Whisperkool Ss4000 Users Manual

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WhisperKOOL

by Vinothèque

“THE COOLEST THING IN WINE STORAGE.”

The WhisperKOOL

Split Cooling System

requires professional

installation by

a Certified HVAC\R

technician.

Thank you for choosing WhisperKOOL Split

Cooling System for your wine preservation

needs. This unit has been specifically designed

and engineered to create the ideal balance

of temperature and humidity within a wine

cellar. This, along with a properly designed

and constructed cellar, creates the optimum

environment for the proper aging of fine

wine. Please take the time to read through

the owner’s manual so you understand the

correct operations of the WhisperKOOL unit.

Split System

SS4000 & SS7000

(Indoor/Outdoor)(Indoor)

Condensing UnitEvaporator

Split Refrigeration System

115 VAC

115 VAC

Liquid Line

Suction

Drain

!

Copyright ©1998-2008 Vinothèque Wine Cellars All rights reserved.

This manual, the product design, and the design concepts are copyrighted by Vinothèque

Wine Cellars, with all rights reserved. Your rights with regard to the hardware and

manual are subject to the restrictions and limitations imposed by the copyright laws

of the United States of America. Under copyright laws, this manual may not be copied,

reproduced, translated, transmitted, or reduced to any printed or electronic medium or

to any machine-readable form, for any purpose, in whole or in part, without the written

consent of Vinothèque Wine Cellars.

Every effort has been made to ensure that the information in this manual is accurate.

Vinothèque Wine Cellars is not responsible for printing or clerical errors.

Vinothèque Wine Cellars reserves the right to make corrections or improvements to the

information provided and to the related hardware at any time, without notice.

Vinothèque and WhisperKOOLare registered trademarks of Vinothèque Wine Cellars. All

rights reserved.

Mention of third-party products is for informational purposes only and constitutes

neither an endorsement nor a recommendation. Vinothèque Wine Cellars assumes no

liability with regard to the performance or use of these products.

Revised March 1, 2008

WhisperKOOL Split Cooling System

Features & Benefits.......................................................................................

System & Features.........................................................................................

PDT Thermostat Operating Instructions......................................................

Package Contents...........................................................................................

Wine Cellar / Space Preparation...................................................................

Technical Specifications.................................................................................

Split System Installation Guidelines.............................................................

Condensing Unit Skid Preparation........................................................

Head Pressure Control, Low Ambient Control Switch...........................

Mounting the Evaporator Unit..............................................................

Split System Wiring Schematic.............................................................

Refrigeration Lines...............................................................................

Wiring system......................................................................................

Charging the system...........................................................................

Maintenance..................................................................................................

Technical Assistance....................................................................................

Troubleshooting...........................................................................................

Installation Terms and Conditions..............................................................

4

5

6

7

8

8

9

10

11

12

19

19

19

21

21

22

23

28

TABLE OF CONTENTS

-3-

Designed specifically for wine storage, the WhisperKOOL system is a specialized refrigeration unit

designed for one purpose only: to maintain the optimal temperature and humidity levels conducive

to the proper aging of fine wines.

Humidity Control

As the temperature begins to drop within the cellar, the relative humidity will rise. The WhisperKOOL

units do not create humidity. If you live in a dry area of the country, you may need to add humidity

in the wine cellar. This can be done by introducing a non-heat humidifier or installing a small

fountain within the cellar. The WhisperKOOL will remove excess humidity from the air and discharge

it through the drain line hookup on the evaporator unit.

Quiet Operation

Years of experience with our self contained cooling units has resulted in a totally new design which

accounts for a number of environmental conditions unique to wine cellars. We have accounted

for these variables and incorporated the use of state of the art components which offer quiet and

sophisticated operations while keeping the basic concept rather simple.

Condensing Unit Installation, Indoors or Outdoors

This system offers the option of installing the condensing unit indoors or outdoors. This will

allow home builders and architects to incorporate this system with the utmost ease with regard to

installation and space requirements. Note: Exterior installations require a condensing unit

housing. Please specify the need of this requirement at the time of order.

Temperature Differential

The WhisperKOOL split system is designed to operate effectively when the condensing unit (outdoor

section) is running in an ambient temperature of up to 125 degrees. At this extreme condition,

the system is able to maintain a 70 degree differential between the Wine Cellar temperature at

55 degrees and the 125 degree ambient temperature. This is a significant improvement over most

cooling units designed for wine storage.

FEATURES & BENEFITS

-4-

The system includes both the evaporator and condensing units packaged in two (2) separate

containers. An exterior housing is required for outdoor installations and will arrive packed

separately.

Evaporator Condensing Unit (Shown With Housing)

• Wineismaintainedataprecise,measured

temperature.

• The unit will switch on/off less often,

extending cooling unit life.

• The unit will run longer during cycles

effectively maintaining humidity.

PDT Thermostat

Digital probe - contains a microchip which communicates

back and forth to the thermostat resulting in accuracy.

Heavy Duty Circuitry - designed to resist power surges,

which play havoc on sensitive electrical components.

Fahrenheit and Celsius readout - for use in the United

States as well as around the world.

