roasting,
follow these
guidelines:
• The rack must be level.
• Use an adequate
amount of liquid in the
pan (meat juices or
water) so your food
Extra oven rack position
does not get overdone.
• To pull the rack over the door you must tilt the
rack up at the front. If the rack is loaded with food,
tilting the rack could cause the food to spill. To
avoid spilling, do not try to pull out the rack when
removing large amounts of food.

Using insulated bakeware, ovenproof
glassware, and dark metal pans

• When baking with insulated cookie sheets

or baking pans, place them in the bottom
third of the oven. You may need to increase the recommended baking times,
so test for doneness before removing from
the oven.
• When using ovenproof glassware or dark
bakeware, reduce the oven temperature
by 25°F but use the same baking time.
Because these pans absorb heat, producing darker bottom browning and crispier
crusts, place the rack in the center of the
oven. When baking pies and bread, you
can use the temperature suggested in
the recipe.

USING YOUR RANGE

FOR BEST AIR CIRCULATION
Hot air must circulate around the pans in the oven
for even heat to reach
all parts of the oven.
This results in better
baking.
• Place the pans so
that one is not directly
over the other.
•1For best results, allow
1 ⁄ 2-2 inches of space
around each pan and
between pans and
oven walls.
• For best baking results, bake 1 sheet of cookies
at a time.

Where to place pans:
WHEN YOU HAVE

PLACE

1 pan

In center of the oven rack.

2 pans

Side by side or slightly
staggered.

3 or 4 pans

In opposite corners on
each oven rack. Stagger
pans so no pan is directly
over another.

USING YOUR RANGE

BAKING/ROASTING
IMPORTANT: Do not attempt to light the oven
burner during a power failure.

1. Place racks where you need them. For more

Front

information, see the
“Positioning racks and
pans” section.

Rear

3. When baking, preheat the oven for 10 minutes,
then put your food in
the oven.
NOTE: Do not place your
food directly on the oven
bottom. If you want,
place the food on the
rack at the extra rack
position. During baking/
roasting, the oven burner
will turn on and off to
keep the same temperature setting.

4. After baking/roasting, turn the oven temperature
2. Push in and turn the oven temperature control
knob counterclockwise
to the baking/roasting
temperature you want.
The oven burner will
light by itself in
50-60 seconds.

Save energy and save money

• “Oven peeking” can make cooking

times longer and affect food quality.
• Rely on a timer to keep track of
cooking time.
• Plan your meals for the most efficient
use of the oven by cooking more than
one food at a time or baking while the
oven is still hot after cooking a meal.
• It is not necessary to preheat the oven
when broiling or roasting unless your
recipe recommends doing so.

control knob clockwise
to OFF.

Roasting meats and poultry

• For even cooking, place the meat on a

rack in a shallow pan. This keeps the meat
out of the drippings and allows the heat to
circulate better.
• Use a meat thermometer for the most
accurate doneness. Insert it so the tip is
in the center of the largest muscle or
thickest portion of the meat or poultry.
Make sure the thermometer is not touching bone, fat, or the bottom of the pan.

USING YOUR RANGE

ADJUSTING THE OVEN TEMPERATURE CONTROL
Although your new oven is properly adjusted to
provide accurate temperatures, it may cook faster
or slower than your old oven.
If you are not satisfied with the baking/roasting
results, you can change the temperature calibration
by following the steps below.
NOTE: DO NOT measure the oven temperature with
a thermometer. Opening the oven door will lower
the oven temperature and give you an incorrect
reading. Also, the thermometer temperature reading
will change as your oven cycles.

1. Make sure the oven temperature control knob is
turned to the off position. Pull the knob straight
off and flip it over.

2. Loosen the locking screws inside the control knob.
Notches
COOLER

HOTTER

1 NOTCH = 5˚F

Note the position of the notches.

Locking
screws

3. Adjust the temperature.
To lower

To raise
1 NOTCH = 5˚F

COOLER

Skirt

4. Tighten the locking screws and replace the
COOLER

HOTTER

1 NOTCH = 5˚F

control knob.

