Worldline n v GR48 Hand held portable terminal User Manual Product guide portablev2

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Document ID	457818
Application ID	vDT+TrYRn01pC3nsZVMIZQ==
Document Description	Terminal User Manual
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Document Type	User Manual
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Filesize	239.98kB (2999802 bits)
Date Submitted	2004-08-08 00:00:00
Date Available	2004-08-08 00:00:00
Creation Date	2004-08-05 16:45:21
Producing Software	Acrobat Distiller 6.0.1 (Windows)
Document Lastmod	2004-08-05 16:45:46
Document Title	Microsoft Word - Product guide portablev2.doc
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Legal disclaimer and copyrights
The information in this guide is subject to change
without notice
BANKSYS SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL
ERRORS OR OMISSIONS CONTAINED HEREIN;
NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING
FROM THE DELIVERY, PERFORMANCE, OR USE OF THIS MATERIAL.
NOTHING IN THIS GUIDE SHALL BE CONSTRUED OR INTERPRETED
AS AN IMPLIED OBLIGATION ON BANKSYS UNLESS CLEARLY STATED
OTHERWISE
Reproduction in any manner whatsoever without the written
permission of Banksys is strictly forbidden.
Trademarks used in this text: C-ZAM/SMASH, the
Banksys’s logo, and latitude are trademarks of Banksys.
Banksys disclaims any proprietary interest or
responsibility in
trademarks and trade names other than its own.
All private or privacy related information and all
corporate protected information or competitive sensitive
information in this text
should be duly kept confidential.
All rights reserved.
Product Guide
© Banksys (May 2003)
C-ZAM/SMASH PORTABLE
PRODUCT GUIDE
Table of contents
INTRODUCTION ............................................2
GENERAL DESCRIPTION .....................................3
MULTI APPLICATIONS ........................................4
MODULAR DESIGN ...........................................4
OPEN ARCHITECTURE ........................................4
THE TECHNOLOGY OF SECURITY .................................5
TECHNICAL SPECIFICATIONS ................................5
KEYBOARD ................................................5
DISPLAY .................................................6
CARD READER ...................... ERROR! BOOKMARK NOT DEFINED.
PROCESSORS ..............................................6
MEMORY .................................................7
COMMUNICATION CARDS .......................................7
1. GSM Card (GPRS ready) .............................7
2. Local wireless ....................................7
2.1 Concept ........................................7
2.2 Access point ...................................9
2.2.1 Dial-Up (PSTN) CTR21 Modem .................9
2.2.2 ISDN adapter ...............................9
EXTERNAL INTERFACES .......................................9
POWER .................................................10
DIMENSIONS .............................................12
WEIGHT (WITHOUT PRINTER) ..................................12
ENVIRONMENTAL SPECIFICATIONS ...............................12
COLOUR OF THE TERMINAL .............. ERROR! BOOKMARK NOT DEFINED.
APPROVALS ..............................................12
OPTIONS ................................................13
C-ZAM/SMASH
C-ZAM/SMASH
C-ZAM-SMASH
C-ZAM/SMASH
C-ZAM/SMASH
C-ZAM/SMASH
C-ZAM/SMASH
PRINTER ....................................13
BATTERY PACK ................................14
CHARGING STATION ............................15
CRADLE ....................................16
ACCESS POINT .............................17
PIN PROTECTION ..............................18
PROTECTION BAG ..............................19
GLOSSARY ...............................................20
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Introduction
C-ZAM/SMASH-BASE UNIT
Designed with a full range of payment applications in
mind, the
C-ZAM/SMASH PORTABLE features a modular design for
ultimate versatility and
a totally open architecture for integration into any
existing payment system.
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General description
The C-ZAM/SMASH introduces a new generation of payment
terminals combining security, open architecture and
modularity in a single unit.
An ever increasing number of businesses require
mobility. Communicating has become absolutely vital, and
must transcend time and place. Banksys brings true
mobility to the world of card payment terminals using
proven technologies such as GSM/GPRS and Blue tooth.