System & Features

Thermostat

The split system evaporator has been designed to incorporate the Vinothèque PDT ™ series

thermostat.

Years of research and testing have gone into the design of the PDT thermostat resulting in advanced

microprocessor controlled digital technology and pinpoint accuracy. This system incorporates a

probe designed to measure the liquid temperature in a wine bottle rather than the air temperature

of the cellar. This results in several distinct advantages:

-5-

Additional Features:

The unit is set at 55°F at the factory. To raise or lower the temperature set point, press the set

button while at the same time pressing either the arrow up or arrow down button.

Wine Temperature Indicator: A red LED bar will light up when the thermostat is reading the

liquid temperature in the bottle via the probe. This will remain lit and the temperature you see

displayed is what the probe is reading.

LED Screen: Displays your thermostat readings.

Wine Temperature Reading: The temperature the water bottle is registering to the

thermostat.

Temperature SET Indicator: A red LED bar will light up when you are setting the

temperature.

Unit ON Indicator: A red LED bar will light up every time the unit turns on to run a cooling

cycle.

SET Button: Used to set the temperature you want the unit to maintain.

UP Arrow Button: Used with the SET button to set temperature higher. In addition, by pressing

and holding the button it will allow you to see the 5-minute count down.

DOWN Arrow Button: Used with the SET button to set temperature lower.

*Up and Down Arrow Buttons used simultaneously will change the temperature read

out from Fahrenheit to Celsius*

WINE Temperature Indicator

Wine Temperature Reading

LED Screen

1

32

4

5 6

78

Temperature SET Indicator UP Arrow Button DOWN Arrow Button

Unit ON Indicator SET Temperature Button

Temperature

Precision digital Technology Thermostat

PDT

WINE

ON

SET 55F

SET

1.

2.

3.

4.

5.

6.

7.

8.

PDT OPERATING INSTRUCTIONS

-6-

SS4000

Box 1

Evaporator Unit (part #: 03-4000SS-0120)

Sight Glass

Filter Drier

Box 2

Condensing Unit (part #: 1-122100)

Accessory Kit (par #: 09-950-9997SS)

Box 3

Optional Exterior Housing (part #: 03-4000SS-0120)

Mounting Hardware

Optional Electrical Cover

SS7000

Box 1

Evaporator Unit (part #: 03-7000SS-0120)

Sight Glass

Filter Drier

Box 2

Condensing Unit (part #: 1-122101)

Accessory Kit (part #: 09-950-9997SS)

Box 3

Optional Exterior Housing (part #: 03-7000SS-0120)

Mounting Hardware

Optional Electrical Cover

Accessory Kit part #: 09-950-9997SS Quantity

 BrassFitting,3/8”Barbx1/8  1-141012 1

 BrassNipple,1/8”MalePipe  1-141025 1

 BypassPlugJumperw/Molex  1-212455 1

 DrainLine&Fitting  N/A 1

 Owner’sManual  M-4/7SSRevA 1

 Screw#8x1-3/4SHBlack  1-422813B 9

PACKAGE CONTENTS

-7-

The proper design and preparation of the wine cellar is essential in order to maintain the ideal

temperature and humidity levels. We have created a typical presentation on “How to Build a

Wine Cellar” which is available for viewing on our web site at www.whisperkool.com. Failure

to prepare the cellar accordingly will result in the cellar not maintaining proper temperature and

humidity.

Preparing the Wine Cellar

Sizing Guide & Specifications

Vinothèque model Cellar Volume Run Amps Minimum

Circuit Amps

H x W x D Lbs

SS4000 Condensing Unit

SS4000 Evaporator

SS7000 Condensing Unit

SS7000 Evaporator

Outside Enclosure (All)

1000 cu. ft.

1000 cu. ft.

1750 cu. ft.

1750 cu. ft.

NA NA

1.0 Amps

12.0 Amps

1.0 Amp

10.3 Amps

NA

2 Amps

18 Amps

2 Amps

15 Amps

20.75”x25.75”x18”

15.75”x23.5”x15.5”

13.5”x18.5”x12”

15.75”x23.5”x15.5”

13.5”x18.5”x12”

30

66

60

56

Technical Specifications

Ton

60

NA

7/12

1/3

Power Source

Condenser -115Volt, 20Amp Dedicated (Non-GFI) Breaker

Evaporator -115Volt, 15Amp Dedicated (Non-GFI) Breaker

Refrigerant Lines and Wiring

 • 1/4”ODcopperliquidline

 • 1/2”ODcoppersuctionline.Iflongerthan75’,use5/8”ODpipe.Ifthereisaverticalrise

of more than10’,reduceto3/8”ODpipefortherise.

 • 1/2”wallthicknessArmaflex(brandname)orequalinsulationforsuctionline

 • Forsuctionlineswhereelbowsarerequired,use“longradius”90°elbowstoreduce

friction loss. Each 90° elbow equals 1ft. equivalent feet of tubing length. Add the

equivalent footage for the total number of 90° elbows to the length of straight tubing with

the total not to exceed 100’.

WINE CELLAR / SPACE PREPARATION

-8-

General Installation Guidelines and Instructions

Vinothèque requires that a certified HVAC technician install and pipe the Split System unit

modules. Please take a moment to review State and City building codes to insure the safe and

proper installation of the unit.

