Wilson Electronics 460022 Quint Band Signal Booster User Manual

Wilson Electronics, LLC Quint Band Signal Booster Users Manual

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Users Manual

FRANÇAIS

Drive 4G-S®

Cellular Signal Booster

ENGLISH FRANÇAIS

Need help? www.weBoost.com Customer Support 866-294-1660

Mon.- Fri. Hours: 7 am to 6 pm MST

ENGLISH

Need help? www.weBoost.com Customer Support 866-294-1660

Mon.- Fri. Hours: 7 am to 6 pm MST

THE SIGNAL BOOSTER UNIT IS DESIGNED

FOR USE IN AN INDOOR, TEMPERATURE-

CONTROLLED ENVIRONMENT (LESS

THAN 150 DEGREES FAHRENHEIT). IT IS

NOT INTENDED FOR USE IN ATTICS OR SIMILAR

LOCATIONS SUBJECT TO TEMPERATURES IN

EXCESS OF 150°F.

Contents

Package Contents ...............................................................2

Installation Options ..............................................................3

Option 1: Vehicle Installation ...................................................3

Option 2: In-Building Installation .................................................4

Adjusting the Drive 4G-S Arms ....................................................5

Troubleshooting Understanding the Drive 4G-S Light .................................5

Additional FAQ ..................................................................6

Safety and Recommendations .....................................................6

Optional Accessories ............................................................7

Signal Booster Specifications .....................................................8

Guarantee and Warranty ................................................. Back Cover

IT IS VERY IMPORTANT TO POWER YOUR

SIGNAL BOOSTER USING A SURGE

PROTECTED AC POWER STRIP WITH AT

LEAST A 1000 JOULE RATING.

FAILURE TO DO THIS WILL VOID YOUR WARRANTY

IN THE EVENT OF A POWER SURGE OR LIGHTNING

STRIKE.

Drive 4G-S® operates on (Band 12/17, 13) 700 / 800 / AWS (1700 / 2100) / (Band 25) 1900 MHz

Model #460022 FCC: PWO460022 IC: 4726A-460022t

FCC requires to never use the cell phone in the cradle next to your ear.

The term “IC” before the radio certication number only signies that Industry Canada technical specications were met.

Mini-Magnet Mount Antenna

(301126)

Vehicle Dash

Adhesive

Mounting Bracket

DC Plug-In Power Supply

& USB cable

(859910)

Drive 4G-S®

Inside this Package

Optional Accessories

AC Power Supply

(859969)*

Gooseneck

Suction Cup

Cradle Mount

(901120)

Cup Holder

Cradle Mount

(901130)

Adjustable

Desk Mount

(901137)*

Antenna Window Mount

(Used with Mini-Magnet

Mount Antenna)

(901128)*

Vehicle Dash

Mounting Kit

-Rugged/Screw Mount-

-Adhesive Mount-

-Vent Clip Mount-

(901134)

(included in some kits)

Appearance of device and accessories may vary. (This product is not marketed by Verizon Wireless or AT&T).

Mobile Power

Supply

(859984)

*Case included

ENGLISH

Need help? www.weBoost.com Customer Support 866-294-1660

Mon.- Fri. Hours: 7 am to 6 pm MST

Installation Options

Option 1: Vehicle Installation

1. Attach the Mounting Bracket to the

vehicle’s dashboard.

• Clean the area where the bracket is

to be mounted with the alcohol wipe

included. Allow the area to dry.

• Peel the backing to expose the adhesive

and press the bracket onto the desired

location on the dashboard. NOTE: Be

sure the tab is positioned vertically.

• Allow the adhesive to cure for 24 hours

before you attach the Drive 4G-S (Step

4).

2. Install the Outside Antenna. Select a

location on top of the car that is:

• Near the center of the vehicle’s roof.

• At least 12 inches from any other

antennas.

• Free of obstructions.

• At least 6 inches from any windows

(including sunroofs).

• At least 8 inches from any people.

The Outside Antenna must be installed

vertically.

3. Run the Outside Antenna cable into the car.

The cable is strong enough that it may be

shut in most vehicle doors without damaging

the cable. For a cleaner look, carefully pull

down the door seal, run the cable under the

seal, and push the seal back into place. This

method reduces wear on the cable as the

door opens and closes.