The C-ZAM/SMASH PORTABLE brings a new kind of
applications which will be very useful in Express
delivery, events, field repairs and other mobile
businesses but also for other applications like
restaurants, small retail configurations, large retail
and petrol sector when you can use a portable solution
with a limited radius;
C-ZAM/SMASH PORTABLE ‘s offer include a GSM/GPRS version
and a local wireless version :
The C-ZAM/SMASH/GSM-GPRS is an ideal payment
terminal for people constantly on the move. This
compact, lightweight, and robust device creates a
whole new level of convenience and added value for
many professionals just like :
• Door-to-door suppliers of everything from
fuel to furniture and home appliances can
offer their customers the ease of paying by
card
• Taxi drivers benefit from having to carry
less cash which improves their security
Furthermore, the additional SMS feature enables the
terminal to be used for messaging and GPRS function makes
the C-ZAM/SMASH GSM a valuable tool for transferring data
or simply because GPRS will be cheaper than GSM .
The C-ZAM/SMASH local wireless with blue tooth
communication card provides unconstrained freedom
within a range of 328 to 492 feet (100 to 150
meters). Peripherals equipped with Bluetooth
communication card are connected to an access point
through radio waves. A frequency-hopping scheme
minimizes radio interference. As a result, Bluetooth
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guarantees an extremely reliable transmission of
data packets.
The Banksys C-ZAM/SMASH LOCAL WIRELESS with a Blue tooth
communication card is an important addition to the
growing range of mobile payment methods. The hassle-free
and completely secure Blue tooth technology is ideal for
restaurants or small retail outlets. With C-ZAM/SMASH
local wireles payments no longer need to be made at the
cash register.
Multi applications
The C-ZAM/SMASH and the C-ZAM/SMASH PORTABLE are designed
to perform the full range of terminal applications from
card reading to chip programming; As the potential range
of applications for smart card expands, so the CZAM/SMASH offers total control over the card and its
uses, allowing the easy integration of specialised
functions
C-ZAM/SMASH applications include
ELECTRONIC PAYMENT :
Credit cards (Visa, Eurocard, American
express,)
Debit cards
Stored value
Loyalty cards
Closed user group applications
Modular design
The modularity of the C-ZAM/SMASH is one of its big
assets.
From its conception different components can be
customised such as the keypad, the memory or the
communication card. Several options such as printer or
the charging station can be also added later.
Open Architecture
The C-ZAM/SMASH is equipped with a Chorus operating
system posix compliant. Any operators can therefore use
the standard programming languages Java and C to develop
and update new payment and third party applications in
different environments including the all-important TCP/IP
Internet protocol. A special toolbox provides a range of
system facilities an applications programmer required .
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Thanks to the Remote Teleload Server applications can be
loaded from a central server into the different payment
terminals
The Technology of Security
The C-ZAM/SMASH was designed from the ground-up with
security in mind.
Its double Processor architecture guarantees a high
security level.
The main board contains the application processor that
e.g. controls the communication with external interfaces
(authorisation network, electronic cash register, the
secure keyboard,)
The secure keyboard keeps information encrypted and
removes data when tampering is detected. The 4 Security
Application Modules (4 IDE000 ) welcome each application
in a secure environment and protect them to each other
when modifications occur to one of these applications.
The internal security processor can be adapted according
to local security requirements.
The C-ZAM/SMASH is tamper resistant, tamper responsive
and tamper evident. Different privacy shield are
available .
Technical Specifications
Keypad
Below keypad is offered as standard. Other languages and
layout can be considered depending on the volume of
terminals.
The keypad is made of Silicone and plastic. 6 X 4
alphanumeric keys, which contain: Numeric keys
Navigation keys
Predefined function keys distinguished by colour
(Stop, Corr, Menu,
OK, Ticket…)
4 programmable function keys (soft keys)
A single raised dot is present on the “5” key.
A beeper offers audible feedback to the customer.
