Workaround AP-ONE-S ProGlove Access Point One S User Manual
Workaround GmbH ProGlove Access Point One S
User Manual
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V 1.2 us PROGLOVE MARK - USER MANUAL First Steps | Configuration | FAQ | Error Correction | Safety and Regulations | Technical Specification www.proglove.com ProGlove Mark - User Manual “Production processes cannot do without the flexibility and adaptability of people. Our aim is to improve and facilitate processes for people.” Thomas Kirchner ProGlove Co-Founder ProGlove Mark - User Manual Disclaimer ProGlove reserves the rights to make changes to specifications and other information in this document without prior notice. The user should always consult ProGlove to determine whether such changes have been made. The information in this publication does not represent any obligation on the part of ProGlove. ProGlove is not liable for any technical or editorial errors or omissions contained herein. Either for accidental or consequential damages resulting from the use, execution or use of this document. This document contains copyrighted information. All rights are reserved. No part of this document may be photocopied, reproduced or translated into another language without the prior written consent of ProGlove. Other names or brands mentioned in this document may be trademarks or registered trademarks of other companies and are the property of their respective owners. Safety Information Before integrating and commissioning the ProGlove system, please read this manual carefully and follow all safety guidelines. Document Information Title of the document: ProGlove MARK - User Manual (US) Date of publication: 25.01.2018 Version: V1.2 us Declaration of Conformity If you require a declaration of conformity or other certification documents, please contact us@proglove.com We will gladly send you the requested documents and information. ProGlove Mark - User Manual TABLE OF CONTENTS 1. Overview p. 3 2. First Steps with ProGlove MARK p. 11 3. Scanning with MARK p. 18 4. Access Point Connection p. 19 5. Configuration Tool p. 20 6. Frequently Asked Questions p. 28 7. Bug Fixing p. 33 8. Maintenance and Care p. 37 9. Safety and Regulations p. 38 10. Support and Service p. 39 11. Technical Data Sheets p. 41 12. FCC Certification Compliance p. 44 1. OVERVIEW ProGlove MARK The ProGlove MARK intelligent glove enables workers in manufacturing and logistics to work faster, safer and more ergonomically. This makes work processes more efficient while improving quality and sustainability. Scanning can be done hands free and the user receives direct feedback via their ProGlove MARK. About this Manual This User Manual contains product specifications, installation instructions, and programming instructions for the ProGlove MARK system. ProGlove scanners are factory pre-programmed for the most common terminal and communication devices. If you want to change settings, follow the instructions in this manual to reconfigure the ProGlove Scanner using the ProGlove Configuration Tool. Unpacking After opening the shipping carton with the ProGlove items, proceed as follows: • Check the contents to make sure everything has been delivered correctly • Store the shipping container for future storage or shipping • Check the goods for damage. Immediately report any damage to the shipping company or ProGlove Support ProGlove Mark - User Manual DELIVERY SCOPE MARK • ProGlove Scanner MARK Access Point USB / RS232 USB Bundle: • ProGlove Access Point • USB-Patch Cable RS232 Bundle: • ProGlove Access Point • Power Supply • RS232-Patch Cable • Power Cable for Power Supply Unit Charging Station EU Bundle: ProGlove Mark - User Manual • ProGlove Charger • Power Supply OVERVIEW PROGLOVE MARK The ProGlove system consists of a scanner with which all common 1D and 2D barcode types can be read. The scanning process is triggered by a tactile button integrated in the ProGlove standard glove. Alternatively, ProGlove Longlife can be used. The barcode data is transmitted to the Access Point via 915 MHz. The Access Point can be connected via USB (HID / CDC) or via RS232 with any PC, terminal, tablet, IPC, or similar device. ProGlove MARK can give the user direct feedback via optical, haptic, and acoustic signals. OVERVIEW SYSTEM Feedback optic, acoustic, haptic USB (HID / CDC) RS232 + Power Supply (12V) 1D & 2D Barcodes Datamatrix, , Code128, QR, ITF, Aztec ... Textil Trigger Textile Scan Trigger at glove Wireless Connection Frequency: 915 MHz > 100Ft reach Plug-and-Play Connection to Terminal, IPC, Tablet... ProGlove Mark - User Manual MARK The scanner MARK is a lightweight, compact, and robust scanner that handles 1D and 2D barcodes. The short-range scanning module is designed for barcode scanning in the gripping range. The lithium polymer battery has a running time of 8-10 hours depending on the intensity of use of the MARK scanner. Feedback signals are returned haptically via a vibration module, acoustically via audio signals, and optically via LEDs (see signal table). Clip Rail Feedback LED Dimensions: 2 x 1.75 x 0.5 in Weight: approx. 1.4 oz Battery: Lithium Polymer (430mAh) Feedback Signal: haptic, optical, acoustic Transmission: Sub-1 GHz (915 MHz) IP-Protection Class: IP 54 (dust and splash-proof ) Operating Temperature: 32 to 120 °F Scan LED Focus LED Pins Imager Label with Serial Number ProGlove Mark - User Manual Locking Screws ACCESS POINT The access point receives data from the barcodes scanned by the MARK scanner. This is connected to the PC, IPS, terminal or tablet via USB or RS232 cable. The pairing code is located on the top of the access point. A connection between the scanner and the access point is established by scanning with MARK. Pairing Barcode Cable Release Opening Feedback LED Fixing Hole Label with Serial Number Dimensions: 5.5 x 2.5 x 1.3 in Weight: approx. 3.5 oz Connection: RJ-45 Feedback Signal: optical Transmission: Sub-1 GHz (915 MHz) IP-Protection Class: IP 22 Operating Temperature: 32 to 120°F RJ45 Socket ProGlove Mark - User Manual CHARGING STATION The charging station can be used to charge two MARKs in parallel. The charging station is powered by a USB power supply. It takes approximately 3 hours to fully charge a MARK scanner. The charging status is indicated by the LEDs of the MARK scanners. In charging mode, the LEDs of the MARK are pulsating red. When the battery is charged, the LEDs are pulsating green. When charging the MARK scanner is automatically unpaired from the access point. For more information, please refer to the keyword „cradle function“. Charging Cradle Pins Label with Serial Number ProGlove Mark - User Manual Dimensions:: 4.75 x 2.5 x 1.5 in Weight: approx. 