Widex A S C4FS C4-FS Hearing Aid User Manual manual

Widex A/S C4-FS Hearing Aid manual

manual

User instrUctionsThe clear™440 SerieSc4-Fs model ric/rite receiver-in-canal/ receiver-in-the-ear
2YOURWIDEXCLEAR™ HEARINGAID(To be filled out by the hearing care professional)Date _____________________________________Batterysize _______________________________
3CONTENTSSymbols .............................................. Thehearingaid......................................... Rightleftidentification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Acousticindicators ..................................... Thebattery............................................ Insertingthebattery................................. Lowbatteryindication ..............................Turningthehearingaidonandoff. . . . . . . . . . . . . . . . . . . . . . . Volumeadjustment....................................Lostpartneralarm.....................................Listeningprograms....................................Switchingbetweenthelisteningprograms. . . . . . . . . . . . . Zen..............................................Phone ...........................................Usingatelephone.....................................Positioningthehearingaidintheear. . . . . . . . . . . . . . . . . . . . Removingthehearingaid..............................Cleaning .............................................Accessories........................................... Incaseofmalfunction.................................. Caringforyourhearingaid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warnings ............................................ Advice ............................................... 
4SYMBOLSThe following symbols will be used throughout themanualWARNINGMessages with this heading indicate serious adverse reactions, potential safety hazards and inadequate performance of device. CAUTIONMessages with this heading indicate/include information regard-ing any special care to be exercised.Non-ionizing radiation Not for general waste.
5THEHEARINGAIDThe illustration below shows the hearing aid withouttheear-setThechoiceofear-setsolutiondependsonyourspecificneedsPleaserefertotheseparateear-setusermanual Onoffswitch Batterydrawerwithnailgrip Programbutton LED&RightLeftID
6NOTEIn addition to these user instructions, a separate user manual is provided describing the various ear-set solutions available for your hearing aid: “Ear-sets for Widex BTE hearing aids”WARNINGThis booklet and the manual “Ear-sets for Widex BTE hearing aids” contain important information and instructions. Read these booklets carefully before you start using the hearing aid.NOTEYour hearing aid, ear-set and accessories may not look exactly as illustrated in this booklet. We also reserve the right to make any changes considered necessary.
7INTENDEDUSETheCLEARhearingaidsareintendedasairconductionamplificationdevicestobeusedineverydaylisteningenvironmentsINDICATIONSFORUSEThe devices are indicated for individuals with a fullrangeofhearinglossseverityfromslight(dBHLtodBHL)tosevereprofound(dBHL)andallhear-inglossconfigurationsTheyaretobeprescribedbylicensedhearinghealth-care professionals (audiologists hearing aid special-ists otolaryngologists) who are trained in hearing (re)habilitationDESCRIPTIONOFDEVICEYourCLEAR™hearingaidisusedwithanear-setwhichconsists of an earwire and an earpiece in which thereceiveris placed Thehearing aidusesaproprietarywirelesstechnologyWidexLinktoenablecommunica-tionbetweentheleftandtherighthearingaidsaswellasbetweenthehearingaidsandtheDEXaccessories
8RIGHTLEFTIDENTIFICATIONThe arrow shows the position oftheidentificationmark(redrightandblueleft) ACOUSTICINDICATORSThehearingaidmaybesettoproduceasignaltoindi-catetheuseofcertainfunctionsThesignalmaybeaspokenmessageortonesadjustedbythehearingcareprofessional in consultation with you The signal canalsobedeactivatedAdjustingvolume (viaremotecontrol) Tone* OffConfirmingprogrambuttonuse Clicking sound OffChangingprogram Message Tones OffStartingupthehearingaid Message Tone OffWarningaboutlowbattery Message tones OffWarningaboutlostpartner Message OffServicereminder Message Off* Bold indicates standard setting
9THEBATTERYWerecommendzinc-airbatteriesUseasizebat-teryforthehearingaidTo obtain replacement batteries please consult yourhearingcareprofessionalItisimportanttotakenoteof the expiration date and the recommendations re-gardingdisposalofusedbatteriesonthebatterypackOtherwisethereis a riskthatthe battery lifemaybereducedINSERTINGTHEBATTERYBefore inserting a new battery into thehearingaidremembertoremovetheadhe-sivetabOncethetabhasbeenremovedthebatterywillstartfunctioningafterafewsecondsCAUTIONDo not use batteries if there is a sticky residue from the tab or other unwanted substance, as this can cause the hearing aid to malfunction.
