Whoop VALOR Rugged Smart Phone User Manual
Whoop International Trading Limited Rugged Smart Phone
Whoop >
User Manual
| Download: |  |
| Mirror Download [FCC.gov] | |
| Document ID | 4168506 |
| Application ID | zriBm90zYDp/5bF1DwNPyQ== |
| Document Description | User Manual |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 486.47kB (6080934 bits) |
| Date Submitted | 2019-02-14 00:00:00 |
| Date Available | 2019-02-14 00:00:00 |
| Creation Date | 2019-02-14 14:29:40 |
| Producing Software | Acrobat Distiller 10.1.16 (Windows) |
| Document Lastmod | 2019-02-14 14:42:46 |
| Document Title | untitled |
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INITIATIVE
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VALOR
Quick Start Guide
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VALOR — Quick Start Guide
Contents
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Common issues and sOlutions.......................... 33
Additional Safety INStFUCtIONS..........ceeeeeee} 38
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VALOR — Quick Start Guide
Support & information
More information and answers to frequently asked
questions can be found on our website:
www.mobile—initiative.com
Still need help? Please send an email to
support@mobile—initiative.com and our
knowledgeable Support Team will assist you.
This phone is water— and dust—resistant under the 1P68
standards.
This means water resistance for 30 minuts at a
maximum dept of 1.5 meter in fresh water and
protection from dust. This protection is guaranteed
only with tightly closed caps that cover the SIM card
slot, micro USB and Audio connectors.
This standard does not provide shock resistance.
VALOR — Quick Start Guide
Warning:
Any Changes or modifications not expressly approved by
the party responsible for compliance could void the user‘s
authority to operate the equipment.
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received,
including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause
harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is
encouraged to try to correct the interference by one or
more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and
receiver.
—Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV
technician for help.
VALOR — Quick Start Guide
SAR tests are conducted using standard operating
positions accepted by the FCC with the device
transmitting at its highest certified power level in all tested
frequency bands, although the SAR is determined at the
highest certified power level, the actual SAR level of the
device while operating can be well below the maximum
value, in general, the closer you are to a wireless base
station antenna, the lower the power output.
Before a new device is a available for sale to the public, it
must be tested and certified to the FCC that it does not
exceed the exposure limit established by the FCC, Tests
for each device are performed in positions and locations as
required by the FCC.
For body worn operation, this device has been tested and
meets the FCC RF exposure guidelines when used with an
accessory designated for this product or when used with
an accessory that contains no metal and that positions the
handset a minimum of 10 mm from the body.
Non—compliance with the above restrictions may result in
violation of RF exposure guidelines.
VALOR — Quick Start Guide
1. Introduction
Congratulations! Choosing the MI VALOR smartphone
was an excellent decision.
The VALOR is an Android "" 8.1 smartphone with many
extra features.
Besides your current SIM card, you can add an
additional, second SIM card that — as an example — will
enable you to call, text and surf the web cheaply when
being abroad. This is not mandatory. Also, you can
choose the SIM—slot you prefer to use.
The 5.2" 16:9 HD touchscreen lets you enjoy photos,
videos and thousands of applications available for
download at the Google Play Store®
The use of modern, wireless technology allows you to
be online everywhere. This might be through the
advanced 4G—LTE and 3G technology, or simply at
home, through your personal Wi—Fi connection.
Your smartphone comes with a Stereo headset. Besides
enabling you to call hands—free, this headset is
exceptionally fit for playing music and movies.
VALOR — Quick Start Guide
List of technical specifications
4 5.2 inch 16:9 HD IPS—LCD touchscreen
< Android 8.1
< GSM 850/900/1800/1900 MHz
& WCDMA/UMTS BAND 2/4/5
< LTE BAND 2/4/5/7/12/17
4 3G/4G Internet (where available and with the
applicable GSM operator and service plan)
< Dual SIM: Dual—Standby / One—Talk (SIM cards not
included)
< Fingerprint control
< 13+0.3 MP AF—Dual camera with LED—flash (rear)
< 5+0.3 MP FF—Dual camera (front)
4 GPS / A—GPS
& Wi—Fi b/g/n
< Portable hotspot functionality (tethering)
< 32 GB storage memory & 3 GB RAM
4 Memory card slot (up to 32 GB; not included)
4 1.5 GHz Quad—Core processor
4 GMS Approved — Access to thousands of apps
through (for instance) the Google Play Store®
VALOR — Quick Start Guide
2. Notice of content and
ownership
Copyright © 2018 Mobile Initiative. All rights reserved.
