XAVi Technologies 6219X1 ADSL2+MODEM User Manual

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I User Manual AR396 ADSL2+ Gateway with 4-port Ethernet Switch 802.11b/g Wireless AP Issue 1.0 31 July 2009

AR396 User’s Guide II XAVi Technologies Corporation Tel: +886-2-2995-7953 9F, No. 129, Hsing Te Road, Sanchung City, Taipei County 241, Taiwan Copyright © 2009, XAVi Technologies Corporation Information in this manual is subject to change without notice. No part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying or scanning, for any purpose, without the written permission of XAVi Technologies Corporation. XAVi Technologies Corporation provides this documentation without warranty of any kind, implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

AR396 User’s Guide III TTaabbllee ooff CCoonntteennttss 1 Introduction................................................................................................. 1 Features ................................................................................................................................1 Device Requirements ...........................................................................................................2 2 Getting to know the device........................................................................ 3 Parts Check...........................................................................................................................3 Front Panel............................................................................................................................4 Rear Panel ............................................................................................................................5 3 Connecting your device............................................................................. 6 Connecting the Hardware.....................................................................................................6 Step 1. Connect the WAN port to ADSL network ......................................................................... 7 Step 2. Connect the Ethernet cable ..............................................................................................7 Step 3. Attach the power connector ..............................................................................................7 Step 4. Configure your Ethernet PCs............................................................................................ 7 Or, step 5. Install a Wireless card and connect Wireless PCs if the device is with wireless interface ......................................................................................................................................... 7 Next step........................................................................................................................................ 7 4 Getting Start with the Web pages.............................................................8 Accessing the Web pages....................................................................................................8 Testing your Setup..............................................................................................................10 5 Device Information ...................................................................................11 Summary.............................................................................................................................11 WAN....................................................................................................................................11 Statistic................................................................................................................................12 Route...................................................................................................................................14 ARP.....................................................................................................................................14 DHCP ..................................................................................................................................14 6 Advanced Setup........................................................................................15 WAN....................................................................................................................................15 PPP over ATM (PPPoA) and PPP over Ethernet (PPPoE)........................................................ 17 MAC Encapsulation Routing (MER)............................................................................................ 20 IP over ATM (IPoA)...................................................................................................................... 21 Bridging........................................................................................................................................ 21 LAN......................................................................................................................................22 Ethernet Mode ....................................................................................................................23 NAT (Network Access Translation)....................................................................................24 Virtual Server ............................................................................................................................... 24 Port Triggering ............................................................................................................................. 25

AR396 User’s Guide IV DMZ ............................................................................................................................................. 26 Security ...............................................................................................................................27 IP Address Filter .......................................................................................................................... 27 Parental Control..................................................................................................................29 Quality of Service................................................................................................................30 Queue Configuration ................................................................................................................... 31 QoS Classification ....................................................................................................................... 32 Routing................................................................................................................................33 Default Gateway .......................................................................................................................... 33 Static Route ................................................................................................................................. 34 Policy Routing.............................................................................................................................. 35 RIP ............................................................................................................................................... 36 DNS.....................................................................................................................................36 DNS Server.................................................................................................................................. 36 Dynamic DNS.............................................................................................................................. 37 DSL......................................................................................................................................38 Interface Grouping ..............................................................................................................38 IPSec...................................................................................................................................40 Certificate ............................................................................................................................41 Local Certificates ......................................................................................................................... 41 Trusted CA Certificate ................................................................................................................. 43 7 Wireless Setup..........................................................................................45 Basic....................................................................................................................................45 Security ...............................................................................................................................46 MAC Filter ...........................................................................................................................50 Wireless Bridge...................................................................................................................50 Advanced ............................................................................................................................51 Station Information..............................................................................................................52 8 Diagnostic.................................................................................................. 53 Diagnostic............................................................................................................................53 9 Management.............................................................................................. 54 Settings ...............................................................................................................................54 Backup......................................................................................................................................... 54 Update ......................................................................................................................................... 54 Restore Default............................................................................................................................ 55 System Log .........................................................................................................................55 SNMP Agent .......................................................................................................................56 TR-069 Client......................................................................................................................56 Internet Time.......................................................................................................................58 Access Control....................................................................................................................58 Service......................................................................................................................................... 58 IP Address ................................................................................................................................... 59

AR396 User’s Guide V Password..................................................................................................................................... 60 Update Software.................................................................................................................60 Save / Reboot .....................................................................................................................61 Appendix A - Configuring the Network Settings..............................................62 Configuring Ethernet (LAN) Card.......................................................................................62 Before you begin.......................................................................................................................... 62 Windows XP PCs ........................................................................................................................ 62 Assigning static IP addresses to your PCs ................................................................................. 62 Configuring Wireless LAN card..........................................................................................63 Wireless card and drivers............................................................................................................ 63 Configuring wireless device......................................................................................................... 63 Appendix B - Troubleshooting ...........................................................................64 Troubleshooting Suggestions.............................................................................................64 IP Utilities for diagnostic......................................................................................................65 Ping.............................................................................................................................................. 65 Nslookup...................................................................................................................................... 65 Appendix C - Specification .................................................................................67 Appendix D - Warranties ..................................................................................... 69 Appendix E - Contact information......................................................................70

I Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: z Reorient or relocate the receiving antenna. z Increase the separation between the equipment and receiver. z Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. z Consult the dealer or an experienced radio/TV technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter. FCC/IC Radiation Exposure Statement: This equipment complies with FCC/IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. Country Code selection feature to be disabled for products marketed to the US/CANADA This Class [B] digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du Canada.

AR396 User’s Guide 1 1 Introduction Congratulations on becoming the owner of the AR396 gateway. You will now be able to access the Internet using your high-speed connection. The AR396 is a gateway integrating ADSL2+, 4 Ethernet ports switch and 802.11g wireless interfaces into one device which provides the most flexibility and efficiency way to you. You could connect devices like PCs, Set-Top-Box, ATA, servers and so on easily by Ethernet and wireless interfaces to enjoy data, voice, and video services immediately through high speed connection. This User Guide will show you how to connect your AR396 gateway and how to customize its configuration to get the most out of your new product. Features The list below contains the main features of the device (AR396) and may be useful to users with knowledge of networking protocols. The chapters throughout this guide will provide you with enough information to get the most out of your device. The features include:  High Speed Asymmetrical Data Transmission on Twisted Copper Pair Wire  Service providers can deploy ADSL rapidly over existing wire infrastructure  Integrates the phone filter  Compatible and interoperable with most central office site ADSL DSLAM or Multi-service Access Systems.  Integrated four-port 10/100BaseTX Ethernet switch with speed-sensing and crossover detection automatically  802.11b/g WLAN supports up to 54 Mbps transmission rate  Provides wireless secure transmitting encryption by either 802.1x; WEP; WEP2; WPA; WPA2; TKIP; AES  Support Networking protocols such as PPP, Routing, RIP and so on  Support DHCP client and server for IP management  Support Port Forwarding (virtual server) and MAC address filtering  Network address translation (NAT) functions to provide security for your LAN and multiple PCs surfing Internet simultaneously.  Configuration and management by Web-browser through the Ethernet interface and remotely through WAN interface  Firmware Supports TR-069 for auto-provisioning and configuration.  Upgradeable through HTTP (web browser)

AR396 User’s Guide 2 Device Requirements In order to use the device, you must have the following:  High speed broadband service  Instructions from your ISP on what type of Internet access you will be using, and the IP addresses needed to set up access  One or more computers, each containing an Ethernet card (10Base-T/100Base-T network interface card (NIC)).  For system configuration using the supplied web-based program in PC. Note You do not need to use a hub or switch in order to connect more than one Ethernet PC to the device. Instead, you can connect up to four Ethernet PCs directly to the device using the ports labeled LAN1 to LAN4 on the rear panel.

