Xerox Workcentre Pro 555 Users Manual

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2015-01-23

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XEROX

WorkCentre Pro 555/575
Advanced Features Guide

708P84302

Xerox Limited,
Global knowledge and Language Services,
Enterprise Centre,
Bessemer Road,
WELWYN GARDEN CITY,
AL7 1HE
United Kingdom
©2000 by Xerox Corporation. All rights reserved.
Xerox®, Xerox Limited® and all the products mentioned in this
publication are trademarks of Xerox Corporation and Xerox Limited.
Products and trademarks of other companies are also acknowledged.
Copyright protection claimed includes all forms and matters of
copyrightable material and information now allowed by statutory or
judicial law or hereinafter granted, including without limitation,
material generated from the software programs which are displayed
on the screen such as icons, screen display looks, etc.
Changes are periodically made to the document. Revisions, changes,
any technical inaccuracies, and typographical errors will be corrected
in any subsequent editions

Table of Contents

Chapter 1 Introduction .............................................................................1-1
Finding Information in the Advanced Features Guide (SAG) .....................1-1
Information provided by the User’s Guide ..................................................1-3
Document Conventions ..............................................................................1-4
Notes, Cautions, and Warnings..................................................................1-5
Chapter 2 Programming the Machine....................................................2-1
Using the Menu Mode ...............................................................................2-1
Keys used in Menu Mode Operation ..................................................2-2
Menu Flow Map .................................................................................2-4
Character Entries........................................................................................2-7
Keys used to Enter Characters...........................................................2-7
Character Code Table ........................................................................2-8
Entering Characters............................................................................2-9
Correcting Characters ........................................................................2-9
Deleting or Inserting Characters...............................................2-10
Direct Access Function Keys....................................................................2-11
Setting Up the Phonebook........................................................................2-12
Planning the Phonebook ..................................................................2-12
Pre-setting Speed Dial Numbers ......................................................2-13
Modifying or Deleting Speed Dial Numbers......................................2-19
Pre-setting One Touch Numbers ......................................................2-20

* Not available in all markets.

WorkCentre Pro 555/575

Modifying or Deleting One Touch Dial Numbers .............................. 2-25
Pre-setting Group Numbers ............................................................2-26
Programming Group Send ............................................................... 2-28
Deleting or Modifying a Group Number.................................... 2-29
Filling out the One Touch Label................................................ 2-30
Setting the Department Codes ................................................................. 2-31
To setup Department Codes ............................................................2-31
Changing the Department Code Settings.........................................2-34
Setting the Machine Default Settings .......................................................2-36
Error Correct - ECM Default Setting................................................. 2-36
Long Original Setting........................................................................ 2-37
Redial Count & Interval Setting* .......................................................2-38
Receive Interval................................................................................ 2-39
Resolution & Contrast Setting .......................................................... 2-40
Power Saver Setting......................................................................... 2-42
Refuse Junk Mail Setting.................................................................. 2-44
Ringer Volume Setting .....................................................................2-45
Alarm Volume Setting....................................................................... 2-46
Key Touch Volume Setting............................................................... 2-47
Monitor Volume Setting .................................................................... 2-48
Send After Scan Default Setting.......................................................2-49
Remote Service Setting.................................................................... 2-50
Remote Access ........................................................................ 2-50
Download ......................................................................................... 2-51
RDC Password................................................................................. 2-52
Separator Page Default Setting........................................................ 2-53
Line Monitor Default Setting ............................................................. 2-54
Multi Access Communications ......................................................... 2-55
Multi Access Function Table - Local.........................................2-56
Multi Access Function Table - Fax Communication ................. 2-57

WorkCentre Pro 555/575

Multi Access Function Table - PC.............................................2-58
Chapter 3 Receiving Documents ............................................................3-1
Basic Receive.............................................................................................3-3
Setting the Auto Answer Mode ...........................................................3-3
Setting the Fax/Tad Answer Mode*....................................................3-4
Setting the Tel/Fax Answer Mode* .....................................................3-5
Setting the Manual Answer Mode.......................................................3-6
Advanced Receive......................................................................................3-7
Collate Fax .........................................................................................3-7
Reduce Receive Fax Setting ..............................................................3-8
Receive to Memory.............................................................................3-9
Secure Receive ................................................................................3-10
Automatic Secure Receive Setup.............................................3-10
Secure Receive Mode Temporary Stop....................................3-14
Discard Extra Setting* ......................................................................3-15
Chapter 4 Dialing Methods ......................................................................4-1
Dialing Methods..........................................................................................4-1
Manual Dial (On-hook and Off-hook Dialing)......................................4-2
Alpha Dialing ......................................................................................4-3
Speed Dialing .....................................................................................4-5
One Touch Dialing..............................................................................4-6
Keypad Dialing ...................................................................................4-7
Automatic Redialing* ..........................................................................4-8
Manual Redial Last Number (Off-hook)..............................................4-8
Chain Dialing ......................................................................................4-9
Manual Group Dialing.......................................................................4-10

* Not available in all markets.

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iii

Chapter 5 Transmitting Documents ....................................................... 5-1
Transmission Modes ......................................................................... 5-1
Memory Send or Direct Send Default Mode............................................... 5-4
Memory Send ............................................................................................ 5-5
Direct Send ................................................................................................ 5-6
Direct Send with Memory Send Selected ........................................... 5-7
Manual Send .............................................................................................. 5-8
Delayed Start.............................................................................................. 5-8
Priority Transmission.................................................................................. 5-9
Charge Codes .......................................................................................... 5-10
Cover Sheet ............................................................................................. 5-11
Cover Sheet Setup ........................................................................... 5-12
Sending a Document with a Cover Sheet ........................................ 5-13
Batching ................................................................................................... 5-15
Confirming a Transmission....................................................................... 5-16
One Time Fax Options ............................................................................. 5-17
Number of Pages .....................................................................5-18
Listen to Dial ............................................................................ 5-19
Send then Poll..........................................................................5-20
ECM Disable ............................................................................ 5-22
Secure Send Transmission ..................................................... 5-23
Send After Scan Enable........................................................... 5-24
Advanced Transmissions ......................................................................... 5-26
Using an Account Code ........................................................... 5-26
Account Code Default Setting .................................................. 5-27
Transmitting Using a Department Code ........................................... 5-28
Resend Stored Fax Default Setting.................................................. 5-29
Resending a Stored Fax........................................................... 5-30
Secure Send Setting ........................................................................ 5-32

WorkCentre Pro 555/575

ITU-T Relay Communications ..................................................................5-33
ITU-T Relay Transmission................................................................5-33
Chapter 6 Cancelling Jobs ......................................................................6-1
Stop Key .....................................................................................................6-1
Job Status Key ...........................................................................................6-1
Cancel Job Key ..........................................................................................6-2
Direct Send Jobs ........................................................................................6-5
Chapter 7 Polling ......................................................................................7-1
Polling Communications .............................................................................7-1
Storing a Document to be Polled........................................................7-2
Storing a Document to be Polled in a Poll-once Box..................7-3
Storing a Document to be Polled in a Multi-poll Box ..................7-5
Cancelling Documents Stored in a Polling Box ..........................7-6
Modifying Documents Stored in a Polling Box............................7-6
Polling a Remote Document (Poll-once or Multi-poll Box)..................7-8
Group Polling......................................................................................7-9
Continuous Polling* ..........................................................................7-11
Deleting Continuous Poll Jobs .................................................7-13
Chapter 8 Mailbox Communications ......................................................8-1
Mailbox ITU-T Communications .................................................................8-1
Local Mailbox (ITU-T) .........................................................................8-2
Creating an ITU-T Mailbox .........................................................8-2
Deleting an ITU-T Mailbox..........................................................8-4
Storing a Document in a Local ITU-T Mailbox ...........................8-5
Printing a Document Stored in a Local ITU-T Mailbox ...............8-7

* Not available in all markets.

WorkCentre Pro 555/575

Deleting a Document Stored in a Local ITU-T Mailbox ............. 8-9
Remote ITU-T Mailbox .....................................................................8-11
Sending to a Remote ITU-T Mailbox........................................ 8-11
Polling a Remote ITU-T Mailbox ..............................................8-14
Attaching an ITU-T Sub Address...................................................... 8-16
Transmitting a Document to an ITU-T Sub Address ................ 8-17
Polling a Document Using a Subaddress................................. 8-18
Chapter 9 Reports .................................................................................... 9-1
Setting Up Reports and Lists...................................................................... 9-1
Activity Report Setup.......................................................................... 9-2
Confirmation Report Setup* ............................................................... 9-5
Confirmation Report ................................................................... 9-6
Confirmation Report - Memory Send* ........................................ 9-7
Group Send Report*................................................................... 9-8
Group Poll Report* ................................................................... 9-10
Relay Originator Report ........................................................... 9-12
Reception Report Setup ................................................................... 9-14
Printing Reports and Lists ........................................................................ 9-16
Activity Report .................................................................................. 9-16
ITU-T Mailbox Report ...................................................................... 9-17
Pending Jobs Report........................................................................ 9-18
Department Code Report ................................................................. 9-19
Power Failure List............................................................................. 9-20
Menu Map ........................................................................................9-21
Settings Report................................................................................. 9-22
Chapter 10 Copying Documents .......................................................... 10-1

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Making Copies..........................................................................................10-1
Chapter 11 Using the ControlCentre ....................................................11-1
Setting up the WorkCentre .......................................................................11-2
Setting the Machine Defaults............................................................11-2
Setting up the Telephone Lines........................................................11-3
Using the Power Save features ........................................................11-4
Setting the PC’s Date and Time on the WorkCentre ........................11-5
Changing Your ControlCentre Password .........................................11-5
Setting the Fax Send Options...................................................................11-6
Setting the Cover Sheet and Send Header Options .........................11-6
Choosing How to Send Faxes ..........................................................11-6
Sending Faxes Using Security .........................................................11-7
Setting the Redial Options................................................................11-7
Faxing Long Originals.......................................................................11-8
Setting the Fax Receive Options ..............................................................11-9
Setting the Receive Footer Option ...................................................11-9
Receiving Faxes when the Printer is Unavailable ............................11-9
Receiving Secure Faxes...................................................................11-9
Setting the Receive Interval............................................................11-10
Receiving Faxes from the Fax Numbers Assigned to Your Phonebook
Only .............................................................................................11-11
Collating and Reducing Incoming Faxes ........................................11-11
Receiving Oversized Faxes ............................................................11-11
Receiving Faxes to Your PC ..........................................................11-12
Setting up a Phonebook .........................................................................11-12
Assigning an Individual Fax Number to a One Touch Key .............11-12
Assigning a Speed Dial or Group Dial Number to a One Touch Key11-14
Editing a One Touch Key Entry ......................................................11-14

* Not available in all markets.

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vii

Deleting One Touch Key Entries .................................................... 11-15
Presetting a Speed Dial Number.................................................... 11-15
Editing a Speed Dial Number ......................................................... 11-16
Deleting Speed Dial Numbers ........................................................ 11-17
Presetting a Group Dial Number .................................................... 11-17
Editing a Group Dial Number ......................................................... 11-18
Deleting Group Dial Numbers ........................................................ 11-18
Saving a Phonebook to Your PC.................................................... 11-19
Opening a Phonebook File............................................................. 11-19
Creating Mailboxes.................................................................................11-20
Creating a Mailbox ......................................................................... 11-20
Editing a Mailbox ............................................................................ 11-21
Deleting a Mailbox.......................................................................... 11-22
Using Department Codes ....................................................................... 11-22
Setting up Department Codes ........................................................ 11-22
Changing a Department Code........................................................ 11-23
Deleting a Department Code..........................................................11-23
Printing Reports......................................................................................11-24
Activity Report Setup...................................................................... 11-24
Confirmation Reports Setup ........................................................... 11-24
Reception Reports Setup ............................................................... 11-25
Printing the Settings Report ........................................................... 11-25
Saving the WorkCentre Settings ............................................................ 11-26
Saving WorkCentre Settings to a File ............................................11-26
Opening a Saved WorkCentre Settings File................................... 11-26
Creating a new WorkCentre Settings File ...................................... 11-26
Chapter 12 Troubleshooting ................................................................. 12-1
Self Test ................................................................................................... 12-1

viii

WorkCentre Pro 555/575

Calling for Service ....................................................................................12-3
Error Messages and Codes......................................................................12-3
Error Codes ..............................................................................................12-6
Status Code Table............................................................................12-8
Transmission Problems ............................................................................12-9
Reception Problems ...............................................................................12-10
Image Quality .........................................................................................12-11
Appendix A Installing Options ............................................................... A-1
Installing the Optional Handset (not available in all countries) .................. A-1
Installing the Optional Paper Tray ............................................................. A-7
Appendix B Ordering Supplies .............................................................. B-1
Ordering Supplies...................................................................................... B-1
Ordering Supplies Automatically ............................................................... B-3
Setting-up Automatic Supplies Ordering ........................................... B-3
Setting up the destination.......................................................... B-3
Entering the part details............................................................. B-4
Entering ordering details ........................................................... B-6
Printing the order form............................................................... B-8
Appendix C Maintaining the Product..................................................... C-1
Replacing the Paper .................................................................................. C-1
Feeding Envelop Stock...................................................................... C-7
Replacing the Toner Cartridge .................................................................. C-8
Replacing the Drum Cartridge ................................................................. C-12
Replacing the ADF Retard Pad ............................................................... C-18
Cleaning the Machine.............................................................................. C-21

* Not available in all markets.

