Woodstream 5125G PEt Training Electronic Products User Manual manual
Woodstream Corporation PEt Training Electronic Products manual
manual
5125G Basic Remote Trainer
Training Guide & Owner’s Manual
OPERATING INSTRUCTIONS
INTRODUCTION
Congratulations on your purchase. The Havahart® Remote
Trainer will help you train your dogs to eliminate nuisance
behaviors and to follow basic obedience commands: Sit, Stay,
Heel, Wait, Down, Come, among others. The Havahart Remote
Trainer can be a useful aid in the training process, but you
will be the key factor in its success. If you consistently
spend as little as 10 minutes a day training each dog,
you’ll be surprised at the positive results – and even
amazed at how smart (and trainable) your dogs are!
Havahart is committed to the caring control of pets and
wildlife, and all of our products are designed to enhance
the relationship between animals and people. Through
effective use of Havahart training products, our goal is to
help strengthen the bond between dogs and their owners.
FREQUENTLY ASKED QUESTIONS
How does it work?
The Havahart Remote Trainer uses state-of-the-art
intelligent electronics to help train your dog to follow
your directions/commands. This is a proven technique used by
many training professionals. It is a safe and highly
effective method for both eliminating negative behavior and
creating desired positive behavior.
When you press the appropriate button, a static stimulus and
a tone are sent to the receiver collar and a correction is
delivered via the collar receiver probes. As a safety
feature, the unit automatically shuts off if a button is
pressed for 10 seconds. If you wish to use tone only to
control behavior, simply press the Warning button. Your dog
will hear an audible tone instead of receiving stimulation
and will begin to associate the tone to the misbehavior.
The Remote Trainer offers you two training modes – Tone only
or Stimulus with Tone. There are 5 levels of static stimulus
with tone.
The first time your dog receives a correction, normal
reactions may be yelping or jumping. These reactions will
decrease as he becomes accustomed to the collar. You should
notice improvements in your dog’s behavior during the first
week of training. When training, always start at the lowest
level and check your dog’s response to the static stimulus.
You should always use the lowest level necessary to get the
desired response.
In addition the hand held trainer can operate two collars
training two dogs at the same time. This is accomplished by
toggling the switch on the hand held control unit between
collars. The digital read out panel tells you which collar
is in operation. The training collar neck straps are color
coded to distinguish them. Your remote trainer comes
supplied with a single collar as most owners train only one
dog. Additional collars are available as a separate option.
Will the Remote Trainer work for my dog?
The Havahart® Remote Trainer effectively and safely uses a
static stimulus to help train your dog.
It’s important to remember that every dog has a unique
personality and responds differently to stimuli. While there
is no way to know how your dog will react to its
introduction of the training collar, Havahart® products have
proven effective for use with dogs of virtually every size,
every breed and every age, 8 months and older. For the
safety and security of you and your dog, initial training
should take place in a confined area where you have complete
control over the situation. Please be aware that dogs with
aggressive behavior could turn on the trainer upon receiving
a static stimulus for the first time. If you believe your
dog has aggressive behavior or there is a history of such
behavior, we suggest you contact a certified animal trainer
before using any electronic stimulus products.
Is the Havahart Remote Trainer safe?
The Havahart Remote Trainer is safe and humane. To protect
your dog and yourself, please observe the following
precautions:
• Never leave the collar on your dog for more than 12
hours at one time.
• Only use the Havahart® Remote Trainer on healthy dogs,
ages 8 months and older. Consult your veterinarian before
using the collar if your dog has health problems.
• Check collar fit each time you place collar on your
dog– the collar must be fitted properly to work effectively
(see “Fitting the Collar”).
• Check dogs daily for skin irritation and do not use
the collar if the skin is irritated.
• Always use the lowest stimulation possible to train
your dog. On small dogs (less than 8-10 lbs.) use Level 1.
How long will it take to train my dog?
We recommend that you spend 10-15 minutes, 2-3 times a day
for 4 to 6 weeks to gain the maximum benefit from the
Havahart training system. Every dog learns at his/her own
pace but in all cases consistency and repetition are the
keys to long-term obedience.
