Xerox Color C60 C70 With Integrated Server Administrators Guide

2015-04-02

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Xerox® Color C60/C70 Printer
System Administrator Guide
Software Version 1.0
©2014 Xerox Corporation. All rights reserved. Xerox® and Xerox and Design® are
trademarks of Xerox Corporation in the United States and/or other countries.
MeterAssistant®, SuppliesAssistant®, CentreWare®, Scan to PC Desktop®, and Xerox
Extensible Interface Platform®, are trademarks of Xerox Corporation in the United States
and/or other countries. Product status, build status, and/or specifications are subject to
change without notice.
Microsoft®, Windows®, Windows XP®, Windows Vista®, and Word are registered trademarks
of Microsoft Corporation in the United States and/or other countries.
Apple®, Macintosh®, and Mac OS® are trademarks or registered trademarks of Apple
Computer, Inc., registered in the U.S. and other countries. Elements of Apple's Technical
User Documentation used by permission from Apple Computer, Inc.
GBC® and AdvancedPunch are trademarks or registered trademarks of General Binding
Corporation.
HP, PCL and HP-UX are registered trademarks of Hewlett-Packard Corporation in the
United States and/or other countries.
Linux® is a registered trademark of Linus Torvalds.
ScanFlowStore® is a registered trademark of Nuance Communications, Inc.
TWAIN is a trademark of TWAIN Working Group.
Universal Serial Bus is a trademark of USB Implementors Forum, Inc. (USB-IF)
UNIX® is a registered trademark of the Open Group.
Oracle® Solaris is a registered trademark of Oracle and/or its affiliates in the United
States and other countries.
BR10286
Table of Contents
1 Introduction................................................................................................1-1
Overview..................................................................................................................................1-1
Configuration Steps...............................................................................................1-1
More Information................................................................................................................1-2
2 Initial Setup ................................................................................................2-1
Physical Connection............................................................................................................2-1
Initial Setup at the Control Panel..................................................................................2-1
The Installation Wizard........................................................................................2-1
Configuration Report.............................................................................................2-2
Printing the Configuration Report....................................................................2-2
System Administrator Access at the Control Panel................................................2-2
Locking or Unlocking the Printer.......................................................................2-2
Manually Setting the Printer's Ethernet Interface Speed...................................2-3
Assigning a Network Address............................................................................2-3
Viewing Services and Options.........................................................................................2-3
CentreWare Internet Services.........................................................................................2-4
Accessing CentreWare Internet Services.......................................................2-4
Enabling Services and Options.......................................................................................2-4
Enabling Services and Options at the Control Panel................................2-4
Enabling Features in CentreWare Internet Services.................................2-5
Changing the System Administrator Password........................................................2-5
Using the Configuration Overview Page.....................................................................2-5
Assigning a Name and Location to the Printer...........................................2-6
3 Paper Tray Settings...................................................................................3-1
Accessing Paper Tray Settings........................................................................................3-1
Setting Custom Paper Name/Color..............................................................................3-1
Establishing Start-up Attributes.....................................................................................3-2
Paper Type Priority...............................................................................................................3-2
Setting Paper Type Priority...............................................................................................3-2
Setting Paper Tray Attributes..........................................................................................3-3
Change Paper Settings During Loading......................................................................3-4
Establishing Bypass Tray Defaults.................................................................................3-4
Customizing the Paper Supply Screen.........................................................................3-5
Paper Tray Priority................................................................................................................3-6
Setting Paper Tray Priority................................................................................................3-6
Managing Auto Tray Switching......................................................................................3-6
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Image Quality.......................................................................................................................3-7
Specifying Image Quality Settings...............................................................................3-8
4 Image Quality and Calibration............................................................4-1
Setting Image Quality for the Scanner.......................................................................4-1
Calibrating Image Color....................................................................................................4-3
Two-Sided Color Scanning Calibration........................................................................4-3
5 Network Configuration............................................................................5-1
TCP/IP.......................................................................................................................................5-1
Enabling TCP/IP.......................................................................................................5-1
Configuring TCP/IP Settings at the Control Panel.....................................5-2
Manually Configuring an IPv4 Network Address.........................5-2
Manually Configuring an IPv6 Network Address.........................5-2
Configuring IPv4 Dynamic Address Settings.................................5-2
Configuring IPv6 Dynamic Address Settings.................................5-3
Configuring DNS/DDNS Settings........................................................5-3
Configuring Settings for IPv4...............................................................5-3
Configuring TCP/IP Settings in CentreWare Internet Services.............5-4
DNS Configuration for IPv4..................................................................5-4
Zero-Configuration Networking...........................................................5-5
Configuring Settings for IPv6...............................................................5-5
DNS Configuration for IPv6..................................................................5-6
SNMP........................................................................................................................................5-6
Enabling SNMP........................................................................................................5-6
Configuring SNMP..................................................................................................5-6
Editing SNMP v1/v2c Properties..........................................................5-7
Editing SNMP v3 Settings......................................................................5-8
Adding IP Trap Destination Addresses.............................................5-8
LPD.............................................................................................................................................5-9
Enabling LPD............................................................................................................5-9
Configuring LPD......................................................................................................5-9
Raw TCP/IP Printing.........................................................................................................5-10
Enabling Port 9100..............................................................................................5-10
Configuring Port 9100.......................................................................................5-10
SMTP......................................................................................................................................5-10
Configuring SMTP Server Settings................................................................5-11
Configuring Optional SMTP Settings...........................................................5-11
LDAP.......................................................................................................................................5-12
Configuring LDAP Server Settings.................................................................5-12
Defining User Mappings...................................................................................5-12
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Configuring LDAP Custom Filters..................................................................5-13
POP3.......................................................................................................................................5-14
HTTP.......................................................................................................................................5-14
Enabling HTTP.......................................................................................................5-14
Configuring HTTP Settings...............................................................................5-15
Proxy Server.........................................................................................................................5-15
Microsoft Networking......................................................................................................5-16
Configuring WINS...............................................................................................5-16
IPP...........................................................................................................................................5-16
Enabling IPP...........................................................................................................5-16
Configuring IPP.....................................................................................................5-16
WebDAV................................................................................................................................5-17
Enabling WebDAV................................................................................................5-17
Configuring WebDAV..........................................................................................5-17
WSD........................................................................................................................................5-17
Enabling WSD........................................................................................................5-17
Configuring WSD.................................................................................................5-18
6 Security..........................................................................................................6-1
Setting Up Access Rights..................................................................................................6-1
Overview.....................................................................................................................6-1
Authentication.........................................................................................................6-1
Authorization............................................................................................................6-2
Personalization........................................................................................................6-2
Local Authentication..........................................................................................................6-2
Setting Up Local Authentication......................................................................6-2
Defining User Information.................................................................................6-3
Specifying Login Requirements........................................................................6-3
Network Authentication....................................................................................................6-3
Setting up Network Authentication................................................................6-3
Configuring Authentication Server Settings for Kerberos......................6-4
Configuring Authentication Server Settings for SMB...............................6-4
Configuring Authentication Server Settings for LDAP.............................6-5
Authentication Using a Card Reader System...........................................................6-5
Setting Up Authentication for Xerox® Secure Access.............................6-5
Configuring Xerox® Secure Access Login Settings...................................6-6
Setting Up Authentication for a USB SmartCard Reader
System..................................................................................................................6-7
Configure Network Authentication Settings..................................6-7
Enable SmartCard Settings...................................................................6-7
Set the SmartCard Certificate Verification Mode........................6-7
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Set the SmartCard Logout Timing.....................................................6-8
Controlling Access to Tools and Features...................................................................6-8
Controlling Access for All Users.........................................................................6-8
Controlling Access for a Group of Users........................................................6-9
User Roles Access Setup.......................................................................................6-9
Device Access Setup............................................................................................6-10
Service Access Setup...........................................................................................6-10
Feature Access Setup..........................................................................................6-11
Digital Certificates............................................................................................................6-11
Installing a Digital Certificate.........................................................................6-11
Creating a Self-Signed Certificate.................................................................6-12
Creating a Request..............................................................................................6-12
Uploading a Certificate.....................................................................................6-13
Managing Certificates.......................................................................................6-13
Certificate Revocation Retrieval Settings...................................................6-13
Secure HTTP and SSL/TLS..............................................................................................6-14
Configuring Secure HTTP (SSL/TLS).............................................................6-14
S/MIME..................................................................................................................................6-15
IPsec.......................................................................................................................................6-16
Configuring IPSec................................................................................................6-16
802.1X....................................................................................................................................6-17
Configuring 802.1X.............................................................................................6-17
FIPS140-2 Data Encryption..........................................................................................6-18
Overwriting Image Data................................................................................................6-18
Manually Deleting Image Data.....................................................................6-18
Scheduling Routine Deletion of Image Data...........................................6-19
IP Filtering............................................................................................................................6-19
Creating an IP Filter Rule..................................................................................6-19
Audit Log..............................................................................................................................6-20
Enabling Audit Log..............................................................................................6-20
Saving an Audit Log............................................................................................6-20
Interpreting the Audit Log...............................................................................6-20
PDF and XPS Signatures.................................................................................................6-21
Address Book Security.....................................................................................................6-22
Controlling CentreWare Internet Services Address Book
Access.................................................................................................................6-22
Controlling Control Panel Address Book Access.......................................6-22
Restricting Access to Job Information......................................................................6-22
Hiding or Password Protecting Completed Job Information..............6-22
Hiding Active Job Information.......................................................................6-23
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Hiding or Displaying Network Settings.....................................................................6-23
7 Printing..........................................................................................................7-1
Selecting Print Mode Options.........................................................................................7-1
Managing Banner Sheet Printing Options.................................................................7-1
Enabling Banner Sheet Printing in CentreWare Internet
Services.................................................................................................................7-2
Enabling Banner Sheet Printing from the Control Panel.........................7-2
Enabling Banner Sheet Printing in the Print Driver...................................7-2
Print Service Settings..........................................................................................................7-3
Configuring Print Service Settings...................................................................7-3
Configuring Media Print Service Settings.....................................................7-4
UNIX®, Linux®, and AS/400 Printing.........................................................................7-4
Xerox® Services for UNIX® Systems (XSUS)..............................................7-4
Supported Printing Models.................................................................................7-5
Installing XSUS........................................................................................................7-5
Download the Files................................................................................................7-6
Perform the Installation Procedure.................................................................7-6
Launching XSUS......................................................................................................7-6
Printing from a Linux® Workstation...............................................................7-6
Installing the Xerox® PPD on the Workstation..........................................7-7
Adding the Xerox® Printer....................................................................7-7
Printing with CUPS....................................................................................7-7
AS/400........................................................................................................................7-7
Installing the WSCO and Setting up Print Queues....................................7-8
8 Image Registration Setups....................................................................8-1
Adjusting Image Alignment............................................................................................8-1
Alignment Adjustment Procedure....................................................................8-2
Adjusting Fold Position......................................................................................................8-3
Fold Position Adjustment.....................................................................................8-3
Single Fold Position Adjustment.......................................................................8-4
Booklet Position Adjustment..............................................................................8-4
C Fold Position Adjustment.................................................................................8-5
Z Fold Position Adjustment.................................................................................8-5
Z Fold Half Sheet Position Adjustment..........................................................8-6
9 Copying.........................................................................................................9-1
Specifying Default Copy Settings..................................................................................9-1
Creating Copy Feature Presets........................................................................................9-1
Copy Control..........................................................................................................................9-2
Original Size Defaults.........................................................................................................9-2
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Reduce and Enlarge Presets.............................................................................................9-2
Defining Custom Colors.....................................................................................................9-3
10 Scanning..................................................................................................10-1
Configuring General Scan Service Settings.............................................................10-1
Setting Scan Defaults.........................................................................................10-1
Setting Scan to PC Defaults.............................................................................10-1
Scanning to a Folder on the Printer............................................................................10-2
Managing Folders and Scanned Files........................................................................10-2
Creating and Editing a Folder.........................................................................10-2
Scheduling Deletion of Files Stored in Folders.........................................10-3
Configuring Scan Folder Service Settings...................................................10-3
Scanning to an Email Address......................................................................................10-4
Configuring Email Settings..............................................................................10-4
Editing Default Email Settings........................................................................10-5
Network Scanning.............................................................................................................10-7
Enabling Network Scanning............................................................................10-7
Configuring Network Scanning......................................................................10-7
Configuring File Repository Settings............................................................10-8
FTP.............................................................................................................................10-8
SMB...........................................................................................................................10-9
HTTP/HTTPS........................................................................................................10-10
CGI Scripts............................................................................................................10-11
Configuring the Default Template.............................................................10-12
Editing File Destination Settings...................................................10-12
Adding MetaData Fields...................................................................10-13
Configuring Other Default Template Scanning
Options..............................................................................................10-13
Configuring Template Pool Repository Settings......................10-14
Updating the List of Templates at the Control Panel.........................10-14
Configuring a Validation Server..................................................................10-14
Scanning to a User's Home Folder..........................................................................10-15
Configuring Scan to Home.........................................................................................10-15
Scanning to a USB Drive..............................................................................................10-16
Enabling Scan to USB Functionality.......................................................................10-16
Job Flow Sheets...............................................................................................................10-16
Create a Folder...................................................................................................10-17
Create a Job Flow Sheet.................................................................................10-17
Job Flow Sheet Restrictions...........................................................................10-19
Link the Job Flow Sheet to a Folder...........................................................10-19
Xerox® Scan Utility.......................................................................................................10-20
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Enabling Network Scan Utility 3...............................................................................10-20
11 Faxing.......................................................................................................11-1
Embedded Fax....................................................................................................................11-1
Enabling Embedded Fax...................................................................................11-1
Configuring Embedded Fax Settings...........................................................11-2
Configure Fax Control Settings.......................................................................11-2
Setting Fax Defaults............................................................................................11-4
Setting Incoming Fax Options........................................................................11-4
Fax Forwarding........................................................................................11-4
Selecting the Folder Where Received Faxes are
Stored....................................................................................................11-5
Reduce/Enlarge Presets........................................................................11-5
Original Size Defaults............................................................................11-5
Fax Confirmation Report...................................................................................11-6
Server Fax.............................................................................................................................11-6
Enabling Server Fax.............................................................................................11-6
Configure a Server Fax Filing Repository....................................................11-7
Configuring a Fax Repository using FTP.....................................................11-7
Configure a Fax Repository using SMB.......................................................11-7
Configure a Fax Repository using SMTP.....................................................11-8
Server Fax Confirmation Report and Job Log...........................................11-8
Internet Fax.........................................................................................................................11-9
Configuring Internet Fax Settings.................................................................11-9
Configure Internet Fax Control Settings.....................................................11-9
Internet Fax Defaults Settings.....................................................................11-10
Configuring Incoming Internet Fax Print Options..................11-10
Configuring Outgoing Internet Fax Options.............................11-10
Configuring an Internet Fax Confirmation Report.................11-11
Internet Fax Addresses...................................................................................11-11
LAN Fax...............................................................................................................................11-11
Session Initiation Protocol Fax..................................................................................11-11
Enabling SIP Fax................................................................................................11-12
Configuring SIP Gateway Registration.....................................................11-12
Configuring T.38 Settings..............................................................................11-13
Configuring SIP Settings at the Printer Control Panel........................11-13
12 Accounting..............................................................................................12-1
Xerox® Standard Accounting......................................................................................12-1
Configuring Xerox® Standard Accounting................................................12-2
Creating a Group Account................................................................................12-2
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Creating a New User Account and Setting Usage Limits....................12-3
Maximum Usage Limits....................................................................................12-4
Resetting Usage Data Values..........................................................................12-4
Resetting Standard Accounting to Factory Default Settings.............12-4
Printing a Standard Accounting Report......................................................12-4
Network Accounting.........................................................................................................12-5
Enabling and Configuring Network Accounting...................................................12-5
Configuring Accounting Login Screen Settings.....................................................12-6
Accounting and Billing Device Settings....................................................................12-6
Enabling Accounting in Print Drivers.........................................................................12-7
Enabling Accounting in a Windows Print Driver......................................12-7
Enabling Accounting in an Apple Macintosh Print Driver....................12-7
13 Administrator Tools.............................................................................13-1
Monitoring Alerts and Status.......................................................................................13-1
Setting Up Job Completion Alerts.................................................................13-1
Setting Up Machine Status Alerts.................................................................13-2
Setting Up Billing Meter Read Alerts............................................................13-2
Setting Up Supplies Data Alerts.....................................................................13-2
Configuring Stored File Settings.................................................................................13-3
Touch Screen Settings.....................................................................................................13-3
Setting Default Touch Screen Settings........................................................13-3
Taking the Printer Offline...............................................................................................13-4
Restarting the Printer in CentreWare Internet Services........................13-4
Restarting the Printer from the Control Panel..........................................13-5
View Usage and Billing Information.........................................................................13-5
Usage Counters....................................................................................................13-5
Billing Information..............................................................................................13-6
Cloning...................................................................................................................................13-6
Saving Printer Settings.......................................................................................13-6
Installing a Clone File.........................................................................................13-7
Address Books.....................................................................................................................13-7
Public Address Book............................................................................................13-7
Editing the Public Address Book as a .csv File.............................13-8
Importing an Address Book File.......................................................13-8
Adding and Editing Address Book Entries....................................13-9
Font Management Utility..............................................................................................13-9
Customizing Printer Contact Information..................................................13-9
Updating the Printer Software..................................................................................13-10
Updating the Software...................................................................................13-10
Date and Time Settings...............................................................................................13-10
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Fax Speed Dial Setup Settings..................................................................................13-11
Watermarks and Annotations...................................................................................13-12
Watermarks.........................................................................................................13-12
Universal Unique ID.........................................................................................13-12
Forced Annotations..........................................................................................13-13
Memory Settings.............................................................................................................13-13
14 Secure Access.........................................................................................14-1
Pre-requisites.......................................................................................................................14-1
Installation...........................................................................................................................14-1
Connecting the USB Card Reader..................................................................14-1
Configuring the USB Card Reader.................................................................14-2
Upload the Equitrac Provider and Libraries.................................14-2
Checking the Status of the Plug-Ins................................................14-3
Deactivating Plug-Ins...........................................................................14-3
Activating Plug-Ins.................................................................................14-3
Configuring Xerox® Secure Access for Authentication........................14-4
Optional Steps: Access Control..........................................................14-4
Enabling Xerox® Secure Access Settings......................................14-5
Disable the USB Card Reader..........................................................................14-6
Deactivating Equitrac Provider and Libraries for USB Card
Readers.................................................................................................14-6
Disabling Plug-in Features...................................................................14-6
Disconnect USB Card Reader from the Device USB Port.....................14-7
15 Authentication (CAC).........................................................................15-1
Supported Card Types.....................................................................................................15-1
Supported Card Readers.................................................................................................15-2
Requirements......................................................................................................................15-2
16 Customization and Expansion........................................................16-1
Xerox® Extensible Interface Platform®..................................................................16-1
Enabling Extensible Services............................................................................16-1
Installing Custom Services Software............................................................16-1
Enabling Extensible Service Registration....................................................16-2
Auxiliary Interface Kit......................................................................................................16-2
17 Xerox® Remote Print Services........................................................17-1
Configuration Planning...................................................................................................17-2
Printing the Configuration Report..............................................................................17-2
Configuring Xerox® Remote Print Services............................................................17-3
Accessing CentreWare Internet Services....................................................17-3
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Configuring the DNS Server.............................................................................17-3
Configuring the Proxy Server...........................................................................17-4
Communication Status......................................................................................17-5
Enrolling and Setting up Communication..................................................17-6
Accessing the Meter Assistant®....................................................................17-7
Accessing the Supplies Assistant®...............................................................17-7
Accessing the Maintenance Assistant.........................................................17-8
Troubleshooting.................................................................................................................17-9
Scenario 1: The Device Cannot Access the Internet..............................17-9
Scenario 2: Proxy Server Settings Are Incorrect....................................17-11
Scenario 3: The DNS Settings Are Incorrect...........................................17-12
Scenario 4: Unconfirmed Support for SMart eSolutions/Xerox®
Remote Print Services Features.............................................................17-12
Scenario 5: Connectivity Failed Following Device Reboot.................17-13
Additional Information...................................................................................17-13
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1
Introduction
Overview
This guide is designed for a System Administrator with Network Administrator rights
who has knowledge of networking concepts as well as experience creating and managing
network user accounts.
This guide will help you install, configure, and manage the printer on a network.
Note
Network features are not available if you are connected over USB.
Note
Embedded fax features are not available for all printer models.
Configuration Steps
When configuring the printer for the first time, Xerox suggests that you follow these
steps in this order:
Note
Most configuration settings are located on the Properties tab in CentreWare Internet
Services. If your printer is locked, you must log in as the system administrator.
1. Connect an Ethernet cable from your printer to the network.
2. Confirm that your printer is recognized on your network. By default, the printer is
configured to receive an IP address from a DHCP server over a TCP/IP network.
3. Provide basic information such as your location, time zone, and date and time
preferences, by completing the Installation Wizard.
4. Print a Configuration Report listing the printer's current configuration. Review the
report and locate the printer's IP address.
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5. Open a Web browser and type the IP address of your printer to access CentreWare
Internet Services. CentreWare Internet Services is administration and configuration
software installed on the printer's embedded Web server.
6. Print the Configuration Checklist. The Configuration Checklist list provides space
for you to write down important information as you go through the configuration
process. Use it to record information about your network settings, including
passwords, network paths, and server addresses.
7. Configure Authentication.
8. Configure Security.
9. Enable services in CentreWare Internet Services.
10. Configure Print, Scan, and Fax features.
11. Configure Accounting.
More Information
Refer to the following sources for more information about your printer and its capabilities.
SourceInformation
Software and Documentation disk
www.xerox.com/support
Quick User Guide
Software and Documentation disk
www.xerox.com/support
User Guide (PDF)
www.xerox.com/paper (United States)
www.xerox.com/europaper (Europe)
Recommended Media List
www.xerox.com/supportPrinter Management Tools
www.xerox.com/supportOnline Support Assistant
www.xerox.com/supportTechnical Support
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Introduction
2
Initial Setup
This chapter includes:
Physical Connection
Initial Setup at the Control Panel
Initial Setup in CentreWare Internet Services
Enabling Services and Options
Physical Connection
To connect your printer:
1. Connect the power cable to the printer, and plug it into an electrical outlet.
2. Connect one end of a Category 5 or better Ethernet cable to the Ethernet port in
the back of the printer. Connect the other end of the cable to a correctly configured
network port.
3. If you have purchased and installed the Fax Hardware Kit, connect the printer to a
correctly configured telephone line.
4. Turn the printer on.
Initial Setup at the Control Panel
The Installation Wizard
The first time the printer is turned on, the Installation Wizard starts. The wizard prompts
you with a series of questions to help you configure basic settings for your printer. You
are prompted to:
Set the current date and time.
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Select your local time zone.
Configure certification, system access level, SMTP, and LDAP.
Configuration Report
After you complete the installation wizard, you can obtain a Configuration Report. The
Configuration Report lists the printer's current settings. By default, a Configuration
Report prints at startup.
Printing the Configuration Report
To print a configuration report:
1. At the printer Control Panel, press the Machine Status button and touch the Machine
Information tab.
2. Touch Print Reports.
3. Touch Printer Reports.
4. Touch Configuration Report and press the Start button.
System Administrator Access at the
Control Panel
To configure the printer from the Control Panel, press the Machine Status button, then
touch the Tools tab. If the printer is locked, log in as the System Administrator.
To log in as a System Administrator:
1. At the printer Control Panel, press the Log In/Out button.
2. Type admin and touch Next.
3. Type the Administrator passcode and touch Enter. The default password is 1111.
Locking or Unlocking the Printer
To lock or unlock the printer:
1. Log in as a System Administrator.
2. At the printer Control Panel, press Machine Status and touch the Tools tab.
3. Touch Authentication / Security Settings > System Administrator Settings >
System Administrators Login ID.
4. Touch On to lock the printer or Off to unlock.
If you touched On, touch Keyboard and enter the new System Administrators Login
ID. Touch Save. Touch Keyboard, re-enter the ID, and Save.
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Initial Setup
Touch Yes to confirm the change.
5. Touch Save.
Manually Setting the Printer's Ethernet
Interface Speed
The printer's Ethernet interface automatically detects the speed of your network. If your
network is connected to another auto-sensing device, such as a hub, the hub may not
detect the correct speed. Refer to the configuration page to make sure the printer has
detected the correct speed of your network. To view the configuration page, see Printing
the Configuration Report.
To manually set the speed of the printer's Ethernet interface:
1. Log in as a System Administrator.
2. At the printer Control Panel, press Machine Status, then touch the Tools tab.
3. Touch System Settings > Connectivity + Network Setup > Protocol Settings.
4. Touch Ethernet Settings and Change Settings.
5. Touch Ethernet Rated Speed and Change Settings.
6. Select the Speed to match the speed set on your hub or switch.
7. Touch Save, then Close.
Assigning a Network Address
By default, the printer automatically acquires a network address from a DHCP server.
To assign a static IP address, configure DNS server settings, or configure other TCP/IP
settings. Refer to TCP/IP.
Viewing Services and Options
To see which services and options are enabled or installed:
1. At the printer control panel, press the Machine Status button, then touch the
Machine Information tab.
2. Touch Machine Configuration.
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Initial Setup
CentreWare Internet Services
CentreWare Internet Services is an application on the printer's embedded Web server
that allows you to configure and administer the printer from a Web browser on any
computer.
Accessing CentreWare Internet Services
Before you begin:
TCP/IP and HTTP must be enabled to access CentreWare Internet Services. If you
disable either of these services, you must enable them at the printer before you can
access CentreWare Internet Services.
Obtain a Configuration Report to determine your printer's IP address. You can also
check the IP address of the printer by pressing the Machine Status button on the
printer Control Panel.
To access CentreWare Internet Services:
1. At your computer, open a Web browser.
2. Type the printer's IP address in the address field. Press Enter The device Internet
Services screen appears.
3. Click the Properties tab.
If prompted, enter the User Name and Password of the Administrator account. The
default User Name is admin and the default Password is 1111.
4. Click Log In. You will now be able to access any Administrator functions within
Internet Services.
Enabling Services and Options
Some services and options must be enabled before they can be used. To enable these
special services and options, use either the Control Panel or CentreWare Internet Services.
Enabling Services and Options at the Control Panel
To enable services and options at the printer Control Panel:
1. Log in as a System Administrator.
2. At the printer Control Panel, press the Machine Status button and then touch the
Tools tab.
3. Touch System Settings > Common Service Settings > Maintenance.
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Initial Setup
4. Touch Software Options.
5. Touch Keyboard.
6. Type the code and touch Save.
7. Touch Close.
Enabling Features in CentreWare Internet Services
To enable services and options in CentreWare Internet Services:
1. In CentreWare Internet Services, click Properties > Security > Feature Enablement.
2. Type the Unique Function Code.
3. Click Apply.
4. Touch Reboot.
Changing the System Administrator
Password
For security purposes, Xerox recommends that you change the default System
Administrator password after you configure the printer. Be sure to store the password
in a secure location.
To change the Administrator password:
1. In CentreWare Internet Services, click Properties > Security > On Demand
Overwrite > System Administrator Settings.
2. Change the Administrators Login ID, if desired.
3. Next to Administrator's Passcode, type the new password.
4. Retype the password to verify.
5. Change the maximum number of login attempts, if desired.
6. Click Apply.
Using the Configuration Overview Page
In CentreWare Internet Services, the Configuration Overview page provides shortcuts
to commonly accessed pages under the Properties tab. To access the Configuration
Overview page, click Properties > Configuration Overview.
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Initial Setup
Assigning a Name and Location to the Printer
The Description page provides a place to assign a name and location to the printer for
future reference.
To assign a printer name and location:
1. In CentreWare Internet Services, click Properties > Description.
2. Next to Machine Name, type a name for the printer.
3. Next to Location, type the location of the printer.
4. Type the System Administrators contact information and the printer's email address
in the provided fields, if desired.
5. Click Apply.
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Initial Setup
3
Paper Tray Settings
In this area of the Control Panel, you can set the items related to the paper and trays,
including the type of paper and tray priority.
Accessing Paper Tray Settings
To access Paper Tray Settings where you can manage the paper options that will be
available at the Control Panel and that will display on the Paper Tray Settings screens:
Note
You must log on as Administrator to access Paper Tray Settings.
1. At the printer Control Panel, login as Administrator, press the Machine Status button,
and touch the Tools tab.
