Wilson Electronics 460007 Model 460007 Signal Booster User Manual

Wilson Electronics, LLC Model 460007 Signal Booster

Contents

User Manual

Need help? www.WilsonElectronics.com Tech Support 866-294-1660
Mon.- Fri. Hours: 7 am to 6 pm MST
Sleek® 4G
Cellular Signal Booster
460007/460107
2Need help? www.WilsonElectronics.com Tech Support 866-294-1660
Mon.- Fri. Hours: 7 am to 6 pm MST
Contents
Package Contents ....................................................2
Installation Options ...................................................3
Option 1: Vehicle Installation ........................................3
Option 2: In-Building Installation ......................................4
Adjusting the Sleek 4G Arms ...........................................5
Troubleshooting .....................................................5
Understanding the Sleek 4G Lights ....................................5
Additional FAQ .......................................................6
Optional Accessories .................................................6
Signal Booster Specifications ..........................................7
Safety and Recommendations ..........................................7
Guarantee and Warranty ...................................... Back Cover
IT IS VERY IMPORTANT
TO POWER YOUR SIGNAL
BOOSTER USING A SURGE
PROTECTED AC POWER
STRIP WITH AT LEAST A 1000
JOULE RATING.
FAILURE TO DO THIS WILL VOID YOUR WARRANTY
IN THE EVENT OF A POWER SURGE OR LIGHTNING
STRIKE.
! ! THE SIGNAL BOOSTER UNIT IS DESIGNED
FOR USE IN AN INDOOR, TEMPERATURE-
CONTROLLED ENVIRONMENT (LESS
THAN 150 DEGREES FAHRENHEIT). IT IS
NOT INTENDED FOR USE IN ATTICS OR SIMILAR
LOCATIONS SUBJECT TO TEMPERATURES IN
EXCESS OF 150°F.
Sleek® 4G operates on (Band 12/17, 13) 700 / 800 / AWS (1700 / 2100) / (Band 2) 1900 MHz
Model #460007 FCC: PWO460007
FCC requires to never use the cell phone in the cradle next to your ear.
Mini-Magnet Mount Antenna
(301126)
Vehicle Dash
Adhesive
Mounting Bracket
DC Plug-In Power Supply
& USB cable
(859910)
Sleek 4G®Adjustable Arms
Inside this Package
Appearance of device and accessories may vary.
3Need help? www.WilsonElectronics.com Tech Support 866-294-1660
Mon.- Fri. Hours: 7 am to 6 pm MST
Installation Options
Option 1: Vehicle Installation
1. Attach the Mounting Bracket to the vehicle’s
dashboard.
 •Cleantheareawherethebracketistobe
mounted with the alcohol wipe included.
Allow the area to dry.
 •Peelthebackingtoexposetheadhesive
and press the bracket onto the desired
location on the dashboard. NOTE: Be
sure the tab is positioned vertically.
 •Allowtheadhesivetocurefor24hours
before you attach the Sleek 4G (Step
4).
2. Install the Outside Antenna. Select a
location on top of the car that is:
 •Nearthecenterofthevehicle’sroof.
 •Atleast12inchesfromanyother
antennas.
 •Freeofobstructions.
 •Atleast6inchesfromanywindows
(including sunroofs).
 •Atleast8inchesfromanypeople.
The Outside Antenna must be installed
vertically.
3. Run the Outside Antenna cable into the car.
The cable is strong enough that it may be
shut in most vehicle doors without damaging
the cable. For a cleaner look, carefully pull
down the door seal, run the cable under the
seal, and push the seal back into place. This
method reduces wear on the cable as the
door opens and closes.
4. Attach the Sleek 4G to the Mounting
Bracket. After waiting 24 hours for the
adhesive on the bracket to cure, attach the
Sleek 4G by aligning the rectangular hole
on the back of the Sleek 4G with the tab on
the Mounting Bracket, grasping the sides
of the Sleek 4G, and sliding it downward
approximately ¼ inch into place.
