Wistron K3011W Tablet PC IdeaTab K3011W-F User Manual Lenovo IdeaTab K3011W User Guide V1 0 EN
Wistron Corporation Tablet PC IdeaTab K3011W-F Lenovo IdeaTab K3011W User Guide V1 0 EN
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User Manual
V1.0_en-US
Lenovo IdeaTab
K3011W
Read the safety notices and important tips in the
included manuals before using your computer.
©Lenovo China 2012
User Guide V1.0
The Regulatory Notice provides information about the radio frequency and safety
standards. Be sure to read it before using wireless devices on your computer.
To refer to it, go to http://www.lenovo.com, click Support, and then click User’s guides
and manuals.
Regulatory Notice
First Edition (July 2012)
© Copyright Lenovo 2012.
Before using the product, be sure to read Lenovo Safety and General Information Guide first.
The features described in this guide are common to most models. Some features may not
be available on your computer or your computer may include features that are not
described in this user guide.
Some instructions in this guide may assume that you are using Windows® 8. If you are
using another Windows operating system, some operations may be slightly different. If
you are using other operating systems, some operations may not apply to you.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General
Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set
forth in Contract No. GS-35F-05925.
Notes
•
•
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The illustrations in this manual may differ from the actual product. Please refer to the
actual product.
•
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Chapter 1. Getting to know your computer ..................................................................................... 1
Tablet front view ........................................................................................................................................... 1
Tablet left-side view...................................................................................................................................... 2
Tablet right-side view................................................................................................................................... 3
Tablet top view .............................................................................................................................................. 4
Tablet buttom view....................................................................................................................................... 6
Dock front view ............................................................................................................................................. 7
Dock right-side view................................................................................................................................... 11
Chapter 2. Starting to use Windows 8............................................................................................16
Configuring the operating system for the first time .............................................................................. 16
Operating system interfaces ...................................................................................................................... 16
The Charms .................................................................................................................................................. 17
Putting the computer to sleep or shutting it down................................................................................ 19
Touch screen operation .............................................................................................................................. 21
Connecting to wireless LAN ..................................................................................................................... 25
Recovery system.......................................................................................................................................... 26
Help and support ........................................................................................................................................ 27
Chapter 3. Battery management ..................................................................................................... 28
Battery charging policy .............................................................................................................................. 28
Chapter 4. Troubleshooting ............................................................................................................ 29
Frequently asked questions ....................................................................................................................... 29
Troubleshooting .......................................................................................................................................... 30
Trademarks....................................................................................................................................... 34
Contents
1
Chapter 1. Getting to know your computer
Tablet front view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Note: The dashed areas indicate parts that are not visible externally.
Integrated camera
(select models only)
Use the camera for video communication and taking photos.
Wireless LAN
antennas
Connect to the wireless LAN adapter to send and receive wireless radio.
Multi-touch screen Functions as both the visual display as well as one of the two primary
input methods.
Note: For details, see “Touch screen operation” on page 21.
Windows button Press this button to:
Toggle between the current view and the Start screen.
-or-
Wake up the computer from sleep mode.
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Chapter 1. Getting to know your computer
Tablet left-side view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Screen rotation lock
button
Keeps the screen locked in portrait or landscape orientation.
Volume button Increases/Decreases volume level.
Speaker Provides audio output.
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Chapter 1. Getting to know your computer
3
Tablet right-side view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Speaker Provides audio output.
Micro HDMI port Connects to devices with HDMI inputs such as a TV or an external display.
Combo audio jack Connects to headsets.
Note:
•The combo audio jack does not support conventional microphones.
•The recording function may not be supported if third-party headphones or headsets are
connected, due to different industry standards.
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Chapter 1. Getting to know your computer
Tablet top view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Power button Press this button to turn on the computer.
Power status indicator (on tablet)
Symbol Indicator Indicator
status Meaning
Power
On (solid white) The tablet is connected to the AC
adapter and has been fully charged.
On (solid amber) The tablet is charging.
Blinking
The tablet is connected to the AC
adapter, but there may be a problem
with the battery or battery
connection.
Off The tablet is disconnected from the
AC adapter, or the tablet is turned off.
Micro SD card slot Insert a micro SD card (not supplied) here.
Note: For details, see “Using micro Secure Digital (SD) card)” on page 11.
Built-in microphone Captures sound which can be used for video conferencing, voice
narration, or audio recording.
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Chapter 1. Getting to know your computer
5
Using a micro Secure Digital (SD) card (not supplied)
Your computer supports micro Secure Digital (SD) cards.
Inserting a micro SD card
To insert a micro SD card:
1
Turn off the tablet, and disconnect the AC adapter and any cable(s) from the tablet.
2
Open the slot cover with your finger.
3
Insert the micro SD card until it clicks into place.
4
Close the slot cover.
Removing a micro SD card
To remove a micro SD card:
1
Turn off the tablet, and disconnect the AC adapter and any cable(s) from the tablet.
2
Open the slot cover with your finger.
3
Push the micro SD card in until you hear a click and then pull the micro SD card out.
4
Close the slot cover.
Notes:
•Insert only one card in the slot at a time.
•This card reader does not support SDIO devices (e.g., SDIO Bluetooth, etc.).
Note: Do not insert or remove the micro SD while the computer is turned on. Doing so may damage the
micro SD reader.
Note: Before removing the memory card, disable it by using the Windows safely remove hardware and
eject media utility to avoid data corruption.
6
Chapter 1. Getting to know your computer
Tablet bottom view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Tablet-docking latch Connects the tablet to the dock and keeps the tablet secured in place.
Note: For details, see “Combination of tablet and dock” on page 13.
Multi-function
connector
Connects to the power adapter, USB cable or the dock.
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Chapter 1. Getting to know your computer
7
Dock front view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Tablet-docking latch Connects the tablet to the dock and keeps the tablet secured in place.
Note: For details, see “Combination of tablet and dock” on page 13.
Tablet connector Connect to the tablet.
Note: For details, see “Combination of tablet and dock” on page 13.
Tablet-docking latch -
spring loaded Press and hold the spring-loaded tablet-docking latch to remove the tablet.
Note: For details, see “Detaching the tablet” on page 14.
Keypad The keypad functions as a conventional keyboard.
Touchpad The touchpad functions as a conventional mouse.
Touchpad: To move the pointer on the screen, slide your fingertip over the
pad in the direction in which you want the pointer to move.
Touchpad buttons: The functions of the left/right side correspond to that
of the left/right mouse button on a conventional mouse.
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Chapter 1. Getting to know your computer
Keyboard function keys
You can access certain system settings quickly by pressing the appropriate function keys.
:Mutes/unmutes the sound. :
Toggles the display between the
computer and an external
device.
:Decreases the volume level. :Decreases display brightness.
:Increases the volume level. :Increases display brightness.
:Closes the currently active
window. :Displays the Settings charm.
:Refreshes the desktop or the
currently active window. :Displays the Search charm.
:Turns on/off the backlight of
the LCD screen. :Displays all currently active
apps.
:Enables/disables wireless
function :Displays all the apps.
Chapter 1. Getting to know your computer
9
Frequently used Windows Hotkey
To use the Windows hotkey function, press and hold Windows key ; then press one of the
hotkey.
