Wilson Electronics 460027 Quint Band Signal Booster User Manual Manual Rev1
Wilson Electronics, LLC Quint Band Signal Booster Manual Rev1
Contents
- 1. Manual Rev1
- 2. User Manual
Manual Rev1
Pro 70 Plus™ Cellular Signal Booster Need help? www.WilsonElectronics.com Tech Support 866-294-1660 Mon.- Fri. Hours: 7 am to 6 pm MST IT IS VERY IMPORTANT TO POWER YOUR SIGNAL BOOSTER USING A SURGE PROTECTED AC POWER STRIP WITH AT LEAST A 1000 JOULE RATING. FAILURE TO DO THIS WILL VOID YOUR WARRANTY IN THE EVENT OF A POWER SURGE OR LIGHTNING STRIKE. THE SIGNAL BOOSTER UNIT IS DESIGNED FOR USE IN AN INDOOR, TEMPERATURECONTROLLED ENVIRONMENT (LESS THAN 150 DEGREES FAHRENHEIT). IT IS NOT INTENDED FOR USE IN ATTICS OR SIMILAR LOCATIONS SUBJECT TO TEMPERATURES IN EXCESS OF 150°F. Pro 70 Plus™ Band 12/17 & 13 (700 MHz), Band 5 (800 MHz), Band 4 (1700/2100 MHz), Band 25/2 (1900 MHz) In-Building Wireless SmarTech ™ Signal Booster Model # 470027 FCC ID: PWO460027 IC: 4726A460027 The term “IC” before the radio certiication number only signiies that Industry Canada technical speciications were met. Contents Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Before Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Find the Strongest Signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Installation Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Quick Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Outside Antenna Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Signal Booster Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Inside Antenna Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Powering Up the Signal Booster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Troubleshooting & Understanding Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Additional FAQ. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Optional Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Signal Booster Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Guarantee and Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back Cover Need help? www.WilsonElectronics.com Tech Support 866-294-1660 Mon.- Fri. Hours: 7 am to 6 pm MST Package Contents Pro 70 Plus™ (470027) Wide Band Directional Antenna 75’ RG11 Cable Wide Band Panel Antenna 50’ RG11 Cable (314475-1175) (311155-1150) 2’ RG11 Cable (951127) AC/DC Power Supply 12V/3A (859900) Lightning Surge Protector (859992) Appearance of device and accessories may vary. Pole Mount Bracket Wall Mount Bracket Tools Required for Installation: (depending on your particular installation, you will need the following tools) 1. Pole mount - 10 mm open-end wrench or adjustable wrench 2. Wall mount or Rafter mount - Drill and 3/16 inch bit, Phillips-head screwdriver Before Getting Started Find the Strongest Cellular Signal Before you install your AG Pro 4G and start enjoying improved cellular reception in your facility, please do the following: Before you install your AG Pro 4G signal booster, you must determine the location of the best available cellular signal. This will affect the location of your Outside Antenna and will help you get the best performance from your AG Pro 4G. You can ind the strongest signal outside your building, typically at the highest point available, using any of the following methods: 1. Read through all the installation steps. This will help you know what to expect from start to inish. 2. Watch the YouTube video demonstrating the AG Pro 4G installation at wilsonelectronics.com/ AGPro4Gvideo. 3. Familiarize yourself with all materials in your product package. This will allow you to know which pieces we reference in the instructions. 4. Identify the location of your best available cellular signal. See instructions that follow. 5. Determine the best installation locations for your Outside Antenna, Signal Boost, and Inside Antenna. Connect all cables and test the function of your AG Pro 4G system before inalizing installation. Need help? www.WilsonElectronics.com 1. Best method: After connecting power the power supply to your surge protected power strip, connect the Outside Antenna to the AG Pro 4G signal booster, and the AG Pro 4G to the Inside Antenna. Have one person outside (on the roof for best results) rotate the Outside Antenna with a second person inside the building near the Inside Antenna watching the signal strength on a phone. This allows you to read the signal strength from nearby cell towers. a. The person inside should have the phone in test mode so the numerical signal strength can be read. This is more accurate than the bar indicator. Go to Tech Support 866-294-1660 Mon.