AR396 User’s Guide 3 2 Getting to know the device Parts Check In addition to this document, your package should arrive containing the following:  The device (AR396)  Ethernet cable  Standard phone line cable  Power adapter Figure 1: Package Contents AR396 device RJ-45 Cable RJ-11 Cable Power adapter

AR396 User’s Guide 4 Front Panel The front panel of this device will be described here which cover all front panel definitions of other models. Figure 2: Front Panel and LEDs Connector and LED definitions from left to right: Label Color Function Power Green or Red Off : No power On (Green) : Power on On (Red): Self-test fails Alarm Red On: DSL is not connected LAN 1 ~ 4 Green On : LAN link established and active Off : No LAN link Blink : Data being transmitted WiFi Green On : WLAN service is enabled Off : WLAN service is disabled Blink : Data being transmitted DSL Green On : Physical layer sync up successfully. Off : No connection or no signal Blink : Physical sync up progress Internet Green or Red Off : No connection to Internet On (Green) : The device gets an IP address successfully in router mode Blink : Data being transmitted. On (Red) : PPP Authenication of the device failed. Or it can not get an IP address in ROUTER mode.

AR396 User’s Guide 5 Rear Panel The rear panel of this device will be described here which cover all rear panel definitions of other models. Figure 3: Rear Panel Connections Connector definition: Label Function Phone Connects to phone set Line Connects to the ADSL line LAN1 ~ LAN4 Connects the device via Ethernet to your devices in LAN Reset A reset button to restart the device or reset to default settings: 1. Restart - Press the reset button for 1 second while the router is up and running. 2. Reset to Default Settings - Press the reset button for 5 seconds while the router is up and running. Power Switch ON/OFF switch Power Jack Connects to the supplied power adapter Antenna Connects to the 802.11b/11g enabled wireless devices in LAN

AR396 User’s Guide 6 3 Connecting your device This chapter provides basic instructions for connecting the device to a computer or LAN and to the Internet. In addition to configuring the device, you need to configure the Internet properties of your computer(s). For more details, see the following sections in Appendix A: Configuring Ethernet PCs section Configuring Wireless PCs section This chapter assumes that you have already subscribed a broadband service with your Internet service provider (ISP). These instructions provide a basic configuration that should be compatible with your home or small office network setup. Refer to the subsequent chapters for additional configuration instructions. Connecting the Hardware This section describes how to connect the device to the power outlet and your computer(s) or network. WAR NI NG Before you begin, turn the power off for all devices. These include your computer(s), your LAN hub/switch (if applicable), and the device. The diagram below illustrates the hardware connections. The layout of the ports on your device may vary from the layout shown. Refer to the steps that follow for specific instructions. Figure 4: Overview of Hardware Connections

AR396 User’s Guide 7 Step 1. Connect the WAN port to ADSL network Connect the WAN port to the DSL network which has the high speed internet connection. Step 2. Connect the Ethernet cable Connect up to four single Ethernet computers or to a HUB/Switch directly to the device via Ethernet cable(s). Note that the cables do not need to be crossover cables; the switch provides MDI and MDIX auto-detection. Step 3. Attach the power connector Connect the AC power adapter to the Power connector on the back of the device and plug the adapter into a wall outlet or power strip. Turn on and boot up your computer(s) and any LAN devices such as hubs or switches. Step 4. Configure your Ethernet PCs You must also configure the Internet properties on your Ethernet PCs. See Configuring Ethernet PCs section. Or, step 5. Install a Wireless card and connect Wireless PCs if the device is with wireless interface You can attach a Wireless LAN that enables Wireless PCs to access the Internet via the device. You must configure your Wireless computer(s) in order to access your device. For complete instructions, see Configuring Wireless PCs section. Next step After setting up and configuring the device and PCs, you can log on to the device by following the instructions in “Getting Started with the Web pages” on chapter 4. The chapter includes a section called Testing your Setup, which enables you to verify that the device is working properly.

AR396 User’s Guide 8 4 Getting Start with the Web pages The device includes a series of Web pages that provide an interface to the software installed on the device. It enables you to configure the device settings to meet the needs of your network. You can access it through a web browser on a PC connected to the device. Accessing the Web pages To access the web pages, you need the following: A laptop or PC connected to the LAN or WLAN port on the device. A web browser installed on the PC. For the best display quality, use latest version of Internet Explorer, Netscape or Mozilla Firefox.from any of the LAN computers, launch your web browser, type the URL, http://192.168.1.1 in the web address (or location) box, and press [Enter]. The default IP address of the device is 192.168.1.1. Then enter the default username and password: admin/admin to access the configuration web page, if you have not changed the username and password. Please be informed that strings of username and password are case-sentitive. Figure 5: Login Page The Menu comprises: Device Information: provides the basic information of the system. It includes sub menus, Summary, WAN, Statistics, Route, ARP and DHCP.

AR396 User’s Guide 9 Advanced Setup: provides information about the current configuration of various system features with options to change the configuration. It includes the sub menus WAN, LAN, Ethernet Mode, NAT, Security, Parental Control, Routing, DNS, DSL, Interface Group, IPSec and Certificate. Wireless Setup: provides wireless SSID, security, key and various options to change the configuration. It includes the sub menu, Basic, Security, MAC Filter, Wireless Bridge, Advanced and Station Info. Diagnostic: provides the diagnostic utility to check the LAN and Wireless physical connection and ADSL connection as well.

AR396 User’s Guide 10 Management: provides the administration utilities. It includes the sub menus, Settings, System Log, SNMP Agent, TR-069 Client, Internet Time, Access Control, Update Software, and Save/Reboot. Testing your Setup Once you have connected your hardware and configured your PCs, any computer on your LAN should be able to use the device to access the Internet. To test the connection, turn on the device, wait seconds till device booting up and then verify that the LEDs are illuminated as follows: Table 1: LED Indicators If the LEDs illuminate as expected, test your Internet connection from a LAN computer. To do this, open your web browser, and type the URL of any external website (such as http://www.yahoo.com). If the LEDs do not illuminate as expected, you may need to configure your Internet access settings using the information provided by your ISP. If the LEDs still do not illuminate as expected or the web page is not displayed, see Troubleshooting section or contact your ISP for assistance. LED Behavior Power Solid red to indicate that the device is turned on. If this light is not on, check the power cable attachment. Wireless (WiFi) Solid green to indicate that the Wireless LAN function is operational. LAN Solid green to indicate that the device can communicate with your LAN. DSL Solid green to indicate that the device has successfully established a connection with your ISP.

AR396 User’s Guide 11 5 Device Information The Device Information web page menu includes the following submenus: Summary WAN Statistics Route ARP DHCP Summary The Summary Page of the device shows the following information, Firmware version, Product name, Serial number, Hardware version, Software version, Bootloader version,, Wireless driver version, and MAC address. Besides, LAN IP, Default gateway, Primary DNS server and Secondary DNS server are shown too. Figure 6: Device Information WAN The WAN information of the device shows detailed information about the WAN connection such as DSL port information (VPI/VCI, VLAN Mux., UBR/CBR/VBR and so on), Protocol,

AR396 User’s Guide 12 IGMP enabled or disabled, QoS enabled or disabled, WAN port state, DSL link status, and IP address of WAN port. Figure 7: WAN Port Information Statistic The Statistic Page of the device shows the following information, Interfaces, data transmitting (Received and Transmitted directions) in that interface such as total bytes, packets, error count and drop count of LAN port, WAN port, ATM, and ADSL. Figure 8: Device LAN Port Statistic Information Figure 9: Device WAN Port Statistic Information

AR396 User’s Guide 13 Figure 10: Device ATM Statistic Information Figure 11: Device ADSL Statistic Information

AR396 User’s Guide 14 Route The Route Page of the device shows the route table. It contains Destination IP address, Gateway, Subnet Mask, Flag, Metric, Service and Interface. Figure 12: Device Route Table Information ARP The ARP Page of the device shows the ARP table mapping the IP address and related MAC address. The ARP table contains IP address, Flag, MAC address, Device Interface. Figure 13: Device ARP Table Information DHCP The DHCP Page of the device shows the DHCP table which DHCP server of device assigns the IP address to the PC requesting an IP address. The DHCP table contains Hostname, MAC address, IP address and Expired In. Figure 14: Device DHCP Table Information

AR396 User’s Guide 15 6 Advanced Setup The Advance Setup menu includes the sub menus WAN, LAN, Ethernet Mode, NAT, Security, Parental Control, Quality of Service, Routing, DNS, DSL, Interface Group, IPSec and Certificate. WAN LAN Ethernet Mode NAT Security Parental Control Quality of Service Routing DNS DSL Interface Group IPSec Certificate WAN You can configure your internet connection from this page. This page displays the details of existing internet connection. Please refer below for more details. There are three connection types can be configured including PPP over Ethernet (PPPoE), IP over Ethernet, and Bridging. Figure 15: WAN Setup Page To configure the WAN port, click Edit or Add to get the configuration pages. If there are many services (protocols) in the single PVC interface, please enter the unique VLAN tag number to identify the service (protocol).

