Worldline n v NEO512 Payment Terminal User Manual

Atos Worldline s.a./n.v. Payment Terminal

Contents

Product Manual

PRODUCT MANUALan atos company••••••YONEOcontactless innovation
YONEOPRODUCT MANUALLegal disclaimer and copyrightsThe information in this document is subject to change without notice and shall not be construed as a commitment by Atos Worldline S.A./N.V. (“Worldline”)The content of this document, including but not limited to trademarks, designs, logos, text, images, is the property of Worldline and is protected by the Belgian Act of 30.06.1994 related to author’s rights and by the other applicable Acts.The word YONEO and other trademarks used in this document are the property of Worldline. Worldline trademarks used in this document are indicated. Linux is a registered trademark of Linus Torvalds, Java is a registered trademark of Sun Microsystems Inc. and ARM is a registered trademark of ARM Limited.The contents of this document can be reproduced by or on behalf of third parties with the prior written consent of Worldline and following its instructions. Worldline accepts no responsibility for errors and omissions introduced when translating or reworking this document.Except with respect to the limited licence to download and print certain material from this document for non-commercial and personal use only, nothing contained in this document shall grant any licence or right to use any of Worldline's proprietary material.While Worldline has made every attempt to ensure that the information contained in this document is correct, Worldline does not provide any legal or commercial warranty on the document that is described in this specification. The technology is thus provided “as is” without warranties of any kind, expressed or implied, included those of merchantability and fitness for a particular purpose. Worldline does not warrant or assume any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, product or processes disclosed.To the fullest extent permitted under applicable law, neither Worldline nor its affiliates, directors, employees and agents shall be liable to any party for any damages that might result from the use of the technology as described in this document (including without limitation direct, indirect, incidental, special, consequential and punitive damages, lost profits).These terms shall be governed by and construed in accordance with the laws of Belgium. You irrevocably consent to the jurisdiction of the courts located in Brussels for any action arising from or related to the use of this document.Document informationdocument title YONEO product manualsecurity unrestrictedlast modified 20 February 2014owner Mohammad Reza Dayaniauthor Niels Grundtvig Nielsendocument release 1.0© Atos Worldline 2013
PUBLIC ipm_YoneoTOC.fm document release 1.0 last updated 20/2/14YONEOPRODUCT MANUALContentsAbout this book............................................................................................................ 1Who should read this book ...................................................................................... 1Introduction .................................................................................................................. 3Compact and versatile ............................................................................................. 3Variants.................................................................................................................... 4Technical specifications.............................................................................................. 5Size and weight........................................................................................................ 5Integration dimensions – built-in configuration......................................................... 6Integration dimensions – surface-mounted configuration ........................................ 7External interfaces ................................................................................................... 8Contactless reader................................................................................................... 9Operating the contactless reader..................................................................... 10Software engines for contactless transactions................................................. 10Security application Modules (SAM) ...................................................................... 10System on chip ASIC ............................................................................................. 10Audio...................................................................................................................... 11Other features ........................................................................................................ 12Accessories................................................................................................................ 13Card basket............................................................................................................ 14Development environment........................................................................................ 15Approvals and norms ................................................................................................ 17EMC emissions and immunity.......................................................................... 