4. Attach the Drive 4G-S to the Mounting

Bracket. After waiting 24 hours for the

adhesive on the bracket to cure, attach

the Drive 4G-S by aligning the rectangular

hole on the back of the Drive 4G-S with

the tab on the Mounting Bracket, grasping

the sides of the Drive 4G-S, and sliding it

downward approximately ¼ inch into place.

The Mounting Bracket is designed to

swivel for more convenient viewing

angles. Once the Drive 4G-S is in place,

you can adjust the angle of the bracket by

loosening the knurled nut, applying gentle

pressure to the top or bottom of the Drive

4G-S, and then tightening the nut when

the desired angle is achieved.

5. Attach the antenna to the Drive 4G-S.

Connect the cable from the Outside

Antenna to the antenna connector on the

bottom of the Drive 4G-S. Do NOT plug

in the power supply (next step) until the

Outside Antenna cable is connected to

the Drive 4G-S.

Note: The Drive 4G-S has a convenient

USB charging port located on the

right side of your booster. This port

allows for charging your phone or

device, using your existing cable.

ENGLISH

Need help? www.weBoost.com Customer Support 866-294-1660

Mon.- Fri. Hours: 7 am to 6 pm MST

• With the bracket in place, attach the

magnet base of the antenna to the at

surface of the bracket. The antenna

must be mounted vertically for the best

signal.

2. Install the Mounting Bracket and Drive

4G-S.

Put your Drive 4G-S in the Mounting

Bracket (see instructions under Vehicle

Installation) and place it in a convenient

location such as a desk or table top in the

room where you will use the phone. The

location should be at least three feet from

the Outside Antenna to avoid oscillation

(feedback). Your cell phone must be in the

cradle for the Drive 4G-S to amplify the

signal. Use a Bluetooth headset, wired

hands-free device or speakerphone for

talking on the phone.

3. Attach the antenna to the Drive 4G-S.

Connect the cable from the Outside

Antenna to the antenna connector on the

bottom of the Drive 4G-S. Do NOT plug

in the power supply (next step) until the

Outside Antenna cable is connected to the

Drive 4G-S.

4. Power up your Drive 4G-S. Connect the

power cable to the mini-USB port on the

bottom of the Drive 4G-S. Then insert the

adapter and power it on. Use only the

supplied weBoost power supply.

6. Power up your Drive 4G-S. Connect the

power cable to the mini-USB port on the

bottom of the Drive 4G-S. Then insert the

adapter into the vehicle 12V DC power

source. Use only the supplied weBoost

power supply. While the Drive 4G-S may

remain on, leaving the Drive 4G-S on

in a vehicle when it is not running may

discharge the battery in a day or two. Also

note that some 12V DC power sources

are shut down when the vehicle ignition

is turned to off. Use a Bluetooth headset,

wired hands-free device or speakerphone

for talking on the phone.

Option 2: In-Building Installation

Note: Home Ofce Accessory Kit sold

separately

1. Install the Outside Antenna to a window.

For best results:

• Select a window on the side of the

building where you get the strongest

cell signal.

• Attach the suction cup bracket (sold

separately) to the inside of a window so

the cable will reach the location of the

Mounting Bracket and Drive 4G-S. Place

the bracket as high on the window as

possible.

NOTE: Many newer energy efcient dual

pane windows use a metal coating that may

decrease the strength of a cellular signal,

reducing the effectiveness of the Drive 4G-S.

If you have dual pane windows, consider a

weBoost signal boost product that provides

an option for mounting an antenna on an

outside wall or roof of a building.

ENGLISH

Need help? www.weBoost.com Customer Support 866-294-1660

Mon.- Fri. Hours: 7 am to 6 pm MST

Fixing Red Light Issues

If one or more lights on the Signal Boost are

red:

1. Make sure all connections are tight.

2. Increase the distance between the outside

antenna and the Drive 4G-S, by moving

them horizontally and/or vertically farther

apart until the light change to green.

Remember to keep the antenna at least 6

inches from any window or sunroof.

3. Follow the same steps for a green/red

blinking light until the light goes solid

green.