Locking
screws
12

Tooth

HOTTER

handle firmly and turn the skirt counterclockwise to move the tooth a notch to the “G” on
the “COOLER” arrow.
• To raise the temperature, hold the knob
handle firmly and turn the skirt clockwise to
move the tooth a notch to the “G” on the
“HOTTER” arrow.
Each notch equals about 5°F.

• To lower the temperature, hold the knob

Notches

USING YOUR RANGE

BROILING (MODEL SF3020EE)
The broiler is located below the oven door. Always
broil with the broiler and oven doors closed.

4. Close the broiler door.

NOTES:
• Do not step on or apply weight to the broiler door
when it is open. This could damage the door.
• Do not preheat the broiler before using it, unless
your recipe recommends it. Completely close the
broiler door during broiling.

1. Open the broiler door. Then pull out the broiler
pan and grid.

5. Push in and turn the oven temperature control
knob counterclockwise
to BROIL. The broiler will
automatically light in
50-60 seconds.

2. Place the broiler pan and grid so grease can
drain down into the
lower part of the
broiler pan.

6. After broiling, turn the oven temperature control
knob clockwise to OFF.

3. Before the broiler is turned on, place your food

Ledge 2
Ledge 1

on the broiler pan. Then
place the pan on the
broiler bottom (Ledge 0)
or one of the two
ledges.

Ledge 0

USING YOUR RANGE

BROILING (MODELS SF304PEE AND SF305PEE)
The broiler is located below the oven door. The
broiler pan and grid roll out for easy access. Always
broil with the broiler and oven doors closed.

4. Close the broiler door.

1. Open the broiler door and roll out the broiler pan
and grid.

5. Push in and turn the oven temperature control
knob counterclockwise
to BROIL. The broiler will
automatically light in
50-60 seconds.

2. Place the broiler pan and grid so grease can
drain down into the
lower part of the
broiler pan.

3. Before the broiler is turned on, place your food

Ledge 2
Ledge 1
Ledge 0

on the broiler pan.
Then place the pan on
the broiler bottom
(Ledge 0) or one of the
two ledges and roll the
broiler pan and grid into
the broiler.

6. After broiling, turn the oven temperature control
knob clockwise to OFF.

USING YOUR RANGE

BROILING GUIDE
Recommended pan positions are numbered from bottom (0) to top (2) (see “Broiling” earlier in this section.)
For best results, turn your meat after about 2⁄3 of the broiling time. Turn chicken pieces after about 1⁄ 2 of the
broiling time. Very thin cuts, such as fish fillets, may not need to be turned at all. You should rotate the
broiler pan back to the front at the same time you turn the foods.

PAN
POSITION

MEAT

APPROXIMATE TIME
(MINUTES)
SIDE 1

SIDE 2

10-12
12-14
16-17

5-6
6-7
8-9

Steak, 1" thick
medium-rare
medium
well-done

Ground Meat Patties, 3⁄4" thick, well-done

11-13

6-7

Pork Chops, 1" thick

19-21

9-10

Ham Slice, ⁄ " thick, precooked

6-8

3-4

Frankfurters

5-6

2-3

Chicken
bone-in pieces
boneless breasts

0
1

15-17
11-13

Fish, 1⁄2-3⁄ 4" thick fillets

7-8

3-4

Times are guidelines only and may need to be adjusted to individual tastes.

THE OVEN VENT
Hot air and moisture escape from the oven through
a vent that’s near the
Oven vent
middle of the backguard.
The vent lets air circulate properly. Be careful
not to block the vent,
or you will get poor
baking/roasting results.
NOTE: Never store
plastics, paper, or
other items that could
melt or burn near the
oven vent, or any of the surface burners.

wWARNING

Burn Hazard
Use pot holders when touching items left
near oven vent.
Failure to do so can result in burns.

USING YOUR RANGE

THE ANTI-TIP BRACKET
The range will not tip during normal use. However, the range can tip if you apply too much force or weight
to the open door without the anti-tip bracket fastened down properly.

Range Foot

Making sure the anti-tip bracket is installed:
• Slide range forward.
• Look for the anti-tip bracket securely attached to floor.
• Slide range back so rear range foot is under anti-tip bracket.

