Wyse Technology WT3235 Window Based Terminal User Manual

Wyse Technology Window Based Terminal

User Manual

Compaq Evo T20 and Compaq T1010NT Embedded TerminalsQuick Reference Guide
iiCopyright NoticeThe information in this document is subject to change.COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FORTECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN;NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROMTHE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.This document contains information protected by copyright. No part of thisdocument may be photocopied or reproduced in any form without prior writtenconsent from Compaq Computer Corporation.© 2001 Compaq Computer Corporation. All rights reserved. Created in the UnitedStates.This manual and the software and firmware described in it are copyrighted. Youmay not reproduce, transmit, transcribe, store in a retrieval system, or translate intoany language or computer language, in any form or by any means, electronic,mechanical, magnetic, optical, chemical, manual or otherwise, any part of thispublication without express written permission.TrademarksCOMPAQ and the Compaq logo are registered in the U.S. Patent and Trademarkoffice. Evo is a trademark of Compaq Information Technologies Group, L.P. in theUnited States and other countries.ICA is a registered trademark and MetaFrame is a trademark of Citrix Systems Inc.Microsoft, Windows, are registered trademarks of Microsoft Corporation.Product names mentioned herein may be trademarks and/or registered trademarksof their respective companies.The Energy Star emblem does not represent endorsement of any product orservice.Specifications subject to change without notice.Restricted Rights LegendUse, duplication, or disclosure by the Government is subject to restrictions as setforth in subparagraph (c)(1)(ii) of the Rights in Technical Data and ComputerSoftware clause at DFARS 252.227-7013
iiiPatentsThe Compaq product(s) described herein is (are) covered by U.S. Patent No.5,918,039 and other patents pending.
ivFCC StatementThis equipment has been tested and found to comply with the limits for either ClassA or Class B digital devices (refer to “Terminal Requirements Compliance”)pursuant to Part 15 of the FCC Rules. These limits are designed to providereasonable protection against harmful interference in a residential installation. Thisequipment generates, uses, and can radiate radio frequency energy and, if notinstalled and used in accordance with the instructions, may cause harmfulinterference to radio communications. However, there is no guarantee thatinterference will not occur in a particular installation. If this equipment does causeharmful interference to radio or television reception, which can be determined byturning the equipment off and on, the user is encouraged to try to correct theinterference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and the receiver.• Connect the equipment into an outlet on a circuit different from that to which thereceiver is connected.• Consult the dealer or an experienced radio/TV technician for help.CautionChanges or modifications not covered in this manualmust be approved in writing by the manufacturer’sRegulatory Engineering department. Changes ormodifications made without written approval may voidthe user’s authority to operate the equipment.Terminal Requirements ComplianceThe T1010 and Evo T20 terminals meet Class B requirements.Canadian DOC NoticesClass AThis digital apparatus does not exceed the Class A limits for radio noise emissionsfrom digital apparatus set out in the Radio Interference Regulations of theCanadian Department of Communications.Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant leslimites applicables aux appareils numériques de la classe A prescrites dans leRéglement sur le brouillage radioélectrique édicté par le Ministère desCommunications du Canada.
vClass BThis digital apparatus does not exceed the Class B limits for radio noise emissionsfrom digital apparatus set out in the Radio Interference Regulations of theCanadian Department of Communications.Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant leslimites applicables aux appareils numériques de la classe B prescrites dans leRéglement sur le brouillage radioélectrique édicté par le Ministère desCommunications du Canada.IEC/EN NoticeThis product conforms to the requirements of IEC950 and EN60950.This product conforms to requirements of EN55022 for Class A equipment orEN55022 for Class B equipment (refer to “Terminal Requirements Compliance”).Cable NoticeThe use of shielded I/O cables is required when connecting this equipment to anyand all optional peripheral or host devices. Failure to do so may cause interferenceand violate FCC and international regulations for electromagnetic interference.