10Use the nail grip to gently swing thebattery drawer completely open DonotpressthedrawerbeyondtheopenpositionPlacethebatteryinthedrawersothattheplus()signonthebatteryfacesupwardYoucanusethebatterymagnetprovidedtosteerthebatteryintoplaceIfthebatterydrawerdoesnotcloseeasilythebatteryisincorrectlyinsertedWhenchanging battery itisa good ideato holdthehearingaidoveratable+
11Thehearingaidmaybeprovidedwitha battery drawer without a nail gripwhich means that you need a tool toopen the battery drawer This typeofdrawercanbeagoodchoiceifthehearingaidiswornbyachildAspecialtoolforopeningthedrawerwillbein-cludedwiththisdrawerThe battery draweris opened asillus-trated
12LOWBATTERYINDICATIONAn acoustic indicator will sound when the battery isnearly exhausted unless this function has been dis-abled (see page ) We recommend that you alwayshaveasparebatterywithyouWARNINGNever leave an exhausted battery in the hearing aid. Exhausted batteries may leak, damaging the hearing aid. WARNINGYour hearing aid may stop functioning, for instance if the battery is exhausted. You should be aware of this possibility, in particular when you are in traffic or are otherwise dependent on warning signals.
13TURNINGTHEHEARINGAIDONANDOFFThebatterydrawerofthehearingaidalsofunctionsastheonoffswitchClose the battery drawer to turn onthehearingaidAnacousticindicatorwillindicatethat thehearingaid hasbeenswitchedonunlessthisfunctionhasbeendisabledToturnoffthehearingaidopenthebatterydrawerslightlytothefirstpo-sitionwhereaclickisfeltPleaseremembertoturnoffthehearingaidwhenitisnotin useRemovethe batteryifthehearingaidwillnotbeusedforseveraldays
14VOLUMEADJUSTMENTThehearingaidvolumeisadjustedautomaticallyinac-cordancewithyoursoundenvironmentIfyouhave aremotecontrol you canalsoadjust thevolumemanuallyormuteyourhearingaidAnyadjust-mentofthevolumesettingwillbecancelledwhenyourhearingaidisturnedofforwhenyouchangeprogramInthedefaultsetting anyvolumeadjustmentvia theremotecontrolwillaffectbothhearingaidsToaltertheincrementsinwhichthevolumeisincreasedordecreasedconsultyourhearingcareprofessionalIfyou havea remotecontrol pleasealso referto theuserinstructionsforthisWARNINGYour hearing aid is a powerful instrument. Do not use it at uncomfortably high volume levels for prolonged periods of time – it might damage your hearing.
15CAUTIONIf the volume in the hearing aid is generally too loud or too weak, or the reproduced sounds are distorted, or if you would like any further information, consult your hearing care profes-sional.TomutethehearingaidwitharemotecontrolKeep pressing the volume down key on the remotecontrolafterthelongbeep-tonehassoundedandun-tilitstopsPressingoneofthevolumekeysbrieflywillbringbackthesound
16LOSTPARTNERALARM(NoteOnlyapplicableifthisfeaturehasbeenactivatedbyyourhearingcareprofessional)Ifoneofyourhearingaidsfallsoffyourearandorthebatteryisexhaustedatonesignalandaspokenmes-sagewillsoundtwotimesintheotherhearingaidandthediodewillflashonbothhearingaidsWhenthelosthearingaidisrepositionedandorthebatteryisexchangedthediodesstopflashing
17LISTENINGPROGRAMSYour hearing aid may be provided with five of the fol-lowing programs, plus either the special Zen pro-gram called Zen+ or the Phone+ program.Master StandardMusic ForlisteningtomusicTV ForlisteningtotheTVComfort AttenuatesbackgroundnoiseReversefocus FocusonsoundsfrombehindAudibilityExtender Makeshigh-frequencysoundsaudiblePhone ForlisteningtothetelephoneTInthisprogramyoulistenviathetelecoil(T)andnotviathehearingaidmicrophone(M)ThetelecoilisusedwherealoopsystemisinstalledIfyouactivatethetelecoilprogramyoulistentoaspecificsoundsourceandshutoutsurroundingsoundsMT Inthisprogramyoulistenviathehearingaidmicrophone(M)andthetelecoil(T)Zen GeneratesdifferentkindsoftonesContainsonestyleCompoundprogramsTheMasterprograminoneearandZenReversefocusAudibilityExtenderTMTorPhoneintheother
18Zen SpecialZenprogramwithuptothreedifferentZenstylesPhone ForphoneuseonlyTransmitsthetelephonesoundreceivedinonehearingaidtotheotherhearingaidNotethatthemicrophoneonthehearingaidtowhichthesoundistransmittedisturnedoffIfyourneedschangeovertimethecombinationoflis-teningprogramscanbealteredThe Zen program may be used with amplification sothat both the surrounding sounds and the Zen tonesareheardtogetherOritmaybeusedalone(withoutamplification) in quiet when you are not required tohearsurroundingsoundsThedurationoftheZenplaytimecanbesetbyyourhearingcareprofessionalaccordingtoyourneedsCAUTIONUse of the different Zen programs may interfere with hearing surrounding sounds including speech. The programs should not be used when hearing such sounds is important. Switch the hearing aid to a non-Zen program in those situations.CAUTIONWhen selecting Phone+ as listening program, please remember that there are situations in which it is particularly important to be able to hear the surrounding sounds.
