Wilson Electronics 2B3425 Quint-Band Switchable Signal Booster User Manual User s Manual

Wilson Electronics, LLC Quint-Band Switchable Signal Booster User s Manual

User's Manual

Contents:
Accessories ...............................................................1
How it Works ..............................................................2
Vehicle Installation Diagram ..................................................2
Install the Outside Antenna ...................................................2
Power up the Wilson Electronics Sleek .........................................3
Adjusting the Sleek Arms ....................................................4
Understanding the Sleek Lights ...............................................4
Troubleshooting ............................................................5
In-Building Installation .......................................................5
Warnings ..................................................................6
About Wilson Electronics .....................................................6
Signal Booster Specications ........................................Back Cover
To boost your phone’s signal power, the phone must be placed in the Sleek 4G cradle. For best
results, use a Bluetooth® headset or hands free device, while the phone remains in the Sleek 4G.
Cell Phone Signal Booster with Built-in Antenna
Appearance of device and accessories may vary.
Note: This manual contains important safety and operating information. Please read and follow the
instructions in this manual. Failure to do so could be hazardous and result in damage to your Sleek.
®
U.S. Patent Nos. – D626,953; 7,684,838; 7,221,967; 7,729,669;
7,486,929; 7,729,656; 7,409,186; 7,783,318
1Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: tech@wilsonelectronics.com. Mon.- Fri. Hours: 7 am to 6 pm MST.
2
AC Power Supply
*(859969)
Gooseneck
Suction Cup
Cradle Mount
(901120)
Cup Holder
Cradle Mount
(901130)
Adjustable Desk Mount
*(901137)
Accessory Kit
Additional Accessories for the Sleek® 4G
Antenna Window Mount
(Used with Mini-Magnet Mount Antenna)
*(901128)
Mini-Magnet
Mount Antenna
(859999)
(included in some kits)
Vehicle Dash Adhesive
Mounting Bracket
& Adjustable Arms
5.5V / 2A
Power Supply
& USB cable
(859999)
FCC requires to never use the cell phone in the cradle next to your ear.
* All 3 available together in the Home Accessory Kit - 859970 (carrying case included)
Appearance of device and accessories may vary.
(This product is not marketed by Verizon Wireless or AT&T)
Mobile Power
Supply
(859984)
Inside this Package
Sleek® 4G operates on (Band 12/17, 13) 700 / 800 / AWS 1700 - 2100 / (Band 25) 1900 MHz
Model #2B3425 FCC: PWO2B3425
NOTE: If product #813425 was ordered, package will only include Sleek wireless Signal Booster cradle,
power supply, and mounting bracket.
Vehicle Dash Mounting Kit
(901134)
(included in some kits)
Adhesive Mount Vent Clip Mount
General
Your Wilson Electronics Sleek 4G has been carefully engineered to signicantly improve the
performance of your phone. Together with an Outside Antenna, the Sleek’s state-of-the-art circuitry is
designed to increase your phone’s signal to and from the cell tower. The Sleek 4G reduces disconnects
and dropouts and increases data communication rates on 2G, 3G and 4G networks.
Sleek® 4G Cell Phone
Signal Booster
Rugged / Screw
Mount
1
2
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: tech@wilsonelectronics.com. Mon.- Fri. Hours: 7 am to 6 pm MST.
NOTE: The cell phone must be placed in the cradle to work properly.
NOTE: See the Warnings section for additional information.
Warning: DO NOT use phone covers that have chrome or any other metallic surface. It may block
cellular signals.
Vehicle Installation
1. Install the Outside Antenna
To receive the best cell signal, select a location for the Outside Antenna that is preferably in the center of
the vehicle’s roof, 12 inches away from any other antennas, free of obstructions, and at least 6 inches from
the rear and side windows or sunroof.
How it Works
With the phone in the cradle and while using a wireless Bluetooth
®
headset (or hands free device) the
Outside Antenna collects the cell tower signal and sends it through the cable to the Sleek 4G. The signal
is then boosted by the Sleek 4G and sent to the phone. When the phone transmits, the signal is picked
up wirelessly and boosted by the Sleek 4G and transmitted back to the cell tower through the Outside
Antenna.
