Widex A S S4VS S4-VS Hearing Aid User Manual 9 514 0157 001 01 indd
Widex A/S S4-VS Hearing Aid 9 514 0157 001 01 indd
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| Document ID | 1411547 |
| Application ID | Piqdu1hhrxRxgzbkL9OaGg== |
| Document Description | manual |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 20.86kB (260767 bits) |
| Date Submitted | 2011-01-31 00:00:00 |
| Date Available | 2011-01-31 00:00:00 |
| Creation Date | 2011-01-18 16:14:30 |
| Producing Software | Acrobat Distiller 9.4.0 (Windows) |
| Document Lastmod | 2011-01-18 16:14:30 |
| Document Title | 9 514 0157 001 #01.indd |
| Document Creator | PScript5.dll Version 5.2.2 |
| Document Author: | ks |
NT E INSTRUCTIONS TUSER THE SUPER™440 SERIES S4-VS MODEL RIC/RITE RECEIVER-IN-CANAL/ RECEIVER-IN-THE-EAR YOUR HEARING AID (To be filled out by the hearing care professional) Date: _____________________________________ Battery size: _______________________________ CONTENTS SYMBOLS: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 THE HEARING AID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 RIGHT/LEFT IDENTIFICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 ACOUSTIC INDICATORS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 THE BATTERY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 INSERTING THE BATTERY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 LOW BATTERY INDICATION. . . . . . . . . . . . . . . . . . . . . . . . . . . 11 TURNING THE HEARING AID ON AND OFF. . . . . . . . . . . . . . . . 12 POSITIONING THE HEARING AID IN THE EAR . . . . . . . . . . . . . 13 REMOVING THE HEARING AID . . . . . . . . . . . . . . . . . . . . . . . . . . 14 VOLUME ADJUSTMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 LOST PARTNER ALARM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 LISTENING PROGRAMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 SWITCHING BETWEEN THE LISTENING PROGRAMS . . . . . 21 ZEN+ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 PHONE+ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 USING A TELEPHONE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 CLEANING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 ACCESSORIES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 IN CASE OF MALFUNCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 CARING FOR YOUR HEARING AID. . . . . . . . . . . . . . . . . . . . . . . . 29 WARNINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 ADVICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 REGULATORY INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 SYMBOLS: The following symbols will be used throughout the manual: WARNING Messages with this heading indicate serious adverse reactions, potential safety hazards and inadequate performance of device. CAUTION Messages with this heading indicate/include information regarding any special care to be exercised. Not for general waste. THE HEARING AID The illustration below shows the hearing aid without the ear-set. The ear-set consists of an earwire and an ear-tip or earmould, in which the receiver is placed. 1. 2. 3. 4. 5. Program button LED On/off switch Battery drawer with nail grip Volume control (in standard versions) 1/2 3/4 NOTE In addition to these user instructions, a separate user manual is provided describing the various ear-set solutions available for your hearing aid: “Ear-sets for Widex BTE hearing aids”. WARNING This booklet and the manual “Ear-sets for Widex BTE hearing aids” contain important information and instructions. Read these booklets carefully before you start using the hearing aid. NOTE Your hearing aid, ear-set and accessories may not look exactly as illustrated in this booklet. We also reserve the right to make any changes considered necessary. Intended use The SUPERTM hearing aids are intended as air conduction amplification devices to be used in everyday listening environments. The SUPER hearing aids may be provided with the Zen program intended to provide a relaxing sound background (i.e. music/noise source) for adults who desire to listen to such a background in quiet. Indications for use The devices are indicated for individuals with a range of hearing loss severity from mild (30 dB HL) to severeto-profound (120 dB HL) and all hearing loss configurations. They are to be prescribed by licensed hearing healthcare professionals (audiologists, hearing aid specialists, otolaryngologists) who are trained in hearing (re)habilitation as well as tinnitus management. Description of device Your SUPERTM hearing aid is used with an ear-set which consists of an earwire and an ear-tip or earmould, in which the receiver is placed. The hearing aid uses a proprietary wireless technology, the WidexLink, to enable communication between the left and the right hearing aids, as well as between the hearing aids and the DEX accessories. Your hearing aid is