White Rodgers Users Manual 37 6367F

1F72 to the manual 7f073192-85bf-451a-9f19-fecab22b7d08

2015-01-05

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CONTENTS
Installation Instructions for

Preparations .................................................. 1
Thermostat Details ........................................ 1
Removing Old Thermostat ......................... 1-2
Mounting and Wiring .................................. 2-3
Check Thermostat Operation ..................... 4-5
Programming your Thermostat .................. 6-7
Specifications ................................................ 7
Troubleshooting ......................................... 7-8

Heating & Air Conditioning

1F72
5/2 Day Programmable
Heat Pump Thermostat

1

YOUR THERMOSTAT REPLACES

2

Description

1F72

Heat Pump (No Aux or Emergency Heat)

Yes

Heat Pump (with Aux or Emergency Heat)

Yes

Standard Heat & Cooling Systems

No

Standard Heat Only Systems

No

Millivolt Heat Only Systems – Floor or Wall Furnaces

No

Standard Central Air Conditioning

No

Gas or Oil Heat

No

Electric Furnace

No

Hydronic (Hot Water) Zone Heat – 2 Wires

No

Hydronic (Hot Water) Zone Heat – 3 Wires

No

THERMOSTAT DETAILS

PREPARATIONS
Assemble tools required as shown below.

FLAT BLADE SCREWDRIVER

WIRE CUTTER/STRIPPER

HAND OR POWER
DRILL WITH 3/16 INCH
DRILL BIT, IF NEEDED

SPIRIT LEVEL OR PLUMB BOB AND LINE OPTIONAL—
THERMOSTAT DOES NOT NEED TO BE LEVEL TO WORK PROPERLY

Failure to follow and read all instructions carefully
before installing or operating this control could cause
personal injury and/or property damage.

3

REMOVING OLD THERMOSTAT

! CAUTION
Mounting
hole

To prevent electrical shock and/or equipment damage,
disconnect electrical power to the system at the main
fuse or circuit breaker until installation is complete.
Before removing wires from old thermostat’s switching subbase,
label each wire with the terminal designation it was removed from.

O/B
Terminal
Switches
Selection

W903
Mounting Clip to
hole Disable
EMR
Feature

W904
Clip for
Celsius

W905
Clip for
Slow Cycle

W906 for Emergency
Heat Second Stage
Fan Control

Figure 1. Thermostat base

WHITE-RODGERS
EMERSON ELECTRIC CO.
9797 REAVIS ROAD
ST. LOUIS, MISSOURI 63123-5398
www.white-rodgers.com

1. Remove Old Thermostat: A standard heat/cool thermostat
consists of three basic parts:
a. The cover, which may be either a snap-on or hinge type.
b. The base, which is removed by loosening all captive screws.
c. The switching subbase, which is removed by unscrewing
the mounting screws that hold it on the wall or adaptor plate.
2. Shut off electricity at the main fuse box until installation is
complete. Ensure that electrical power is disconnected.
3. Remove the front cover of the old thermostat. With wires still
attached, remove wall plate from the wall. If the old thermostat
has a wall mounting plate, remove the thermostat and the wall
mounting plate as an assembly.
4. Identify each wire attached to the old thermostat.
5. Disconnect the wires from the old thermostat one at a time. DO
NOT LET WIRES FALL BACK INTO THE WALL.
6. Install new thermostat using the following procedures.

PART NO. 37-6367F
Printed in U.S.A.

Replaces 37-6367E
0341

3

O/B Terminal Switch Selection

REMOVING OLD THERMOSTAT
CONTINUED FROM FIRST PAGE

ATTENTION! This product does not contain mercury. However, this product may replace a unit which contains mercury.
Do not open mercury cells. If a cell becomes damaged, do not
touch any spilled mercury. Wearing non-absorbent gloves, take
up the spilled mercury and place into a container which can be
sealed. If a cell becomes damaged, the unit should be discarded.
Mercury must not be discarded in household trash. When the unit
this product is replacing is to be discarded, place in a suitable
container and return to White-Rodgers at 2895 Harrison Street,
Batesville, AR 72501-2117 for proper disposal.

