Wilson Electronics 460007 Cellular Signal Booster User Manual

Wilson Electronics, LLC Cellular Signal Booster Users Manual

Contents

Users Manual

Need help? www.WilsonElectronics.com Tech Support 866-294-1660Mon.- Fri. Hours: 7 am to 6 pm MSTSleek® 4GCellular Signal Booster 460007/460107
2Need help? www.WilsonElectronics.com Tech Support 866-294-1660Mon.- Fri. Hours: 7 am to 6 pm MSTContentsPackage Contents ....................................................2Installation Options ...................................................3Option 1: Vehicle Installation ........................................3Option 2: In-Building Installation ......................................4Adjusting the Sleek 4G Arms ...........................................5Troubleshooting .....................................................5Understanding the Sleek 4G Lights ....................................5Additional FAQ .......................................................6Optional Accessories .................................................6Signal Booster Specifications ..........................................7 Safety and Recommendations ..........................................7Guarantee and Warranty ...................................... Back CoverIT IS VERY IMPORTANT TO POWER YOUR SIGNAL BOOSTER USING A SURGE PROTECTED AC POWER STRIP WITH AT LEAST A 1000 JOULE RATING.FAILURE TO DO THIS WILL VOID YOUR WARRANTY IN THE EVENT OF A POWER SURGE OR LIGHTNING STRIKE.! ! THE SIGNAL BOOSTER UNIT IS DESIGNED FOR USE IN AN INDOOR, TEMPERATURE-CONTROLLED ENVIRONMENT (LESS THAN 150 DEGREES FAHRENHEIT). IT IS NOT INTENDED FOR USE IN ATTICS OR SIMILAR LOCATIONS SUBJECT TO TEMPERATURES IN EXCESS OF 150°F.Sleek® 4G operates on (Band 12/17, 13) 700 / 800 / AWS (1700 / 2100) / (Band 2) 1900 MHz Model #460007 FCC: PWO460007 FCC requires to never use the cell phone in the cradle next to your ear. Mini-Magnet Mount Antenna(301126)Vehicle DashAdhesive Mounting BracketDC Plug-In Power Supply & USB cable(859910)Sleek 4G®Adjustable ArmsInside this PackageAppearance of device and accessories may vary.
3Need help? www.WilsonElectronics.com Tech Support 866-294-1660Mon.- Fri. Hours: 7 am to 6 pm MSTInstallation OptionsOption 1: Vehicle Installation1. Attach the Mounting Bracket to the vehicle’s dashboard. mounted with the alcohol wipe included. Allow the area to dry. and press the bracket onto the desired location on the dashboard. NOTE: Be sure the tab is positioned vertically.  before you attach the Sleek 4G (Step 4). 2. Install the Outside Antenna. Select a location on top of the car that is:   antennas.   (including sunroofs).   The Outside Antenna must be installed vertically.3. Run the Outside Antenna cable into the car. The cable is strong enough that it may be shut in most vehicle doors without damaging the cable. For a cleaner look, carefully pull down the door seal, run the cable under the seal, and push the seal back into place. This method reduces wear on the cable as the door opens and closes. 4. Attach the Sleek 4G to the Mounting Bracket. After waiting 24 hours for the adhesive on the bracket to cure, attach the Sleek 4G by aligning the rectangular hole on the back of the Sleek 4G with the tab on the Mounting Bracket, grasping the sides of the Sleek 4G, and sliding it downward approximately ¼ inch into place. The Mounting Bracket is designed to swivel for more convenient viewing angles. Once the Sleek 4G is in place, you can adjust the angle of the bracket by loosening the knurled nut, applying gentle pressure to the top or bottom of the Sleek 4G, and then tightening the nut when the desired angle is achieved. 5. Attach the antenna to the Sleek 4G. Connect the cable from the Outside Antenna to the antenna connector on the bottom of the Sleek 4G. Do NOT plug in the power supply (next step) until the Outside Antenna cable is connected to the Sleek 4G. Note: The Sleek 4G has a convenient USB charging port located on the right side of your booster. This port allows for charging your phone or device, using your existing cable.