WorkCentre Pro 555/575

Cleaning the Cabinet....................................................................... C-21
Cleaning the Document Scanner .................................................... C-22
Cleaning the Paper Pickup Roller and Paper Guide ....................... C-24
Appendix D Data Sheet........................................................................... D-1
Appendix E Safety Certification and Environmental Compliance ...... E-1
Laser Safety Information ................................................................... E-3
Third Party Certification..................................................................... E-4
Radio Frequency Emissions USA ..................................................... E-4
European Certification............................................................................... E-6
Approvals and Certification ............................................................... E-6
UK Electricity at Work Regulation ..................................................... E-7
Environmental Compliance ..................................................................... E-10
ENERGY STAR® ............................................................................ E-10
Environmental ChoiceM .................................................................. E-10
SWISS ENERGY 2000.................................................................... E-11
Recycled Paper ............................................................................... E-11
Telecommunications Requirements ........................................................ E-12
European Fax Approvals and Certification...................................... E-12
FCC Regulations ............................................................................. E-13
Send Header Requirements.................................................... E-13
Data Coupler Information ........................................................ E-13
Canadian Certification ..................................................................... E-15

WorkCentre Pro 555/575

Introduction

Thank you for purchasing the Xerox WorkCentre Pro. The
WorkCentre is designed for ease of use, but to use your machine to
its fullest potential, take some time to read the Documentation.
You will be ready to send and receive faxes and make copies with
your machine as soon as you have read the User Guide. You can
then refer to topics in this Advanced Features Guide as needed.

Finding Information in the Advanced Features Guide (SAG)
The Advanced Features Guide contains the following sections:
Table of Contents
Use the Table of Contents to find topics easily.
Introduction - Chapter 1
Describes the information in the User’s Guide and Advanced
Features Guide.
Programming the Machine - Chapter 2
Describes Menu Mode operation and the steps required to enter
information when programming the machine. Instructions for storing
frequently dialed numbers are also provided.
Receiving Documents - Chapter 3
Describes the Receive functions and instructs how to perform each
function.
Dialing Methods - Chapter 4
Describes the Dialing methods and instructs how to use each
method.
Transmitting Documents - Chapter 5
Describes the Transmit functions and instructs how to perform each
function.
Cancelling Jobs - Chapter 6
Provides the instructions for cancelling the various types of jobs.
WorkCentre Pro 555/575

1-1

Introduction
Polling - Chapter 7
Describes the Polling functions and instructs how to perform each
function.
Mailbox Communications - Chapter 8
Describes both the Xerox Mailbox system and the standard ITU-T
Mailbox system and instructs how to use the mailbox functions for
each system.
Reports - Chapter 9
Describes the reports and lists and instructs how to setup or print
each report.
Copying Documents - Chapter 10
Describes the Copy functions and instructs how to perform each
function.
Control Centre and Web Control Centre - Chapter 11
Describes how to use Control Centre and Web Control Centre
software to set up the WorkCentre
Troubleshooting - Chapter 12
Guides the user through problem solving and provides a list of error
codes, messages, and recommended corrective actions.
Installing Options -Appendix A
Provides step by step instructions for installing the optional handset
and paper tray.
Ordering Supplies - Appendix B
Provides contact addresses and telephone numbers for ordering
consumable supplies.
Maintaining the Product - Appendix C
Provides procedures to clean and maintain the machine. Includes
detailed procedures for replacing the consumables.
Product Data Sheet - Appendix D
Provides the products technical specifications.
Environmental Specifications - Appendix E
Provides the safety, data coupler, and Canadian certification
information.
Index
Refer to the Index to locate specific information.
1-2

WorkCentre Pro 555/575

Introduction
Information provided by the User’s Guide
In addition, the User’s Guide contains the following sections:
Table of Contents
Use the Table of Contents to find topics easily.
How to Use this Manual - Chapter 1
Describes the information in the User’s Guide and Advanced
Features Guide.
Introduction - Chapter 2
Describes the system and space requirements and the system and
hardware features of the machine and provides an overview of how
the machine operates. Each key on the Control Panel is described.
Getting Started - Chapter 3
Includes the procedures for setting up the basic machine information
such as date, time, language, machine ID, send header and receive
footer. Simple instructions to send, receive, print, and copy are also
provided.
Basic Troubleshooting - Chapter 4
Guides the user through problem solving, and recommended
corrective actions.
Environment Specifications - Appendix A
Provides the safety, data coupler, and Canadian certification
information.
Index
Refer to the Index to locate specific information.

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1-3

Introduction
Document Conventions
A document convention is simply a way of presenting information.
This section explains the conventions used in the WorkCentre Pro
User’s Guide.
Many procedures require you to press a key to perform a function;
these keys appear in boldface type.

For example: Press Start to send a fax.
When you use the Menu Mode, you may have to press a series of
keys before arriving at the desired menu. The resulting screen
message for each step appears next to the series of keys pressed.

For example: The procedure to enable the Send Header would
appear as follows:
To enable the send header:
1. Press:
Menu

Send header
1.Inside
2.Outside
3.Off
2. Select where you want the fax header to be printed:
To print the header in the document area, press
To print the header above the document area, press
To not print a header, press

.
.

3. The menu selection screen redisplays. Press Stop to return to
the Standby Mode.

1-4

WorkCentre Pro 555/575

Introduction
Notes, Cautions, and Warnings
This manual uses notes, cautions, and warnings to emphasize
information the reader needs. Notes contain information that
supplements the text. Notes are emphasized with italics. The
following is an example of a note:

Note:

Notes are provided as additional information.

The following are examples of a caution and a warning:
CAUTION
Do not touch the green drum surface. Touching the
drum could reduce the print quality.
WARNING
Do not touch the heater unit inside the machine.
The heater unit is hot while the machine is
operating.

WorkCentre Pro 555/575

1-5

Introduction

1-6

WorkCentre Pro 555/575

Programming the Machine

This chapter contains detailed instructions for programming the
WorkCentre from the Control Panel. Step-by-step instructions are
provided for programming features using the Menu Mode, storing
frequently used numbers to automatic dialing keys, and setting
machine defaults.

Using the Menu Mode
Various functions of the WorkCentre are available by selecting menu
items with the menu screen displayed on the Control Panel.
The display shows one menu and one feature at a time. By using the
arrow key, you can scroll up/down to display the next/previous
feature. The menu item is always displayed in the first line while
scrolling up/down the features in the second line.
Confidential
1.Print mailbox
2.Sent to mailbox
3.Poll from mailbox
4.Store to mailbox
5.Delete contents

WorkCentre Pro 555/575

2-1

Programming the Machine
Keys used in Menu Mode Operation
The following table lists the keys commonly used when programming
the machine in Menu Mode.

Key

Key Description
Menu

Press the Menu key to change the display from
Standby Mode to the menu screen. When the
menu screen is already displayed, press this key
to scroll up through the menu selections.
When a menu screen is displayed, press the
Down arrow key to scroll down through the menu
selections.
When the menu screen is displayed, press the
Left arrow key to display the preceding menu.
When entering characters, use this key to move
the cursor to the left.
When entering characters, use the Right arrow
key to move the cursor to the right.

Enter or

↵

Exit or *

Numeric Keypad

2-2

When the currently highlighted menu has
sub-items, press the Enter key to display the
screen of sub-items.
Press the Exit key to exit the menu mode.

The Numeric Keypad is used to enter numeric,
alphabetical or special characters information.

WorkCentre Pro 555/575

Programming the Machine
To program a Menu feature using the scroll keys:
1. From the Standby Mode, press:
Menu

2. Using the

Menu map
1.Fax features

and

arrow keys, scroll through the list until

the feature you wish to program is displayed, then press the

Enter key.
3. The next menu layer is displayed. Using the

and

arrow keys, scroll through the list until the feature you wish to
program is displayed, then press the Enter key.
To program a Menu feature using the Menu Numbers:
Most Menu features are assigned a sequence number. You can
select the feature you wish to program quickly by pressing Menu and
the sequence numbers.
Refer to the Menu Flow Map on the pages that follow, or to print a
Menu Map, press Menu, 7. Menu map can also be printed by a direct
access key.
Locate the feature you wish to program on the Menu Map and note
the number sequence.

For example: The Machine ID feature is accessed by first selecting
Initial Setup (4), then Machine ID (3).
Therefore, to access this menu item, press:
Menu

Note:

Double digit menu numbers (01. Speaker volume)
require 2 entries and are shown as

WorkCentre Pro 555/575

2-3

Programming the Machine
Menu Flow Map

2-4

WorkCentre Pro 555/575

Programming the Machine

WorkCentre Pro 555/575

2-5

Programming the Machine

2-6

WorkCentre Pro 555/575

Programming the Machine
Character Entries
When programming your Machine ID or names assigned to Speed
Dial numbers and One Touch Keys, you enter characters. Also, many
features programmed in the Menu Mode require text entries.
The following table lists the keys used to enter characters. For more
information on entering characters, refer to the character entry
procedures later in this chapter.

Keys used to Enter Characters

Key

Function
Moves the cursor to the left to delete,
change or add characters.

Moves the cursor to the right to delete,
change or add characters or spaces.

Insert

WorkCentre Pro 555/575

Inserts a character between existing
characters.

Delete or *

Deletes an existing character.

Numeric
KeyPad

Provides the user interface for entering
numeric, alphabetical or special characters.

2-7

Programming the Machine
Character Code Table
The Character Code Table lists all characters that can be entered
when programming the WorkCentre.
The table lists the numeric keys in the left column and the characters
that correspond to each key in the right column.
Multiple characters are assigned to most keys and accessed by
pressing the corresponding key a specific number of times.
For example: To select the character A, press the 2 key one time; to
select the character B, press the 2 key two times.
To enter a space after a character, press the

2-8

key.

WorkCentre Pro 555/575

Programming the Machine
Entering Characters
Using the Numeric Keypad to enter characters:

Correcting Characters
Note:

You may need to move the cursor to the left or right, then
reposition the cursor prior to entering or deleting a new
character.

Replacing Characters
Input correct characters over the existing characters.

Name
[XERIX

(40 max)
]

1. Using the

and

arrow keys, position the
cursor at the character to
be corrected.

Name
[XEROX

WorkCentre Pro 555/575

(40 max)
]

Enter the desired
character.

2-9

Programming the Machine
Deleting or Inserting Characters

Name
[XERX

(40 max)
]

1. Using the

and

arrow keys, position
the cursor at the character
to be deleted or at the
point of insertion.

Note:

If you are not in the insert mode, pressing Delete deletes
the character, but the spaces remain.

Name
[XERX

(40 max)
]I

Press:

Insert

The message “I” is
displayed.

Name
[XEROX

(40 max)
]I

3.To insert, enter the correct
character(s).
To delete, press

2-10

Delete

WorkCentre Pro 555/575

Programming the Machine
Direct Access Function Keys
The 5 Direct Access Function Keys, located in the left of the Control
Panel, are programmed to perform some of the most frequently used
features automatically. Several of these keys use multi-layered
menus similar to the Menu Mode. The following maps illustrates the
Direct Access Function Keys displaying the available programmable
features.

WorkCentre Pro 555/575

2-11

Programming the Machine
Setting Up the Phonebook
Remote telephone numbers can be assigned to Speed Dial numbers
and/or One Touch Keys in the Phonebook. The numbers are used for
Alphabetical Dialing, Speed Dialing, One Touch Dialing, Chain
Dialing, Group Dialing and Polling Operations. Once preset, these
features allow you to send documents or make a telephone call to
frequently called numbers by pressing a few keys.
To program the Group features, the remote telephone number must
be assigned to a Speed Dial Number or a One Touch Key.

Planning the Phonebook
When programming the remote telephone number in a Speed Dial
Number or a One Touch Key, you can include many fax options to use
during the communication. Please read this section carefully and
refer to the suggested chapters for detail feature descriptions.
Use the following list as an aid in planning the Phonebook:

2-12

•

Phonebook Reports can be printed listing the numbers assigned
to Speed Dial numbers and One Touch keys. Press Phonebook
to print the desired report.

•

Determine which phonebook number you want to assign to each
One Touch (up to 20 (555)/38 (575)) or Speed Dial (up to 100
(555)/150 (575)) number.

•

Determine if you want to store a pause in the telephone number.
If your machine is connected to a PBX system, you may need to
enter a pause so the system can connect to an outside line.
Multiple 3 second pauses can be entered. To enter a pause,
press the Pause key.

•

Determine if you want to store a Charge Code. To enter and hide
a charge code, press the Charge Code key after you have
entered the telephone number.

WorkCentre Pro 555/575

Programming the Machine

•

Determine which fax options you want to store with the One
Touch or Speed Dial telephone number. The following options are
available:
Send Later: Select this option to designate the time you want to
begin the job.
Confirm Report: Select this option to print a confirmation report
after the job.
Listen to Dial: Select this option to turn the monitor speaker on.
Fax Speed: Select this option to send documents at a slower
speed. The slower speeds are used for sending to a number with
questionable line conditions. The communication speed will be
slower but the chance of communication errors will be reduced.
Sub address: Select this option to store a sub address with the
number. This feature sends a document to a compatible remote
fax machine and requests that machine to forward the document
to a network user or to a ITU-T mailbox. This feature can also be
used to poll/store a document in a ITU-T mailbox of remote
compatible machines. Refer to “Attaching an ITU-T Sub Address”
in Chapter 8.

