Worldline n v NEO512 Payment Terminal User Manual
Atos Worldline s.a./n.v. Payment Terminal
Contents
- 1. Product Manual
- 2. addendum to product manual
Product Manual
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| Document ID | 2938992 |
| Application ID | QVQVYiC0dd6XObzvv5FaZg== |
| Document Description | Product Manual |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 150.38kB (1879809 bits) |
| Date Submitted | 2016-03-23 00:00:00 |
| Date Available | 2016-03-23 00:00:00 |
| Creation Date | 2014-02-20 10:46:17 |
| Producing Software | Acrobat Distiller 10.1.2 (Windows) |
| Document Lastmod | 2014-02-20 11:37:16 |
| Document Title | untitled |
| Document Creator | FrameMaker 10.0.2 |
PRODUCT MANUAL YONEO contactless innovation •••••• an atos company YONEO PRODUCT MANUAL Legal disclaimer and copyrights The information in this document is subject to change without notice and shall not be construed as a commitment by Atos Worldline S.A./N.V. (“Worldline”) The content of this document, including but not limited to trademarks, designs, logos, text, images, is the property of Worldline and is protected by the Belgian Act of 30.06.1994 related to author’s rights and by the other applicable Acts. The word YONEO and other trademarks used in this document are the property of Worldline. Worldline trademarks used in this document are indicated. Linux is a registered trademark of Linus Torvalds, Java is a registered trademark of Sun Microsystems Inc. and ARM is a registered trademark of ARM Limited. The contents of this document can be reproduced by or on behalf of third parties with the prior written consent of Worldline and following its instructions. Worldline accepts no responsibility for errors and omissions introduced when translating or reworking this document. Except with respect to the limited licence to download and print certain material from this document for noncommercial and personal use only, nothing contained in this document shall grant any licence or right to use any of Worldline's proprietary material. While Worldline has made every attempt to ensure that the information contained in this document is correct, Worldline does not provide any legal or commercial warranty on the document that is described in this specification. The technology is thus provided “as is” without warranties of any kind, expressed or implied, included those of merchantability and fitness for a particular purpose. Worldline does not warrant or assume any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, product or processes disclosed. To the fullest extent permitted under applicable law, neither Worldline nor its affiliates, directors, employees and agents shall be liable to any party for any damages that might result from the use of the technology as described in this document (including without limitation direct, indirect, incidental, special, consequential and punitive damages, lost profits). These terms shall be governed by and construed in accordance with the laws of Belgium. You irrevocably consent to the jurisdiction of the courts located in Brussels for any action arising from or related to the use of this document. Document information document title YONEO product manual security unrestricted last modified 20 February 2014 owner Mohammad Reza Dayani author Niels Grundtvig Nielsen document release 1.0 © Atos Worldline 2013 YONEO PRODUCT MANUAL Contents About this book ............................................................................................................ 1 Who should read this book ...................................................................................... 1 Introduction .................................................................................................................. 3 Compact and versatile ............................................................................................. 3 Variants .................................................................................................................... 4 Technical specifications.............................................................................................. 5 Size and weight........................................................................................................ 5 Integration dimensions – built-in configuration......................................................... 6 Integration dimensions – surface-mounted configuration ........................................ 7 External interfaces ................................................................................................... 8 Contactless reader ................................................................................................... 9 Operating the contactless reader..................................................................... 10 Software engines for contactless transactions................................................. 10 Security application Modules (SAM) ...................................................................... 10 System on chip ASIC ............................................................................................. 