The Mounting Bracket is designed to swivel
for more convenient viewing angles. Once
the Sleek 4G is in place, you can adjust
the angle of the bracket by loosening the
knurled nut, applying gentle pressure to the
top or bottom of the Sleek 4G, and then
tightening the nut when the desired angle is
achieved.
5. Attach the antenna to the Sleek 4G.
Connect the cable from the Outside Antenna
to the antenna connector on the bottom of
the Sleek 4G. Do NOT plug in the power
supply (next step) until the Outside Antenna
cable is connected to the Sleek 4G.
Note: The Sleek 4G has a convenient USB
charging port located on the right side
of your booster. This port allows for
charging your phone or device, using
your existing cable.
4Need help? www.WilsonElectronics.com Tech Support 866-294-1660
Mon.- Fri. Hours: 7 am to 6 pm MST
 •Withthebracketinplace,attachthe
magnetbaseoftheantennatotheat
surface of the bracket. The antenna must
be mounted vertically for the best signal.
2. Install the Mounting Bracket and Sleek 4G.
Put your Sleek 4G in the Mounting Bracket
(see instructions under Vehicle Installation)
and place it in a convenient location such as
a desk or table top in the room where you will
use the phone. The location should be at least
three feet from the Outside Antenna to avoid
oscillation (feedback). Your cell phone must
be in the cradle for the Sleek 4G to amplify the
signal. Use a Bluetooth headset, wired hands-
free device or speakerphone for talking on the
phone.
3. Attach the antenna to the Sleek 4G.
Connect the cable from the Outside Antenna
to the antenna connector on the bottom of
the Sleek 4G. Do NOT plug in the power
supply (next step) until the Outside Antenna
cable is connected to the Sleek 4G.
4. Power up your Sleek. Connect the power
cable to the mini-USB port on the bottom of
the Sleek. Then insert the adapter into the
AC power supply (859969), sold separately.
Use only the supplied Wilson Electronics
power supply.
6. Power up your Sleek 4G. Connect the
power cable to the mini-USB port on the
bottom of the Sleek 4G. Then insert the
adapter into the vehicle 12V DC power
source. Use only the supplied Wilson
Electronics power supply. While the Sleek
4G may remain on, leaving the Sleek 4G
on in a vehicle when it is not running may
discharge the battery in a day or two. Also
note that some 12V DC power sources
are shut down when the vehicle ignition is
turned to off. Use a Bluetooth headset, wired
hands-free device or speakerphone for talking
on the phone.
Option 2: In-Building Installation
Note: Home Ofce Accessory Kit sold separately
1. Install the Outside Antenna to a window. For
best results:
 •Selectawindowonthesideofthe
building where you get the strongest cell
signal.
 •Attachthesuctioncupbracket(sold
separately) to the inside of a window so
the cable will reach the location of the
Mounting Bracket and Sleek 4G. Place
the bracket as high on the window as
possible.
 NOTE:Manynewerenergyefcientdual
pane windows use a metal coating that may
decrease the strength of a cellular signal,
reducing the effectiveness of the Sleek 4G.
If you have dual pane windows, consider a
Wilson Electronics signal boost product that
provides an option for mounting an antenna on
an outside wall or roof of a building.
5Need help? www.WilsonElectronics.com Tech Support 866-294-1660
Mon.- Fri. Hours: 7 am to 6 pm MST
 •IfusingaDCpowersupplyinyour
vehicle, ensure the power supply is
properly inserted. Then check the 12 volt
power from the car socket and the fuse.
Replace the fuse if necessary.
 •Ifusingapowerstripinabuilding,
ensure the power strip is plugged in and
turned on and that power is coming from
the outlet.
Red light: An red light indicates the Sleek
4G has powered down to protect the cell
tower. Separation between the Sleek 4G and
the Outside Antenna is important to prevent
oscillation (feedback), similar to when a
microphone is too close to a speaker. When
oscillation occurs, the Sleek 4G shuts down in
order to prevent interference in the cell tower.
If the light is red, move the Outside Antenna
farther away from the Sleek 4G. On a vehicle,
that usually means moving it farther toward the
back of the car. Remember to keep the antenna
at least 6 inches from any window or sunroof.