19SWITCHINGBETWEENTHELISTENINGPROGRAMSEach time you switch to another program, an acous-tic indicator will sound unless this function has been disabled. Program MessageoroneshortbeepProgram MessageortwoshortbeepsProgram MessageorthreeshortbeepsProgram MessageoronelongandoneshortbeepsProgram MessageoronelongandtwoshortbeepsZen MessageortoneorPhone MessageortoneIn the default setting, both your hearing aids will be affected when you change programs.
20ZENThisprogramisaccessedviaalongpress(twosecs)ontheprogrambuttonAshortpressthenallowsyoutocyclethroughtheavailableZenstylesYoucanexitZenbypressingandholdingtheprogrambuttonfortwosecondsPHONEThis program is also accessed via a long press (twosecs)ontheprogrambuttonYoucanexitPhonebypressingandholdingthesameprogrambuttonfortwosecondsIfyouwishtohavetheprogrambuttondisabledpleaseconsultyourhearingcareprofessional
21USINGATELEPHONEWhen using a telephone werecommend that you hold thetelephoneagainstyourheadatan angle above your ear rath-erthandirectlyagainsttheearIfthesoundisnotoptimaltrymovingthetelephoneearpiecetoaslightlydifferentposition
22POSITIONINGTHEHEARINGAIDINTHEEARInsertthe earpiecein theearcanal whileholding thelowerpartoftheearwireItmayhelptopulltheouterearbackwardsandupwardswiththeoppositehandPlacethehearingaidbehindtheearsothatthehear-ingaidandearwirerestcomfortablyontheearclosetoyourheadTheillustrationsshowanopenear-tipForfurtherinfor-mationonear-tipearmouldtypesanchorsandproce-duresseetheseparateear-setusermanualprovided
23REMOVINGTHEHEARINGAIDRemove the hearing aid from its position behind theearCarefullypulltheearpieceoutofthe earcanalwhileholdingthelowerpartoftheearwireIftheearpieceisprovidedwithanextractioncordtakeholdofthisandcarefullypulltheear-tipoutoftheearcanal
24CLEANINGThefollowingcleaningaccessoriesareavailableforthehearingaidandear-set* Cloth Longwaxremovingtool Shortwaxremovingtool BrushContactyourhearingcareprofessionalifyouneedad-ditionalsuppliesofcleaningaccessories* Selection depends on your ear-set solution 
25Clean the hearing aid withthesoftclothafteruseWARNINGNever use water or cleaning solutions to clean the hearing aid, as this may cause it to malfunction. When the hearing aid is not inuse the battery drawer shouldbe left open to ventilate thehearingaidandallowittodry+
26ACCESSORIESAvarietyofassistivelisteningdevicesareavailableforyourhearingaid• RC-DEX• TV-DEX• M-DEXForhelpindeterminingwhetheryoucouldbenefitfroma remote control or other accessories please consultyourhearingcareprofessional
27INCASEOFMALFUNCTIONThe following pages contain some quick advice onwhat to do if your hearing aid stops working or per-formsunsatisfactorilyIftheproblemspersistcontactyourhearingcareprofessionalforassistanceProblem Potentialcause SolutionThehearingaidiscompletelysilentThehearingaidisnotturnedonMakesurethebatterydraweriscompletelyclosedTheearwireisbroken ContactyourhearingcareprofessionalThebatteryisdeadordoesnotworkInsertanewbatteryinthehearingaidThewaxguardisblockedChangethewaxguardSeetheseparateear-setusermanualThehearingaidvolumeisnotpowerfulenoughThebatteryisnearlyexhaustedInsertanewbatteryinthehearingaidThewaxguardisblockedChangethewaxguardSeetheseparateear-setusermanualYourearisblockedbyearwaxContactyourENTdoctorphysicianYourhearingmayhavechangedContactyourhearingcareprofessional