10 Audio ...................................................................................................................... 11 Other features ........................................................................................................ 12 Accessories ................................................................................................................ 13 Card basket............................................................................................................ 14 Development environment ........................................................................................ 15 Approvals and norms ................................................................................................ 17 EMC emissions and immunity.......................................................................... 17 ESD immunity .................................................................................................. 17 Voltage fluctuations and transient.................................................................... 17 Safety............................................................................................................... 17 YONEO with GSM.................................................................................................. 18 YONEO with WLAN ............................................................................................... 18 Operating certifications ............................................................................................. 19 Operating conditions .............................................................................................. 19 Logistics information................................................................................................. 21 Terminal label ........................................................................................................ 21 MAC address label................................................................................................. 22 PUBLIC pm_YoneoTOC.fm document release 1.0 last updated 20/2/14 YONEO PRODUCT MANUAL ii – empty for double-sided printing – pm_YoneoTOC.fm YONEO PRODUCT MANUAL Figures Figure 1. YONEO with and without TFT colour display............................................ 4 Figure 2. General dimensions .................................................................................. 5 Figure 3. Internal mounting details for YONEO – built-in configuration.................... 6 Figure 4. Front panel opening for YONEO – built-in configuration........................... 6 Figure 5. Front/side view for YONEO – surface-mounted configuration .................. 7 Figure 6. Front panel opening for YONEO – surface-mounted configuration .......... 7 Figure 7. Indicators, connectors and controls .......................................................... 8 Figure 8. Front view.................................................................................................. 9 Figure 9. Worldline Application Specific Integrated Circuit (ASIC)......................... 11 Figure 10. MDB box ............................................................................................... 13 Figure 11. YONEO card basket.............................................................................. 14 Figure 12. Terminal label........................................................................................ 21 Figure 13. MAC address label................................................................................ 22 iii PUBLIC pm_YoneoLOF.fm document release 1.0 last updated 20/2/14 YONEO PRODUCT MANUAL iv – empty for double-sided printing – pm_YoneoLOF.fm YONEO PRODUCT MANUAL About this book This book provides product information about: • • • • • YONEO and its accessories technical specifications security considerations approvals and certifications, including applicable environmental regulations YONEO parts list Who should read this book This book is intended for: • • anyone who will be installing a YONEO in a vending machine or other equipment field and service technicians using the service unit Information from this book may be reused in other documentation such as a user guide PUBLIC pm_yon_about.fm document release 1.0 last updated 20/2/14 YONEO PRODUCT MANUAL – empty for double-sided printing – pm_yon_about.fm YONEO PRODUCT MANUAL Introduction The YONEO is an intelligent NFC reader for unattended payments without PIN, supporting a range of standards including EMV and Mifare. Smart design, including optional backlit TFT colour display, make for an enjoyable contactless payment experience. Small footprint – the reader complies with EVA standards – plus onboard Ethernet and serial interfaces make integration in the vending machine simple and intuitive. The YONEO is PCI 3.x and SRED/Open Protocols certified. It has been designed to run an almost unlimited number of applications and provide a complete solution for EMV payments. The YONEO can be integrated with: • a hybrid card reader (XENOA ECO), for low value/unattended payments where no PIN is required • a PIN pad (XENTEO/XENTEO ECO module), for transactions where a PIN is required for