AR396 User’s Guide 16 Figure 16: WAN Port - ATM PVC Configuration To configure ATM PVC on the WAN interface:  Enter VPI/VCI values  Check to enable the VLAN Mux that allows multiple protocols in the same PVC and then enter the 802.11Q VLAN ID valued from 0 to 4095  Select the Service Category from the list (UBR without PCR, UBR with PCR, CBR, Non Realtime VBR, Realtime VBR). Please leave it as default, UBR with PCR, if ISP does not give you any information of this setting.  Check to enable the Qualify of Service if Service Category is UBR without PCR, URB with PCR or Non Realtime VBR and you like this service. Select the Service Category from the list (UBR without PCR, UBR with PCR, CBR, Non Realtime VBR, Realtime VBR). Please leave it as default, if ISP does not give you any information of this setting. Figure 17: Service Category Configuration PCR stands for Peak Cell Rate (ATM cells per second). It is the maximum allowable rate which cells can be transferred in the connection. SCR stands for Sustainable Cell Rate (ATM cells per second). It is an average allowable rate which cells can be transferred in the connection. MRS stands for Maximum Burst Size (ATM cells). It is the maximum allowable burst size of cells which cells can be transferred in the connection.

AR396 User’s Guide 17  Click Next to configure the Connection Type Figure 18: WAN Connection Type Configuration Global settings:  Check the WAN protocol from PPP over ATM (PPPoA), PPP over Ethernet (PPPoE), MAC Encapsulation Routing (MER), IP over ATM (IPoA) and Briding.  Select the Encapsulation Mode from the list (LLC/SNAP-BRIDGING, LLC/SNAP-Routing or VC/MUX)  Click Next PPP over ATM (PPPoA) and PPP over Ethernet (PPPoE) Figure 19: WAN Connection, PPPoA or PPPoE Configuration

AR396 User’s Guide 18 To configure the PPPoA or PPPoE settings:  Enter the User’s PPP Username and Password  Enter the Service Provider Name if any  Select the Authentication Method (AUTO, PAP, CHAP, or MSCHAP) used during negotiation, default is AUTO.  Enter the PPP MTU (Maximum Transmission Unit) size between 128 and 1492. Default is 1492.  Check “Dial On Demand” if you do not need PPPoA or PPPoE connection always ON and enter the timeout value to disconnect the PPPoA or PPPoE connection when connection is idle and timeout.  Check the “IP extension” if your ISP requests to enable it, otherwise do not select it. This is a special service to forward IP address assigned by remote to the local device in the LAN.  Check the “Use Static IP address” and enter the IP address if your ISP assigns a fixed IP address to you. Otherwise, do not select it.  Check to enable “Retry PPP Password on Authentication Error”.  Check to enable “PPP Debug Mode”  This “Bridge PPP frames between WAN and Local Ports” is checked in default.  Click Next Figure 20: WAN Service, PPPoA or PPPoE NAT Configuration Network Access Translation (NAT), IGMP Multicast and MAC Clone settings:  Check to enable NAT feature which allows multiple PCs to surf Internet simultaneously with one public WAN port IP address.  Check to enable Fullcore NAT if necessary

AR396 User’s Guide 19  Select the Public IP of NAT from Interface IP address or Manual IP address. If it is manual IP address, enter the associated IP address.  Check to enable Firewall feature  Check to enable IGMP Multicast to avoid the multicast packet flooding to other LAN ports where do not need this IGMP packet to get better efficiency in Ethernet port.  Check to enable WAN service  Enter the Service Name if you want to change it.  Check to enable MAC Clone feature and enter the associated MAC address.  Click Next The WAN Setup Summary page shows all of parameters. Figure 21: WAN Summary, PPPoA or PPPoE Configuration Click Save if correct and click Back to restart the configuration again.

AR396 User’s Guide 20 MAC Encapsulation Routing (MER) Figure 22: WAN Connection, MER Configuration To configure the IP over Ethernet settings:  Select “Obtain an IP address automatically” or “Use the following (fixed) IP address” and then also enter the WAN IP address and WAN Subnet Mask.  Select “Obtain default gateway automatically” or “Use the following default gateway” and then also enter the gateway IP address and Use WAN Interface where packets will be sent to.  Select “Obtain DNS server address automatically” or “Use the following DNS server addresses” and then also enter the IP addresses of Primary DNS server and Secondary DNS server.  Click Next to set the NAT, IGMP multicast and MAC Clone settings, please refer above descriptions in PPPoE configuration for details. The page of Network Address translation (NAT), IGMP multicast and MAC Clone settings will show up and then WAN Setup Summary page will show up. Please refer related pages above for reference. Click Save if correct and click Back to restart the configuration again.

AR396 User’s Guide 21 IP over ATM (IPoA) Figure 23: WAN Connection, MER Configuration To configure the IP over Ethernet settings:  Enter the WAN IP address and WAN Subnet Mask.  Select “Use the following default gateway” and then also enter the gateway IP address and Use WAN Interface where packets will be sent to.  Select “Use the following DNS server addresses” and then also enter the IP addresses of Primary DNS server and Secondary DNS server.  Click Next The page of Network Address translation (NAT), IGMP multicast and MAC Clone settings will show up and then WAN Setup Summary page will show up. Please refer related pages above for reference. Click Save if correct and click Back to restart the configuration again. Bridging Figure 24: WAN Connection, Bridging Configuration

AR396 User’s Guide 22 To configure the Bridging settings:  Check “Enable Bridge Service” to enable bridge service  Enter the Service Name for this bridging interface.  Click Next The WAN Setup Summary page shows all of parameters. Click Save if correct and click Back to restart the configuration again. LAN Figure 25: LAN Configuration To configure LAN:  Enter the IP address which the CPE in the LAN will use to connect to the device. For example, enter 192.168.1.1  Enter the Subnet Mask. For example, enter 255.255.255.0  Check to enable UPnP feature  Check to Enable IGMP Snooping. This feature will snoop all of IGMP packets and record

AR396 User’s Guide 23 related information. Therefore, multicast packets will be generated to the related LAN ports only to avoid the packet flooding on all of LAN ports. Select one of two modes, Standard mode or Blocking mode.  Select to Enable or Disable DHCP server. If it is enabled, please enter the DHCP IP pool of Start IP address and End IP address. Enter the value of leased time in hour about the valid period of assigned IP address. The DHCP server ON (enabled) feature will enable this device to assign IP address automatically to PC in LAN if PC requests an IP address by DHCP client protocol.  Click Add Entries button to add IP address excluded in the IP pool. Figure 26: LAN DHCP Static IP Lease Configuration  Enter the MAC address and static IP address which a dedicated PC uses this fixed IP address already. This IP address will be excluded from the IP pool. Click Apply/Save to save configuration.  Check to Enable DHCP Server Relay and then input the IP address of DHCP server.  The device can handle second IP address and subnet of LAN interface. You may check this feature to configure the second IP address and subnet for LAN port to meet your LAN environment.  Click Save to save the configuration Ethernet Mode The Ethernet Mode feature provides to configure the connection speed of each Ethernet port of switch. Besides, the connection status will be shown too. Figure 27: Ethernet Mode Configuration Global settings:  Select the LAN port connection speed of each Ethernet port of switch from the list, AUTO, 100Full, 100Half, 10Full or 10Half. 100Full means 100Mbps full duplex and 100Half means 100Mbps half duplex.  Click Save to save the configuration