The full and total contents of this documentation is
protected by copyright laws. Any form of reproduction,
transference, distribution or saving of the contents of
this document, be it partly or wholly, without prior
consent in writing from MI, is prohibited.
Mobile Initiative and the "MI" logo are registered
trademarks of Mobile Initiative and are protected by all
applicable laws. Other product— or company names
within this document that are noted as such are
trademarks or trade names of the respective owners.
MI has reviewed the contents of this documentation
with regard to accuracy, but they may, nevertheless,
contain errors or unintentional omissions.
MI reserves the right to modify or enhance all products
described in this document, and to revise this
documentation without prior notice.
This documentation was supplied to serve as a user
guide exclusively for MI mobile phones and contains no
clarification with regard to hardware— or software
configurations of the products described within this
document. The availability of specific products or
VALOR — Quick Start Guide
expansions may vary depending on your location. For
additional information, please refer to your nearest MI
dealer or at www.mobile—initiative.com
Several functionalities described within this document
refer to network services and require support by your
network— or service provider. Please refer to either of
them for specific information regarding these
functionalities.
This device may contain parts, technology or software
upon which the export regulations and local laws of
specific countries apply. Exporting, when _ in
contradiction with local laws, is prohibited.
Before using this device, please thoroughly acquaint
yourself with the contents of the following "Safety and
user instructions" and the chapters "Additional safety
instructions" and "Safety information _ regarding
radiation and SAR".
m This symbol states that the device meets the
FCC directives with regards to safety and electric
interference.
VALOR — Quick Start Guide
Safety and user instructions
EXPANSIONS POWER DOWn
Only use approved ABOARD
expansions. Do not AIRPLANES
connect any Wireless devices
incompatible may cause
products. electromagnetic
disturbances in
airplanes.
CcONNECTING TO SAVE THE
OTHER DEVICES ©ID environment
Is only permitted in The battery must
Safe Areas. be recycled or
disposed of
properly, according
to local laws and
regulations and
always kept
separate from
household waste.
BACK—UP COPIES 4 KEEP CHILDREN
Remember to make SAFE
copies or written Keep every small
notes of important item of the device,
information, such as such as memory
passwords or cards, out of reach
of children.
VALOR — Quick Start Guide
Prior to using this device for the first time, make
yourself acquainted with all safety— and user
instructions:
Keep this manual stored properly so that you
may consult it easily at a later time. Carefully
follow the notifications supplied within this
manual.
Follow all instructions for use and operation
carefully.
Before cleaning the device, unplug it from any
and all electrical outlets. Do not use liquid
solvents or products in aerosol. Clean the device
with a soft and slightly moist cloth.
Do not use the device near water, near a
bathtub, wash—basin or sink, in a moist
basement or near a swimming pool.
To insert the SIM card and accessories, follow
the instructions of your vendor and only use
accessories that were recommended by the
vendor of this device.
10
VALOR — Quick Start Guide
3. Your MI Smartphone
Preparing for first use
Before you begin, make sure the phone is switched off
and the charger is not connected.
Now follow all steps described below to insert the SIM
card(s) and optional memory card.
>Please note: Damage caused by not carefully inserting
the SIM card(s) and/or memory card is not covered by
our Limited Warranty (see chapter 12).
The battery is built—in, so you do not need to replace
the battery or open the device. Doing this will void
the warranty and ruin the IP68 rating.
To exchange the battery, please consult your local
dealer or visit our website www.mobile—
initiative.com
11
VALOR — Quick Start Guide
Senario 1: Use 1 or 2 SIM card(s)
Sim slot 1 and 2 are both meant to use a Nano—SIM.
