Wilson Electronics 460005 Model 460005 Signal Booster User Manual
Wilson Electronics, LLC Model 460005 Signal Booster
Contents
- 1. User Manual rev 3
- 2. User Manual
User Manual
ENGLISH Connect 3G-X™ Cellular Signal Booster Need help? www.weboost.com Customer Support 866-294-1660 Mon.- Fri. Hours: 7 am to 6 pm MST IT IS VERY IMPORTANT TO POWER YOUR SIGNAL BOOSTER USING A SURGE PROTECTED AC POWER STRIP WITH AT LEAST A 1000 JOULE RATING. ENGLISH FAILURE TO DO THIS WILL VOID YOUR WARRANTY IN THE EVENT OF A POWER SURGE OR LIGHTNING STRIKE. THE SIGNAL BOOSTER UNIT IS DESIGNED FOR USE IN AN INDOOR, TEMPERATURECONTROLLED ENVIRONMENT (LESS THAN 150 DEGREES FAHRENHEIT). IT IS NOT INTENDED FOR USE IN ATTICS OR SIMILAR LOCATIONS SUBJECT TO TEMPERATURES IN EXCESS OF 150°F. Installation Instructions for the Following weBoost Signal Booster: Connect 3G-X™ In-Building Wireless 800/1900 MHz SmarTech ® Signal Booster Model # 470005 FCC ID: PWO460005 IC:4726A-460005 The term “IC” before the radio certiication number only signiies that Industry Canada technical speciications were met. Contents Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Before Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Find the Strongest Signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Installation Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Quick Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Outside Antenna Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Inside Antenna Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Signal Booster Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Powering Up The Signal Booster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Troubleshooting & Understanding Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Additional FAQ. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Available Kit Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Signal Booster Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Need help? www.weboost.com Customer Support 866-294-1660 Mon.- Fri. Hours: 7 am to 6 pm MST Package Contents AC Power Supply 6V / 2.5A Outside Antenna Kit ENGLISH Connect 3G-X™ Panel Antenna Kit (Not included with some models) 50 Ohm Wide Band Antenna 75’ LMR Cable Panel Antenna 60’ LMR Cable (859912) (314411-40075) (311135-40075) Upgrade Option (311155-0630) Panel Antenna w/F-Female Connectors RG6 30’ Coax Cable w/F-Male Connectors Required F-Female to N-Male adapter Pole Mount Bracket Wall Mount Bracket Tools Required for Installation: (depending on your particular installation, you will need the following tools) 1. Pole mount - 10 mm open-end wrench or adjustable wrench 2. Wall mount - Drill and 3/16 inch bit, Phillips-head screwdriver Before Getting Started Find the Strongest Cellular Signal Before you install your Connect 3G-X and start enjoying improved cellular reception in your facility, please do the following: Before you install your Connect 3G-X signal booster, you must determine the location of the best available cellular signal. This will affect the location of your Outside Antenna and will help you get the best performance from your Connect 3G-X. You can ind the strongest signal outside your building, typically at the highest point available, using any of the following methods: 1. Read through all the installation steps. This will help you know what to expect from start to inish. 2. Watch the YouTube video demonstrating the Connect 3G-X installation at weboost/us/connect3GXvideo. 3. Familiarize yourself with all materials in your product package. This will allow you to know which pieces are referenced in the instructions. 4. Identify the location of your best available cellular signal. See instructions that follow. 