AR396 User’s Guide 24 NAT (Network Access Translation) The NAT feature provides the basic firewall feature to avoid hacker attacks from remote site. There are three more setting pages including virtual server, port trigger, and DMZ to provide specified service for remote users. Virtual Server Virtual Server enables you to run a server on your local network that can be accessed from the remote parties. You need to set up a rule to tell the device on which computer the server is held. When port virtual server is enabled, your router (the device) routes all the inbound traffic on a particular port to the chosen computer on your network. Figure 28: Virtual Server Setup Configuration Click Add to add a rule of virtual server. Figure 29: Add A Rule Of Virtual Server

AR396 User’s Guide 25 Global Setting  Select a service from the predefined list or enter the name of Custom Server  Enter the Server IP Address located in the LAN to provide the service to remote party  Enter the Start External Port # and End External Port # that open to remote to access the service  Select the Protocol from the list  Enter the Start Internal Port # and End Internal Port # that may use different port # to secure the service. If you use the same port # as external port #, please leave Internal Port # as blank.  Enter the Remote IP address to allow the specified IP packet coming through virtual server only.  Click Save/Apply Port Triggering The feature is similar to the virtual server, but provides a more secure way to provide your device. It opens up the port hole temporary and allows CPE in LAN to establish a connection with remote parties. Those ports are open only if a specified request from a PC in LAN is received, and then the device allows the remote parties to access to establish a connection with that PC in LAN. Figure 30: Port Triggering Setup Click Add to add a rule of port triggering. Global Setting  Select a service from the predefined list or enter the name of Custom Server  Enter the Server IP Address located in the LAN to provide the service to remote party  Enter the Start Trigger Port # and End Trigger Port # that open to remote to access the service  Select the Trigger Protocol  Enter the Start Open Port # and End Open Port # that may use different port # to secure the service. If you use the same port # as Trigger port #, please leave Open Port # as

AR396 User’s Guide 26 blank.  Select the Open Protocol  Click Save/Apply Figure 31: Add A Rule Of Port Triggering DMZ A DMZ (De-Militarized Zone) host is a computer on your network that can be accessed from the Internet. The de-militarized zone (DMZ) is for forwarding IP packets from the remote parties that are not fixed to any of the applications configured in the virtual server. These packets are forwarded to a designated DMZ host device. A DMZ is often used to host Web servers, FTP servers etc that need to be accessible from the Internet Figure 32: Add A Rule Of Port Triggering Global Setting

AR396 User’s Guide 27  Enter the DMZ Host IP address  Click Save/Apply Security The Security feature provides two more setting pages including MAC filtering and Parental Control. IP Address Filter The device can block the packet in outgoing and incoming directions. By default, all outgoing IP packets from LAN is allowed to surf Internet, but some IP packets can be blocked by setting up filters. Figure 33: Outgoing IP Filter Setup Click Add to add a rule of Outgoing IP Filtering. Check Remove and click Remove to remove the specified entry. Figure 34: Add - Outgoing IP Filter Setup

AR396 User’s Guide 28 Global Setting  Enter the Filter Name  Select the Protocol from the selection list.  Enter the Source IP Address and Subnet Mask (range of IP addresses) of packet  Enter the one port or multi ports (port range)  Enter the Destination IP Address and Subnet Mask (range of IP addresses) of packet  Enter the one port or multi ports (port range)  Click Save/Apply By default, all incoming IP packets from WAN are blocked to access PCs in LAN, but some IP packets can be accepted by setting up filters. Figure 35: Incoming IP Filter Setup Click Add to add a rule of Incoming IP Filtering. Check Remove and click Remove to remove the specified entry. Figure 36: Add - Incoming IP Filter Setup

AR396 User’s Guide 29 Global Setting  Enter the Filter Name  Select the Protocol from the selection list.  Enter the Source IP Address and Subnet Mask (range of IP addresses) of packet  Enter the one port or multi ports (port range)  Enter the Destination IP Address and Subnet Mask (range of IP addresses) of packet  Enter the one port or multi ports (port range)  Select the WAN interfaces which will be applied with this incoming IP filter rule.  Click Save/Apply Parental Control This feature allows you to configure some of PCs in LAN to surf Internet in specific time period. Figure 37: Parental Control Configuration Click Add to add a rule of schedule for parental control. Check Remove and click Remove to remove the specified entry. Figure 38: Time of Day Restriction Configuration

AR396 User’s Guide 30 Global Setting  Enter the Username  Select the Browser’s MAC Address or Other MAC Address to enter the specific PC MAC address.  Check those days you want to block above PC to surf Internet.  Enter the Start Blocking Time and End Blocking Time  Click Save/Apply. Quality of Service The Quality of Service feature provides a method to prioritize the packet and arrange a better efficiency of bandwidth. In other words, some traffic such as voice or video has handled as higher priority than others such as data to get near real time response. Figure 39: Quality of Service Configuration Global Setting  Check Enable QoS (Quality of Service)  Select “Default DSCP Mark” from the list if the egress packets that do not match any classification rules.  Click Save/Apply

AR396 User’s Guide 31 Queue Configuration You could configure a maximum 16 QoS queues to provide different service levels. Figure 40: Quality of Service Queue Configuration Click Add to add a class of Qualify of Service. The screen allows to configure a QoS queue entry and assign it to a specific network interface. Each interface with QoS enabled will be allocated three queues by default. Each of the queues can be configured for a specific precedence. The queue entry configured here will be user by the classifier to place ingress packets appropriately. Note: lower integer values for precedence imply higher priority for this queue relative to others. Figure 41: Add a QoS Queue Global Setting  Select Enable or Disable for Queue Configuration Status  Select the queue attaching to a specific network Interface  Select the Queue Precedence (1, 2, 3), lower integer values for precedence imply higher priority for this queue relative to others.  Click Save/Apply to save it.

AR396 User’s Guide 32 QoS Classification You need to define one or more classes of data traffic and set the priority for each of classes. A maximum 32 entries can be configured. Figure 42: Quality of Service Classification Setup Click Add to add a class of Qualify of Service. Check Remove and click Remove to remove the specified entry. Click Edit to edit the entry. Figure 43: Add a Quality of Service Classification

AR396 User’s Guide 33 The screen creates a traffic class rule to classify the traffic, assign queue priority which defines the precedence and type of service. A rule consists of a class name and at least one condition below. All of the specified conditions in this classification rule must be satisfied for the rule to take effect. Click 'Save/Apply' to save and activate the rule. Global Setting  Enter the Traffic Class Name  Select the Rule Order and Rule Status (enable or disable) from the list  Select the Assign Classification Queue from the list.  Select the Assign Differentiated Services Code Point (DSCP) Mark from the list.  Select the 802.1p mark level from the list if 802.1q is enabled.  Select the Physical LAN port  Select the Protocol of packet  Select the Differentiated Service Code Point (DSCP) Check from the list.  Select the IP address, Vendor Class ID (DHCP option 60), or User class ID (DHCP option 77) and enter the associated value.  Enter Source Subnet Mask and UDP/TCP Source Port (single port or port range)  Enter Destination IP address and Destination Subnet mask  Enter Source MAC address, Source MAC Mask, Destination MAC address and Destination MAC mask.  Select 802.1p priority from the list.  Click Apply to add this QoS class Routing The section shows the IP addresses or address routes for the computers connected to the gateway to reach different destinations, such as the local network, the gateway, or the Internet. The Routing feature provides three more setting pages including Default Gateway and Static Route. Default Gateway Figure 44: Default Gateway Configuration