When you do not have the correct SIM size, please
consult your network provider.
the tray, ensuring it is perpendicular to the hole
to avoid any damage to the phone.
Gently pull out the tray slot from the phone.
Place the SIM cards on the tray accordingly.
Gently reinsert the tray into the phone.
Please note: SIM card should be placed "chip
down", i.e. with the small copper plate facing
downwards.
12
VALOR — Quick Start Guide
Senario 2: Use 1 SIM card and 1 Memory Card:
e For opening the tray and simcard placement,
follow the instructions in scenario 1.
& Please note: A Memory card should be placed on
the right side of the sim tray.
* When using a Memory card, you can NOT use a
second sim card.
e Please note: SIM— and Memory cards are not
included.
13
VALOR — Quick Start Guide
Your device
Front view:
Cenns
2 INITIATIVE
1. _ Volume button (Up / Down)
2. Power button
14
VALOR — Quick Start Guide
Using the buttons
1 Volume button: The volume button adjusts
the sound levels. When in a call or listening to music,
the speaker output will be adapted when using this.
2 Power button: Use the power button to
switch the phone on or off. If the phone is switched on,
a quick press on the power button will automatically
put the device in standby mode (or bring it back to
active mode). Keep the power button pressed and a
menu will appear.
O Home button: Pressing this button will bring you
back to the default (home) screen at all times. Keeping
the button pressed, will open Google quick launcher.
D Menu button: _ Depending on what application
you are using, the menu button will bring up the extra
functionalities and/or actions, for instance brings up
your recently used apps, allowing you to switch
between apps rapidly.
q Back button: This one always leads you back to the
previous screen.
15
VALOR — Quick Start Guide
4. Getting started
When you switch on your phone for the first time, you
will be given a number of questions in order to
configure the device to your desire.
1 | Select the language you wish to use.
2 | Connect to a wireless network. If, at this time,
connection is not possible, press "Skip".
3 | Log in with your Google account, create one or
skip the section.
Note: We highly recommend you add or create a
Google account as this will allow you to use the Google
Play Store and online backup.
4 | Determine whether or not you want to allow
Google to use your current location for various uses
5 | Enter your name so that it can be used
(automatically) in various applications.
6 | Select "Finish" once you‘ve configured the phone
to your desire.
Android will now offer you some tips and tricks on how
to use your smartphone. Enjoy!
16
VALOR — Quick Start Guide
Unlocking the screen
Drag the circle to the "opened padlock" icon to unlock
your smartphone.
64% m 08:10
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INITIATIVE
CS Play Store
17
VALOR — Quick Start Guide
The Home screen
When at the Home (default) screen, you can change
the background image by placing your finger on an
empty spot and holding it there for a moment.
By touching and holding your finger on an icon (rather
than tapping it), you can move the icon or delete it, by
dragging it to the top of the screen.
18
VALOR — Quick Start Gu
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Pressing the button will bring you to the main
menu. You may transfer an icon to your home screen
by touching and holding it for some seconds.
19
VALOR — Quick Start Guide
5. Settings
By clicking "Settings" in the main menu the following
menu will appear:
it 90% M 08:10
Q__ Search settings
Network & Internet
Wi—Fi, mobile, data usage, hotspot
Connected devices
Cast
Apps & notifications
Permissions, default apps
Battery
90%
Display
Wallpaper, sleep, font size
Sound
Volume, vibration, Do Not Disturb
Storage
18% used — 26.29 GB free
oA 0
DuraSpeed
en
VALOR — Quick Start Guide
Networks & Internet
Wi—Fi | Here you can enable/disable the device to look
for and connect to available Wi—Fi networks. Tapping
"Wi—Fi" will display the available networks, and — if
needed — enter a password.
Wi—Fi calling
When you are in an area with less mobile network
coverage, Wi—Fi calling will bring a steady solution.
This option will only be available when supported by
your operator and if you are connected to a Wi—Fi
network. To activate;
Enter the Wi—Fi menu —> Wi—Fi preferences —> Advanced
—> Wi—Fi calling —> Enable Wi—Fi calling.
Hotspot | Switch the Hotspot function to ON, so you
can share your internet connection with different
devices. Please be aware this can cause a High data use.