to be powered by a 675 type battery. Your hearing aid may be provided with an optional listening program called Zen. It makes musical tones (and sometimes a rushing noise) in the background. These sounds are shaped according to your hearing loss. RIGHT/LEFT IDENTIFICATION The arrow shows the position of the identification mark (red mark = right and blue mark = left). ACOUSTIC INDICATORS The hearing aid may be set to produce a signal to indicate the use of certain functions. The signal may be a spoken message or tones adjusted by the hearing care professional in consultation with you. The signal can also be deactivated. Adjusting volume Tone* Off Confirming program button use Clicking Off sound Changing program Message Tones Off Starting up the hearing aid Message Tone Off Warning about low battery Message 4 tones Off Warning about lost partner Message Off Service reminder Message Off * Bold indicates standard setting THE BATTERY We recommend zinc-air batteries. Use a size 675 battery for the hearing aid. To obtain replacement batteries, please consult your hearing care professional. It is important to take note of the expiry date and the recommendations on the battery pack regarding disposal of used batteries. INSERTING THE BATTERY Before inserting a new battery into the hearing aid, remember to remove the adhesive tab. Once the tab has been removed, the battery will start functioning after a few seconds. CAUTION Do not use batteries if there is a sticky residue from the tab or other unwanted substance, as this can cause the hearing aid to malfunction. Use the nail grip to gently swing the battery drawer completely open. Do not press the drawer beyond the open position. Place the battery in the drawer, so that the plus (+) sign on the battery faces upward. You can use the battery magnet provided to steer the battery into place. If the battery drawer does not close easily, the battery is incorrectly inserted. When changing battery, it is a good idea to hold the hearing aid over a table. The hearing aid may be provided with a battery drawer without a nail grip, which means that you need a tool to open the battery drawer. This type of drawer can be a good choice if the hearing aid is worn by a child. A special tool for opening the drawer will be included with this drawer. 10 The battery drawer is opened as illustrated. LOW BATTERY INDICATION An acoustic indicator will sound when the battery is nearly exhausted, unless this function has been disabled (see page 8). We recommend that you always have a spare battery with you. WARNING Never leave an exhausted battery in the hearing aid. Exhausted batteries may leak, damaging the hearing aid. WARNING Your hearing aid may stop functioning, for instance if the battery is exhausted. You should be aware of this possibility, in particular when you are in traffic or are otherwise dependent on warning signals. 11 TURNING THE HEARING AID ON AND OFF The battery drawer of the hearing aid also functions as the on/off switch. Close the battery drawer completely to turn on the hearing aid. An acoustic indicator will indicate that the hearing aid has been switched on, unless this function has been disabled. To turn off the hearing aid, open the battery drawer slightly to the first position where a click is felt. Please remember to turn off the hearing aid when it is not in use. Remove the battery if the hearing aid will not be used for several days. 12 POSITIONING THE HEARING AID IN THE EAR Hold the earmould with your thumb and forefinger and slowly guide it into your ear canal until you feel resistance. Let go of the earmould and use the tip of your forefinger to gently push it into your ear until it rests comfortably in your ear canal. To help position the earmould properly you could pull the outer ear backwards and upwards with the opposite hand. Place the hearing aid behind the ear, so that the earwire rests comfortably on the ear, close to your head. The illustrations show an earmould. For further information on ear-tip/earmould types and procedures, see the separate ear-set user manual provided. 13 REMOVING THE HEARING AID Remove the hearing aid from its position behind the ear. Hold the earmould with your thumb and forefinger and pull gently. WARNING Do not pull the earwire to remove the earmould, as this may damage the earwire. If it is difficult, you can try to move the earmould carefully from side to side. It may also help to pull the outer ear backwards and upwards with the opposite hand. 14 VOLUME ADJUSTMENT The hearing aid volume is adjusted automatically in accordance with your sound environment. Your hearing aid is provided with a volume control, shaped like a small lever (unless your hearing care professional has removed it for you). Push the lever upwards to gradually raise the volume. Push the lever downwards to gradually lower the volume. In the default setting, any volume adjustment will affect both hearing aids. To alter the increments in which the volume is increased or decreased, consult your hearing care professional. Each time you operate the volume control, you will hear a beep-tone, unless this function has been disabled. When the maximum or minimum adjustment level is reached, a steady tone will sound. 