Woodstream RFB2 Radial Fence Base User Manual XX XXXX Exhibit Cover

Woodstream Corporation Radial Fence Base XX XXXX Exhibit Cover

Manual

Download: Woodstream RFB2 Radial Fence Base User Manual XX XXXX   Exhibit Cover
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Date Submitted2011-01-24 00:00:00
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Document Author: beth.gray

Certification Exhibit
FCC ID: SNA-RFB2
IC: 9458A-RFB2
FCC Rule Part: 15.247
IC Radio Standards Specification: RSS-210
ACS Report Number: 11-0003.W06.55.A
Manufacturer: Woodstream Corporation
Model: 5134B
Manual
5015 B.U. Bowman Drive Buford, GA 30518 USA Voice: 770-831-8048 Fax: 770-831-8598
Radial-Shape
Wireless Dog Fence
DO NOT RETURN THIS PRODUCT
TO THE STORE FOR ANY REASON.
CONTACT HAVAHART® WIRELESS DIRECTLY!
CALL 1-800-800-1819, OPTION 1.
Instruction Manual
Havahart ® Wireless
Woodstream Corporation
69 North Locust Street
Lititz, PA 17543 | 1-800-800-1819
www.HavahartWireless.com
Model 5134G
Table of Contents
Welcome
Table of Contents
Congratulations and thank you for choosing the Radial-Shape Wireless
®
Dog Fence from Havahart Wireless - the leading innovator of digital
wireless fence solutions.
Featuring breakthrough, patent pending wireless technology, the RadialShape Wireless Dog Fence is designed to provide maximum freedom and
safety for your dog and peace of mind for you with minimal effort, investment
and impact on your property. It is the industry’s most-advanced, circular
wireless dog containment system. It is the first to offer a Roaming Area that
can extend from 40 feet up to 400 feet in all directions with technology
housed in a sleek, compact Controller. There are no wires to bury or break, no
back pains from digging, and no wasted money on trenching — just a fast &
easy setup that creates freedom for your dog to roam!
IMPORTANT MESSAGE
Proper training of your dog is the most critical element to ensure the
successful operation of your wireless dog fence. Consult the training
section of this manual once you have set up your wireless dog fence.
AVERAGE SYSTEM SETUP TIME IS 1 HOUR
NOTE: To ensure your complete
satisfaction and your dog’s safety, please
read and follow all of these instructions
carefully. Should you need assistance, our
Consumer Care Specialists are ready to
help. Call 1-800-800-1819, Option 1.
®
Register Your Havahart Wireless
Fence at www.HavahartWireless.com/
customerservice/product-registration
to ACTIVATE YOUR WARRANTY.
Thank you for purchasing the
Radial-Shape Wireless Dog Fence
®
from Havahart Wireless!
IMPORTANT SAFETY REMINDERS ..................................................................................................................................................
SYSTEM COMPONENTS ......................................................................................................................................................................		
KEY DEFINITIONS, TECHNOLOGY & HOW IT WORKS .........................................................................................................
- Roaming Area
- Trigger Zone
- Controller
- Havahart® Collar
GETTING STARTED .................................................................................................................................................................................
- Planning Your Wireless Fence Boundary
- Quick Checklist
INSTALLING THE RADIAL-SHAPE WIRELESS DOG FENCE ...................................................................................................
1 Setting Up the Controller .........................................................................................................................................
- Installing & Activating the Controller
2 Setting Up the Collar .....................................................................................................................................................
10
- Installing a Battery
- Recharging a Battery
- Activating a Collar
- Adjusting the Correction Level of a Collar
- Turning a Collar Off/On
- Removing a Collar
- Checking Battery Status
3 Setting Up the Fence Boundary/Trigger Zone ........................................................................................
13
Fe
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- Establishing the Fence Boundary/Trigger Zone Distance
- Placing Training Flags
- Turning the Trigger Zone Off/On
- Display Options
(Viewing Distance to Dog and Battery Status, Turning the Display Off/On, Setting Alarm Options)
4 Fitting a Collar ....................................................................................................................................................................
16
di
us
TRAINING YOUR DOG ............................................................................................................................................................................
18
FACTORS AFFECTING SIGNAL STRENGTH ..................................................................................................................................
25
Controller
TROUBLESHOOTING ..............................................................................................................................................................................
26
TERMS OF USE AND LIMITATION OF LIABILITY .......................................................................................................................
29
WARRANTY INFORMATION ..............................................................................................................................................................
30
Havahart® Radial-Shape Wireless Dog Fence
www.HavahartWireless.com
Havahart® Radial-Shape Wireless Dog Fence
1-800-800-1819, Option 1
System Components
Important Safety Reminders
Important Safety Reminders
System Components
To ensure the safe and effective operation of your Radial-Shape Wireless Dog Fence, please read and follow all
safety guidelines and instructions:
Model 5134G
Ensure that the following components are
included with your system. If a component is
missing, please call 1-800-800-1819, Option 1.
• The Radial-Shape Wireless Dog Fence is designed for dogs older than 6 months that weigh more
than 8 pounds.
• The Controller must be installed indoors and should not be exposed to moisture.
• The Controller must be plugged into a properly grounded 120V AC outlet.
• Changes or modifications to any system component may cause permanent system damage and void 			
manufacturer warranties.
• To prevent system damage due to unexpected power surges, it is recommended that you unplug the
Controller from the wall outlet during thunderstorms. All settings will be retained in system memory.
Also do not attempt to install the system during stormy weather.
• To help prevent skin irritation and increase Battery life, do not leave the Collar on your dog for more than
12 consecutive hours.
• Always remove the Collar from your dog before adjusting any of the system components or settings.
• The system is intended to provide safe containment of your dog. All components should be kept out of
the reach of children.
• Follow your established leash laws. There may be cases where this system will be prohibited by law.
• Proper training of your dog is the most critical element in ensuring the safe and successful operation
of your wireless dog fence.
DO NOT RETURN THIS PRODUCT
TO THE STORE FOR ANY REASON
Controller
H Extra Set Of Collar Probes For Short-Haired Dogs
AC Adapter Power Cord
Heart-Shaped Collar Tester
Removable Wall-Mount Adhesive Strips
75 Training Flags
Screw
Battery Charger
Wall Anchor
Instructional DVD
Collar
Instruction Manual
2 RCR123 Batteries For Collar
Quick Setup Guide
®
CONTACT HAVAHART WIRELESS DIRECTLY!
CALL 1-800-800-1819, OPTION 1.
Havahart® Radial-Shape Wireless Dog Fence
www.HavahartWireless.com
Other Items You May Need:
Additional Accessories Available For Purchase:
• Scissors
• Tape Measure
• Screw Driver
• Permanent Marker
• Isopropyl Rubbing Alcohol
• Soft Cloth
• Extra Collar - 5134GX
• 25 Flag Pack - HW25FLAGPACK
• Heart-Shaped Collar Tester - HWHEARTSCT
• 2 Controller Antennas - HW2ANT
• 2 Pack Of Batteries - HW2REBATPACK
• Battery Charger - HWBATRECHARG
• Collar Battery Cap - HWCBATCAP
• 2 Long Probes - HW2LPROBES
• 2 Short Probes - HW2SPROBES
• AC Adapter - HWACCORD
Havahart® Radial-Shape Wireless Dog Fence
1-800-800-1819, Option 1
Key Definitions, Technology & How it Works
Key Definitions, Technology & How it Works
Key Definitions, Technology & How it Works
Key Definitions:
How it Works:
Roaming Area: Area between the Controller and the Trigger Zone where your dog is free to roam and play. Capable of
expanding the fence radius from 40 feet up to 400 feet.