•

Program the telephone numbers and fax options in the one touch
or speed dial phonebook directories. Refer to the “Character
Entries” section to enter characters.

•

After programming the numbers, print the Phonebook Reports to
confirm the numbers are entered correctly.

•

Record the names associated with the One Touch Numbers on
the One Touch Label.

Pre-setting Speed Dial Numbers
Up to 100 (555)/150 (575) numbers can be assigned to Speed Dial
numbers 001 to 999.
An alternate telephone number may be stored with the speed dial
number. If the number dialed is busy, the alternate number is dialed
after the redial attempts. The alternate number dialing function is not
performed in Relay transmissions, polling receptions, or mailbox
transmissions.

WorkCentre Pro 555/575

2-13

Programming the Machine
Once you assign a Speed Dial number and select Fax Options for
that number, you can link the Speed Dial number to a One Touch
Dialing Key for faster dialing. If you link the speed dial number to a
one touch key, you can dial the number using both methods.

Hint:

To print a list of all assigned Speed Dial numbers, press:

Phonebook
Report

(See the User’s Guide.)

To assign Speed Dial numbers:
1. Press:
Menu

Speed Dial Number
(1-999)
[

]

2. Enter the desired Speed Dial number (1-999).
Speed Dial Number
(1-999)
[ 1]
3. Press Enter.

Note:

If you select an assigned Speed Dial number, you have the
option of deleting, modifying or retaining the information
stored with the number. Refer to “Modifying or Deleting
Speed Dial Numbers” later in this section.
Fax Number (128 max)
]
[

2-14

WorkCentre Pro 555/575

Programming the Machine
4. Using the Numeric Keypad, enter the fax telephone number
(max. 128 digits) you want to assign to the Speed Dial number,
then press Enter.
Alt Number
[

Hint:

]

You can enter a pause or charge code in the primary and
alternate telephone numbers. To enter a pause, press the
Pause key. To enter a charge code, press the Charge
Code key after entering the telephone number.

5. Using the Numeric Keypad, enter the alternate telephone
number, then press Enter; or to skip this step, press Enter.
Name
[

]

6. Using the Numeric Keypad, enter the name (max. 20 characters),
then press Enter.
Fax options
2.No

7. To skip the Fax Options, press
complete the procedure.

and go to step 23 to

To program the Fax Options, press

Fax options
1.Done
2.Send later
3.Confirmation page
4.Listen to dial
5.Fax speed
6.Subaddress

WorkCentre Pro 555/575

2-15

Programming the Machine
8. Select the Fax Option you want to assign to this Speed Dial:
To exit this option, press

, and go to step 23 to complete the

procedure.
To select Send later, press

, and go to step 9.

To select Confirmation page, press
To select Listen to dial, press
To select Fax speed, press

, then go to step 11.
, then go to step 13.

, then go to step 15.

To select Sub address, press

, then go to step 17.

Send Later
9. Enter the desired time you want to start the job (within 24 hours).
For the 12 hour format, select AM/PM, then press Enter.
10. To add an additional option, go to step 8. To exit, press
go to step 23 to complete the procedure.

and

Confirmation Page
11. To print a confirmation report after each transaction, press
To disable this option, press

12. To add an additional option, go to step 8. To exit, press
go to step 23 to complete the procedure.

and

Listen to Dial
13. To enable the Listen to Dial option, press
To disable this option, press

14. To add an additional option, go to step 8. To exit, press
go to step 23 to complete the procedure.

2-16

and

WorkCentre Pro 555/575

Programming the Machine
Fax Speed
15. To select fasted possible, press
To select 14400bps, press

.
.

To select 9600bps, press

To select 4800bps, press

16. To add an additional option, go to step 8. To exit, press
go to step 23 to complete the procedure.

and

Sub address
17. To skip this option, press

. Go to step 8.

To send a document to a sub address location, press
to
select SUB.
SUB
(20max)
[
]
18. Enter the numeric remote sub address, then press Enter.

Note:

Secure address locations require a password if the
address is secure. Go to Step 19. If not go to Step 21.

19. To add a password to the sub address,
press

to select PWD.
PWD
[

(20max)
]

20. Enter the numeric remote sub address password, then press
Enter.
21. To exit the sub address option, press

WorkCentre Pro 555/575

2-17

Programming the Machine

22. To add an additional option, go to step 8. To exit, press
go to step 23 to complete the procedure.

and

Press One Touch
or ENTER
23. To link this Speed Dial Number to a One Touch key, press the
desired One Touch Key; or to skip this step, press Enter .

Note:

If you select an assigned One Touch number, you have the
option of deleting or retaining the information previously
stored.

24. To assign additional Speed Dial numbers, repeat steps 2-23.
25. When you have completed the Speed Dial assignment, press
Exit or Stop to return to the Standby Mode.

2-18

WorkCentre Pro 555/575

Programming the Machine
Modifying or Deleting Speed Dial Numbers
Use this procedure to change or delete a previously assigned Speed
Dial number. When you enter the Speed Dial number you want to
change or delete, the “Already assigned” message displays.
To modify or delete a Speed Dial number:
1. Press:
Menu

Speed Dial Number
(1-999)
[

]

2. Enter the Speed Dial number you want to modify or delete, then
press Enter.
Already assigned

Speed Dial Number
3.Retain
1.Delete
2.Modify
3. To delete the Speed Dial number, press

To modify the number information, press
To retain the number information, press

.
.

Refer to the previous procedure, “Pre-setting Speed Dial
Numbers,” to update the speed dial information.
4. The “Speed Dial Number” screen redisplays. Press Exit or Stop
to return to the Standby Mode.

Note:

WorkCentre Pro 555/575

When modifying a Speed Dial number that is tied to a One
Touch key, you do not have to re-apply the number to the
One Touch. If you do, the machine prompts you to
retain/delete the original one touch setting.

2-19

Programming the Machine
Pre-setting One Touch Numbers
Fifty One-Touch Keys can be programmed to dial a single telephone
number, a Speed Dial number or a Group of numbers.
An alternate telephone number can be stored with the One Touch
key. If the number dialed is busy, the alternate number is dialed after
the redial attempts. The alternate number dialing function is not
performed in Relay, Polling, or Mailbox communications.

Hint:

To print a list of assigned One Touch dial numbers, press:

Phonebook
Report

(See the User’s Guide.)

To assign One Touch numbers:
1. Press:
Menu

One touch keys

2. Press the desired One Touch key.
Fax Number (128 max)
]
[

Note:

2-20

If you select an assigned One Touch key, you have the
option of deleting, modifying or retaining the information
stored with the number. Refer to “Modifying or Deleting
One Touch Dial Numbers” later in this section.

WorkCentre Pro 555/575

Programming the Machine
3. Using the Numeric Keypad, enter the remote fax telephone
number (max. 128 digits), then press Enter.
Alt Number
[

Hint:

]

You can enter a pause or charge code in the primary and
alternate telephone numbers. To enter a pause, press the
Pause key. To enter a charge code, press the Charge
Code key after you enter the telephone number.

4. Using the Numeric keypad, enter the alternate telephone number,
then press Enter; or to skip this step, press Enter.
Name
[

]

5. Using the Numeric Keypad, enter the name (max. 20 characters),
then press Enter.
Fax options
2.NO
6. To program the Fax Options, press
To skip the Fax Options, press

and go to step 7.
and go to step 22.

Fax options
1.Done
2.Send later
3.Confirmation dial
4.Listen to dial
5.Fax speed
6.Subaddress

WorkCentre Pro 555/575

2-21

Programming the Machine
7. Select the Fax Option you want to assign to this One Touch:
To exit the Fax Option, press
To select Send later, press

, and go to step 22.
, and go to step 8.

To select Confirmation page, press
To select Listen to dial, press
To select Fax speed, press

, then go to step 10.
, then go to step 12.

, then go to step 14.

To select Sub address, press

, then go to step 16.

Send Later
8. Enter the desired time you want to start the job (within 24 hours).
For 12 hour format, select AM/PM, then press Enter.
9. To add an additional option, go to step 7. To exit press

and

go to step 22 to complete the procedure.

Confirmation Page
10. To print a confirmation report after each transaction, press
To disable this option, press

11. To add an additional option, go to step 7. To exit press

and

go to step 22 to complete the procedure.

Listen to Dial
12. To enable the Listen to Dial option, press
To disable this option, press

13. To add an additional option, go to step 7. To exit, press

and

go to step 22 to complete the procedure.

2-22

WorkCentre Pro 555/575

Programming the Machine
Fax Speed
14. To select fasted possible, press
To select 14400bps, press

.
.

To select 9600bps, press

To select 4800bps, press

15. To add an additional option, go to step 7. To exit, press
go to step 22 to complete the procedure.

and

Sub address
16. To skip this option, press

. Go to step 7.

To send a document to a sub address location, press
select SUB.
SUB
[

to
(20max)
]

17. Enter the numeric remote sub address, then press Enter.

Note:

Secure address locations require a password if the
address is secure. Go to Step 18. If not go to Step 22.

18. To add a password to the sub address,
press

to select PWD.
PWD
[

(20max)
]

19. Enter the numeric remote sub address password, then press
Enter.

WorkCentre Pro 555/575

2-23

Programming the Machine

20. To exit the sub address option, press

21. To add an additional option, go to step 7. To exit, press

and

go to step 22.
22. To assign additional One Touch numbers, repeat steps 2-21.
23. When you have completed the One Touch Key assignments,
press Exit or Stop to return to the Standby Mode.

2-24

WorkCentre Pro 555/575

Programming the Machine
Modifying or Deleting One Touch Dial Numbers
Use this procedure to change or delete a previously assigned One
Touch number. When you press the One Touch key you want to
change or delete, the “One Touch number Already assigned”
message displays.
To modify or delete a One Touch number:
1. Press:
Menu

One touch keys

2. Press the One Touch key you want to modify or delete.
Already assigned

One touch key
3.Retain
1.Delete
2.Modify
3. To delete the One Touch number, press

To modify the number information, press
To retain the key assignment, press

.
.

Refer to the previous procedure, “Pre-setting One Touch
Numbers,” to update the one touch information.
4. The “One touch keys” screen redisplays. Press Exit or Stop to
return to the Standby Mode.

WorkCentre Pro 555/575

2-25

Programming the Machine
Pre-setting Group Numbers
If you frequently send faxes to the same group of telephone numbers,
you can assign these numbers to a Group. Only Speed Dial or One
Touch numbers can be assigned to a group. Preset group numbers
can also be used for polling.

Hint:

To print the Group Phonebook, press:

Phonebook
Report

(See the User’s Guide.)

It is a good idea to create the list of names and numbers before you
actually start programming the machine. The following table lists the
information that will be requested and comments on each of the
fields.
Fields

Comments

Group Number

Any 25 (555)/50 (575) numbers between 1 and 1999
(25 (555)/50 (575) groups maximum).

Group Name

Maximum of 40 characters for each group.

Telephone Number
Designation

Designate telephone numbers from those assigned
to Speed Dial or One Touch dialing numbers.
Maximum of 100 (555)/150 (575) Speed Dial or 20
(555)/38 (575) One Touch dialing numbers can be
entered in a group.

One Touch Key
Assigning

Each group can be assigned to a One Touch dialing
key.

To preset numbers to a group:
1. Press:
Menu

Group dial number
(1-1999)
[

2-26

]

WorkCentre Pro 555/575

Programming the Machine
2. Using the Numeric Keypad, enter the number (1-1999) you want
to assign to this group.
Group dial number
(1-9999)
[ 25]
3. Press:
Enter

Name
[

]

4. Using the Numeric Keypad, enter the Group name, then press
Enter.
Enter speed dial
or One touch
5. Press the One Touch key you want to include in this Group, or
enter the Speed Dial number and press Enter.
Press OT or speed
dial or ENTER
6. Repeat step 5 to enter additional numbers.
7. When you entered each number you want to include in this
group, press Enter.
Press One touch
or ENTER

Hint:

Group Transmissions are easier if a group is linked to a
One Touch Key.

8. To assign this group to a One Touch key, press the One Touch
key. To skip this step, press Enter.
9. The “Enter Group Number” screen redisplays. Press Exit or Stop
to return to the Standby Mode.

WorkCentre Pro 555/575

2-27

Programming the Machine
Programming Group Send
The Programmed Group Send feature allows you to send a document
to multiple remote parties in a single operation. Using this process
eliminates the time and labor required to dial and scan the same
document for separate transmissions to different locations.
If a number is busy, the machine dials the rest of the numbers before
returning to the busy number.
To preset a group, see “Pre-setting Group Numbers” in this Chapter.

Note:

You can save dialing steps if you preassign a group
number to a One Touch dial key when you program that
group.

To send a document to a programmed group:
1. Load the document face down in the Document Support.
2. Select the desired Resolution and Contrast.
3. Press Phonebook.
Phonebook
1.Speed dial
4. Press

Note:

If the group is assigned to a One Touch Key, press that
One Touch Key.
Group nbr
(1-9999)

[

]

5. Using the Numeric Keypad, enter the group number you want to
use to send the document, then press Enter.
The machine dials each number in the group and sends the
document.