15 WARNING This hearing aid is capable of producing a sound pressure level exceeding 132 dB SPL. There may be a risk of damaging your residual hearing. CAUTION If the volume in the hearing aid is generally too loud or too weak, or the reproduced sounds are distorted, or if you would like any further information, consult your hearing care professional. To turn off the sound completely: • Keep pressing the volume control lever downwards after the steady tone has sounded. To turn the sound on again: • Press the lever upwards or • Change listening program or • Turn the hearing aid off, and turn it on again Any adjustment of the volume setting will be cancelled when your hearing aid is turned off, or when you change program. If you wish to have the volume control disabled or removed, please consult your hearing care professional. 16 LOST PARTNER ALARM (Note: Only applicable if this feature has been activated by your hearing care professional). If one of your hearing aids falls off your ear, and/or the battery is exhausted, a tone signal and a spoken message will sound two times in the other hearing aid, and a diode will flash on both hearing aids. When the lost hearing aid is repositioned, and/or the battery is exchanged, the diodes stop flashing. LISTENING PROGRAMS Your hearing aid may be provided with five of the following programs, plus either the special Zen program called Zen+, or the Phone+ program. Master Standard Music For listening to music TV For listening to the TV Comfort Attenuates background noise Reverse focus Focus on sounds from behind Audibility Extender Makes high-frequency sounds audible Phone For listening to the telephone 17 T In this program you listen via the telecoil (T) and not via the hearing aid microphones (M). The telecoil is used where a loop system is installed. If you activate the telecoil program, you listen to a specific sound source and shut out surrounding sounds. M+T In this program you listen via the hearing aid microphones (M) and the telecoil (T). Zen Generates different kinds of tones. Classic Designed for long-term users of super power hearing aids. Imitates the sound quality of a traditional super power hearing aid. Compound programs The Master program in one ear and Zen, Reverse focus, Audibility Extender, T, MT or Phone in the other. Zen+ Special Zen program with up to three different Zen styles Phone+ For phone use only. Transmits the telephone sound received in one hearing aid to the other hearing aid. Note that the microphones on the hearing aid to which the sound is transmitted are turned off. 18 If your needs change over time, the combination of listening programs can be altered. The Zen program may be used with amplification so that both the surrounding sounds and the Zen tones are heard together. Or, it may be used alone (without amplification) in quiet when you are not required to hear surrounding sounds. The duration of the Zen play time can be set by your hearing care professional according to your needs. Benefits The Zen program may provide a relaxing listening background for some people. When the Zen program is used in a tinnitus management program, its wearer may experience some relief from tinnitus. 19 CAUTION Use of the different Zen programs may interfere with hearing surrounding sounds including speech. The programs should not be used when hearing such sounds is important. Switch the hearing aid to a non-Zen program in those situations. CAUTION If you perceive decrease in loudness, tolerance of sounds, speech not as clear, or worsening tinnitus, contact your hearing care professional. CAUTION When selecting Phone+ as listening program, please remember that there are situations in which it is particularly important to be able to hear the surrounding sounds. 20 SWITCHING BETWEEN THE LISTENING PROGRAMS Each time you switch to another program, an acoustic indicator will sound unless this function has been disabled. Program 1: Program 2: Program 3: Program 4: Program 5: Zen+: Phone+: One short beep or message Two short beeps or message Three short beeps or message One long and one short beep or message One long and two short beeps or message Tone or message or Tone or message In the default setting, both your hearing aids will be affected when you change programs. 21 ZEN+ This program is accessed via a long press (two secs.) on the program button. A short press then allows you to cycle through the available Zen styles. You can exit Zen+ by pressing and holding the program button for two seconds. PHONE+ This program is also accessed via a long press (two secs.) on the program button. You can exit Phone+ by pressing and holding the same program button for two seconds. If you wish to have the program button disabled, please consult your hearing care professional. 