Both the Havahart Collar and the Controller contain nanoLOC TRX 2.4 GHz transceiver chipsets that send and receive radio
transmissions from their associated antenna pairs like 2-way radios. When radio signals are sent from the antennas of either
component, they propagate in an omni-directional or spherical manner. The ranging process continuously Captures, filters and
®
refines data that yields the distance between the Havahart Collar and the Controller.
Trigger Zone: The zone, which may be up to 13 feet wide, located at the edge of the Roaming Area that forms the fence
boundary. Correction is triggered by your dog crossing into the Trigger Zone which can be set to Tone Only (auditory alarm)
or static correction.
Controller: Auditory alerts and the LCD screen provide intuitive navigation for setting
up, activating and managing your fence. The Controller houses a
state-of-the-art transceiver and displays the real-time distance
to your dog. It will notify you if your dog breaches the
fence boundary, if there is a problem with any
of the system components or if the Battery
life of the Collar is running low. The
Controller can manage up to
2 Collars.
Fe
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®
ad
Havahart Collar: The comfortable,
ius
water-proof Collar houses a
rechargeable RCR123 Battery, two
Controller
correction Probes and a state-of-theart radio transceiver with advanced
antenna assembly. The Collar
communicates continuously with the
Controller to track the real-time location
of your dog. The Collar can be programmed
to Tone Only (auditory correction) or one of 5
different static correction levels. The default
correction level is Tone Only. Use long or short
Probes depending upon the thickness of your dog’s
®
coat. The Havahart Collar features exclusive Integrated
Motion Sensor Technology, which allows the Collar to go
to sleep when it is not in motion to conserve and optimize Battery life.
®
This enables the system to track the real-time location of your dog. When the user-defined fence radius distance is reached
inside the Trigger Zone, the Controller sends a command to the Collar to take action and correct (tone or static — based on
user settings). The correction is not constant, but cyclical. The Collar will correct your dog until one of the following two
conditions is met:
1. Your dog returns back into the Roaming Area. The system then returns to normal operating mode.
2. The Collar’s Safety Time-Out Feature stops the correction cycle after 30 seconds. After the correction cycle times out, your
dog will NOT be corrected for returning to the Roaming Area. The Collar will revert to normal operating mode only
when your dog is back inside the Roaming Area. After that, the Controller will not send another correction command until
your dog moves back into the Trigger Zone.
Controller Features:
Collar Features:
The Technology Behind the System:
®
The Havahart Radial-Shape Wireless Dog Fence is driven by two nanoLOC TRX 2.4 GHz transceivers that have been enhanced
with complex algorithms, strategic distortion filtering and modular signal amplification to deliver time-of-flight ranging
®
technology. These enhancements comprise the core of the patent pending elements that allow the Havahart Radial-Shape
Wireless Dog Fence to provide an unparalleled level of technical sophistication in the wireless dog fencing industry.
Havahart® Radial-Shape Wireless Dog Fence
www.HavahartWireless.com
Antennas
D Up, Enter & Down Buttons
Embedded Antennas
LCD Screen
Collar Light
J Probes
Power Button
DC Power Connection
H Grey Battery Housing
Battery Cap
K Washers
Havahart® Radial-Shape Wireless Dog Fence
1-800-800-1819, Option 1
IMPORTANT MESSAGE
Planning Your Wireless Fence Boundary:
Your Fence Boundary/ Trigger Zone
should NOT be closer than 10 feet to ANY
ROAD, SIDEWALK OR THOROUGHFARE
FOR YOUR DOG’S SAFETY.
®
The most important step in setting up your Havahart Radial-Shape Wireless
Dog Fence is determining the proper location to mount the Controller. Choose
a location inside the home on an outer wall nearest the center of the desired
circular containment area (see Factors Affecting Signal Strength on Page 25).
IMPORTANT MESSAGE
1 Setting Up the Controller
Installing & Activating the Controller:
1.
Position the Controller inside your home on an outer wall
nearest the center of your desired containment area. Make sure a
standard 120V AC power outlet is nearby.
2.
Using the removable wall-mount adhesive strips (see Page 9)
or screw & wall anchor, mount the Controller on the appropriate
wall, approximately 6 feet off the ground or at eye level
(see Illustration A).
The following are sample layouts for your reference:
Good
Setting Up the Controller
Getting Started
Installing the Radial-Shape Wireless Dog Fence
Getting Started
Position the controller at least 3 feet
away from large metal objects and major
appliances as these items may reduce the
size and shape of your Roaming Area (see
Factors Affecting Signal Strength on
Page 25).
Good
Trigger Zone
10’
ROAMING AREA
Controller
ROAMING AREA
10’
Trigger Zone
Controller
NOTE: It is recommended to use the removable wall
mount adhesive strips in the event that you later
determine the Controller is not in the correct place and it
needs to be relocated. If the strips will not work on the
wall of your choice and you want to get a rough idea of
where the Fence Boundary/Trigger Zone will exist before
you attach the Controller to the wall, find a way to keep
the Controller propped upright and as close to the desired
final position as possible.
Trigger Zone
Trigger Zone
Dog has full access to house and yard within the
Roaming Area. Controller on outer wall.
Dog has full access to house and yard within the
Roaming Area. Controller on outer wall.
May Cause Problems
May Cause Problems
Trigger Zone
Trigger Zone
Controller
ROAMING AREA
ROAMING AREA
Controller
3.
Illustration A
Plug the Controller into a nearby standard electrical outlet.
NOTE: When the unit is first activated, you may receive a
“POWER FAILURE DETECTED!!!” warning. Disregard this
message and Press ENTER.
Trigger Zone
4.
Trigger Zone
Roaming Area contains part of neighbors’ property and
extends onto the road. Consequences could be severe.
Controller on inner wall.
Dog has limited access to house and yard within Roaming
Area. Collar should be removed upon entering house,
otherwise your dog will be corrected inside the home.
Controller on inner wall.
Press “Enter”
Fe
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QUICK CHECKLIST
Before you begin the installation process, be sure to check the following:
• Make sure that you have all system components ready and available.
• Insert a fully charged Battery into the Collar.
• Commit to set aside time to properly train your dog.
Flag Calculator: You should have 1 flag for every foot of your fence radius distance. If you have a 90 foot
radius, you will need 90 flags to enclose your Roaming Area.
Havahart® Radial-Shape Wireless Dog Fence
www.HavahartWireless.com
Havahart® Radial-Shape Wireless Dog Fence
1-800-800-1819, Option 1
Setting Up the Controller
Setting Up the Controller
Installing the Radial-Shape Wireless Dog Fence
IMPORTANT MESSAGE
2 Setting Up the Collar
Installing a Battery:
1.
Make sure a Battery is fully charged before installing it in the
Collar (see Recharging a Battery on Page 12). Turn the Battery
Cap on the Collar counterclockwise about 1/4 turn and pull it
out. With the positive side facing outward, install one RCR123
Battery into the Collar (see Figure 1.4). Replace the Battery Cap
and turn it clockwise to lock into place.
• Separate strips (if still connected) at the perforation.
• Peel the liner from the back of one of the strips and attach it
vertically to the middle of the Controller with the release-tab
pointed upward toward the antennas (see Figure 1.1a).
Figure 1.0
• Connect another strip to the strip on the Controller by
pressing the fasteners of both strips firmly together until
they snap. The release-tab on the other strip should point
downward away from the antennas - the opposite direction
of the release-tab of the strip on the Controller (see Figure 1.1b).
• Peel the liner from the back of the other strip and attach it
to the wall with the release-tab facing downward toward the
floor and the Controller antennas facing upward toward the
ceiling (see Figure 1.2).
RCR123 3V
Battery Installation
Recharging a Battery:
-Remove the low Battery from the Collar.
-Make sure the Battery Charger is properly connected
to a grounded120V AC outlet.
-Properly orient the Battery in the Charger with the
positive side closest to the lights of the Charger.
-Remove the Battery when recharging is complete.