4Need help? www.WilsonElectronics.com Tech Support 866-294-1660Mon.- Fri. Hours: 7 am to 6 pm MST surface of the bracket. The antenna must be mounted vertically for the best signal. 2. Install the Mounting Bracket and Sleek 4G. Put your Sleek 4G in the Mounting Bracket (see instructions under Vehicle Installation) and place it in a convenient location such as a desk or table top in the room where you will use the phone. The location should be at least three feet from the Outside Antenna to avoid oscillation (feedback). Your cell phone must be in the cradle for the Sleek 4G to amplify the signal. Use a Bluetooth headset, wired hands-free device or speakerphone for talking on the phone. 3. Attach the antenna to the Sleek 4G. Connect the cable from the Outside Antenna to the antenna connector on the bottom of the Sleek 4G. Do NOT plug in the power supply (next step) until the Outside Antenna cable is connected to the Sleek 4G.4. Power up your Sleek. Connect the power cable to the mini-USB port on the bottom of the Sleek. Then insert the adapter into the AC power supply (859969), sold separately. Use only the supplied Wilson Electronics power supply. 6. Power up your Sleek 4G. Connect the power cable to the mini-USB port on the bottom of the Sleek 4G. Then insert the adapter into the vehicle 12V DC power source. Use only the supplied Wilson Electronics power supply. While the Sleek 4G may remain on, leaving the Sleek 4G on in a vehicle when it is not running may discharge the battery in a day or two. Also note that some 12V DC power sources are shut down when the vehicle ignition is turned to off. Use a Bluetooth headset, wired hands-free device or speakerphone for talking on the phone.Option 2: In-Building Installation1. Install the Outside Antenna to a window. For best results: building where you get the strongest cell signal. separately) to the inside of a window so the cable will reach the location of the Mounting Bracket and Sleek 4G. Place the bracket as high on the window as possible.  pane windows use a metal coating that may decrease the strength of a cellular signal, reducing the effectiveness of the Sleek 4G. If you have dual pane windows, consider a Wilson Electronics signal boost product that provides an option for mounting an antenna on an outside wall or roof of a building.
5Need help? www.WilsonElectronics.com Tech Support 866-294-1660Mon.- Fri. Hours: 7 am to 6 pm MST vehicle, ensure the power supply is properly inserted. Then check the 12 volt power from the car socket and the fuse. Replace the fuse if necessary.  ensure the power strip is plugged in and turned on and that power is coming from the outlet.Red light: An red light indicates the Sleek 4G has powered down to protect the cell tower. Separation between the Sleek 4G and the Outside Antenna is important to prevent oscillation (feedback), similar to when a microphone is too close to a speaker. When oscillation occurs, the Sleek 4G shuts down in order to prevent interference in the cell tower.If the light is red, move the Outside Antenna farther away from the Sleek 4G. On a vehicle, that usually means moving it farther toward the back of the car. Remember to keep the antenna at least 6 inches from any window or sunroof.Adjusting the Sleek 4G ArmsVarious sized arms are included with your Sleek 4G. These provide you with options to customize  upward until the arm slides free from the Sleek 4G.  a different slot on the Sleek 4G and gently slide the arm down until the arm  Troubleshooting Understanding the Sleek 4G LightsThe light on the side of the Sleek 4G indicates whether the system is working or if there are problems. Take the following steps based on the indicator light color when using the Sleek 4G.Light off: If the light is not on: the Sleek 4G and the power source.Understanding the Sleek 4G Lightfarther from the window where the antenna is mounted. Once you have separated the Outside Antenna and the Sleek 4G, reset the Sleek 4G by disconnecting the power and then reconnecting the power supply. If the light is green, the Sleek 4G is working properly. If the amber light is still on, move the Outside Antenna farther away and repeat the process.Green light: A green light indicates the Sleek 4G is working properly.