Installing Condensing Unit

The condensing unit can be mounted inside a utility area of the home or outside utilizing the

required outdoor condensing unit housing. The system will operate on a 70 degree temperature

differential. This means that the unit will keep the wine cellar at 55 degrees when the outside

temperature is 125 degrees and will have the capacity to produce cool air into the cellar as long as

the ambient temperature does not exceed 125 degrees Fahrenheit. This unit requires a dedicated

20 amp circuit, non-GFI. Make sure there is a minimum three-foot horizontal clearance in front

and rear of the unit. The unit may either be hard wired or plug-in depending on local electrical

codes.

Internal Condensing Unit Installations. Internal (i.e., inside the building) installations

require special consideration by having adequate ventilation to dissipate the heat created

during normal operations. An exhaust port with fan may need to be installed to assure that

heat is effectively removed from the utility room. A return grille or provision for 500 - 600 cfm

of cool air to enter the room to replace the exhausted air will accomplish this. Unobstructed

airflow to and from the unit is a critical factor in the unit’s overall performance. Make sure

there is a minimum three-foot horizontal clearance in front and rear of the unit. This will

assure that the unit can move the air around the room in an efficient manner.

Outdoor Condensing Unit Installations. You must utilize the exterior condensing unit housing

for outdoor installations. Place the condensing unit on a solid foundation in a location with

adequate ventilation. There should be three feet for clearance in the front and rear of the

unit and one foot on each side. The unit should be elevated 18 inches in order to avoid

any possible flooding or damage by animals, and should be clear of leaves, dirt, and other

debris.

Mounting Evaporator Unit

The evaporator unit should be mounted level and the top of the unit needs to be 6” inches or

less from the ceiling of the cellar in order to deliver sufficient cooling. As the room cools down,

warm air will rise to the ceiling, which is then captured into the cooling unit in order to create

a consistently cool environment. Mounting the unit low in the room will result in a temperature

variation due to cold air puddling on the floor and the unit’s inability to draw warm air down from

the ceiling into the unit itself.

Unobstructed Airflow

Unobstructed airflow to and from the unit is a critical factor in the unit’s overall performance.

SPLIT SYSTEM INSTALLATION GUIDELINES

-9-

Note:Thecondensingunitisshippedwithaprotectivefoampad/blocktopreventdamagingtubing

against the condenser coil fins. Please ensure that this pad is removed prior to operation.

CONDENSING UNIT SKID PREPARATION

Condensing Unit

-10-

Head Pressure Control, Low Ambient Control Switch:

The switch is used to cycle the condenser fan at low ambient temperature condition. Set the switch

to 170 psig for cut-in and 70 psig for the differential. Further adjustment may be needed. Verify

the settings via refrigeration manifold gauge and perform the final adjustments to the readings on

the gauge manifold.

Condensing Unit

* Low ambient control is in the control box

-11-

High Pressure

Cutout

Low Ambient

Control*

Low Pressure

Cutout

1. Disassemble evaporator unit.

In order to mount the housing to the wall, the internal components will need to be removed and

reinstalled after mounting the housing. Remove front cover and thermostat by unscrewing four

captive screws located on each corner of the cover and five at bottom of front cover.

Note: Thermostat is not plugged into electrical line.

2. Remove interior assembly.

The interior assembly is one piece. The assembly should slide out on mounting rails as one

piece.

MOUNTING THE EVAPORATOR UNIT

-12-

3. Identify and remove appropriate knockouts.

There are knockouts located on the rear panel, right side panel and on top. Remove knockouts for

the two refrigeration lines and install the two grommets supplied. Remove knockout for electrical

line. Keep the refrigerant pipes capped to prevent any foreign material from entering, until ready

to braze.

4. Mounting housing to wall.

The unit has six mounting holes on 16 inch wide centers. Utilize all mounting screws to secure

the housing to the wall (screws not included).

18 inches

6”

-13-

5. Installing refrigeration lines into evaporator housing.

With knockouts removed, install grommets supplied. Install housing, mark location and center line

of holes to be drilled in wall. Slide interior into place, measure the distance from the suction and

liquid line connection locations to the housing knockout opening. Add that dimension to the length

of pipe necessary to penetrate the wall for a rear entry plus enough for an elbow connection if the

pipeistorunupordownthewallonthebacksideoftheunit.A1/2”90°longradiuselbowwillbe

required to connect to a nipple from the suction line and to either a vertical riser through a ceiling

opening or to extend the pipe through the right side of the housing opening and adjacent wall. Add

enough length for the pipes to pass through the wall and connect to another fitting.

Since the piping is parallel to the evaporator coil and the coil is at an angle with the housing, the

“through the rear” or “side wall pipes” will have to be formed inside the housing to match that

angle prior to connecting. The 90° elbow on the vertical riser can be adjusted to the proper angle

to fit the nipple from the elbow to the coil suction line connection. With measurements taken,

removetheinteriorassemblyandthehousing.Drilla11/2”holeforthe1/2”O/Dsuctionpipeplus

the1/2”wallthicknesscellularinsulationand1/4”liquidpipe.Drillnecessaryholeforelectrical

wiring.