Adjusting the Sleek 4G Arms
Various sized arms are included with your Sleek
4G. These provide you with options to customize
theSleek4Gtotvirtuallyanycellphone.
 •Tochangearms,gentlyliftthearm
upward until the arm slides free from the
Sleek 4G.
 •Torepositionarms,movethearmabove
a different slot on the Sleek 4G and
gently slide the arm down until the arm
isrmlyinplace.
Troubleshooting
Understanding the Sleek 4G Lights
The light on the side of the Sleek 4G indicates
whether the system is working or if there are
problems. Take the following steps based on the
indicator light color when using the Sleek 4G.
Light off: If the light is not on:
 •Checkconnectionsonthepowersupply
toseethatitisrmlypluggedintoboth
the Sleek 4G and the power source.
Understanding the Sleek 4G Light
Inanofce,movethelocationoftheSleek4G
farther from the window where the antenna
is mounted. Once you have separated the
Outside Antenna and the Sleek 4G, reset the
Sleek 4G by disconnecting the power and then
reconnecting the power supply. If the light is
green, the Sleek 4G is working properly. If the
amber light is still on, move the Outside Antenna
farther away and repeat the process.
Green light: A green light indicates the Sleek
4G is working properly.
6Need help? www.WilsonElectronics.com Tech Support 866-294-1660
Mon.- Fri. Hours: 7 am to 6 pm MST
Additional FAQ:
What hours can I contact tech support?
Technical Support can be reached from 7:00am MST to 6:00pm MST, by calling (866-294-1660), or by email, at
tech@wilsonelectronics.com
How does weather affect the performance of my Outside Antenna?
Watervapor(e.g.rain,fog,snoworotherprecipitation)createsaneffectiveltertocellularsignal.Intimesof
heavy precipitation, you may see less performance.
What’s the difference between the 800 MHz and the 1900 MHz bands? How do I know which MHz band
my cell phone uses?
The Sleek 4G works with all major North American cellular providers on the 850 & 1900 MHz frequencies.
Traditionally, 850/1900MHz are associated with voice and 3G data; while 700MHz and 1700/2100MHz are
associated with 4G data. For more detail see below.
United States Carrier Frequency Use
We recommend visiting www.wirelessadvisor.com for information regarding the frequency band used by your cell
serviceproviderinaspecicgeographicallocation.
Optional Accessories
AC Power Supply
*(859969)
Gooseneck
Suction Cup
Cradle Mount
(901120)
Cup Holder
Cradle Mount
(901130)
Adjustable
Desk Mount
*(901137)
Mobile Antennas
Antenna Window Mount
(Used with Mini-Magnet
Mount Antenna)
*(901128)
Vehicle Dash
Mounting Kit
-Rugged/Screw Mount-
-Adhesive Mount-
-Vent Clip Mount-
(901134)
(included in some kits)
* All 3 available together in the Home Accessory Kit - 859970
Carrying case included
Appearance of device and accessories may vary. (This product is not marketed by Verizon Wireless or AT&T).