- Fri. Hours: 7 am to 6 pm MST www.wilsonelectronics.com/testmode-instructions for help in inding the test mode for your phone. 3. b. The person on the roof should turn the Outside Antenna 45 degrees at a time. Allow 30 seconds for the phone to register with each turn. Outside Directional Antenna Rotat Cell Tower WAIT 30 SECONDS c. The person inside should note the readings on the phone with each turn. Signal readings usually appear as a negative number. The closer the number gets to zero, the stronger the signal (for example, -86 dB would be a moderately good reading while -55 dB would be an excellent reading, and -110 dB would be a weak, or unusable signal). Rotat Outside Directional Antenna Cell Tower For additional instructions on inding the strongest cellular signal, watch the installation video at: wilsonelectronics.com/ AGPro4Gvideo. Installation Details As you plan your installation, keep the following guidelines in mind to maximize your signal strength: 1. Maintain a vertical distance of at least 20 feet or a horizontal distance of at least 50 feet between the Outside Antenna to the Inside Antenna. 2. If possible, place the Inside Antenna directly beneath the placement of the Outside Antenna location. This creates a maximized signal zone within the room where the Inside Antenna is located. d. Once you have determined which direction provides the strongest outside signal, you can install the Outside Antenna in that general direction. 2. Acceptable method: Check the bar indicator on your cell phone display and note where the signal appears the strongest. (Note: cell phone bars are only an approximation of signal strength and vary from phone to phone.) Phones can take up to 30 seconds to reset to a new reading. Be patient and repeat your signal check several times. Outside Directional Antenna Good methods: a. Place calls from several locations outside your building. As you move to different locations, note where you get the best reception. b. If you have a smart phone, you can download apps that help you identify locations of cell phone towers or the strongest signal. Go to the App Store and search for “cell signal” to ind available apps for your device. Need help? Place the inside antenna directly beneath the placement of the Outside Antenna location At least 20 feet of vertical or 50 horizontal separation Inside Panel Antenna 3. Be sure the Inside Antenna is NOT facing toward the Outside Antenna. This creates potential oscillation or feedback and reduces the effectiveness of the AG Pro 4G. www.WilsonElectronics.com Tech Support 866-294-1660 Mon.- Fri. Hours: 7 am to 6 pm MST 4. If you do not know how to mount hardware or run coax cable through walls, ceilings and loors, get help from a Wilson Certiied Installer at www. wilsonelectronics.com/wci or from a qualiied contractor or electrician. We recommend you install the Lightning Surge Protector (859902). Attach the cable from the Outside Directional Antenna to the surge protector and ground the surge protector. The LSP is sold separately. “Inside Antenna” and run it to the Inside Antenna. NOTE: Be careful not to bend the center pins on the connectors when securing connections. 5. Once you have ensured all connections are tight, connect the Signal Booster to a surge protected power strip with at least a 1000 Joule rating to protect your equipment from power surges and lightning strikes. (See page 11 for information on lightning protection) 6. If your AG Pro 4G is working correctly, the lights will be green. If the lights are not green, see the “Troubleshooting” starting on page 7. Quick Install For more detailed instructions on installation, read the description later in this guide or watch the video at wilsonelectronics.com/AGPro4Gvideo. NOTE: Create a “soft” install irst by testing components in your proposed locations before securing them with hardware. 1. Select a location on the roof of the building to install the Outside Antenna. Make sure the antenna is clear of obstructions that could block the signal from the nearest cellular tower. 