The Outside Antenna must be installed vertically. Antenna performance will be degraded if the antenna is
not vertical. The antenna cable is small yet strong enough that it may be shut in most vehicle doors without
damaging the cable.
NOTE: For a more professional looking
installation, run the antenna cable under
the door seal. Carefully pull down the
door seal. Run the cable under the seal
and push the seal back into place. This
prevents constant wear and tear on the
cable as the door opens and closes.
The antenna cable is small enough to
easily tuck under the door seal or plastic
molding.
Sleek 4G
w/phone
Sleek 4G w/phone
Outside Antenna
communicates with cell tower
Sleek 4G boosts
signal to and
from cell tower
3Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: tech@wilsonelectronics.com. Mon.- Fri. Hours: 7 am to 6 pm MST.
4
2. Attach the Mounting Bracket
(included in this package)
a. Clean the area where the bracket is to be mounted with the supplied alcohol wipe. Allow to dry.
b. Peel the backing to expose the adhesive and press the bracket onto the desired location in the
vehicle. Note: Be sure the tab is positioned vertically, not horizontally.
c. Allow the adhesive to cure for 24 hours before you attach the Sleek 4G.
3. Attach the Sleek® 4G to the Bracket
Once you have installed the bracket in the desired location, and waited 24 hours for adhesive to cure, at-
tach the Sleek 4G by aligning the rectangular hole on its back with the tab on the mount bracket, grasping
the sides of the Sleek 4G, and sliding it downward approximately ¼ inch into place. You can adjust the
angle of the adhesive bracket by applying gentle pressure to the top or bottom of the Sleek 4G. The
bracket is designed to swivel when the knurled nut is loosened for greater adjustability of the Sleek 4G
viewing angle. To lock bracket into position, tighten large nut.
Connect the mini-USB plug on the power supply cable to the
mini-USB port located on the bottom of the Sleek 4G (refer to
Figure 1) and insert the vehicle power adapter into the power
socket of your vehicle.
The switch located on the right hand side of the Sleek 4G should
be set to the desired position. Up Position: Is for Verizon LTE.
Down Position: is for AT&T LTE (refer to Figure 2).
The Sleek 4G may remain on all the time. However, leaving the
Sleek 4G on in a vehicle when it is not running can discharge the
battery in a day or two.
NOTE: Make sure the Outside Antenna cable is connected
before powering up the Sleek.
NOTE: The 12V DC power source on many vehicles is shut
off with the ignition key.
IMPORTANT: Use only the supplied Wilson Electronics
power supply.
4. Attach the Outside Antenna cable to the Sleek® 4G
Attach the cable from the Outside Antenna to the antenna connector on the Sleek (see Figure 1).
multiple arm slots
for custom fit
Sleek 4G Top View
Sleek 4G Bottom View
Sleek 4G Side View
Sleek Arm
Accessory USB Power Port
Antenna Connection
Mini-USB Power Port
Selectable Switch
Up Position – Verizon
Down Position – AT&T
Sleek Arm
multiple arm slots
for custom fit
Sleek 4G Top View
Sleek 4G Bottom View
Sleek 4G Side View
Sleek Arm
Accessory USB Power Port
Antenna Connection
Mini-USB Power Port
Selectable Switch
Up Position – Verizon
Down Position – AT&T
Sleek Arm
Figure 1
Figure 2
Power up the Wilson Electronics Sleek® 4G
3
4
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: tech@wilsonelectronics.com. Mon.- Fri. Hours: 7 am to 6 pm MST.
Adjusting the Sleek® 4G Arms
Understanding the Sleek® 4G Lights
Separation of Sleek 4G and the Outside Antenna is very important. In a vehicle, the metal roof acts as
a barrier and helps shield the two antennas from each other, preventing oscillation (feedback).
Oscillation can occur when the roof mounted antenna is too close to the Sleek 4G inside the vehicle. An
oscillation (or feedback) in the Sleek 4G is similar to when a microphone is too close to a speaker in sound
system, resulting in a loud whistle. An oscillation in the Sleek 4G, if allowed to occur, can affect nearby cell
towers’ ability to handle calls.