4

The O/B switch on this thermostat is factory set to “O” position.
This will accommodate the majority of heat pump applications,
which require the changeover relay to be energized in COOL. If
the thermostat you are replacing or the heat pump being installed
with this thermostat requires a “B” terminal, to energize the
changeover relay in HEAT, the O/B switch must be moved to the
“B” position.

! CAUTION
Take care when securing and routing wires so they do
not short to adjacent terminals or rear of thermostat.
Personal injury and/or property damage may occur.

MOUNTING AND WIRING

!

Attach Thermostat Base to Wall

WARNING

Do not use on circuits exceeding specified voltage.
Higher voltage will damage control and could cause
shock or fire hazard.
Do not short out terminals on gas valve or primary
control to test. Short or incorrect wiring will damage
thermostat and could cause personal injury and/or
property damage.
Thermostat installation and all components of the
system shall conform to Class II circuits per NEC
code.

Electric/Gas Jumper (Fan Option)
If your emergency or auxiliary system will energize the blower, then
jumper W906 on the thermostat base must be cut (see fig. 1).
If your emergency or auxiliary heat system requires that the
thermostat energize the fan circuit, do not cut jumper W906.
If you are unsure of your application, contact a qualified service
person.

°F or °C Selection
The factory default setting for temperature display is Fahrenheit.
If you want the temperature in Celsius, clip jumper W904.

Fast or Slow Cycle Selection

1. Remove the packing material from the thermostat. Gently pull
the cover straight off the base. Forcing or prying on the
thermostat will cause damage to the unit.
2. Connect wires beneath terminal screws on base using appropriate wiring schematic (see figs. 2 through 4).
3. Place base over hole in wall and mark mounting hole locations
on wall using base as a template.
4. Move base out of the way. Drill mounting holes.
5. Fasten base loosely to wall, as shown in fig. 1, using two
mounting screws. Place a level against bottom of base, adjust
until level, and then tighten screws. (Leveling is for appearance only and will not affect thermostat operation.) If you are
using existing mounting holes, or if holes drilled are too large
and do not allow you to tighten base snugly, use plastic screw
anchors to secure subbase.
6. Push excess wire into wall and plug hole with a fire-resistant
material (such as fiberglass insulation) to prevent drafts from
affecting thermostat operation.

Battery Location
This thermostat does not require batteries to operate. The 2 “AAA”
alkaline batteries are for the thermostat to remember the programming if AC voltage is lost. If the display shows BATT when
AC power is not present, the batteries are low and should be
replaced with fresh “AAA” Energizer® alkaline batteries. To replace the batteries, install the batteries along the top of the base
(see fig. 1). The batteries must be installed with the positive (+)
ends to the right.

The factory default setting is fast cycle, which cycles 1st stage at
approximately 1.2°F and 2nd stage 0.75°F. If you prefer slow
cycle, clip jump W905. The 1st stage and 2nd stage would be
1.5°F and 1.2°F respectively.

Energy Management Recovery (EMR)
This thermostat is set to operate with EMR. This causes the
thermostat to start the heating or cooling system early to have
the room temperature reach the program setpoint at the time
the period is to start.
To disable EMR, clip jumper W903 (see Fig. 1).

www.white-rodgers.com

4

MOUNTING AND WIRING
CONTINUED FROM SECOND PAGE

THERMOSTAT
O/B

Y

G

W2

E

Fan
Relay

Compressor
Contactor

Emergency
Relay

Aux
Relay
(Stage 2)

R

SYSTEM

SYSTEM
MONITOR
SWITCH

See Note **

Changeover
Relay*

L

C

Hot
24 VAC

120 VAC
Neutral

* Changeover Relay is energized in COOL when O/B switch is in the “O” position
Changeover Relay is energized in HEAT when O/B switch is in the “B” position

TRANSFORMER
(Class II)

** Jumper required to use a single Aux Heat for both Second Stage Heat and Emergency

Figure 2. Typical wiring diagram for single transformer systems

NOTE
If safety circuits are in only one of the systems, remove
the transformer of the system with NO safety circuits.