card verification Compact and versatile The YONEO takes up almost no space inside the vending machine: compare this with the footprint of a bank note acceptor (BNA) or coin detector. Typical integration scenarios for the YONEO include: • • • • • vending machines/kiosks petrol forecourts (stand-alone configuration) on-street and off-street parking dispensers and pre-payment meters self-service checkouts PUBLIC pm_yon_introduction.fm document release 1.0 last updated 20/2/14 YONEO PRODUCT MANUAL Variants The YONEO is available with or without a TFT 64K colour display. The display size is 320 x 240 pixels, 2.2 inches. Figure 1. YONEO with and without TFT colour display last updated 20/2/14 PUBLIC document release 1.0 pm_yon_introduction.fm YONEO PRODUCT MANUAL Technical specifications This chapter provides a summary of the technical specifications, followed by additional information on: • • • external interfaces System-on-Chip ASIC customisation options Size and weight 47.5 85.4 13.5 107.5 23 79.9 Figure 2. • • 8.3 General dimensions size 107.5 x 85.4 x 23 mm (h x w x d) weight: 200g PUBLIC pm_yon_techSpecs.fm document release 1.0 last updated 20/2/14 YONEO PRODUCT MANUAL Integration dimensions – built-in configuration 156.5 25 Figure 3. Internal mounting details for YONEO – built-in configuration 110 89.5±0.2 +0.3 86.5 0 TELECOM 108.5 0 118.1±0.2 +0.3 A B C 2. 50.8±0.2 Figure 4. Front panel opening for YONEO – built-in configuration last updated 20/2/14 PUBLIC document release 1.0 pm_yon_techSpecs.fm Integration dimensions – surface-mounted configuration Figure 5. Front/side view for YONEO – surface-mounted configuration 70±0.2 5.5 +0.3 86.5 0 +0.3 57.5 0 92±0.2 18±0.1 Figure 6. Front panel opening for YONEO – surface-mounted configuration PUBLIC pm_yon_techSpecs.fm A B C document release 1.0 last updated 20/2/14 YONEO PRODUCT MANUAL External interfaces There are six sockets available for connecting the YONEO to external peripherals. The picture below shows the sockets and LEDs in the connector area at the back of the YONEO A B C Figure 7. Indicators, connectors and controls 1 USB device USB 2.0 Full Speed (12MBit/sec) device interface, which can be used to connect to ePOS equipment/PC and to perform key loading. 2 Ethernet Ethernet connection 10/100 Mbit, using an RJ45 connector. 3 RS-232 RS-232 port with RTS/CTS flow-control, for connecting to peripherals such as ePOS equipment or a printer. The port allows connections up to 115,200 bps and is fitted with an 8p RJ45 connector. This port can also be used to power up the terminal. 4 RS-485 RS-485 port, which can be used to connect an external hybrid card reader. The port consists of a RS485 half duplex communication pair used for transmission and reception of data. It is fitted with an RJ45 (8p/8c) connector. 5 USB host USB 2.0 full speed (12MBit/sec) host interface, which can be used to connected to a USB stick or other storage device. 6 TTL TTL connector Microfit 43045, providing power supply, one output and up to three inputs: used to attach a peripheral to the terminal status LEDs three status LEDs indicate the status of the YONEO last updated 20/2/14 PUBLIC document release 1.0 pm_yon_techSpecs.fm Reset button The reset button is used to reset the terminal without unplugging the power. For application developers, it provides an easy way of rebooting the terminal. The reset button is slightly recessed to prevent accidental use. Menu button The menu button can be used to activate a menu on the payment terminal, for example to check settings. Contactless reader The YONEO contactless reader is ergonomically-designed and supports fast, fully secure payments with contactless cards and devices of all signalling schemes defined in the ISO14443 standard. Figure 8. Front view single lit LED – contactless field active three flashing LEDs – card reading in progress illuminated landing zone (driven by application) for contactless devices sticker area for indicating supported brands The landing zone for contactless payment is: • • illuminated, easily recognizable and accessible marked by the contactless symbol The contactless symbol is placed where the signal is strongest, and shows the "landing zone" where customers should tap the card or device PUBLIC pm_yon_techSpecs.fm document release 1.0 last updated 20/2/14 YONEO PRODUCT MANUAL Operating the contactless reader YONEO is designed for NFC operation, where cards/devices may be tapped on the front of the terminal. It can communicate with cards up to 40mm from the reader, in line with the EMV standard. Other characteristics include: • • • • • • • • contactless communication in 13.56MHz band contactless communication up to 424kbit/s ISO/IEC 14443A ISO/IEC 14443B MIFARE classic/desfire FeliCa ISO/IEC 18092 NFCIP-1 integrated LEDs indicate transaction progress The YONEO offers card holders the real “tap & go” experience. Thanks to the powerful antenna in the terminal, the contactless device only has to be held near the landing zone. Software engines for contactless transactions The MasterCard PayPass and the Visa payWave engines are available. Other engines, for example American Express