22 USING A TELEPHONE When using a telephone, we recommend that you hold the telephone against your head at an angle above your ear, rather than directly against the ear. If the sound is not optimal, try moving the telephone ear-set to a slightly different position. 23 CLEANING The following cleaning accessories are available for the hearing aid and ear-set.* For cleaning the ear-set, see the user manual “Ear-sets for Widex BTE hearing aids.” 1. Cloth 2. Brush 3. Wax removing tool Contact your hearing care professional if you need additional supplies of cleaning accessories. *Selection depends on ear-set type 24 Clean the hearing aid with the soft cloth after use. WARNING Never use water or cleaning solutions to clean the hearing aid, as this may cause it to malfunction. When the hearing aid is not in use, the battery drawer should be left open, to ventilate the hearing aid and allow it to dry. 25 ACCESSORIES A variety of assistive listening devices are available for your hearing aid. • RC-DEX • TV-DEX • M-DEX For help in determining whether you could benefit from a remote control or other accessories, please consult your hearing care professional. 26 IN CASE OF MALFUNCTION The following pages contain some quick advice on what to do if your hearing aid stops working or performs unsatisfactorily. If the problems persist, contact your hearing care professional for assistance. The advice relates only to the hearing aid. Also see the user manual “Ear-sets for Widex BTE hearing aids”. Problem Possible cause Solution The hearing aid is completely silent The hearing aid is not turned on Make sure the battery drawer is completely closed The battery does not work Insert a new battery in the hearing aid The hearing aid volume is not powerful enough The hearing aid whistles continuously The battery is nearly Insert a new battery in exhausted the hearing aid Your ear is blocked by earwax Contact your ENT doctor/physician Your hearing may have changed Contact your hearing care professional Your ear is blocked by earwax Contact your ENT doctor/physician 27 Problem Possible cause Your two hearing aids are not working in synchrony The connection Turn the hearing aids between the hearing off and on again aids is lost The hearing a. The RC-DEX is aids do not used beyond respond with the transmission a correspondrange (> 1 m) ing change b. Strong electroin volume or magnetic interfeprogram to rence in the the RC-DEX vicinity c. The RC-DEX and the SUPER hearing aids are not paired You hear “interrupted” speech (on and off) from the hearing aids or no speech (muted) from the transmitting ear. Solution a. Move the RC-DEX closer to the SUPER hearing aids b. Move away from known source of EM interference c. Check with hearing care professional to make sure RC-DEX is paired with SUPER hearing aids a. The battery in a. Replace battery in one of the hearing one or both hearing aids has expired aids b. Strong electrob. Move away from magnetic interfeknown sources of rence in the interference vicinity 28 CARING FOR YOUR HEARING AID The hearing aid is a valuable object and should be treated with care. Here are some things you can do to prolong the life of your hearing aid: CAUTION • Turn off your hearing aid when it is not in use. Remove the battery if the hearing aid will not be used for several days. • When the hearing aid is not in use, keep it in its case in a cool, dry location out of reach of children and pets. • Do not expose the hearing aid to extreme temperatures or high humidity. Make sure to dry the hearing aid thoroughly after heavy perspiration such as that which may occur during intense physical activity, e.g. playing sports. • Avoid dropping your hearing aid – perform cleaning and battery changes while holding the hearing aid above a soft surface. • Do not wear your hearing aid while in the shower or swimming, or when using a hair dryer, perfume, hair and body sprays or gels such as suntanning lotions or creams. • In environments with high humidity, a drying kit may be used daily to reduce the amount of moisture inside the hearing aid. See the instructions enclosed with the drying kit. 29 WARNINGS WARNING Hearing aids and batteries can be dangerous if swallowed or used improperly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact a physician immediately. • Keep hearing aids and their parts, accessories and batteries out of reach of children and anyone else who might swallow such items or otherwise cause injury to themselves. Do not change batteries in front of them and do not let them see where you keep your battery supply. Discard used batteries carefully. • Batteries are very