CARING FOR YOUR RANGE

Your range is designed so you can care for it easily. You can do most cleaning with items found
around your home. Cleaning your range whenever spills or soiling occurs will help to keep it
looking and working like new.

wWARNING
Explosion Hazard
Do not store flammable materials such as gasoline near this appliance.
Doing so can result in death, explosion, or fire.

CLEANING CHART

Use this chart to get specific information on cleaning your range. Before cleaning, always make sure all
controls are off and the range is cool.
PART

HOW TO CLEAN

Control knobs

1. Turn the knobs off and pull them straight away from the control panel.
2. Wash the knobs with a sponge and warm, soapy water. Rinse and dry them well.
Do not soak them. Do not use steel wool or gritty cleansers, which can damage
the finish of the knobs.
3. Replace the knobs. Make sure all knobs are turned off.

Control panel

• Wash the panel with a sponge and warm, soapy water. Wipe the panel with clean
water and dry it well. Do not use steel wool or gritty cleansers, which can
damage the finish.
OR
• Wash the panel with a paper towel and spray glass cleaner. Do not spray the
cleaner directly on the panel. Apply the cleaner to the paper towel.

Exterior surfaces
(other than control
panel)

• Remove the grates.
• Wash the surface with a sponge and warm, soapy water or paper towel and spray

Surface burner
grates and caps

• Clean as soon as they become dirty and when they are cool enough to handle.
• Wash with a mildly abrasive plastic scrubbing pad and warm, soapy water. Rinse

glass cleaner. Wipe with clean water and dry thoroughly. Use a nonabrasive, plastic
scrubbing pad on heavily soiled areas.
• Do not use steel wool, abrasives, or harsh cleansers. They may damage the finish.
• If you use soap or detergent solutions, wipe thoroughly to prevent filmy residue.
NOTE: Do not let foods containing acids (such as vinegar, tomato, or lemon juice)
remain on the surface. Acids may remove the glossy finish. Also, wipe up milk or
egg spills when the cooktop is cool. Be careful when cleaning around the model
and serial number plate; too much scrubbing could remove the numbers.
• Replace the grates.

and dry well.
• For stubborn stains, clean with a scrubbing pad and/or powdered cleanser and
water. Repeat these cleaning steps as needed.

continued on next page

CARING FOR YOUR RANGE

CLEANING CHART (CONT.)
PART

HOW TO CLEAN

Surface burners
(Models
SF3020EE and
SF304PEE)

1. Lift up the cooktop. (See the “Lift-up cooktop and surface burners” section.)
2. Wipe off spills with a sponge and warm, soapy water right after the burner has cooled.

(see the “Lift-up
cooktop and
surface burners”
section for more
information)

For cooked-on food:
1. Remove the shipping screws (one on each side of both ignitors) with a Phillips
screwdriver. Remove the burner from the support bracket.
2. Wash the burner with warm, soapy water and a nonabrasive, plastic scrubbing
pad or soak in a vinegar and water solution for 20-30 minutes. Then scrub it with
a plastic scrubbing pad. For stubborn stains, clean with a scrubbing pad and/or
a powdered cleanser and water. Repeat these cleaning steps as needed.
3. Rinse the burner with clean water and dry well.
4. If the ports are clogged, clean them with a straight pin. Do not enlarge or distort
the ports. Do not use a wooden toothpick.
NOTE: Do not clean the surface burner in a dishwasher.

Surface burners
(Model SF305PEE
only)

• See the “Sealed surface burners and cooktop” section for cleaning instructions.

Broiler pan
and grid

• Wash the pan and grid with a steel-wool pad and warm, soapy water. Rinse and

Broiler

1. Make sure the broiler is cool before cleaning.
2. After each use, wipe the interior with a warm, damp sponge. For heavily soiled

dry well.
OR
• Wash the pan and grid in a dishwasher.

areas, use a soapy steel-wool pad.
Oven racks
Oven door
glass (Models
SF304PEE and
SF305PEE)
Oven cavity

• Wash with a steel-wool pad and warm, soapy water. Rinse and dry well.
• Wash with a paper towel and spray glass cleaner or a nonabrasive plastic

scrubbing pad and warm, soapy water. Wipe with clean water and dry well.
• Follow the directions that come with the cleaner.