2. Under the Group heading, touch System Settings > Common Service Settings.
3. Under the Features heading, touch Paper Tray Settings.
Setting Custom Paper Name/Color
From the Paper Tray Settings screen, you can select the Custom Paper Name/Color
feature to set a custom name for paper loaded in the machine. You can use a maximum
of twelve characters for each custom paper name.
Note
Use this feature for plain paper (64 - 105 gsm) only.
To set a custom paper name and/or color:
1. At the printer Control Panel, log in as Administrator and then access the Paper Tray
Settings screen.
2. Select the option Custom Paper Name/Color.
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3. Select the paper type to be renamed and touch Change Settings.
4. Enter the desired name for Custom Paper. Select Save to save the name and return
to the previous screen.
You can name Custom Paper Types 1 to 5, available from the Paper Type option, and
Custom Paper Colors 1 to 5, available from Paper Tray Attributes > Paper Color. You
can use up to 23 characters (letters, numbers, and symbols) for each name and color.
For example, you can use a name showing its usage, such as Color for colored paper,
and Covers for bond paper.
Establishing Start-up Attributes
You can change and set the paper tray attributes that will display on the Control Panel
when the machine first starts up.
To modify the paper tray attributes available at start up:
1. At the printer Control Panel, log in as Administrator and then access the Paper Tray
Settings screen.
2. Select the Paper Tray Attributes on Setup screen.
3. Select Enabled or Disabled, and Save.
Paper Type Priority
You can define the priority of the trays to use when paper of the same size and the same
orientation is set in multiple trays for automatic tray selection. Auto paper selection
means that a tray containing the appropriate paper is automatically selected by the
machine for copying or printing. The paper type setting is prioritized over the paper tray
priority settings. If, however, different paper types appear in the same priority sequence,
the paper is then determined by paper tray priority sequence. A tray containing paper
type set to Auto Paper Off is not included in automatic tray selection.
Note
Not all Print Servers (DFEs) will adhere to this feature setting.
Setting Paper Type Priority
To set paper type priority:
1. At the printer Control Panel, log in as Administrator and then access the Paper Tray
Settings screen.
2. Touch Paper Type Priority.
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Paper Tray Settings
3. Select the option you need. The following table lists the current default settings for
the paper type priority:
Current SettingItem
FirstPlain
Auto paper OffPlain reloaded
SecondRecycled
Auto paper offCustom type 1
Auto paper offCustom type 2
Auto paper offCustom type 3
Auto paper offCustom type 4
Auto paper offCustom type 5
4. Touch Change Setting.
5. Select the feature you want and then touch Save > Close.
Setting Paper Tray Attributes
From the Paper Tray Settings area, you can set the size and type of paper loaded in the
trays.
To set paper tray attributes:
1. At the printer Control Panel, log in as Administrator and then access the Paper Tray
Settings screen.
2. Select Paper Tray Attributes. The following table lists the current default settings.
3. Select the tray you want to change.
4. Touch Change Settings for the tray you want.
5. Select the paper type, paper size, and paper color. For Auto Paper, select color by
using the up or down scroll arrow.
6. Touch Confirm and Close.
Current SettingItem
Auto Detect - Plain (64-79 gsm)Tray 1
Auto Detect - Plain (64-79 gsm)Tray 2
Auto Detect - Plain (64-79 gsm)Tray 3
Auto Detect - Plain (64-79 gsm)Tray 4
8 1/2 x 11 - Plain (64-79 gsm)Tray 5
Auto Detect - Plain (64-79 gsm)Tray 6
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Paper Tray Settings
Current SettingItem
Auto Detect - Plain (64-79 gsm)Tray 7
Change Paper Settings During Loading
From the Paper Tray Settings area, you can set which paper tray attributes will display
for selection when paper is loaded.
To set which paper tray attributes will be available when paper is loaded:
1. At the printer Control Panel, log in as Administrator and then access the Paper Tray
Settings screen.
2. Select Paper Tray Attribute During Loading.
3. Select Off or On.
4. Touch Save.
Establishing Bypass Tray Defaults
The Paper Tray Settings area allows you to define up to 20 sizes that will display when
Tray 5 (Bypass) is loaded and in what order they will appear.
To define and set the paper sizes that will display when Tray 5 is loaded:
1. At the printer Control Panel, log in as Administrator and then access the Paper Tray
Settings screen.
2. Select Tray 5 - Paper Size Defaults.
3. Use the up or down arrow to select the option you want to change.
4. Touch Change Setting.
5. Select the desired feature you want. Select from A/B Series Size, Inch Size, Others,
or Custom Size.
6. Touch Save > Close.
The following table lists the current paper size default settings:
Current SettingItem
8.5x 11 Long Edge (LE)Paper size 1
8.5 x 11 Short Edge (SE)Paper size 2
8.5 x 14 SEPaper size 3
11x 17 SEPaper size 4
12 x 18 SEPaper size 5
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Paper Tray Settings
Current SettingItem
5.5 x 8.5 SEPaper size 6
8 x 10 LEPaper size 7
5 x 7 SEPaper size 8
4x 6 SEPaper size 9
13 x 19SEPaper size 10
A4 LEPaper size11
A4 SEPaper size 12
A3 SEPaper size 13
SRA3 SEPaper size 14
A5 LEPaper size 15
A5 SEPaper size 16
8.5 x13 SEPaper size 17
9 X11 LEPaper size 18
B4 SEPaper size 19
B5 SEPaper size 20
The following alternate sizes can be loaded in Tray 5:
A/B Series Size A3, A4, A4, A5, A5, A6, B4, B5, B5, B6
Inch Size includes 13x19, 13x18, 12.6X19.2, 12X18, 11X17, 11X15, 8.5X14,
8.5X13, 8.5X11, 8X10, 7.25X10.5, 5.5X8.5, 5X7
Others SRA3, A4 Cover, 9x11, 215x315, 8K, 16K, 100x148 mm, 148x200 mm, 4x6,
Env 120x235, Env 240x332, Env 229x324, Env 162x229
Custom Size
Customizing the Paper Supply Screen
Use this feature to specify whether Usage or Size Detection, shown under Paper Tray
Attributes, displays on the Paper Supply Screen.
To define the paper tray attributes that appear on the paper supply screen:
1. At the printer Control Panel, log in as Administrator and access the Paper Tray
Settings screen.
2. Select the Customize Paper Supply screen.
3. Select the desired option:
Usage (Auto Paper Select) - Displays the setting in Auto Paper Select.
Disabled- Does not display the items specified in Paper Size.
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Paper Tray Settings
Size Detection - Displays the setting in Paper Size.
4. Touch Save and touch Close.
Paper Tray Priority
Set the priority of the trays to use when paper of the same size and the same orientation
is set in the multiple trays or print data does not include the paper tray information for
automatic tray selection.
Auto Paper selection means that a tray containing the appropriate paper is automatically
selected by the machine for copying or printing. This setting applies to Trays 1 to 4 and
6 (optional). You cannot apply this setting to Tray 5.
Note
Not all Print Servers (DFEs) will adhere to this feature setting.
Setting Paper Tray Priority
To set paper tray priority:
1. At the printer Control Panel, log in as Administrator and then access the Paper Tray
Settings screen.
2. Select Paper Tray Priority. The following table lists the current default priority
settings.
Current SettingItem
Tray: 6>7>4>3>1>2>5Paper Tray Priority
3. Touch Change Settings.
4. Touch each Tray and set the corresponding Priority.
5. Touch Save.
6. Touch Close.
Managing Auto Tray Switching
From the Paper Tray Settings area, you can set the alternative tray or paper to use when
running out of paper loaded in the selected tray.
Note
Not all Print Servers (DFEs) will adhere to this Auto Tray Switching feature setting.
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System Administrator Guide
Paper Tray Settings
To manage auto tray switching controls:
1. At the printer Control Panel, log in as Administrator and then access the Paper Tray
Settings screen.
2. Use the up or down arrow to select Auto Tray Switching Control.
3. You can select Enable during Auto Select, and Enable for Same Paper Type/Color.
If Enable during Auto Select is selected, the machine switches the tray when Auto
Select is selected in the Copy screen or Paper Select of the print driver.
You can select Targeted Paper Type (Copy Jobs) and select paper types. When
According to Priority Assigned is selected, the paper type is determined according
to the settings in Paper Type Priority. When selecting Selected Paper Type Only,
you can specify the paper type.
4. Touch Change Setting and make the selection. Touch Save.
5. Touch Close.
The machine does not switch the tray automatically in the following cases:
Tray 5 is selected.
The tray containing paper other than plain paper, recycled paper, or plain reload
paper is selected, or
The tray containing paper that is set as Auto Paper Off in Paper Type Priority is
selected.
Image Quality
The Image Quality feature provides a way to fine-tune the machine for paper weight.
You can specify the image quality processing method for: Plain, Recycled, Plain Reload,
Punched, Heavyweight, Heavyweight Reload, Hole Punched Heavyweight 1, Gloss, Gloss
Reload, HW Gloss, HW Gloss Reload, XHW Gloss, XHW Gloss Reload, Labels, X-HW Labels,
Tab Stock, Postcards, and Custom Paper 1 to 5.
When copying or printing a document, the machine applies the image quality settings
defined in the Paper Tray Attributes area of the Control Panel. The type of paper set
in Paper Tray Attributes, and the image quality processing method specified for that
type of paper, control the amount of ink transfer, speed, and fuser temperature applied.
Note
The image quality setting for these paper types will change the weight range displayed
for each paper type.
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System Administrator Guide
Paper Tray Settings
Specifying Image Quality Settings
You can select the media weight range to apply to a print or copy job that will optimize
the image quality of the machine output. The following table shows the available default
settings you can select and apply.
To specify image quality settings:
1. At the printer Control Panel, log in as Administrator and then access the Paper Tray
Settings screen.
2. Use the scroll down arrow to advance and select Image Quality.
3. Select the paper type you want to change.
4. Touch Change Settings. You will see different Image Quality settings for the paper
type you selected. These represent the media weight range.
5. Select a different setting. Touch Save > Close.
Options Available for DisplayCurrent SettingItem
Plain A (64-79 gsm)
Plain B (80-90 gsm)
Plain C (91-105 gsm)
Plain A (64-79 gsm)Plain
Plain A Reloaded (64-79 gsm)
Plain B Reloaded (80-90 gsm)
Plain C Reloaded (91-105 gsm)
Plain A Reloaded (64-79 gsm)Plain RL
Recycled A (64-79 gsm)
Recycled B (80-90 gsm)
Recycled C (91-105 gsm)
Recycled A (64-79 gsm)Recycled
Plain A (64-79 gsm)
Plain B (80-90 gsm)
Plain C (91-105 gsm)
Plain A (64-79 gsm)Hole Punched
Heavyweight 1A (106-128 gsm)
Heavyweight 1B (129-150 gsm)
Heavyweight 1C (151-176 gsm
Heavyweight 1A (151-176 gsm) 106-
128
HW 1
HW 1A Reloaded (106-128 gsm)
HW 1B Reloaded (129-150 gsm)
HW 1C Reloaded (151-176 gsm)
HW 1A Reloaded (106-128 gsm)HW 1 RL
Punched HW 1A (106-128 gsm)
Punched HW 1B (129-150 gsm)
Punched HW 1C (151-176 gsm)
Punched HW 1A (106-128 gsm)Punched HW 1
Coated 1A (106-128 gsm)
Coated 1B (129-150 gsm)
Coated 1A (129-150 gsm)Coated 1
Coated 1A Reloaded (106-128 gsm)
Coated 1B Reloaded (129-150 gsm)
Coated 1A RL (106-128 gsm)Coated 1 RL
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Paper Tray Settings
Options Available for DisplayCurrent SettingItem
Coated 2A (151-176 gsm)
Coated 2B (177-220 gsm)
Coated 2A (177 220 gsm)Coated 2
Coated 2A Reloaded (151-176 gsm)
Coated 2B Reloaded (177-220 gsm)
Coated 2A (221-256 gsm)Coated 2 RL
Coated 3A (151-176 gsm)
Coated 3B (177-220 gsm)
Coated 3A (221-256 gsm)Coated 3
Coated 3A Reloaded (221-256 gsm)
Coated 3B Reloaded (257-300 gsm)
Coated 3A RL (221-256 gsm)Coated 3 RL
Labels 1A (106 -128 gsm)
Labels 1B (129 - 150 gsm)
Labels 1C (151 - 176 gsm)
Labels 1A (106-128 gsm)Labels
Labels 3A (221 -256 gsm)
Labels 3B (257 -300 gsm)
Labels 3A (221-256 gsm)X-HW Labels
Tab Stock 1A (106-128 gsm)
Tab Stock 1B (129-150 gsm)
Tab Stock 1C (151-176 gsm)
Tab Stock 1A (106-128 gsm)Tab Stock
Transfer B (129-150 gsm)
Transfer C (151-176 gsm)
Transfer B (129-150 gsm)Transfer
Recycled A (64-79 gsm)
Recycled B (64-79 gsm)
Recycled C (64-79 gsm)
Plain A (64-79 gsm)Custom 1
Recycled A (64-79 gsm)
Recycled B (64-79 gsm)
Recycled C (64-79 gsm)
Plain A (64-79 gsm)Custom 2
Recycled A (64-79 gsm)
Recycled B (64-79 gsm)
Recycled C (64-79 gsm)
Plain A (64-79 gsm)Custom 3
Recycled A (64-79 gsm)
Recycled B (64-79 gsm)
Recycled C (64-79 gsm)
Plain (64-79 gsm)Custom 4
Recycled A (64-79 gsm)
Recycled B (64-79 gsm)
Recycled C (64-79 gsm)
Plain A (64-79 gsm)Custom 5
Note
For all Custom paper types, the options available for display include Plain A, Plain
B, and Plain C paper.
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Paper Tray Settings
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Paper Tray Settings
4
Image Quality and
Calibration
Setting Image Quality for the Scanner
When copying, you can select the image quality processing method and parameters the
scanner will use and apply to the copy job. For example, you can enhance color
reproduction when copying photos.
Note
Refer to the Paper Tray Settings chapter on how to associate a media type and weight
with a particular image quality setting.
To set copy image quality:
1. At the printer Control Panel, log in as Administrator and then access the Paper Tray
Settings screen.
2. Select Common Service Setting > Image Quality Adjustment > Image Quality.
3. Select one of the features from the following table.
Default SettingFeature
NormalPhoto and text Recognition - Allows you to change a level with which the
machine determines a document as text or photos. This setting is when you
select Photo and Text for Original Type on the Image Quality screen.
Selecting More Text enables the machine to easily recognize very
fine print as text.
Selecting More Photo enables the machine to easily recognize
halftone images from newspapers and advertisements as photos.
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System Administrator Guide
Default SettingFeature
NormalOutput Color Recognition Allows you to change a level from the five levels
with which the machine determines a document as monochrome or color.
This setting is used when you select Auto Detect for Output Color on the
Copy screen.
Selecting More Black and White enables the machine to easily re-
cognize monochrome documents.
Selecting More Color enables the machine to easily recognize color
documents.
NormalPhoto Reproduction level When copying with Original Type in the Image
Quality screen set to Photo and Text, you can adjust the color reproduction
level in the areas determined by the machine as photos.
Selecting More Text yields a bold copy effect, emphasizing the dense
parts of an image.
Selecting More Photo softens the image gradation of an image,
enhancing the reproducibility of subtle colors.
High QualityBackground Suppression (color copy) Set the method of background
suppression to be used when making color copies. Background suppression
is the function to detect the density of colors and suppress the scan of
background colors when a document has background colors on colored paper.
Select High Speed to sample a section of the document and detect
the background color.
Select High Quality to conduct a pre-scan and sample the whole
document to detect the background color.
High QualityBackground Suppression ( BIW copy) Background suppression is the
function to detect the density of colors and suppress the scan of background
colors when a document has background colors on colored paper.
Select High Speed to sample a section of the document and detect
the background color.
Select High Quality to conduct a pre-scan and sample the whole
document to detect the background color.
Important: When you select High Quality and Corner Shift is selec-
ted in Image Shift with a ratio of 60 or less specified in Reduce/En-
large, a part of the image may not be printed or blank paper may
be output.
High QualityBackground Suppression (scan jobs) Set the method of background High
Quality suppression to be used for scan operations. Set how the machine
detects density and deletes the background color.
OnImage Enhancement Select On to give the image a smoother appearance
when printed.
4. Touch Change Settings.
5. Make a new selection from the available options.
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Image Quality and Calibration
6. Touch Save > Close.
Calibrating Image Color
Note
Performing this calibration process affects only those jobs printed at the internal
controller. It will not apply to jobs coming from the DFEs.
When color gradation of a printed image shifts, you can use the Calibration feature at
the Control Panel to calibrate the color of the image and maintain quality of the output
at a certain level:
To calibrate image color:
1. At the printer Control Panel, log in as Administrator, press the Machine Status
button, and touch the Tools tab.
2. Select Common Service Settings > Image Quality Adjustment > Calibration.
Read the directions on the Control Panel and follow the steps.
3. From the Calibration screen, select the Screen Type to calibrate.
Note
For optimal color, calibrate all four screen types.
4. Load A3, A4, 11 x 17 or 8.5 x 11 and choose the desired Paper Supply.
5. Select Start on the screen to print the calibration chart for the color correction.
6. Continue following the steps on the Control Panel.
7. To perform calibration, place the calibration chart face down with both magenta
patches against the left edge of the document glass.
8. Place 5 sheets or more of blank white paper over the chart to prevent light from
bleeding through the sheet.
9. Lower the document glass and select Start on the screen.
10. Select Confirm.
11. Select Target and specify whether the calibration should impact Copy and Print
jobs, Copy Jobs Only, Print Jobs Only, or None.
12. Touch Save
13. Continue calibrating another screen type or touch Close.
Two-Sided Color Scanning Calibration
To calibrate two-sided color scanning:
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Image Quality and Calibration
1. At the printer Control Panel, log in as Administrator, press the Machine Status
button, and touch the Tools tab.
2. Select Common Service Settings > Image Quality Adjustment > 2 Sided Color
Scanning Calibration.
3. Touch Print Chart and select a Paper Supply location. Touch Save.
4. Press Start.
5. Follow the on-screen directions.
6. Touch Confirm.
7. Touch Close.
To restore previous color values for the Duplex Automatic Document Feeder (DADF):
1. At the printer Control Panel, log in as Administrator, press the Machine Status
button, and touch the Tools tab.
2. Select Common Service Settings > Image Quality Adjustment > 2 Sided Color
Scanning Calibration.
3. Touch Restore Previous Values and Touch Start.
4. Touch Close.
To restore factory default color values for the Duplex Automatic Document Feeder
(DADF):
1. At the printer Control Panel, log in as Administrator, press the Machine Status
button, and touch the Tools tab.
2. Select Common Service Settings > Image Quality Adjustment > 2 Sided Color
Scanning Calibration.
3. Touch Restore Factory Default Values and Touch Start.
4. Touch Close.
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Image Quality and Calibration
5
Network Configuration
TCP/IP
Transmission Control Protocol (TCP) and Internet Protocol (IP) are a two protocols within
the Internet Protocol Suite. IP manages the transmission of messages from computer
to computer while TCP manages the actual end-to-end connections.
Note
You can configure IPv4 settings at the printer Control Panel or through CentreWare
Internet Services. You can only configure IPv6 through CentreWare Internet Services.
Enabling TCP/IP
Note
TCP/IP is enabled by default. If you disable TCP/IP, you must enable it at the printer
Control Panel before you can access CentreWare Internet Services.
To enable TCP/IP:
1. At the printer Control Panel, log in as System Administrator, press the Machine
Status button, and touch the Tools tab.
2. Touch System Settings > Connectivity & Network Setup > Protocol Settings.
3. Touch TCP/IP - Common Settings.
4. Touch Change Settings.
5. Select the item you want to change and touch Change Settings.
6. Touch IPv4 Mode, IPv6, or Dual Stack to enable both IPv4 and IPv6.
7. Touch Save.
8. Touch Close.
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System Administrator Guide
Configuring TCP/IP Settings at the Control Panel
Manually Configuring an IPv4 Network Address
To configure an IPv4 network address:
1. At the printer Control Panel, press the Machine Status button, and then touch the
Tools tab.
2. Touch System Settings > Connectivity and Network Setup > Protocol Settings.
3. Select TCP-IP - Network Settings and Touch Change Settings.
4. Select IPv4 - IP Address Resolution, and touch Change Settings.
5. Touch Static, then touch Save.
6. Touch IPv4 - IP Address, and touch Change Settings.
7. Type the static IP address using the touch-screen keypad, and touch Save.
8. Touch IPv4 - Subnet Mask, and touch Change Settings.
9. Type the subnet mask using the touch-screen keypad, and touch Save.
10. Touch IPv4 - Gateway Mask, and touch Change Settings.
11. Type the gateway mask using the touch-screen keypad, and touch Save.
Manually Configuring an IPv6 Network Address
To configure an IPv6 network address:
1. At the printer Control Panel, press the Machine Status button, then touch the Tools
tab.
2. Touch Connectivity & Network Setup > Protocol Settings.
3. Touch IPv6 Address Manual Configuration, then touch Change Settings.
4. Touch Enabled, then touch Save.
5. Touch Manually Configured IPv6 Address, then touch Change Settings.
6. Type the static IP address using the touch-screen keypad, and touch Save.
7. Touch Manually Configured IPv6 Address Prefix, and touch Change Settings.
8. Type the prefix using the touch-screen keypad, and touch Save.
9. Touch Manually Configured IPv6 Address Gateway, and touch Change Settings.
10. Type the gateway using the touch-screen keypad, and touch Save.
Configuring IPv4 Dynamic Address Settings
To configure IPv4 dynamic address settings:
1. At the printer Control Panel, press the Machine Status button, then touch the Tools
tab.
2. Touch System Settings > Connectivity & Network Setup > Protocol Settings.
3. Touch IPv4 - IP Address Resolution, and touch Change Settings.
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Network Configuration
4. Touch DHCP, DHCP/AutoIP, BOOTP, or RARP, then touch Save.
Configuring IPv6 Dynamic Address Settings
To configure IPv6 dynamic address settings at the Control Panel:
1. At the printer Control Panel, press the Machine Status button, then touch the Tools
tab.
2. Touch System Settings > Connectivity & Network Setup > Protocol Settings.
3. Touch TCP/IP-Network Settings and touch Change Settings.
4. Touch IPv6 Address Manual Configuration, and touch Change Settings.
5. Touch Disabled, then touch Save.
6. Touch Automatically Configured IPv6 Address, then touch Change Settings to
see the acquired IPv6 address information.
Configuring DNS/DDNS Settings
Domain Name System (DNS) and Dynamic Domain Name System (DDNS) is a system
that maps host names to IP addresses.
To configure DNS settings at the Control Panel:
1. At the printer Control Panel, press the Machine Status button, then touch the Tools
tab.
2. Touch System Settings Connectivity & Network Setup Protocol Settings.
3. Touch IPv4 DNS Server Setup, or IPv6 DNS Server Setup, then touch Change
Settings.
4. Do one of the following:
a. To allow your DHCP server to provide the DNS server address, on the Get IP
Address from DHCP screen, touch Enabled, then touch Save.
b. To manually provide the DNS server address, touch Preferred DNS Server IP
Address then touch Change Settings. Type the DNS server address, then touch
Save.
Configuring Settings for IPv4
To configure settings for IPv4:
IPv4 can be used in addition to or in place of IPv6.
Caution
If both IPv4 and IPv6 are disabled, you cannot access CentreWare Internet Services.
You must re-enable TCP/IP at the printer Control Panel before you can access CentreWare
Internet Services. Disabling TCP/IP or changing the IP address also disables any
dependent protocols.
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System Administrator Guide
Network Configuration
1. In CentreWare Internet Services, click Properties > Connectivity > Protocols >
TCP/IP.
IPv4 is enabled by default.
2. Type a unique Host Name for your printer.
3. Select the desired method for obtaining a dynamic IP address from the IP Address
Resolution drop-down menu, or select Static to define a static IP address.
4. If you select Static, type the IP Address, Subnet Mask, and Gateway Address in the
appropriate fields.
Note
If you select BOOTP or DHCP, you cannot change the IP address, Subnet Mask, or
default gateway.
Note
If you select RARP address resolution mode, you cannot change the IP address.
5. Type a valid Domain Name.
Configuring TCP/IP Settings in CentreWare Internet Services
If your printer has a valid network address, you can configure TCP/IP settings in
CentreWare Internet Services.
DNS Configuration for IPv4
To configure settings for IPv4:
1. Next to Obtain DNS Server Address Automatically, select the Enabled check box
to allow your DHCP server to provide the DNS server address. Clear the check box
to manually provide the DNS server address, and type an IP address for the Preferred
DNS Server, Alternate DNS Server 1, and Alternate DNS Server 2 in the appropriate
fields.
Note
If DHCP or BOOTP is the IP Address Resolution setting, you cannot change the
Domain Name, Primary DNS Server, Alternate DNS Server 1, and Alternate DNS
Server 2 settings.
2. Next to Dynamic DNS Registration (DDNS), select Enabled to register the printer's
host name in the DNS server. Select Overwrite if you want to overwrite existing
entries in the DNS server.
Note
If your DNS Server does not support dynamic updates, you do not need to enable
DDNS.
3. Next to Generate Domain Search List Automatically, select Enabled if you want
the printer to generate a list of search domains. Type the domain names if the
option is disabled.
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4. Next to Connection Time-Out, type the time allowed until the printer stops
attempting to connect to the server.
5. Next to Release Current IP Address When the Host is Powered Off, select Enabled
if you want the printer to release its IP address when it restarts.
Zero-Configuration Networking
To configure settings:
1. If the printer cannot connect to a DHCP server to obtain an IP address, select Self
Assigned Address to allow the printer to assign itself a Link-Local address. Link-Local
addresses are between 169.254.0.0 and 169.254.255.255.
2. Click Apply.
Configuring Settings for IPv6
IPv6 hosts can automatically configure themselves when connected to a routed IPv6
network using the Internet Control Message Protocol Version 6 (ICMPv6). ICMPv6
performs error reporting for IP along with other diagnostic functions. When first
connected to a network, a host sends a link-local multicast router solicitation request
for its configuration parameters. If suitably configured, routers respond to this request
with a router advertisement packet containing network-layer configuration parameters.
Note
IPv6 is optional and may be used in addition to or in place of IPv4. If both protocols are
disabled, you cannot access CentreWare Internet Services. The host name is the same
for IPv4 and IPv6. If you change the host name for IPv6, the host name changes for
IPv4 as well.
Caution
If both IPv4 and IPv6 are disabled, you cannot access CentreWare Internet Services.
You must re-enable TCP/IP at the printer Control Panel before you can access CentreWare
Internet Services. Disabling TCP/IP or changing the IP address also disables any
dependent protocols.
To configure settings for IPv6:
1. In CentreWare Internet Services, click Properties > Connectivity > Protocols >
TCP/IP.
2. Under IP Mode, select IPv6, or select Dual Stack to use both IPv4 and IPv6. By
default, IPv6 is disabled.
3. Type a unique Host Name for the printer.
4. Next to Enable Manual Address, select Enabled if you want to manually assign an
address. Type the IP Address and Gateway Address.
5. Next to Get IP Address from DHCP, select Enabled to allow your DHCP server to
assign an IP address to the printer.
6. Type the required Domain Name.
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Note
Enabling or disabling IPv6 will restart the printer when you click Apply.
DNS Configuration for IPv6
To configure settings for IPv6:
1. Next to Obtain IPv6 DNS Server Address Automatically, select Enabled to allow
the DHCP server to provide the DNS server address.
2. Type an IP address for the Preferred DNS Server, Alternate DNS Server 1, and
Alternate DNS Server 2.
3. Next to Dynamic DNS Registration, select Enabled or select Overwrite to replace
the existing DNS entry.
4. Next to Generate Domain Search List Automatically, select Enabled to enable.
5. Type Domain Name 1, 2 and 3.
6. Enter the number of seconds until Connection Time-Out.
7. Click Apply.
SNMP
Simple Network Management Protocol (SNMP) is used in network management systems
to monitor network-attached devices for conditions that require administrative attention.
It consists of a set of standards for network management including an application layer,
a database schema, and a set of data objects. Agents, or software modules, reside in
the printer's SNMPv3 engine. A manager is an SNMPv3 management application such
as OpenView, that is used to monitor and configure devices on the network. The agent
responds to read (GET) and write (SET) requests from the manager and can also generate
alert messages, or traps, based on certain events.
SNMP settings can be configured in CentreWare Internet Services. You can also enable
or disable Authentication Failure Generic Traps on the printer. SNMPv3 can be enabled
to create an encrypted channel for secure printer management.