GETTING STARTED…
HAVAHART® BASIC REMOTE TRAINER FEATURES
1. Train Up to 100 Yards
2. 5 Levels of Correction with Tone and Bad Tone only
3. Operate two color coded collars simultaneously if
required. The collar supplied with the hand held is black.
An extra collar, sold separately, will be gray.
4. LED Indicator Lights Indicate Low Battery, Static
Stimulus level and which collar is being signaled.
5. Collar and handheld trainer both have smart
technology that conserves battery life when they
are inactive.
6. Ergonomically Designed Transmitter with Lanyard
7. Lightweight Waterproof Receiver Collar
8. Heart Shaped Test Light
9. Product Meets FCC Part 15 Regulations*
*This device operates under part 15 of the FCC Rules. Operation is subject to the
following conditions: (1) This device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may cause
undesired operation. Any modification to this device not expressly authorized by
Woodstream Corporation may void the user’s authority to operate this device.
PACKAGE CONTENTS
1. Collar Receiver – Powered by a disposable CR2
lithium battery. This device delivers the stimulation to the
dog via the collar probes. The receiver is held in place by
a black nylon webbed collar.
2. Static Stimulus Probes – (2) sets: (2) short probes
(supplied separately) for short-haired dogs and (2) long
probes (factory installed) for dogs with longer or thicker
coats.
3. Hand Held Transmitter – This small, ergonomically
designed unit activates the collar receiver through an
encoded signal. It is powered by a disposable CR2450 coin
cell lithium battery.
4. Heart Shaped Test Light – Allows you to confirm
delivery of the stimulus and that the unit is operating
correctly.
5. Training DVD – Guides you through fitting the collar
and aids you in training your dog.
6. Lanyard – Allows you to keep the transmitter handy
around your neck or on your belt.
7. Field Training Cards – Pocket-sized instructions to
take with you in the training area
INSERT B&W PICTURE od Trainer & Collar – showing operating
buttons, lights and explaining functionality. On/Off, Dog 1/Dog 2,
Intensity Level, Digital codes B = battery low, P = program mode, S = synced, , 1 thru 5
= intensity level for either collar, etc.
COLLAR OPERATION
1. Installing the Batteries
Before you begin, install the CR2 and CR2450
lithium batteries (included) in the collar and remote
trainer. Both installations are completed by opening the
battery hatch inserting the battery and reinstalling the
cover. The battery life will depend on how frequently your
dog receives the static correction. You’ll know the collar
batteries need to be replaced when you see the collar
indicator light blink red every 3 seconds. If the battery
level is low in the remote trainer, you’ll see a “B” blink
in the display window once every 10 seconds.
2. Installing the Probes
Your collar comes factory installed with long
probes for thick or long-haired breeds. You can use the
short probes for short-haired dogs, although Havahart
recommends that the long probes be used on all breeds just
to ensure sufficient contact with the skin. To change the
probes, simply unscrew the long probes (using pliers or a
wrench if needed) and replace them. Be sure the rubber
insulator is between the probe and the collar strap. Hand
tighten the probes as far as you can. If needed, use pliers
or wrench to go one turn further.
Do not over tighten. Always use rubber insulators
to keep probes tight and provide insulation during damp
conditions. The rubber insulators are necessary to maintain
the waterproofing.
3. Fitting the Collar
Very Important! The collar must be fitted properly
to work effectively.
Be sure the collar is turned off. Position the collar high
up on your pet’s neck underneath the chin, with the probes
facing upward touching the pet’s skin. Make sure probes
maintain contact with skin. Adjust nylon collar to fit snug
but not tight. You should be able to slide one finger
between your pet’s coat and the training collar. The correct
fit is essential because most training failures are caused
by probes not making direct contact with the skin.
Once collar is adjusted to correct length, remove
collar, trim excess, and use a match or lighter to carefully
melt the end of the strap to prevent fraying. Remember, for
growing dogs, check collar size weekly and adjust when
necessary. Allow enough nylon for the collar to grow with
your dog.
Havahart recommends that you help your dog get used to
wearing the collar before you turn it on for training. Let
your dog wear it continuously for a minimum of two separate
but consecutive 12-hour sessions (over the course of 2 days).