2-28

WorkCentre Pro 555/575

Programming the Machine
Deleting or Modifying a Group Number
1. Press:
Menu

Group dial number
(1-9999)
[
]
2. Using the Numeric Keypad, enter the number of the Group you
want to delete or modify, then press Enter.
Already assigned

Group dial number
3.Retain
1.Delete
2.Modify
3. Select the Change option:
To delete this group, press

To modify this group, press

. (Refer to “Pre-setting Group

Numbers” if necessary.)
To exit without changing this group, press
4. The “Group dial number” screen redisplays. Press Exit or Stop to
return to the Standby Mode.

WorkCentre Pro 555/575

2-29

Programming the Machine
Filling out the One Touch Label
As you assign phone numbers to the One Touch keys, use a pencil to
fill in the location name on the One Touch Label.

One Touch Label

WorkCentre Pro 555

2-30

WorkCentre Pro 575

WorkCentre Pro 555/575

Programming the Machine
Setting the Department Codes
Use of the machine can be limited to authorized personnel within
each department by setting up a Master Department Code and
individual Department Codes. You can assign one Master Code and
up to 50 Department Codes. The WorkCentre can then monitor the
usage for each department.
The Master Department Code is used to setup and modify the
Department Code information. During the setup procedure, you are
prompted to enter a 5-digit Master Department Code. This code is
required to perform any modifications; it is used as a Supervisory
master key. The Master Code department number is preset to 01 by
the WorkCentre.
The individual Department Codes are used to access and operate the
WorkCentre. During the setup procedure, you can assign Department
Numbers from 2-50. You are also prompted to enter a 5-digit
Department Code for each department. As each department enters
their assigned department code to access and operate the
WorkCentre, the usage for each department is recorded on the
Department Code Report. Refer to Chapter 9, “Reports”.

To setup Department Codes
1. Press:
Menu

Set dept. code
2.No
1.Yes
CAUTION
If a master code has been assigned, selecting 2
disable the programmed Master Code.

WorkCentre Pro 555/575

2-31

Programming the Machine

Note:

To reset the Department Code, the following is displayed.
To recover the Department Code already being set, press
1 . To set a new Department Code, press 2 .

Set dept. code
1.Recover setting
2.New
2. To setup the Master Department Code, press

Note:

If the Master Number is assigned, go to step 6 to set
additional Department Codes.

Name
[

Note:

(40 max)
]

Department code 01 is reserved for the Master Code.

3. Using the Numeric Keypad, enter the name to assign to the
Master Department, then press Enter.
Master code
[
]
4. Using the Numeric Keypad, enter the 5-digit master code to
assign to the Master Department, then press Enter.

Note:

2-32

The 5-digit Master Code is required to access the
Department Code feature to perform any modifications.
Please remember your Master Code.

WorkCentre Pro 555/575

Programming the Machine
5. The Master Department Code entry is completed. To setup
individual Department Codes, go to step 6. To exit this feature,
press Stop.
Dept. number (1-50)
[ ]
6. Enter a number between 2 and 50 to assign to this Department,
then press Enter.
Name
[

(40 max)
]

7. Using the Numeric Keypad, enter the name to assign to this
Department (max 20 characters), then press Enter. Refer to the
“Character Entries” Section.
Dept. code
[
]
8. Using the Numeric Keypad, enter the 5-digit Department Code to
assign to this Department, then press Enter.

Note:

The 5-digit Department Code is required to access and
operate the WorkCentre.

9. The Department Code entry is completed. To set additional
Department codes, repeat steps 6 through 8. To exit this feature,
press Exit or Stop.

WorkCentre Pro 555/575

2-33

Programming the Machine
Changing the Department Code Settings
The “Master Department Code” is required to add, change, or delete
the Department Code settings. This menu is not available to other
department codes.
To add or change the Department Code settings:
1. From the “Enter Dept. code” screen, enter the Master
Department Code, then press Enter.
2. Press:
Menu

Set dept. code
1.Yes
2.No
3. To add or change Dept. codes, press

Dept. number
(1-50)

[

]

CAUTION
To disable the Department Control feature, press
, then press Exit or Stop to return to the
Standby Mode.

4. Enter the Department number to change, then press Enter.
Dept. number
3.Retain

1.Delete
2.Modify

2-34

WorkCentre Pro 555/575

Programming the Machine

5. To delete this Dept. code, press

To modify this Dept. code, press

To exit without changing this Dept. code, press

6. Modify the information as desired. If needed, refer to “Setting the
Department Codes” procedure. Press Exit or Stop to exit.

WorkCentre Pro 555/575

2-35

Programming the Machine
Setting the Machine Default Settings
Error Correct - ECM Default Setting
Error Correction Mode (ECM) is an internationally-recognized error
correction system. It enables communications with clean images
since it automatically re-sends any portion of the document affected
by line noise or distortion.
This feature cannot be accessed if a document is stored in memory.

Note:

ECM must be set to On when the 33.6K BPS Modem is in
your machine.

•

Both the sender and the receiver must have the ECM feature to
perform ECM communications.

•

Communication time is longer when transmissions are affected
by interference.

To set the Error Correct-ECM default mode:
1. Press:
Menu

Error correct-ECM
1.On
2.Off

2. To enable ECM, press

To disable ECM, press

3. The menu selection screen redisplays. Press Exit or Stop to
return to the Standby Mode.

2-36

WorkCentre Pro 555/575

Programming the Machine
Long Original Setting
Using the Long Original setting enables the WorkCentre to scan long
documents. The available length options are:
1 M (39 inches):

Allows document sizes up to 1 Meter in length (39
inches). If a document longer than 1M is scanned, a
“Paper Jam” occurs.

Any Length:

Allows any length document to be scanned.

Note:

Selecting Any length turns off the document jam sensor.

To set the Long Original setting:
1. Press:
Menu

Long original
1.1m(39 Inches)
2.Any length
2. Select the Long Original option:
To select 1m, press

To select Any length, press

3. The menu selection screen redisplays. Press Exit or Stop to
return to the Standby Mode.

WorkCentre Pro 555/575

2-37

Programming the Machine
Redial Count & Interval Setting*
When a document is reserved in memory and a job number is
assigned, the machine automatically attempts to send the document
according to the redial setting.
Using this procedure, you can set the length of time between redial
attempts (Interval), and the number of times your machine redials a
number.
The redial interval range is from 1 to 15 minutes, and the number of
redials can be set between 0 and 14 attempts.
If the Resend Stored Fax feature is active and the machine exceeds
the number of redials, your document is retained in memory (see
Chapter 5, “Transmitting Documents”).
To change the Interval and number of redials:
1. Press:
Menu

Interval
(1-15)

minutes
[ 1]

2. Using the Numeric keypad, enter the number of minutes you want
the machine to wait before dialing, then press Enter.
Redial times
(0-14)

[ 5]

3. Using Numeric keypad, enter the number of times you want the
machine to redial the number, then press Enter.
4. The menu selection screen redisplays. Press Exit or Stop to
return to the Standby Mode.

* Not available in all markets.

2-38

WorkCentre Pro 555/575

Programming the Machine
Receive Interval
You can set a certain interval to try to receive an incoming document
when transmitting an outgoing document consecutively from the
same phone line. The interval set by this procedure is inserted after
every fourth transmission.
1. Press:
Menu

Interval time (min)
(0-14)
[ 3]
2. Using the Numeric Keypad, enter the number of minutes you
want the machine to wait before transmitting the 5th document.
Then, press Enter.
3. The menu selection screen redisplays. Press Exit or Stop to
return to the Standby Mode.

WorkCentre Pro 555/575

2-39

Programming the Machine
Resolution & Contrast Setting
The default settings can be changed during a transmit or copy
operation by pressing the Contrast and Resolution keys on the
Control Panel.
The following tables define the available default Contrast and
Resolution settings:
Resolution
selection

Description

Standard

Use for sending normal text and graphics.
Selected when Resolution LED is off.

Fine

Use for documents with small characters
(newspaper print, etc.).

Superfine

Use for documents containing very detailed print.

Photo

Use for documents containing photographic images.

Contrast selection

Description

Normal

Use for documents printed with ordinary image
density.
Selected when the Contrast LED is off.

2-40

Lighten

Use for documents with dark print that need to be
adjusted to print lighter.

Darken

Use for documents with light or faint print that need
to be adjusted to print darker.

WorkCentre Pro 555/575

Programming the Machine
To change the Contrast & Resolution:
1. Press:
Menu

Scan Resolution
1.Standard
2.Fine
3.Superfine
2. Select the Resolution:
To select Standard, press
To select Fine, press

.
.

To select Superfine, press

.
Contrast
1.Normal
2.Darker
3.Lighter

3. Select the Contrast:
To select Normal, press

To select Darker, press

To select Lighter, press

4. The menu selection screen redisplays. Press Exit or Stop to
return to the Standby Mode.

WorkCentre Pro 555/575

2-41

Programming the Machine
Power Saver Setting
The Power Saver function allows you to turn the power off to save
power consumption. If the Power Saver function is On, a warm up
period is needed before printing occurs. There are two Power Save
modes with this machine, Super Power Save and Printer Power
Save.

•

Super Power Save - Turns all the power off to minimize power
consumption. Select one of three modes, Automatic, Manual or
Off:
Automatic mode: Enters the Power Saver Mode automatically
when in the Standby Mode for the pre-set time
period.
Manual Mode:

Enters the Power Saver Mode when the Power
Save key on the control panel is pressed. If the
machine is in the Standby Mode when the
Power Save key is pressed, it enters the
Power Saver Mode immediately. If the Power
Save key is pressed while the machine is not in
the Standby Mode, it enters the Power Saver
Mode after returning to the Standby Mode.

Off:

Disables the Super Power Saver mode and the
Printer Power Saver mode button on the
control panel.

1. Press:
Menu

Super power save
2.Manual
3.Off
1.Automatic
2. Select the Super Power Save mode:
To select the Automatic mode, press
To select the Manual mode, press
To select Off, press

2-42

. Then, go to Step 3.
. Then, go to Step 4.

. Then, go to Step 4.

WorkCentre Pro 555/575

Programming the Machine
3. When you select the Automatic mode, using the Numeric
Keypad, enter the time period (in minutes) for standby before the
machine enters the Super Power Save mode automatically.
Enter time
(1-60)

[ 3]

4. When you select the Manual mode or Off, select the default for
the Printer Power Save mode

•

Printer Power Save - Turns the printer heater off to save power
consumption.

Press:
Menu

Select the Manual mode, press

. Then, go to Step 4.

Printer power save
1.On
2.Off

To enable the Printer Power Save mode, press

To disable the Printer Power Save mode, press

5. The menu selection screen redisplays. Press Exit or Stop to
return to the Standby Mode.

WorkCentre Pro 555/575

2-43

Programming the Machine
Refuse Junk Mail Setting
This feature prevents your machine from receiving documents from
unknown parties. Documents are received only from those parties
whose telephone numbers are assigned to your machine phonebook.
Refuse Junk Mail is effective only on incoming calls in the Auto
Receive Mode. (See “Setting the Auto Answer Mode” in chapter 3.)
To enable the Refuse Junk Mail feature:
1. Press:
Menu

Refuse junk mail
2.Off
1.On
2. Select the Refuse Junk Mail option:
To enable the Refuse Junk Mail feature, press

To disable the Refuse Junk Mail feature, press

3. The menu selection screen redisplays. Press Exit or Stop to
return to the Standby Mode.

2-44

WorkCentre Pro 555/575

Programming the Machine
Ringer Volume Setting
Use this feature to adjust the WorkCentre Ringer Volume. The
volume range is from 0 (off) to 7 (high).
To adjust the Ringer volume:
1. Press:
Menu

Ringer volume
4.>>>
5.>>>>
6.>>>>>
7.>>>>>>
8.>>>>>>>
1.Off
2.>
3.>>
2. Using the Numeric Keypad, enter the Ringer Volume setting from
0-7, then press Enter.
3. The menu selection screen redisplays. Press Exit or Stop to
return to the Standby Mode.

WorkCentre Pro 555/575

2-45

Programming the Machine
Alarm Volume Setting
Use this feature to adjust the WorkCentre Alarm Volume. The volume
range is from 0 (off) to 7 (high).
To adjust the Alarm volume:
1. Press:
Menu

Alarm volume
4.>>>
5.>>>>
6.>>>>>
7.>>>>>>
8.>>>>>>>
1.Off
2.>
3.>>
2. Using the Numeric Keypad, enter the Alarm Volume setting from
0-7, then press Enter.
3. The menu selection screen redisplays. Press Exit or Stop to
return to the Standby Mode.

2-46

WorkCentre Pro 555/575

Programming the Machine
Key Touch Volume Setting
Use this feature to adjust the WorkCentre Key Touch Volume. The
volume range is from 0 (off) to 7 (high).
To adjust the Key Touch volume:
1. Press:
Menu

Key touch volume
4.>>>
5.>>>>
6.>>>>>
7.>>>>>>
8.>>>>>>>
1.Off
2.>
3.>>
2. Using the Numeric Keypad, enter the Key Touch Volume setting
from 0-7, then press Enter.
3. The menu selection screen redisplays. Press Exit or Stop to
return to the Standby Mode.