THERMOSTAT
O/B

Y

G

W2

CUT AND
TAPE OFF!
Changeover
Relay*

HOT
24 VAC

120 VAC
NEUTRAL

E

L

C

See Note **

Fan
Relay

SYSTEM
MONITOR
SWITCH

Emergency
Relay

R

SYSTEM

Limit or
Safety
Switches

Aux
Relay
(Stage 2)

Compressor
Contactor

Hot
24 VAC

120 VAC
Neutral

TWO COMMONS MUST
BE JUMPERED TOGETHER!

* Changeover Relay is energized in COOL when O/B switch is in the “O” position
Changeover Relay is energized in HEAT when O/B switch is in the “B” position

TRANSFORMER
(Class II)

** Jumper required to use a single Aux Heat for both Second Stage Heat and Emergency

Figure 3. Typical wiring diagram for two transformer systems with NO safety circuits

NOTE
Polarity must be observed. If the HOT side of the second transformer
is jumpered to the COMMON side of the first transformer a short will
be made. Damage to equipment will occur when power is restored.

THERMOSTAT

O/B

Y

G

W2

E

L

C

R
SYSTEM

Limit or
Safety
Switches

See Note **

Changeover
Relay*
Compressor
Contactor

Fan
Relay

Emergency
Relay

SYSTEM
MONITOR
SWITCH

24 VAC

120 VAC

NEUTRAL
24 VAC
ACCESSORY
RELAY N.O.
CONTACT

Aux
Relay
(Stage 2)

Auxiliary
Heating
Transformer
(Class II)

COMMON

Limit or
Safety
Switches

TWO COMMONS MUST
BE JUMPERED TOGETHER!
* Changeover Relay is energized in COOL when O/B switch is in the “O” position
Changeover Relay is energized in HEAT when O/B switch is in the “B” position

Limit or
Safety
HOT
Switches

COMMON

** Jumper required to use a single Aux Heat for both Second Stage Heat and Emergency

NOTE
The accessory relay scheme
is required when safety
circuits exist in both systems.
Limit or
Safety
Switches

24 VAC

HOT

120 VAC
NEUTRAL

Heat Pump Transformer
(Class II)

Figure 4. Typical wiring diagram for two transformer systems with safety circuits in BOTH systems

www.white-rodgers.com

5

Cooling System

CHECK THERMOSTAT OPERATION
NOTE
To prevent static discharge problems, touch side of thermostat to release static build-up before touching any keys.

1. Move SYSTEM switch to COOL position.
2. Press
to adjust thermostat setting below room temperature. The blower should come on immediately on high speed,
followed by cold air circulation.
to adjust temperature setting above room tem4. Press
perature. The cooling system should stop operating.

If at any time during testing your system does not operate
properly, contact a qualified serviceperson.

Fan Operation
If your system does not have a G terminal connection, skip to
Heating System.
1. Turn on power to the system.
2. Move fan switch to ON position. The blower should begin to
operate.
3. Move fan switch to AUTO position. The blower should stop
immediately.

Before you begin programming your thermostat, you should be
familiar with its features and with the display and the location and
operation of the thermostat buttons. Your thermostat consists of
two parts: the thermostat cover and the base. To remove the
cover, gently pull it straight out from the base. To replace the
cover, line up the cover with the base and press gently until the
cover snaps onto the base.

The Thermostat Buttons and Switches
1 (Up arrow) Raises temperature setting.

! CAUTION

2 (Down arrow) Lowers temperature setting.

Do not allow the compressor to run unless the compressor oil heaters have been operational for 6 hours and the
system has not been operational for at least 5 minutes.

3 TIME button.
4 PRGM (program) button.
5 RUN (program) button.

Heating System
1. Move SYSTEM switch to HEAT position. If the auxiliary
heating system has a standing pilot, be sure to light it.
2. Press
to adjust thermostat setting to 1° above room
temperature. The heat pump system should begin to operate.
However, if the Flame icon ( ) and Snowflake icon ( ) are
flashing, the compressor lockout feature is operating (see
Configuration menu, item 2.)
3. Adjust temperature setting to 4° above room temperature. The
auxiliary heat system should begin to operate and the Flame
icon ( ) will be flashing.
4. Press
to adjust thermostat setting below room temperature. The heating system should stop operating.