7 oz Charging Time: 3hrs via Power Supply SAW-0501200 Power Supply: 5 VDC (1,2A) via Power Supply SAW-0501200 IP-Protection Class: IP 40 Operating Temperature: 32 to 120 °F STANDARD GLOVE The standard glove has a tactile trigger worked into the fabric of the glove and fastening clip that enables the user to safety and ergonomically scan hands free. The glove is a breathable working glove (EN399:2131) with nitrile/Pu coated palm. Trigger and cable are glued inside the glove to protect the electronics and maximize comfort. The trigger is reinforced with a Diamond polyacrylic cap to ensure long life and intensive use. The standard glove comes in four different sizes to ensure optimal fit and comfort when in use. Gloves are available with the trigger button on either the left or the right side for use preference. Textile Trigger Trigger: The tactile trigger on the side of the index finger Sizes: Industry Standard Sizes 7 - 10 (Textile Trigger on left or right) Coating: Nitril-/ PU Coating Back of hand and fingers free of coating Standarts: EN 388 (2131) EN 420 RoHS CE-Marking Nitrile / PU coating Fastening Clip Label with size Designation ProGlove Mark - User Manual LONGLIFE The ProGlove Longlife is an alternative to the ProGlove Standard glove. The flexibility of the ProGlove Longlife allows the user a wide range of use cases. The Longlife topcoat can be used in situations where fingertips are required. The ProGlove Longlife can also be worn over other (specialized) gloves. This enables use cases where there are specific industrial safety requirements (high cutting protection, thermal insulation, protection against substances, etc.). The scan trigger button is located on the palm of the ProGlove Longlife. The Longlife is characterized by a long service life. Palm Trigger Fastening Clip Variable Velcro Fastener 10 ProGlove Mark - User Manual Trigger: Trigger sewn into the palm Sizes: S, M, L (left or right release) ESD: ESD version available on request Standards: CE marking RoHS 2. FIRST STEPS WITH PROGLOVE MARK Charging the ProGlove MARK... Connect the Charging Station to the Power Supply. 1. Connect the USB power supply unit to the plug. Connect the plug to an external power source. Charging the ProGlove MARK in the Charging Cradle. 1. Insert the MARK scanner diagonally into the charging station. The pins point downwards. Two short, high-pitched beeps and a green flashing of the LEDs on the scanner confirm correct insertion. 2. During the charging process, the LEDs of the scanners glow a pulsating red. When charging is complete, the scanner‘s LEDs will glow a pulsating green. Hint: In standard configuration a complete charge takes 3 hours. A quick charge mode can be activated with the configuration tool. The charging time is reduced to 1 hour and 30 minutes. ProGlove Mark - User Manual 11 Connecting the Access Point... Connect the connecting cable to the Access Point. 1. Connect the RJ45 connector of the USB or RS232 cable to the RJ45 jack of the access point. 2. A clear clicking-in sound can be heard when the fastening is correct. 3. Then connect the USB or RS232 cable to the PC, terminal, tablet or similar. 4. When using the RS232 cable, connect the supplied power supply unit to the RS232 connector. See the Hint below. Disconnect the connection cable from the Access Point. 1. 2. 1. When unplugging the connection cable, the safety lock must be pressed. This can be unlocked with the help of an elongated object (e. g. paper clip) through the opening on the top of the access point. 3. 4. 2. Pull the connection cable out of the RJ45 socket while holding down the safety lock. Hint: If the Access Point is connected with the RS232 cable, an external power source must be used. The RS232 connector is equipped with the corresponding socket. Power supply and connection cable are included in the package. 12 ProGlove Mark - User Manual Switch on the ProGlove MARK... Attach ProGlove MARK to the glove and switch it on. 1. Position the MARK scanner with the back towards the front end of the mounting clip. The pins point downwards. 2. Push the scanner backwards until it clicks into place. The correct fastening is clearly audible with a clicking sound. 3. Hold the tactile trigger on the index finger for approximately 1 second with your thumb. This starts the scanner. 4. The scanner‘s LEDs light up green briefly. A short beep confirms that the scanner is ready for use. Hint: After 15 minutes (default setting, customizable), the MARK scanner switches to „sleep mode“. To reactivate the unit, repeat step 3. This time period can be set with the configuration tool. ProGlove Mark - User Manual 13 Connect the ProGlove MARK... Connect ProGlove MARK to the Access Point via scanning. 1. Pressing the tactile trigger triggers the scanning process. The LED illumination and the 1D/2D scan module are activated. 2. Pressing and holding down the button will keep both the LED illumination and the 1D/2D scan module active. 3. Point the sighting point of the red scanning field towards the access point to scan the pairing code. 4. The scanner flashes green for a moment, then blue. Two short beeps with a vibration are returned as feedback. 5. The scanner is now connected to this access point. The connection is disconnected when a pairing code of another access point is scanned. The connection is also disconnected when the scanner is placed in the charger. Hint 1: It is possible to connect several ProGlove MARKS to one access point. Hint 2: The automatic disconnection of the connection between the scanner MARK and the access point can be deactivated with the configuration tool under „Cradle function“. 14 ProGlove Mark - User Manual Scanning with the ProGlove MARK....... 1. Press the textile trigger with your thumb on the index finger to activate the red illumination of the 1D/2D scan module. 2. Hold down the tactile trigger to keep the 1D/2D scan module active. 3. Barcodes can be detected within the red rectangular field. The point in the middle of the barcode can be used to target the barcode (for further information see chapter 3 - Scanning with MARK). 4. The lighting is deactivated when a barcode is detected. A short beep and a green light on the LEDs on the scanner confirm the scan. 5. After the barcode information has been transmitted, ProGlove MARK returns the respective feedback signal. Positive feedback - successful transmission: the LEDs on the scanner glow green and a short beep is heard. The barcode was detected and sent. Negative Feedback - failed transmission: the LEDs on the scanner turn red. A short vibration signal can be felt. The barcode was not recognized and not sent. Hint 1: The feedback signals can be set with the configuration tool under „Device settings“. ProGlove Mark - User Manual 15 Removing the MARK Scanner from the glove. 1. Press with your fingers between the scanner and the glove attachment clip. 2. Press the scanner slightly up and slide it forward. Hint: ProGlove MARK switches itself off automatically after a predefined time (factory setting of 15min) when switching into „sleep mode“. 