5. Determine the best installation locations for your Outside Antenna, Signal Boost, and Inside Antenna. Test the function of your Connect 3G-X system before inalizing installation. Need help? www.weboost.com 1. Best method: Connect the Outside Antenna to the Connect 3G-X signal booster, and the Connect 3G-X to the Inside Antenna. Have one person outside (on the roof for best results) rotate the Outside Antenna with a second person inside the building near the Inside Antenna watching the signal strength on a phone. This allows you to read the signal strength from nearby cell towers. a. The person inside should have the phone in test mode so the numerical signal strength can be read. This is more accurate than Customer Support 866-294-1660 Mon.- Fri. Hours: 7 am to 6 pm MST the bar indicator. Go to www. weboost/us/test-mode-instructions for help in inding the test mode for your phone. 3. ENGLISH b. The person on the roof should turn the Outside Antenna 45 degrees at a time. Allow 30 seconds for the phone to register with each turn. Cell Tower Acceptable method: Check the bar indicator on your cell phone display and note where the signal appears the strongest. (Note: cell phone bars are only an approximation of signal strength and vary from phone to phone.) Phones can take up to 30 seconds to reset to a new reading. Be patient and repeat your signal check several times. Rotat WAIT 30 SECONDS c. The person inside should note the readings on the phone with each turn. Signal readings usually appear as a negative number. The closer the number gets to zero, the stronger the signal (for example, -86 dB would be a moderately good reading while -55 dB would be an excellent reading, and -110 dB would be a weak, or unusable signal). For additional instructions on inding the strongest cellular signal, watch the installation video at: weboost/us/ connect3G-Xvideo. Installation Details As you plan your installation, keep the following guidelines in mind to maximize your signal strength: 1. Maintain a vertical distance of at least 20 feet or a horizontal distance of at least 50 feet between the Outside Antenna to the Inside Antenna. Rotat Outside Directional Antenna Place the inside antenna directly beneath the placement of the Outside Antenna location d. Once you have determined which direction provides the strongest outside signal, you can install the Outside Antenna in that general direction. 2. Good methods: Inside Panel Antenna a. Place calls from several locations outside your building. As you move to different locations, note where you get the best reception. b. If you have a smart phone, you can download apps that help you identify locations of cell phone towers or the strongest signal. Go to the App Store and search for “cell signal” to ind available apps for your device. At least 20 feet of vertical or 50 horizontal separation Need help? www.weboost.com 2. Be sure the Inside Antenna is NOT facing toward the Outside Antenna. This creates potential oscillation or feedback and reduces the effectiveness of the Connect 3G-X. 3. If you do not know how to mount hardware or run coax cable through walls, ceilings and loors, get help from a weBoost Certiied Installer Customer Support 866-294-1660 Mon.- Fri. Hours: 7 am to 6 pm MST at www.weboost.com/us/installers or from a qualiied contractor or electrician. Once you have ensured all connections are tight, connect the Signal Booster to a surge protected power strip with at least a 1000 Joule rating to protect your equipment from power surges and lightning strikes (See page 10 for information on lightning protection). 6. If your Connect 3G-X is working correctly, the lights will be green. If the lights are orange or red, see the “Troubleshooting” section starting on page 6. Quick Install For more detailed instructions on installation, read the description later in this guide or watch the video at weboost/ us/connect3G-Xvideo. Outside Antenna Installation 1. Select a location on the roof or an outside wall where the Outside Antenna can be mounted without obstruction (at least three feet of clearance in all directions) and with at least 20 feet of vertical or 50 feet of horizontal separation from the Internal Antenna. 