Sleek® SYMPTOM: Amber light is on
If the light is amber, the Sleek 4G has powered down to protect the cell tower from oscillation. See
section above “Separation of Sleek and the Outside Antenna is very important.” The amber light
indicates the outside roof mounted antenna needs to be farther apart from the Sleek 4G. In a vehicle
installation, move the Outside Antenna on the roof of the car farther to the rear of the car, but at least
6 inches from the rear and side windows or sunroof. To reset the Sleek 4G, disconnect and reconnect
the power supply. If the light is now green, the Sleek 4G is working properly. If the amber light is still
on, move the Outside Antenna farther away and repeat the process.
Sleek® 4G SYMPTOM: Red light is on
The Sleek 4G has oscillation protection – which means the Signal Booster powers down to protect the
cell tower. See section above “Separation of Sleek and the Outside Antenna is very important.” The
RED light indicates the outside roof mounted antenna needs to be farther apart from the Sleek 4G. In
a vehicle installation, move the Outside Antenna on the roof of the car farther to the rear of the car, but
at least 6 inches from the rear and side windows or sunroof. To reset the Sleek 4G, disconnect and
reconnect the power supply. If the light is now green, the Sleek 4G is working properly. If the RED
light is still on, move the Outside Antenna farther away and repeat the process.
Sleek 4G Front View
Sleek Arm
Sleek Arm
Figure 1
Figure 3
Figure 4
Figure 2
Included with your Sleek 4G are various sized arms, which
will provide you with multiple options to customize the Sleek
to t your phone.
Note: Figures 3 & 4 indicate slots used for adjustable arms.
NOTE: The cell phone must be placed in the Sleek 4G to work properly. Use a Bluetooth® or hands
free device.
5Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: tech@wilsonelectronics.com. Mon.- Fri. Hours: 7 am to 6 pm MST.
6
In-Building Installation
Installing a Wilson Electronics Outside Antenna in a Building
Follow the specic antenna instructions included with the Outside Antenna (sold separately except for
certain kits). These instructions assume that you are using a Wilson Electronics Mini-Magnet Mount
Antenna and the optional suction cup window bracket.
Attach the suction cup bracket to the inside of a window so that the cable
will reach the location of the Sleek 4G. Place the bracket as high on the
window as possible for best performance.
Once the bracket is in place, attach the magnet base of the antenna to the
at surface of the bracket. Note: The antenna must be installed vertically.
Signal performance will be degraded if the antenna is not vertical.
Installing the Wilson Electronics Sleek 4G® Signal Booster in a Building
The Wilson Electronics Sleek 4G may be placed in any convenient indoor location, such as a desk or
tabletop. The cell phone or data card must be in the cradle and use a Bluetooth
®
headset or wired hands
free device for voice communications.
Attaching the Antenna
Once you have selected the location for the Sleek 4G, run the cable from the Outside Antenna and
attach it to the connector on the bottom of the Sleek.
NOTE: The Sleek 4G and the Outside Antenna
must have a minimum separation of 3
feet to prevent oscillation.
Outside Antenna
communicates with
cell tower
Sleek 4G boosts signal to
& from cell tower
Sleek 4G powered through surge
protected AC Power Strip
IMPORTANT NOTICE
It is very important to power your Signal Booster using a surge protected AC Power Strip •
with at least a 1000 Joule rating.
Failure to do this will void your warranty in the • event of a power surge or lightning strike.
Troubleshooting
SYMPTOM: No increase in bars
1. Make sure that the antenna connector is tight.
2. The cell phone must be placed in the Sleek 4G cradle to amplify properly.
3. Call Wilson Electronics Technical Support at 866-294-1660.
NOTE: The cell phone must be placed in
the Sleek cradle to amplify properly.
To receive the best signal, select a window on the side of your building
where your outside signal is the strongest.
5
6
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: tech@wilsonelectronics.com. Mon.- Fri. Hours: 7 am to 6 pm MST.
About Wilson Electronics
Wilson Electronics, Inc. has been a leader in the wireless communications industry for over 40 years.
The company designs and manufactures Signal Boosters, antennas and related components that
significantly improve cellular phone signal reception and transmission in a wide variety of applications,
both mobile (marine, RV, vehicles) and in-building (home, office, M2M).