Figure 1.4
Figure 1.1a
Figure 1.1b
2.
The Collar Light will flash green. If it does not, shake the Collar
®
gently as the Collar is in sleep mode (see the Havahart Collar
Light Chart).
Havahart® Collar Light Chart:
To remove the adhesive strips:
Collar Light
• Pull the Controller gently from the wall by disconnecting
the fasteners. DO NOT pull the strips off the Controller or
the wall.
• Start with the strip on the wall. Press one hand on the top of
the strip. Use your other hand to pull the release-tab slowly
down against the wall stretching it at least 12 inches until
the strip releases. Repeat for the strip attached to the
Controller (see Figures 1.3a & 1.3b).
Figure 1.3a
Figure 1.3b
Collar Status
Action
Off
-Collar is asleep OR
-Battery is too Low OR
-Battery is not in the Collar
Shake gently and watch
for the Light to flash green.
Make sure a fully charged
Battery is in the Collar.
Fast Green Flash
every second
-Collar is not added to
the Controller OR
-Controller is turned off
Make sure the Controller is
turned on and add the
Collar to the Controller.
Slow Green Flash
every 4-5 seconds
-Normal Operation
-Collar is paired to the
Controller
No action required.
Red Flash
-Low Battery
OR
-Boundary Breach
Charge the Battery OR
Return the dog to the
Roaming Area.
Figure 1.2
NOTE: The removable wall-mount adhesive strips are not
recommended for wallpaper. Apply to surfaces above 50˚F .
Adhesive could soften and lose adhesion above 105˚F.
Collar Light
NOTE : The Collar is always “on” when a fully charged Battery is
installed. However, the Collar may be awake or asleep. Integrated
Motion Sensor Technology allows the Collar to conserve Battery
life when appropriate by putting the Collar to sleep. The Collar
Light will not flash when the Collar is asleep. Movement, such as
gently shaking the Collar, will awaken it and the Collar Light will
flash green.
Havahart® Radial-Shape Wireless Dog Fence
www.HavahartWireless.com
Install one Collar at a time. The system
allows you to activate up to 2 Collars.
The default correction level of the Collar is
set to Tone Only, which you need to use
to set up your fence boundary.
The Collar Light will flash red to indicate that the Battery needs to
be recharged. The Controller will also produce an auditory tone
to alert you that the Battery is low.
Recharging Light Colors:
Blue - when on standby (no Battery in chamber),
- when the Battery is in the chamber the
		 wrong way
- when the Battery is fully charged
Red - when the Battery is charging
You want to see the red light come on when you
place the Battery in the Charger. You can charge up
to two Batteries at the same time. When the Battery
is close to being fully charged, the light will flicker
red and blue. Do NOT take the Battery out until the
light turns completely blue. It takes less than 3 hours
to fully charge a Battery.
Note: Recharging the RCR123 Battery is similar to
recharging a mobile phone. Always have a spare
Battery ready to go when your other Battery gets
low. You should expect to charge the Battery every
3-5 days depending on how active your dog is.
• Once the Controller location is determined, gently clean the 		
wall surface with isopropyl rubbing alcohol, wipe gently and
let dry. DO NOT USE household cleaners (see Figure 1.0).
The Collar should not be placed on your
dog until after you have successfully
installed it on the system.
Correct way to Insert a
Battery in the Charger.
To attach using the removable wall-mount adhesive strips:
Warning: Do NOT put a non-rechargeable Battery in the
Battery Charger.
Havahart® Radial-Shape Wireless Dog Fence
1-800-800-1819, Option 1
10
Setting Up the Collar
Setting Up the Collar
Installing the Radial-Shape Wireless Dog Fence
IMPORTANT MESSAGE
NOTE: The Collar (Collar ID=1) has already been added to the
Controller and set to Tone Only. You may skip Activating a
Collar & Adjusting the Correction Level of a Collar unless
you need to add another Collar.
Activating a Collar:
1.
On the Controller...
• Select Setup Menu (see Screen 1.0).
• Select Collar Setup (see Screen 1.1).
• Select Add a Collar (see Screen 1.2). “Searching for new
			 Collars... ” will appear on screen.
• Gently move or shake the Collar to keep it awake. The
			 Collar Light will flash green to confirm that it is awake.
The correction level of the Collar may be
adjusted using the Controller. There are
5 static correction levels and one tone
level (sound only). During Setup, use
Tone Only, the default correction level
of the Collar is Tone Only.
It is recommended to start with a
lower correction level when training
your dog. You may need to gently
move or shake the Collar to keep it
awake so that it will accept changes
from the Controller. The Collar Light will
flash green to confirm that it is awake.
Turning a Collar Off/On:
On the Controller...
• Select Setup Menu (see Screen 1.0).
• Select Collar Setup (see Screen 1.1).
• Select Correction Level (see Screen 1.2).
• Select Turn Collar off/on (see Screen 1.3).
• Press Enter.
Removing a Collar:
On the Controller...
• Select Setup Menu (see Screen 1.0).
• “New Collar Found! Collar ID=2” will appear on screen.
• Select Delete a Collar (see Screen 1.2). If you have more than 		
		 one Collar installed, select the number of the Collar that you 		
		 would like to remove.
• Repeat this process to add another Collar.
If no Collar is found, check that the above steps were 		
completed, the Battery is correctly installed and the Collar is
active (Collar Light is flashing green). Then repeat Step 1 		
again. If still no Collar is found, try to Delete a Collar (see 		
Removing a Collar on Page 12). Then repeat Step 1 again.
• Select YES.
Screen 1.6
Checking Battery Status:
Screen 1.1
On the Controller...
• Select Setup Menu (see Screen 1.0).
• Select Collar Setup (see Screen 1.1).
• Select Correction Level (see Screen 1.2). If you have more than
		 one Collar installed, select the number of the Collar that
		 you would like to change.
• Select OK.
• Select OK Again
Screen 1.0
NOTE : If using more than one Collar, mark each Collar 		
using a permanent marker to indicate which is Collar 1 and
which is Collar 2.
Adjusting the Correction Level of a Collar:
Screen 1.5
• Select Collar Setup (see Screen 1.1).
• Press Enter.
2.
Screen 1.4
Screen 1.2
1.
Select “Display Options” (see Screen 1.5) .
2.
Select “Show Collar Monitor” (see Screen 1.6).
Screen 1.7
Battery
Status
Means Battery:
HIGH
Is good (see screen 1.7).
MED
Is good.
LOW/
REPLACE
Needs to be replaced and recharged.
A Low Battery Alert will appear (see screen 1.8).
NA
Is not in or properly connected in the Collar or the Collar
is asleep to conserve Battery life.
Screen 1.8
• Select Correction Level (see Screen 1.3).
• Use the up or down arrow keys to choose the desired
correction level. 5 is the highest static correction level. 1 is
		 the lowest static correction level. Tone Only is the auditory
			 (sound only) correction level (see Screen 1.4). Use Tone
			 Only for Setup.
• Press Enter.
• Select OK.
11
Havahart® Radial-Shape Wireless Dog Fence
www.HavahartWireless.com
NOTE: Routinely monitor the Battery status of your Collar(s) to
understand when the Battery may need to be changed. Typical
Battery life is 3-5 days depending on how active your dog is.
Screen 1.3
Havahart® Radial-Shape Wireless Dog Fence
1-800-800-1819, Option 1
12
Setting Up the Fence Boundary/Trigger Zone
IMPORTANT MESSAGE
Setting Up the Fence
3 Boundary/Trigger Zone
Establishing the Fence Boundary/Trigger Zone Distance:
Estimate the distance between the Controller and the desired 		
boundary location. This distance will be the radius of the Trigger 		
Zone all the way around the Controller.
NOTE : Use the shortest distance to a property boundary as a 		
starting point for the radius of the Trigger Zone (see Illustration B).
2.
