Xerox Workcentre 3215 Users Manual 01_WC3215_3225

Xerox-Workcentre-3225-Users-Manual-684614 xerox-workcentre-3225-users-manual-684614

WorkCentre 3215 to the manual 0769907a-b8b4-4aae-9d9e-4a40bb6caf7c

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July 2014

Xerox® WorkCentre® 3215NI
Xerox® WorkCentre® 3225DN/
3225DNI
User Guide

©2014 Xerox Corporation. All Rights Reserved. Xerox® and Xerox and Design® are registered trademarks of Xerox Corporation in the
United States and/or other countries.
Phaser®, CentreWare®, WorkCentre®, FreeFlow®, SMARTsend®, Scan to PC Desktop®, MeterAssistant®, SuppliesAssistant®,
Xerox Secure Access Unified ID System®, and Xerox Extensible Interface Platform® are trademarks of Xerox Corporation in the
United States and/or other countries.
Adobe® Reader® and PostScript® are trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Macintosh and Mac OS are trademarks of Apple Inc., registered in the U.S. and other countries.
AirPrint and the AirPrint logo are trademarks of Apple Inc.
PCL® is a trademark of Hewlett-Packard Corporation in the United States and/or other countries.
IBM® and AIX® are trademarks of International Business Machines Corporation in the United States and/or other countries.
Microsoft®, Windows Vista®, Windows®, and Windows Server® are trademarks of Microsoft Corporation in the United States and
other countries.
Novell®, NetWare®, NDPS®, NDS®, IPX™, and Novell Distributed Print Services™ are trademarks of Novell, Inc. in the United States
and other countries.
Sun, Sun Microsystems, and Solaris are trademarks or registered trademarks of Oracle and/or its affiliates in the United States and
other countries.
UNIX® is a trademark in the United States and other countries, licensed exclusively through X/ Open Company Limited.
Linux is a registered trademark of Linus Torvalds.
Red Hat® is a registered trademark of Red Hat, Inc.
Fedora is a trademark of Red Hat, Inc.
Ubuntu is a registered trademark of Canonical Ltd.
Debian is a registered trademark of Software in the Public Interest, Inc.

Contents
1

Getting Started
Machine Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Product Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Control Panel Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Powering On the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Power Save. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Powering Off the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Using the Keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Menu Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Machine Status Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Network Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Information Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Printing reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Feature Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Copy Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
E-mail Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Fax Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Configuration Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Xerox® CentreWare® Internet Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Accessing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Further Assistance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Xerox Support Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

2

Installation and Setup
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Installation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Administrator Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Wireless Connectivity (WorkCentre 3215NI and 3225DNI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Configure Ethernet Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Configuration Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
CentreWare® Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
System Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Administrator User Name and Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
CentreWare Internet Services Administrator Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Change the Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Configuring Wireless Connectivity Using CentreWare Internet Services (WorkCentre 3215NI
Xerox® WorkCentre® 3215/3225
User Guide

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Contents

and 3225DNI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring Wi-Fi DirectTM at the machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring Wi-Fi DirectTM using CentreWare Internet Services . . . . . . . . . . . . . . . . . . . . . . . .
Setting the Ethernet Speed Using CentreWare Internet Services . . . . . . . . . . . . . . . . . . . . . . . .
Adjusting the Altitude . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting the Toner Low Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Network Installation: TCP/IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configure Static IPv4 Addressing at the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configure Dynamic IPv4 Addressing at the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configure TCP/IP Settings Using CentreWare Internet Services . . . . . . . . . . . . . . . . . . . . . . . . .
Network Installation: Unix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
HP-UX Client (Version 10.x). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Solaris 9 and later . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SCO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Network Installation: Linux CUPS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Linux LPR via PrintTool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Linux LPRng . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Windows Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing Windows Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Wireless Setting Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Uninstalling a Windows driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Macintosh Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Uninstalling a Macintosh Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Linux Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unix Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting Up the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Uninstalling the Printer Driver Package. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sharing Your Machine Locally . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Windows Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LPR Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Internet Printing Protocol (IPP) Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Raw TCP/IP Printing (Port 9100). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configure the Windows Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AirPrint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Google Cloud Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Scan to PC Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Scan to Network PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Scan to Local PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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Fax Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Enable Fax from the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Test the Fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fax Defaults Using CentreWare Internet Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjusting Fax Document Settings at the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fax Address Book. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
E-mail Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
E-mail Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configure the Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LDAP Configuration and Address Books . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LDAP Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Address Book. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3

Paper and Media
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Preparing Paper for Loading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loading Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Manual Feed Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting Paper Size and Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting the Paper Size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting the Paper Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting the Paper Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Media Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Media Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loading Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Automatic Document Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Platen Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Media Output Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Output Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Rear Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4

73
73
73
73
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75
75
76
76
76
77
79
79
81

84
84
84
85
88
88
88
88
90
90
91
93
93
93
94
94
95

Print
Printing using Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Print Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Favorites Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Printer Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Basic Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Paper Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Graphics Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Advanced Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Earth Smart Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Xerox Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Xerox Easy Printer Manager (EPM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

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Printing Using Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Printing a Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Changing Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Using AirPrint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Using Google Cloud Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Printing Using Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Printing from Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Printing Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Configuring Printer Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Printing Using Unix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Printing Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Configuring Printer Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

5

Copy
Copy Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Load Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Select the Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Enter the Quantity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Start the Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Stop the Copy Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Copy Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Using the Layout Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
2 Up or 4 Up Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
ID Copy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Media Output Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Using the Output Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Using the Rear Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

6

Scan
Scanning Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Scan Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Scanning Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Windows Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Process Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Enable Scan to PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Load Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Select the Scan Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Select the Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Start the Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Stop the Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

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Macintosh Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Process Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Load Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Enable Scan to PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Select the Scan Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Start the Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Stop the Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Linux Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Job Type Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Using the Image Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Scan Using TWAIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Scan Using WIA Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

7

Fax
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Changing Fax Defaults Using CentreWare Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Fax Procedure: Sending a Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Load the Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Select the Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Enter the Fax Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Start the Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Fax Confirmation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
To Stop a Fax Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Fax Send Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Multi Send . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Delay Send. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Priority Send . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Other Fax Send Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Fax Receive Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Fax Receive Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Fax Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Tel Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Ans/Fax Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Distinctive Ring Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Using Secure Receive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Other Fax Receive Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Fax Forward Sent/Received . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Forwarding Sent Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Forwarding Received Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Deactivating Fax Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Fax from PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
To send a fax from the PC: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

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E-mail
E-mail Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Loading Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Enter the E-mail Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Select the Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Start the E-mail Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Stop the E-mail Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
E-mail Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

9

Address Book
Address Book Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Using Address Book From the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Searching the Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Group Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Deleting an Address Book Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Smart Key Addresses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Printing the Local Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Using Address Book in CWIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Search for An Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

10 Security
Security at Xerox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Administrator Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Feature Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Restart Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Machine Digital Certificate Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
SNMPv3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
IP Sec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
IP Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Enable IP Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
802.1X Authentication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Information Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Enable 802.1X at the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

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Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
No Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Configure Local Authentication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Configure External Authentication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Configure Kerberos (Unix/Linux) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Configure Kerberos (Windows ADS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Configure SMB (Windows ADS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Configure LDAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

11 Maintenance
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Placing an Order for Xerox Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Checking the Status of Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Storage and Handling of Consumables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
When to Order Consumable Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Maintenance Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
General Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Redistributing Toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Replacing the Drum Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Recycling Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Cleaning the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Moving the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Software Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
The Software Upgrade Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

12 Troubleshooting
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Status / Wireless LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Tips for Avoiding Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Automatic Document Feeder Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Paper Feeding Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Common PostScript Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Common Windows Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Common Linux Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Common Macintosh Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Copying Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Scanning Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Fax Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
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Further Assistance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Xerox Support Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Locating the Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Printing a Machine Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

13 Specifications
Machine Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Machine Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Media Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Feature Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Print Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Fax Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Scan Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Network Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Microsoft® Windows® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Unix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

14 Safety
Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
General Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Emergency Turn Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Laser Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Operational Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Operational Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Ozone Release. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Printer Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Printer Supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Maintenance Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Printer Symbols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Environmental, Health, and Safety Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

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15 Regulatory
Basic Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
United States (FCC Regulations). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
European Union . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
European Union Lot 4 Imaging Equipment Agreement Environmental Information. . . . . 263
Power Consumption and Activation Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Germany. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Turkey RoHS Regulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Regulatory information for 2.4 Ghz Wireless LAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Copy Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
United States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Other Countries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Fax Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
United States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
European Union . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
South Africa. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
New Zealand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Material Safety Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274

16 Recycling and Disposal
All Countries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Perchlorate Material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
European Union. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Domestic/Household Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Professional/Business Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Collection and Disposal of Equipment and Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Battery Symbol Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Battery Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Other Countries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280

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User Guide

xi

Contents

xii

Xerox® WorkCentre® 3215/3225
User Guide

Getting Started

1

This chapter includes:
• Machine Overview
• Product Configurations
• Control Panel Overview
• Powering On the Machine
• Software
• Information Pages
• Feature Defaults
• Accessing the Printer
• More Information
• Further Assistance

Xerox® WorkCentre® 3215/3225
User Guide

1

Machine Overview

Machine Overview
Before you use your machine, take some time to familiarize yourself with the various features and
options.

Front View

1

Document Feeder Cover

8

Manual Feeder Slot

2

Document Feeder Input Tray

9

Output Tray

3

Document Feeder Output Support

10

Output Support

4

Control Panel

11

Paper Width Guide on Manual Feeder

5

Front Cover

12

Document Cover

6

Paper Level Indicator

13

Platen Glass

7

Paper Tray 1

14

Paper Width Guide on Document Feeder

2

Xerox® WorkCentre® 3215/3225
User Guide

Machine Overview

Rear View

1

Network Port

2

Telephone Line Socket (Line)

3

Extension Telephone Socket (EXT)

4

Rear Cover

5

Power Receptacle

6

USB Port

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User Guide

3

Product Configurations

Product Configurations
WorkCentre
3215NI

WorkCentre
3225DNI

WorkCentre
3225DN

Automatic Document Feeder

Standard

Standard

Standard

Paper Tray (250 sheets)

Standard

Standard

Standard

Manual Feeder Slot (1 sheet)

Standard

Standard

Standard

Output Tray (120 sheets)

Standard

Standard

Standard

AirPrint

Standard

Standard

Not Applicable

Google Cloud Print

Standard

Standard

Not Applicable

Network Printing

Standard

Standard

Standard

Copy

Standard

Standard

Standard

Scan

Standard

Standard

Standard

Fax

Standard

Standard

Standard

E-mail

Standard

Standard

Standard

USB Device

Standard

Standard

Standard

Not Applicable

Not Applicable

Not Applicable

Wi-Fi

Standard

Standard

Not Applicable

Wi-Fi DirectTM

Standard

Standard

Not Applicable

Component

USB Host

4

Xerox® WorkCentre® 3215/3225
User Guide

Control Panel Overview

Control Panel Overview
The control panel consists of a display, a keypad, and buttons you press to control the functions
available on the printer. The control panel:
• Displays the current operating status of the printer.
• Provides access to copy, print, scan, e-mail, and fax features.
• Provides access to information pages.
• Prompts you to load paper, replace supplies, and clear jams.
• Displays errors and warnings.

.

Number

Button

Description

1

Copy: Activates Copy mode.

2

Scan: Activates Scan mode.

3

Display Screen: Displays all the available programming features, plus
general machine information.

4

E-mail: Activates E-mail mode.

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User Guide

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Control Panel Overview

Number

6

Button

Description

5-6
17-18

Menu: Enters Menu mode and enables you to access options and
settings.
Arrows: The up and down arrows are used to scroll through the
options available in the selected menu, and to increase or decrease
values.
Back: Sends the user back to the higher menu level.
OK: Confirms the selection on the screen.

7

Address Book: Used to search for stored fax numbers or e-mail
addresses.

8
9
15

Keypad: Used to enter alphanumeric characters.
Pause / Redial: In standby mode redials the last number. In edit mode
inserts a pause into a fax number.
Clear: Clears the last character entered.

10

Clear All: Clears the last selections made.

11

Power Save: Sends the machine into Power Save mode or Power
Down. Press the button again to restart a powered off machine.

12

Power: Powers the machine on or off.

13

Stop: Pressing the Stop button stops the job in progress. Pressing Stop
also exits the Menu Mode. If you have logged in to use the machine,
pressing Stop displays the Log Out option.

14

Start: Activates a job.

16

Manual Dial: In Fax mode, opens the fax line. In E-mail mode
provides access to commonly used e-mail address text, for example,
.com or .org. The text available can be customized using CentreWare
Internet Services.

19

Machine Status: Accesses machine information, status information,
the machine serial number, and various reports to print.

Xerox® WorkCentre® 3215/3225
User Guide

Control Panel Overview

Number

Button

Description

20

Status / Wireless LED: The color of the LEDs indicate the machine’s
current status.

21

Fax: Activates Fax mode.

Xerox® WorkCentre® 3215/3225
User Guide

7

Powering On the Machine

Powering On the Machine
The power button is located on the control panel. The power cable socket is located at the rear of the
printer.
1. Connect the AC Power Cord to the machine and a power outlet. The power cord must be plugged
into a grounded power socket.
2. The WorkCentre 3215NI and 3225DNI will connect to a wireless network, if available, when
powered on. Wi-Fi must be configured first. Refer to the Installation and Setup chapter for
instructions.
Note: The machine will not connect to the wireless network while the network cable is attached.
3.
4.
5.

Connect the network cable, if required.
To allow faxing, connect the telephone line to the LINE Connector.
Press the Power button on the control panel.

Power Save
This machine contains advanced energy conservation technology that reduces power consumption
when it is not in active use. When the printer does not receive data for an extended period of time, the
Power Save mode becomes active and power consumption is automatically lowered.
To enter Power Save mode:
1. Press the Power Save button.
2. Use the Up/Down arrow buttons to select Power Save and then OK.

8

Xerox® WorkCentre® 3215/3225
User Guide

Powering On the Machine

Powering Off the Machine
There are two ways to power the machine off:
• Press the Power button.
• Press the Power Save button, and use the Up/Down arrows to select Power Down and then OK.

Using the Keypad
As you perform various tasks, you may need to enter names and numbers. For example, when you set
up your machine, you enter your name or your company’s name, and the fax number. When you store
fax numbers or e-mail addresses in memory, you may also enter the corresponding names.
1. When you are prompted to enter a letter, locate the button labeled with the character you want.
Press the button until the correct letter appears on the display.
• For example, to enter the letter O, press 6, labeled with MNO.
• Each time you press 6, the display shows a different letter, M, N, O, m, n, o and finally 6.
2. You can enter special characters, such as @ / . & + -. Refer to Keypad Characters.
3. To enter additional letters, repeat step 1. If the next letter is
printed on the same button wait 2 seconds between presses, or
move the cursor by pressing the down arrow and then press the
button again. The cursor will move to the right and the next
letter will appear on the display.
If you make a mistake while entering a number or name, press
the up arrow to delete the last digit or character. Then enter
the correct number or character.
4. When you have finished entering all characters, press OK.

Xerox® WorkCentre® 3215/3225
User Guide

9

Powering On the Machine

Keypad Characters
Key

10

Assigned Numbers, Letters, or Characters

1

@/.‘1

2

ABCabc2

3

DEFdef3

4

GHIghi4

5

JKLjkl5

6

MNOmno6

7

PQRSpqrs7

8

TUVtuv8

9

WXYZwxyz9

0

&+-,0_

*

*

#

#

Xerox® WorkCentre® 3215/3225
User Guide

Powering On the Machine

Menu Overview
The control panel provides access to various menus. These menus can be accessed by pressing the
appropriate service button, e.g. Copy, Scan, Fax, or E-mail, and the Menu button. The menu options
available are as follows:
Copy Menu
•
•
•
•
•
•
•
•

Original Size
Reduce/Enlarge
2 Sided
Lighten/Darken
Original Type
Collation
Layout
Adjust
Background
Suppression

Scan Menu
Scan To:
• PC
• WSD

Fax Menu
•
•
•
•
•
•
•
•

Lighten/Darken
Resolution
Original Size
Multi Send
Delay Send
Priority Send
Send Forward
Receive
Forward
• Secure Receive
• Add Page
• Cancel Job

E-mail Menu
•
•
•
•
•
•
•

Original Size
Original Type
Resolution
Output Color
File Format
Lighten/Darken
E-mail
Confirmation

Machine
Status Menu
• Information
Pages
• Feature
Default
• Print Setup
• Fax Setup
• System
Setup
• Network

Note: Some menu options may be unavailable depending on your machine configuration and
whether the machine is in the Ready state. Also, for some services such as fax, additional
selections or setups may be required before the Menu options can be accessed.

Xerox® WorkCentre® 3215/3225
User Guide

11

Powering On the Machine

Machine Status Menu
The Machine Status button provides information about the machine and access to the machine
setups. After your machine is installed, it is recommended that you change the settings for various
feature options within the print environment to meet your preferences and needs. A password may be
required to access and change these settings.
The following table shows the available options for each menu item.
Information
Pages

Feature
Defaults

• Configuration
• Demo Page
• Network
Configuration
• Supplies
Information
• Usage Counters
• Fax Received
• Fax Sent
• Scheduled Jobs
• Fax Confirmation
• Junk Fax
• PCL Font
• PS Font
• EPSON Font

• Copy Defaults
• E-mail Defaults
• Fax Defaults

Print Setup
•
•
•
•
•
•

Orientation
2-Sided
Copies
Resolution
Clear Text
Line
Termination
• Skip Blank
Pages
• Emulation

Fax Setup
•
•
•
•

Enable/Disable
Sending
Receiving
Manual TX/RX

System Setup
•
•
•
•

Machine Setup
Paper Setup
Sound/Volume
Maintenance

Note: Some menu options may be unavailable depending on your machine configuration and
whether the machine is in the Ready state.

12

Xerox® WorkCentre® 3215/3225
User Guide

Powering On the Machine

Network Menu
You may set up the network using the machine's display screen. Before doing that, you must have the
relevant information concerning the type of network protocols and computer system you use. A
password may be required to access and change the Network Setups. See the Installation and Setup
chapter of this guide for information on setting up the network.
Access the Network menu with the Machine Status button. The following options are available on the
Network menu:
• TCP/IP (IPv4)
• TCP/IP (IPv6)
• Ethernet
• 802.1x
• Wi-Fi
• Protocol Manager
• Network Configuration
• Clear Settings
Alternatively, you may set up the network using CentreWare Internet Services at Properties > Network
Settings.

Xerox® WorkCentre® 3215/3225
User Guide

13

Software

Software
After you have set up your machine and connected it to your computer, you must install the printer
and scanner software. The software required for Windows or Macintosh is supplied on the CD delivered
with your machine, additional software can be downloaded from www.xerox.com. The following
software is available:
CD
Printer
Software

Operating
System
Windows

Contents
• Printer Driver: Use the printer driver to take full advantage of your
printer’s features. PCL6, Postscript and XPS drivers are provided.
• MFP PC Fax: Use to fax directly from your PC.
• Scanner Driver: TWAIN and Windows Image Acquisition (WIA) drivers
are available for scanning documents on your machine.
• Xerox Easy Document Creator: Used to adjust scan settings and start
the scanning process directly from your computer. The preview window
allows you to view the scan and make adjustments as necessary and
preferred settings can be preserved as favorites and added to a
pre-defined list.
• Xerox Easy Print Manager (EPM): Conveniently combines access to
device settings, printing/scanning environments, settings/actions, Scan
to PC, Fax to PC, and launching applications such as Xerox Scan
Assistant and CentreWare Internet Services in one location.
Note: Login is required to change Printer Settings.
• Wireless Setting Program: When installing the printer you can use the
Wireless Setting program that was automatically installed with the
printer driver to configure the wireless settings.
• SetIP program: A utility program allowing you to select a network
interface and manually configure the addresses for use with the TCP/IP
protocol.

Printer
Software

Linux

• Printer Driver: Use this driver to take full advantage of your printer’s
features.
• Scanner Driver: A SANE driver is available for scanning documents on
your machine.
Note: Linux software is available on www.xerox.com only.

14

Xerox® WorkCentre® 3215/3225
User Guide

Software

CD
Printer
Software

Operating
System
Unix

Contents
• Printer Driver: Use this driver to take full advantage of your printer’s
features.
Note: Unix software is available at www.xerox.com only.

Printer
Software

Macintosh

• Printer Driver: Use this driver to take full advantage of your printer’s
features.
• Scanner Driver: A TWAIN driver is available for scanning documents on
your machine.
• SetIP Program: A utility program allowing you to select a network
interface and manually configure the addresses for use with the TCP/IP
protocol.
• Scan and Fax Manager: This utility allows you to configure MFP PC Fax
and Scan settings.

Xerox® WorkCentre® 3215/3225
User Guide

15

Information Pages

Information Pages
This option allows the user to print the following reports:
Report

Description

Menu Map

Prints the menu map, which shows the layout and current settings of the
machine.

Configuration

This report provides information about your machine setup, including
the serial number, IP Address, installed options and the software
version.

Demo Page

The demo page is printed to check the quality of the print.

Supplies Information

Prints the supplies information page.

Fax Sent

This report shows information on the faxes you have recently sent.
Note: The machine prints this report every 50 communications.

Fax Received

This report shows information on the faxes you have recently received.

Fax Confirmation

This is the report for an individual fax transmission.

Scheduled Jobs

This list shows the documents currently stored for delayed faxing along
with the start time and type of each operation.

Junk Fax

This list shows the fax numbers specified as junk fax numbers. To add or
delete numbers, access the Junk Fax Setup menu.

Network Configuration

This list shows information about your machine’s network connection
and configuration.

PCL Font

Prints the PCL font list.

PS Font

Prints the PS font list.

EPSON Font

Prints the EPSON font list.

Usage Counter

This list shows the number of impressions made on the machine. The list
includes:
• Total Impressions
• Black Impressions
• Maintenance Impressions
• Sheets
• 2 Sided Sheets

16

Xerox® WorkCentre® 3215/3225
User Guide

Information Pages

Printing reports
Various reports can be printed to provide information about your machine.
1. Select the Machine Status button on the control panel.
2. Press the Up/Down arrows to scroll to the Information Pages menu and select OK.
3. Press the Up/Down arrows until the report you require displays and select OK.
4. Select OK to print the report.

Xerox® WorkCentre® 3215/3225
User Guide

17

Feature Defaults

Feature Defaults
Your machine provides default settings for Copy, E-mail, and Fax so that you can quickly and easily
make selections for your job. The default selections can be changed by selecting the Machine Status
button on the control panel and the down arrows to select Feature Defaults. A password may be
required to access and change the System Setup settings.
Note: Some options may be unavailable depending on your machine configuration.

Copy Defaults
The default selections for the Copy options can be set to those most frequently used. When you copy a
document, the default settings are used unless they have been changed for the current job. Once the
current job is complete the settings return to the default settings. A password may be required to
access and change the default settings.
Copy defaults you can set include:
• Original Size
• Reduce/Enlarge
• 2 Sided
• Lighten/Darken
• Original Type
• Collation
• Layout
• Adjust Background Suppression

E-mail Defaults
The default selections for the e-mail options can be set to those most frequently used. When you
e-mail a document, the default settings are used unless they have been changed for the current job.
Once the current job is complete the settings return to the default settings. A password may be
required to access and change the default settings.
E-mail defaults you can set include:
• Original Size
• Original Type
• Resolution
• Output Color
• File Format
• Lighten/Darken
• E-mail Confirmation

18

Xerox® WorkCentre® 3215/3225
User Guide

Feature Defaults

Fax Defaults
Your machine provides you with various user-selectable options for setting up the fax system. You can
change the default settings for your preferences and needs. Receiving and Sending settings can be
customized. A password may be required to access and change the Fax Setup settings.
Fax defaults you can set include:
• Lighten/Darken
• Resolution
• Original Size
• Multi Send
• Delay Send
• Priority Send
• Send Forward
• Receive Forward
• Secure Receive
• Add Page
• Cancel Job

Configuration Report
The Configuration Report lists printer information such as default settings, installed options, network
settings including IP address, and font settings. Use the information on the configuration page to help
you configure network settings for your printer, and to view page counts and system settings.

Printing a Configuration Report
1.
2.
3.
4.

At the printer control panel, press the Machine Status button.
Press the Up/Down arrows to display Information Pages, then press OK.
Press the Up/Down arrows to display Configuration Page, then press OK.
Press OK.
Note: IPv4 and IPv6 address information is located in the Network Setup section of the
Configuration Report under TCP/IP.

Xerox® CentreWare® Internet Services
Xerox® CentreWare® Internet Services is the administration and configuration software installed on the
embedded Web server in the printer. It allows you to configure and administer the printer from a Web
browser.
Xerox® CentreWare® Internet Services requires:
• A TCP/IP connection between the printer and the network in Windows, Macintosh, Unix, or Linux
environments.
• TCP/IP and HTTP enabled in the printer.
• A network-connected computer with a Web browser that supports JavaScript.

Xerox® WorkCentre® 3215/3225
User Guide

19

Feature Defaults

Accessing Xerox® CentreWare® Internet Services
At your computer, open a Web browser, and in the address field, type the IP address of the printer, then
press Enter or Return.

20

Xerox® WorkCentre® 3215/3225
User Guide

Accessing the Printer

Accessing the Printer
The system administrator can set access rights on the printer to ensure that unauthorized users cannot
access the printer. If the system administrator configures authentication and authorization, users
require a login and password to access some or all of the features of the printer. The administrator can
also configure accounting to require an accounting code to access tracked features.
Logging In
Logging in is the process by which you identify yourself to the printer for authentication. If
authentication is set, to access printer features, you log in with your user credentials.
Logging In to Xerox® CentreWare® Internet Services
When Administrator Mode is enabled, the Jobs, Address Book, Properties, and Support tabs are locked
until you enter the administrator user name and password.
To log in to Xerox® CentreWare® Internet Services as the administrator:
1. At your computer, open a Web browser, and in the address field, type the IP address of the printer,
then press Enter or Return.
2. Click Login at the top of the window.
3. Type the administrator user name.
4. Type the password, then type the password again to verify.
5. Click Status, Print, Address Book, Properties, or Support.
Logging In at the Control Panel
1. At the printer control panel, press the Machine Status button.
2. Use the Up/Down arrow buttons to navigate to the Machine Status option you want and press
OK.
3. Enter your administrator password using the keypad.
4. Press OK.

Xerox® WorkCentre® 3215/3225
User Guide

21

More Information

More Information
You can obtain more information about your printer from these sources:
Resource

Location

Other printer documentation

www.xerox.com/office/WC3215docs
www.xerox.com/office/WC3225docs

Technical support information for
your printer, including online
technical support and driver
downloads

www.xerox.com/office/WC3215support
www.xerox.com/office/WC3225support

Demo page

The demo page is printed to check the quality of the print.

Information pages

Print from the control panel, or from Xerox® CentreWare® Internet
Services, select Status > Print Information.

Xerox® CentreWare® Internet
Services documentation

In Xerox® CentreWare® Internet Services, click Help.

Order supplies for your printer

www.xerox.com/office/WC3215supplies
www.xerox.com/office/WC3225supplies

Tools and information, including
interactive tutorials, printing
templates, helpful tips, and
customized features to meet your
individual needs

www.xerox.com/office/businessresourcecenter

Local sales and support center

www.xerox.com/office/worldcontacts

Printer registration

www.xerox.com/office/register

Xerox® Direct online store

www.direct.xerox.com/

Management Information Base
(MIB)

A MIB is a database of objects that can be accessed by a network
management system.
Xerox public MIBs are located at:
http://origin-download.support.xerox.com/pub/drivers/MIBs/
Customers can download the MIBs and use their SNMP tool to obtain
the required information.
Note: All information presented on the local UI display is also presented
in the MIB and CentreWare Internet Services. This includes e-mail
addresses, phone numbers, and passwords as they are being entered. If
this presents a security concern, Xerox recommends enabling the
SNMPv3 and the IP Filtering security feature in order to control remote
access to the device.

22

Xerox® WorkCentre® 3215/3225
User Guide

Further Assistance

Further Assistance
For any additional help visit our customer Web site at www.xerox.com or contact the Xerox Support
Center quoting the machine serial number.

Xerox Support Center
If a fault cannot be resolved by following the display instructions, check the Troubleshooting chapter of
this guide for information. If the difficulty persists, contact the Xerox Support Center. The Xerox
Support Center will want to know the nature of the problem, the machine serial number, the fault code
(if any) plus the name and location of your company.
The Machine Serial Number can be found on the Configuration Report under ‘Device Profile’. The serial
number is also located on the data plate on the rear cover of the device.

Documentation
Most answers to your questions will be provided by this User Guide. Alternatively you can access
www.xerox.com/support for additional support and for the following documents:
• Install Guide - contains information about installing the machine.
• Quick Use Guide - provides basic information on how to use the machine.

Xerox® WorkCentre® 3215/3225
User Guide

23

Further Assistance

24

Xerox® WorkCentre® 3215/3225
User Guide

Installation and Setup

2

This chapter includes:
• Overview
• Installation Wizard
• CentreWare Internet Services
• Network Installation: TCP/IP
• Network Installation: Unix
• Printer Drivers
• Windows Drivers
• Macintosh Drivers
• Linux Drivers
• Unix Drivers
• Sharing Your Machine Locally
• Windows Printing
• Air Print
• Google Cloud Print
• Scan to PC Setup
• Fax Setup
• E-mail Setup

Xerox® WorkCentre® 3215/3225
User Guide

25

Overview

Overview
This chapter identifies the key settings that you can customize to meet your requirements. Changing
these settings is easy and will save you time when using the machine.
Note: Some options may be unavailable depending on your machine configuration.

26

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Installation Wizard
On initial power on the Installation Wizard runs, the Language menu displays.
Press the up/down arrows to select the required language and press OK.
The Format Date menu displays. Press the up/down arrows to select one of the following and
press OK:
• MM/DD/YYYY
• DD/MM/YYYY
• YYYY/MM/DD
4. The Set Date menu displays.
a. Press the buttons on the keypad to enter the date or press the up/down arrows to increase or
decrease the value shown on the screen.
b. Press the up/down arrows to move from one section of the date to another.
c. When you have entered the date press OK.
5. The Format Time menu displays. Press the up/down arrows to select one of the following and
press OK:
• 12 Hour
• 24 Hour
6. The Set Time menu displays. Press the buttons on the control panel to enter the time and press
OK.
7. The Metric Defaults menu displays. Press the up/down arrows to select one of the following and
press OK:
• Inches
• mm
8. The Default Paper Size menu displays. Press the up/down arrows to select one of the following
and press OK:
• Letter
• A4
9. The Allow Upgrade menu displays. Select Yes or No and press OK.
10. The Admin Passcode menu displays. Select Yes or No and press OK. If you select Yes, enter a
value on the SetAdminPasscode menu and CfmAdminPasscode menu.
11. The Customer Support menu displays.
a. Press the up/down arrows to select Enter Cust. Support #.
b. The Enter Cust. Support # screen displays. Enter the telephone number of your customer
support center.
c. Press OK.
d. The Enter Supplies Order # screen displays.
e. Enter the telephone number to order supplies.
f. Press OK. The Fax Setup menu displays.
g. Press the up/down arrows to select one of the following and press OK:
• Continue Setup
1.
2.
3.

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12.
13.
14.
15.
16.

• Skip Setup - go to step 15
The Fax Phone Num menu displays. Enter the fax number of the machine and press OK.
The Fax ID menu displays. Enter the fax id of the machine and press OK.
The Country menu displays. Press the up/down arrows to select the required country and press
OK.
The Complete Set Up menu displays. Press the up/down arrows to select Yes or No and press OK.
The machine reboots and the Initializing screen displays.

Administrator Access
Certain features accessed at the machine may require Administrator access to change the settings.
Access to the Feature Defaults, System Setup and Network Settings areas are usually password
protected.
1.
2.
3.
4.
5.

Press the Machine Status button on the control panel.
Press the up/down arrows to select the required option.
Press OK.
If required, enter the Administrator Password using the alphanumerical keypad. The default is
1111.
Press OK. Once the password is verified, the selected option menu displays.

Wireless Connectivity (WorkCentre 3215NI and 3225DNI)
The WorkCentre 3215NI and WorkCentre 3225 DNI are compatible with 802.11 (Wi-Fi®) wireless
networks. The location where the machine is installed must be covered by an 802.11 wireless network.
This is typically provided by a nearby wireless access point or router, which is physically connected to
the wired Ethernet that serves the building.
The machine supports connectivity via a wireless only connection if required. The machine will
automatically configure wireless networking when powered on.
Note The machine will not connect to the wireless network while the network cable is attached.
There are several ways to configure Wireless Connectivity:
• At the machine. For instructions refer to Configure Wireless Connectivity at the Machine.
• Using CentreWare Internet Services. For instructions refer to Configure Wireless
Connectivity Using CentreWare Internet Services.
• With the Wireless Setting Program. For instructions refer to Wireless Setting Program.
Note: Performing the driver installation at this time may aid wireless setup. Refer to Printer Drivers.

Configure Wireless Connectivity at the Machine
1.
2.
3.

28

Press the Machine Status button.
Press the up/down arrows to select Network and press OK.
Enter the Administrator Password using the alphanumerical keypad. The default is 1111.

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Press the up/down arrows to select Wi-Fi and press OK. This allows you to select the Wi-Fi setup.
The options are:
• Wi-Fi On/Off - allows you to turn Wi-Fi On or Off.
• Wi-Fi Settings - allows you to use a Wizard to find the wireless network name automatically,
or use the Custom feature to enter the SSID (Service Set Identifier) information manually.
• WPS - allows you to select the Wi-Fi Protected Setup - the options are PBC or PIN.
• Wi-Fi Direct - allows you to enable your wireless devices, such as notebooks, mobile phones
and PCs to establish wireless connectivity without the need for a wireless router, access point,
or Wi-Fi hot spots.
• Wi-Fi Signal - allows you view the strength of the wireless connection.
• Wi-Fi Default - allows you to restore the default wireless settings.
5. At the Wi-Fi On/Off menu, confirm that On is selected and press OK.
6. Press the up/down arrows to select Wi-Fi Settings and press OK. The options are Wizard and
Custom:
a. Select Wizard - to have the machine find the WPS Settings automatically. If you select this,
the Searching Wi-Fi Network screen displays and the machine searches the wireless network.
• Select your wireless network and select OK.
• Enter the wireless security information if requested and select OK.
• Select Yes to apply the changes.
b. Select Custom - to edit the SSID information manually. If you select this option, the SSID
screen displays.
• Enter the SSID using the keypad and select OK.
• Select the Operation Mode and select OK.
• Select the Encryption and select OK.
• Select the WPA Key and select OK.
• Select Yes to apply the changes.
7. At the WPS menu, select PBC or PIN.
8. At the Wi-Fi Direct menu, select On or Off, Device Name, IP Address, Group Owner, Network
Key, and Status.
9. At the Wi-Fi Signal menu, check to see if there is a Wi-Fi signal.
10. At the Wi-Fi Default menu, select Restore if you want to restore defaults.
4.

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Configure Ethernet Settings
The Ethernet interface will automatically detect the speed of your network. The machine supports
hub/switch speeds of:
• Automatic
• 10 Mbps Full-Duplex
• 100 Mbps Full-Duplex
• 10 Mbps Half-Duplex
• 100 Mbps Half-Duplex
Set the Ethernet speed on the machine to match the speed set on your hub or switch.

Setting the Ethernet Speed at the Machine
1.
2.
3.
4.
5.
6.

7.

Press the Machine Status button.
Press the up/down arrows to select Network and press OK.
Enter the Administrator Password using the alphanumerical keypad. The default is 1111.
Press the up/down arrows to select Ethernet and press OK.
Press the up/down arrows to select Ethernet Speed and press OK.
Press the up/down arrows to select one of the following speeds:
• Automatic
• 10 Mbps Half
• 10 Mbps Full
• 100 Mbps Half
• 100 Mbps Full
Press OK. The Saved screen displays.

To set the Ethernet Speed using CentreWare Internet Services, refer to Setting the Ethernet Speed
Using CentreWare Internet Services.

Configuration Report
The Configuration Report details the machine software versions and network settings configured for
the machine.

Print a Configuration Report at the Machine
1.
2.
3.
4.

30

Press the Machine Status button.
Press the up/down arrows to select Information Pages and press OK.
Press the up/down arrows to select Configuration Page and press OK.
Press the up/down arrows to select Yes and press OK. The Printing screen displays and the
configuration report prints.

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CentreWare® Internet Services

CentreWare® Internet Services
CentreWare Internet Services (Internet Services) is the embedded HTTP server application that resides
in the machine. CentreWare Internet Services allows an administrator to change network and system
settings on the machine from the convenience of their workstation.
Many features available on your machine will need to be set via the machine and CentreWare Internet
Services.

System Configuration
To use CentreWare Internet Services, you need to enable both TCP/IP and HTTP on the machine. See
Configure Static IPv4 Addressing using the Machine User Interface, or Configure Dynamic IPv4
Addressing using the Machine User Interface.
To enable HTTP at the machine:
Note HTTP is enabled by default.
1.
2.
3.
4.
5.
6.

Press the Machine Status button.
Use the up/down arrows to select Network.
Use the up/down arrows to select Protocol Mgr.
Use the up/down arrows to select HTTP.
Select On.
Press OK. The Saved screen will appear and then the Reboot Required screen will appear.

Administrator User Name and Password
Many of the features available within CentreWare Internet Services will require an Administrator user
name and password. The default user name is admin and the default password is 1111.

CentreWare Internet Services Administrator Access
To access CentreWare Internet Services Properties and change settings you will need to log in as
Administrator.
1.
2.

3.

At your workstation, open the web browser and enter the IP Address of the machine in the
Address Bar.
Press Enter. The Home page appears.
There are two ways to access CentreWare Internet Services with the administrator login:
• Select Login at the top of the screen or
• Select the Properties icon. You are then prompted for the ID and Password.
Enter the admin for the ID and 1111 for the Password.

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Change the Administrator Password
It is recommended that you change the default administrator password to a more secure password, so
this Xerox machine is not compromised.
To change the Administrator password:
1.
2.
3.
4.
5.
6.
7.

At your workstation, open the web browser and enter the IP Address of the machine in the
Address Bar.
Press Enter.
Select the Properties icon.
If prompted, enter the admin for the ID and 1111 for the Password, and select Login. Select
Properties.
In the Security link on the left hand side, select System Security.
Select the System Administrator link.
In the Access Control area:
a. Ensure Web UI Access Control Enable check box is selected.
b. In the Login ID field, enter a new login name.
c. Select the Change password box to change the password. In the Password field, enter a new
numeric password.
d. Enter the password again in the Confirm Password field.
CAUTION: Do not forget the password or you could be completely locked out of the system,
requiring a service call.

8.
9.
10.
11.
12.
13.
14.
15.

Select Apply to save the changes.
Select OK when the acknowledgement message displays.
Select the Advanced button. The Advanced Access Control screen appears.
Select Protect Login IPv4 Address to enable this feature if required, and enter an IPv4 Address in
the box.
Select the required option for the Login Failure Policy, for users who fail to login several times. The
options are: Off, 3 times or 5 times.
Select the required option for Auto Logout. The options are 5, 10, 15 or 30 minutes.
Select Security Settings Reset if required.
Select Save to save your changes.

Configuring Wireless Connectivity Using CentreWare Internet Services
(WorkCentre 3215NI and 3225DNI)
Note The machine will not connect to the wireless network while the network cable is attached.
1.
2.
3.

32

At your workstation, open the web browser and enter the IP Address of the machine in the
Address Bar.
Press Enter.
Select Properties.

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4.
5.
6.
7.

If prompted, enter the admin for the ID and 1111 for the Password, and select Login. Select
Properties.
In the Network Settings link, select the Wi-Fi link. Then select the Wi-Fi link below that.
The Connection Status shows the Link Status of the wireless connection.
The Wireless Settings area provides options to configure wireless connectivity. The options are
Easy Wireless Settings and Advanced Settings, and are explained below.

Use the Easy Wireless Settings Wizard
1.
2.
3.

4.

Select the Easy Wi-Fi Settings Wizard button to have the machine find the WPS Settings
automatically. The SSID screen appears with a list of available wireless networks.
Select the required Network Name SSID and select Next.
If encryption is required:
a. Enter the WPA Shared Key.
b. Enter the Confirm Network Key and select Next.
The Wireless Setup Confirmation screen displays. Select Apply.

Configure Advanced Wireless Settings
1.
2.
3.

4.

5.

6.
7.