Enabling SNMP
To enable SNMP:
1. In CentreWare Internet Services, click Properties > Connectivity > Port Settings.
2. Next to SNMP, select Enabled.
3. Select UDP to enable this transport protocol if necessary.
Configuring SNMP
To configure SNMP settings:
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1. In CentreWare Internet Services, click Properties > Connectivity > Protocols >
SNMP Configuration.
2. Under SNMP Properties, select Enable SNMP v1/v2c Protocols, or Enable SNMP
v3 Protocol.
3. Under Authentication Failure Generic Traps, select Enabled if you want the printer
to generate a trap for every SNMP request received by the printer that contains an
invalid community name.
4. Click Apply.
Note
You must click Apply to save your settings or the protocol will remain disabled.
Editing SNMP v1/v2c Properties
Note
For security purposes, Xerox recommends that you change the SNMP v1/v2c public and
private community names from the default values.
Caution
Any changes made to the GET or SET community names for this printer require
corresponding changes to GET or SET community names for each application that uses
SNMP to communicate with this printer.
To edit SNMP v1/v2c properties:
1. In CentreWare Internet Services, click Properties > Connectivity > Protocols >
SNMP Configuration.
2. Under SNMP Properties, click Edit SNMP v1/v2c Properties.
3. Type a name up to 256 characters for the Community Name (Read Only) or use the
default value of public.
GET returns the password for the SNMP GET requests to the printer. Applications
obtaining information from the printer using SNMP, such as CentreWare Internet
Services, use this password.
4. Type a name up to 256 characters for the Community Name (Read / Write) or use
the default value of private.
SET returns the password for the SNMP SET requests to the printer. Applications
that set information on the printer using SNMP, use this password.
5. Type a name up to 256 characters for the default Trap Community Name or use
the default value of SNMP_TRAP.
Note
The Default Trap Community Name is used to specify the default community name
for all traps generated by this printer. The Default Trap Community Name can be
overridden by the Trap Community Name specified for each individual trap
destination address. The Trap Community Name for one address may not be the
same Trap Community Name specified for another address.
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6. Type the System Administrator's Login ID.
7. Click Apply.
Editing SNMP v3 Settings
Note
Before SNMPv3 can be enabled, a digital certificate must be installed on the printer and
SSL must be enabled.
To edit SNMP v3 properties:
1. In CentreWare Internet Services, click Properties > Connectivity > Protocols >
SNMP Configuration.
2. Under SNMP Properties, click Edit SNMP v3 Properties.
3. Under Administrator Account, click Account Enabled to create the administrator
account.
4. Type an Authentication Password then confirm it. The Authentication Password
must be at least eight characters in length and can include any characters except
control characters. This password is used to generate a key used for authentication.
5. Type a Privacy Password and confirm it. The Privacy Password is used for encryption
of SNMPv3 data. The password used to encrypt the data needs to match with the
Server.
6. Under Print Drivers/Remote Clients Account, click Account Enabled.
7. Click Apply.
Adding IP Trap Destination Addresses
To configure IP trap destinations:
1. In CentreWare Internet Services, click Properties > Connectivity > Protocols >
SNMP Configuration.
2. Click Advanced at the bottom of the page.
3. Under Trap Destination Addresses, click Add UDP IPv4 Address or Add UDP IPv6
Address.
4. Type the IP address of the host running the SNMP manager application to be used
to receive traps.
Note
Port 162/UDP is the default port for traps. Select v1 or v2c based on what the trap
receiving system supports.
5. Under Traps, select the type of traps to be received by the SNMP manager.
6. Click Apply.
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LPD
The Line Printer Daemon (LPD) protocol is used to provide printer spooling and network
print server functionality for operating systems such as HP-UX, Linux®, and MAC OS X.
Note
For information on setting up print queues on your client system, refer to your client
systems documentation.
Enabling LPD
To enable the LPD protocol:
1. In CentreWare Internet Services, click Properties > Connectivity > Port Settings.
2. Next to LPD, select the Enabled check box.
Note
Disabling LPD will affect clients printing to the printer over TCP/IP using the LPR printing
port.
Configuring LPD
To configure the LPD protocol:
1. In CentreWare Internet Services, click Properties > Connectivity > Protocols >
LPD.
2. Type an LPD Port Number or use the default port number of 515.
3. Enter the Connection Time-Out.
4. Enter the Maximum Number of Sessions.
5. If necessary, next to TCP-MSS Mode, select Enabled.
6. If TCP-MSS mode is enabled, type the IP addresses for Subnets 1, 2, and 3 under
IPv4.
7. Click Apply.
Note
TCP-MSS settings are common for LPD and Port 9100.
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Raw TCP/IP Printing
Raw TCP/IP is a printing method used to open a TCP socket-level connection over Port
9100, to stream a print-ready file to the printer's input buffer. It then closes the
connection either after sensing an End-Of-Job character in the PDL or after expiration
of a preset time-out value. Port 9100 does not require an LPR request from the computer
or the use of an LPD running on the printer. Port 9100 is selected in Windows as the
Standard TCP/IP port.
Enabling Port 9100
Note
TCP/IP must be enabled before you enable Port 9100.
To enable port 9100:
1. In CentreWare Internet Services, click Connectivity > Port Settings.
2. Next to Port 9100, select Enabled.
Configuring Port 9100
To configure port 9100:
1. In CentreWare Internet Services, click Properties > Connectivity > Protocols >
Port 9100.
2. If necessary, next to TCP-MSS Mode, select Enabled.
3. If TCP-MSS mode is enabled, type the IP addresses for Subnets 1, 2, and 3 under
IPv4.
4. Ensure that the TCP Port Number is set to 9100.
5. Set the End of Job Timeout to the desired number of seconds between 0 and 1800
before processing a job with an End of Job character. The default time is 300 seconds.
6. Click Apply.
Note
TCP-MSS settings are common for LPD and Port 9100.
SMTP
Simple Mail Transfer Protocol (SMTP) is used by the printer's email feature to deliver
scanned images and Internet Fax jobs through email. After you enable SMTP, the email
button is enabled on the printer's Control Panel.
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Configuring SMTP Server Settings
To configure SMTP server settings:
1. In CentreWare Internet Services, click Properties > Connectivity > Protocols >
SMTP Server.
2. Under Required Information, select the desired method to locate an SMTP server.
To allow DNS to automatically find an SMTP server on the network, select From
DNS.
To map to a specific SMTP server, select STATIC.
Note
If you select From DNS, you must ensure that DNS is configured for either IPv4 or
IPv6 before you can define the SMTP server.
3. Type the SMTP server IP address or host name.
4. Enter the port numbers for sending email and Internet Fax, and for receiving email.
The default port number is 25.
5. Next to Port 9100, select Enabled.
Configuring Optional SMTP Settings
To configure optional SMTP settings:
Split Send - To improve transmission speed, you can set messages to be fragmented
between 2 and 500 times. Select Enabled next to Split Send and enter the number
of fragments in the Maximum Split Count field.
If you enable Split Send, you can select how the email jobs should be split. Under
Split Send Method, select one of the following:
-Split into Pages: If you select this option, the mail client will not reassemble the
job on receipt.
-Split by Data Size: If you select this option, the mail client is required to
reassemble the job on receipt.
Maximum Data Size per E-mail - To define a maximum message size for messages
with attachments, type a value between 512 KB and 20480 KB. The default size is
10240 KB.
Maximum Total Data Size - To set a maximum job size, type a value between 512
KB and 2000000 KB.
Login Credentials for the Machine to Access the SMTP Server to send automated
emails - Select POP before SMTP or SMTP AUTH to have the printer authenticate
itself using the Login Name and Password set up on this page.
-If you select System, type the Login Name and Password. Retype the password
to confirm.
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-If you select None, the printer will not provide authentication credentials to the
SMTP server.
Login Credentials for Sending E-mails - If authentication is enabled, and the printer
is configured to require users to log in before they can access email, select Remotely
Authenticated User to use the credentials of the user to access the SMTP server.
Select System to allow this field to default to the same setting you selected for
sending automated email messages.
When you are done configuring these options, click Apply.
LDAP
Lightweight Directory Access Protocol (LDAP) is a protocol used to process queries and
updates to an information directory, also known as an LDAP directory, stored on an
external server. LDAP directories are heavily optimized for read performance. Use this
page to define how the printer retrieves user information from an LDAP directory.
Configuring LDAP Server Settings
To configure LDAP server settings:
1. In CentreWare Internet Services, click Properties > Connectivity > Protocols >
LDAP > LDAP Server.
2. Under Server Information, type the appropriately formatted main and backup LDAP
server addresses, host name, and port numbers. The default port number is 389.
3. Select the LDAP server type from the LDAP Server drop-down menu.
4. Complete the Optional and Query sections, if necessary.
5. Click Apply
Defining User Mappings
LDAP servers provide different results to search queries depending on how user data is
mapped. Editing the mapping allows you to fine-tune server search results.
Note
If you are using Internet Fax, ensure that the Internet Fax field is not set to No attribute
type that can be used. This setting prevents the LDAP Address Book from displaying
on the Internet Fax screen on the printer's Control Panel. Select mail as the Internet
Fax setting.
To define LDAP user mappings:
1. In CentreWare Internet Services, click Properties > Connectivity > Protocols >
LDAP > LDAP User Mappings.
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The information you entered on the LDAP Server tab is summarized in the top
section.
2. To send a test query, type the name of the user you want to search for in the User
Name field, then click Search. If a match occurs, the user's information displays.
3. Use the drop-down menus under Imported Heading to remap fields as needed.
4. Click Apply.
Note
Headings are defined by your LDAP server's schema.
Configuring LDAP Custom Filters
To configure LDAP filters:
1. In CentreWare Internet Services, click Properties > Connectivity > Protocols >
LDAP > Custom Filters.
2. In the User ID Query Filter field, type the LDAP search string or filter that you want
to apply.
Note
The filter defines a series of conditions that the LDAP search must fulfill to return
the information you want.
Note
The search string should be formatted as LDAP objects inside of parentheses. For
example, to find the user with a sAMAccountName of Bob, type (objectClass=user)
(sAMAccountName=Bob).
3. Under Email Address Book Filter, select Enable Filter.
4. In the Email Address Book Filter field, type the LDAP search string or filter that you
want to apply.
Note
Format the search string as LDAP objects placed inside parentheses. For example,
to find all users that have an email attribute (mail enabled), type (objectClass=user)
(mail=*).
5. Under Fax Address Book Filter, select Enable Filter. Then type the LDAP search
string or filter that you want to apply.
6. Under Internet Fax Address Book Filter, select Enable Filter. Then type the LDAP
search string or filter that you want to apply.
7. Click Apply.
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POP3
Post Office Protocol, version 3 (POP3) allows email clients to retrieve email from remote
servers over TCP/IP on network port 110. This printer uses POP3 for the Internet Fax
service.
To configure the POP3 Internet Fax service:
1. In CentreWare Internet Services, click Properties > Connectivity > Protocols >
POP3 Setup.
2. Type the appropriately formatted IP address, host name, and port number. The
default port number is 110.
3. Next to POP Receive Password Encryption, select APOP Authentication, if required.
4. Type the Login Name assigned to the printer that will be used to log into the POP3
server.
5. Type a password. Retype the password to confirm.
6. Select the checkbox to enable POP3 - SSL/TSL Communication, if desired.
7. Type a Polling Interval value between 1 and 120 minutes. The default value is 10
minutes.
8. Click Apply.
HTTP
Hypertext Transfer Protocol (HTTP) is a request-response standard protocol between
clients and servers. Clients making HTTP requests are referred to as User Agents (UAs)
while servers responding to these requests for resources such as HTML pages, are referred
to as origin servers. There can be any number of intermediaries, such as tunnels, proxies,
or gateways between UAs and origin servers.
Enabling HTTP
HTTP is enabled by default. If you disable HTTP, you will need to enable it at the printer
before you can access CentreWare Internet Services.
To enable HTTP:
1. At the printer Control Panel, press the Machine Status button, then touch the Tools
tab.
2. Touch System Settings > Connectivity + Network Setup > Port Settings.
3. Touch Internet Services (HTTP), then touch Change Settings.
4. Touch Enabled, then touch Save.
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Configuring HTTP Settings
To configure HTTP settings:
1. In CentreWare Internet Services, click Properties > Connectivity > Protocols >
HTTP.
2. Change the maximum number of sessions, if required. The default is 5.
3. Type the Port Number, if required. The default is 80.
4. Next to Secure HTTP (SSL), select Enabled to encrypt HTTP communication between
the printer and client computers using CentreWare Internet Services. This includes
data sent using IPSec, SNMP, and Audit Log. A digital certificate must also be
installed on the printer.
5. Type the Secure HTTP Port Number, if required. HTTP traffic will be routed to this
port when SSL is enabled. The default is 443.
6. Enter the amount of time until the connection will time out, if required.
7. Click Apply.
Proxy Server
A proxy server acts as a go-between for clients seeking services and servers that provide
them. The proxy server filters client requests, and if the requests conform to the proxy
server's filtering rules, grants the request and allows the connection.
A proxy server has two main purposes:
It keeps any devices behind it anonymous for security purposes.
It decreases the amount of time needed to access a resource by caching content,
such as web pages from a web server.
To configure proxy server settings:
1. In CentreWare Internet Services, click Properties > Connectivity > Protocols >
Proxy Server.
2. Under General > Use Proxy Server, select Enabled.
3. Next to Proxy Setup, select Same Proxy for All Protocols to use the same proxy
settings for HTTP and HTTPS, or Different Proxy for each Protocol.
4. Under Addresses to Bypass Proxy Server, type any web addresses or domains that
you want to bypass the proxy server, such as your company's intranet site.
5. Under HTTP Server, type the Server Name and Port Number. The default port number
is 8080.
6. Next to Authentication, select Enabled if your proxy server is configured to require
authentication, then type a Login Name and Password. Retype the password to
confirm.
7. Under HTTPS Server, enter the HTTPS proxy server information, if required.
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8. Click Apply.
Note
Proxy server settings are also used for SMart eSolutions.
Microsoft Networking
Configuring WINS
When running WINS, the printer registers its IP address and NetBIOS host name with
a WINS server. WINS allows users to communicate with the printer using host name
only.
To configure primary and secondary WINS servers:
1. In CentreWare Internet Services, click Properties > Connectivity > Protocols >
Microsoft Networking. The SMB client page opens.
2. To allow your DHCP server to provide your WINS server address to the printer, select
DHCP next to Obtain WINS Server Address Automatically.
3. If you want to provide the WINS server address manually, type it in the Primary
Server IP Address field.
4. If desired, type the secondary WINS server address in the Secondary Server IP
Address field.
5. Click Apply.
IPP
Internet Printing Protocol (IPP) is used for remote printing and managing print jobs.
Enabling IPP
To enable IPP:
1. In CentreWare Internet Services, click Properties > Connectivity > Port Settings.
2. Next to IPP, select Enabled.
3. Click Apply.
Configuring IPP
To configure IPP printing:
1. In CentreWare Internet Services, click Properties > Connectivity > Protocols > IPP.
2. Next to Add Port Number, type the port number that you want the printer to use.
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3. Next to Administrator Mode, select Enabled to allow only one specific user to control
or delete any print job.
4. Type the Connection Time-Out period. The default is 60 seconds.
5. Click Apply.
WebDAV
Web-based Distributed Authoring and Versioning (WebDAV) is a set of extensions to
HTTP that allow users to edit and manage files collaboratively on remote Web servers.
WebDAV must be enabled to use Network Scan Utility 3.
Enabling WebDAV
To enable WebDAV:
1. In CentreWare Internet Services, click Properties > Connectivity > Port Settings.
2. Next to WebDAV, select Enabled.
3. Click Apply.
Configuring WebDAV
To configure WebDAV settings:
1. In CentreWare Internet Services, click Properties > Connectivity > Protocols >
WebDAV.
2. Type the Port Number.
3. Type the Connection Time-Out period. The default is 30 seconds.
4. Click Apply.
WSD
Web Services for Devices (WSD) is technology from Microsoft that provides a standard
method for discovering and using network connected devices. It is supported in Windows
Vista and Windows Server 2008 operating systems. WSD is one of several supported
communication protocols.
Enabling WSD
To enable the WSD protocol:
1. In CentreWare Internet Services, click Properties > Connectivity > Port Settings.
2. Next to WSD Print, select Enabled to enable the WSD print service.
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3. Next to WSD Scan, select Enabled to enable the WSD scan service.
4. Click Apply.
Configuring WSD
To configure the WSD protocol:
1. In CentreWare Internet Services, click Properties > Connectivity > Protocols >
WSD.
2. Edit the following settings if required:
Port Number. The default is 80.
Data Receive Time-Out in seconds. The default is 30
Notification Delivery Time-Out in seconds. The default is 8.
Maximum TTL. The default is 1.
Maximum Number of Subscribers. The default is 50.
3. Click Apply.
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6
Security
Setting Up Access Rights
Overview
You can control access to the printer's services and features by setting up authentication,
authorization, and personalization.
Authentication
Authentication is the process of confirming a user's identity by comparing information
provided by the user, such as their user name and password, against another source of
user information such as a Lightweight Directory Access Protocol (LDAP) network
directory. Users can be authenticated when accessing the Control Panel or when accessing
CentreWare Internet Services.
There are several ways to authenticate a user:
Local: If you have a limited number of users, or do not have access to a Lightweight
Directory Access Protocol (LDAP) network directory, you can add user information,
such as user names and passwords, to the printer's internal database. You can then
specify tools and feature access for all users. Users are authenticated and authorized
when they log in at the Control Panel.
Network: The printer retrieves user information from an LDAP network directory to
authenticate and authorize users when they log in at the Control Panel. You must
configure LDAP server settings first. The printer can use any of the following protocols
to communicate with your authentication server:
- Kerberos (Solaris, or Windows 2000/2003)
- SMB (Windows 2000/2003)
- LDAP
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Card Reader: You must purchase and install a magnetic or proximity card reading
system, such as Xerox® Secure Access. To access the printer, users must swipe a
pre-programmed identification card.
Authorization
Authorization is the process of defining the services and features that users are allowed
to access. For example, you can configure the printer to allow a user to copy, scan, and
fax, but not email. There are two types of authorization:
Locally on the Device (Internal Database): User login information is stored locally
in the printer's internal User Information Database.
Remotely on the Network: User login information is stored externally in a network
database such as an LDAP directory.
Personalization
Personalization is the process of customizing services for a specific user. If your network
is connected to an LDAP server, the printer can look up a user's home directory and email
address when using the Scan to Home, or email scanning features.
Note
Personalization is only available when the printer is configured to use network
authentication.
Local Authentication
Setting Up Local Authentication
To configure local authentication:
1. In CentreWare Internet Services, click Properties > Security > Authentication
Configuration.
2. On the Authentication Configuration page, next to Login Type, select Login to Local
Accounts.
3. Select Enabled next to Print Stored File from Folder or Folder to PC/Server to enable
these services.
4. Select Enabled next to Non-account Print to allow users without accounts to access
the printer.
5. Click Apply, then click Reboot Machine.
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Defining User Information
Before you can define access rights for users, user information must be defined. You can
add information to, or edit the printer's internal User Information Database, or you can
specify a network database or LDAP server containing user information.
Specifying Login Requirements
To specify password requirements:
1. In CentreWare Internet Services, click Properties > Security > User Details Setup.
2. If you want the printer Control Panel to display text other than User ID, type the
text in the Alternative Name for User ID field.
3. Next to Mask User ID, select Hide if you want user ID characters to be displayed as
asterisks at the Control Panel or Show if you want the text displayed.
4. If you want the printer Control Panel to display text other than Account ID, type
the text in the Alternative Name for Account ID field.
5. Next to Mask Account ID, select Hide if you want user ID characters to be displayed
as asterisks at the Control Panel or Show if you want the text displayed.
6. Next to Failed Access Log, type the number of allowed login attempts (1-600). Type
0 to allow an unlimited number of login attempts. If the maximum number of
allowed attempts is exceeded, the printer is locked and must be restarted.
7. To allow users to log in without case sensitivity, select Non-Case Sensitive next to
User ID for Login.
8. Click Apply to accept the changes or Undo to retain the previous settings.
Network Authentication
If you have an LDAP server connected to your network, you can configure the printer to
retrieve user information from the LDAP directory when authenticating a user at the
Control Panel.
Setting up Network Authentication
To set up network authentication:
1. In CentreWare Internet Services, click Properties > Securities > Authentication
Configuration.
2. On the Authentication Configuration page, next to Login Type, select Login to
Remote Accounts.
3. Select Enabled next to Print Stored File from Folder or Folder to PC/Server Enabled
to enable these services.
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4. Select Enabled next to Non-account Print to allow users without accounts to access
the printer.
5. To allow a guest user to access the printer, select On next to Guest User. Type the
Guest Password, then retype the password to verify.
6. To have the printer cache remote account information, select Enabled next to Save
Remote Accounts in This Machine. Specify if you want to have the cached
information deleted (click Delete Remote Accounts) and how often you want to
delete cached information by selecting a deletion day, month, and time.
7. Click Apply, then click Reboot Machine.
8. After the printer restarts, refresh your browser and navigate back to the
Authentication Configuration > Step 1 of 2 page, and click Next at the bottom of
the page.
9. Next to Authentication System, click Configure.
10. On the Authentication System page, select your Authentication System from the
drop-down list.
11. Type the Server Response Time-Out, and the Search Time-Out.
12. Select Enabled next to Assign UPN (User Principal Name) if desired.
13. Click Apply to accept the changes or Undo to retain the previous settings.
14. Click Reboot Machine.
Configuring Authentication Server Settings for Kerberos
To configure authentication settings for the Kerberos server:
1. In CentreWare Internet Services, click Properties > Security > Remote
Authentication Servers > Kerberos Server.
2. Next to Server Certificate Validation, select Enabled to enable the Kerberos validation
services.
3. Under Kerberos Server 1, type the host name or IP address of your primary server.
4. Type the Primary Server Port Number.
5. Type the host name or IP address of your secondary server.
6. Type the Secondary Server Port Number.
7. Type the Domain Name (realm name) of your server.
8. Type the server name, port name, and domain name of any additional Kerberos
servers if desired.
9. Click Apply to accept the changes or Undo to retain the previous settings.
Configuring Authentication Server Settings for SMB
To configure settings for the Server Message Block (SMB) server:
1. In CentreWare Internet Services, click Properties > Security > Remote
Authentication Servers > SMB Server.
2. Next to SMB Server Setup, select By Domain Name or By Server Name /IP Address.
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3. Type the Domain Name and Server Name/IP Address for each of your servers.
4. Click Apply to accept the changes or Undo to retain the previous settings.
Configuring Authentication Server Settings for LDAP
To configure authentication settings for the Lightweight Directory Access Protocol
(LDAP):
1. In CentreWare Internet Services, click Properties > Connectivity > Protocols >
LDAP > LDAP Authentication.
2. Next to Authentication Method, select Direct Authentication or Authentication
of User Attributes.
Direct Authentication uses the user name and password entered by the user for
authentication with the LDAP server.
Authentication of User Attributes allows you to specify what is entered by the user
(Attribute of Typed User Name) and what is used by the printer (Attribute of the
Login User Name) to authenticate the user.
3. If you selected Authentication of User Attributes:
a. Type the Attribute of Typed User Name. Enter the LDAP attribute that
corresponds to the information you want the user to enter at the Control Panel.
For example, if you want the user to enter the mail address, enter mail.
(Maximum 32 characters.)
b. Type the Attribute of Login User Name. Enter login information registered on
the LDAP server. (Maximum 32 characters.)
4. Select Enabled next to Use Added Text String, and type the additional text string
if you want to add text to the user input prior to authentication.
5. Click Apply.
Authentication Using a Card Reader
System
Setting Up Authentication for Xerox® Secure Access
Before you begin:
Enable Secure HTTP (SSL).
Install the Xerox® Secure Access Unified ID System® (authentication server) and
configure with user accounts. Refer to the authentication server documentation for
help.
Connect and configure your card reader.
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Install the appropriate plugin for your card reader and printer model. Download the
latest plugin files and plugin installation instructions at www.xerox.com.
Note
Accounts created on the Xerox® Secure Access authentication server must match accounts
stored in the printer's local database or in another network authentication server.
To configure authentication services for Xerox® Secure Access:
1. In CentreWare Internet Services, click Properties > Security > Authentication
Configuration.
2. On the Authentication Configuration page, next to Login Type, select Xerox Secure
Access.
3. Select Enabled next to Print Stored File from Folder or Folder to PC/Server Enabled
to enable these services.
4. Select Enabled next to Non-account Print to allow users without accounts to access
the printer.
5. Click Apply, then click Reboot Machine.
6. After the printer restarts, refresh your browser and navigate back to the
Authentication Configuration > Step 1 of 2 page, and click Next at the bottom
of the page.
7. Next to Authentication System, click Configure.
8. On the Authentication System page, select Authentication Agent from the
drop-down list.
9. Type the Server Response Time-Out and the Search Time-Out.
10. Select Enabled next to Assign UPN (User Principal Name) if desired.
11. Click Apply to accept the changes or Undo to retain the previous settings.
12. Click Reboot Machine.
Configuring Xerox® Secure Access Login Settings
To configure Xerox® secure access login settings:
1. In CentreWare Internet Services, click Properties > Security > Remote
Authentication Servers Xerox Secure Access Settings.
2. Type the Default Prompt text and Default Title text.
3. Select Enabled next to Local Login to allow users to type their credentials at the
Control Panel.
4. Select Enabled next to Get Accounting Code to allow the printer to automatically
obtain the user's accounting code from a network accounting server when the user
logs in at the Control Panel. Network authentication and network accounting must
be configured. If this setting is not enabled, the user must enter an accounting code
when they log in at the Control Panel.
5. Type the Connection Time-Out period (1-300 seconds).
6. Click Apply to accept the changes or Undo to retain the previous settings.
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Setting Up Authentication for a USB SmartCard Reader System
To use the printer with a card reader system other than Xerox® Secure Access, you must
order and install the Xerox® Common Access Card Enablement Kit. The kit includes
hardware, software, and instructions for connecting and configuring your card reader
system.
Before you begin:
Install the USB Enablement Kit.
Install a Kerberos authentication server and configure with user accounts.
Connect your card reader to the printer.
Configure Network Authentication Settings
1. Configure network authentication. For details, see Network Authentication.
2. Configure Kerberos server settings. For details, see Configuring Authentication Server
Settings for Kerberos.
Enable SmartCard Settings
To enable SmartCard settings:
1. At the printer Control Panel, login as Administrator, press the Machine Status button,
and touch the Tools tab.
2. Touch Authentication / Security Settings > Authentication > User Details Setup
> Use of SmartCard.
3. Touch Change Settings.
4. Touch Enabled.
5. Under Jobs Validated by Card, select Copy, Print or Fax/Scan, and touch Save.
Set the SmartCard Certificate Verification Mode
For additional security, you can set the printer to validate a user's SmartCard against
certificates stored on the printer.
To set the SmartCard verification mode:
1. At the printer Control Panel, login as Administrator, press the Machine Status button,
and touch the Tools tab.
2. Touch Authentication / Security Settings > Authentication > User Details Setup
> SmartCard Certificate Verification.
3. Touch Change Settings.
4. Touch Enabled.
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Note
Configure certificate revocation retrieval settings as necessary.
The root CA and intermediate CA of the user's SmartCard certificate must be stored
on the printer.
The printers date and time settings must be correct to validate the certificate.
Set the SmartCard Logout Timing
Use this feature to set whether the SmartCard needs to remain in the card reader while
using the printer or the user can tap the card on the reader to gain access to the system.
If the card does not remain in the card reader, the user must log out via the Control
Panel.
To set the SmartCard Logout Timing:
1. At the printer Control Panel, press the Machine Status button and touch the Tools
tab.
2. Touch Authentication / Security Settings > Authentication > User Details Setup
> SmartCard Logout Timing.
3. Touch Change Settings.
4. Touch either Log Out when Card is Removed or Log Out from Control Panel.
5. Touch Save.
Controlling Access to Tools and Features
Controlling Access for All Users
To lock or unlock tools and features for all users:
1. In CentreWare Internet Services, click Properties > Security > Authentication
Configuration.
2. Click Next.
3. Under Access Control, next to Device Access, click Configure.
4. Select Locked to require authentication for all services at the Control Panel (Services
Pathway), Job Status button (Job Status Pathway), or the Machine Status button
(Machine Status Pathway).
5. Click Apply to accept the changes or Undo to retain the previous settings.
To lock, unlock, or hide individual services for all users:
1. In CentreWare Internet Services, click Properties > Security > Authentication
Configuration.