Set the radius on the Controller
• From the Setup Menu, select Fence Setup (see Screen 1.1).
•
Use the up/down arrow keys to scroll to the desired fence radius		
distance and press Enter (see screen 1.9). The minimum radius
is 40 feet, and the maximum radius is 400 feet from the
Controller in all directions.
TRIGGER ZONE SHAPE: It is normal that
your Trigger Zone MAY NOT FORM A
PERFECT CIRCLE and the actual distance
from the Trigger Zone to the Controller
may be less than the set radius. A
reduced fence radius may be the result
of Factors Affecting Signal Strength (see
Page 25). Large metal objects such as
a car or refrigerator can slightly distort
the roundness of your fence boundary.
However, once set, the Trigger Zone
location will remain consistent over time.
Placing Training Flags:
Once your boundary is established, it’s time to place the remaining
Training Flags. Training Flags are critical for the effective training of
your dog.
1.
2.
Test the Trigger Zone
13
10’
Limiting Factors
Illustration B
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Adjust the Fence Distance on the Controller accordingly using
the
instructions in Step 2 until the desired boundary location is		
established.
Havahart® Radial-Shape Wireless Dog Fence
www.HavahartWireless.com
nd
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y/
Illustration D
Repeat Step 1 until the entire containment area is surrounded
(see Illustration D).
ou
Illustration C
1.
Navigate to the Menu where Setup Menu and Display Options
are listed (see Screen 2.0).
2.
Press the blue flashing Power Button to Turn Off the Trigger
Zone (see Figure 1.6).
3.
Press the Power Button again to Turn On the Trigger Zone.
NOTE: All settings will be retained in system memory
when you Turn Off the System.
nd
ar
y/
on
rZ
ge
4.
ou
Screen 2.0
Turning the Trigger Zone Off/On:
ig
Tr
				 - Walk toward the boundary while gently moving the Collar 		
					 until the Collar beeps and the Collar Light flashes red. To 		
					 confirm the boundary location, step back until the Collar 		
					 stops beeping and then walk forward in the same direction 		
					 until the Collar beeps and the Collar Light flashes red again. If 		
					 necessary, note how far from the desired location the actual 		
					 setting is. Place a flag at the boundary location
					 (see Illustration C). If you have to change the boundary 			
					 distance, you will know where your boundary was and to 		
					 where you are moving it. If the location is correct, place a flag 		
					 to start the flag line of your fence boundary.
6f
Screen 1.9
ROAMING AREA
			 - Extend your arm down by
				 your side and hold the Collar
				 by the Grey Battery Housing
				 so that you can see the Collar
				 Light (see Figure 1.5). Make
				 sure that your body does not
Figure 1.5
				 get between the Collar and
				 the Controller as your body may affect the signal and cause 		
				 the boundary to shift inward (see Factors Affecting Signal 		
				 Strength on Page 25).
Repeat the process in Step 3 of Establishing the Fence
Boundary/Trigger Zone Distance by walking toward the fence
boundary about 6 feet (2 paces) to the right of the previous
flag, verifying the fence boundary, placing a flag, and then 		
stepping back into the Roaming Area.
NOTE: These flags represent the location of your wireless
fence and will be used later to train your dog. Be sure that
the flags form an enclosed area and that your dog has safe, 		
adequate entry to your house.
• To confirm that the location of the actual boundary is correct...
			 - Set the Collar to Tone Only.
Fe
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NOTE : Consult the Flag Calculator on Page 7 to determine the
number of flags you need.
• Select OK to Save Your Settings.
3.
6 ft
on
rZ
ge
1.
Your Trigger Zone should be NO closer
than 10 feet to ANY ROAD, SIDEWALK
OR THOROUGHFARE FOR YOUR DOG’S
SAFETY.
ig
Tr
Setting Up the Fence Boundary/Trigger Zone
Installing the Radial-Shape Wireless Dog Fence
Power
Power Button
Figure 1.6
If you would like to confirm that the Havahart® Collar
will deliver a static correction when crossing the Trigger
Zone, you can use the Heart-Shaped Collar Tester. Set the
correction level to Static Level 1. Hold the metal contact
points located inside the holes of the Heart-Shaped Collar
Tester against the Probes of the Havahart® Collar so that
metal is touching metal. Carry the Havahart® Collar by the
Grey Battery Housing with the Heart-Shaped Collar Tester
held against the Probes. Extend your arm down by your side.
Make sure that your body does not get between the Collar
and the Controller as your body may affect the signal and
cause the boundary to shift inward. Walk to a boundary
point and watch the Heart-Shaped Collar Tester illuminate.
Remember to set the correction level back to Tone Only
for training.
Havahart® Radial-Shape Wireless Dog Fence
1-800-800-1819, Option 1
14
Fitting a Collar
Setting Up the Fence Boundary/Trigger Zone
Installing the Radial-Shape Wireless Dog Fence
IMPORTANT MESSAGE
4 Fitting a Collar
Display Options:
Viewing Distance to Dog and Battery Status (see Screen 2.3):
• Select Display Options (see Screen 2.1).
• Select Show Collar Monitor (see Screen 2.2).
NOTE: See Battery Status Level meanings on Page 12.
To ensure the safe and effective operation of the system, it is
important to make sure that the Collar is fitted properly.
Screen 2.1
Turning the Display Off/On (see Screen 2.2):
1.
Be sure the fence is turned off at the Controller (see
Turning the Trigger Zone Off/On on Page 14).
2.
With your dog standing comfortably, position the Collar high
on your dog’s neck, underneath the chin with the Probes
®
facing upward and centered on your dog’s neck. The Havahart
logo should be right side up when you look at your dog.
3.
Make sure the Probes maintain contact with skin.
• Select Display Options (see Screen 2.1).
• Select Display Off (see Screen 2.2).
• Press Enter to turn the display back on.
NOTE: Turning off the display will NOT turn off the System.
Screen 2.2
•
• Select Display Options (see Screen 2.1).
• Select Alarm Options (see Screen 2.2).
4.
• Select OK to save.
Screen 2.4
Turning Boundary Breach Alert Off/On (see Screen 2.6):
• Select Display Options (see Screen 2.1).
Adjust the Collar to fit snugly but not tightly. You should be
able to slide the tip of one finger between your dog’s coat
and one of the Probes on the Collar. The tip of your finger
should not be able to slip between the two easily, but with
some effort. It should be a tight squeeze (see Illustration E). 		
Separately, you should be able to slide one finger between the
strap of the Collar and the back of your dog’s neck.
Illustration F
NOTE: If your dog is going to continue to grow or grows a long
winter coat, leave extra room before trimming off the excess.
• Select Alarm Options (see Screen 2.2).
• Select Boundary Breach (see Screen 2.4).
• Use the up or down arrow keys to turn the boundary breach
			 alert OFF or ON (see Screen 2.6).
Illustration E
NOTE: It may be necessary to trim the hair around the 			
Probes to ensure reliable contact.
• Press Enter.
To change the Probes, simply unscrew the long Probes and
replace them. Be sure the rubber washer is between the
Probe and the Grey Battery Housing. Use your fingers to 		
tighten the Probes as far as you can. Do not over tighten.
Screen 2.3
• Use the up or down arrow keys to choose the desired alarm
			 level. Select HIGH, LOW, or OFF (see Screen 2.5).
NOTE: It is recommended to set the alarm volume level to HIGH.
To help prevent skin irritation, it is
recommended that you never leave
the Collar on your dog for more than
12 consecutive hours at a time.
• Short Probes for short-haired dogs are included.
Setting Alarm Volume Level (see Screen 2.5):
• Select Alarm Volume Level (see Screen 2.4).
The Collar should be snug enough so that
it does not move when your dog moves.
• Collar is factory installed with long Probes for thick or 		
			 long-haired breeds.
Setting Alarm Options:
5.
