Windcave SCR200VN Secure Payment Terminal with NFC Transmitter User Manual
Payment Express Limited Secure Payment Terminal with NFC Transmitter
Windcave >
User Manual
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| Mirror Download [FCC.gov] | |
| Document ID | 3994500 |
| Application ID | iyZwEiEvuLnhf6uVrZ+okQ== |
| Document Description | User Manual |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 90.12kB (1126543 bits) |
| Date Submitted | 2018-09-06 00:00:00 |
| Date Available | 2018-09-06 00:00:00 |
| Creation Date | 2018-09-06 12:27:47 |
| Producing Software | Microsoft® Publisher 2016 |
| Document Lastmod | 2018-09-06 12:27:47 |
| Document Title | User Manual |
| Document Creator | Microsoft® Publisher 2016 |
| Document Author: | Jenan Sofic |
SCR200VN Hardware Guide Version 0.4 Document Revision Information Version Author Comments 0.1 22/06/2018 Andrew Lee Initial Draft 0.2 03/07/2018 Andrew Lee Updated dimension drawings, added product code. 0.3 03/09/2018 Andrew Lee 0.4 06/09/2018 Pieter Vivier Update compliance statement Copyright © Copyright 2018, Payment Express Limited 33 Wilkinson Road, Ellerslie PO Box 8400 Auckland, 1150 New Zealand www.paymentexpress.com All rights are reserved. No part of this work may be reproduced or copied in any form or by any means, electronic or mechanical, including photocopying, without the express written permission of Payment Express Limited. Proprietary Notice The information described in this document is proprietary and confidential to Payment Express Limited. Any unauthorised use of this material is expressly prohibited except as authorised by Payment Express Limited in writing. Contents 1 Overview ............................................................................................................................................................... Page 1 1.1 Introduction...................................................................................................................................................................... 1 1.2 Hardware Models ........................................................................................................................................................... 1 1.3 Connectivity ..................................................................................................................................................................... 1 2 SCR200VN............................................................................................................................................................ Page 2 2.1 Hardware Overview ........................................................................................................................................................ 2 2.1.1 Power Requirements ............................................................................................................................................. 2 2.1.2 Operating & Storage Temperature Ratings ....................................................................................................... 2 2.1.3 Standards & Compliance ...................................................................................................................................... 2 2.1.4 Additional Comments ........................................................................................................................................... 2 2.2 Dimensions ...................................................................................................................................................................... 3 3 Machine Face & Mounting .................................................................................................................................. Page 4 3.1 Machine Face .................................................................................................................................................................. 4 3.2 Mounting .......................................................................................................................................................................... 5 3.2.1 Angled Mounting .................................................................................................................................................... 5 3.2.2 Flat Mounting .......................................................................................................................................................... 6 3.2.3 Recessed Mounting ............................................................................................................................................... 6 4 Installation ............................................................................................................................................................ Page 7 4.1 Components .................................................................................................................................................................... 7 4.2 Installation........................................................................................................................................................................ 7 5 Activation.............................................................................................................................................................. Page 8 5.1 Authorised Customer Agents ....................................................................................................................................... 