SIM cards | Here you can determine which SIM cards
to activate and which to disable. The "Roaming"
settings can be found here, as well as the option to
select which SIM card is to be used for which service.
Data usage | Here you can check and manage (limit!)
the amount of MB‘s you consume. >Please note: This
functionality provides an indication; you actually may
be using more (or less).
21
VALOR — Quick Start Guide
Airplane mode | Here you can put the phone in
"Airplane _ mode", which disables — all _ wireless
communication to and from the device. Other options
are to set up a VPN connection, or to turn your phone
into a Wi—Fi hotspot by enabling tethering.
Apps | This feature shows which applications are
installed and allows you to delete these, if necessary.
You can also copy applications from your phone to your
Memory Card by selecting "Memory card".
Battery | This option visualizes which applications
consume most of the battery power. It will allow you to
adapt the use of these applications to a longer standby
time.
Display | Here you can adjust all settings related to
the screen, such as brightness level, auto standby time
and whether or not the display rotates along with the
phone‘s position.
Sound | This setting enables you to activate or adjust
an audio profile. To activate a profile, simply tap the
circle next to the profile name. To adjust the general,
tap the button next to the "general profile". Now you
can change, for example, the ringtone and its volume.
22
VALOR — Quick Start Guide
Storage & USB | Here you can check the amount of
space left on your telephone and Memory card. This
option also visualizes what uses up most of the
available memory.
Remark: We strongly advise you to add a memory card,
so you can choose to use the memory card as your
default write disk.
DuraSpeed | Here you can check what app‘s can run
in the background.
Security & location |
Location | Here you can adjust the settings with
regards to your location information. Additional GPS
settings can be managed by tapping "Mode". Activating
"High Accuracy" will accelerate location pin—pointing.
>Please note: High accuracy and Battery saving mode
make use of the internet. Depending on your provider,
additional charges may apply.
Security | Manage here the security settings of your
device. A couple of submenus:
— Screen lock: Here you can choose how you would
like to lock your screen.
= Encryption: Protect your phone with a PIN.
— SIM card lock: Set, enable or disable the PIN of
your SIM card(s).
23
VALOR — Quick Start Guide
— Device administration: View or deactive device
administrator and allow installation of apps from
unknown resource.
Users & accounts | This option displays which
accounts have been configured on your phone. You
may also view and change the settings of the various
accounts. It is also possible to add an account, by
tapping "+". Follow the instructions and make sure you
are connected to the internet. >Please note:
"Synchronization" makes use of the internet. Depending
on your provider, additional charges may apply.
System |
Language & input| Pick the language in which you like
the phone to operate, in which you prefer to write
messages and manage the spelling checker.
Backup & reset | Here you can customize the way your
data is being backed up and reset the phone back to
factory settings. >Resetting to factory settings means
erasing a lot — if not all — of your data on the device. We
strongly recommend to back up your data on a Memory
card or computer prior to picking this option.
24
VALOR —Quick Start Guide
6. Applications & widgets
Applications
Your phone comes with a number of standard
applications, better known as "apps". In this chapter
we will explain to you what the most important apps
can do for you.
Phone
In the bottom left corner of your home screen you will
find the telephone icon. Tapping it will open the phone
app through which you can make calls.
$ in $—
VALOR —Quick Start Guide
This is the screen that allows you to enter a phone
number directly.
Tapping the clock symbol will bring up the call history.
>Tip: Once you start dialing a number, the
corresponding sequence of numbers in your contact list
will appear in the top of your screen. You may also
enter a name, like 5646 for "JOHN".
Camera @
Tapping the camera icon will open the camera
application.
Beauty SER Pana
You take a picture by tapping the circle button.
26
VALOR —Quick Start Guide
Messages E
The ‘text balloon‘ icon brings up the "Messages" menu.
Tapping the icon in the bottom—left corner starts a new
conversation.
Search within your messages by tapping the little
magnifying glass in the bottom—right corner.
If you‘re still working on a conversation, it will appear
on the screen.
>Tip: Android does not deal with individual messages —
all messages are displayed as if they form a
conversation. Therefore, you see what has already been
discussed before.