Screen 2.5
Once the Collar is adjusted to the correct length, remove
the Collar and trim the excess using scissors (see Illustration F).
• Press Enter.
• Select OK to save.
NOTE: It is recommended to keep the Boundary Breach Alert ON.
Screen 2.6
15
Havahart® Radial-Shape Wireless Dog Fence
www.HavahartWireless.com
Havahart® Radial-Shape Wireless Dog Fence
1-800-800-1819, Option 1
16
IMPORTANT MESSAGE
Important Collar Safety Guidelines:
IMPORTANT MESSAGE
IMPORTANT REMINDERS:
1. 		During training, do not let your dog wear the Collar without 		
			direct supervision.
2. 		Each time you take the Collar off your dog, look for any indication
			of a sore or rash.
3. 		Should you find any indication of a sore or rash on your
			using the Collar for a few days.
Training Your Dog
Fitting a Collar
Training Your Dog
Installing the Radial-Shape Wireless Dog Fence
do
stp
g,
4. 		If the rash or sore exists for more than 2 days, consult your 		
			veterinarian.
5. 		Wash your dog’s neck weekly with mild soap and a wash cloth
			and then rinse clean.
6. 		Wash the Probes of the Collar weekly with mild soap and a wash 		
			cloth and then rinse clean.
If you do not remove the Collar from
your dog’s neck at least every 12 hours
AND clean your dog’s neck and the
Collar, Pressure Necrosis may occur
which is a deterioration of your dog’s
skin. It is caused by extended contact to
the pressure of the Probes of the Collar
combined with the oil and dirt that may
accumulate on the Probes if not
kept clean.
The Radial-Shape Wireless Dog Fence from
Havahart® is not a physical boundary. It is
necessary to contain your dog using a leash
or other means during training.
Please read the following information completely before you
begin training:
• Proper training of your dog is essential to help ensure the
successful operation of your Radial-Shape Wireless Dog Fence.
• We recommend that you train your dog for a minimum of 15 consecutive days. Use a calendar to track your
dog’s progress.
• Keep your training sessions short and frequent -- approximately 10-15 minutes long, 2-3 times a day.
• Every dog is unique and may respond differently to the training depending on its age, size, temperament and
ability to learn. For this reason, you may need to adjust your training schedule accordingly.
• It may be necessary to decrease the speed of the training schedule or add more training days if your dog seems
to be under stress. Signs that your dog may be under stress include: tail between legs, ears pulled back, refusal
to go outside the home and nervous shaking.
®
• Before beginning Collar-assisted training, allow your dog to get used to wearing the Havahart Collar with
the Battery removed.
• Have fun with your dog during the training process and end each session with positive praise and play time in
the Roaming Area at least 10 feet away from the Training Flags.
• Be patient and consistent in your approach.
®
• Remove the Havahart Collar after each training session.
• If you are training more than one dog, train each dog separately.
®
• Should your dog breach the Trigger Zone while wearing the Havahart Collar, unlike an underground wire fence,
your dog will not receive a separate correction for returning through the Trigger Zone back into the Roaming Area.
• It is important that you complete the entire training process and do not skip any phases.
Leaving the Roaming Area with Your Dog
Once your dog becomes accustomed to the Trigger Zone, he may become uncomfortable leaving the Roaming Area for
activities such as walks or riding in the car. If you need to take your dog out of the Roaming Area, ALWAYS remove the
®
Havahart Collar and use one of the following methods:
17
Havahart® Radial-Shape Wireless Dog Fence
www.HavahartWireless.com
1.
Walk your dog outside of the Roaming Area while on a leash. Cross the same area of the Trigger Zone
flag line each time, giving a command such as “CROSS”, and praising your dog for crossing this specific
area. Always leave this area with your dog on a leash.
2.
Carry your dog out.
3.
Take your dog out in a car.
Havahart® Radial-Shape Wireless Dog Fence
1-800-800-1819, Option 1
18
Training Your Dog
Training Your Dog
Training Your Dog
PRELIMINARY PHASE -- Flag AwarenessTraining - Optional (2-3 training sessions per day: each 10-15 minutes long)
PHASE 1 -- Passive Training -- DAY 1-3 (2-3 training sessions per day: each 10-15 minutes long)
Completing this phase will add 3 days to your training, but will give your dog more time to get used to the
Training Flags if you choose to complete it.
1.
Turn ON the fence (see Page 14) and set the correction level to Tone Only (see Page 11).
2.
To ensure that the system is working properly, take the Havahart
Collar by itself out to the Trigger Zone and listen for the tone.
®
1.
Turn OFF the fence (see Page 14).
2.
Fit the Havahart Collar around your dog’s neck. Place a different
®
non-metal collar above the Havahart Collar and attach a leash to it.
Make sure that this collar does not apply pressure to the Probes on
®
the Havahart Collar as this could hurt your dog when you pull on
the leash. 		
3.
Fit the Havahart Collar around your dog’s neck. Place a different
®
non-metal collar above the Havahart Collar and attach a leash to it.
Make sure that this collar does not apply pressure to the Probes on
®
the Havahart Collar as this could hurt your dog when you pull on
the leash.
3.
Using the leash, walk your dog around inside the Roaming Area for
5 minutes, avoiding contact with the Trigger Zone.
4.
Using the leash, walk your dog inside the Roaming Area for 5 minutes,
avoiding contact with the Trigger Zone.
4.
Approach one of the Training Flags with your dog. When your dog gets close to the flag, gently shake the
flag while saying “Bad Flags” in a firm, disapproving tone. Do not yell or frighten your dog.
5.
Calmly approach the Trigger Zone flag line -- do not look at your dog.
6.
Give your dog the opportunity to pass into the Trigger Zone, where he will hear a tone.
7.
Allow your dog to stay in the Trigger Zone for a few seconds while hearing the tone.
8.
Gently shake a Training Flag while saying “Bad Flags” in a firm, disapproving tone to show your dog 			
®
that the flags are associated with the tone coming from the Havahart Collar. Do not yell or frighten your dog.
9.
Lead your dog back into the Roaming Area and praise your dog.
®
5.
Lead your dog back into the Roaming Area and praise your dog.
6.
Repeat this process at several different Training Flags.
7.
End with lots of playtime and praise for your dog in the Roaming Area at least 10 feet away from the
Training Flags.
®
®
8.
Be sure to remove the Havahart Collar from your dog after each training session.
9.
You may proceed to PHASE 1 when your dog avoids going near the Training Flags but will walk anywhere
within the Roaming Area.
10. Repeat this process at several different Training Flags.
11. As training progresses over the next 2 days, you should notice that when your dog hears the tone, he
will return to the Roaming Area without your prompting.
12. End with lots of playtime and praise for your dog in the Roaming Area at least 10 feet away from
the Training Flags.
®
13. Be sure to remove the Havahart Collar from your dog after each training session.
14. You may proceed to PHASE 2 when your dog avoids going near the Training Flags when you approach and
actually turns to go back to the Roaming Area without your aid.
19
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www.HavahartWireless.com
Havahart® Radial-Shape Wireless Dog Fence
1-800-800-1819, Option 1
20
Training Your Dog
Training Your Dog
Training Your Dog
PHASE 2 -- Active Training -- DAY 4-7 (2-3 training sessions per day: each 10-15 minutes long)
PHASE 3 -- On-Leash Distractions -- DAY 8-11 (2-3 training sessions per day: each 10-15 minutes long)
1.
Set the correction level to Static Level 1 (see Page 11).
1.
2.
To ensure the system is working properly, take the Havahart Collar to the Trigger Zone and use the
Heart-Shaped Collar Tester (see Page 14). The Heart-Shaped Collar Tester should light up.
Fit the Havahart Collar around your dog’s neck. Place a different
®
non-metal collar above the Havahart Collar and attach a leash to
it. Make sure that this collar does not apply pressure to the Probes
®
on the Havahart Collar as this could hurt your dog when you pull
on the leash.