2. Click Next.
3. Under Access Control, next to Service Access, click Configure.
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4. Select Locked to require authentication for individual services at the Control Panel,
or select Locked (Hide Icon) to hide the service.
5. Click Apply to accept the changes or Undo to retain the previous settings.
Controlling Access for a Group of Users
If your network is connected to an LDAP server, you can configure network authentication
and control individual user or group access to services and features.
LDAP server user groups can be used to control access to services and features of the
printer. For example, the LDAP server may contain a group of users called Admin. You
can configure the Admin group on the printer so that only members of this group have
Administrator access to the printer. When a user belonging to the group Admin logs
onto the printer, the printer performs an LDAP directory lookup to verify the user. Once
authenticated, the user is allowed administrative rights to the printer.
You can set up and control access to your printer in four ways:
User Roles Access Setup
Device Access Setup
Service Access Setup
Feature Access Setup
Before you begin:
Configure Network Accounting.
Configure LDAP server settings.
User Roles Access Setup
To assign users to specific role/access groups:
1. In CentreWare Internet Services, click Properties > Connectivity > Protocols >
LDAP > LDAP Authorization Process.
2. Under User Roles, in the System Administrator Access field, type the name of the
group, defined in the LDAP server database, that you want to use to grant System
Administrator access to the printer.
3. In the Accounting Administrator Access field, type the name of the group, defined
in the LDAP server database, that you want to use to grant Accounting Administrator
access to the printer.
4. Continue with other access settings or scroll down and click Apply.
Device Access Setup
Service Access Setup
Feature Access Setup
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Device Access Setup
Note
Device Access setup requires that Authentication is enabled and Tools and Feature
Access are configured to require users to log in before they can access pathways.
To set up device access:
1. In CentreWare Internet Services, click Properties > Connectivity > Protocols >
LDAP > LDAP Authorization Process.
2. Under Device Access, in the Services Pathway, type the name of a group, defined
at the LDAP server, that you want to use to provide access to the Services features
on the printer.
3. Repeat the same process for the Job Status Pathway and the Machine Status
Pathway.
4. Continue with other access settings or scroll down and click Apply.
User Roles Access Setup
Service Access Setup
Feature Access Setup
Service Access Setup
Note
Service Access Setup requires that Authentication is enabled and Tools and Feature
Access are configured to require users to log in before they can access services.
You can specify access to the services of the printer under Service Access. Type the names
of the LDAP groups for any of the services listed.
To set up service access:
1. In CentreWare Internet Services, click Properties > Connectivity > Protocols >
LDAP > LDAP Authorization Process.
2. Under Service Access and the Access Group setting, type the names of the LDAP
groups allowed to access each of the individual printer services.
3. Continue with other access settings or scroll down and click Apply.
User Roles Access Setup
Device Access Setup
Feature Access Setup
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Feature Access Setup
Note
Feature Access Setup requires that Authentication is enabled and Tools and Feature
Access are configured to require users to log in before they can access features.
You can set specific access to the color copying feature of the printer listed on the Feature
Access page.
To set up feature access:
1. In CentreWare Internet Services, click Properties > Connectivity > Protocols >
LDAP > LDAP Authorization Process.
2. Under Feature Access and the Access Group setting, type the names of the LDAP
groups allowed to access each individual feature.
3. Continue with other access settings or scroll down and click Apply.
User Roles Access Setup
Device Access Setup
Service Access Setup
Digital Certificates
A digital certificate must be installed on the printer before you can enable secure HTTP
(SSL). A digital certificate is a set of data used to verify the identity of the holder or
sender of the certificate. A certificate includes the following data:
Information about the person, organization, or computer that the certificate is issued
to, including the name, location, email address, and other contact information.
Serial number of the certificate
Expiration date of the certificate
Name of the certificate authority (CA) that issued the certificate
A public key
A certificate authoritys digital signature
Installing a Digital Certificate
There are three ways to install a certificate on the printer:
Create a Self-Signed Certificate. A Self-Signed Certificate is the result when the printer
creates its own certificate, signs it, and creates a public key for the certificate to be
used in SSL encryption.
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Create a request to have a certificate authority (CA), or a server functioning as a
certificate authority sign a certificate and then upload the certificate to the printer.
An example of a server functioning as a CA is Windows Server running Certificate
Services.
Install a trusted root certificate created by a CA.
Note
Installing a self-signed certificate is less secure than installing a certificate signed by a
trusted CA. However, if you do not have a server functioning as a certificate authority
this is your only option.
Creating a Self-Signed Certificate
1. Enable S/MIME capability for the self-signed certificate if necessary. For details, see
Assigning a Name and Location to the Printer.
2. In CentreWare Internet Services, click Properties > Security > Machine Digital
Certificate Management.
3. Click Create New Certificate.
4. Select Self Signed Certificate.
5. Click Continue.
6. Click a digital signature encryption algorithm.
7. Select the Public Key Size and type the name of the Issuer.
8. Next to Days of Validity, type the number of days (1-9999) until the certificate
expires.
9. Click Apply.
Creating a Request
To create a request:
1. In CentreWare Internet Services, click Properties > Security > Machine Digital
Certificate Management.
2. Click Create New Certificate.
3. Select Certificate Signing Request (CSR).
4. Fill out the form with your 2-Letter Country Code, State/Province Name, Locality
Name, Organization Name, Organization Unit, and Email Address.
5. Click Apply.
6. Values from the form are used to generate a Certificate Signing Request.
7. When the process is complete, you are prompted to save the Certificate Signing
Request. Right-click the link and save the csr.pem file to your computer.
8. Email the file to a trusted certificate authority to be signed.
Note
If you want to use SSL/TLS for SMTP communication, next to SMTP - SSL/TLS
Communication, select a method that your server supports.
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Uploading a Certificate
When a signed certificate is received back from a trusted certificate authority (CA), you
can upload the certificate to the printer. You can also upload certificates, root certificates,
and intermediate CA certificates to establish a complete chain of trust.
To upload a certificate:
1. In CentreWare Internet Services, click Properties > Security > Machine Digital
Certificate Management.
2. Click Upload Signed Certificate.
3. If the certificate is password protected, type the password and retype it to verify.
4. Click Browse or Choose File, navigate to the signed certificate in .crt format, and
click Open or Choose.
5. Click Import.
Note
The signed certificate must match the CSR created by the printer.
Managing Certificates
To see information about the certificates installed on the printer, or specify the certificate
to use for S/MIME, SSL, and IPSEC:
1. In CentreWare Internet Services, click Properties > Security > Certificate
Management.
2. Select a Category, Certificate Purpose, and Certificate Order to filter the display.
3. Click Display the list.
4. Select a certificate from the list and click Certificate Details.
5. To set the certificate as the primary certificate, click Use this certificate. If Use this
certificate is not available, then the selected certificate has expired or is not valid.
All certificates in the certification path (chain of trust) must be installed on the
printer and be valid.
6. Click Delete to remove the certificate or Export to save the certificate to your
computer.
Certificate Revocation Retrieval Settings
To configure certificate revocation retrieval settings:
1. In CentreWare Internet Services, click Properties > Security > Certificate
Revocation Retrieval Settings.
2. Under General, select the Level of Certificate Verification.
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Low: The revocation status of certificates is not checked. The printer verifies that
the certificate has not expired and that the certificate issuer and signature are
valid.
Medium: The revocation status of certificates is checked. If the certificate status
cannot be obtained due to a network error, the certificate is still considered valid.
High: The revocation status of certificates is checked. The certificate is only
considered valid after successfully verifying that the certificate has not been
revoked.
3. Select the Retrieval of Certificate Status: OCSP or CRL.
4. If you selected OCSP as the retrieval method:
a. Under OCSP, next to Send Query to OCSP Responder With, select URL as
Specified in Certificate or URL as Specified by Administrator.
b. Type the URL of OCSP Responder.
c. Type the OCSP Communication Time-Out (5-60 seconds).
5. If you selected CRL as the retrieval method:
a. UnderCRL, next to Auto Retrieval of CRL, select Enabled if desired.
b. Type the CRL Retrieval Time-Out (5-60 seconds).
6. Click Apply to accept the changes or Undo to retain the previous settings.
Secure HTTP and SSL/TLS
You can encrypt all data sent over HTTP by establishing an encrypted SSL connection.
You can enable SSL encryption for the following services:
Configuring the printer in CentreWare Internet Services
Printing from CentreWare Internet Services
Printing using IPP
Managing scan templates
Network scanning
Network accounting
Before you begin:
Install a digital certificate.
Ensure that the date and time configured on the printer is correct. This is used to set
the start time for self-signed certificates.
Configuring Secure HTTP (SSL/TLS)
Note
A digital certificate must be installed on the printer before you can enable Secure HTTP.
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Note
If Secure HTTP is enabled, when accessing CentreWare Internet Services, all pages will
contain https:// in the web page URL.
To configure HTTP (SSL/TLS):
1. In CentreWare Internet Services, click Properties > Security > SSL/TLS Settings.
2. Next to HTTP - SSL/TLS Communication, select Enabled.
3. Type the port number you want to use for HTTP SSL/TLS.
4. If you want to use SSL/TLS for SMTP communication, select a method that your
server supports.
5. If you want to use Secure E-mail, select the appropriate option next to SMTP -
SSL/TLS Communication. You can choose either STARTTLS (if available), STARTTLS,
or SSL/TLS.
6. If you want to use S/MIME communication, select Enabled next to S/MIME - SSL/TLS
Communication.
7. Select Enabled next to Verify Remote Server Certificate if necessary.
8. Click Apply to accept the changes or Undo to retain the previous settings.
Note
If you are unsure what method your server supports, select STARTTTLS (if available). If
you select STARTTLS, the printer attempts to use STARTTLS. If your server does not
support STARTTLS, SMTP communication is not encrypted.
S/MIME
Secure/Multipurpose Internet Mail Extensions (S/MIME) is a standard for public key
encryption and signing of email encapsulated in MIME.
Before you begin:
Enable SSL/TLS.
Install an S/MIME certificate and all certificates in the certification path (chain of
trust) for the S/MIME certificate. The S/MIME certificate must be in PKCS #12 format,
and the email address in the certificate must be the same as the printer's email
address.
Enable S/MIME Communication on the SSL/TLS Settings page.
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IPsec
Internet Protocol Security (IPsec) is a group of protocols used to secure Internet Protocol
(IP) communications by authenticating and encrypting each IP data packet. It allows
you to control IP communication by creating protocol groups, policies, and actions for
the following:
DHCP v4/v6 (TCP and UDP)
DNS (TCP and UDP)
FTP (TCP)
HTTP (Scan Out, TCP port 80)
HTTPS (Scan Out, TCP port 443)
HTTPS (Web Server, TCP port 443)
ICMP v4/v6
IPP (TCP port 631)
LPR Print (TCP port 515)
Port 9100 Print (TCP port 9100)
SMTP (TCP/UDP port 25)
SNMP (TCP/UDP port 161)
SNMP Traps (TCP/UDP port 162)
WS-Discovery (UDP port 3702)
Up to 10 additional services
Configuring IPSec
Note
Secure HTTP (SSL) must be enabled with an installed digital certificate before you can
enable IPsec.
To configure Internet Protocol (IP) security communications:
1. In CentreWare Internet Services, click Properties > Security > IPSec.
2. Next to Protocol, select Enabled.
3. Select the IKE Authentication Method, Preshared Key, or Digital Signature.
4. If you select Preshared Key, type the Shared Key and retype the key to verify.
5. Type the IKE SA LIFE Time (5-28800 minutes).
6. Type the IPSec SA Life Time (300-172800 minutes).
7. Select the DH Group type.
8. Enable PFS if necessary.
9. Type the Specific Destination IPv4 Address.
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10. Type the Specific Destination IPv6 Address.
11. To restrict the printer from communicating with devices that are not using IPSec,
select Disabled next to Communicate with Non-IP Sec Device.
12. Click Apply to accept the changes or Undo to retain the previous settings.
802.1X
802.1X is an Institute for Electrical and Electronics Engineers (IEEE) standard that defines
a method for port-based network access control or authentication. In an 802.1X-secured
network, the printer must be authenticated by a central authority, typically a RADIUS
server, before it can access the physical network. You can enable and configure the
printer to be used in an 802.1X-secured network.
Before you begin:
Ensure your 802.1X authentication server and authentication switch are available
on the network.
Determine the authentication method supported by the server.
Create a user name and password on your authentication server.
Ensure that the printer can be offline for several minutes. Changing and applying
802.1X settings causes the printer to restart.
Configuring 802.1X
To configure 802.1x network settings:
1. In CentreWare Internet Services, click Properties > Security > IEEE 802.1X.
2. Next to Enable IEEE 802.1x, select Enabled.
3. Under Authentication Method, select the method used on your network:
EAP-MD5 - Extensible Authentication Protocol (unencrypted)
EAP-MS-CHAPv2 - Microsoft Challenge Handshake Authentication Protocol
(unencrypted)
PEAP/MS-CHAPv2 - Protected EAP (encrypted)
Note
EAP-TLS: This method is available if the printer is configured to use EAP-TLS.
4. Type the Login Name (Device Name) required by your authentication switch and
server.
5. Type the Password, then retype to verify.
6. Select Enabled next to Certificate Validation, if necessary.
7. Click Apply to accept the changes or Undo to retain the previous settings.
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FIPS140-2 Data Encryption
All data stored on and transmitted by the printer is encrypted. Some services and
protocols, such as SMB, NetWare, SNMPv3, and the PDF Direct Print service do not use
an encryption method that complies with government standard FIPS140-2. You can
warn users with a Control Panel message when data is about to be transmitted that is
not encrypted to FIPS140-2 standard. For more information, see the printer's Security
White Paper on the Xerox website.
To enable the data encryption warning message:
1. In CentreWare Internet Services, click Properties > Security > FIPS140 Validation
Mode.
2. Select Enabled next to FIPS140 Validation Mode.
Note
FIPS 140-2 encryption does not apply to the following services and protocols: SMB,
NetWare, SNMPv3, or PDF Direct Print Service.
Overwriting Image Data
To ensure that image data on the printer's hard drive cannot be accessed, you can delete
and overwrite image data. Image data is any and all in-process or temporary user data
on the hard drive, such as current jobs, queued jobs, and temporary scan files, but not
saved jobs or folders. To use this feature, you must purchase and install the Data Security
Kit.
Manually Deleting Image Data
To manually delete image data on the printer's hard drive:
1. At the printer Control Panel, login as Administrator, press the Machine Status button,
then touch the Tools tab.
2. Touch Authentication/Security Settings > Overwrite Hard Disk.
3. Touch Number of Overwrites, then touch 1 Overwrite, or 3 Overwrites.
4. Touch Save.
5. Touch Run Image Overwrite.
6. Touch Start.
7. Touch Yes to confirm. The following will be deleted:
Secure, Sample, and Delay print jobs
Images stored in folders
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PDL spool files
Fax documents
Any temporary files
Caution
All image data will be deleted.
Note
While data is being deleted, the printer will be offline. The printer will restart when the
process is complete.
Scheduling Routine Deletion of Image Data
To schedule a regular time when image data on the printer's hard drive will be deleted:
1. At the printer Control Panel, press the Machine Status button, then touch the Tools
tab.
2. Touch Authentication/Security Settings > Overwrite Hard Disk.
3. Touch Number of Overwrites, then touch 1 Overwrite, or 3 Overwrites.
4. Touch Save.
5. Touch Run Image Overwrite.
6. Touch Scheduled Image Overwrite.
7. Touch Daily, Weekly, or Monthly and touch the arrow icons to specify when you
want image data to be deleted.
Caution
All image data will be deleted.
IP Filtering
You can prevent unauthorized network access by only allowing data to be transmitted
to and from specific IP addresses and ports.
Creating an IP Filter Rule
To create an IP filter rule:
1. In CentreWare Internet Services, click Properties > Security > IP Filtering.
2. Under IPv4 Filtering or IPV6 Filtering, select Enabled.
3. Click Add next to the option you just selected.
4. Type the Source IP Address. This is the IP address of the computer or device that
you want to allow.
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5. Type a number for the Source IP Mask that will use this rule. The allowable range
of 0 to 32 corresponds to the 32-bit binary number comprising IP addresses. A
number of 8, for example, represents a Class A address (mask of 255.0.0.0). The
number 16 represents a Class B address (mask of 255.255.0.0). The number 24
represents a Class C address (mask of 255.255.255.0).
6. Click Apply and follow the prompts to reboot the machine.
7. Refresh your browser and navigate back to the IP Filtering page. Under IP Filter
Rule List, select the rule that you just created.
8. Select your rule in the list, and click Apply.
9. Click Edit or Delete to edit or delete an existing rule.
Audit Log
When the Audit Log feature is enabled, the printer begins recording events that happen
on the printer. You can download the Audit Log as a tab-delimited text file and review
it to find security breaches and assess the printer's security.
Enabling Audit Log
Note
Secure HTTP (SSL) must be enabled before you can enable the Audit Log. For details,
see Secure HTTP (SSL).
To enable the Audit Log:
1. In CentreWare Internet Services, click Properties > Security > Audit Log.
2. Next to Audit Log, select Enabled.
3. Click Apply to accept the changes or Undo to retain the previous settings.
Saving an Audit Log
1. In CentreWare Internet Services, click Properties > Security > Audit Log.
2. Under Export Audit Log, right-click the Export as text file link and save the
compressed auditfile.txt file to your computer.
3. Open the file in an application that can read a tab-delimited text file.
Interpreting the Audit Log
The Audit Log is formatted into columns:
Log ID: A unique value that identifies the event.
Date: The date that the event happened in mm/dd/yy format.
Time: The time that the event happened in hh:mm:ss format.
Audit Event ID: The type of event. The number corresponds to a unique description.
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Logged Events: An abbreviated description of the type of event.
User Name: User Name, Job Name, Computer Name, Printer Name, Folder Name,
or Accounting Account ID (when Network Accounting is enabled).
Description: More information about the Logged Event. When the Logged Event is
System Status for example, one of the following may be displayed: Started normally
(cold boot), Started normally (warm boot), Shutdown requested, Image Overwriting
started.
Optionally Logged Items: Other information recorded when the event occurs, such
as log in and authentication access method.
Note
One audit log entry is recorded for each network destination within a Network Scanning
scan job.
Note
For Server Fax jobs: One audit log entry is recorded for each Server Fax job.
Note
For Email jobs: One audit log entry is recorded for each SMTP recipient within the job.
Note
Network Authentication must be configured to record the user's name in the Audit Log.
PDF and XPS Signatures
You can add a digital signature to PDF or XPS documents that are created by the printer
scan feature. The signature uses the information in an S/MIME digital certificate.
Before you begin:
Install an S/MIME digital certificate.
Enable secure HTTP (SSL) and S/MIME communication.
To set digital signatures:
1. In CentreWare Internet Services, click Properties > Security > PDF / XPS Signature
Settings.
2. Select the desired PDF Signature Hash Algorithm.
3. Next to XPS Signature, select when you want the signature to be added.
4. Select the type of certificate to which these changes apply.
5. Click Apply.
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Address Book Security
Controlling CentreWare Internet Services Address Book Access
You can allow all users to edit the public address book in CentreWare Internet Services
or restrict access to System Administrators only.
To control address book access:
1. In CentreWare Internet Services, click the Address Book tab.
2. Under Security, click Access Rights.
3. Select System Administrators Only or Open to All Users.
Controlling Control Panel Address Book Access
Before you begin, configure Local Authentication. You can create an Authorization Group
to restrict users from using or editing the address book at the Control Panel.
To restrict access to the Control Panel address book:
1. In CentreWare Internet Services, click Properties > Security > Create
Authentication Groups.
2. Click Edit next to one of the group numbers.
3. Type the Group Name.
4. Next to Restrict Recipient Selection Method, select No Restriction to allow access
for the group, or Always Apply Restriction to require authentication for the group.
5. Next to Restrict User to Edit Address Book, select No Restriction, or Always Apply
Restriction.
6. Next to Allow User to Disable Active Settings, select Allow or Do Not Allow.
7. Click Apply to accept the changes or Undo to retain the previous settings.
Restricting Access to Job Information
You can control how job information is displayed at the Control Panel when users press
the Job Status button.
Hiding or Password Protecting Completed Job Information
To control access to completed job information:
1. In CentreWare Internet Services, click Properties > Security > Job Status Default
> Completed Jobs View.
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2. Next to Completed Jobs View, select Require Login to View Jobs or No Job Viewing
to keep users from seeing completed job information.
3. If you selected Require Login to View Jobs, select All Jobs or Jobs Run By Login
User Only.
4. Next to Hide Job Details, select Yes or No.
5. Click Apply.
Hiding Active Job Information
To hide or show active job information:
1. In CentreWare Internet Services, click Properties > Security > Job Status Default
> Active Jobs View.
2. Next to Hide Job Details, select Yes or No.
3. Click Apply.
Hiding or Displaying Network Settings
To show or hide the IPv4 address or host name of the printer on the Control Panel touch
screen:
1. In CentreWare Internet Services, click Properties > Security.
2. Click On Demand Overwrite > Display Network Settings.
3. Select Show IP Address (IPv4 only) or Show Host Name. To hide network
information, select Hide Network Information.
4. Click Apply.
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7
Printing
This chapter includes:
Selecting Print Mode Options
Managing Banner Sheet Printing Options
Print Service Settings
UNIX®, Linux®, and AS/4OO Printing
Selecting Print Mode Options
To specify the print mode that you want the printer to use for individual protocol types:
1. In CentreWare Internet Services, click Properties > Services > Printing > Print
Mode.
2. For each print mode listed, select Auto, HP-GL/2, PCL 6/5e, or TIFF/JPEG from the
drop-down list.
3. Select PJL if necessary.
Managing Banner Sheet Printing Options
You can set the printer to print a Banner Sheet with each print job. The banner sheet
contains information identifying the user and job name.
Note
Banner sheet printing must be enabled in the print driver. It must also be enabled at the
Control Panel or in CentreWare Internet Services or a banner sheet will not print.
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Enabling Banner Sheet Printing in CentreWare Internet Services
1. In CentreWare Internet Services, click Properties > Services > Printing > Print
Mode.
2. Under Banner Sheet, next to Sensing Separator Page, select Enable.
3. Next to Banner Sheet, select Start Sheet, End Sheet, or Start Sheet & End Sheet.
4. Select the tray from which the banner sheet should print.
5. To allow banner sheet printing to be enabled or disabled from the print driver, select
Enabled next to Allow Print Driver to Override.
6. Click Apply.
Enabling Banner Sheet Printing from the Control Panel
To enable banner sheet printing from the Control Panel:
1. At the printer Control Panel, login as Administrator, press the Machine Status button,
then touch the Tools tab.
2. Touch System Settings > Print Service Settings > Other Settings.
3. Touch Banner Sheet.
4. Touch Change Settings.
5. Touch Start Sheet, End Sheet, or Start Sheet & End Sheet.
6. Touch Allow Print Driver to Overide to allow banner sheet printing to be enabled
or disabled from the print driver.
7. Touch Save.
Enabling Banner Sheet Printing in the Print Driver
To enable banner sheet printing in the print driver:
1. With your file open, from your application's File menu, click Print. The application
Print window displays.
2. Select your printer from the Printer Name drop-down menu.
3. Click Properties to access the print settings for the job.
4. Click the Advanced tab.
5. Click to expand the Paper/Output option.
6. Click Banner Sheets, then click the down arrow and select Enabled or Disabled.
7. Click OK.
Note
If banner sheet printing is disabled through CentreWare Internet Services or the at the
printer Control Panel, setting the print driver to print banner sheets will have no effect.
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Print Service Settings
Configuring Print Service Settings
To allocate memory for print settings:
1. At the printer Control Panel, press the Machine Status button, then touch the Tools
tab.
2. Touch System Settings > Print Service Settings > Allocate Memory.
3. Touch the item and then Change Settings.
4. Specify the amount of memory allocated to the following print settings as necessary.
5. HP-GL/2 Auto Layout Memory
Job Ticket Memory
Receiving Buffer USB, LPD, IPP, Port 9100
6. Touch Save.
To set memory for other types of print settings:
1. At the printer Control Panel, press the Machine Status button, then touch the Tools
tab.
2. Touch System Settings > Print Service Settings > Other Settings.
3. Touch the item and then Change Settings.
4. Print Area: Touch Extended to print beyond the standard page margins.
Substitute Tray: Specify what should happen when the printer runs out of a
specific size paper such as Display a Message, Use Larger Size, Use Closest Size
or Select Tray 5.
Paper Type Mismatch: Specify what should happen when the paper type loaded
in the tray does not match the paper type specified such as Print, Display
Confirmation Screen, or Display Paper Supply Screen.
Unregistered Forms: Set whether or not to print a job if a form specified for
printing in a form data file (overlay printing) is not registered on the printer. If
you touch Print, only the data is printed because the specified form is not present.
The setting is added to the print settings menu when there is a print specification
from the host computer.
Resume Job After Print Error: Touch Job Resumes Automatically to
automatically cancel a print job when an error occurs. Touch Resume by User
to display a Control Panel prompt requiring a user to cancel the job manually.
When Paper Jam Occurs: Touch Resume Job after Jam Clearance to continue
printing a job after clearing a paper jam, or Delete Job to cancel the print job.
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Printer User ID: You can print a user's User ID on the page. Touch Top Left, Top
Right, Bottom Left, or Bottom Right. The User ID must be specified in the user's
print driver.
Sensing Separate Page: Enabled/Disabled.
Banner Sheet: Touch Start Sheet to print an identifying page before each print
job, End Sheet to print an identifying page after each print job, or Start Sheet
and End Sheet to print both.
Banner Sheet Tray: Select the tray to use for printing banner sheets.
XPS Print Ticket Processing: Specify how the printer processes print tickets in
XPS documents. Select Standard Mode or Compatible Mode to use the
Microsoft-compliant mode.
LPD Print Queue: Touch Data Processing Order or Job Submission Order to
specify the LPD print sequence.
OCR Font Glyphs (OXSC): Choose between a backslash or the Japanese yen
sign.
Configuring Media Print Service Settings
To configure media print settings:
1. At the printer Control Panel, press the Machine Status button, then touch the Tools
tab.
2. Touch System Settings > Media Print Service Settings.
3. Select the paper supply preset from the list, and touch Change Settings to associate
the paper tray to the paper supply selection.
4. Touch Save.
Note
The Media Print - Text feature allows users to print PDF, JPG, TIFF, and XPS files directly
from a USB Flash Drive.
UNIX®, Linux®, and AS/400 Printing
UNIX-based printing uses LPD/LPR port 515 or port 9100 to provide printer spooling
and network print server functionality. Xerox® printers can communicate using either
protocol.
Xerox® Services for UNIX® Systems (XSUS)
XSUS is an application that allows you to manage and print to multiple printers in UNIX®
and Linux® environments. With XSUS you can:
Configure and check the status of network-connected printers.
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Set up a printer on your network as well as monitor the operation of the printer once
installed.
Perform maintenance checks and view supplies status at any time.
Provide a common look and feel across the many different suppliers of UNIX® and
Linux® operating systems.
Supported Printing Models
Workstation-to-printer (Peer-to-Peer): Print jobs are processed and spooled locally
on your computer, then sent directly to the printer. XSUS must be installed on each
computer.
Workstation-to-Server (Client-Server): Print jobs are processed and spooled on your
computer and then sent to the printer to be printed. This model requires XSUS to be
installed on both the server and on the computer.
Server Based: Print jobs are sent unprocessed from your computer and are spooled
on the server and then sent to the printer. This model requires XSUS to be installed
on the server only. Individual computers can print to the printer by setting up a generic
lp or lpr queue pointing to the queue on the print server.
Network Information Service (NIS) Based: NIS uses a printer configuration map
on the server. When new printer queues are added to a print server, only the
configuration file in the master NIS server must be updated. NIS clients can then
print to any of the queues listed on the server map without setting up local queues.
Note
Consult your UNIX® or Linux® operating system manual for more information on how
to set up NIS-based printing.
Installing XSUS
Before you begin:
Note
You must have root or superuser privileges to install XSUS.
Download the latest Unix®, Linux®, or Oracle® Solaris software from the Support page
of the Xerox website. This includes the following two .tgz files:
Printer Model Package file which contains ppd files for all printer models. The file
name is PrinterPkgXPXX_20xx_xx_xx.tgz.
Print Driver for your operating system. The available files are:
-XeroxAIXpowerpcxpxx_x.xx.xx.tgz for the IBM RS6000 family.
-XeroxHPUXXPXX_x.xx.xx.tgz to support HP workstations.
-XeroxLinuxi386XPXX_x.xx.xx.tgz to support Linux® environments.