AR396 User’s Guide 34 Global Setting  Check Enable Automatic Assigned Default Gateway checkbox, this router will accept the first received default gateway assignment from one of the PPPoA, PPPoE or Static IP/DHCP interface. If the checkbox is not checked, enter the static default gateway AND/OR a WAN interface.  Click Save to save the configuration NOTE: If changing the Automatic Assigned Default Gateway from “unselected” to “selected”, you must reboot the router to get the automatic assigned default gateway Static Route Figure 45: Static Route Configuration Click Add to add the static route path. Figure 46: Add Static Route Configuration Global Setting  Enter the Destination Network Address and Subnet Mask (range)  Check Use Gateway IP Address and enter the IP address where packet will be forwarded to.  Check the Use Interface and select it from the list  Click Save to save the configuration

AR396 User’s Guide 35 Policy Routing Figure 47: Policy Routing Configuration Click Add to add the static route path. Figure 48: Add Policy Route Configuration Global Setting  Enter the Policy Name  Select the Source Interface (LAN1 to 4 and Wireless) from the list  Select the Protocol (TCP/UDP, TCP, IP and ICMP) from the list  Enter the Source IP Address and Source Subnet Mask  Enter the Source Port Number (single port or port range)  Enter the Destination IP Address and Destination Subnet Mask  Enter the Destination Port Number (single port or port range)  Enter the Gateway IP Address and select the associated Gateway WAN Interface from the list.  Click Save to save the configuration

AR396 User’s Guide 36 RIP Figure 49: RIP Configuration Global Setting  Check to enable or disable Global RIP mode  Select the desired RIP version and operation, followed by placing a check in the 'Enabled' checkbox for the interface.  Click Save to save the configuration The RIP can not be configured if the WAN interface has NAT enabled. DNS The DNS feature provides two more setting pages including DNS server setting and Dynamic DNS. DNS Server You could configure to get the IP address of DNS server automatically or set the IP address of DNS server manually. Figure 50: DNS Server Configuration Global Setting  Check to Enable Automatic Assign DNS or enter IP address of Primary DNS server/Secondary DNS server manually.  Click Save/Apply to save the configuration.

AR396 User’s Guide 37 Dynamic DNS The Dynamic DNS feature allows you to bind the dynamic assigned WAN IP address into a specified domain name. You could pass this domain name to friends to access your service in your site instead of informing them every times if WAN IP address is changed. . Figure 51: Dynamic DNS Configuration Click Add to add Dynamic DNS setting. Check Remove and click Remove to remove the specified entry. Figure 52: Add a Dynamic DNS Global Setting  Select the Dynamic DNS service provider from the list  Enter the your Hostname  Select the Interface from the list where the device can reach it for registration  Enter the Username and Password  Click Save/Apply to save the configuration

AR396 User’s Guide 38 DSL The DSL feature provides basic and advance configuration to set the DSL parameters. Please contact technician for details before changing any parameters. Figure 53: DSL Basic Configuration Global Setting  Check to select the DSL modulation modes.  Select the DSL phone line pair, inner pair or outer pair. The inner pair is default setting.  Check to select the Capabilities, Bitswap and SRA (Seamless Rate Adaption).  Click Apply to save the configuration  Click Advanced Settings to get details, please contact technician for support. Interface Grouping The page provides Interface Grouping configuration. In default, the LAN1 to LAN4 and wireless grouped together as a single Ethernet environment. Interface grouping supports multiple LAN ports to PVC and bridging groups. Only bridged-WAN interface will show on this page. Each bridging group will perform as an independent network. Figure 54: Interface Grouping Configuration

AR396 User’s Guide 39 Click Add to add a new Interface group setting. Check Remove and click Save/Apply button to remove the specified entry. Click Edit button to edit current settings. To create (add) a new interface group: Figure 55: Create New Interface Group Configuration Global Setting  Enter the Group Name.  Select the Interfaces from the available interface list and add it to the grouped interface list using the arrow buttons to create required mapping of the ports. The selected interface will be removed from its original group and joined this new group.  If you like to add LAN clients to a PVC automatically in the new group, add the DHCP Vendor ID string. By configuring a DHCP vendor ID string, any DHCP client request with the specified vendor ID (DHCP option 60) will be denied an IP address from the local DHCP server. If a vendor ID is configured for a specified client device, please reboot the client device attached to the modem to allow it to obtain an appropriate IP address.  Click Save/Apply to save the configuration.

AR396 User’s Guide 41  Select the Authentication Method: Pre-shared Key or Certificate (X.509)  Enter the Pre-shared key if chooses Pre-shared key as the authentication method  Select to enable or disable the Perfect Forward Secrecy.  Click Show Advanced Settings for more settings. Figure 58: IPSec VPN Advanced Settings  There are two phases in advanced settings. There are five parameters in phase 1 and four parameters in phase 2.  Select Mode from the list in phase 1: Main or Aggressive  Select Encryption Algorithm from the list in phase 1 and 2: DES, 3DES, AES-128, AES-192, AES-255  Select Integrity Algorithm in phase 1 and 2: MD5 or SHA1  Set Diffie-Hellman Group in phase 1 and 2 for Key Exchange  Enter the Key life time in phase 1 and 2 to change the key again.  Click Save/Apply to save the configuration Certificate The page provides the Certificate configuration. There are two sub-menu (Local and Trusted CA) are provided. “Local” means local certificates and “Trusted CA” means trusted certificate Authority certificates. Local Certificates preserve the identity of the modem. CA certificates are used by the device to very certificates from the other hosts. Local Certificates Local certificates are used by peers to verify your identity. Figure 59: Local Certificate Configuration

AR396 User’s Guide 42 Click Create Certificate Request to generate a certificate. Check Import Certificate to get a certificate from file. Create New Certificate Request: Figure 60: Crate New Certificate Request Global Setting  Enter Certificate Name, Common Name, Organization Name, and State/Province Name.  Select Country/Region Name from the list.  Click Apply to create new certificate request. The generated certificate will be shown as below. Figure 61: Generated Certificate The certificate request needs to be submitted to a certificate authority, which would sign the request. Then the signed certificate needs to be loaded into modem. Click “Load Signed Certificate” button to load the certificate and then a new certificate is created.

AR396 User’s Guide 43 Import Certificate: Figure 62: Import Certificate Global Setting  Enter Certificate Name  Enter the Certificate and Private Key  Click Apply Trusted CA Certificate CA (Certificate Authority) is used by you to verify peer’s certificate. It can be imported only. Figure 63: Trusted CA (Certificate Authority) Certificates Configuration Click Import Certificate to set certificate.

AR396 User’s Guide 44 Figure 64: Import CA Certificate Global Setting  Enter Certificate Name.  Enter the Certificate.  Click Apply.

AR396 User’s Guide 45 7 Wireless Setup The Wireless Setup web page menu comprises: Basic Security MAC Filter Wireless Bridge Advanced Station Information Basic The device provides wireless connection to wireless clients. This page allows you to enable the wireless service, hide the network from active scan and set the SSID (Service Set Identifier). Figure 65: Wireless Setting – Basic Global Setting  Check to enable Wireless feature  Check to disable Wireless feature when DSL line is down  Check to enable Hide Access Point to hide from active scan of wireless client  Check to isolate the wireless clients that each wireless client can not communicate others by the device directly.  Check to disable WMM (WiFi Multi-Media) feature. WMM takes the audio, voice, and video data stream as prioritized packet to support better performance for such applications.  Enter the wireless network name (SSID)

AR396 User’s Guide 46  The BSSID is the MAC address of the device  Input to set the maximum wireless clients the device wants to provide service.  Click Save/Apply to save the configuration Security The device provides wireless connection with security including authentication method and data encryption to protect your data in the air. Figure 66: Wireless Setting – Security Global Setting  Select the SSID from the list, then set the related security parameters  Select the method of Network Authentication. It could be OPEN (none), Shared, 802.1X, WPA, WPA-PSK, WPA2, WPA2-PSK, Mixed WPA2/WPA, Mixed WPA2/WPA-PSK  Select the method of WEP Encryption if Network Authentication is Open. Select the Encryption Strength with 64bits or 128bits, select the current Key Index and enter the key and four keys when necessary if WEP Encryption is enabled. Figure 67: Wireless Setting – OPEN and WEP Security  If the Network Authentication is Shared. Select the Encryption Strength with 64bits or 128bits, select the current Key Index and enter the key and four keys when necessary as

