Wilson Electronics 271265 Dual Band Wireless Booster Amplifier for Cell Phones User Manual

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Date Submitted	2010-07-22 00:00:00
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Amplifier
Installation
Guide
DB Pro
Adjustable Gain
Smart Technology
In-Building
Dual Band
Cellular
SignalBooster
Contents:
Before Getting Started / How It Works · · · · · · · · · · · · · 1
Antenna Options and Accessories · · · · · · · · · · · · · · · · 1
Installation Overview · · · · · · · · · · · · · · · · · · · · · · · · · · 2
Installation Diagram · · · · · · · · · · · · · · · · · · · · · · · · · · 2
Installing a Wilson Signal Booster · · · · · · · · · · · · · · · · 3
Powering Up a Wilson Signal Booster · · · · · · · · 4
Understanding the Signal Booster Lights · · · · · · 4
Warnings and Recommendations · · · · · · · · · · · · · · · · 5
Finding Signal Strength and Coverage Distance · · · · · · 5
Signal Booster Specifications · · · · · · · · · · · · · · · · 6
Guarantee and warranty · · · · · · · · · · · · · · · · Back Cover
Warning: This manual contains
important safety and operating information.
Please read and follow the instructions
in this manual. Failure to do so could be
hazardous and result in damage to your
amplifier.
Installation Instructions for the Following Wilson Signal Boosters:
DB Pro In-Building Wireless Cellular Smart Technology™ Amplifier
Model # 271265
FCC ID: PWO271265
Before Getting Started
This guide will help you properly install Wilson’s Adjustable Gain DB Pro - In-Building
Wireless Signal Booster, with Smart Technology™. It is important to read through all of
the installation steps for your particular application prior to installing any equipment.
Read through the instructions, visualize where all the equipment will need to be installed
and do a soft installation before mounting any equipment. If you do not understand the
instructions in full, contact Wilson Technical Support at 866-294-1660.
Reasons for Weak Cellular Signals
Anyone who uses a cell phone or cellular data card knows the frustration of not being
able to connect to or maintain a strong cellular signal. When this occurs, it’s generally
due to one of two reasons:
1. Location of the Nearest Cell Tower – Cell towers are situated to provide broad
coverage; however, there are many areas in which signal strength may be reduced by
local government restrictions on the height or placement of the towers themselves.
Rural areas generally have fewer cell towers than urban regions.
2. Natural and Man-Made Obstructions – Signal strength can also be negatively affected
by trees, hills, buildings and other obstructions. You may be relatively close to a cell
tower but still unable to make a call. This often occurs in homes, offices and other
buildings in which stucco, concrete or metal walls block the signal.
The Adjustable Gain DB Pro works with two antennas. The inside antenna communicates
with your cell phone, and the outside antenna communicates with the cell tower.
The outside antenna receives the outside signal and sends it through the coax cable to
the Adjustable Gain DB Pro, where it is amplified and retransmitted through the inside
antenna into the room. When the inside antenna picks up a signal from your cell phone,
the Adjustable Gain DB Pro boosts that signal and transmits it through the cable to the
outside antenna and back to the cell site.
(Note: the Adjustable Gain DB Pro Signal Booster will only operate if there is adequate
signal to amplify.)
Inside this Package
Adjustable Gain
DB Pro Wireless
Signal Booster
AC/DC Plug-in
Power Supply
Bracket, Amplifier
Wall Mount
Antenna Options & Accessories
A 800/1900 MHz Omni-Directional Antenna (301201/301202)
B 1900 MHz Yagi PCS Antenna (301124)*
C 800 MHz Yagi Cellular Antenna (301129)*
D Dual-Band Panel Antenna (301155)
* Requires N-male to F-female adapter/converter (2F1128)
* Yagi antennas are to be used only as outside fixed antennas, see RF Safety Warning (pg.5)
EASY TO INSTALL
The following steps provide a summary of the signal booster/antenna installation
process. However, they are not a substitute for the complete installation
instructions on the following pages, which you should read thoroughly. Contact
Wilson’s Technical Support Department with any questions at 866-294-1660.
1 Select a location to install the signal booster that is away from excessive heat,
direct sunlight and moisture.
2 Select a location on the roof of the building to install the outside antenna. Use a
cell phone in test mode to find the strongest signal from the cell tower (see pg. 5).
Visit wilsonelectronics.com to find the test mode function for your particular cell
phone.
3 Select a location for the inside antenna, preferably in the center of where the signal
needs to be amplified. Separation between the booster and the inside antenna
must be a minimum of 10 feet, to prevent oscillation.