• Wipe up food spills containing sugar as soon as possible after the oven cools down.
• Wash with a sponge or steel-wool pad and warm, soapy water. Wipe with clean
water and dry well.
OR
1. Clean heavily soiled areas with a commercial oven cleaner. Follow the directions
that come with the oven cleaner. (Place newspaper on the floor to protect the
floor surface.)
2. Wipe well with clean water.

NOTES:
• Use oven cleaners in a well-ventilated room.
• Do not let commercial oven cleaners contact the gasket, thermostat, or
exterior surfaces of the range. This will cause damage.
• For easier cleaning you can remove the oven door. Carefully follow the instructions
in the “Removing the oven door” section.

CARING FOR YOUR RANGE

LIFT-UP COOKTOP AND SURFACE BURNERS (MODELS SF3020EE AND SF304PEE)
1. Remove the surface burner grates.

wWARNING
Carbon Monoxide Poisoning Hazard
Do not operate with a yellow flame.
Doing so can result in death, heart attack,
or convulsions.

5. Check the burner flames once in a while for proper

2. Lift the front of cooktop at both front corners
until the support rods
lock into place.
NOTE: Do not drop the
cooktop. Damage could
result to the porcelain
and the cooktop frame.

size and shape as shown.
A good flame is blue in
Ports
color. If flames lift away
1 "
from ports, are yellow,
2
or are noisy, turn off the
burner. Allow the burner
to cool and follow Step 6.
If you still have a problem,
contact an authorized
service technician to
check the air/gas mixture
or see the Installation Instructions.

6. If the ports are clogged, clean with a straight
3. Wipe the surface under the cooktop with warm,
soapy water and a
sponge. Use a soapfilled plastic scrubbing
pad on heavily soiled
areas.

pin. DO NOT enlarge
or distort the ports.
DO NOT use a toothpick to clean the ports.
Toothpick pieces may
clog the ports.

4. Wipe off the surface burners with warm, soapy
water and a sponge after
each use. To remove
cooked-on food, soak
the burners in a vinegar
and water solution for
20-30 minutes. Then
scrub them with a
plastic scrubbing pad.
(See the “Cleaning
chart” section for more
information.)
continued on next page

CARING FOR YOUR RANGE

LIFT-UP COOKTOP AND SURFACE BURNERS (CONT.)
7. To lower the cooktop, lift the cooktop from both

8. Replace the surface burner grates.

sides while pressing the
support rods back to
unlock them. Lower the
cooktop into place.

SEALED SURFACE BURNERS AND COOKTOP (MODEL SF305PEE)
The sealed burner cooktop is specially designed to
make cleaning easier.

Cleaning the cooktop
• Wipe the cooktop with a damp sponge and dry.

NOTE: Do not remove
the cooktop. Doing so
could result in product
damage.

Cleaning the contoured well areas
The contoured well is an area around each burner
that is lower than the rest of the cooktop.
If spills occur in the contoured well section:
1. Blot up the spill with a paper towel.

2. Wipe up what’s left with a clean, damp sponge. Dry.

CARING FOR YOUR RANGE

SEALED SURFACE BURNERS AND COOKTOP (CONT.)
Cleaning the surface burners
• You should routinely remove and clean the

burner cap. Always clean the burner cap after
a spillover. Keeping the burner cap clean prevents improper ignition and an uneven flame.
• For the proper flow of gas and ignition of the
burner, do not allow spills, food, cleaning
agents, or any other material to enter the
gas tube opening or burner ports.
• Gas must flow freely through the gas tube
opening for the burner to light properly. You
must keep this area free of any soil and protect
it from boilovers or spillovers. Always keep the
burner cap in place whenever a surface burner
is in use.
• Let the cooktop cool before cleaning.
• Do not use oven cleaners, bleach, or rust
removers.
• Do not obstruct the flow of combustion and
ventilation air.
• Be careful not to allow moisture to collect in
the burner control knob areas. Moisture can
cause the ignitor switches to fail.

wWARNING
Carbon Monoxide Poisoning Hazard
Do not operate with a yellow flame.
Doing so can result in death, heart attack,
or convulsions.

Porcelain
burner cap

Contoured
well area
Ignitor

Burner
base
Gas tube
opening

• Occasionally check the burner flames for proper
5 "
8

size and shape as
shown. A good flame
is blue in color. If the
flames are uneven,
you may need to clean
the burner ports.