4. If more separation is not possible and the

coverage of the booster is too small with a

green/red blinking light indicating reduced

gain, contact the weBoost Customer

Support Team for assistance:

866-294-1660.

Lights Off

1. Check connections on the power supply

to see that it is rmly plugged into both the

Drive 4G-S and the power source.

2. If using a DC power supply in your

vehicle, ensure the power supply is

properly inserted. Then check the 12 volt

power from the car socket and the fuse.

Replace the fuse if necessary.

3. If using a power strip in a building, ensure

the power strip is plugged in and turned

on and that power is coming from the

outlet.

NOTE: The Signal Booster can be reset by

disconnecting and reconnecting the power

supply.

For additional descriptions on troubleshooting,

see the install video at weboost.com/us/

drive4G-Svideo .

Adjusting the Drive 4G-S Arms

To change arms, gently lift the arm upward until

the arm slides free from the Drive 4G-S.

To reposition arms, move the arm above a

different slot on the Drive 4G-S and gently slide

the arm down until the arm is rmly in place.

Troubleshooting &

Understanding the Light

The Signal Boost includes a indicator light on

the side of the Drive 4G-S. The indicator light

will either be green or red.

Green indicates that the booster is

powered and operating at maximum gain.

Solid Red indicates that the booster has

shut off on the associated frequencies to

prevent oscillation (feedback).

Green/red Blinking indicates that the

booster is operating at a reduced gain to

prevent oscillation (feedback).

ENGLISH

Need help? www.weBoost.com Customer Support 866-294-1660

Mon.- Fri. Hours: 7 am to 6 pm MST

Additional FAQ:

What hours can I contact customer support?

Customer Support can be reached from 7:00am to 6:00pm MST, by calling (866-294-1660), or by email, at

support@weboost.com.

How does weather affect the performance of my Outside Antenna?

Water vapor (e.g. rain, fog, snow or other precipitation) creates an effective lter to cellular signal. In

times of heavy precipitation, you may see less performance.

What’s the difference between the 800 MHz and the 1900 MHz bands? How do I know which MHz

band my cell phone uses?

The Drive 4G-S works with all major North American cellular providers on the 850 & 1900 MHz frequencies.

Traditionally, 850/1900MHz are associated with voice and 3G data; while 700MHz and 1700/2100MHz are

associated with 4G data. For more detail see below.

Carrier Frequency Use

We recommend visiting www.wirelessadvisor.com (United States) or http://bit.ly/1mQf2Gl (Canada) for

information regarding the frequency band used by your cell service provider in a specic geographical

location.

Safety and Recommendations

WARNING: Connecting the Signal Booster directly to the cell phone with use of an adapter will damage the cell

phone.

WARNING: Use only the power supply provided in this package. Use of a non-weBoost product may damage your

equipment.

WARNING: The Outside Antenna must be installed no higher than 10 meters (31’9”) above ground.

WARNING: The Signal Booster unit is designed for use in an indoor, temperature-controlled environment (less than

150 degrees Fahrenheit). It is not intended for use in attics or similar locations subject to temperatures

in excess of that range.

RF SAFETY WARNING: Any antenna used with this device must be located at least 8 inches from all persons.

This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause

harmful interference, and (2) this device must accept any interference received, including interference that may cause

undesired operation. Changes or modifications not expressly approved by weBoost could void the authority to operate

this equipment.

BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s

consent. Most wireless providers consent to the use of signal boosters. Some providers may not consent

to the use of this device on their network. If you are unsure, contact your provider.

You MUST operate this device with approved antennas and cables as specified by the manufacturer.

Antennas MUST be installed at least 20 cm (8 inches) from any person.

You MUST cease operating this device immediately if requested by the FCC or a licensed wireless service

provider.

WARNING. E911 location information may not be provided or may be inaccurate for calls served by using

this device.

This is a CONSUMER device.