Select the Advanced Settings Custom button. The Advanced Wireless Setup screen appears.
To enable Wireless Radio, select On from the Wireless Radio menu.
Select the required option for SSID:
• Select Search List and select the required network from the drop-down menu. Select the
Refresh button to update the list of networks available.
• Select Insert New SSID to enter a new wireless network name.
In the Security Setup area:
a. Select the required method of Authentication.
b. Select the required method of Encryption.
Depending on your selections you may be required to enter some or all of the following
information for the Network Key Setup.
a. Select the required option for Using Key.
b. The Hexadecimal option may be enabled. Select the Hexadecimal check box to deselect if
required.
c. Enter the required Network Key and Confirm Network Key.
Depending on your selections you may be required to enter 802.1x Security Setup information.
Select Apply to save the changes.

Configuring Wi-Fi DirectTM at the machine
Refer to Configure Wireless Connectivity at the Machine.

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CentreWare® Internet Services

Configuring Wi-Fi DirectTM using CentreWare Internet Services
Wi-Fi DirectTM allows you to enable your wireless devices, such as notebooks, mobile phones and PCs to
establish wireless connectivity without the need for a wireless router, access point, or Wi-Fi hot spots.
1. At your workstation, open the web browser and enter the IP Address of the machine in the
Address Bar.
2. Press Enter.
3. Select Properties.
4. If prompted, enter the admin for the ID and 1111 for the Password, and select Login. Select
Properties.
5.

In the Network Settings link, select the Wi-Fi link. Then select the Wi-Fi DirectTM link below that.

6.
7.

Select On for Wi-Fi DirectTM.
Enter the following:
• Device Name
• IP Address
• Activate or Deactivate the Group Owner
• Network Key
Select Apply and then OK.

8.

Setting the Ethernet Speed Using CentreWare Internet Services
1.

At your workstation, open the web browser and enter the IP Address of the machine in the
Address Bar.
2. Press Enter.
3. Select Properties.
4. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login.
Select Properties.
5. In the Network Settings link select the General link.
6. Select one of the following speeds from the Ethernet Speed drop-down menu:
• Automatic
• 10 Mbps (Half Duplex)
• 10 Mbps (Full Duplex)
• 100 Mbps (Half Duplex)
• 100 Mbps (Full Duplex)
7. Select on Apply to save the changes.
The change to Ethernet Speed rate will take effect after System Reboot screen appears.
8. Select OK.
9. When the Acknowledgement screen displays, select OK.
10. Reboot the machine.

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Adjusting the Altitude
Print quality is affected by atmospheric pressure, which is determined by the height of the machine
above sea level. The following information will guide you on how to set your machine for the best print
quality.
Before you set the altitude value, determine the altitude where you are.
Altitude

Value

0 - 1000 M
0 - 3,280 ft.

Normal

1000 - 2000 M
3,280 - 6,561 ft.

High 1

2000 - 3000 M
6,561 - 9,842 ft.

High 2

3000 - 4000 M
9,842 - 13,123 ft.

High 3

4000 - 5000 M
13,123 - 16,404 ft.

High 4

1.
2.
3.
4.
5.

Enter the IP Address of the printer in the browser.
Select Login and enter the ID (admin) and Password (1111).
Select Properties > System > Setup.
Select an Altitude Adjustment value, based on your altitude in the table above.
Select Apply.

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Setting the Toner Low Alert
If the amount of toner in the cartridge is low, a ‘Low toner warning’ message displays on the Display
Screen.
1. Enter the IP Address of the printer in the browser.
2. Select Login and enter the ID (admin) and Password (1111).
3. Select Properties > System > Setup.
4. Set the Toner Low Alert to On.
5. Enter a percentage for the Toner Low Alert Level from 1 - 50%.
6. Select Apply.

Setting E-mail Notifications for Low Toner
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.

36

Enter the IP Address of the printer in the browser.
Select Login and enter the ID (admin) and Password (1111).
Select Machine Settings > E-mail Notification.
Select Enable for E-mail Notification.
Select Add.
Enter a recipient Name and E-mail Address(es).
Select Setting for Consumables.
Under Consumable Shortage Warning, select a Toner Level percentage.
Select Enable for Toner Empty, if required.
Select a Drum Level percentage for notifications.
Select Apply.

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Network Installation: TCP/IP

Network Installation: TCP/IP
This section covers the following topics:
• TCP/IP
These instructions show you how to configure the following via CentreWare Internet Services:
• TCP/IP v4 and v6
• Domain Name
• DNS
• Zero Configuration Networking
The machine supports TCP/IP versions 4 and 6. IPv6 can be used instead of or in addition to IPv4.
IPv4 and IPv6 settings can be configured directly at the machine user interface, or remotely, via a web
browser using CentreWare Internet Services. To configure TCP/IP settings using CentreWare Internet
Services, refer to Configure TCP/IP Settings using CentreWare Internet Services.

Configure Static IPv4 Addressing at the Machine
Information Checklist
Before starting ensure that the following items are available and/or the tasks have been performed:
• Existing operational network utilizing the TCP/IP protocol.
• Ensure that the machine is connected to the network.
• Static IP Address for the machine.
• Subnet Mask Address for the machine.
• Gateway Address for the machine.
• Host Name for the machine.

Procedure
Enter a Static IP Address:
1. Press the Machine Status button on the control panel.
2. Press the up/down arrows to select Network and press OK.
3. Enter the Administrator Password using the alphanumerical keypad. The default is 1111.
4. Press the OK button; the Network Settings menu displays.
5. Press the up/down arrows to select TCP/IP(IPv4); press OK.
6. Press the up/down arrows to select Static; press OK.
7. Press the up/down arrows to select IPv4 Address; press OK.
8. Enter the IP Address using the alphanumerical keypad; press OK.
9. Enter details for Subnet Mask using the alphanumerical keypad; press OK.
10. Enter details for Gateway using the alphanumerical keypad; press OK.

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11. The Saved screen will display and return to the Network menu.
DNS Configuration:
12. From the Network menu, press the up/down arrows to select TCP/IP(IPv4); press OK.
13. Press the up/down arrows to select Static; press OK.
14. Press the up/down arrows to select Primary DNS; press OK.
15. Enter details for Primary DNS using the alphanumerical keypad; press OK. The Saved screen will
display and return to the Static menu.
16. Press the up/down arrows to select Secondary DNS; press OK.
17. Enter details for Secondary DNS using the alphanumerical keypad; press OK. The Saved screen
will display and return to the Network menu.

Configure Dynamic IPv4 Addressing at the Machine
Information Checklist
Before starting ensure that the following items are available and/or the tasks have been performed:
• Existing operational network utilizing the TCP/IP protocol.
• DHCP or BOOTP Server should be available on the network.
• Ensure that the machine is connected to the network.

Procedure
Installation via DHCP (Dynamic Host Configuration Protocol)
DHCP is enabled on the machine by default. If the machine is connected to the network, the TCP/IP
information will be configured when the machine is powered on and no further configuration is
required.
• Print a Configuration Report to verify that the information was assigned correctly.
Installation via BOOTP or DHCP
Ensure your machine is connected to the network with Ethernet cabling.
1. Press the Machine Status button on the control panel.
2. Press the up/down arrows to select Network Settings; press OK.
3. Enter the Administrator Password using the alphanumerical keypad. The default is 1111.
4. Press the OK button, the Network Settings menu displays.
5. Press the up/down arrows to select TCP/IP(IPv4); press OK.
6. Press the up/down arrows to select DHCP; press OK.
7. The Saved screen will display and return to the Network Settings menu.

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Network Installation: TCP/IP

Configure TCP/IP Settings Using CentreWare Internet Services
IPv4
1.
2.
3.
4.
5.
6.
7.

At your workstation, open the web browser and enter the IP Address of the machine in the
Address Bar.
Press Enter.
Select Properties.
If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login.
Select Properties.
In the Network Settings link select TCP/IPv4 from the directory tree. The TCP/IPv4 page displays.
In the Assign IPv4 Address menu, select Automatically or Manually.
If Manually is selected, in the TCP/IP Settings area enter details of the machine in the following
fields:
a. IPv4 Address
b. Subnet Mask
c. Gateway Address
If Automatically is selected, select BOOTP or DHCP.
Notes:
•

8.

If BOOTP or DHCP mode is selected, you cannot change the IP Address, Network Mask,
or Router/Gateway Address. Select Auto IP if required.
• New settings will not be applied until the machine is rebooted. Changing the machine’s
TCP/IP setting may cause you to lose your connection to the machine.
In the Domain Name area:
a. Enter a domain name in the Domain Name field.
b. Enter an IP address in the Primary DNS Server and Secondary DNS Server fields.
c. Select the Enable box to enable Dynamic DNS Registration if required.
Note: If your DNS Server does not support dynamic updates there is no need to select Enabled.

In the WINS area select the box to enable WINS and enter details in the following fields:
a. Primary WINS Server
b. Secondary WINS Server
10. Select Apply to save the changes.
11. Select OK when the acknowledgement message displays.

9.

IPv6
1.
2.
3.
4.

At your workstation, open the web browser and enter the IP Address of the machine in the
Address Bar.
Press Enter.
Select Properties.
If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login.
Select Properties.

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Network Installation: TCP/IP

5.
6.
7.

8.

9.

In the Network Settings link, select TCP/IPv6 from the directory tree.
Select the Enable check box to enable IPv6 protocol and select OK.
To set a manual address, select Enable Manual Address and enter the address and prefix in the
Address/Prefix area. Information in the Assigned IPv6 Addresses box is automatically
populated.
The machine performs auto-address DHCPv6 configuration every time it powers up. This is used
for neighbor discovery and address resolution on the local IPv6 subnet. However, you can choose
to use manual configuration, automatic configuration, or a combination of automatic and
manual configuration.
In the Dynamic Host Configuration Protocol Version 6 (DHCPv6) area, select one of the
following options:
• Use DHCP as directed by a router - this option is fully automatic. The DHCPv6 Address will
be obtained and displayed on the screen.
• Always Enable DHCP - this option is fully automatic. The DHCPv6 Address will be obtained
and displayed on the screen.
• Never use DHCP - when this option is selected, you must configure the Manual Address
Options and DNS separately.
In the Domain Name System Version 6 (DNSv6) area:
a. Enter valid details in the IPv6 Domain Name field.
b. Enter an IP addresses for the Primary DNSv6 Server Address and Secondary DNSv6 Server
Address.
c. Check the Dynamic DNSv6 Registration check box to enable this option.
Note: If your DNS Server does not support dynamic updates there is no need to enable DDNS.

10. Select Apply to save the changes.
11. Select OK when the acknowledgement message displays.
Note: Enabling or disabling the TCP/IPv6 protocol will take effect after the system is rebooted.
Enabling or disabling TCP/IPv6 will impact other protocols, for example, LPR/LPD, SNMP, Raw
TCP/IP Printing, and DHCPv6 over TCP/IPv6.

Test Access
1.

At your workstation, open the Web browser and enter the TCP/IP Address of the machine in the
Address bar. Press Enter.
If you use the domain name to specify the machine, use the following format.
http://myhost.example.com
If you use the IP address to specify the machine, use one of the following formats depending on
your machine configuration. An IPv6 address needs to be enclosed in square brackets.
IPv4: http://xxx.xxx.xxx.xxx
IPv6: http://[xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx]
Note: If you have changed the port number from the default port number 80, append the number
to the Internet address as follows. In the following examples, the port number is 8080.
Domain name: http://myhost.example.com:8080
IPv4: http://xxx.xxx.xxx.xxx:8080

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2.

IPv6: http://[xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx]:8080
Verify that the home page of CentreWare Internet Services is displayed.

The CentreWare Internet Services installation process is now completed.
Note: When your access to CentreWare Internet Services is encrypted, enter https:// followed by
the Internet address, instead of http://.

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Network Installation: Unix

Network Installation: Unix
HP-UX Client (Version 10.x)
HP-UX workstations require specific installation steps to communicate with the machine. The machine
is a BSD-style Unix printer, whereas HP-UX is a System V-style Unix.
IMPORTANT: All Unix commands are case sensitive, so enter the commands exactly as they are
written.

Information Checklist
Before starting ensure that the following items are available and/or the tasks have been performed:
• Existing operational network utilizing the TCP/IP protocol.
• Ensure that the machine is connected to the network.
• Static IP Address for the machine.
• Subnet Mask Address for the machine.
• Gateway Address for the machine.
• Host Name for the machine.

Procedure
1.

Follow the steps in Configure Static IPv4 Addressing at the Machine, then return to this page.

Configure the Client
2. Add the machine Host Name to the etc/hosts file on the HP-UX workstation.
3. Ensure that you can ping the machine from the HP-UX workstation.
4. Use either the GUI method or the tty methods as detailed below.
GUI Method
1. Open a Command window from the desktop.
2. Enter su to access Super User mode.
3. Enter sam to start the System Administrator Manager (SAM).
4. Select the Printers and Plotters icon.
5. Select lp spooler.
6. Select Printers and Plotters.
7. Select Actions: Add Remote Printer/Plotter.
8. Enter the following information into the Add Remote Printer/Plotter form:
a. Printer Name: printer name.
Where printer name is the name of the queue being created.
b. Remote System Name: hostname.
Where hostname is the machine hostname from the /etc/hosts file.
c. Select Remote Printer is on a BSD System.

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9.
10.
11.
12.
13.
14.

d. Select OK to complete the form.
Select Yes at the Configure HP UX Printers Subpanel screen. This screen may be obscured by the
Add Remote Printer/Plotter form.
Select File: Exit.
Select File: Exit Sam.
Enter Exit to exit Super User mode.
Test the queue created, by entering the command:
lp -d queuename /etc/hosts
Verify that the job prints at the machine.

tty Method
1. Enter su to access Super User mode.
2. Enter sh to run the Bourne shell.
3. Enter lpshut to stop the print service.
4. Create the print queue by typing (on the same command line):
lpadmin -pqueuename> -v/dev/null -mrmodel -ocmrcmodel -osmrsmodel -ob3 -orc
-ormhostname -orplp
Where queuename is the name of the queue being created and hostname is the machine
hostname.
5. Enter lpsched to start the print service.
6. Enter enable queuename to enable the queue to print to the machine.
7. Enter accept queuename to the queue accepting jobs from the HP-UX workstation.
8. Enter Exit to exit the Bourne shell.
9. Enter Exit to exit Super User mode.
10. Test the queue created, by entering the command:
lp -d queuename /etc/hosts
11. Verify that the job prints at the machine.

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Solaris 9 and later
Information Checklist
Before starting ensure that the following items are available and/or the tasks have been performed:
• Existing operational network utilizing the TCP/IP protocol.
• Ensure that the machine is connected to the network.
• Static IP Address for the machine.
• Subnet Mask Address for the machine.
• Gateway Address for the machine.
• Host Name for the machine.

Procedure
Follow the steps in Configure Static IPv4 Addressing at the Machine, then return to this page.
Configure the Client
1. Add the machine printer Host Name to the etc/hosts file.
2. Ensure that you can ping the machine.
3. Use either the GUI method or the tty method as detailed below.
GUI Method
1. Open a Command window from the desktop.
2. Enter su to access Super User mode.
3. Enter admintool to run the System Administrator Tool.
4. Select Browse: Printers.
5. Select Edit: Add: Access to Printer.
6. Enter the following information into the Access to Remote Printer form:
a. Printer Name: queuename
Where queuename is the name of the queue being created.
b. Print Server: hostname
Where hostname is the machine hostname from the /etc/hosts file.
c. Select OK to complete the form.
7. Enter sh to run the Bourne shell.
8. Enter the command: lpadmin -p queuename -s hostname !lp to modify the remote queuename
9. Enter Exit to exit the Bourne shell.
10. Enter Exit to exit Super User mode.
11. Test the queue created, by entering the command:
lp -d queuename /etc/hosts
12. Verify that the job prints at the machine.

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tty Method
1. Enter su to access Super User mode.
2. Enter sh to run the Bourne shell.
3. Define the machine as a BSD style printer, by entering the command:
lpsystem -t bsd hostname
Where hostname is the machine hostname from the /etc/hosts file.
4. Create the queue, by entering the command:
lpadmin -p queuename -s hostname -T unknown -I any
where queuename is the name of the queue being created.
5. Enter Exit to exit the Bourne shell.
6. Enter Exit to exit Super User mode.
7. Test the queue created, by entering the command:
lp -d queuename /etc/hosts
8. Verify that the job prints at the machine.

SCO
SCO Unix workstations require specific installation steps to communicate with the machine. The
machines are BSD-style Unix printers, whereas SCO is a System V-style Unix.

Information Checklist
Before starting ensure that the following items are available and/or the tasks have been performed:
• Existing operational network utilizing the TCP/IP protocol.
• Ensure that the machine is connected to the network.
• Static IP Address for the machine.
• Subnet Mask Address for the machine.
• Gateway Address for the machine.
• Host Name for the machine.

Procedure
Follow the steps in Configure Static IPv4 Addressing at the Machine, then return to this page.
Configure the Client
1. Add the machine printer Host name to the etc/hosts file on the SCO workstation.
2. Ensure that you can ping the machine from the SCO workstation.
Perform the following steps to create a machine print queue on a SCO Unix workstation using
either the GUI or the TTY method.
GUI Method
1. Log in as root.
2. From the main desktop, select the icons System Administration: Printers: Printer Manager.

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Network Installation: Unix

Select Printer: Add Remote: Unix.
Enter the following information into the Add Remote Unix Printer form:
a. Host: hostname.
Where hostname is the machine Host Name from the /etc/hosts file.
b. Printer: name of the queue being created.
For example: dc xxxq.
c. Select OK to complete the form.
5. Select OK in the Message window.
6. Select Host:Exit.
7. Select File: Close this directory.
8. Select File: Close this directory.
9. Select Save in the Warning Confirmation window.
10. Enter Exit to log out of root account.
11. Open Unix Window.
3.
4.

tty Method
1. Enter su to access Super User mode.
2. Enter rlpconf to create a printer.
3. Enter the following information:
a. Printer Name: queuename
b. Remote Printer: r
c. Hostname: hostname
d. If the information has been entered correctly, enter y
4. Select Enter to accept the default for a non-SCO remote printer.
5. Select Enter to accept the default for non-default printer.
6. Select Enter to start the process for adding a queue.
7. Enter q to quit the rlconf program.

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Network Installation: Linux CUPS

Network Installation: Linux CUPS
Static Addressing
Information Checklist
Before starting ensure that the following item is available and/or the task has been performed:
• Linux operating system that supports printtool.

Procedure
Follow the steps in Configure Static IPv4 Addressing at the Machine, then return to this page.
Create the Print Queue
1. Ensure that the Common Unix Printing System (CUPS) is installed and started on your client.
The latest version of CUPS is available at cups.org.
2. Open the web browser from your workstation.
3. For example, enter http://127.0.0.1:631/printers in the Address Bar.
4. Press Enter.
5. Select Add Printer.
6. The Authorization dialog box displays.
7. Enter the root and the root password.
8. In the Add New Printer screen enter a name for the printer.
9. Enter a location and description for the printer (optional).
10. Select Continue.
11. In the Machine menu, select Internet Printing Protocol.
12. Select Continue.
13. Enter ipp://hostname/ipp/printername
Where hostname is the hostname of the Xerox machine and printername is the printer name of
the Xerox machine.
14. Select Continue.
15. Select Xerox in the Make menu.
16. Select Continue.
17. Select the correct driver in the Driver menu.
18. Select Continue.
19. The Printer Added Successfully message will appear.

Dynamic Addressing
Procedure
Follow the steps in Configure Dynamic IPv4 Addressing at the Machine, then return to this page.
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Important: Select BOOTP in step 6.
Create the Print Queue
Follow the steps to Create the Print Queue.

Linux LPR via PrintTool
Static Addressing
Information Checklist
Before starting please ensure that the following item is available and/or the task has been performed:
• Linux operating system that supports PrintTool.

Procedure
1.

Follow the steps in Configure Static IPv4 Addressing using the Machine User Interface, then return
to this page.

Create the Print Queue
2. Log in, at the Linux Client, as root in a terminal.
3. Enter printtool.
4. The Red Hat Linux Print System Manager will launch.
5. Select Add.
6. The Add a Printer Entry window displays.
7. Select Remote Unix (lpd) Queue.
8. Select OK.
9. The Edit Remote Unix (lpd) Queue Entry window displays.
10. Enter the name of your Print Queue in the Names area.
11. The Spool directory is the directory where print jobs are stored and is a subdirectory of
/var/spool/lpd. Add the name of the print queue to the end of the subdirectory path.
12. Ensure that the File Limit reads 0.
13. In the Remote Host area, enter the IP Address of the Xerox machine.
14. In the Remote Queue area, enter the Print Queue Name from step 10.
15. Do not select the Input Filter option.
16. Leave the default Suppress Headers selected.
17. Select OK.
18. The printer should now be listed in the Red Hat Linux Print System Manager window. Select the
lpd menu.
19. Select Restart lpd.
20. Select the PrintTool menu.
21. Select Exit to close the program.

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22. To allow access to the printer, edit the /etc/hosts table to list the client system.
23. Edit and create the /etc/hosts.lpd file to list the client system.

Dynamic Addressing
Procedure
Follow the steps in Configure Dynamic IPv4 Addressing at the Machine, then return to this page.
Important: Highlight BOOTP in step 6.
Create the Print Queue
Follow the steps to Create the Print Queue.

Linux LPRng
Static Addressing
Information Checklist
Before starting ensure that the following item is available and/or the task has been performed:
• Linux operating system that supports PrintTool.

Procedure
Follow the steps in Configure Static IPv4 Addressing using the Machine User Interface, then return to
this page.
Create the Print Queue
1. Open the LPRngTool from the Linux Client.
2. Select Add.
3. In the Names area, enter a name for your print queue.
4. The spool directory is the directory where print jobs are stored and is a subdirectory of
/var/spool/lpd. Add the name of the print queue to the end of the subdirectory path.
5. In the Hostname/IP of Printer area, enter the hostname or IP Address of the Xerox machine.
6. Select OK.
7. Select Exit to close the program.
8. To allow access to the printer, edit the /etc/hosts table to list the client system.
9. Edit and create the /etc/hosts.lpd file to list the client system.

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Network Installation: Linux CUPS

Dynamic Addressing
Procedure
Follow the steps in Configure Dynamic IPv4 Addressing using the Machine User Interface on page 29,
then return to this page.
Important: Highlight BOOTP in step 6.
• Follow the steps to Create the Print Queue.

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Printer Drivers

Printer Drivers
Overview
The software and documentation CD is supplied with your machine.
The machine supports the following operating systems:
Platform

Operating Systems

Windows®

Windows 7 & 8 (32/64 bit)
Windows Vista (32/64 bit)
Windows XP (32/64 bit)
Windows 2003 Server (32/64 bit)
Windows 2008 Server (32/64 bit)
Windows 2008R2 (64 bit)

Macintosh®

Macintosh OS X 10.5 - 10.9

Linux

Ubuntu 10.04, 10.10, 11.04, 11.10, 12.04, 12.10,
13.04
Red Hat Enterprise Linux 5, 6
Fedora 11 -19
Debian 5.0, 6.0, 7.0, 7.1
Mint 13, 14, 15
SUSE Linux Enterprise Desktop 10, 11
openSUSE 11.0, 11.1, 11.2, 11.3, 11.4, 12.1, 12.2,
12.3

Unix®

Oracle® Solaris 9, 10, 11 (x86, SPARC)
HP-UX® 11i v1, 11i v2, 11i v3 (PA-RISC, Itanium)
IBM® AIX 5.1, 5.2, 5.3, 5.4, 6.1, 7.1 (PowerPC)

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Windows Drivers

Windows Drivers
The Xerox® WorkCentre® 3215/3225 produces high quality prints from electronic documents. You can
access the printer from your computer by installing the appropriate printer driver. To access the many
printer drivers which can be used with your machine, refer to the Drivers CD or download the latest
versions from the Xerox web site at www.xerox.com.

Installing Windows Drivers
The following provides an overview of the print procedure and features available when printing using
Windows.

Install Printer Software
You can install the printer software for local printing and network printing. To install the printer
software on the computer, perform the appropriate installation procedure depending on the printer in
use.
A printer driver is software that lets your computer communicate with your printer. The procedure to
install drivers may differ depending on the operating system you are using. All applications should be
closed on your PC before beginning installation.
You can install the printer software for a local, networked or wireless printer using the recommended or
custom method.

Local Printer
A local printer is a printer directly attached to your computer using a printer cable, such as a USB cable.
If your printer is attached to a network, refer to Networked Printer.
Note: If the New Hardware Wizard window appears during the installation procedure, select Close
or Cancel.
1.
2.

3.
4.
5.
6.
7.

52

Make sure that the printer is connected to your computer and powered on.
Insert the supplied CD-ROM into your CD-ROM drive. The CD-ROM should automatically run, and
an installation window appears.
If the installation window does not appear, select the Start button and then Run. Type
X:\Setup.exe, replacing X with the letter which represents your drive and select OK.
If you use Windows Vista, select Start > All programs > Accessories > Run, and type X:\Setup.exe.
If the AutoPlay window appears in Windows Vista, select Run Setup.exe in the Install or run
program field, and select Continue in the User Account Control window.
Select Install Software. A Printer Connection Type window displays.
Select USB connection. The Select Software to Install window displays.
Leave the default selections and select Next. The Installing Software window displays.
After the installation is finished, the Setup Completed window displays.
Select Print a test page and select Finish.

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If your printer is connected to the computer, a Test Print page will be printed. If the Test Print operation
is successful, refer to the Print chapter of this guide. If the print operation failed, refer to the
Troubleshooting chapter of this guide.

Networked Printer
When you connect your printer to a network, you must first configure the TCP/IP settings for the
printer. After you have assigned and verified the TCP/IP settings, you are ready to install the software
on each computer on the network.
1. Make sure that the printer is connected to your network and powered on.
2. Insert the supplied CD-ROM into your CD-ROM drive.
The CD-ROM should automatically run, and an installation window appears.
If the installation window does not appear, select the Start button and then Run. Type
X:\Setup.exe, replacing X with the letter which represents your drive and select OK.
If you use Windows Vista, select Start > All programs > Accessories > Run, and type X:\Setup.exe.
If the AutoPlay window appears in Windows Vista, select Run Setup.exe in Install or run program
field, and select Continue in the User Account Control window.
3. Select Install Software.
4. Select Network connection and follow the wizard instruction to select and install the printer.
Note: For custom install instructions, refer to Custom Installation.
5.

After the installation is finished, select Print a test page and select Finish.

If your printer is connected to the network, a Test Print page will be printed. If the Test Print operation
is successful, refer to the Print chapter of this guide. If the print operation failed, refer to the
Troubleshooting chapter of this guide.

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Windows Drivers

Custom Installation
With the custom installation, you can choose individual components to install.
1. Make sure that the printer is connected to your computer and powered on.
2. Insert the supplied CD-ROM into your CD-ROM drive.
The CD-ROM should automatically run, and an installation window appears. If the installation
window does not appear, select Start and then Run. Type X:\Setup.exe, replacing X with the letter
which represents your drive and select OK.
If you use Windows Vista, select Start > All Programs > Accessories > Run, and type X:\Setup.exe.
Note: If the AutoPlay window appears in Windows Vista, select Run Setup.exe in Install or run
program field, and select Continue in the User Account Control window.
3.
4.
5.
6.

Select Install Software.
Select your connection type and select Next. The Select Software to Install window displays.
Select Custom from the Setup type dropdown box.
Select the components to be installed and select Next.
Note: When you select an option, a description of that option displays at the bottom of the
screen.

Select Advanced Options if you would like to do any of the following:
• Change the printer name
• Change the default printer
• Share the printer with other users on the network
• Change the destination path where driver files and user guide files will be copied to. Select
Browse to change the path.
8. Select OK to continue, then select Next. The Copying Files window displays, and then the
Installing Software window.
9. After the installation is finished, the Setup Completed window displays.
10. Select Print a test page and select Finish.

7.

If your printer is connected to the computer, a Test Print page will be printed. If the Test Print operation
is successful, refer to the Print chapter of this guide. If the print operation failed, refer to the
Troubleshooting chapter of this guide.

Wireless Printer (WorkCentre 3215NI and WorkCentre 3225DNI)
When you connect your printer to a network, you must first configure the TCP/IP settings for the
printer. After you have assigned and verified the TCP/IP settings, you are ready to install the software
on each computer on the network.
1. Make sure that the printer is connected to your computer with a USB cable and powered on.
2. Insert the supplied CD-ROM into your CD-ROM drive. The CD-ROM should automatically run, and
an installation window appears.
If the installation window does not appear, select the Start button and then Run. Type
X:\Setup.exe, replacing X with the letter which represents your drive and select OK.

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If you use Windows Vista, select Start > All programs > Accessories > Run, and type X:\Setup.exe.
If the AutoPlay window appears in Windows Vista, select Run Setup.exe in Install or run program
field, and select Continue in the User Account Control window.
3. Select Install Software. A Printer Connection Type window displays.
4. Select Wireless network connection.
5. When asked if you are setting up the printer for the first time, select Yes, I will set up my printer’s
wireless network and select Next.
6. Select your wireless network from the list and select Next.
7. Select Advanced Settings to set the following:
8. Select Next.
9. Follow the wizard instruction to select and install the printer. Select your connection type and
select Next. The Select Software to Install window displays.
10. After the installation is finished, the Setup Complete page will display. Select Print a test page
and select Finish.
If your printer is connected to the network, a Test Print page prints. If the Test Print operation is
successful, refer to the Print chapter of this guide. If the print operation failed, refer to the
Troubleshooting chapter of this guide.

Wireless Setting Program
When installing the WorkCentre 3215NI and WorkCentre 3225DNI, you can use the Xerox Easy
Wireless Setup program that was automatically installed with the printer driver to configure the
wireless settings.

To open the program:
1.
2.

Select Start > Programs or All Programs > Xerox Printers > [Xerox WorkCentre 3215 or 3225]>
Xerox Easy Wireless Setup.
Connect the machine to your computer using the USB cable.
Note: During installation, the printer needs to be temporarily connected using the USB cable.
Note: You cannot use your printer on a wired and wireless network at the same time. If your
printer is currently connected to the network with an Ethernet cable, unplug the cable.

3.
4.
5.
6.
7.
8.
9.

Select Next.
Once the machine is connected to the computer with the USB cable, the program searches for
WLAN data.
When the search is complete, the Select Wireless Network window displays. Select your network
from the list.
Select Advanced Setting if you want to enter the following information:
Select Next. The Wireless Network Security screen displays.
Enter your Network Password and select Next.
When the Wireless Network Setup Complete page displays, select Finish.

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Windows Drivers

Uninstalling a Windows driver
For Windows follow the steps below to uninstall the driver:
1.
2.
3.
4.
5.
6.

Make sure that the machine is connected to your computer and powered on.
From the Start menu, select Programs or All Programs > Xerox Printers > Uninstall Xerox Printer
Software. The Uninstall Xerox Printer Software window displays.
Select Next. The Select Software window displays.
Select the components you want to remove and then select Next and then Yes to confirm.
When your computer asks you to confirm your selection, select Yes. The Uninstallation window
displays.
After the software is removed, select Finish.

If you want to reinstall the driver over the currently installed driver via the provided software and
documentation CD, insert the CD; the window with an overwriting confirmation message appears.
Simply confirm it to proceed to the next step. Next steps are same as the first installation you
performed.

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Macintosh Drivers

Macintosh Drivers
The software and documentation CD that came with your machine provides you with the printer driver
files that allow you to use the CUPS driver or PostScript driver (only available when you use a machine
which supports the PostScript driver) for printing on a Macintosh computer.
A TWAIN driver is also provided for scanning on a Macintosh computer.

Information Checklist
Before starting please ensure that the following item is available and/or the task has been performed:
• Make sure that the machine is connected to your computer and powered on.

Procedure
These steps were performed using Macintosh version 10.8.5. Instructions may vary depending on your
operating system version.
1.
2.
3.
4.
5.
6.

7.
8.

9.
10.
11.
12.
13.
14.
15.
16.

Insert the supplied software and documentation CD into your CD-ROM drive.
Select the CD-ROM icon that appears on your Macintosh desktop.
Select the MAC_Installer folder.
Select the Installer icon.
The Install window opens. Select Continue.
Select Install.
Standard Install is the default and is recommended for most users. All components necessary for
machine operations are installed.
If you select Customize, you can choose individual components to install.
Enter your password and select Install Software.
Select how the printer will be connected to your computer. Choices are:
• USB Connected Printer
• Network Connected Printer
• Configuration of Wireless Network
Select Continue.
Select Add Printer and select Continue and follow the instructions on the installation wizard.
Select the options you want to add, such as Fax.
Select the Add Easy Printer Manager to Dock option if required.
After the installation is complete, select Close.
Select the Applications folder > System Preferences > Print & Scan.
Select the + sign on the Printer list and select the printer or enter the IP Address for the printer.
Select Add.

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Macintosh Drivers

Uninstalling a Macintosh Driver
If the printer driver does not work properly, uninstall the driver and reinstall it. Follow the steps below to
uninstall the driver for Macintosh.
1.
2.
3.
4.
5.
6.
7.

58

Make sure that the machine is connected to your computer and powered on.
Select the Applications folder.
Select the Xerox folder.
Select Printer Software Uninstaller.
Select the programs you want to uninstall and select Uninstall.
Enter your password.
Select Close.

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Linux Drivers

Linux Drivers
You need to download the Linux software package from the Xerox website to install the printer
software.

Procedure for Installing the Linux Unified Driver
1.

2.
3.
4.
5.
6.
7.

Make sure that the machine is connected to your computer and powered on.
You must log in as a super user (root) to install the machine software. If you are not a super user,
ask your system administrator.
When the Administrator Login window appears, type in root in the Login field and enter the
system password.
From the Xerox web site, download the Unified Linux Driver package to your computer.
Select the Unified Linux Driver package and extract the package.
Select cdroot > autorun.
When the Welcome screen appears, select Next.
When the installation is complete, select Finish.

The installation program has added the Unified Driver Configuration desktop icon and the Unified
Driver group to the system menu for your convenience. If you have any difficulties, consult the
on-screen help that is available through your system menu or called from the driver package Windows
applications, such as Unified Driver Configurator or Image Manager.

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Unix Drivers

Unix Drivers
Unix printer drivers are located on the software and documentation CD delivered with your machine.
To use the Unix printer driver, you need to install the Unix printer driver package first, then set up the
printer. The installation procedure is common for all variants of Unix OS mentioned.

Procedure for Installing the Unix Driver Package
1.
2.
3.
4.

5.

6.

7.
8.

Make sure that the machine is connected to your computer and powered on.
Acquire root privileges.
su Copy the appropriate driver archive to the target Unix computer.
Unpack the Unix printer driver package name.
For example, on IBM AIX, use the following command:
gzip -d < package archive name | tar xf The binaries folder consists of binz, install, share files and folders.
Change to the driver’s binaries directory.
For example, on IBM AIX,
cd aix_power/binaries
Run the install script.
./install
Install is the installer script file which is used to install or uninstall the Unix Printer Driver package.
Use chmod 755 install command to give the permission to the installer script.
Execute the ./install-c command to verify installation results.
Run installprinter from the command line. This will bring up the Add Printer Wizard window.
Follow the procedures in Setting up the printer.
Note On some Unix OS, for example on Solaris 10, printers recently installed may not be enabled
and/or may not accept jobs. In this case run the following two commands on the root terminal:
accept 
enable 

Setting Up the Printer
To add the printer to your Unix system, run installprinter from the command line. This will bring up the
Add Printer Wizard window. Setup the printer in this window according to the following steps.
1.
2.
3.
4.
5.

60

Type the name of the printer.
Select the appropriate printer model from the model list.
Enter any description corresponding to the type of printer in the Type field. This is optional.
Specify any printer description in the Description field. This is optional.
Specify the printer location in the Location field.

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Type the IP address or DNS name of the printer in the Device text box for network connected
printers. On IBM AIX with jetdirect Queue type, only the DNS name is possible. It is not possible
to enter a numeric IP address.
7. Queue type shows the connection as lpd or jetdirect in the corresponding list box. Additionally
usb type is available on Sun Solaris OS.
8. Select Copies to set the number of copies.
9. Check the Collate option to receive copies already sorted.
10. Check the Reverse Order option to receive copies in the reverse order.
11. Check the Make Default option to set this printer as default.
12. Select OK to add the printer.
6.

Uninstalling the Printer Driver Package
Note The utility should be used if you need to delete a printer installed on the system.
1.
2.
3.
4.
5.
6.

Run the uninstallprinter command from the terminal. The Uninstall Printer Wizard opens and the
installed printers are n the drop-down list.
Select the printer to be deleted.
Select Delete to delete the printer from the system.
Execute the ./install-d command to uninstall the whole package.
To verify removal results, execute the ./install-c command.
To re-install it, use the command ./install to reinstall the binaries.

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Sharing Your Machine Locally

Sharing Your Machine Locally
If a host computer is directly connected to the machine with a USB cable and is also connected to the
local network environment, the client computer connected to the local network can use the shared
machine through the host computer to print.
Follow the steps below to set up the computers to share your machine locally.

Windows
Host Computer Setup
1.
2.
3.

Install your printer driver. Refer to Printer Drivers.
Depending on your operating system, navigate to the Printers, Printers and Faxes, or Devices
and Printers settings from the Windows Start menu or through the control panel.
Select your printer icon and select Printer Properties.
Note If the Printer properties item has a ?, you can select other printer drivers connected with the
selected printer.

4.
5.
6.
7.
8.

Select the Sharing tab.
Check the Change Sharing Options check box.
Check the Share this printer check box.
Enter details in the Share Name field.
Select OK or Next.

Client Computer Setup
1.
2.
3.
4.
5.
6.

62

Install your printer driver. Refer to Printer Drivers.
From the Windows Start menu select All programs > Accessories > Windows Explorer.
Enter the IP address of the host computer and press Enter.
If the host computer requires a User name and Password, enter details in the User ID and
password field of the host computer account.
Select the printer you want to share and select Connect.
If a setup complete message appears, select OK.
Open the file you want to print and start printing.

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Sharing Your Machine Locally

Macintosh
The following steps are for Macintosh OS X 10.8.5. Refer to Macintosh Help for other OS versions.

Host Computer Setup
1.
2.
3.
4.
5.

Install your printer driver. Refer to Installing Macintosh driver.
Open the Applications folder, select System Preferences.
Select Print & Fax or Print & Scan.
Select the printer to share in the Printers list.
Select Share this printer.

Client Computer Setup
1.
2.
3.
4.
5.

Install your printer driver. Refer to Installing Macintosh driver.
Open the Applications folder, select System Preferences.
Select Print & Fax or Print & Scan.
Select Add or the + symbol.
A display window showing the name of your shared printer displays.
Select your machine and select Add.

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Windows Printing

Windows Printing
LPR Printing
Ensure Print Services for Unix is Enabled
Follow the relevant steps below that are specific to your operating system:
Windows 2003
1.
2.
3.

4.

5.
6.
7.
8.

From the desktop, select the My Network Places icon and select Properties.
Select the Local Area Connection icon and select Properties.
Verify that the Internet Protocol (TCP/IP) protocol has been loaded. If this software is not present,
install it using the documentation provided by Microsoft. When you are finished, return to this
page.
Verify that Print Services for Unix is loaded:
a. Select Start > Settings > Control Panel.
b. Select the Add/Remove Programs icon.
c. Select Add/Remove Win Components in the far left column.
d. Select Other Network File > Print Services.
e. Select Details.
f. Check the Print Services for Unix check box. If Print Services for Unix is not installed, refer to
instructions from Microsoft to install this service. When you are finished, return to this page.
Select the OK button.
Select the Next button.
Select the Finish button.
Close the Add/Remove Programs window.

Windows Vista
1.
2.
3.
4.
5.

Select Start > Control Panel > Program and select Programs and Features.
Select Turn Windows Features on and off.
In the Windows Features window, expand the Print Services menu.
Check the LPR Port Monitor check box to enable the service.
Select the OK button. Your computer may need to restart.

Windows 7
1.
2.
3.
4.
5.

64

Select Start, select Control Panel.
Select Hardware and Sound > Programs.
Select Programs and Features.
Select Turn Windows Features on and off from the menu on the left.
A Windows Features dialog displays. Select the + sign for Print and Document Services.

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6.
7.