4 Verify that both the outside antenna and the inside antenna are connected before
powering up the signal booster.
Lightning protection is recommended for all in-building installations.
5 Separation distance between the inside and outside antennas must be a minimum
of 50 feet, 75 feet is even better.
Warning: See RF safety
warning on page 5.
Outside Antenna
Installation Overview
Inside Antenna
Signal
Booster
Power
Supply
Typical Installation
Installing a Wilson Signal Booster
Select a location to install the signal booster that is away from excessive heat,
direct sunlight, moisture and that has proper ventilation. Do not place the signal
booster in an air-tight enclosure.
Recommended installation locations for in-building amplifiers are:
• On a wall
• In a closet
• Near a power outlet
Run the outside antenna cable to the signal booster and attach it to the connector
labeled “outside antenna” on the signal booster. Run the inside antenna cable to
the signal booster and attach it to the connector labeled “inside antenna” on the
signal booster.
Note: Be careful when plugging the connector in so as not to bend the center
pins on the connectors. Ensure cables have a tight connection.
Note: Separation distance between inside and outside antennas must be a
minimum of 50 feet, 75 feet is even better.
Antenna Separation
Outside Antenna
Omni-Directional
Antenna Shown
Cell
Site
Warning: See RF
safety warning on page 5.
Minimum separation distance
50 feet
Inside Antenna
Supports
Multiple
Users
Signal Booster
AC/DC
Power Supply
Warning: Connecting the
signal booster directly to the cell
phone with use of an adapter will
damage the cell phone.
Powering up a Wilson Signal Booster
1. IMPORTANT! Ensure that all cell phones and cellular data cards within 50 feet
of the inside antenna are turned off.
2. To verify proper installation of the signal booster and antennas, make sure that
the distance between the inside and outside antennas is a minimum of 50 feet,
75 feet is better.
3. If you are using an outside Yagi antenna, never point the front of the Yagi
toward the inside antenna.
4. Ensure that both the outside antenna coax cable and the inside antenna
coax cable are connected to the signal booster before powering up the signal
booster.
5. Plug the 6-volt power supply into the signal booster input marked “power”
(carefully, to avoid damaging the center pin) and then into a wall outlet.
6. If using a panel inside antenna always point the panel antenna away from the
outside antenna. Signal Booster and inside antenna must have a minimum
separation of 10 feet, to prevent oscillation.
7. If you have a RED light on the front panel of your signal booster, adjust the gain
control corresponding to the frequency band for that particular light, slowly to
the left, until that light turns green. If the coverage area is insufficient after the
light turns green, try to re-orient the inside and outside antenna or both, until
the gain control can be increased without turning the light red.
8. If you know that only one frequency band (800 or 1900) is available in
your coverage area (or going to be used), reduce the gain control on that
frequency band that is NOT in use to the minimum. This will reduce the power
consumption of the signal booster.
Understanding the Signal Booster lights and troubleshooting
The Signal Booster is equipped with 2 indicator lights, to let you know if the
booster is working correctly. The indicator light on the left is for the 800 MHz
while the indicator light on the right is for the 1900 MHz band.
GREEN:
RED:
RED:
The indicator lights on the signal booster will be GREEN when the unit is powered
up and working properly.
BLINKING RED LIGHT:
This signal booster has protection shut off circuits to prevent disrupting cell sites.
If your signal booster is in the process of shutting down (indicated by a blinking red
light on both, or either band) please refer to note 7 above. Then reset the signal
booster by removing power from the signal booster, make sure that no cell phones
are located within 50 feet of the inside antenna, then reconnect power to the signal
booster. If the red light is still blinking contact Wilson Tech Support for assistance
1-866-294-1660
A solid RED light indicates the signal booster has shut down to prevent oscillation.
Move antennas farther apart then reset the power. If red light is still on refer to note
7 above, in the Powering up a Wislon Signal Booster section.
To reset the signal booster, disconnect then reconnect the power supply.
Warnings and Recommendations
Warning:
The Yagi antenna must always be located so the back or side points to
the inside antenna. Never point the front of the Yagi antenna toward the
inside antenna – this is to prevent oscillation.
Warning:
Connecting the signal booster directly to the cell phone with use of an
adapter will damage the cell phone.
Warning:
Connect both the outside and inside antenna cables to the signal
booster before powering up the amplifier.
Warning:
Use only the power supply provided in this package. Use of a nonWilson product may damage your equipment.
