Wilson Electronics 460003 Model 460003 Signal Booster User Manual Manual

Wilson Electronics, LLC Model 460003 Signal Booster Manual

Manual

Contents:
How it Works ......................................1
Quick Install Overview ...............................4
Installation Diagram .................................5
Outside Antenna Installation ..........................7
Finding the Strongest Signal ..........................9
Inside Antenna Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Installing a Wilson Electronics Signal Booster. . . . . . . . . . . . 11
Powering up a Wilson Electronics Signal Booster .........11
Signal Booster Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Warnings & Recommendations .......................14
Signal Booster Specifications .................Back Cover
Note: This manual contains important safety and operating information. Please read and
follow the instructions in this manual. Failure to do so could be hazardous and result in
damage to your Signal Booster.
700 (Band 17,13) / 800 / 1900 (Band 25) /
AWS (1700 / 2100) MHz
In-Building Wireless
Smart Technology ™
Signal Booster
DB Pro
™ 4G
Adjustable Gain
Appearance of device and accessories may vary.
12
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: tech@wilsonelectronics.com. Mon.- Fri. Hours: 7 am to 6 pm MST.
Installation Instructions for the Following Wilson
Electronics Signal Booster:
DB Pro™ 4G Adjustable Gain 700 (Band 17,13) / 800 / 1900
(Band) / AWS (1700 / 2100) MHz In-Building Wireless
Smart Technology ™ Signal Booster
Model # 460003 FCC ID: PWO460003
How it Works
Wilson Electronics Signal Boosters are bi-directional devices that deliver
service levels consistent with what would be expected in areas of high cell
network coverage. The Outside Antenna will collect the cell tower signal
and send it through the cable to the Signal Booster. The signal is then
boosted and sent to the Inside Antenna. Your cell phone or data card then
communicates with the improved signal. When the cellular device transmits,
the signal goes through the Inside Antenna, is boosted by the Signal Booster
and transmitted to the cell tower through the Outside Antenna.
Inside this Package
DB Pro™ 4G
Signal Booster
AC/DC Power Supply
5V / 2.5A (859948)
Inside Antenna Kit Outside Antenna Kit
311155-0630
• 75 Ohm Wall mount
Panel Antenna
• 30’ RG-6 Cable
314475-0630
• Wide Band Directional Antenna
• 30’ RG-6 Cable
Antenna Kit Configurations
Kit 309900-50N
• 2 - Wall Panel antennas
• 1 - 50 ohm 3-Way Splitter
Kit 309905-50N
• 3 - Wall Panel Antennas
• 3 - 2-Way 50 Ohm Splitters
Kit 309902-75F
• 2 - Wall Panel Antennas
• 1 - 3-Way 75 Ohm Splitter
Kit 309903-75F
• 3 - Wall Panel Antennas
• 3 - 2-Way 75 Ohm Splitters
Inside Antenna Expansion Kit Options
12
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or email: tech@wilsonelectronics.com. Mon.- Fri. Hours: 7 am to 6 pm MST.