16 ProGlove Mark - User Manual Signal Table MARK Optical Signal Acoustic Signal Haptic signal Description green short ascending beep scanner is operational short green, short blue two short high-pitched beeps short vibration pairing code on Access Point is scanned twice green two short high-pitched beeps short vibration positive feedback: barcode has been captured and sent twice red short low-pitched beep short vibration negative feedback: barcode not caputred and not sent orange battery of the MARK scanner is 95% empty twice green two short high-pitched beeps scanner was inserted correctly into the charger cradle pulsating red scanner is being charged pulsating green scanner is charged In Scan Mode ... In Charge Mode... Signal Table for the Access Point none Access Point is not connected to terminal device green Access Point iis correctly connected to terminal device short blue Configuration was transferred by scanning configuration barcode ProGlove Mark - User Manual 17 3. SCANNING WITH MARK Scanning Module Specifications 5 mil (0.127 mm) PDF417 10 mil (0.254 mm) DataMatrix Omni-directional scanning: Example: A 10 mil DataMatrix symbol that can carry 25 alphanumeric characters has a size of 4.57 mm * 4.57 mm. 100% UPCA 1.8 in./4.6 cm to 26.0 in./66.0 cm 20 mil (0.508 mm) Code 39 2.0 in./5.08 cm to 30.0 in./76.2 cm The ProGlove MARK is an omni-directional scanner. This means that the ProGlove MARK scans a wide range of barcodes and symbols. For this purpose, the scan reading field is simply placed over the barcode. The ProGlove MARK will then record and decode it. Decoding: The ProGlove MARK can reliably scan all relevant 1D (linear) barcodes, 2D-stack codes (such as PDF417) or 2D matrix symbols (such as DataMatrix) with the help of powerful algorithms. The information from the barcode is sent to the host immediately after decoding. The scanner is then ready for scanning further symbols. 3.1 in./7.9 cm to 8.4 in./21.3 cm 2.9 in./7.4 cm to 10.1 in./25.7 cm Decoder Settings Data formatting: The ProGlove Mark automatically detects barcodes when the user activates the trigger. The ProGlove MARK supports different reading configurations, which are described below: The string of a decoded code can be processed and linked by simple or extended data formatting. • Pick-List mode: The LED pointer is activated. MARK will only read LED barcodes. • Manual (default): The scan unit starts capturing images when you press the shutter release button. As soon as a barcode is detected in the scan field it is automatically decoded and transmitted. • Display mode: When scanning barcodes from displays or digital displays the ProGlove MARK can compensate for reflections and detect barcodes faster via the display mode. Decoder Reading Area Smallest symbol in the barcode (the mil (mm) number at the front shows the size of the smallest function in the barcode) 4 mil (0.102 mm) Code 39 5 mil (0.127 mm) Code 128 5 mil (0.127 mm) Code 39 18 ProGlove Mark - User Manual Possible distance between user and barcode 3.3 in./8.4 cm to 8.8 in./22.4 cm 2.8 in./7.1 cm to 8.2 in./20.8 cm 2.0 in./5.08 cm to 13.5 in./34.3 cm The ProGlove configuration tool can be used to change the trigger modes. 4. ACCESS POINT CONNECTION The ProGlove system supports RS232, USB HID, and USB CDC. Information on the individual interface types is described in the following section: USB CDC (Communications Device Class) USB HID (Human Interface Device) Baud Rate: The ProGlove emulates keyboard input via USB HID. The following keyboard layouts are supported: Croation Czech English (GB) English (US) French (Belgium) French (Canada) French (France) German (Germany) German (Switzerland) Italian Portuguese (Brazil) Portuguese (Portugal) Spanish Slovak Slovenian The keyboard layout can be changed with the ProGlove configuration tool. The ProGlove supports USB CDC. In USB CDC mode, the Access Point is recognized by the operating system as a serial device. Data-Bits: Stop Bits: Parity: Data Flow: Handshake Controll: All standard baud rates are supported. Can be set with the configuration tool. NONE OFF OFF RS232 The ProGlove Access Point can be connected and operated serially via an RS232 cable. The Baud Rate can be set with ProGlove configuration tool. All standard baud rates are supported: Data-Bits: Stop Bits: Parity: Data Flow: Handshake Controll: NONE OFF OFF ProGlove Mark - User Manual 19 5. CONFIGURATION TOOL The configuration tool, which can be accessed online, is used for the individual configuration of the ProGlove system. It‘s under the link: http://config.proglove.de/ and can also be used offline on all operating systems by downloading it. For mobile access, the tool is optimized for smartphones and tablets (responsive), so you can customize the configuration of the system anytime, anywhere. The configuration is done in four steps: 1. First of all, general settings are made for the barcodes used (e. g. exclusion of certain barcode types or inverse codes, etc.). 2. Subsequently, the data can be „manipulated“ with the help of simple and complex rules (e. g. pre- and suffix, if-then rules etc.). 3. Thirdly, further device settings are made (e. g. type of connection, sleep mode, feedback options, etc.). 4. Finally, the configurations made are transferred to the devices by scanning configuration barcodes. The individually set configuration can be saved and printed to distribute to further customize at a later time. Overview Configuration Tool 1. Barcode Settings Barcode type specific settings Inverse codes 2. Data Formatting 3. Device Setting Prefix und Suffix I/O (Connection) Advanced Formatting Feedback Overview Settings (complex rules) Energy Configuration Barcodes Cradle Print / Save Configuration Engine 20 ProGlove Mark - User Manual 4. Configuration Barcordes CONFIGURATION The individual configuration of the ProGlove system can be done via the configuration tool which is available online. It can be accessed via the link: http://config.proglove.de/ It is optimized for use on mobile devices and is also available as an offline version that can be downloaded. This means that the configuration tool can be used on almost any device and with all conventional operating systems. General Navigation in the User Interface 1. Header line - General use of the configuration tool After you have downloaded the configuration tool or opened it in your browser, you will find the following user interface. The three marked areas are described below: 1. Help ProGlove address and contact details for support requests by email or phone. Instructions Video tutorials for general use of the configuration tool and setting up complex rules. Downloads Download the configuration tool for offline availability at the workstation for different operating systems (Linux, OS X, Windows). Configs Video tutorials for general use of the configuration tool. Imprint Imprint Language Selection German/English/French/Spanish 2. 3. 