6 HOLD button.
7 FAN switch (ON, AUTO).
8 SYSTEM switch (COOL, OFF, HEAT).

The Display
9 Indicates day of the week.
10 Indicates a malfunction with the system.

Emergency System
EMER bypasses the Heat Pump to use the heat source wired
to terminal E on the thermostat. EMER is typically used when
compressor operation is not desired, or you prefer back-up
heat only.
1. Move SYSTEM switch to EMER position. EMER will flash on
the display.
2. Press
to adjust thermostat setting above room temperature. The Aux heating system will begin to operate. The
Flame icon ( ) will display flashing to indicate that the Aux
system is operating.
3. Press
to adjust the thermostat below room temperature.
The Aux heating system should stop operating.

! CAUTION
To prevent compressor and/or property damage, if the
outdoor temperature is below 50°F, DO NOT operate the
cooling system

www.white-rodgers.com

5

and heating cycles. This is intended to help protect the
compressor from short cycling. Some newer compressors
already have a time delay built in and do not require this
feature. Your compressor manufacturer can tell you if the
lockout feature is already present in their system. When the
thermostat compressor time delay occurs it will flash the
Snowflake and Flame icons for about five minutes.
3. Select Temperature Display Adjustment 3 LO to 3 HI –
Allows you to adjust the room temperature display up to 3°
higher or lower. Your thermostat was accurately calibrated at
the factory but you have the option to change the display
temperature to match your previous thermostat. The current
or adjusted room temperature will be displayed on the left side
of the display.

CHECK THERMOSTAT OPERATION
CONTINUED FROM FOURTH PAGE
11 Flame icon ( ) is displayed when the SYSTEM switch is in
the HEAT position. Flame icon ( ) is displayed flashing when
2nd-stage heat (Aux or Emergency) is energized. Snowflake
icon ( ) is displayed (non-flashing) when the SYSTEM
switch is in the COOL position. Snowflake and Flame icon
will be displayed (flashing) if the thermostat is in lockout mode
to prevent the compressor from cycling too quickly.
12 EMER is displayed flashing when the system switch is in
EMER position.

Operating Features

13 Alternately displays current time and temperature.

Now that you are familiar with the thermostat buttons and display,
read the following information to learn about the many features of
the thermostat.
• SIMULTANEOUS HEATING/COOLING PROGRAM STORAGE — When programming, you can enter both your heating
and cooling programs at the same time. There is no need to
reprogram the thermostat at the beginning of each season.
• TEMPERATURE OVERRIDE — Press
or
until the
display shows the temperature you want. The thermostat will
override current programming and keep the room temperature at the selected temperature until the next program period
begins. Then the thermostat will automatically revert to the
program.
• HOLD TEMPERATURE — The thermostat can hold any
temperature within its range for an indefinite period, without
reverting to the programmed temperature. Press HOLD
button. HOLD will be displayed. Then choose the desired
temperature by pressing
or
. The thermostat will
hold the room temperature at the selected setting until you
press the RUN button to start program operation again.
• ENERGY MANAGEMENT RECOVERY — Energy Management Recovery (EMR) causes the thermostat to start heating
or cooling early to make the building temperature reach the
program setpoint at the time you specify. Heating will start 5
minutes early for every 1° of temperature required to reach
setpoint.
Example: You select EMR and have your heating programmed to 65° at night and 70° at 7 AM. If the building
temperature is 65° the difference between 65° and 70° is 5°.
Allowing 5 minutes per degree the thermostat setpoint will
change to 70° at 6:35 AM. Cooling allows more time per
degree because it takes longer to reach temperature.
• °F/°C CONVERTIBILITY — The factory default setting is
Fahrenheit. Clipping W904 jumper on the circuit board (see
fig. 1) will alter this feature to Celsius temperature setting.