8 5.2 Activation Process .......................................................................................................................................................... 8 6 Maintenance ........................................................................................................................................................ Page 9 6.1 Tradeouts & Deactivation Process .............................................................................................................................. 9 6.2 Cleaning Instructions ..................................................................................................................................................... 9 7 Contact Us..........................................................................................................................................................Page 10 1 Overview 1.1 Introduction The Payment Express SCR200VN combines the best of our standard SCR and SKP solutions into a compact package suitable for unattended solutions where space is limited. The all-in-one solution includes EMV Contactless, EMV Chip and Magstripe readers. Payment Express develops and owns the hardware design, intellectual property and processor platform to ensure end to end accountability from card read to bankcard provider. 1.2 Hardware Models Model SCR200VN Base Module (Yellow) PX Product Code AB0217 1.3 Connectivity A cable to connect the SCR200VN will be included unless stated otherwise. This cable connects to the rear of the SCR200VN device and to the host equipment or LAN300. Connection to Host Equipment for communication via SCR Serial API. Connection to LAN300 for communication using one of the APIs supported by LAN300. Please refer to our LAN300 documentation for more information. 1 of 10 2 SCR200VN (AB0217) 2.1 Hardware Overview Front Mount design Colour LCD Display and 3x Plastic Keys Hardware accelerated encryption (Triple DES, RSA and AES) and a CRC engine Combined Contactless, Chip & Magstripe Readers Secure crypto MCU designed for POS applications 2.1.1 Power Requirements The device accepts DC regulated from +9V to +43.5V. SELV (Safety Extra Low Voltage). When idle (no card inserted), power of 1400mW is drawn, when active 3200mW max is drawn, and when in sleep mode power drops to < 100uA @ 12V. 2.1.2 Operating & Storage Temperature Ratings Storage: -20 to 80 degrees (Celsius) Operating: -20 to 75 degrees (Celsius) 2.1.3 Standards & Compliance EMV Contact Level 1 & 2 EN 55032: 2015 EMV Contactless Level 1 EN 55024: 2010 PCI PTS (SRED) FCC Part 15 Subpart A&B Class B TQM Label Contact & Contactless FCC Part 15 Subpart C Section 15.225 Payment NZ Device Register IP54 2.1.4 Additional Comments This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: 1) this device may not cause harmful interference and 2) this device must accept any interference received, including interference that may cause undesired operation. Note that changes or modification to the device not approved by the manufacturer could void the user’s authority to operate the device. This device has been tested and found to comply with the Class B digital device limits, pursuant to part 15 of the FCC Rules. These limits provide reasonable protection against harmful interference in a residential installation. This device generates and can radiate radio frequency energy and, if not used in accordance with the instructions, may cause harmful interference to radio communications. There is no guarantee that interference will not occur. If this device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user can try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the device and receiver. Consult the dealer or an experienced radio/TV technician for help. Connect the device into an outlet on a circuit different from that to which the receiver is connected. 2 of 10 2.2 Dimensions 3 of 10 3 Machine Face & Mounting 3.1 Machine Face Recommended cut out dimensions for customer equipment. Please note that this plate is not supplied by Payment Express and is the responsibility of the customer to arrange their selected mounting method. All non-dimensioned lengths are subject to individual customer machine fronts. The recommended cable entry point is located at the bottom of the machine face instead of directly behind the cable port at the top. This is to prevent unintentional cable disconnections (full or partial). 4 of 10 3.2 Mounting This section documents recommended mounting solutions for different type of machines. Angled, Flat and Recessed. Other variations of mounting solutions may be approved. For mounting heights above 1.6m, the unit may be mounted vertically. Any changes made to the design are the responsibility of the customer. Changes made to the design should reference PCI PTS 5.0 specification to ensure compliance. Please consult with your PX project or technical contact to ensure compliance. 3.2.1 5 of 10 Angled Mounting 3.2.2 Flat Mounting Please note: The minimum 880.0mm height (as per 3.2.1) still applies. 3.2.3 Recessed Mounting Please note: The minimum 880.0mm height (as per 3.2.1) still applies. 