This adjustment period will deliver better learning, as your
dog will not become collar-wise, that is, only obeying
commands when wearing the collar.
IMPORTANT: Never leave collar on the dog for more
than 12 consecutive hours.
4. Turning Collar On & Off:
To turn collar ON, push the on/off button and hold
it for 2 seconds. A green LED light will appear, and the
collar will buzz. Release the button – your collar is now
ready to go.
To turn the collar Off, push the on/off button and
hold it for 2 seconds. A red LED light will appear, and the
collar will buzz. Release the button and the collar will be
turned off. Note: if your dog is sleeping or inactive the
collar will go into sleep mode (power saving mode) and will
“wake up” immediately when motion is detected.
LINKNG THE REMOTE TRAINER TO THE COLLAR
If this is the first time using the collar or if you
have purchased a second collar, you’ll need to follow a
simple series of steps to assure your collar is linked to
the remote handheld trainer.
The handheld remote trainer doesn’t have an on/off
switch. It will automatically turn on when you push any
button. If it does not receive any input after 5 seconds, it
will go into a power saving “sleep mode.”
To get started, set the remote trainer collar selection
switch to Collar 1. Always sync Collar 1 first. Next press
and hold the intensity button on the remote. Following this
immediately press and hold the Collar selection button. Hold
both buttons pressed simultaneously for approximately 5
seconds. “P” will appear on the remote display indicating
the remote is in syncing mode. You may release the two
buttons and immediately hold the collar close to the trainer.
Press the On/Off button on the collar 3 times in 5 seconds,
the red LED will flash each time the button is pressed. The
collar will flash red and green and sound a tone to
indicate it is in syncing mode. When the collar links to
the remote trainer the trainer will blink “S” (indicating
sync), as well as blinking the respective LED to indicate
the collar (Collar 1) was just synced.
If training 2 different dogs, set the collar selection
switch to Collar 2 and repeat the syncing process with the
additional collar. Note the color of the collar for Collar 2
so that you place the correct collar on the correct dog.
You should have one black collar and one gray collar.
When using two collars always sync Collar 1 followed by
collar two. Failure to sync in sequence will mean that
Collar 2, if synced first, will override Collar 1.
SETTING THE STATIC STIMULUS LEVEL
The Remote Trainer offers you two training modes –
Stimulus with Tone or Tone only. There are 5 levels of
static stimulus with tone.
Your hand held remote comes preset at Level 1. Always
start with this level and check your dog’s response to the
static stimulus. You should always use the lowest level
necessary to get the desired response. As a safety feature,
the unit automatically shuts off if a button is pressed for
10 seconds.
The current static stimulus level should appear in the
LED display on the remote trainer. To increase it, make sure
the trainer is set on the correct Collar 1 or Collar 2
setting, then push the intensity button on the top right
side of the trainer. Each time you press the button, the
intensity level will increase by one for that particular
collar. The level will be shown in the LED window. Once you
set the static stimulus level, that collar will remain at
that level unless you change it. Two collars can have
separate intensity settings to reflect the needs of handling
different dogs. The intensity levels are set independent of
one another using the same setting process but with
different Collar 1 or Collar 2 settings.
Pressing one of the correction buttons (tone only or
tone and stimulus) sends the static stimulus to only one
collar at a time. If controlling two dogs at the same time
you can toggle back and forth between collars just by using
the collar selection switch on the handheld trainer. If you
wish to use tone to control behavior, simply press the
Warning button. Your dog will hear an audible tone instead
of receiving stimulation and will begin to associate the
tone to the misbehavior.
Rest assured that static stimulus is a proven technique
that is a safe and highly effective method to affect two
kinds of behavior changes: eliminating negative behavior and
creating desired positive behavior.
REMOTE TRAINER AND COLLAR TESTING
Use the heart-shaped test light supplied with your
collar to ensure that the collar is delivering a static
stimulus. Before each training session, place the holes in
the heart light firmly against the probes on the collar,
making sure that the wires in the light are touching the
probes. Press the button on the collar -- the light on the
heart will flash to indicate that the collar and remote
trainer are working properly.