17ESD immunity .................................................................................................. 17Voltage fluctuations and transient.................................................................... 17Safety............................................................................................................... 17YONEO with GSM.................................................................................................. 18YONEO with WLAN ............................................................................................... 18Operating certifications............................................................................................. 19Operating conditions .............................................................................................. 19Logistics information................................................................................................. 21Terminal label ........................................................................................................ 21MAC address label................................................................................................. 22
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PUBLIC iiipm_YoneoLOF.fm document release 1.0 last updated 20/2/14YONEOPRODUCT MANUALFiguresFigure 1. YONEO with and without TFT colour display............................................4Figure 2. General dimensions .................................................................................. 5Figure 3. Internal mounting details for YONEO – built-in configuration....................6Figure 4. Front panel opening for YONEO – built-in configuration...........................6Figure 5. Front/side view for YONEO – surface-mounted configuration .................. 7Figure 6. Front panel opening for YONEO – surface-mounted configuration .......... 7Figure 7. Indicators, connectors and controls .......................................................... 8Figure 8. Front view.................................................................................................. 9Figure 9. Worldline Application Specific Integrated Circuit (ASIC).........................11Figure 10. MDB box ............................................................................................... 13Figure 11. YONEO card basket.............................................................................. 14Figure 12. Terminal label........................................................................................ 21Figure 13. MAC address label................................................................................ 22
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PUBLIC 1pm_yon_about.fm document release 1.0 last updated 20/2/14YONEOPRODUCT MANUALAbout this bookThis book provides product information about:•YONEO and its accessories•technical specifications•security considerations•approvals and certifications, including applicable environmental regulations•YONEO parts listWho should read this bookThis book is intended for:•anyone who will be installing a YONEO in a vending machine or other equipment•field and service technicians using the service unitInformation from this book may be reused in other documentation such as a user guide
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PUBLIC 3pm_yon_introduction.fm document release 1.0 last updated 20/2/14YONEOPRODUCT MANUALIntroductionThe YONEO is an intelligent NFC reader for unattended payments without PIN, supporting a range of standards including EMV and Mifare. Smart design, including optional backlit TFT colour display, make for an enjoyable contactless payment experience. Small footprint – the reader complies with EVA standards – plus onboard Ethernet and serial interfaces make integration in the vending machine simple and intuitive.The YONEO is PCI 3.x and SRED/Open Protocols certified. It has been designed to run an almost unlimited number of applications and provide a complete solution for EMV payments.The YONEO can be integrated with:•a hybrid card reader (XENOA ECO), for low value/unattended payments where no PIN is required•a PIN pad (XENTEO/XENTEO ECO module), for transactions where a PIN is required for card verificationCompact and versatileThe YONEO takes up almost no space inside the vending machine: compare this with the footprint of a bank note acceptor (BNA) or coin detector.Typical integration scenarios for the YONEO include:•vending machines/kiosks•petrol forecourts (stand-alone configuration)•on-street and off-street parking•dispensers and pre-payment meters•self-service checkouts
YONEOPRODUCT MANUAL4 PUBLIClast updated 20/2/14 document release 1.0 pm_yon_introduction.fmVariantsThe YONEO is available with or without a TFT 64K colour display. The display size is 320 x 240 pixels, 2.2 inches.Figure 1. YONEO with and without TFT colour display
PUBLIC 5pm_yon_techSpecs.fm document release 1.0 last updated 20/2/14YONEOPRODUCT MANUALTechnical specificationsThis chapter provides a summary of the technical specifications, followed by additional information on:•external interfaces•System-on-Chip ASIC•customisation optionsSize and weightFigure 2. General dimensions•size 107.5 x 85.4 x 23 mm (h x w x d)•weight: 200g85.413.5107.579.9 8.347.523