2. Select a location to install the AG Pro 4G Signal Booster that is well ventilated and away from excessive heat, moisture, and direct sunlight. 3. Outside Antenna Installation 1. Select a location on the roof or an outside wall where the Outside Antenna can be mounted without obstruction (at least three feet of clearance in all directions) and with at least 20 feet of vertical or 50 feet of horizontal separation from the Internal Antenna. 2. After connecting the coax cable to the antenna, run it underneath the down side of your roof’s lashing if mounted on the roof. Tip: Often you can follow the route used by satellite TV cables. If you attach the Outside Antenna to a wall, run the cable along the outside of the wall to the area where you want the cable to appear on the inside of the building, then drill a hole through the wall where the cable will enter the building. Caution: Before drilling holes for the cable, be sure there are no electrical outlets, wiring, or sewer or water pipes you could puncture or sever. 3. Seal any holes with silicone, cable bushings or other waterproof sealant. Select a location for the Inside Antenna that is in the center of the area where the signal needs to be ampliied and a minimum of 20 vertical feet or 50 horizontal feet from the Outside Antenna. Outside Directional Antenna Inside Panel Antenna AG Pro 4G Signal Booster Installation 1. 4. Run the coax cable from the Outside Antenna to the Signal Booster and attach it to the connector labeled “Outside Antenna.” Connect another coax cable to the connector labeled Need help? www.WilsonElectronics.com Select a location for the Signal Booster that is away from excessive heat, direct sunlight, moisture and well ventilated. The enclosure must NOT be air tight. Also, be sure the location is near a power source. Tech Support 866-294-1660 Mon.- Fri. Hours: 7 am to 6 pm MST 2. Connect the cables to the Signal Booster from the Outside Antenna and Inside Antenna at the designated ports. 3. Inside Antennas can be mounted above ceiling drywall, on a ceiling inside a room, or on a wall inside a room. Ensure the Inside Antenna is facing AWAY from the Outside Antenna to avoid oscillation (feedback) and reduced performance. Outside Antenna 3. Do NOT connect the Signal Booster to the power source until all cables are connected. Inside Antenna 4. Inside Antenna Installation 1. Select a location in the center of the area where you want cellular signals improved to mount the Inside Antenna. If you have multiple rooms with poor signal, you may need multiple Inside Antennas. These can attach to the Signal Boost by using a splitter (sold separately). Contact Wilson Electronics for more information. 2. Use the mounting hardware included in the package to secure the Inside Antenna to the selected location. Powering Up The Signal Booster 1. Ensure the cables to both the Outside Antenna and Inside Antenna are securely connected before powering up the Signal Booster. 2. Plug the power supply into the Signal Booster input marked “POWER” and then into a surge protector power strip with a minimum 1000 Joule rating. Ensure a minimum of 20 feet vertical or 50 horizontal feet separation from the Outside Antenna. Outside Directional Antenna Place the inside antenna directly beneath the placement of the Outside Antenna location At least 20 feet of vertical or 50 horizontal separation Face inside antenna away from the outside antenna. 3. The lights on the Signal Booster should remain green . If the lights are not green, see the “Troubleshooting” section starting on page 7. For illustrations of these installation steps, view the install video at wilsonelectronics. com/AGPro4Gvideo. Inside Panel Antenna Need help? www.WilsonElectronics.com Tech Support 866-294-1660 Mon.- Fri. Hours: 7 am to 6 pm MST Troubleshooting Fixing Red Light Issues The AG Pro 4G Signal Booster includes four indicator lights, one each for the 700 MHz band, the 800 MHz band, the 1900 MHz band, and the 1700/2100 MHz band. This covers virtually any type of voice and data cellular communications channel. Indicator lights will be green, orange or red; or a combination of colors. If one or more lights on the Signal Booster are red: Green indicates the unit is powered and working properly. You always want the lights to be green on the bands you plan to use. Red indicates the AG Pro 4G has shut down due to extreme oscillation (feedback). Orange indicates the AG Pro 4G has shut down due to extreme overload. This is caused from being too close to a cell tower. 