2. After connecting the coax cable to the antenna, run it underneath the down side of your roof’s lashing if mounted on the roof. Tip: Often you can follow the route used by satellite TV cables. If you attach the Outside Antenna to a wall, run the cable along the outside of the wall to the area where you want the cable to appear on the inside of the building, then drill a hole through the wall where the cable will enter the building. Caution: Before drilling holes for the cable, be sure there are no electrical outlets, wiring, sewer, or water pipes you could puncture or sever. 3. Seal any holes with silicone, cable bushings or other waterproof sealant. NOTE: Create a “soft” install irst by testing components in your proposed locations before securing them with hardware. 1. Select a location on the roof of the building to install the Outside Antenna. Make sure the antenna is clear of obstructions that could block the signal from the nearest cellular tower. 2. Select a location to install the Signal Booster that is well ventilated and away from excessive heat, moisture, and direct sunlight. 3. Select a location for the Inside Antenna that is in the center of the area where the signal needs to be ampliied and a minimum of 20 vertical feet or 50 horizontal feet from the Outside Antenna. Outside Antenna Inside Antenna Installation Inside Panel Antenna 1. Select a location in the center of the area where you want cellular signals improved to mount the Inside Antenna. If you have multiple rooms with poor signal, you may need multiple Inside Antennas. These can attach to the Signal Boost by using a splitter (sold separately). Contact Wilson Electronics for more information. 2. Ensure a minimum of 20 feet vertical or 50 horizontal feet separation from the Outside Antenna. Connect 3G-X 4. Run the coax cable from the Outside Antenna to the Signal Booster and attach it to the connector labeled “Outside Antenna.” Connect another coax cable to the connector labeled “Inside Antenna” and run it to the Inside Antenna. NOTE: Be careful not to bend the center pins on the connectors when securing connections. Need help? www.weboost.com Customer Support 866-294-1660 Mon.- Fri. Hours: 7 am to 6 pm MST ENGLISH We recommend you install a Lightning Surge Protector (859902 sold separately). Attach the cable from the Outside Antenna to the surge protector and ground the surge protector. See diagram on page 10 for more details. 5. ENGLISH 3. Inside Antennas can be mounted above ceiling drywall, on a ceiling inside a room, or on a wall inside a room. Ensure the Inside Antenna is facing AWAY from the Outside Antenna to avoid oscillation (feedback). 4. Use the mounting hardware included in the package to secure the Inside Antenna to the selected location. Signal Booster Installation 1. 2. 3. Select a location for the Signal Booster that is away from excessive heat, direct sunlight, moisture and well ventilated. The enclosure must NOT be air tight. Also, be sure the location is near a power source. 4. If you know that only one frequency band (800 MHz or 1900 MHz) is available in your coverage area, reduce the gain control on the frequency band that is NOT in use to the lowest setting. This will reduce power consumption of the Signal Booster. For illustrations of these installation steps, view the install video at weboost.com/us/ connect3G-Xvideo. Troubleshooting & Understanding Lights The Home 4G includes four indicator lights, one for each band (see FAQ for explanation of MHz bands). Each indicator light will either be green, orange or red. Connect the cables to the Signal Booster from the Outside Antenna and Inside Antenna at the designated ports. Do NOT connect the Signal Booster to the power source until all cables are connected. Powering Up The Signal Booster Green indicates that the booster is powered and operating at maximum gain. Solid Red indicates that the booster has shut off on the associated frequencies to prevent oscillation (feedback). 1. Ensure the cables to both the Outside Antenna and Inside Antenna are securely connected before powering up the Signal Booster. Solid Orange indicates that the booster has shut off on the associated frequencies due to close proximity of a cell tower. 