Warning:
RF Safety: FCC regulations require that any fixed outside antenna used
with this signal booster may not have gain less cable loss that exceeds
15 dBi and must be located at least 30 inches from all people. Inside
antennas must not exceed 7 dBi gain less cable loss in the 800 MHz
band or 10 dBi gain less cable loss in the 1900 MHz band and must be
located at least 8 inches from all people.
! Warning: Verify that both the
outside antenna and the inside antenna are connected
to the signal booster before powering up the amplifier.
! Warning: Use only the power supply provided
in this package. Use of a non-Wilson product may
damage your equipment.
Lightning protection is recommended for all in-building installations.
Finding Signal Strength and Calculating Coverage Distance
Signal strength and the corresponding coverage distance you can expect to achieve
with your signal booster/antenna system are based on a combination of several
factors: the received signal strength of your cell phone alone, the signal gain
achieved by your signal booster and antennas and the signal loss from cables, taps
and splitters you may be using.
To calculate your approximate signal coverage distance, you can enter this
information into our Coverage Area Calculator on the Technical Support page on our
website (www.wilsonelectronics.com). If you prefer, you can manually calculate your
approximate signal coverage distance.
Measure the Outside Signal Level (OSL) at the intended outside antenna location
using a cell phone in test mode. (For assistance, visit the Phone Test Modes section
on the Technical Support page on our website or call 866-294-1660.) The OSL will
always be a negative number. (Even if the cell phone shows a positive number, you
will need to change it to a negative for this calculation.) Maximum signal strength is
usually about -50. When the signal weakens to about -100 or worse, the call may be
dropped.
Your inside and outside antennas will also add signal gain, again depending on the
antenna models you are using. You will also experience some signal loss from
cables, splitters and taps used to connect your system.
30-Day Money-Back Guarantee
All Wilson Electronics products are protected by Wilson’s 30-day money-back
guarantee. If for any reason the performance of any product is not acceptable,
simply return the product directly to the reseller with a dated proof of purchase.
1-Year Warranty
Wilson Electronics amplifiers are warranted for one (1) year against defects in
workmanship and / or materials. Warranty cases may be resolved by returning the
product directly to the reseller with a dated proof of purchase.
Amplifiers may also be returned directly to the manufacturer at the consumer’s
expense, with a dated proof of purchase and a Returned Material Authorization
(RMA) number supplied by Wilson Electronics. Wilson shall, at its option, either
repair or replace the product. Wilson Electronics will pay for delivery of the repaired
or replaced product back to the original consumer if located within the continental
U.S.
This warranty does not apply to any amplifiers determined by Wilson Electronics
to have been subjected to misuse, abuse, neglect, or mishandling that alters or
damages physical or electronic properties.
RMA numbers may be obtained by phoning Technical Support at 866-294-1660.
Operation is subject to the following two conditions: (1) This device may not cause
interference and (2) this device must accept any interference, including interference that
may cause undesired operation of this device.
Disclaimer: The information provided by Wilson Electronics, Inc. is believed to
be complete and accurate. However, no responsibility is assumed by Wilson
Electronics, Inc. for any business or personal losses arising from its use, or for
any infringements of patents or other rights of third parties that may result from
its use.
Copyright © 2009 Wilson Electronics, Inc. All rights reserved.
Adjustable Gain DB Pro Specifications
Dual-Band Wireless
800/1900 MHz Specifications
FCC ID: PWO271265
Model Number
271265
Antenna connectors
SMA Female
Antenna impedance
50 ohms
Dimensions
5.7 x 4.2 x 1.5 inch (14.0 x 10.8 x 3.9 cm)
Weight
0.48 lbs (0.22 kg)
Frequency
824-894 MHz / 1850-1990 MHz
Passband Gain
75 dB
Power Output
800 MHz
1900 MHz
Max Power output for single cell phone (reverse link)
30.8 dBm
30.5 dBm
Max Power output for single received channel (foward link)
26.0 dBm
25.2 dBm
Noise Figure (forward link)
3.5 dB nominal
Noise Figure (reverse link)
5.5 dB nominal
Isolation (reverse link/forward link)
Power Requirements
> 90 dB
110-240 V AC, 50-60 Hz, 8 W
3301 East Deseret Drive, St. George UT 84790
For additional Technical Support visit
www.wilsonelectronics.com
Phone: 866-294-1660 Local: 435-673-5021 Fax: 435-656-2432
Adjustable Gain DB Pro - FCC - rev.001 - 07/01/10

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