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Soft Keys
Numeric
Keys
Abort Key
QZ
ABC
DEF
STOP
red
GHI
JKL
MNO
Correct
Key
CORR
yellow
Navigation
Keys
PRS
TUV
WXY
Move menu
down
blue
Move menu
up
Application
Dependant
MENU
# +
TICKET
FUNCTION
OK
Launch
Menu
Application
dependent
but usually
for printing
Accept Key
green
Move cursor left
Move cursor right
Display
LCD backlit graphic display: 122 X 32 dots. Up to 20
characters on 4 lines
Viewing angle: 45 degrees
Display, backlight and contrast are controlled by
Software
Interfaces
Two card readers are available:
- A magnetic stripe card interfaces conforming to ISO 2 /
ISO 1-2 / ISO 2-3
standard.
-A vertical Chip card reader, EMV 3.1.1 and ISO7816
compliant, reading
asynchronous and synchronous protocols (T=1 or T=0)
Processors
2 X 32 bits processors
The main board: Intel processor 386EX 14.7 Mhz. Real-time
clock (RTC)
The secure keyboard (SKBD):
ARM processor 7tdmi 14.7 Mhz
Tamper responsiveness logic (detection and clearing)
Real-time clock (RTC)
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Memory
The memory of the C-ZAM/SMASH PORTABLE is based on three
types of memory:
RAM, data flash, code flash.
The standard configuration contains:4 Mbytes of code
flash
8 Mbytes of data flash
8 Mbytes of RAM
On the data flash, there is a file system (it is the hard
drive of the terminal).
The code flash is a memory space where the code can be
executed in place.
The operating system and the necessary low-level software
modules occupy some of the memory.
The available memory for applications and data depends on
the choice of adding the C or Java platform on the
terminal.
Communication cards
The C-ZAM/SMAH PORTABLE exists in 2 configurations:
- The C-ZAM/SMASH GSM WITH GSM - GPRS communication
card
- The C-ZAM/SMASH LOCAL WIRELESS with a Bluetooth
communication card
1. GSM/GPRS Card
Dual-band: 900 Mhz / 1800 Mhz Internal GSM modem 9.6
kbaud max.
850 Mhz / 1900 Mhz Internal GSM modem 9.6
kbaud max.
The GSM /GPRS communication card has also the SMS
functionality, extending the number of applications and
use with the portable terminal. Thanks to the different
frequencies and its GPRS functionality the C ZAM/SMASH
GSM/GPRS can be used anywhere in the world…
2. Local wireless
2.1 Concept
The C-ZAM/SMASH LOCAL WIRELESS configuration
consists of:
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a C-ZAM/SMASH equipped with a Blue tooth
communication card
a charging station
an access point which is linked to a PSTN or ISDN
line and will communicate with the C-ZAM/SMASH
The C-ZAM/SMASH LOCAL WIRELESS is equipped with a Blue
tooth communication card. Communications can be operated
from a maximum distance of 492 feet (150 meters) between
the terminal and the access point. Up to seven terminals
can be connected to a single access point and the
transactions are processed one after another if several
terminals call the access point at the same time.
Communication between the access point and the host
happens over a PSTN or ISDN line.
Technical specifications of the Bluetooth communication
card
Frequency band: F = 2402 + k [MHz] where k = 0, …,
78
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Power class: Class 1 power level which allows a
radius of: 492 feet (150 m) in a perturbed
environment.
Receiver sensitivity:
min. – 70 dBm
Communication bus: UART, hardware flow control
2.2 Access point
The access point is a stand-alone device with
external antenna;
It is possible to connect 7 different terminals to
the access points which will communicate in a
sequential way
These access points allow the communication with the
HOST and are linked via a PSTN or a ISDN line :
Dial-Up (PSTN) CTR21 Modem
CTR21 standard V32bis ( 14.4 kbps = max speed), V32,
V22bis, V22A/B, V23, B103, B212, V42 error
correction.
V42 bis and MNP 5 data compression based on panEuropean ETS TBR21 specifications. FCC C8 approved
ISDN adapter
TCP/IP protocol (ppp) over B-channel
X.25 protocol over B-channel and D-channel
Compliant with: Net 3/ CTR3 – Euro ISDN
Net 2/ CTR2 X 25
64 kbps maximum transfer
External Interfaces
Various interfaces are available for C-ZAM/SMASH PORTABLE
( GSM/GPRS and local wireless) to connect easily the
different units and cables :
An interlocking mechanism and a connector to plug
the Banksys printer.