Securely cap the piping ends. It is suggested that the pipes be installed from inside the housing;

the insulation slid over the suction pipe outside the housing; the liquid line taped to the outside

of the insulation; and the housing placed in position while guiding the pipes through the wall or

ceiling. Electrical wiring should be pulled through the housing and the housing secured in position

in accordance with instructions on page 13.

-14-

Pipes from the top Pipes from the side

Pipes from the back

6. Run the electrical line into evaporator on bottom of left side over insulation.

Wires should be at least 36” long going into the cabinet.

7. Re-install interior assembly.

Slide interior assembly back into housing gently. Re-attach using the two screws. Flow a small

amount of dry nitrogen through the tubing during brazing. This is to displace oxygen and prevent

the formation of copper oxide. The solenoid should be energized for a free flow without building

up pressure in the tubing.

-15-

-16-

8. Attaching refrigeration lines.

Line up the piping connections. Energize the liquid line solenoid valve, connect Dry Nitrogen, and

adjust to a slight flow through the tubing, being sure no pressure develops in the piping. Connect

flare fittings if a flare fitting model, tighten securely, braze other fittings, leak check, evacuate to

200 microns, charge with R-134 refrigerant, start and check out. Using wire ties, secure tubing as

low as possible in the evaporator so tubing is not visible through air inlet grille.

Note: Be sure the tubes do not stick

out beyond the evaporator opening

for the front panel.

9. Electrical wires will need to be approximately 36 inches long.

Attach lines according to schematic shown.

Power Source

L8

L2

L1

T8

T2

T1

Fan

Thermostat L1 - White (neutral)

L2 - Black (hot)

L3 - Black Silver Stripe

L8 - Green (ground)

T1 - White

T2 - Black

T3 - Black / White

T8 - Green

F1 - White

F2 - Black

F8 - Green

S1 - White

S2 - Black

J1 - White Jumper

Legend

Solenoid Valve

F8

F1

F2

T3

S1

S2

J1

J1

J1

WATER

LEAKING

WRONG

CORRECT

10. Install drain line fitting and drain line.

Excess moisture in the air will be condensed on the coil fins and captured in the base of the

evaporator unit. Therefore a drain line will need to be installed to drain the condensate. The

drain fitting is located in the center bottom of the unit. Attach the supplied drain line and

route it to a drain. A condensate pump may be required if a drain is not

readily available.

Install the drain line fitting to the bottom of the drain pan. The indoor

drainlinemustslopedownward1/4”tothefootandhavenotraps.The

line cannot run higher than the bottom of the drain pan and should not

have any kinks or blockage. When installing drain line inside of wall,

use copper or PVC to protect the drain tube from the elements.

-17-

115V 60Hz

11. Install thermostat.

Thermostat mounts on the bottom front of the unit. Plug electrical outlet to thermostat and

mount from underneath with screws supplied.

12. Install front cover.

13. Energize unit.

Note: Thermostat has a 5 minute time delay.

-18-

Refrigeration Lines

A

1/4

inchO/Dcopper“liquidline”anda½inchO/Dcopper“suctionline”connectthetwounits.

The refrigerant drier and sight glass shall be installed in that order in direction of refrigerant flow

in the liquid line between the condensing unit and evaporator. Enclose the suction line in a cellular

insulation½”wallthicknessArmaex(brandname)orequaltoreduceheattransfer.

Wiring System

The compressor is controlled by a “pump down cycle,” therefore, no wiring between the condensing

unit and evaporator unit is necessary. Wire the system in accordance with local codes and the

enclosed wiring diagrams (Evaporator wiring on pg 17, schematics below, and on pg 20). The

evaporator unit requires a standard 15 amp circuit, non-GFI. A dedicated circuit is not mandatory,

but recommended.

Split System Wiring Schematic

-19-

Split Unit Wiring Diagram

-20-

Charging the System (by Certified HVAC technician)

After all the piping is complete:

!

Maintenance

The WhisperKOOL system is designed to operate with very little maintenance required. Do check

the condensing unit and evaporator coils, and vacuum them every three months.

• Open both of the service valves on the condensing unit. The unit is pressurized with

Nitrogen and you should hear the gas escaping through the service ports.

• With electrical power connected to the evaporator unit energize the solenoid valve

(pressurize with dry Nitrogen) to 100psi. Leak test all fittings. Must hold 100psi for 30

minutes.

• If no leaks are found, leave solenoid valve energized and evacuate the system through both

the liquid and suction service ports. Using a high vacuum pump, evacuate to 200 microns,

measuring the vacuum with a digital micron gauge. When evacuation is complete, break

vacuum and pressurize with liquid R-134A. refrigerant.

• With the electrical power turned on to the condensing unit, and the evaporator unit

running, slowly feed liquid refrigerant (R134A) into the suction service port. As the

suction pressure rises to 15 PSIG, the condensing unit will start. Slowly feed refrigerant

while maintaining a pressure above 10 PSIG to prevent the compressor from short cycling.