3.
Fit the Havahart Collar around your dog’s neck. Place a different
®
non-metal collar above the Havahart Collar and attach a leash to it.
Make sure that this collar does not apply pressure to the Probes on
®
the Havahart Collar as this could hurt your dog when you pull on
the leash.
2.
Using the leash, walk your dog toward the Training Flags.
Create a distraction by:
®
®
®
1. Tossing a toy or treat outside the Trigger Zone.
4.
Using the leash, walk your dog inside the Roaming Area for 5 minutes,
avoiding contact with the Trigger Zone.
5.
Calmly approach the Trigger Zone flag line -- do not look at your dog.
3.
If your dog does not move toward the distraction, immediately praise him.
6.
Give your dog the opportunity to pass into the Trigger Zone, where he will hear a short tone and then receive
a static correction.
4.
If your dog moves toward the distraction, allow him to walk through the Trigger Zone and feel the correction.
7.
Allow your dog to stay in the Trigger Zone for a few seconds while receiving the static correction.
5.
Gently shake a Training Flag to remind your dog that the flags are associated with the short tone and static
®
correction coming from the Havahart Collar.
8.
Gently shake a Training Flag to remind your dog that the flags are associated with the short tone and static
correction coming from the Collar.
6.
Promptly lead your dog back to the Roaming Area if he does not return within a few seconds and praise him.
Lead your dog back into the Roaming Area and praise your dog.
7.
Repeat this process at several different Training Flags.
8.
11. If your dog does not respond to the static correction, check to make sure that the Havahart Collar fits
properly (see Page 16). If your dog continues to not respond to the static correction, you may need to
increase the static correction to level 2 or higher as necessary.
If your dog does not respond to the static correction, check to make sure that the Havahart Collar fits properly
(see Page 16). If your dog continues to not respond to the static correction, you may need to increase the static
correction by one level or more as necessary.
9.
End with lots of playtime and praise for your dog in the Roaming Area at least 10 feet away from the
Training Flags.
12. End with lots of playtime and praise for your dog in the Roaming Area at least 10 feet away from the
Training Flags.
10. Be sure to remove the Havahart Collar from your dog after each training session.
2. Having someone walk by and not pay attention to your dog.
3. Having someone walk his/her own dog outside of the Trigger Zone.
9.
10. Repeat this process at a few Training Flags.
®
®
®
11. You may proceed to PHASE 4 when your dog will not go beyond the Trigger Zone — even with distractions,
but will walk anywhere within the Roaming Area.
13. Be sure to remove the Havahart Collar from your dog after each training session.
14. You may proceed to PHASE 3 when your dog avoids going near any of the Training Flags.
IMPORTANT MESSAGE
®
Do not force your dog to receive too many static corrections as this may make your dog nervous
or anxious. It may be necessary to decrease the speed of the training schedule or add more training
days if your dog seems to be under stress.
If your dog leaves the Roaming Area, he will be corrected on the way out only. Your dog will NOT be
corrected when returning to the Roaming Area from outside the Trigger Zone.
21
Havahart® Radial-Shape Wireless Dog Fence
www.HavahartWireless.com
Havahart® Radial-Shape Wireless Dog Fence
1-800-800-1819, Option 1
22
Training Your Dog
Training Your Dog
Training Your Dog
PHASE 4 -- Off-Leash Supervision -- DAY 12-15
PHASE 5 -- Dog Monitoring -- DAY 16 AND BEYOND
Begin with short training sessions 10-15 minutes in length and gradually increase the sessions to an hour or more
Start with short sessions and gradually increase duration
1.
Do not leave your dog unattended during this phase of training.
1.
Your dog should now be comfortable within the Roaming Area and reluctant to cross the Trigger Zone
with or without distractions.
2.
Fit the Havahart Collar around your dog’s neck. Place a different
®
non-metal collar above the Havahart Collar.
2.
Fit the Havahart Collar around your dog’s neck. Place a different non-metal Collar above the Havahart Collar.
3.
Allow your dog to roam freely off leash within the Roaming Area.
4.
Keep an eye on him from inside your house.
5.
End with lots of playtime and praise for your dog in the Roaming Area at least 10 feet away from the Training Flags.
6.
Be sure to remove the Havahart Collar from your dog after each training session.
3.
Walk around inside the Roaming Area and play with your dog while
off the leash.
4.
Now focus your attention elsewhere and walk to another part of the
yard while keeping an eye on your dog.
5.
If your dog crosses into and goes beyond the Trigger Zone, lead him
back inside the Roaming Area. Your dog will not be corrected when
he comes back into the Roaming Area.
6.
Gently shake a flag to remind your dog that the flags are associated with
®
the short tone and static correction coming from the Havahart Collar.
7.
Repeat the training from Phase 3 with distractions and a leash as
necessary.
8.
End with lots of playtime and praise for your dog in the Roaming Area
at least 10 feet away from the Training Flags.
9.
Be sure to remove the Havahart Collar from your dog after each training session.
®
®
®
NOTE: After completing the training and three additional weeks of successful dog containment, you
can begin to gradually remove the Training Flags by taking away every other flag, every few days.
CONGRATULATIONS TO YOU AND YOUR DOG FOR SUCCESSFULLY COMPLETING
ALL PHASES OF TRAINING!
®
10. You may proceed to PHASE 5 when your dog no longer goes beyond the Trigger Zone — even with distractions,
but will walk anywhere within the Roaming Area.
23
Havahart® Radial-Shape Wireless Dog Fence
www.HavahartWireless.com
Havahart® Radial-Shape Wireless Dog Fence
1-800-800-1819, Option 1
24
Troubleshooting
IMPORTANT MESSAGE
IF ANY OF THE SOLUTIONS TO YOUR ISSUES CANNOT BE
FOUND, PLEASE CALL 1-800-800-1819, Option 1
or visit www.HavahartWireless.com
NOTE: Once your Fence Boundary / Trigger Zone is established, it will remain consistent.
Various objects can interfere with the wireless signal strength of your Wireless Fence, resulting in a gradual loss in the measured
distance of the radio signal from the Controller to a set Trigger Zone. The part of the Trigger Zone that is obstructed by an
object may bow or dip inward toward the Controller. The resulting shape of the Trigger Zone may be slightly different from a
perfect circle and the Roaming Area may be slightly reduced. When this happens, the object between the Controller and the set
Trigger Zone is said to attenuate the radio signal or the Trigger Zone.
Obstacles that can slightly obstruct any wireless signal (including mobile phones) include: walls, trees, concrete, foundations,
bricks, above-ground swimming pools, people and animals. Metal objects (appliances) and mirrors have a deeper obstructing
effect as well as heavily damp objects such as a tree after a strong rainstorm or snowstorm.
The closer an obstructing object is to the Trigger Zone or the closer a metallic object such as a mirror is to the Controller, the
greater the interfering effect it can have on the Trigger Zone. Likewise, the more dense an obstructing object is, the more severe
the dip or shaping effect of the Trigger Zone.
Issue:
Solution:
The Controller is not able
®
to find the Havahart Collar
and add it to the system.
•
•
•
•
®
With perfect line of sight and no obstructions between the Controller and the Havahart Collar, the system will create a Trigger
Zone about 6 feet wide. With obstructions, the Trigger Zone can expand to around 13 feet wide.
Without performing complex calculations and accounting for all factors, it is very difficult to predict the exact amount of
interference different objects can cause and how the Trigger Zone and Roaming Area will be affected.
®
Only Havahart Wireless Fences perform complex algorithms, strategic distortion filtering and modular signal amplification at a
continuous rate to accommodate for and minimize interference and attenuation.