AR396 User’s Guide 47 the same as Network Authentication is Open and WEP Encryption is enabled.  If the Network Authentication is 802.1X, enter the IP address and Port number of Radius server, Radius Key, enable or disable WEP encryption. If WEP Encryption is enabled, select the Encryption Strength with 64bits or 128bits, select the current Key Index and enter the key and four keys when necessary. Figure 68: Wireless Setting – 802.1x Security  If the Network Authentication is WPA, enter WPA Group Rekey Interval, the IP address and Port number of Radius server, Radius Key, WPA Encryption Method (TKIP, AES, TKIP+AES), enable or disable WEP encryption. If WEP Encryption is enabled, select the Encryption Strength with 64bits or 128bits, select the current Key Index and enter the key and four keys when necessary. Figure 69: Wireless Setting – WPA Security  If the Network Authentication is WPA-PSK (pre-shared key), enter the WPA Pre-Shared Key and enter WPA Group Rekey Interval, WPA Encryption Method (TKIP, AES, TKIP+AES), enable or disable WEP encryption. If WEP Encryption is enabled, select the Encryption Strength with 64bits or 128bits, select the current Key Index and enter the key and four keys when necessary.

AR396 User’s Guide 48 Figure 70: Wireless Setting – WPA-PSK Security  If the Network Authentication is WPA2, select Enable or Disable for WPA2 Pre-authentication, enter value of Network Re-Auth Interval, enter value of WPA Group Rekey Interval, the IP address and Port number of Radius server, Radius Key, WPA Encryption Method (TKIP, AES, TKIP+AES), enable or disable WEP encryption. If WEP Encryption is enabled, select the Encryption Strength with 64bits or 128bits, select the current Key Index and enter the key and four keys when necessary. Figure 71: Wireless Setting – WPA2 Security  If the Network Authentication is WPA2-PSK (pre-shared key), enter the WPA Pre-Shared Key and enter WPA Group Rekey Interval, WPA Encryption Method (TKIP, AES, TKIP+AES), enable or disable WEP encryption. If WEP Encryption is enabled, select the Encryption Strength with 64bits or 128bits, select the current Key Index and enter the key and four keys when necessary. Figure 72: Wireless Setting – WPA2-PSK Security  If the Network Authentication is mixed WPA2/WPA, select Enable or Disable for WPA2 Pre-authentication, enter value of Network Re-Auth Interval, enter value of WPA Group Rekey Interval, the IP address and Port number of Radius server, Radius Key, WPA Encryption Method (TKIP, AES, TKIP+AES), enable or disable WEP encryption. If WEP Encryption is enabled, select the Encryption Strength with 64bits or 128bits, select the

AR396 User’s Guide 49 current Key Index and enter the key and four keys when necessary. Figure 73: Wireless Setting – Mixed WPA2/WPA Security  If the Network Authentication is Mixed WPA2/WPA-PSK (pre-shared key), enter the WPA Pre-Shared Key and enter WPA Group Rekey Interval, WPA Encryption Method (TKIP, AES, TKIP+AES), enable or disable WEP encryption. If WEP Encryption is enabled, select the Encryption Strength with 64bits or 128bits, select the current Key Index and enter the key and four keys when necessary Figure 74: Wireless Setting – Mixed WPA2/WPA-PSK Security  Click Save/Apply to save the configuration.

AR396 User’s Guide 50 MAC Filter With this configuration, you could allow or deny wireless to access the device by wireless MAC address filtering feature. It is disabled as default. Figure 75: Wireless MAC Filter Configuration Global Setting  Select the MAC Restrict Mode from one of Disable (no MAC filter), Allow (only those PCs with MAC addresses in the table can surf Internet) and Deny (only those PCs with MAC addresses in the table can not surf Internet).  Click Add to add an entry or Remove to remove the specified entry. Figure 76: Add a Wireless MAC Address Global Setting  Enter the MAC Address of wireless client  Click Save/Apply to save the configuration. Wireless Bridge The wireless bridge feature is also known as WDS, Wireless Distribution System). Figure 77: Wireless Bridge Configuration

AR396 User’s Guide 51 Global Setting  Set the AP mode as Access Point or Wireless Bridge  When the AP mode is set to Wireless Bridge, the Wireless Restrict determine where it can communicate with all other wireless bridges (set Bridge Restrict is Disabled) or just the specified MAC addresses of remote wireless bridge devices (set Bridge Restrict is Enable or Enable (scan)).  Click Refresh to get the updated information  Click Save/Apply to save the configuration Advanced This page allows you to configure advanced parameters for wireless communication. Figure 78: Wireless Setting – Advanced Global Setting  Enable AP Isolation if you do not want AP to be able to communicate with each other.  Set the Wireless Communication Band. If you do not know it, please it as default.  Select the channel from the list  Enter the value of Auto Channel Timer  Set the 54g Rate (Wireless Communication Rate), AUTO means to use the highest rate if possible)  Set the Rate for Multicast Packets, AUTO means to use the highest if possible.  Set the Basic Rate  Set the Fragmentation Threshold values from 256 to 2364 bytes. If the value is too small, it may cause a result in poor performance.  Set the RTS (Ready to Send) Threshold  Set DTIM Interval. DTIM stands for Delivery Traffic Indication Message. This is a beacon and is a countdown informing wireless clients of the next window for listening to broadcast and multicast messages. It is a wake-up interval for clients in power-saving mode.  Set Beacon Interval. The interval in milliseconds between beacon transmissions.

AR396 User’s Guide 52  Set the Maximum Associated Wireless Client  Set XPress Technology enabled or disabled.  Set 54g Mode to 54g Auto, 54g Performance, 802.11b, 54g LRS (limited rate support).  Set 54g Protection to AUTO if there are 802.11g and 802.11b coexisting in the wireless network.  Set Afterburner Technology  Set Preamble Type. A preamble is a signal that sync up the timing between devices.  Set Transmission Power. Larger value means more coverage. Station Information The table shows up whole associated wireless clients the device and their status. Figure 79: Wireless Setting – Station Information Global Setting  Click Refresh to get the latest updated information

AR396 User’s Guide 53 8 Diagnostic The Diagnostic web page provides the connection check in physical layer and upper layer. The result is helpful to figure out the problem if you have problem to surf Internet. Diagnostic This page will show up the result of diagnostic in physical layer like WAN port and also upper layer of PPP if ISP provides the PPP access protocol. Figure 80: Diagnostic Result Global Setting:  Click the Test to test it again  Click Test with OAM F4 to verify the DSL link.

AR396 User’s Guide 54 9 Management The Management web page menu comprises: Settings System Log SNMP Agent TR-069 Client Internet Time Access Control Update Software Save/Reboot Settings This page allows you to backup the current configuration of the device, update the configuration, and restore default configuration (factory setting). Backup Figure 81: Backup Settings Click Backup Settings to backup the current settings of the device into file in PC. Update Figure 82: Restore Default Settings Click Browser to specify the configuration file (settings) in PC and click Update Settings to upload the settings to the device.