28Problem Potentialcause SolutionThehearingaidwhistlescontinuouslyYourearisblockedbyearwaxContactyourENTdoctorphysicianTheearwireisyellowandstiffContactyourhearingcareprofessionalTheear-tipearmouldisnotcorrectlyplacedinyourearcanalTaketheear-tipearmouldoutandreinsertitTheear-tipearmouldfitistoolooseContactyourhearingcareprofessionalThereceiverisnotadequatelysecuredintheear-tipearmouldInstantear-tipReplacetheear-tipIftheproblempersistscontactyourhearingcareprofessional Customear-tipearmouldContactyourhearingcareprofessionalYourtwohearingaidsarenotworkinginsynchronyTheconnectionbetweenthehearingaidsislostTurnthehearingaidsoffandonagainThehearingaidsdonotrespondwithacorrespondingchangeinvolumeorprogramtotheRC-DEXa TheRC-DEXisusedbeyondthetrans-missionrange(m)b Strongelectro-magneticinterfe-renceinthevicinityc TheRC-DEXandtheCLEARhearingaidsarenotmatcheda MovetheRC-DEXclosertotheCLEARhearingaidsb MoveawayfromknownsourceofEMinterferencec CheckwithdispensertomakesureRC-DEXismatchedwithCLEARhearingaids
29Problem Potentialcause SolutionThewearerhears“inter-rupted”speech(onandoff)fromthehear-ingaidsornospeech(muted)fromthetrans-mittingeara Thebatteryinoneofthehearingaidshasexpiredb Strongelectro-magneticinterfe-renceinthevicinitya Replacebatteryinoneorbothhearingaidsb Moveawayfromknownsourcesofinterference
30CARINGFORYOURHEARINGAIDThe hearing aid is a valuable object and should betreatedwithcareHerearesomethingsyoucandotoprolongthelifeofyourhearingaid CAUTION•Turnoff yourhearing aid whenitisnotinuse Removethebatteryifthehearingaidwillnotbeusedforseveraldays•Whenthehearingaidisnotinusekeepitinitscaseinacooldrylocationoutofreachofchildrenandpets•Do not expose the hearing aid to extreme temperatures orhighhumidityMakesure todrythe hearing aidthoroughlyafterheavyperspirationsuchasthatwhichmayoccurduringintensephysicalactivityegplayingsports•Avoiddroppingyourhearingaid–performcleaningandbat-terychangeswhileholdingthehearingaidaboveasoftsur-face•Donotwear yourhearingaid whileinthe showeror swim-ming or when using a hair dryer perfume hair and bodyspraysorgelssuchassuntanninglotionsorcreams•InenvironmentswithhighhumidityadryingkitmaybeuseddailytoreducetheamountofmoistureinsidethehearingaidSeetheinstructionsenclosedwiththedryingkit
31WARNINGSWARNINGHearing aids and batteries can be dangerous if swal lowed or used improperly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact a physician immediately.•Keephearingaidsandtheirpartsaccessoriesandbatteriesoutofreachofchildrenandanyoneelsewhomightswallowsuchitems orotherwisecause injurytothemselvesDonotchange batteries in front of them and do not let them seewhereyoukeepyourbatterysupplyDiscardusedbatteriescarefully•BatteriesareverysmallandcaneasilybemistakenforpillsorthelikeNeverputabatteryorhearingaidinyourmouthforanyreasonasyoumayriskswallowingit
32WARNING•Riskofexplosionifbatteryis replacedbyan incorrect typeorrechargedDisposeofusedbatteriesaccordingtothein-structions•Never allow others to wear your hearing aid as this couldcausepermanentdamagetotheirhear ing•When selecting a listening program please remember thattherearesituationsinwhichitisparticularlyimportanttobeabletohearthesurroundingsounds(egtrafficwarningsig-nals)•Thehearingaidismadeofmodernnon-allergenicmaterialsNonethelessinrarecasesskinirritationmayoccurIfyouno-ticeskinirritationinoraroundyourearorearcanalcontactyourhearingcareprofessionalWARNING•BeawarethattheuseofanytypeofhearingaidmayinvolveaslightlyincreasedriskofinfectionintheearcanalAninfec-tioncanariseasaresultofinadequateventilationoftheearWe therefore recommend that you remove the hearing aidandear-setfromyourearatnighttoallowtheearcanaltobeventilatedMakesurethatyoucleanandinspectyourhearingaidandear-setasrequiredIfaninfectionoccursyoushouldseekmedicalattentionandcontactyourhearingcareprofes-sionalforadviceonhowtodisinfectthevarioushearingaidpartsDonotunderanycircumstancesusealcoholchlorineorsimilarsubstances•Widexhearingaidsarenotcertifiedforuseinminesorotherareaswithexplosivegases