With extensive experience in antenna and Signal Booster research and design, the company’s
engineering team uses a state-of-the-art testing laboratory, including an anechoic chamber and network
analyzers, to fine-tune antenna designs and performance. For its Signal Boosters, Wilson Electronics
uses a double electrically shielded RF enclosure and cell tower simulators for compliance testing.
Wilson Electronics Signal Boosters feature patented Smart Technology ™ that enables them to
automatically adjust their power based on cell tower requirements. By detecting and preventing
oscillation (feedback), signal overload and interference with other users, these Smart Technology ™
Signal Boosters improve network cell phone areas without compromising carrier systems.
All products are engineered and assembled in the company’s 55,000-square-foot headquarters in St.
George, Utah. Wilson Electronics has product dealers in all 50 states as well as in countries around the
world.
Warning: Do not plug in the power supply until the Outside Antenna cable is attached to the Sleek.
Warning: RF Safety: The Sleek cradle/Signal Booster must not be used in conjunction with any
other antenna or Signal Booster.
Warning RF Safety: The FCC requires that a cell phone with cradle attached may only be used
with the cradle mounted as illustrated in this installation guide. A cell phone held near
the ear must be without the cradle attached.
Warning: RF Safety: All Inside Antennas used with this Signal Booster may not have gain (less
cable loss) that exceeds 15 dBi and must be located at least 8.5 inches from all people.
Outside antennas may not have gain that exceeds 3.4 dBi (less cable loss) and must
be located least 9 inches from all people. All antennas shown on page one meet these
requirements.
Warning: DO NOT use phone covers that have chrome or any other metallic surface. It may block
cellular signals.
Warnings
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation. Changes or modications made that are not
expressly approved by Wilson Electronics could void authority to operate this equipment.
3301 East Deseret Drive, St. George, UT 84790
For additional Technical Support visit www.WilsonElectronics.com
or email at: tech@wilsonelectronics.com
Phone: 866-294-1660 Local: 435-673-5021 Fax: 435-656-2432
www.twitter.com/WilsonCellular www.facebook.com/WilsonCellular
Signal Booster Specications
Sleek 4G
Model Number 2B3425
Connectors SMA Female
Impedance (input/output) 50 ohms
Frequency 698-746 MHz / 746-787 MHz / 824-894 MHz / 1850-1995 MHz / 1710-2155 MHz
Power output for single cell phone (uplink) dBm 700 MHz
(band 12/17)
700 MHz
(band 13) 800 MHz 1900 MHz 1700/2100 MHz
Uplink 27.9 28 28.6 26.6 28.2
Downlink 3.1 3.6 2.4 9.2 9.4
Noise Figure (typical) 3 dB nominal
Isolation > 40 dB
Power Requirements 5.5V DC, 2.5 A
30-Day Money-Back Guarantee
All Wilson Electronics products are protected by Wilson Electronics 30-day money-back guarantee. If for any reason
the performance of any product is not acceptable, simply return the product directly to the reseller with a dated proof of
purchase.
1-Year Warranty
Wilson Electronics Signal Boosters are warranted for one (1) year against defects in workmanship and/or materials.
Warranty cases may be resolved by returning the product directly to the reseller with a dated proof of purchase.
Signal Boosters may also be returned directly to the manufacturer at the consumer’s expense, with a dated proof of
purchase and a Returned Material Authorization (RMA) number supplied by Wilson Electronics. Wilson Electronics
shall, at its option, either repair or replace the product. Wilson Electronics will pay for delivery of the repaired or replaced
product back to the original consumer if located within the continental U.S.
This warranty does not apply to any Signal Booster determined by Wilson Electronics to have been subjected to
misuse, abuse, neglect, or mishandling that alters or damages physical or electronic properties.
Failure to use a surge protected AC Power Strip with at least a 1000 Joule rating will void your warranty.
RMA numbers may be obtained by contacting Technical Support at 866-294-1660.
Disclaimer : The information provided by Wilson Electronics, Inc. is believed to be complete and accurate.
However, no responsibility is assumed by Wilson Electronics, Inc. for any business or personal losses arising from
its use, or for any infringements of patents or other rights of third parties that may result from its use.
111107_Rev01_12.04.12

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