Slowly feed refrigerant with the compressor running until the sight glass is clear of all

bubbles. Do not exceed 3.5 lbs of refrigerant. Check superheat at evaporator outlet.

Superheat should be at 10°-12°. Check the compressor crankcase temperature after 30

minute run time – should be hot 115°to 140°. If cool, superheat is too low. Adjust TXV

to recommended superheat.

• Allow the system to operate for one hour and then check the refrigerant level in the sight

glass again. Additional refrigerant may be required as the temperature of the enclosure

is lowered to approximately 55F or the ambient temperature at the condensing unit rises

above the temperature at which the unit was initially charged. Depending on temperature,

the “high side” should be approximately 175 lbs. The ”low side” 28 lbs or more to keep

the evaporator from icing. It is recommended while charging to use a digital refrigerant

scale for better accuracy in measuring the amount of charge.

-21-

Vinothèque Customer Service is available Monday through Friday

from 8:00 a.m. to 4:00 p.m. Pacific Time.

Please make sure that you have the following information available

before you call:

• ThemodelandserialnumberofyourWhisperKOOLunit.

• TypeofthermostatusedwithyourWhisperKOOL.

• Locationandinstallationdetails,suchasventilation,construction,

and size of room.

How To Contact Vinothèque Customer Service

Telephone (209) 466-9463 (800) 343-9463

Fax (209) 466-4606

Web site www.Vinothèque.com

Address Vinothèque Wine Cellars

1738 East Alpine Avenue

Stockton, CA 95205

TECHNICAL ASSISTANCE

-22-

TROUBLESHOOTING

Fault Cause Solution

Water leaking from unit

1. Condensate drain

clogged

Clear out drain

2. Evaporator coil

frozen

Cleanthecoiland/orfanwheel

3. Drain line improperly

installed

Call a CERTIFIED HVAC service technician.

Wine cellar temperature above thermostat set point

1. Large quantity of

warm wine placed in

cellar

Allow time for wine to cool

2. Wine Cellar Door left

open for long period.

Close Door. Allow time for wine to cool.

3. No power to

either fan coil unit or

condensing unit

Fan Coil

Is the thermostat display illuminated?

If not, check power supply switch, if equipped. Ensure it

is in the ON position.

If on, check to see in the breaker is tripped.

If tripped, reset and check display.

If display “Wine” bar is illuminated, wait for time delay to

expire. Wine light blinks during time delay countdown.

Check to see if “On” bar indicator illumination appears

at which time the blower and cooling should start

If blower starts and no cooling follows, check power

supply to condensing unit.

Check breaker to condensing unit. If tripped, check to

see if compressor is hot – too hot to touch. If so, allow

to cool for one (1) hour before resetting breaker.

After cooling, reset breaker and note whether it remains

set or trips off. If it trips, call a CERTIFIED HVAC service

technician for repair.

gj

-23-

If the breaker remains set, check to see if compressor is

running and condenser fan turns on.

After compressor runs a few minutes, check the

refrigerant “sight glass” in the ¼” copper tubing. Look

for bubbles.

If no bubbles are present and compressor is running,

refrigerant system is running OK.

If bubbles are present, system is low on refrigerant.

A CERTIFIED HVAC service technician will have to locate

and repair any refrigerant leaks, then add refrigerant.

Condenser fan should come on either immediately on

compressor start or after sight glass gets warm.

If not, compressor will trip off on high pressure safety

control, reducing capacity and possibly tripping the

breaker.

In this event, CERTIFIED HVAC service technician will

have to check for the problem.

Compressor runs intermittently

1. Fan coil blower

not running with

compressor

Evaporator coil will probably be iced.

Call a CERTIFIED HVAC service technician.

2. Fan coil blower

running too slow or air

flow blocked.

Increase speed control setting if equipped. •

Clean coil if necessary, remove obstructions.•

Coil icing can occur.•

3. Condenser coil

blocked with dirt or

other matter.

Clean coil and fan thoroughly, clear any obstructions

and/orcauseforhotairrecirculation.

4. Condenser fan

motor bearings faulty

causing motor to trip on

overload, followed by

compressor cycling off.

Call a CERTIFIED HVAC service technician to diagnose

and repair.

5. Hot air, above 125°,

entering condenser from

confined space (outer

room)

Provide source of cool air to condenser space in

accordance with directions in this manual.

6. System refrigerant

overcharge.

Call a CERTIFIED HVAC service technician to diagnose

and recover excess refrigerant.

-24-

7. System low on

refrigerant.

Checkrefrigerant“sightglass”in1/4”tubing.

Check for bubbles after system has run for several

minutes. If bubbles present, call a CERTIFIED HVAC

service technician. If sight is clear of bubbles,

refrigerant level is OK.

8. Thermostatic

expansion valve power

element losing its

charge.

System will operate as if it were low on refrigerant

charge. Sight glass will be clear. Evaporator coil icing

probable.

Call a CERTIFIED HVAC service technician.

9. Low voltage to

compressor, below

103V with compressor

running.

Low voltage will cause compressor overheating and

tripping on overload. Also, can have difficulty starting.

This is usually a field wiring problem which should be

corrected immediately.

