Widex A S UFM UNIQUE-FASHION MINI U-FM Hearing Aid User Manual

Widex A/S UNIQUE-FASHION MINI U-FM Hearing Aid Users Manual

Users Manual

WIDEX UNIQUEUSER INSTRUCTIONSTHE WIDEX UNIQUE™ FAMILYU-FM modelBehind-the-ear
YOUR WIDEX® HEARING AID(To be filled out by the hearing care professional)Your hearing aid series:___________________________________________PROGRAM Universal  Audibility Extender Quiet  Audibility Extender Transport  Audibility Extender Urban  Audibility Extender Party  Audibility Extender Music  Audibility ExtenderSPECIAL PROGRAMS Zen  Audibility Extender Phone  Audibility Extender2
SMARTTOGGLE PROGRAMS Zen+  Audibility Extender Phone+  Audibility ExtenderNOTERead this booklet and the booklet "Ear-sets for Widex hearing aids"carefully before you start using your hearing aid.3
CONTENTSYOUR WIDEX HEARING AID....................................................................6Welcome to Widex..........................................................................................6Important safety information.........................................................................8THE HEARING AID..................................................................................11Indications for use...........................................................................................11Intended use.................................................................................................... 11The battery.......................................................................................................11Sound signals..................................................................................................14How to tell right from left..............................................................................15Turning the hearing aid on and off...............................................................15Putting on and removing your hearing aid.................................................16Programs......................................................................................................... 17Program and sound adjustment.................................................................. 19Using a phone with hearing aids..................................................................21CLEANING.............................................................................................22Tools................................................................................................................22Cleaning the hearing aid...............................................................................22ACCESSORIES.......................................................................................24TROUBLESHOOTING.............................................................................25REGULATORY INFORMATION............................................................... 284
EC directives...................................................................................................28FCC and IC statements..................................................................................29SYMBOLS..............................................................................................335
YOUR WIDEX HEARING AIDWelcome to WidexCongratulations on your new hearing aid.Use your hearing aid regularly, even if it takes some time gettingused to it. Infrequent users don’t usually get the full benefit of ahearing aid.NOTEYour hearing aid and its accessories may not look exactly as illustratedin this booklet. We also reserve the right to make any changes we con-sider necessary.6
Your hearing aid at a glance123451. Ear-set2. Microphone openings3. Push button4. Battery lid with nail grip5. Right/left identification7
Important safety informationRead these pages carefully before you begin using your hearingaid.Hearing aids and batteries can be dangerous if swallowed orused improperly. Swallowing or improper use can result in se-vere injury or even fatalities. In case of ingestion, contact a doc-tor immediately.Take your hearing aids out when you are not using them. Thiswill help to ventilate the ear canal and prevent ear infections.Contact your doctor or hearing care professional immediately ifyou suspect you may have an ear infection.Remove your hearing aids before showering, swimming or usinga hair dryer.Do not wear your hearing aids when applying perfume, spray,gels, lotion or cream.Do not dry your hearing aid in a microwave oven - this will ruinit.8
Never use other people’s hearing aids and never allow others touse yours, as this could damage your hearing.Never use your hearing aids in environments where there maybe explosive gases, such as in mines, etc.Keep hearing aids, their parts, accessories and batteries awayfrom children.Never try to open or repair the hearing aid yourself. Contact yourhearing care professional if you need to have your hearing aidrepaired.Your hearing aids contain radio communication technology. Al-ways observe the environment in which you are using them. Ifany restrictions apply, you must take precautions to comply withthese.Your hearing aid is very powerful and it can play sounds thatexceed a level of 132 dB. There may therefore be a risk of dam-aging your remaining hearing.Do not expose your hearing aids to extreme temperatures orhigh humidity, and dry them quickly if they get wet, or if youperspire heavily.9