Windows key Shows the Start screen.
Windows key + F1 Opens Windows Help and Support.
Windows key + C Opens the Charms.
Windows key + D Shows the desktop.
Windows key + E Opens the Windows Explorer.
Windows key + F
Opens Files in the Search charm.
(press Windows key + F + Ctrl to find
computers on a network)
Windows key + G Cycles through desktop gadgets.
Windows key + H Shows the Share charm.
Windows key + I Shows the Settings charm.
Windows key + J Swtiches back to the most recently used open
app.
Windows key + K Shows the Devices charm.
Windows key + O Locks the screen orientation.
Windows key + Q Shows the Search charm.
Windows key + T
Switches from the currently active window to
the taskbar and cycles through open desktop
apps.
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Chapter 1. Getting to know your computer
Windows key + V
Cycles through notifications.
(press Windows key + V + Shift to go
backward)
Windows key + W Opens Settings in the Search charm.
Windows key + Z Opens the app bar.
Windows key + , (comma) Peeks at the desktop.
Windows key + . (period)
Docks a currently open Metro app on the right
side of the screen. metro app to the right.
(press Windows key + . (period) + Shift to
dock to the left)
Windows key + Enter
Opens Narrator (press Windows key + Enter +
Alt to open Windows Media Center - if
installed)
Windows key + Spacebar Switches the input language and the keyboard
layout.
Windows key + Tab Cycles through the metro app history.
Windows key + Esc Exits the Magnifier.
Windows key + Home Minimizes any non-active desktop windows.
Windows key + PgUp Move the Start screen to left monitor.
Windows key + PgDn Move the Start screen to right monitor .
Windows key + → / ←Snaps the currently active desktop window to
a position filling half of the desktop screen on
either the left side or the right side.
Windows key + ↑ / ↓
Maximizes/minimizes the currently active
desktop window.
(press Windows key + right/left + Shift to
keep the width of the currently active
window)
Chapter 1. Getting to know your computer
11
Dock right-side view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
USB port Connects to USB devices.
Note: For details, see “Connecting USB devices” on page 12.
AC power
adapter jack
Connects to the AC power adapter.
Power status
indicator
Indicator Indicator status Meaning
Power
On (solid white) The computer is connected to the AC
adapter and has been fully charged.
On (solid amber) The computer is charging.
Blinking
The computer t is connected to the AC
adapter, but there may be a problem with
the battery or battery connection.
Off The computer is disconnected to the AC
adapter, or the computer is turned off.
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Chapter 1. Getting to know your computer
Connecting USB devices
Your computer comes with two USB ports compatible with USB devices.
The first time you plug a USB device into a particular USB port on your computer, Windows
automatically installs a driver for that device. After the driver has been installed, you can
disconnect and reconnect the device without performing any additional steps.
Before disconnecting a USB storage device, make sure your computer has finished transferring
data to or from that device. Click the Safely Remove Hardware icon in the notification area of
Windows to remove the device before disconnecting.
Note: Typically, Windows detects a new device after connecting it, and then installs the driver
automatically. However, some devices may require you to install the driver before connecting.
Check the documentation provided by the device’s manufacturer before connecting the device.
Note: If your USB device uses a power cord, connect the device to a power source before connecting it.
Otherwise, the device may not be recognized.
Chapter 1. Getting to know your computer
13
Combination of tablet and dock
Lenovo IdeaTab K3011W is not only a tablet. It can also combine the tablet together with a dock
to be used as a notebook computer.
Tablet Mode
Notebook Mode
14
Chapter 1. Getting to know your computer
Attaching the tablet
To install the tablet, insert it into the tablet slot in the direction shown by arrow , until it
clicks into place.
Detaching the tablet
To remove the tablet, while pressing and holding the spring-loaded tablet-dock latch ,
carefully remove the tablet in the direction shown by the arrow .
Note: Be careful not to damage the connector when attaching or detaching the tablet.
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Chapter 1. Getting to know your computer
15
Screen orientation
You can rotate the display panel to your preferred orientation.
• The orientation of the display automatically changes (alternating between portrait and
landscape modes) depending upon how you hold the tablet.
• To prevent automatic orientation, press the screen rotation lock button. It is located on the left
edge of the tablet. (See below illustration).
16
Chapter 2. Starting to use Windows 8
Configuring the operating system for the first time - - - - - - - - - - - - - - -
You may need to configure the operating system when it is first used. The configuration process
may include the procedures below:
• Accepting the end user license agreement
• Configuring the Internet connection
• Registering the operating system
• Creating a user account
Operating system interfaces - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Windows 8 comes with two main user interfaces: the Start screen and the Windows desktop.
To switch from the Start screen to the Windows desktop, do one of the following:
• Select the Windows desktop tile on the Start screen.
• Press the Windows button. (Tablet only)
• Press the Windows key + D. (Notebook mode only)
To switch from the desktop to the Start screen, do one of the following:
• Select Start from the Charms.
• Move the pointer to the lower-left corner and then select the Start screen thumbnail when it is
displayed.
Start screen Desktop
Chapter 2. Starting to use Windows 8
17
The Charms - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
The five Charms provide new and faster ways to perform many basic tasks, and are always
available regardless of which app you are currently in.
To display the Charms, do one of the following:
• Move the pointer to the upper-right or lower-right corner until the Charms bar is displayed.
• Use one finger to swipe in from the right edge of the screen until the Charms bar is displayed.
• Press Windows key + C. (Notebook mode only)
Search charm
The Search charm is a powerful new way to find whatever you are looking for, including apps,
settings and files.
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Chapter 2. Starting to use Windows 8
Share charm
The Share charm lets you send links, photos, and more to your friends and social networks
without leaving the app you are in.
Start charm
The Start charm is a fast way to go to the Start screen.
Devices charm
The Devices charm allows you to connect or send files to any external devices, such as digital
cameras, TVs, or printers.
Settings charm
The Settings charm lets you perform basic tasks, such as setting the volume or shutting down
the computer. Also, you can get to the Control Panel through the Settings charm when using the
desktop screen.
Chapter 2. Starting to use Windows 8
19
Putting the computer to sleep or shutting it down - - - - - - - - - - - - - - - - - - -
When you have finished working with your computer, you can put it to sleep or shut it down.
Putting your computer to sleep
If you will be away from your computer for a short time, put the computer to sleep.
When the computer is in sleep mode, you can quickly wake it to resume use, bypassing the
startup process.
To put the computer to sleep, do one of the following:
• Close the display panel. (Notebook mode only)
• Press the power button.
• Open the Charms and then select Settings → Power → Sleep.
To wake the computer, do one of the following:
• Press the power button.
• Press any key on the keyboard. (Notebook mode only)
• Press the Windows button. (Tablet only)
Note: Put your computer to sleep before you move it. Moving your computer while the hard disk is
spinning can damage the hard disk, causing loss of data.
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Chapter 2. Starting to use Windows 8
Shutting down the computer
If you are not going to use your computer for a long time, shut it down.
To shut down your computer:
1
Open the Charms, and then select Settings .
2
Select Power → Shutdown.