Check the box for LPR Port Monitor to enable the service.
Select the OK button. Your computer may need to restart.

Windows 2008
1.
2.
3.
4.
5.

Select Start > Administrative Tools.
Select Print Management.
Select the + sign for Print Servers. Select the print server to which you want to add the printer and
select Add Printer.
Select the check box for LPR Port Monitor to enable the service.
Select the OK button. Your computer may need to restart.

Install Printer Driver
1.
2.
3.

4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
24.
25.
26.

From the Windows Start menu, navigate to your Devices and Printers or Printers settings.
Select Add a Printer.
Select the Local Printer option.
Depending on your operating system, if already selected, select Automatically detect and install
my Plug and Play printer to deselect it.
Select the local printer and select Next.
Select Create a new port.
Select the LPR option from the Type of Port pull-down menu:
Select the Next button.
Enter the IP Address of the printer.
Enter a name for the printer.
Select the OK button.
You will be prompted for a Printer Driver. Select Have Disk.
Select the Browse button.
Select the required Printer Driver file .inf.
Select the Open button.
Select the OK button.
Select the printer model from the list.
Select the Next button.
The Name your Printer screen appears.
Enter details in the Printer name field.
Select the Next button. The Printer Sharing screen appears.
Select the Do not share or Share option and enter the name, location, and comment, if required.
Select the Next button.
Select Set as the default printer if required.
Select Print Test Page to print a test page.
Select the Finish button. The printer driver will install.
Verify that the test page is printed at the machine.

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Windows Printing

Internet Printing Protocol (IPP) Port
The Internet Printing Protocol (IPP) defines a standard protocol for printing as well as managing print
jobs, media size, resolution, and so forth. IPP can be used locally or over the Internet, and also supports
access control, authentication, and encryption, making it a much more capable and secure printing
solution than older ones.
Note IPP Printing is enabled by default.
How to Enable the IPP Port
1.
2.
3.
4.
5.

At your workstation, open the web browser and enter the IP Address of the machine in the
Address Bar.
Select Properties.
If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login.
Select Properties.
In the Network Settings link select Raw TCP/IP, LPR, IPP in the directory tree.
In the Internet Printing Protocol (IPP) area:
a. For IPP Protocol, select Enable from the drop-down menu. The Printer URL displays the
http:// IP address of the machine and the ipp:// IP address of the machine. Enter the required
printer name in the Printer Name area.
b. Select the Advanced button. Enter the required information for IPP Attribute.

Install Printer Driver
1.

2.
3.
4.

66

Follow the steps below that are specific to your operating system:
Windows 2003
From your workstation:
a. Select the My Network Places icon.
b. Select Properties.
Windows 7
From your workstation:
a. Select Control Panel.
b. Select Network and Internet.
c. Select Network and Sharing Center.
d. Select Change adapter settings.
Windows 2008
From your workstation:
a. Select Start, select Control Panel.
b. Select Printers.
c. Select File, select Run as administrator. Go to step 6.
Select the Local Area Connection icon.
Select Properties.
Ensure that the Internet Protocol (TCP/IP) protocol has been loaded and ensure the check box is
checked. Select OK.
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5.

6.
7.
8.
9.
10.

11.
12.
13.
14.
15.
16.

For:
• Windows 2003 - select Settings > Printers.
• Windows Vista - select Add a Local Printer.
• Windows 7 - select Start > Control Panel > Hardware and Sound > Devices and Printers.
Select Add a Printer in the far left column.
For Windows 7 select Add a network, wireless, or Bluetooth printer.
The Add Printer Wizard window will appear. Select the Next button.
Select The Printer that I want isn’t listed.
Select a shared printer by name.
Type HTTP:// followed by the printer's fully qualified Domain name or IP Address in the URL field.
The Printer Name can be either the Host Name or the SMB Host Name as shown on the machine
Configuration Report, depending on the name resolution used by your network (WINS or DNS).
Select the Next button.
Select the Have Disk button and browse to the location of the printer driver and select the OK
button.
Select the Printer Model and select the OK button.
Select Yes if you want to make this the default printer.
Select Next.
Select Finish.

Raw TCP/IP Printing (Port 9100)
Raw TCP/IP is a printing protocol that is similar to LPR printing. Also known as a direct TCP/IP
connection or sockets interface, it sends information directly to the machine and does not require a
Line Printer Daemon (LPD). The advantages are that connections stay open for multiple print files and
spooling is not needed, therefore, printing is faster and more reliable than LPD printing. Raw TCP/IP
printing is contained in Windows and other third-party applications and operating systems.
Note Raw TCP/IP Printing is enabled by default for port 9100.
Information Checklist
See Configure Static IPv4 Addressing at the Machine.
How to Configure Port 9100
1.
2.
3.
4.
5.

At your workstation, open the web browser and enter the IP Address of the machine in the
Address Bar.
Select Properties.
If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login.
Select Properties.
In the Network Settings link, select Raw TCP/IP, LPR, IPP in the directory tree.
In the Raw TCP/IP Printing area:
a. Select Enable.
b. For Port Number, enter the required port number (1 - 65535).

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6.

Select Apply to save the changes or Undo to return the settings to their previous values.
Note The settings are not applied until you restart the machine.

Install Printer Driver
Refer to Printer Drivers.

Configure the Windows Printer Driver
Manual Print Driver Configuration
To configure the printer driver without using Bi-directional communication:
Follow the steps below:
1.
2.
3.
4.
5.
6.

Select the Windows Start menu.
Depending on your operating system, navigate to the Printers or Devices and Printers setting.
Select the printer icon and then select Printing preferences.
Select each tab and change any default printer settings as required.
Select Apply.
Select OK.

Bi-Directional Support
Follow the steps below that are specific to your operating system:
1.
2.
3.
4.
5.

6.

68

Select the Windows Start menu.
Depending on your operating system, navigate to the Printers or Devices and Printers setting.
Select the printer icon and then select Printer properties.
Select the Ports tab.
Check the Enable bidirectional support check box.
Bi-directional communication automatically updates the printer driver with the printer's installed
options. The driver’s Printing Preferences will report information about the printer's operational
status, active jobs, completed jobs and paper status.
Select OK.

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AirPrint
AirPrint is a software feature that allows for driverless printing from Apple iOS-based mobile devices
and Macintosh OS-based devices. AirPrint-enabled printers let you print directly from a Macintosh or
from an iPhone, iPad, or iPod touch.

1.
2.
3.
4.

Notes:
• Not all applications support AirPrint.
• Wireless devices must join the same wireless network as the printer.
• For AirPrint to function, both IPP and Bonjour (mDNS) protocols must be enabled.
• The device that submits the AirPrint job must be on the same subnet as the printer. To allow
devices to print from different subnets, configure your network to pass multicast DNS traffic
across subnets.
• AirPrint-enabled printers work with iPad (all models), iPhone (3GS or later), and iPod touch
(3rd generation or later), running the latest version of iOS.
• The Macintosh OS device must be Macintosh OS 10.7 or later.
Open a Web browser, type the IP address of the printer, then press Enter or Return.
Select Login and enter the ID (admin) and Password (1111).
Select Properties > Network Settings > AirPrint.
To enable AirPrint, select Enable.
Note: AirPrint is enabled by default when IPP and Bonjour (mDNS) are both enabled. Enable these
settings by selecting Properties > Network Settings > Raw TCP/IP, LPR, IPP and Properties >
Network Settings > mDNS.

5.
6.
7.

8.
9.

To change the printer name, in the Friendly Name field, enter a new name.
To enter a location for the printer, in the Location field, enter the location of the printer
To enter a physical location for the printer, in the Geographical Location field, enter the
geographic Latitude and Longitude coordinates in decimal form. For example, use coordinates
like +170.1234567 and +70.1234567 for a location.
Select Apply.
For the new settings to take effect, restart your printer.

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Google Cloud Print

Google Cloud Print
Google Cloud Print is a service that allows you to print to a printer using your smart phone, tablet, or
any other web-connected devices. Just register your Google account with the printer, and you are ready
to use the Google Cloud Print service. You can print your document or e-mail with Chrome OS, Chrome
browser, or a Gmail™/ Google Docs™ application on your mobile device, so you don’t need to install the
printer driver on the mobile device. Refer to the Google web site
http://www.google.com/cloudprint/learn/ or http://support.google.com/cloudprint) for more
information about Google Cloud Print.

1.
2.
3.
4.
5.
6.
7.

Notes:
• Make sure the printer is turned on and connected to a wired or wireless network that has
access to the Internet.
• Depending on your security configuration, your firewall might not support Google Cloud Print.
• Set up a Google e-mail account.
• Configure the printer to use IPv4.
• Configure Proxy Server settings as needed.
Open a Web browser, type the IP address of the printer, then press Enter or Return.
Select Login and enter the ID (admin) and Password (1111).
Select Properties > Network Settings > Google Cloud Print.
To change the printer name, enter a new name in the Printer Name field.
If you need to enable a proxy server, select Proxy Setting and enter your proxy information.
Select Test Connection to ensure your connection with the printer is successful.
Select Register to register the device to Google Cloud Print.
Note: If the Claim Url link does not display when you select Register, refresh the CentreWare
Internet Services page and select Register.

Select the Claim Url that displays. This takes you to the Google Cloud Print web site to finish the
registration.
9. Select Finish printer registration.
10. Now your printer is registered with Google Cloud Print. Select Manage your printer. Google Cloud
Print - ready devices display in the list.

8.

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Scan to PC Setup
This section explains how to configure the Scan to Network and Scan to Local PC features.

Overview
The Scan to Network PC feature allows you to scan from your machine to a computer over the network.
The Scan to Local PC feature allows you to scan from your machine to a computer connected with a
USB cable.

Information Checklist
Ensure the Xerox Easy Printer Manager application is installed.
Note The Xerox Easy Printer Manager program can only be used in the Windows system.
Through the Xerox Easy Printer Manager, you can change scan settings and add or delete the folders
where scanned documents are saved in your computer.
Note To use the Scan to Local PC feature it is important to select the Recommended installation
option when you install the Xerox Easy Printer Manager program.

Scan to Network PC
1.
2.
3.
4.
5.
6.

7.

8.

Open the Xerox Easy Printer Manager application. Select Start, Programs or All Programs, Xerox
Printers, Xerox Easy Printer Manager and select Easy Printer Manager.
Select the Switch to Advanced Mode button at the top of the window.
Select your machine in the Printer List and add it, if required.
Select the Scan to PC Settings button. The Scan to PC Settings screen appears.
Select Enable Scan from Device Panel.
Select your required settings for Scan Settings:
• Output Color
• Resolution
• Original Size
Select your required settings for File Settings:
• Save To
• File Format
• OCR Language
• Delete Original Image after OCR
Select the required option in the Actions after Saving area:
• Notify me when complete
• Open with Default Application
• E-mail
• None

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9.

Select Save.

Scan to Local PC
This is a basic scanning method for USB-connected machines.
1.
2.

Make sure that the machine is connected to your computer with a USB cable, and powered on.
Install the Xerox Easy Printer Manager application.
Note To use the Scan to Local PC feature it is important to select the Recommended installation
when you install the Xerox Easy Printer Manager program.

Open the Xerox Easy Printer Manager application. Select Start > Programs or All Programs >
Xerox Printers > Xerox Easy Printer Manager and select Easy Printer Manager.
4. Select the Switch to Advanced Mode button at the top of the window.
5. Select your machine in the Printer List if required.
6. Select the Scan to PC Settings button. The Scan to PC Settings screen appears.
7. Select Enable Scan from Device Panel.
8. Select your required settings for Scan Settings:
• Output Color
• Resolution
• Original Size
9. Select your required settings for File Settings:
• Save To
• File Format
• OCR Language
• Delete Original Image after OCR
10. Select the required option in the Actions after Saving area:
• Notify me when complete
• Open with Default Application
• E-mail
• None
11. Select Save.

3.

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Fax Setup

Fax Setup
This section explains how to set up the Fax feature of the machine.

Overview
The Fax feature enables users to send hard copy documents to another fax machine (or multiple fax
machines) via a dedicated phone line connection.

Information Checklist
Before starting ensure that the following items are available and/or the tasks have been performed:
• Ensure that the machine is fully functioning in its existing configuration.
• Ensure that the machine has access to a telephone connection.
• Obtain the telephone number that you will configure as the machine's fax number.
• Connect your telephone cable(s) to the fax port(s) on the machine.

Enable Fax from the Machine
1.
2.
3.
4.
5.
6.

Press the Machine Status button.
Press the up/down arrows to select Fax Setup; press OK.
If prompted, enter the Administrator Password (1111).
Press the up/down arrows to select Enable/Disable.
Press the up/down arrows to select Enable.
Press OK.

Test the Fax
1.
2.
3.
4.

At the machine, press the Fax button on the control panel.
Enter the number of a nearby fax machine using the alphanumerical keypad.
Place your documents in the document handler and press the Start button.
Verify that your documents are received at the other fax machine.

Fax Defaults Using CentreWare Internet Services
1.
2.
3.
4.
5.

At your workstation, open the web browser and enter the IP Address of the machine in the
Address Bar.
Press Enter.
Select Properties.
If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login.
Select Properties.
In the Machine Settings link, select the Fax link.

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Select the General link.
In the Machine ID & Fax Number area:
a. Enter an ID in the Machine ID field.
b. Enter the fax number in the Fax Number field.
8. In the Change Default area:
a. From the Resolution drop-down menu select one of the available options:
b. From the Lighten/Darken drop-down menu select one of the available options
c. Select the required option for Original Size.
9. In the Sending area:
a. From the Redial Term drop-down menu select the minutes for the term of each redial.
b. From the Redial Times drop-down menu select the amount of times you want the machine
to re-dial.
c. If your telephone system requires you to enter a prefix in front of fax numbers, select Enable
and enter prefix dial details in the Prefix Dial field.
d. Select the ECM Mode check box to enable Error Correction Mode.
e. From the Fax Confirmation drop-down menu select one of the send report options.
• Off
• On - prints a report when a fax has been sent.
• On-Error - prints a report when an error occurs.
10. In the Receiving area:
a. From the Receive Mode drop-down menu select the required option for the line:
• Tel - receives a fax by picking up the handset.
• Fax - answers an incoming fax call and immediately goes into the fax reception mode.
• Ans/Fax - select when an answering machine is attached to the machine.
b. From the Ring to Answer drop-down menu select the number of times the machine should
ring before answering.
c. Select the Stamp Receive Name check box to enable the machine to print a page number
and the date and time of receipt on the bottom of each page of a received fax.
d. Select the Receive Start Code check box to initiate fax reception from an extension phone
plugged into the socket on the back of the machine. Select the required start code from the
menu (the default is 9).
e. From the Secure Receive drop-down menu, select one of the following options to allow the
machine to hold received faxes in the job queue as Secure Receive fax jobs. The held faxes will
remain in the queue and will only be released from the queue when the user enters the
release password.
• Off
• On - this option requires you to enter a Secure Receive passcode and select Apply.
• Print fax in secure receive mode - this option is only available when On is selected from
the Secure Receive menu. Select the Print button and enter the Secure Receive passcode.
Select Apply.
f. Select the Auto Reduction check box to automatically reduce large documents received to fit
on the fax paper size of your machine.
6.
7.

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g.

In the Discard Size field, enter details of the fax size that can be discarded.

Note Discard Size is not available with Auto Reduction.
From the 2-Sided drop-down menu select one of the following options for printing on both
sides of the page:
• Off
• Long Edge - prints on both sides along the long edges of the page.
• Short Edge - prints on both sides along the short edges of the page
11. Select Apply to save the changes.
12. Select OK when the acknowledgement message displays.
h.

Adjusting Fax Document Settings at the Machine
Before starting a fax, change the settings for the fax options according to your original document to
get the best quality. See the Fax chapter of the User Guide for detailed steps on faxing.

Fax Address Book
So set up an address book for fax, refer to the Address Book chapter of this User Guide.

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E-mail Setup

E-mail Setup
This section explains how to set up the E-mail feature of the machine.

Overview
The E-mail feature enables a user to scan paper documents into an electronic format and send those
documents to one or more e-mail recipients.
Authentication (Service Access Control) can be enabled on the machine to prevent unauthorized
access to the network options. If Authentication is enabled a user will be prompted to enter user
account details, before they can access the E-mail feature. Authentication prevents a user from sending
an anonymous e-mail from the machine.

E-mail Addressing
Recipient addresses can be added using any one of the three methods listed below:
• Enter a recipient address manually at the e-mail keyboard screen. e.g. name@company.com.
• Look up a recipient address using LDAP (Lightweight Directory Access Protocol), and/or perform a
look up using the Local Address book. LDAP provides access to the global, or corporate address
book. Refer to LDAP Configuration and Address Books.
• Enter a recipient using the .com key (Smart Key). The Smart Key can be programmed to enter full
e-mail address e.g. name@company.com, or the Smart Key can be programmed to append a
domain address, e.g. @company.com. The end user can then enter part of an e-mail address and
press the .com key to append the domain address to his entry.

Information Checklist
Before starting, ensure that the following items are available and/or the tasks have been performed:
• Ensure that the machine is fully functioning on the network.
• TCP/IP and HTTP protocols must be enabled on the machine so that the machine web browser
can be accessed. Ensure that the DNS settings are configured correctly.
• Obtain the address of a functional SMTP (Simple Mail Transfer Protocol) mail server that accepts
inbound mail traffic.
• Create an e-mail account which the machine will use as the default From address.
• Test the e-mail account by sending an e-mail to the machine’s account. This task should be
completed at a mail client on your network that supports SMTP and POP3 (Post Office Protocol 3).

Configure SMTP
1.
2.
3.

76

At your workstation, open the web browser and enter the IP Address of the machine in the
Address Bar.
Press Enter.
Select Properties.

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4.
5.
6.

7.
8.

If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login.
Select Properties.
In the Network Settings link select the Outgoing Mail Server (SMTP) link.
In the Simple Mail Transfer Protocol (SMTP) area:
a. Enter the IP or host name of the SMTP Server.
b. Enter the Port Number. The Port field can have a value from 1 to 65535. The default Port
Number is 25.
c. Select the SMTP Requires Authentication check box if your mail server requires the machine
to log in.
d. Enter details in the Login ID and Password fields required for the machine to authenticate at
the mail server.
e. Enter a password in the Confirm Password field.
f. Select POP3 Authentication to enable this option and enter the required settings.
g. In the Advanced area, select Secure E-mail Connection with SSL/TLS if this option is
required.
h. Enter a value for server connection timeout in the SMTP Server Connection Timeout field.
The range is 30 - 120 seconds, and the default is 30 seconds.
i.
Enter the required details for the Default From Address.
j.
From the Maximum Message Size drop-down menu, select a value between 1MB - 10MB.
Larger scans will be sent as multiple e-mail messages, divided at page breaks.
k. Select the SMTP Configuration Test button to test your settings.
Select Apply to save the changes.
Select OK when the acknowledgement message displays.

Configure the Feature
This feature allows you to configure the default settings for e-mail jobs.
1.
2.
3.
4.
5.
6.
7.

At your workstation, open the web browser and enter the IP Address of the machine in the
Address Bar.
Press Enter.
Select Properties.
If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login.
Select Properties.
In the Machine Settings link select the Scan link.
Select Change Default.
In the Scan to E-mail area:
a. Select one of the following e-mail types from the Original Type drop-down menu:
• Text
• Text / Photo
• Photo
b. Select one of the following e-mail types from the Original Size drop-down menu:
• Letter

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E-mail Setup

• Legal
• A4
• Folio
• A5
• B5(JIS)
• Executive
c. Select one of the following scanning resolutions from the Resolution drop-down menu:
• 100 dpi
• 200 dpi
• 300 dpi
d. Select one of the following scan color types from the Output Color drop-down menu:
• Black and White
• Grayscale
• Color
e. Select one of the following e-mail attachment format types from the File Format drop-down
menu:
• Multi-PDF
• Multi-TIFF
• Single TIFF
• JPEG
• Single-PDF
f. Select the required option for Lighten/Darken.
8. Select Apply to save the changes.
9. Select OK when the acknowledgement message displays.
10. Select Scan to E-mail in the left hand menu.
a. Enter a valid e-mail address in the Default From: Address field.
b. Enter required information in the Default Subject field.
c. Deselect the Use default message on Scan To E-mail check box to change default mail text.
d. For the Smart Key Address #1 - Smart Key Address #6 fields enter details of default fixed
details for each numerical key. The default settings for commonly used addresses are already
configured for .com, .org, .net, .gov and .tv.
e. Select the check boxes to enable Edit From Address and Replace From Address if required.
f. Check the Auto Send To Self check box to automatically add the sender’s From: address to
the recipient list.
g. Select an option from the Print Confirmation Sheet drop-down menu:
• On Errors Only - This setting will produce a Confirmation Sheet only when error
information is indicated.
• Always - This setting will produce a Confirmation Sheet that will provide error
information and indication that the job has reached the recipient(s).
• Never - This setting will not produce a Confirmation Sheet.
11. Select Apply to save the changes.

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12. Select OK when the acknowledgement message displays.

LDAP Configuration and Address Books
This section explains how to install and set up Address Books.

Overview
The machine supports two types of address book:
• Global
A global address book provided by Lightweight Directory Access Protocol (LDAP) services stored on
a remote server.
• Local
An address book created from a list of addresses saved in a .csv file (Comma Separated by Values)
format stored locally on the machine.
Both address book types can be configured for use on the machine at the same time.
LDAP is used to access the Corporate Address Book to locate e-mail addresses and other information
for use with many of the services.

Information Checklist
Before starting ensure that the following items are available and/or the tasks have been performed:
• Ensure your network supports LDAP services.
• Obtain the IP Address or Host Name of your LDAP Server. The machine may also need a login
name and password if the LDAP server is not configured to allow Anonymous connection.
• Use an LDAP client to validate your settings before inputting them into the CentreWare Internet
Services menus. LDAP clients include Microsoft Outlook Express, Microsoft Outlook and Lotus
Notes and other e-mail clients.
• To use host names, DNS must be configured on the machine.

LDAP Configuration
General Settings
1.
2.
3.
4.
5.
6.
7.

At your workstation, open the web browser and enter the IP Address of the machine in the
Address Bar.
Press Enter.
Select Properties.
If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login.
Select Properties.
In the Security link on the left hand side select the Network Security link.
Select External Authentication.
Select LDAP Server.
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E-mail Setup

8.
9.

In the LDAP Server area enter the IP address or host name and Port Number of the LDAP server.
Select the required option for Match User’s Login ID to the following LDAP attribute.

10. In the Secure LDAP Connection area, select the Enable check box to enable Secure LDAP via
SSL.
11. Enter the required information in the LDAP User Search field:
• Search Root Directory - allows you to limit the LDAP search by entering the location on
the server where the user information is stored.
• Authentication Methods - select either Anonymous or Simple to access the LDAP
server.
If you selected Simple for Authentication Methods, enter the required Login ID and Password.
You can check the Enable check box for Append Root to Base DN.
When enabled the bind will append the Root to Append string to the authenticate user login IDs.
This should be enabled whenever the Windows Login attribute is UserPrincipalName. A typical
Root to Append may look like “@yourcompany.com.”
Note Many Unix/Linux LDAP servers require this attribute to be set and it is used frequently when
Authentication Methods is set to Simple.
12. Enter the required option for Maximum Number of Search Results. For Maximum Number of
Search Results, enter amount between 0, 5-300. This is the maximum number of addresses that
will appear which match the search criteria selected by the user. Set the search results to one less
than the server will allow. For example, if the LDAP server limit is 75, set the search results to 74 or
less. A zero value will attempt to return all searches.
13. For Search Timeout, enter the required setting for the search timeout (0, 5-100 seconds).
14. Select LDAP Referral if this option is required.
15. The Search By option offers 4 ways to search the address list depending on the name syntax used
in your environment. Select one of the following search types:
Common Name - names are listed by the Common Name LDAP attribute. Common
Name is the default option.
• E-mail Address - names are listed by e-mail address.
• Surname/Given name - names are listed by Surname (Last Name) then Given Name
(First Name).
• Custom - Select Custom to enter the required search information in the Custom Search
box.
The Search Name Order option will help control the returns by allowing the LDAP query to be on
Common Name or Surname.
16. Select the LDAP Configuration Test button to test your LDAP settings.
17. Select Apply to save the changes.
18. Select OK when the acknowledgement message displays.
•

Verify the LDAP Settings
1.
2.
3.

80

At the machine, press the E-mail button on the control panel.
If Authentication is enabled, enter your Login ID and Password (if required).
The Enter From Address screen displays.

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E-mail Setup

4.
5.
6.
7.
8.
9.
10.
11.
12.

Enter a few letters of a name in the LDAP Address Book. The machine will return matching names.
Press the up/down arrows until the name you want displays and press OK.
The Enter Destination Addresses screen displays.
Enter a destination e-mail address.
When Another Address? displays, press the up/down arrows to select Yes or No and press OK.
Highlight the required File Format and press OK.
Enter an e-mail subject and press OK.
Place a document in the document handler and press the Start button.
Verify that the recipient receives the scanned document in their e-mail inbox.

Address Book
To set up an address book for e-mail, refer to the Address Book chapter of this User Guide.

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E-mail Setup

82

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Paper and Media

3

This chapter contains information about the different types of stock and stock sizes that can be used
on your machine, available paper trays, and the types of stock and sizes supported by each tray.
This chapter includes:
• Loading Paper
• Setting Paper Size and Type
• Media Specifications
• Loading Documents
• Media Output Locations

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Loading Paper

Loading Paper
One paper tray and a manual feed slot are standard on your machine.
Various media sizes and types can be used in the trays. For more media specifications, refer to Media
Specifications.

Preparing Paper for Loading
Before loading paper into the paper trays, flex or fan the
edges of the paper stack. This procedure separates any sheets
of paper that are stuck together and reduces the possibility of
paper jams.
Note: To avoid unnecessary paper jams and misfeeds do
not remove paper from its packaging until required.

Loading Tray 1
The paper level indicator on the front of tray 1 shows the
amount of paper currently left in the tray. When the tray is
empty, the indicator is completely lowered as shown in the
illustration: 1 shows full, 2 shows empty.
Using the instructions provided below, load paper into the
machine. Tray 1 holds up to 250 sheets of 20 lb (80 g/m²)
paper, A4 and letter only. It holds fewer sheets of other media
sizes. For more media specifications, refer to Media
Specifications.

1.

84

Pull out tray 1 and load paper into the tray, print side
down. Do not fill above the Maximum Fill line indicated
by the symbol
.

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Loading Paper

2.

To accommodate longer paper, press the paper tray
extender lever (1) and slide the lever to the desired
position. Press and slide the paper length guide (2) until
it lightly touches the end of the paper stack.

3.

Position the width guide by pressing the lever and sliding
it towards the stack of paper, until it gently touches the
side of the stack.
Insert the paper tray into the machine.
After loading paper in the paper tray, set the paper size
and type using the control panel. Press OK to confirm the
settings or Back to change the settings.
When printing from your computer, ensure you select the
Paper tab in the print driver to specify the correct paper
size and type. Not confirming the paper details may
result in printing delays. For information about setting
the paper type and size on the control panel, refer to Setting Paper Size and Type.

4.
5.

6.

Note: The settings made from the printer driver on your computer override the settings on the
control panel.

Using the Manual Feed Slot
The manual feed slot is located on the front of your machine. It can be closed when not in use, making
the product more compact. Use the manual feed slot to print transparencies, labels, envelopes, or
postcards in addition to making quick runs of paper types or sizes that are not currently loaded in the
paper tray.
When using the manual feed slot for special media it may be necessary to use the rear cover for the
output. For further information, refer to Media Output Locations.
Acceptable print media is plain paper from 3.0 x 5.0 inches to 8.5 x 14 inches Legal (76 mm x 127 mm
to 216 mm x 356 mm) and weighing between 16 lb and 58 lb (60 g/m² and 220 g/m²). For more media
specifications, refer to Media Specifications.

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Loading Paper

Loading the Manual Feed Slot
1.

Press to open the manual feed slot, located on the front
of the machine.

Note: The manual feed slot holds 1 sheet of the following
media: 20 lb (80 g/m²) plain paper, transparency, label,
envelope, or cardstock.

2.

Load the print material between the width guides with
the print side facing up.
Note: Hold a transparency by the edge and avoid
touching the print side.

3.

Adjust the paper guide to the width of the print material.
Note: If the media prints with curl, wrinkles, a crease, or
black bold lines, open the rear cover and print again.

4.

When printing from your computer, ensure you select the
Paper tab button to specify the correct paper size and type. For the source, you must select
Manual Feeder. Not confirming the paper details may result in printing delays. For information
about setting the paper type and size on the control panel, refer to Setting Paper Size and Type.
Note: The settings made from the printer driver on your computer override the settings on the
control panel.

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Envelope Mode
1.

Press to open the manual feed slot, located on the front
of the machine.

2.

Remove any curl on the envelope before loading it into
the manual feed slot.
Note: For more information on media specifications,
refer to Media Specifications.

3.
4.

Load the envelope short edge feed and with the flap
facing down as shown in the illustration.
Adjust the paper guide to the width of the print material.
Note: If the media prints with curl, wrinkles, a crease, or
black bold lines, open the rear cover and print again.

5.

When printing from your computer, ensure you press the
Paper tab to specify the correct paper size and type. For
the source, you must select Manual Feed Slot. Not
confirming the paper details may result in printing
delays.
Note: For information about setting the paper type and size on the control panel, refer to Setting
Paper Size and Type.
Note: The settings made from the printer driver on your computer override the settings on the
control panel.

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Setting Paper Size and Type

Setting Paper Size and Type
After loading paper in the paper tray, set the paper size and type using the control panel. These
settings will apply to Copy and Fax modes. For computer printing, select the paper size and type in the
application program you use on your computer.
Note: The settings made from the printer driver on your computer override the settings on the
control panel.
Alternatively, to change the paper size and type on your computer, select Xerox Easy Printer Manager
>
(Switch to advanced mode) > Device Settings.

Setting the Paper Size
1.
2.
3.
4.
5.
6.
7.
8.

Press Machine Status on the control panel.
Press the up/down arrows to select System Setup and press OK.
Press the up/down arrows to select Paper Setup and press OK.
Press the up/down arrows to select Paper Size and press OK.
Press the up/down arrows to select the paper tray you want and press OK.
Press the up/down arrows to select the paper size you want.
Press OK to save the selection.
Press Back until you return to Ready mode.

If you want to use special sized paper, select a custom paper size in the printer driver.

Setting the Paper Type
1.
2.
3.
4.
5.
6.
7.
8.

Press Machine Status on the control panel.
Press the up/down arrows to select System Setup and press OK.
Press the up/down arrows to select Paper Setup and press OK.
Press the up/down arrows to select Paper Type and press OK.
Press the up/down arrows to select the paper tray you want and press OK.
Press the up/down arrows to select the paper type you want.
Press OK to save the selection.
Press Back until you return to Ready mode.

Setting the Paper Source
1.
2.
3.
4.
5.
6.

88

Press Machine Status on the control panel.
Press the up/down arrows to select System Setup and press OK.
Press the up/down arrows to select Paper Setup and press OK.
Press the up/down arrows to select Paper Source and press OK.
Press the up/down arrows to select Copy Tray or Print Tray and press OK.
Press the up/down arrows to select the paper tray you want.

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Setting Paper Size and Type

7.
8.

Press OK to save the selection.
Press Back until you return to Ready mode.

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Media Specifications

Media Specifications
Media Guidelines
When selecting or loading paper, envelopes, or other special media please adhere to these guidelines:
• Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print
quality.
• Use only high quality copier grade paper. Avoid paper with embossed lettering, perforations, or
texture that is too smooth or too rough.
• Store paper in its ream wrapper until ready to use. Place cartons on pallets or shelves, not on the
floor. Do not place heavy objects on top of the paper, whether it is packaged or unpackaged. Keep
it away from moisture or other conditions that can cause it to wrinkle or curl.
• During storage, moisture-proof wrap (any plastic container or bag) should be used to prevent dust
and moisture from contaminating your paper.
• Always use paper and other media that conforms to the specifications.
• Use only well-constructed envelopes with sharp, well creased folds:
• DO NOT use envelopes with clasps and snaps.
• DO NOT use envelopes with windows, coated lining, self-adhesive seals, or other synthetic
materials.
• DO NOT use damaged or poorly made envelopes.
• Only use the special media recommended for use in laser printers.
• To prevent special media such as transparencies and label sheets from sticking together, remove
them from the rear cover as they are printed.
• Place transparencies on a flat surface after removing them from the machine.
• Do not leave the special media in the manual feed slot for long periods of time. Dust and dirt may
accumulate on them resulting in spotty printing.
• To avoid smudging caused by fingerprints, handle transparencies and coated paper carefully.
• To avoid fading, do not expose the printed transparencies to prolonged sunlight.
•
•
•
•

Store unused media at temperatures between 59°F and 86°F (15°C to 30°C). The relative humidity
should be between 10% and 70%.
When loading paper, do not fill above the Maximum Fill line indicated by the symbol
.
o
o
Verify that your labels’ adhesive material can tolerate fusing temperature of 200 C (392 F) for 0.1
second.
Ensure that there is no exposed adhesive material between labels.
CAUTION: Exposed areas can cause labels to peel off during printing, which can cause paper
jams. Exposed adhesive can also cause damage to machine components.

•
•

90

Do not feed a sheet of labels through the machine more than once. The adhesive backing is
designed for one pass only through the machine.
Do not use labels that are separating from the backing sheet or are wrinkled, bubbled, or
otherwise damaged.

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Media Specifications

Media Types
Note: Some features may not be available on your model. Check your machine type in Getting
Started.
The table below shows the media types supported for Copy, Print, or Fax for each tray for the following
paper sizes:
• A4

8.27 x 11.69 inches (210 x 297 mm)

• Letter

8.5 x 11.0 inches (216 x 279 mm)

• Legal

8.5 x 14.0 inches (216 x 355 mm)

• Oficio

8.5 x 13.5 inches (216 x 343 mm)

• Folio

8.5 x 13.0 inches (216 x 330 mm)

Key:
O

Supported

Types

X

Not Supported

Supported Weights

Tray 1

Bypass
Tray

Duplex
Unit

Plain

19 to 24 lb (70 to 90 g/m²)

O

O

O

Thick

24 to 28 lb (91 to 105 g/m²)

O

O

O

Thicker

43 to 58 lb (164 to 220 g/m²)

X

O

X

Thin

16 to 18 lb (60 to 70 g/m²)

O

O

O

Cotton

20 to 24 lb (75 to 90 g/m²)

X

O

X

Colored

20 to 24 lb (75 to 90 g/m²)

X

O

X

Preprinted

20 to 24 lb (75 to 90 g/m²)

X

O

X

Recycled

19 to 24 lb (70 to 90 g/m²)

O

O

O

Transparency
(A4 / Letter only)

37 to 39 lb (138 to 146 g/m²)

X

O

X

Labels

32 to 40 lb (120 to 150 g/m²)

X

O

X

Card Stock

32 to 43 lb (121 to 163 g/m²)

O

O

X

Bond

28 to 32 lb (105 to 120 g/m²)

O

O

O

Archival

28 to 32 lb (105 to 120 g/m²) if you
need to keep the print-out for a long
period time, such as archives, select
this option

O

O

X

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Media Specifications

The table below shows the media types supported for Print for each tray for the following paper sizes:
• JIS B5

7.17 x 10.12 inches (182 x 257 mm)

• ISO B5

6.93 x 9.84 inches (176 x 250 mm)

• Executive

7.25 x 10.50 inches (184.2 x 266.7 mm)

• A5

5.85 x 8.27 inches (148.5 x 210 mm)

• A6

4.13 x 5.85 inches (105 x 148.5 mm)

• Postcard

4 x 6 inches (101.6 x 152.4 mm)

• Monarch
Envelopes

3.88 x 7.5 inches (98.4 x 190.5 mm)

• DL Envelopes

4.33 x 8.66 inches (110 x 220 mm)

• C5 Envelopes

6.38 x 9.02 inches (162.0 x 229 mm)

• C6 Envelopes

4.49 x 6.38 inches (114 x 162 mm)

• No.10 Envelopes

4.12 x 9.5 inches (105 x 241 mm)

Key:
O

Supported

Types

X

Not Supported

Supported Weights

Tray 1

Bypass
Tray

Duplex
Unit

Plain

19 to 24 lb (70 to 90 g/m²)

O

O

X

Thick

24 to 28 lb (91 to 105 g/m²)

O

O

X

Thicker

43 to 58 lb (164 to 220 g/m²)

X

O

X

Thin

16 to 18 lb (60 to 70 g/m²)

O

O

X

Cotton

20 to 24 lb (75 to 90 g/m²)

X

O

X

Colored

20 to 24 lb (75 to 90 g/m²)

X

O

X

Preprinted

20 to 24 lb (75 to 90 g/m²)

X

O

X

Recycled

19 to 24 lb (70 to 90 g/m²)

O

O

X

Postcard

32 to 43 lb (121 to 163 g/m²) card stock

X

O

X

Envelopes

20 to 24 lb (75 to 90 g/m²)

X

O

X

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Loading Documents

Loading Documents
Documents can be loaded either into the automatic document feeder or onto the platen glass.
Note: Some features may not be available on your model. Check your machine type in Getting
Started.

Automatic Document Feeder
The automatic document feeder can hold a maximum of 40
originals of 20 lb (80 g/m²) thickness.
1. Load documents to be scanned face up in the input tray
of the automatic document feeder with the top of the
document to the left of the tray.
2. Move the document guide to just touch both sides of the
document.

Platen Glass
The platen glass can be used for oversized, torn, or damaged
originals, and for books and magazines.
1. Open the automatic document feeder and place single
documents face down on the platen glass aligned with
the rear left corner.
2. The default document size is 8.5 x 11” or A4. For other
sized documents, change the Original Size option. Refer
to Copy Options.
Note: Documents are only scanned once even when
several copies are selected.

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Media Output Locations

Media Output Locations
Note: Some features may not be available on your model. Check your machine type in Getting
Started.

The machine has two output locations:
• Output tray, face down, up to a maximum of 120 sheets
of 20 lb (80 g/m²) paper, 10 transparencies and 10
sheets of labels.

•

Rear cover, face up, one sheet at a time.

The machine sends output to the output tray by default. If
special media, such as envelopes, print out with wrinkles, curl,
creases, or black bold lines, the rear cover should be used for
the output. Open the rear cover and keep it open while
printing one sheet at a time.
Note: The rear cover output can only be used for simplex
jobs. Duplex printing with the rear door open will cause
paper jams.

Using the Output Tray
The output tray collects printed paper face down, in the order in which the sheets were printed. The
output tray should be used for most jobs.
To use the output tray, make sure that the rear cover is closed.
Notes:
•
•

94

If paper coming out of the output tray has problems, such as excessive curl, try printing
to the rear cover.
To reduce paper jams, do not open or close the rear cover while the printer is printing.

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Media Output Locations

Using the Rear Cover
When using the rear cover, paper comes out of the machine
face up. Printing from the manual feed slot to the rear cover
provides a straight paper path and might improve the output
quality when printing on special media. Whenever the rear
cover is open, the output is delivered there.
Note: The rear cover output can only be used for simplex
jobs. Duplex printing with the rear cover open causes
paper jams.
CAUTION: The fuser area inside the rear cover of your machine becomes very hot when in use.
Take care when you access this area.

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Media Output Locations

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Print

4

This product produces high quality prints from electronic documents. You can access the printer from
your computer by installing the appropriate printer driver. To access the many printer drivers which can
be used with your machine, refer to the driver CD or download the latest versions from the Xerox Web
site at www.xerox.com.
This chapter includes:
• Printing using Windows
• Xerox Easy Printer Manager (EPM)
• Printing using Macintosh
• Printing using Linux
• Printing using Unix

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Printing using Windows

Printing using Windows
The following provides an overview of the print procedure and features available when printing using
Windows.
Notes:
•
•

Some options may be unavailable depending on your printer model and configuration.
Images are representative only.

Print Procedure
Documents can be printed from your computer using the printer drivers supplied. The printer driver
must be loaded on each PC which uses the machine for printing.
Note: When you select an option in Printing Properties or Preferences, you may see a warning
mark
and a
1.
2.
3.

4.
5.

or

.A

mark means you can select that certain option but it is not recommended,

mark means you cannot select that option due to the machine setting or environment.