2. Plug the power supply into the Signal Booster input marked “POWER” and then into a surge protector power strip with a minimum 1000 Joule rating. Green/Orange Blinking indicates that the booster is operating at a reduced gain due to close proximity of a cell tower. Green/Red Blinking indicates that the booster is operating at a reduced gain to prevent oscillation (feedback). Note: All red light issues must be resolved before orange light issues. 3. The lights on the Signal Booster should remain green. If the lights are red or orange, see the “Troubleshooting” section on page 6. Need help? www.weboost.com Customer Support 866-294-1660 Mon.- Fri. Hours: 7 am to 6 pm MST Fixing Red Light Issues Additional FAQ: If one or more lights on the Signal Booster are red: What hours can I contact tech support? Make sure all connections are tight. 2. Increase the distance between the outside antenna and the inside antenna, by moving them horizontally and/or vertically farther apart until the light(s) change to green. Customer Support can be reached from 7:00am to 6:00pm MST, by calling (866-294-1660), or by email, at support@weboost.com How does weather affect the performance of my Outside Antenna? Water vapor (e.g. rain, fog, snow or other precipitation) creates an effective ilter to cellular signal. In times of heavy precipitation, you may see less performance. What’s the difference between the 800 MHz and the 1900 MHz bands? How do I know which MHz band my cell phone uses? The Connect 3G-X works with all major North American cellular providers on the 800 & 1900 MHz frequencies. Traditionally, 800/1900MHz are associated with voice and 3G data; while 700MHz and 1700/2100MHz are associated with 4G data. For more detail, refer to wirelessadvisor.com. 3. 4. Follow the same steps for a green/red blinking light until the light goes solid green. If more separation is not possible and the coverage of the booster is too small with a green/red blinking light indicating reduced gain, contact the weBoost Customer Support Team for assistance: 866-294-1660. Carrier Frequency Use We recommend visiting www. wirelessadvisor.com (United States) or http://bit.ly/1mQf2Gl (Canada) for information regarding the frequency band used by your cell service provider in a speciic geographical location. Lights Off If one or more of the lights on the Signal Booster are off verify power to your surge protected power strip. NOTE: The Signal Booster can be reset by disconnecting and reconnecting the power supply. For additional descriptions on troubleshooting, see the install video at weboost.com/us/connect3G-Xvideo. Need help? www.weboost.com Customer Support 866-294-1660 Mon.- Fri. Hours: 7 am to 6 pm MST ENGLISH 1. ENGLISH INSIDE ANTENNA EXPANSION KITS Kit 309900-50N 2- Wall Panel antennas 1- 50 ohm 3-Way Splitter Kit 309905-50N 3 - Wall Panel Antennas 3- 2-Way 50 Ohm Splitters Kit 309902-75F 2 - Wall Panel Antennas 1-3-Way 75Ohm Splitter Kit 309903-75F 3 - Wall Panel Antennas 3- 2-Way 75Ohm Splitters Kit 309904-75F 1 - Wall Panel Antenna 1- 2-Way 75 Ohm Splitter Kit 301213 Desktop Antenna w/ 5’ RG174 INSIDE ANTENNAS Kit 301121-40010 50 Ohm Dome Antenna 10’ LMR400 Kit 301151-0610 75 Ohm Dome Antenna 10’ RG6 Cable Kit 311155-0630 75 Ohm Wall Mount Panel Antenna 30’ RG6 Cable Kit 311135-5820 50 Ohm Wall Mount Panel Antenna 20’ RG58 Cable Kit 311135-40060 50 Ohm Wall Mount Panel Antenna 60’ LMR400 Cable Kit 301151-1110 75 Ohm Dome Antenna 10’ RG11 cable Kit 311155-1150 75 Ohm Wall Mount Panel Antenna 50’ RG11 Cable Kit 311155-40060 75 Ohm Wall Mount Panel Antenna 60’ LMR400 Cable Kit 304412-40010 50 Ohm 4G Dome Antenna 10’ Wilson400 Cable Kit 304412-5810 50 Ohm 4G Dome Antenna 10’ RG58 cable Kit 304419-1110 75 Ohm 4G Dome Antenna 10’ RG 11 cable Kit 304419-17410 75 Ohm 4G Dome Antenna 10’ RG174 cable *May need separate adapter Kit 304419-0610 75 Ohm 4G Dome Antenna 10’ RG6 cable 50 OHM OUTSIDE ANTENNA KITS Kit 314453-5825 50 Ohm Pole Mount Panel Antenna 25’ RG58 Cable Kit 314411-5825 50 Ohm Wide Band Directional 25’ RG58 Cable Need help? Kit 301111-5850 Yagi Directional Antenna 50’ RG58 Cable Kit 311129 – 5840 800 MHz Yagi Directional 40’ RG58 