6Need help? www.WilsonElectronics.com Tech Support 866-294-1660Mon.- Fri. Hours: 7 am to 6 pm MSTAdditional FAQ: What hours can I contact tech support? Technical Support can be reached from 7:00am MST to 6:00pm MST, by calling (866-294-1660), or by email, at tech@wilsonelectronics.comHow does weather affect the performance of my Outside Antenna?heavy precipitation, you may see less performance.What’s the difference between the 800 MHz and the 1900 MHz bands? How do I know which MHz band my cell phone uses?The Sleek 4G works with all major North American cellular providers on the 850 & 1900 MHz frequencies. Traditionally, 850/1900MHz are associated with voice and 3G data; while 700MHz and 1700/2100MHz are associated with 4G data. For more detail see below.United States Carrier Frequency UseWe recommend visiting www.wirelessadvisor.com for information regarding the frequency band used by your cell Optional AccessoriesAC Power Supply*(859969)Gooseneck Suction Cup Cradle Mount(901120)Cup Holder Cradle Mount(901130)Adjustable Desk Mount*(901137)Mobile AntennasAntenna Window Mount(Used with Mini-Magnet Mount Antenna)*(901128)Vehicle Dash Mounting Kit-Rugged/Screw Mount--Adhesive Mount--Vent Clip Mount-(901134)(included in some kits)Carrying case includedAppearance of device and accessories may vary. (This product is not marketed by Verizon Wireless or AT&T).Mobile Power Supply(859984)Mini-Mag12” Mag Mount w/ 12.5’ RG174Trucker antenna w/10.5’ RG58Trucker antenna w/13.5’ RG58NMO Antenna’s w/ RG174Kit 311104-17410Kit 311112-17410Kit 314203-17410Marine AntennaKit 311130-5810Glass Mount w/14’ RG58 cableNMO Antenna’s w/ RG58Kit 311104-5810Kit 311112-5810Kit 314203-5810NMO Antenna’s w/ LMR400Kit 311104-40015Kit 311112-40015Kit 314203-40015Outside Fixed AntennasKit 314453-5825Kit 314411-5825Kit 301111-5850Kit 311124-5840Kit 311203-5820Kit 311129-5830Kit 314411-40075Kit 311203-40020Kit 301111-400170Kit 311124-400100Kit 311129-400100Kit 314453-40075Kit 301111-0675Kit 311201-0620Kit 311124-0660Kit 311129-0650Kit 314473-0640Kit 314475-0630Kit 311141-0620Kit 301111-11140Kit 311201-1120Kit 311124-11110Kit 311129-1180Kit 314473-1175Kit 314475-1175Kit 311141-1120
7Need help? www.WilsonElectronics.com Tech Support 866-294-1660Mon.- Fri. Hours: 7 am to 6 pm MSTSafety and Recommendations WARNING: Connecting the Signal Booster directly to the cell phone with use of an adapter will damage the cell phone. WARNING: Use only the power supply provided in this package. Use of a non-Wilson Electronics product may damage your equipment. WARNING: To uphold compliance with network protection standards, all active wireless devices must maintain at least 18” of separation distance from mobile inside antennas, 4’ of separation distance from desktop antennas and 6’ of separation distance from Panel and Dome antennas. WARNING: The Signal Booster unit is designed for use in an indoor, temperature-controlled environment (less than 150 degrees Fahrenheit). It is not intended for use in attics or similar locations subject to temperatures in excess of that range. RF SAFETY WARNING: Any antenna used with this device must be located at least 8 inches from all persons. The FCC requires that a cell phone with cradle attached may only be used with the cradle mounted as illustrated in this installation guide. A cell phone held near the ear must be without the cradle attached. WARNING: The Outside Antenna must be installed no higher than 10 meters (32’9”) above ground.This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by Wilson Electronics could void the authority to operate this equipment.BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless providers consent to the use of signal boosters. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider.You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person.You MUST cease operating this device immediately if requested by the FCC or a licensed wireless service provider.WARNING. E911 location information may not be provided or may be inaccurate for calls served by using this device.This is a CONSUMER device.