Select Print in your application.
From the Printer: Name drop- down menu, select your machine.
Select Properties or Preferences to make your print selections on the individual tabs. For more
information refer to the following:
• Favorites Tab
• Basic Tab
• Paper Tab
• Graphics Tab
• Advanced Tab
• Earth Smart Tab
• Xerox Tab
Select OK to confirm your selections.
Select OK to print your document.

Favorites Tab
The Favorites tab lists lists default favorites and user-generated favorites.
The Favorites option, which is visible on each tab except for the Xerox tab, allows you to save the
current preferences for future use.
To save a Favorites item, follow these steps:
1. Change the settings as needed on each tab.
2. Click Save.
3. Enter a name and a description, and then select the desired icon.

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Printing using Windows

4.

Click OK. When you save Favorites, all current driver settings are saved.

To use a saved setting, select it in the Favorites tab. The machine is now set to print according to the
settings you have selected.
To delete a saved setting, select it in the Favorites tab and click Delete.
Note: Only user-generated favorites can be deleted.

Preview Tab
The Preview tab, in the right panel, is visible only on the Favorites tab. It displays a graphical summary
of your selections.

Details Tab
The Details tab, in the right panel, is visible only on the Favorites tab. It displays a summary of the
selected Favorite and notes incompatioable options.

Paper Tab
The Paper tab, in the right panel, is visible on each main tab except for the Favorites and Xerox tabs. It
displays a graphical summary of your selections.

Device Tab
The Device tab, in the right panel, is visible on each main tab except for the Favorites and Xerox tabs. It
displays a summary of the device settings.

Printer Status
Note: The Printer Status window and its contents shown in this user guide may differ depending
on the machine or operating system in use.
The Printer Status option, which is visible on each tab, monitors and informs you of the machine
status. The Xerox Printer Status dialog includes the following options:

Toner Level
You can view the level of toner remaining in each toner cartridge. The machine and the number of
toner cartridge(s) shown in the window may differ depending on the machine in use. Some machines
do not have this feature.

Option
You can set printing job alert related settings.

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Printing using Windows

Order Supplies
You can order replacement toner cartridge(s) from online.

User’s Guide
This button opens the user guide when an error occurs. You can then open the troubleshooting section
in the user guide.

Basic Tab
The Basic tab provides selections for the print mode to use and options to adjust how the document
appears on the printed page. These options include orientation settings, quality settings, layout
options, and 2-sided printing settings.
Note: Some options may be unavailable depending on your printer model and configuration.

Orientation
Orientation allows you to select the direction in which information is printed on a page.
• Portrait: Prints across the width of the page, letter style.
• Landscape: Prints across the length of the page, spreadsheet style.
•

Rotate 180 Degrees: Allows you to rotate the page 180 degrees.

Layout Options
Layout Options allow you to select a different layout for your output. You can select the number of
pages to print on a single sheet of paper. To print more than one page per sheet, the pages will be
reduced in size and arranged in the order you specify.
• Single Page Per Side: Use this option if the layout does not require changing.
• Multiple Pages Per Side: Use this option to print multiple pages on each page. You can print up to
16 pages on one sheet. Select the number of images required on each side, the page order and if
borders are required.
• Poster Printing: Use this option to divide a single-page document onto 4, 9 or 16 segments. Each
segment will be printed on a single sheet of paper for the purpose of pasting the sheets together
to form one poster-size document. Select Poster 2x2 for 4 pages, Poster 3x3 for 9 pages, or Poster
4x4 for 16 pages. Then choose the overlap amount in mm or inches.
• Booklet Printing: This allows you to print your document on both sides of the paper and arrange
the pages so that the paper can be folded in half after printing to produce a booklet.
Page Border: Use this option to select from a variety of borders for your output.

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2-Sided Printing
You can print on both sides of a sheet of paper. Before printing, decide how you want your document
oriented.
Note: Some features may not be available on your model.
•
•
•
•
•

Printer Default: If you select this option, this feature is determined by the settings made on the
control panel of the printer.
None: The document is printed single-sided.
Long Edge: This is the conventional layout used in book binding.
Short Edge: This is the type often used with calendars.
Reverse 2-Sided Printing: The document is printed two-sided and the second side images are
rotated 180 degrees.

Paper Tab
Use the Paper Tab options to set the basic paper handling specifications when you access the printer
properties.

Copies
This allows you to choose the number of copies to be printed. You can select 1 to 999 copies.

Paper Options
•

•
•
•

•
•

Original Size: This allows you to set the size of the original you are printing. If the required size is
not listed in the Size box, select Edit: When the Custom Paper Size Settings window appears, set
the paper size and select OK. The setting appears in the list so that you can select it.
Output Size: This allows you to set the size of paper required for printing.
Percentage: Use this option to change the contents of a page to appear larger or smaller on the
printed page. Enter the scaling rate in the Percentage input box.
Source: Use this option to select the paper tray required. Use Manual Feeder when printing on
special materials like envelopes and transparencies. If the paper source is set to Auto Select, the
printer automatically selects the paper source based on the requested size.
Type: Set Type to correspond to the paper loaded in the tray selected. This will provide the best
quality printout. If printing Envelopes, ensure Envelope is selected.
Advanced: The advanced paper options allow you to select a different paper source for the first
page of your document.
• First Page: To have the first page printed on a different paper type from the rest of the
document select the paper tray containing the paper required.
• Source: Use this option to select the paper tray required. Use Manual Feeder when printing
on special materials like envelopes and transparencies. If the paper source is set to Auto
Select: The printer automatically selects the paper source based on the requested size.

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Graphics Tab
Use the following options to adjust the print quality for your specific printing needs.

Quality
This option allows you to select Standard or High Resolution graphics.

Font/Text
•
•

All Text Black: Select this check box to have all text in your document print in solid black,
regardless of the color it appears on the screen.
Advanced: Use this option to set font options. True Type fonts can be downloaded as Outline or
Bitmap Images or printed as Graphics. Select the Use Printer Fonts option if the fonts do not
require downloading and the printer fonts should be used.

Graphic Controller
•

Advanced: Use this option to adjust the brightness and contrast levels.

Toner Saver
•

Select On to save toner.

Advanced Tab
You can select Advanced output options for your document, such as watermarks or overlay text.

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Watermark
This option allows you to print text over an existing document. There are several predefined
watermarks that come with the printer which can be modified, or you can add new ones to the list.
Using an Existing Watermark
Select the required watermark from the Watermark drop-down list. You will see the selected watermark
in the preview image.
Creating a Watermark
1. Select Edit from the Watermark drop-down list. The Edit Watermark window appears.
2. Enter a text message in the Watermark Message box. You can enter up to 40 characters. The
message displays in the preview window. When the First Page Only box is checked, the watermark
prints on the first page only.
3. Select the watermark options. You can select the font name, style, size, or shade from the Font
Attributes section and set the angle of the watermark from the Message Angle section.
4. Select Add to add the new watermark to the list.
5. When you have finished editing, select OK.
Editing a Watermark
1. Select Edit from the Watermark drop-down list. The Edit Watermark window appears.
2. Select the watermark you want to edit from the Current Watermarks list and change the
watermark message options.
3. Select Update to save the changes.
4. When you have finished editing, select OK.
Deleting a Watermark
1. Select Edit from the Watermark drop-down list. The Edit Watermark window appears.
2. Select the watermark you want to delete from the Current Watermarks list and select Delete.
3. Select OK.

Overlay
An overlay is text and/or images stored on the computer hard disk drive as a special file format that
can be printed on any document. Overlays are often used to take the place of preprinted forms and
letterhead paper.
Note: This option is only available when you use the PCL6 Printer Driver.
Creating a New Page Overlay
To use a page overlay, you must first create one containing your logo or another image.
1. Create or open a document containing text or an image for use in a new page overlay. Position the
items exactly as you want them to appear when printed as an overlay.
2. Select Edit from the Overlay drop-down list. The Edit Overlay window appears.
3. Select Create and type a name in the File name box. Select the destination path, if necessary.
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4.
5.

Select Save. The name appears in the Overlay List box.
Select OK.
Note: The overlay document size must be the same as the documents you print with the overlay.
Do not create an overlay with a watermark.

6.
7.
8.

Select OK on the Advanced tab page.
Select OK in the main Print window.
An Are you Sure? message displays. Select Yes to confirm.

Using a Page Overlay
1. Select the required overlay from the Overlay drop-down list box.
If the overlay file you want does not appear in the overlay list, select the Edit button and Load
Overlay, and select the Overlay file.
If you have stored the overlay file you want to use in an external source, you can also load the file
when you access the Load Overlay window.
After you select the file, select Open. The file appears in the Overlay List box and is available for
printing. Select the overlay from the Overlay List box.
2. If necessary, select Confirm Page Overlay When Printing. If this box is checked, a message
window appears each time you submit a document for printing, asking you to confirm your wish to
print an overlay on your document.
If this box is not checked and an overlay has been selected, the overlay automatically prints with
your document.
3. Select OK.
Deleting a Page Overlay
1. Select Edit from the Overlay drop-down list. The Edit Overlay window appears.
2. Select the Overlay you want to delete from the Overlay List box.
3. Select Delete Overlay. When a confirming message window appears, select Yes.
4. Select OK.

Output Options
Select the required Print order from the drop-down list box:
• Normal: All pages are printed.
• Reverse All Pages: Your printer prints all pages from the last page to the first page.
• Print Odd Pages: Your printer prints only the odd numbered pages of the document.
• Print Even Pages: Your printer prints only the even numbered pages of the document.
Select the Skip Blank Pages check box if you do not want blank pages to be printed.
To add a binding margin, select the Manual Margin check box and select Details to select the margin
position and width.

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Earth Smart Tab
The Earth Smart tab provides options to decrease the amount of energy and paper used in the
printing process and displays a visual representation of the savings made.
Note: This Tab option may be unavailable depending on your machine configuration.

Type
The Type drop-down list is used to select the main Earth Smart option for the printer.
• None: No energy or paper saving options are automatically selected.
• Earth Smart Printing: When this option is selected, 2 Sided Printing, Layout, Skip Blank Pages,
and Toner Save can be customized to suit requirements.
• Printer Default:This option automatically selects the printer default settings.

Result Simulator
This area of the Earth Smart Tab shows a visual representation of the estimated energy and paper
savings based on the selections made.

Default Earth Smart PC Driver Print Settings
Printer

2-Sided

N-Up

Skip Blank Pages

Toner Save

WorkCentre 3215NI

Not available

2Up

On

On

WorkCentre 3225DN

Long Edge

2Up

On

On

WorkCentre 3225DNI

Long Edge

2Up

On

On

Default Earth Smart Copy Settings
Printer

2-Sided

N-Up

Skip Blank Pages

Toner Save

WorkCentre 3215NI

Not available

2Up

Not available

Not available

WorkCentre 3225DN

Long Edge

2Up

Not available

Not available

WorkCentre 3225DNI

Long Edge

2Up

Not available

Not available

Selecting the EarthSmart On-forced Option in CWIS
The On-forced option, available via CWIS, allows an administrator to prevent user changes to the
Earth Smart settings.
1. At your workstation, open the web browser and enter the IP Address of the machine in the
Address Bar.
2. Press Enter on your keyboard.
3. Select Login at the top of the CentreWare Internet Services screen.
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4.
5.
6.
7.
8.
9.

Enter the Administrator User Name (admin) and Password (1111), and select Login.
Select Earth Smart OFF (or ON) at the top of the screen to access Earth Smart.
In the Earth Smart Mode dialog, select On-forced.
Enter the Password.
Select Apply.
Select OK.

Xerox Tab
This tab provides version and copyright information as well as links to drivers and downloads, supplies
ordering, and the Xerox Web site.

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Xerox Easy Printer Manager (EPM)
Xerox Easy Printer Manager is a Windows-based application that combines Xerox machine settings
into one location. Xerox Easy Printer Manager conveniently combines device settings as well as
printing/scanning environments, settings/actions, Scan to PC, and Fax to PC. All of these features
provide a gateway to conveniently use Xerox devices.
Xerox Easy Printer Manager installs automatically during driver installation.

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Printing Using Macintosh
This section explains how to print using a Macintosh. You need to set the print environment before
printing. Refer to Installation and Setup.

Printing a Document
When you print with a Macintosh, you need to check the printer driver setting in each application you
use. Follow the steps below to print from a Macintosh.
1. Open the document you want to print.
2. Open the File menu and select Page Setup (Document Setup in some applications).
3. Choose your paper size, orientation, scale, and other options. Make sure that your machine is
selected and select OK.
4. Open the File menu and select Print.
5. Choose the number of copies you want and indicate which pages you want to print.
6. Select Print.

Changing Printer Settings
You can use advanced printing features provided by your machine.
Open an application and select Print from the File menu. The machine name which appears in the
printer properties window may differ depending on the machine in use. Except for the name, the
composition of the printer properties window is similar to the following.
Note: The setting options may differ depending on the printer and the Macintosh OS version.

TextEdit
This option allows you to print a header and footer.

Print Features
Set Media Type to correspond to the paper loaded in the tray from which you want to print. This will
let you get the best quality printout. If you load a different type of print material, select the
corresponding paper type.

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Layout
The Layout option provides options to adjust how the document appears on the printed page. You can
print multiple pages on one sheet of paper.
Two-Sided: Allows you to print a double -side document.
Reverse page orientation: Allows you to reverse the page orientation (rotate 180 degrees). For
example, to print the top of a document on the left edge of the paper, select landscape orientation
and select Reverse Page Orientation.

Paper Handling
This option allows you to to set these basic paper handling specifications: Collate Pages, Pages to
Print, Page Order, Scale to fit paper size.

Cover Page
This option allows you to print a cover page before or after the document.

Supply Levels
This option shows the current toner level.

Graphics
This option allows you to select the printing resolution. The higher the setting, the sharper the clarity of
printed characters and graphics. The higher setting also may increase the time it takes to print a
document.

Printing Multiple Pages on One Sheet
You can print more than one page on a single sheet of paper. This feature provides a cost-effective way
to print draft pages.
1. Open an application, and select Print from the File menu.
2. Select Layout from the drop-down list under Pages. In the Pages per Sheet drop-down list, select
the number of pages you want to print on one sheet of paper.
3. Select the other options you want to use.
4. Select Print. The machine prints the selected number of pages you want to print on one sheet of
paper.

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Two Sided Printing
You can print on both sides of the paper.
1. From your Macintosh application, select Print from the File menu.
2. Select Layout from the drop-down list under Orientation.
3. Select On from the Two Sided Printing option.
4. Select the other options you want to use and select Print.

Using AirPrint
AirPrint is a software feature that allows for driverless printing from Apple iOS-based mobile
devicesand Macintosh OS-based devices. AirPrint-enabled printers let you print directly from a
Macintosh or from an iPhone, iPad, or iPod touch. For more information, refer to the topic AirPrint in
Installation and Setup in this user guide.

Using Google Cloud Print
Google Cloud Print is a service that allows you to print to a printer using your smart phone, tablet, or
any other web-connected devices. For more information, refer to the topic Google Cloud Print in
Installation and Setup in this user guide.

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Printing Using Linux
Printing from Applications
There are a lot of Linux applications that allow you to print using Common Unix Printing System
(CUPS). You can print on your machine from any such application.
1. Open an application, and select Print from the File menu.
2. Select Print directly using lpr.
3. In the LPR GUI window, select the machine from the printer list and select Properties.
4. Change the print job properties using the following four tabs displayed at the top of the window.
• General: This option allows you to change the paper size, the paper type, and the orientation
of the documents. It enables the duplex feature, adds start and end banners, and changes
the number of pages per sheet.
• Text: This option allows you to specify the page margins and set the text options, such as
spacing or columns.
• Graphics: This option allows you to set image options that are used when printing image
files, such as color options, image size, or image position.
• Advanced: This option allows you to set the print resolution, paper source, and destination.
5. Select Apply to apply the changes and close the Properties window.
6. Select OK in the LPR GUI window to start printing.
The Printing window appears, allowing you to monitor the status of your print job.

Printing Files
You can print many different file types on your machine using the standard CUPS utility, directly from
the command line interface. However, the drivers package replaces the standard lpr tool with a much
more user-friendly LPR GUI program.
To print any document file:
1. Type lpr  from the Linux shell command line and press Enter. The LPR GUI window
appears.
2. When you type only lpr and press Enter, the Select file(s) to print window appears first. Select
any files you want to print and select Open.
3. In the LPR GUI window, select your machine from the list, and change the print job properties.
4. Select OK to start printing.

Configuring Printer Properties
Using the Printer Properties window provided by the Printers configuration, you can change the various
properties for your machine as a printer.
1. Open the Unified Driver Configurator.
If necessary, switch to Printers configuration.
2. Select your machine on the available printers list and select Properties.
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3.

4.

112

The Printer Properties window opens.
The following five tabs display at the top of the window:
• General: This option allows you to change the printer location and name. The name entered
in this tab displays on the printer list in Printers configuration.
• Connection: This option allows you to view or select another port. If you change the machine
port from USB to parallel or vice versa while in use, you must re-configure the machine port in
this tab.
• Driver: This option allows you to view or select another machine driver. Selecting Options you
to set the default device options.
• Jobs: This option shows the list of Print jobs. Select Cancel job to cancel the selected job and
select the Show completed jobs check box to see previous jobs on the job list.
• Classes: This option shows the class that your machine is in. Select Add to Class to add your
machine to a specific class or select Remove from Class to remove the machine from the
selected class.
Select OK to apply the changes and close the Printer Properties window.

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Printing Using Unix
Printing Files
After installing the printer, choose any of the images, text, PS to print.
1. Execute “printui ” command. For example, if you are printing “document1”
use printui document1 command.
This will open the Unix printer driver Print Job Manager in which the user can select various print
options.
2. Select a printer that has already been added.
3. Select the printing options from the window such as Page Selection.
4. Select how many copies are needed in Number of Copies.
5. Press OK to start the print job.

Configuring Printer Properties
The Unix printer driver Print Job Manager allows you to configure various print options using the
printer Properties option. The following hot keys may also be used: H for Help, O for OK, A for Apply,
and C for Cancel.

General Tab
•
•
•
•
•
•
•

Paper Size: Set the paper size as A4, Letter, or other paper sizes, according to your requirements.
Paper Type: Choose the type of the paper. Options available in the list box are Printer Default,
Plain, and Thick.
Paper Source: Select from which tray the paper is used. By default, it is Auto Selection.
Orientation: Select the direction in which information is printed on a page.
Duplex: Print on both sides of paper to save paper.
Multiple pages: Print several pages on one side of the paper.
Page Border: Choose any of the border styles (e.g., Single-line hairline, Double-line hairline)

Image Tab
In this tab, you can change the brightness, resolution, or image position of your document.

Text Tab
Use this tab to set the character margin, line space, or the columns of the actual print output.

Margins Tab
•

Use Margins: Set the margins for the document. By default, margins are not enabled. The user
can change the margin settings by changing the values in the respective fields. Set by default,
these values depend on the page size selected.
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•

Unit: Change the units to points, inches, or centimeters.

Printer-Specific Settings Tab
Select various options in the JCL and General frames to customize various settings. These options are
specific to the printer and depend on the PPD file.

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Copy

5

This chapter includes:
• Copy Procedure
• Copy Options
• Using the Layout Options
• Media Output Locations

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Copy Procedure
This section describes the basic procedure for making copies:
• Load Documents
• Select the Features
• Enter the Quantity
• Start the Job
• Stop the Copy Job
If an authentication feature is enabled, you may need an account before using the machine. To get an
account, or for more information, contact your System Administrator.

Load Documents
Documents can be loaded either into the automatic document feeder or onto the platen glass.
Note: Some options may be unavailable depending on your machine configuration.

Automatic Document Feeder
The automatic document feeder can hold a maximum of 40 originals of 20 lb (80 g/m²) thickness.
1. Load documents to be scanned face up in the input tray
of the automatic document feeder with the top of the
document to the left of the tray.
2. Move the document guide to just touch both sides of the
document.

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Platen Glass
The platen glass can be used for oversized, torn, or damaged originals, and for books and magazines.
1. Open the automatic document feeder and place single
documents face down on the platen glass aligned with
the rear left corner.
2. The default document size is 8.5 x 11” or A4. For other
sized documents, change the Original Size option. For
more information, refer to Copy Options.

Select the Features
Various features can be selected for your copy job. Copy options are available through the Menu
button. Once you have made a selection, press Back to return to the Ready screen.
Note: Some options may be unavailable depending on your machine configuration.
1.

2.
3.
4.
5.

Press Copy on the control panel.
The paper tray is the default paper supply. Open
the manual feed slot to feed individual types of
stock, for example, letterhead or labels for
one-off jobs. For more information, refer to Paper
and Media.
Press Menu on the control panel.
Press the up/down arrows to display the desired
feature and press OK.
Press the up/down arrows to display the desired option and press OK to save your selections. For
more information about programming options, refer to Copy Options.
Press Back to return to the top level menu.

Enter the Quantity
Note: Some options may be unavailable depending on your machine configuration.

•

The maximum copy quantity is 99.

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•

Use the keypad or the up/down arrows on the control panel to enter the number of copies
required. The number entered is displayed in the lower right-hand corner of the display.
Note: To cancel an incorrect entry, press Clear All and enter the correct quantity.

Start the Job
1.
2.

Press Start. Each document is scanned only once.
If using the document glass to scan 1-2 sided originals, the machine displays a message when
ready to scan side 2. Continue scanning until all sides have been scanned.
The images are scanned and the copy job is printed.

Stop the Copy Job
To cancel an active copy job, on the control panel, press Stop.

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Copy Options
Your machine provides the following options to customize your Copy jobs. Use the Menu button to
access the options.
Notes:
•
•

Some options may be unavailable depending on your machine configuration.
If you press Clear All while setting the Copy options, all of the options you have set for
the current Copy job will be canceled and return to their default status after the machine
completes the Copy job in progress.

Feature

Description

Options

Original Size

Allows you to specify the
size of the image to be
scanned.

•
•
•
•
•
•
•

Reduce/Enlarge

Originals can be reduced
or enlarged between 25%
and 400%.

• 100 %: Produces an image on the copies the same size
as the image on the original.
• Presets: The 9 most commonly used reduce/enlarge
percentages have been provided as preset options.
These preset options can be customized by your
System or Machine Administrator to meet individual
needs.
• Auto Fit: Reduces or enlarges the image on the copies
based on the size of the original and the size of the
selected output paper.
• Custom. Use the keypad or the up/down arrows to
enter the percentage required.

2 Sided

A4
A5
B5 (JIS)
Letter
Executive
Folio (available only when an original is in the ADF)
Legal (available only when an original is in the ADF)

Select the required 2 Sided option using the up/down
arrows and press OK.
• 1 1 Sided: Use this option for 1 sided originals
when 1 sided copies are required.
• 1 2 Sided: Use this option for 1 sided originals
when 2 sided copies are required.
• 1 2 Sided, Rotate Side 2: This option produces 2
sided copies from 1 sided originals and rotates 180
degrees every second side image. Use this option to
create documents which can be read in a head to toe
manner, for example, a calendar.

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Feature

Description

Options

Lighten/Darken

Adjusts the lightness or
darkness of the output.

• Lighten +1 to +5: Lightens the image in increments to
the lightest setting of Lighten +5; works well with dark
print.
• Normal: Works well with standard typed or printed
originals.
• Darken +1 to +5: Darkens the original in increments
to the darkest setting of Darken +5; works well with
light print.

Original Type

The Original Type setting
is used to improve the
image quality by selecting
the document type for the
originals.

• Text: Use for originals containing mostly text.
• Text/Photo: Use for originals with mixed text and
photographs.
• Photo: Use when the originals are photographs.

Collation

Places printed pages in
order.

• On: Defines the page sequence for printing.
• Off: Select if collation is not required.

Layout

This option is used to copy
multiple documents onto
one sheet of paper, copy
from book originals, create
booklet output, and
produce documents which
can be pasted together to
make a poster.

• Normal: Select this option to match the layout of the
originals.
• 2 Up: This feature is used to copy two documents, in a
reduced size, onto one sheet of paper.
• 4 Up: This feature is used to copy four documents, in a
reduced size, onto one sheet of paper.
• ID Card Copy: The machine prints one side of the
original on the upper half of the paper and the other
side on the lower half without reducing the size of the
original.
Refer to Using the Layout Options for instructions.

Adjust Bkgd.

Use to print an image
without its background.
This feature reduces or
eliminates the dark
background resulting from
scanning colored paper or
newspaper originals.

• Off: Select if Background Adjustment is not required.
• Auto: Select to optimize the background.
• Enhance Lev 1 - 2: Select a higher number for a more
vivid background.
• Erase Lev. 1-4: Select a higher number for a lighter
background.

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Using the Layout Options
This option is used to copy multiple documents onto one sheet of paper, copy from book originals,
create booklet output, and produce documents which can be pasted together to make a poster.
Note: Some options may be unavailable depending on your machine configuration.

2 Up or 4 Up Copying
This feature is used to copy two or more documents, in a
reduced size, onto one sheet of paper. It is ideal for creating
handouts, storyboards, or documents used for archival
purposes.
Note: Originals must be loaded in the automatic
document feeder when using this feature.
1.
2.
3.
4.

Press Copy on the control panel.
Press Menu on the control panel.
Press the up/down arrows to display Layout and press OK.
Select the option required:
• Normal: Copies an original onto one sheet of paper.
• 2 Up: Copies two separate originals onto one sheet of paper.
• 4 Up: Copies four separate originals onto one sheet of paper.
Note: For landscape originals, place the top of the document at the back of the feeder. For portrait
originals, place the top of the document to the left.

5.
6.

Select OK to save your selections and press Back to return to the top level menu.
Load originals and press Start.

ID Copy
The machine prints one side of the original on the upper half
of the paper and the other side on the lower half without
reducing the size of the original. This feature is helpful for
copying a small-sized item, such as a business card.
Note: This Copy feature is available only when you place
originals on the platen glass. If the original is larger than
the printable area, some portions may not be printed.
Your machine can print 2 sided originals on one sheet of A4,
Letter, Legal, Folio, Executive, B5, A5, or A6 paper.
1. Press Copy on the control panel.
2. Press Menu on the control panel.
3. Press the up/down arrows to select Layout and press OK.
4. Press the up/down arrows to select ID Card Copy and press OK.
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5.
6.

7.

Press Menu to return to the top level menu.
Place the front side of the original face down on the
platen glass, aligned with the tip of the registration
arrow and close the automatic document feeder.
Press Start.
Place Front Side Press OK appears on the display. Press
OK on the control panel.
Your machine begins scanning the front side and shows
Place Rear Side Press Start.

8.

Turn the original over and place the rear side of the
original face down on the platen glass and close the
automatic document feeder.

9.

Press Start on the control panel to begin copying.

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Media Output Locations
The machine has two output locations:
• Output tray, face down, up to a maximum of 120 sheets
of 20 lb (80 g/m²) paper.

•

Rear cover, face up, one sheet at a time.

The machine sends output to the output tray by default. If special media, such as envelopes, print out
with wrinkles, curl, creases, or black bold lines, the rear cover should be used for the output. Open the
rear cover and keep it open while printing one sheet at a time.
Note: The rear cover output can only be used for simplex jobs. Duplex printing with the rear door
open will cause paper jams.

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Using the Output Tray
The output tray collects printed paper face down, in the order in which the sheets were printed. The
output tray should be used for most jobs. When the output tray is full, a message displays on the
control panel.
To use the output tray, make sure that the rear cover is closed.
Notes:
•
•

If paper coming out of the output tray has problems, such as excessive curl, try printing
to the rear cover.
To reduce paper jams, do not open or close the rear cover while the printer is printing.

Using the Rear Cover
When using the rear cover, paper comes out of the machine
face up. Printing from the bypass tray to the rear cover
provides a straight paper path and might improve the output
quality when printing on envelopes or special media.
Whenever the rear cover is open, the output is delivered there.
Note: The rear cover output can only be used for simplex
jobs. Duplex printing with the rear cover open causes
paper jams.
CAUTION: The fuser area inside the rear cover of your
machine becomes very hot when in use. Take care when
you access this area.

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Scan

6

This chapter includes:
• Scanning Overview
• Windows Scanning
• Macintosh Scanning
• Linux Scanning
• Scan Using TWAIN
• Scan using WIA Driver

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Scanning Overview

Scanning Overview
The Scan feature enables users to create a digital version of a hard copy document which can be sent
to a computer over the network or through a USB connection. The document can be scanned in color,
grayscale, or black and white, and the digital file can then be sent to a specified destination.
Before you begin the scan process, ensure that your machine has been set up for the scan function at
install. For instructions on setting up and configuring the Scan function, refer to Installation and Setup.
This section provides instructions for scanning to a PC/network using one of three operating systems:
Windows, Macintosh, or Linux. Follow the directions for the operating system appropriate to your
computer system.
The following options are available from the Scan button on the control panel:
• Scan to PC: You can scan a document to a PC connected to the device in one of two ways:
• Local PC: For scanning to a PC connected directly to the WorkCentre 3215/3225 via a USB
cable. For Windows scanning, the Printer Driver with Easy Printer Manager must be installed
on your PC prior to use. For Macintosh scanning, the Printer Driver with Image Capture or
Xerox Scan Assistant must be installed.
• Network PC: Use this option to scan data to a networked PC. For Windows, the Printer Driver
with Easy Printer Manager must be installed on your PC prior to use. For Macintosh scanning,
the Printer Driver with Image Capture or Xerox Scan Assistant must be installed.
• Web Services for Devices (WSD): Use this option to scan to applications or computers that
support Microsoft's Web Services for Devices. This option was designed for Windows Vista and
also works with Windows 7 and Windows 8. The WSD process initiates a scan and forwards it to an
address designated by the Windows event, from your PC or from the machine.
Note: Some options may be unavailable depending on your machine configuration.

Scan Process
The basic procedure for scanning using a PC connected to the WorkCentre 3215/3225 is:
At your computer:
• Ensure that the scan function is enabled at the WC3215/3225 and has established a connection
with your computer
At the Xerox machine:
• Load the documents
At the Xerox machine OR at your computer
• Select the scan connection type: Local PC, Network PC, or WSD (Windows only)
• Select the scan destination
• Select the scan job features
• Start the job
• If necessary, stop the job.

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Scanning Methods
Your machine offers the following ways to scan an image using a local connection:
• TWAIN: TWAIN drivers handle the communication between computer software and the scanning
device. This feature can be used via a local connection or a network connection in various
operating systems. Refer to Scan Using TWAIN.
• WIA (Windows Image Acquisition): To use this feature your computer must be connected to the
machine via a USB cable and running Windows Vista or Windows 7. Refer to Scan Using WIA
Driver.

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Windows Scanning
Process Checklist
•
•

•

•

Ensure the Scan function has been set up for your machine. See Installation and Setup for further
details.
Ensure Xerox Easy Printer Manager application is installed. This application is provided with the
Xerox WC3215/3225 printer driver. Easy Printer Manager is an easy way to choose scan settings
and manage machine operations.
Once you have enabled the Scan function and set up your Scan settings, any scan job can be
initiated from your computer or the Xerox machine once the original is placed in the scanner or
ADF.
If an authentication or security feature is enabled, you may need an account before using the
machine. To get an account, or for more information, contact the System Administrator.
Note: Some options may be unavailable depending on your machine configuration and the Scan
features and destination selected.

Enable Scan to PC
1.
2.
3.
4.
5.

6.

7.
8.

At your computer, open the Xerox Easy Printer Manager application: Open the Start menu, select
Programs or All Programs, select Xerox Printers, select Xerox Easy Printer Manager.
At the top of the Easy Printer Manager window, select the Switch to Advanced Mode button.
Select the Scan to PC Settings button at top of window.The Scan to PC Settings screen appears.
Select Enable Scan from Device Panel.
Select the scan features you will use in scanning to the machine in Scan Settings:
• Output Color
• Resolution
• Original Size
Select your File Settings:
• Save to: where on your computer you want your scanned file to be saved
• File Format
• Actions after Saving: notification when scanning complete and other options.
Click the Image tab to make further feature selections for Scan Settings.
Select Save at the bottom of screen to save your scan and file settings.
Note: You can also select Default to set the machine to scan using the default settings.
Note: These settings will be confirmed at the machine when you send the fax from the control
panel.

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Load Documents
Documents can be loaded either into the automatic document feeder or onto the platen glass.

Automatic Document Feeder
The automatic document feeder can hold a maximum of 40 originals of 20 lb (80 g/m²) thickness.
1. Load documents to be scanned face up in the input tray of the automatic document feeder with
the top of the document to the left of the tray.
2. Move the document guide to just touch both sides of the document.

Platen Glass
The platen glass can be used for oversized, torn, or damaged originals and for books and magazines.
1. Open the automatic document feeder and place single
documents face down on the platen glass aligned with the
rear left corner.
2. The default document size is 8.5 x 11” or A4 (depending on
the country of installation). For other sized documents,
change the Original Size option. Refer to Scan Options for
further information.

Select the Scan Destination
When you select the Scan button on the left side of the control
panel, two options appear in the user interface: Scan to PC and
Scan to WSD.
When you select Scan to PC, you must choose the type of connection: Local or Network PC.
Note: If a computer is not connected to the machine via the USB port, the Scan to Local PC option
will not appear in the user interface. Once you connect a computer to the machine via the USB,
that option for scanning will appear.
Note: If you have not set up scan in Easy Printer Manager from your PC, your PC will not appear as
a destination in the Scan Menu at the machine.

Scan to Local PC
To use Scan to Local PC, the machine must be connected to your PC or workstation via a USB cable. The
scan driver must be installed on your PC prior to use. For driver installation instructions, refer to the
Installation and Setup section.
1. Press the Scan button on the control panel.
2. Scan to PC appears in the user interface. Press OK.
3. Press the up/down arrows to select Local PC.
4. Press OK. If you see the Not Available message, check the port connection and/or scan setup.
5. Press the up/down arrows to select the scan destination you want and press OK.

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Scan to Network PC
Make sure that your machine is connected to a network. Make sure the scan driver has been installed
and scan has been enabled. For instructions, see Installation and Setup.
1. Press Scan on the control panel.
2. Scan to PC appears in the user interface. Press OK.
3. Press the up/down arrows to select Network PC.
4. Press OK. If you see the Not Available message, check the connection and/or setup.
5. In the Destination List that appears, press the up/down arrows to find the name of the computer
that you want to receive the scan and press OK.

Scan to WSD
Using this option you can scan to applications or computers that support Microsoft's Web Services for
Devices.
1. Press Scan on the control panel.
2. Press the up/down arrows to select WSD and press OK.
3. Scroll until the Destination you want appears and press OK.
4. At the Profile List prompt, which is confirming where you want your scan file stored on your
computer, press the up/down arrows to select the correct location/event profile and press OK.

Select the Features
Once you have selected the mode of connection, you can select the features needed for your scan job.
Note: Some of the following options may be unavailable depending on your machine
configuration and the scan method selected.
5.

The following features are available through the machine’s Menu button for Scan to Local PC and
Scan to Network PC, and also in your computer’s Scan interface for each operating system.
Output Color

Sets the color mode of the scanned image: Color, Grayscale, or Black and
White.

Resolution

Sets the image resolution: 100 dpi, 200 dpi, 300 dpi or 600 dpi. A higher
resolution increases the file size.

Original Size

Set the size of the original(s) being scanned: Letter, Executive, A4, A5, B5
(JIS).

File Format

Sets the file format of the saved image: Multi-page PDF, Single-page
PDF, Multi-page TIFF, Single-page TIFF, JPEG.

At the machine’s user interface, scroll until the feature you want appears and then press OK. Select
the setting required and press OK.

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Start the Job
Once you have placed the document you wish to scan and chosen the job features, you can initiate the
scan at either the machine or your PC.
1. Press the Start button at the machine OR at your PC.
2. Your machine begins scanning the original, and then asks if you want to scan another page.
3. To scan another page, press the up/down arrows to select Yes and press OK. Load an original and
press Start. Otherwise, select No and press OK.
The images are scanned and sent to the destination selected in the job.

Stop the Job
To cancel an active Scan job.
1. Press the Stop button on the control panel. The machine will stop scanning and delete the file and
the job, and move on to the next job.

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Macintosh Scanning
This section describes the basic procedure for scanning using a Macintosh computer running Mac OS X
10.5 or later:
• Load Documents
• Select the Scan Destination
• Select the Features
• Start the Job
• Stop a Job (if necessary).

Process Checklist
•
•

Ensure the Scan function has been set up for your Xerox machine. See Installation and Setup for
further details.
Determine which application you will use to scan your documents. Ensure the application is loaded
on your Macintosh computer and ready to use.
• Image Capture is a Macintosh application that provides an easy way to choose scan settings
and perform a scan job.
• Scan Assistant is a Xerox utility that is automatically installed with the your Xerox Printer
Driver. It provides an interface to select a scanner and to adjust Scan settings and start the
scanning process directly from your computer.
Note: Some options may be unavailable depending on your machine configuration and the Scan
features and destination selected.

Load Documents
Documents can be loaded either into the automatic document feeder or onto the platen glass.

Automatic Document Feeder
The automatic document feeder can hold a maximum of 40 originals of 20 lb (80 g/m²) thickness.
1. Load documents to be scanned face up in the input tray of the automatic document feeder with
the top of the document to the left of the tray.
2. Move the document guide to just touch both sides of the document.

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Platen Glass
The platen glass can be used for oversized, torn, or damaged originals and for books and magazines.
1. Open the automatic document feeder and place single
documents face down on the platen glass aligned with
the rear left corner.
2. The default document size is 8.5 x 11” or A4 (depending
on the country of installation). For other sized
documents, change the Original Size option. Refer to
Scan Options for further information.

Enable Scan to PC
1.

At your Macintosh computer, open the Applications
folder and click Image Capture.
Note: The following steps might vary, depending on your
Mac OS version. These steps are for Mac OS 10.8. but
may work in other versions, including 10.6 and later.

2.
3.
4.

Find your device in the list in left column and click on it.
Select the features for the scan job from the Scan Menu on the right side of screen.
Set the scan options for your scan jobs by pressing Save.
Note: These settings will be confirmed at the machine when you send the fax from the control
panel.

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Image Capture Scan Options
Scan Job Features

Settings

Scan Mode

Flatbed: From the platen glass
Document Feeder

Kind

Text
Black and White
Color

Resolution

75 dpi - 600 dpi

Size

A4, Letter, Legal

Orientation

Portrait, Landscape, Reversed Portrait, Reversed
Landscape

Scan To

Desktop
Documents folder
[Other folder names on device]

Name

Create a name for the scanned file

Format

JPEG, TIFF, PNG, JPEG 2000, GIF, BMP, PDF

Image Correction

None
Manual: Brightness, Tint, Temperature, Saturation
Restore Defaults

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Select the Scan Destination
When you press the Scan button on the left side of the control panel, two options appear in the user
interface: Scan to PC and Scan to WSD.
When you select Scan to PC, you must choose the type of connection: Local or Network PC.
Note: If a computer is not connected to the machine via the USB port, the Scan to Local PC option
will not appear in the user interface. Once you connect a computer to the machine via the USB,
that option for scanning will appear.
Note: If you have not set up enabled scanning to the Xerox machine from your computer, your
Mac will not appear as a destination in the Scan Menu at the machine.

Scan to Local PC
To use Scan to Local PC, the machine must be connected to your PC or workstation via a USB cable. The
scan driver must be installed on your PC prior to use. For driver installation instructions, refer to the
Installation and Setup section.
At the machine:
1. Press Scan button on the control panel.
2. Scan to PC appears in the user interface. Press OK.
3. Press the up/down arrows to select Local PC.
4. Press OK. If you see the Not Available message, check the port connection and/or scan setup.
5. Press the up/down arrows to select the scan destination you want and press OK.

Scan to Network PC
At the machine:
1. Press Scan on the control panel.
2. Press the up/down arrows to select Scan to PC.
3. Press OK. If you see the Not Available message, check the connection and/or setup.
4. In the Destination List that appears, press the up/down arrows to find the name of the computer
which you want to receive the scan and press OK.
5. Press the up/down arrows to select the Scan Destination you want and press OK.
6. Scroll through the Scan features to ensure they are the settings you need for the scan job: the
Profile List, File Format, Output Color, Resolution, and Original size settings. If not, change the
settings as needed. Press OK.