A communication card connection to access your
communication network.
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A RS 232 connection to usually connect an Electronic
Cash Connector or other devices such a palm or a
barcode reader for example.
Power
Three types of power adaptors are available to connect
your access point and or your charging station. See
further in option the specification of these items.
Europe: Adaptor 110-230 VAC 6.5 VDC / 3.2A 50-60 Hz. EUR
5.5-2.1-9.5
10
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Europe: ADAPTOR 100-240VAC 6.5 VDC EUR 5.5-2.1-9.5 / 3A /
50-60HZ / TABLE.
U.S.A./Canada: ADAPTOR 100-240VAC 6.5VDC CONNECTOR C7
DI1.7XDE4.75L9.5 INT+
EXT- 3.2A / 50-60HZ NO INPUT CABLE
11
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Dimensions (without printer)
Length: 6.77 in (172 mm)
Width: 3.43 in (87 mm)
Depth: 2.64 in (67 mm)
Weight (without printer)
15.20 oz (431 g) with battery
13.22 oz (375 g) without battery
Environmental specifications
Operating temperature range: 32 ° F / 122° F (0°C / 50°C)
Storage temperature range: -20°C / 70°C
Relative humidity range: 20% / 85%
Approvals
The C-ZAM/SMASH PORTABLE(GSM /GPRS and local wireless)
are compliant with the following:
ESD Immunity: IEC 801-2, IEC 801-3, IEC
801-4.
EMC Emission: EN 55022 Class A, IEC 950,
EN61000-3-2
FCC 15
Meet the requirements specified in Low
Voltage (Electrical Safety) Directive
(Directive 73/23/EC – EN 60950)
Meet the emissions and immunity protection
requirements under the Electromagnetic
Compatibility Directive (Directives
1989/336/EC – 1995/5/EC)
Complies with the R&TTE Directive.
EMV 3.1.1.
IP 41 (Protection against intrusion of
objects larger than 1 mm and vertical water
drops)
EMV Application Kernel: EMVCo level 2
approved Kernel for payment application
development.
12
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Options
Printer
Fast and silent, the graphic thermal printer can be
clipped on the
C-ZAM/SMASH portable.
The paper can be changed easily by opening the cover and
inserting a new roll.
Technical specifications
Length: 97 mm
Width: 87 mm
9.98 oz (283 g)
Thickness: 57 mm
Weight (with full paper roll):
Climatic specifications: Operating temperature range: 0°C
/ 50°C
Storage temperature range: -20°C /
70°C
Relative humidity range: 20% / 85%
Details: Graphical thermal printer
Paper roll (WxL): 2.28 in x 32.81 feet (58mm x 10 m)
Maximum printing speed 25 mm/s
Characters per line: the printer head has 384
pixels, which offers the possibility to print for
either 24, 32 or 48 alphanumeric characters per line
(8 pixels / mm).
1 to 31 lines height multiplier.
Approvals:
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CE approvals:
IEC 801-2, IEC 801-3, IEC 801-4, EMC : EN55022 Class A,
IEC 950
EN61000-3-2, EMV 3.1.1.
FCC 15
Battery pack
The C-ZAM/SMASH PORTABLE is powered by a rechargeable
battery pack. 75 transactions with a printed receipt can
be executed without the need for a recharge.
Technical specifications
Type: Rechargeable Nickel Metal Hybrid
Voltage: 6V Nominal
Number of cells: 5 X AAA
Cell Voltage: 1.2V Nominal
Capacity: 720mAh typical
Battery life: > 500 Cycles
Dimensions (w/h/d): 3.31 x 3.35 x 0.59 in (84 X 85 X 15
mm)
Weight: 3.25 oz (92 g)
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Charging Station
The charging station can charge two packs. The first
battery pack in the terminal can be placed at the top of
the charging station and the second one can be placed in
the slot at the front side of the charging station. The
complete charging cycle is 3 hours (2X3 hours in case of
2 batteries).
An adapter has to be ordered separately to power the
charging station.