TROUBLESHOOTING
We are committed to assisting you with the use of our
products. If you have any questions or concerns, contact
Woodstream Consumer Care at 1-800-800-1819 ext 490 between 8
am – 8 pm EST Monday through Friday and 8 am – 2 pm on
Saturday.
a. If it appears the collar is not working, test
it with the test light.
(See “Remote Trainer and Collar Testing”)
b. If test light works but it appears to not be
delivering a correction to your pet, check the fit of the
collar and length of the probes. (see “Fitting the Collar”)
The probes need to be in contact with the pet’s skin to
deliver the static stimulation.
c. If test light does not work, check the
batteries. If the battery level on the collar is low, the
collar LED will blink red every 3 seconds. If the battery
level on the remote trainer is low, a “b” will blink once
every 10 seconds. If the batteries need to be replaced, you
can find disposable CR2 and CR2450 lithium batteries at most
electronics stores.
d. If the test light still does not work, be sure
the remote trainer switch is on the correct setting for the
collar (Collar 1 or Collar 2). If it still is not working,
re-sync the collar and remote trainer. (see “Linking the
Collar and Remote Trainer”) and repeat syncing procedure.
e. If collar is emitting a stimulus independent of
the hand held transmitter then it is being triggered by some
other source. To eliminate this, re-sync the collar (see
“Linking the Collar and Remote Trainer”).
TRAINING YOUR DOG
(Please view DVD before training. If you do not have a
DVD player, call 1-800-800-1819 ext. 490, and we will send
you a video.)
According to certified dog trainers, the first step to
a successful outcome is to teach your dog the desired
behaviors (sit, stay, come, etc.) using a traditional
6-foot leash. Once your dog has learned the commands, you
can use the Remote Trainer to correct mistakes at the same
time you correct with the leash. Once your dog is trained,
the receiver collar ensures that obedience continues even
when your dog is off the leash, because it acts as an
invisible leash that allows you to have control of your dog
even at relatively great distances.
To help you get started training your dog, we’ve
included field training cards that describe some of the
fundamental obedience commands. These cards, in combination
with the Training DVD and the following examples, should
provide you with a basic overview of the training process.
If you spend 10-15 minutes, 2-3 times a day, 5 days a
week, you’ll begin to notice rapid improvement in your dog’s
behavior. Consistency is the key to success! Your training
sessions should be enjoyable, filled with praise and end
with a spirited play session.
Eliminating Negative Behavior: For all that we love about
our dogs, they can at times also exhibit undesirable
behaviors such as digging up that freshly planted flower bed,
chewing your favorite shoes and barking at inappropriate
times. To eliminate this behavior, you’ll need to watch your
pet closely and every time they begin the negative activity
administer a static stimulation without any other commands
or action on your part. Consistency is essential and very
quickly your pet will relate the undesired action with the
static stimulus and stop. If they do not stop, increase the
level of static stimulus until you are certain they are
aware of the stimulus.
Creating Positive Behavior: Dogs are very trainable and most
are eager to please their owners. It’s up to you to make
clear how you expect your dog to behave – with some training,
your dog will quickly learn to follow your instructions.
How to teach basic obedience commands
In this manual we have outlined the steps for teaching many
basic obedience commands, Wait, Sit, Stay, Down, Heel, and
Come, etc.
Before you begin training with the Remote Trainer, work with
your dog using his/her normal collar or a choke collar
(recommended) and a 6-foot lead. If using a choke collar, be
sure to put in on your dog correctly: as you look at your
dog, the collar should make a “P” as you place it over their
head. Always remove the choke collar when you’ve finished
your training session.
During training, make sure the dog is always on your left
side. Begin by teaching your dog one or two commands each
session, gradually adding commands as your dog progresses.
Wait:
Teach wait at a doorway. Walk the dog up to an open door or
doorway, tell the dog to wait. As you give the wait command,
give a quick yank on the leash. Initially have your dog wait
only a few seconds before giving verbal permission allowing
the dog to walk through the door. Then praise the dog.
Slowly expand the time required for the dog to wait before
being allowed to walk through door. Do not ask the dog to
wait every time they go through a doorway. Introduce wait to
different environments where dog will need to wait, car,
street corners, etc.