-XeroxSolarisXPXX_x.xx.xx.tgz for Oracle® Solaris systems.
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Download the Files
To download XSUS software:
1. Set up a temporary directory to download the files.
2. Download the print driver and Printer Model Package .tgz files to the temporary
directory.
3. At the UNIX® command line, type gzip -dfv {filename.tgz} then press Return or
Enter. The {filename} must include a .tgz extension.
4. Type tar -xvf {filename.tgz} then press Return or Enter.
5. The files are expanded and two directories are created with names that match the
print driver and Printer Model Package .tgz file names.
Note
The expansion steps must be done for both .tgz files.
Perform the Installation Procedure
The installation creates a Xerox directory in /usr or /opt depending on your operating
system.
To install XSUS:
1. Change to the directory created by the expansion of the Code .tgz file.
2. On the command line, type ./setup then press Return or Enter.
3. Change to the directory created by the expansion of the Printer Definition .tgz file.
4. Type ./setup then press Return or Enter.
Launching XSUS
To launch XSUS from a terminal window prompt as root, type xpadmin, then press Enter
or Return.
Note
XSUS automatically detects if your system's X server is able to run in graphical mode or
not and starts accordingly.
For more information on managing printers and queues through XSUS, see the XSUS
Administrator Online Help.
Printing from a Linux® Workstation
Ensure that CUPS is installed and running on your workstation. The instructions for
installing and building CUPS are contained in the CUPS Software Administrators Manual,
written and copyrighted by Easy Software Products.
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Note
For complete information on CUPS printing capabilities, see the CUPS Software Users
Manual available from www.cups.org/documentation.php.
Installing the Xerox® PPD on the Workstation
The Xerox® PPD for CUPS is available on the Xerox website. Download the file and follow
the instructions that come with it.
To install the Xerox® PPD for CUPS:
1. Download the latest UNIX® PPD from the Support page of the Xerox® website.
2. Copy the PPD into your CUPS ppd/Xerox folder on your workstation. If you are unsure
of the folder's location, use the Find command to locate the PPDs on the workstation.
Adding the Xerox® Printer
To add the Xerox® printer to the CUPS printer list:
1. Verify that the CUPS daemon is running.
2. Open a Web browser and type http://localhost:631/admin, then click Enter or
Return.
3. In User ID, type root. For password, type the root password.
4. Click Add Printer and follow the on screen prompts to add the printer to the CUPS
printer list.
Printing with CUPS
CUPS supports the use of both the System V (lp) and Berkeley (lpr) printing commands.
To print to a specific printer in System V, type: lp -dprinter filename, then click Enter.
To print to a specific printer in Berkeley, type: lpr -Pprinter filename, then click Enter.
AS/400
Xerox provides Workstation Customizing Object (WSCO) files to support AS/400 or Iseries,
V5R2 or later. The WSCO is a file that provides printer-specific PCL codes that the host
print transform uses to select the correct tray, 2-sided (duplex) option, font size and
type, and orientation.
The XTOOLSxxxx library provides a source WSCO for each supported Xerox® printer or
device. You only need to download and install the library once.
Note
The host print transform only works on files that are of the type AFPDS and SCS.
PIDS-formatted printer files must be recreated as type AFPDS to use the WSCO for
printing.
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Note
You must have IOSYSCFG permissions to create a device description or a remote queue.
Note
For details on AS/400, refer to the IBM AS/400 Printing V, (Red Book), available on the
IBM website.
Installing the WSCO and Setting up Print Queues
For detailed instructions on installing the library and setting up print queues, refer to
the installation instructions that are included with the library.
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8
Image Registration Setups
Adjusting Image Alignment
Adjustments can be made to the image based on the alignment output of a document.
Various adjustments can be modified such as magnification and skew. This can be
achieved through the use of the twenty default adjustment types. In addition, a specific
paper tray can be assigned to a specific adjustment type.
Adjustments can be made when the position of the output image is misaligned or skewed.
This may be a result of paper expansion or contraction, cutting inaccuracy, or paper
storage conditions. Use Alignment Adjustment Setting features to compensate for
misalignment and skew.
The following alignment adjustments can be made to the position of the output image.
These are described in more detail in the following pages.
Perpendicularity Adjustment: Adjust an image to be straight up or down.
Skew Adjustment: Adjust a skewed image.
Magnification Adjustment: Adjust this when the size (scale) of the printed image is
offset.
Print Position Adjustment: Use this option when making adjustments to the lead
edge of the image (X direction) and side edge of the image (Y direction). For example,
use this when the images on sides 1 and 2 are misaligned.
Note
When making adjustments to multiple items, adjust the image in the following order:
Perpendicular, Skew, Magnification, and finally Print Position Adjustment.
Note
Select an adjustment and then Change Settings to view the effect the settings will
have on the image.
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Alignment Adjustment Procedure
Note
Adjust Side 1 first and then match Side 2 to Side 1. When accounting for paper size
tolerances, the most accurate image alignment results are from folding the sheets in
half instead of using the 10 mm from edge.
1. Press the Log In/Out button, and enter the System Administrator mode.
2. Select Tools > System Settings.
3. Select the Common Service Settings followed by the Maintenance Settings.
4. Use arrows to scroll down the page of selections.
5. Select Alignment Adjustment.
6. Select Alignment Adjustment Type Setup and press Change Settings.
7. Select Type.
8. Touch Change Settings to assign a type name.
9. Press Save.
Note
Use a name such as A4 Plain to indicate the paper type in the tray.
10. Press Sample Printout.
11. Select the paper tray from which you are printing and select 1-Sided. Using the
Number of Sheets option, run at least 3 sheets.
12. Press the Start button.
The current sample output is printed.
Note
If the position of the sample output is correct, a line prints at a position 10 mm from
the edge of the paper. If the position of the line on the sample output is misaligned,
make adjustments accordingly. Two lines print on the image of side 1 and one line
prints on the image of side 2 of the sample to indicate the paper feed direction.
13. Make adjustments to the image in this order: Perpendicular, Skew, Magnification,
and Print Position.
14. Select Save.
15. Repeat steps 12 through 14 until Side 1 reaches the desired state.
16. Select 2-Sided print and align Side 2 to match Side 1.
Note
Hold the sheet up to a light source where you can see through the sheet. This will
help you match the images on both sides.
17. After you finish making adjustments, print another output sample by pressing
Sample Printout and verify the adjustment results.
18. Make adjustments again if necessary.
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19. Press Close.
20. Select the tray to assign the set type and press Change Settings.
21. Select the adjusted type, and press Save.
Adjusting Fold Position
This section describes the procedure for adjusting the fold position. You can adjust the
fold position for various paper types, as well as set adjustment values to any of 10 default
types. You can assign a set type to each tray.
Fold Position Adjustment
To adjust fold position:
1. Load the paper tray.
2. Press the Log In/Out button, and enter the System Administrator mode.
3. Select Tools > System Settings.
4. Select the Common Service Settings followed by the Maintenance Settings.
5. Select Finisher Adjustment.
6. Select Adjust Fold Position.
7. Select Fold Position Type Setup, and press Change Settings.
8. Select the paper fold position type you want to set or adjust, and press Change
Settings.
9. Select Name and press Change Settings.
10. Enter the desired type name, and press Save.
Note
Use a name such as Single Fold Plain that indicates the fold type.
11. Select the fold type, and press Change Settings.
Note
For details on making each fold adjustment, refer to the screen instructions.
12. Select the desired settings, and press Sample Printout.
13. Select the tray and then press the Start button.
14. Measure the fold position via the output sample, and adjust the fold position
accordingly.
15. Make adjustments to the items if necessary.
16. After you finish making adjustments, print another output sample with Sample
Printout and check the adjustment results.
17. Press Save.
18. Make adjustments accordingly. If necessary, repeat Steps 12 - 14.
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19. Press Close until the Adjust Fold Position screen appears.
20. Select the tray to assign the set type (the tray in which you loaded the paper in Step
1), and press Change Settings.
21. Select the adjusted fold position type, and press Save.
Single Fold Position Adjustment
To adjust single fold settings:
1. Select Single Fold, and press Change Settings.
2. Specify Sheets to be folded, and press Sample Printout.
3. Select the tray and press the Start button.
4. Press Close.
5. Check the output sample printout, and measure the offset amount.
6. Select Long at Left or Long at Right.
7. Enter the measurement value you obtained in Step 5 in Values A Before Adjustment
field by touching the up/down arrow buttons; refer to the screen above.
8. Press Adjust.
9. Press Sample Printout again to print an output sample printout, and check the
adjustment results.
10. Make adjustments again if necessary. (Steps 6 - 8.)
11. Press Save.
Booklet Position Adjustment
To adjust booklet fold positioning:
1. Select Booklet and press Change Settings.
2. Press Sample Printout.
3. Select the tray, select 2-Sheet Stack, and press the Start button. An output sample
is printed.
4. Select the tray, select 15-Sheet Stack, and press the Start button.
5. Press Close.
6. Check the output sample, and measure the position offset amount for 2-sheet stack
and 15-sheet stack.
7. Press Booklet Fold State (2 Sheets).
8. Select the state of the fold and staple position of the output paper, and enter the
2-sheet stack offset amount you measured in Step 6 in Values A.
9. Press Save.
Note
The values between 2-sheet stack and 15-sheet stack are adjusted automatically.
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Note
When you want to specify the number of sheets separately, use the set
Variable-Sheet Booklet option to make the proper selections.
10. Press Sample Printout again to print an output sample, and check the adjustment
results.
11. Make adjustments again if necessary. (Steps 6 - 9)
12. Press Save.
C Fold Position Adjustment
To adjust the C fold position:
1. Select C Fold-A4 or C Fold-8.5x11, and press Change Settings.
2. Press Sample Printout.
3. Select the tray and press the Start button.
4. Press Close.
5. Check the output sample, and measure the A and B fold position movement amounts.
6. Enter the measurement value you obtained in the previous step in Values A.
Note
Set value A and value B so that an edge of the paper does not extend past a fold
position of the paper. An edge of paper extending past a fold position of the paper
may cause a paper jam.
7. Press Sample Printout again to print an output sample, and check the adjustment
results.
8. Make adjustments again if necessary. (Step 6)
9. Press Save.
Z Fold Position Adjustment
To adjust the Z fold position:
1. Select Z Fold-A4 or Z Fold-8.5x11 and press Change Settings.
2. Press Sample Printout.
3. Select the tray and press the Start button.
4. Press Save.
5. Check the output sample, and measure the A and B fold position movement amounts.
6. Enter the measurement value you obtained in the previous step in Values A.
Note
Set value A and value B so that an edge of the paper does not extend past a fold
position of the paper. An edge of paper extending past a fold position of the paper
may cause a paper jam.
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7. Press Sample Printout again to print an output sample, and check the adjustment
results.
8. Make adjustments again if necessary (Step 6).
9. Press Save.
Z Fold Half Sheet Position Adjustment
To adjust Z-fold positioning:
1. Select Z Fold Half Sheet-A3, Z Fold Half Sheet-B4, Z Fold Half Sheet-11x17, or Z
Fold Half Sheet -8K, and press Change Settings.
2. Press Sample Printout.
3. Select the tray and press the Start button.
4. Press Save.
5. Check the output sample, and measure the A and B fold position movement amounts.
6. Enter the measurement value you obtained in the previous step in Values A.
Note
Set value B so that an edge of the paper does not extend past a fold position of the
paper. An edge of paper extending past a fold position of the paper may cause a
paper jam.
7. Press Sample Printout again to print an output sample, and check the adjustment
results.
8. Make adjustments again if necessary (Step 6).
9. Press Save.
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9
Copying
Specifying Default Copy Settings
To specify the default copy settings that users see at the Control Panel:
1. At the printer Control Panel, login as Administrator, press the Machine Status button,
then touch the Tools tab.
2. Touch System Settings > Copy Service Settings.
3. Touch Copy Defaults.
4. Touch the desired setting. For copy setting details, see the User Guide.
5. Touch Change Settings.
6. Make the desired changes to the setting, then touch Save.
Creating Copy Feature Presets
To define a preset for commonly used copy settings:
1. At the printer Control Panel, login as Administrator, press the Machine Status button,
then touch the Tools tab.
2. Touch System Settings > Copy Service Settings.
3. Touch Preset Buttons.
4. Touch a preset in the list, then touch Change Settings.
5. Make the desired changes to the preset, then touch Save.
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Copy Control
To control copy settings:
1. At the printer Control Panel, login as Administrator, press the Machine Status button,
then touch the Tools tab.
2. Touch System Settings > Copy Service Settings.
3. Touch Copy Control.
4. Touch a setting in the list.
5. Touch Change Settings.
6. Make the desired changes, then touch Save.
Original Size Defaults
To change the default size specifications for originals:
1. At the printer Control Panel, log in as Administrator, press the Machine Status
button, then touch the Tools tab.
2. Touch System Settings > Copy Service Settings.
3. Touch Original Size Defaults.
4. Touch an original size in the list.
5. Touch Change Settings.
6. Make the desired changes to the preset, then touch Save.
Reduce and Enlarge Presets
To change the presets for reducing or enlarging images:
1. At the printer Control Panel, login as Administrator, press the Machine Status button,
then touch the Tools tab.
2. Touch System Settings > Copy Service Settings.
3. Touch Reduce/Enlarge Presets.
4. Touch a preset in the list, then touch Change Settings.
5. Make the desired changes to the preset, then touch Save.
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Defining Custom Colors
To define custom colors:
1. At the printer Control Panel, login as Administrator, press the Machine Status button,
then touch the Tools tab.
2. Touch System Settings > Copy Service Settings.
3. Touch Custom Colors.
4. Touch a custom color in the list, then touch Change Settings.
5. Touch the arrows to increase or decrease the values for Yellow, Magenta, or Cyan,
then touch Save.
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10
Scanning
This chapter includes:
Configuring General Scan Service Settings
Scanning to a Folder on the Printer
Scanning to an Email Address
Network Scanning
Scanning to a User's Home Folder
Scanning to a USB Drive
Configuring General Scan Service Settings
Setting Scan Defaults
To define scanning default settings for all users:
1. At the printer Control Panel, press the Machine Status button, then touch the Tools
tab.
2. Touch System Settings > Scan Service Settings > Scan Defaults.
3. Touch a default setting in the list, then touch Change Settings.
4. Make the desired changes to the default setting, then touch Save. For details, refer
to www.xerox.com/support. Enter Xerox Color C60/C70 Printer in the Search or
Choose field and select the desired documentation.
Setting Scan to PC Defaults
To define default Scan to PC settings for all users:
1. At the printer Control Panel, press the Machine Status button, then touch the Tools
tab.
2. Touch System Settings > Scan Service Settings > Scan to PC Defaults.
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3. Touch a default setting in the list, then touch Change Settings.
4. Change the following settings as necessary:
Transfer Protocol: Touch FTP, SMB, or SMB (UNC Format).
Login Credential to Access Destination: Touch Remotely Authenticated User
to use the user name and password of the remotely authenticated user for login.
User Name for FTP Scan: If you selected Remotely Authenticated User for the
Login Credential to Access Destination setting, touch User Name Only, to only
use the User Name for login, or Add Domain Name to use the user's full login
credential name, including the domain name.
Scanning to a Folder on the Printer
The Store to Folder feature allows users to scan files to folders created on the printer's
hard drive. These files can then be retrieved through CentreWare Internet Services. This
feature provides network scanning capability without the need to configure a separate
server.
To use this feature, you must purchase and install the Scan Kit. See the instructions
included with the kit for details.
For details, refer to www.xerox.com/support. Enter Xerox Color C60/C70 Printer in
the Search or Choose field and select the desired documentation.
Managing Folders and Scanned Files
Creating and Editing a Folder
To create a scan folder on the printers hard drive:
1. In CentreWare Internet Services, click the Scan tab and choose Folder.
2. Next to a folder number, click Create.
3. Type a name for the folder.
4. If required, type a password, then retype the password again to verify.
5. Next to Check Folder Passcode, select: Always, Save (Write), or Print/Delete.
6. Next to Delete Files after Print or Retrieve, select Enabled to delete files after they
are printed or retrieved.
7. Next to Delete Expired Files, select Enabled to delete files after the stored file folder
date expires.
8. Click Apply.
9. To edit or delete a folder, click Edit or Delete next to the folder number.
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Scheduling Deletion of Files Stored in Folders
To minimize disk space consumed by stored files, the printer can delete files after a
specified time period.
To schedule deletion of files stored in scan folders:
1. At the printer Control Panel, login as Administrator, press the Machine Status button,
then touch the Tools tab.
2. Touch System Settings > Stored File Settings.
3. Touch Expiration Date for Files Stored in Folder and Change Settings.
4. Touch On and select the number of days that files are kept before deletion, and the
time that they are deleted on the last day.
Touch Next to move between fields, if necessary.
5. Touch Save.
Configuring Scan Folder Service Settings
To configure scan folder settings:
1. At the printer Control Panel, press the Machine Status button, then touch the Tools
tab.
2. Touch System Settings > Folder Service Settings.
3. Touch Change Settings and change the following settings as necessary:
Files Retrieved by Client: Specify when to delete files that have been retrieved
from a folder. Touch Delete According to Folder Settings to use the folder settings
or touch Force Delete to ignore the folder settings and delete files from folders
after they are retrieved.
File Display Default: Touch List or Thumbnail.
Orientation for Stored Print Jobs: Select Portrait or Landscape.
Print and Delete Confirmation Screen: Touch Enabled to display a confirmation
message on the touch screen when a file is printed and deleted from a folder.
Quality/File Size for Retrieval: Select the quality and size that files will be
compressed to when retrieved from a folder.
Convert Custom Size to Standard Size: Touch Yes to convert files in folders to a
standard size when transferring a fax or Internet Fax for secure polling.
Standard Size Threshold Value: Specify the standard size for the Convert Custom
Size to Standard Size setting.
Internet Fax to Internet Fax: Touch Enabled to allow users to forward files stored
in folders using the Internet Fax service.
Internet Fax to Email: Touch Enabled to allow users to forward files stored in
folders using the Email service.
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Scanning to an Email Address
Scanning to an email address sends scanned documents as attachments to email.
Note
This feature must be enabled by your System Administrator.
To send a scanned image to an email address:
1. Load the original on the document glass or in the document feeder.
2. On the Control Panel, press the Services Home button.
3. Touch E-Mail.
4. Specify the recipient using one of these methods:
Touch New Recipient: using the touch screen keyboard, enter the complete email
address, touch Add, then touch Close.
Touch Address Book: touch the desired recipient, then touch To.
5. Repeat Step 4 to add additional recipients to the list. When all recipients have been
added to the list, touch Close.
6. A default subject is provided for the email. To change the subject, touch Subject.
Using the touch screen keyboard, enter the new subject, then touch Save.
7. To change any of the scan settings, touch the four menus at the bottom of the
Control Panel: Color Scanning, 2-Sided Scanning, Original Type, and Scan Presets.
For details, see Setting Scan Options.
8. Press the green Start button.
Configuring Email Settings
1. At the printer Control Panel, login as Administrator, press the Machine Status button,
then touch the Tools tab.
2. Touch System Settings > E-mail/ Internet Fax Service Settings > E-mail Control.
3. Change the following settings as necessary:
Maximum Address Entries: Select the maximum number of email addresses to
which a scanned document can be sent. This includes To:, Cc:, and Bcc: fields.
Incoming E-Mail Print Options: Select the parts of the email that you want to
print: Print Attachment Only, Attachment, Full Headers + Message,
Attachment, Basic Headers + Message.
Print Error Notification E-mail: Touch On to print an error report when an email
transmission error occurs.
Response to Read Receipts: Touch On to allow the printer to respond to a request
for a read receipt (MDN) after an email is received.
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Read Receipts: Touch On to allow the printer to request a read receipt (MDN)
when an email is sent.
Note
This does not apply to the Internet Fax service. For Internet Fax read receipt
settings, go to Tools > Fax Service Settings > Internet Fax Control > Delivery
Confirmation Method.
Print Delivery Confirmation Mail: Touch On to print a confirmation report
(Delivery Status Notification - DSN response or Mail Delivery Notification - MDN
response) for every transmission. Touch Print when delivery fails to print a report
when a transmission fails.
Split Send Method: Touch Split into Pages, or Split by Data Size to split a large
email into multiple email messages.
Maximum Data Size per E-Mail: Specify the maximum size of an email that will
be split when using the Split by Data Size method.
Maximum Total Data Size: Specify the maximum size of an email that can be
sent.
Maximum Split Count: Specify the maximum number of splits.
Allow Casual Users to Edit From Field: Touch Yes to allow any user to edit the
From field of an email.
Allow Guest Users to Edit From Field: Touch Yes to allow users authenticated
as a guest to edit the From field of an email.
Allow to Edit From if Search Found: Touch Yes to allow users to edit the From
field of an email if the users search for an email address in the address book is
successful.
Allow to Edit From if Search Failed: Touch Yes to allow users to edit the From
field of an email if the users search for an email address in the address book
fails.
Email Sending When Search Failed: Touch Enabled to disable the Email service
if the users search for an email address in the address book fails.
Add Me to To Field: Touch Yes to automatically add the authenticated users
email address to the To field of an email.
Add Me to Cc Field: Touch Yes to automatically add the authenticated users
email address to the Cc field of an email.
Edit E-mail Recipients: Touch Yes to allow users to edit the To, Cc, and Bcc fields
of an email.
Note
If you select No, set Add Me to To Field, and Add Me to Cc Field to Yes, or
users will not be able to edit the To and Cc fields.
Editing Default Email Settings
To edit default email settings in CentreWare Internet Services:
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1. In CentreWare Internet Services, click Properties > Services > E-mail > General.
2. Click Edit.
3. Next to Receiving Protocol, select POP3 or SMTP.
4. Next to From Address, type the text that you want to appear in the From field of
email.
5. Next to From Name, type the text that you want to appear in the Name field of
email.
6. Next to Allow Authenticated Users to Edit [From:] Field when, select: Address Book
(LDAP) Search Successful or Address Book (LDAP) Search Failure.
7. Next to Allow Guest Users to Edit [From:] Field, select Yes to allow users
authenticated as a guest to edit the From field of an email.
8. Next to Allow Authenticated Users to send E-mail despite LDAP Search Failure, select
Yes to allow authenticated users to send an email if the users search in the address
book fails.
9. Next to Edit [From:] Field when Authorization is not Required, select Yes to allow
users to edit the From field of an email if the users search for an email address in
the address book is successful.
10. Next to Subject, type the text that you want to appear in the Subject field of an
email.
11. Next to Message, type the text that you want to appear in the body of an email.
12. Under User, Attachment, or Device Information, select additional information that
you want to be added to the body of the email.
13. Next to Signature, type the text that you want to be added to the end of the body
of the email.
14. Next to Encryption, select Enabled if you want to use E-mail encryption.
15. From the Confirmation Sheet drop-box, select On to always print a confirmation
sheet, Off to never print a confirmation, or Errors Only to print a confirmation only
when errors occur.
16. Next to Add Me to To Field, select Enabled to automatically add the authenticated
users email address to the To field of an email.
17. Next to Add Me to Cc Field, select Enabled to automatically add the authenticated
users email address to the Cc field of an email.
18. Next to Edit E-mail Recipients, select Enabled to allow users to edit the To, Cc, and
Bcc fields of an email.
19. Next to Incoming E-mail Print Options, select the parts of the email that you want
to print.
20. Next to Print Delivery Confirmation E-mail, select On to always print a confirmation
report or select Print when delivery fails to print a confirmation message when a
transmission fails.
21. Next to Print Error Notification E-mail, select Enabled to print an error report when
an email transmission error occurs.
22. Next to Response to Read Receipts, select Enabled to allow the printer to respond
to a request for a read receipt (MDN) after an email is received.
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23. To block or allow email transmissions to or from specific domains, next to Domain
Filtering, select Allow Domains or Block Domains, then click Edit. Type the domain
names on the Domain Filter Settings page, click Apply at the bottom of the page.
24. Click Apply.
Network Scanning
Network Scanning allows you to scan an original document and distribute and archive
the scanned image file. The Network Scanning feature is designed to simplify the task
of scanning many multi-page documents and saving the scanned image files in one or
more file locations.
To specify how and where scanned images are stored, you must create a template. You
can create, manage, and store multiple templates in a template pool repository on a
network server. Xerox® software, such as SMARTsend and ScanFlowStore, is designed to
help you create and manage Network Scanning templates.
Note
To use this feature, you must purchase and install the Scan Kit. See the instructions
included with the kit for details.
Note
For instructions explaining how to use this feature, For details, refer to
www.xerox.com/support. Enter Xerox Color C60/C70 Printer in the Search or Choose
field and select the desired documentation.
Before you begin:
Purchase and install the Scan Kit. See the instructions included with the kit for details.
Verify that a digital certificate is installed on the printer, and Secure HTTP (SSL) is
enabled.
Enabling Network Scanning
To enable network scanning:
1. In CentreWare Internet Services, click Properties > Services > Network Scanning
> Scan Template Management.
2. Next to Status, click Enabled.
Configuring Network Scanning
To configure network scanning:
1. In CentreWare Internet Services, click Properties > Services > Network Scanning
> General.
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2. Next to Confirmation Sheet, click On to print a confirmation sheet for every scan,
or select Errors Only to only print a confirmation sheet if an error occurs.
3. Next to File Name Extension, select whether extentensions should be reflected in
lower case or upper case letters.
4. If you are using a remote template pool server, next to Refresh Start Time, select
the time of day (0:00-23:59) when the list of templates will be refreshed.
5. Click Refresh Templat List Now to refresh the list immediately.
Configuring File Repository Settings
A file repository is a network location where scanned images are stored. You must
configure the file repository settings before you can create a template.
The printer supports the following transfer protocols:
FTP
SMB
HTTP/HTTPS
Before you begin:
1. Ensure that FTP services are running on the server or computer to be used to store
scanned image files. Note the IP address or host name.
2. Create a user account and password with read and write access for the printer to
use to access the repository folder. Note the user name and password.
3. Create a folder within the FTP root. Note the directory path, user name, and
password. This is your file repository.
4. Test the connection. Log into the file repository from a computer with the user name
and password. Create a new folder in the directory, then delete it. If you cannot do
this, check the user account access rights.
FTP
Before you begin:
Ensure that FTP services are running on the server or computer to be used to store
scanned image files. Note the IP address or host name.
Create a user account and password with read and write access for the printer to use
to access the repository folder. Note the user name and password.
Create a folder within the FTP root. Note the directory path, user name, and password.
This is your file repository.
Test the connection. Log into the file repository from a computer with the user name
and password. Create a new folder in the directory, then delete it. If you cannot do
this, check the user account access rights.
To configure FTP repository settings:
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1. In CentreWare Internet Services, click Properties > Services > Network Scanning
> File Repository Setup.
2. Click Add.
3. Next to Friendly Name, type a name for the repository.
4. Select FTP from the Protocol drop-down menu.
5. Next to Host Name / IP Address + Port, type the appropriately formatted address
and port number of your FTP server.
6. Next to File Path, type the directory path of the folder beginning at the root of FTP
services. Example: /directoryname/foldername.
7. Under Login Credentials to Access the Destination, select one of the following:
Authenticated User and Domain: The authentication server validates the user
credentials prepended by the domain name against the LDAP server.
Authenticated User: The authentication server validates the user credentials
against the LDAP server.
Prompt at User Interface: Users type their credentials at the Control Panel.
System: Login name and password credentials are specified in this field and
stored in the printer. The printer uses the system credentials to log into the file
server.
8. Type the Login Name and Password if the system will be directly accessing the file
server.
9. Retype the password to confirm.
10. Click Apply.
SMB
Before you begin:
Ensure that SMB services are running on the server or computer where you want to
store scanned image files. Note the IP address or host name.
Create a user account and password with read and write access for the printer to use
to access the repository folder. Note the user name and password.
On the SMB server, create a shared folder. This is your file repository. Note the directory
path, share name of the folder, and the computer name or server name.
Test the connection. Log into the file repository from a computer with the user name
and password. Create a new folder in the directory, then delete it. If you cannot do
this, check the user account access rights.
To configure SMB file repository settings:
1. In CentreWare Internet Services, click Properties > Services > Network Scanning
> File Repository Setup.
2. Click Add.
3. Next to Friendly Name, type a name for the repository.
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4. Select SMB from the Protocol drop-down menu.
5. Next to Host Name / IP Address + Port, type the appropriately formatted address
and port number for the server where the file repository is located. The default port
number is 139.
6. Next to Shared Name, type the share name.
7. Next to the File Path field, type the directory path of the folder starting at the root
of the shared folder. Example: If you have a folder named scans in the shared folder,
type \scans.