>Tip: To delete a conversation, simply put your finger on
the conversation, hold it there until a trash can icon
appears, then tap that icon.
As soon as you start a new or continue an existing
message, the keyboard will appear:
27
VALOR — Quick Start Guide
90% M 08:10
h New conversation
To [fype a name, phone number, or email
e Start group conversation
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At the line on top of your screen, you can enter a
phone number. If you wish to add one or more
contacts out of your phone book, tap the contact icon
on the right—hand side of the top line.
To start composing a message, tap the line right above
the keyboard. By tapping the icon of a folded paper
plana, the message will be sent.
28
VALOR —Quick Start Guide
Widgets
Android 8.1 offers a huge number of widgets — a kind
of app that can be put on your main screen. To put a
widget there, long press on an empty space of the
home screen then tap "Widgets". By sliding your finger
left and right, you can scroll through all widgets.
Tapping and holding a widget for some seconds
enables you to drag it to the main screen and
determine where to place it.
>Remark: In some cases, an app has its own widget. If
this is so, these Widgets will be shown in this menu as
well.
>Remark: Of some widgets the size can be adjusted. To
adjust the size, simply tap and hold the widget in the
main menu. After a moment, four small squares are
displayed that let you adjust the size of the widget.
29
VALOR — Quick Start Guide
7. Accessories in the box
USB cable
With the included USB cable, you can charge the
battery of your device or connect your phone to a
computer.
* Charging the battery: First connect the (included)
wall plug charger to the USB connector of the
cable and insert the mini—USB connector into the
USB port of your phone. Lastly, plug the charger
into a wall socket.
* Connecting to a computer: Before you start,
make sure your phons is switched off. Now insert
the mini—USB connector into the USB port of your
phone, then plug the standard USB connector at
other end of the cable into the appropriate USB
port of a computer. Lastly, switch on your phone.
When you want to disconnect, we strongly advise
you to make sure the hardware (phone) is
removed safely, i.e. through the "remove
hardware safely" option of your computer. Doing
it differently, might damage the data on your
phone.
While your phone is connected to a computer, the
battery is being charged as well.
30
VALOR —Quick Start Guide
>Please note: Never allow Windows to format the
memory of your smartphone. This could damage the
internal memory of your phone beyond repair. The
same goes for formatting your Memory card: use your
smartphone to do this or use a compatible Memory
card reader.
Charger and battery
Only use the included charger and always in a dry
environment. Keep it away from liquids in order to
prevent damage to your charger. Short—circuiting may
cause fire, personal injuries and increases the risk of an
explosion. If you still would like to use a different
charger, please consult your retailer first.
Charging a new or a completely depleted battery may
take up to 12 hours. Make sure to keep your phone
connected to the charger and do not unplug until fully
charged.
This smartphone comes with an original battery. Using
any battery other than the original could result in
irreparable damage. In case of a defective battery,
please contact your retailer to obtain a replacement.
Only a approved repair center can replace the battery.
Warranty is void when you try to replace it by yourself.
31
VALOR — Quick Start Guide
Headset
The included headset allows you to call handsfree, but
it‘s also exceptionally fit for playing music and movies.
32
VALOR —Quick Start Guide
8. Common issues and Solutions
Issue Potential causes and solutions
The device does — The battery is not charged. —
not power on
— The battery is depleted and
needs to be charged for a
The battery does | prolonged period of time. —
not charge Charger or USB cable is
defective.
— Battery is defective.
— The SIM card has gotten dirty
and therefore cannot be read
properly.
— The SIM card is not properly
inserted (see also chapter 3 for
proper SIM insertion).
— The SIM card is
damaged/defective. Please
contact your provider.
>Please note: This also applies
to SIM2.
A SIM error
occurs
— Check whether the on—screen
signal indicator shows more
than two bars. If this is not the
case, you are in a location with
poor reception.
> Please note: This also applies
to SIM2.
The signal is
poor
33
VALOR — Quick Start Guide
— "Caller ID" is disabled and
your provider does not allow
anonymous calling.
— There is a strong source of
disruption in the vicinity.