WorkCentre Pro 555/575

2-47

Programming the Machine
Monitor Volume Setting
Use this feature to adjust the WorkCentre Monitor Volume. The
volume range is from 0 (off) to 7 (high).
To adjust the Monitor volume:
1. Press:
Menu

Monitor volume
4.>>>
5.>>>>
6.>>>>>
7.>>>>>>
8.>>>>>>>
1.Off
2.>
3.>>
2. Using the Numeric Keypad, enter the Monitor Volume setting
from 0-7, then press Enter.
3. The menu selection screen redisplays. Press Exit or Stop to
return to the Standby Mode.

2-48

WorkCentre Pro 555/575

Programming the Machine
Send After Scan Default Setting
This feature enables you to determine whether the dialing starts while
the machine is scanning the documents or after the machine has
scanned all documents in the Memory Send mode.
Also, if the dialing after scanning is selected, you can select to delete
or send the scanned pages when the memory becomes full during
scanning.
To set the Send After Scan default mode:
1. Press:
Menu

Send after scan
2.Off
1.On
2. To enable Send After Scan, press

, then go to step 3.

To disable Send After Scan, press

, then go to step 4.

3. Select the memory full option.
When memory full
1.Cancel sending
2.Send scanned page
To delete the pages being scanned, press
To send the pages being scanned, press

.
.

4. The menu selection screen redisplays. Press Exit or Stop to
return to the Standby Mode.

WorkCentre Pro 555/575

2-49

Programming the Machine
Remote Service Setting
Remote Access
This feature allows a remote Xerox test facility or service center to
perform diagnostic tests on your machine.
1.

Press:
Menu

Remote access
2.Off
1.On
To enable the Remote Access feature, press

To disable the Remote Access feature, press

2. The menu selection screen redisplays. Press Exit or Stop to
return to the Standby Mode.

2-50

WorkCentre Pro 555/575

Programming the Machine
Download
This selection is used to enable firmware to be downloaded to the
machine. The options are anytime or If no job in memory.
There are two Download selections: No Job in Memory and Any
Time.
1.

Press:
Menu

***

Download firmware
1.Anytime
2.No job in memory

To download the firmware when there is no job in memory, press
.
To download the firmware at anytime, press

2. The menu selection screen redisplays. Press Exit or Stop to
return to the Standby Mode.

*** Menu item numbers may vary according to configurations.

WorkCentre Pro 555/575

2-51

Programming the Machine
RDC Password
Allows you to password protect the machine from any unauthorized
person dialing into the machine. This should be used as security to
allow only Xerox authorized service persons to use RDC (remote
diagnostics centre) to dial into the machine to retrieve information.
You should advise the Xerox authorized service persons of the
password in order to do this
There are two RDC Password selections: Set RDC Password and
Password.
1.

Press:
Menu

***

RDC password
1.Set RDC password
2.Password (20 max)

To set the RDC password, press
To enter your password, press

and enter the password.
and enter your password.

2. The menu selection screen redisplays. Press Exit or Stop to
return to the Standby Mode.

*** Menu item numbers may vary according to configurations.

2-52

WorkCentre Pro 555/575

Programming the Machine
Separator Page Default Setting
When this feature is set to “On”, the WorkCentre prints a page
between each received fax. The Separator Page contains the
sending machines telephone number, the time the fax was received
and the number of pages.
To set the Separator Page feature:
1. Press:
Menu

Separator page
2.Off
1.On
2. Select the Separator Page option:
To enable the Separator Page feature, press

To disable the Separator Page feature, press

3. The menu selection screen redisplays. Press Exit or Stop to
return to the Standby Mode.

WorkCentre Pro 555/575

2-53

Programming the Machine
Line Monitor Default Setting
Enable this feature to listen to the initial call sequence during all send
and polling operations. To enable this feature for a single operation,
refer to “Listen to Dial in chapter 5".
To set the Line Monitor feature:
1. Press:
Menu

Line monitor
2.Off
1.Alway
2. Select the Line Monitor option:
To enable the Line Monitor feature, press

To disable the Line Monitor feature, press

3. The menu selection screen redisplays. Press Exit or Stop to
return to the Standby Mode.

2-54

WorkCentre Pro 555/575

Programming the Machine
Multi Access Communications
Using the built-in memory, as many as 100 operations can be
programmed whilst other operations are being carried out, for
maximum equipment utilization and efficiency. For example, you can
store a document to memory while the machine is receiving a
document. Refer to the Multi Access Function Tables that follow.
“X” indicates that the functions can be performed at the same time.

WorkCentre Pro 555/575

2-55

Programming the Machine
Multi Access Function Table - Local

Mailbox
Output

Print Received
File (Man.)

Print Received
File (auto)

Mailbox
Input

Print Transmission
Report

Print Report
(auto)

Multi
Copy

1st Access

Single
Copy

2nd Access

Print Report
(man.)

Local

Single Copy
Multi Copy Scan
Multi Copy Print

Local

Print Report (Manual)
Print Report (Auto)

Print Transmission Report

Comm

Mailbox Input

Mailbox Output

Print Received File (Manual)

Print Received File (Auto)

Direct Send

Delayed Start

Memory Send

Receive to Printer

X
X

Receive to Memory

Data from PC

Data to PC

PC Printing
PC Scanning

X
X

* Not available when box type and number are the same

2-56

WorkCentre Pro 555/575

Programming the Machine
Multi Access Function Table - Fax Communication

Local

Receive
to Memory

Receive
to Printer

Memory
Send

1st Access

Direct
Send

2nd Access

Transmit
Reservation

Fax Communication

Single Copy

Multi Copy Scan

Multi Copy Print

Print Report (Manual)

Print Report (Auto)

Print Transmission Report

Mailbox Input

Mailbox Output

Print Received File (Manual)

Print Received File (Auto)

Comm

Direct Send
Delayed Start

Memory Send

Receive to Printer

Receive to Memory

Data from PC
Data to PC
PC Printing

PC Scanning

X
X

* Not available when box type and number are the same

WorkCentre Pro 555/575

2-57

Programming the Machine
Multi Access Function Table - PC

Local

Single Copy

Multi Copy Scan

Multi Copy Print

Print Report (Manual)

Print Report (Auto)

Print Transmission Report

Mailbox Input

Mailbox Output

Print Received File (Manual)

Print Received File (Auto)

Direct Send
Comm

PC Scanning

PC Printing

1st Access

Data to PC

2nd Access

Data from PC

Delayed Start

X
X

Memory Send

X
X

Receive to Printer
Receive to Memory

X
X

Data from PC
Data to PC
PC Printing
PC Scanning

* Not available when box type and number are the same

2-58

WorkCentre Pro 555/575

Receiving Documents

The WorkCentre can receive documents automatically or manually.
Various features are available for customizing your document
receiving operation. You can specify a reduction mode for use when
oversized documents are received, collate received documents or
receive to memory.
The following receiving modes are available:

Receiving
Mode

Situation for Selection

Sequence of Operation

Auto Answer

Use when the machine is
connected to a dedicated
telephone line for facsimile use
only.

Upon receiving a call, the machine
answers and receives a document
automatically.

FAX/TAD *
Auto
Switching

Use when the machine is used
together with a telephone
answering device (TAD).

When enabled, the machine receives
voice messages and fax receptions
without a user present. Switching
between the voice message recording
and fax receiving is performed
automatically.

TEL/FAX *
Auto
Switching

Use when one line is used for
both fax and telephone.

When enable, the machine
automatically determines whether an
incoming call is a fax or voice call.
When the call is a voice call, the ringer
will continue until the Pseudo Ring
Times value is reached, then switch to
fax mode.

Manual
Answer

Use when the machine is
connected to a line that is
primarily used for voice.

Upon receiving an incoming call, pick
up the telephone handset to talk with
the remote party before starting any
fax communication.

* Not available in all markets.

WorkCentre Pro 555/575

3-1

Receiving Documents
Receiving
Mode

Situation for Selection

Sequence of Operation

Receive to
Memory

User selectable option. Use
when the machine is out of
paper or toner.

When enabled, the machine
automatically receives documents to
memory if the printer becomes
unavailable until memory becomes full.

Secure
Receive

User selectable option. Use for
Secure Receptions.

When enabled, the machine receives
all documents into memory during the
specified time. The documents
automatically print at the end of the
specified time.

Remote
Activation/
Deactivation

Use when an external telephone
is connected to the same
telephone line.

When enabled, an incoming call may
be manually answered on a TEL
connected, or on a parallel connected
(same line) telephone. If the call is
voice call you may talk with the caller.
If the call is a fax call you may switch
to the fax mode by entering the
Remote Activation Code, using the
telephone keypad. A fax in progress
may be deactivated using the TEL
connected telephone keypad.

Distinctive
Ring*

Use when your phone company
provides Distinctive Ring
service.

When enabled, both a telephone
number and a fax number may be
assigned to the same telephone line,
each with a different ring pattern.
When a call is received the
WorkCentre will automatically receive
a fax when the ring pattern is for
facsimile operation, or continue to ring,
if the ring pattern is for telephone
operation.

* Not available in all markets.

3-2

WorkCentre Pro 555/575

Receiving Documents
Basic Receive
The WorkCentre can receive documents automatically or manually
depending on the Answer Mode you have selected. If the Answer
Mode is set to Auto answer (Fax), the machine receives a document
automatically upon receiving a call.
If the Answer Mode is set to Manual answer, the machine will not
receive a document until you press the Start key. This mode enables
you to use the machine as a telephone, yet receive documents when
desired.
The default Answer Mode is Auto answer (Fax).

Setting the Auto Answer Mode
When the answer mode is set to Auto answer, the machine
automatically answers and receives incoming fax calls. Use the Auto
Answer mode if you have a dedicated phone line.
To set the Auto Answer Mode:
1. Press:
Menu

Answer mode
1.Fax
2.Fax/Tad
3.Tel/Fax
4.Manual

2. To select Auto answer, press

.
Ring to answer
(1-10)

WorkCentre Pro 555/575

[ 2]

3-3

Receiving Documents
3. Using the Numeric Keypad, enter the number of times the phone
must ring before the machine answers, then press Enter.

Note:

When the machine is set to auto answer and the set
number of rings occurs, the machine answers with a fax
signal tone and enters the Auto Receive mode.

4. The menu selection screen redisplays. Press Exit or Stop to
return to the Standby Mode.

Setting the Fax/Tad Answer Mode*
With a telephone answering device (TAD) connected to your machine
you can record voice messages and receive documents unattended.
When this feature is enabled, switching between voice message
recording and fax receiving is performed automatically.

Note:

If a fax tone is detected during or after the Answering
Machine message, the machine automatically switches to
Fax Receiving Mode.

To set the Fax/Tad answer mode:
1. Press:
Menu

Answer mode
1.Fax
2.Fax/Tad
3.Tel/Fax
4.Manual

* Not available in all markets.

3-4

WorkCentre Pro 555/575

Receiving Documents

2. To select Fax/Tad answer, press

.
Fax/Tad timer
(0-99)

[45]

3. Using the Numeric keypad, enter the time (in second) you want to
switch Fax to Tad, then press Enter.
4. The menu selection screen redisplays. Press Exit or Stop to
return to the Standby Mode.

Setting the Tel/Fax Answer Mode*
When enable, this feature switches the mode automatically between
the telephone mode and the fax mode, depending on the type of call.
If the remote machine is sending a fax document, the machine
automatically receives it. If the remote machine is making a phone
call, the machine generates Pseudo-rings.

Note:

If you pick up the machine handset during the Pseudo-ring
period, you must press Stop to talk with the caller, then
press Start to begin receiving a document.
When the Pseudo-ring period ends, the unit is
automatically switched to Fax Reception Mode enabling
the remote machine to send a fax document.

To set the Tel/Fax answer mode:
1. Press:
Menu

Answer mode
1.Fax
2.Fax/Tad
3.Tel/Fax
4.Manual
* Not available in all markets.

WorkCentre Pro 555/575

3-5

Receiving Documents

2. To select Tel/Fax answer, press

.
Tel/Fax rings
(1-15)

[ 6]

3. Using the Numeric keypad, enter the number of Pseudo-rings,
then press Enter.
4. The menu selection screen redisplays. Press Exit or Stop to
return to the Standby Mode.

Setting the Manual Answer Mode
Use the Manual Answer mode if you have a single line for fax and
voice communications. The Manual Answer mode allows you to
answer incoming calls manually. If an incoming call is a fax, you can
receive the fax by pressing the Start key.
To set the Manual answer mode:
1. Press:
Menu

Answer mode
1.Fax
2.Fax/Tad
3.Tel/Fax
4.Manual
2. To select Manual answer mode, press

3. The menu selection screen redisplays. Press Exit or Stop to
return to the Standby Mode.

3-6

WorkCentre Pro 555/575

Receiving Documents
Advanced Receive
Various advanced receive modes and features are available on the
WorkCentre to fit your individual needs.
The following advanced modes and features are available:
Modes and Features

Description

Collate Fax

When enabled, received documents are collated
with the last page on bottom, first page on top.

Reduce Receive

Selects whether to reduce or divide long
documents.

Receive to Memory

When enabled, documents are received to
memory when the printer is unavailable.

Secure Receive

When enabled, documents are received to
memory during specified times.