8. Under Login Credentials to Access the Destination, select one of the following:
Authenticated User and Domain: The authentication server validates the user
credentials prepended by the domain name against the LDAP server.
Authenticated User: The authentication server validates the user credentials
against the LDAP server.
Prompt at User Interface: Users type their credentials at the Control Panel.
System: Login name and password credentials are specified in this field and
stored in the printer. The printer uses the system credentials to log into the file
server.
9. Type the Login Name and Password if the system will be directly accessing the file
server.
10. Retype the password to confirm.
11. Click Apply.
HTTP/HTTPS
Before you begin:
Enable HTTP or Secure HTTP (SSL). Ensure that a certificate is installed on the printer
if you are using SSL.
Configure your web server, and ensure that HTTP/HTTPS services are running. POST
requests and scanned data will be sent to the server to be processed by a CGI script.
Note the IP address or host name of the web server.
Create a user account and password for the printer on the Web server. Note the user
name and password.
Create a home directory for the printer.
Create a bin directory in the home directory
Copy an executable CGI script in the bin directory. You can create your own script,
or download a sample script. Note the path to the script. The script can be defined
with script_name.extension or by path/script_name.extension.
Create a folder with read and write permissions on the Web server, or alternate server.
Note the directory path, user name, and password. This is your file repository.
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Test the connection by logging in to the printer's home directory on the Web server.
Send a POST request and file to the Web server. Check to see if the file is in the
repository.
CGI Scripts
A CGI (Common Gateway Interface) script is a program on a Web server that is executed
when the server receives a request from a browser. A CGI script is required to allow files
to be transferred to your HTTP server from your printer.
When a document is scanned, the printer logs into the Web server, sends a POST request
along with the scanned file, then logs out. The CGI script handles the remaining details
of file transfer.
To configure HTTP/HTTPS file repository settings:
1. In CentreWare Internet Services, click Properties > Services > Network Scanning
> File Repository Setup.
2. Click Add.
3. Next to Friendly Name, type a name for the repository.
4. Select HTTP or HTTPS from the Protocol drop-down menu. Secure HTTP (SSL) is
used to encrypt HTTP communication between the printer and client computers
(using CentreWare Internet Services). This includes data sent using IPSec, SNMP,
and Audit Log A.
5. Next to Host Name / IP Address + Port, type the appropriately formatted address
and port number of your HTTP or HTTPS server.
6. For HTTPS, click View Trusted SSL Certificates to verify that a digital certificate is
installed on the printer.
7. For HTTPS, select Validate Repository SSL Certificate to have the servers SSL
certificate validated for the correct host name and checked for a signature of a
trusted certificate authority.
8. Click View HTTP Proxy Server Settings to verify that your proxy settings allow the
printer to access your web server.
9. Next to Script Path and Filename (from HTTP Root), type the path to the CGI script
starting at the root. Example: /directoryname/foldername.
10. Next to File Path, type the directory path of the folder starting at the root. For Web
server directories, type in the path starting at the root. Example:
\\directoryname\foldername.
11. Under Login Credentials to Access the Destination, select one of the following:
Authenticated User and Domain: The authentication server validates the user
credentials prepended by the domain name against the LDAP server.
Authenticated User: The authentication server validates the user credentials
against the LDAP server.
Prompt at User Interface: Users type their credentials at the control panel.
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System: Login name and password credentials are specified in this field and
stored in the printer. The printer uses the system credentials to log into the file
server.
None: No credentials required.
12. Type the Login Name and Password, if required, if the system will be directly
accessing the file server.
13. Retype the password to confirm.
14. Click Apply.
Configuring the Default Template
Before you can use the Network Scanning feature, you must create and edit a template.
A template contains scan settings and at least one destination for the scanned image
files.
You must configure the default template before you can create a new template. After
the default template is configured, all new templates created inherit the default template
settings and can then be edited as required.
Note
The default template cannot be deleted.
To configure the default template:
1. In CentreWare Internet Services, click Properties > Services > Network Scanning
> Default Template.
2. Under File Destination, select File to add file destinations, and Fax to add fax
destinations.
3. Add File Destinations, Fax Destinations, MetaData fields, and configure other
scanning options.
Editing File Destination Settings
To edit scan file destinations in the scan template:
1. In CentreWare Internet Services, click Properties > Services > Network Scanning
> Default Template.
2. Under File Destination, select the template and click Edit.
3. Select the required Filing Policy from the drop-down menu.
4. Click Apply.
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Adding MetaData Fields
You can add fields to the template to help you manage scanned image files. The fields
will display when a user selects the template at the Control Panel. The user can type
information about the document they are scanning. The information is filed with each
scanned image file in the Job Log. The Job Log can be accessed by third-party software
and the information can be retrieved and associated with the scanned files.
To add MetaData Fields:
1. In CentreWare Internet Services, click Properties > Services > Network Scanning
> Default Template.
2. Under MetaData Fields, click Add.
3. Type a name for Field Name. This text is not shown at the Control Panel and is used
by third-party software to access the MetaData information. This field cannot be
empty.
4. Next to User Editable, select Editable if you want to allow users to modify the field.
Under Label, type a label that identifies the purpose of the field to the user. Select
Not Editable if you do not want the user to change the value. The field will not
display on the Control Panel, and the text typed in the Default Value field will be
used.
5. Type a Default Value if the field is not editable. The Default Value is optional if
the user may edit the field.
6. If the field is editable, select Require User Input to prompt the user to type data
for this field before scanning.
7. If the field is editable, select Mask User Input to display typed characters as asterisks
(****) at the Control Panel. Select Record User Input to Job Log to also write any
masked data to the Job Log file. Consider data security issues before selecting this.
8. Validate Data Before Scanning options may also be available if there are validation
servers configured for the printer.
9. Click Apply to save the settings.
Configuring Other Default Template Scanning Options
1. In CentreWare Internet Services, click Properties > Services > Network Scanning
> Default Template.
2. Click Edit to edit the following settings. Many of these settings are described in the
User Guide.
Network Scanning
Advanced Settings
Layout Adjustment
Filing Options
Report Options
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Network Scanning Image Settings
Compression Capability
3. To restore the Default Template to its original settings, click Apply Factory Default
Settings. This will delete any custom settings applied to the Default Template.
Configuring Template Pool Repository Settings
If you want to store Network Scanning templates on your network, or if you are using
a scanning management application such as SMARTsend®, or ScanFlowStore®, you must
provide information about the server that will host the templates.
1. In CentreWare Internet Services, click Properties > Service > Network Scanning
> Advanced > Template Pool Setup.
2. Your template pool repository can be configured to transfer files using FTP, SMB,
HTTP, or HTTPS. Configure the settings by following the same instructions as you
did when setting up the file repository.
Note
The format for an FTP directory path is /directory/directory; for SMB, the format is
\directory\directory.
Updating the List of Templates at the Control Panel
If you are storing templates on your network in a template pool repository, when you
make any changes to the templates in the repository, you should update the list of
templates that displays at the Control Panel.
To update the list of templates displayed on the Control Panel:
1. Press the Services Home button on the Control Panel, then touch the Network
Scanning icon.
2. Touch Update Templates.
Configuring a Validation Server
Scan metadata entered at the printer Control Panel can be verified against a list of valid
values by a validation server.
To configure a validation server:
1. In CentreWare Internet Services, click Properties > Services > Network Scanning
> Validation Servers.
2. Click Add.
3. Select the appropriate protocol from the drop-down list.
4. Next to Host Name / IP Address + Port, type the appropriately formatted address
and port number of the server. The default port number is 443 for HTTPS.
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5. Next to Path, type the path on the server.
Note
The format for a directory path for FTP is: /directory/directory, while the format for
a directory path for SMB is: \directory\directory.
6. Type a Response Timeout between 5 and 100 seconds.
7. Click Apply.
Scanning to a User's Home Folder
The Scan to Home feature allows users to scan to their home folder, as defined in your
LDAP directory, or to a shared folder on the network.
Before you begin:
Enable and configure Network Scanning.
Configure Network Authentication. The authentication server and the server that
you are scanning to must have the same domain.
If you want to scan to the home folder defined in an LDAP directory:
LDAP server settings must be configured.
Each user's home folder location must be defined in the LDAP directory.
If you want to scan to a shared folder on the network, create a shared folder on your
network with read and write access privileges.
Configuring Scan to Home
To configure scanning to a users home directory:
1. In CentreWare Internet Services, click Properties > Services > Scan to Home >
General.
2. Next to Status, click Enabled.
3. Type a Friendly Name up to 127 characters in length. This is the default description
of the template that displays for users when scanning at the Control Panel.
4. Type a Template Name up to 127 characters. This is the default name that displays
for users when scanning at the Control Panel. If you leave this field blank, the
template will be named @S2HOME.
5. Specify the home directory:
To scan to a users home directory defined in the LDAP directory, next to
Determine Home Directory, select LDAP Query.
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To scan to a users home directory defined on a specific computer, next to
Determine Home Directory, select NO LDAP Query. Next to Network Home Path,
type the IP address of the computer.
6. To create a subdirectory that will contain the scanned files, select Automatically
Create Subdirectory, and type the Subdirectory name.
7. Select Append User Name to Path to create a folder for each user in the directory.
8. Select Automatically Create User Name directory if one does not exist to create
a folder for each user in the directory if it does not already exist.
9. Select the directory structure that you want to use.
10. Choose the level of login access and control required to access the destination.
11. Enter the Login Name, if required.
12. Enter the Password and retype to confirm.
13. Click Apply.
Scanning to a USB Drive
The Store to USB feature allows users to scan a document to a USB flash drive using the
USB port on the printer Control Panel.
Note
To use this feature, you must purchase and install the Scan Kit. See the instructions
included with the kit for details.
Enabling Scan to USB Functionality
To enable users to scan files to a USB drive:
1. In CentreWare Internet Services, click Properties > Services > Store to USB >
General.
2. Next to Store to USB, select Enabled.
3. Click Apply.
Job Flow Sheets
You can create a Job Flow to execute a series of actions on a scanned document that
is stored in a folder. The actions are defined in a Job Flow Sheet.
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To configure a Job Flow, you must:
Create a Folder
Create a Job Flow Sheet
Link the Job Flow Sheet to the Folder
Note
To use scanning with this feature, you must purchase and install the Scan Kit. See the
instructions included with the kit for details.
Note
To use fax with this feature, you must purchase and install the Fax Hardware Kit. See
the instructions included with the kit for details.
Note
For details, refer to www.xerox.com/support. Enter Xerox Color C60/C70 Printer in the
Search or Choose field and select the desired documentation.
Before you begin:
Purchase and install the Scan Kit. See the instructions included with the kit for details.
Enable ports for SNMP, SOAP, and UDP.
Create a Folder
Create a folder. For details, see Creating and Editing a Folder.
Create a Job Flow Sheet
To create a job flow sheet:
1. In CentreWare Internet Services, click Scan > Job Flow Sheets.
2. Next to Sheet Type, select Personal or Shared.
3. Enter a User Name.
4. Next to Sheet Order, select the order in which you want to have sheets displayed.
5. Click Display Job Flow Sheets List.
6. Click Create Job Flow Sheet.
7. Next to Job Flow Sheet Name, type a name for the sheet.
8. Next to Description, type a description for the sheet.
9. Next to Keyword, type keywords that will help users find the sheet when searching
at the Control Panel.
10. Click Apply.
11. Refresh your browser and navigate back to the Job Flow Sheets page.
12. Click Display Job Flow Sheets List.
13. Select the sheet you just created and click Edit Job Flow Sheet.
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14. Under Edit Job Flow Sheet, next to Edit Destination, select an action that you want
to take on the documents in your folder (Print, Fax, Internet Fax, Email, FTP, SMB,
and Email Notification).
Note
Make sure the service that you select is configured correctly as specified in this guide,
and the required scan or fax kit is installed on the printer.
15. Click Edit Job Flow Sheet.
16. Select file handling options:
Email or Internet Fax: Type the recipients names and email addresses, and
select the File Format.
For email, enable thumbnail previews if desired. You must purchase and install
the Thumbnail Preview Kit to use this option.
Select MRC High Compression options, and enable Searchable Text options if
desired. You must purchase and install the Searchable PDF Kit to use this option.
Print: Select the Paper Supply tray, Output Destination tray, Quantity, and 2
Sided Printing options as necessary.
Fax: Type the recipient's name and address (fax phone number), and select the
Starting Rate.
Type the Folder Number of the folder and the Folder Passcode.
Select Send Relay Broadcast, or Print at Relay Station if necessary.
Type the Relay Station ID / Broadcast Recipients, F Code and Password if
necessary.
FTP or SMB: Type the Name and the Server Name.
Next to Save in, type the directory path of the folder where you want to send
scanned documents.
Type the Login Name and Password of the folder.
Select the File Format, and enable thumbnail previews if desired. You must
purchase and install the Thumbnail Preview Kit to use this option.
Select MRC High Compression options, and enable Searchable Text options if
desired. You must purchase and install the Searchable PDF Kit to use this option.
Email Notification: Type the recipients email addresses and select When to
Notify options. Type a message that will be included in the body of the email.
17. Click Apply.
18. Add other destinations as necessary. Destinations appear on the Job Flow Sheet
Common Attributes page after they are added to the Job Flow Sheet.
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Job Flow Sheet Restrictions
Actions available for use in a Job Flow Sheet are listed below.
Print
Fax
Internet Fax
Mail
FTP
SMB
There are restrictions on the combination of actions that can be used in a Job Flow
Sheet. The table shown here illustrates the availability of various actions.
SMBFTPMailInternet
Fax
FaxPrintAction
Fax Documents for Secure Polling
Scanning
Fax to Folder
Internet Fax Received
Print Stored
Always Available; Never Available; Available depending on System Administrator
Settings
Link the Job Flow Sheet to a Folder
To link a job flow sheet to a scan folder:
1. In CentreWare Internet Services, click Scan > Folder.
2. Next to the folder to which you want to create a link, click Edit.
3. If available, under Link Job Flow Sheet to Folder, next to Sheet Type, select the type
of Job Flow Sheet to which you want to create a link.
4. Click Display Job Flow Sheets List.
5. Select your Job Flow Sheet from the list, and click Link Job Flow Sheet to Folder.
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Xerox® Scan Utility
The Xerox® Scan Utility (XSU) allows you to scan directly to your computer and helps
you manage and distribute scanned image files. Before you can scan, you must create
a template in the utility. The template is saved on the printer. The scan utility is installed
when you install scan drivers. For instructions explaining how to use this feature, see the
User Guide at www.xerox.com/support.
Note
Secure HTTP (SSL) must be enabled, and a certificate must be installed on the printer
before you can scan using XSU.
Note
The SMB protocol must be enabled on your computer. SMB is not enabled by default
on Macintosh computers.
Note
Templates created in XSU cannot be deleted from the printer using CentreWare Internet
Services. Templates must be deleted in XSU by the user who created the template.
Enabling Network Scan Utility 3
Network Scan Utility 3 allows you to scan directly to your computer and helps you
manage and distribute scanned image files. Before you can use the utility, you must
enable SNMP, SOAP, and WebDAV.
To enable port settings to run the Network Scan Utility 3:
1. In CentreWare Internet Services, click Properties > Connectivity > Port Settings.
2. Next to SNMP, SOAP, and WebDAV, select Enabled.
3. Click Apply.
You can now install and use the scan utility.
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11
Faxing
This chapter includes:
Embedded Fax
Server Fax
Internet Fax
LAN Fax
Session Initiation Protocol Fax (SIP Fax)
Embedded Fax
When you send a fax from the printer control panel, the document is scanned and
transmitted to a fax machine using a dedicated telephone line.
Before you begin:
Verify that the printer has access to a functioning telephone line and has a telephone
number assigned to it.
Install the Fax Hardware Kit and set the country code. For details, see the instructions
provided with the kit.
Enabling Embedded Fax
Note
The Embedded Fax and Server Fax Services can not both be enabled at the same time.
To enable the embedded fax server:
1. In CentreWare Internet Services, click Properties > Services > Fax > Fax Settings.
2. Next to Fax Service, select Scan to Fax.
3. Click Apply.
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Configuring Embedded Fax Settings
To configure embedded fax settings at the printer:
1. At the printer Control Panel, press the Machine Status button, then touch the Tools
tab.
2. Touch System Settings > Fax Service Settings > Local Terminal Information
Settings.
3. Touch G3 Line 1 - FaxID, and touch Change Settings.
4. Type the fax number, then touch Save.
5. Touch G3 Line 1 - Dial Type, then touch Change Settings.
6. Touch the dial type, then touch Save.
7. Touch G3 Line 1 - Line Type, then touch Change Settings.
8. Touch the line type, then touch Save.
9. Repeat for lines 2-3 if you have installed the 3-line fax hardware kit.
10. You can set a password to prevent your printer from receiving faxes or from being
polled by other machines that are not F-Code compatible. Touch Machine Password,
then touch Change Settings.
11. Type a password, then touch Save.
12. Touch Local Name and type the name of the printer if desired.
13. Touch Company Logo and type the name of your company if desired.
Configure Fax Control Settings
1. At the printer Control Panel, press the Machine Status button, then touch the Tools
tab.
2. Touch System Settings > Fax Service Settings > Fax Control.
3. Change the following fax settings as necessary:
Re-enter Recipients: Touch Enter Twice to require users to enter the recipient
address twice, ensuring that the fax is sent to the correct address.
Re-enter Broadcast Recipients: Touch Enter Once Only to allow the broadcast
send, or Enter Twice to require users to enter the recipient twice before allowing
the broadcast send.
Re-enter Speed Dial Recipients: Touch Enter Twice to require users to enter the
speed dial recipient twice. Touch Re-enter Fax Number of E-mail to require users
to type the fax number or email address after entering the speed dial recipient.
Re-enter Group Recipients: Touch Enter Twice to require users to enter the
group recipient twice.
Transmission Header Text - Polling: Touch Display Header to attach a
transmission header to a polling file.
Polled Files - Auto Delete: Touch Yes to automatically delete polled faxes.
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Rotate 90 Degrees: Touch Yes to rotate scanned faxes 90 degrees.
G3 Sender ID - Fax: Touch On to notify G3-ID to recipients.
Save Undelivered Faxes: Touch Yes to save undelivered faxes. You can access
saved undelivered faxes on the Job Status screen.
Save Deleted Faxes: Touch Yes to save deleted faxes. You can access saved
deleted faxes on the Job Status screen.
Saved Faxes - Auto Delete: Touch Delete after 24 Hours to automatically delete
saved faxes after 24 hours.
Transmission Interval: Specify how often faxes are transmitted (3-155 seconds).
A longer transmission interval increases the total time required to send a
broadcast transmission, but allows faxes to be received during that time.
Batch Send: Touch Yes to allow multiple faxes addressed to a single destination
to be sent in a single fax transmission whenever possible. This will reduce
transmission costs.
Manual Send / Receive Default: Touch Manual Receive or Manual Send to
specify the default on-hook manual setting when a fax line is shared with a
telephone.
Fax Receiving Mode: Touch Auto Receive or Manual Receive to set the default
fax receiving mode that appears when you press the Machine Status button.
Border Limit: If a received fax document is longer than a page, specify the border
size around the document to force a page break (0-177mm).
Auto Reduce On Receipt: Touch Yes to fit a long received fax document on a
single page if the document is within the range specified in the Border Limit
setting.
Tray for Printing Incoming Faxes: Select the tray that you want to use for
received faxes.
2 Pages Up On Receipt: Touch Yes to print two pages on a single sheet of paper.
2 Sided Printing: Touch Yes to print on both sides of a single sheet of paper.
Edge Erase: Set top, bottom, left, and right edge erase margins.
Reduce 8.5 x 11 Original to A4: Touch Yes to resize letter size documents to A4
when the Reduce/Enlarge setting is set to Auto on the Layout Adjustment screen.
Pseudo-Photo Gradation Mode: Touch Error Diffusion or Dither.
Folder Selector by G3 ID: Store faxes based on G3 ID.
Folder Selector Setup: Touch Enabled to classify received faxes by line type and
store them in folders as specified in CentreWare Internet Services at Properties
> Services > Fax > Fax Received Options.
Filename Format for Store and Folder: Specify the file format to be used.
Memory Full Procedure: If the printers hard disk becomes full while scanning
a document, the current job can be aborted and deleted or the partially stored
job can be sent. Touch Delete Job or Run Job.
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Maximum Stored Pages: Set the maximum number of pages stored for a fax
document.
Fax Data in Folder Priority 1, 2, 3: Select F Code, Remote Terminal ID, or
Remote Terminal Name to classify received faxes and store them in folders.
Direct Fax: Select Enabled to allow the printer to receive a LAN fax sent from a
print driver. For details about LAN fax, see the print driver help.
Block Inbound Faxes: Type up to 50 fax numbers that you want to block.
Block Unknown Fax Numbers: Touch Yes to block unknown fax numbers.
Setting Fax Defaults
To define defaults for incoming faxes for all users:
1. At the printer control panel, press the Machine Status button, then touch the Tools
tab.
2. Touch System Settings > Fax Service Settings > Fax Defaults.
3. Touch a default setting in the list, then touch Change Settings.
4. Make the desired changes to the default setting, then touch Save.
Setting Incoming Fax Options
Fax Forwarding
For each fax line, you can configure incoming faxes to be automatically routed to an
internal folder. Faxes that have been routed to one of these folders can then be sent to
a destination using one or more of the following methods:
Print: Print a hardcopy output of the received fax.
Send as Fax: Forward the fax to another fax number
Send as Internet Fax: Forward the fax to an Internet fax address
Send as Email: Forward the fax to an email recipient as an attachment
FTP transfer: File the fax to an FTP repository
SMB transfer: File the fax to an SMB repository
To set up fax folder options:
1. In CentreWare Internet Services, click Properties > Services > Fax > Fax Received
Options.
2. Next to the Folder Selector Setup, click Enabled.
3. Click Apply. After the printer restarts, navigate back to the Fax Received Options
page.
4. Under Folder Selector Setup, select a line and click Change Settings.
5. Next to Save Incoming Fax in Designated Folder, select Enabled.
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6. Type a three-digit folder number and click Apply. Navigate back to the Faxed
Received Options page.
7. Click File Transfer Settings.
8. Select the destination options you would like faxes for this line to be forwarded to
and click Next.
9. Enter appropriate settings for all selected destinations.
10. Click Apply.
Selecting the Folder Where Received Faxes are Stored
To designate a folder for storing received faxes:
1. At the printer Control Panel, press the Machine Status button, then touch the Tools
tab.
2. Touch System Settings > Fax Service Settings > Fax Received Options.
3. Touch Folder Selector Setup.
4. Touch a line, then touch Change Settings.
5. Touch On, and type the three-digit number of the folder that you want to use for
storing received faxes.
6. Touch Save.
Reduce/Enlarge Presets
To modify the reduce/enlarge adjustment values available to users:
1. At the printer Control Panel, press the Machine Status button, then touch the Tools
tab.
2. Touch System Settings > Fax Service Settings > Reduce/Enlarge Presets.
3. Choose one of the pre-configured presets or select an item in the list and touch
Change Settings.
4. If you are modifying settings, change the following settings as necessary:
Preset %: Specify the preset magnification values to appear in the Layout
Adjustment Screen.
Variable %: Specify the default magnification value to appear in the Layout
Adjustment Screen.
5. Touch Close.
6. Touch Save.
Original Size Defaults
To specify default size settings for received faxes:
1. At the printer Control Panel, press the Machine Status button, then touch the Tools
tab.
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2. Touch System Settings > Fax Service Settings > Original Size Defaults.
3. Choose one of the pre-configured settings from the list or select an item in the list.
4. To modify an option, select the item in the list, touch Change Settings, and modify
the default settings as desired.
Fax Confirmation Report
You can configure a confirmation sheet to notify users if a fax transmission was not
successful.
To enable fax transmission error confirmation sheet printing:
1. In CentreWare Internet Services, click Properties > Services > Fax > Defaults.
2. Next to Confirmation Sheet, select Errors Only.
3. Click Apply.
Server Fax
The Server Fax kit allows you to send a fax over a network to a fax server, which then
sends the fax to a fax machine over a phone line.
Before you can send a server fax, you must configure a fax filing repository, or filing
location. Once configured, the printer transfers faxed images to the repository. The fax
server retrieves the documents from the repository and transmits them over the telephone
network. You can also print a transmission report.
You can set up a repository that uses one of the following protocols:
FTP
SMB
SMTP
Enabling Server Fax
Before you begin, purchase and install the optional Server Fax Kit.
To enable the Server Fax functionality:
1. In CentreWare Internet Services, click Properties > Services > Fax > Fax Settings.
2. Next to Fax Service, select Scan to Fax Server.
3. Click Apply.
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Configure a Server Fax Filing Repository
Before you can send a server fax, you must configure fax repository settings. Once
configured, the printer will transfer faxed images to the repository. The fax server will
then send the fax to its destination over the phone line.
You can set up a repository that uses one of the following protocols:
FTP
SMB
SMTP
Configuring a Fax Repository using FTP
Before you begin:
Ensure that FTP services are running on the server or computer where the fax
repository will reside. Note the IP address or host name.
Create a user account and password for the printer. When the Server Fax feature is
used, the printer logs in using this account, transfers the file to the server or computer,
and logs out. Note the user account and password details.
Create a directory within the FTP root to be used as a fax repository. Note the directory
path.
To configure a fax repository using FTP:
1. In CentreWare Internet Services, click Properties > Services > Fax > Fax Repository
Setup.
2. Select FTP from the Protocol drop-down menu.
3. Type the appropriately formatted IP address or host name and port number of the
FTP server.
4. Next to File Path, type the full path to the root location of the fax repository. For
example: /(directory name)/(directory name).
5. Type the user account and password in the Login Name and Password fields.
6. Retype the password to confirm.
7. Click Apply.
Configure a Fax Repository using SMB
Before you begin:
Create a shared folder to be used as a fax repository. Note the Share Name of the
folder and the Computer Name or Server Name.
Create a user account and password for the printer with full access rights to the fax
repository. Note the user account and password.
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In CentreWare Internet Services, click Properties > Services > Fax > Fax Repository
Setup.
To configure a fax repository using SMB:
1. Select SMB from the Protocol drop-down menu.
2. Type the appropriately formatted address or host name and, if required, port number
of the SMB server or workstation where the fax filing repository is located.
3. Next to Share, type the share name.
4. Type the File Path, relative to the share, where the fax repository is located. For
example: if the path is sharename\wc\fax, type \wc\fax in the File Path field.
5. Type the Login Name and Password.
6. Retype the password to confirm.
7. Click Apply.
Configure a Fax Repository using SMTP
To configure a fax repository using SMTP:
1. In CentreWare Internet Services, click Properties > Services > Fax > Fax Repository
Setup.
2. Select SMTP from the Protocol drop-down menu.
3. Type the domain name of your SMTP server in the Domain field.
4. Next to E-mail Address Display Format, select add FAX= if necessary.
5. Click Apply.
Server Fax Confirmation Report and Job Log
You can configure a confirmation sheet to notify users about the status of a fax
transmission.
To configure the server fax confirmation report and job log settings:
1. In CentreWare Internet Services, click Properties > Services > Fax > Defaults.
2. Next to Confirmation Sheet, select On to print a confirmation sheet for every
transmission, or select Errors Only to print only when a fax transmission fails.
3. Next to Job Log, select User Name or Domain if you want this information to display
on the Job Log. The Job Log is filed in the fax repository with the fax job.
4. Click Apply.
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Internet Fax
Internet Fax allows you to scan a document at the printer and send it to a destination
using an email address or to receive and print an email with attachments. You can also
print a transmission report. Internet Fax enables this functionality without the use of a
telephone line.
Configuring Internet Fax Settings
Before you begin:
Create an email address for the printer if you want it to receive Internet faxes.
Configure POP3 settings.
Configure SMTP settings.
Install the Fax Hardware Kit.
Note
A domain name must be entered before you can enable Internet Fax.
Note
The Internet Fax service uses many of the same settings as the Email scanning service.
To configure E-mail / Internet Fax settings:
1. At the printer control panel, press the Machine Status button, then touch the Tools
tab.
2. Touch System Settings > E-mail / Internet Fax Service Settings > Email Control.
Configure Internet Fax Control Settings
1. At the printer Control Panel, press the Machine Status button, then touch the Tools
tab.
2. Touch System Settings > Fax Service Settings > Internet Fax Control.
3. Change the following fax settings as necessary:
Internet Fax Path: Select Via E-mail Server to send to an email address using
an SMTP server. Select Direct (P2P) to send to an email address using a fully
qualified host name or IP address in one of the following formats:
Hostname: example.address@device.domain.jp
IP Address: example.address@[129.249.123.1]
Profile for Broadcast Job: Select the profiles to use when sending an Internet
Fax broadcast:
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TIFF-S: Documents larger than A4 are automatically reduced to A4.