Technical specification
Nominal input: 6.5 VDC
Charge current: 250mA nominal
Charge terminates on –dV / dt or maximum voltage per cell
or time out (> 3hrs)
Discharge curent: 400 mA
Maximum charge time: 180 Min
Discharge voltage: 0.95 V/cell Nominal
Dimensions (WxHxD): 5.37 x 2.01 x 7.76 in (136.5 x 51 x
197 mm)
Colour: Colour RAL 7021 (Standard)
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Battery rating: 750 mAh-5 XAAA cells
Weight: 10.05 oz (285 g)
Cradle
This compact battery charger for the C-ZAM/SMASH can be
fixed in a car.
The battery pack can be fully charged within 3 hours.
The cradle can be powered either by a fused standard
power cord (delivered as standard) or by a lighter
adapter (option).
C-ZAM/SMASH Cradle
plug
Standard power cord Cigarette lighter
Technical specifications
Nominal input: 6.5 VDC adapter jacket
12 to 24 VDC micro fit single row
Battery rating: 750 mAh – 5 x AAA cells
Charge curent: 320 mA nominal
Colour RAL 7021
Dimension (WxHxD): 3.62 x 1.34 x 7.44 in (92 x 34 x 189
mm)
Weight: 5.86 oz (166 g)
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Fused cigarette lighter plug power cord: helicoidal
double isolated cable of 600 mm
Fused standard power cord: double isolated cable of 2000
mm
C-ZAM/SMASH ACCESS POINT
The access point is a stand-alone device with external
antenna. It communicates with the C-ZAM/SMASH local
wireless and is linked to a PSTN or a ISDN line so the
communication with the HOST is established;
Technical specifications
Nominal input :12V
Interface RJ 11
Connector SMA FOR EXTERNAL ANTENNA 2.4 ghZ
3 LEDS:
o on/off
o Blue tooth connection
o Network connection
o Class 1 allowing a radius of 492 feet (150 m)
in a perturbed environment
o Power 80 d Bm
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o Communications: V22, V 22 BIS , V32 ,V 32 bis, ISDN
o Can connect up to 7 terminals in a consecutive way
Protection Shield
A protection shield allows the customer to enter their
PIN code safely from prying eyes.
Two choices are available
Portable PIN Cover
Portable PIN
Shield
Technical specifications
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Colour: RAL 7021
Protection Bag
The protection bag allows you to carry easily a CZAM/SMASH-GSM/GPRS and its printer + an extra battery and
two rolls of paper.
A small flap fixed at the back of the bag or a length
adjustable allows you to carry your terminal.
Technical specifications
Dimensions: 4.33 x 11.02 x 3.14 in (11 X 28 X 8 cm)
(w/h/d)
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Glossary
SKBD: Secured Keyboard. This is an internal abbreviation
for the combination of the keypad, the security ASIC
(internal name = 'Bonny'), the secured memory,... The
SKBD deals with all the security aspects of a payment
transaction: PIN verification, encryption, MAC-ing,...
ARM: Advanced Risc Machines = commercial company that
sells "softcores" (RISC processors) and peripherals
(UART's, data buses, chipcard controllers, softmodems,
memory,...). With these 'building blocks' you can define/
manufacture your own specific chip: an ASIC. (for more
info on ARM: see www.arm.com)
Abbreviation Explanation
ASIC
Application Specific Integrated Circuit
BGA
Ball Grid Array
bps
Bits per second
BRA
Basic Rate Access
CA
Certification Authority
CSM
Chip Security Module
ECR
Electronic Cash Register
EMV
Europay, MasterCard, VISA standard
GSM
Global System for Mobile communication
GPRS
Global Packet Radio Services
ISDN
Integrated Services Digital Network
LAN
Local Area Network
LCD
Liquid Crystal Display
MCR:
Magnetic Card Reader
PC
Personal Computer
PIN
Personal Identification Number
PSTN
Public Switched Telephone Network
ROM
Read Only Memory
RTL
Remote Terminal Load
SAM
Secured Application Module
TCP/IP
Transmission Control Protocol / Internet
Protocol
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C-ZAM/SMASH
The Leading edge in
secure
Payment terminals
sa Banksys nv
Chaussée de Haecht 1442 – Haachtsesteenweg
B-1130 Brussels
Belgium
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www.banksys.com
22
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