33WARNING•DonotwearyourhearingaidduringradiationX-raysMRIsCTorothermedicaltreatmentsandscansTheemissionsfromtheseproceduresaswellasfromothertypesofradiationsuchasthatin amicrowaveovencandamageyour hearingaid Radiation from for example room surveillance equipmentburglaralarmsandmobilephonesisweakerandwillnotdam-agethehearingaidbutmaycreateaudibleinterference CAUTION•Yourhearingaidhasbeentestedforinterferenceaccordingto international standards Nevertheless it is possible thatunforeseeninterferencemayoccurinthehearingaidduetoelectromagneticradiationfromotherproductssuchasalarmsystemsroomsurveillanceequipmentandmobilephones•Althoughyourhearingaidhasbeendesignedtocomplywiththemoststringentinternationalelectromagneticcompatibil-itystandardsthepossibilitycannotbeexcludedthatitmaycauseinterferencewithotherequipmentsuchasmedicalde-vices•Nevertrytoopenorrepairthehearingaidyourself
34ADVICENOTE•Thehearingaidwillnotrestorenormalhearingandwillnotprevent or improve a hearing loss resulting from organicconditions However the hearing aid can help you to makethebestpossibleuseofyourremaininghearingabilityYoushouldalsobearinmindthatitcantaketimetogetusedtoanewhearingaidandnewsounds•Inmostcasesusingthehearingaidinfrequentlywillnotper-mityoutogainfullbenefitfromit•The useofahearing aidis onlypart of hearing habilitationandmayneedtobesupplementedbyauditorytrainingandinstructioninlipreading•Theuseofhearingaidsincreasestheriskofaccumulationofearwax Contact your physicianENT doctor if you suspectthat a plug of earwax has accumulated inyour earEarwaxmaynotonlyreduceyourownhearingbutalsotheeffectofthehearingaidconsiderablyItisagoodideatoaskyourphy-siciantocleanyourearsacoupleoftimesayear
35FEDERALCOMMUNICATIONSCOMMISSIONANDINDUSTRYCANADASTATEMENTFCCIDTTY-CFS ICB-CFSThisdevicecomplieswithpartoftheFCCRulesandwithRSS-ofIndustryCanadaOperationissubjecttothefollowingtwoconditions()Thisdevicemaynotcauseharmfulinterferenceand()thisdevicemustacceptanyinterferencereceivedincludinginterferencethatmaycauseundesiredoperationNOTEThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevicepursuanttopartoftheFCCRulesTheselimitsaredesignedtoprovidereasonableprotectionagainstharmfulinterferenceinaresidentialinstallationThisequipmentgeneratesusesandcanradiateradiofrequencyenergyandifnotinstalledandusedinaccordancewiththeinstructionsmaycauseharmfulinterferencetoradiocommunicationsHoweverthereisnoguaranteethatinterferencewillnotoccurinaparticularinstallationIfthisequipmentdoescauseharmfulinterferencetoradioortelevisionreceptionwhichcanbedeterminedbyturningtheequipmentoffandontheuserisencouragedtotrytocorrecttheinterferencebyoneormoreofthefollowingmeasures
36— Reorientorrelocatethereceivingantenna— Increasetheseparationbetweentheequipmentandreceiver— Connecttheequipmentintoanoutletonacircuit differentfromthattowhichthereceiverisconnected— ConsultthedealeroranexperiencedradioTV technicianforhelpNOTEThisequipmentcomplieswithFCCradiationexposurelimitssetforthforanuncontrolledenvironmentThistransmittermustnotbeco-locatedoroperatinginconjunctionwithanyotherantennaortransmitterThisequipmentcomplieswiththeIndustryCanadaRFradiationexposurelimitssetforthforanuncontrolledenvironmentasperICRSS-ChangesormodificationstotheequipmentnotexpresslyapprovedbyWidexcouldvoidtheuser’sauthoritytooperatetheequipment
37HerebyWidexASdeclaresthatthisC-FSisincom-pliancewiththeessentialrequirementsandotherrel-evantprovisionsofDirectiveECAcopyoftheDeclarationofConformitycanbefoundathttpwwwwidexcomWIDEX A/S • Nymoellevej 6, DK-3540 Lynge Denmark • www.widex.com
38Hearing aids accessories and batter-ies should not be disposed of with nor-mal household waste Please consult your national Widex distributor for advice onhowtodisposeoftheseitems
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