Start the Job
Once you have placed the document you want to scan and chosen the job features, you can initiate the
scan at either the machine or your PC.
1. Press the Start button at the machine OR select Scan in Image Capture at your computer.
2. Your machine begins scanning the original, and then asks if you want to scan another page.

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3.

To scan another page, press the up/down arrows to select Yes and press OK. Load an original and
press Start. Otherwise, select No and press OK.
The images are scanned and sent to the destination selected in the job.
Note: If scanning does not operate in Image Capture, update Mac OS to the latest version.
Image Capture operates correctly in Mac OS X 10.4.7 or higher.

Stop the Job
To cancel an active Scan job.
1. Press the Stop button on the control panel. The machine will stop scanning and delete the file and
the job, and move on to the next job.

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Linux Scanning
You can scan a document using the Unified Driver Configurator window. Make sure that the machine is
powered on and connected to your computer via USB cable, or connected to the network. Install the
scan driver. Follow the install instructions provided with your driver.

Scanning
1.
2.
3.

4.
5.
6.
7.
8.

9.
10.

11.
12.
13.

Double-click the Unified Driver Configurator on your desktop.
Click the button to switch to Scanners Configuration.
Select the scanner in the list.
• If you use only one machine device and it is connected to the computer and turned on, your
scanner appears in the list and is automatically selected.
• If you have two or more scanners connected to your computer, you can select any scanner to
work at any time. For example, while acquisition is in progress on the first scanner, you may
select the second scanner, set the device options, and start the image acquisition
simultaneously.
Click Properties.
Load originals face up into the automatic document feeder, or place a single original face down on
the platen glass.
From the Scanner Properties window, click Preview.
The document is scanned and the image preview appears in the Preview Pane.
Drag the pointer to set the image area to be scanned in the Preview Pane.
Change the scan options in the Image Quality and Scan Area sections.
• Image Quality: This option allows you to select the color composition and the scan
resolution for the image.
• Scan Area: This option allows you to select the page size. The Advanced button enables you
to set the page size manually.
If you want to use one of the preset scan option settings, select the option from the Job Type
drop-down list.
Click Default to restore the default setting for the scan options.
When you have finished, click Scan to start scanning.
The status bar appears on the bottom left of the window to show you the progress of the scan. To
cancel scanning, click Cancel.
The scanned image appears.
When you are finished, click Save on the toolbar.
Select the file directory where you want to save the image and enter the file name.
Click Save.

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Job Type Settings
You can save your scan option settings for later use.

Saving a New Job Type Setting
1.
2.
3.
4.

Change the options from the Scanner Properties window.
Click Save As.
Enter the name for your setting.
Click OK.

Your setting is added to the Job Type drop-down list.

Deleting a Job Type Setting
1.
2.

Select the setting you want to delete from the Job Type drop-down list.
Click Delete.

The setting is deleted from the list.

Using the Image Manager
The Image Manager application provides you with menu commands and tools to edit your scanned
image. Use the following tools to edit the image:
Tools

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Name

Function

Save

Saves the image.

Undo

Cancels your last action.

Redo

Restores the action you canceled.

Scroll

Allows you to scroll through the image.

Crop

Crops the selected image area.

Zoom Out

Zooms the image out.

Zoom In

Zooms the image in.

Scale

Allows you to scale the image size; you can enter the size manually, or
set the rate to scale proportionally, vertically, or horizontally.

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Tools

Name

Function

Rotate

Allows you to rotate the image; you can select the number of degrees
from the drop-down list.

Flip

Allows you to flip the image vertically or horizontally.

Effect

Allows you to adjust the brightness or contrast of the image, or to invert
the image.

Properties

Shows the properties of the image.

For further details about the Image Manager application, refer to the on screen help.

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Scan Using TWAIN
If you want to scan documents using other software, you will need to use TWAIN compliant software,
such as Adobe Photoshop. Follow the steps below to scan with TWAIN compliant software.
1. Make sure that the machine is connected to your computer and powered on.
2. Install the TWAIN driver. Follow the install instructions provided with your driver.
3. Load originals face up into the automatic document feeder, or place a single original face down on
the platen glass.
4. Open an application, such as Adobe Photoshop.
5. Open the TWAIN window and set the scan options.
6. Scan and save your scanned image.

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Scan Using WIA Driver
Your machine also supports the Windows Image Acquisition (WIA) driver for scanning images. WIA is
one of the standard components provided by Microsoft Windows and works with digital cameras and
scanners.
Note: For this machine, the WIA driver works only on Windows Vista/7.0/8.0 with a USB port.
1.
2.
3.
4.

Make sure that the machine is connected to your computer and powered on.
Install the WIA driver. Follow the install instructions provided with your Xerox machine’s driver.
Load originals face up into the automatic document feeder, or place a single original face down on
the platen glass.
Scan the originals using the following instructions:
Windows Vista
a. From the Start menu, select Control Panel > Scanners and Cameras.
b. Double-click Scan a document or picture. The Windows Fax and Scan application appears.
You can select View scanners and cameras to view the scanners.
c. If there is no Scan a document or picture instruction visible, open the MS Paint program and
from the File menu click From Scanner or Camera.
d. Select New Scan. The scan driver displays. Choose your scanning preferences.
e. Select Scan.
Windows 7
a. From the Start menu, select Control Panel > Devices and Printers.
b. Click the right mouse button on the device driver icon in Printers and Faxes > Start Scan.
New Scan application appears.
c. Choose your scanning preferences.
d. Select Scan.

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7

This chapter includes:
• Overview
• Fax Send Procedure
• Fax Send Options
• Fax Receive Options
• Fax Forward Sent/Received Feature
• Fax from PC

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Overview
Your Xerox multifunction machine offers a wide selection of Fax capabilities and features. This section
provides instruction on how to use them effectively.
Before you begin any of the processes in this section, check that the Fax functionality was set up at
installation and the communications pathways enabled. See Installation and Setup for further
information.

Changing Fax Defaults Using CentreWare Internet Services
During machine installation and setup, Default settings were established for the machine functions,
including Fax. To change one or more of these Fax settings after install, go to either Easy Printer
Manager or CentreWare Internet Services, following the instructions below.
1. For CentreWare: At your workstation, open the web browser and enter the IP Address of the
machine in the Address Bar. Press Enter.
If you don’t know the IP address, go to your Easy Printer Manager (in your Start menu) and select
the printer for which you are changing features. When the printer page opens, click on Machine
Settings tab. You will be redirected to CentreWare Internet Services. Follow the steps below to
complete this process.
2. At the CentreWare page for your machine, select Properties.
3. If prompted, enter the Administrator User Name (admin) and Password (1111), and select
Login. Click Properties.
4. In the Machine Settings link, select the Fax link on the left navigation pane.
5. Select the General link on the left navigation pane.
6. In the Change Default area, for the features listed, the setting shown is the machine default. If
you would like to change your machine’s default for any setting, click on the pull-down menu and
choose the feature setting you want.
Note: Users can change these feature settings in any fax job; once the job is over, the machine
goes back to the Default setting.

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Fax Procedure: Sending a Fax
This section describes the basic procedure for sending a fax. Follow the steps below to send a fax.
• Load the Documents
• Select the Features
• Enter the Fax Number
• Start the Job
• Check the Job Status
• To Stop a Fax Job
• Fax Confirmation
Note: Refer to Installation and Setup for information on setting up the Fax function.

Load the Documents
Documents can be loaded either into the automatic document feeder (ADF) or onto the document
glass. If there are documents in both, those in the ADF will be scanned first.

Automatic Document Feeder
The automatic document feeder can hold a maximum of 40 originals of 20 lb (80 g/m²) thickness.
1. Load documents to be scanned face up in the input tray of the automatic document feeder with
the top of the document to the left of the tray.
2. Adjust the document guides if necessary so that they just touch both sides of the document.

Platen Glass
The platen glass can be used for oversized, torn, or damaged originals and for books and magazines.
1. Open the automatic document feeder and place single
documents face down on the platen glass aligned with the rear
left corner.
2. The default document size is 8.5 x 11” or A4 (depending on the
country). For other sized documents, be sure to change the
Original Size option when programming the job.
Note: Documents are only scanned once even when several
destinations or copies are selected.
Once you have placed the documents you want to fax in the machine,
you can program the rest of the fax job from the machine or from your
computer using Easy Printer Manager or CentreWare Internet Services.
See below for steps for each method.

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Select the Features
Fax features can be selected for each fax job. They were set up at installation of the machine as
defaults; if you want to change those defaults for a particular job, follow the steps below. If you want
to use the default settings for image quality, resolution, and original size, and are sending a basic fax to
one location, you can skip this step. After the fax job, the machine will return to the default settings.
You can choose the fax features needed for your fax job by following these steps.

From the Machine:
1.
2.
3.
4.
5.
6.
7.
8.

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Press the Fax button.
Press the Menu button.
Using the up/down arrows, select the Fax Features menu.
Scroll through the features and select the settings required for your
fax job.
To select a feature, press OK.
Then scroll to find the option you need within that feature or to select Yes or No. Press OK. The
machine will respond that the feature has been saved for that job.
Press the Back button to return to the Features menu and continue selecting features for the job.
When you have selected all the features for your job, press OK.
The following Fax Features are available through the Menu button.
Lighten/Darken

This provides manual control to adjust the lightness or darkness of the
scanned images.

Resolution

A higher resolution produces better quality for photos. A lower resolution
reduces communication time.

Original Size

This option allows you to specify the size of the image to be scanned.

Multi Send

You can use this feature to send a fax to multiple locations.

Delay Send

Use to set your machine to send a fax at a later time.

Priority Send

Use when a high priority fax need to be sent ahead of reserved
operations.

Forward Send/Receive

You can set the machine to forward a received or sent fax to another fax
or to a networked PC.

Secure Receive

Use to restrict printing of received faxes when the machine is
unattended.

Add Page

Use to add additional documents to a delayed fax job which is saved in
memory.

Cancel Job

Cancel a delayed fax stored in the machine’s memory.

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From Your Computer:
From CentreWare: At your workstation, open the web browser and enter the IP Address of the
machine in the Address Bar. Press Enter. From the CentreWare Internet Services page for your
machine, select Properties, then General, then Fax. Make the changes needed to each feature.
Click Apply when you are done.
From Easy Printer Manager: Open Easy Printer Manager in your Start menu. Select the printer for
which you are changing features. When the printer page opens, click on Machine Settings tab.
You will be redirected to CentreWare Internet Services. Follow the steps below to complete this
process.

Enter the Fax Number
1.

The UI on the control panel should say

Fax 1: _____

2.

Enter the recipient’s fax number by:
a. Keypad Dial: Enter the number using the keypad when the machine prompt Fax 1:____
displays.
b. Manual Dial: Press the On Hook button to hear a dial tone before entering the fax number.
c. Redial: Press the Redial button on the right side of the control panel to automatically dial the
last fax number (or numbers) used. Scroll through the list to select the number.
d. Speed Dial: For a one-digit (0-9) speed dial number, press and hold the corresponding digit
button on the keypad. For a two or three-digit speed dial number, press the first digit
button(s) and then hold down the last digit button.
e. Address Book: Select the Address Book button to access the address book and select a
Speed Dial or Group Dial entry to add to the recipient list. Refer to Address Book section for
instructions on setting up and using the Address Book.

Start the Job
1.
2.

At the machine, press the Start button. (For initiating a fax job from your PC, see Fax from PC.)
The machine scans the originals, dials the entered number(s), and attempts to connect with the
remote fax machine. Once connected, the machine sends the fax job.

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If the number you have dialed is busy or there is no answer when you send a fax, the machine
automatically redials the number every three minutes, up to seven times according to the factory
default settings.
Note: Your machine’s default setting may have been changed during installation and setup. You
can change it now if you wish by following these steps.
To change the time interval between redials and the number of redial attempts:
a. Select Machine Status button, then scroll to Fax Setup. Press OK.
b. Scroll to Sending. Press OK.
c. Scroll to Redial Times. Press OK. Set the number of times you want the machine to redial to
attempt to send the fax. You can choose up to 13 times. Press OK.
d. Scroll to Redial Term. Press OK. Set the number of minutes between redial attempts. You can
set it for up to 15 minutes between redials. Press OK.
e. If the display shows Retry Redial? press OK to redial the number without waiting. To cancel
the automatic redialing, press Stop.
f. To get confirmation that the fax was sent, follow the steps below to print a confirmation
report.

Fax Confirmation
•
•

•

•

•

When the last page of your original has been sent successfully, the machine beeps and returns to
Ready mode.
To print a confirmation report for the last fax sent, follow these steps:
• Press the Machine Status button.
• Scroll to Info Pages and press OK.
• Scroll to Fax Confirm and press OK.
• Scroll to Print. Press OK to print a Confirmation page that includes a reduced image of the
first page of the fax.
When initiating a Fax from your PC, a message may appear on your PC after the fax has been
delivered to its destination, if you selected Notify me of delivery on the Fax options page,
depending on the application and operating system. From Easy Printer Manager, you can also opt
to have an email sent to you confirming that your fax job was completed.
If something goes wrong while sending your fax, an error message appears on the display. If you
receive an error message, press Stop to clear the message, fix the problem, and try to send the fax
again. For further assistance, see Fax Problems.
You can also set your machine to print a confirmation report automatically each time a fax is sent.
• Press the Machine Status button, then scroll to System Setup. Press OK.
• Scroll to Machine Setup. Press OK.
• Scroll to Confirm. Press OK.

To Stop a Fax Job
To cancel an active fax job, press the red Stop button on the control panel.

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To cancel a Delayed Fax job follow these steps:
1. Press the Fax button on the control panel.
2. Press the Menu button. Scroll to Fax Feature. Press OK.
3. Scroll to Cancel Job. Press OK.
4. Scroll to the job you wish to cancel. Press OK.
5. Answer are you sure? with Yes by pressing OK.
6. The message display states that the job has been cancelled.

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Fax Send Options
Your machine provides the following options to customize your fax jobs. You can access them at the
machine; some of these features can also be accessed from your computer via Xerox Easy Printer
Manager or Xerox CentreWare Internet Services. See the chart below to determine the access options
for each feature.
• See the pages following the chart for details of these features and how to use them.
• Some options may be unavailable depending on your machine configuration.
• Once your job is completed, the options you have set for the current fax job will be
returned to default status
To access the features noted below at the computer OR to change the default settings for these
features, follow the steps for online access at Changing Default Settings.

Feature

Description

Options

Lighten/Darken
Access: at
machine, at
computer

Adjusts the lightness or
darkness of the output.

• Lighten +1 to +5: Lightens the image in increments to
the lightest setting of Lighten +5; works well with dark
print.
• Normal: Works well with standard typed or printed
originals.
• Darken +1 to +5: Darkens the original in increments
to the darkest setting of Darken +5; works well with
light print.

Resolution

Resolution affects the
appearance of the fax at
the receiving fax terminal.
A higher resolution
produces a better quality
image. A lower resolution
reduces communication
time.

• Standard: Recommended for text documents. It
requires less communication time, but does not
produce the best image quality for graphics and
photos.
• Fine: Recommended for line art and photos. This is
the default resolution and the best choice in most
cases.
• SuperFine: Recommended for use with high quality
photos and graphics.
• Photo Fax: Recommended for originals containing
shades of gray or photographs.
• Color Fax: Recommended for originals with colors.
Sending a color fax is enabled only if the remote fax
machine supports color fax reception and you send
the fax manually. In this mode, memory transmission
is not available.

Access: at
machine, at
computer

Note: When your machine is set to Super Fine resolution
and the remote fax machine does not support Super Fine
resolution, the machine transmits using the highest
resolution mode supported.

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Feature

Description

Options

Original Size
Access: at
machine, at
computer

Allows you to specify the
size of the image to be
scanned.

•
•
•
•
•

Multi Send
Access: at machine

Use the Multi Send feature
to send a fax to multiple
locations.

• Fax 1: Use this option to enter the first fax number.
• Fax 2 - 10: You can send a fax to up to 10 addresses.
One of them can be a group address f rom Address
book.
Refer to Multi Send for instructions.

Delay Send
Access: at machine

Sets your machine to send
a fax at a later time when
you will not be present.

Refer to Delay Send for instructions.

Priority Send
Access: at machine

Use when a high priority
fax needs to be sent ahead
of reserved or current
operations.

• Job Name: Enter a name for the job using the keypad
(optional).
Refer to Priority Send for instructions.

Forward

Sets the machine to
forward all received or sent
faxes to an additional fax
or a PC destination.

• Fax: Use this option to forward every fax received or
sent to an additional fax number not in the job list.
• PC: Use this option to forward all received or sent
faxes to a networked PC.
• Once you enable this feature, it occurs for every fax
job until you disable the feature.
Refer to Fax Forward for instructions.

Use to prevent your
received faxes from being
accessed by unauthorized
people. In Secure Receive
mode, all incoming faxes
go into memory and can
be printed by entering a
4-digit password.

• On: Use this option to activate Secure Receive.
• Off: Use this option to deactivate Secure Receive.
• Print: Use this option to print the faxes received into
memory. If a 4-digit password was set when
activating Secure Receive, this password will be
required to print the faxes.

Access: Forward to
PC only from
computer, Forward
to Fax at machine
and from computer
Secure Receive
Access: at
machine, at
computer

A4
A5
B5 (JIS)
Letter
Executive

Note: This option only appears when there are stored jobs
to print.
• Refer to Fax from PC for instructions.

Add Page
Access: at machine

Use to add additional
pages to a Delayed Fax job
which is saved in memory.

Refer to Adding Documents to a Delayed Fax for
instructions.

Cancel Job
Access: at machine

Use to cancel a Delayed
Fax job which is saved in
memory.

Refer to Cancelling a Delayed Fax for instructions.

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Multi Send
You can use the Multi Send feature to send a fax to multiple locations.
• The fax is automatically stored in memory and then transmitted from memory to the fax
destinations entered.
• You can enter up to 10 addresses in one transmission with this feature. One of the destinations
can be a group address of up to 200 destinations from the machine’s Address book. The total
number of recipients can thus be 209.
• After transmission, the job is automatically erased from memory.
• You cannot send a color fax using this feature.
Follow these steps at the machine to use the Multi Send feature:
1. Press Fax on the control panel.
2. Press Menu on the control panel.
3. At the Fax Features menu, press the up/down arrows to scroll to Multi Send and press OK.
4. The message prompt Fax 1: _____ appears. Enter the number of the first receiving fax machine
and press OK. You can select speed dial numbers or a group dial number using the Address book
button. For details, see Address Book.
Note: Once you have entered a group dial number, you cannot enter any more group dial
numbers.
5.
6.

7.

The machine will prompt you for a second fax number. Enter the recipient fax number and press
OK.
After the second recipient fax is entered, the machine displays: Another fax number? Select the
answer that fits your job, Yes or No, and press OK. To enter more fax numbers, press OK when Yes
is highlighted and repeat the steps. You can add up to 10 addresses.
When you have finished entering fax numbers, scroll to select No at the Another No.? prompt and
press OK.
Load originals and press Start to start the job. The machine begins scanning the originals and
storing the data into memory.
If using the document glass to scan more than one original, select Yes in the display prompt to
add another page. Load another original and press OK.
When you have finished, select No at the Another Page? prompt.

The machine sends the fax to the numbers you entered in the order in which you entered them.

Delay Send
You can set your machine to send a fax at a later time when you will not be present. Use this feature to
transmit faxes during off-peak hours or to another country or time zone.
• Once you program the machine to send a delayed fax, it will be listed in the Scheduled Jobs list. To
see the Scheduled Jobs list, press Machine Status, at Info Pages press OK. Scroll to find Scheduled
Jobs. Select OK, then scroll to Print. Press Ok to print the list of scheduled jobs, including delayed
faxes.
• You cannot send a color fax using this feature.

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Follow these steps at the machine to program a Delayed Fax:
1. Press Fax on the control panel.
2. Press Menu on the control panel.
3. At the Fax Features menu, press the up/down arrows to scroll to Delay Send and press OK.
4. Enter the number of the receiving fax machine and press OK.
You can select speed dial numbers or a group dial number by pressing the Address Book button.
For details on setting up those addresses, see Address Book.
The display asks you to enter another fax number. To enter more fax numbers, press OK when Yes
appears and repeat the steps. You can send to up to 10 addresses; only one can be a group
address.
Note: Once you have entered a group dial number, you cannot enter any more group dial
numbers.

5.
6.
7.

When you have finished entering fax numbers, scroll to select No at the Another No.? prompt and
press OK.
Enter the Job Name you want and press OK. If you do not want to assign a name, skip this step.
For details on how to enter alphanumeric characters, refer to Using the Keypad.
Enter the time the fax should be sent using the number keypad and press OK. If you set a time
earlier than the current time, the fax will be sent at that time on the following day.
Load originals and press Start. The machine will begin storing the scanned original data into
memory.
Note: if you load your original at start of programming the job, the job will begin automatically
after you enter the time and press OK.
If using the document glass to scan more than one original, select Yes to add another page. Load
another original and press OK.
When you have finished, select No at the Another Page? prompt.

The machine returns to Ready mode when the fax has been scheduled. The display reminds you that
you are in Ready mode and that a delayed fax is scheduled.

Adding Documents to a Delayed Fax
At the machine, you can add additional documents to the Delayed Fax job which is saved in memory.
1. Load the originals to be added and select the fax settings required.
2. Press Fax on the control panel.
3. Press Menu on the control panel.
4. At the Fax Features menu, press the up/down arrows to scroll to Add Page and press OK.
5. Press the up/down arrows until the fax job you want appears and press OK.
6. Press Start.
If adding more than one page, select Yes at the Another Page? prompt. Load another page and
press OK.
When you have finished, select No at the Another Page? prompt. The machine stores the page.
Job programming is complete when you see the Fax prompt.

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Canceling a Delayed Fax
You can cancel a Delayed Fax job which is saved in memory at the machine.
1. Press Fax on the control panel.
2. Press Menu on the control panel.
3. At the Fax Features menu, press the up/down arrows to scroll to Cancel Job and press OK.
4. Press the up/down arrows until the fax job you want appears and press OK.
Press OK when Yes appears to confirm and cancel the job.
The selected fax is deleted from memory.

Priority Send
This function is used when a high priority fax needs to be sent ahead of other fax jobs in memory or
other machine operations. The fax original is scanned into memory and immediately transmitted when
the current operation is finished.
Follow these steps at the machine to send a priority fax job.
1. Press Fax on the control panel.
2. Press Menu on the control panel.
3. Press the up/down arrows to scroll to Priority Send and press OK.
4. Enter the number of the receiving fax machine and press OK.
You can enter a speed dial number or a group dial number or use the Address Book to find a
number by pressing the Address Book button. For details, see Address Book.
5. Enter the job name you want and press OK. If you do not want to assign a name, skip this step.
For details on how to enter alphanumeric characters, refer to Using the Keypad.
6. Load originals and press Start.
If an original is placed on the platen glass, select Yes at the Another Page? prompt. Load another
original and press OK.
When you have finished, select No at the Another Page? prompt. The machine scans and sends
the fax to the destination entered.

Other Fax Send Options
These features can be changed in CentreWare Internet Services.
Feature

154

Description

Redial Term

From the Redial Term drop-down menu select the
minutes for the term of each redial.

Redial Times

From the Redial Times drop-down menu select the
amount of times you want the machine to re-dial.

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Feature

Description

Prefix Dial

If your telephone system requires you to enter a
prefix in front of fax numbers, check the Prefix Dial
box and enter prefix dial details in the Prefix Dial
field.

ECM Mode

Check the ECM Mode checkbox to enable Error
Correction Mode.

Fax Confirmation

Prints a confirmation page after each fax
sent/received.
From the Fax Confirmation drop-down menu select
one of the send report options.
•Off
•On - prints a report when a fax has been sent.
•On-Error - prints a report when an error occurs.

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Fax Receive Options
This section covers the following:
• Fax Receive Modes
• Changing the Receive Mode
• Secure Receive Option
• Other Fax Receive Settings

Fax Receive Modes
You have several choices for how you want to receive faxes with this machine:
• Fax: Where the machine answers an incoming fax call and immediately goes into fax reception
mode, according to the features you have set up on the machine.
• Tel: Receives a fax when you press [on hook dial button] and then Start, where you are at the
machine.
• Answering machine: Where you have an answering machine connected to the machine which is
set up to answer faxes as they come in.
• These options are accessible at the machine through the Fax Setup process, as described below.
Another option, Distinctive Ring Pattern Detection or DRPD, requires a special telephone company
service on your phone line and is accessible in the System Setup menu on your machine (see procedure
below). With DRPD, you program your fax machine to recognize particular rings as fax machines
sending faxes. See Distinctive Ring Mode for instructions on how to set up and use this fax receive
option.

Changing the Receive Mode
The Receive mode was set up at installation of your machine. To change the mode:
1. Press the Info button on the control panel. Scroll to Fax Setup and press OK.
2. Scroll to Receiving. Press OK.
3. Scroll to Receive mode. Press OK.
4. Select the mode you want to use by scrolling through the list. Press OK.
Note: To set up a DRPD receive mode requires different steps, as described below.
The modes are described below.

Fax Mode
Faxes will be received as they come in and either printed immediately, forwarded, and/or saved,
depending on the features you have setup as defaults on your machine.
Since your machine is a multi-tasking device, it can receive faxes while you are making copies or
printing. If you receive a fax while you are copying or printing, your machine stores the incoming fax in
its memory. Then, as soon as you finish copying or printing, the machine automatically prints the fax.

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Tel Mode
In this mode, you must be at the machine. You can receive a fax call by pressing the On Hook Dial
button to open the fax line; you will hear a dial tone. Press Start when you hear a fax tone from the
remote machine. The machine begins receiving a fax. If a handset is available you can answer calls
using the handset.

Ans/Fax Mode
To use this mode, you must attach an answering machine to the EXT socket on the back of your
machine. If your machine detects a fax tone on the line, it automatically starts to receive the fax. If
your answering machine detects a person leaving a message, it saves the message.
Notes:
•

•
•

If you have set your machine to this mode and your answering machine is switched off,
or no answering machine is connected to EXT socket, your machine automatically goes
into Fax mode after a predefined number of rings.
If your answering machine has a user-selectable ring counter, set the machine to answer
incoming calls within 1 ring.
If you are in Tel mode when the answering machine is connected to your machine, you
must switch off the answering machine. otherwise, the outgoing message from the
answering machine will interrupt your phone conversation.

Distinctive Ring Mode
Distinctive Ring is a telephone company service which enables a user to use a single telephone line to
answer several different telephone numbers. The particular number someone uses to call you is
identified by different ringing patterns, which consist of various combinations of long and short ringing
sounds. This feature is often used by answering services who answer telephones for many different
clients and need to know which number someone is calling in on to properly answer the phone.
Using the Distinctive Ring Pattern Detection (DRPD) feature, your fax machine can learn the ring
pattern you designate to be answered by the fax machine. Unless you change it, this ringing pattern
will continue to be recognized and answered as a fax call, and all other ringing patterns will be
forwarded to the extension telephone or answering machine plugged into the EXT socket. You can
easily suspend or change DRPD at any time by disabling the DRPD fax receive mode.
Before using the DRPD option, Distinctive Ring service must be installed on your telephone line by the
telephone company. To set up DRPD, you will need another telephone line at your location, or someone
available to dial your fax number from outside.
For information about setting up DRPD, refer to Setting Up DRPD.

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Using Secure Receive
You may need to prevent your received faxes from being accessed by unauthorized people. In secure
receive mode, all incoming faxes go into memory until they are accessed and released for printing. A
4-digit pincode can be set to prevent faxes being printed by unauthorized users. If Secure Receive
mode is deactivated, any faxes stored in memory are automatically printed.
Note: Some options may be unavailable depending on your machine configuration.

Activating Secure Receive
1.
2.
3.
4.
5.

6.

Press Fax on the control panel.
Press Menu on the control panel.
Press the up/down arrows to Secure Receive and press OK.
Press the up/down arrows to On and press OK.
Enter the four-digit pincode you want to use and press OK.
You can activate secure receive mode without setting a pincode, but this will not protect your
faxes.
Re-enter the pincode to confirm it and press OK.

When a fax is received in secure receive mode, your machine stores it in memory and shows Secure
Receive to let you know that a fax has been received in that mode.

Printing Secure Faxes
1.
2.
3.
4.
5.

Press Fax on the control panel.
Press Menu on the control panel.
Press the up/down arrows to Secure Receive and press OK.
Press the up/down arrows to Print and press OK.
If required, enter the four-digit pincode and press OK.

The machine prints all of the faxes stored in memory.

Deactivating Secure Receive Mode
1.
2.
3.
4.
5.

Press Fax on the control panel.
Press Menu on the control panel.
Press the up/down arrows to highlight Secure Receive and press OK.
Press the up/down arrows to highlight Off and press OK.
If required, enter the four-digit pincode and press OK.

The mode is deactivated and the machine prints all faxes stored in memory.

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Other Fax Receive Settings
These options can be accessed at the machine or at the computer.
Feature

Description

Receive Mode

• Tel - receives a fax when user manually accepts via
On Hook button or handset.
• Fax - answers an incoming fax call and immediately
goes into the fax reception mode.
• Ans/Fax - select when an answering machine is
attached to the machine.

Ring to Answer

Determines the number of times the calling fax
machine should ring before your machine answers.

Stamp Receive Name

Check the Stamp Receive Name checkbox to enable
the machine to print a page number and the date
and time of receipt on the bottom of each page of a
received fax.

Receive Start Code

Initiates fax reception from an extension phone
plugged into the socket on the back of the machine.
Select the required start code from the menu (the
default is 9).

Auto Reduction

Select to automatically reduce large documents
received to fit on the fax paper size of your machine.

Discard Size

Select to automatically reduce large documents
received to fit on the fax paper size of your machine.

Two-sided fax printing

Select to enable printing of two-sided faxes at your
machine.

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Fax Forward Sent/Received

Fax Forward Sent/Received
You can set the machine to forward all received and/or sent faxes to another fax or to a networked PC.
This feature may be useful if you are out of the office but have to receive faxes, for example, or if you
want to archive a copy of transmissions.
When you forward a fax to a PC, you must use CentreWare Internet Services to set up the destination
details. You can forward a fax to one destination. Refer to CentreWare Internet Services for instructions.
Note: Some options may be unavailable depending on your machine configuration.

Forwarding Sent Faxes
You can set the machine to forward a copy of every fax sent. The forward destination can be another
fax number. When this feature is enabled, a copy of all sent faxes will be forwarded to the destination
set until the option is deactivated. To deactivate Fax Forward, see the steps below.

To Enable Fax Forward Send from machine:
1.
2.
3.
4.

Press Fax on the control panel.
Press Menu on the control panel.
Press the up/down arrows to scroll to Send Forward and press OK.
Select the option required:
Fax
a. Scroll to Forward to Fax and press OK.
b. Scroll to On and press OK.
c. Enter the fax number to which faxes are to be sent and press OK.

To Enable Fax Forward Send from CentreWare Internet Services:
1.
2.
3.
4.
5.
6.
7.
8.
9.

160

At your workstation, open the web browser and enter the IP Address of the machine in the
Address Bar.
Press Enter.
Select Properties.
If prompted, enter the Administrator ID (admin) and Password (1111), and select Login. Click
Properties.
In the Machine Settings link select the Fax link on left navigation.
Select the Send Forward link on left navigation.
Click Enable in the Fax Forward to Fax area.
Enter a Forward No. and select Apply.
All faxes sent from your machine will also send (forward) a copy of the fax to the number you
entered here.

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Forwarding Received Faxes
You can forward all faxes received by your machine to another fax number or a networked PC. If this
feature is enabled, when the machine receives a fax, it is stored in memory and then sent immediately
to the destination you have set. All received faxes will continue to be forwarded to the destination until
the option is deactivated. To deactivate Fax Forward, refer to Deactivating Fax Forward below.

To Enable Fax Forward Receive from the machine:
1.
2.
3.
4.

Press Fax on the control panel.
Press Menu on the control panel.
Press the up/down arrows to scroll to Rcv. Forward and press OK.
Select the option required: Forward to Fax, Forward to PC, Forward and Print
a. Forward to Fax: Scroll to On and press OK. Enter the fax number to which faxes are to be sent
and press OK.
b. Forward to PC: Scroll to On and press OK.
c. Forward and Print: Scroll to On and press OK.
Note: Forward and Print will cause the device to print the fax locally as well as forward, using
whatever forwarding method had been enabled.

To Enable Fax Forward Receive from CentreWare Internet Services:
At your workstation, open the web browser and enter the IP Address of the machine in the
Address Bar. Press Enter.
2. Select Properties.
3. If prompted, enter the Administrator ID (admin) and Password (1111), and select Login.
4. Click Properties.
5. In the Machine Settings link select the Fax link.
6. Select the Receive Forward link.
7. Click Enable in the Fax Forward to Fax area.
8. Enter the fax number to which you want the fax to be forwarded: Forward No.
9. Enter a Start Time and End Time; these include both date and time.
10. If you want to forward the fax copy to a PC, click that Enable box.
11. If you want to have the forwarded fax printed on receipt, click Enable for that option.
12. Select Apply.
1.

To Enable Fax Forward Receive to PC:
1.
2.
3.
4.
5.

At your workstation, open the web browser and enter the IP Address of the machine in the
Address Bar. Press Enter.
Select Properties.
If prompted, enter the Administrator ID (admin) and Password (1111), and select Login.
Click Properties.
In the Machine Settings link select the Fax link.

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Fax Forward Sent/Received

6.
7.
8.
9.
10.

Select the Send Forward link.
Click Enable in the Fax Forward to PC area.
Enter the PC address to which you want the fax to be forwarded.
Enter a Start Time and End Time; these include both date and time.
Select Apply.

Deactivating Fax Forward
Follow the steps below to deactivate the Fax Forward option.
From the machine:
1. Press Fax on the control panel.
2. Press Menu on the control panel.
3. Press the up/down arrows to scroll to Fax Feature and press OK.
4. Scroll to Forward and press OK.
5. Scroll to Fax, and press OK.
6. Scroll to Send Forward or Receive Forward and press OK.
7. Scroll to Off and press OK.

To Disable Fax Forward from CentreWare Internet Services:
1.
2.
3.
4.
5.
6.
7.
8.
9.

At your workstation, open the web browser and enter the IP Address of the machine in the
Address Bar.
Press Enter.
Select Properties.
If prompted, enter the Administrator ID (admin) and Password (1111), and select Login.
On the CentreWare Internet Services page, click Properties.
In the Machine Settings link, select the Fax link.
Select the Send Forward or Receive Forward link, whichever one you want to disable.
Click the check box in the appropriate feature’s Enable box to remove check and disable feature.
Select Apply. The Fax Forward feature will no longer be active at your machine.
Note: When you disable Receive Forward, your machine will return to the default Receive mode
you have set up--Fax, Tel, Ans/Fax or DRPD.

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Fax from PC
You can send a fax from your PC without going to the machine with your hard copy original. With this
convenient feature, you send your file to the fax machine as you do a print job, and then the machine
sends out your file as it does a fax job.
To send a fax from your PC you will need to install the PC-Fax software and customize the software
settings. Refer to Installation and Setup for these setup instructions.

To send a fax from the PC:
1.
2.
3.
4.
5.

Open the document you want to send.
Select Print from the File menu.
The Print window is displayed. It may look slightly different depending on your application.
Select Xerox MFP PC Fax from your printer list in the Name drop-down list box.
Select Printer Properties.
Select OK. The Fax Properties screen displays.

Two choices are offered:
• Specify fax options before sending: Use to set image quality parameters, add a cover page and
message before sending the fax.
• Select this option, select the Address Book you wish to use (from your PC), click OK, and Print
window reappears. Click OK.
• The Fax Options page appears.
• Check that the correct printer is identified at top. If not, select Change at right and select the
printer you want.
• Select a Recipient from the pull-down menu, or type in a recipient address, or click the
Address Book button to search for an address. You can specify up to 15 recipients.
• Choose the Quality option: Standard or Fine. Choose the Original Type: Text, Text/Photo, or
Photo.
• To add a Cover page and message, select the check box. Fill in the text fields for the Cover
page.
• Automatically send to: Use to send the fax without creating a cover or making further option
selections.
• Select this button.
• Select the Add button to add new recipients, either by directly typing names and fax numbers
or by adding names from the relevant address book (from your PC). You can select up 15
addresses.
• If you want to know that the fax has been delivered to the destination fax, click Notify me on
delivery. For a preview of your document, including the cover page, click Preview.
• Click OK to send the document from your PC to your fax machine, which will fax the
document to the destination fax or faxes listed.

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8

The WorkCentre 3215/3225 E-mail feature creates a digital file from your hard copy original, and sends
it to the e-mail address you have designated. You can scan the originals and send the scanned images
to several destinations from the machine by e-mail.
This chapter includes:
• E-mail Procedure
• E-mail Options

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E-mail Procedure
If E-mail has been enabled, an electronic file can be created from a hard copy original. The electronic
file can be e-mailed to a specified address.
Note: Refer to Installation and Setup for instructions on enabling E-mail.
This section describes the basic procedure for e-mailing. Follow the steps below.
• Loading documents
• Enter the e-mail address
• Select the features
• Start the job
• Stop the e-mail job (if necessary)
Note: Some options may be unavailable depending on your machine configuration.
If an authentication feature is enabled, you may need an account before using the machine. To get an
account, or for more information, contact the System Administrator.

Loading Documents
Documents can be loaded either into the automatic document feeder or onto the platen glass.

Automatic Document Feeder
The automatic document feeder can hold a maximum of 40 originals of 20 lb (80 g/m²) thickness.
1. Load documents to be scanned face up in the input tray of the automatic document feeder with
the top of the document to the left of the tray.
2. Move the document guide to just touch both sides of the document.

Platen Glass
The platen glass can be used for oversized, torn, or damaged originals and for books and magazines.
1. Open the automatic document feeder and place single
documents face down on the platen glass aligned with the
rear left corner.
2. The default document size is 8.5 x 11” or A4. For other sized
documents, change the Original Size option. Refer to E-mail
Options for further information.

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Enter the E-mail Address
1.
2.

Press the E-mail button on the control panel.
If Authentication is enabled, enter your Login ID and Password (if required).
When Enter From Address: appears, enter the sender’s e-mail address and
press OK.
Note: The administrator can set up the e-mail function in CWIS so that the user
at the machine sees choices for the ‘from’ address.
Note: Use orange C button to erase keyboard entry.

3.
4.
5.

6.

7.

Enter To address. Press OK.
When Another address? prompt appears, choose appropriate response and press OK.
When File Format appears, scroll to select the file format you wish to send the document in via
e-mail.
If Send to Myself? appears, press the left/right arrows to select Yes or No and press OK.
When Enter Destination Addresses: appears, enter the recipient’s e-mail address and press OK.
• Use the .com button to add commonly used address text to the e-mail
address, for example .com or @yourdomainname.com. Press the .com key
repeatedly until the text required is displayed and press OK. The text is
added to the address. The Smart Key text can be customized using
CentreWare Internet Services, refer to Address Book for instructions.
• E-mail addresses can also be added using the Address Book. (See Address
Book for instructions.)
• Press the down arrow and enter additional e-mail addresses if required and
press OK.
If File Format appears, select the file format required and press start.

Select the Features
Various features can be selected for your e-mail job. The most common features are selected from the
control panel. Once you have made a selection, press Back to return to the Ready screen.
1. The following features are available through the Menu button:
Note: Some of the following options may be unavailable depending on your machine
configuration.
Original Size

Use to set the size of the image being scanned.

Original Type

Used to improve the image quality by selecting the document type for
the originals.

Resolution

Sets the image resolution. A higher resolution increases the file size.

Output Color

Sets the color mode of the scanned image.

Lighten/Darken

Provides manual control to adjust the lightness or darkness of the
scanned images.

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2.

Press the up/down arrows until the feature you want displays and press OK. Select the setting
required and press OK.
For information about each of the options refer to E-mail Options on page 169.

Start the E-mail Job
1.

Press the Start button.
The images are scanned and sent to the e-mail address or addresses entered.

Stop the E-mail Job
Follow the steps below to cancel an active e-mail job.
1. Press the Stop button on the control panel.
Follow the steps below to cancel a queued e-mail job.
1. Press the Job Status button on the control panel to display the active jobs.
2. Scroll to select the job required, and press OK.
3. Select Delete and OK.
4. Select Yes to delete the job or No to return to previous screen.

