Widex A S FMD FM+DEX Hearing Aid Remote Control User Manual 9 514 0198 001 01 indd

Widex A/S FM+DEX Hearing Aid Remote Control 9 514 0198 001 01 indd

Manual

USER INSTRUCTIONSFM+DEX
PACKAGE CONTENTSFM+ DEXNeck loops (three lengths)ChargerJack-to-jack cableClipUser instructions2
CONTENTSSYMBOLS  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . YOURNEWFMDEX  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Intendeduse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Descriptionofdevice  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FMDEXOVERVIEW. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  LEDS  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . OPERATINGRANGES  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . GETTINGSTARTED  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chargingthebattery  . . . . . . . . . . . . . . . . . . . . . . . . . . . .PreparingforFMoraudio  . . . . . . . . . . . . . . . . . . . . . . . .Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .TURNINGONTHEFMDEX. . . . . . . . . . . . . . . . . . . . . . . ACOUSTICINDICATORS . . . . . . . . . . . . . . . . . . . . . . . . . . SELECTINGINPUTSOURCE . . . . . . . . . . . . . . . . . . . . . . . VOLUMEADJUSTMENT  . . . . . . . . . . . . . . . . . . . . . . . . . . ROOMOFF  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . TURNINGOFFTHEFMDEX . . . . . . . . . . . . . . . . . . . . . . TAMPERSWITCH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . INCASEOFMALFUNCTION  . . . . . . . . . . . . . . . . . . . . CARINGFORYOURFMDEX  . . . . . . . . . . . . . . . . . . . . . WARNINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SAFETYWARNING  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
SYMBOLSThe following symbols will be used throughout the manual: WARNINGMessages with this heading indicate adverse reactions, potential safety hazards or inadequate device performance. CAUTIONMessages with this heading indicate/include information regard-ing any special care to be exercised. Not for general waste.4
YOUR NEW FM+ DEXYour FM+ DEX is part of the DEX™ family of assistive listening devices. These user instructions explain how the FM+ DEX should be operated.  WARNINGThis booklet contains important information and instructions. Please read this booklet care fully before you start using the device.5
Intended useThe FM+ DEX is a battery-powered device intended to stream signals to Widex hearing aids using the wire-less WidexLink, i.e. signals are received, altered and streamed to the hearing aid.Description of deviceThe FM+ DEX is offered in order to support Widex hear-ing aids without DAI or a telecoil. When the FM module is attached, the user is able to receive FM signals.In the same way, the device can substitute for a telecoil in hearing aids not fitted with a telecoil. The third input possibility is the line in, which can be used to stream music, etc., by connecting a computer or portable unit to the device.The FM+ DEX is worn on a neck loop or attached directly to the clothing or belt using the included clip.6
FM+ DEX OVERVIEWOnOffInputtogglekeyRoomoffVolumeupdownFMinputLEDAudioinputLEDT(telecoil)inputLEDBatterylevelindicatorTamperswitchFMswitchFMconnector(Europlug)FMconnector(SCOLAFLEXreceiver)Charge(miniUSBsocket)AudioCover 7
LEDSInput indicatorsGreen light in any of the three input LEDs indicates that this input source has been chosen.Battery indicatorBattery low redBattery charging yellowBattery fully charged, charging unit still connected greenBattery fully charged, charging unit disconnected off8
OPERATING RANGESFrom FM+ DEX to hearing aids Up to 40 cmFrom FM transmitter to FM+ DEX Up to 30 metres9
GETTING STARTED Charging the batteryThe FM+ DEX uses a rechargeable battery that is charged through the mini USB connector. When fully charged, the battery has a capacity of approx. 10 hours of continuous use. The charger is available in four coun-try versions. The version you have may therefore not look exactly as illustrated in this booklet.10
1.  Connect the charger to the mini USB connector at the bottom of the FM+ DEX.2. Plug the charger into a wall socket.It takes approximately 6 hours to charge the battery the first time. Recharging takes approx. 2 hours. The device cannot stream while recharging. WARNINGDo not attempt to change the battery yourself. Contact your hearing care professional if the battery needs replacement.11
Preparing for FM or audioThe toggle key allows you to choose between three input sources, depending on whether you wish to receive FM, audio or telecoil signals. However, to prepare for FM or audio reception, you need to do the following:Toggle key12
FMIf you wish to listen to an FM source, you will first need to connect the appropriate FM module.1. Remove the cover at the bottom of the device.2a.  If you have a SCOLAFLEX receiver, slide it into place as shown.13