— You may have set limitations
in the settings for calling.
— Your provider has not yet
activated your SIM card.
It is not possible
to make a call
— The network‘s signal is poor or
there are strong disruptions
nearby.
— The SIM card is not properly
inserted (see also chapter 3 for
proper SIM insertion). — The
SIM card is damaged/defective.
Please contact your provider.
— "Airplane mode" is activated,
all wireless communications
are disabled. Next to the time
indicator, one or two airplane
icons are displayed.
Unable to
connect to a
network
VALOR —Quick Start Guide
— Check with your provider if
"data" is part of your bundle. —
Make sure "data connection" is
enabled on your phone. —
Obtain the correct APN
settings (on the website of
able to establish your network provi_der) and se.t
your phone accordingly. Go to:
a (3G/4G) Settings > More > Mobile
internet networks > Access Point
connection Names.
The phone is not
— In case you use the services
of an MVNO provider, make
sure "roaming" is activated. Go
to: Settings > SIM
management > Roaming.
My pictures are | — Check your camera settings.
too dark — The environment does not
have sufficient light.
— Make sure the object you‘re
trying to take a picture of does
not move.
— While taking a picture, hold
your phone still.
— The environment does not
have sufficient light.
My pictures are
blurry.
35
VALOR — Quick Start Guide
My Memory
card is not
accepted or is
showing
incorrect storage
capacity
The battery
drains too
quickly
The phone fails
to connect to
my car kit / The
connection is not
stable
— Make sure you use a
compatible Memory card, of
which the capacity does not
exceed 32 GB.
— Make sure the card is properly
formatted
(FAT16/FAT32 file system, not
NTFS).
Smartphones are heavy
consumers when it comes to
energy. Therefore, the
operational battery time is
highly dependent on how the
phone is used. On average, it‘s
not uncommon a smartphone
needs to be recharged by the
end of the day.
— Use your car kit to connect to
your smartphone, or the other
way around.
— Update the car kit software
(automatically).
— Adjust the car kit settings so
that it‘s only used for speech
and not for the media player
and/or data exchange.
36
VALOR —Quick Start Guide
— Check if "GPS" is enabled. —
Windshields with heat
protection, windshield heating,
The GPS— multi—story buildings or heavy
functionality is forestation are known to
not working scramble GPS or block it
properly / I do altogether.
not get a GPS fix | ~ Try to establish a GPS
connection outside, in an open
field. After approximately 10
minutes, you should have a fix.
37
VALOR —Quick Start Guide
9. Additional safety instructions
Local laws and regulations
Take into account possible special laws and regulations
that might apply to the place in which you use your
smartphone.
Volume
To prevent hearing impairment, make sure to keep the
volume of earphones to a responsible level.
Pacemakers
People carrying a pacemaker need to follow these
instructions:
* When the phone is switched on, always maintain
a distance of at least 15 cm from the pacemaker.
* Never carry the phone in a breast pocket.
* When making calls, hold the phone to your right
ear (opposite the pacemaker).
Hearing aid devices
Your phone may cause interference with certain
hearing aid devices. If this is the case, please contact
the manufacturer of the hearing device.
Precautions for using your battery and charger
The battery charge depends on the network you use,
the phone settings and the environment in which the
phone is used. The battery is generally good for over 2—
38
VALOR —Quick Start Guide
4 hours of calling time, whilst standby time usually lasts
from 24—72 hours.
Under no circumstance use a charger that is damaged
in any way.
When using the phone in the vicinity of a base—station
of a network, power usage will decrease. The battery
time in which a device can remain in standby made or
be operational for calling is strongly affected by the
strength of the signal of the mobile network.
Charging time depends on the remaining battery power,
the type of battery and the charger used for charging
the battery. A battery may be charged and discharged
hundreds of time, but it will become worn out over
time. Obtain a new battery as soon as you notice a
decrease in standby or calling times.
Unplug the charger when it is not being used. Do not
leave the smartphone attached to the charger for a
period exceeding 48 hours straight. Overcharging may
drastically decrease battery life. Even when unused, a
fully charged battery will slowly get depleted.