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E-mail Options
Your machine provides the following options to customize your E-mail jobs. Use the Menu button to
access the options. For information about changing the default E-mail settings, refer to Installation
and Setup.
Note: Some options may be unavailable depending on your machine configuration.
Feature

Description

Options

Original Size

Allows you to specify the
size of the image to be
scanned.

•
•
•
•
•

Original Type

Used to improve the
image quality by selecting
the document type for the
originals.

• Text: Use for originals containing mostly text.
• Text and Photo: Use for originals with mixed text and
photographs.
• Photo: Use when the originals are photographs.

Resolution

Affects the appearance of
the scanned image. A
higher resolution produces
a better quality image. A
lower resolution reduces
communication time when
sending the file over the
network.

• 600 dpi: higher quality for text and line art, and
recommended for photos and graphics.
• 300 dpi: Recommended for high quality text
documents that are to pass through OCR applications.
Also recommended for high quality line art or medium
quality photos and graphics.
• 200 dpi: Recommended for average quality text
documents and line art. Does not produce the best
image quality for photos and graphics.
• 100 dpi: Recommended for lower quality text
documents or if a smaller file size is required.

Output Color

Select to produce black
and white, grayscale or
color output.

• Color: Use to select color output from your original.
• Grayscale: Use if output is to be in shades of gray.
• Black and White: Use to select black and white
output regardless of the color of your original.

A4
A5
B5
Letter
Legal

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Feature

Description

Options

File Format

Determines the type of file
created and can be
temporarily changed for
the current job. Select the
file format you wish to use
for your scanned image.

• Single-TIFF (Tagged Image File Format): Produces a
graphic file that can be opened by a variety of graphic
software packages across a variety of computer
platforms. A separate file is produced for each image
scanned.
• Multi-TIFF: Produces a single TIFF file containing
several pages of scanned images. A more specialized
software is required to open this type of file format.
• PDF (Portable Document Format): Allows recipients
with the right software to view, print or edit the
electronic file, no matter what their computer
platform.
• JPEG (Joint Photographic Experts Group): Produces
a compressed graphic file that can be opened by a
variety of graphic software packages across a variety
of computer platforms. A separate file is produced for
each image scanned.

Lighten/Darken

Adjusts the lightness or
darkness of the output.

• Lighten +1 to +5: Lightens the image in increments to
the lightest setting of Lighten +5; works well with dark
print.
• Normal: Works well with standard typed or printed
originals.
• Darken +1 to +5: Darkens the original in increments
to the darkest setting of Darken +5; works well with
light print.

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Address Book

9

This chapter includes:
• Address Book Overview
• Using Address Book From the Control Panel
• Using Address Book In CWIS

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Address Book Overview
With the convenient Address Book feature on the Xerox WorkCentre 3215/3225 you can have all the
addresses you need at your fingertips for fax and e-mail jobs. Once the Address Book has been enabled
during installation and setup, you can enter individual addresses, group addresses, and speed dial
addresses and store them in your Address Book at the machine for repeated use during fax and e-mail
jobs.
You can also search a global network address book from your machine if the LDAP function has been
set up. See Installation and Setup for directions on how to set up and enable the Address Book for your
machine.
Use the Address Book when you are sending a fax from the Xerox WorkCentre
3215/3225 to another fax machine, a PC, or an e-mail address. You can access and
perform address functions in Address Book from either the machine’s control panel or
from your computer using CentreWare Internet Services (CWIS).
Key Address Book functions include:
• The Address Book can store up to 500 entries on the WorkCentre 3215/3225.
Those include up to 200 Speed Dial numbers.
• You can search your local addresses or your network’s global address book (if
LDAP is set up).
• You can print out a list of all the address book entries from the Machine Status/Info Pages menu.
• You can use Address Book at the machine or from CentreWare Internet Services (CWIS).
• You can add addresses at any time from either the machine or CWIS.

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Using Address Book From the Control Panel
From the Address Book button on the control panel you can:
• Search for addresses
• Add, delete, or edit addresses for Individuals, Fax Groups, or E-mail Groups
• Establish Speed Dial and Group Dial numbers for addresses
• Enter and use Smart Key addresses
• Print the Address Book.
To use the Address Book in a fax or e-mail job from the machine’s control panel, you
must be in the appropriate function mode for the job. Select the fax or e-mail button before accessing
the Address Book to find the addresses you need to perform the job.

Searching the Address Book
There are two ways to search for an address in the Address Book memory. You can either preview the
entries sequentially or search by entering the first letters of the name associated with the address.
1. Press Fax or E-mail on the control panel depending on the type of job you want to do.
2. For E-mail, the From Address:_________ prompt appears. Press OK. The Enter To Address: ______
field appears.
For Fax, the To: ________ prompt appears in the user interface.
3. Press the Address Book button on the control panel.
4. Press the up/down arrows to select either Local or LDAP/Global. Press OK.
5. Enter a few letters of the name you are searching for. The machine will return matching names.
6. Press the up/down arrows until the name and address you want displays and press OK.

Speed Dial Numbers
You can store up to 200 frequently-used fax or email addresses as speed dial numbers.

Registering a Speed Dial Number
1.
2.
3.
4.
5.

6.

Press Fax or E-mail on the control panel.
Press Address Book on the control panel.
Press the up/down arrows to select New & Edit and press OK.
Press the up/down arrows to select Speed Dial and press OK.
Enter a speed dial number between 1 and 200 and press OK.
If an entry is already stored in the number you choose, a message is displayed. To start over with
another speed dial number, press Back. Enter another, unassigned speed dial number.
Enter the name you want assigned to that speed dial number and press OK.
For details on how to enter alphanumeric characters, refer to Using the Keypad in Getting Started.

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7.
8.

Enter the fax or e-mail address you want to assign to that speed dial number and press OK.
Press Stop to return to Ready mode.

Editing Speed Dial Numbers
1.
2.
3.
4.
5.
6.

7.

Press Fax or E-mail on the control panel.
Press Address Book on the control panel.
Press the up/down arrows to select New & Edit and press OK.
Press the up/down arrows to select Speed Dial and press OK.
Enter the speed dial number you want to edit and press OK.
Edit the details required:
• Change the name and press OK.
• Change the number/address and press OK.
Press Stop to return to Ready mode.

Using Speed Dial Numbers
When you are prompted to enter a destination number while sending a fax or e-mail, enter the speed
dial number representing the stored number you want.
• For a one-digit (0-9) speed dial number, press and hold the corresponding digit button on the
number keypad.
• For a two or three-digit speed dial number, press the first digit button(s) and then hold down the
last digit button.

Group Dial Numbers
If you frequently send your documents to several destinations, you can group these destinations and
set them under a group dial number. You can then use a group dial number to send a document to all
of the destinations within the group. You can set up to 200 group dial numbers using the destination’s
existing speed dial numbers.

Registering a Group Dial Number
1.
2.
3.
4.
5.

6.
7.
174

Press Fax or E-mail on the control panel.
Press Address Book on the control panel.
Press the up/down arrows to select New & Edit and press OK.
Press the up/down arrows to select Group Dial and press OK.
Enter a group dial number between 1 and 200 and press OK.
If an entry is already stored in the number you choose, the display shows a message to allow you
to change it.
Enter the name you want and press OK.
For details on how to enter alphanumeric characters, refer to Using the Keypad in Getting Started.
Enter the first few letters of the speed dial’s name you want.
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Press the up/down arrows until the name and number you want displays and press OK.
Press OK when Yes appears at the Add Another? prompt.
Repeat the steps to add other speed dial numbers into the group.
When you have finished, press the left/right arrows to select No at the Add Another? prompt and
press OK.
10. Press Stop to return to Ready mode.
8.
9.

Editing a Group Dial Number
1.
2.
3.
4.
5.
6.
7.

8.

9.

Press Fax or E-mail on the control panel.
Press Address Book on the control panel.
Press the up/down arrows to select New & Edit and press OK.
Press the up/down arrows to select Group Dial and press OK.
Enter the group dial number you want to edit and press OK.
Enter the first few letters of the speed dial name in that group you want to add or delete.
Scroll until the name and number you want displays and press OK.
If you entered a new speed dial number, Add? appears.
If you enter a speed dial number stored in the group, Delete? appears.
Press OK to add or delete the number.
Press OK when Yes appears to add or delete more numbers and repeat the steps.
When you have finished, press the left/right arrows to select No at the Another Number? and
press OK.
Press Stop to return to Ready mode.

Using Group Dial Numbers
To use a group dial entry, you need to search for and select it from memory.
When you are prompted to enter a destination number while sending a fax or e-mail, press Address
Book.
There are two ways to search for a number in memory. You can either search from A to Z sequentially,
or you can search by entering the first letters of the name associated with the number.
Searching Sequentially
1. Press Fax or E-mail on the control panel.
2. Press Address Book on the control panel.
3. Press the up/down arrows to select Search & Dial and press OK.
4. Press the up/down arrows to select Group Dial and press OK.
5. Press the up/down arrows to select All and press OK.
6. Scroll until the name and number you want displays. You can search upwards or downwards
through the entire memory in alphabetical order.

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Searching using the Name
1. Press Fax or E-mail on the control panel.
2. Press Address Book on the control panel.
3. Press the up/down arrows to select Search & Dial and press OK.
4. Press the up/down arrows to select Group Dial and press OK.
5. Press the up/down arrows to select Search ID and press OK.
Enter the first few letters of the name you want.
6. Scroll until the group dial’s name and number you want displays.

Deleting an Address Book Entry
1.
2.
3.
4.
5.

6.
7.
8.

Press Fax or E-mail on the control panel.
Press Address Book on the control panel.
Press the up/down arrows to select Delete and press OK.
Press the up/down arrows to select Speed Dial or Group Dial and press OK.
Scroll until the searching method you want displays and press OK.
• Select Search All to search for an entry by scanning through all entries in Address Book.
• Select Search ID to search for an entry by entering the first few letters of the name.
Scroll until the name you want displays and press OK.
Or, enter the first letters. Scroll until the name you want displays and press OK.
Press OK when Yes appears to confirm the deletion.
Press Stop to return to Ready mode.

Smart Key Addresses
The Smart Key addresses enable you to quickly access and select commonly used e-mail address text
from the .com button on the control panel. For example .com or @yourdomainname.com. Up to six
Smart Key addresses can be set up using CentreWare Internet Services.
The Smart Key addresses are selected by pressing the .com key on the control panel.
When entering the e-mail address, press the .com key repeatedly until the address text
required is displayed and press OK.

Printing the Local Address Book
1.
2.
3.

176

Press the Machine Status button on the control panel.
Select Information Pages and press OK.
Press the up/down arrows to select Address Book and press OK at the print prompt. Your local
Address Book listings will print from your machine.

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Using Address Book in CWIS
You can use the address book from your PC through CWIS. Access numbers and initiate fax and e-mail
jobs from your PC using addresses stored in your Xerox 3215/3225 Address Book.
From Address Book in CWIS you can:
• Search for addresses
• Add, delete, or edit addresses for Individuals, Fax Groups, or E-mail Groups
• Establish Speed Dial and Group Dial numbers for addresses.

Search for An Address
To search for an address in CWIS:
1.
2.
3.
4.

Access CWIS via Easy Printer Manager or by entering your machine’s IP address in your browser
window and pressing Enter.
From the CWIS home page, click Address Book.
Select the type of address you are seeking: Individual, Fax Group or E-mail Group.
Select the address from the list on screen. You can scroll through the Address Book or search by
user name in the search window at the top of the list.

To Add an Address:
1.
2.
3.
4.
5.

Select the type of address you want to add in the left column: Individual, Fax Group or E-mail
Group.
When the list displays on screen, click Add.
Enter the information in the form to add a new person to the Address Book, or click on a listing in
the display to add an existing address to a Group.
Assign the new address a Speed Dial number if you wish.
Click Apply. The address will appear in the desired list.

To Edit or Delete an Address
1.
2.
3.
4.

Select the type of address you want to change or delete in the left column: Individual, Fax Group
or E-mail Group.
When the list displays on screen, click on the address you wish to change or delete.
Select Edit or Delete, whichever action you want to take with the address.
When finished making the change, click Apply. The address listing will be changed.

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10

Security
This chapter describes how to configure the Security features for the machine.
The following topics are mentioned in this chapter:
• Security at Xerox
• Security Settings
• Machine Digital Certificate Management
• SNMP
• SNMPv3
• IP Sec
• IP Filtering
• 802.1X Authentication
• Authentication

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Security at Xerox

Security at Xerox
For the latest information on securely installing, setting up and operating your machine see the Xerox
Security Information Web site located at www.xerox.com/security.

Security Settings
To prevent unauthorized changes to printer settings, ensure a login ID and password is entered in the
System Administrator area.

Administrator Accounts
1.
2.
3.
4.
5.
6.
7.

8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.

180

At your workstation, open the Web browser and enter the IP Address of the machine in the
Address Bar.
Press Enter.
Select Properties.
If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login.
Select Properties.
In the Security link on the left hand side, select the System Security link.
Select System Administrator.
If required, enter Administrator details for:
• Name
• Phone Number
• Location
• E-mail Address
The WebUI Access Control check box controls access to the Internet Services screen.
To change the Administrator Password, select the Change Password check box and enter the
required Login ID and password. The defaults are admin and 1111 respectively.
Select the Advanced button for Advanced Access Control.
Select Protect Login IPv4 Address if required, and enter the required login IP address that you
want to protect in the IPv4 Address box.
Select the required option for Login Failure Policy. The options are: Off, 3 times, and 5 times.
Select the required number of minutes from the Auto Logout menu.
Select Security Settings Reset to enable this option if required.
Select Save.
To control access to the machine control panel, select the Enable check box to enable LUI Access
Control.
Select Apply to save the changes.
Select OK when the acknowledgement message displays.

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Feature Management
The Feature Management screen allows you to control the Services, Physical Ports, PC Scan Security,
and Network Protocols that are available on the machine.
1. At your workstation, open the Web browser and enter the IP Address of the machine in the
Address Bar.
2. Press Enter.
3. Select Properties.
4. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login.
Click Properties.
5. In the Security link on the left hand side select the System Security link.
6. Select the Feature Management link in the directory tree.
7. To enable or disable a feature, select the required Enable check box or Disable link.
• For the LPR/LPD Protocol, enter the required port number. (The default is 515).
• For Raw TCP/IP Printing Protocol, enter the required port number (The default is 9100).
8. Click Apply to save the changes.
9. Select OK.

Restart Device
The Restart Device screen allows you to reboot the machine remotely from your desktop.
Note: When the machine is restarted, the Network Controller will take some time to restart.
The network connectivity will be unavailable during this time.
1.
2.
3.
4.
5.
6.
7.
8.

At your workstation, open the Web browser and enter the IP Address of the machine in the
Address Bar.
Press Enter.
Select Properties.
If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login.
Click Properties.
In the Security link on the left hand side, select the System Security link.
Select the Restart Device link in the directory tree.
To reboot the machine, select the required Restart Now button.
The Do you really want to restart the device screen appears. Click Yes. The machine will reboot.
CentreWare Internet Services may be unavailable for several minutes while the machine reboots.

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Machine Digital Certificate Management

Machine Digital Certificate Management
The following topics are covered in this section:
• Overview
• Information Checklist
• Access the Machine Digital Certificate Management Screen
• Create a Self-Signed Certificate
• Install a CA Signed Device Certificate
• Enable Secure Connection

Overview
The machine can be configured for secure access with the SSL (Secure Socket Layer) protocol via
Digital Certificates. SSL enables secure access to the machine.
To enable SSL on a machine, it needs to have its own digital certificate. When clients make a request to
the machine, it exports the certificate to provide an encrypted channel.
There are two options available to obtain a server certificate for the machine:
• Have the machine create a Self-Signed Certificate
• Create a request to have a Certificate Authority sign a certificate that can be uploaded to the
machine.
A self-signed certificate means that the machine signs its own certificate as trusted and creates the
public key for the certificate to be used in SSL encryption.
A certificate from a Certificate Authority or a server functioning as a Certificate Authority (for example
Windows 2000 running Certificate Services) can be uploaded to the machine.
Note: A separate request is required for each Xerox machine.

Information Checklist
Ensure that the machine is configured with the following items:
• An IP Address or Host Name must be configured on the machine.
• DNS must be enabled and configured on the machine.
Note: This is used to set the start time for self-signed certificates.

Access the Machine Digital Certificate Management Screen
1.
2.
3.

182

At your workstation, open the Web browser and enter the IP Address of the machine in the
Address Bar.
Press Enter.
Select the Properties icon.

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Machine Digital Certificate Management

4.
5.
6.
7.

If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login.
Click Properties.
In the Security link on the left hand side, select the Network Security link.
Select the Digital Certificate link. The Certificate Management page displays.
Select Add.

Select one of the following options:
• Install/Create Device Certificate or CSR. The following options are available:
• Create a Self-signed Device Certificate
• Install CA signed Device Certificate
• Create Certificate Signing Request (CSR)
• Install Root Certificate

Create a Self-Signed Certificate
1.
2.
3.

In the Install/Create New Certificate area, select Create a Self-Signed Device Certificate.
Select Next.
In the Self-signed Certificate area:
a. Enter a Friendly Name.
b. In the 2 Letter Country Code field, enter the Country Code that represents the country in
which the machine is located. The country code must be entered as a two-character ISO 3166
country code.
c. If required, enter details in the following fields:
• State/Province Name
• Locality Name
• Organization Name
• Organization Unit
Information entered for these options should describe the machine as per the X500 directory
scheme but can be any value which is meaningful to the customer to identify the machine.
Note: The Common Name is taken from the machine’s IP Address/Host Name and Domain Name.
In the Valid Period box, enter the number of days that the certificate should be valid. Once
the specified time is reached, the certificate will expire. The start time is based on the current
machine system time so it is important that the time is set correctly on the machine.
e. Enter the E-mail Address of the Administrator who is responsible for the secure management
of the machine.
Select the Next button. A message displays to show the success of the certificate creation.
Click the Close button. The certificate displays in the Certificate Management area.
Follow the steps in Enable Secure Connection.
d.

4.
5.
6.

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Machine Digital Certificate Management

Create a Certificate Signing Request
1.
2.
3.

In the Install/Create New Certificate area select Create Certificate Signing Request.
Select Next.
In the Certificate Signing Request (CSR) area:
a. Enter a Friendly Name to identify the request.
b. In the 2 Letter Country Code field enter the Country Code that represents the country in
which the machine is located. The country code must be entered as a two-character ISO 3166
country code.
c. If required, enter details in the following fields:
• State/Province Name
• Locality Name
• Organization Name
• Organization Unit
Information entered for these options should describe the machine as per the X500 directory
scheme but can be any value which is meaningful to the customer to identify the machine.
Note: The Common Name is taken from the machine’s IP Address/Host Name and Domain Name.
Enter the E-mail Address of the Administrator who is responsible for the secure management
of the machine.
Click Next.
In the Certificate Signing Request (CSR) area, click Download.
Send the downloaded file to your Certificate Authority for digital signing.
When you receive the signed certificate back from the Certificate Authority, follow the steps below
to Install a CA Signed Device Certificate.
d.

4.
5.
6.
7.

Install a CA Signed Device Certificate
1.
2.
3.

4.
5.
6.

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In the Install/Create New Certificate area, select Install CA Signed Device Certificate.
Select Next.
In the Certificate Information area:
a. Enter a Friendly Name to identify the certificate
b. Enter the required Private Password and Confirm Password.
c. In the CA Signed Certificate area, click Browse to find the certificate file on your computer.
Select the file.
d. Click Next.
Select the Apply button to accept the changes.
If prompted, enter the Administrator User Name (admin) and Password (1111), and select OK.
If successful, the Current Status area displays a confirmation message.
Follow the steps in Enable Secure Connection.

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Install Root Certificate
1.
2.
3.

4.
5.
6.

In the Install Root Certificate area, select Install New Root Certificate.
Select Next.
In the Self Signed Certificate area:
a. Enter a Friendly Name to identify the certificate.
b. In the Root Certificate area click Browse to find the certificate file on your computer. Select
the file.
c. Click Next.
Select the Apply button to accept the changes.
If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login.
If successful, the Current Status area displays a confirmation message.
Follow the steps in Enable Secure Connection.

Enable Secure Connection
Once the machine has a machine Server Certificate, you can enable Secure Connection.
1. At your workstation, open the web browser and enter the IP Address of the machine in the
Address Bar.
2. Press Enter.
3. Select the Properties icon.
4. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login.
Click Properties.
5. In the Security link on the left hand side, select the Network Security link.
6. Select the Secure Connection link.
7. Click the Select Certificate button and select the required certificate. Click Select. The certificate
displays in the Certificate for Secure Connection area.
8. In the Secure HTTP area, select the required option in the HTTPs menu. Select Both HTTP and
HTTPs to enable Secure IPP, or select HTTPs Only.
9. Select Import and Export Functions if required.
10. If you selected Both HTTP and HTTPs, select On from the IPPs menu if required.
11. Select Apply to save the changes.

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Machine Digital Certificate Management

Edit or Delete a Certificate
1.
2.
3.
4.
5.
6.
7.

186

At your workstation, open the Web browser and enter the IP Address of the machine in the
Address Bar.
Press Enter.
Select the Properties icon.
If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login.
Click Properties.
In the Security link on the left hand side, select the Network Security link.
Select the Digital Certificate link. The Certificate Management page displays with a list of the
certificates installed on this machine.
Select the box next to the Friendly Name of the certificate that you want to edit or delete.
• Select the Edit button to edit the certificate. Make the required changes and click Apply.
• Select the Delete button to delete the certificate, and click Yes to confirm.

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SNMP
SNMP (Simple Network Management Protocol) settings can be configured via CentreWare Internet
Services.
1. At your workstation, open the Web browser and enter the IP Address of the machine in the
Address Bar.
2. Press Enter.
3. Select the Properties icon.
4. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login.
Click Properties.
5. In the Network Settings link, select the SNMP link.
6. Select SNMPv1/v2.
a. Select the Enable check box to enable SNMPv1/v2 Protocol.
b. Select the required Community Name from the list, or click Add to add a new SNMP
Community. The Add pop up menu appears.
• Enter the required Name for the SNMP Community.
• Select the required Access Permission.
7. Select Apply to save the changes.
8. Select OK when the acknowledgement message displays.

SNMP Traps
You can specify IPv4 Trap Destination Addresses.
1. From the SNMP page, in the SNMP Traps area select Add.
2. In the Trap Destination Address area, enter details in the IPv4 Address and Port Number fields.
3. In the Traps area, enter the name in the TRAP Community Name field.
4. For Traps to be received select the check boxes to select the following Traps:
• Printer Traps
• Cold Start Traps
• Warm Start Traps
5. Select Apply to save the changes.
6. Select OK when the acknowledgement message displays.

Edit Community Names or SNMP Traps
1.
2.
3.
4.

From the SNMP page, in the Community Names or SNMP Traps area, select the name or address
you want to edit.
Select Edit.
Change the required options and select Apply to save the changes.
Select OK.

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SNMP

Delete Community Names or SNMP Traps
1.
2.
3.

From the SNMP page, in the Community Names or SNMP Traps area, select the name or address
you want to delete.
Select Delete.
Select Yes.
Note: Changes made to the GET or SET community names for this machine will require
corresponding GET or SET community name changes for each application which uses the SNMP
protocol to communicate with this machine (e.g., Xerox CentreWare Web, any third party network
management applications, etc.).

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SNMPv3
SNMPv3 can be enabled to create an encrypted channel for secure machine management.
1. At your workstation, open the Web browser and enter the IP Address of the machine in the
Address Bar.
2. Press Enter.
3. Select the Properties icon.
4. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login.
Select Properties.
5. In the Network Settings link, select the SNMP link.
6. Select the SNMPv3 link. The SNMPv3 page displays.
7. In the Setup area:
a. Select the Enable check box to enable SNMPv3 Protocol.
b. In the Authentication area, enter the required User Name.
c. Enter a password in the Authentication Password field.
d. Enter the password again in the Confirm Password field.
e. For Authentication Algorithm, select either MD5 or SHA.
f. Enter a password in the Privacy Password field.
g. Enter the password in the Confirm Password field.
h. The Privacy Algorithm displays.
8. Select Apply to save the changes.
9. Select OK when the acknowledgement message displays.

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IP Sec

IP Sec
IP Sec (IP Security) is comprised of the IP Authentication Header and IP Encapsulating Security
Payload protocols that secure IP communications at the network layer of the protocol stack, using both
authentication and data encryption techniques. The ability to send IP Sec encrypted data to the
printer is provided by the use of a public cryptographic key, following a network negotiating session
between the initiator (client workstation) and the responder (printer or server). To send encrypted data
to the printer, the workstation and the printer have to establish a Security Association with each other
by verifying a matching password (shared secret) to each other. If this authentication is successful, a
session public key will be used to send IP Sec encrypted data over the TCP/IP network to the printer.
Providing additional security in the negotiating process, SSL (Secure Sockets Layer protocols) are used
to assure the identities of the communicating parties with digital signatures (individualized checksums
verifying data integrity), precluding password guessing by network sniffers.

Enable IP Sec
This procedure requires that you have a Shared Secret available.
IP Sec cannot be enabled until Secure Connection is enabled on the machine. For instructions, refer to
Enable Secure Connection.
1. At your workstation, open the Web browser and enter the IP Address of the machine in the
Address Bar.
2. Press Enter.
3. Select the Properties icon.
4. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login.
Select Properties.
5. In the Security link on the left hand side, select the Network Security link.
6. Select the IP Security link. The IP Security page displays.
7. Click Enable to enable the IP Sec protocol.
8. Enter the Shared Secret and Confirm Shared Secret.
9. Select Apply to save the settings. Select OK when the acknowledgement message displays.
10. The IP Sec Current Status confirms the status of the IP Sec protocol.
11. To change the Shared Secret, click the Change Shared Secret button and enter the new Shared
Secret information.
12. Click Apply to save the changes.

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IP Filtering
Overview
The IP Filtering is a security feature that allows you to control access to Internet Services. IP Filtering
allows you to prevent unauthorized access by IP (Internet Protocol).
The IP Filtering feature provides security to the machine, by allowing you to register the IP addresses
permitted to communicate with the machine. This feature is used to prevent Raw TCP/IP Printing,
LPR/LPD, HTTP, Fax to PC, IPP, SNMP, and Scan Manager for Network from unauthorized users.

Enable IP Filtering
1.
2.
3.
4.
5.
6.

At your Workstation, open the Web browser and enter the IP Address of the machine into the
Address bar.
Press Enter.
Click the Properties icon.
If prompted, enter the Administrator User ID admin and Password 1111, and click Login.
Click the Security link.
Click the Network Security link.

For IPv4 Filtering
1.
2.
3.
4.

5.
6.
7.

Select IPv4 Filtering.
Select the IPv4 Filtering Enable check box.
Enter the IP Address(es) to permit IP addresses to access the device.
Enter the IP address or an IP address range by using an asterisk (*) as a wild-card character. For
example:
192.246.238.* is used to reference a subnet of host addresses
192.246.* is used to reference a wider subnet of host addresses
192.* is used to reference the widest subnet of host addresses
The ability to filter on a port or ports is also supported. Enter the port information.
Click Apply to accept changes.
Click OK.

For IPv6 Filtering
1.
2.
3.

Select IPv6 Filtering.
Select the IPv6 Filtering Enable check box.
Enter the IP Address(es) to permit IP addresses to access the device.

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IP Filtering

4.

5.
6.
7.

Enter the IPv6 address in the form of a CIDR convention. Prefix indicates the number of leftmost
bits to be referenced.
For example:
2001:DB8:1234:215:215:99FF:FE04:D345 / 128 is used to reference a complete address.
2001:DB8:1234:215:215:99FF:FE04:D345 / 64 is used to reference prefix address consisted of
leftmost 64 bits only.
2001:DB8:1234:215:215:99FF:: / 80 is used to reference prefix address consisted of leftmost 80
bits only.
The ability to filter on a port or ports is also supported. Enter the port information.
Click Apply to accept changes.
Select OK when the acknowledgement message displays.

Enable MAC Filtering
1.
2.
3.
4.
5.
6.

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Select MAC Filtering in the directory tree. The MAC Filtering page displays.
Select the MAC Filtering Enable box.
In the MAC Address to Filter Out area, select Add.
Enter the MAC Address that you want to filter out.
Select Apply to save the changes.
Select OK when the acknowledgement message displays.

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802.1X Authentication
This is the procedure to install and setup 802.1X Authentication.

Overview
The Xerox machine supports IEEE 802.1X Authentication via Extensible Authentication Protocol (EAP).
IEEE 802.1X ensures all machines on the network are authenticated and authorized to use the
network. 802.1X can be enabled for machines connected through wired Ethernet networks.
The Administrator can configure the machine to use one EAP type. EAP types supported on the
machine are:
• EAP-MD5
• PEAP
• EAP-MSCHAPv2
• EAP-TLS

Information Checklist
Before starting ensure that the following items are available and/or the tasks have been performed:
• 802.1X authentication must be supported on the network where the machine is connected.
• Ensure that your 802.1X Authentication Server and authentication switch are available on the
network.
• Create a User Name and Password on your Authentication Server that will be used to authenticate
the machine.

Enable 802.1X at the Machine
Press the Machine Status button on the control panel.
Press the Up/Down arrow buttons to highlight Network and press OK.
Enter the Administrator Password using the alphanumerical keypad. The default is 1111.
Press the OK button, the Network Settings menu displays.
Press the Up/Down arrow buttons to select 802.1x and press OK.
Press the Up/Down arrow buttons to select On; press OK.
Press the Up/Down arrow buttons to select one of the following for the Authentication Method:
• EAP-TLS
• EAP-MSCHAPv2
• PEAP
• EAP-MD5
8. Press OK.
9. Enter the User Name using the alphanumerical keypad and press OK.
10. Enter the password using the alphanumerical keypad and press OK.

1.
2.
3.
4.
5.
6.
7.

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802.1X Authentication

11. The screen will display Saved and the machine will reboot.

Enable 802.1X Using CentreWare Internet Services
Authentication via TLS requires a Device Certificate to be configured or uploaded to the machine. For
instructions, refer to Access the Machine Digital Certificate Management Screen.
Authentication via PEAP and TLS require a Root Certificate to be uploaded to the machine. For
instructions refer to Install Root Certificate.
1. At your workstation, open the Web browser and enter the IP Address of the machine in the
Address Bar.
2. Press Enter.
3. Select the Properties icon.
4. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login.
Select Properties.
5. In the Security link on the left hand side, select the Network Security link.
6. Select 802.1X in the directory tree. The 802.1x Security page displays.
a. For 802.1x Security, select the Enable check box.
b. From the Authentication Methods area select one of the following methods:
• EAP-MD5
• EAP-MSCHAPv2
• PEAP
• TLS
7. If you select EAP-MD5, EAP-MSCHAPv2 or PEAP, the Credentials option appears. Enter the
required details in the Username and Password fields.
8. If you select PEAP or TLS, the Server Validation option appears. Click the Select Certificate
button and select the required root certificate to provide server validation.
9. If you select TLS, the Device Validation option appears. Click the Select Certificate button and
select the required certificate to provide device validation.
10. Select the Apply button to accept the changes.
11. Select OK when the acknowledgement message displays.

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Authentication
Overview
Administrators can configure the machine so that users must be authenticated via the network before
they can access Scan to e-mail features.
The following authentication options can be configured on the machine.

No Authentication
When No Authentication is enabled, users can access features without restriction. No Authentication
is the default configuration for the machine.

Authentication
Authentication can be configured to verify that a user accessing the machine is a valid user. The user's
authentication details are verified either remotely by an external network server, or locally by an
internal database stored in the machine.
The Administrator can select one of these environments to provide authentication:
• No Authentication
• Local Authentication
• External Authentication:
• Kerberos (Unix, Linux)
• Kerberos (Windows ADS)
• SMB (Windows ADS)
• LDAP
Users are required to enter at least a user name and password to access the machine, based on the
authentication environment.

Configure Local Authentication
The System Administrator can set up a list of user accounts that are defined locally on the machine.

Procedure
1.
2.
3.
4.

At your workstation, open the Web browser and enter the IP Address of the machine in the
Address Bar.
Press Enter.
Select Properties.
If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login.
Select Properties.

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Authentication

5.
6.
7.
8.

In the Security link on the left hand side, select the Authentication link. The Authentication
page displays.
In the Authentication Method list, select Local Authentication. Ensure User Profile is enabled in
the Options area.
Select Apply to save the changes.
Select OK when the acknowledgement message displays.

Create User Accounts
1.
2.

3.

Ensure the Authentication menu on the left hand side of the CentreWare Internet Services screen
is selected and click the User Profile link in the directory tree.
Select the Add button.
a. Select the required Index number for this user.
a. Enter a name to identify the User in the User Name field.
b. Enter the login name for the User in the Login ID field.
c. Enter the password for the User in the Password field.
d. Re-type the password in the Confirm Password field.
e. Enter the user’s Fax Number, if required.
f. Enter the user's e-mail address in the E-mail Address field. Select the Automatically add
your information to Address Book if you require this feature.
Select Apply to add the new User and return to the User Profile page.

Edit User Information
1. In the User Profile area, select the user and then select the Edit button for the user you want to
edit. The Edit User page displays.
2. In the Edit User area change the relevant details and select Apply to save the changes and return
to the User Profile page.
Remove a User
1. In the User Profile area, select the user and then select the Delete button for the user you want to
remove from the list.
2. Select OK when the confimation message displays.

Verify Authentication Is Enabled at the Machine
1.
2.
3.
4.

196

Press the E-mail button.
The Login ID screen appears.
Enter a valid user name and press OK.
Enter a valid password and press OK. You will have access to the feature.

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Configure External Authentication
Information Checklist
Before starting ensure that the following items are available and/or the tasks have been performed:
• Ensure that the external network server to provide authentication is functional on your network.
Refer to your manufacturer's documentation for instructions to complete this task.

Configure Kerberos (Unix/Linux)
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.

12.
13.
14.

At your workstation, open the Web browser and enter the IP Address of the machine in the
Address Bar.
Press Enter.
Select Properties.
If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login.
Click Properties.
In the Security link on the left hand side, select the Authentication link. The Authentication
Method page displays.
For Authentication Method select Kerberos (Unix, Linux).
Select Apply.
In the Network Security link, select External Authentication.
Select Kerberos Server.
Select the Add button.
In the Required Information area:
a. Enter the Realm.
b. Enter the Server Address and Port Number.
Select Apply to save the changes.
Select OK when the acknowledgement message displays.
Follow the steps in Verify Authentication Is Enabled at the Machine to check that you have set up
authentication correctly.

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Authentication

Configure Kerberos (Windows ADS)
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.

13.
14.
15.

At your workstation, open the Web browser and enter the IP Address of the machine in the
Address Bar.
Press Enter.
Select Properties.
If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login.
Select Properties.
In the Security link on the left hand side, select the Authentication link. The Authentication
Method page displays.
For Authentication Method select Kerberos (Windows ADS).
Select Apply to accept the changes.
Click OK.
In the Network Security link, select External Authentication.
Select Kerberos Server.
Select the Add button.
In the Required Information area:
a. Enter the Realm.
b. Enter the Server Address and Port Number.
Select Apply to save the changes.
Select OK when the acknowledgement message displays.
Follow the steps in Verify Authentication Is Enabled at the Machine to check that you have set up
authentication correctly.

Configure SMB (Windows ADS)
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.

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At your workstation, open the Web browser and enter the IP Address of the machine in the
Address Bar.
Press Enter.
Select Properties.
If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login.
Select Properties.
In the Security link on the left hand side, select the Authentication link. The Authentication
page displays.
Select SMB (Windows ADS).
Select Apply to accept the changes.
Click OK.
In the Network Security link, select External Authentication.
Select SMB Server.
Select the Add button.
In the Required Information area:
a. Enter the Domain.
b. Enter the Server Address and Port Number.
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13. Select Apply to save the changes.
14. Select OK when the acknowledgement message displays.
15. Follow the steps in Verify Authentication Is Enabled at the Machine to check that you have setup
authentication correctly.

Configure LDAP
Enable LDAP Authentication
1.
2.
3.
4.
5.
6.
7.
8.

At your workstation, open the Web browser and enter the IP Address of the machine in the
Address Bar.
Press Enter.
Select Properties.
If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login.
Select Properties.
In the Security link on the left hand side, select the Authentication link. The Authentication
Method screen displays.
Select LDAP.
Select Apply to accept the changes.
Select OK when the acknowledgement message displays.

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Maintenance

11

This chapter includes:
• Consumables
• General Care
• Software Update

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Consumables

Consumables
Customer-replaceable consumable supplies for this printer include the following:
• Xerox WorkCentre 3215/3225 Standard Capacity Toner Cartridge
• Xerox WorkCentre 3215/3225 High Capacity Toner Cartridge
• Xerox WorkCentre 3215/3225 Standard Capacity Drum Cartridge

Placing an Order for Xerox Consumables
Xerox supplies for your printer can be ordered in several ways:
• Contact your local Xerox Representative or reseller. Provide your company name, product number
and the machine serial number.
Note: The machine’s serial number is located on the machine’s data plate on the rear cover, is
accessible from the Machine Status button in the System Setup menu, and also is printed on the
Configuration report.
•
•
1.
2.
3.
•

Order supplies online at www.xerox.com.
Access the Xerox web page via Easy Printer Manager:
Select the printer for which you want to order supplies.
Select the Order Supplies button.
When another window pops up, select Order Supplies. When the Xerox web page for ordering
supplies appears, place your order.
Access the Xerox web page via CentreWare: From your printer’s CWIS page, click the Support tab,
then Support Links on the left navigation panel. Then click the Order Supplies link on the bottom
of the page to go to the Xerox website and order online.

WARNING: Use of non-Xerox supplies is not recommended. Use of toner and drum cartridges
with other than genuine Xerox Toner can affect print quality and printer reliability. Xerox Toner is
the only toner designed and manufactured under strict quality controls by Xerox for use with this
specific printer.
The Xerox Warranty, Service Agreement, and Total Satisfaction Guarantee do not cover damage,
malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of
Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the
United States and Canada. Coverage could vary outside these areas. Please contact your Xerox
representative for details.

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Checking the Status of Consumables
You can check the status of your installed printer consumables at any time.

From the Machine
When your toner cartridge is low on toner, the Machine Status light will blink red to let you know it is
time to order a new Xerox toner cartridge. When the cartridge is empty and needs to be replaced, the
light will be solid red. When the drum cartridge needs to be replaced, the Machine Status light will be
red. For each of these conditions, the user interface will also display an error message indicating the
cartridge status.
To enable the Low Toner Alert and the Low Image Unit Alert at your machine:
1. Go to Press the Machine Status button on the control panel.
2. Use the up/down arrows to select System Setup. Press OK.
3. Use the up/down arrows to select Maintenance. Press OK.
4. Use the up/down arrows to select Toner Low Alert. Press OK.
5. At On press OK. The machine will save the selection. Press the Back button to return to the
Maintenance menu options list. Use the up/down arrows to select Image U Low Alert. Press OK.
6. At On press OK. The machine will save the selection. The Machine Status light will now be red
when the Drum Cartridge needs to be replaced.

From your PC:
Use Easy Printer Manager (EPM) to view a supplies status page:
1. At your PC, open Easy Printer Manager from the Start menu.
2. Select the printer.
3. From the Basic mode page (the smaller window), you can see the toner supply level in the Supplies
tab; select the Paper tab to see what paper is loaded in the machine. If you open EPM in the
Advanced mode (large window) you will see Supplies Information just below the device picture.
Note: Use the Switch icon in the EPM header to move between Basic and Advanced modes.
Use CentreWare Information Services (CWIS) to check supplies status.
1. Enter the IP Address of the printer in your Internet browser.
2. If prompted from the CentreWare page, enter the ID (admin) and Password (1111).
3. Select the Status tab.
4. Click Supplies in the left navigation pane to see the toner levels and imaging unit levels in the
printer.