•
The Controller Distance to
Dog does not exactly match
the actual distance to the
®
Havahart Collar
In the event that your system experiences severe interference or attenuation with which you are not
comfortable, there are a few things that you can try to counter or lessen the effects:
•
Place the Controller above or at least 3 feet away from appliances and other large metal objects like mirrors.
•
Raise the Controller to 6-8 ft or to a higher floor in the home.
•
Expand the fence boundary by increasing the fence radius on the Controller.
•
If the first three methods prove ineffective, choosing an altogether different Fence Controller location in 			
the home may be necessary to mitigate the effects of a severe undesirable dip.
The Trigger Zone seems to
fluctuate.
®
The Havahart Collar is not
beeping when setting up
the Trigger Zone.
Havahart® Radial-Shape Wireless Dog Fence
www.HavahartWireless.com
IN MOST CASES, you should unplug the
Controller and then plug it back in to reset the
system before attempting troubleshooting.
System settings will be retained in memory.
See Page 11 -- Activating a Collar.
Make sure that the Collar has a fully charged, properly installed Battery. The positive
side faces outward.
Gently shake the Collar (Collar Light will flash green) to keep it awake when the 		
Controller searches for it.
If you are adding an additional Collar to the system, use a permanent marker to
identify the Collars by number. This will ensure you are not trying to add to a
Collar that is already paired to the Controller.
If the Collar has already been added to the system, remove the Collar from
the system (see Page 12) and then add the Collar again.
Even though you can set your Trigger Zone distance to any number between
40-400 feet, the displayed Distance to the Dog on the Controller increases
and decreases to the nearest 10 foot increment. The system keeps an
internal distance that is more accurate so that the alarm will sound and the
Collar will deliver a correction when your dog crosses into the Trigger Zone.
This increases Battery life.
•
This is normal. The Trigger Zone can be up to 6-13 feet wide as a result of
interference from other objects (see Factors Affecting Signal Strength on Page 25).
•
Where the Havahart Collar delivers
a correction is influenced by the speed
®
and orientation of the Havahart Collar as your dog crosses the Trigger Zone.
•
Check that the Controller is plugged into a working 120V AC outlet, turned
on, the LCD screen is displaying text, and the correction level and Trigger 		
Zone distance are set to your desired levels.
Make sure that the Collar has a fully charged, properly installed Battery. The positive
side faces outward.
Make sure that the Collar has been properly added to the Controller (see Page 11)
and the correction level is set to Tone Only.
Make sure to shake the Collar to keep it awake when crossing the Trigger Zone.
If you cannot hear the beep because you are in a noisy area, watch for the Collar
Light to flash red (see Page 13) to determine the location of the Trigger Zone.
•
•
®
Should you need additional help to minimize wireless signal interference for your Havahart Wireless Dog Fence,
please call 1-800-800-1819, Option 1.
•
Despite all of these measures, attenuation is difficult to totally prevent. In most cases the dipping should be a minor issue that
may not even be noticed.
25
Troubleshooting
Factors Affecting Signal Strength
Factors Affecting Signal Strength
•
•
®
Havahart® Radial-Shape Wireless Dog Fence
1-800-800-1819, Option 1
26
Troubleshooting
Troubleshooting
Troubleshooting
Issue:
®
The Havahart Collar is not
beeping or delivering a
static correction.
Solution:
Issue:
•
The LCD screen on the
Controller is not on.
•
•
•
®
The Havahart Collar is
beeping everywhere.
®
The Havahart Collar is
beeping inside the home.
•
•
•
•
•
•
•
•
•
27
®
The Havahart Collar is
beeping in the middle of
the yard.
Check that the Controller is plugged into a working 120V AC outlet, turned
on, the LCD screen is displaying text, and the correction level and Trigger
Zone distance are set to your desired levels.
•
Make sure that the Collar has a fully charged, properly installed Battery. The
positive side faces outward.
•
Make sure that the Collar has been properly added to the Controller (see Page 11).
•
If the situation persists, try these methods:
		 1. Place the Controller above or at least 3 feet away from appliances
and other large metal objects like mirrors.
		 2. Raise the Controller to 6-8 feet or to a higher floor in the home.
		 3. Expand the fence boundary by increasing the fence radius on
			 the Controller.
		 4. If the first three methods prove ineffective, choosing an altogether
			 different Controller location in the home may be necessary.
®
•
If relocating the Controller, remove the Havahart Collar from your dog
before turning off the Controller.
•
®
Make sure that the Collar has been properly added to the Controller and the 		
correction level is set to Static Level 1 (see Page 11).
Make sure to shake the Collar to keep it awake when crossing the Trigger Zone.
•
•
The Havahart Collar is
beeping but my dog is not
responding to the static
correction.
Check that the Controller is plugged into a working 120V AC outlet, turned
on, the LCD screen is displaying text, and the correction level and Trigger 		
Zone distance are set to your desired levels.
Make sure that the Collar has a fully charged, properly installed Battery. The positive
side faces outward.
Solution:
Check that the Controller is plugged into a working 120V AC outlet, turned
on, the LCD screen is displaying text, and the correction level and Trigger 		
Zone distance are set to your desired levels.
Make sure that the Collar has a fully charged, properly installed Battery. The
positive side faces outward.
Make sure that the Collar has been properly added to the Controller (see Page 11).
Expand the fence boundary by increasing the fence radius on the Controller to
ensure the entire home is within the Roaming Area. If not, adjust the Trigger Zone
distance or move the Controller to include the entire home in the Roaming Area.
®
If relocating the Controller, remove the Havahart Collar from your dog
before turning off the Controller.
Make sure the static correction level is set to Static Level 1 or above.
®
Test the Havahart Collar with the Heart-Shaped Collar Tester.
®
If the Tester lights up, check the fit of the Havahart Collar.
If necessary, trim your dog’s hair where the Probes touch the neck and/or
switch to the Long Probes.
Increase the static correction by one level.
Repeat training steps as necessary.
Havahart® Radial-Shape Wireless Dog Fence
www.HavahartWireless.com
The Indicator Light on the
®
Havahart Collar has turned
a solid green color and the
Controller is not sensing the
®
Havahart Collar.
My dog reacts strongly to
the static correction and
has demonstrated signs of
stress.
•
Make sure the Controller power switch is on (blue light is flashing) and
the AC Adapter Power Cord is fully connected and plugged into the
Controller and a working standard 120V AC outlet. Make sure that the
electrical outlet where the AC Adapter Power Cord is connected is not
controlled by a light switch. If it is, move the AC Adapter Power Cord to
another outlet or make sure the light switch stays on all the time.
•
Check that the Controller is plugged into a working 120V AC outlet, turned
on, the LCD screen is displaying text, and the correction level and Trigger 		
Zone distance are set to your desired levels.
•
Make sure that the Collar has a fully charged, properly installed Battery. The
positive side faces outward.
•
Make sure that the Collar has been properly added to the Controller (see Page 11).
•
The Havahart® Collar may beep when it loses the Controller signal as a
result of interference from other objects (see the section about Factors 		
Affecting Signal Strength on Page 25). This sometimes occurs if a large metallic
object is between the Havahart® Collar and the Controller, if the orientation of
the Havahart® Collar changes near the Trigger Zone, or if the surrounding
electronic signals interfere with the signal.
•
If the situation persists, try these methods:
		 1. Place the Controller above or at least 3 feet away from appliances
and other large metal objects like mirrors.
		 2. Raise the Controller to 6-8 feet or to a higher floor in the home.
		 3. Expand the fence boundary by increasing the fence radius on
			 the Controller.
		 4. If the first three methods prove ineffective, choosing an altogether
			 different Controller location in the home may be necessary.
®
•
If relocating the Controller, remove the Havahart Collar from your pet
before turning off the Controller.
•
•
Twist the Battery Cap slightly clockwise.
If the situation persists, unscrew the Battery Cap, remove the Battery, 		
replace the Battery and screw the Battery Cap back in place.