Sit:
With your dog on your left side, leash in right hand, pull
leash straight up to your left shoulder while applying
slight pressure with left hand above base of your dog’s tail.
Simultaneously give the “sit” command. When dog sits, praise
the dog.
Down:
With your dog in the sit position, on your left side, have a
treat in your right hand and grasp leash just below the snap
with the same hand. Pass right hand, with treat and leash,
in front of the dog’s face all the way down to the ground.
At the same time, lightly push down on the dog’s withers
(shoulders) and give the “down” command. When the dog lies
down, praise and give treat.
Stay:
Once the dog has learned sit and down, you can introduce the
stay command. Start with the dog in the sit position on your
left side, leash in right hand. Place open palm of left hand
in front of the dog’s face, give the stay command, step off
on right foot and stand directly in front of the dog for
five seconds. Return to side of the dog. Praise your dog.
Gradually add time and distance to exercise until you can
easily walk away from the dog while the dog stays in the
desired position.
Heel:
Begin with your dog sitting on your left side, leash in
right hand. Gather the leash in your hand so it provides a
shortened, but still loose, lead for your dog. Give the
“heel” command and take two steps. Give the “sit” command.
Give the “heel” command and take a couple more steps. Repeat,
and gradually extend the length of the “heel” exercise. Add
left and right turns while always keeping your dog at your
side.
Come (Recall):
While at the end of a 6-foot leash, facing your dog, give
the “come” command. Pull the dog toward you. When the dog is
about one foot away, make him/her sit directly in front of
you, facing you. Once dog is sitting, praise. When your dog
does well on the 6-foot leash, move to a 15-foot leash and
repeat same exercise.
Leave it (Knock it off):
This command can be given to eliminate nuisance behaviors
such as picking up trash during walks, chewing shoes,
chasing the cat, or digging. Place a cracker or piece of hot
dog on the floor while your dog is out of the room. Enter
the room with your dog on a leash. When he/she goes for the
food, quickly yank the leash and say “leave it.” Repeat
until your dog stops pulling toward the food. Praise and
give dog a treat.
Havahart Collar Reinforcement
After you have spent time training your dog on a leash, have
your dog wear the Havahart® collar during training sessions,
play time, outside, etc. for 1-3 hours, three times a day.
This way your dog will get used to wearing the collar and
not associate the correction from the collar.
At this point during training if your dog responds correctly
to a command: praise him/her. If the dog does not respond
correctly to the command, you can now apply a Bad Tone
warning followed by a static stimulus. The static stimulus
is always used in this order, Bad Tone warning first and
then the static stimulus. You are teaching the dog that the
tone is followed by the correction and the dog will learn to
respond to the Bad Tone. Always use the lowest level needed
to get the desired response.
Examples of situations requiring Havahart collar corrections:
Sit:
Give your dog the “sit” command as you have been practicing
during training sessions. If dog responds correctly, praise
your dog! If the dog does not sit, repeat verbal command,
press the Warning button and then the Correction button. If
the dog sits, praise your dog. If the dog does not respond
correctly push the Warning button and increase the
stimulation level. If your dog sits, praise your dog. If the
dog does not sit, continue at a higher correction level.
Always praise your dog when he/she exhibits the desired
behavior.
Down:
Give the “down” command as you have been practicing during
training sessions. If your dog responds correctly, praise
your dog. If your dog does not respond correctly, repeat
verbal command, push the Warning button and then the
Correction button. If your dog lies down, praise him/her. If
your dog does not respond correctly, follow instructions as
outlined in sit.
Stay:
Once the dog is in the desired position, give the hand
signal and verbal “stay” command. If the dog responds
correctly, praise your dog. If the dog gets up, repeat
command and push the Warning button followed by the
Correction button. If the dog responds correctly, praise
him/her. If your dog does not respond correctly, follow
instructions as outlined in sit.
Come (Recall):
Position your dog and give the verbal “come” command. If the
dog comes to you, praise the dog. If the dog does not come,
push the Warning button and then the Correction button. If
the dog responds correctly, praise him/her. If your dog does
not respond correctly, follow instructions as outlined in
sit.
Wait:
Give the “wait” command, if the dog stops, praise him/her.