viControl No. 075BLicense AgreementYOU SHOULD CAREFULLY READ THE FOLLOWING TERMS ANDCONDITIONS BEFORE USING THIS SOFTWARE (TOGETHER WITH ANYSUPPLIED DOCUMENTATION, HEREAFTER "SOFTWARE"), WHICH IS OWNEDBY THE MANUFACTURER OR ITS LICENSORS. USING THIS SOFTWAREINDICATES YOUR ACCEPTANCE OF THE FOLLOWING TERMS ANDCONDITIONS. THE MANUFACTURER’S LICENSORS ARE INTENDEDTHIRD-PARTY BENEFICIARIES UNDER THIS AGREEMENT.GrantYou may use the Software in or in conjunction with Your manufacturer-producedhardware (Terminal). You have the right to use this Software by loading it onto acomputer containing the capability of transferring the Software (in whole or in part)to the manufacturer-produced hardware. You may use the Software in this fashionas many times as necessary, so long as such use is always in conjunction with themanufacturer-produced Terminal. You may transfer ownership of the Terminal andequipment, including the right to use the Software to another party so long as thatparty agrees to accept these terms and conditions.YOU MAY NOT USE, COPY, MODIFY, TRANSLATE OR TRANSFER THESOFTWARE,ORMODIFICATIONTHEREOF,INWHOLEORINPART,EXCEPTAS EXPRESSLY PROVIDED FOR IN THIS LICENSE. YOU MAY NOTDECOMPILE, REVERSE ENGINEER OR OTHERWISE DECODE OR ALTERTHE SOFTWARELimit of LiabilityUNDER NO CIRCUMSTANCES SHALL MANUFACTURER BE LIABLE FORTECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN,LOSS OF DATA, COST OF COVER, OR ANY INCIDENTAL ORCONSEQUENTIAL DAMAGES, HOWEVER CAUSED AND ON ANY THEORY OFLIABILITY. THESE LIMITATIONS SHALL APPLY EVEN IF MANUFACTURER ORITS RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCHDAMAGES, AND NOTWITHSTANDING ANY FAILURE OF ESSENTIALPURPOSE OF ANY LIMITED REMEDY PROVIDED HEREIN.YOU AGREE THAT THESE ARE THE ONLY APPLICABLE TERMS OFAGREEMENT BETWEEN US COVERING SOFTWARE AND THAT THEYSUPERSEDE ANY OTHER COMMUNICATIONS (ORAL OR WRITTEN)BETWEEN US RELATING TO THE SOFTWARE.
viiExport RestrictionsYou agree You will not export or transmit the Software to any country to whichexport is restricted by applicable US law or regulation without the written approvalof the appropriate US Government organization.U.S. Government Restricted RightsThe Software is provided with RESTRICTED RIGHTS. Use, duplication ordisclosure by the Government is subject to restrictions as set forth in subparagraph(c)(1)(ii) of the Rights in Technological Data and computer software clause atDFARS 252.227-7013 or in subparagraphs (c)(1) and (2) of the CommercialComputer Software-Restricted Rights at 8 C.F.R. 52-227-19 as applicable.
ContentsIntroducing the Evo T20 and T1010 Terminals 1About This Book 1Evo T20 1Evo T20 Features 2T1010 Terminal 4T1010 Terminal Features 4Extended Windows NT Embedded Features 6Extended Control Panel Features 7Extended Program Features 8Using Your Sysytem 9Logging On 9Time Synchronization 9Joining A Domain 10Shutting Down 10The Windows NT Embedded Desktop 12Users Desktop 12Administrators Desktop 14About Dialog Box 16Application Notes 16Drive Z: 16Drive C: and Flash 16Saving Files 16Upgrading Firmware 16Mapping Network Drives 18Domain Participation 18Setting Keyboard Languages 19Remote Administrator Support 20Shadowing 20
Compaq Evo T20TM andCompaq T1010 TerminalsQuick Reference GuideIntroducing the Evo T20 and T1010 TerminalsCompaq Evo T20 and Compaq T1010 terminals use the Windows NT® Embeddedoperating system to display windows rather than the classic text-based display.These computers are designed to connect to Windows Terminal Server (WTS) andWindows 2000 servers via Remote Desktop Protocol (RDP) and IndependentComputing Architecture (ICA). RDP is the Microsoft presentation service protocolfor connecting to Windows terminal servers. ICA is the Citrix presentation serviceprotocol for Windows NT servers. Both allow an application’s user interface toexecute on a NT Embedded-based terminal while the application’s logic executeson the server.About This BookThis publication is a supplement to the standard Windows NT Embeddeddocumentation supplied by Microsoft Corporation, which is also available on theMicrosoft web site at http://www.microsoft.com/windows/embedded/nt/. Thisdocument explains the differences, enhancements, and additional featuresprovided by Compaq with the thin client. No attempt has been made in thispublication to document the standard NT features found in this product.Evo T20The Compaq Evo T20 terminal is a small footprint, low profile, modular NTEmbedded-based terminal. The connections for monitor, network and USB I/Odevices are on the back panel of the terminal. Figure 1 shows the Evo T20 terminal.