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Storage and Handling of Consumables
The toner and drum cartridges contain components that are sensitive to light, temperature, and
humidity. Follow the recommendations provided to ensure the optimum performance, highest quality,
and longest life from your new cartridge.
Follow the guidelines below for storing and handling consumables:
• Always store cartridges unopened and inside their original package.
• Store the correct side up in a horizontal position (not standing on end).
• Do not store consumables in:
• Temperatures greater than 40°C (104°F).
• Humidity range less than 20% and not greater than 80%.
• An environment with extreme changes in humidity or temperature.
• Direct sunlight or room light.
• Dusty places.
• A vehicle for a long period of time.
• An environment where corrosive gases are present.
• An environment with salty air.
• Do not store consumables directly on the floor.
• Do not touch the surface of the photosensitive drum in the drum cartridge.
• Do not expose the cartridge to unnecessary vibrations or shock.
• Never manually rotate the drum in the drum cartridge, especially in the reverse direction; this can
cause internal damage and toner spillage.

When to Order Consumable Supplies
To avoid print quality problems resulting from worn parts and to maintain your
machine in top working condition, replace the toner and drum cartridges as
directed:
• A flashing red warning light and an error message appear on the control
panel when a toner cartridge or drum cartridge is near its replacement time.
The Machine Status light flashes red when your toner cartridge or drum cartridge is low and will
need replacement soon. Check that you have replacements on hand, and order them when the
warning appears if you do not. It is important to order these items when the messages first
appear to avoid interruptions to your printing.
• A solid red warning light and an error message appear on the control panel when the toner or
drum cartridge must be replaced. The Machine Status light becomes solid red to indicate a
replacement is needed for the toner cartridge or the drum cartridge.
To replace the toner or drum cartridge follow the instructions provided below or with the consumable.
WARNING: When replacing consumables, DO NOT remove the covers or guards that are fastened
with screws. You cannot maintain or service any of the parts that are behind these covers and
guards. Do NOT attempt any maintenance procedure that is NOT specifically described in the
documentation supplied with your machine.

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Maintenance Options
When you install your Xerox WC3215 or WC3225, you can set up a few parameters for maintenance
features. These options are shown in the chart, and are accessed through these steps:
1. Press the Machine Status button on the control panel.
2. Scroll through the options and select System Setup. Press OK.
3. Scroll to Maintenance and press OK. Scroll through the options and select the maintenance
features you wish to use.

Menu Item

Options

Supplies Life

Series of options that enable printing the status of
specific parts; used by Service or at direction of
Service.

Image Manager

Use this to control the density of all the images that
are printed. You can select Color images, Black and
White, or Greyscale, and then set the density for each
print from -10 to 10.

Toner Low

On or Off. When On is selected, the printer will notify
users that the toner is low via several methods: the
status light on the control panel, a message at a
user’s PC, and/or an e-mail sent to the System
Administrator.

Image Unit Low

On or Off. When On, the printer will notify users that
the drum cartridge needs replacing via control panel
light and message. The printer will eventually stop
printing if the cartridge isn’t replaced.

Serial Number

When this is selected, the Serial Number will be visible
in the machine’s user interface.

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General Care
Redistributing Toner
When the toner cartridge is near the end of its life:
• White streaks on prints or light printing occurs.
• The low toner status indicator appears if the Low Toner Alert feature was enabled in Maintenance
options. An error message will also appear on the user interface.
If either condition occurs, you can temporarily improve print quality by redistributing the remaining
toner in the cartridge. In some cases, white streaks or light printing will still occur even after you have
redistributed the toner.
Follow these steps to redistribute the toner in your cartridge and temporarily improve print quality.

1.
2.

Open the front cover.
Pull the toner cartridge out.

3.

Slowly shake the cartridge five or six times to
distribute the toner evenly inside the cartridge.
Note: If toner gets on your clothing, wipe it off with
a dry cloth and wash clothing in cold water. Hot
water sets toner into fabric.

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4.
5.

Re-install the toner cartridge by inserting it slowly into the machine.
Close the printer cover. When the Machine Status light
on the control panel is solid green, the machine is
ready.

Replacing the Toner Cartridge
Replace the toner cartridge using the following instructions.
1. Open the front cover.
2. Pull out the toner cartridge.

3.
4.

Remove the new toner cartridge from the packaging. Remove the protective materials from the
cartridge as directed in the packaging labels.
Slowly shake the new cartridge five or six times to
distribute the toner evenly inside the cartridge.
Note: If toner gets on your clothing, wipe it off with a
dry cloth and wash clothing in cold water. Hot water
sets toner into fabric.

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5.

6.

Hold the cartridge by the handle. Slowly insert the
cartridge into the opening in the machine. Tabs on the
sides of the cartridge and corresponding grooves within
the machine will guide the cartridge into the correct
position until it locks into place.
Close the front cover. Make sure that the door is securely
closed. When the green machine status light is solid, the
machine is ready.

Replacing the Drum Cartridge
1.
2.

Open the front cover.
Pull the toner cartridge out and place it on a clean flat
surface.

3.
4.

Pull the drum cartridge out slowly.
Remove the new drum cartridge from the packaging.
Follow directions on the packaging to remove the tape
and appropriate packaging pieces from the new
cartridge. Use the handle on the cartridge to avoid
touching sensitive parts that can be easily damaged.
CAUTIONS:
• To prevent damage to the drum cartridge, do not
expose it to light for more than a few minutes. Cover
it with a piece of paper, if necessary.
• Do not touch the green surface on the underside of the cartridge. Use the handle on the
cartridge to avoid touching this area.

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5.
6.
7.

Hold the drum cartridge by the handle and insert it into
the machine until it locks into place.
Re-install the toner cartridge.
Close the machine front cover. When the green
machine status light is solid, the machine is ready.

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Recycling Consumables
For information on Xerox supplies recycling programs, go to www.xerox.com/gwa.

Cleaning the Machine
WARNING: When cleaning the machine do NOT use organic or strong chemical solvents or
aerosol cleaners. Do NOT pour fluids directly onto any area. Use supplies and cleaning materials
only as directed in this documentation. Keep all cleaning materials out of the reach of children.
WARNING: Do not use pressurized air-spray cleaning aids on or in this equipment. Some
pressurized air-spray containers contain explosive mixtures and are not suitable for use in
electrical applications. Use of such cleaners can result in a risk of explosion and fire.

Platen Glass and Constant Velocity Transport (CVT) Glass
To ensure optimum print quality at all times, clean the glass areas of your machine regularly.
When you use the automatic document feeder, your documents will pass over the stationary scanner
using the constant velocity transport (CVT) glass. Any dirt or marks on this piece of glass may:
• Cause lines, streaks, smears and other spots on your copies, faxes or scanned images.
• Show through the document and appear on your scanned images.
To clean the glass areas of your machine:
1. Use a lint-free cloth, lightly dampened with a mild
general cleaning fluid or another suitable non-abrasive
glass cleaner to clean the platen glass and the constant
velocity transport glass.
2. Wipe away any residue with a clean cloth or paper towel.
3. Use a lint-free cloth, lightly dampened with water to
clean the underside of the automatic document feeder
and the constant velocity transport glass cover.

Control Panel, Automatic Document Feeder, and Output Tray
Regular cleaning keeps the display, control panel, and other machine areas free from dust and dirt.
1. Use a soft, lint-free cloth, lightly dampened with water.
2. Wipe clean the entire area of the control panel, including the display.
3. Wipe clean the automatic document feeder, output tray, paper tray, and other outside areas of
your machine.
4. Remove any residue with a clean cloth or paper towel.

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Internal Areas
During the printing process, paper, toner, and dust particles can accumulate inside the machine. This
can cause print quality problems, such as toner specks or smearing. Cleaning inside the machine clears
and reduces these problems.
1. Turn the machine off and unplug the power cord. Wait for
the machine to cool down.

2.

Open the front cover of the machine.

3.

Pull the toner cartridge out and place it on a clean
flat surface. Then remove the drum cartridge and
place it on a clean flat surface. With a dry, lint-free
cloth, wipe away any dust and spilled toner from the
cartridge area inside the machine.

CAUTION: While cleaning the inside of the
machine, be careful not to damage any inside parts. Do not use solvents such as benzene or
thinner to clean. Printing quality problems can occur and damage can be caused to the machine.

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4.

Re-install the drum cartridge and then the toner
cartridge. Tabs on the sides of the cartridge and
corresponding grooves within the machine will guide
the cartridge into the correct position until each locks
into place.

5.
6.

Close the front cover.
Plug in the power cord and turn on the machine. When
the green machine status light is solid, the machine is
ready.

Moving the Machine
•

•

212

When moving the machine, do not tilt or turn it upside down as the inside of the machine may
become contaminated with toner, which can cause damage to the machine or adversely affect
print quality.
When moving the machine, make sure to hold the machine securely from the bottom.

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Software Update
Xerox is continually seeking to improve its products. A software revision may become available to
improve the functionality of your machine. The Software Upgrade feature allows the customer to
upgrade the machine software without needing a Customer Service Representative to be present.

The Software Upgrade Process
The software can be upgraded over a network connection using CentreWare Internet Services.
• Any jobs in the printer queue must be allowed to complete or be deleted before initiating a
software upgrade.
• This procedure will prevent further jobs from being received until the upgrade has completed.
• All configured network settings and installed options will be retained by the machine after the
software upgrade process.

Process Checklist
Before starting please ensure that the following items are available and/or the tasks have been
performed:
• Obtain the new software upgrade file for your machine from the www.xerox.com web site or from
your Xerox Customer Support Representative. The upgrade file will have an extension of .hd.
Download the upgrade file to a local or network drive. You will be able to delete the file after the
upgrade procedure.
• It is important to obtain the correct upgrade file for your particular model of machine. For
instructions to determine which model of machine you have, refer to Installation and Setup.
• TCP/IP and HTTP protocols must be enabled on the machine so that the machine web browser
can be accessed.

Procedure
Note: The upgrade process should take less than 10 minutes unless there are network issues.
1.

At your workstation, open the web browser and enter the IP Address of the machine in the
Address Bar.
2. Press Enter.
3. Select the Login link at the top of the screen. Enter the Administrator User Name (admin) and
Password (1111), and select Login.
4. Select Properties.
5. In the Security link on the left hand side, select the System Security link.
6. Select the Feature Management link in the directory tree.
7. Select the Firmware Upgrade Enable box.
8. Click Apply to save the changes.
9. Select the Support tab.
10. In the Firmware Upgrade link select the Upgrade Wizard button.
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11. The Firmware Upgrade Wizard screen appears. In the Firmware File area:
a. Select Browse.
b. Locate and select the software upgrade .hd file obtained earlier.
c. Select Open.
12. Select Next. The firmware will now be verified and display information about the upgrade file.
13. Select Next to continue. The upgrade should take less than 10 minutes unless there are network
issues.
14. Once the machine has completed the upgrade it will reboot automatically. The configuration
report will print (if enabled). Check the configuration report to verify that the software level has
changed.

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12

This chapter includes:
• Overview
• Clearing Paper Jams
• Error Messages
• Common Problems
• Further Assistance

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Overview

Overview
If a problem occurs with your Xerox WorkCentre 3215/3225, messages appear on the control panel
display to indicate the error. Perform the following problem solving procedure:
1. Check the display message to see what kind of error has occurred.
2. Use the information in this section to resolve the problem:
• Error Messages
• Paper Tray Jams
• Automatic Document Feeder
• Common Problems
•
Paper Feeding Problems
•
Printing Problems
•
Copying Problems
•
Scanning Problems
•
Fax Problems
•
Operating System Problems
3. Press OK on the control panel. If the problem persists, repeat the procedure.
4. If the problem cannot be resolved, power off and on, and try the job again.
5. If the problem persists, call for service. When you call for service, provide the service representative
with the contents of the display message.

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Status / Wireless LED
The color of the Status / Wireless LED located on the control panel indicates the
machine’s current status. The table below describes the various indicators.
Note: Some LEDs may not be available, depending on machine configuration.
LED

Color

Status

Status LED

None

Off

Machine is offline OR
Machine is in Power Saver Mode; the green Power Saver
light (at top right of control panel) will be on.

Green

On

The machine is online and ready to use.

Blinking

• The machine is warming up.
• The machine is receiving or printing data.

Red

Orange

Wireless

Description

Blue

On

• Door is opened. Close the machine door.
• There is no paper in the tray. Load paper in the tray.
• The machine has stopped due to a major error. Check
the display message.
• The toner cartridge has reached its estimated end of
life. Replace the toner cartridge. (See Replacing the
Toner Cartridge.)
• A drum cartridge has almost reached its estimated
cartridge life. It is recommended to replace the drum
cartridge (see Replacing the Drum Cartridge).

Blinking

• A minor error has occurred and the machine is waiting
for the error to be cleared. Check the display message.
When the problem is cleared, the machine resumes.
• Small amount of toner is left in the cartridge. The
estimated cartridge life of toner is close. Prepare a
new cartridge for replacement. You may temporarily
increase the printing quality by redistributing the
toner (see Redistributing Toner).

On

A paper jam has occurred (see Clearing Paper Jams).

On

The machine is connected to a wireless network.

Blinking

The machine is in the process of connecting to a wireless
network.

Off

Machine is disconnected from any wireless network.

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Clearing Paper Jams

Clearing Paper Jams
Tips for Avoiding Paper Jams
By selecting the correct media types, most paper jams can be avoided.
• Ensure that the adjustable guides on the paper tray are positioned correctly. (See Loading Paper
Tray.)
• Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the
inside of the tray.
• Do not remove paper from the tray while your machine is printing.
• Flex, fan, and straighten paper before loading.
• Do not use creased, damp, or highly curled paper.
• Do not mix paper types in a tray.
• Use only recommended print media. (See Media Types.)
• Ensure that the recommended side of the print media is facing down in the tray, or facing up in
the Manual Feed Slot, top edge first.
• Do not print duplex output with the rear door open.
When a paper jam occurs, a warning message appears on the display screen.
CAUTION: To avoid tearing the paper, pull the jammed paper out slowly and gently. Follow the
instructions in the following sections to clear the jam.

Automatic Document Feeder Jams
When an original gets jammed while passing through the automatic document feeder, a warning
message appears on the display screen.
CAUTION: To avoid tearing the document, remove the jammed document slowly and gently.
Note: To prevent document jams, use the platen glass for thick, thin, or mixed paper-type originals.
1.
2.

218

Remove any remaining originals from the automatic document feeder.
Open the automatic document feeder cover.

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3.

Gently remove the jammed paper from the automatic document feeder. If you do not see paper
in this area, go to the next step.

4.

Close the cover.

5.

Lift the automatic document feeder and gently pull out
any jammed original. Close the automatic document
feeder.

6.

Reload the originals into the automatic document feeder and press the Start button to resume
the job.

Paper Tray Jams
1.

Pull out the paper tray.

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Clearing Paper Jams

2.

Remove any jammed paper by gently pulling it straight
out.

3.

Release the two green latches positioned above
where the paper tray sits.

4.

When the baffle drops down, remove any paper
from that area of the paper path.

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5.
6.

Push the baffle back up in place until the two
latches click.
Ensure the paper is loaded correctly. Insert the tray
back into the machine until it snaps into place.
Printing automatically resumes.

Manual Feed Slot Jams
1.

If the paper is not feeding properly, pull the paper out of
the machine.

2.
3.

Close the Manual Feed Slot cover.
Open the machine front cover and then close it.

4.

Re-load the paper in the Manual Feed Slot to resume
printing.

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Clearing Jams Inside the Machine
CAUTION: Some areas of the machine are hot. Take care when removing paper from the
machine.
1.

Open the front cover. Pull the toner cartridge out.

2.

Remove the jammed paper by gently pulling it straight
out.

3.

Reinstall the toner cartridge. Tabs on the sides of the
cartridge and corresponding grooves within the machine
will guide the cartridge into the correct position until it
locks into place.

4.

Close the front cover. Printing automatically resumes.

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Duplex and Exit Area Jams
1.

Open the rear cover of the machine.

2.

Press down and pull out the green latches (and
attached baffle) on either side of opening.
Remove any paper you see, working slowly so
that you don’t tear any pieces or damage
machine parts.
1

2

3.

After removing the paper you see, pull the
baffle up until the latches click into place.

4.

Close the rear cover. Printing will resume
automatically.

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Error Messages

Error Messages
Use the following information to solve problems on the machine. Some messages may not appear on
the display depending on options or models.

Message

Meaning

Suggested Solutions

Door is open.
Close it.

One of the machine covers is not
securely latched.

• Close the open cover until it
locks into place.

Jam
at duplex path

Paper has jammed during duplex
printing.

• Clear the jam. (See Duplex and
Exit Area Jams.)

Jam
inside machine

Paper has jammed inside the
machine.

• Clear the jam. (See Paper Tray
Jams.)

Network Problem
WiFi Connection

Wireless not connected

• Turn machine off, then on
again.

Network Problem:
IP Conflict

The network IP address you have
set is being used by someone else.

• Check the IP address and reset
it if necessary (See Printing a
Network Configuration
Report.).

Paper Jam
in Manual Feeder

Paper has jammed in the Manual
Feed Slot area.

• Clear the jam. (See Manual
Feed Slot Jams.)

Paper Jam in Tray 1

Paper has jammed in the paper
tray area.

• Clear the jam. (See Paper Tray
Jams.)

Replace
Toner Cart.

The toner cartridge has reached
the end of its lifespan. The printer
stops printing.

• Replace the toner cartridge.
(See Replacing the Toner
Cartridge.)

Toner is low.
Order Toner Cart.

Only a small amount of toner is
left in the toner cartridge. The
toner cartridge will need to be
replaced soon.

• Prepare a new cartridge for
replacement. You may
temporarily increase the
printing quality by
redistributing the toner. (See
Redistributing Toner.)

Invalid
Toner Cart.

The toner cartridge you have
installed is not for your machine.

• Install a new toner cartridge
designed for your machine.

Install
Toner Cart.

The toner cartridge is not installed.

• Install the toner cartridge. (See
Replacing the Toner Cartridge.)

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Common Problems
The following charts list some conditions that may occur and the recommended solutions. Follow the
suggested solutions until the problem is corrected. If the problem persists, call for service.

Paper Feeding Problems
Condition

Suggested Solutions

Paper jams during printing.

• Clear the paper jam. (See Clearing Paper Jams.)

The paper keeps jamming.

• There is too much paper in the tray. Remove excess paper from the tray.
If you are printing on special materials, use the Manual Feed Slot.
• An incorrect type of paper is being used. Use only paper that meets the
specifications required by the machine. (See Media Types.)
• There may be debris inside the machine. Clean the inside of the
machine. (See Cleaning the Machine.)

Paper sticks together.

• Check the maximum paper capacity of the tray. (See Media
Specifications.)
• Make sure that you are using the correct type of paper. (See Media
Types.)
• Remove paper from the tray and flex or fan the paper.
• Humid conditions may cause some paper to stick together.
• Different types of paper may be stacked in the tray. Load paper of only
one type, size, and weight.

Paper does not feed into the
machine.

• Remove any obstructions from inside the machine.
• Paper has not been loaded correctly. Remove paper from the tray and
reload it correctly.
• There is too much paper in the tray. Remove excess paper from the tray.
• The paper is too thick. Use only paper that meets the specifications
required by the machine. (See Media Specifications.)
• If you are printing on special media, use the Manual Feed Slot.

Transparencies stick together in
the paper exit.

• Use only transparencies specifically designed for laser printers. Remove
each transparency as it exits from the machine.

Envelopes skew or fail to feed
correctly.

• Ensure that the paper guides are against both sides of the envelopes.
• Feed envelopes one at a time through the Manual Feed Slot.

The originals keep jamming in
the automatic document
feeder.

• If an original does not feed into the machine, the automatic document
feeder rubber pad may need to be replaced. Contact a service
representative.

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Printing Problems
Condition
The machine does not print.

Possible Cause

Suggested Solutions

The machine is not receiving
power.

• Check the power cord connections.
• Check the power switch and the
power source.

The machine is not selected as
the default machine.

• Select your machine as your default
machine in Windows.

Check the machine for the following:
• The front door is not closed. Close the front door.
• Paper is jammed. Clear the paper jam. (See Paper Tray Jams.)
• No paper is loaded. Load paper.
• The toner or drum cartridge is not installed. Install the toner or drum
cartridge.
If a system error occurs, contact your service representative.

226

The connection cable between
the computer and the machine
is not connected properly.

• Disconnect the machine cable and
reconnect it.

The connection cable between
the computer and the machine
is defective.

• If possible, attach the cable to
another computer that is working
properly and print a job. You can also
try using a different machine cable.

The port setting is incorrect.

• Check the Windows printer setting to
make sure that the print job is sent
to the correct port. If the computer
has more than one port, make sure
that the machine is attached to the
correct one.

The machine may be
configured incorrectly.

• Check the printer driver options to
ensure that all of the print settings
are correct.

The printer driver may be
incorrectly installed.

• Reinstall the printer software. (See
Installation and Setup.)

The machine is malfunctioning.

• Check the display message on the
control panel to see if the machine is
indicating a system error. Contact a
service representative.

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Condition
A print job is extremely slow.

Possible Cause
The job may be very complex.

Suggested Solutions
• Reduce the complexity of the page
or try adjusting the print quality
settings.
• After 100 consecutive prints the
device print speed will slow down
until the current job completes. The
next job will return to rated speed.

Half the page is blank.

The machine prints, but the
text is wrong, garbled, or
incomplete.

Pages print, but they are blank.

The page orientation setting
may be incorrect.

• Change the page orientation in your
application. See the printer driver
help screen.

The paper size and the paper
size settings do not match.

• Ensure that the paper size in the
printer driver settings matches the
paper in the tray.
• Or, ensure that the paper size in the
printer driver settings matches the
paper selection in the software
application settings you use.

The machine cable is loose or
defective.

• Disconnect the machine cable and
reconnect. Try a print job that you
have already printed successfully. If
possible, attach the cable and the
machine to another computer that
you know works and try a print job.
• Try a new machine cable.

The wrong printer driver was
selected.

• Check the application’s printer
selection menu to ensure that your
machine is selected.

The software application is
malfunctioning.

• Try printing a job from another
application.

The operating system is
malfunctioning.

• Exit applications and reboot the
computer. Turn the Xerox machine
off and back on again.

The toner cartridge is defective
or out of toner.

• Redistribute the toner.
• If necessary, replace the toner
cartridge.

The file may have blank pages.

• Check the file to ensure that it does
not contain blank pages.

Some parts, such as the
controller or the board, may be
defective.

• Contact a service representative.

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Common Problems

Condition

Possible Cause

Suggested Solutions

The machine does not print
PDF file correctly. Some parts of
graphics, text, or illustrations
are missing.

Incompatibility between the
PDF file and the Acrobat
products.

• Printing the PDF file as an image
may enable the file to print. Turn on
Print As Image from the Acrobat
printing options. It will take longer to
print when you print a PDF file as an
image.

The print quality of photos is
not good. Images are not clear.

The resolution of the photo is
very low.

• Reduce the photo size. If you
increase the photo size in the
software application, the resolution
will be reduced.

Before printing, the machine
emits vapor near the output
tray.

Using damp paper can cause
vapor during printing.

• Load a new batch of paper.
• To avoid the paper absorbing too
much moisture, do not open
packages of paper until required.

The machine does not print
special- sized paper, such as
billing paper.

Paper size and paper size
setting do not match.

• Set the correct paper size in the
Custom Paper Size Settings in the
Paper tab in the Printing Preferences.

Common PostScript Problems
The following situations are PS language specific and may occur when several printer languages are
used.
Problem

Possible Cause

Solution

PostScript file cannot be printed.

The PostScript driver may not be
installed correctly.

• Install the PostScript driver.
(See Install Printer Software.)
• Print a configuration page and
verify that the PS version is
available for printing.
• If the problem persists, contact
a service representative.

“Limit Check Error” report prints.

The print job was too complex.

• You might need to reduce the
complexity of the page.

A PostScript error page prints.

The print job may not be
PostScript.

• Make sure that the print job is
a PostScript job. Check to see
whether the software
application expected a setup
or PostScript header file to be
sent to the machine.

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Common Windows Problems
Condition

Suggested Solutions

“File in Use” message appears during installation.

• Exit all software applications. Remove all software
from the printer’s startup group, then restart
Windows. Re-install the printer driver.

“General Protection Fault”, “Exception OE”, “Spool
32”, or “Illegal Operation” messages appear.

• Close all other applications, reboot Windows and
try printing again.

“Fail To Print”, “A printer timeout error occurred”
messages appear.

• These messages may appear during printing. Wait
until the machine finishes printing. If the
message appears in standby mode or after
printing has been completed, check the
connection and/or whether an error has occurred.

Note: Refer to the Microsoft Windows User Guide supplied with your computer for further
information on Windows error messages.

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Common Problems

Common Linux Problems
Condition

Suggested Solutions

The machine does not print.

• Check if the printer driver is installed on your system. Open the Unified
Driver Configurator and switch to the Printers tab in the Printers
configuration window to look at the list of available machines. Make
sure that your machine is displayed on the list. If not, open the Add new
printer wizard to set up your machine.
• Check if the machine is started. Open the Printers configuration
window and select your machine from the printer list. Look at the
description in the Selected printer pane. If its status contains Stopped,
press the Start button. Normal operation of the machine should be
restored. The “stopped” status might be activated if problems in
printing occurred. For instance, this could be an attempt to print a
document when the port is being used by a scanning application.
• Ensure the port is not busy. Since functional components of the
machine (printer and scanner) share the same I/O interface (port),
simultaneous access of different “consumer” applications to the same
port is possible. To avoid possible conflicts, only one of them at a time is
allowed to gain control over the machine. The other “consumer” will
encounter a “device busy” response. You should open the Ports
Configuration window and select the port assigned to your machine. In
the Selected port pane you can see if the port is occupied by some
other application. If this is the case, you should either wait for
completion of the current job or press the Release port button.
• Check if your application has a special print option such as “-oraw”. If
“-oraw” is specified in the command line parameter, then remove it to
print properly. For Gimp front-end, select the “print” -> “Setup printer”
and edit command line parameters in the command item.

The machine does not print
whole pages, and output is
printed on half the page.

• It is a known problem that occurs on version 8.51 or earlier of
Ghostscript, 64-bit Linux OS.The problem is solved in AFPL Ghostscript v.
8.52 or above. Download the latest version of AFPL Ghostscript from
http://sourceforge.net/projects/ghostscript/ and install it to solve this
problem.

Cannot scan via Gimp
Front-end.

• Check if the Gimp Front-end has Xsane: Device dialog. on the Acquire
menu. If not, you should install the Xsane plug-in for Gimp on the your
computer. You can find the Xsane plug-in package for Gimp on the Linux
distribution CD or the Gimp home page. For detailed information, refer
to the ‘Help for Linux’ distribution CD or the Gimp Front-end application.
• If you wish to use another kind of scan application, refer to the
application’s Help files.

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Common Problems

Condition

Suggested Solutions

Error message “Cannot open
port device file” displays when
printing a document.

• Avoid changing print job parameters (via LPR GUI, for example) while a
print job is in progress. Known versions of CUPS server break the print
job whenever print options are changed and then try to restart the job
from the beginning. Since Unified Linux Driver locks the port while
printing, the abrupt termination of the driver keeps the port locked and
unavailable for subsequent Print jobs. If this situation occurs, try to
release the port by selecting Release port in Port configuration
window.

The machine does not appear
on the scanners list.

• Ensure your machine is attached to your computer, connected properly
via the USB port, and is turned on.
• Ensure the scanner driver for your machine is installed on your system.
Open Unified Linux Driver configurator, switch to Scanners
configuration, then press Drivers. Make sure that a driver with a name
corresponding to your machine's name is listed in the window.
• Ensure the port is not busy. Since functional components of the
machine (printer and scanner) share the same I/O interface (port),
simultaneous access of different “consumer” applications to the same
port is possible. To avoid possible conflicts, only one of them at a time is
allowed to gain control over the machine. The other “consumer” will
encounter “device busy” response. This usually happens when starting a
scan procedure. An appropriate message box appears.
• To identify the source of the problem, open the Ports configuration and
select the port assigned to your scanner, port's symbol /dev/mfp0
corresponds to LP:0 designation displayed in the scanners’ options,
/dev/mfp1 relates to LP:1, and so on. USB ports start at /dev/mfp4, so
scanner on USB:0 relates to /dev/mfp4 respectively and so forth
sequentially. In the Selected port pane, you can see if the port is
occupied by another application. If this is the case, you should either
wait for completion of the current job or press the Release port button.

The machine does not scan.

• Ensure a document is loaded into the machine, ensure your machine is
connected to the computer.

Note: Refer to the Linux User Guide supplied with your computer for further information on Linux
error messages.

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Common Problems

Common Macintosh Problems
Condition

Suggested Solutions

The machine does not print
PDF files correctly. Some parts
of graphics, text, or illustrations
are missing.

• Printing the PDF file as an image may enable the file to print. Turn on
Print As Image from the Acrobat printing options.
• It will take longer to print when you print a PDF file as an image.

The document has printed, but
the print job has not
disappeared from the spooler in
Mac OS X10.3.2.

• Update your MAC OS to OS X 10.5 or higher.

Some letters are not displayed
normally during the cover page
printing.

• Mac OS cannot create the font during the cover page printing. The
English alphabet and numbers are displayed normally on the cover
page.

Note: Refer to the Macintosh User Guide supplied with your computer for further information on
Macintosh error messages.

Print Quality Problems
If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in
print quality. See the table below to clear the problem.
Condition

Suggested Solutions

Light or faded print

• If a vertical white streak or faded area appears on the page, the toner supply is low.
You may be able to temporarily extend the toner cartridge life. (See Redistributing
Toner.) If this does not improve the toner quality, install a new toner cartridge.
• The paper may not meet paper specifications; for example, the paper may be too
moist or rough. (See Media Guidelines.)
• If the entire page is light, the print resolution setting is too low or the toner save
mode is on. Adjust the print resolution and turn the toner save mode off. See the
help screen of the printer driver.
• A combination of faded or smeared defects may indicate that the toner cartridge
needs replacing. (See Replacing the Toner Cartridge.)

Toner specks

• The paper may not meet specifications; for example, the paper may be too moist or
rough. (See Media Guidelines.)
• The transfer roller may be dirty. Clean the inside of your machine. (See Cleaning the
Machine.)
• The paper path may need cleaning. (See Cleaning the Machine.)

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Common Problems

Condition
Dropouts

A aBb C
A aBb C
A aBb C
A aBb C
A aBb C

Suggested Solutions
If faded areas, generally rounded, occur randomly on the page:
• A single sheet of paper may be defective. Try reprinting the job.
• The moisture content of the paper is uneven or the paper has moist spots on its
surface. Try a different brand of paper. (See Media Guidelines.)
• The paper is damaged. The manufacturing processes can cause some areas to reject
toner. Try a new ream or brand of paper.
• Change the printer option and try again. Go to Printing Preferences, click Paper tab,
and set type to Thick.
• If these steps do not correct the problem, contact a service representative.

White Spots

If white spots appear on the page:
• The paper is too rough and dirt from the paper falls to the inner areas of the
machine on to the transfer roller. Clean the inside of your machine. (See Cleaning
the Machine.)
• The paper path may need cleaning. (See Cleaning the Machine.)

Vertical lines

If black vertical streaks appear on the page, isolate the problem to copying, printing or
scanning and perform the following:
• If copying or scanning, check the CVT glass and platen glass and if necessary clean
using a lint-free cloth.
• If copying or printing, the drum cartridge inside the machine has probably been
scratched. Remove the drum cartridge and install a new one. (See Replacing the
Drum Cartridge.)
If white vertical streaks appear on the page:

Background

If the amount of background shading becomes unacceptable:
• Change to a lighter weight paper. (See Media Specifications.)
• Check the environmental conditions: very dry conditions or a high level of humidity
(higher than 80% RH) can increase the amount of background shading.
• Remove the old toner cartridge and install a new one. (See Replacing the Toner
Cartridge.)

Toner smear

If toner smears on the page:
• Clean the inside of the machine. (See Cleaning the Machine.)
• Check the paper type and quality. (See Media Guidelines.)
• Remove the toner cartridge and install a new one. (See Replacing the Toner
Cartridge.)

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Common Problems

Condition

Suggested Solutions

Vertical repetitive
defects

If marks repeatedly appear on the printed side of the page at even intervals:
• The toner cartridge may be damaged. Run a few prints through the machine and if
you still have the problem, remove the toner cartridge and install a new one. (See
Replacing the Toner Cartridge.)
• Parts of the machine may have toner on them. If the defects occur on the back of
the page, the problem will likely correct itself after a few more pages.
• The fusing assembly may be damaged. Contact a service representative.

Background scatter

Background scatter results from bits of toner randomly distributed on the printed page.
• The paper may be too damp. Load a new batch of paper. Do not open packages of
paper until necessary so that the paper does not absorb too much moisture.
• If background scatter occurs on an envelope, change the printing layout to avoid
printing over areas that have overlapping seams on the reverse side. Printing on
seams can cause problems.
• If background scatter covers the entire surface area of a printed page, adjust the
print resolution through your software application or using the printer driver options.

A
Misformed
characters

• If characters are improperly formed and producing hollow images, the paper stock
may be too slick. Try different paper. (See Media Guidelines.)
• If characters are improperly formed and producing a wavy effect, the scanner unit
may need service. Contact a service representative.

Page skew

• Ensure that the paper is loaded properly.
• Check the paper type and quality. (See Media Guidelines.)
• Ensure that the guides are not too tight or too loose against the paper stack. (See
Loading Paper.)

A aBb
A aBb C
A aBb C
A aBb C
A aBb C c
Cc
Curl or wave

• Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high temperature and humidity can cause
paper curl. (See Media Guidelines.)
• Turn the stack of paper over in the tray. Also try rotating the paper 180 degrees in
the tray.
• Change the printer option and try again. Go to Printing Preferences, click Paper tab,
and set type to Thin.
• If job is simplex, leave the rear cover open. Prints will be delivered face up.
Note: The rear cover output can only be used for simplex jobs one sheet at a time. Do
not leave rear cover open for duplex jobs.

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Common Problems

Condition

Suggested Solutions

Wrinkles or creases

• Ensure that the paper is loaded properly.
• Check the paper type and quality. (See Media Guidelines.)
• Turn the stack of paper over in the tray. Also try rotating the paper 180 degrees in
the tray.

Back of printouts
are dirty

Check for leaking toner. Clean the inside of the machine. (See Cleaning the Machine.)

Solid Black pages

• The toner cartridge may not be installed properly. Remove the cartridge and reinsert
it.
• The toner cartridge may be defective. Remove the toner cartridge and install a new
one.
• The machine may require repair. Contact a service representative.

A
Loose toner

• Clean the inside of the machine.
• Check the paper type and quality. (See Media Guidelines.)
• Remove the toner cartridge and install a new one. (See Replacing the Toner
Cartridge.)
• The machine may require repair. Contact a service representative.

Character Voids

Character voids are white areas within parts of characters that should be solid black:
• If you are using transparencies, try another type of transparency. Because of the
composition of transparencies, some character voids are normal.
• You may be printing on the wrong surface of the paper. Remove the paper and turn
it around.
• The paper may not meet paper specifications.

A

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Common Problems

Condition
Horizontal stripes

A aBb C
A aBb C
A aBb C
A aBb C
A aBb C
An unknown image
repetitively
appears on a few
sheets or loose
toner, light print, or
contamination
occurs.

Suggested Solutions
If horizontally aligned black lines, stripes, streaks or smears appear:
• The toner cartridge may be installed improperly. Remove the cartridge and reinsert
it.
• The toner cartridge may be defective. Remove the toner cartridge and install a new
one. (See Replacing the Toner Cartridge.)
• If the problem persists, the machine may require repair. Contact a service
representative.
• Your machine is probably being used at an altitude of 1,500 m (4,921 ft) or above.
• The high altitude may affect the print quality, such as loose toner or light imaging.
Change the correct altitude setting to your machine. (See Machine Settings.)

Copying Problems
Condition

Suggested Solutions

Copies are too light
or too dark.

• Use Darkness in Copy feature to lighten or darken the copies. (See Copying.)

Smears, lines, marks,
or spots appear on
copies.

• If the defects are on the original, use Darkness in Copy feature to lighten the
background of your copies. (See Copying.)
• If there are no defects on the original, clean the scanner unit. (See Cleaning the
Machine.)
• If the defect occurs when using the automatic document feeder, clean the CVT
glass using a lint-free cloth.

Copy image is
skewed.

• Ensure that the original is face down on the platen glass and not skewed.
• Ensure that the original is face up in the automatic document feeder and just
touching the guides.
• Check that the copy paper is loaded correctly.
• The transfer roller may be dirty. Clean the inside of your machine.

Blank copies.

• Ensure that the original is face down on the platen glass or face up in the
automatic document feeder. If the problem continues, contact a service
representative.

Image rubs off the
copy easily.

• Replace the paper in the tray with paper from a new package.
• In high humidity areas, do not leave paper in the machine for extended periods of
time.

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Common Problems

Condition

Suggested Solutions

Frequent copy paper
jams occur.

• Fan the stack of paper, then turn it over in the tray. Replace the paper in the tray
with a fresh supply. Check/adjust the paper guides, if necessary.
• Ensure that the paper is the proper paper weight and type.
• Check for copy paper or pieces of copy paper remaining in the machine after a
paper jam has been cleared.

Toner cartridge
produces fewer
copies than
expected before
running out of toner.

• Your originals may contain pictures, solids, or heavy lines. For example, your
originals may be forms, newsletters, books, or other documents that use more
toner.
• The automatic document feeder may be left open while copies are being made.
• Turn the machine off and back on.

Scanning Problems
Condition

Suggested Solutions

The scanner does not
work.

• Make sure that you place the original to be scanned face down on the platen
glass, or face up in the automatic document feeder.
• There may not be enough available memory to hold the document you want to
scan.
• Check that the scanner is configured correctly.
• Check that the machine cable is connected properly.
• Make sure that the machine cable is not defective. Switch the cable with a known
good cable. If necessary, replace the cable.

The unit scans very
slowly.

• If the machine is printing received data, wait to scan your document after the
received data has been printed.
• Keep in mind that graphics are scanned more slowly than text.

Fax Problems
Condition

Suggested Solutions

No dial tone.

• Check that the phone line is properly connected.
• Check that the phone socket on the wall is working by plugging in another phone.

The numbers stored
in memory do not
dial correctly.

• Make sure that the numbers are stored in memory correctly. To check, print an
Address Book list.

The original does
not feed into the
machine.

•
•
•
•

Make sure that the paper is not wrinkled and you are inserting it correctly.
Check that the original is the right size, not too thick or thin.
Make sure that the automatic document feeder is firmly closed.
The automatic document feeder rubber pad may need to be replaced. Contact a
service representative.

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Common Problems

Condition

Suggested Solutions

Faxes are not
received
automatically.

• The receiving mode should be set to fax.
• Make sure that there is paper in the tray.
• Check to see if the display shows any error message and follow the instructions to
remedy the problem.

The machine does
not send.

• Make sure that the original is loaded in the automatic document feeder or on the
platen glass.
• Check the fax machine to which you are sending your fax to see if it can receive
your fax.
• Try the job again later; the line may have a fault or be busy.

The incoming fax
has blank spaces or
is of poor quality.

•
•
•
•

Some of the words
on an incoming fax
are stretched.

• The fax machine sending the fax had a temporary document jam.

There are lines on
the originals you
sent.

• Check your scanner unit for contamination or debris and clean it. (See Cleaning the
Machine.)

The machine dials a
number, but the
connection with the
other fax machine
fails.

• The other fax machine may be turned off, out of paper, or cannot answer
incoming calls. Speak with the other machine operator and ask her/him to solve
the problem.

Faxes do not store in
memory.

• There may not be enough memory space to store the fax. If the display indicating
the memory status shows, delete any faxes you no longer need from the memory,
and then try to store the fax again.
• Call for service.

Blank areas appear
at the bottom of
each page or on
other pages, with a
small strip of text at
the top.

• You may have chosen the wrong paper settings in the user option setting. For
details about paper settings refer to Installation and Setup.

238

The fax machine sending you the fax may be faulty.
A noisy phone line can cause line errors.
Check your machine by making a copy.
The toner cartridge may be empty. Replace the toner cartridge. (See Replacing the
Toner Cartridge.)

Xerox® WorkCentre® 3215/3225
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Further Assistance

Further Assistance
For any additional help visit our customer web site at www.xerox.com or contact the Xerox Support
Center quoting the machine serial number.