Do not put discarded batteries in fire. Dispose of
batteries according to local law. Do not dispose
batteries with the regular household waste.
In case your phone, battery or charger gets wet, do not
attempt to dry it in a heating device, such as a dryer or
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a microwave oven. Doing so, may cause burn wounds
or lead to swelling or even explosion of the phone,
battery, charger, or the heating device used.
Contact your nearest service centre to get help when
your phone, battery or charger does not function
properly.
>Please note: MI hereby declares to repudiate all
responsibility for any direct or collateral damage that
results from failure to comply to one or more of the
instructions above or incorrectly executed procedures.
VALOR —Quick Start Guide
11. Warranty
The Manufacturer‘s Limited Warranty of Mobile
Initiative for mobile equipment sold in the United
States, is valid from January 1st, 2018.
Manufacturer‘s Limited Warranty
This Limited Warranty does not affect your legal
(statutory) rights under your applicable national laws
relating to the sale of consumer products.
Mobile Initiative provides this Limited Warranty to
Person who has purchased the "MI" product(s)
included in the sales package ("Product").
"MI" warrants to you that during the warranty period
"MI" or an "MI" authorized service company will in a
commercially reasonable time remedy defects in
materials, design and workmanship free of charge by
repairing or, should "MI" in its absolute discretion
deem it necessary, replacing the Product in accordance
with this Limited Warranty (unless otherwise required
by law). This Limited Warranty is only valid and
enforceable in the country where you have purchased
the Product provided that it is intended for sale in that
country.
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VALOR — Quick Start Guide
Warranty Period
The warranty period starts at the time of Product‘s
original purchase by the first end—user. The Product
may consist of several different parts and different
parts may be covered by a different warranty period
(hereinafter _ "Warranty Period"). The — different
Warranty Periods are: Twelve (12) months for the
mobile device and six (6) months for accessories
(whether included in the sales package of the mobile
device or sold separately), such as battery, charger,
headset, USB cable.
As far as your national laws permit, the Warranty
Period will not be extended or renewed or otherwise
affected due to subsequent resale, "MI" authorized
repair or replacement of the Product. However,
repaired part(s) will be warranted for the remainder of
the original Warranty Period or for thirty (30) days
from the date of repair, whichever is longer.
How do get Warranty Service?
In order to make a claim of a Defect, you must contact
MI by email or phone during the Warranty Period to
explain the Defect and to obtain an RMA number
(Return Merchandise Authorization) if necessary. If
approved You must return the Hardware during the
Warranty Period, along with the printed online RMA
form explaining of the Defect and your return address,
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VALOR —Quick Start Guide
accompanied by the IMEl number of the Products and
sales receipt or comparable proof of sale showing the
original date of purchase and the seller‘s name and
address to the address provided by the service center.
If "MI" determines that the Product is not coverad by
this Limited Warranty, you must pay all parts, shipping,
and labor charges for the repair or return of the
Product.
What is not covered?
1. This Limited Warranty does not cover user manuals
or any third—party software, settings, content, data
or links, whether included/downloaded in the
Product, whether included during instalment,
assembly, shipping or at any other time in the
delivery chain or otherwise and in any way acquired
by you. To the extent permitted by applicable law(s),
"MI" does not warrant that any "MI" software will
meet your requirements, will work in combination
with any hardware or software applications provided
by a third party, that the operation of the software
will be uninterrupted or error free or that any
defects in the software are correctable or will be
corrected.
2. Furthermore, this Limited Warranty does not cover:
* Normal wear and tear (including, without
limitation, wear and tear of camera lenses,
batteries or displays);
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VALOR — Quick Start Guide
* Defects caused by rough handling (including,
without limitation, defects caused by sharp items,
by bending, compressing or dropping, etc.);
* Defects or damage caused by misuse of the
Product, including use that is contrary to the
instructions provided by "MI" (e.g. as set out in
the Product‘s user guide) and/or d) other acts
beyond the reasonable control of "MI"; Other acts
beyond the reasonable control of
"MI".