Kit 301121-40010
• 50 Ohm Dome Antenna
• 10’ LMR400
Kit 301151-0610
• 75 Ohm Dome Antenna
• 10’ RG6 Cable
Kit 311135-5820
• 50 Ohm Wall mount Panel
Antenna
• 20’ RG58 Cable
Kit 311135-40060
• 50 Ohm Wall mount Panel
Antenna
• 60’ LMR400 Cable
Kit 311155-40060
• 50 Ohm Wall Mount Panel
Antenna
• 60’ LMR400 Cable
Kit 301151-1110
• 75 Ohm Dome Antenna
• 10 ‘ RG11 cable
Kit 311155-1150
• 75 Ohm Wall mount Panel
Antenna
• 50’ RG11 Cable
Kit 301213
• Desktop Antenna w/ 5’ RG174
50 Ohm Outside Antennas
Kit 314453-5825
• 50 Ohm Pole Mount Panel
Antenna
• 25’ RG58 Cable
Kit 314411-5825
• 50 Ohm Wide Band Directional
• 25’ RG58 Cable
Kit 301111-5850
• Yagi Directional Antenna
• 50’ RG58 Cable
Kit 311124-5840
• 1900 MHz Yagi Directional
• 40’ RG58 Cable
Kit 311203-5820
• Omni-Directional antenna
• 20’ RG58 Cable
Kit 311129-5830
• 800 MHz Yagi Antenna
• 30’ RG58 Cable
Kit 314411-40075
• 50 Ohm Wide Band Directional
• 75’ LMR400 Cable
Kit 311203-40020
• Omni-Directional antenna
• 20’ LMR400 Cable
Kit 301111-400170
• Yagi Directional w/ N-Female
• 170’ LMR400
Kit 311124-400100
• 1900 MHz Yagi Directional
• 100’ LMR400 Cable
Kit 311129-400100
• 800 MHz Yagi Antenna
• 100’ LMR400 Cable
Kit 314453-40075
• 50 Ohm Pole Mount Panel
Antenna
• 75’ LMR400 Cable
Inside Antennas
Kit 309904-75F
• 1 - Wall Panel Antenna
• 1 - 2-Way 75 Ohm Splitter
34
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or email: tech@wilsonelectronics.com. Mon.- Fri. Hours: 7 am to 6 pm MST.
75 Ohm Outside Antennas
Kit 301111-0675
• Yagi Directional Antenna
• 75’ RG6 Cable
• N-Male to F-Female adapter
Kit 311201-0620
• Omni Directional w/ F-Female
• 20’ RG6 Cable
Kit 311124-0660
• 1900 MHz Yagi Directional
• 60’ RG6 Cable
• N-Male to F-Female adapter
Kit 311129-0650
• 800 MHz Yagi Directional
• 50’ RG6 Cable
• N-Male to F-Female adapter
Kit 314473-0640
• 75 Ohm Pole Mount Panel
Antenna
• 40’ RG6 Cable
Kit 311141-0620
• 75 Ohm Grey Brick Antenna
• 20’ RG6 Cable
Kit 301111-11140
• Yagi Directional Antenna
• 140’ RG11 Cable
• N-Male to F-Female adapter
Kit 311201-1120
• Omni Directional w/ F-Female
• 20’ RG11 Cable
Kit 311124-11110
• 1900 MHz Yagi Directional
• 110’ RG11 Cable
• N-Male to F-Female adapter
Kit 311129-1180
• 800 MHz Yagi Directional
• 80’ RG11 Cable
• N-Male to F-Female adapter
Kit 314473 -1175
• 75 Ohm Pole Mount Panel
Antenna
• 75’ RG11 Cable
Kit 314475-1175
• 75 Ohm Wide Band Directional
• 75’ RG11 Cable
Kit 311141-1120
• 75 Ohm Grey Brick Antenna
• 20’ RG11 Cable
34
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: tech@wilsonelectronics.com. Mon.- Fri. Hours: 7 am to 6 pm MST.
1. Select a location to install the Signal Booster that is away from
excessive heat, direct sunlight, moisture and has proper ventilation.
Do not place the Signal Booster in an air-tight enclosure.
2. Select a location on the roof of the building to install the Outside
Antenna. Use a cell phone in test mode to find the strongest signal from
the cell tower. Visit www.WilsonElectronics.com to find test mode
function for your particular cell phone or refer to page 9.
3. Run the Outside Antenna cable to the Signal Booster and attach it
to the connector labeled “Outside Antenna” on the Signal Booster.
Run the Inside Antenna cable to the Signal Booster and attach it to
the connector labeled “Inside Antenna” on the Signal Booster (refer
to page 9 for more information on running cable). Lightning Surge
Protection is recommended for all in-building installations (refer to
page 8).
4. Select a location for the Inside Antenna, preferably in the center of where
the signal needs to be amplified. A minimum separation distance of 20
vertical feet (within the null zone) or 50 horizontal feet is necessary
for proper operation. If the inside coverage is not sufficient you may
need as much as 75 feet of horizontal separation (refer to installation
diagram on pages 5 & 6).
5. Before powering up the Signal Booster, verify that both the Outside
Antenna and the Inside Antenna are connected and check that all
connections are tight (refer to page 11). Note: Be careful when
plugging the connectors in so as not to bend the center pins on the
connectors.