14 The word HOLD is displayed when the thermostat is in the
HOLD mode.
15 Displays currently programmed set temperature (this is blank
when SYSTEM switch is in the OFF position).
16 “BATT” is displayed when 2 “AAA” batteries are low and
should be replaced.

Configuration Menu
The configuration menu allows you to set certain thermostat
operating characteristics to your system or personal requirements.
Press RUN to make sure the thermostat is in the run program
mode, then press PRGM and RUN at the same time to enter the
configuration menu. The display will show the first item in the
configuration menu.
The configuration menu chart summarizes the configuration
options. An explanation of each option follows.
Press HOLD to change to the next menu item or press TIME to go
backwards to the previous item in the menu. To exit the menu and
return to the program operation, press RUN. If no keys are
pressed within fifteen minutes, the thermostat will revert to normal
operation.
1. In the run mode, if the setpoint temperature is manually raised
by 3°F (2°C) or more above the actual temperature with the
TEMPERATURE UP key, and the fast second stage feature is
enabled, FA on, the second stage will energize immediately.
With FA off, second stage will not energize until the setpoint
temperature is 1°F or more above actual temperature for more
than ten minutes.
2. Select Compressor Lockout CL OFF or ON – Selecting CL
ON will cause the thermostat to wait 5 minutes before turning
on the compressor if the heating and cooling system loses
power. It will also wait 5 minutes minimum between cooling

Configuration Menu
Step

Press Button(s)

Displayed (Factory Default)

Press

or

to select:

COMMENTS

1

PRGM
and RUN

FA
(on)

OFF

Select Fast (on) or slow (off) Second Stage Heat

2

HOLD*

CL
(OFF)

ON

Select Compressor lockout OFF or ON

3

HOLD*

0 HI
(0)

3 LO TO
3 HI

4

RUN

Select temperature display adjustment higher or lower
Returns to normal operation

* Press HOLD to advance to next item or TIME to move backwards to previous item

www.white-rodgers.com

PROGRAMMING YOUR THERMOSTAT
This section will help you plan your thermostat’s program to meet
your needs. For maximum comfort and efficiency, keep the
following guidelines in mind when planning your program.
• When heating (cooling) your building, program the temperatures to be cooler (warmer) when the building is vacant or
during periods of low activity.
• During early morning hours, the need for cooling is usually
minimal.
Look at the factory preprogrammed times and temperatures shown
below. If this program will suit your needs, simply press the RUN
button to begin running the factory preset program.
If you want to change the preprogrammed times and temperatures, follow these steps.
Determine the time periods and temperatures for your weekday
and weekend programs. You must program four periods for both
the weekday and weekend program. However, you may use the
same heating and cooling temperatures for consecutive time
periods. You can choose start times, heating temperatures, and
cooling temperatures independently for both weekday and weekend programs (for example, you may select 5:00 AM and 70° as
the weekday 1st period heating start time and temperature, and
also choose 7:00 AM and 76° as the weekday 1st period cooling
start time and temperature). Use the table at the bottom of the
page to plan your program time periods and the temperatures you
want during each period. You may also want to look at the sample
program table to get an idea of how the thermostat can be
programmed.

Entering Your Program
Follow these steps to enter the heating and cooling programs you
have selected.

Set Current Time and Day
1. Press TIME button once. The display will show the hour only.
EXAMPLE:

PM

2. Press and hold either
or
until you reach the correct
hour and AM/PM designation (AM begins at midnight; PM
begins at noon).

3. Press TIME once. The display window will show the minutes
only.
EXAMPLE:
4. Press and hold either
or
until you reach the correct
minutes.
5. Press TIME once. The display will show the day of the week.
6. Press
or
until you reach the current day of the week.
7. Press RUN once. The display will show the correct time and
room temperature alternately.