Xerox Support Center
If a fault cannot be resolved by following the display instructions, see Error Messages. If the difficulty
persists, contact the Xerox Support Center. The Xerox Support Center will want to know the nature of
the problem, the machine serial number, the fault code (if any), and the name and location of your
company.

Locating the Serial Number
The serial number is located on the data plate on the rear cover of the machine.
The serial number is also listed on the Configuration report under the Device Profile heading. See below
to print a Configuration report.

Printing a Machine Report
At the machine, you can print several types of reports on the machine's information and activity.
1. Press Machine Status on the control panel.
2. Press the up/down arrows to scroll to Information Pages and press OK.
3. Scroll to select the report you want to print. Options are:
• Configuration, Demo Page, Network Configuration, Supplies Info, Usage Counter, Fax
Received, Fax Sent, Scheduled Jobs, Fax Confirm, E-mail Sent, Junk Fax, PCL Font, PS Font,
Epson Font, Address Book.
4. Press OK.
5. Select Yes at the Print? prompt and press OK.
From a networked PC, you can find your machine’s serial number, print a configuration report, and
browse the status. To get to CentreWare Internet Services:
• Open a web browser at your networked computer.
• Enter the machine's IP address in the browser address window.
• CentreWare Internet Services opens to the Home page, where you can see the Serial Number on
the left.
• To print reports, select Information > Print Information. Select and print the report you need.

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Further Assistance

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Specifications

13

This chapter includes:
• Machine Specifications
• Feature Specifications
• Network Environment
• System Requirements
• Electrical Specifications
• Environmental Specifications

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Machine Specifications

Machine Specifications
Machine Configurations
Feature
Hardware
Configuration

WorkCentre 3215NI
600 mHz Processor
256 MB Memory
Automatic Document
Feeder
Paper Tray, Manual Feed
Slot

Machine Size
(width x depth x
height)
Machine Weight
Net (with
consumables)

WorkCentre 3225 DN

WorkCentre 3225DNI

600 mHz Processor
256 MB Memory
Internal Duplex Unit
Automatic Document Feeder
Paper Tray and Manual Feed Slot

15.8 x 14.2 x 14.4 inches
(401 x 362 x 367 mm)
24.5 lbs (11.1 kg)

24.9 lbs (11.3 kg)

Access

From the front

Speed: Simplex

Up to 27 ppm on Letter
Up to 26 ppm on A4

Up to 29 ppm on Letter
Up to 28 ppm on A4

Speed: Duplex

Manual

Automatic
Up to 13 ppm on Letter
Up to 12 ppm on A4

First Print Out Time
Warm Up Time

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As fast as 8.5 seconds from Ready/Standby
From Power Saver Mode: Less than 14 seconds

Machine Specifications

Media Specifications
Main Paper Tray 1
Feature

WorkCentre 3215NI / 3225DN / DNI

Capacity: Main Tray

250 sheets 20 lb (80 g/m²) paper

Media Types

Plain paper, bond

Media Weights

16 - 43 lb (60 to 163 g/m²)

Media Sizes

Length: min 4.13 inches - max 14 inches (148 - 356 mm)
Width: min: 5.85 inches max 8.5 inches (105 - 216 mm)
Letter: 8.5 x 11 inches
Legal: 8.5 x 14 inches
A4, A5, A6, Folio, Oficio, ISO B5 (176 x 250 mm), JIS B5 (182 x 257
mm), Executive: 7.25 x 10.5 inches (184.2 x 266.7 mm)

Manual Feed Slot
Feature

WorkCentre 3215NI / 3225DN / DNI

Capacity

1 sheet

Media Types

Bond paper, Transparency, Envelope, Labels, Card Stock, Thick,
Thin, Cotton, Color, Pre-printed, Recycled, Archive

Media Weights

16 - 58 lb (60 to 220 g/m²)

Media Size Range

Length min 5.0 inches - max 14 inches (127 - 356 mm)
Width min 3.0 inches - max 8.5 inches (76 - 216 mm)
Including Envelope Monarch/Com 10/DL/C5/C6, A4, A5, A6,
Executive, Folio, Oficio, ISO B5, JIS B5, Letter, Legal

Duplex Unit
Feature

WorkCentre 3225DN / DNI Only

Media Weights

16 - 32 lb (60 to 120 g/m²)

Media Sizes

A4, Letter, Oficio, Folio, Legal

Media Types

Plain Paper, Thin, Thick, Recycled, Bond

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Machine Specifications

Automatic Document Feeder
Feature

WorkCentre 3215NI

Capacity

WorkCentre 3225DN / DNI

40 sheets of 20 lb (80 g/m²) bond paper
16 - 28 lb (60 to 105 g/m²)

Paper Weights
Paper Sizes

Width: 5.8 - 8.5 inches (148 - 216 mm)
Length: 5.8 - 14.0 inches (148 - 356 mm)

Automatic Document Feeder
Speed (A4 mono)

17 ipm

17 ipm

Output Tray
Feature
Top Output Tray Capacity

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WorkCentre 3215NI / WorkCentre 3225DN / DNI
120 sheets of 20 lb. / 80 g/m² bond paper
Delivered face down

Feature Specifications

Feature Specifications
Print Features
Feature
Speed

WorkCentre 3215NI
Letter: 27 ppm one-sided
A4: 26 ppm

Maximum Print Area

Letter: 29 ppm one-sided
A4: 28 ppm
Two-sided Letter: 13 ppm
Two-sided A4: 12 ppm
8.5 x 14 inches US Legal
(216 mm x 356 mm)

Maximum Print Resolution
Toner Cartridge Yield

WorkCentre 3225DN / DNI

True 600 x 600 dpi
Up to 1200 x 1200 effective output
Standard Toner Cartridge, Average Yield: 1000 standard prints
High Yield Cartridge: Average Yield: 3000 standard prints
Yield from Starter Cartridge supplied with machine: 1500 standard prints

Standard Printer Memory
Compatibility

256 MB
Windows PC / MAC / Linux / Unix

PDL / PCL

SPL, PCL5e, PCL6, Postscript 3

Fax Features
Feature

WorkCentre 3215NI / WorkCentre 3225DN / DNI

Fax Transmission Speed

33.6 Kbps

Telephone Line Type

Standard public analogue switched telephone line or equivalent
PSTN, PABX

Communication Standard

ITU-T, G3, ECM

Maximum Resolution Capability

300 x 300 dpi

Effective Scanning Width

8.5 inches (216 mm)

Maximum Print Width

8.5 inches (216 mm)

Connection Approvals

EU/EEA: certified to TBR21
USA: approved to FCC Pt 68
Canada: approved to DOC CS-03
Other countries: certified to national PTT standards

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Feature Specifications

Copy Features
Feature

WorkCentre 3215NI / WorkCentre 3225DN / DNI

First Copy Out Time

In Standby Mode:
• From ADF: less than 15 seconds
• From Platen: less than 14 seconds
In Power Save Mode: 42 seconds

Zoom Range

25% - 400%
From platen and ADF

Maximum Resolution

600 x 600 dpi

Multi Copy

1 - 99

Copy Speeds

Single original, multiple copies: 28 cpm
Multiple originals, multiple copies: 17 ipm

Scan Features
Feature

WorkCentre 3215NI, 3225DN / DNI

Maximum Document Width

8.5 inches (216 mm)

Effective Scan Width

8.2 inches (208 mm)

Maximum Resolution

Up to 1200 x 1200 dpi optical
Enhanced: up to 4800 x 4800 dpi interpolated

Scan to PC via USB or network
connection

Yes

Scan Speeds

6 - 17 ipm, depending on scan mode

Scan Send Modes

Black and White, Grayscale, and Color

Grayscale

256 levels

Compatibility

TWAIN Standard

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Network Environment

Network Environment
Item

WorkCentre 3215NI

WorkCentre
3225DNI

WorkCentre 3225DN

Network interface

• Ethernet
10/100/1000
Base-TX
• 802.11b/g/n Wireless
LAN

• Ethernet
10/100/1000
Base-TX

• Ethernet
10/100/1000
Base-TX
• 802.11b/g/n Wireless
LAN

Print from USB

No

No

No

Apple Airprint®

Yes

Yes

Yes

Google Cloud Print®

Yes

Yes

Yes

Network operating
system

•
•
•
•

Windows® 7 & 8, XP, Server 2003. Server 2008, Vista, Server 2008 R2
Various Linux OS
Mac OS X 10.5 ~ 10.9
Unix

Network protocols

•
•
•
•
•

TCP/IPv4, TPC/IPv6
DHCP, BOOTP
DNS, WINS, DDNS, Bonjour, SLP, UPnP
Standard TCP/IP Printing (RAW), LPR, IPP, WSD
SNMPv1/v2c/v3, HTTP, IPSec

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System Requirements

System Requirements
Microsoft® Windows®
Operating
System

CPU

RAM

Free HDD
Space

Windows Server®
2003 (32/64 bit)

Intel® Pentium® III 933 MHz (Pentium IV 1 GHz)

128 MB (512
MB)

1.25 GB to 2 GB

Windows Server®
2008 (32/64 bit)

Intel® Pentium® IV 1 GHz (Pentium IV 2 GHz)

512 MB (2 GB)

10 GB

Windows Vista®
(32/64 bit)

Intel® Pentium® IV 3 GHz

512 MB (1 GB)

15 GB

Windows® 7 &
Windows® 8
(32/64 bit)

Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor
or higher

1 GB (2 GB)

16 GB

•
•

Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme).
DVD-R/W Drive

Windows Server®
2008 R2
(64 bit)

Intel® Pentium® IV 1 GHz (x86) or 1.4 GHz (x64)
processors (2 GHz or faster)

512 MB (2 GB)

10 GB

Windows® XP

Intel® Pentium® III 933 MHz (Pentium IV 1 GHz)

128 MB (256
MB)

1.5 GB

Notes:

•
•
•

Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems.
Users who have administrator rights can install the software.
Windows Terminal Services is compatible with your machine.

Macintosh
Operating System

CPU

RAM

Free
HDD
Space

Mac OS X 10.5

Intel® processors
867 MHz or faster PowerPC G4/ G5

512 MB (1 GB)

1 GB

Mac OS X 10.6

Intel® processors

1 GB (2 GB)

1 GB

Mac OS X 10.7 ~ 10.9

Intel® processors

2 GB

4 GB

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Linux
Operating System
•
•
•
•
•
•

CPU

Fedora 11-19
OpenSuSE® 11.0, 11.1, 11.2, 11.3, 11.4, 12.1, 12.2,
12.3
Ubuntu 10.04, 10.10, 11.04, 11.10, 12.04, 12.10,
13.04
Debian 5.0, 6.0, 7.0, 7.1
Redhat® Enterprise Linux 5, 6
SuSE Linux Enterprise Desktop 10, 11

Free HDD
Space

RAM

Pentium IV 2.4GHz
(Intel Core™2)

512 MB (1 GB)

1 GB
(2 GB)

• Mint 13, 14, 15

Unix
Operating System
Sun Solaris 9, 10, 11(x86, SPARC)
HP-UX 11.0, 11i v1, 11i v2, 11i v3 (PA-RISC, Itanium)
IBM AIX 5.1, 5.2, 5,3, 5.4, 6.1, 7.1 (Power PC)

Free HDD
Space
Up to 100 MB

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Electrical Specifications

Electrical Specifications
Feature

WorkCentre 3215NI / WorkCentre 3225DN / DNI

Frequency

50/60 Hz

Electrical Voltage

110 - 127 VAC & 220 - 240 VAC

Average Power Consumption

Power Save mode: 1.1 Watts
Stand By mode: Less than 50 Watts
Average Operation - Continuous Printing: less than 400 Watts

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Environmental Specifications
Feature

WorkCentre 3215NI / WorkCentre 3225DN / DNI

Operating Temperature both printer and consumables

Between 10 - 32 degrees C (50 - 90 degrees F)

Relative Humidity

Acceptable Humidity range: 10 - 80%
Optimal humidity range: 20 - 70%
Optimal relative humidity at 28 degrees C (82 F)
Note: Under extreme environmental conditions, such as 10
degrees C and 80% relative humidity, defects can occur due to
condensation.

Elevation

For optimum performance, use the printer at elevations below
3100 M (10,170 ft.).

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14

This chapter includes:
• Electrical Safety
• Operational Safety
• Maintenance Safety
• Environmental, Health, and Safety Contact Information
Your printer and the recommended supplies have been designed and tested to meet strict safety
requirements. Attention to the following information ensures the continued safe operation of your
Xerox printer.

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Electrical Safety
General Guidelines
WARNING: Unauthorized alterations, which may include the addition of new functions or
connection of external machines, may impact the machine certification. Please contact your
Xerox representative for more information.
•
•

Do not push objects into slots or openings on the printer. Touching a voltage point or shorting
out a part could result in fire or electric shock.
Do not remove the covers or guards that are fastened with screws unless you are installing
optional equipment and are instructed to do so. Turn off the printer when performing these
installations. Disconnect the power cord when removing covers and guards for installing
optional equipment. Except for user-installable options, there are no parts that you can
maintain or service behind these covers.

The following are hazards to your safety:
• The power cord is damaged or frayed.
• Liquid is spilled into the printer.
• The printer is exposed to water.
• The printer emits smoke, or the surface is unusually hot.
• The printer emits unusual noise or odors.
• The printer causes a circuit breaker, fuse, or other safety device to activate.
If any of these conditions occur, do the following:
1. Turn off the printer immediately.
2. Disconnect the power cord from the electrical outlet.
3. Call an authorized service representative.

Power Cord
Use the power cord supplied with your printer.
• Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the
cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check
the outlet.
WARNING: To avoid risk of fire or electrical shock, do not use extension cords, power strips, or
power plugs for more than 90 days. When a permanent outlet receptacle cannot be installed, use
only one factory-assembled extension cord of the appropriate gauge per printer or multifunction
printer. Always adhere to national and local building, fire, and electrical codes regarding length of
cord, conductor size, grounding, and protection.
•

254

Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have
a ground connection terminal.

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•
•
•
•
•
•

Verify that the printer is plugged into an outlet that is providing the correct voltage and power.
Review the electrical specification of the printer with an electrician if necessary.
Do not place the printer in an area where people can step on the power cord.
Do not place objects on the power cord.
Do not plug or unplug the power cord while the power switch is in the On position.
If the power cord becomes frayed or worn, replace it.
To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power cord.

The power cord is attached to the printer as a plug-in device on the back of the printer. If it is necessary
to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.

Emergency Turn Off
If any of the following conditions occur, turn off the printer immediately and disconnect the power
cord from the electrical outlet. Contact an authorized Xerox service representative to correct the
problem if:
• The equipment emits unusual odors or makes unusual noises.
• The power cable is damaged or frayed.
• A wall panel circuit breaker, fuse, or other safety device has been tripped.
• Liquid is spilled into the printer.
• The printer is exposed to water.
• Any part of the printer is damaged.

Laser Safety
This printer complies with laser product performance standards set by governmental, national, and
international agencies and is certified as a Class 1 Laser Product. The printer does not emit hazardous
light because the beam is totally enclosed during all modes of customer operation and maintenance.
WARNING: Use of controls, adjustments, or performance of procedures other than those
specified in this manual can result in hazardous radiation exposure.

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Operational Safety
Your printer and supplies were designed and tested to meet strict safety requirements. These include
safety agency examination, approval, and compliance with established environmental standards.
Your attention to the following safety guidelines helps to ensure the continued, safe operation of your
printer.

Operational Guidelines
•
•
•
•
•

Do not remove any paper trays while the printer is printing.
Do not open the doors when the printer is printing.
Do not move the printer when it is printing.
Keep hands, hair, neckties, and so on, away from the exit and feed rollers.
Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove
the protective covers.

Ozone Release
This printer produces ozone during normal operation. The amount of ozone produced is dependent on
copy volume. Ozone is heavier than air and is not produced in amounts large enough to harm anyone.
Install the printer in a well-ventilated room.
For more information in the United States and Canada, go to www.xerox.com/environment. In other
markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.
If you need additional information about ozone, please request the Xerox publication Facts About
Ozone (part number 610P64653) by calling 1-800-828-6571 in the United States and Canada. In other
markets, please contact your local Xerox representative.

Printer Location
•
•
•
•
•
•
•
•
•

256

Place the printer on a level, solid, non-vibrating surface with adequate strength to hold its weight.
To find the weight for your printer configuration, see Machine Specifications.
Do not block or cover the slots or openings on the printer. These openings are provided for
ventilation and to prevent overheating of the printer.
Place the printer in an area where there is adequate space for operation and servicing.
Place the printer in a dust-free area.
Do not store or operate the printer in an extremely hot, cold, or humid environment.
Do not place the printer near a heat source.
Do not place the printer in direct sunlight to avoid exposure to light-sensitive components.
Do not place the printer where it is directly exposed to the cold air flow from an air conditioning
system.
Do not place the printer in locations susceptible to vibrations.

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•

For optimum performance, use the printer at the elevations specified in Environmental
Specifications.

Printer Supplies
•
•
•
•
•
•

Use the supplies designed for your printer. The use of unsuitable materials can cause poor
performance and a possible safety hazard.
Follow all warnings and instructions marked on, or supplied with, the product, options, and
supplies.
Store all consumables in accordance with the instructions given on the package or container.
Keep all consumables away from the reach of children.
Never throw toner, print/drum cartridges, or toner containers into an open flame.
When handling cartridges, for example toner and such, avoid skin or eye contact. Eye contact can
cause irritation and inflammation. Do not attempt to disassemble the cartridge, which can
increase the risk of skin or eye contact.
CAUTION: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service
Agreement, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation
of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for
this printer. The Total Satisfaction Guarantee is available in the United States and Canada.
Coverage could vary outside these areas. Contact your Xerox representative for details.

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Maintenance Safety

Maintenance Safety
•
•
•
•

Use supplies and cleaning materials only as directed in the Maintenance section of this manual.
Do not remove covers or guards that are fastened with screws. There are no parts behind these
covers that you can maintain or service.
Do not attempt any maintenance procedure that is not specifically described in the
documentation supplied with your printer.
Clean with a dry lint-free cloth only.
WARNING: Aerosol cleaners can be explosive or flammable when used on electromechanical
equipment.

•

Do not burn any consumables or routine maintenance items. For information on Xerox supplies
recycling programs, go to www.xerox.com/gwa.

Printer Symbols
Symbol

Description
Warning:
Indicates a hazard which, if not avoided, could result in death or serious injury.

Caution:
Indicates a mandatory action to take in order to avoid damage to the property.

Hot surface on or in the printer. Use caution to avoid personal injury.

Do not burn the item.

Do not expose the imaging unit to light for more than 10 minutes.

Do not expose the imaging unit to direct sunlight.

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Symbol

Description
Do not touch the part or area of the printer.

Warning:
Wait for the printer to cool for the specified time before touching the fuser.

This item can be recycled. For details, see Recycling and Disposal.

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Environmental, Health, and Safety Contact Information

Environmental, Health, and Safety Contact
Information
For more information on Environment, Health, and Safety in relation to this Xerox product and supplies,
contact the following customer help lines:
United States: 1-800 ASK-XEROX
Canada: 1-800 ASK-XEROX
Europe: +44 1707 353 434
For product safety information in the United States, go to www.xerox.com/environment.
For product safety information in Europe, go to www.xerox.com/environment_europe.

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Regulatory

15

This chapter includes:
• Basic Regulations
• Copy Regulations
• Fax Regulations
• Material Safety Data

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Basic Regulations
Xerox has tested this device to electromagnetic emission and immunity standards. These standards are
designed to mitigate interference caused or received by this device in a typical office environment.

United States (FCC Regulations)
This device has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a commercial environment. This device generates, uses, and can radiate radio frequency
energy. If it is not installed and used in accordance with these instructions, it may cause harmful
interference to radio communications. Operation of this device in a residential area is likely to cause
harmful interference in which case the user will be required to correct the interference at his/her own
expense.
If this device does cause harmful interference to radio or television reception, which can be determined
by turning the device off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiver.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/television technician for help.
Changes or modifications to this equipment not approved by Xerox can void the authority of the user
to operate this equipment.
Note: To ensure compliance with Part 15 of the FCC rules, use shielded interface cables.

Canada
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

European Union
The CE mark applied to this device symbolizes Xerox’s declaration of conformity with the
following applicable Directives of the European Union as of the dates indicated:
•
•
•

December 12, 2006: Low Voltage Directive 2006/95/EC
December 15, 2004: Electromagnetic Compatibility Directive 2004/108/EC
March 9, 1999: Radio & Telecommunications Terminal Equipment Directive 1999/5/EC

This printer, if used properly in accordance with the user's instructions, is not dangerous for the
consumer or for the environment.

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To ensure compliance with European Union regulations, use shielded interface cables.
A signed copy of the Declaration of Conformity for this device can be obtained from Xerox.

European Union Lot 4 Imaging Equipment Agreement Environmental
Information
Environmental Information Providing Environmental Solutions and Reducing Cost
Introduction
The following information has been developed to assist users and has been issued in relation to the
European Union (EU) Energy Related Products Directive, specifically the Lot 4 study on Imaging
Equipment. This requires manufacturers to improve environmental performance of in scope products
and supports the EU action plan on energy efficiency.
In scope products are Household and Office equipment that meet the following criteria.
• Standard monochrome format products with a maximum speed less than 66 A4 images per
minute
• Standard color format products with a maximum speed less than 51 A4 images per minute
Environmental Benefits of Duplex Printing
Most Xerox products have duplex printing, also known as 2-sided printing, capability. This enables you
to print on both sides of the paper automatically, and therefore helps to reduce the use of valuable
resources by reducing your paper consumption. The Lot 4 Imaging Equipment agreement requires that
on models greater than or equal to 40 ppm color or greater than or equal to 45 ppm monochrome the
duplex function has been auto enabled, during the setup and driver installation. Some Xerox models
below these speed bands may also be enabled with 2-sided printing settings defaulted on at the time
of install. Continuing to use the duplex function will reduce the environmental impact of your work.
However, should you require simplex/1-sided printing, you may change the print settings in the printer
driver.
Paper Types
This product can be used to print on both recycled and virgin paper, approved to an environmental
stewardship scheme, which complies with EN1 2281 or a similar quality standard. Lighter weight paper
(60 g/m2), which contains less raw material and thus save resources per print, may be used in certain
applications. We encourage you to check if this is suitable for your printing needs.

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ENERGY STAR
The ENERGY STAR program is a voluntary scheme to promote the development and purchase of
energy efficient models, which help to reduce environmental impact. Details on the ENERGY STAR
program and models qualified to ENERGY STAR can be found at the following Web site:
www.energystar.gov/index.cfm?fuseaction=find_a_product.showProductGroup&pgw_code=IEQ
The Xerox WorkCentre 3225 Multifunction Printer is ENERGY STAR® qualified under the Energy STAR
Program Requirements for Imaging Equipment.

The ENERGY STAR and ENERGY STAR MARK are registered United States trademarks. The ENERGY
STAR Imaging Equipment Program is a team effort between U.S., European Union, and Japanese
governments and the office equipment industry to promote energy-efficient copiers, printers, fax,
multifunction machines, personal computers, and monitors. Reducing product energy consumption
helps combat smog, acid rain, and long-term changes to the climate by decreasing the emissions that
result from generating electricity.
Xerox ENERGY STAR equipment is preset at the factory. Your printer will be delivered with the timer for
switching to Power Save Mode from the last copy/print out set at one minute. A more detailed
description of this feature can be found in the Getting Started section of this guide.
Power Consumption and Activation Time
The amount of electricity a product consumes depends on the way the device is used. This product is
designed and configured to enable you to reduce your electricity costs. After the last print, the device
switches to Ready mode. In this mode, the device can print again immediately. If the product is not
used for a period of time, the device switches to a Power Saver mode. In these modes, to enable
reduced product power consumption, only essential functions remain active.
The product takes slightly longer to produce the first print after it exits Power Saver mode than it takes
in Ready mode. This delay is the result of the system waking up from Power Saver mode and is typical
of most imaging products on the market.
You can set a longer activation time or completely deactivate the Power Saver mode. This device can
take longer to switch to a lower energy level.
To learn more about Xerox participation in sustainability initiatives, go to:
www.xerox.com/about-xerox/environment/enus.html.
For additional information on energy or other related topics, please visit:
www.xerox.com/about-xerox/environment/enus.html. or
www.xerox.co.uk/about-xerox/environment/engb.html.

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Germany

Blue Angel
The Xerox® WorkCentre® 3225 DI/DNI is Blue Angel certified under the RAL-UZ-171 requirements for
Imaging Equipment.
RAL, the German Institute for Quality Assurance and Labeling, has awarded this device the Blue Angel
Environmental Label. This label distinguishes it as a device that satisfies Blue Angel criteria for
environmental acceptability in terms of device design, manufacture, and operation.
For more information, go to: www.blauer-engel.de.

Blendschutz
Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz
vorgesehen. Um störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt
nicht im unmittelbaren Gesichtsfeld platziert werden.

Larmemission
Maschinenlärminformatians-Verordnung3 . GPSGV: Der höchste Schalldruckpegel beträgt 70 dB(A)
oder weniger gemäß EN ISO 7779.

Importeur
Xerox GmbH
Hellersbergstraße 2-4
41460 Neuss
Deutschland

Turkey RoHS Regulation
In compliance with Article 7 (d). We hereby certify:
"It is compliant with the EEE Regulation."
“EEE yönetmeliğine uygundur.”

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Regulatory information for 2.4 Ghz Wireless LAN Module
This product contains a 2.4 Ghz Wireless LAN radio transmitter module which complies with the
requirements specified in FCC Part 15, Industry Canada RSS-210 and European Council Directive
99/5/EC.
Operation of this device is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.
Changes or modifications to this device not specifically approved by the Xerox Corporation may void
the user's authority to operate this equipment.

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Copy Regulations
United States
Congress, by statute, has forbidden the reproduction of the following subjects under certain
circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such
reproductions.
1. Obligations or Securities of the United States Government, such as:
• Certificates of Indebtedness
• National Bank Currency
• Coupons from Bonds
• Federal Reserve Bank Notes
• Silver Certificates
• Gold Certificates
• United States Bonds
• Treasury Notes
• Federal Reserve Notes
• Fractional Notes
• Certificates of Deposit
• Paper Money
• Bonds and Obligations of certain agencies of the government, such as FHA, etc.
• Bonds (U.S. Savings Bonds may be photographed only for publicity purposes in connection
with the campaign for the sale of such bonds.)
• Internal Revenue Stamps. If it is necessary to reproduce a legal document on which there is a
canceled revenue stamp, this may be done provided the reproduction of the document is
performed for lawful purposes.
• Postage Stamps, canceled or uncanceled. For philatelic purposes, Postage Stamps may be
photographed, provided the reproduction is in black and white and is less than 75% or more
than 150% of the linear dimensions of the original.
• Postal Money Orders.
• Bills, Checks, or Drafts of money drawn by or upon authorized officers of the United States.
• Stamps and other representatives of value, of whatever denomination, which have been or
may be issued under any Act of Congress.
• Adjusted Compensation Certificates for Veterans of the World Wars.
2. Obligations or Securities of any Foreign Government, Bank, or Corporation.
3. Copyrighted materials, unless permission of the copyright owner has been obtained or the
reproduction falls within the fair use or library reproduction rights provisions of the copyright law.
Further information about these provisions may be obtained from the Copyright Office, Library of
Congress, Washington, D.C. 20559. Ask for Circular R21.
4. Certificate of Citizenship or Naturalization. Foreign Naturalization Certificates may be
photographed.
5. Passports. Foreign Passports may be photographed.
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Copy Regulations

6.
7.
8.

9.

Immigration papers.
Draft Registration Cards.
Selective Service Induction papers that bear any of the following registrant information:
• Earnings or Income
• Court Record
• Physical or Mental Condition
• Dependency Status
• Previous Military Service
Exception: United States military discharge certificates may be photographed.
Badges, Identification Cards, Passes, or Insignia carried by military personnel, or by members of
the various Federal Departments, such as FBI, Treasure, etc. (Unless photograph is ordered by the
head of such department or bureau.)
Reproducing the following is also prohibited in certain states:
• Automobile Licenses
• Drivers’ Licenses
• Automobile Certificates of Title

The above list is not all inclusive, and no liability is assumed for its completeness or accuracy. In case of
doubt, consult your attorney.
For more information about these provisions contact the Copyright Office, Library of Congress,
Washington, D.C. 20559. Ask for Circular R21.

Canada
Parliament, by stature, has forbidden the reproduction of the following subjects under certain
circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such
reproductions.
• Current bank notes or current paper money.
• Obligations or securities of a government or bank.
• Exchequer bill paper or revenue paper.
• The public seal of Canada or of a province, or the seal of a public body or authority in Canada, or
of a court of law.
• Proclamations, orders, regulations or appointments, or notices thereof (with intent to falsely cause
same to purport to have been printed by the Queens Printer for Canada, or the equivalent printer
for a province).
• Marks, brands, seals, wrappers, or designs used by or on behalf of the Government of Canada or of
a province, the government of a state other than Canada or a department, board, Commission or
agency established by the Government of Canada or of a province or of a government of a state
other than Canada.
• Impressed or adhesive stamps used for the purpose of revenue by the Government of Canada or
of a province or by the government of a state other than Canada.
10. Documents, registers or records kept by public officials charged with the duty of making or issuing
certified copies thereof, where the copy falsely purports to be a certified copy thereof.

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11. Copyrighted material or trademarks of any manner or kind without the consent of the copyright
or trademark owner.
This list is provided for your convenience and assistance, but it is not all-inclusive, and no liability is
assumed for its completeness or accuracy. In case of doubt, consult your solicitor.

Other Countries
Copying certain documents may be illegal in your country. Penalties of fine or imprisonment may be
imposed on those found guilty of making such reproductions:
• Currency notes
• Bank notes and cheques
• Bank and government bonds and securities
• Passports and identification cards
• Copyright material or trademarks without the consent of the owner
• Postage stamps and other negotiable instruments
This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of
doubt, contact your legal counsel.

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Fax Regulations

Fax Regulations
United States
Fax Send Header Requirements
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or
other electronic device, including a fax machine, to send any message unless such message clearly
contains in a margin at the top or bottom of each transmitted page or on the first page of the
transmission, the date and time it is sent and an identification of the business or other entity, or other
individual sending the message and the telephone number of the sending machine or such business,
other entity or individual. The telephone number provided may not be a 900 number or any other
number for which charges exceed local or long distance transmission charges.

Data Coupler Information
This device complies with Part 68 of the FCC rules and the requirements adopted by the Administrative
Council for Terminal Attachments (ACTA). On the cover of this device is a label that contains, among
other information, a device identifier in the format US:AAAEQ##TXXXX. If requested, this number
must be provided to the Telephone Company.
A plug and jack used to connect this device to the premises wiring and telephone network must comply
with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone
cord and modular plug is provided with this device. It is designed to be connected to a compatible
modular jack that is also compliant. See installation instructions for details.
You may safely connect the machine to the following standard modular jack: USOC RJ-11C using the
compliant telephone line cord (with modular plugs) provided with the installation kit. See installation
instructions for details.
The Ringer Equivalence Number (REN) is used to determine the number of devices that can be
connected to a telephone line. Excessive RENs on a telephone line could result in the devices not
ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed
five (5.0). To be certain of the number of devices that can be connected to a line, as determined by the
RENs, contact the local Telephone Company. For products approved after July 23, 2001, the REN is part
of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the
REN without a decimal point (for example, 03 is a REN of 0.3). For earlier products, the REN is
separately shown on the label.
To order the correct service from the local telephone company, you may also have to quote the codes
listed below:
• Facility Interface Code (FIC) = 02LS2
• Service Order Code (SOC) = 9.0Y

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CAUTION: Ask your local telephone company for the modular jack type installed on your line.
Connecting this machine to an unauthorized jack can damage telephone company equipment.
You, not Xerox, assume all responsibility and/or liability for any damage caused by the connection
of this machine to an unauthorized jack.
If this Xerox device causes harm to the telephone network, the Telephone Company will notify you in
advance that temporary discontinuance of service may be required. But if advance notice is not
practical, the Telephone Company will notify the customer as soon as possible. Also, you will be advised
of your right to file a complaint with the FCC if you believe it is necessary.
The Telephone Company may make changes in its facilities, equipment, operations or procedures that
could affect the operation of the device. If this happens, the Telephone Company will provide advance
notice in order for you to make necessary modifications to maintain uninterrupted service.
If you experience trouble with this Xerox device, for repair or warranty information, contact the
appropriate service center; details of which are displayed either on the machine or contained within
the User Guide. If the device is causing harm to the telephone network, the Telephone Company may
request that you disconnect the device until the problem is resolved.
Only a Xerox Service Representative or an authorized Xerox Service provider is authorized to make
repairs to the printer. This applies at any time during or after the service warranty period. If
unauthorized repair is performed, the remainder of the warranty period is null and void.
This device must not be used on party lines. Connection to party line service is subject to state tariffs.
Contact the state public utility commission, public service commission or corporation commission for
information.
Your office could have specially wired alarm equipment connected to the telephone line. Make sure
that the installation of this Xerox® equipment does not disable your alarm equipment.
If you have questions about what could disable alarm equipment, consult your Telephone Company or
a qualified installer.

Canada
This product meets the applicable Industry Canada technical specifications.
A representative designated by the supplier should coordinate repairs to certified equipment. Repairs
or alterations made by the user to this device, or device malfunctions, could cause the
telecommunications company to request you to disconnect the equipment.
For user protection, make sure that the printer is properly grounded. The electrical ground connections
of the power utility, telephone lines, and internal metallic water pipe systems, if present, must be
connected together. This precaution could be vital in rural areas.
WARNING: Do not attempt to make such connections yourself. Contact the appropriate electric
inspection authority, or electrician, to make the ground connection.

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Fax Regulations

The REN assigned to each terminal device provides an indication of the maximum number of terminals
allowed to be connected to a telephone interface. The termination on an interface could consist of any
combination of devices. The only limitation to the number of devices is the requirement that the sum
of the RENs of the devices does not exceed 5. For the Canadian REN value, see the label on the
equipment.

European Union
Radio Equipment & Telecommunications Terminal Equipment Directive
The Facsimile has been approved in accordance with the Council Decision 1999/5/EC for pan-European
single terminal connection to the public switched telephone network (PSTN). However, due to
differences between the individual PSTNs provided in different countries, the approval does not give an
unconditional assurance of successful operation on every PSTN network terminal point.
In the event of a problem you should contact your authorized local dealer.
This product has been tested to and is compliant with ES 203 021-1, -2, -3, a specification for terminal
equipment for use on analog-switched telephone networks in the European Economic Area. This
product provides a user-adjustable setting of the country code. The country code should be set prior to
connecting this product to the network. Refer to the customer documentation for the procedure for
setting the country code.
Note: Although this product can use either loop disconnect (pulse) or DTMF (tone) signaling, it is
recommended that it is set to use DTMF signaling. DTMF signaling provides reliable and faster call
setup. Modification of this device, connection to external control software or to external control
apparatus not authorized by Xerox, will invalidate its certification.

South Africa
This modem must be used in conjunction with an approved surge protection device.

New Zealand
1.

2.
3.

272

The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has
accepted that the item complies with minimum conditions for connection to its network. It
indicates no endorsement of the product by Telecom, it does not provide any sort of warranty, and
it does not imply that any Telepermitted product is compatible with all Telecom network services.
Above all, it provides no assurance that any item will work correctly in all respects with another
item of Telepermitted equipment of a different make or model.
The equipment may not be capable of correct operation at the higher data speeds designated.
33.6 kbps and 56 kbps connections are likely to be restricted to lower bit rates when connected to
some PSTN implementations. Telecom will accept no responsibility for difficulties that arise in
such circumstances.
Immediately disconnect this equipment should it become physically damaged, then arrange for
its disposal or repair.
This modem shall not be used in any manner which could constitute a nuisance to other Telecom
customers.

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Fax Regulations

4.
5.

6.

This device is equipped with pulse dialing, while the Telecom standard is DTMF tone dialing. There
is no guarantee that Telecom lines will always continue to support pulse dialing.
Use of pulse dialing, when this equipment is connected to the same line as other equipment, may
give rise to bell tinkle, or noise, and cause a false answer condition. If you encounter such
problems, do not contact the Telecom Faults Service.
DTMF tone dialing is the preferred method because it is faster than pulse (decadic) dialing and is
readily available on almost all New Zealand telephone exchanges.
WARNING: No ‘111’ or other calls can be made from this device during a mains power failure.

7.
8.

9.

This equipment may not provide for the effective hand-over of a call to another device connected
to the same line.
Some parameters required for compliance with Telecom Telepermit requirements are dependent
on the equipment (computer) associated with this device. The associated equipment shall be set
to operate within the following limits for compliance with Telecom Specifications:
For repeat calls to the same number:
• There shall be no more than 10 call attempts to the same number within any 30 minute
period for any single manual call initiation, and
• The equipment shall go on-hook for a period of not less than 30 seconds between the end of
one attempt and the beginning of the next attempt.
For automatic calls to different numbers:
The equipment shall be set to ensure that automatic calls to different numbers are spaced such
that there is no less than five seconds between the end of one call attempt and the beginning of
another.
For correct operation, total of the RENs of all devices connected to a single line at any time should
not exceed five.

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Material Safety Data

Material Safety Data
For Material Safety Data information regarding your printer, go to:
North America: www.xerox.com/msds
European Union: www.xerox.com/environment_europe
For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts

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Recycling and Disposal

16

This chapter includes recycling and disposal information for:
• All Countries
• North America
• European Union
• Other Countries

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All Countries

All Countries
If you are managing the disposal of your Xerox product, please note that the printer may contain lead,
mercury, perchlorate, and other materials whose disposal may be regulated due to environmental
considerations. The presence of these materials is fully consistent with global regulations applicable at
the time that the product was placed on the market. For recycling and disposal information, contact
your local authorities.

Perchlorate Material
This product may contain one or more Perchlorate-containing devices, such as batteries. Special
handling may apply. Please see www.dtsc.ca.gov/hazardouswaste/perchlorate.

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North America

North America
Xerox operates an equipment take-back and reuse/recycle program. Contact your Xerox representative
(call 1-800-ASK-XEROX) to determine if this Xerox product is part of the program.
For more information about Xerox environmental programs, visit www.xerox.com/environment, or for
local recycling and disposal information, contact your local authorities.

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European Union

European Union
Some equipment may be used in both a domestic/household and a professional/business application.

Domestic/Household Environment
Application of this symbol on your equipment is confirmation that you should not dispose
of the equipment in the normal household waste stream.
In accordance with European legislation, end of life electrical and electronic equipment
subject to disposal must be segregated from household waste. Private households within
EU member states may return used electrical and electronic equipment to designated collection
facilities free of charge. Please contact your local disposal authority for information. In some member
states, when you purchase new equipment, your local retailer may be required to take back your old
equipment free of charge. Please ask your retailer for information.

Professional/Business Environment
Application of this symbol on your equipment is confirmation that you must dispose of this
equipment in compliance with agreed national procedures.
In accordance with European legislation, end of life electrical and electronic equipment
subject to disposal must be managed within agreed procedures. Prior to disposal, please contact your
local reseller or Xerox representative for end of life take-back information.

Collection and Disposal of Equipment and Batteries
These symbols on the products and/or accompanying documents mean that used electrical and
electronic products and batteries should not be mixed with general household waste. For proper
treatment, recovery, and recycling of old products and used batteries, please take them to applicable
collection points, in accordance with your national legislation and the Directive 2002/96/EC and
2006/66/EC.
By disposing of these products and batteries correctly, you will help to save valuable resources and
prevent any potential negative effects on human health and the environment which could otherwise
arise from inappropriate waste handling.
For more information about collection and recycling of old products and batteries, please contact your
local municipality, your waste disposal service, or the point of sale where you purchased the items.
Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.

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European Union

Business Users in the European Union
If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for
further information.

Disposal Outside of the European Union
These symbols are only valid in the European Union. If you wish to discard these items, please contact
your local authorities or dealer and ask for the correct method of disposal.

Battery Symbol Note
This wheeled bin symbol may be used in combination with a chemical symbol. This
establishes compliance with the requirements set out by the Directive.

Battery Removal
Batteries should only be replaced by a MANUFACTURER-approved service facility.

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Other Countries

Other Countries
Please contact your local waste management authority to request disposal guidance.

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