2The Evo T20 supports only USB serial communications. Keyboard and mouseconnections are accomplished using the USB ports on the back of the terminal.Figure 1 Evo T20 Thin ClientEvo T20 FeaturesThe following list outlines the key features of the Evo T20 terminal.• Windows 3.1, Windows 95, Windows 98, and Windows NT applications viaWindows 2000 or Windows Terminal Server• RDP and ICA application compliant• 10/100 Base-T network communications•DualUSBports• Extended color support up to 16 bits• Support for monochrome or color monitorThe following items are provided with Evo T20 terminals.• Power cord and power supply• Keyboard and mouse• Installation and user information
3Use Figure 2 to connect power supply/power cord, monitor, keyboard, mouse,ethernet, and other external devices such as headphones to your terminal.Figure 2 Evo T20 Back Panel
4T1010 TerminalThe T1010 terminal is a modular-type NT Embedded-based terminal. Theconnections for its peripherals such as the monitor, keyboard, and mouse are onthe back panel of the thin client. Figure 3 shows the T1010 terminal.Figure 3 T1010 TerminalT1010 Terminal FeaturesThe following list outlines the key features of the T1010 terminal.• Windows 3.1, Windows 95, Windows 98, and Windows NT applications viaWindows 2000 or Windows Terminal Server• RDP and ICA application compliant• 10/100 Base-T network communications• Dual high-speed serial ports• Parallel printer port• USB port (See Note)• Extended color support up to 16 bits
5• Support for monochrome or color monitor• Desktop housingNoteUSB and Option card slot will be supported in futurereleases.The following items are provided with T1010 thin clients.• Power cord and power supply• Keyboard and mouse• Installation and user informationUse Figure 4 to connect power supply/power cord, monitor, keyboard, mouse,network (ethernet), and other external devices such as headphones to yourterminal.
6Figure 4 T1010 Back PanelExtended Windows NT Embedded FeaturesThe NT Embedded based terminal’s operating system has extended features notfound in standard Windows NT. With the exception of Microsoft Client ConnectionManager and Citrix Program Neighborhood, extended NT Embedded features areonly available through Administrator logon accounts.COM 1COM 2OptionKeyboardMicrophoneHeadphoneVideoParallelMousePowerNetworkUSB
7Extended Control Panel Features•RamdiskThe Ramdisk is volatile memory space set aside for temporary user datastorage. Use the Ramdisk Configuration dialog box to configure the Ramdisksize. See the following figure.Figure 5 Ramdisk Configuration Dialog Box•Time SyncSynchronize the terminal’s time to the server’s time.•WinlogUse the Specify Logon Information dialog box to enter logon information:· Enable Autologon· Default User Name· Default Password· Default Domain.See the following figure.
8Figure 6 Specify Logon Information Dialog BoxExtended Program Features•Terminal Services ClientClient Connection ManagerUse this feature to create shortcuts to terminal servers.See Microsoft Windows/Windows NT documentation for a detailed explanationand instructions on how to use the Client Connection Manager. It is available onthe web at http://www.microsoft.com/windows/embedded/nt/.Terminal Services ClientUse this feature to connect to available servers.See Microsoft Windows/Windows NT documentation for a detailed explanationand instructions on how to use the Terminal Services Client. It is also availableon the web at http://www.microsoft.com/windows/embedded/nt/.•Image UpgradeUpgrade individual terminals using the Image Upgrade dialog box. Forinformation about this dialog box see the Application Notes.•WinVNCThe WinVNC application is available only to administrators and allows them toremotely log on and control a terminal. This is a freeware product and thedocumentation may be found on the web at http://www.uk.research.att.com/vnc.