Your hearing aids should be stored and transported within the tem-perature and humidity ranges of -18°C to +40°C (-0,4°F to 104°F)and 10%-95% rH.Storage and transportation up to 60°C (140°F) with 10%-95% rHcan be accepted in shorter periods (duration of max. of 2 weeks).Your hearing aids are designed to operate from 0°C (32°F) to 50°C(122°F).For more information about your hearing aids, visit: www.wi-dex.com.10
THE HEARING AIDIndications for useThe hearing aids are indicated for individuals older than 36 monthswith a range of hearing loss from minimal (0 dB HL) to severe (95dB HL) and all hearing loss configurations.They are to be programmed by licensed hearing care professionals(audiologists, hearing aid specialists, otolaryngologists) who aretrained in hearing (re)habilitation.Intended useThe hearing aids are intended as air conduction amplification devi-ces to be used in everyday listening environments. The hearing aidsmay be equipped with the Zen program intended to provide a re-laxing sound background (i.e. music/noise source) for adults whodesire to listen to such a background in quiet.The batteryUse a type 312 zinc-air battery for your hearing aid.11
Always use a fresh, new battery that is precisely the kind recom-mended by your hearing care professional.NOTECheck that the battery is completely clean and free of any residue be-fore inserting it in the hearing aid. Otherwise your hearing aid may notfunction as expected.Never attempt to recharge your hearing aid batteries, as theycould explode.Never leave a flat battery in the hearing aids while storing them.It could leak and ruin your hearing aid.Dispose of used batteries as indicated on the packaging and takenote of the expiry date.Low battery indicationWhen the battery is flat, a sound signal will play. If the batterydrains suddenly there may however be no warning. We recom-mend carrying a spare battery with you wherever you go.Changing the batteryTo change the battery, do as follows:12
Take the adhesive tab off the newbattery and make sure there is nosticky substance left on it. Let it"breathe" for 60 seconds.Use the nail grip to gently swingthe battery door open and re-move the old battery.Now place the new battery in thedrawer as shown. Close the draw-er. If it doesn't close easily, thebattery is not placed correctly.If you are not using the hearingaid for a few days, remove thebattery.NOTEAvoid dropping your hearing aid - hold the hearing aid above a softsurface while changing the battery.13
Sound signalsYour hearing aid plays sounds to inform you that certain featureshave been activated or that you have changed programs. Thesesounds may be spoken messages or tones, depending on yourneeds and preferences.Program 1 Message/one short beepProgram 2 Message/two short beepsProgram 3 Message or three short beepsProgram 4 Message/one short and one long beepProgram 5 Message/one long beep and two short beepsZen+ Message/toneAsk your hearing care professional to turn these sounds signals offif you don't need them.Lost partner(Only available in wireless 440-series)14
Your hearing care professional can turn on a feature in your hearingaid that warns you whenever it loses contact with the hearing aid inthe opposite ear. You will hear a spoken message in your ear.How to tell right from leftThe hearing aid for your right ear has a red mark. The hearing aidfor your left ear has a blue mark.Turning the hearing aid on and offTo turn the hearing aid on, close the battery lid.The hearing aid will play a sound signal to indi-cate that it is on, unless your hearing care pro-fessional has deactivated this function.To turn off the hearing aid, push the battery liddownwards.NOTEYou can also cup the hearing aid in your hand to verify that it is turnedon. If it's on, it will whistle.Don't forget to turn off the hearing aid when it is not in use.15
Putting on and removing your hearing aid121. Insert the ear-set in the earwhile holding the lower part ofthe tube. Pulling the outer earupwards and backwards at thesame time can be helpful.2. Then place the hearing aid be-hind the ear. The hearing aidshould rest comfortably on theear, close to your head.Your hearing aid can be fitted using different types of ear-sets. Seethe separate ear-set manual for more information about your ear-set.NOTEIf the hearing aid doesn't feel comfortable, or if it doesn't fit properly,causing irritation, redness or the like, contact your hearing care profes-sional.16
Removing the hearing aidStart by removing the hearing aidfrom behind the ear.Then take the ear-set carefullyout of the ear canal while youhold the lower part of the tube.ProgramsPROGRAMS USEUniversal For everyday useQuiet Special program for listening in quietenvironmentsTransport For listening in situations with noisefrom cars, trains, etc.Urban For listening in situations with changingsound levels (in supermarkets, noisyworkplaces or similar)17
PROGRAMS USEParty For listening in situations with manypeople talking at the same timeMusic For listening to musicSPECIAL PROGRAMS USEZen Plays tones or noise for a relaxingsound backgroundPhone This program is designed for listeningto phone conversationsSMARTTOGGLE PRO-GRAMSUSEZen+ This program is similar to Zen but al-lows you to listen to different types oftones or noise18