ENGLISH

Need help? www.weBoost.com Customer Support 866-294-1660

Mon.- Fri. Hours: 7 am to 6 pm MST

Mobile Antennas

Mini-Mag

• 301126 w/ 12.5

RG174 cable- SMA

12” Mag Mount w/ 12.5’ RG174

• 311103

• 311125

• 311128

• 314202

• 311703

Trucker antenna w/10.5’ RG58

• 311101

• 311701

Trucker antenna w/13.5’ RG58

• 311119

• 311133

NMO Antenna’s w/ RG174

Kit 311104-17410

• 800/1900 NMO antenna

• 10’ RG174 cable

Kit 311112-17410

• 800/1900 NMO antenna

• 10’ RG174 cable

Kit 314203-17410

• 800/900/1900 NMO antenna

• 10’ RG174 cable

Marine Antenna w/RG58

Kit 311130-5810

• Marine Antenna

• 10’ RG58 cable

Glass Mount w/14’ RG58 cable

• 311102

• 311114 (Mini Glass Mount)

NMO Antenna’s w/ RG58

Kit 311104-5810

• 800/1900 NMO antenna

• 10’ RG58 cable

Kit 311112-5810

• 800/1900 NMO antenna

• 10’ RG58 cable

Kit 314203-5810

• 800/900/1900 NMO antenna

• 10’ RG58 cable

Outside Fixed Antennas

50 Ohm Outside Antenna Kits

Kit 314453-5825

• 50 Ohm Pole Mount

Panel Antenna

• 25’ RG58 Cable

Kit 314411-5825

• 50 Ohm Wide

Band Directional

• 25’ RG58 Cable

Kit 301111-5850

• Yagi Directional Antenna

• 50’ RG58 Cable

Kit 311129-5840

• 800 MHz Yagi Directional

• 40’ RG58 Cable

Kit 311203-5820

• Omni-Directional antenna

• 20’ RG58 Cable

Kit 311124-5830

• 1900 MHz Yagi Antenna

• 30’ RG58 Cable

Kit 314411-40075

• 50 Ohm Wide

Band Directional

• 75’ LMR400 Cable

Kit 311203-40020

• Omni-Directional antenna

• 20’ LMR400 Cable

Kit 301111-400170

• Yagi Directional w/ N-Female

• 170’ LMR400

Kit 311124-400100

• 1900 MHz Yagi Directional

• 100’ LMR400 Cable

Kit 311129-400100

• 800 MHz Yagi Antenna

• 100’ LMR400 Cable

Kit 314453-40075

• 50 Ohm Pole Mount

Panel Antenna

• 75’ LMR400 Cable

75 Ohm Outside Antenna Kits

Kit 301111-0675

• Yagi Directional Antenna

• 75’ RG6 Cable

• N-Male to F-Female adapter

Kit 311201-0620

• Omni Directional

w/ F-Female

• 20’ RG6 Cable

Kit 311129-0660

• 800 MHz Yagi Directional

• 60’ RG6 Cable

• N-Male to F-Female adapter

Kit 311124-0650

• 1900 MHz Yagi Directional

• 50’ RG6 Cable

• N-Male to F-Female adapter

Kit 314473-0640

• 75 Ohm Pole Mount

Panel Antenna

• 40’ RG6 Cable

Kit 314475-0630

• 75 Ohm Wide

Band Directional

• 30’ RG6 Cable

Kit 311141-0620

• 75 Ohm Grey Brick Antenna

• 20’ RG6 Cable

Kit 301111-11140

• Yagi Directional Antenna

• 140’ RG11 Cable

• N-Male to F-Female adapter

Kit 311201-1120

• Omni Directional

w/ F-Female

• 20’ RG11 Cable

Kit 311129-11110

• 800 MHz Yagi Directional

• 110’ RG11 Cable

• N-Male to F-Female adapter

Kit 311124-1180

• 1900 MHz Yagi Directional

• 80’ RG11 Cable

• N-Male to F-Female adapter

Kit 314473-1175

• 75 Ohm Pole Mount

Panel Antenna

• 75’ RG11 Cable

Kit 314475-1175

• 75 Ohm Wide

Band Directional

• 75’ RG11 Cable

Kit 311141-1120

• 75 Ohm Grey Brick Antenna

• 20’ RG11 Cable

ENGLISH

Need help? www.weBoost.com Customer Support 866-294-1660

Mon.- Fri. Hours: 7 am to 6 pm MST

Signal Booster Specifications

Drive 4G-S

Model Number 460022

Connectors SMA-Female

Antenna Impedance 50 Ohms

Frequency 698-716 MHz, 746-787 MHz, 824-894 MHz, 1850-1995 MHz, 1710-1755/2110-2155 MHz

