Wilson Electronics 460013 Model 460013 Signal Booster User Manual

Wilson Electronics, LLC Model 460013 Signal Booster

User Manual

Need help? www.WilsonElectronics.com Tech Support 866-294-1660Mon.- Fri. Hours: 7 am to 6 pm MSTMobilePro®Cellular Signal Booster460113
2Need help? www.WilsonElectronics.com Tech Support 866-294-1660Mon.- Fri. Hours: 7 am to 6 pm MSTContentsPackage Contents ....................................................3Optional Accessories .................................................3Installation Options ...................................................3Vehicle Installation Option ..........................................3In-Building Installation Option ........................................5Understanding the MobilePro Light ......................................6Recommended Additional FAQ .........................................6Safety and Recommendations ..........................................8Signal Booster Specifications ..........................................9Guarantee and Warranty ...................................... Back Cover IT IS VERY IMPORTANT TO POWER YOUR SIGNAL BOOSTER USING A SURGE PROTECTED AC POWER STRIP WITH AT LEAST A 1000 JOULE RATING.FAILURE TO DO THIS WILL VOID YOUR WARRANTY IN THE EVENT OF A POWER SURGE OR LIGHTNING STRIKE.! ! THE SIGNAL BOOSTER UNIT IS DESIGNED FOR USE IN AN INDOOR, TEMPERATURE-CONTROLLED ENVIRONMENT (LESS THAN 150 DEGREES FAHRENHEIT). IT IS NOT INTENDED FOR USE IN ATTICS OR SIMILAR LOCATIONS SUBJECT TO TEMPERATURES IN EXCESS OF 150°F.Installation Instructions for the Following Wilson Electronics Signal Booster:MobilePro® Dual-Band Wireless Smart Technology ™ Signal BoosterModel # 460013 FCC ID: PWO460013 IC: 4726A-460013The term “IC” before the radio certification number only signifies that Industry Canada technical specifications were met.
3Need help? www.WilsonElectronics.com Tech Support 866-294-1660Mon.- Fri. Hours: 7 am to 6 pm MSTTo purchase call 800-204-4104 or go to www.WilsonElectronics.comRefer to page 7 for additional Antenna Kit Options12” Antenna(311103)MarineAntenna(311130-5810)Trucker Antenna(311133)Mobile PowerSupply(859984)Optional Antennas KitsGooseneck Suction Cup Cradle Mount(901120)Cup Holder Cradle Mount(901130)Adjustable Desk Mount(901137)Mounting OptionsInstallation OptionsBefore you start your installation, read through each step of the instructions. Also, watch the installation video at wilsonelectronics.com/MobileProvideo. You can install MobilePro in room or other building using the following steps. Vehicle Installation Option1. Install the Outside Antenna. Select a location on top of the car that is:  the center of the vehicle’s roof. antennas.   (including sunroofs).   The Outside Antenna must be installed vertically. 2. Run the Outside Antenna cable into the car. The cable is strong enough that it may be shut in most vehicle doors without damaging the cable. For a cleaner look, carefully pull down the door seal, run the cable under the seal, and push the seal back into place. This method reduces wear on the cable as the door opens and closes. Optional AccessoriesWirelessSignal BoosterMini-MagnetMount Antenna(301126)AC DC Power Supply(859969) USB power cable with power power adapter(859963)AntennaWindow Mount(901128)Package ContentsCarrying case includedAppearance of device and accessories may vary.Mobile Power SupplyVehicle Dash Mounting Kit-Rugged/Screw Mount-Adhesive Mount-Vent Clip Mount -Alcohol Prep Pad
4Need help? www.WilsonElectronics.com Tech Support 866-294-1660Mon.- Fri. Hours: 7 am to 6 pm MST3. Attach the Adhesive Mounting Bracket to the vehicle’s dashboard.  mounted with the alcohol wipe included. Allow the area to dry.  and press the bracket onto the desired location on the dashboard. NOTE: Be sure the tab is positioned vertically.  before you attach the MobilePro (Step 4).4. Attach the MobilePro signal booster to the Mounting Bracket. After waiting 24 hours for the adhesive on the bracket to cure, attach the signal booster by aligning the rectangular hole on the back of the signal booster with the tab on the Mounting Bracket, grasping the sides of the signal booster, and sliding it downward  The Mounting Bracket is designed to swivel for more convenient viewing angles. Once the signal booster is in place, you can adjust the angle of the bracket by loosening the knurled nut, applying gentle pressure to the top or bottom of the signal booster, and then tightening the nut when the desired angle is achieved.5. Attach the antenna cable to the antenna connector on the bottom of the signal booster. The antenna cable must be connected before 6. Power up your MobilePro. Connect the power cable to the mini-USB port on the bottom of the signal booster. Connect the other end of the power cord to the DC adapter and insert the adapter into the vehicle 12V DC power source. Use only the supplied Wilson Electronics power supply. While the MobilePro may remain on, leaving the MobilePro on in a vehicle when it is not running may discharge the battery in a day or two. Also note that some 12V DC power sources are shut down when the vehicle ignition is turned to off. Alternative Mounting for Weak Signal Areas.If you know you drive through particularly weak signal areas, you may want to mount your signal booster closer to your cell phone when in use. To do this, attach a strip of double-sided Velcro (available at most hardware or fabric stores) to the back of the MobilePro and to your center console of your vehicle. Press MobilePro to console.Alternative mounting options available. Contact Tech Support at 866-294-1660 for details.