10. Cooling system not

sufficient for load

If system is determined to run OK but not keeping up,

run a heat gain calculation for the wine cellar and

compare with cooling system capacity.

Evaporator blower runs, but compressor does not

1. System “Anti-Frost“ Observe for several minutes. Compressor should turn on

at termination of “Anti Frost“ Cycle and evaporator clear

of frost.

2. Power off to

compressor.

Checkbreaker/Referto#3above

3. Out of refrigerant. Call a CERTIFIED HVAC service technician to locate leak,

repair and charge with refrigerant

4. Compressor off on

overload.

Determine if compressor is hot. If not, there is another

problem. If yes, shut off power to condensing unit and

call service technician

5. Liquid line solenoid

valve in evaporator not

active.

Remove cover. Locate valve in ¼” copper tube. Check

to see if it is hot. If hot and you can feel a magnetic pull

with a screwdriver, the valve is working. If cold, there is

no power to the valve coil. In this event, with the blower

running, the valve should be powered. Call a CERTIFIED

HVAC service technician.

6. Thermostat

expansion valve power

element lost charge

System will “pump down.” Compressor will stop.

May start occasionally and shut off quickly.

Call a CERTIFIED HVAC service technician.

-25-

Compressor runs, but evaporator does not

1. Faulty blower

motor or broken wire

connection

Evaporator coil probably frozen•

Shut off power to condensing unit•

Call a CERTIFIED HVAC service technician for repair•

2. Defective low

pressure switch not

shutting compressor off

when pressure drops

Compressor would continue to run when thermostat •

is satisfied and shuts blower and solenoid off. When

space warms up to set point, blower starts and the

system runs normally.

Prolonged running without refrigerant flow will •

damage or destroy compressor. If this condition

exists, call a CERTIFIED HVAC service technician.

Compressor short cycles, which is different from running intermittently

1. System pressure

controls defective.

Call a CERTIFIED HVAC service technician to verify and

repair.

2. System low on

refrigerant.

Observe for flashing in refrigerant sight glass located

in1/4”coppertubeatcondensingunit.Ifashingwith

bubbles, call a CERTIFIED HVAC service technician for

leak location, repair, and adding refrigerant.

3. Condenser fan motor

defective

Fan does not run with compressor. •

¼” copper tube at sight glass – very hot, compressor •

very hot, runs short time, shuts off.

Shut power off to condensing unit•

Call a CERTIFIED HVAC service technician for repair.•

4. Compressor starting

components defective.

Compressor very hot and hums when trying to start.•

Shut power off to condensing unit.•

Call a CERTIFIED HVAC service technician.•

Evaporator coil freezes

1. Air filter, if

equipped, dirty

Clean or replace filter

2. Evaporatorcoiland/

or blower dirty

Clean coil and blower

3. Thermostat set point

too low.

Set point should not be lower than 50°. If so, increase to

above 50°

4. System low on

refrigerant

Checkrefrigerant“sightglass”in1/4”tubing.Check

for bubbles after system has run for several minutes. If

bubbles present, call a CERTIFIED HVAC service technican.

If sight is clear of bubbles, refrigerant level is OK.

-26-

5. Evaporator blower

not running

Faulty blower motor or broken wire connection.•

Call a CERTIFIED HVAC service technician•

6. Obstruction to air

flow

Check for obstruction to air flow and repair

7. Anti-frost control not

working

With ice or frost in the evaporator coil, the compressor

should be OFF and the evaporator blower running.

If compressor is running with ice on the coil, call a

certified HVAC service technician.

Humidity in cellar too high

1. Compressor short

cycling

See Compressor Short Cycling Subject (above)

2. Refrigeration not

running properly

Check items above•

Call a CERTIFIED HVAC service technician •

3. Cellar vapor barrier

not sufficient

Install proper vapor barrier

-27-

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE INSTALLING YOUR WhisperKOOL

Split System.

1. Acceptance of Terms & Conditions

Installation and use of a WhisperKOOL Split System (hereafter referred to as “the product”)

constitutes acceptance by the Purchaser (or user) of the Terms and Conditions set forth in this

document. The WhisperKOOL Owner’s Manual is shipped with each unit and if another copy is

needed, replacement copies can be downloaded from the company web site (www.Vinothèque.

com) or by contacting Vinothèque Wine Cellars (“Vinothèque”) directly for a new copy. Vinothèque

reserves the right, in its sole discretion, to change its Terms & Conditions at any time, for any reason

without notice.

2. Product Installation

(a) Purchaser of the product must arrange for the product to be installed by a certified HVAC

technician in accordance with procedures set forth by Vinothèque and described in the

WhisperKOOL Owner’s Manual.

(b) Purchaser must return the Limited Warranty card to Vinothèque to register the product and

obtain the benefits of the Limited Warranty throughout the warranty period. Failure to register

the product within thirty (30) days of installation may result in loss of warranty.

(c) The HVAC technician installing the product must complete the designated portion of the Limited

Warranty card and provide licensing or certification identification number information to

Vinothèque in order to validate the Limited Warranty.

(d) Purchaser is responsible for the full costs of installation and any additional parts required for

the proper and complete installation of the product.