Discard extra

When enabled, discards up to 10mm of the lower
portion of a long document.

Collate Fax
When the collate fax feature is selected, all received documents are
automatically collated. This means the last page is on the bottom and
the first page on top of the stack in the copy output tray.
To enable the Collate fax function:
1. Press:
Menu

Collate fax
1.On
2.Off

WorkCentre Pro 555/575

3-7

Receiving Documents
2. Select the collate fax option:
To enable the collate option, press

To disable the collate option, press

3. The menu selection screen redisplays. Press Exit or Stop to
return to the Standby Mode.

Reduce Receive Fax Setting
This function allows a reduction of the received image. When this
feature is set to On and letter/A4 size copy paper is installed, the
WorkCentre reduces longer size documents to fit on the paper.
If Off is selected the longer size document prints on 2 pages.
To set the Reduce Receive Fax default setting:
1. Press:
Menu

Reduce receive
1.On
2.Off

2. Select the Reduce receive fax option:
To automatically reduce oversized documents, press

To automatically divide oversized documents into multiple pages,
press

3. The menu selection screen redisplays. Press Exit or Stop to
return to the Standby Mode.

3-8

WorkCentre Pro 555/575

Receiving Documents
Receive to Memory
When this feature is enabled and the printer is not available, the
machine automatically receives the document to memory. If this
feature is disabled, the machine does not answer the phone. A
receive to memory operation occurs if the paper tray is empty, the
paper is jammed, or the toner is empty. The message “Document in
Memory” displays when you have documents stored in memory. The
machine automatically prints when the problem is corrected.
If the memory becomes full while the machine is receiving a
document, the machine terminates the operation but retains the
pages it received successfully.

Note:

Receive to Memory does not occur when the Free Memory
is zero or 100 jobs have been received. If the Free Memory
becomes zero during Receive to Memory, document
reception stops and no further receptions are possible until
memory becomes available.

To enable the Receive to Memory feature:
1. Press:
Menu

Receive to memory
1.On
2.Off
2. Select the Receive to Memory option:
To enable the Receive to Memory mode, press

To disable the Receive to Memory mode, press

3. The menu selection screen redisplays. Press Exit or Stop to
return to the Standby Mode.

WorkCentre Pro 555/575

3-9

Receiving Documents
Secure Receive
The Secure Receive feature allows you to set specified times when
documents can be received to memory. This feature is useful when
private documents are expected. All documents are received to
memory during the specified time, then automatically printed at the
end of the time period.
In addition to the Automatic Secure Receive feature, you can
manually enable the machine to Secure Receive at any time. (See
“Manual Secure Receive” in this section.)
To stop a Secure Receive time period and immediately print all
received documents, refer to “Ending the Secure Receive Mode”.

Automatic Secure Receive Setup
To enable the Automatic Secure Receive Mode, enter a 4-digit
security code and designate the time period for receiving documents
to memory.
To setup the security code:
1. Press:
Menu

Secure receive
01.Security code
02.Secure receive

3-10

WorkCentre Pro 555/575

Receiving Documents
2. To set a security code for the first time, or to change your security
code, press

.
New security code
]
[

– or –
Enter security code
]
[

Note:

If you enter an existing code, the “New security code”
screen will redisplay, allowing you to enter a new security
code. Enter your new code and press Enter.

3. Enter a new 4-digit security code, or your existing security code,
then press Enter.
Default settings
4.Fax receive

4. The menu selection screen redisplays. Press Exit or Stop to
return to the Standby Mode.

WorkCentre Pro 555/575

3-11

Receiving Documents
To setup the Secure Receive Mode:
1. Press:
Menu

Secure receive
01.Security code
02.Secure receive

2. To enable or disable the Secure Receive feature, press

.
Security code
]
[
3. Enter your security code, then press Enter.
Secure receive
1.On
2.Off

4. Select the Secure receive option.
then press Exit

To disable the Secure Receive Mode, press
or Stop to return to the Standby Mode.

To enable the Secure Receive Mode and designate the time
period to receive private documents, press

Monday
1.All day
2.Fixed time

3-12

WorkCentre Pro 555/575

Receiving Documents
5. Select the option for each day of the week.
To select all day of that day of the week, press
To designate the time period, press

The display for the next day of the week is shown.
6. Repeat step 5 to set the Secure Receive for each day of the
week.
If you select 2, Fixed time for any day of the week, you will go to
step 9 after selecting the options for seven days of the week.
7. Enter the time period during which you want the WorkCentre to
Receive Secure documents then press Enter.
Start stop time
[16:00-09:00]

Note:

The time period displays in 12 hour format if you have "12
hour" selected in the Date & Time Setup. (See the User’s
Guide.)

8. The menu selection screen redisplays. Press Exit or Stop to
return to the Standby Mode.

WorkCentre Pro 555/575

3-13

Receiving Documents
Secure Receive Mode Temporary Stop
During the Secure Receive Mode, you can temporary stop the mode
and print all received documents.
To temporary stop the Secure Receive Mode:
1. Press:
Menu

Secure receive
1.Temporary stop

2. To print all documents, press

.
Enter security code
[
]

3. Enter your 4-digit security code and press Enter.
Completed

after 2 second...
Jan-31 02:23pm
Printing

98%

The machine prints all documents received during the Secure
Receive Mode, then returns to the Secure Receive Mode.

3-14

WorkCentre Pro 555/575

Receiving Documents
Discard Extra Setting*
When the Discard Extra Setting feature is enabled, any portion of the
document, up to 13mm, that is longer than the recording area is
discarded. If the excess portion is greater than 13mm, the document
is printed on 2 pages. This allows for remote machines that have
scanners that are slight slipping to fit the image on one page. This
feature not allowed in all markets.
In some cases the lower part of the document data may be lost.
To set the Discard Extra selection:
1. Press:
Menu

Discard extra
1.On
2.Off
2. Select the Discard Extra selection:
To discard the portion of the document exceeding the recording
area, press

To automatically divide oversized documents into multiple pages,
press

3. The menu selection screen redisplays. Press Exit or Stop to
return to the Standby Mode.

* Not available in all markets.

WorkCentre Pro 555/575

3-15

Receiving Documents

3-16

WorkCentre Pro 555/575

Dialing Methods

Dialing Methods
When sending documents you must dial the telephone number of the
remote party’s fax machine. The WorkCentre has 8 dialing methods.
Each dialing method can be used for fax transmissions, polling
receptions, or telephone calling operations.
A basic transmission includes loading the document, dialing a
number, and transmitting the document image. This section describes
the following dialing methods:

•
•
•
•
•
•
•
•

WorkCentre Pro 555/575

Manual Dial (On-hook and Off-hook Dialing)
Speed Dialing
One Touch Dialing
Keypad Dialing
Redialing
Alpha Dialing
Chain Dialing
Manual Group Dialing

4-1

Dialing Methods
Manual Dial (On-hook and Off-hook Dialing)
To initiate On-hook dialing press the Manual Dial key, dial the
number and listen for a facsimile tone, then press the Start key to
initiate a transmission.
To initiate Off-hook dialing, lift the optional handset* from the cradle,
dial the number and listen for a fax tone, then press the Start key to
initiate a transmission.
You can perform all the dialing methods in this mode. To dial the
remote station using Manual Dial:
1. Load the document face down in the Document Support.
Jan-31 02:23pm 100%
Auto answer
2. If desired set the Resolution and Contrast.
3. Lift the handset*, or press:
Manual
Dial

Fax number (128 max)
]
[
4. Enter the fax phone number then press Enter, if necessary. To
enter a pause, press the Pause key. To enter a Charge Code,
press the Charge Code key after the telephone number.
5. The machine dials the number and connects with the remote
machine. When you hear the fax tones press the Start key. If you
are using On Hook dialing and the remote operator answers, you
can pick up the handset* to talk. When you are finished talking
you can still send a document by requesting a fax tone and
pressing Start, then place the handset* in the cradle.
Communicating
5554444
The machine sends the document and returns to the Standby Mode.

* Not available in all markets.

4-2

WorkCentre Pro 555/575

Dialing Methods
Alpha Dialing
Alpha dialing is used to dial by searching for the first character of the
name in the Speed Dial, One Touch Dial, and Group Phonebooks.
Refer to Chapter 2, “Setting up the Phonebook” to assign Speed Dial
and One Touch numbers or Chapter 5, “Transmitting Documents” to
assign Group numbers.
To dial the remote station using Alpha Dialing:
1. Load the document face down in the Document Support.
Jan-31 02:23pm 100%
Auto answer
2. If desired, set the Resolution and Contrast.
3. Press the Phonebook key and select

for “Alpha dial”.

Enter the first letter at the prompt. Go to step 4.
Phonebook
1.Speed dial
2.Alpha dial
3.Group dial

First letter

4. Using the Numeric Keypad, press the number that corresponds
to the first letter of the first name. Press the key repeatedly until
the correct letter displays.

For example: To search for “Keith Doe Co.”, press:
First letter
Keith Doe Co.

WorkCentre Pro 555/575

4-3

Dialing Methods

5. Press the
names.
Use the
phonebook.

and

arrow keys to scroll through the

arrow keys to scroll the complete

6. When the desired name is highlighted, press Start.
Speed dial:
Keith Doe Co.

001

after 2 seconds…
Doc. reading
Job number:

P001
007

7. The machine automatically dials the phone number of the name
you selected, confirms the connection, and sends the document.

4-4

WorkCentre Pro 555/575

Dialing Methods
Speed Dialing
Once you assigned a destination fax number as a Speed Dialing
number, you can dial your destination by entering the Speed Dial
number (001-999).
To use this function, the Speed Dial number must be programmed in
the Speed Dial Phonebook (see Chapter 2, “Pre-setting Speed Dial
Numbers”).
To dial a remote station using a Speed Dial number:
1. Load the document face down in the Document Support.
Jan-31 02:23pm 100%
Auto answer
2. Select the desired Resolution and Contrast.
3. Press the Phonebook key.
4. Prompt for a Phonebook, select

for “Speed dial”.
Phonebook
1.Speed dial
2.Alpha dial
3.Group dial

Speed dial
(1-999)

WorkCentre Pro 555/575

[

]

4-5

Dialing Methods
5. Using the Numeric Keypad, enter the Speed Dial number, then
press Start.

Speed dial:
XEROX

001

after 2 seconds…
Doc. reading
Job number:

P001
041

The machine automatically dials the phone number, confirms the
connection, and sends the document.

One Touch Dialing
If you programmed a remote party’s number to a One Touch key, you
can dial that number by pressing the corresponding One Touch key.
To use this function, the One Touch number must be programmed in
the Phonebook (see “Pre-setting One Touch Numbers”). To link a
One Touch Key to a Speed Dial or Group Number see “Pre-setting
Speed Dial Numbers” or “Pre-setting Group Numbers” in Chapter 2.
To dial the remote station using One Touch dialing:
1. Load the document face down in the Document Support.
Jan-31 02:23pm 100%
Auto answer
2. Select the desired Resolution and Contrast.

4-6

WorkCentre Pro 555/575

Dialing Methods
3. Press a One Touch key.
One Touch key:
XEROX

after 2 seconds…
Doc. reading
Job number:

P001
052

The machine automatically dials the phone number, confirms the
connection, and sends the document.

Keypad Dialing
This feature allows you to dial your destination by entering the
number using the Numeric Keypad.
To dial the remote station using Keypad dialing:
1. Load the document face down in the Document Support.
Jan-31 02:23pm 100%
Auto answer
2. Select the desired Resolution and Contrast.
3. Using the numeric keypad, enter the phone number and press
Start. To enter a pause, press the Pause key. To enter a Charge
Code, press the Charge Code key and enter the number after
the telephone number.
Fax number (128 max)
[5551515
]
After 2 seconds...
Doc. reading
Job number:

P001
017

The machine dials the number, confirms the connection, and sends
the document.

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4-7

Dialing Methods
Automatic Redialing*
When the line of the party you are calling is busy, the machine
automatically redials the number according to the redial interval
selected.

Hint:

To change the redial settings, press:

(See Chapter 2, “Redial Count & Interval Setting”.)
If the line is not connected after the redial attempts, the machine goes
into a Transmission Error mode, and you must repeat the
transmission procedure.
If the Resend Stored Fax feature is active, the documents are
retained in memory and can be resent (see Chapter 5, “Resend
Stored Fax Default Setting”.)

Manual Redial Last Number (Off-hook)
This redial function enables you to transmit a document to the party of
the number last dialed by the operator using the machine.
To redial the last number, a fax number must be stored for resend or
you must load a document:
1. Pick up the handset*, if available, or press:
Manual
Dial

Fax number (128 max)
[
]
2. Press Redial key. The display indicates the last number dialed.
3. When you hear the fax tone, press Start.
The machine dials the number. If the connection is confirmed the
document is sent. If the line is still busy, the job remains in the
pending job list.
* Not available in all markets.