5Need help? www.WilsonElectronics.com Tech Support 866-294-1660Mon.- Fri. Hours: 7 am to 6 pm MSTInstallation OptionsIn-Building Installation Option 1. Install the antenna to a window. These instructions are for use with the Wilson Electronics Magnet-Mount or Mini-Magnet Mount Antenna. If you purchased a different antenna separately, follow the instructions included with that antenna.  where you get the strongest cell signal. You can determine the strongest signal area by walking around the building and checking the bars on your mobile phone. You should wait 30 seconds for new signal strength to register. For a more accurate method of determining signal strength, read the instructions at http://www.wilsonelectronics.com/test-mode-instructions. WAIT 30SECONDS window as possible with the alcohol prep pad. Attach the suction cup bracket to the cleaned spot on the inside of the window. a metal coating that may decrease the strength of a cellular signal, reducing the effectiveness of the MobilePro. If you have dual pane windows, consider a Wilson Electronics signal boost product that provides an option for mounting an antenna on an outside wall or roof of a building.  surface of the bracket. The antenna must be mounted vertically for the best signal.2. Attach the antenna to the MobilePro signal booster. Connect the cable from the antenna to the connector on the bottom of the signal booster. Do NOT plug in the power supply (step 4) until the antenna cable is connected to the MobilePro signal booster.3. Place the MobilePro signal booster in a convenient location close to your cellular device. This can be on a desk, a tabletop, a shelf, or the optional desktop mount (sold separately). The MobilePro works best when within three feet of your mobile device. WORKS BEST WHEN WITHIN 3 FEET4. Connect the MobilePro to a power supply. Attach the AC power cord to the mini-USB port on the bottom of the signal booster. Plug the AC power cord into a surge protected power strip.
6Need help? www.WilsonElectronics.com Tech Support 866-294-1660Mon.- Fri. Hours: 7 am to 6 pm MSTRecommended Additional FAQ: What hours can I contact tech support? Technical Support can be reached from 7:00am to 6:00pm MST, by calling (866-294-1660), or by email, at tech@wilsonelectronics.comHow does weather affect the performance of my Outside Antenna?Water vapor (e.g. rain, fog, snow or other signal. In times of heavy precipitation, you may see less performance.What’s the difference between the 800 MHz and the 1900 MHz bands? How do I know which MHz band my cell phone uses?The MobilePro works with all major North American cellular providers on the 800 & 1900 MHz frequencies. Traditionally, 800/1900MHz are associated with voice and 3G data; while 700MHz and 1700/2100MHz are associated with 4G data. For more detail see below.United States Carrier Frequency UseWe recommend visiting www.wirelessadvisor.com for information regarding the frequency Understanding the MobilePro Signal Booster Light The light on the front of the MobilePro signal booster indicates whether the system is working or if there are problems. Take the following steps based on the indicator light color when using the MobilePro signal booster.Light off: If the light is not on:  signal booster and the power source.  vehicle, ensure the power supply is properly inserted. Then check the 12 volt power from the car socket and the fuse. Replace the fuse if necessary.  the power strip is plugged in and turned on and that power is coming from the outlet. Red light: An red light indicates the MobilePro has powered down to protect the cell tower from oscillation (feedback). You may need to move the antenna farther from the signal booster to prevent further oscillation. In a vehicle, that usually means moving the antenna farther toward the back of the car. Remember to keep the antenna at least 6 inches from any window or sunroof.In a building, move the location of the MobilePro farther from the window where the antenna is mounted. Once you have separated the antenna and the signal booster, reset the MobilePro by disconnecting the power and then reconnecting the power supply. If the light is green, the MobilePro is working properly. If the red light is still on, move the Outside Antenna farther away and repeat the process. Green light: A green light indicates the MobilePro is working properly. If you have additional questions about the installation or operation of your MobilePro signal booster, please contact the Wilson Electronics technical support team at 866-294-1660 or email tech@wilsonelectronics.com.