•
•
If possible, lower the static correction level.
Make sure you are in control of the situation when your dog receives his first
static corrections (have him on a leash attached to a separate, non-metal collar)
and lead him into the Roaming Area and praise him. If your dog continues to
show signs of stress, suspend training and start again the next day.
Make sure to end all training sessions on a positive note with lots of playtime and
praise in the Roaming Area at least 10 feet away from the Training Flags.
•
Havahart® Radial-Shape Wireless Dog Fence
1-800-800-1819, Option 1
28
1. Terms of Use
This Product is offered to you conditioned upon your acceptance without modification of the terms, conditions and notices contained herein. Usage of this
Product implies and acknowledges on your behalf acceptance of all such terms, conditions, and notices.
2. Proper Use
This Product is designed for use with dogs as a training aid. Because of the specific personality, temperament, size and age of your dog, this Product may
not be appropriate for your dog. Use of this Product is not recommended if your dog is less than six (6) months old, weighs less than eight (8) pounds or
if your dog has ever exhibited signs or symptoms of aggressive behavior. You should consult a veterinarian or certified trainer if you have any concerns
or questions regarding the suitability of this Product for use on your dog. Proper use of this Product includes, but is not limited to, reviewing the entire
Instruction Manual provided with your Product including all important messages and notes.
3. No Unlawful or Prohibited Use
This Product is designed for use with dogs only. This dog training device is not intended to harm, injure or provoke. Using this Product in a way that is not
intended could result in violation of Federal, State or Local Laws.
4. Limitation of Liability
In no event shall Woodstream Corporation be liable for any direct, indirect, punitive, incidental, special or consequential damages, or any damages
whatsoever arising out of or connected with the use or misuse of this Product. The original purchaser assumes all risks and liability from the use of this
Product and agrees, by usage of this Product, to hold harmless and indemnify Woodstream Corporation, their officers, agents, and employees, from any and
all liability, loss, damages, costs or expenses which are sustained, incurred, or required arising out of your actions while using this Product.
5. Modification of Terms and Conditions
Woodstream Corporation reserves the right to change, alter, amend, and/or revoke the terms, conditions and notices under which this Product is offered.
FCC
WARNING: Changes or modifications to this device not expressly approved by Woodstream Corporation could void the user’s authority to
operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated
with minimum distance 20cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.
WIRELESS COLLAR: THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS.
(1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE, AND (2) THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING
INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION
Industry Canada:
The term “IC:” before the radio certification number only signifies that Industry Canada technical specifications were met.
This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that
may cause undesired operation.
Cet appareillage numérique de la classe B répond à toutes les exigences de l’interférence canadienne causant des règlements d’équipement. L’opération
est sujette aux deux conditions suivantes: (1) ce dispositif peut ne pas causer l’interférence nocive, et (2) ce dispositif doit accepter n’importe quelle
interférence reçue, y compris l’interférence qui peut causer l’opération peu désirée.
To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power
(e.i.r.p.) is not more than that permitted for successful communication.
This device has been designed to operate with the antennas listed below, and having a maximum gain of 5 dB. Antennas not included in this list or
having a gain greater than 5 dB are strictly prohibited for use with this device. The required antenna impedance is 50 ohms.
Acceptable antennas are:
Nearson Collinear Antenna part number S151AH-2450
Skywave Antennas Part number 11-1080B
Caution
®
The Havahart Radial-Shape Wireless Dog Fence is neither a physical barrier nor a substitute for traditional obedience training. The system is designed to
act as a deterrent to remind dogs by auditory and/ or static correction to remain in the Trigger Zone established. It is important that you reinforce training
with your dog on a regular basis. Since the tolerance level to static correction varies from dog to dog, Woodstream Corporation CANNOT and DOES NOT
guarantee or warrant that the system will, in all cases, keep a dog within the established Trigger Zone. Not all dogs can be trained to avoid crossing the
Trigger Zone! Therefore, if you have reason to believe that your dog may pose a danger to others or harm himself if he is not kept from crossing the Trigger
®
Zone, you should NOT rely solely upon the Havahart Radial-Shape Wireless Dog Fence to confine your dog. Woodstream Corporation shall NOT be liable
for any property damage, economic loss or any consequential damages sustained as a result of any animal crossing the Trigger Zone.
29
Havahart® Radial-Shape Wireless Dog Fence
www.HavahartWireless.com
Warranty Information
Terms of Use and Limitation of Liability
Terms of Use and Limitation of Liability
Warranty Information
Havahart Radial Fence 10 Year Parts & 12 Month Labor
®
LIMITED WARRANTY TO ORIGINAL PURCHASER
Woodstream Corporation warrants its products to be free from defects in materials and workmanship for the warranty period from the purchase date. Activate
your warranty online at www.HavahartWireless.com or return the completed form included with your product.
All parts are covered under warranty for ten (10) years from the date of purchase by the original purchaser and labor is covered for a period of one year (and
under no circumstances to exceed a period of 365 days) from the date of purchase by the original purchaser. Thereafter, a service charge may apply for the
repair or replacement of the product. This warranty DOES NOT cover any accessories.
This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United States by the original purchaser.
To receive warranty service, the purchaser must first contact Woodstream Corporation for problem determination and service procedures. Please have the
product available when discussing your experience.
If Woodstream Corporation determines that this product needs to be returned, Woodstream Corporation will issue a Return Goods Authorization (RGA)
number. The defective unit or parts must be returned to Woodstream Corporation, or specified authorized agent, for warranty inspection with the RGA
number labeled on the outside of the package within (10) days of return authorization date. Products returned without authorization will be refused.
Woodstream Corporation will repair or replace this product, at Woodstream Corporation’s option and at no charge as stipulated herein, with new or
reconditioned parts or products if found to be defective during the limited warranty period specified above. All replaced parts and products become the
property of Woodstream Corporation or authorized agent. Replacement parts and products assume the remaining original warranty, or ninety (90) days,
whichever is longer.
Limitations and Exclusions:
This product is neither a physical barrier nor a substitute for traditional obedience training. Due to variances in canine personality, temperament, size, and age,
as well as due to potential influences on your dog outside of Woodstream Corporation’s control, Woodstream does not guarantee or warrant the effectiveness
of this product.
This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product, and shall not
apply to the following, including, but not limited to: damage which occurs in shipment; delivery and installation; applications and uses for which this product
was not intended; altered product or serial numbers; cosmetic damage or exterior finish; accidents, abuse, neglect, fire, water, lightning or other acts of nature;
use of products, equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied
or authorized by Woodstream Corporation which damage this product or result in service problems; incorrect electrical line voltage, fluctuations and surges;
customer adjustments and failure to follow operating instructions, cleaning, maintenance and environmental instructions that are covered and prescribed in
the instruction book.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY
PERIODS STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT
SHALL BE BINDING ON WOODSTREAM CORPORATION. WOODSTREAM CORPORATION SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO
REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE
THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF WOODSTREAM CORPORATION HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST WOODSTREAM CORPORATION BE GREATER IN AMOUNT THAN THE PURCHASE
PRICE OF THE PRODUCT SOLD BY WOODSTREAM CORPORATION AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER
ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY
ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT SOLD BY WOODSTREAM CORPORATION NOT CAUSED DIRECTLY BY THE NEGLIGENCE
OF WOODSTREAM CORPORATION. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS
NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above
limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
CONTACTING WOODSTREAM CORPORATION:
To obtain product assistance or warranty service for your product, please choose one of the following:
1. Online Troubleshooting Assistance at www.HavahartWireless.com
2. Email Consumer Care at consumercare@woodstream.com
3. Call Consumer Care at 800-800-1819, Option 1
Havahart® Radial-Shape Wireless Dog Fence
1-800-800-1819, Option 1
30

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