TIFF-F: Select this profile when you specify Superfine for Resolution or when
sending A3 or B4 documents.
TIFF-J: Select this profile to use JBIG compression.
Broadcast Starting Rate: Select G3 Auto, Forced 4800 bps, or G4 auto as the
default communications mode.
Delivery Confirmation Method: If Print Delivery Confirmation Mail (E-mail >
Internet Fax Settings > E-Mail Control) is set to On, you can select Delivery
Receipts to print a delivery confirmation report, or select Read Receipts to confirm
that the Internet fax was received and processed. The destination machine must
support DSN or MDN.
Incoming Internet Fax Print Options: Select the parts of the Internet fax that
you want to print:
Print Attachment Only
Print Attachment Only Attachment, Full Headers and Message
Print Attachment Only Attachment, Basic Headers and Message
Internet Fax Output Destination: Select the output tray where you want Internet
faxes to be printed.
Fax Transfer from Address Book: Select On to allow users to forward a fax to
a number listed in the fax address book.
Transmission Header Text - Fax Transfer: Select Display Header to add a
transmission header to a received Internet fax when it is forwarded.
Fax Transfer Maximum Data Size: Use the touch screen keypad to specify the
maximum size allowed to forward an Internet fax (up to 65535 KB).
Internet Fax Defaults Settings
Configuring Incoming Internet Fax Print Options
1. In CentreWare Internet Services, click Properties > Services > Internet Fax >
Defaults.
2. Next to Incoming Internet Fax Print Options, select if you want to print just the
faxed attachment, or Basic Headers, Message, and Headers.
3. Click Apply, or configure outgoing Internet Fax default options.
Configuring Outgoing Internet Fax Options
1. In CentreWare Internet Services, click Properties > Services > Internet Fax >
Defaults.
2. Next to Subject, type the default text that will appear in the Subject field of outgoing
Internet fax email.
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3. Next to Message, type the default text that will appear in the body of outgoing
Internet fax email. Select other information that you want to include in the body
of the email.
4. Next to Signature, type the text you want to include as a signature.
5. Click Apply.
Configuring an Internet Fax Confirmation Report
To configure default settings for an Internet Fax configuration report:
1. In CentreWare Internet Services, click Properties > Services > Internet Fax >
Defaults.
2. Next to Confirmation Sheet, select Errors Only if you want to print a confirmation
sheet when an Internet Fax transmission fails.
3. Click Apply.
Internet Fax Addresses
You can store Internet Fax email addresses in the printer's internal address book or you
can configure the printer to reference a network LDAP directory.
LAN Fax
Local Area Network (LAN) Fax allows you to send a fax from the print driver on your
computer to a fax machine over a telephone line.
Users select the Fax option from their print driver. For details about using or configuring
LAN Fax, see the driver help.
Session Initiation Protocol Fax
Session Initiation Protocol (SIP) Fax or Fax Over IP (FoIP) Fax, allows you to send and
receive fax documents over the Internet to and from another FoIP fax machine or a
standard G3 fax machine. If you have an SIP server, you can associate the SIP User
Name of the printer with a fax number, so that users can type the fax number in a
familiar format. If you have a VoIP gateway, the printer can communicate with standard
G3 fax machines. Configure SIP server settings, register VoIP gateways, and configure
T.38 settings, if necessary.
Note
Before you begin, purchase and install the Fax over IP (FoIP) Kit.
To enable SIP Fax at the Control Panel:
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1. At the printer Control Panel, press the Machine Status button, then touch the Tools
tab.
2. Touch System Settings > Common Service Settings > Maintenance.
3. Touch Software Options, then touch Keyboard on the Software Options dialog.
4. Enter the software PIN to enable SIP Fax.
5. Touch Save.
6. Follow any prompts given on the screen.
7. Touch Close.
Enabling SIP Fax
Note
Before you begin, purchase and install the SIP Fax Kit.
To enable SIP Fax using CentreWare Internet Services:
1. In CentreWare Internet Services, click Properties > Connectivity > Port Settings.
2. Next to SIP, select Enabled.
3. In CentreWare Internet Services, enable TCP/IP (no special settings are required).
4. In CentreWare Internet Services, click Properties > Protocols > SIP.
5. Enter the SIP User ID, which consists of a SIP user name and IP address, such as
1111@192.168.1.1. (This corresponds to the Fax Number of the printer for the G3
FAX). The IP address is that of the SIP server. If no SIP server is in the environment,
use the printer IP address.
6. Select the appropriate SIP Transfer Protocol.
7. Next to Enable SIP Server, select Yes.
8. Next to SIP Server IP Address Resolution, select DHCP or Manual.
9. Enter the required data in the Primary SIP Proxy Server Setup fields.
10. Enter the required data in the Primary SIP Registrar Server Setup fields.
11. Next to Domain Filtering, select Off, Allow, or Block.
12. Click Apply.
Configuring SIP Gateway Registration
Up to 50 SIP Gateways can be registered. Each entry consists of an ID and a Gateway
Address (IP).
To register an SIP Gateway:
1. In CentreWare Internet Services, click Properties > Protocols > SIP Gateway.
2. Click Create to add a new SIP Gateway ID. Click Edit to revise an existing SIP
Gateway ID.
3. Click Apply.
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Configuring T.38 Settings
T.38 settings should only be changed if network policy does not allow the default settings.
To configure T.38 settings:
1. In CentreWare Internet Services, click Properties > Connectivity > Protocols >
T.38.
2. Select a T.38 Transport Protocol.
3. Enter the appropriate Port Numbers in the fields provided.
4. Click Apply.
Configuring SIP Settings at the Printer Control Panel
Commonly used SIP Fax settings can be changed on the Fax Options tab of the Control
Panel. Additionally, the following SIP Fax settings can be viewed and edited by accessing
the Tools tab in System Administrator mode:
Fax Screen Default Settings: set the Default Fax Screen Tab options, Address Book
Speed Dial Numbers, and Transmission Screen options.
Fax Default Settings: Set the Resolution, Original Type, Starting Rate, etc.
Fax Control Settings: Re-enter Recipient Data, Transmission Header Text, Rotation
settings, etc.
Fax Received Options Settings: Set up folders for received faxes.
Output Destination Settings: Set the appropriate tray for received faxes.
Local Terminal Information: Set the Local Name, Company Logo, G3 SIP Line ID,
etc.
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12
Accounting
This chapter includes:
Xerox® Standard Accounting
Network Accounting
Configuring Accounting Login Screen Settings
Accounting and Billing Device Settings
Enabling Accounting in Print Drivers
Xerox® Standard Accounting
Xerox® Standard Accounting (XSA) tracks the number of copy, print, scan, and fax jobs
for each user. You can set different user limits for each type of job performed. Limits
can be reset remotely any time. You can then generate reports listing usage data for
individual users, groups, or departments.
When XSA is enabled, users must log in to the printer before accessing services. They
must also provide their account details in the print driver before printing documents
from a computer.
Note
If XSA is enabled, you cannot enable other accounting modes.
You can create a maximum of:
2499 unique XSA user IDs
500 General Accounts
499 Group Accounts
All user IDs must be assigned to one or more group accounts.
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Note
XSA settings and account data are stored in the printer. Xerox recommends that you
backup settings using the Cloning feature. If XSA settings are lost or deleted, you can
restore them using the cloning backup file.
Before you begin:
Install Print and Fax Drivers on all user computers.
Configure Network Authentication.
Configuring Xerox® Standard Accounting
To configure Xerox® Standard Accounting:
1. In CentreWare Internet Services, click Properties > Accounting > Accounting
Configuration.
2. Next to Accounting Type, select Xerox® Standard Accounting.
3. Select Enabled next to the features that you want to track.
4. Next to Verify User Details, select Yes to authenticate users at the Control Panel.
Local authentication must be configured.
5. Next to Verify User Details for Printer / Direct Fax Jobs, select Yes to authenticate
users at the Control Panel. Local authentication must be configured.
6. Next to Customize User Prompts, select how you want to prompt users for their
credentials.
7. Next to Color Tracking Only, select Enabled if you only want to track color
impressions.
8. Click Apply.
9. Click Reboot Machine.
10. Refresh your browser and navigate to the Accounting Configuration page.
11. Configure Network Authentication if it is not configured.
Creating a Group Account
You must create a group account before creating new user accounts.
To create a group account:
1. In CentreWare Internet Services, click Properties > Accounting > Xerox® Standard
Accounting > Group Accounts.
2. Under Group Accounts, type an Account ID using up to 12 digits, then type an
Account Name using up to 32 alphanumeric characters for the new group account.
Note
Each Account ID and Account Name must be unique.
3. Click Add Account, then click OK.
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Creating a New User Account and Setting Usage Limits
Note
You must create a group account before you can create and add user accounts.
To create a new user account:
1. In CentreWare Internet Services, click Properties > Accounting > Xerox® Standard
Accounting > Manage Accounting.
2. Click Add New User.
3. Type a User ID and a Name using up to 32 alphanumeric characters for the new
user.
Note
Each User ID and Name must be unique.
4. Under Usage Limits, type the maximum number of impressions or sent images that
the user can produce. The maximum number of impressions or images sent is
9,999,999.
Black Printed Impressions includes all black and white documents printed from
a computer using the print driver.
Black Copied Impressions includes all black and white copies.
Color Printed Impressions includes all color documents printed from a computer
using the print driver.
Color Copied Impressions includes all color copies.
Network Images Sent includes documents sent over the network, including
network scans, scans to email, server and Internet faxes.
Fax Images Sent includes documents faxed to a phone number. The total number
of documents is the number of faxed documents, including cover sheets,
multiplied by the number of destinations.
Black Faxed Impressions includes received fax documents that are printed.
Note
Cover sheets and banner sheets are counted as impressions.
Note
If the printer is set to print a scan confirmation report or an Internet Fax
acknowledgement report, these documents are counted towards the user's limit.
5. Assign the user to a User Role and Authorization Group.
6. Click Apply.
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Maximum Usage Limits
Once a user reaches the maximum usage limit set for them, they are no longer able to
use that feature until you reset their limit. When they log in to the printer, they are
presented with a notification message that their limit has been reached for that feature.
If the user exceeds their limit while a job is in process, the printer tracks the number of
impressions generated over their limit and subtracts them from the user's limit once it
is reset.
If the user's limit is reached before a print job is completed, an error report prints notifying
the user that their limit has been reached. The job is deleted from the print queue, and
any sheets remaining in the paper path will finish printing.
Resetting Usage Data Values
To reset usage data values:
1. In CentreWare Internet Services, click Properties > Accounting > Xerox Standard
Accounting > Report and Reset.
2. To reset all usage data to 0, click Reset Usage Data.
3. Click OK to acknowledge the confirmation message.
Resetting Standard Accounting to Factory Default Settings
To reset Standard Accounting settings to factory defaults:
Caution
The following step will delete all of the Xerox® Standard Accounting (XSA) accounts on
the printer.
1. In CentreWare Internet Services, click Properties > Accounting > Xerox® Standard
Accounting > Report and Reset.
2. Click Reset to Default to delete all user, group, and general accounts.
3. Click OK to acknowledge the warning message.
Printing a Standard Accounting Report
You can print a report that lists the number of impressions recorded for each user and
each account.
To print a report:
1. In CentreWare Internet Services, click Properties > Accounting > Xerox Standard
Accounting > Report and Reset.
2. Click Generate Report.
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3. Right-click the Download report in .CSV format link and save the .csv file to your
computer.
Network Accounting
Network Accounting allows you to manage printer usage with detailed cost analysis
capabilities. Print, Scan, Fax, and Copy jobs are tracked at the printer and stored in a
job log. All jobs require authentication of User ID and Account ID, which are logged with
the job details in the job log. The job log information can be compiled at the accounting
server and formatted into reports.
The Network Accounting software can also be combined with Xerox® Business Partner
Solutions for enhanced functionality and the ability to scale to enterprise accounts.
Before you begin:
Install and configure Xerox® certified network accounting software on your network.
Refer to the manufacturer's instructions for help.
Test communication between the accounting server and the printer. To do this, open
a Web browser, type the IP Address of the printer in the address bar, then click Enter.
The printer's CentreWare Internet Services home page should display.
Install print drivers on all user computers if you want to track print and LAN Fax jobs.
Enabling and Configuring Network
Accounting
To enable and configure Network Accounting:
1. In CentreWare Internet Services, click Properties > Accounting > Accounting
Configuration.
2. Next to Accounting Type, select Network Accounting.
3. Select Enabled next to the features that you want to track.
4. Next to Verify User Details, select Yes to authenticate users at the Control Panel.
Local authentication must be configured.
5. Next to Verify User Details for Printer / Direct Fax Jobs, select Yes to authenticate
users at the Control Panel. Local authentication must be configured.
6. Next to Customize User Prompts, select how you want to prompt users for their
credentials.
7. Next to Color Tracking Only, select Enabled if you only want to track color
impressions.
8. Click Apply.
9. Click Reboot Machine.
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10. Configure Network Authentication if it is not configured.
Configuring Accounting Login Screen
Settings
To configure accounting login settings:
1. In CentreWare Internet Services, click Properties > Accounting > Accounting Login
Screen Settings.
2. Next to Alternative Name for User ID, type the text that will appear on the Control
Panel to prompt a user for their user name.
3. Next to Mask User ID, select Hide to display user ID characters as asterisks;
otherwise, select Show.
4. If you have configured Network Accounting, next to Alternative Name for Account
ID, type the text that will appear on the Control Panel to prompt a user for their
user name.
5. If you have configured Network Accounting, next to Mask Account ID, select Hide
to display user ID characters as asterisks.
6. Click Apply.
7. Click Reboot Machine.
Accounting and Billing Device Settings
To configure accounting settings on the printer:
1. At the printer Control Panel, press the Machine Status button, then touch the Tools
tab.
2. Touch Accounting > Accounting / Billing Device Settings.
3. Change the following settings as necessary:
Connection with Accounting/Billing Device: Touch Connected to enable an
accounting or billing device that is connected to the printer.
Account / Billing Device: Touch the type of device.
Track Copy Jobs: Touch Track with Accounting/Billing Device to track copy
pages.
Track Print Jobs: Touch Track with Accounting/Billing Device to track print
pages.
Track Scan / Fax Jobs: Touch Track with Accounting/Billing Device to track
scanned or faxed pages.
Interrupt Mode: Touch Enabled to enable the interrupt mode.
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Job with Insufficient Credit: Touch to delete, hold, or delete after a timeout for
jobs with insufficient credit.
Charge Print Jobs: Touch Charge by Card Number to track charges by card
number.
Track with Cumulative Device: Touch the type of device.
Scan Ahead for Copy Job: Touch Enabled to scan ahead for a copy job.
Enabling Accounting in Print Drivers
Jobs sent from a user's computer can only be counted if accounting functionality is
enabled in the print driver.
Enabling Accounting in a Windows Print Driver
To enable account in Windows print drivers:
1. Do one of the following:
Windows XP: From the Start menu, select Printers and Faxes.
Windows 7: From the Start menu, select Devices and Printers.
Windows 2000/Server 2003: From the Start menu, select Settings > Printers.
2. Right-click the printer in the list, and select Properties > Configuration >
Accounting.
3. From the Accounting System drop-down menu, select Auditron (Local Accounting),
Xerox® Standard Accounting, or Xerox® Network Accounting.
4. Select Always Prompt if you want users to type their User ID and Account ID each
time they print. If you do not want users to log in, select Do Not Prompt and type
the user's information in the Default User ID and Default Account ID fields.
5. Select Mask User ID and Mask Account ID to show characters as asterisks when
an ID is entered.
6. Select Remember Last Entered Codes to show the last entered code when a user
is prompted for their Account ID.
7. Select Auxiliary Accounting Interface if you are using Xerox® Network Accounting
with an external accounting device.
8. If you want to specify the default User ID and Account ID, type them in the Default
User ID, and Default Account ID fields, then select the default account type.
9. Click OK.
10. Click OK to exit.
Enabling Accounting in an Apple Macintosh Print Driver
To enable accounting in Macintosh print drivers:
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1. Open a document and select File, then select Print.
2. Select the Xerox printer.
3. Select Accounting from the drop-down menu.
4. Under Accounting System, select Auditron (Local Accounting), Xerox® Standard
Accounting, or Xerox® Network Accounting.
5. Select Prompt for Every Job if you want users to type their User ID and Account
ID every time they print.
6. Select Mask User ID and Mask Account ID to show characters as asterisks when
an ID is typed.
7. If you want to specify the default User ID and Account ID, select Use Default
Accounting Codes, type them in the Default User ID and Default Account ID
fields, then select the default account type.
8. Select Auxiliary Accounting Interface if you are using Xerox® Network Accounting
with an external accounting device.
9. To save your settings, click the Presets menu and select Save As.
10. Type a name for the preset.
11. Click OK.
Note
Users must select this preset each time they print or send a LAN fax using the print
driver.
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13
Administrator Tools
This chapter includes information about:
Monitoring Alerts and Status
Configuring Stored File Settings
Energy Saving Settings
Touch Screen Settings
Taking the Printer Offline
Cloning
Address Books
Font Management Utility
Customizing Printer Contact Information
Updating the Printer Software
Date and Time Settings
Monitoring Alerts and Status
You can configure alert and status notices to be automatically sent as an email message
to one or more recipients.
Setting Up Job Completion Alerts
To set up job completion alerts for email recipients:
1. In CentreWare Internet Services, click Properties > General Setup > Alert
Notification > Notify Job Completion by E-mail.
2. Under Recipient Email Address, type up to five addresses of recipients who are to
receive job completion alerts.
3. Under Targeted Jobs, select the types of jobs for which recipients will receive
notification when a job is completed.
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4. Under When to Notify, select whether recipients will receive notification on all job
completions or only after job errors occur.
5. In the Message field, type the text that will appear in the message.
6. Click Apply.
Setting Up Machine Status Alerts
To set up machine status alerts for email recipients:
1. In CentreWare Internet Services, click Properties > General Setup > Alert
Notification > E-mail Notification for Machine Status.
2. Under Send Notice, select the status types that will require immediate notification
or notification at regular intervals.
3. Under the Mail Notice Status Settings, set the appropriate mail status notification
for each recipient.
4. Under the Notice Frequency Settings, select how often the email should be sent.
5. Click Apply.
Setting Up Billing Meter Read Alerts
To set up billing meter read alerts for email recipients:
1. In CentreWare Internet Services, click Properties > General Setup > Alert
Notification > Billing Meter Read Alerts.
2. Under Billing Administrator E-mail Addresses, type in the email addresses of the
administrator(s).
3. Under Send Alert, set alerts to report billing meter reads and registration cancellation
to the Xerox server.
4. Click Apply.
Setting Up Supplies Data Alerts
To set up supplies data alerts for email recipients:
1. In CentreWare Internet Services, click Properties > General Setup > Alert
Notification > Supplies Data Sent Alerts.
2. Under Supplies Administrator E-mail Addresses, type in the email addresses of
the email recipients.
3. Under Send Alert, set alert to send notification of registration cancellation to the
Xerox server.
4. Click Apply.
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Configuring Stored File Settings
To configure stored file settings:
1. At the printer Control Panel, press the Machine Status button, then touch the Tools
tab.
2. Touch System Settings > Stored File Settings.
3. Change the following settings as necessary:
Expiration Date for Files Stored in Folder: To minimize disk space consumed
by stored files, the printer can delete files after a specified time period. Touch
On and select the number of days that files are kept before deletion, and the
time that they are deleted on the last day.
Stored Job Expiration Date: Touch On and select how long print files stored on
the printer (Charge Print, Private Charge Print, Secure Print, and Sample Print)
are kept before being deleted. Touch Same Date as Files in Folder to keep files
until the date specified in the Expiration Date for Files Stored in Folder setting.
Under Power Off Deletes Jobs, touch Yes to delete jobs every time the printer
is turned off.
Minimum Passcode Length for Stored Jobs: Specify the minimum number of
allowed passcode digits (0-12). A passcode is required when Secure Print or Private
Charge Print files are stored or printed.
Print Order for All Selected Files: Specify the order that files will be printed when
a user prints all stored files.
Touch Screen Settings
Setting Default Touch Screen Settings
To set default touch screen settings:
1. At the printer Control Panel, press Machine Status, then touch the Tools tab.
2. Touch System Settings > Common Service Settings > Screen / Button Settings
to set the control panel default screens and buttons.
3. Change the following settings as necessary:
Screen Default: Set the screen that displays when the printer is first turned on.
Service Screen Default: Set the screen that displays when the Services button
is pressed.
Service Screen After Auto Clear: Set the service screen that displays when a
certain amount of inactive time has passed (Auto Clear). Touch Last Selection
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Screen to revert to the last service screen used, or touch Services Home to revert
to the main Services screen.
Auto Display of Login Screen: Set the screen to automatically prompt users to
log in when authentication is configured.
Services Home: Specify the service icons that display when a user presses the
Services Home button.
Job Type on Job Status Screen: Specify the types of jobs that display when the
Job Status button is pressed.
Screen Brightness: Adjust the brightness of the screen.
Reconfirm E-mail Recipient: Touch Always Reconfirm Recipient, or Always
Reconfirm Multiple Recipients to require users to retype recipient addresses
when sending an email.
Reconfirm Fax Recipient: Touch Always Reconfirm Recipient, or Always
Reconfirm Multiple Recipients to require users to retype recipient addresses
when sending a fax.
Reconfirm Internet Fax Recipient: Touch Always Reconfirm Recipient, or
Always Reconfirm Multiple Recipients to require users to retype recipient
addresses when sending an internet fax.
Customize Keyboard Button: Customize the touchscreen keyboard button in
the lower right corner. The default text is .com.
4. Touch Save.
Taking the Printer Offline
To prevent the printer from either sending or receiving jobs over the network at any
given time, you can take the printer offline. This allows you to perform printer
maintenance without jobs being sent to the printer. When the printer is offline, any
services, such as Network Scanning, are unavailable.
To take the printer offline:
1. At the printer Control Panel, press the Machine Status button.
2. Touch Print Mode.
3. Touch Online/Offline.
4. Touch Close.
Note
Taking the printer offline does not turn the printer off.
Restarting the Printer in CentreWare Internet Services
To restart the printer using CentreWare Internet Services:
1. In CentreWare Internet Services, click the Status tab.
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2. At the bottom of the General page, click Reboot Machine then click OK.
Note
Restarting the printer can take up to five minutes. During this time, network access
is not available.
Restarting the Printer from the Control Panel
To restart the printer from the Control Panel:
1. At the printer Control Panel, press the Machine Status button.
2. Touch the Tools tab.
3. Touch Troubleshooting.
4. Touch Resets.
5. Touch Software Reset.
6. Under Reset Options, select the type of reset you want:
All Software
Network Software
Copy Software
7. Touch Reset.
Note
Using Software Resets to restart the printer is faster and wastes less consumables
than turning the printer on and off.
Note
Restarting the printer can take up to five minutes. You cannot access CentreWare
Internet Services during this time.
View Usage and Billing Information
Usage Counters
The Usage Counters page displays the total number of pages printed or generated by
the printer.
1. In CentreWare Internet Services, click Status > Billing and Counters > Usage
Counters. The entire detailed list of pages printed or generated by the printer
displays.
2. Click Refresh to update the page.
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Billing Information
The Billing Information page displays the count of pages printed or generated in black
and white or color for billing purposes.
1. In CentreWare Internet Services, click Status > Billing and Counters > Billing
Information. The list of pages printed or generated by printer displays.
2. Click Refresh to update the page.
Cloning
This feature allows you to save your printer settings in a clone file. You can use the clone
file to copy your printer settings to another printer, or use it to back up and restore
settings on your own printer.
Note
If you are using the clone file to copy your printer settings to another printer, both
printers must be the same model, and have the same version of software.
To determine the Software Version of your printer:
1. In CentreWare Internet Services, click Properties > General Setup > Configuration.
2. Scroll down to the Software section.
Saving Printer Settings
To save printer settings to a clone file:
1. In CentreWare Internet Services, click Properties > General Setup > Cloning.
2. Under Create Clone File, select the feature settings that you want save. All features
are selected by default.
3. To view the specific parameters that can be cloned for any of the features, click
View Feature Details.
4. Click Clone. The Cloning page displays.
5. On the Cloning page, under Create Clone File, right-click Cloning.dat and save the
file to your computer.
Note
The default name for the file is Cloning.dat. If you rename the file, use .dat as the
file extension.
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Installing a Clone File
Note
This procedure will cause the printer to restart. It will be inaccessible for several minutes
via the network.
To install a clone file:
1. In CentreWare Internet Services, click Properties > General Setup > Cloning.
2. Under Install Clone File, click Choose File and navigate to your clone file.
3. Select the file and click Open.
4. Click Install and click OK.
Address Books
Depending on your network and printer configuration, there are variety of different
methods your can use to manage email addresses and fax numbers.
LDAP Directory: If your network is connected to an LDAP server, you can configure
the printer to look up addresses from the LDAP directory.
Public Address Book/Fax Address Book: If you do not have an LDAP server, you can
use the Fax Address Book and the Public Address Book to store fax machine phone
numbers, Internet fax addresses, and email addresses on the printer.
Note
An Internet fax address is the email address of an Internet fax machine.
Note
The printer can be configured to access both an LDAP directory and a Public Address
Book. If both are configured, users will be presented with the choice to use either
address book.
LAN Fax Address Book: The LAN Fax feature has a separate directory for storing
and managing addresses. For details, see the print driver help.
Public Address Book
Email addresses, internet fax addresses, and fax numbers are stored in the Public Address
book.
Note
An Internet Fax Address is the email address of an Internet fax machine.
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Editing the Public Address Book as a .csv File
If you have many addresses to manage, you can create a list of addresses in a
spreadsheet application, save it as a .csv file, and upload it to the printer.
The address book file must be in comma separated format (.csv). The printer recognizes
the second row in the .csv file as the first data entry. The first row contains headings for
the data in each column. The default column heading names are: Name, Email Address,
Fax Number, Internet Fax Address.
Internet Fax AddressFax NumberEmail AddressName
faxmachine.one@corp.com1234567898jim.smith@corp.comJim Smith
faxmachine.two@corp.com4566544985Matt.Lukas@corp.comMatt Lukas
faxmachine.three@corp.com7899877754richard.allen@corp.comRichard Allen
To download a sample .csv file:
1. In CentreWare Internet Services, click the Address Book tab.
2. Under Management, click Download Template.
3. Click Download in CSV format.
4. Save the file to your computer.
To download a .csv file with headings only (no sample data):
1. In CentreWare Internet Services, click the Address Book tab.
2. Under Management, click Export Template with Column Headings only.
3. Click Download in CSV format.
4. Save the file to your computer.
Importing an Address Book File
1. In CentreWare Internet Services, click Address Book > Import.
2. If you want to import a new address book file, under Import Your Address Book
File, click Choose File to locate your file in .csv format.
3. Select the file. Click Open. Under Management, click Import.
4. Next to First row of the .CSV file, select if the first row of data as Column headings
or Recipient data. If you downloaded and edited a sample .csv file, select Column
headings.
5. Click Next.
6. On the Import page, under Imported Heading, select the labels from your imported
file that you want to map to the labels in the Address Book.
7. Click Import.
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Adding and Editing Address Book Entries
To add a new name:
1. In CentreWare Internet Services, click the Address Book tab.
2. Under Common Tasks, click Add New Name.
3. Edit the fields under Common Settings. Click Details to provide more detailed
information.
4. Click Save > Close.
To edit an existing name:
1. Next to the name, click Edit.
2. Edit the fields under Common Settings. Click Details to provide more detailed
information.
3. Click Save > Close.
To delete all names:
1. Under Management, click Delete All Names.
2. Click OK.
Font Management Utility
The CentreWare Font Management Utility allows you to manage fonts on one or more
printers on your network.
Note
The Xerox® CentreWare Font Management utility is available on the Xerox website at
www.xerox.com/support.
You use the utility to download soft fonts to your printer, such as your company's branded
fonts or unicode fonts needed to support multiple languages. You then can add, delete,
or export the fonts to a file. You can add or delete printers in the printer list to display
only those printers you want to manage.
Customizing Printer Contact Information
The support page in CentreWare Internet Services displays contact information for
service and supplies as well as for the system administrator. You can customize this
information to display your company's contact information.
To add your own custom information:
1. In CentreWare Internet Services, click the Support tab.
2. Click Change Settings.
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3. Update the fields with your desired information and click Apply.