9Using Your SysytemLogging OnThe Auto Logon feature is enabled as a factory default. Use the Specify LogonInformation dialog box to:• change the Default User Name• change the Default Password• enable or disable Auto LogonThe Specify Logon Information dialog may be accessed with the followingspecial key sequence: Tab,Home,End,←,→.After completing this key sequence, the next dialog box to display will be theSpecify Logon Information dialog box. Make one of the following choices:• As an Administrator, enter Administrator in both the User Name andPassword fields• As a User, enter User in both the User Name and Password fieldsThe default for the Logon Information dialog box is User.NoteThe passwords are case sensitive. The administrator’spassword is uppercase A followed by all lowercasecharacters. The user’s password is uppercase Ufollowed by all lowercase characters.Passwords can be changed using Ctrl+Alt+Del |Change Password.Forsecuritypurposes it is recommended that the administrator default password be changed.Time SynchronizationThe Dimension 4 time sync application automatically launches each time theterminal is started. It searches pre-configured time servers in sequence until itconnects and sets the time on the terminal. The application then automaticallyexits. If the application cannot connect with a time server within approximately 15seconds it will time-out and close. The time on the terminal will not be accurate.
10Joining A DomainNoteIf you are joining a domain you must have a uniquesystem ID (SID). All terminals are shipped from thefactory with identical SIDs. Therefore, before joining adomain with your unit, change the SID.Contact your System Administrator to have this done.NoteSystem Administrators: If you do not already have theappropriate utility to change the SID, contact yoursoftware supplier.Shutting DownShutting down the NT Embedded based T1010 Terminal varies slightly fromstandard Microsoft Windows and Windows NT based equipment. To shut down,Restart, or Logoff, simply click the Start button in the Task Bar and select theappropriate action from the Start pop-up menu. (See the following figure).NoteYou may also logoff by using the Ctrl + Alt + Del key combination.
11Figure 7 User and Administrator Start Menus
12The Windows NT Embedded DesktopWhen you log on as an administrator, a dialog box displays over the desktop for ashort period of time. This dialog box shows the current time as its title. When thisoccurs, the terminal is synchronizing its local time with the server’s local time. Youcan invoke and use this dialog box again using Start |Settings | Control Panel |Time Sync.Users DesktopWhen you first turn on your terminal and log on as a user, the desktop in Figure 8will display. The Start menu for the user contains the following top-level items:•About•Citrix Program Neighborhood•Client Connection Manager•Internet Explorer•Logoff•Restart•Shut Down & Power Off•Programs•Documents•HelpNoteFor information about the functionality of the menuitems, refer to Microsoft or third-party documentation,as appropriate.NoteIf you have a custom firmware image in your Compaqterminal, it may have more or fewer top-level items andStart menu options.
13Figure 8 Users Desktop
14Administrators DesktopWhen you first turn on your terminal and log on as administrator, the desktop inFigure 9 will display. The Start menu for the administrator contains the followingtop- and secondary-level items:•About•Logoff•Restart•Shut Down & Power Off•Programs, including Citrix Program Neighborhood, Internet Explorer,winvnc, Startup,Terminal Services Client,Command Prompt,ImageUpgrade,andWindows Explorer•Documents•Settings, including Control Panel,Printers and Taskbar•Find•Help•RunNoteFor information pertaining to the functionality of themenu items, refer to Microsoft or third-partydocumentation, as appropriate.NoteIf you have a custom firmware image in your Compaqterminal, it may have more or fewer top-level items andStart menu options
15Figure 9 Administrators Desktop
16About Dialog BoxClick About in the Start menu to display the About dialog box for generalinformation about the Compaq terminal.Application NotesDrive Z:Drive Z: is onboard volatile memory (Ms-ramdrive) on the logic board of theterminal. Because drive Z: is volatile memory, we recommend that you do not savedata that you want to keep on this drive.Drive C: and FlashDrive C: is onboard non-volatile Flash (memory) on the logic board of the terminal.It is recommended that you do not write to drive C:. Writing to C: reduces the size ofthe Flash. If the Flash size is reduced to 3 megabytes, the terminal becomesunstable. If Flash size is reduced to 2 megabytes, the terminal’s image isirreparably damaged.Items that are written to Flash during normal operations are:• Favorites• Created connections• Delete/edit connections•HistorySaving FilesSave files that you want to keep on a server rather than on your terminal.Upgrading FirmwareThere are three methods for upgrading the firmware:1. For remote upgrades use RapportTM Administrative Software.2. For single local upgrades, use Image Upgrade. Use this method to upgradeone terminal at a time. Invoke the function using Start |Programs |ImageUpgrade.TheImage Upgrade dialog box shown in Figure 10 displays.