2. Configuration - Step-by-step presentation of the configuration via tabs Start Video tutorial on how to use the configuration tool. ProGlove Mark - User Manual 21 Barcode settings Settings specific for certain barcode types and inverse barcodes. Data formatting Barcode data manipulation through pre- and suffix rules as well as advanced rules for more complex logic over if-then links. Device settings Settings for system connection, feedback options, energy, cradle and engine settings. Configuration barcode Transferring the settings made by scanning configuration barcodes. 3. Quick settings - Quick access for configuration Standard config barcode Default configuration to reset to factory defaults. Create new config Create a new configuration. Open config Open a configuration that has already been saved locally as a file. Save config Example: Current step: Barcode settings Previous step: Start Next step: Data formatting Hint: By moving the mouse over the configuration interface, you can obtain description texts for each selectable variant which explains the individual configuration options in detail. To configure the ProGlove system, please follow the steps below. Local saving of a created configuration as a file. Step 0: Start Navigation within the configuration settings: You can use the tabs above the settings to set the configuration in sequence. To complete an operation and go to the next step, either click on the following tab or the button to the right with the same name. If you want to go back to the previous step, click the button on the left with the name of the previous step. 22 ProGlove Mark - User Manual Start your configuration by either going to Create New Config under Quick Settings or selecting Barcode Settings in the top of the tab. Step 1: Barcode Settings Enables the detection of inverse barcodes. Individual activation for each barcode type. Inverse Target: Setting the MARK scanner for specific barcode types and inverse barcodes. Application examples: 1. Avoid miss-scanns with multiple barcode types on one label by switching off all barcodes that are not required. 2. Increase of the scan performance by reducing the amount of data to be processed. Standard configuration: All barcode types are switched on and can be scanned. Inverse Barcodes are deactivated. Barcode Settings Activation/deactivation of specific barcode types. Detection of certain barcode lengths, edge tolerances and specific check digits. Barcode Types Specific settings can be made for the following barcode types: Code 128, Code 39, Interleaved 2 of 5 (ITF), UPC/ EAN, Data Matrix, Portable File (PDF417), Code 93, Aztec Activation of the function guarantees simultaneous scanning of inverse and non-inverse barcodes. Step 2: Data Formatting 1. 2. When data formatting, it is possible to perform two different „levels“ of data manipulation. First, the „simple“ prefix and suffix formatting is discussed (1.): Target:: Manipulation of the data output by specifying prefixes and suffixes. Application examples: 1. Confirmation „Enter“ as suffix to jump to the mask of the next control panel. 2. Certain digit identifier (e. g. workstation number) as prefix to identify the respective workstation. Default configuration:: No prefix defined, suffix set with „Enter“. ProGlove Mark - User Manual 23 Data Formatting - Prefix und Suffix Prefix Selection of a prefix from the presets or manual text input via the keyboard. Configuration example prefix H-Tab: To define the desired prefix, first click in the prefix field and then click on the H-Tab character in the specifications. Suffix Selection of a suffix from the defaults or manual text input via the keyboard. Configuration example suffix „D“: To define the desired suffix, first click in the suffix field and then enter the text character „D“ on your keyboard. Hint: 1. You can delete the entry by moving the mouse over the field and clicking on the X that appears. Application Examples: 1. Replacing defined sequences within a barcode if it starts with a defined specific starting digit. 2.Replace each Group Seperator (GS) with a hash (#). Default Configuration Does not include extended data formatting. Navigation: 1. The sequence of the individual rules can be changed using the arrows in the «Sequence» column. 2. Rules and conditions can be deleted by clicking on the trash symbol. 3. Within a rule, up to four conditions and actions can be added. 4. Up to 16 rules can be defined in total. You can add your own rules by clicking on «Add rule». 5. Frequently used rules can be added via «Add predefined rule». 2. If you want to enter more than one character manually, you must do this in advanced data formatting, which you will find next to the tab Prefix and Suffix. 1. 3. Advanced Formatting Target: Conversion of specific logic with resulting data manipulation is based on rules that can be provided with conditions and actions. 24 ProGlove Mark - User Manual 4. 5. 2. Data Formating - Prefix und Suffix Terms Hint: A maximum of 16 rules with 4 conditions and 4 actions can be performed. Selection of the barcode according to the criteria: code types, barcode length, and barcode data. The stored complex rules are later transferred to the Receiver (Access Point) by scanning the third barcode in the Configuration Barcode tab. Therefore, it is essential to scan this barcode in the last step «Configuration Barcode». The system has the ability to configure four different conditions per rule that are linked to an AND function and are checked at every scan. If you omit conditions, the action is executed automatically. Step 3: Device Settings Configuration example, condition Type 128: To modify type 128, choose Code types in the condition, „Include Code Types“ and „Code 128“. The selection is then confirmed by clicking on the Save icon. Actions Selection of the action to be executed: Insert, Replace, and Delete. Configuration example suffix Pro: To add the suffix „Pro“ to barcode type 128, select the Insert and Suffix action and type „Pro“ as a sequence. The action is then confirmed by clicking the Save icon. Target: Settings for system connection, feedback options, energy, cradle, and engine settings. Application Settings: 1. setting the selected port and keyboard layout. 2. Adjust the audio feedback to silent. 