6. The Signal Booster has been packaged with the gain control knobs
adjusted to the highest gain position. If one or both of the lights are
not green, please refer to pages 12 &13.
Quick Install Overview
Refer to Installation Diagram on pages 5 & 6. Contact Wilson Electronics
Technical Support Team with any questions at 866-294-1660.
Warning: Connecting the Signal Booster directly to a cell phone with
use of an adapter will damage the cell phone and/or the
Signal Booster.
IMPORTANT NOTICE
• It is very important to power your Signal Booster using a surge
protected AC Power Strip with at least a 1000 Joule rating.
• Failure to do this will void your warranty in the event of a power surge
or lightning strike.
56
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or email: tech@wilsonelectronics.com. Mon.- Fri. Hours: 7 am to 6 pm MST.
Typical Installation
Outside Antenna
Inside Panel
Antenna
AG DB Pro Installation Diagram
Null Zone: The area under the
Outside Antenna, where the
Outside Antenna radiates the
least.
Note: The Inside Panel Antenna
may be mounted on the wall
directly under the Outside
Antenna if 20 feet of vertical
separation can be maintained.
The preferred method for the best
coverage, place the antenna in
the ceiling.
Note: A Lightning Surge Protector
is recommended for all building
installations (sold separately). Make
sure the protector is installed in line
between the Outside Antenna and
the Signal Booster.
Power
Supply
(Optional
second
antenna for
additional
coverage).
(Wide Band Antenna option shown)
56
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: tech@wilsonelectronics.com. Mon.- Fri. Hours: 7 am to 6 pm MST.
Signal
Booster
Lightning
Surge Protector
(Recommended)
Inside Panel
Antenna
Before Getting Started
This guide will help you properly install your Wilson Electronics Signal
Booster. It is important to read through all of the installation steps
for your particular application prior to installing any equipment.
Read through the instructions, visualize where all the equipment will need
to be installed and do a soft installation before mounting any equipment.
Contact Wilson Electronics Technical Support Team with any questions at:
866-294-1660.
(Optional third
antenna for
additional
coverage).
Surge Protector
Power Strip
Splitter (2-way, 3-way
if using multiple inside
antennas)
78
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or email: tech@wilsonelectronics.com. Mon.- Fri. Hours: 7 am to 6 pm MST.
Reasons for Weak Cellular Signals
Anyone who uses a cell phone or cellular data card knows the frustration
of not being able to connect to or maintain a strong cellular signal. When
this occurs, it is generally due to one of two reasons:
1. Location of the Nearest Cell Tower – Cell towers are situated to
provide broad coverage; however, there are many areas in which
signal strength may be reduced by topographic features or by local
government restrictions on the height or placement of the towers
themselves. Rural areas generally have fewer cell towers than urban
regions.
2. Natural and Man-Made Obstructions – Signal strength can also
be negatively affected by trees, hills, weather, buildings, and other
obstructions. You may be relatively close to a cell tower but still
unable to make a call. This often occurs in homes, offices and other
buildings in which stucco, concrete or metal walls may block the
signal.
The Signal Booster works with two antennas. The Inside Antenna
communicates with your cellular device and the Outside Antenna
communicates with the cell tower. The Outside Antenna receives the cell
tower signal and sends it through the cable to the Signal Booster, where it
is amplified and re-transmitted much stronger through the Inside Antenna
into the room. When the Inside Antenna picks up a signal from your
cellular device, the Signal Booster amplifies that signal and transmits it
through the cable to the Outside Antenna and back to the cell tower.
Note: The Signal Booster will only operate if there is an adequate signal
to amplify.
Note: Use the directions included with your choice of antenna, the
instructions here are meant for the Wide Band Antenna option
shown above.
The antenna should be mounted as shown in the illustration above. The
included mounting bracket is adjustable and will accommodate pipe
diameters from 1.25 inches to 2 inches (pipe sold separately #901117).
Cell Tower
Drip hole on bottom
Cell Tower
Wide Band Antenna option shown
Outside Antenna Installation
78
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or email: tech@wilsonelectronics.com. Mon.- Fri. Hours: 7 am to 6 pm MST.