2b.  For other modules, use a Europlug to connect it to the device. Please be sure to turn and position the Europlug correctly, i.e. according to the thickness of the pins.3.  Turn the receiver module on. 4.  Slide the FM switch to the right if you are using a  SCOLAFLEX interface or to the left if you are using a Europlug.14
5. Attach the cover again.15
AudioIf you wish to listen to an audio source, plug the jack-to-jack cable provided into the audio (line-in) socket. Connect the other end to the audio source. The device automatically detects the audio signal.16
AntennaThe FM+DEX can be used with or without an external neck loop antenna. Attaching the neck loop antennaAssemble the two neck loop wires (if not already assembled) by connecting the male jack on the short wire to the female jack on the long wire. Then assemble the two neck loop wires (if not already assembled) by connecting the male jack on the short wire to the female jack on the long wire. Then connect the jack connectors at the end of the neck loop wires to the holes in the click-on module. 17
Then attach the assembled module to the device as illustrated.18
An alternative way of using the device is by attaching it to your clothes using the detachable clip. These first two illustrations show how to attach the clip to the device.19
Pushing the clip upwards with two fingers allows you to turn the clip as required. Push it backwards to fix it in the desired position.20
To open the clip, click the lock open, place it on your clothes and click it closed.21
 CAUTION: FOR PACEMAKER USERS (Risks) The use of wireless Widex hearing aids/DEX should not interfere with other devices such as a pacemaker. However, to be extra  cautious, Widex follows the guidelines recommended by the manufacturers of implantable defibrillators and pace-makers for their patients when using mobile phones. Specifi-cally, hearing aid wearers who also use a pacemaker should • Keep the hearing aids at a distance of at least 15 cm/½ foot away from the pacemaker and • Do not carry the hearing aids (and/or any of the DEX acces-sories) in a shirt pocket or close to the chest. • If any interference is observed, do not use the hearing aids (and/or DEX) and contact your pacemaker manufacturer and hearing healthcare professional immediately.22
TURNING ON THE FM+ DEXPush the slide button on the right side upwards.23
ACOUSTIC INDICATORSWhen using any button/switch, a corresponding acous-tic indicator will be presented in the hearing aids.Turning the device on/off messageChange of input source messageRoom off/on (HA microphones) messageVolume adjustment tones24
SELECTING INPUT SOURCEThe device usually starts up in the FM input setting. The current input source is indicated by a green light in the corresponding LED. Using the toggle key you can change between the three input options: FM, audio or T (telecoil).25
VOLUME ADJUSTMENTThe device starts up at the default volume level.Use the volume control on the left side to adjust the volume up or down.volume upvolume down26
ROOM OFFIf you wish to listen to the input signal only, push the toggle key and hold it in for more than half a second. This will disable the hearing aid microphones. To deac-tivate this function again, push the toggle key and hold it in again for more than half a second.27
TURNING OFF THE FM+ DEXTo turn the FM+ DEX off, push the slide button on the right side of the FM+ DEX downward.When you turn the device off, it stops streaming and the hearing aids return to the Master program.28
TAMPER SWITCHThe input toggle/room off switch and volume control can be locked using the tamper switch. Slide the switch to the left to lock the functions, and to the right to unlock them.29
IN CASE OF MALFUNCTION....Problem Possible cause SolutionYour FM+ DEX does not workThe device is out of rangeMove the device within rangeNo sound when listening to audioFM+ DEX is not within range of the hearing aidsMove the FM+ DEX within rangeTemporary sus-pension of com-munication between hearing aids. Message: “Partner check”Interference from devices emitting a strong electromag-netic fieldKeep at least 15 cm/ ½foot away from  potential sources of interferenceInterference with another FM+ DEXDevices may be too close togetherMove one of the devices out of range of the other.The input toggle button does not work. The battery is flat. Charge the battery using the included charger.The battery does not work.Contact your hearing care professional to have the battery replaced.The charger is connected is con-nected but does not charge (LEDs are not green).The power supply to the FM+ DEX has been interrupted.Check that the charger is properly connected to the FM+ DEX mini USB socket and a wall socket, and that the wall socket is switched on.30