3. Activate Display Mode for optimized scanning performance when scanning barcodes displayed on displays. Default Configuration: Feedback Profile: ACK/NACK Transmission: Low battery warning: Sleep Mode: Delete connection to the access point when loading: Blurred 1D Processing: Aim Mode: Mobile Phone/Display Mode: Normal On On 15 min On Off Off Off ProGlove Mark - User Manual 25 I/O Settings - Connecting the system to your workstation USB Output Mode Energy Settings - Saving energy with MARK This setting selects the transfer mode of the USB interface: HID - Human Interface Device Sleep Mode CDC - Communications Device Class USB Keyboard Layout Here you can set the language settings of the Pro-Glove system according to your keyboard settings at the workstation. HID Speed Here you can set the transfer speed of the USB connection to the speed of your terminal. RS232 Baudrate Afterwards it takes about 4 seconds until the boot process is finished. Cradle Settings - Settings for the charger cradle Here you can activate or deactivate the function of the MARK, which automatically disconnects itself from the previously connected receiver (access point) after it has been removed from the charger. If you have a serial port (RS232), you can set the transmission speed here. Feedback Settings - Feedback to users Feedback Profile Here you can adjust the signal length of the LED, vibration unit and the audio signal. ACK/NACK Transmission Feedback Here you can switch on and off the standard red LED and the vibration feedback of the MARK in case of a transmission error. Low battery warning Here you can turn on or off a feedback warning when the battery is low. 26 ProGlove Mark - User Manual This is where you can set the time after which MARK enters power saving mode. To activate MARK from sleep mode, the tactile trigger must be operated once. Delete connection to the access point during loading Hint: If this function is activated, the operator must reconnect the device to the receiver (access point) each time the MARK is removed from the charger. Application example: If several MARKs with different receivers are used by different operators, it is possible to prevent the operator from scanning into the wrong access points. Engine Settings - Adaptation of the MARK scan module Fuzzy 1D processing If you often have incorrectly printed, soiled or damaged 1D barcodes in your application, activating this feature enables improved and faster scanning. Sighting Mode If you have several barcodes on a label, the activation of this function only reads barcodes that are below the center focus point. This enables a more targeted and faster detection of the desired barcode. Mobile/Display Mode If you need to read barcodes on your mobile phone and on screens, this function ensures improved capture. Step 4: Barcode Configuration Prerequisite: The MARK and the Access Point must be connected (supplied with power), switched on and connected to each other. Target: Configure the MARK and the Access Point with the settings you have made. Hint: If you wish to manually install the configuration at your workstation or any other location, you can print the entire page of the configuration barcode by clicking the «Print page» button at the top right of the tab or at the bottom of the page. Finally, the configuration can be saved as a text file by selecting the «Save Config» button under Quick Settings on the left side. Navigation: When barcode Configuration is complete, all configured settings are displayed on the left-hand side according to the configuration sequence. Here you can check the settings again. On the right-hand side you will find instructions for transferring the settings to your devices. To do this, follow the instructions. ProGlove Mark - User Manual 27 6. PROGLOVE MARK FAQ Frequently Asked Questions The Scanner MARK / Access Point / Charging Station Supported barcode standards are listed in the following table: 1D 1.1 How much does the scanner MARK weigh? What are the dimensions? Is the MARK harmful to the user while working? ProGlove MARK has been designed to be a part of the users natural movements. With a weight of 1.4 oz, there is no additional load during manual work. Due to its compact size of 2 x 1.75 x 0.5 in, ProGlove MARK does not interfere with work in confined spaces (e. g. assembly) in most cases. In addition, the scanner can be worn on both the left and right hand so that it can be adapted to any work situation. 2D Postal Code 128, GS1-128, EAN-128, EAN-13, GTIN-13, EAN-8, GTIN-8, ISBN13, ISSN, ISMN, EAN-14, GTIN-14, DUN-14, SCC-14, ITF-14, EAN-18/NVE, SSCC-18, UPC-A, GTIN-12, UPC-E, Code 39, Code 39 Extended, Code 25, Code 25 Interleaved, EAN-5, EAN-2, JAN, EAN-99, EAN-Velocity, ISBN13 Dual, ISBN-10, Codabar, Code 93, Code 93 Extended, PZN7, PZN8, Leitcode, Identcode, Code 128A, Code 128B, Code 128C, MSI Plessey. PDF417, MicroPDF417, Datamatrix, QR Code, Micro QR Code, Aztec, RSS, Composite, TLC-39, MaxiCode US PostNet, US Planet, UK Postal, Australian Postal, Japan, Postal, Dutch Postal (KIX) 1.2 How long does the battery last in daily operations? The ProGlove MARK’s battery pack is designed for a shift of 8 hours with 2000-3000 scans. Due to environmental influences and depending on the application, deviations may occur. For multi-shift operation, two scanners are therefore required for each workstation, which are used alternately. The scanner‘s battery is fully charged within approximately 3 hours. 1.3 Which barcode types can be scanned? 1.4 At what distance can barcodes be detected? The ProGlove MARK is a short-range scanner which is optimized for use in arms length scanning. Depending on the size and type of the barcode (and external factors such as light), the distance for optimum detection of the barcodes is 6-24 in. 1.5 Is the scanner harmful to my eyes? In ProGlove MARK, a camera and LEDs are used to detect the barcodes. The scanner is All common 1D and 2D barcode standards can be scanned with the ProGlove classified in accordance with IEC-62471 as a risk-free device which does not pose any MARK. The scanable size depends on the resolution. photobiological hazard. 28 ProGlove Mark - User Manual 1.6 Is it possible to scan DPM barcodes (direct part marking)? 1.11 How is data transferred from the MARK to the access point? DPM barcodes can be recorded with the ProGlove MARK, but the individual application should be tested. Due to numerous factors, the performance of needled or lasered barcodes can be limited. The data transmission between the ProGlove MARK and the Access Point takes place via the frequency 915 MHz. This frequency band can be used royalty-free and is reserved for short-range devices (e.g. radio microphones). Data transmission only takes place after a successful decoding event. Therefore, ProGlove is a system with low radiation exposure. 1.7 Can several barcodes be detected at the same time? Several barcodes cannot be detected at the same time. However, a barcode can contain several pieces of information (e. g., ArtNr, batch, weight, etc.) that can be analyzed and decoded via the access point - e. g., ArtBNr[TAB]Charge[TAB] Weight[ENTER]. 1.12 Can the data be transferred via Bluetooth or WiFi? 1.8 Is the scanner protected against dust and water? 