Mount the antenna so that there is at least 3 feet of clearance in all
directions around it. Position the antenna so that it has an unobstructed
line of sight to the cell tower’s strongest signal. Make sure the antenna
is not pointing across your own roof or at the Inside Antenna as this will
cause the oscillation (feedback) protection circuitry to shut down the
Signal Booster (refer to page 12).
Installing Lightning Protection
(sold separately)
Warning: Lightning protection is recommended for all installations
(sold separately 75 ohm #859992). Take extreme care to
ensure that neither you nor the antenna comes near any
electric power lines.
Install the Lightning Surge
Protector (LSP) close to the Signal
Booster. Attach the cable from
the Outside Antenna to the surge
protector, using a short length of low
loss cable; attach one end to the
LSP and the other to the Outside
Antenna connector on the Signal
Booster. Ensure the LSP is properly
grounded (ground wire not included).
Visit www.WilsonElectronics.com or
call 800-204-4104 to purchase.
Lightning
Surge Protector
(sold separately)
Signal Booster
Surge Protector Power Strip
Ground Wire
(not included)
To Outside
Antenna
To Signal Booster
To Inside
Antenna
Selecting a Direction for the Outside Antenna
Select a location on the roof of the building to install the Outside Antenna.
Use a cell phone in test mode to find the strongest signal from the cell
tower. To get the strongest signal possible, it is very important to set up
your Outside Antenna properly. The Inside and the Outside Antennas
must be mounted in such a way that they are able to pick up the best
possible cellular signal on the outside of the building and provide the best
possible signal on the inside of the building. Mount the Outside Antenna
as high as possible facing the cell tower in an area with the best possible
signal coverage.
Note: Never point the front of a directional antenna toward the Inside
Antenna. Refer to Figure 1 & 2 on page 12.
910
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: tech@wilsonelectronics.com. Mon.- Fri. Hours: 7 am to 6 pm MST.
Mounting Tips for Running Outside Antenna
Cable
If you are mounting the Outside Antenna on the roof of your building, we
have found that it is easiest to run your cable underneath the down side
of your roof’s flashing. If you have satellite TV service installed at your
home or office, you may be able to follow the same route as the satellite
TV cables that are already running from the outside of your building to the
inside.
After routing the cable, we recommend sealing any areas where the cable
passes into the building with silicone, cable bushings or other waterproof
sealant to keep your installation from leaking. If you are mounting the
When installing your Signal Booster’s Outside Antenna, aiming it towards
the best signal source from you service provider is important. The best
way to get the strongest signal is to have one person on the roof to rotate
the Outside Antenna, which is connected to the Signal Booster. Turning
the Outside Antenna about 45 degrees at a time, while the second person
is watching the signal strength on the phone inside the building. This
allows you to read the signal strength from the cell tower. It is preferable to
have the phone in the test mode so the actual signal strength can be read,
as bars are not the most accurate. Go to www.WilsonElectronics.com for
help in finding the test mode for your phone. Always make sure the person
inside the building gives the signal time to arrive and register on the phone.
(Between 10-30 seconds for phone to reset the signal reading).
Signal readings usually appear as a negative number (for example, -86).
The closer you get to zero the stronger the signal. (See graph above).
Signal Strength Figure
Cell Tower
Cell Signal
Outside
Wide Band
Antenna
Finding the Strongest Signal
910
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: tech@wilsonelectronics.com. Mon.- Fri. Hours: 7 am to 6 pm MST.
Outside Antenna
to
the outside
wall of your home or building, the simplest
way is to run the cable on the outside of the wall and attach it to the
exterior of your home or office. Then drill a hole through the wall where
you want the cable to appear on the inside of the building. Before drilling,
make sure that there are no electrical outlets, sewer or water pipes, or
electrical wiring in the wall that you are about to drill through as this could
potentially harm you or damage the building.
After drilling the required hole, run the cable through and seal it with
silicone, cable bushings or other waterproof sealant to enclose the hole
that you have created. In some instances, it may be possible to run the
cable up into the fascia of the attic overhang. In this circumstance, the
cable will be accessible in the attic for further routing.