4-8

WorkCentre Pro 555/575

Dialing Methods
Chain Dialing
Chain Dialing allows you to dial numbers that may require many digits
with pauses for voice prompts or variations in number sequences.
You can combine sets of numbers (Speed Dialing, One Touch Dialing,
Alpha Dialing, and Keypad Dialing) and pauses by first pressing the
Chain key.
To Chain Dial:
1. Load the document face down in the Document Support.
Jan-31 02:23pm 100%
Auto answer
2. Select the desired Resolution and Contrast.
3. Press:
Menu

Chain dial
Enter fax number
4. To enter a One Touch, press the One Touch key.
To use the Numeric Keypad, enter the number and press Enter.
To use Speed Dial or Alpha Dial, press Phonebook. Select
or

, enter the Speed Dial number or select the Alpha name,

and press Enter.
Chain dial
Enter fax number

Note:

WorkCentre Pro 555/575

Press the Redial/Pause key to enter a pause between
numbers.

4-9

Dialing Methods
5. Repeat step 4 to enter additional numbers.
6. When all numbers are entered, press Start.
Doc. reading
Job number

P001
017

The machine dials the number, confirms the connection and sends
the document.

Manual Group Dialing
The machine can send a document to multiple numbers that you dial
manually. You do not need to program the numbers as a group for this
procedure. Enter numbers using the Numeric Keypad, One Touch
keys, or Speed Dial numbers.
To send a document to several numbers:
1. Load the document face down in the Document Support.
2. Select the desired Resolution and Contrast.
3. Press:
Manual
Group

Manual group
Enter fax number
4. Using one of the dialing methods, enter the first number. If the
number is entered using a One Touch key, do not press Enter. If
the number is entered using Keypad or Speed Dialing, you must
press Enter.
Enter more
or press START

4-10

WorkCentre Pro 555/575

Dialing Methods

Note:

If you select the same entry twice, you are prompted to
delete or retain that second entry.

Already assigned
1.Delete
2.Retain

Note:

To modify or delete the number, use Menu or Down arrow
keys to select the desired number and then press Enter.

5. Repeat step 4 to enter additional numbers.
6. When you have entered all the numbers, press Start.
The machine dials each number in the group and sends the
document.

WorkCentre Pro 555/575

4-11

Dialing Methods

4-12

WorkCentre Pro 555/575

Transmitting Documents

Transmission Modes
The WorkCentre offers various transmission modes to simplify the
faxing process. Each transmission mode may be performed using
any one of the dialing methods described in the previous section.

•

Memory Send — The job is first scanned into memory, then sent
to the remote party. Using this method, multiple jobs can be
stored and the machine transmits each job as the line becomes
available.

•

Direct Send — The job is transmitted, page by page, without
being stored in memory. Using this method you can observe the
transmission procedure, one page at a time.

•

Delayed Start — The transmission is programmed to be sent at a
later designated time. This feature permits cost savings by
scheduling transmissions during periods when telephone rates
are lower.

•

Priority Transmission — A priority send transmission is
performed prior to any other job reserved in memory.

•

Resend — Normally, document data (stored in memory for
transmission) is cleared if the transmission fails to reach a remote
facsimile. This function enables the machine to save the stored
document and allows you to re-schedule the transmission.

•

Group Transmission — Sends the same document to more
than one location via multiple, sequential transmissions.
Sometimes referred to as broadcast.

•

Relay Transmission — Sends a document to a relay station.
The relay station then sends the document to another relay
station or to the final receiving stations. The origination and relay
stations must be ITU-T relay communication compatible units.

•

Mailbox Communications — The Mailbox feature allows you to
store documents in memory on your machine, or that of a remote
machine, with a Mailbox number. Other remote parties can then

WorkCentre Pro 555/575

5-1

Transmitting Documents
access the document using the assigned Mailbox number.
The WorkCentre provides. ITU-T - the standard mailbox system
is used with compatible ITU-T machines.

•

Polling Transmission — This feature allows you to load a
document in your machine to be polled or “received” by a remote
machine. The remote party places the call.

•

Secured Send — This feature restricts your machine from
sending documents to numbers other than registered Speed Dial
or One Touch dialing numbers.

•

Sub address ITU-T — This feature allows you to communicate
(poll or send) to a specified sub address on a network. The
WorkCentre uses the ITU-T Mailbox number for the sub address.

All documents are transmitted as background jobs unless you use the
Direct Send Transmission mode. If no other jobs are pending, the
machine begins dialing. When the line connects, the transmission
begins. You can set the machine to redial* up to 14 times if a busy
signal is detected.
If you use the Direct Send transmission mode, the machine transmits
the document without storing the image in a memory file. If the call
does not complete successfully, the machine does not retransmit the
document.
Many options can be combined with each job. For example, you can
select Cover Sheet and Delay Start prior to any job (Memory Send,
Group, Mailbox, etc.).
If a communication error occurs during the transmission and the
document is stored in memory, the machine resends beginning with
the first page that did not transmit successfully. When the
transmission completes successfully, the machine disconnects and
returns to the Standby Mode.
If the Confirmation Report feature is enabled, the machine
automatically prints a report after each transmission. To discontinue
printing the report, set the user option to OFF (See Chapter 9,
“Reports”).
* Not available in all markets.

5-2

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Transmitting Documents
Memory
As the machine scans documents into memory, the available Free
Memory is reduced. As documents in memory are transmitted the
Free Memory is recovered. The number of pages that can be stored
in memory is dependent on the size of your Memory.
Job Numbers
Job numbers are assigned to communications that have been
scanned into memory. A Job Number is used to identify the
communication if there is a need to cancel a pending transmission
(see Chapter 6, “Cancelling Jobs”).
Doc. reading
Job number:

P001
047

Jan-31 02:23pm 98%
Auto answer

WorkCentre Pro 555/575

Job Number

Free Memory

5-3

Transmitting Documents
Memory Send or Direct Send Default Mode
In the “Memory Send” mode, the machine first scans the document
into memory, then dials the number and sends the fax. The Memory
Send mode allows up to 100 jobs to be reserved and sent as the line
becomes available. Any operation initiated using one of the dialing
methods: One Touch, Speed Dial, Alpha, or Keypad Dialing is
automatically performed as a Memory Send transmission.
The Direct Send mode can be selected as the default setting or
selected from the Control Panel for one operation. This mode can be
selected when residual memory is low or a very large document is to
be transmitted. In this mode the machine sends each page as it is
scanned.
Set the Memory Send mode to OFF to enable the Direct Send
transmission mode.
To change the default transmission mode:
1. Press:
Menu

Memory send
1.On
2.Off
2. Select the default transmission mode:
To set Memory Send as the default mode, press
To set Direct Send as the default mode, press

.
.

3. The menu selection screen redisplays. Press Stop to return to
the Standby Mode.

5-4

WorkCentre Pro 555/575

Transmitting Documents
Memory Send
With Memory Send mode, the document is first assigned a job
number for internal control of reserved communications. Up to 100
jobs can be reserved. The Job Number is used to identify a
communication reserved for transmission or polling-reception, should
it become necessary to cancel that operation. Once the Job Number
is assigned, the document is scanned into memory, then the remote
number is dialed and the fax is sent.
During Memory Send mode, documents can be sent anytime the
Standby Mode is displayed. If the facsimile telephone line is busy or
the line of the remote facsimile is busy, the document data is stored in
memory and is sent when the lines becomes available.

Note:

Memory Send mode is limited by the available memory
and is not possible when the Free Memory is at or near
0%. If there is not enough available memory, a Memory
Full message is displayed. Press Stop and wait until
memory is available or use Direct Send from the ADF.

To send a Document using the Memory Send mode:
1. Load the document face down in the Document Support.
Jan-31 02:23pm 100%
Auto answer
2. Select the desired Resolution and Contrast.
3. Using one of the dialing methods, dial the fax number and press
Start, if necessary. (See Chapter 4, “Dialing Methods”.)
The machine assigns a job number and scans the document into
memory.
Doc. reading
Job number

P001
022

After 2 seconds…
Jan-31 02:23pm 85%
Auto answer
The machine then dials the number, confirms the connection and
sends the fax.
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5-5

Transmitting Documents
Direct Send
When the Direct Send default transmission mode is selected, the
machine first dials the remote fax machine and confirms the
connection. When the connection is confirmed the machine sends
each document page as it is scanned.
To send a single transmission in Direct Send Mode, refer to the
“Direct Send with Memory Send Selected” procedure that follows.
To send a document using the Direct Send mode as the default
transmission mode:
1. Load the document face down in the Document Support.
Jan-31 02:23pm 100%
Auto answer
2. Select the desired Resolution and Contrast.

Note:

You may select another option for this job. Refer to the
selected option for the procedure.

3. Using one of the dialing methods, dial the fax number and press
Start, if necessary. (See Chapter 4, “Dialing Methods”.)
Dialing
5551212

Communicating
5551212

P001

Sending
5551212

P001

The machine assigns, dials the number and scans the pages as they
are transmitted.

5-6

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Transmitting Documents
Direct Send with Memory Send Selected
When free memory becomes 0% due to many job reservations, a
Direct Send transmission can be performed manually even when the
default transmission mode is set to “Memory Send” (see “Memory
Send or Direct Send Default Mode” earlier in this Chapter).

Note:

If Direct Send is enabled, the document remains in the
Document Support until the document is transmitted.

To manually perform a Direct Send transmission:
1. Load the document face down in the Document Support.
2. Select the desired Resolution and Contrast.
3. Press:
Direct
Send

Direct send
1.Yes
2.No
4. Press

to send the document.

To return to the Standby Mode without sending the document,
press

.
Jan-31 02:23pm 80%
Enter fax number

Note:

You can select another option for this job. Refer to the
selected option for the procedure.

5. Using one of the dialing methods, enter the fax number and press
Enter, if needed.
The machine assigns, dials the number and transmits the pages as
they are scanned.

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5-7

Transmitting Documents
Manual Send
Refer to “Manual Dial” in Chapter 4 “Dialing Methods”.

Delayed Start
Transmitting a document at a programmed time is known as a
Delayed Start. You can set up a job to begin one month in advance.
This feature permits cost savings by scheduling jobs during periods
when telephone rates are lower.
To set up a Delayed Start:
1. Load the document face down in the Document Support.
2. Select the desired Resolution and Contrast.
3.

Press:
Menu

Send later
[02:23pm 31]
4. Use the Numeric Keypad and the arrow keys to enter the time
and date you want the job to start, then press Enter.

Note:

If the 12-hour format is selected, use the arrow keys to
select am/pm. DD represents the day of the month. If a
number above 31 is entered, the job is started on the first
day of the following month.

Note:

You can select another option for this job. Refer to the
selected option for the procedure.

5. Using one of the dialing methods, enter the fax number and press
Start.
The document is scanned into memory and is transmitted at the
designated time.

5-8

WorkCentre Pro 555/575

Transmitting Documents
Priority Transmission
Use this procedure to send a document immediately, even when
other jobs are reserved in memory.

Note:

Only one transmission can be Priority Reserved.

To Priority Send a document:
1. Load the document face down in the Document Support.
2. Select the desired Resolution and Contrast.
3. Press:
Menu

Priority fax
Enter fax number

Note:

You can select another option for this job. Refer to the
selected option for the procedure.

4. Using one of the dialing methods, enter the remote fax number,
then press Enter, if needed.
The document is transmitted immediately or immediately
following the operation in process.

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5-9

Transmitting Documents
Charge Codes
The Charge Code function key is used to enter a charge code in a
telephone number.
Charge codes can be entered manually during Keypad dialing or
stored in the Speed Dial and One Touch numbers for dialing numbers
that always require this feature. (Refer to the Chapter 2, “Setting up
the Phonebook”.)
To enter a Charge Code when sending a document:
1. Load the document face down in the Document Support.
2. Select the desired Resolution and Contrast.
3. Using the Numeric Keypad, manually enter the fax number.
4. Press:
Charge
Code

Fax number (128 max)
5151212+
5. The WorkCentre places a “+” in the phone number to indicate that
a Charge Code is to follow.
6. Enter the Charge Code.
Fax number (128 max)
5151212+$$$
The Charge Code is entered and hidden with “$” symbols displayed in
place of the code.
7. Press Enter to start the job.

5-10

WorkCentre Pro 555/575

Transmitting Documents
Cover Sheet
The Cover Sheet feature attaches a cover sheet to the top of a
document being transmitted. The cover sheet can include a unique
image such as your company logo, as well as your station ID, the
receiving station’s ID and the page count. Using the Cover Sheet
feature replaces the routine of manually sending a cover sheet each
time you send a document.
The effective scanning image range is 5.9 inches (150 mm). Any
image outside the specified range is discarded. This feature will store
one image. If this procedure is repeated to store another image, a
Delete or Retain prompt is displayed. Selecting Delete allows you to
scan a new image. Selecting Retain returns you to the Standby
mode.
To use the cover sheet option, the cover sheet feature must first be
enabled, and the cover sheet created.

8.3 in.
(210 mm)

Effective
Range

5.9 in.
(150 mm)

Feed Direction

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5-11

Transmitting Documents
Cover Sheet Setup
To set up a cover sheet for the first time, prepare an image to be
pasted to the cover sheet, then perform the following steps.
To enable the Cover Sheet feature:
1. If you would like to add an image to your cover sheet, load the
image document face down in the Document Support.
2. Press:
Menu

Cover sheet
2.Off
1.On

3. Press

to enable the Cover Sheet option.
Load cover image
1.Yes
2.No

4. Select the Cover Sheet image option:
To create a cover sheet without an image, press
To add an image to your cover sheet, press

.
.