1.13 Can the Scanner MARK automatically change the access point depending on the network strength (roaming) or be connected to several access points? The ProGlove MARK is designed for use in industrial environments. The scanner is protected against dust and water on all sides and has the IP rating IP54 according to DIN EN 60529. No, the data transfer between the MARK and the Access Point is carried out in the sub 1GHz range (frequency 915 MHz) (see 1.11). Automatic switching of the connection to different access points (roaming) is not possible. MARK is connected to a single access point by scanning the pairing barcode. However, it is possible to connect several MARKs to one access point. 1.9 At what temperatures can the ProGlove MARK be used? The ProGlove MARK is designed for use at temperatures between 32 to 120°F. The ProGlove MARK can function in sub zero environments (e.g. Freezer Storage) but no long term tests have occurred to date. Therefore, use below freezing is not recommended. 1.14 Does the ProGlove MARK have electromagnetic compatibility (EMC, EMC, ETSI) certification? The ProGlove MARK is certified as electromagnetically compatible according to DIN EN 301489-1/-3 and EN 300220-2. The system thus meets the legal requirements for short-range radios (SRD). 1.10 Can barcodes be read at an oblique angle or on the head? Yes, the ProGlove MARK can detect barcodes rotated both horizontally and vertically. A rotation on its own axis (upside down) does not limit the scan performance. ProGlove Mark - User Manual 29 1.15 Does the ProGlove system collect user data? 1.19 Can several MARKs be connected to one access point? No, the ProGlove system is only used to transmit scanned barcode data. User data about the worker, e. g. name of the operator Movement profiles, location and efficiency figures are neither recorded nor transmitted. It is possible to connect several MARKs to one access point. For example, a workstation would be possible where several users scan barcodes and send them to an input mask of the ERP system. However, it is not possible to trace which user sends the data to the system. In most cases, a user can only operate one input mask - this requires two individual access points, which are connected to a MARK scanner. 1.16 How is the Access Point connected to my system? The following interfaces allow us to connect the access point to a system or terminal: USB-HID: Emulated keyboard input. Simplest solution, works via Plug & Play USB-CDC: Emulated serial interface. Driver installation required for this. Provided by ProGlove. 1.20 How long does it take to charge a battery? A complete charging cycle of a scanner MARK takes about 3 hours. During charging, the LED of the devices lights up red. If two devices are charged simultaneously in the charger, the charging time does not change. As soon as the battery is fully charged, the LED of the unit will turn green. RS232: Serial interface (additional external power source required). No further installation of software is necessary. 1.21 Is there a charging station with more than two charging stations? No. Currently there is only one charging station for two MARK scanners. 1.17 Do access points interfere with each other if there are several access points in the same room? 1.22 Is there a way to increase battery life? No, we use a frequency algorithm to ensure that there is no interference between the access points. By individually adjusting the scanner MARK it is possible to increase the battery life. The following settings can be made for this: 1.18 Is the ProGlove MARK compatible with all ERP systems? The Feedback option can be muted in the configuration tool under Device Settings / Feedback Settings / Feedback Profile. The ProGlove emulates a keyboard with the access point, thus the ProGlove system is independent of third-party software. The ProGlove MARK is compatible with SAP, Oracle, Infor, Sage, Excel, text editor - the IPC / Terminal receives the translated barcode as input. 30 ProGlove Mark - User Manual The Sleep Mode setting of the MARK scanner can also be shortened. These settings can be made under Device Settings / Energy Settings / Sleep Mode. All unused barcode types should be deactivated under Barcode Settings. If only 1D barcodes are used: Activate the function Fuzzy 1D Processing under Device Settings / Engine Settings. ProGlove Standard Glove 2.1 How long does the ProGlove Standard glove last? Depending on the application, our gloves last from a few shifts (in production and assembly) up to several weeks (in some logistic applications). We have wear and tear data available upon request. 2.5 Does the ProGlove Standard glove have ESD certification (Electrostatic Discharge)? The ProGlove Standard Glove is designed for use in manufacturing, assembly, and logistics and therefore has no ESD certification. A special version of the ProGlove Longlife was developed for use in ESD applications (see 3.1). 2.2 What sizes of the ProGlove Standard gloves are offered? The gloves are available in sizes 7 (small women‘s hand) to 10 (large men‘s hand). The gloves come in 5 pair packs with either a left or right hand fastening clip for the scanner. Hint: If the glove is worn too small, it can lead to pressure marks on the back of the hand. Furthermore, if the gloves are too small, the scanner can be accidentally triggered by simply bending the finger. 2.3 To what extent does the ProGlove standard glove protect against mechanical stress (cut protection, tear resistance, etc.)? The ProGlove Standard Glove is classified as a protective glove against mechanical risks and covers most requirements for use in industrial environments. The performance classification 2131 is covered in accordance to the basic standard EN 420 and the specific standard EN 388. Abrasion resistance: Level 2 Cut resistance: Level 1 Tear resistance: Level 3 Puncture resistance: Level 1 2.6 Can a tablet be operated with the ProGlove Standard glove? This depends on the tablet. Our ProGloves have worked seamlessly with all common tablets so far. These tablets can be easily operated with our gloves. 2.7 Can the ProGlove Standard glove be recycled? ProGlove is registered with the Foundation „Elektro-Altgeräte Register“ (electronic waste register) in accordance with ElektroG and thus ensures that customers have the possibility to return their old equipment and act in compliance with the law. We take care of the recycling and dispose of it for our customers. If necessary, please contact us@proglove.com. 2.8 Is the ProGlove Standard Glove according to the ATEX Directive suitable for use in potentially explosive atmospheres? No. The ProGlove Standard Glove has no certification for use in potentially explosive dust and gas atmospheres, as well as for use in mining and underground operations. 2.4 How often can the scan button on the ProGlove standard glove be triggered? The switch is designed for up to 300,000 trips. The trigger is reinforced with a Diamond polyacrylic cap to ensure long life under intensive use. ProGlove Mark - User Manual 31 ProGlove Longlife 3.1 In which sizes is the ProGlove Longlife available? The ProGlove Longlife is available in three different sizes (S, M, L). Thanks to a dirt-repellent industrial Velcro fastener, the cuff can be individually adapted and quickly put on and taken off. The variable closure system therefore enables an optimal fit on different hand sizes and shapes with the best wearing comfort. 