CARING FOR YOUR RANGE

SEALED SURFACE BURNERS AND COOKTOP (CONT.)
To clean the burners:
1. Pull the burner cap straight up from the
burner base.
2. Clean the burner cap with warm, soapy water
and a sponge. You can also clean it with a
mildly abrasive scrubbing pad or cleanser.
Do not clean the burner cap in a dishwasher
or self-cleaning oven.
3. If the gas tube opening has become soiled or
clogged, use a cotton swab or a soft cloth to
clean the area.
4. If the ports are clogged, clean them with a
straight pin. Do not
enlarge or distort the
port. Do not use a
wooden toothpick. If
the burner needs to be
adjusted, call a qualified
technician for service.

5. After cleaning the gas tube opening and ports,
Alignment
pin

replace the burner cap.
To replace the burner
cap, make sure the
alignment pins on the
cap are properly aligned
with the burner base.

6. Turn on the burner to see if it will light. If the
burner does not light after you have cleaned it,
recheck cap alignment or contact an authorized
service technician. Do not service the sealed
burner yourself.

REMOVING THE OVEN DOOR
For normal use of your range, you do not need to
remove the door. However, if you have to remove
the door follow the instructions in this section.

Insert door removal
pin here

NOTE: If the door removal pins included in the
Anti-Tip Bracket Package are not available, nails
or screws may be used. Be careful that the length
of the nail or screw does not damage the oven by
chipping or scratching the porcelain surface.
Range

Oven door
Hinge
hanger

CARING FOR YOUR RANGE

REMOVING THE OVEN DOOR (CONT.)
To remove:
1. Open the door about halfway. Insert door

3. Rotate the door toward the range. Lift up the door
until it stops. Do not use
the door handle to lift the
door. Rotate the door
toward the floor and pull
it toward you.

removal pins into both
hinge hangers. Do not
remove them while
the door is removed
from the range.

2. Close the door as far as the door removal pins
will let you.

To replace:
NOTE: The door removal pins you inserted must still
be in both sides of the door.

1. Grasp the door on the sides with your fingers
on the front of the door and your thumbs on the
inside surface.

2. Rest the hinge hanger so that it is flat (at the
bottom of the hinge hanger on the bottom of
the front frame slot).
3. Position the door with the hinge hanger slots
almost parallel to the front frame.
4. Push up and in until the hinge hanger slots
become fastened to the range. Lower the door
and rotate it slightly from the front to the back
until the slots are fully fastened. The hinge
hanger will be close to the bottom of the front
frame slot.
5. Pull door open about halfway and remove the
door removal pins. Save door removal pins for
future use.
6. Close the door.

Remove door
removal pin
Range

Oven door

Hinge
hanger
Up
Hinge
hanger
flat
In
Front frame
slot bottom
23

CARING FOR YOUR RANGE

REMOVING THE OVEN BOTTOM
You can remove the panel in the oven bottom
for cleaning.

To remove:
1. Let oven cool.
2. Remove the oven racks.
3. Remove the 2 hold-down screws at the rear of
the oven. If the screws are too tight to remove
by hand, use a screwdriver.
Remove

4. Place your fingers in the slots in the bottom
panel and lift the rear of the panel up and back
until the lip at the front of the panel is clear of the
front frame of the oven cavity.
5. Lift the bottom up and out.

Lip

To replace:
Reverse the steps above.

CARING FOR YOUR RANGE

THE OVEN LIGHT (MODELS SF304PEE AND SF305PEE)
The oven light will come on when you open the
oven door.

To turn the light on or off when the oven door
is closed:
• Push the oven light switch on the backguard.

To replace the oven light:
1. Unplug range or disconnect power.
2. Remove the glass bulb cover in the back of

4. Replace the light bulb cover by turning it
clockwise.

the oven by turning it
counterclockwise.

5. Plug in range or reconnect power.
3. Remove the light bulb from its socket. Replace the bulb with a 40-watt appliance bulb.

TROUBLESHOOTING

Most cooking problems often are caused by little things you can find and fix without tools of any
kind. Check the lists below and on the next page before calling for assistance or service. If you still
need help, see “Requesting Assistance or Service” on page 28.