Enter Heating Program
1. Move the SYSTEM switch to HEAT.
2. Press PRGM once. “MO TU WE TH FR” (indicating weekday
program) will appear in the display. Also displayed are the
currently programmed start time for the 1st heating period and
the currently programmed temperature (flashing).
MO TU WE TH FR

This display window shows that for the 1st weekday period,
the start time is 6:00 AM, and 70° is the programmed temperature (this example reflects factory preprogramming).
3. Press
or
to change the displayed temperature to
your selected temperature for the 1st heating program period.
4. Press TIME once (the programmed time will flash). Press
or
until your selected time appears. The time will
change in 15 minute increments. When your selected time is
displayed, press TIME again to return to the change temperature mode.
5. Press PRGM once. The currently programmed start time and
setpoint temperature for the 2nd heating program period will
appear.
6. Repeat steps 4 and 5 to select the start time and heating
temperature for the 2nd heating program period.
7. Repeat steps 4 through 6 for the 3rd and 4th heating program
periods. Weekday heating programs are now complete.
8. Press PRGM once. “SA SU” (indicating weekend program)
will appear in the display, along with the start time for the 1st
heating period and the currently programmed temperature.

Temperature

Temperature

6:00 AM

70 F

6:00 AM

70 F

2ND

8:00 AM

62 F

8:00 AM

62 F

3RD

5:00 PM

70 F

5:00 PM

70 F

4TH

10:00 PM

62 F

10:00 PM

62 F

4TH

1ST

6:00 AM

78 F

6:00 AM

78 F

1ST

2ND

8:00 AM

85 F

8:00 AM

85 F

3RD

5:00 PM

78 F

5:00 PM

78 F

4TH

10:00 PM

82 F

10:00 PM

82 F

Period

1ST

HEAT

Period

HEAT

WEEKDAY (5 DAY)

Start
Time

COOL

1ST

Heating/Cooling Schedule Plan

COOL

Start
Time

AM

EXAMPLE:

SAMPLE
Heating/Cooling Schedule Plan (Factory Program)
WEEKEND (2 DAY)
WEEKDAY (5 DAY)

COOL

6

www.white-rodgers.com

2ND
3RD

2ND
3RD
4TH

Start
Time

Temperature

WEEKEND (2 DAY)
Start
Time

Temperature

6

PROGRAMMING YOUR THERMOSTAT
CONTINUED FROM SIXTH PAGE
9. Repeat steps 4 through 8 to complete weekend heating
programming.
10. When you have completed entering your heating program,
press RUN.

Enter Cooling Program
If the outside temperature is below 50°F, disconnect power to
the cooling system before programming. Energizing the air
conditioner compressor during cold weather may cause
personal injury or property damage.
1. Move SYSTEM switch to COOL position.
2. Follow the procedure for entering your heating program, using
your selected cooling times and temperatures.

7

Check Your Programming
Follow these steps to check your thermostat programming one
final time before beginning thermostat operation.
1. Move SYSTEM switch to HEAT position.
2. Press PRGM to view the 1st weekday heating period time and
temperature. Each time you press PRGM, the next heating
period time and temperature will be displayed in sequence for
weekday, then weekend program periods (you may change
any time or temperature during this procedure).
3. Press RUN.
4. Move SYSTEM switch to COOL position.
5. Repeat step 2 to check cooling temperatures.
6. Press RUN to begin program operation.
YOUR THERMOSTAT IS NOW COMPLETELY PROGRAMMED
AND READY TO AUTOMATICALLY PROVIDE MAXIMUM
COMFORT AND EFFICIENCY!

SPECIFICATIONS
ELECTRICAL DATA
Electrical Rating:
20 to 30 VAC 50/60 Hz.
0.05 to 1.0 Amps (Load per terminal)
1.5 Amps Maximum Total Load (All terminals combined)

8

THERMAL DATA
Setpoint Temperature Range:
45°F to 90°F (7°C to 32°C)
Operating Ambient Temperature Range:
32°F to 105°F
Operating Humidity Range:
0 to 90% RH (non-condensing)
Shipping Temperature Range:
-40°F to 150°F

TROUBLESHOOTING

Reset Operation
If a voltage spike or static discharge blanks out the display or
causes erratic thermostat operation you can reset the thermostat
by pressing
,
and TIME at the same time. This also
resets the factory defaults. If the thermostat has power, has been

reset and still does not function correctly contact your heating/
cooling service person or place of purchase.
Batteries
For optimum performance, we recommend replacing batteries
once a year with fresh “AAA” Energizer alkaline batteries.
®

Symptom

Possible Cause

Corrective Action

No Heat/No Cool/No Fan
(common problems)

1. Blown fuse or tripped circuit breaker.
2. Furnace power switch to OFF.
3. Furnace blower compartment door or
panel loose or not properly installed.