3.2 Can accidental scanning occur due to the trigger in the palm? Accidental scanning due to gripping movements is prevented by an integrated plastic protective ring, which adapts to the palm of the hand by means of an elastic foam. 3.3 Why was the trigger on the ProGlove Longlife placed into the palm of the hand? The ProGlove Longlife has been designed as an overwrap which can be worn over the free hand or over other gloves. The positioning of the trigger in the palm of the palm also allows the user to wear very thick or special gloves (e. g. cold protection or cut protection class 3). The trigger is placed in the depression of the palm of the hand so that triggering is a natural hand movement. Thanks to ergonomic and medical examinations and cooperation with a hand surgeon, it was possible to determine the optimum position for the trigger button. 3.4 Does the ProGlove Longlife have ESD certification (electrostatic discharge)? Yes - a special version of the ProGlove Longlife was developed for use in ESD applications (electronics production). This is suitable and certified according to D-300036 or DIN EN 61340-5-1 for use in the ESD area. 32 ProGlove Mark - User Manual 7. TROUBLESHOOTING Trouble Shooting Tables Problem Cause Solution The battery is not charged. Load the scanner MARK in the charging station. The glove is defective. Change the glove. The Charging station is not connected to power source. Connect the charging station to the power source. The Scanner MARK is not inserted correctly into the charger tray. Place MARK correctly in the charger. Confirmed with a signal tone and 2x green flashing light. The Scanner MARK defective (short circuit, cold solder joint etc.). Replacement of the device via RMA. The Charging station is defective. Insert the second MARK into the charger. If it does not charge, the charger is defective. Replacement of the device by RMA. The Scanner MARK cannot be turned on. The Scanner MARK does not charge in charging station. The Scanner MARK lights up red 3x when inserted in charger tray, and makes a beeping sound. The Charger slot is defective. In this case, the charging station must be replaced via RMA. Please contact support@proglove.com ProGlove Mark - User Manual 33 Problem Cause Solution The Scanner MARK is not paired with Access Point. Pairing the scanner MARK with the access point. To do this, scan the pairing barcode on the respective access point. The Scanner MARK is out of range of Access Point. Move the scanner MARK closer to the access point. Access point should be freely accessible (not in metal containers or similar). The distance between. MARK and access point should be less than 100ft. 1. Connect the scanner MARK with the access point. 2. Check that a green light is on at the access point. The access point does not work. The Barcode data is not transferred. 3. Scan the barcode. If the MARK scanner lights up green once and red twice, the barcode was not transferred. Repeat the steps with a second MARK scanner. If the data is not transferred and the MARK scanner lights up green once and red twice, the access point is defective. 4. The access point must be replaced with an RMA. Please contact support@proglove.com. 1. Connect the MARK to the Access Point. 2. Check whether the green light at the access point is illuminated. The Scanner MARK does not work. 3. Barcode scanning: If the MARK lights red 2x and barcode is not transmitted, this indicates a defect of the scanner MARK. Please contact support. 4. The MARK scanner may need to be replaced with an RMA. Please contact support@proglove.com. 34 ProGlove Mark - User Manual Problem Cause The Scanner MARK flashes yellow after scanning. The battery level is less than 95 percent. Solution Charge the MARK scanner for at least 20 minutes. A full battery charge takes about three hours. The following settings can be adjusted in the configuration tool to increase battery life: The MARK’s battery is dead after less than one shift. Too many false scans are carried out due to poorly legible barcodes or badly illuminated workstations. Sleep mode: 5min Ack/Nack Transmission Feedback: OFF Feedback Profile: Silent Blurred 1D processing: ON Then reconfigure the MARK and the access point using generated configuration barcodes. The disc is dirty, so that many false scans occur. Clean the front panel. Adjust the following settings in the configuration tool, which have a positive effect on readability: The MARK can‘t read barcodes well. The barcodes are difficult to read due to poor material properties. Blurred 1D processing: ON Then reconfigure the MARK and the access point using generated configuration barcodes. The barcode is transferred, but no automatic ENTER input is carried out. The ENTER suffix is not executed automatically after the bar code transfer. In the configuration tool, insert the ENTER suffix under "Data formatting". Then reconfigure the MARK and the access point using generated configuration barcodes. ProGlove Mark - User Manual 35 Problem Cause Solution The MARK scanner flashes green after successful transmission, but the data is not displayed on the screen. The Scanner MARK is connected to the wrong access point. Pair the MARK scanner with the desired access point. The barcode is not readable. Create a new barcode label. The barcode type is not readable. Identify the barcode type (e.g. Code 128) and make sure that this barcode type is activated in the configuration tool. The barcode length cannot be read. In the configuration tool, make sure that the maximum barcode length has been set correctly. The window of the scanner MARK is dirty. Clean the window (see chapter Maintenance and care). The vibration signal is deactivated. Activate the vibration signal in the configuration tool. The vibration motor is defective. The MARK scanner must be replaced with an RMA. Please contact support@proglove.com. The LEDs on the MARK scanner are defective. The MARK scanner must be replaced with an RMA. Please contact support@proglove.com. The System ProGlove MARK is connected to the wrong COM port. Check the COM port. The COM port has been configured incorrectly (e. g. wrong baud rate, prefix or suffix settings). Check the system requirements in the configuration tool. The red scanning field of the MARK scanner lights up, but no barcodes are scanned. Scanner MARK does not vibrate. The LEDs on the MARK scanner do not light up despite successful data transfer. With serial connection: The MARK flashes green after successful transmission, but data is not displayed on the screen. 