1. Make sure all connections are tight. 2. If the coverage area is not large enough with a reduced gain and alternating green and red lights, you need to increase the distance between the Outside Antenna and the Inside Antenna by moving them horizontally and/or vertically farther apart. After doing so, reset the booster by unplugging the power supply and then plugging it back in. If the light is green after separating the antennas, you have ensured the maximum coverage. 3. If your coverage area is still too small after separating the antennas contact the Wilson Electronics Technical Support Team for assistance: 866-2941660. Fixing Orange Light Issues If one or more lights on the Signal Booster are orange: 1. The AG Pro 4G also has two unique light functions – green with an alternating red, and green with an alternating orange. Both of these indicate the booster is working, though at a reduced gain. IMPORTANT NOTE: Reduced gain decreases the inside coverage area. If the amount of coverage area is suficient, your installation is complete. If the coverage area is not large enough with a reduced gain and alternating green and red lights, move the Outside Antenna away from the strongest cellular signal in small increments until the light turns green. If the Signal Booster will not respond, relocation of the outside antenna may be required. Green and Orange indicates the booster has detected overload, and has automatically reduced the gain to correct this scenario. Green and Red indicates the booster has detected oscillation, and has automatically reduced the gain to correct this scenario. Move the outside antenna away from the strongest cellular signal in small increments 2. Note: Both of the above can occur, but the booster will choose the light option that relates to the greatest reduction in gain. Need help? www.WilsonElectronics.com If the light remains orange or the coverage area is still too small, contact the Wilson Electronics Technical Support Team for assistance at 866294-1660. Tech Support 866-294-1660 Mon.- Fri. Hours: 7 am to 6 pm MST Additional FAQ: What hours can I contact tech support? Technical Support can be reached from 7:00am to 6:00pm MST, by calling (866-294-1660), or by email, at tech@wilsonelectronics.com. How does weather affect the performance of my Outside Antenna? Water vapor (e.g. rain, fog, snow or other precipitation) creates an effective ilter to cellular signal. In times of heavy precipitation, you may see less performance. What’s the difference between the 800 MHz and the 1900 MHz bands? How do I know which MHz band my cell phone uses? The AG Pro 4G works with all major North American cellular providers. Traditionally, 800/1900MHz are associated with voice and 3G data; while 700MHz and 1700/2100MHz are associated with 4G data. Carrier Frequency Use We recommend visiting www.wirelessadvisor.com (United States) or http://bit.ly/1mQf2Gl (Canada) for information regarding the frequency band used by your cell service provider in a speciic geographical location. Inside Antenna Expansion Kit Kit 309900-50N • 2 - Wall Panel antennas • 1 - 50 ohm 3-Way Splitter Kit 309905-50N • 3 - Wall Panel Antennas • 3 - 2-Way 50 Ohm Splitters Kit 309902-75F • 2 - Wall Panel Antennas • 1 - 3-Way 75Ohm Splitter 50 Ohm Outside Antenna Kits Kit 309903-75F • 3 - Wall Panel Antennas • 3 - 2-Way 75Ohm Splitters Kit 309904-75F • 1 - Wall Panel Antenna • 1 - 2-Way 75 Ohm Splitter Inside Antenna Kits Kit 311155-0630 • 75 Ohm Wall Mount Panel Antenna • 30’ RG6 Kit 301121-40010 • 50 Ohm Dome Antenna • 10’ LMR400 Kit 311135-40060 • 50 Ohm Wall Panel Antenna • 60’ LMR400 Kit 301151-0610 • 75 Ohm Dome Antenna • 10’ RG6 Cable Kit 311135-5820 • 50 Ohm Wall mount Panel Antenna • 20’ RG58 Cable Need help? Kit 311135-40060 • 50 Ohm Wall Mount Panel Antenna • 60’ LMR400 Cable Kit 301151-1110 • 75 Ohm Dome Antenna • 10’ RG11 cable Kit 311155-1150 • 75 Ohm Wall mount Panel Antenna • 50’ RG11 Cable Kit 314453-5825 • 50 Ohm Pole Mount Panel Antenna • 25’ RG58 Cable Kit 314411-5825 • 50 Ohm Wide Band Directional • 25’ RG58 Cable Kit 301111-5850 • Yagi Directional Antenna • 50’ RG58 Cable Kit 311129-5840 • 800 MHz Yagi Directional • 40’ RG58 Cable Kit 311203-5820 • Omni-Directional antenna • 20’ RG58 Cable Kit 311124-5830 • 1900 MHz Yagi antenna • 30’ RG58 Cable Kit 311203-40020 • Omni-Directional antenna • 20’ LMR400 Cable Kit 301111-400170 • Yagi Directional w/ N-Female • 170’ LMR400 www.WilsonElectronics.com Tech Support 866-294-1660 Mon.