Problem Possible cause SolutionNo streamed audio sound even though the audio input LED is green.The cable between the sound source and the FM+ DEX has been disconnected.Connect the sound source to the FM+ DEX.No streamed magnetic signals even though the telecoil (T) input LED is green.No magnetic field nearbyPlace the FM+ DEX in a magnetic field.No streamed FM signals even though the FM input LED is green.The FM module or the FM transmitter is switched off.Check that the FM module and the FM transmitter are switched on and are set to the same chan-nel. Battery level indi-cator is redThe battery is flat.  Charge the battery.Streaming is inter-ruptedThe FM+ DEX is out of range.Move the FM+ DEX within range.The streamed sound is too loud or too lowUse the volume up/down buttons on the FM+ DEX to adjust volume level.The input toggle button does not work.The FM+ DEX is not turned on.Turn the FM+ DEX on.The charger is con-nected to the FM+ DEX. Disconnect the charger when the FM+ DEX has been charged.31
CARING FOR YOUR FM+ DEXThe device is a valuable object and should be treated with care. Here are some things you can do to prolong the life of your FM+ DEX: WARNING• Do not expose the device to extreme temperatures or high humidity.• Do not immerse in water or other liquids.• Do not carry your FM+ DEX with you during X-rays, MRIs or  other scans or  radiation treatments and never place it in a  microwave oven. These are some of the types of radiation that can damage the device. Radiation from, for example, room surveillance equipment, burglar alarms and mobile phones is weaker and will not damage the device aid, but may create audible interference. CAUTION• Never try to open or repair the device yourself. (This should only be done by authorized personnel.)• Clean the device with a dry, soft cloth. Never wash it with water, cleaning solutions or other liquids.• Avoid dropping the FM+ DEX.• When the device is not in use, keep it in its case in a cool, dry location out of reach of children and pets.32
WARNINGS WARNING• Keep the FM+ DEX and its parts and accessories out of reach of children and anyone else who might swallow parts of the device, or otherwise cause  injury to themselves with these items. In case of  ingestion, contact a physician immediately. • Do not use the device on aircraft or in hospitals without permission.• Do not use the device in mines or other areas with explosive gases. CAUTION• Although the device has been designed to comply with the most stringent international electromagnetic compatibility standards, the possibility cannot be excluded that it may cause interference with other equipment, such as medical devices.33
SAFETY WARNINGThis device is charged by an external power charger.• Only connect a charger that is compatible with the FM+ DEX. • The charger must have an output rating of 5VDC, 500mA, and a mini USB connector.•  The charger input rating voltage and wall plug must be compatible with the AC wall outlet in your region.•  The charger must have the certification marks show-ing certification by a safety agency acceptable in your region.Widex strongly recommends that you always use a charger unit that is supplied by your Widex Distributor to ensure safe and efficient use of your FM+ DEX.34
REGULATORY INFORMATIONFCC ID: TTY-FMDIC: 5676B-FMDFederal Communications Commission Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:35
— Reorient or relocate the receiving antenna.—  Increase the separation between the equipment and receiver.—  Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.—  Consult the dealer or an experienced radio/TV technician for help.NOTE: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Changes or modifications to the equipment not expressly approved by Widex could void the user’s authority to operate the equipment.Industry Canada Statement / Déclaration d’industrie CanadaUnder Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada.To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: 36
(1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.Conformément à la réglementation d’Industrie Canada, le présent émetteur radio peut fonctionner avec une antenne d’un type et d’un gain maximal (ou inférieur) approuvé pour l’émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage radioélectrique à l’intention des autres utilisateurs, il faut choisir le type d’antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l’intensité nécessaire à l’établissement d’une communication satisfaisante.Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes: (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.37
Hereby, Widex A/S declares that this FM+DEX is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.A copy of the Declaration of Conformity can be found at: http://www.widex.com38
Hearing aids, accessories and batteries should not be disposed of with normal household waste. Please consult your national Widex distributor for advice on how to dispose of these items.39
¡9 514 0129 041]¤ Printed by HTO / 2011-129 514 0198 001   #01¡#01v¤Manufacturer

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