Passband Gain (nominal) 700MHz Band12/17

16.7

700MHz Band13

15.7

800MHz

16.0

1700/2100MHz

15.7

1900MHz

15.1

20 dB Bandwidth (MHz) 700MHz Band12/17 700MHz Band13 800MHz 1700/2100MHz 1900MHz

Typical

Maximum

32.7

36.9

34.0

37.1

41.8

43.8

88.2

90.4

84.5

85.5

Power output for single cell

phone (Uplink) dBm

700MHz Band12/17 700MHz Band13 800MHz 1700MHz 1900MHz

24.28 24.35 24.44 25.14 24.25

Power output for single cell

phone (Downlink) dBm

700MHz Band12/17 700MHz Band13 800MHz 2100MHz 1900MHz

10.84 11.23 11.72 12.35 10.96

Power output for multiple

received channels (Uplink) dBm

No. Tones 700MHz Band12/17 700MHz Band13 800MHz 1700MHz 1900MHz

224.8 22.5 20.7 21.4 22.5

321.2 19.0 17.1 17.9 18.9

418.7 16.5 14.6 15.4 16.4

516.8 14.6 12.7 13.5 14.5

615.2 13.0 11.1 11.9 12.9

Power output for multiple

received channels

(Downlinklink) dBm

No. Tones 700MHz Band12/17 700MHz Band13 800MHz 2100MHz 1900MHz

213.0 12.9 13.5 12.5 10.9

39.4 9.4 10.0 9.0 7.4

46.9 6.9 7.5 6.5 4.9

55.0 4.9 5.5 4.6 2.9

63.4 3.4 3.9 3.0 1.3

Noise Figure 5 dB nominal

Isolation > 40 dB

Power Requirements 5.5 V 2 A

Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be adjusted without factory

reprogramming or disabling the hardware. The Signal Booster will amplify, but not alter incoming and outgoing signals in order to increase

coverage of authorized frequency bands only. If the Signal Booster is not in use for five minutes, it will reduce gain until a signal is detected.

If a detected signal is too high in a frequency band, or if the Signal Booster detects an oscillation, the Signal Booster will automatically turn

the power off on that band. For a detected oscillation the Signal Booster will automatically resume normal operation after a minimum of 1

minute. After 5 (five) such automatic restarts, any problematic bands are permanently shut off until the Signal Booster has been manually

restarted by momentarily removing power from the Signal Booster. Noise power, gain, and linearity are maintained by the Signal Booster’s

microprocessor.

The Manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are

present, the rating would have to be reduced by 3.5 dB, especially where the output signal is re-radiated and can cause interference to

adjacent band users. This power reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the

device.

ENGLISH

Need help? www.weBoost.com Customer Support 866-294-1660

Mon.- Fri. Hours: 7 am to 6 pm MST

Notes:

___________________________________________________________

3301 East Deseret Drive, St. George, UT 84790

web: www.WeBoost.com email: support@weboost.com

phone: 866-294-1660 local: 435-673-5021 fax: 435-656-2432

U.S. Patent Nos.– 7,221,967; 7,729,669; 7,486,929; 7,409,186; 7,684,838; 7,783,318; 8,473,018; 8,583,034; 8,583,033

Disclaimer: The information provided by weBoost, LLC is believed to be complete and

accurate. However, no responsibility is assumed by weBoost, LLC for any

business or personal losses arising from its use, or for any infringements of

patents or other rights of third parties that may result from its use.

30-Day Money-Back Guarantee

All weBoost products are protected by weBoost 30-day money-back guarantee. If for any reason the

performance of any product is not acceptable, simply return the product directly to the reseller with a

dated proof of purchase.

111284_Drive4G-S_ERIN_12.03.14

Wilson Electronics 460022 Quint Band Signal Booster User Manual

Wilson Electronics, LLC Quint Band Signal Booster Users Manual

Users Manual

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