- Fri. Hours: 7 am to 6 pm MST Kit 311124-400100 • 1900 MHz Yagi Directional • 100’ LMR400 Cable Kit 311129-400100 • 800 MHz Yagi Antenna • 100’ LMR400 Cable Kit 314411-40075 • 50 Ohm Wide Band Directional Antenna • 75’ LMR400 Cable Kit 314453-40075 • 50 Ohm Pole Mount Panel Antenna • 75’ LMR400 Cable 75 Ohm Outside Antenna Kits Kit 301111-0675 • Yagi Directional Antenna • 75’ RG6 Cable • N-Male to F-Female adapter Kit 311201-0620 • Omni Directional w/ F-Female • 20’ RG6 Cable Kit 311129-0660 • 800 MHz Yagi Directional • 60’ RG6 Cable • N-Male to F-Female adapter Kit 311124-0650 • 1900 MHz Yagi Directional • 500’ RG6 Cable • N-Male to F-Female adapter Kit 314473-0640 • 75 Ohm Pole Mount Panel Antenna • 40’ RG6 Cable Kit 311141-0620 • 75 Ohm Grey Brick Antenna • 20’ RG6 Cable Kit 301111-11140 • Yagi Directional Antenna • 140’ RG11 Cable Need help? www.WilsonElectronics.com • N-Male to F-Female adapter Kit 311201-1120 • Omni Directional w/ F-Female • 20’ RG11 Cable Kit 311129-11110 • 800 MHz Yagi Directional • 110’ RG11 Cable • N-Male to F-Female adapter Kit 311124-1180 • 1900 MHz Yagi Directional • 80’ RG11 Cable • N-Male to F-Female adapter Kit 314473-1175 • 75 Ohm Pole Mount Panel Antenna • 75’ RG11 Cable Kit 314475-0630 • 75 Ohm Wide Band Directional • 30’ RG6 Cable Kit 314475-1175 • 75 Ohm Wide Band Directional • 75’ RG11 Cable Kit 311141-1120 • 75 Ohm Grey Brick Antenna • 20’ RG11 Cable Mini-Mag Outside Antenna 301126 w/12.5 RG174 cable-SMA Tech Support 866-294-1660 Mon.- Fri. Hours: 7 am to 6 pm MST Safety Guidelines WARNING: To uphold compliance with network protection standards, all active cellular devices must maintain at least 6 feet of separation distance from Panel and Dome antennas. WARNING: Connecting the Signal Booster directly to the cell phone with use of an adapter will damage the cell phone. WARNING: Use only the power supply provided in this package. Use of a non-Wilson Electronics product may damage your equipment. WARNING: The Signal Booster unit is designed for use in an indoor, temperature-controlled environment (less than 150 degrees Fahrenheit). It is not intended for use in attics or similar locations subject to temperatures in excess of that range. WARNING: Warning: The Outside Antenna must be installed no higher than 10 meters (31’9”) above ground. WARNING: Take care to ensure that neither you nor the pole comes near any power lines during installation. RF SAFETY WARNING: Any antenna used with this device must be located at least 8 inches from all persons. This is a CONSUMER device. BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless providers consent to the use of signal boosters. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider. You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person. You MUST cease operating this device immediately if requested by the FCC or a licensed wireless service provider. WARNING. E911 location information may not be provided or may be inaccurate for calls served by using this device. This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by Wilson Electronics could void the authority to operate this equipment. 10 Need help? www.WilsonElectronics.com Tech Support 866-294-1660 Mon.- Fri. Hours: 7 am to 6 pm MST Signal Booster Specifications Model Number 460027 Connectors F-Female Antenna Impedance 75 Ohms Frequency 698-716 MHz, 746-787 MHz, 824-894 MHz, 1850-1995 MHz, 1710-1755/2110-2155 MHz Passband Gain (nominal) 20 dB Bandwidth (MHz) 700MHz Band12/17 56.0 700MHz Band13 55.2 800MHz 58.9 1700/2100MHz 60.7 1900MHz 60.7 700MHz Band12/17 700MHz Band13 800MHz 1700/2100MHz 1900MHz 29.9 34.4 28.6 34.4 38.7 40.3 82.6 85.0 81.8 85.9 Power output for single cell phone (Uplink) dBm Typical Maximum 700MHz Band12/17 700MHz Band13 800MHz 1700MHz 1900MHz 20.4 20.82 25.16 23.0 21.42 Power output for single cell phone (Downlink) dBm 700MHz Band12/17 700MHz Band13 800MHz 2100MHz 1900MHz 11.57 10.41 9.4 11.3 9.47 1900MHz Power output for multiple received channels (Uplink) dBm No. Tones 700MHz Band12/17 700MHz Band13 800MHz 1700MHz 18.0 