8Need help? www.WilsonElectronics.com Tech Support 866-294-1660Mon.- Fri. Hours: 7 am to 6 pm MST3301 East Deseret Drive, St. George, UT 84790web: www.WilsonElectronics.com email: tech@wilsonelectronics.comphone: 866-294-1660 local: 435-673-5021 fax: 435-656-2432Copyright © 2014 Wilson Electronics, LLC All rights reserved. U.S. Patent Nos.– 7,221,967; 7,729,669; 7,486,929; 7,409,186; 7,783,318; 8,583,034; 8,583,033Disclaimer: The information provided by Wilson Electronics, LLC is believed to be complete and accurate. However, no responsibility is assumed by Wilson Electronics, LLC for any business or personal losses arising from its use, or for any infringements of patents or other rights of third parties that may result from its use.30-Day Money-Back GuaranteeAll Wilson Electronics products are protected by Wilson Electronics 30-day money-back guarantee. If for any reason the performance of any product is not acceptable, simply return the product directly to the reseller with a dated proof of purchase.2-Year WarrantyWilson Electronics Signal Boosters are warranted for two (2) years against defects in workmanship and/or materials. Warranty cases may be resolved by returning the product directly to the reseller with a dated proof of purchase.Signal Boosters may also be returned directly to the manufacturer at the consumer’s expense, with a dated proof of purchase and a Returned Material Authorization (RMA) number supplied by Wilson Electronics. Wilson Electronics shall, at its option, either repair or replace the product. Wilson Electronics will pay for delivery of the repaired or replaced product back to the original consumer if located within the continental U.S.This warranty does not apply to any Signal Boosters determined by Wilson Electronics to have been subjected to misuse, abuse, neglect, or mishandling that alters or damages physical or electronic properties.Failure to use a surge protected AC Power Strip with at least a 1000 Joule rating will void your warranty.RMA numbers may be obtained by contacting Technical Support at 866-294-1660.111284_RevP_01.20.14Signal Booster Specifications Sleek 4GModel Number 460007Connectors SMA-FemaleAntenna Impedance 50 OhmsFrequency 698-746 MHz, 746-787 MHz, 824-894 MHz, 1850-1990 MHz, 1710-1755/2110-2155 MHzPower output for single cell phone (dBm) 700 MHz Band 12 700 MHz Band 13 800 MHz 1900 MHz 1700 MHzUplink 24.4 23.1 24.9 22.7 22.0Power output for single cell phone (dBm) 700 MHz Band 12 700 MHz Band 13 800 MHz 1900 MHz 2100 MHzDownlink -26.0 -27.8 -27.3 -26.8 -28.6Noise Figure (typical downlink/uplink) 3 dB nominal Isolation > 40 dBPower Requirements 5.5 V 2 AEach Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be adjusted without factory reprogramming or disabling the hardware. The Signal Booster will amplify, but not alter incoming and outgoing signals in order to increase coverage of authorized frequency bands only. If the Signal Booster is not in use for five minutes, it will reduce gain until a signal is detected. If a detected signal is too high in a frequency band, or if the Signal Booster detects an oscillation, the Signal Booster will automatically turn the power off on that band. For a detected oscillation the Signal Booster will automatically resume normal operation after a minimum of 1 minute. After 5 (five) such automatic restarts, any problematic bands are permanently shut off until the Signal Booster has been manually restarted by momentarily removing power from the Signal Booster. Noise power, gain, and linearity are maintained by the Signal Booster’s microprocessor.

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