Cable Kit 311203-5820 Omni-Directional Antenna 20’ RG58 Cable Kit 311124-5830 1900 MHz Yagi Antenna 30’ RG58 Cable Kit 314411-40075 50 Ohm Wide Band Directional 75’ LMR400 Cable Kit 311203-40020 Omni-Directional Antenna 20’ LMR400 Cable Kit 301111-400170 Yagi Directional w/ N-Female 170’ LMR400 Kit 311124 – 400100 1900 MHz Yagi Directional 100’ LMR400 Cable Kit 311129-400100 800 MHz Yagi Antenna 100’ LMR400 Cable Kit 314453-40075 50 Ohm Pole Mount Panel Antenna 75’ LMR400 Cable Kit 304422-40020 50 Ohm 4G Omni Antenna 20’ Wilson400 cable Kit 304422-5810 50 Ohm 4G Omni Antenna 10’ RG58 cable *May need separate adapter Kit 304422-1120 50 Ohm 4G Omni Antenna 20’ RG11 cable *May need separate adapter Mini-Mag 301126 w/ 12.5 RG174 cable- SMA Kit 301111 – 11140 Yagi Directional Antenna 140’ RG11 Cable N-Male to F-Female adapter Kit 311201-1120 Omni Directional w/ F-Female 20’ RG11 Cable Kit 311129-11110 800 MHz Yagi Directional 110’ RG11 Cable N-Male to F-Female adapter Kit 311124-1180 1900 MHz Yagi Directional 80’ RG11 Cable N-Male to F-Female adapter Kit 314473 -1175 75 Ohm Pole Mount Panel Antenna 75’ RG11 Cable Kit 314475 – 1175 75 Ohm Wide Band Directional 75’ RG11 Cable Kit 311141 - 1120 75 Ohm Grey Brick Antenna 20’ RG11 Cable Kit 304421-1120 75 Ohm 4G Omni Antenna 20’ RG 11 cable Kit 304421-17410 75 Ohm 4G Omni Antenna 10’ RG174 cable *May need separate adapter Kit 304421-0610 75 Ohm 4G Omni Antenna 10’ RG6 cable Kit 304421-5810 75 Ohm 4G Omni Antenna 10’ RG58 cable *May need separate adapter 75 OHM OUTSIDE ANTENNA KITS Kit 301111 – 0675 Yagi Directional Antenna 75’ RG6 Cable N-Male to F-Female adapter Kit 311201-0620 Omni Directional w/ F-Female 20’ RG6 Cable Kit 311129-0660 800 MHz Yagi Directional 60’ RG6 Cable N-Male to F-Female adapter Kit 311124-0650 1900 MHz Yagi Directional 50’ RG6 Cable N-Male to F-Female adapter Kit 314473 -0640 75 Ohm Pole Mount Panel Antenna RG6 Cable Kit 314475 – 0630 75 Ohm Wide Band Directional 30’ RG6 Cable Kit 311141 - 0620 75 Ohm Grey Brick Antenna 20’ RG6 Cable www.weboost.com Customer Support 866-294-1660 Mon.- Fri. Hours: 7 am to 6 pm MST Notes: ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ Need help? www.weboost.com Customer Support 866-294-1660 Mon.- Fri. Hours: 7 am to 6 pm MST ENGLISH ____________________________________________________________ ENGLISH Safety Guidelines WARNING: To uphold compliance with network protection standards, all active cellular devices must maintain at least 6 feet of separation distance from Panel and Dome antennas and 4 feet of separation distance from desktop antennas. WARNING: Connecting the Signal Booster directly to the cell phone with use of an adapter will damage the cell phone. WARNING: Use only the power supply provided in this package. Use of a non-Wilson Electronics product may damage your equipment. WARNING: The Signal Booster unit is designed for use in an indoor, temperature-controlled environment (less than 150 degrees Fahrenheit). It is not intended for use in attics or similar locations subject to temperatures in excess of that range. WARNING: Take care to ensure that neither you nor the pole comes near any power lines during installation. RF SAFETY WARNING: Any antenna used with this device must be located at least 8 inches from all persons. This is a CONSUMER device. BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless providers consent to the use of signal boosters. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider. You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person. You MUST cease operating this device immediately if requested by the FCC or a licensed wireless service provider. WARNING. E911 location information may not be provided or may be inaccurate for calls served by using this device. This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by weBoost could void the authority to operate this equipment. RECOMMENDED: INSTALLING THE LIGHTNING SURGE PROTECTOR To Outside Antenna Lightning Surge Protector (sold separately) Ground Wire (not included) (SOLD SEPARATELY) INSTALL THE LIGHTNING SURGE PROTECTOR (LSP) CLOSE TO THE SIGNAL BOOSTER. ATTACH THE CABLE FROM THE OUTSIDE ANTENNA TO THE SURGE PROTECTOR. ENSURE THE LSP IS PROPERLY GROUNDED. #859992-75 OHM MAY BE PURCHASED AT WWW.WEBOOST.COM OR BY CALLING 800-204-4104. To Signal Booster 10 Need help? www.weboost.com Customer Support 866-294-1660 Mon.