YONEOPRODUCT MANUAL6 PUBLIClast updated 20/2/14 document release 1.0 pm_yon_techSpecs.fmIntegration dimensions – built-in configurationFigure 3. Internal mounting details for YONEO – built-in configurationFigure 4. Front panel opening for YONEO – built-in configuration25156.550.8±0.289.5±0.2118.1±0.286.5 0+0.3108.5 0+0.3R2.5TELECOMRMCB125634A110
PUBLIC 7pm_yon_techSpecs.fm document release 1.0 last updated 20/2/14Integration dimensions – surface-mounted configurationFigure 5. Front/side view for YONEO – surface-mounted configurationFigure 6. Front panel opening for YONEO – surface-mounted configuration70±0.218±0.192±0.286.5 0+0.357.5 0+0.35.5RMCB125634A
YONEOPRODUCT MANUAL8 PUBLIClast updated 20/2/14 document release 1.0 pm_yon_techSpecs.fmExternal interfacesThere are six sockets available for connecting the YONEO to external peripherals. The picture below shows the sockets and LEDs in the connector area at the back of the YONEOFigure 7. Indicators, connectors and controls1 USB deviceUSB 2.0 Full Speed (12MBit/sec) device interface, which can be used to connect to ePOS equipment/PC and to perform key loading.2 EthernetEthernet connection 10/100 Mbit, using an RJ45 connector.3 RS-232RS-232 port with RTS/CTS flow-control, for connecting to peripherals such as ePOS equipment or a printer. The port allows connections up to 115,200 bps and is fitted with an 8p RJ45 connector.This port can also be used to power up the terminal.4 RS-485RS-485 port, which can be used to connect an external hybrid card reader. The port consists of a RS485 half duplex communication pair used for transmission and reception of data. It is fitted with an RJ45 (8p/8c) connector.5 USB hostUSB 2.0 full speed (12MBit/sec) host interface, which can be used to connected to a USB stick or other storage device.6 TTLTTL connector Microfit 43045, providing power supply, one output and up to three inputs: used to attach a peripheral to the terminalstatus LEDsthree status LEDs indicate the status of the YONEORMCB125634A
PUBLIC 9pm_yon_techSpecs.fm document release 1.0 last updated 20/2/14Reset buttonThe reset button is used to reset the terminal without unplugging the power. For application developers, it provides an easy way of rebooting the terminal. The reset button is slightly recessed to prevent accidental use.Menu buttonThe menu button can be used to activate a menu on the payment terminal, for example to check settings.Contactless readerThe YONEO contactless reader is ergonomically-designed and supports fast, fully secure payments with contactless cards and devices of all signalling schemes defined in the ISO14443 standard.The landing zone for contactless payment is:•illuminated, easily recognizable and accessible•marked by the contactless symbolThe contactless symbol is placed where the signal is strongest, and shows the "landing zone" where customers should tap the card or deviceFigure 8. Front view1single lit LED – contactless field active2three flashing LEDs – card reading in progress3illuminated landing zone (driven by application) for contactless devices4sticker area for indicating supported brands2134
YONEOPRODUCT MANUAL10 PUBLIClast updated 20/2/14 document release 1.0 pm_yon_techSpecs.fmOperating the contactless readerYONEO is designed for NFC operation, where cards/devices may be tapped on the front of the terminal. It can communicate with cards up to 40mm from the reader, in line with the EMV standard.Other characteristics include:•contactless communication in 13.56MHz band•contactless communication up to 424kbit/s •ISO/IEC 14443A •ISO/IEC 14443B •MIFARE classic/desfire•FeliCa•ISO/IEC 18092 NFCIP-1•integrated LEDs indicate transaction progressThe YONEO offers card holders the real “tap & go” experience. Thanks to the powerful antenna in the terminal, the contactless device only has to be held near the landing zone.Software engines for contactless transactionsThe MasterCard PayPass and the Visa payWave engines are available. Other engines, for example American Express ExpressPay, can be provided on customer request. Specific contactless applications are developed locally, since they deal with communications between terminal and host.Security application Modules (SAM)YONEO contains two internal chip card interfaces (type ID0) for security application modules (SAM). Both 3V and 5V SAMs can be read. Standard current provided to the SAMs is 55 mA.To reach the SAM slots, the telecom cover needs to be opened.System on chip ASICThe system-on-chip engine for the new generation of terminals from Worldline is a high-tech Application Specific Integrated Circuit (ASIC)
PUBLIC 11pm_yon_techSpecs.fm document release 1.0 last updated 20/2/14Figure 9. Worldline Application Specific Integrated Circuit (ASIC)The system-on-chip engine for the new generation of terminals from Worldline is a high-tech Application Specific Integrated Circuit (ASIC). For the YONEO, this single chip provides all essential features, including:• 2 x 32 bit ARM926 EJS processor cores–security / communication core (MP1)–application / communication core (MP2)•64 MB RAM memory•128 MB NAND Flash memory•real-time clock (RTC)•hardware DES / 3-DES encryption device•hardware RSA accelerator•hardware Pseudo Random Generator (PRG)•Linux operating systemAudioYONEO is equipped with a buzzer for audible feedback to the user. It has been developed to generate monotone buzzer-sounds, but music and voice output are possible as well. Voice output needs low-level support, which is available on customer request.