RANGE DOES NOT WORK
PROBLEM

CAUSE

Nothing works

• The range is not properly connected to the gas supply. Contact an

authorized service technician to reconnect the range to the gas supply.
(See the Installation Instructions.)
• You have blown a household fuse or tripped a circuit breaker.
• The control knob is not set correctly. Push in the control knobs before
turning them.

OVEN/BROILER BURNER
PROBLEM

CAUSE

The oven does not work

• You have not turned the oven temperature control knob to a

temperature setting.
• The main or regulator gas shutoff valve is in the off position. (See the
Installation Instructions.)
The burner fails to light
The burner flames lift
away from the ports, are
yellow, or are noisy

• The ignitor is broken. Contact an authorized service technician to replace it.
• You have blown a household fuse or tripped a circuit breaker.
• The air/gas mixture is incorrect. Contact an authorized service technician
to check the air/gas mixture or see the Installation Instructions.

TROUBLESHOOTING

SURFACE BURNERS
PROBLEM

CAUSE

The burner fails to light

• You have blown a household fuse or tripped a circuit breaker.
• The burner ports may be clogged. Clean them with a straight pin. (See pages
18 and 19 or 22.)

The burner flames are
uneven

• The burner ports may be clogged. Clean them with a straight pin. (See pages

The burner flames lift off
the ports, are yellow, or
are noisy when turned off

• The burner needs cleaning. (See pages 18 and 19 or 22.)
• The air/gas mixture is incorrect. Contact an authorized service technician to

The burner makes a
popping noise when on

• The burner is wet from washing. Let it dry.

18 and 19 or 22.)

check the air/gas mixture or see the Installation Instructions.

COOKING RESULTS
PROBLEM

CAUSE

Cooking results are
not what you expected

• The oven temperature seems too low or too high. See “Adjusting the oven

temperature control” on page 12 to adjust the oven temperature.
• You did not preheat the oven before baking (if called for in the recipe).
• You are using a pan that is not the correct type or size. Refer to a reliable
cookbook or recipe for the recommended pan type and size.
• There is not enough air space around the pan when baking. Allow 11⁄2 to 2
inches of air space on all sides of the pan.
• The flame size does not fit the cookware being used.
• When broiling, you have not completely closed the broiler door.
• The flow of combustion and/or ventilation air to the range is blocked. Make
sure nothing is blocking the middle front of the backguard or the floor right in
front of the broiler.
• The range is not level. (See the Installation Instructions.)

If none of these items are causing your problem, see “Requesting Assistance or Service” on page 28.

REQUESTING ASSISTANCE OR SERVICE

To avoid unnecessary service calls, please check the “Troubleshooting” section. It may save you
the cost of a service call. If you still need help, follow the instructions below.

IF YOU NEED ASSISTANCE OR SERVICE
Call the Whirlpool Consumer Assistance
Center toll free at 1-800-253-1301.
Our consultants are available to
assist you.
When calling:
Please know the purchase date, and
the complete model and serial number of your
appliance (see the “A Note to You” section).
This information will help us better respond to
your request.
Our consultants provide assistance with:
• Features and specifications on our full line
of appliances
• Installation information
• Use and maintenance procedures

• Accessory and repair parts sales
• Do-it-yourself repair help
• Specialized customer assistance (Spanish speak-

ing, hearing impaired, limited vision, etc.)
• Referrals to local dealers, service companies, and
repair parts distributors
Whirlpool service technicians are trained to fulfill
the product warranty and provide after-warranty
service, anywhere in the United States.
To locate the authorized Whirlpool service company
in your area, you can also look in your telephone
directory Yellow Pages.

IF YOU NEED REPLACEMENT PARTS
If you need to order replacement parts, we recommend that you only use FSP® factory authorized
parts. FSP replacement parts will fit right and work
right, because they are made to the same exacting
specifications used to build every new
WHIRLPOOL® appliance.

To locate FSP replacement parts in your area, call
our Consumer Assistance Center telephone number
or your nearest authorized service center.