Inside Antenna Installation
(Included in some kits)
Select a location for the Inside Antenna, preferably in the center of where
the signal needs to be amplified. A minimum separation distance of 20
vertical feet (within the null zone) or 50 horizontal feet is necessary
for proper operation. If the inside coverage is not sufficient you may need
as much as 75 feet of horizontal separation. Refer to installation diagram
on pages 5 & 6.
Ceiling
Rafters
Ceiling
Drywall
Inside
Antenna
In some cases, multiple Inside Antennas may be required if you have
multiple rooms with poor signal. A signal may be split by using a splitter
(included in some kits). Refer to configuration on pages 5 & 6.
11 12
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or email: tech@wilsonelectronics.com. Mon.- Fri. Hours: 7 am to 6 pm MST.
Installing a Wilson Electronics Signal Booster
Select a location to install the Signal Booster that is away from excessive
heat, direct sunlight, moisture and that has proper ventilation. Do
not place the Signal Booster in an air-tight enclosure. Recommended
installation locations for in-building Signal Boosters are near a power
outlet and in a closet or on a shelf.
Note: It is important to have adequate air ventilation. Maintain at least 6
inches of clearance from surrounding objects.
Note: Be careful when plugging the connectors in to avoid bending the
center pins on the connectors.
Run the Outside Antenna cable to the Signal Booster and attach it to the
connector labeled “Outside Antenna” on the Signal Booster. Run the
Inside Antenna cable to the Signal Booster and attach it to the connector
labeled “Inside Antenna” on the Signal Booster.
Powering up a Wilson Electronics Signal Booster
1. Never point the front of a directional Outside Antenna toward the Inside
Antenna. Refer to Figure 2 on page 12.
2. Ensure that both the Outside Antenna cable and the Inside Antenna
cable are connected to the Signal Booster and the connections are
tight before powering up the Signal Booster.
3. Plug the power supply into the Signal Booster input marked “POWER”
(carefully, to avoid damaging the center pin) and then into a Surge
Protector Power Strip.
4. If the Signal Booster does not have green light(s), please refer to
pages 12 & 13.
5. If you know the frequency bands that are available in your coverage
area (or going to be used), reduce the gain control on the frequency
bands that are NOT in use to the lowest dB setting. This will reduce the
power consumption of the Signal Booster.
6. Using multiple Signal Boosters in one installation may cause
interference to the cell tower (except for the Wilson Electronics In-Line
Signal Booster #806715).
7. Contact Wilson Electronics Technical Support Team with any questions
at 866-294-1660 or email tech@wilsonelectronics.com. Technical
Support hours
are Mon.- Fri. 7 am to 6 pm MST.
11 12
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or email: tech@wilsonelectronics.com. Mon.- Fri. Hours: 7 am to 6 pm MST.
Note: The Signal Booster can be reset by disconnecting and
reconnecting the power supply from the Signal Booster.
Note: All red lights must be resolved before orange lights.
The Signal Booster is equipped with 4 lights and will do one of the
following 6 things:
1. GREEN
If the indicator lights on the Signal Booster are green, the unit is
powered up and working properly.
2. ORANGE
The Signal Booster is experiencing receiver overload. If one or more
of the lights are orange, this indicates that the Signal Booster has
automatically reduced its gain due to close proximity to a cell tower.
First, turn down the gain on the band that is orange until you get a
green light. The Signal Booster is now working with reduced gain. If
the gain is not adequate for good coverage, you will need to turn the
gain to maximum and then turn the Outside Antenna away from the
cell tower until the lights turn to green. If the Signal Booster will not
respond, turn the gain down 5 dB and move the Outside Antenna.
Continue to adjust the gain and the antenna position until the light
turns green. Contact Wilson Electronics Technical Support Team for
assistance.
3. RED
If one or more lights on the Signal Booster are red, this indicates that
the Signal Booster has shut down on that frequency to prevent an
Signal Booster Lights and Troubleshooting
Signal Booster
Outdoor
Antenna Outdoor
Antenna
Inside Panel
Antenna
Figure 1 Figure 2
CORRECT INSTALLATION
Point antennas away from each other
INCORRECT INSTALLATION
Never point antennas toward each other
Inside Panel
Antenna
Signal Booster
13 14
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oscillation (feedback). First, make sure that all connections are tight.