6 of 10 4 Installation 4.1 Components PX Product Code AB0217 MW0035 MF0099 Description Default QTY SCR200VN-A-0A Mini Vend SCR200VN Power & Comms Cable 700mm Machine Mounting Face (Customer designed and supplied) NUT M4 Flange OD 12mm Unless otherwise stated, all dimensions are in millimetres. Tolerances: Angles: 4.2 Installation 1. Thread the SCR200VN cable (2) through the bottom cable entry point of the Machine Front Plate (3). 2. Mount SCR200VN (1) to Machine Front Plate (3). Tighten screws until mounting gasket is fully compressed. 7 of 10 5 Activation The SCR200VN solution requires activation before the devices can begin processing. Activation is required for initial installations and re-installations. Activation is done via a dual control process. 5.1 Authorised Customer Agents Prior to the installation process beginning two or more customer agents are authorised by Payment Express for the activation of devices. The customer agents are trusted individuals nominated by the customer. Once the customer agents are established, Payment Express will issue a unique login (username/password) to each customer agent. These logins are used to access the Payment Express website required for the dual control Activation process. 5.2 Activation Process Two authorised customer agents must be available for the Activation process to begin. 1) Log on to Payment Express Two of the authorised customer agents start separate sessions to log on to the Payment Express website using their individual logins. 2) Identify Terminal(s) Once logged in, the terminals available for installation are displayed. 3) Authorise Terminal(s) Both of the customer agents will authorise the terminal(s) for installation via the Payment Express website. This authorisation will require a password. When both agents approve a terminal for installation the host terminal information will enter into the “Ready for Installation” state pending communications from the terminal. This “Ready for Installation” state will revert to a “Removed” state if physical installation and communication with the terminal do not occur within 24 hours. The agents will need to start the Activation process again if this occurs. For audit purposes, a record will be created in the Payment Express host database for all state changes (including the login used and a timestamp). Utilizing the 24 hour window, authorised customer agents can choose to begin the Activation process at the time of physical installation or initiate the Activation process prior to the physical installation if they know the physical installation will be done within the next 24 hours. 4) Physical Installation Within the 24 hour window, the installation technician will physically install the SCR200VN into their machine. The devices must be connected to communications and the secure channel established to the SCR200VN. 5) Terminal Logon The installation technician will trigger a transaction via the vendor’s point of sale which will fail with a removal detection error code (W0). The terminal firmware will automatically force a logon, upon which the terminal state is then updated. 6) Ready State (Activation Process Complete) The terminal and key pad are now authorised for processing transactions. The installation technician should run another test transaction (using a valid payment card) to confirm correct operation. 8 of 10 6 Maintenance 6.1 Tradeouts & Deactivation Process In the event that the SCR200VN unit need to be swapped out or deactivated, please follow instructions below. 1) Call Payment Express Support to log a ticket (see section 8 for contact numbers). Please provide the following information. Serial Number of SCR200VN. Brief description of fault / reason for deactivation. Contact Name. Contact Phone Number. Shipping Address (for replacement if needed). 2) Physically remove the device(s). At next communication with the host the device will be marked as removed. 3) Ship the device(s) back to Payment Express. 6.2 Cleaning Instructions The external face of the SCR200VN device should be carefully cleaned on a regular basis. This is to ensure that the front plate is free of dirt and solvents which could damage the device or prevent users from using the device as intended. Payment Express recommend cleaning the device with a damp cloth. Do not use any solvents as this may damage the device surface. 9 of 10 7 Contact Us General Support Queries - email support@paymentexpress.com Technical/Integration Queries - email devsupport@paymentexpress.com Sales Queries - email sales@paymentexpress.com New Zealand Auckland Phone (landline) 0800 PAYMENT (729 6368) Phone (mobile) +64 9 309 4693 Australia Sydney United Kingdom London Phone Phone 1 800 006 254 or +61 2 8268 7700 0800 088 6040 or +44 (0) 2 037 523 340 Fax Fax 1 800 469 709 Fax + 44 (0) 808 280 2432 +64 9 309 4694 Address Address 33 Wilkinson Road, Ellerslie Auckland New Zealand Address Level 3, 503-505 Kent Street Sydney, NSW 2000 Australia Rest of the World USA Los Angeles Phone 1 877 434 0003 or +1 213 378 1190 or +1 310 670 7299 Fax +1 310 670 7298 Address 8939 South Sepulveda Boulevard, Suite 520 Los Angeles, CA 90045 USA 10 of 10 164 - 180 Union Street LI. 313 Southwark, London SE1 0LH Canada Phone +1 844 221 2700 or +1 778 807 5107 Singapore Phone +65 315 81353 Republic of Ireland Phone 1800 930 220 International Phone +64 9 309 4693 Address Hong Kong Phone (landline) +85 258 033032 Payment Express P O Box 8400 Auckland 1150 New Zealand
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