Updating the Printer Software
When Xerox releases a new version of printer software or firmware, you can update your
printer to incorporate the new fixes and improvements.
Updating the Software
Before you begin:
Determine the current software version of your printer.
Download the latest software update file in .bin format from the Drivers and
Downloads page for your specific printer.
To determine the currently installed software version:
1. In CentreWare Internet Services, click Properties > General Setup > Configuration.
2. Scroll down to Software to verify the software version.
To update the software:
1. In CentreWare Internet Services, click Properties > Services > Machine Software
> Upgrades.
2. Under Upgrades select Enabled.
3. Click Apply.
4. Refresh you browser and navigate to Properties > Services > Machine Software >
Manual Upgrade.
5. Under Manual Upgrade, click Choose File to locate and select the software upgrade
file in .bin format.
6. Click Open.
7. Click Install Software. The file is sent to the printer. Once the software is installed,
the printer restarts.
8. Check the configuration report to verify that the software version has updated.
Date and Time Settings
When the printer is first set up, you are asked to set the date and time. If you want to
change the date and time after the initial setup, use the Control Panel to change the
settings. You can also use date and time settings to enable Network Time Protocol (NTP)
synchronization, set energy savings, and set other timing functions for the printer.
To change date and time settings:
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1. At the printer Control Panel, press the Machine Status button, then touch the Tools
tab.
2. Touch System Settings > Common Service Settings > Machine Clock/Timers.
3. Change the following settings as necessary:
Date: Set the date.
Time: Set the time using a 12-hour or 24-hour format.
NTP Time Synchronization: Set the printers clock to synchronize with your
Network Time Protocol (NTP) server, if you have one.
Connection Interval: Specify how often the printer connects to the NTP server.
Time Server Address: Specify the NTP server address.
AutoClear: Specify the amount of inactive time before the control panel resets
to the default screen.
Auto Job Release: Specify the time elapsed until the printer cancels an active
job with an error and starts the next print job.
Auto Print: Set the time period to start the next print job after you operate the
Control Panel.
Printer Lockout Duration: Set the printer to disable printing during a set time
period or set the machine to disable temporarily.
Energy Saver Timers: Set the energy saver to low power and sleep mode duration.
Time Zone: Set the time difference from GMT.
Daylight Savings: Set the daylight savings time, if necessary. During daylight
savings, the printer automatically increments the clock forward by one hour.
Fax Speed Dial Setup Settings
Perform the following steps to set up and administer the Fax Speed Dial feature.
1. At the printer Control Panel, press the Log In/Out button.
2. Type your System Administrator User ID and touch Enter.
3. If a passcode is required, type your System Administrator Passcode and touch Enter.
4. Select Machine Status. The Machine Status window opens and displays the Machine
Information tab.
5. Select the Tools tab.
6. On the Tools tab, select Setup and then from the Group area, select Add Address
Book Entry.
7. From the Speed Dial Recipient list, select the first Available entry.
8. Select Address Type. The Address Type window displays.
9. Select Fax.
10. Type the required information on this page and select Save.
11. Repeat steps 7 through 10 for each Address Book entry.
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12. Exit the Tools window.
13. Select Services Home to return to the Services Home menu.
Watermarks and Annotations
A watermark inhibits the replication of a document by adding text or a background
pattern to the printed page. You can configure watermarks to print dates, unique IDs,
background patterns, or default text. Additionally, you can set watermarks to print
according to the job type.
Annotations are customizable text strings that are printed on the document, similar to
watermarks. If you want to create a custom annotation not found in the default
selections, you can set a text string and then apply one of the four preset templates to
the text string. When annotations are enabled, they print according to the layout
template associated with the job type.
Watermarks
To set up the watermark appearance and enable a forced watermark:
1. In CentreWare Internet Services, click Properties > Security > Watermark >
Watermark.
2. Under Watermark, specify the following:
Select the date format and watermark appearance.
Enable the forced watermark by job type, if necessary.
3. Click Apply.
Universal Unique ID
To print the Universal Unique ID number in the watermark:
1. In CentreWare Internet Services, click Properties > Security > Watermark >
Universal Unique ID.
2. Select Yes next to Print Universal Unique ID.
3. Use the position adjustments to choose where you want the unique ID to print on
the page.
4. Choose the print position for side 2 of the page.
5. Click Apply.
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Forced Annotations
Forced annotations allow you to create text strings for custom watermarks. You can
create up to eight strings with a maximum of 32 characters. Once the string is created,
you can apply a layout template to the watermark.
To create annotation text strings:
1. In CentreWare Internet Services, click Properties > Security > Force Annotation >
Create Text String.
2. Type up to eight annotation text strings with a maximum of 32 characters each.
3. Click Apply.
To apply layouts to text strings:
1. In CentreWare Internet Services, click Properties > Security > Force Annotation >
Apply Layout Template to Copy/Print Jobs.
2. Under Apply Layout Template to Copy / Print Jobs, click Change Settings to apply
the template to the annotation text string using one of the available types of print
jobs.
3. Next to Apply Layout Template, select Enabled to apply the layout template.
4. Under Layout Template List, select one of the preset templates from the list.
5. Click Apply.
Memory Settings
You can increase performance by allocating memory away from ports that are not being
used or allocating more memory to more heavily used ports.
1. In CentreWare Internet Services, click Properties > General Setup > Memory
Settings.
2. Under Memory Settings, specify memory allocation and spooling behavior.
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Secure Access
This section describes how to configure Xerox® Secure Access using the USB card reader.
The USB card reader is connected directly to the USB port on this device. When the USB
card reader is connected to the device, the traditional Type A USB card reading device
is no longer required.
Pre-requisites
Xerox® Secure Access Unified ID System®
Device software
Equitrac Provider and Libraries for USB Card Reader
Note
Plug-Ins can be downloaded from the Xerox website (www.xerox.com).
Support Card and Cards Readers. Please see Xerox® Secure Access documentation
on supported Card and Card Readers
Configuration - SSL (Secure Socket Layer) has to be enabled
Note
Extensible Service Setup has to be enabled if the Xerox® Extensible Interface Platform®
application is used.
Installation
Connecting the USB Card Reader
Connect the USB Card Reader to the USB port on the device.
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Configuring the USB Card Reader
To configure the USB card reader:
1. In CentreWare Internet Services, click Properties > Security > Plug-in/Custom
Services Settings > Embedded Plug-ins.
2. Select the Enabled checkbox.
3. Click Apply.
4. Click Reboot Machine when the reboot message is displayed on the screen for the
new settings to take effect.
5. Click OK when the Do you want to reboot? message displays.
Upload the Equitrac Provider and Libraries
To upload Equitrac provider and library files:
1. In CentreWare Internet Services, click Properties > Security > Plug-in/Custom
Services Settings > List of Embedded Plug-ins.
2. Click Upload.
3. Click Choose File on the Upload Plug-in page.
4. Select Equitrac XCP Provider and click Open.
5. Click Upload.
6. Click Security > Plug-in/Custom Services Settings > Embedded Plug-ins > List of
Embedded Plug-ins.
7. Click Upload.
8. Click Browse on the Upload Plug-in page.
9. Select Libraries for Equitrac XCP Provider and click Open.
10. Click Upload.
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11. Reboot the machine:
a. Click the Status tab.
b. Click Reboot Machine.
c. Click OK when the Do you want to reboot? message displays.
Checking the Status of the Plug-Ins
To check the status of any plug-ins:
1. In CentreWare Internet Services, click Properties > Security > Plug-in/Custom
Services Settings > List of Embedded Plug-ins.
2. Check the status of both Plug-Ins under the Status heading. Both Plug-Ins should
display Activated.
3. If the Status does not display Activated, click on the Start button to activate the
Plug-In.
4. Check that the status for each Plug-Ins displays Activated.
Deactivating Plug-Ins
To de-activate a plug-in:
Note
De-activate a plug-in only if an older version of the plug-in has already been installed.
1. In CentreWare Internet Services, click Properties > Security > Plug-in/Custom
Services Settings > List of Embedded Plug-ins.
2. Select the plug-in to de-activate.
3. Click Stop.
4. Click OK when the Do you want to deactivate the selected plug-in message appears.
5. Reboot the machine to deactivate the current plug-in:
a. Click the Status tab.
b. Click Reboot Machine.
c. Click OK when the Do you want to reboot? message displays.
Activating Plug-Ins
1. In CentreWare Internet Services, click Properties > Security > Plug-in/Custom
Services Settings > List of Embedded Plug-ins.
2. Check the status of both plug-ins under the Status heading. Both plug-ins should
display Activated.
3. If the Status displays Deactivated, select the plug-in.
4. Click Update.
5. The Update Plug-in screen displays:
a. Click Browse.
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b. Select the plug-in file and click Open.
c. Click Update.
6. If the Status displays Deactivated, select the plug-in and click Start.
7. Click OK when the message displays.
8. Check the status for the plug-ins. The Status will display Reboot to Activate.
9. Reboot the machine to activate the plug-in:
a. Click the Status tab.
b. Click Reboot Machine.
c. Click OK when the Do you want to reboot? message displays.
10. Once the device has rebooted the Status will display Activated.
Note
Select the plug-in and click Details to view and ensure the correct version was uploaded.
Click Close to return to the List of Embedded Plug-Ins page.
Configuring Xerox® Secure Access for Authentication
To configure Xerox® Secure Access:
1. In CentreWare Internet Services, click Properties > Security > Authentication
Configuration.
2. Select Xerox® Secure Access from the Login Type drop-down menu on the
Authentication Configuration > Step 1 of 2 page.
3. Click Apply then click OK.
4. Reboot the machine to deactivate the current plug-in:
a. Click the Status tab.
b. Click Reboot Machine.
c. Click OK when the Do you want to reboot? message displays.
5. Return to the Authentication Configuration > Step 1 of 2 page and click Next.
6. The Authentication Configuration > Step 2 of 2 page displays. Click Configure for
Authentication System.
Optional Steps: Access Control
To set service access:
1. In CentreWare Internet Services, click Properties > Security > Authentication
Configuration.
2. Click Next on the Authentication Configuration > Step 1 of 2 page.
3. In the Access Control section, click Configure next to Device Access.
4. Under: Authentication required for, select one of the following settings from the
drop-down menu for each pathway or tab:
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Unlocked - allows unrestricted access.
Locked (Show Icon) - requires login for access. The component is available to
all users.
Locked (Hide Icon) - requires login for access. The component is hidden until an
authorized user logs in.
5. Click Apply. If prompted, enter the system administrators User Name and Password.
6. Click OK.
7. Click Reboot Machine when the reboot message is displayed on the screen for the
new settings to take effect.
8. Click OK when the Do you want to reboot? message displays.
9. Return to Properties > Security > Authentication Configuration and click Next.
10. In the Access Control section, click Configure next to Service Access.
11. Under: Authentication required for, select one of the following settings from the
drop-down menu for each service:
Unlocked - allows unrestricted access.
Locked (Show Icon) - requires login for access. The component is available to
all users.
Locked (Hide Icon) - requires login for access. The component is hidden until an
authorized user logs in.
12. Click Apply. If prompted, enter the system administrators User Name and Password.
13. Click OK.
14. Click Reboot Machine when the reboot message is displayed on the screen for the
new settings to take effect.
15. Click OK when the Do you want to reboot? message displays.
Enabling Xerox® Secure Access Settings
To enable Xerox® secure access:
1. In CentreWare Internet Services, click Properties > Security > Remote
Authentication Servers > Xerox Secure Access Settings.
2. Enter details in the Default Prompt and Default Title fields to create prompt
information that is displayed on the device user interface, informing users how to
authenticate.
Note
If the Default Prompt and Default Title have been configured on the Secure Access
Server page, that prompt information will override the information entered here.
3. Select the Enabled checkbox for Local Login to allow users to log in locally at the
device.
4. Enter the number of seconds before the connection will time out.
5. Select the Enabled checkbox for Get Accounting Code to enable access to users
accounting data as stored on a networked accounting server.
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6. Click Apply.
Disable the USB Card Reader
Use the following instructions to disable the USB Card Reader for any of the following
circumstances:
The USB Card Reader is being replaced with the traditional Type A USB card reading
device.
Xerox® Secure Access is no longer used for authentication on the device.
Note
The USB Card Reader and Traditional Type A USB Card Reader should not be used
simultaneously.
Deactivating Equitrac Provider and Libraries for USB Card Readers
To deactivate USB card services:
1. In CentreWare Internet Services, click Properties > Security > Plug-in/Custom
Services Settings > List of Embedded Plug-ins.
2. Select Equitrac XCP Provider.
3. Click Stop.
4. Click OK when the Do you want to deactivate the selected plug-in message appears.
5. Select Libraries for Equitrac XCP Provider.
6. Click Stop.
7. Reboot the machine to deactivate the current plug-in:
a. Click the Status tab.
b. Click Reboot Machine.
c. Click OK when the Do you want to reboot? message displays.
Disabling Plug-in Features
To disable plug-in features:
1. In CentreWare Internet Services, click Properties > Security > Plug-in/Custom
Services Settings > Embedded Plug-ins.
2. Deselect the Enabled checkbox.
3. Click Apply.
4. Reboot the machine to deactivate the current plug-in:
a. Click the Status tab.
b. Click Reboot Machine.
c. Click OK when the Do you want to reboot? message displays.
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Disconnect USB Card Reader from the Device USB Port
Unplug the USB card reader from the device USB port.
For instruction on installing and configuring the traditional Type A USB card reading
device, please refer to the documentation provided with that device.
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15
Authentication (CAC)
The Common Access Card (CAC) system is part of a Department of Defense initiative
to increase the security of its facilities and critical information through the use of smart
identification cards. Eventually all department employees will use CAC cards to gain
access to computers, networks, and buildings. In many cases the department is requesting
that same level of authentication at the printer level, as well. When enabled on this
printer, Department of Defense employees will need to use their CAC card to access the
machine to scan, fax, or copy documents, providing greater security and management
of the machines.
Xerox® CAC Enablement software supports a number of card readers and allows users
to authenticate at the machine. The card reader is connected to a USB port on the
printer.
Supported Card Types
The CAC solution is compatible with most common CAC card types listed below.
Axalto Pegasus 64K / V2
Axalto Cyberflex 32K / V1
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Axalto Cyberflex 64K / V2
Gemplus GemXpresso 64K / V2
Oberthur 72K / V2
Oberthur CosmopoIIC 32K / V1
Oberthur D1 72K / V2 (contact-less and PIV)
Gemalto GCX4 72K DI
Oberthur ID One 128 v5.5 Dual
Gemalto TOPDLGX4 144K
Note
Other card types may function with the Common Access Card (CAC)/Personal Identity
Verification (PIV) ID system but they have not been validated.
Supported Card Readers
The following card readers are compatible with the CAC ID system:
Gemplus GemPC USB SL
Gemplus GemPC Twin
SCM Micro SCR3310
Panasonic ZU 9PS
Other USB CCID-compliant readers may function with the CAC ID system but have not
been validated.
Requirements
USB Enablement Kit (software option).
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Authentication (CAC)
16
Customization and
Expansion
Xerox® Extensible Interface Platform®
Xerox® Extensible Interface Platform® allows independent software vendors and partners
to develop personalized and customized document management solutions that can be
Cintegrated and accessed directly from the printer's Control Panel. These solutions can
leverage existing printer infrastructure and databases. Examples of applications include
the following, but are not limited to those listed here:
ScanFlow Store®
Xerox® Scan to PC Desktop®
Equitrac Office®
For more information on Xerox® Extensible Interface Platform® applications for your
printer, contact your Xerox Service Representative or see
www.office.xerox.com/eip/enus.html on the Xerox website.
Enabling Extensible Services
Before you begin:
Get the customer service installation file from your local Xerox representative, and
copy it to your computer. Note the location of the file.
Ensure that a digital certificate is installed on the printer.
Enable HTTP (SSL).
Installing Custom Services Software
To install software for customer services:
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1. In CentreWare Internet Services, click Properties > Services > Machine Software
> Manual Upgrade.
2. Under Manual Upgrade, click Choose File, then locate the
InstallCustomServices.dlm file for the custom application you want to install.
3. When you locate the file, click Open, then click Install Software.
Enabling Extensible Service Registration
To enable extensible service registration:
1. In CentreWare Internet Services, click Properties > General Setup > Extensible
Service Setup.
Note
If Extensible Service Setup does not display, the custom services software file was
not installed correctly or the installation failed.
2. Under Setup, click Edit.
3. Select the services you want to enable and click Apply.
4. Under Enable Extensible Services, select Export password to Extensible Services.
5. Under Browser Settings, select Enable the Extensible Services Browser if necessary.
6. Select Verify server certificates if necessary.
7. To configure proxy settings, under Proxy Server, select Use Proxy Server.
8. Next to Proxy Setup, select Same Proxy for All Protocols to use the same settings
for HTTP and HTTPS. Select Different Proxy for Each Protocol to enter separate
server addresses for HTTP and HTTPS.
9. Type your HTTP and HTTPS server address and port number.
10. Click Apply.
Auxiliary Interface Kit
An Auxiliary Interface Kit, or a Foreign Device Interface kit, is a third-party access and
accounting device such as a coin-operated printer accessory or a card reader that can
be attached to the printer. Installation instructions are included with the Foreign Device
Interface Kit. After the kit is installed, you must enable and configure the device at the
Control Panel.
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17
Xerox® Remote Print
Services
Xerox® Remote Print Services, formerly Smart eSolutions, is a collection of features and
services that automates and simplifies the administration of Xerox® devices. These
features include:
Meter Assistant®(Automatic Meter Reading - AMR): automatically submits meter
reading data which is used for customer billing purposes.
Supplies Assistant®(Automatic Supplies Replenishment - ASR): proactively orders
machine components such as toner.
Maintenance Assistant (Automatic Information Forwarding - AIF): provides usage
counters and fault conditions for Xerox technicians to manage device support
requirements.
Note
Specific enablement and support of Remote Services features varies according to Xerox®
device model, configuration, and operating company.
Xerox® Remote Print Services are enabled via a secure internet connection between the
printer and Xerox using Secure Socket Layer (SSL) protocols and 256-bit encryption; only
machine performance information is sent to Xerox through this connection.
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Configuration Planning
Use the following list to plan and work through the Xerox® Remote Print Services setup
and configuration. Place a check mark in the last column as you complete a task.
Info from Task (if Relevant)TaskNo.
Verify that you have authorized Internet con-
nectivity for the device and that the device is
physically connected to the network.
1
Print a configuration report and record the
printers IP address. See Printing the Configura-
tion Report.
2
DNS Settings:
DHCP Server will automatically provide DNS in-
formation - or - complete the following sections,
where relevant:
3
a. DNS Server Address:
b. Alternate DNS Server Address 1: (if required)
c. Alternate DNS Server Address 2: (if required)
d. Domain Name:
e. Dynamic DNS Registration Used: (if required)
f. Connection Timeout: (if required)
Confirm HTTP Proxy Server (if used) is configured
to allow access to HTTP/HTTPS ports 80 and 443.
4
HTTP Proxy Server Address:5
HTTP Proxy Server Port:6
HTTP Proxy Server Authentication Account (if
used):
7
a. User Name:
b. Password:
Confirm Firewall Proxy Server (if used) is con-
figured to allow access to HTTP/HTTPS ports 80
and 443.
8
Printing the Configuration Report
To print a configuration report:
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1. At the printer Control Panel, press the Machine Status button and touch the Machine
Information tab.
2. Touch Print Reports.
3. Touch Printer Reports.
4. Touch Configuration Report and press the Start button.
Configuring Xerox® Remote Print Services
Accessing CentreWare Internet Services
Before you begin:
TCP/IP and HTTP must be enabled to access CentreWare Internet Services. If you
disable either of these services, you must enable them at the printer before you can
access CentreWare Internet Services.
Obtain a Configuration Report to determine your printer's IP address. You can also
check the IP address of the printer by pressing the Machine Status button on the
printer Control Panel.
To access CentreWare Internet Services:
1. At your computer, open a Web browser.
2. Type the printer's IP address in the address field. Press Enter The device Internet
Services screen appears.
3. Click the Properties tab.
If prompted, enter the User Name and Password of the Administrator account. The
default User Name is admin and the default Password is 1111.
4. Click Log In. You will now be able to access any Administrator functions within
Internet Services.
Configuring the DNS Server
To configure the DNS Server:
1. Access the CentreWare Internet Services Properties menu.
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2. From the menu, click Connectivity > Protocols > TCP/IP.
3. In the Domain Name field, enter your servers Domain Name.
4. If you are using DHCP, click the Enabled check box, in the DNS Configuration section
to obtain the DNS server address automatically or enter the IP Address of your DNS
Server(s) in the Preferred DNS Server and Alternate DNS Servers fields, if applicable.
5. Click the check box to Enable Dynamic DNS Registration, if applicable.
6. Click the check box to automatically generate a domain search list, if required.
7. If relevant, enter your Alternate Domain Names in Domain Name fields 1, 2, and
3.
8. Enter the amount of time before the connection will time out.
9. Click Apply.
10. Click Reboot Machine.
Configuring the Proxy Server
To configure the Proxy Server:
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1. In CentreWare Internet Services, access Properties > General Setup > SMart
eSolutions Setup > Proxy Server.
2. Click the Enabled check box next to Use Proxy Server.
3. In the Proxy Setup menu, select Different Proxy for Each Protocol if you use a
different proxy server for each different protocol used on your network (HTTP,
HTTPS) or keep the default setting of the Same Proxy for All Protocols.
4. In the HTTP Server and HTTPS Server Names fields, provide a name of up to 255
characters for one or both of these Proxy Servers. A fully qualified domain name or
an IP Address can be used.
Note
If you use Domain Names, ensure that DNS Server details are configured correctly.
5. Enter the required Port Number. The default is 8080 and is the Internet Assigned
Network Authority (IANA) recognized proxy port.
6. If your proxy server requires authentication, click the Authentication: Enabled check
box and enter the Login Name and Password to provide authentication to the proxy
server.
7. Click Apply.
Communication Status
The SMart eSolutions Communication Status page reflects the printers serial number
and whether the printer is currently configured for SMart eSolutions as well as the date
the last transmission was sent to the Xerox® Communication Server.
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Click Configure to enable or disable services.
Enrolling and Setting up Communication
To enable SMart eSolutions/Xerox® Remote Print Services and set up communications:
1. In CentreWare Internet Services, access Properties > General Setup > SMart
eSolutions Setup > Communication Status.
2. Click Configure on the Communication Status page. The SMart eSolutions Setup
page opens.
3. In the Enrollment section of the SMart eSolutions Setup page, click the Enabled
check box next to SMart eSolutions Enablement.
4. In the Communication Setup section, indicate the time of day during which you
would like communication transmissions between the printer and the communication
server to occur.
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5. Choose an option from the Payload Type drop-list. Generally, the default option
will meet most needs.
6. Click Apply to save your settings.
7. Click Test XCDG Connection to test the communication between your printer and
the Xerox server.
The screen changes to simulate communication transmission, and again, to confirm
success or failure of the test.
Note
If you wish to terminate service, de-select the Enabled check box, type a brief reason
for your request in the Reason field, and select your job function from the Role
drop-list.
One more data transmission will occur after you request service termination.
Accessing the Meter Assistant®
To access the Meter Assistant® screen:
1. In CentreWare Internet Services, access Properties > General Setup > SMart
eSolutions Setup.
2. Click Meter Assistant.
The Meter Assistant screen shows the details of dates when billing meter reads were
sent to Xerox by the device.
Accessing the Supplies Assistant®
To access the Supplies Assistant® screen:
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1. In CentreWare Internet Services, access Properties > General Setup > SMart
eSolutions Setup.
2. Click Supplies Assistant.
The Supplies Assistant® screen shows the details of dates when the device transmitted
supplies data to Xerox and which specific components were requested.
Accessing the Maintenance Assistant
To access the Maintenance Assistant screen:
1. In CentreWare Internet Services, access Properties > General Setup > SMart
eSolutions Setup.
2. Click Maintenance Assistant.
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The Maintenance Assistant screen shows the details of when data was last
transmitted to Xerox and also contains a button to enable you to transmit data to
Xerox immediately, if desired.
Troubleshooting
If you are experiencing problems setting up SMart eSolutions/Xerox® Remote Print
Services, review the following information for assistance.
Scenario 1: The Device Cannot Access the Internet
Are you using a proxy server or firewall to control Internet access?
1. Verify connectivity with the proxy server.
Using a PC on the same subnet as the device, open a command prompt. (Select
Start > Run and enter cmd, or type cmd directly in the Search box.)
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At the prompt, type ping followed by a space and the IP address of the proxy server.
If there is no reply, there may be no network connectivity between the device and
the proxy server.
Note
Use the information you gathered on the installation worksheet to confirm your
settings.
a. Verify the information entered on the device, especially the default gateway.
b. Verify the proxy server address.
c. Verify that the default HTTP (80) and HTTPS (443) ports are not blocked at the
proxy server.
d. Verify if the proxy server requires authentication. If authentication is required,
obtain the user name and password if you dont already have them, then enter
the information via CenterWare Internet Services.
e. Verify the proxy server IP address (or host name/fully qualified domain name)
and the port number entered into the browser.
f. If the proxy server was provided instead of an IP address, ensure that DNS is
enabled on the printer Control Panel.
Note
A host name can only be used for the proxy server if you are also running a name
service such as DNS; otherwise, an IP address must be supplied for the proxy server.
2. The firewall may be blocking access to the Internet. Verify the following
information with the IT Administrator.
a. The firewall rules are set to allow the device access to the Internet.
b. A user name and password is not required by the firewall for outbound access.
c. The standard HTTP (80) and HTTPS (443) ports are not blocked by the firewall.
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3. A firewall, proxy server, and DNS server are not the same thing. While it is possible
for the same physical host to perform more than one or all of the functions, in most
cases they will not be the same host. If the same IP address is given for more than
one of these functions, verify with your IT administrator that this information is
correct.
Scenario 2: Proxy Server Settings Are Incorrect
Finding the Proxy Server in Windows
1. At a Windows desktop, click Start > Control Panel.
2. Double-click Internet Options. If you do not see this option, click Classic View in
Windows XP and Vista or View by: Small icons in Windows 7.
3. Click the Connections tab then LAN Settings. The address and port number for the
proxy server used by your computer are show in this window.
4. Click Advanced. If different proxy servers are used for different protocols such as
HTTP and FTP (this is not common), they are shown on the Proxy Settings window.
5. Enter the proxy server details in the device web browser.
Finding the Proxy Server in Mac OSX
1. At a Mac OSX desktop, click the Apple icon then System Preferences.
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2. Click Network.
3. Click the network adapter that is in use, then click Configure.
4. Click the Proxies tab. If your computer is configured to connect to the Internet
through a proxy server, the server address and port number are shown here.
5. Enter the proxy server details in the device web browser.
Scenario 3: The DNS Settings Are Incorrect
To check the DNS Settings:
1. Using a PC on the same subnet as the device, open a command prompt. (Select
Start > Run and enter cmd, or type cmd directly in the Search box.)
2. At the prompt, type ipconfig/all to display the IP configuration information.
3. Write down the Connection-specific DNS Suffix (domain name) and the DNS Servers
IP addresses.
4. Type ping and the IP address of the DNS server to verify connectivity. There should
be a reply.
5. Type ping and the IP address of the default gateway to verify connectivity with the
default router. There should be a reply.
6. 6. Check that the DNS Server and Default Gateway are set correctly on the device.
Scenario 4: Unconfirmed Support for SMart eSolutions/Xerox®
Remote Print Services Features
The Xerox website contains a link to a location where you can check whether your device
can take advantage of remote services capabilities.
Note
This service is available for US-registered account only.
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To perform a machine eligibility test:
1. Access the site: www.accounts.xerox.com/meters/amr-capability-test.jsf.
2. Enter the device serial number in the Enter the machine serial number box.
3. Select Yes or No to indicate whether the device is in a network area.
Note
The machine must be connected to the network to support Remote Services.
4. Click Submit. A status message will appear confirming that your device is eligible
or not eligible for Remote Services capabilities.
5. If desired, click Clear Form to enter another serial number.
Scenario 5: Connectivity Failed Following Device Reboot
Following a device reboot process or software update action, you will need to ensure
the device is still communicating with the Xerox host, even if you performed a clone of
the device settings. Check the connectivity settings, validate, and test communication
as described in this document.
Additional Information
Further information on SMart eSolutions/Xerox® Remote Print Services is available at
http://www.xerox.com/smartesolutions.
A Xerox® Remote Services Security White Paper is available at
http://www.xerox.com/information-security/information-security-articles-whitepapers/enus.html.
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