Then turn gain to minimum and slowly increase the gain until the light
turns red. Reduce the gain to the previous setting that had a green
light. It will take 1 minute for the light to turn back to green, or unplug
and plug in the Signal Booster to reset it. When you turn down the gain,
you are reducing the inside coverage area. If the amount of coverage
area is sufficient for your needs, and the light is green, the installation
is complete. If the coverage area is not large enough, it is necessary
to increase the separation distance of the antennas by moving them
horizontally or vertically farther apart, or both. Then increase the gain
until the red light comes on, and then slightly keep decreasing the gain
until the green light appears, waiting one minute in between increments
or resetting the Signal Booster by unplugging and plugging it back in.
If after separating the antennas your coverage area is still too small,
contact Wilson Electronics Technical Support Team for assistance.
4. BLINKING ORANGE & RED
If one or more of the lights on the Signal Booster are blinking orange
and red, this indicates that the Signal Booster is experiencing extreme
receiver overload and has shutoff. The outside antenna must be turned
away from the cell tower until the light is no longer flashing orange and
red. Contact Wilson Electronics Technical Support Team for assistance.
5. BLINKING RED
If one or more of the lights on the Signal Booster are blinking red, this
means that the Signal Booster has shutoff due to close proximity to the
handset or mobile device. Increase the distance between the handset
and the Inside Antenna until the light is no longer flashing red. Contact
Wilson Electronics Technical Support Team for assistance.
6. LIGHT OFF
If one or more of the lights on the Signal Booster are off, this means
that the gain has been turned all the way down and the band is in
Power Save Mode. Increase the gain until the light turns on. If there
are bands that are not being used in the local coverage area, this will
reduce energy consumption.
Note: Oscillation (feedback) can occur when the Outside Antenna is too
close to the antenna inside the house. An oscillation in a Signal
Booster is similar to when a microphone is too close to a speaker
in a sound system, resulting in a loud whistle. An oscillation in the
Signal Booster, if allowed to occur, can affect nearby cell towers
ability to handle calls.
13 14
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or email: tech@wilsonelectronics.com. Mon.- Fri. Hours: 7 am to 6 pm MST.
Warnings & Recommendations
Warning: The directional antenna must always be located so the
back or side points to the Inside Antenna. Never point the
front of the Outside Antenna toward the Inside Antenna –
this is to prevent oscillation.
Warning: Connecting the Signal Booster directly to the cell phone with
use of an adapter may damage the cell phone.
Warning: Use only the power supply provided in this package. Use
of a non-Wilson Electronics product may damage your
equipment.
Warning: RF Safety: Any antenna used with this device must be
located at least 8 inches from all persons and can be found
on pages 1, 2, & 3 of the Install Guide.
Warning: The Outside Antenna must be installed no higher than 10
meters (32’9”) above ground.
Warning: To uphold compliance with network protection standards
all active wireless devices must maintain at least 6 feet of
separation distance from Panel and Dome antennas and 4
feet of separation distance from Desktop Antennas.
Warning: Verify that both the Outside Antenna and the Inside
Antenna are connected to the Signal Booster before
powering up the Signal Booster.
Recommendation: Lightning Surge Protection is recommended for all
in-building installations.
This device complies with Part 15 of FCC rules. Operation is subject to two
conditions: (1) This device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that
may cause undesired operation. Changes or modifications not expressly
approved by Wilson Electronics could void the authority to operate this
equipment.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your
provider’s consent. Most wireless providers consent to the use of signal boosters. Some
providers may not consent to the use of this device on their network. If you are unsure, contact
your provider.
You MUST operate this device with approved antennas and cables as specified by the
manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person.
You MUST cease operating this device immediately if requested by the FCC or a licensed
wireless service provider.
WARNING. E911 location information may not be provided or may be inaccurate for calls served
by using this device.
This is a CONSUMER device.