3. Product Warranty Information

For Split Systems returned to Vinothèque in accordance with the terms and conditions of the Limited

Warranty, Vinothèque warrants against defects in material and workmanship as follows:

(a) LABOR: For a period of two (2) years commencing on the date of purchase, Vinothèque will, at

its option and discretion, either repair or replace the product at no charge to the Purchaser if the

product is determined by Vinothèque to be defective. After the Warranty period, the Purchaser is

responsible for all labor charges.

(b) PARTS: For a period of two (2) years commencing on the date of purchase, Vinothèque will

supply, at no charge, new or rebuilt replacement parts in exchange for defective parts.

(c) FREIGHT: For a period of two (2) years commencing on the date of purchase, Vinothèque will

cover freight charges incurred in connection with the repair of units then under warranty to

customers within the continental United States.

WhisperKOOL SPLIT SYSTEM

INSTALLATION TERMS AND CONDITIONS

-28-

Vinothèque’s Limited Warranty does not cover damage to the product caused by third parties or

damage due to acts of God, accident, misuse, abuse, negligence, or modification of, or to any part of

the product. The Limited Warranty does not cover damage due to improper operation or lack of proper

maintenance, connection to improper voltage supply, or attempted repair by anyone other than an

HVAC technician approved by Vinothèque to service the product. The Limited Warranty does not cover

Products sold “as is” or “with all faults” and is valid only in the United States.

Proof of purchase (in the form of a bill of sale or receipted invoice) establishing that the product is

within the warranty period must be presented to obtain warranty service.

This Limited Warranty is invalid if the factory-applied serial number has been altered or removed

from the Product.

REPAIR OR REPLACEMENT PURSUANT TO THE LIMITED WARRANTY IS THE EXCLUSIVE

REMEDY OF THE CONSUMER FOR ANY DEFECTS IN VINOTHÈQUE PRODUCTS. VINOTHÈQUE

SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM

THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT, EXCEPT TO THE

EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY

OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO

THE DURATION OF THIS WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential damages or on the

durationofexpressand/orimpliedwarranties,sotheabovelimitationsorexclusionsmaynotapplyto

you.

Vinothèque’s Limited Warranty gives you specific legal rights and you may have other rights, which

vary from state to state.

4. Maintenance

The Purchaser or user is responsible for checking the coils on the condenser unit and vacuuming

them every three months to maintain them free of debris. The drain tube and the heater pan located

on the evaporator unit must also be checked and kept clean and free of debris and mold to maintain

proper performance.

Mold is a natural living organism in the environment. It exists in the air in the form of

microscopic spores that move in and out of buildings through doors, windows, vents, HVAC

systems and anywhere else that air enters. Once it is discovered, mold must be addressed

quickly and appropriately. Delayed or improper treatment of mold can result in costly and

recurring repairs. If you suspect you have a mold problem, it is always best to hire a qualified

and experienced mold remediation specialist.

5. User Costs and Responsibility

 ResponsibilitiesofthePurchaser,and/oritemsnot covered under our Limited Warranty, include,

but are not limited to, the following:

(a) All initial installation costs, including, but not limited to, labor costs and the cost of any

additional parts necessary to complete the installation.

(b) Users must assure that the product is installed by a certified HVAC technician. Failure to do so

will result in Voiding the Limited Warranty.

(c) Allcostsincurredfortheinstallationand/orremovaloftheproduct,oranypartthereof,unless

such cost has been defined as a warranty repair prior to the work being performed.

-29-

(d) Purchasers should satisfy themselves that the product they are purchasing is suitable for their

needs and requirements.

(e) Purchasers are responsible for assuring the safety of any and all items that are kept and stored

in the wine cellar. Vinothèque takes no responsibility for the safety of such items in the event

that the environment becomes unsuitable for proper storage.

6. Customer Service

Vinothèque customer service department is available Monday through Friday, from 8:00 a.m. to 4:00

p.m. Pacific Time and can be reached at 1-800-343-9463.

7. Troubleshooting

The customer service department is available to answer questions regarding our products and to

assist in basic troubleshooting in the event that a problem arises.

Vinothèque reserves the right to have a certified, Vinothèque-approved, HVAC technician go on site

and inspect the product if the initial trouble shooting warrants further investigation.

If after on-site inspection of the product, it appears the product may be malfunctioning due to a

defect in the unit, Vinothèque will cover the costs of the evaluation by the certified HVAC technician.

If the product is malfunctioning due to the improper installation or some other act or omission by a

party other than Vinothèque, then the user is responsible for the costs of the on-site evaluation by

the technician in addition to any repair costs.

8. Request for Product Evaluation and Repair Under Warranty

8.1 Split System Field Service Warranty Policy

This Policy is to clarify what falls under Warranty Service and what becomes the responsibility

of the Owner. Vinothèque (“manufacturer”) strives to provide our customers with a superior

product and we back our product with a Two Year Limited Warranty. Please review the

following guidelines to ensure you have a complete understanding of our Policy and coverage

of your Split System. Vinothèque will respond to your request for service once this letter has

been signed and returned to the manufacturer.