AR396 User’s Guide 55 Restore Default Figure 83: Restore Default Settings Click Restore Default Settings to restore the factory default settings. System Log This page allows you to view system log and also configure system log that way you want to see. Figure 84: Management Configuration – System Log Global Setting  Click View System Log to view system log  Click Configure System Log to configure the way you want to see Figure 85: Management Configuration – Configure System Log

AR396 User’s Guide 56 Global Setting  Select to Enable Log function or not  Select Log Level from the list  Select Display Level from the list  Select Mode from the list  Click Save/Apply to save the configuration. SNMP Agent This page allows you to use a management application to retrieve statistics and status from the SNMP agent in the device. Figure 86: Management Configuration – SNMP Agent Global Setting  Check to enable or disable SNMP Agent  Enter the name of Read Community and Set Community  Enter the name of System Location and System Contact  Enter the IP address of Trap Manager IP  Click Save/Apply to save the configuration TR-069 Client This page allows you to access TR-069 ACS (Auto-Configuration Server). The ACS can provision, configure, and diagnostic the device from remote site.

AR396 User’s Guide 57 Figure 87: Management Configuration – Firmware Upgrade Global Setting  Select to Enable or Disable to send Inform packet to ACS.  Enter the Inform Interval number of seconds. The Inform packet will be sent to ACS periodically.  Enter the ACS URL to reach ACS  Enter the ACS User Name and Password  Select to Enable or Disable to send the TR-069 SOAP messages to serial console port. This is usually used for trouble shooting purpose.  Check to enable Connection Request Authentication  Enter the Connection Request User Name and Password  Click Save/Apply to save the configuration

AR396 User’s Guide 58 Internet Time This page allows you to sync up the real time clock from Internet. . Figure 88: Internet Time Configuration Global Setting  Check to enable Automatically synchronize with Internet time servers  Click Save to save your settings Access Control This submenu provides you local (LAN) or remote (WAN) access to the device. This may help the IT support staff to configure the router locally or remotely. Service Figure 89: Management Configuration – Access Control: Service Global Setting:  Specify the method by which you wish to access the router locally or remotely by selecting it. The following are the methods available for local and remote access:

AR396 User’s Guide 59 • FTP • HTTP • ICMP (Ping) • SNMP • SSH • TELNET • TFTP  Click Save/Apply to save the configuration. IP Address Figure 90: Management Configuration – Access Control: IP Address Click to enable or disable Access Control by IP address. Click Add to add IP address. Check Remove and click Remove to remove the specified entry. Figure 91: Management Configuration – Access Control: Add IP Address Global Setting:  Add the IP Address and Subnet Mask which are permitted to access the device and execute the management service.  Click Save/Apply to save the settings.

AR396 User’s Guide 60 Password There are three levels of access accounts: admin, support, and user. The user name “admin” has unrestricted access to change and view configuration of the device. The user name “support” is used to allow an ISP technician to access the device for maintenance and to run diagnostics. The user name “user” can access the device, view configuration settigns and statistics, as well as updaet the device software. Figure 92: Management Configuration – Access Control: Password Global Setting:  Select the level of Username; admin, support or user  Enter the Old Password  Enter the New Password and Confirm Password  Click Save/Apply to save the configuration. Update Software This page allows you to upgrade the software (firmware). Figure 93: Management Configuration – Update Software

AR396 User’s Guide 61 Global Setting:  First of all, you have to get the updated software (firmware) from ISP or manufacture.  Click Browser to specify the location and filename  Click Update Software to start the process. It could take minutes to complete it. Save / Reboot This page allows you to save current configuration and reboot to use the settings. Figure 94: Management Configuration – Save/Reboot (no picture) Global Setting  Click Save/Reboot to save the changes and reboot the device.  Click Reboot to discard changes and reboot the device only

AR396 User’s Guide 62 Appendix A - Configuring the Network Settings To surf Internet through the device, you need to configure the network settings of your PC correctly. This appendix provides the guide for a reference. Configuring Ethernet (LAN) Card Before you begin By default, the device automatically assigns the required Internet settings to your PCs. You need to check your PCs to get the information automatically. If you need to set the information manually, please make sure you get enough information from service provider and configure the network settings of PC correctly. If you have connected your LAN PCs via Ethernet to the device, please follow the instructions to configure the network settings in Windows XP (for example). The instructions for different Windows system are very similar, please refer its manual separately. Windows XP PCs Click the Start button, and then click Control Panel, and then click the Network connection icon. In the LAN window, right-click on the icon corresponding to your network interface card (NIC) and select Properties. The Local Area Connection dialog box is displayed with a list of currently installed network items. Make sure that the check box of Internet Protocol TCP/IP is checked and click Properties. In the Internet Protocol (TCP/IP) Properties dialog box, click the radio button labeled Obtain an IP address automatically and also click the radio button labeled Obtain DNS server address automatically. The PC will send inquiry packet to the device to get an IP address, gateway IP address, DNS IP address and son on automatically. Click OK to confirm your changes, and then close the Control Panel. Assigning static IP addresses to your PCs If you are professional in networking and subscribe to public IP addresses from service provider, you need to assign the public IP address and associated information to the PCs manually. For example, you may provide public WEB server in your LAN environment, you need to assign public IP address in the WEB server. Basically, you need the information from your service provider. 1. The IP address and subnet mask of each your PC. 2. The gateway IP address for PC to send packets to. 3. The DNS server IP address. With above information, you are ready to configure your PCs. Click the Start button, and then click Control Panel, and then click the Network connection icon. In the LAN window, right-click on the icon corresponding to your network interface card (NIC) and select Properties. The Local Area Connection dialog box is displayed with a list of currently installed network items. Make sure that the check box of Internet Protocol TCP/IP is checked and click Properties. In the Internet Protocol (TCP/IP) Properties dialog box, click the radio button to enter the LAN IP address, subnet and gateway IP address manually. Besides, click the radio button to enter DNS IP address manually.

AR396 User’s Guide 63 Click OK to confirm your changes, and then close the Control Panel. Configuring Wireless LAN card If your PC is connected to the device through wireless link, you need to configure the network setting of wireless LAN card in stead of LAN card. The steps to configure the network settings of wireless LAN card are the same procedure described in previous section, Configuring Ethernet LAN card section. Wireless card and drivers You need to install the wireless card and drivers correctly. Please check the information of installation and security of wireless card provided by the wireless card vendor or notebook vendor. Configuring wireless device The following steps provide a basic guide line to configure the wireless card to establish a wireless connection to the device. To configure wireless card to establish a connection to the device: 1. Make sure the wireless access card is installed. 2. Make sure the wireless driver is installed. 3. Scan the available wireless AP (Access Point) and find the SSID of the device 4. Connect to the AP 5. Enter the security code (WPA, WEP or others) if necessary Then you have a connection to the device through wireless link.

AR396 User’s Guide 64 Appendix B - Troubleshooting During the installing or using the device, you may encounter problem, this appendix provides the solution and instructions to solve the issues. In case, the problem can not be solved, please contact Customer Support for further support. Troubleshooting Suggestions Problem Troubleshooting Suggestion LEDs Power LED does not illuminate after product is turned on. Verify that you are using the power adapter provided with the device and that it is securely connected to the device and a wall socket/power strip. LAN LED does not illuminate after Ethernet cable is attached to your PC. Verify that the Ethernet cable is securely connected to your LAN switch or PC and to the device. Make sure the PC and/or hub is turned on. Internet Access Cannot access the Internet Use the ping utility provided by PC’s system to check whether your PC can communicate with the device. Command: ping device’s LAN IP address (by default 192.168.1.1). If it cannot, check the Ethernet cabling. If you assigned a private IP address to your PC, (not a public address), please check the IP addresses of gateway and DNS server in your PC network settings. Those IP addresses should be given by service provider. Otherwise, configure the PC to receive the IP, gateway IP and DNS IP automatically. Cannot surf web pages on the Internet. Verify that the DNS server IP address in the PCs is correct for your ISP. If you configured that the DNS server be assigned automatically from a server, then verify with your ISP that the address configured on the device is correct. Device’s Web pages Forgot my user ID or password. The default setting of username and password is “admin”. If you failed to access the device by enter this. You can reset the device to the default configuration by pressing the Reset Default button on the front or rear panel of the device. Then, type the default Username (admin) and password (admin). WARNING: Reset Default means the device returns all settings to their default values.