Signal Booster Specifications
DB Pro 4G
Specifications
Model Number 460003
Antenna connectors F-Female
Antenna impedance 50 ohms
Dimensions 6.5 x 4.5 x 1.75 inch
(16.5 x 11.4 x 4.4 cm)
Weight 1.28 lbs (0.580 kg)
Frequency 704-746 MHz, 776-787 MHz, 824-894 MHz, 1850-1995 MHz, 1710-1755/2110-2155 MHz
Power output for a single phone (uplink) dBm Maximum Power
700 MHz
Band 17
700 MHz
Band 13 800 MHz 1900 MHz 1700/2100 MHz
22.5 24.2 24.4 22.6 24.1
Power output for a single received channel (downlink) dBm Maximum Power
700 MHz
Band 17
700 MHz
Band 13 800 MHz 1900 MHz 1700/2100
MHz
4.7 4.5 6.9 10.4 2.4
Noise Figure (typical downlink/uplink) 5 dB nominal
Isolation > 110 dB
Power Requirements 110-240 V AC, 50-60 Hz, 8 W
Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be adjusted without factory reprogramming or
disabling the hardware. The Signal Booster will amplify, but not alter the incoming and outgoing signals in order to increase coverage of authorized frequency
bands only. If the Signal Booster is not in use for five minutes, it will reduce gain until a signal is detected. If a detected signal is too high in a frequency band,
or if the Signal Booster detects and oscillation, the Signal Booster will automatically turn the power off on that band. For a detected oscillation the Signal
Booster will automatically resume normal operation after a minimum of 1 minute. After 5 (five) such restarts, any problematic bands are permanently shut
off until the Signal Booster has been manually restarted by momentarily removing the power from the Signal Booster. Noise power, gain, and linearity are
maintained by the Signal Booster’s microprocessor.
Wilson Electronics, LLC
3301 East Deseret Drive, St. George, UT 84790
For additional Technical Support visit www.WilsonElectronics.com
or email at: tech@wilsonelectronics.com
Phone: 866-294-1660 Local: 435-673-5021 Fax: 435-656-2432
www.twitter.com/WilsonCellular www.facebook.com/WilsonCellular
111202_DBPro4G_RevP_01.23.14
30-Day Money-Back Guarantee
All Wilson Electronics products are protected by Wilson Electronics 30-day money-back guarantee. If for any reason
the performance of any product is not acceptable, simply return the product directly to the reseller with a dated proof
of purchase.
2-Year Warranty
Wilson Electronics Signal Boosters are warranted for two (2) years against defects in workmanship and/or materials.
Warranty cases may be resolved by returning the product directly to the reseller with a dated proof of purchase.
Signal Boosters may also be returned directly to the manufacturer at the consumer’s expense, with a dated proof of
purchase and a Returned Material Authorization (RMA) number supplied by Wilson Electronics. Wilson Electronics
shall, at its option, either repair or replace the product. Wilson Electronics will pay for delivery of the repaired or
replaced product back to the original consumer if located within the continental U.S.
This warranty does not apply to any Signal Booster determined by Wilson Electronics to have been subjected to
misuse, abuse, neglect, or mishandling that alters or damages physical or electronic properties.
Failure to use a surge protected AC Power Strip with at least a 1000 Joule rating will void your warranty.
RMA numbers may be obtained by contacting Technical Support at 866-294-1660.
Disclaimer: The information provided by Wilson Electronics, LLC is believed to be complete and accurate. However, no
responsibility is assumed by Wilson Electronics, LLC for any business or personal losses arising from its use, or for any infringements of
patents or other rights of third parties that may result from its use.
Copyright © 2013 Wilson Electronics, LLC. All rights reserved.
U.S. Patent Nos. – 7,221,967; 7,729,669; 7,486,929; 7,409,186; 7,783,318; 8,583,034; 8,583,033
Before use, you must register this consumer device with your wireless provider and have their consent. The majority of wireless providers have consented to the
use of signal boosters. You must operate this device with approved antennas and cables as specied in the install guide. If requested by the FCC or a cellular
service provider, the device will need to be turned off immediately. Warning: E911 location information may be inaccurate for calls placed while using this device.

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