Mobile Power
Supply
(859984)
Mini-Mag
•301126w/12.5RG174cable-SMA
•301113w/12.5RG174cable-FME
12” Mag Mount w/ 12.5’ RG174
•311103
•311125
•311128
•311703
•314202
Trucker antenna w/10.5’ RG58
•311101
•311701
Trucker antenna w/13.5’ RG58
•311119
•311133
NMO Antenna’s w/ RG174
Kit 311104-17410
•800/1900NMOantenna
•10’RG174cable
Kit 311112-17410
•800/1900NMOantenna
•10’RG174cable
Kit 314203-17410
•800/900/1900NMOantenna
•10’RG174cable
Marine Antenna
Kit 311130-5810
•MarineAntenna
•10’RG58cable
Glass Mount w/14’ RG58 cable
•311102
•311114(MiniGlassMount)
NMO Antenna’s w/ RG58
Kit 311104-5810
•800/1900NMOantenna
•10’RG58cable
Kit 311112-5810
•800/1900NMOantenna
•10’RG58cable
Kit 314203-5810
•800/900/1900NMOantenna
•10’RG58cable
NMO Antenna’s w/ LMR400
Kit 311104-40015
•800/1900NMOantenna
•15’LMR400cable
Kit 311112-40015
•800/1900NMOantenna
•15’LMR400cable
Kit 314203-40015
•800/900/1900NMOantenna
•15’LMR400cable
Outside Fixed Antennas
50 Ohm Outside Antenna Kits
Kit 314453-5825
•50OhmPoleMountPanelAntenna
•25’RG58Cable
Kit 314411-5825
•50OhmWideBandDirectional
•25’RG58Cable
Kit 301111-5850
•YagiDirectionalAntenna
•50’RG58Cable
Kit 311124-5840
•1900MHzYagiDirectional
•40’RG58Cable
Kit 311203-5820
•Omni-Directionalantenna
•20’RG58Cable
Kit 311129-5830
•800MHzYagiAntenna
•30’RG58Cable
Kit 314411-40075
•50OhmWideBandDirectional
•75’LMR400Cable
Kit 311203-40020
•Omni-Directionalantenna
•20’LMR400Cable
Kit 301111-400170
•YagiDirectionalw/N-Female
•170’LMR400
Kit 311124-400100
•1900MHzYagiDirectional
•100’LMR400Cable
Kit 311129-400100
•800MHzYagiAntenna
•100’LMR400Cable
Kit 314453-40075
•50OhmPoleMountPanelAntenna
•75’LMR400Cable
75 Ohm Outside Antenna Kits
Kit 301111-0675
•YagiDirectionalAntenna
•75’RG6Cable
•N-MaletoF-Femaleadapter
Kit 311201-0620
•OmniDirectionalw/F-Female
•20’RG6Cable
Kit 311124-0660
•1900MHzYagiDirectional
•60’RG6Cable
•N-MaletoF-Femaleadapter
Kit 311129-0650
•800MHzYagiDirectional
•50’RG6Cable
•N-MaletoF-Femaleadapter
Kit 314473-0640
•75OhmPoleMountPanelAntenna
•40’RG6Cable
Kit 314475-0630
•75OhmWideBandDirectional
•30’RG6Cable
Kit 311141-0620
•75OhmGreyBrickAntenna
•20’RG6Cable
Kit 301111-11140
•YagiDirectionalAntenna
•140’RG11Cable
•N-MaletoF-Femaleadapter
Kit 311201-1120
•OmniDirectionalw/F-Female
•20’RG11Cable
Kit 311124-11110
•1900MHzYagiDirectional
•110’RG11Cable
•N-MaletoF-Femaleadapter
Kit 311129-1180
•800MHzYagiDirectional
•80’RG11Cable
•N-MaletoF-Femaleadapter
Kit 314473-1175
•75OhmPoleMountPanelAntenna
•75’RG11Cable
Kit 314475-1175
•75OhmWideBandDirectional
•75’RG11Cable
Kit 311141-1120
•75OhmGreyBrickAntenna
•20’RG11Cable
7Need help? www.WilsonElectronics.com Tech Support 866-294-1660
Mon.- Fri. Hours: 7 am to 6 pm MST
Safety and Recommendations
WARNING: Connecting the Signal Booster directly to the cell phone with use of an adapter will damage the cell phone.
WARNING: Use only the power supply provided in this package. Use of a non-Wilson Electronics product may damage
your equipment.
WARNING: To uphold compliance with network protection standards, all active wireless devices must maintain at least
18” of separation distance from mobile inside antennas, 4’ of separation distance from desktop antennas
and 6’ of separation distance from Panel and Dome antennas.
WARNING: The Signal Booster unit is designed for use in an indoor, temperature-controlled environment (less than 150
degrees Fahrenheit). It is not intended for use in attics or similar locations subject to temperatures in excess
of that range.
RF SAFETY WARNING: Any antenna used with this device must be located at least 8 inches from all persons. The FCC
requires that a cell phone with cradle attached may only be used with the cradle mounted as illustrated in
this installation guide. A cell phone held near the ear must be without the cradle attached.
WARNING: The Outside Antenna must be installed no higher than 10 meters (32’9”) above ground.