8.2 Product Warranty Information

(a) LABOR: For a period of two (2) years from the date of purchase, if this Product is determined

to be defective after undergoing customer service troubleshooting, Vinothèque will repair

or replace the Product, at its option and discretion, at no charge to the customer. After

the Warranty Period, the customer is responsible for ALL labor charges.

(b) PARTS: Vinothèque will supply, at no charge, new or rebuilt replacement parts in

exchange for defective parts for a period of two (2) years which include, but are not

limited to, Evaporator Coil, Evaporator Side Fan, Evaporator Solenoid Valve, Thermostat,

Condenser Sid Fan, Condenser Side Fan Switch, Compressor, Head Pressure Control,

Low Pressure Switch, Condenser Coil, Access T’s, Sight Glass, Liquid Line Drier, High

Side Receiver.

(c) FREIGHT: For a period of two (2) years from the date of purchase, Vinothèque will cover

freight for the repair of units UNDER WARRANTY to customers within the continental

United States.

-30-

8.3 Product Installation

The following parts or causes of failure are not the responsibility of the manufacturer:

improper voltage supply, line set with screw connectors (high end and low end), leaks found

at the braze points when performing pressure check, unit that has been charged incorrectly,

incorrect tubing diameter used on line set, a unit that has been wired incorrectly. (Refer

to page 19 of Split System Manual), valve stem on condenser side, improper installation of

P-Trap or lack of P-Trap if required (Refer to page 8 of Split System Manual), condenser

installed outdoors, or in elements that would affect operation, without proper cover or

housing. (Housing is available from Manufacturer)

8.4 User Costs and Responsibility

The following items are not covered under warranty and are the sole responsibility of the

user:

(a) Costs incurred for the installation and removal of the product.

(b) Purchasers (users) are reminded that they should satisfy themselves that the product

they have purchased is suitable for their needs and requirements and no responsibility

will be placed with Vinothèque for their decisions.

(c)Itistheuser’sresponsibilitytosecuresafehaven/storageforANYANDALLitemsthat

are being kept and stored in the user’s wine cellar. Vinothèque takes no responsibility for

the safety and preservation of the aforementioned items in the event that the environment

becomes unsuitable to maintain proper storage.

8.5 Arbitration

Any disputes arising out of or in connection with the installation and warranty of the Split

System shall be referred to and finally resolved by a Vinothèque approved Independent

Certified HVAC Technician. The evaluation of the Technician on all issues or matters of

identifying the responsible party (Vinothèque or Installing Technician) shall be determined in

a written report. This report will be made available to all concerned parties. If discovered

under warranty, Vinothèque will assume the financial responsibility under their warranty

guidelines. If the report finds the Owner’s Installer as the responsible party, Vinothèque will

provide all documentation to the customer to substantiate the findings. This will include

the Invoice from the Independent Certified HVAC Technician and the written report of the

findings. The Owner will become responsible for payment directly to Vinothèque for all

charges incurred for repairs (labor, parts and shipping costs) on the Split System.

9. General Provisions

 ResponsibilitiesofthePurchaser,and/oritemsnot covered under our Limited Warranty, include,

but are not limited to, the following:

(a) CONSTRUCTION AND SEVERABILITY: Every provision of these Terms and Conditions will be

construed, to the extent possible, so as to be valid and enforceable. If any provision of these

Terms and Conditions so construed is held by a court of competent jurisdiction to be invalid,

illegal or otherwise unenforceable, such provision will, to the extend so held, be deemed

severed from these Terms and Conditions, and all other provisions will remain in full force and

effect.

-31-

(b)GOVERNINGLAW/CHOICEOFFORUM:ThelawsoftheStateofCalifornia(withoutregardfor

conflicts of law) shall govern the construction and enforcement of these Terms and Conditions,

except that the Terms and Conditions shall be interpreted as though drafted jointly by

Vinothèque and the Purchaser. Any dispute will be resolved in a state or federal court situated

in the County of Santa Clara, State of California, and the Purchaser hereby irrevocably submits

to the personal jurisdiction of such courts for that purpose.

(c) ENTIRE AGREEMENT/ NO WAIVER: These Terms and Conditions and the Limited Warranty

incorporated herein by reference set forth the entire agreement between the parties and

supersede all prior agreements or understandings, both written and oral, between the parties

regarding the subject matter of this the Terms and Conditions and Limited Warranty. The

parties may modify these Terms and Conditions or the Limited Warranty only in writing signed

by each. No waiver by Vinothèque of any breach or default hereunder will be deemed to be a

waiver of any preceding or subsequent breach or default.

(d) CORRECTION OF ERRORS AND INACCURACIES: These Terms and Conditions may contain

typographical errors or other errors or inaccuracies. Vinothèque reserves the right to correct

any errors, inaccuracies or omissions, and to change or update these Terms and Conditions at

any time without prior notice.

10. Questions or Additional Information

If you have any questions regarding these Terms and Conditions, or wish to obtain additional

information, contact us via phone at 1-800-343-9463 or please send a letter via U.S. Mail to:

Vinothèque Wine Cellars

1738 E. Alpine Ave.

Stockton, CA 95205

-32-

-33-

1738 East Alpine Avenue

Stockton, California 95205

www.Vinothèque.com