YONEOPRODUCT MANUAL12 PUBLIClast updated 20/2/14 document release 1.0 pm_yon_techSpecs.fmOther featuressecurity 3DES, AES and RSA encryption algorithmsDUKPT key management (other schemes available on request)SSL (v3.0) additional security schemes availablepowerpower supply: 12 V, 2 Adifferent power management profiles can be usedsoftwareLinux operating systemLinux-based development kit (C and Java)secure remote download of softwarehardware integration optionshardware integration kitkey-loading interfacecommunications and peripheralsstandard Ethernet interface1 x vending machine controller (RS232)1 x vending machine controller (USB device)1x USB host interface1 x optional MDB interface peripheralI/O available (1 out, 3 in)
PUBLIC 13pm_yon_accessories.fm document release 1.0 last updated 20/2/14YONEOPRODUCT MANUALAccessoriesA number of optional accessories are available, to make the YONEO easier to use and integrate:communication boardsSeparate boards and external antennas are available for Bluetooth/WiFi, 2G and 2G/3G communications.Only one board at a time can be fitted. Any extra communication board must be requested when ordering the YONEO.debug cable and connectorTo facilitate software development, a debug cable and connector is available. (this component is delivered as standard with a YONEO development terminal) The cable connects to the internal electronics of the terminal, making it possible to develop and validate a payment application on a PC before transferring it to the terminal.MDB boxFigure 10. MDB box–external accessory to power and connect YONEO via MDB protocol–easy to install in machine, complies with EVA CVS standard for external dimensions of internal module–3 connections: RS232, Mini-fit TTL, MDB TTL.power adaptorplug-in adaptor, 12V DC, 2A
YONEOPRODUCT MANUAL14 PUBLIClast updated 20/2/14 document release 1.0 pm_yon_accessories.fmCard basketThe terminal can be equipped with a basket which can hold a card or key during a transaction so that the user does not need to hold his card against the terminal all the time. This can be interesting for transaction times longer than 500ms, for example when a member of a closed user group wants to load a card.Availability of this accessory depends on demand. Please check before ordering.Figure 11. YONEO card basket
PUBLIC 15pm_yon_devEnv.fm document release 1.0 last updated 20/2/14YONEOPRODUCT MANUALDevelopment environmentDeveloping custom applications for the YONEO is supported by a development terminal and a complete software development kit (SDK).SDKThe YONEO platform includes a professional, full-featured, Linux-based application development environment supporting both C and Java.development frameworks–backward-compatibility environment (SBCE), making it easy to port existing applications to YONEO–application programming environment (MAPS) for Worldline System-on-Chip technology, for developing new applications that exploit the full functionality of YONEOcomprehensive set of development toolsC and Java development tools for MAPS and SBCE applicationscomprehensive documentation–description of the Application Programming Interfaces (API) for C and Java, for MAPS and SBCE–introduction to the System-on-Chip hardware, software and security architecture–interface design guidelines for System-on-Chip applications–application development and porting guidelines
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PUBLIC 17pm_yon_approvals.fm document release 1.0 last updated 20/2/14YONEOPRODUCT MANUALApprovals and normsEMC emissions and immunityEN61000-3Electromagnetic compatibility (EMC) – Part 3, Testing and measurement techniquesSection 2, Limits for harmonic current emissions (equipment input currentู16A per phase)EN61000-4Electromagnetic compatibility – Part 4: Testing and measurement techniquesSection 3, Electromagnetic compatibility – conducted disturbances induced by radio-frequency field: Immunity testSection 5, Surge immunitySection 6, Immunity to conducted disturbances induced by radio-frequency fieldsSection 8, Power frequency magnetic field: Immunity testEN55022Limits and methods of measurement of radio disturbance characteristics of ITE-equipmentESD immunityEN61000-4Electromagnetic compatibility – Part 4: Testing and measurement techniquesSection 2: Electrostatic discharge immunity testVoltage fluctuations and transientEN61000-3Electromagnetic compatibility – Part 3: Testing and measurement techniquesSection 3: Limitation of voltage fluctuations and flicker in low voltage supply systems for equipment with rate current ู16A per phaseEN61000-4Electromagnetic compatibility – Part 4: Testing and measurement techniquesSection 4: Electrical fast transient / burst immunity testSection 11: Voltage dips, short interruptions and voltage variations immunity testSafetyEN60950-1Information technology equipment. Safety. General requirements
YONEOPRODUCT MANUAL18 PUBLIClast updated 20/2/14 document release 1.0 pm_yon_approvals.fmYONEO with GSMEN301 489Electromagnetic compatibility and radio spectrum matters (ERM); Electromagnetic compatibility (EMC) standard for radio equipment and servicesPart 1: Common technical requirementsPart 7: Specific conditions for mobile and portable radio and ancillary equipment of digital cellular radio telecommunications systems (GSM and DCS)EN301 511Global system for mobile communications (GSM); Harmonized EN for mobile stations in the GSM 900 and GSM 1800 bands covering essential requirements of article 3.2 of the R&TTE directive (1999/5/EC)YONEO with WLANEN301 489Part 1: Common technical requirementsPart 17: Specific conditions for 2.4 GHz wideband transmission systems and 5 GHz high performance RLAN equipmentEN300 328Electromagnetic compatibility and radio spectrum matters (ERM) Wideband transmission systemsData transmission equipment operating in the 2.4 GHz ISM band and using wideband modulation techniquesHarmonised EN covering essential requirements under article 3.2 of the R&TTE directive
PUBLIC 19pm_yon_operating.fm document release 1.0 last updated 20/2/14YONEOPRODUCT MANUALOperating certifications•vandal-proof (IK07 with display; IK10 without display)•water-proof (IP65 rating)•flammability rating ANSI/UL 94 V-0•RoHS2 Directive 2011/65/EU•WEEE Directive 2002/96/ECOperating conditionsThe terminal is designed for unattended outdoor use.temperature•operating temperature for YONEO with display: -20°C to +60°C•operating temperature for YONEO without display: -20°C to +70°C•storage temperature: -25°C to +70°Chumidity•operational humidity: 0 to 90% RH non-condensing•storage humidity: 0 to 95% RH
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PUBLIC 21pm_yon_logistics.fm document release 1.0 last updated 20/2/14YONEOPRODUCT MANUALLogistics informationThis chapter provides:•samples of labels for the YONEO terminal, accessories and packaging•information on product packagingTerminal labelExamples of product labels are provided to show what information is given on each label. Minor differences in layout may occur.Figure 12. Terminal labelThe YONEO terminal label shows:•maker’s name: Atos Worldline•model name: YONEO•article number, referring to the specific terminal hardwareThis number identifies the specific terminal hardware and customisations, and is used for certification purposes. It is not the same as the commercial article number mentioned on the packaging box, which is customer-specific.•serial number:–human-readable, for example Serial N°: AZY3694–barcode•production date in the format yywk, so 1331 for week 31 in 2013•country of origin: Made in Singapore•voltage and current: 12.0 VDC 2 A•safety labels, for example CE•WEEE-logo12V 2AYONEO terminal Manufactured by Atos Worldline SA/NVMade in SingaporeRegistered DesignArticle N°: 9073000001Serial N°: AZY3694 1331®
YONEOPRODUCT MANUAL22 PUBLIClast updated 20/2/14 document release 1.0 pm_yon_logistics.fmMAC address labelFigure 13. MAC address labelThe MAC address label contains communications and software information.•MAC address, which can be–read from the barcode–consulted via software•HW/ID made up from a four-character prefix – 424B in the example – followed by the hexadecimal MAC address – 00B81901805A in the examplethe full HW/ID is not provided as a single barcode•HW (production) code, for example TT002this information can also be read from the barcode•REV is the hardware revision codeHW/ID 424B 00B81901805ATT002REV. A0MACHW

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