ExpressPay, can be provided on customer request. Specific contactless applications are developed locally, since they deal with communications between terminal and host. Security application Modules (SAM) YONEO contains two internal chip card interfaces (type ID0) for security application modules (SAM). Both 3V and 5V SAMs can be read. Standard current provided to the SAMs is 55 mA. To reach the SAM slots, the telecom cover needs to be opened. System on chip ASIC The system-on-chip engine for the new generation of terminals from Worldline is a hightech Application Specific Integrated Circuit (ASIC) 10 last updated 20/2/14 PUBLIC document release 1.0 pm_yon_techSpecs.fm Figure 9. Worldline Application Specific Integrated Circuit (ASIC) The system-on-chip engine for the new generation of terminals from Worldline is a hightech Application Specific Integrated Circuit (ASIC). For the YONEO, this single chip provides all essential features, including: • 2 x 32 bit ARM926 EJS processor cores – – • • • • • • • security / communication core (MP1) application / communication core (MP2) 64 MB RAM memory 128 MB NAND Flash memory real-time clock (RTC) hardware DES / 3-DES encryption device hardware RSA accelerator hardware Pseudo Random Generator (PRG) Linux operating system Audio YONEO is equipped with a buzzer for audible feedback to the user. It has been developed to generate monotone buzzer-sounds, but music and voice output are possible as well. Voice output needs low-level support, which is available on customer request. 11 PUBLIC pm_yon_techSpecs.fm document release 1.0 last updated 20/2/14 YONEO PRODUCT MANUAL Other features security 3DES, AES and RSA encryption algorithms DUKPT key management (other schemes available on request) SSL (v3.0) additional security schemes available power power supply: 12 V, 2 A different power management profiles can be used software Linux operating system Linux-based development kit (C and Java) secure remote download of software hardware integration options hardware integration kit key-loading interface communications and peripherals standard Ethernet interface 1 x vending machine controller (RS232) 1 x vending machine controller (USB device) 1x USB host interface 1 x optional MDB interface peripheral I/O available (1 out, 3 in) 12 last updated 20/2/14 PUBLIC document release 1.0 pm_yon_techSpecs.fm YONEO PRODUCT MANUAL Accessories A number of optional accessories are available, to make the YONEO easier to use and integrate: communication boards Separate boards and external antennas are available for Bluetooth/WiFi, 2G and 2G/3G communications. Only one board at a time can be fitted. Any extra communication board must be requested when ordering the YONEO. debug cable and connector To facilitate software development, a debug cable and connector is available. (this component is delivered as standard with a YONEO development terminal) The cable connects to the internal electronics of the terminal, making it possible to develop and validate a payment application on a PC before transferring it to the terminal. MDB box Figure 10. MDB box – – external accessory to power and connect YONEO via MDB protocol – 3 connections: RS232, Mini-fit TTL, MDB TTL. easy to install in machine, complies with EVA CVS standard for external dimensions of internal module power adaptor plug-in adaptor, 12V DC, 2A 13 PUBLIC pm_yon_accessories.fm document release 1.0 last updated 20/2/14 YONEO PRODUCT MANUAL Card basket The terminal can be equipped with a basket which can hold a card or key during a transaction so that the user does not need to hold his card against the terminal all the time. This can be interesting for transaction times longer than 500ms, for example when a member of a closed user group wants to load a card. Availability of this accessory depends on demand. Please check before ordering. Figure 11. YONEO card basket 14 last updated 20/2/14 PUBLIC document release 1.0 pm_yon_accessories.fm YONEO PRODUCT MANUAL Development environment Developing custom applications for the YONEO is supported by a development terminal and a complete software development kit (SDK). SDK The YONEO platform includes a professional, full-featured, Linux-based application development environment supporting both C and Java. development frameworks – backward-compatibility environment (SBCE), making it easy to port existing applications to YONEO – application programming environment (MAPS) for Worldline System-on-Chip technology, for developing new applications that exploit the full functionality of YONEO comprehensive set of development tools C and Java development tools for MAPS and SBCE applications comprehensive documentation – description of the Application Programming Interfaces (API) for C and Java, for MAPS and SBCE – introduction to the System-on-Chip hardware, software and security architecture – – interface design guidelines for System-on-Chip applications application development and porting guidelines 15 PUBLIC pm_yon_devEnv.fm document release 1.0 last updated 20/2/14 YONEO PRODUCT MANUAL 16 – empty for double-sided printing – pm_yon_devEnv.fm YONEO PRODUCT MANUAL Approvals and norms EMC