36 ProGlove Mark - User Manual 8. MAINTENANCE Storage The following must be considered when storing the equipment and gloves: Storage Location: Ensure that you store all equipment, scanner, receiver, charger, and the gloves/overwraps in a dry and clean environment. The storage location should be as free of dust and chips as possible. Temperature: The temperature at the storage location should be between 32 to 120°F. Cleaning Scanner: Avoid cleaning the scanner with chemicals, especially acetone. Instead, clean the scanner glass regularly with a commercially available cotton swab. Gloves and overwrap: To protect against moisture and other particles, gloves and overwrap must not be cleaned. Damaged gloves must not be reused under any circumstances. ProGlove Mark - User Manual 37 9. SAFETY AND REGULATIONS Regulatory information and guidance European Compliance All products are designed to comply with European rules and regulations and are labelled as required. Modifications or changes to equipment not expressly approved by ProGlove may void the type-approval. The ProGlove system (MARK, access point, charging station and accessories) meets the requirements for safe operation. To ensure safe operation, it is advantageous to operate the devices in accordance with the following guidelines. Read these guidelines carefully before using the device. RADIO OTHER EN 61000-3- 3:2013 EN 61000-3- 2:2006 + A1:2009 + A2:2009 EN 301 489-3 V1.6.1 EN 301 489-1 V1.9.2 EN 300 220-2 V2.4.1 Safety/LVD testing according to EN 60950-1:2006 + AC:2011 + A11:2009 + A12:2012 + A1:2010 + A2:2013 LED CLASSIFICATION Exempt Risk Group LED product according to IEC/EN 62471 COMPLIANCE WITH ENVIRONMENTAL PROTECTION Corresponds to EU ROHS 38 ProGlove Mark - User Manual The device complies with the essential requirements of the EU directives 1999/5/EC, 2004/108/EC and 2006/95/ EC, if applicable. A corresponding certificate can be requested from your sales partner. The ProGlove system complies with the European Parliament and Council Directive 2002/96/EC of 27 January 2003 on waste electrical and electronic equipment (WEEE). The production of this product requires the extraction and use of natural resources. It may contain hazardous substances which, if not disposed of properly, could harm health and the environment. In order to avoid the proliferation of these substances in our environment and to reduce the consumption of natural resources, we encourage you to use the appropriate take-back systems for product disposal. From this take-back system, most of the product‘s materials are reused or recycled. The crossed-out garbage can symbol informs you that the product must not be disposed of with household waste and invites you to use the appropriate separate collection systems for product disposal. For more information on collection, reuse and recycling systems, please contact your local or regional waste management. You can also contact your supplier for more information on the environmental performance of this product. 10. SUPPORT AND SERVICE Technical Support If you have any questions about the integration or use of our devices, please do not hesitate to contact our customer support. They will answer your request as soon as possible. You can reach us by contacting: support@proglove.com and via telephone through: 646 641-4619 (United States and Canada) +49 (0) 1520 2907017 (Abroad) Precautions Observe these precautions when installing the ProGlove system to reduce the risk of injury or damage to the unit. • To reduce the risk of damage or interference from overvoltage, line noise, electrostatic discharge (ESD) or other irregularities, route all cables and wires away from power sources. • Changes or modifications not expressly approved by the body responsible for compliance may void the user‘s approval. • Cable shielding may deteriorate, damage cables, or cause wear and tear if a loop or bend radius is less than 10X of the cable diameter. The bending radius must be at least 15 cm from the plug. • This device should be used according to the instructions in this manual. • All information is for reference purposes only and can be changed without prior notification. ProGlove Mark - User Manual 39 11. TECHNICAL SPECIFICATIONS 40 ProGlove Mark - User Manual ProGlove Mark - User Manual 41 42 ProGlove Mark - User Manual ProGlove Mark - User Manual 43 12. FCC Certification Compliance FCC Certification Compliance ProGlove Mark lines when used with the ProGlove accessories supplied or designated for this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. The ProGlove Mark complies with the following FCC product categories: • FCC Part 15 Sub-part C 249 (intentional radiators = RF transceiver) • FCC 15 B 107/109 (unintentional radiator) The ProGlove Mark is a portable device (distance between person’s body and the antenna is 20 cm or less) and excluded from SAR (Specific Absorption Rate) requirements. Under the regulations of the FCC the user has to be aware of the following when using the ProGlove Mark: 1. FCC CAUTION Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. 2. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter. 3. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. 4. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines. This equipment has very low levels of RF energy that is deemed to comply without testing of specific absorption rate (SAR). 5. This ProGlove System has been tested and meets the FCC RF exposure guide- 44 ProGlove Mark - User Manual 6. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. ProGlove Access Point lines when used with the ProGlove accessories supplied or designated for this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. The ProGlove Access Point complies with the following FCC product categories: • FCC Part 15 Sub-part C 249 (intentional radiators = RF transceiver) • FCC 15 B 107/109 (unintentional radiator) This equipment complies with FCC radiation exposure limits set forth for an occupational/controlled environment. This equipment should be operated with a minimum distance of 20cm between the radiator and your body. Under the regulations of the FCC the user has to be aware of the following when using the ProGlove Access Point: 1. FCC CAUTION Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. 2. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter. 3. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. 6. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. 4. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines. This equipment has very low levels of RF energy that is deemed to comply without testing of specific absorption rate (SAR). 5. This ProGlove System has been tested and meets the FCC RF exposure guide- ProGlove Mark - User Manual 45 Contact: www.proglove.com us@proglove.com support@proglove.com founder@proglove.de Workaround GmbH (ProGlove) Friedenstraße 4 81671 - Munich Germany 46 ProGlove Mark - User Manual
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