17a. Type the Shared Drive Path to the directory where the upgrade can befound. (See Figure 10.)b. Type the User Name.c. Type the Password.d. Type the Domain Name for which the user name and password you enteredin steps b and c are valid.Figure 10 Image Upgrade Dialog Box3. For local multiple upgrades, use the AT command. Use this method toautomatically upgrade several terminals in your local network. Invoke thecommand line using Start |Programs |Command Prompt. The command linedisplays. Enter the AT command and command parameters that areappropriate. The complete syntax follows:AT [\\computer name] [ [id] [/DELETE] | /DELETE [/YES]]
18AT [\\computer name] time [/INTERACTIVE][/EVERY:date[,...] | /NEXT:date[,...]] “command”Where:\\computer name is the remote terminal.id is an identification number assigned to a scheduled command./DELETE cancels a scheduled command./YES is used with the cancel all jobs command when no further confirmation isrequired.time /INTERACTIVE allows the job to interact with the desktop of the userwho is logged on at the time./EVERY:date[,...] runs the command on the specified day(s)./NEXT:date[,...] runs the command on the next occurrence of the day.“command” is a Windows NT command to run a batch program.Example:at 12:00 /every:m,t,w,th,f,sa,su upgrade.exeNoteTime should be in 24-hour format (i.e., 0300, 2300).Use these parameters in a batch program toautomatically upgrade terminals.Mapping Network DrivesYou can map network drives if you log on as an Administrator. You can not mapnetwork drives if you log on as a User. The mappings are retained if the terminal isrebooted.Domain ParticipationWrite roaming profiles to Z:. The profiles need to be limited in size and will not beretained if the terminal is rebooted.
19Setting Keyboard LanguagesKeyboard languages may be set only by an administrator. Setting the languagecomprises two actions with several steps.The first action is getting the region for the desired language to appear in theKeyboard Properties dialog box (and for it to be retained after you close the box).1. Click on Start |Settings |Control Panel.2. Double-click on the Regional Settings icon.3. Click on the Regional Settings tab.4. Select the region appropriate to the keyboard language.5. Click on the Input Locales tab.6. Select the appropriate language from the list.7. Click on the Set as Default button.8. Click Apply.9. Click OK.The second action applies to changing to a language other than the one you justselected in the steps above.The following steps apply to regions that now appear in the Keyboard Propertiesbox:1. Click Start |Settings |Control Panel.2. In the Control Panel window, double-click Keyboard.TheKeyboardProperties dialog box appears.3. Click the Input Locales tab. The Language appears in the list. Use theprocedure outlined above to add regions to this list.4. Select the desired language from the list.5. Click Set as Default.6. Click Apply.7. Click OK.NoteThe terminal must be shut down and restarted for thechanges to take effect.
20Remote Administrator SupportMicrosoft Windows NT Embedded on windows-based terminals now supportsRemote Administrator software functions.Remote Administrator software allows a system administrator to observe terminaluse (shadowing), accomplish software updates remotely, and perform otheradministrative and maintenance activities without physically touching the clientterminal.ShadowingShadowing must be enabled from the client terminal. It is used primarily fortroubleshooting purposes, allowing the system administrator to observe useractions and the results of those actions. It is also possible for the shadower to takecontrol of the terminal.Enabling ShadowingShadowing is enabled by starting the WinVNC client. WinVNC is only availablewhen logged in as a terminal administrator.Shadowing may also be enabled remotely on the terminal using the RemoteAdministrator Software.

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