SMARTTOGGLE PRO-GRAMSUSEPhone+ This program lets you listen to thephone and avoid the surroundingsounds. One of your hearing aids trans-mits the phone conversation to theother, so that you can listen with bothearsNOTEYou can only have one SmartToggle program in your hearing aid.Depending on your hearing loss, your hearing care professional can ac-tivate the Audibility Extender feature. Ask your hearing care professio-nal if you could benefit from this.If your needs and preferences change over time, your hearing careprofessional can easily change your program selection.Program and sound adjustmentIf you have two hearing aids, the push button can be programmedin several ways:19
As a dedicated program button:To change programs, just tap the button. To access and exit Smart-Toggle programs, push and hold the push button down for morethan one second (this setting is optional). Once you have accessedthe SmartToggle program, you can change among the different Zenstyles by short taps on the button.As a dedicated sound adjustment button:Tap the push button on your right hearing aid if you’d like more au-dibility and more volume. If you need to decrease the volume oryou’d like more comfort, tap the push button on your left hearingaid.A long push on any of your hearing aids will mute and unmute thesound (this setting is optional)20
As a combined program and sound adjustment button:If you have this option, tap the push button on your right hearingaid if you’d like more audibility and more volume. If you need todecrease the volume or if you’d like more comfort, just tap the pushbutton on your left hearing aid. A long push on any of your hearingaids will change program.If you only have one hearing aid, a short tap will change programand long tap will allow you to access the SmartToggle programs.Using a phone with hearing aidsWhen you use a phone, hold it against yourhead at an angle above your ear, rather thandirectly against the ear.21
CLEANINGToolsYou will receive the following cleaning tools with your hearing aid.1. 2. 3. 4. 5.1. Cloth2. Brush3. Long wax removing tool4. Short wax removing tool5. Battery magnetCleaning the hearing aidCleaning your hearing aid every day will make it more efficient andmore comfortable to wear.Wipe the hearing aid with a soft cloth(for example the cloth you receivedfrom your hearing care professional).If the microphone openings are stillblocked, contact your hearing care pro-fessional.22
Dry your hearing aid quickly if it gets wet, or if you perspire heavily.Some people use a special dehumidifier like Widex Dry-Go to helpkeep their hearing aids dry and clean. Ask your hearing care profes-sional if this is right for you.Leave the battery compartment open to ventilate the hearing aid.For information on how to clean your ear-set, see the ear-set man-ual.Do not use any kind of liquid or disinfectant to clean your hearingaid.Clean and inspect your hearing aid every day after use to checkthat it is not broken. If the hearing aid breaks while you arewearing it, leaving small fragments in your ear canal, contactyour doctor. Never try to take out the fragments yourself.23
ACCESSORIESYou can use a variety of accessories with your hearing aid. To seewhether you could benefit from using these accessories, ask yourhearing care professional.Name UseRC-DEX remote controlTV-DEX for listening to TV and audioPHONE-DEX for easy landline useFM+DEX for streaming audio and FM signalsUNI-DEX for connecting hearing aids to mobile phonesCALL-DEX for easy wireless connection to mobile phonesCOM-DEX for wireless connection to mobile phones andother devices via bluetoothAvailable in some countries only.24
TROUBLESHOOTINGThese pages contain advice on what to do if your hearing aid stopsworking or if it doesn't work as expected. If the problem persists,contact your hearing care professional.Problem Possible cause SolutionThe hearing aid iscompletely silentIt is not turned on Make sure the batterydrawer is completelyclosedThe battery does notworkInsert a new batteryThe hearing aid vol-ume is not powerfulenoughYour ear is blocked byearwaxContact your doctorYour hearing mayhave changedContact your hearingcare professional/doctorThe hearing aid whis-tles continuouslyYour ear is blocked byearwaxContact your doctor25
Problem Possible cause SolutionYour two hearingaids are not workingin synchronyThe connection be-tween the hearingaids is lostTurn them off and onagainThe hearing aids donot respond with acorrespondingchange in volume orprogram to the con-trol devicea. The device is usedbeyond the transmis-sion rangeb. Strong electromag-netic interference inthe vicinityc. The device and thehearing aids are notmatcheda. Move the devicecloser to the hearingaids.b. Move away fromknown source of EMinterferencec. Check with yourhearing care profes-sional to make surethe device is matchedwith hearing aids26
Problem Possible cause SolutionYou hear “interrup-ted” speech (on andoff) from the hearingaids or no speech(muted) from thetransmitting hearingaid.a. The battery in oneof the hearing aidshas expiredb. Strong electromag-netic interference inthe vicinitya. Replace battery inone or both hearingaidsb. Move away fromknown sources of in-terferenceNOTEThis information covers only the hearing aid. See the “Ear-sets for Wi-dex hearing aids” user manual for information specific to your ear-set.If the problems persist, contact your hearing care professional for as-sistance.27