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Chapter 2. Starting to use Windows 8
21
Touch screen operation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
The display panel can accept inputs like a tablet, using the multi-touch screen, or (when docked)
like a traditional notebook computer, using the keyboard and touchpad.
Multi-touch gestures
You can touch the screen with one or more fingertips to perform a variety of tasks.
Frequently used gestures Tasks performed
Tap
Tap once on an item
Performs an action, such as starting an
app, opening a link, or performing a
command. Similar to left-clicking with a
mouse.
Press and hold
Press your finger down and leave it there
for a moment.
Allows you to see detailed information
before selecting an action. Can also open a
menu with more options. Similar to right-
clicking with a mouse.
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Chapter 2. Starting to use Windows 8
(continued)
Frequently used gestures Tasks performed
Pinch
Move two fingers together or apart while
touching the screen.
Zooms in and out on visual apps, such as
pictures and maps. Can also jump to the
beginning or end of a list.
Rotate
Place two or more fingers on an item and
then turn your hand.
Turns an object. (Note: Not all items can
be rotated, depending upon the app.)
Slide
Drag your finger across the screen.
Pans or scrolls through lists and pages.
Can also move an object or be used to
draw or write, depending upon app.
Similar to pressing and holding to pan
and to scrolling with a mouse.
Chapter 2. Starting to use Windows 8
23
(continued)
Frequently used gestures Tasks performed
Swipe
Start from any edge of the screen, then
swipe inwards toward the center.
Swiping down from the top edge or up
from the bottom edge displays a task bar
on the bottom of the screen with app
commands, including save, edit, and
delete.
If you have an app currently open, you
can also:
• Swipe from the top edge to halfway
down the screen without lifting your
finger to dock that app on the left or
right side of the screen. This allows you
to keep two apps open simultaneously
in a split-screen format.
• Swipe from the top edge straight down
to the bottom edge of the screen
continuously without lifting your
finger to close the currently open app.
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Chapter 2. Starting to use Windows 8
(continued)
Frequently used gestures Tasks performed
Swiping in from the left edge can:
• Bring in and open an app currently
running in the background.
If there is more than one currently open
app, you can:
• Swipe in from the left to bring in an
app and, without lifting your finger,
push that app back off the left edge of
the screen quickly. This displays a list
of the apps currently running in the
background.
Swiping in from the right edge of the
screen displays the Charms.
Chapter 2. Starting to use Windows 8
25
Connecting to wireless LAN - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Enabling wireless connection
To enable the wireless function, do one of the following:
• Press F7. (Notebook mode only)
• Open the Charms and select Settings → to open the Network configuration page,
and then make sure that the Airplane mode switch is toggled to Off.
Connecting to a wireless LAN
After wireless has been enabled, the computer will automatically scan for available wireless
networks and display them in the wireless LAN network list. To connect to a wireless network,
click the network name in the list, and then click Connect.
Note: Some networks require a network security key or passphrase for connection. To connect to one of
those networks, ask the network administrator or the Internet service provider (ISP) for the
security key or passphrase.
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Chapter 2. Starting to use Windows 8
Recovery system
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Introduction
Push-button Reset is a built-in recovery tool that allows users to restore their operating system
to its original state while preserving their data and important customizations, without the need
to back up their data in advance.
The following Push-button Reset features are available to users from multiple locations within
Windows:
Refreshing the computer
Fixes software problems by reinstalling the factory default configuration while preserving the
user’s data, important settings, and any Metro-style apps previously purchased from the
Windows Store.
Resetting the computer
Prepares the computer for recycling or for the transfer of ownership by reinstalling the factory
default configuration and returning all user data and applications to the state of their original
Out-of-Box Experience (OOBE).
Using Push-Button Reset
When the computer can start, Push-button Reset can be normally launched from:
• Metro-style PC Settings
• Control Panel
•Settings charm: (Notebook mode only)
1
Select Power.
2
Press and hold the Shift key while selecting Restart.
3
Select Troubleshoot from the Choose an option window.
When the on-disk recovery environment cannot be started, Push-button Reset can be launched
from:
• Boot options menu (automatic)
• Bootable USB flash drive
Follow the on-screen instructions and restart the system for the changes to take effect.
For more instructions, see the Windows Help and Support file on your computer.
Chapter 2. Starting to use Windows 8
27
Help and support
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
If you have any problems using the operating system, see the Windows Help and Support file.
To open the Windows Help and Support file, do one of the following:
• Select Settings charm, then select Help.
• Press Windows key + F1. (Notebook mode only)
You can read the Windows Help and Support file on your computer. You can also get online help
and support by clicking on one of the two links listed under More to explore.
28
Chapter 3. Battery management
Battery charging policy
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
The following describes the battery charging policy of the computer.
Launch manager is software designed to help you with battery management. It will
automatically run in the background.
Charge status Mode Charge logic
Charging
(when connected to
the AC adapter and
an electrical power
source)
Tablet only Charges the tablet.
Dock only Charges the dock.
Tablet-dock combination
Charges the tablet first. When
tablet's battery pack has been
fully charged, it will then begin
to charge the dock.
Not charging
(when disconnected
from the AC adapter)
Tablet-dock combination
If the dock's battery currently
has power, it will charge the
tablet first. When the dock
battery power is low, the
system will begin using the
energy stored in the battery of
the tablet.
Notes:
•After being connected to the dock, the screen display of the tablet will switch to the Windows desktop
interface and disable the screen rotation function automatically.
•When the battery's power drops below 10%, the USB ports will be turned and so any external devices
will not be available.
29
Chapter 4. Troubleshooting
Frequently asked questions
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
This section lists frequently asked questions by category.
Finding information
What safety precautions should I follow when using my computer?
The Lenovo Safety and General Information Guide which came with your computer contains
safety precautions for using your computer. Read and follow all the precautions when using
your computer.
Where can I find the hardware specifications for my computer?
You can find the hardware specifications for your computer on the printed flyers which came
with your computer.
Where can I find warranty information?
For the warranty applicable to your computer, including the warranty period and type of
warranty service, see the Lenovo limited warranty flyer that came with your computer.
Drivers and preinstalled software
Where are the installation discs for Lenovo preinstalled (desktop) software?
Your computer did not come with any installation discs for Lenovo preinstalled software. If
you need to reinstall any preinstalled software, you can find the installation program located
on the D partition of your hard disk. If you cannot find the installation program there, you can
also download it from the Lenovo support website.
Where can I find drivers for the various hardware devices of my computer?
If your computer is preinstalled with a Windows operating system, Lenovo provides drivers
for all the hardware devices that you need on the D partition of your hard disk. You can also
download the latest device drivers from the Lenovo support website.
Getting help
How can I contact the customer support center?
See "Chapter 3. Getting help and service" of the Lenovo Safety and General Information Guide.
30
Chapter 4. Troubleshooting
Troubleshooting
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
If you do not find your problem here, see Chapter 1. The following section only describes problems
that might negate the need to refer to the more comprehensive information in Chapter 1.
Display problems
When I turn on the computer,
nothing appears on the screen.
•If the screen is blank, make sure that:
- The AC adapter is connected to the computer and the
power cord is plugged into a working electrical outlet.
- The computer power is on. (Press the power button again
for confirmation.)
•If these items are properly set, and the screen remains blank,
have the computer serviced.