7Need help? www.WilsonElectronics.com Tech Support 866-294-1660Mon.- Fri. Hours: 7 am to 6 pm MSTMini-Mag301126 w/12.5 RG174 cable-SMA301113 w/12.5 RG174 cable-FME12” Mag Mount311103 w/12.5’ RG174311125 w/12.5’ RG174311128 w/12.5’ RG174314202 w/12.5’ RG174311703 w/12.5’ RG174Trucker Antenna311101 w/10.5’ RG58311701 w/10.5’ RG58311119 w/13.5’ RG58311133 w/13.5’ RG58NMO Antenna’sKit 311104-17410Kit 311112-17410Kit 314203-17410Marine AntennaKit 311130-5810Glass Mount311114 (Mini Glass Mount) w/14’ RG58 cable311102 w/14’ RG58 cableNMO Antenna’sKit 311104-5810Kit 311112-5810Kit 314203-5810Kit 311104-40015Kit 311112-40015Kit 314203-40015Antenna Kit Options
8Need help? www.WilsonElectronics.com Tech Support 866-294-1660Mon.- Fri. Hours: 7 am to 6 pm MSTSafety and Recommendations WARNING: Connecting the Signal Booster directly to the cell phone with use of an adapter will damage the cell phone. WARNING: Use only the power supply provided in this package. Use of a non-Wilson Electronics product may damage your equipment. WARNING: The Signal Booster unit is designed for use in an indoor, temperature-controlled environment (less than 150 of that range. RF SAFETY WARNING: Any antenna used with this device must be located at least 8 inches from all persons.BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless providers consent to the use of signal boosters. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider.You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person.You MUST cease operating this device immediately if requested by the FCC or a licensed wireless service provider.WARNING. E911 location information may not be provided or may be inaccurate for calls served by using this device.This is a CONSUMER device.This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause operate this equipment.Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be adjusted without factory reprogramming or disabling the hardware. The Signal Booster will amplify, but not alter incoming and outgoing signals in order to increase coverage of authorized frequency bands only. If the Signal Booster is not in use for five minutes, it will reduce gain until a signal is detected. If a detected signal is too high in a frequency band, or if the Signal Booster detects an oscillation, the Signal Booster will automatically turn the power off on that band. For a detected oscillation the Signal Booster will automatically resume normal operation after a minimum of 1 minute. After 5 (five) such automatic restarts, any problematic bands are permanently shut off until the Signal Booster has been manually restarted by momentarily removing power from the Signal Booster. Noise power, gain, and linearity are maintained by the Signal Booster’s microprocessor.
9Need help? www.WilsonElectronics.com Tech Support 866-294-1660Mon.- Fri. Hours: 7 am to 6 pm MSTSignal Booster Specifications MobilePro®Model Number 460013Connectors SMAAntenna Impedance 50 OhmsFrequency 824-894 MHz/1850-1990 MHzPassband Gain (nominal) 800 MHz40.81900 MHz41.720 dB Bandwidth (MHz) 800 MHz 1900 MHzTypical40.441.583.384.6Power output for single cell phone (dBm) 800 MHz 1900 MHzUplinkDownlink26.9-3.526.22.2Power output for multiple received channels (Uplink) dBmNo. Tones800 MHz 1900 MHz225.8 18.5322.3 14.9419.8 12.4517.9 10.5616.3 8.9Power output for multiple received channels (Downlink) dBm No. Tones800 MHz 1900 MHz2-5.2 0.93-8.7 -2.64-11.2 -5.15-13.1 -7.16-14.7 -8.7Noise Figure (typical downlink/uplink) 3 dB nominal Isolation > 90 dBPower Requirements 5 V 1.5 AThe Manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are present, the rating would have to be reduced by 3.5 dB, especially where the output signal is re-radiated and can cause interference to adjacent band users. This power reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the device.
10 Need help? www.WilsonElectronics.com Tech Support 866-294-1660Mon.- Fri. Hours: 7 am to 6 pm MSTNotes:
11 Need help? www.WilsonElectronics.com Tech Support 866-294-1660Mon.- Fri. Hours: 7 am to 6 pm MSTNotes:
3301 East Deseret Drive, St. George, UT 84790web: www.WilsonElectronics.com email: tech@wilsonelectronics.comphone: 866-294-1660 local: 435-673-5021 fax: 435-656-2432Copyright © 2014 Wilson Electronics, LLC All rights reserved. U.S. Patent Nos.– 7,221,967; 7,729,669; 7,486,929; 7,409,186; 7,783,318; 8,583,034; 8,583,033; D596,61430-Day Money-Back GuaranteeAll Wilson Electronics products are protected by Wilson Electronics 30-day money-back guarantee. If for any reason the performance of any product is not acceptable, simply return the product directly to the reseller with a dated proof of purchase.2-Year WarrantyWilson Electronics Signal Boosters are warranted for two (2) years against defects in workmanship and/or materials. Warranty cases may be resolved by returning the product directly to the reseller with a dated proof of purchase.proof of purchase and a Returned Material Authorization (RMA) number supplied by Wilson Electronics. Wilson Electronics shall, at its option, either repair or replace the product. Wilson Electronics will pay for delivery of the repaired or replaced product back to the original consumer if located within the continental U.S.This warranty does not apply to any Signal Boosters determined by Wilson Electronics to have been subjected to misuse, abuse, neglect, or mishandling that alters or damages physical or electronic properties.Failure to use a surge protected AC Power Strip with at least a 1000 Joule rating will void your warranty.RMA numbers may be obtained by contacting Technical Support at 866-294-1660.111282_IndustryCanada_01.31.14Disclaimer: The information provided by Wilson Electronics, LLC is believed to be complete and accurate. However, no responsibility is assumed by Wilson Electronics, LLC for any business or personal losses arising from its use, or for any infringements of patents or other rights of third parties that may result from its use.

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