FOR FURTHER ASSISTANCE
If you need further assistance, you can write to
Whirlpool with any questions or concerns at:
Whirlpool Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692

Please include a daytime phone number in your
correspondence.

NOTES

INDEX

This index is alphabetical. It contains all the topics included in this manual, along with the page(s)
on which you can find each topic.
TOPIC

PAGE

TOPIC

PAGE

AIR CIRCULATION ..................................................... 10

LIFT-UP COOKTOP ................................................... 19

ANTI-TIP BRACKET ................................................... 16

MODEL AND SERIAL NUMBER .................................. 2

ASSISTANCE ............................................................. 28

OVEN
Bottom .................................................................... 24
Door ........................................................................ 22

BAKING
Pans ................................................................... 9, 10
Racks ........................................................................ 9
Setting cycle ........................................................... 11
Tips ......................................................................... 11
BROILING
Broiler ............................................................... 13, 14
Grid ................................................................... 13, 14
Guide ...................................................................... 15
Pan ................................................................... 13, 14
Setting cycle ..................................................... 13, 14
CLEANING
Broiler ..................................................................... 18
Broiler pan and grid ................................................ 18
Control knobs ......................................................... 17
Control panel .......................................................... 17
Exterior surfaces .................................................... 17
Oven cavity ............................................................. 18
Oven door glass ..................................................... 18
Oven racks ............................................................. 18
Sealed surface burners
(Model SF305PEE) ..................................... 18, 20-22
Surface burners (Models SF3020EE and
SF304PEE) ....................................................... 18-20
Surface burner grates and caps ............................. 17
CONTROL PANEL
Burner heat settings ................................................. 7
Control knobs ........................................................... 7
Surface burner markers ............................................ 6
COOKWARE
Canning .................................................................... 8
Tips ........................................................................... 8
FEATURES ................................................................... 6

OVEN LIGHT .............................................................. 25
OVEN TEMPERATURE
Adjusting ................................................................ 12
Setting .................................................................... 11
OVEN VENT ............................................................... 15
PANS ...................................................................... 9, 10
PARTS .......................................................................... 6
RACKS ......................................................................... 9
ROASTING
Pans ......................................................................... 9
Racks ........................................................................ 9
Setting cycle ........................................................... 11
Tips ......................................................................... 11
SAFETY .................................................................... 3-5
SERVICE .................................................................... 28
SURFACE BURNERS
Control knobs ..................................................... 7, 17
Control setting guide ................................................ 7
Power failure ............................................................. 8
Surface burner markers ............................................ 6
TIPS
Bakeware .................................................................. 9
Cookware ................................................................. 8
Roasting ................................................................. 11
Saving energy ..................................................... 7, 11
TROUBLESHOOTING .......................................... 26-27
WARRANTY ............................................................... 32

NOTES

WARRANTY

WHIRLPOOL GAS RANGE
®

LENGTH OF WARRANTY
FULL ONE-YEAR
WARRANTY
FROM DATE OF PURCHASE

WHIRLPOOL WILL PAY FOR
FSP® replacement parts and repair labor to correct defects in materials
or workmanship. Service must be provided by an authorized Whirlpool
service company.

WHIRLPOOL WILL NOT PAY FOR
A. Service calls to:
1. Correct the installation of your range.
2. Instruct you how to use your range.
3. Replace house fuses or correct house wiring or plumbing.
4. Replace owner-accessible light bulbs.
B. Repairs when your range is used in other than normal, single-family household use.
C. Pickup and delivery. Your range is designed to be repaired in the home.
D. Damage to your range caused by accident, misuse, fire, flood, acts of God, or use of products not
approved by Whirlpool.
E. Repairs to parts or systems caused by unauthorized modifications made to the appliance.

3/96

WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this
exclusion or limitation may not apply to you. This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
Outside the United States, a different warranty may apply. For details, please contact your authorized
Whirlpool dealer.
If you need service, first see the “Troubleshooting” section of this book. After checking “Troubleshooting,”
additional help can be found by checking the “Requesting Assistance or Service” section, or by calling the
Whirlpool Consumer Assistance Center telephone number, 1-800-253-1301, from anywhere in the U.S.A.

7/97

® Registered Trademark/TM Trademark of Whirlpool, U.S.A.

Printed in U.S.A.

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