small and can easily be mistaken for pills or the like. Never put a battery or hearing aid in your mouth for any reason as you may risk swallowing it. 30 WARNING • Risk of explosion if battery is replaced by an incorrect type or recharged. Dispose of used batteries according to the instructions on the battery pack. • Never allow others to wear your hearing aid, as this could cause permanent damage to their hearing. • When selecting a listening program, please remember that there are situations in which it is particularly important to be able to hear the surrounding sounds (e.g. traffic, warning signals). • The hearing aid is made of modern non-allergenic materials. Nonetheless, in rare cases skin irritation may occur. If you notice skin irritation in or around your ear or ear canal, contact your hearing care professional. • Be aware that the use of any type of hearing aid may involve a slightly increased risk of infection in the ear canal. An infection can arise as a result of inadequate ventilation of the ear. We therefore recommend that you remove the hearing aid and ear-set from your ear at night to allow the ear canal to be ventilated. Make sure that you clean and inspect your hearing aid and ear-set as required. If an infection occurs, you should seek medical attention and contact your hearing care professional for advice on how to disinfect the various hearing aid parts. Do not under any circumstances use alcohol, chlorine or similar substances. • Widex hearing aids are not certified for use in mines or other areas with explosive gases. 31 WARNING • Do not wear your hearing aid during radiation, X-rays, MRIs, CT or other medical treatments and scans. The emissions from these procedures as well as from other types of radiation, such as that in a microwave oven, can damage your hearing aid. Radiation from, for example, room surveillance equipment, burglar alarms and mobile phones is weaker and will not damage the hearing aid but may create audible interference. CAUTION • Your hearing aid has been tested for interference according to international standards. Nevertheless, it is possible that unforeseen interference may occur in the hearing aid due to electromagnetic radiation from other products such as alarm systems, room surveillance equipment and mobile phones. • Although your hearing aid has been designed to comply with the most stringent international electromagnetic compatibility standards, the possibility cannot be excluded that it may cause interference with other equipment, such as medical devices. • Never try to open or repair the hearing aid yourself. 32 ADVICE NOTE • The hearing aid will not restore normal hearing and will not prevent or improve a hearing loss resulting from organic conditions. However, the hearing aid can help you to make the best possible use of your remaining hearing ability. You should also bear in mind that it can take time to get used to a new hearing aid and new sounds. • In most cases, using the hearing aid infrequently will not permit you to gain full benefit from it. • The use of a hearing aid is only part of hearing habilitation and may need to be supplemented by auditory training and instruction in lipreading. • The use of hearing aids increases the risk of accumulation of earwax. Contact your physician/ENT doctor if you suspect that a plug of earwax has accumulated in your ear. Earwax may not only reduce your own hearing but also the effect of the hearing aid considerably. It is a good idea to ask your physician to clean your ears a couple of times a year. 33 REGULATORY INFORMATION Federal Communications Commission and Industry Canada Statement FCC ID: TTY-S4VS IC: 5676B-S4VS This device complies with part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by 34 turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: — Reorient or relocate the receiving antenna. — Increase the separation between the equipment and receiver. — Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. — Consult the dealer or an experienced radio/TV technician for help. NOTE: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment complies with the Industry Canada RF radiation exposure limits set forth for an uncontrolled environment as per IC RSS-102. Changes or modifications to the equipment not expressly approved by Widex could void the user’s authority to operate the equipment. 35 Hereby, Widex A/S declares that this S4-VS is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. A copy of the Declaration of Conformity can be found at: http://www.widex.com 36 Hearing aids, accessories and batteries should not be disposed of with normal household waste. Please consult your national Widex distributor for advice on how to dispose of these items . 37 38 39 Manufacturer ¡9 514 0157 0010¤ ¡#01v¤ Printed by HTO / 2011-01 9 514 0157 001 #01
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