My screen goes blank while the
computer is on.
•Your power management is enabled. Do one of the
following to resume from sleep mode:
- Press any key on the keyboard. (Notebook mode only)
- Press the power button.
- Press the Windows button. (Tablet only)
Sleep problems
The critical low-battery error
message appears, and the
computer immediately turns off.
•The battery power is getting low. Connect the AC adapter to
the computer, or replace the battery with a fully charged
one.
The computer enters sleep
mode immediately after
Power-on.
•Make sure that:
- The battery is charged.
- The operating temperature is within the acceptable range.
Your computer supports the following temperature
ranges:
•For storage: -20°C ~ 65°C
•For operating: 0°C ~ 40°C
Note: If the battery is charged and the temperature is within range, have the computer serviced.
The computer does not return
from sleep mode and the
computer does not work.
•If the computer does not return from sleep mode, the
battery may be depleted. Check the power indicator.
•If your computer is in sleep mode, connect the AC adapter
to the computer, then press the Windows button (Tablet
only) or the power button.
•If your computer is powered-off, connect the AC adapter to
the computer, then press the power button to resume
operation.
Note: If the system still does not return from sleep mode, your system has stopped responding, and you
cannot turn off the computer; reset the computer. Unsaved data may be lost. To reset the computer, press
and hold the power button for 5 seconds or more. If the computer still does not reset, remove the AC
adapter.
Chapter 4. Troubleshooting
31
Display panel problems
The screen is blank. •Do the following:
- If you are using the AC adapter, or using the battery, and
the battery status indicator is on, press F10 to make the
screen brighter. (Notebook mode only)
- If the power indicator is blinking, press the power button
to resume from sleep mode.
- If the problem persists, follow the solution in the next
problem “The screen is unreadable or distorted.”
The screen is unreadable or
distorted.
•Make sure that:
- The screen resolution and color quality are correctly set.
- The monitor type is correct.
Incorrect characters appear on
the screen.
•Are the operating system or programs installed correctly? If
they are installed and configured correctly, have the
computer serviced.
Sound problems
No sound can be heard from
the speaker even when the
volume is turned up.
•Make sure that:
- The Mute function is off.
- The combo audio jack is not being used.
- Speakers are selected as the playback device.
Battery problems
Your computer shuts down
before the battery status
indicator shows empty.
-or-
Your computer operates after
the battery status indicator
shows empty.
•Recharge the battery.
A startup problem
The Microsoft® Windows
operating system does not
start.
•For details, see “Recovery system” on page 26.
Recovery system problems
Fail to restore system partition
to factory default.
•The system partition, such as the partition size or the drive
capacity of C, has been modified.
32
Chapter 4. Troubleshooting
Other problems
Your computer does not
respond.
•
To turn off your computer, press and hold the power button
for 5 seconds or more. If the computer still does not respond,
remove the AC adapter.
•Your computer might lock when it enters sleep mode
during a communication operation. Disable the sleep timer
when you are working on the network.
The connected external device
does not work.
•Do not connect or disconnect any external device cables
other than USB while the computer power is on. Otherwise,
you might damage your computer.
•When using a high power consumption external devices
such as an external USB optical disk drive, use an external
device power adapter. Otherwise, the device may not be
recognized, or the system may shut down as a result.
34
Trademarks
The following terms are trademarks or registered trademarks of Lenovo in the United States, other
countries, or both.
Lenovo
IdeaTab
Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other
countries, or both.
The Regulatory Notice provides information about the radio frequency and safety
standards. Be sure to read it before using wireless devices on your computer.
To refer to it, go to http://www.lenovo.com, click Support, and then click User’s guides
and manuals.
Regulatory Notice
First Edition (July 2012)
© Copyright Lenovo 2012.
Before using the product, be sure to read Lenovo Safety and General Information Guide first.
The features described in this guide are common to most models. Some features may not
be available on your computer or your computer may include features that are not
described in this user guide.
Some instructions in this guide may assume that you are using Windows® 8. If you are
using another Windows operating system, some operations may be slightly different. If
you are using other operating systems, some operations may not apply to you.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General
Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set
forth in Contract No. GS-35F-05925.
Notes
•
•
•
The illustrations in this manual may differ from the actual product. Please refer to the
actual product.
•
•
•
V1.0_en-US
Lenovo IdeaTab
K3011W
Read the safety notices and important tips in the
included manuals before using your computer.
©Lenovo China 2012
User Guide V1.0
1
Lenovo limited warranty
L505-0010-02 08/2011
This Lenovo Limited Warranty consists of the following parts:
Part 1 - General Terms
Part 2 - Country-specific Terms
Part 3 - Warranty Service Information
The terms of Part 2 replace or modify terms of Part 1 as specified for a particular country.
Part 1 - General Terms - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
This Lenovo Limited Warranty applies only to Lenovo hardware products you purchased for
your own use and not for resale.
This Lenovo Limited Warranty is available in other languages at www.lenovo.com/warranty.
What this Warranty Covers
Lenovo warrants that each Lenovo hardware product that you purchase is free from defects in
materials and workmanship under normal use during the warranty period. The warranty period
for the product starts on the original date of purchase as shown on your sales receipt or invoice or
as may be otherwise specified by Lenovo. The warranty period and type of warranty service that
apply to your product are as specified in "
Part 3 - Warranty Service Information
" below. This
warranty only applies to products in the country or region of purchase.
THIS WARRANTY IS YOUR EXCLUSIVE WARRANTY AND REPLACES ALL OTHER
WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED
TO, ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. AS SOME STATES OR JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES, THE ABOVE EXCLUSION MAY NOT
APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES APPLY ONLY TO THE EXTENT AND
FOR SUCH DURATION AS REQUIRED BY LAW AND ARE LIMITED IN DURATION TO THE
WARRANTY PERIOD. AS SOME STATES OR JURISDICTIONS DO NOT ALLOW
LIMITATIONS ON THE DURATION OF AN IMPLIED WARRANTY, THE ABOVE LIMITATION
ON DURATION MAY NOT APPLY TO YOU.
How to Obtain Warranty Service
If the product does not function as warranted during the warranty period, you may obtain
warranty service by contacting Lenovo or a Lenovo approved Service Provider. A list of approved
Service Providers and their telephone numbers is available at:
www.lenovo.com/support/phone.
Warranty service may not be available in all locations and may differ from location to location.
Charges may apply outside a Service Provider's normal service area. Contact a local Service
Provider for information specific to your location.
Customer Responsibilities for Warranty Service
Before warranty service is provided, you must take the following steps:
• follow the service request procedures specified by the Service Provider
P/N: XXXXXXXX
X
Printed in China
2
Lenovo limited warranty
• backup or secure all programs and data contained in the product
• provide the Service Provider with all system keys or passwords
• provide the Service Provider with sufficient, free, and safe access to your facilities to perform
service
• remove all data, including confidential information, proprietary information and personal
information, from the product or, if you are unable to remove any such information, modify
the information to prevent its access by another party or so that it is not personal data under
applicable law. The Service Provider shall not be responsible for the loss or disclosure of any
data, including confidential information, proprietary information, or personal information, on
a product returned or accessed for warranty service
• remove all features, parts, options, alterations, and attachments not covered by the warranty
• ensure that the product or part is free of any legal restrictions that prevent its replacement
• if you are not the owner of a product or part, obtain authorization from the owner for the
Service Provider to provide warranty service
What Your Service Provider Will Do to Correct Problems
When you contact a Service Provider, you must follow the specified problem determination and
resolution procedures.