- Fri. Hours: 7 am to 6 pm MST Signal Booster Specifications Connect 3G-X™ Model Number 472005 F-Female Antenna Impedance ENGLISH Connectors 50 Ohms Frequency 824-894 MHz / 1850-1990 MHz Passband Gain (nominal) 800 MHz Band 5 60.3 1900 MHz Band 2 60.4 20 dB Bandwidth (MHz) 800 MHz Band 5 1900 MHz Band 2 Typical Maximum Power output for single cell phone (dBm) 40.8 41.1 74.7 75.0 800 MHz Band 5 Uplink Downlink 1900 MHz Band 2 24.9 -2.2 22.5 -2.1 800 MHz Band 5 1900 MHz Band 2 24.8 20.2 21.3 16.7 18.8 14.2 16.9 12.3 15.3 10.7 800 MHz Band 5 1900 MHz Band 2 Power output for multiple received channels (Uplink) dBm No. Tones Power output for multiple received channels (Downlink) dBm No. Tones 1.3 3.5 -2.2 -0.1 -4.7 -2.6 -6.6 -4.5 -8.2 Noise Figure (typical downlink/uplink) Isolation -6.1 3 dB nominal / 6 dB nominal > 90 dB AC / DC 6V, 2.5A, w/2.5x5.5mm Jack Power Requirements The Manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are present, the rating would have to be reduced by 3.5 dB, especially where the output signal is re-radiated and can cause interference to adjacent band users. This power reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the device. Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be adjusted without factory reprogramming or disabling the hardware. The Signal Booster will amplify, but not alter incoming and outgoing signals in order to increase coverage of authorized frequency bands only. If the Signal Booster is not in use for ive minutes, it will reduce gain until a signal is detected. If a detected signal is too high in a frequency band, or if the Signal Booster detects an oscillation, the Signal Booster will automatically turn the power off on that band. For a detected oscillation the Signal Booster will automatically resume normal operation after a minimum of 1 minute. After 5 (ive) such automatic restarts, any problematic bands are permanently shut off until the Signal Booster has been manually restarted by momentarily removing power from the Signal Booster. Noise power, gain, and linearity are maintained by the Signal Booster’s microprocessor. Need help? www.weboost.com Customer Support 866-294-1660 Mon.- Fri. Hours: 7 am to 6 pm MST 11 2-Year Warranty weBoost Signal Boosters are warranted for two (2) years against defects in workmanship and/or materials. Warranty cases may be resolved by returning the product directly to the reseller with a dated proof of purchase. Signal Boosters may also be returned directly to the manufacturer at the consumer’s expense, with a dated proof of purchase and a Returned Material Authorization (RMA) number supplied by weboost. weBoost shall, at its option, either repair or replace the product. This warranty does not apply to any Signal Boosters determined by weBoost to have been subjected to misuse, abuse, neglect, or mishandling that alters or damages physical or electronic properties. Failure to use a surge protected AC Power Strip with at least a 1000 Joule rating will void your warranty. RMA numbers may be obtained by contacting Customer Support at 1-866-294-1660. Disclaimer: The information provided by weBoost is believed to be complete and accurate. However, no responsibility is assumed by weBoost for any business or personal losses arising from its use, or for any infringements of patents or other rights of third parties that may result from its use. Copyright © 2015 weBoost. All rights reserved. weBoost products covered by U.S. patent(s) and pending application(s) For patents go to: weboost.com/us/patents 3301 East Deseret Drive, St. George, UT 84790 web: www.weboost.com email: support@weboost.com phone: 866-294-1660 local: 435-673-5021 fax: 435-656-2432 111280_Connect3G-X_RevFCC_06-30-16
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