This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation. Changes or modifications not expressly approved by Wilson Electronics could void the authority to
operate this equipment.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your
provider’s consent. Most wireless providers consent to the use of signal boosters. Some
providers may not consent to the use of this device on their network. If you are unsure, contact
your provider.
You MUST operate this device with approved antennas and cables as specified by the
manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person.
You MUST cease operating this device immediately if requested by the FCC or a licensed
wireless service provider.
WARNING. E911 location information may not be provided or may be inaccurate for calls served
by using this device.
This is a CONSUMER device.
8Need help? www.WilsonElectronics.com Tech Support 866-294-1660
Mon.- Fri. Hours: 7 am to 6 pm MST
3301 East Deseret Drive, St. George, UT 84790
web: www.WilsonElectronics.com email: tech@wilsonelectronics.com
phone: 866-294-1660 local: 435-673-5021 fax: 435-656-2432
Copyright © 2014 Wilson Electronics, LLC All rights reserved.
U.S. Patent Nos.– 7,221,967; 7,729,669; 7,486,929; 7,409,186; 7,783,318; 8,583,034; 8,583,033
Disclaimer: The information provided by Wilson Electronics, LLC is believed to be complete
and accurate. However, no responsibility is assumed by Wilson Electronics, LLC
for any business or personal losses arising from its use, or for any infringements
of patents or other rights of third parties that may result from its use.
30-Day Money-Back Guarantee
All Wilson Electronics products are protected by Wilson Electronics 30-day money-back guarantee. If
for any reason the performance of any product is not acceptable, simply return the product directly to the
reseller with a dated proof of purchase.
2-Year Warranty
Wilson Electronics Signal Boosters are warranted for two (2) years against defects in workmanship and/or
materials. Warranty cases may be resolved by returning the product directly to the reseller with a dated proof
of purchase.
Signal Boosters may also be returned directly to the manufacturer at the consumer’s expense, with a dated
proof of purchase and a Returned Material Authorization (RMA) number supplied by Wilson Electronics.
Wilson Electronics shall, at its option, either repair or replace the product. Wilson Electronics will pay for
delivery of the repaired or replaced product back to the original consumer if located within the continental U.S.
This warranty does not apply to any Signal Boosters determined by Wilson Electronics to have been subjected
to misuse, abuse, neglect, or mishandling that alters or damages physical or electronic properties.
Failure to use a surge protected AC Power Strip with at least a 1000 Joule rating will void your warranty.
RMA numbers may be obtained by contacting Technical Support at 866-294-1660.
111284_RevP_01.20.14
Signal Booster Specifications
Sleek 4G
Model Number 460007
Connectors SMA-Female
Antenna Impedance 50 Ohms
Frequency 698-746 MHz, 746-787 MHz, 824-894 MHz, 1850-1990 MHz, 1710-1755/2110-2155 MHz
Power output for single cell phone (dBm) 700 MHz Band 12 700 MHz Band 13 800 MHz 1900 MHz 1700 MHz
Uplink 24.4 23.1 24.9 22.7 22.0
Power output for single cell phone (dBm) 700 MHz Band 12 700 MHz Band 13 800 MHz 1900 MHz 2100 MHz
Downlink -26.0 -27.8 -27.3 -26.8 -28.6
Noise Figure (typical downlink/uplink) 3 dB nominal
Isolation > 40 dB
Power Requirements 5.5 V 2 A
Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be adjusted without factory
reprogramming or disabling the hardware. The Signal Booster will amplify, but not alter incoming and outgoing signals in order to increase
coverage of authorized frequency bands only. If the Signal Booster is not in use for five minutes, it will reduce gain until a signal is detected.
If a detected signal is too high in a frequency band, or if the Signal Booster detects an oscillation, the Signal Booster will automatically turn
the power off on that band. For a detected oscillation the Signal Booster will automatically resume normal operation after a minimum of 1
minute. After 5 (five) such automatic restarts, any problematic bands are permanently shut off until the Signal Booster has been manually
restarted by momentarily removing power from the Signal Booster. Noise power, gain, and linearity are maintained by the Signal Booster’s
microprocessor.

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