The Service Provider will attempt to diagnose and resolve your problem by telephone, e-mail or
remote assistance. The Service Provider may direct you to download and install designated
software updates.
Some problems may be resolved with a replacement part that you install yourself called a
"Customer Replaceable Unit" or "CRU." If so, the Service Provider will ship the CRU to you for you
to install.
If your problem cannot be resolved over the telephone; through the application of software updates
or the installation of a CRU, the Service Provider will arrange for service under the type of
warranty service designated for the product under "
Part 3 - Warranty Service Information
" below.
If the Service Provider determines that it is unable to repair your product, the Service Provider will
replace it with one that is at least functionally equivalent.
If the Service Provider determines that it is unable to either repair or replace your product, your
sole remedy under this Limited Warranty is to return the product to your place of purchase or to
Lenovo for a refund of your purchase price.
Replacement Products and Parts
When warranty service involves the replacement of a product or part, the replaced product or part
becomes Lenovo's property and the replacement product or part becomes your property. Only
unaltered Lenovo products and parts are eligible for replacement. The replacement product or part
provided by Lenovo may not be new, but it will be in good working order and at least functionally
equivalent to the original product or part. The replacement product or part shall be warranted for
the balance of the period remaining on the original product.
Lenovo limited warranty
3
Use of Personal Contact Information
If you obtain service under this warranty, you authorize Lenovo to store, use and process
information about your warranty service and your contact information, including name, phone
numbers, address, and e-mail address. Lenovo may use this information to perform service under
this warranty. We may contact you to inquire about your satisfaction with our warranty service or
to notify you about any product recalls or safety issues. In accomplishing these purposes, you
authorize Lenovo to transfer your information to any country where we do business and to provide
it to entities acting on our behalf. We may also disclose it where required by law. Lenovo's privacy
policy is available at www.lenovo.com/.
What this Warranty Does not Cover
This warranty does not cover the following:
• uninterrupted or error-free operation of a product
• loss of, or damage to, your data by a product
• any software programs, whether provided with the product or installed subsequently
• failure or damage resulting from misuse, abuse, accident, modification, unsuitable physical or
operating environment, natural disasters, power surges, improper maintenance, or use not in
accordance with product information materials
• damage caused by a non-authorized service provider
• failure of, or damage caused by, any third party products, including those that Lenovo may
provide or integrate into the Lenovo product at your request
• any technical or other support, such as assistance with “how-to” questions and those
regarding product set-up and installation
• products or parts with an altered identification label or from which the identification label has
been removed
Limitation of Liability
Lenovo is responsible for loss or damage to your product only while it is in the Service Provider's
possession or in transit, if the Service Provider is responsible for the transportation.
Neither Lenovo nor the Service Provider is responsible for loss or disclosure of any data, including
confidential information, proprietary information, or personal information, contained in a product.
UNDER NO CIRCUMSTANCES, AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL
PURPOSE OF ANY REMEDY SET FORTH HEREIN, SHALL LENOVO, ITS AFFILIATES,
SUPPLIERS, RESELLERS, OR SERVICE PROVIDERS BE LIABLE FOR ANY OF THE
FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY AND REGARDLESS OF
WHETHER THE CLAIM IS BASED IN CONTRACT, WARRANTY, NEGLIGENCE, STRICT
LIABILITY OR OTHER THEORY OF LIABILITY: 1) THIRD PARTY CLAIMS AGAINST YOU
FOR DAMAGES; 2) LOSS, DAMAGE OR DISCLOSURE OF YOUR DATA; 3) SPECIAL,
INCIDENTAL, PUNITIVE, INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING BUT
NOT LIMITED TO LOST PROFITS, BUSINESS REVENUE, GOODWILL OR ANTICIPATED
SAVINGS. IN NO CASE SHALL THE TOTAL LIABILITY OF LENOVO, ITS AFFILIATESS,
SUPPLIERS, RESELLERS OR SERVICE PROVIDERS FOR DAMAGES FROM ANY CAUSE
EXCEED THE AMOUNT OF ACTUAL DIRECT DAMAGES, NOT TO EXCEED THE
AMOUNT PAID FOR THE PRODUCT.
4
Lenovo limited warranty
THE FOREGOING LIMITATIONS DO NOT APPLY TO DAMAGES FOR BODILY INJURY
(INCLUDING DEATH), DAMAGE TO REAL PROPERTY OR DAMAGE TO TANGIBLE
PERSONAL PROPERTY FOR WHICH LENOVO IS LIABLE UNDER LAW.
AS SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Your Other Rights
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER
RIGHTS ACCORDING TO THE APPLICABLE LAWS OF YOUR STATE OR JURISDICTION.
YOU MAY ALSO HAVE OTHER RIGHTS UNDER A WRITTEN AGREEMENT WITH
LENOVO. NOTHING IN THIS WARRANTY AFFECTS STATUTORY RIGHTS, INCLUDING
RIGHTS OF CONSUMERS UNDER LAWS OR REGULATIONS GOVERNING THE SALE OF
CONSUMER GOODS THAT CANNOT BE WAIVED OR LIMITED BY CONTRACT.
Part 2 - Country-specific Terms - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Australia
"Lenovo" means Lenovo (Australia & New Zealand) Pty Limited ABN 70 112 394 411. Address:
Level 10, North Tower, 1-5 Railway Street, Chatswood, NSW, 2067. Telephone: +61 2 8003 8200.
Email: lensyd_au@lenovo.com
The following replaces the same section in Part 1:
What this Warranty Covers:
Lenovo warrants that each hardware product that you purchase is free from defects in materials and
workmanship under normal use and conditions during the warranty period. If the product fails due to a
covered defect during the warranty period, Lenovo will provide you a remedy under this Limited
Warranty. The warranty period for the product starts on the original date of purchase specified on your
sales receipt or invoice unless Lenovo informs you otherwise in writing. The warranty period and type of
warranty service that apply to your product are set forth below in
Part 3 - Warranty Service Information
.
THE BENEFITS GIVEN BY THIS WARRANTY ARE IN ADDITION TO YOUR RIGHTS AND
REMEDIES AT LAW, INCLUDING THOSE UNDER THE AUSTRALIAN CONSUMER LAW.
The following replaces the same section in Part 1:
Replacement Products and Parts:
When warranty service involves the replacement of a product or part, the replaced product or part
becomes Lenovo's property and the replacement product or part becomes your property. Only
unaltered Lenovo products and parts are eligible for replacement. The replacement product or part
provided by Lenovo may not be new, but it will be in good working order and at least functionally
equivalent to the original product or part. The replacement product or part shall be warranted for
Lenovo limited warranty
5
the balance of the period remaining on the original product. Products and parts presented for
repair may be replaced by refurbished products or parts of the same type rather than being
repaired. Refurbished parts may be used to repair the product; and repair of the product may result
in loss of data, if the product is capable of retaining user-generated data.