If the dog does not stop, repeat command and give the Bad
Tone warning, then Correction button. If the dog stops,
praise him/her. If your dog does not respond correctly,
follow instructions as outlined in sit.
LIMITED LIFETIME WARRANTY
Woodstream warrants that this product will be free from
defects in material and workmanship under normal use for 1
year from the date of original consumer purchase.
Within 30 days of the original consumer purchase, this
product is covered by Woodstream’s 30-day money back
guarantee. If you are not satisfied with the performance of
this product, you may return it with the original receipt to
the place of purchase for a full refund.
After 30 days and during the initial 12 month period
Woodstream will, at our option, repair or replace the
defective part(s) for a $15 processing fee. Shipping costs
to our facility are not covered by the Warranty. A copy of
the original receipt showing the place and date of purchase
must accompany the returned item. Please contact Woodstream
for a Return Authorization Number (RGA), 800-800-1819 ext
490, before returning the product to Woodstream. Products
without an RGA number will be refused. After one year from
the date of the original consumer purchase, a prorated
schedule is available to provide additional coverage. For
information regarding this schedule, please contact our
Consumer Care Department at 800-800-1819 ext 490.
Use the following address when returning product via UPS or
U. S. mail:
WOODSTREAM CORPORATION
69 NORTH LOCUST ST.
LITITZ, PA 17543
ATTN: CONSUMER CARE DEPARTMENT
RGA# _______________
This Limited Lifetime Warranty is offered only to the
original consumer purchaser. This Limited Lifetime Warranty
is subject to the condition that any covered defect occurs
under normal conditions of use and maintenance and that
Woodstream receives prompt written notice of the discovery
of the defect within the Limited Lifetime Warranty period.
It does not apply to damage or failures that result from
physical abuse or misuse of the product. The Limited
Lifetime Warranty is void if any attempts are made to alter
or repair the product prior to returning it to our facility
within the Limited Lifetime Warranty period. This Limited
Lifetime Warranty does not cover lost parts, broken probe
studs or items displaying excessive wear. Wire that has been
removed from the spool and /or placed in the ground and
flags that are rusted or have been used are examples of
items displaying excessive wear.
EXCEPT AS SPECIFICALLY SET FORTH HEREIN, THERE ARE NO
WARRANTIES, REPRESENTATIONS, PROMISES OR ASSURANCES BY
WOODSTREAM, EITHER EXPRESSED OR IMPLIED, WHETHER BY LAW,
CUSTOM, PREVIOUS TRANSACTION OR OTHERWISE, INCLUDING WITHOUT
LIMITATION, WARRANTIES OR MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE WITH REGARD TO THE PRODUCT. WOODSTREAM’S
LIABILITY IS SOLELY AS STATED HEREIN AND NO OTHER LIABILITY
SHALL EXIST, WHETHER BY NEGLIGENCE, STRICT LIABILITY, TORT
OR ANY OTHER CAUSE OR ACTION. ALL LIABILITIES FOR WOODSTREAM
STATED HEREIN ARE THE SOLE AND EXCLUSIVE REMEDIES OF THE
ORIGINAL CONSUMER PURCHASER. IN NO EVENT SHALL WOODSTREAM BE
LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES, OR ANY
OTHER TYPE OF DAMAGE WHICH MAY BE CAUSED IN WHOLE OR IN PART
BY ANY FAILURE, DEFECT OR PROBLEM OF THE PRODUCT.
This product is not a substitute for traditional obedience
training. Woodstream does not guarantee the effectiveness of
this product due to variances in canine personality,
temperament and influences outside of Woodstream’s control.
Some states do not allow the exclusion or limitation of
consequential damages, so the above limitation or exclusion
may not apply in all instances.
For more information go to: www.havahart.com or call 1 (800)
800-1819 ext. 490 from 8 am – 8 pm EST Monday through Friday,
and 8 am – 2 pm on Saturday.
NOTES
Caution: The user is cautioned that changes or modifications
not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to part 15
of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this equipment dose cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more
of the following measures:
- Reorient or relocate the receiving antenna
- Increase the separation between the equipment and
receiver
- Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected
- Consult the dealer or an experienced radio/TV technician
for help.