3. This Limited Warranty does not cover
defects or alleged defects caused by the fact that the
Product was used with, or connected to, a product,
accessories, software and/or service not manufactured,
supplied or authorized by "MI" or was used otherwise
than for its intended use. Defects can be caused by
viruses from your or from a third party‘s unauthorized
access to services, other accounts, computer systems
or networks. This unauthorized access can take place
through hacking, password—mining or through a variety
of other means.
4. This Limited Warranty does not cover
defects caused by the fact that the battery has been
short—circuited or by the fact that the seals of the
battery enclosure or the cells are broken or show
evidence of tampering or by the fact that the battery
has been used in equipment other than those for which
it has been specified.
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VALOR —Quick Start Guide
5. This Limited Warranty does not apply if the
Product has been opened modified or repaired by
anyone other than an authorized service centre, if it is
repaired using unauthorized spare parts or if the
Product‘s serial number, the mobile accessory date
code or the IMEl number has been removed, erased,
defaced, altered or are illegible in any way and this
shall be determined in the sole discretion of "MI".
6. This Limited Warranty does not apply if the
Product has been exposed to moisture, to dampness or
to extreme thermal or environmental conditions or to
rapid changes in such conditions, to corrosion, to
oxidation, to spillage of food or liquid or to influence
from chemical products.
Other important notes
A third party, independent operator provides the SIM
card and cellular and/or other network or system on
which the Product operates. Therefore, "MI" will not
accept responsibility under this warranty for the
operation, availability, coverage, services or range of
the cellular or other network or system. Befors the
Product can be repaired or replaced, the operator may
need to unlock any SIM—lock or other lock that may
have been added to lock the product to a specific
network or operator. If this is the case, please contact
your operator to unlock the product.
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VALOR — Quick Start Guide
Please remember to make back—up copies or keep
written records of all important content and data
stored in your Product, because content and data may
be lost during repair or replacement of the Product.
"MI", in a manner consistent with the provisions of the
section entitled "Limitation of MI‘s Liability" below,
shall not under any circumstances be liable, either
expressly or impliedly, for any damages or losses of any
kind whatsoever resulting from loss of, damage to, or
corruption of, content or data during repair or
replacement of the Product.
All parts of the Product or other equipment that "MI"
has replaced shall become the property of "MI". If the
returned Product is found not to be covered by the
terms and conditions of the Limited Warranty, "MI"
and its authorized service companies reserve the right
to charge a handling fee. When repairing or replacing
the Product, "MI" may use products or parts that are
new, equivalent to new or re—conditioned.
Your Product may contain country specific elements,
including software. If the Product has been re—exported
from its original destination country to another country,
the Product may contain country specific elements that
are not considered to be a defect under this Limited
Warranty.
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VALOR —Quick Start Guide
Limitation of "MI‘s" responsibility
This Limited Warranty is your sole and exclusive
remedy against "MI" and "MI‘s" sole and exclusive
liability in respect of defects in your Product.
This Limited Warranty replaces all other "MI"
warranties and liabilities, whether oral, written,
(nonmandatory) statutory, contractual, in tort or
otherwise, including, without limitation, and where
permitted by applicable law, any implied conditions,
warranties or other terms as to satisfactory quality or
fitness for purpose.
However, this Limited Warranty will not exclude nor
limit:
1) Any arbitrary legal (statutory) rights that
you have under applicable national laws;
2) Any arbitrary right that you may have
against the seller of the product.
To the extent permitted by applicable law(s) "MI" does
not assume any liability for loss of or damage to or
corruption of data, for any loss of profit, loss of use of
Products or functionality, loss of business, loss of
contracts, loss of revenues or loss of anticipated
savings, increased costs or expenses or for any indirect
loss or damage, consequential loss or damage or
special loss or damage.
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VALOR — Quick Start Guide
To the extent permitted by applicable law, "MI‘s"
liability shall be limited to the purchase value of the
Product.
Recommendation & contact details
Your Product is a sophisticated electronic device. "MI"
strongly encourages you to familiarize yourself with the
user guide and instructions provided with and for the
Product.
Service Hotline:
Service email: support@mobile—initiative.com
Website: www.mobile—initiative.com
2018© MOBILE INITIATIVE
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support@mobile—initiative.com
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