The following is added to the same section in Part 1:
Use of Personal Contact Information:
Lenovo will not be able to perform our service under this warranty if you refuse to provide your
information or do not wish us to transfer your information to our agent or contractor. You have the
right to access your personal contact information and request correction of any errors in it pursuant
to the Privacy Act 1988 by contacting Lenovo.
The following replaces the same section in Part 1:
Limitation of Liability:
Lenovo is responsible for loss or damage to your product only while it is in the Service Provider's
possession or in transit, if the Service Provider is responsible for the transportation.
Neither Lenovo nor the Service Provider is responsible for loss or disclosure of any data, including
confidential information, proprietary information, or personal information, contained in a product.
TO THE EXTENT PERMITTED BY LAW, UNDER NO CIRCUMSTANCES AND
NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY SET
FORTH HEREIN, SHALL LENOVO, ITS AFFILIATES, SUPPLIERS, RESELLERS, OR SERVICE
PROVIDERS BE LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR
POSSIBILITY AND REGARDLESS OF WHETHER THE CLAIM IS BASED IN CONTRACT,
WARRANTY, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY OF LIABILITY: 1)
THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES; 2) LOSS, DAMAGE OR
DISCLOSURE OF YOUR DATA; 3) SPECIAL, INCIDENTAL, PUNITIVE, INDIRECT OR
CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS,
BUSINESS REVENUE, GOODWILL OR ANTICIPATED SAVINGS. IN NO CASE SHALL THE
TOTAL LIABILITY OF LENOVO, ITS AFFILIATESS, SUPPLIERS, RESELLERS OR SERVICE
PROVIDERS FOR DAMAGES FROM ANY CAUSE EXCEED THE AMOUNT OF ACTUAL
DIRECT DAMAGES, NOT TO EXCEED THE AMOUNT PAID FOR THE PRODUCT.
THE FOREGOING LIMITATIONS DO NOT APPLY TO DAMAGES FOR BODILY INJURY
(INCLUDING DEATH), DAMAGE TO REAL PROPERTY OR DAMAGE TO TANGIBLE
PERSONAL PROPERTY FOR WHICH LENOVO IS LIABLE UNDER LAW.
The following replaces the same section in Part 1:
Your Other Rights:
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU ALSO HAVE OTHER
RIGHTS AT LAW, INCLUDING UNDER THE AUSTRALIAN CONSUMER LAW. NOTHING
IN THIS WARRANTY AFFECTS STATUTORY RIGHTS OR RIGHTS AT LAW, INCLUDING
RIGHTS THAT CANNOT BE WAIVED OR LIMITED BY CONTRACT.
6
Lenovo limited warranty
For example, our products come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the products repaired or replaced if the
products fail to be of acceptable quality and the failure does not amount to a major failure.
New Zealand
The following is added to the same section in Part 1:
Use of Personal Information:
Lenovo will not be able to perform our service under this warranty if you refuse to provide your
information or do not wish us to transfer your information to our agent or contractor. You have the
right to access your personal information and request correction of any errors in it pursuant to the
Privacy Act 1993 by contacting Lenovo (Australia & New Zealand) Pty Limited ABN 70 112 394
411. Address: Level 10, North Tower, 1-5 Railway Street, Chatswood, NSW, 2067. Telephone: 61 2
8003 8200. Email: lensyd_au@lenovo.com
Bangladesh, Cambodia, India, Indonesia, Nepal, Philippines, Vietnam and Sri Lanka
The following is added to Part 1:
Dispute Resolution
Disputes arising out of or in connection with this warranty shall be finally settled by arbitration
held in Singapore. This warranty shall be governed, construed and enforced in accordance with the
laws of Singapore, without regard to conflict of laws. If you acquired the product in India, disputes
arising out of or in connection with this warranty shall be finally settled by arbitration held in
Bangalore, India. Arbitration in Singapore shall be held in accordance with the Arbitration Rules of
Singapore International Arbitration Center ("SIAC Rules") then in effect. Arbitration in India shall
be held in accordance with the laws of India then in effect. The arbitration award shall be final and
binding on the parties without appeal. Any award shall be in writing and set forth the findings of
fact and the conclusions of law. All arbitration proceedings, including all documents presented in
such proceedings shall be conducted in the English language. The English language version of this
warranty prevails over any other language version in such proceedings.
European Economic Area (EEA)
The following is added to Part 1:
Customers in the EEA may contact Lenovo at the following address: EMEA Service Organisation,
Lenovo (International) B.V., Floor 2, Einsteinova 21, 851 01, Bratislava, Slovakia. Service under this
warranty for Lenovo hardware products purchased in EEA countries may be obtained in any EEA
country in which the product has been announced and made available by Lenovo.
Russia
The following is added to Part 1:
Product Service Life
The product service life is four (4) years from the original date of purchase.
Lenovo limited warranty
7
Part 3 - Warranty Service Information - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
If required, the Service Provider will provide repair or exchange service depending on the type
of warranty service specified for your product and the available service. Scheduling of service
will depend upon the time of your call, parts availability, and other factors.
Product or
machine type Country or region of purchase Warranty period
Types of
warranty
service
Tablet:
60018, 2287
Belarus, Georgia, Kazakhstan,
Russia, Turkmenistan, Ukraine
parts and labor - 1 year
battery pack - 1 year
4
Australia, Austria, France, Iceland,
Ireland, Israel, Italy, Japan, Latvia,
Lithuania, New Zealand,
Switzerland, United Kingdom
1, 3
Algeria, Bahrain, Bosnia-
Herzegovina, Bulgaria, China
(Hong Kong S.A.R.), China
(Macau S.A.R.), Croatia, Cyprus,
Egypt, Greece, Hungary, India,
Indonesia, Kenya, Kuwait,
Macedonia, Malaysia, Nigeria,
Oman, Philippines, Poland,
Qatar, Romania, Saudi Arabia,
Serbia, Slovakia, Slovenia, South
Africa, Sri Lanka, Thailand,
United Arab Emirates, Vietnam
1, 4
Canada 1, 5
Singapore 1,3,4
South Korea, Taiwan 3,4
China
parts and labor - 2 year
battery pack - 2 year
4
Belgium, Denmark, Estonia,
Finland, Germany, Luxembourg,
Netherlands, Norway, Spain,
Sweden
1, 3
Czech Republic, Turkey parts and labor - 2
years
battery pack - 1 year 1, 4
Brazil
parts and labor - 1 year
limited warranty*
battery pack - 1 year
4
Argentina, Bolivia, Chile,
Colombia, Ecuador, Paraguay,
Peru, Uruguay, Venezuela 1, 4
Mexico, USA 1, 5
*Excludes some components. 90-day limited warranty for power adapters, keyboards,
plastics and hinges.
8
Lenovo limited warranty
Types of Warranty Service
1
Customer Replaceable Unit (“CRU”) Service
Under CRU Service, the Service Provider will ship CRUs to you at its cost for installation by you.