17.6 24.9 20.0 18.6 14.5 14.0 21.4 16.4 15.1 12.0 11.5 18.9 13.9 12.6 10.0 9.6 16.9 12.0 10.7 8.4 8.0 15.3 10.4 9.1 1900MHz Power output for multiple received channels (Downlinklink) dBm No. Tones 700MHz Band12/17 700MHz Band13 800MHz 2100MHz 9.5 7.6 10.0 11.7 9.1 6.0 4.1 6.5 8.2 5.6 3.5 1.6 4.0 5.7 3.1 1.6 -0.4 2.0 3.8 1.1 0.0 -1.9 0.4 2.2 -0.4 Noise Figure 5 dB nominal Isolation > 90 dB 110-240 V AC, 50-60 Hz, 20 W Power Requirements Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be adjusted without factory reprogramming or disabling the hardware. The Signal Booster will amplify, but not alter incoming and outgoing signals in order to increase coverage of authorized frequency bands only. If the Signal Booster is not in use for five minutes, it will reduce gain until a signal is detected. If a detected signal is too high in a frequency band, or if the Signal Booster detects an oscillation, the Signal Booster will automatically turn the power off on that band. For a detected oscillation the Signal Booster will automatically resume normal operation after a minimum of 1 minute. After 5 (five) such automatic restarts, any problematic bands are permanently shut off until the Signal Booster has been manually restarted by momentarily removing power from the Signal Booster. Noise power, gain, and linearity are maintained by the Signal Booster’s microprocessor. The Manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are present, the rating would have to be reduced by 3.5 dB, especially where the output signal is re-radiated and can cause interference to adjacent band users. This power reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the device. RECOMMENDED: INSTALLING THE LIGHTNING SURGE PROTECTOR (SOLD SEPARATELY) To Outside Antenna Lightning Surge Protector (sold separately) Ground Wire (not included) INSTALL THE LIGHTNING SURGE PROTECTOR (LSP) CLOSE TO THE SIGNAL BOOSTER. ATTACH THE CABLE FROM THE OUTSIDE ANTENNA TO THE SURGE PROTECTOR. ENSURE THE LSP IS PROPERLY GROUNDED. #859902-50 OHM MAY BE PURCHASED AT WWW.WILSONELECTRONICS.COM OR BY CALLING 800-204-4104. To Signal Booster Need help? www.WilsonElectronics.com Tech Support 866-294-1660 Mon.- Fri. Hours: 7 am to 6 pm MST 11 30-Day Money-Back Guarantee All Wilson Electronics products are protected by Wilson Electronics 30-day money-back guarantee. If for any reason the performance of any product is not acceptable, simply return the product directly to the reseller with a dated proof of purchase. 2-Year Warranty Wilson Electronics Signal Boosters are warranted for two (2) years against defects in workmanship and/or materials. Warranty cases may be resolved by returning the product directly to the reseller with a dated proof of purchase. Signal Boosters may also be returned directly to the manufacturer at the consumer’s expense, with a dated proof of purchase and a Returned Material Authorization (RMA) number supplied by Wilson Electronics. Wilson Electronics shall, at its option, either repair or replace the product. Wilson Electronics will pay for delivery of the repaired or replaced product back to the original consumer if located within the continental U.S. This warranty does not apply to any Signal Boosters determined by Wilson Electronics to have been subjected to misuse, abuse, neglect, or mishandling that alters or damages physical or electronic properties. Failure to use a surge protected AC Power Strip with at least a 1000 Joule rating will void your warranty. RMA numbers may be obtained by contacting Technical Support at 866-294-1660. Disclaimer: The information provided by Wilson Electronics, LLC is believed to be complete and accurate. However, no responsibility is assumed by Wilson Electronics, LLC for any business or personal losses arising from its use, or for any infringements of patents or other rights of third parties that may result from its use. Copyright © 2014 Wilson Electronics, LLC All rights reserved. U.S. Patent Nos.– 7,221,967; 7,729,669; 7,486,929; 7,409,186; 7,783,318; 8,583,034; 8,583,033; 8,874,030 B2; 8,874,029 B2; 8,755,399; 8,849,187 B2 3301 East Deseret Drive, St. George, UT 84790 web: www.WilsonElectronics.com email: tech@wilsonelectronics.com phone: 866-294-1660 local: 435-673-5021 fax: 435-656-2432 111257_AGPro4G_ERIN_Rev4_12.11.14
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