emissions and immunity EN61000-3 Electromagnetic compatibility (EMC) – Part 3, Testing and measurement techniques Section 2, Limits for harmonic current emissions (equipment input currentู 16A per phase) EN61000-4 Electromagnetic compatibility – Part 4: Testing and measurement techniques Section 3, Electromagnetic compatibility – conducted disturbances induced by radio-frequency field: Immunity test Section 5, Surge immunity Section 6, Immunity to conducted disturbances induced by radio-frequency fields Section 8, Power frequency magnetic field: Immunity test EN55022 Limits and methods of measurement of radio disturbance characteristics of ITEequipment ESD immunity EN61000-4 Electromagnetic compatibility – Part 4: Testing and measurement techniques Section 2: Electrostatic discharge immunity test Voltage fluctuations and transient EN61000-3 Electromagnetic compatibility – Part 3: Testing and measurement techniques Section 3: Limitation of voltage fluctuations and flicker in low voltage supply systems for equipment with rate current ู 16A per phase EN61000-4 Electromagnetic compatibility – Part 4: Testing and measurement techniques Section 4: Electrical fast transient / burst immunity test Section 11: Voltage dips, short interruptions and voltage variations immunity test Safety EN60950-1 Information technology equipment. Safety. General requirements 17 PUBLIC pm_yon_approvals.fm document release 1.0 last updated 20/2/14 YONEO PRODUCT MANUAL YONEO with GSM EN301 489 Electromagnetic compatibility and radio spectrum matters (ERM); Electromagnetic compatibility (EMC) standard for radio equipment and services Part 1: Common technical requirements Part 7: Specific conditions for mobile and portable radio and ancillary equipment of digital cellular radio telecommunications systems (GSM and DCS) EN301 511 Global system for mobile communications (GSM); Harmonized EN for mobile stations in the GSM 900 and GSM 1800 bands covering essential requirements of article 3.2 of the R&TTE directive (1999/5/EC) YONEO with WLAN EN301 489 Part 1: Common technical requirements Part 17: Specific conditions for 2.4 GHz wideband transmission systems and 5 GHz high performance RLAN equipment EN300 328 Electromagnetic compatibility and radio spectrum matters (ERM) Wideband transmission systems Data transmission equipment operating in the 2.4 GHz ISM band and using wideband modulation techniques Harmonised EN covering essential requirements under article 3.2 of the R&TTE directive 18 last updated 20/2/14 PUBLIC document release 1.0 pm_yon_approvals.fm YONEO PRODUCT MANUAL Operating certifications • • • • • vandal-proof (IK07 with display; IK10 without display) water-proof (IP65 rating) flammability rating ANSI/UL 94 V-0 RoHS2 Directive 2011/65/EU WEEE Directive 2002/96/EC Operating conditions The terminal is designed for unattended outdoor use. temperature • • • operating temperature for YONEO with display: -20°C to +60°C operating temperature for YONEO without display: -20°C to +70°C storage temperature: -25°C to +70°C humidity • • operational humidity: 0 to 90% RH non-condensing storage humidity: 0 to 95% RH 19 PUBLIC pm_yon_operating.fm document release 1.0 last updated 20/2/14 YONEO PRODUCT MANUAL 20 – empty for double-sided printing – pm_yon_operating.fm YONEO PRODUCT MANUAL Logistics information This chapter provides: • • samples of labels for the YONEO terminal, accessories and packaging information on product packaging Terminal label ® terminal YONEO Article N°: 9073000001 Serial N°: Manufactured by Atos Worldline SA/NV AZY3694 Made in Singapore 1331 12V 2A Registered Design Examples of product labels are provided to show what information is given on each label. Minor differences in layout may occur. Figure 12. Terminal label The YONEO terminal label shows: • • • maker’s name: Atos Worldline model name: YONEO article number, referring to the specific terminal hardware This number identifies the specific terminal hardware and customisations, and is used for certification purposes. It is not the same as the commercial article number mentioned on the packaging box, which is customer-specific. • serial number: – – • • • • • human-readable, for example Serial N°: AZY3694 barcode production date in the format yywk, so 1331 for week 31 in 2013 country of origin: Made in Singapore voltage and current: 12.0 VDC 2 A safety labels, for example CE WEEE-logo 21 PUBLIC pm_yon_logistics.fm document release 1.0 last updated 20/2/14 YONEO PRODUCT MANUAL HW/ID 424B 00B81901805A HW TT002 REV. A0 MAC MAC address label Figure 13. MAC address label The MAC address label contains communications and software information. • MAC address, which can be – – • read from the barcode consulted via software HW/ID made up from a four-character prefix – 424B in the example – followed by the hexadecimal MAC address – 00B81901805A in the example the full HW/ID is not provided as a single barcode • HW (production) code, for example TT002 this information can also be read from the barcode • REV is the hardware revision code 22 last updated 20/2/14 PUBLIC document release 1.0 pm_yon_logistics.fm
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