CRU information and replacement instructions are shipped with your product and are available
from Lenovo at any time upon request. CRUs that are easily installed by you are called "Self-
service CRUs". "Optional-service CRUs "are CRUs that may require some technical skill and
tools. Installation of Self-service CRUs is your responsibility. You may request that a Service
Provider install Optional-service CRUs under one of the other types of warranty service
designated for your product. An optional service offering may be available for purchase from a
Service Provider or Lenovo under which Self-service CRUs would be installed for you. You may
find a list of CRUs and their designation in the publication that was shipped with your product
or at www.lenovo.com/CRUs. The requirement to return a defective CRU, if any, will be
specified in the instructions shipped with a replacement CRU. When return is required: 1) return
instructions, a prepaid return shipping label, and a container will be included with the
replacement CRU; and 2) you may be charged for the replacement CRU if the Service Provider
does not receive the defective CRU from you within thirty (30) days of your receipt of the
replacement CRU.
2
On-site Service
Under On-Site Service, a Service Provider will either repair or exchange the product at your
location. You must provide a suitable working area to allow disassembly and reassembly of the
product. Some repairs may need to be completed at a service center. If so, the Service Provider
will send the product to the service center at its expense.
3
Courier or Depot Service
Under Courier or Depot Service, your product will be repaired or exchanged at a designated
service center, with shipping at the expense of the Service Provider. You are responsible for
disconnecting the product and packing it in a shipping container provided to you to return your
product to a designated service center. A courier will pick up your product and deliver it to the
designated service center. The service center will return the product to you at its expense.
4
Customer Carry-In Service
Under Customer Carry-In Service, your product will be repaired or exchanged after you deliver
it to a designated service center at your risk and expense. After the product has been repaired or
exchanged, it will be made available to you for collection. If you fail to collect the product, the
Service Provider may dispose of the product as it sees fit, with no liability to you.
5
Mail-In Service
Under Mail-In Service, your product will be repaired or exchanged at a designated service
center after you deliver it at your risk and expense. After the product has been repaired or
exchanged, it will be returned to you at Lenovo's risk and expense, unless the Service Provider
specifies otherwise.
6
Customer Two-Way Mail-In Service
Under Customer Two-Way Mail-In Service, your product will be repaired or exchanged after
you deliver it to a designated service center at your risk and expense. After the product has been
repaired or exchanged, it will be made available to you for return shipping at your risk and
Lenovo limited warranty
9
expense. If you fail to arrange return shipment, the Service Provider may dispose of the product
as it sees fit, with no liability to you.
7
Product Exchange Service
Under Product Exchange Service, Lenovo will ship a replacement product to your location. You
are responsible for its installation and verification of its operation. The replacement product
becomes your property in exchange for the failed product, which becomes the property of
Lenovo. You must pack the failed product in the shipping carton in which you received the
replacement product and return it to Lenovo. Transportation charges, both ways, shall be at
Lenovo’s expense. If you fail to use the carton in which the replacement product was received,
you may be responsible for any damage to the failed product occurring during shipment. You
may be charged for the replacement product if Lenovo does not receive the failed product
within thirty (30) days of your receipt of the replacement product.
10
Product specific Notices
The notices in this appendix are specific to the product with the given MT number. Notices that are
common for most Lenovo products are included in “Appendix A. Notices” of the
Lenovo Safety and
General Information Guide
.
Energy star information - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
ENERGY STAR
®
is a joint program of the U.S. Environmental Protection Agency and the U.S.
Department of Energy aimed at saving money and protecting the environment through energy
efficient products and practices.
Lenovo
®
is proud to offer our customers products with an ENERGY STAR compliant designation.
Lenovo computers of the following machine types, if the ENERGY STAR mark is affixed, have
been designed and tested to conform to the ENERGY STAR program requirements for computers.
• 60018, 2287
By using ENERGY STAR compliant products and taking advantage of the power-management
features of your computer, you reduce the consumption of electricity. Reduced electrical
consumption contributes to potential financial savings, a cleaner environment, and the reduction
of greenhouse gas emissions.
For more information about ENERGY STAR, visit http://www.energystar.gov.
Lenovo encourages you to make efficient use of energy an integral part of your day-to-day
operations. To help in this endeavor, Lenovo has preset the following power-management features
to take effect when your computer has been inactive for a specified duration:
To awaken your computer from a Sleep mode, press any key on your keyboard. For more
information about these settings, refer to your Windows Help and Support information system.
Table 1. ENERGY STAR power-management features
Windows® 8
Power plan: balanced (plugged in)
• Turn off the display:
After 5 minutes
• Put the computer to sleep:
After 30 minutes
• Advanced power settings:
- Turn off hard disks:
After 20 minutes
Product specific Notices
11
Electronic emissions notices - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
The following information refers to Lenovo IdeaTab K3011W, machine type 60018, 2287.
Federal Communications Commission (FCC) Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee the
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult an authorized dealer or service representative for help.
Properly shielded and grounded cables and connectors must be used in order to meet FCC
emission limits. Proper cables and connectors are available from Lenovo authorized dealers.
Lenovo is not responsible for any radio or television interference caused by using other than
recommended cables or connectors or by unauthorized changes or modifications to this
equipment. Unauthorized changes or modifications could void the user’s authority to operate the
equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
Responsible party:
Lenovo (United States) Incorporated
1009 Think Place - Building One
Morrisville, NC 27560
U.S.A.
Telephone: (919) 294-5900
RF Exposure Warning
The equipment complies with RF exposure limits set forth for an uncontrolled
environment. The antenna(s) used for this transmitter must not be co-located or
operating in conjunction with any other antenna or transmitter.
You are cautioned that changes or modifications not expressly approved by the party
responsible for compliance could void your authority to operate the equipment.
IC Caution: This device complies with Industry Canada licence
exempt RSS standard(s). Operation is subject to the following two conditions: (1) this
device may not cause interference, and (2) this device must accept any interference, in
cluding interference that may cause undesired operation of the device. Cet appareil est
conforme la norme dʹIndustrie Canada exempts de licence RSS (s). Son fonctionnem
ent est soumis aux deux conditions suivantes: (1) cet appareil ne peut pas causer dʹinte
rférences, et (2) cet appareil doit accepter toute interférence, y compris les interférenc
es qui peuvent causer un mauvais fonctionnement de lʹappareil.
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Product specific Notices
Industry Canada Class B Emission Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003.
Avis de conformité à la réglementation d’Industrie Canada
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
German Class B Compliance Statement
Deutschsprachiger EU Hinweis:
Hinweis für Geräte der Klasse B EU-Richtlinie zur Elektromagnetischen Verträglichkeit
Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2004/108/EG (früher 89/
336/EWG) zur Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in
den EU-Mitgliedsstaaten und hält die Grenzwerte der EN 55022 Klasse B ein.
Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren
und zu betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen
werden. Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen,
wenn das Produkt ohne Zustimmung der Lenovo verändert bzw. wenn
Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt/
eingebaut werden.
Deutschland:
Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Betriebsmittein
Dieses Produkt entspricht dem “Gesetz über die elektromagnetische Verträglichkeit von
Betriebsmitteln” EMVG (früher “Gesetz über die elektromagnetische Verträglichkeit von
Geräten”). Dies ist die Umsetzung der EU-Richtlinie 2004/108/EG (früher 89/336/EWG) in der
Bundesrepublik Deutschland.
Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische
Verträglichkeit von Betriebsmitteln, EMVG vom 20. Juli 2007 (früher Gesetz über die
elektromagnetische Verträglichkeit von Geräten), bzw. der EMV EG Richtlinie 2004/108/EC
(früher 89/336/EWG), für Geräte der Klasse B.
Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-
Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach
Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart.
Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4:
Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
Product specific Notices
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European Union Compliance Statement Class B Compliance
European Union - Compliance to the Electromagnetic Compatibility Directive
This product is in conformity with the protection requirements of EU Council Directive 2004/108/
EC on the approximation of the laws of the Member States relating to electromagnetic
compatibility. Lenovo cannot accept responsibility for any failure to satisfy the protection
requirements resulting from a non-recommended modification of the product, including the
installation of option cards from other manufacturers.
This product has been tested and found to comply with the limits for Class B Information
Technology Equipment according to European Standard EN 55022. The limits for Class B
equipment were derived for typical residential environments to provide reasonable protection
against interference with licensed communication devices.
Properly shielded and grounded cables and connectors must be used in order to reduce the
potential for causing interference to radio and TV communications and to other electrical or
electronic equipment. Such cables and connectors are available from Lenovo authorized dealers.
Lenovo cannot accept responsibility for any interference caused by using other than
recommended cables and connectors.
Note: The USB ports cannot support being connected to two high-power consumption (5V 500mA or
greater) devices simultaneously. For example, you cannot connect two external hard disk drives
at the same time.
European Community Compliance Statement
This equipment is marked with the 0700 symbol and can be used throughout the
European community. This device complies with the essential requirements of the
R&TTE Directive 1999/5/EC. The following test methods have been applied in order
to prove presumption of conformity with the essential requirements of the R&TTE
Directive 1999/5/EC:
EN 300 328 V1.7.1: 2006-
Electromagnetic compatibility and Radio spectrum Matters (ERM); Wideband
Transmission Systems; Data transmission equipment operating in the 2,4GHz ISM
band and using spread spectrum modulation techniques; Harmonized EN covering
essential requirements under article 3.2 of the R&TTE directive.
EN 301 489-1 V1.8.1: 2008-04-
Electromagnetic compatibility and Radio spectrum Matters (ERM), Electromagnetic
Compatibility (EMC) standard for radio equipment and services; Part 1: Common
technical requirements.
EN 301 489-17 V2.1.1: 2009-05-
Electromagnetic Compatibility and Radio Spectrum Matters (ERM); Electromagnetic
Compatibility (EMC) standard for radio equipment and services; Part 17 Specific
Conditions for 2.4GHZ Wideband Data and 5GHz high performance RLAN
Equipment.
EN 60950-1:2006+A11:2009:+A1:2010+A12:2011-
Safety of Information Technology Equipment.-
EN 62311:2008-Assessment of electronic and electrical equipment related to human
exposure restrictions for electromagnetic fields (0 Hz - 300 GHz).
EN 62209-2:2010-Human exposure to radio frequency fields from handheld and
bodymounted wireless communication devices –
Human models, instrumentation, and procedures Part 2: Procedure to determine the
specific absorption rate (SAR) for wireless communication devices used in close
proximity to the human body (frequency range of 30 MHz to 6 GHz)
(IEC62209-2:2010)
Marking by the symbol indicates that usage restrictions apply. This device is a 2.4
GHz wideband transmission system (transceiver), intended for use in all EU member
states and EFTA countries, except in France and Italy where restrictive use applies.In
Italy the end-user should apply for a license at the national spectrum authorities in
order to obtain authorization to use the device for setting up outdoor radio links and/or
for supplying public access to telecommunications and/or network services.This
device may not be used for setting up outdoor radio links in France and in some areas
the RF output power may be limited to 10 mW EIRP in the frequency range of 2454 -
2483.5 MHz. For detailed information the end-user should contact the national
spectrum authority in France.
European Community Compliance Statement
CE SAR Information THIS DEVICE MEETS GUIDELINES FOR EXPOSURE TO
RADIO WAVES. Your mobile device is a radio transmitter and receiver. It is designed
not to exceed the limits for exposure to radio waves recommended by international
guidelines. These guidelines were developed by the independent scientific
organization ICNIRP and include safety margins designed to assure the protection of
all persons, regardless of age and health.The exposure guidelines for mobile devices
employ a unit of measurement known as the Specific Absorption Rate or SAR. The
SAR limit stated in the ICNIRP guidelines is 2.0 W/kg averaged over 10 grams of
tissue. Tests for SAR are conducted using standard operating positions with the device
transmitting at its highest certified power level in all tested frequency bands. The
actual SAR level of an operating device can be below the maximum value because the
device is designed to use only the power required to reach the network. That amount
changes depending on a number of factors such as how close you are to a network
base station. The highest SAR value under the ICNIRP guidelines for use of the
device at the body is 0.610 W/kg. Use of device accessories and enhancements may
result in different SAR values. SAR values may vary depending on national reporting
and testing requirements and the network band. The device could be used with a
separation distance of 0 cm to the human body.16
The product shall only connected to a USB interface of version USB 2.0
The Adaptor shall be installed near the equipment and shall be easily assessable.
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Specifications
Model Name: Lenovo IdeaTab K3011W
Machine Type: 60018, 2287
Tablet details
Note:
The following specifications may contain technical inaccuracies or typographical errors.
Lenovo reserves the right to improve and/or change specifications at any time without notice.
Form Factor
Dimensions
Appr. 300.9 mm × 187.8 mm × 9.4 mm (tablet only)
Appr. 300.9 mm × 203.35 mm × 9.3 mm (dock only)
Appr. 300.9 mm × 203.35 mm × 10.2~18.7 mm (tablet + dock)
Weight
Appr. 667 g with 2 cell battery (tablet only)
Appr. 683 g with 2 cell battery (dock only)
Appr. 1.35 kg (tablet + dock)
LCD size 11.6-inch
Processor
Processor
View the system properties of your computer.
You can do this as follows: Open the Control Panel,
and then select System and Security → System.
Memory
Type and speed LPDDR2 800MHz
Maximum
supported
capacity
2 GB
Storage
Capacity 32 GB, 64 GB or128 GB
Display
Display resolution
(LCD)
1,366 × 768 pixels
Touch Screen Multi-touch Panel
I/O Ports
Compatible port Unified multi-function connector × 1
Audio Combo audio jack × 1
Video/Audio Micro HDMI × 1
Card reader Micro SD card reader × 1
Battery pack
Type Lithium-ion
Cells/Capacity 2 cell, 6800 mAh
Specifications
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Dock details
AC adapter
Input 100 - 240 V, 50 - 60 Hz AC
Output voltage 5 V DC
Power 10 W
Miscellaneous
Camera 2.0 Megapixels
I/O Ports
Compatible port Unified multi-function connector × 1
USB USB port × 2
Power jack AC power adapter jack × 1
Battery pack
Type Lithium-ion
Cells/Capacity 2 cell, 6800 mAh
AC adapter
Input 100 - 240 V, 50 - 60 Hz AC
Output voltage 5 V DC
Power 10 W
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Trademarks
The following terms are trademarks or registered trademarks of Lenovo in the United States, other
countries, or both.
Lenovo
Ideatab
Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other
countries, or both.