REGULATORY INFORMATIONEC directivesDirective 1999/5/ECHereby, Widex A/S declares that this U-FM is in compliance withthe essential requirements and other relevant provisions of Direc-tive 1999/5/EC.A copy of the Declaration of Conformity according to 1999/5/ECcan be found at:http://widex.com/docN26346Information regarding disposalDo not dispose of hearing aids, hearing aid accessories and batter-ies with ordinary household waste.Hearing aids, batteries and hearing aid accessories should be dis-posed of at sites intended for waste electrical and electronic equip-ment, or given to your hearing care professional for safe disposal.28
FCC and IC statementsFCC ID: TTY-UFMIC: 5676B-UFMFederal Communications Commission StatementThis device complies with part 15 of the FCC Rules. Operation is subject to thefollowing two conditions:(1) This device may not cause harmful interference, and(2) this device must accept any interference received, including interference thatmay cause undesired operation.29
NOTEThis equipment has been tested and found to comply with the limitsfor a Class B digital device, pursuant to part 15 of the FCC Rules. Theselimits are designed to provide reasonable protection against harmfulinterference in a residential installation. This equipment generates,uses and can radiate radio frequency energy and, if not installed andused in accordance with the instructions, may cause harmful interfer-ence to radio communications. However, there is no guarantee that in-terference will not occur in a particular installation. If this equipmentdoes cause harmful interference to radio or television reception, whichcan be determined by turning the equipment off and on, the user isencouraged to try to correct the interference by one or more of thefollowing measures:●Reorient or relocate the receiving antenna.●Increase the separation between the equipment and receiver.●Connect the equipment into an outlet on a circuit different fromthat to which the receiver is connected.●Consult the dealer or an experienced radio/TV technician for help.30
NOTEThis equipment complies with FCC radiation exposure limits set forthfor an uncontrolled environment. This transmitter must not be co-loca-ted or operating in conjunction with any other antenna or transmitter.Changes or modifications to the equipment not expressly approved byWidex could void the user’s authority to operate the equipment.Industry Canada Statement / Déclaration d’industrie Canada Under Industry Can-ada regulations, this radio transmitter may only operate using an antenna of atype and maximum (or lesser) gain approved for the transmitter by Industry Can-ada.To reduce potential radio interference to other users, the antenna type and itsgain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.)is not more than that necessary for successful communication. This device com-plies with Industry Canada licence-exempt RSS standard(s). Operation is subjectto the following two conditions:(1) this device may not cause interference, and(2) this device must accept any interference, including interference that maycause undesired operation of the device.31
Conformément à la réglementation d’Industrie Canada, le présent émetteur radiopeut fonctionner avec une antenne d’un type et d’un gain maximal (ou inférieur)approuvé pour l’émetteur par Industrie Canada.Dans le but de réduire les risques de brouillage radioélectrique à l’intention desautres utilisateurs, il faut choisir le type d’antenne et son gain de sorte que la puis-sance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l’intensité nécess-aire à l’établissement d’une communication satisfaisante. Le présent appareil estconforme aux CNR d’Industrie Canada applicables aux appareils radio exempts delicence. L’exploitation est autorisée aux deux conditions suivantes :(1) l’appareil ne doit pas produire de brouillage, et(2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi,même si le brouillage est susceptible d’en compromettre le fonctionnement.32
SYMBOLSSymbols commonly used by Widex A/S in medical device labelling (la-bels/IFU/etc.)Symbol Title/DescriptionManufacturerThe product is produced by the manufacturer whose name and ad-dress are stated next to the symbol. If appropriate, the date ofmanufacture may also be stated.Catalogue numberThe product’s catalogue (item) number.Consult instructions for useThe user instructions contain important cautionary information(warnings/precautions) and must be read before using the product.WarningText marked with a warning symbol must be read before using theproduct.33
Symbol Title/DescriptionWEEE mark“Not for general waste”When a product is to be discarded, it must be sent to a designatedcollection point for recycling and recovering to prevent the risk ofharm to the environment or human health as a result of the presenceof hazardous substances.CE markThe product is in conformity with the requirements set out in Europe-an CE marking directives.RCM markThe product complies with electrical safety, EMC and radio spectrumregulatory requirements for products supplied to the Australian orNew Zealand market.InterferenceElectromagnetic interference may occur in the vicinity of the product.34
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WIDEX A/S Nymoellevej 6, DK-3540 Lynge, Denmarkwww.widex.comManual no.:9 514 0329 001 #01Issue:2016-02 9 514 0329 001 #01

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