Replace fuse or reset breaker.
Turn switch to ON.
Replace door panel in proper position to engage
safety interlock or door switch.

No Heat

1. Pilot light not lit.
2. System Switch not set to HEAT.

Re-light pilot.
Set System Switch to HEAT and raise setpoint
above room temperature.
Verify thermostat and system wires are securely
attached.
Many furnaces have safety devices that shut
down when a lock-out condition occurs. If the
heat works intermittently contact the furnace
manufacturer or local service person for
assistance.

3. Loose connection to thermostat or system.
4. Furnace Lock-Out Condition. Heat may also
be intermittent.

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8

TROUBLESHOOTING
CONTINUED FROM SEVENTH PAGE

Symptom

Possible Cause

Corrective Action

No Heat (continued)

5. Heating system requires service or
thermostat requires replacement.

Diagnostic: Set System Switch to HEAT and raise
the setpoint above room temperature. Within a few
seconds the thermostat should make a soft click
sound. This sound usually indicates the thermostat is operating properly. If the thermostat does
not click, try the reset operation listed above. If the
thermostat does not click after being reset contact
your heating and cooling service person or place
of purchase for a replacement. If the thermostat
clicks, contact the furnace manufacturer or a
service person to verify the heating is operating
correctly.

No Cool

1. System Switch not set to COOL.

Set System Switch to COOL and lower setpoint
below room temperature.
Verify thermostat and system wires are securely
attached.
Same procedure as diagnostic for No Heat
condition except set the thermostat to COOL and
lower the setpoint below the room temperature.
There may be up to a five minute delay before the
thermostat clicks in Cooling.

2. Loose connection to thermostat or system.
3. Cooling system requires service or
thermostat requires replacement.

Heat, Cool or Fan Runs Constantly.

1. Possible short in wiring.
2. Possible short in thermostat.
3. Possible short in heat/cool/fan system.
4. Fan Switch set to Fan On.

Check each wire connection to verify they are not
shorted or touching together. No bare wire should
stick out from under terminal screws. Try resetting
the thermostat as described above. If the condition
persists the manufacturer of your system or
service person can instruct you on how to test the
Heat/Cool system for correct operation. If the
system operates correctly, replace the thermostat.

Furnace (Air Conditioning) Cycles Too Fast
or Too Slow (narrow or wide temperature
swing)

1. The location of the thermostat and/or the
size of the Heating (Cooling) System may
be influencing the cycle rate.

Digital thermostats normally provide precise
temperature control and may cycle faster than
some older mechanical models. A faster cycle
rate means the unit turns on and off more
frequently but runs for a shorter time so there is
no increase in energy use. If you would like to
increase the cycle time, clip Jumper W-905 as
mentioned in the instructions for Hydronic Heating
Systems. It is not possible to shorten the cycle
time. If an acceptable cycle rate is not achieved as
received or by clipping W-905 contact a local
service person for additional suggestions.

Thermostat Setting and Thermostat
Thermometer Disagree

1. Thermostat thermometer setting requires
adjustment.

The thermometer can be adjusted +/- 3 degrees.
See Temperature Display Adjustment in the
Operation section.

Thermostat Does Not Follow Program

1. AM or PM set incorrectly in program.
2. AM or PM set incorrectly on the clock.
3. Voltage spike or static discharge.

Check current clock and program settings
including the AM or PM designations for each
time period. If a voltage spike or a static discharge
occurs use the Reset Operation listed above.

Blank Display and/or Keypad
Not Responding

1. Voltage spike or static discharge.

Use the Reset Operation listed above.

www.white-rodgers.com



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