AR396 User’s Guide 65 Problem Troubleshooting Suggestion Cannot access the web pages Verify the Ethernet connection by using ping utility. Command: ping device’s LAN IP address (by default 192.168.1.1). If it cannot, check the Ethernet cabling. Verify that you are using latest Internet Explorer or Netscape Navigator or other browsers. Verify that subnet mask: the PC’s IP address should be defined as being on the same subnet as the IP address of the LAN port on the device. Changes/settings to the web pages are not being saved. Be sure to save the configuration after any changes. IP Utilities for diagnostic Ping Ping is a simple command and easy way to check remote PC or device on your network and the Internet. Besides, this is a command supported in most of IP-based network operation system like Windows, Linux and so on. To use it, you must know the IP address of the PC or device which you like to send a message to. If the remote PC or device gets this message, the PC or device will send back a message in reply. If you saw the reply, you know the communication link to remote PC or device is OK. In Windows system, you can execute a ping command from the Start menu by clicking the Start button, and then clicking Run and then enter below statement in the open box: (the 192.168.1.1 is an IP address which you like to check the device is on line or not.) ping 192.168.1.1 Click OK. If the communication link is OK, you will see the message and a Command Prompt window is displayed as an example: If not, you will receive the message Request timed out. You could also use this ping tool to verify the Internet connection by entering an external address, such as www.yahoo.com. If you do not know the IP address of a particular Internet location, you can use the nslookup command as described in the following section. Please be noted that some of PCs or devices may reject to reply message requesting by ping command. At that time, you won’t get message in reply, but message timeout. Nslookup There is another useful command provided by Windows system. You can use the nslookup command to get the IP address associated with a domain name like www.yahoo.com or www.microsoft.com. The nslookup command looks up the domain name in on your DNS server located in your service provider. The server then returns the associated IP address. In Windows system, you can execute the nslookup command by clicking the Start button and then clicking Run and then entering below statement in the open box.

AR396 User’s Guide 66 Nslookup Click OK. A Command Prompt window is prompted. Enter the domain name like www.yahoo.com or www.microsoft.com. The associated IP address will be shown as below In this case, you see multiple IP addresses associated with that domain name. It is common for Web server. System engineers prepare multiple and redundant servers to handle the heavy traffic and also balance the load in each server.

AR396 User’s Guide 67 Appendix C - Specification A1. Hardware Specifications  Local Interface • Four port 10/100BaseT Ethernet Switch (4 * RJ-45 connectors), IEEE 802.3u with MDI/MDIX auto-detection • Integrated 802.11b/g WLAN Access Point  WAN ADSL Line Interface • Compliant with ITU-T G.992.1, G.992.2, G.992.3, G.992.5 and ANSI T1.413 Issue 2 • Line Impedance: 100 Ω • Connection Loops: One (pair wire) • Connector: RJ-11  Indicators • POWER – Green LED indicates power and operation. Orange LED indicates failure. • ALARM – Red LED indicates DSL link not connected. • LAN 1 ~ 4 – Green LED indicates LAN connection. • WLAN – Green LED indicates wireless function enabled. • DSL – Green LED indicates DSL link connected. • INTERNET – Green LED indicates PPP connection. Red indicates PPP failure or device can not get an IP address.  OAM&P • Local: Telnet and Web management • Remote: Telnet and Web Management  Environment • Operation Temperature: 0°C ~ 40°C • Operation Humidity: 5% ~ 95% • Storage Temperature: -20 ~ +85°C • Storage Humidity: 5%~95%  Power • DC Adapter: Input 100~240VAC, 50/60Hz; Output 12VDC 1A  Certificates • UL,FCC(TBD) A2. Software Specifications  Bridging  Transparent Bridging and spanning(IEEE 802.1D) with at least 32 MAC addresses  RFC2684 (RFC 1483) Bridged  Routing  IP routing and PPP supported  PAP and CHAP for user authentication in PPP connection  RFC2684 (RFC1483) Routed  MAC Encapsulated Routing (MER)  DHCP client, server and relay agent  DNS relay  Wireless LAN  Supports 802.1x; WEP; WEP2; WPA; WPA2; TKIP; AES  Hidden SSID  WMM for advanced Quality of Service  Firewall  Support NAT and DMZ  Stateful Packet Inspection (SPI) with DOS protection - Ping of Death, SYN Flood LAND

AR396 User’s Guide 68  Protection against IP and MAC address spoofing  Configuration and Network Management Features  SNMP GETs, SETs and TRAPs for four groups in MIB-II  DHCP client and server for IP management  UPnP Internet Gateway Device (IGD) compliance  WEB for local or remote management  HTTP or TFTP for firmware upgrade and configuration  Support TR-069, TR-098 and with parameters: DeviceInfo, ManagementServer, Time, IPPingDiagonostic, etc Note: The hardware and software specifications are subjected to change without notices.

AR396 User’s Guide 69 Appendix D - Warranties B1. Product Warranty XAVi Technologies warrants that the ADSL unit will be free from defects in material and workmanship for a period of twelve (12) months from the date of shipment. XAVi Technologies shall incur no liability under this warranty if － The allegedly defective goods are not returned prepaid to XAVi Technologies within thirty (30) days of the discovery of the alleged defect and in accordance with XAVi Technologies’ repair procedures; or － XAVi Technologies’ tests disclose that the alleged defect is not due to defects in material or workmanship. XAVi Technologies’ liability shall be limited to either repair or replacement of the defective goods, at XAVi Technologies’ option. XAVi Technologies MARKS NO EXPRESS OR IMPLIED WARRANTIES REGARDING THE QUALITY, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE BEYOND THOSE THAT APPEAR IN THE APPLICABLE USER’S DOCUMETATION. XAVi SHALL NOT BE RESPONSIBLE FOR CONSEQUENTIAL, INCIDENTAL, OR PUNITIVE DAMAGE, INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR DAMAGES TO BUSINESS OR BUSINESS RELATIONS. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES. B2. Warranty Repair 1. During the first three (3) months of ownership, XAVi Technologies will repair or replace a defective product covered under warranty within twenty-four (24) hours of receipt of the product. During the fourth (4th) through twelfth (12th) months of ownership, XAVi Technologies will repair or replace a defective product covered under warranty within ten (10) days of receipt of the product. The warranty period for the replaced products shall be ninety (90) days or the remainder of the warranty period of the original unit, whichever is greater. XAVi Technologies will ship surface freight. Expedited freight is at customer’s expense. 2. The customer must return the defective product to XAVi Technologies within fourteen (14) days after the request for replacement. If the defective product is not returned within this time period, XAVi Technologies will bill the customer for the product at list price. B3. Out-of-Warranty Repair XAVi Technologies will either repair or, at its option, replace a defective product not covered under warranty within ten (10) working days of its receipt. Repair charges are available from the Repair Facility upon request. The warranty on a serviced product is thirty (30) days measured from date of service. Out-of-warranty repair charges are based upon the prices in effect at the time of return.

AR396 User’s Guide 70 Appendix E - Contact information You can help us serve you better by sending us your comments and feedback. Listed below are the addresses, telephone and fax numbers of our offices. You can also visit us on the World Wide Web at www.xavi.com.tw for more information. We look forward to hearing from you! WORLD HEADQUARTER XAVi Technologies Corporation 9F, No. 129 Hsing Te Road, Sanchung City Taipei County 241, Taiwan Tel: +886-2-2995-7953 Fax: +886-2-2995-7954 USA BRANCH OFFICE 53 Parker Irvine, CA 92618 Tel: +1-949-380-7550 Fax: +1-949-380-9204 S.AMERICA OFFICE Tel: +55-12-8144-2972 EUROPEAN BRANCH OFFICE Oehleckerring 6B, 22419 Hamburg, Germany Tel: +49-40-514400-53 Fax: +49-40-514400-79 CHINA SUBSIDIARY Room 401, Floor 4, #608 ZhaoJiaBang Road, Shanghai, 200031 Tel: +86-21-6431-8800 Fax: +86-21-6431-7885 V1.0XAAR3960

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