Press START to store
5. Press Start to scan the image and paste it on your cover sheet.
The scanned image can appears on your cover sheet when you send
a document using the “Sending Documents with a Cover Sheet”
procedure.

5-12

WorkCentre Pro 555/575

Transmitting Documents
Sending a Document with a Cover Sheet
Once you enable the Cover Sheet feature and create a Cover Sheet
image (if desired), perform the following steps when sending a
document.
To send a document with a Cover Sheet:
1. Load a document face down in the Document Support.
2. Select the desired Resolution and Contrast.
3. Press:
Menu

Cover sheet
1.Send
2.Print
4. Select the Cover Sheet option:
To print a Cover Sheet, press

To attach a Cover Sheet when sending this document, press
.
Cover sheet
Enter to Name
5. Using the Numeric Keypad, enter the name of the person or
company the document is being sent to, then press Enter.
Cover sheet
Enter from Name

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5-13

Transmitting Documents
6. Using the Numeric Keypad, enter your name or company name,
then press Enter.
Cover sheet
Enter fax number

Note:

You can select another option for this job. Refer to the
selected option for the procedure.

7. Using one of the dialing methods, enter the fax number and press
Enter if necessary.
The document is sent with a Cover Sheet, if selected, and the
machine returns to the Standby Mode.

5-14

WorkCentre Pro 555/575

Transmitting Documents
Batching
When multiple documents with the same destination are sent in a
single transmission, the process is called batching. The machine
automatically batches documents intended for the same destination if
the delay start time and other options are the same.
To intentionally send multiple documents in a batch transmission,
perform the sending procedure for each document, setting the send
criteria the same for each job. Batching “automatically” occurs with
documents with the same destination address, designated with the
same options. When there is any variation in options designated,
batching does not occur.

Hint:

WorkCentre Pro 555/575

You can “intentionally” batch by using One Touch dialing
keys to ensure that the same phone number, locations,
and time are used.

5-15

Transmitting Documents
Confirming a Transmission
After sending a document, you can confirm whether your machine
sent the document successfully. The following confirmation features
are available:

5-16

•

End Tone — When a transmission completes normally, a short
tone is generated and the unit returns to the standby mode. If a
communication error occurs while attempting to connect to the
remote party, a long tone is generated and an error indication is
displayed. Press the Stop key to clear the error message.

•

Activity Report — To print a summary of the last 40
communications, press the Activity key. The WorkCentre can
also be set to automatically print an Activity Report (Refer to
Chapter 9, “Reports”.)

•

Confirmation Report — A Confirmation Report can be printed
automatically following each transmission or only following error
occurrences. (Refer to Chapter 9.)

WorkCentre Pro 555/575

Transmitting Documents
One Time Fax Options
Before sending a document, you can set up various options that
effect only the current job. With the document in the Document
Support, set each option you want to apply to that job, then using one
of the dialing methods, send the fax. The following options can be set
for an individual transmission:

WorkCentre Pro 555/575

Option

Description

Number of
Pages

Prints the designated number of pages at the top of the
recording paper for Direct Send Transmissions only.

Listen to Dial

Turns the speaker ON to monitor the line tones.

Send then
Poll

Sends a document, then polls a document from the remote
machine during the same transmission.

ECM Disable

When the ECM default mode is set to On, allows you to
disable ECM for the current transmission .

Secure Send
Transmission

The WorkCentre compares the number you dialed with the
remote machine’s ID. If the numbers do not match, the
document is not sent.

Send After
Scan

Once the Send After Scan Mode Default Setting is set to
Off, this feature allows you enable the Send After Scan
mode for a single transmission.

5-17

Transmitting Documents
Number of Pages
This feature allows you to set the total number of pages in a Direct
Send job for the current job. You do not need to select this feature for
Memory Send since the machine automatically totals the number of
scanned images. The number of pages is printed in the header by the
receiving machine.
To set the Total Number of Pages:
1. Load the document face down in the Document Support.
2. Press Direct Send.
3. Press:
Menu

Number of pages
(1-999)
[

]

4. Using the Numeric Keypad, enter the total number of pages in the
job, then press Enter. (On earlier versions of the WorkCentre the
range is 1-999).
Number of pages
Enter fax number
5. Press Menu to select additional fax options or, using one of the
dialing methods, enter the fax number, then press Enter, if
necessary.
The document is sent and the machine returns to the Standby Mode.

5-18

WorkCentre Pro 555/575

Transmitting Documents
Listen to Dial
Enable this feature to listen to the fax tone during the send and polling
operations (this is a one time procedure). To enable this feature for all
send, receive, and polling operations, refer to Line Monitor Default
Settings in Chapter 2.
To set the Listen to Dial feature:
1. Load the document face down in the Document Support.
2. Select the desired Resolution and Contrast.
3. Press:
Menu

Listen to dial
2.Off
1.On
4. Select the Listen to Dial option:
To enable fax tones, press

To disable fax tones, press

.
Listen to dial
Enter fax number

5. Press Menu to select additional fax options or, using one of the
dialing methods, enter the fax number, press Enter.
The document is sent and the machine returns to the Standby Mode.

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5-19

Transmitting Documents
Send then Poll
This feature performs two operations, transmit and poll, in a single
operation. If the remote machine has a document set to be polled, the
polling document is received after your document is sent, during the
same call (this is a one time procedure).
To set the Send then Poll feature:
1. Load the document face down in the Document Support.
2. Select the desired Resolution and Contrast.
3. Press:
Menu

Send then poll
2.Off
1.On
4. Select the Send then Poll option:
To enable the Send then Poll feature, press

To disable the Send then Poll feature, press

, then go to

step 6.
Add security code
1.Yes
2.No
5. Select the Security option:
To enter a Security Code, press

, then use the Numeric

Keypad to enter a 4-digit code, and press Enter.
Send then poll
Enter fax number

If you do not wish to enter a security code, press

5-20

WorkCentre Pro 555/575

Transmitting Documents
6. Press Menu to select additional fax options, or using one of the
dialing methods, enter the fax number, then press Enter if
necessary.
Send then poll
Enter fax number
The document is sent. If this feature is enabled, the document set to
poll is received, then the machine returns to the Standby Mode.

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5-21

Transmitting Documents
ECM Disable
Once the Error Correction Mode Default Setting is set to “ON”, this
feature allows you to disable the ECM mode for a single transmission.
Once that transmission is complete, the default status is regained.

Note:

ECM must be set to On when the 33.6K BPS Modem is
installed. Disabling ECM also turns the 33.6K BPS Modem
off. If the ECM Default setting is set to “OFF”, the ECM
Disable feature is not available. (See Chapter 2, “Error
Correct — ECM Default Setting”.)

To set the ECM feature:
1. Load the document face down in the Document Support.
2. Select the desired Resolution and Contrast.
3. Press:
Menu

Error correct-ECM
1.On
2.Off
4. Select the ECM option:
To send the document using ECM, press

To disable the ECM Mode for this transmission, press

Error correct-ECM
Enter fax number
5. Press Menu to select additional fax options, or using one of the
dialing methods, enter the fax number, then press Enter if
necessary.
The document is sent and the machine returns to the Standby Mode.

5-22

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Transmitting Documents
Secure Send Transmission
The Secure Send feature prevents your machine from sending to an
incorrectly dialed number. With this function enabled, the dialed
number is compared to the remote machine ID telephone number.
The transmission is possible only when the numbers match.

Note:

This feature is used for one operation. To set the secure
send feature on all future transmissions, see “Secure Send
Settings” later in this chapter.

To set the Secure Send feature:
1. Load the document face down in the Document Support.
2. Select the desired Resolution and Contrast.
3. Press:
Menu

Secure Send
2.Off
1.On
4. Select the Secure Send option:
To enable the Secure Send Mode, press

To disable the Secure Send Mode, press

Secure Send
Enter fax number
5. Press Menu to select additional fax options, or using one of the
dialing methods, enter the fax number, then press Enter.
The document is sent and the machine returns to the Standby Mode.

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5-23

Transmitting Documents
Send After Scan Enable
Once the Send After Scan Mode Default Setting is set to “OFF”, this
feature allows you enable the Send After Scan mode for a single
transmission. Once that transmission is complete, the default status
is regained.
To set the Send After Scan feature:
1. Load the document face down in the Document Support.
2. Select the desired Resolution and Contrast.
3. Press:
Menu

Send after scan
2.Off
1.On
4. Select the Send After Scan option.
To enable the Send After Scan Mode for this transmission, press
, then go to step 5.
When memory full
1.Cancel sending
2.Send scanned pages
To disable the Send After Scan Mode for this transmission, press
, then go to step 6.

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Transmitting Documents
5. Select the memory full option.
To delete the pages being scanned, press
To send the pages being scanned, press

.
.

Send after scan
Enter fax number
6. Press Menu to select additional fax options, or using one of the
dialing methods, enter the fax number, then press Enter if
necessary.
The document is sent and the machine returns to the Standby Mode.

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Transmitting Documents
Advanced Transmissions
Using an Account Code
Entering an account code when sending a document to a remote
party allows you to track the activity to that party. The account code
entry is effective for the current operation.
To use this feature, the Account Code Default Setting must be set to
“ON”. (See “Account Code Default Setting” on the next page.)
To check Account Code usage, print the Activity Report. (See
Chapter 9, “Reports”.)
1. Load the document face down in the Document Support.
2. Select the desired Resolution and Contrast.
3. Using one of the dialing methods, enter the fax number and press
Enter, if necessary.
Enter account code
[
]
4. Enter a 4-digit Account Code and press Start,
— or —
To transmit the document without an Account Code, press Start.
The document is sent and the machine returns to the Standby
Mode. If an Account Code was used, it is recorded on the Activity
Report.

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Transmitting Documents
Account Code Default Setting
The Account Code feature allows you to enter an account number
when transmitting documents to a remote party. The account code is
printed along with the transmission information on the Activity Report,
allowing you to check the activity to that party.
1. To set the Account Code default setting:
Press:
Menu

Account code
2.Off
1.On
2. Select the Account Code option:
To enable the Account Code feature, press

To disable the Account Code feature, press

3. The menu selection screen redisplays. Press Stop to return to
the Standby Mode.

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5-27

Transmitting Documents
Transmitting Using a Department Code
When the Department Code option is set, the “Enter Dept. code”
screen is displayed.
To set or change Department Codes, refer to Chapter 2, “Changing
Department Codes”.
Jan-31 02:23pm 100%
Enter Dept. code
To use the machine:
Enter the 5-digit Department Code, then press Enter.
The standby mode screen displays.
If no activity is performed within 1 minute after entering the
Department Code, the display returns to the “Enter Dept. code”
screen.

5-28

WorkCentre Pro 555/575

Transmitting Documents
Resend Stored Fax Default Setting
Normally, when a transmission can not be completed, the machine
automatically attempts to send the document according to the redial
criteria. When the number of attempts exceeds the redial counter, the
document is cleared from the memory.
With the Resend Stored Fax feature enabled, any document which
exceeds the number of redials set is not cleared, but saved in
memory for the specified length of time. See the “Resend Stored Fax”
procedure that follows, to resend the stored document.

Note:

When the Resend Stored Fax feature is enabled, the
stored time is recorded in the Pending Jobs Report (see
Chapter 12).

To set the Resend Stored Fax default setting:
1. Press:
Menu

Resend stored fax
2.Off
1.On
2. Select the Resend Stored Fax option:
To enable the Resend Stored Fax feature, press

To disable the Resend Stored Fax feature, press

, then

press Stop to return to the Standby mode.
Storing time (hours)
(1-24)
[ 8]

WorkCentre Pro 555/575

5-29

Transmitting Documents
3. Use the Numeric Keypad to enter the number of hours (you must
use 2 digits) for the machine to store the document, then press
Enter.
4. The menu selection screen redisplays. Press Stop to return to
the Standby Mode.

Resending a Stored Fax
When the Resend Stored Fax feature is enabled, any document that
exceeds the number of allowed redials is not cleared, but saved in
memory for a specified length of time. Perform this procedure to
resend a fax that is stored for resending. If the facsimile number you
dialed was not correct, you can change the number before resending
the document. Each time this procedure is performed, the number of
redials counter is reset.
To resend a stored fax:
1. Press:
Menu

Resend stored fax
ENTER or CANCEL
after 2 seconds...
Job number:
1234567890

2. Press the
resending.

016

keys to view the jobs stored for

If the job you want to resend was dialed using the Numeric Keypad
and with no Fax Options, go to Step 3. If the job you want to resend
was other than the above, go to Step 5.

5-30

WorkCentre Pro 555/575

Transmitting Documents
3. While viewing the job to resend, press Enter or Start. (If the
original job was dialed using the keypad, the next screen will
allow the phone number to be changed).
Job number:
1.Start

016

2.Change
4. Select the Change option:
To resend the job without changing the facsimile number, press
. The machine starts dialing the number.
To resend the job with a different facsimile number, press

Enter fax number
[1234567890]
5. Using the Numeric Keypad, enter the new facsimile number.
6. Press Enter.
The designated job is resent, then the machine returns to the Standby
Mode.

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5-31

Transmitting Documents
Secure Send Setting
When the Secure Send Mode is enabled, all transmissions are
secure. The machine compares the number dialed to the remote
machines ID telephone number and if the numbers match, the
document is sent.
Refer to the “One Time Fax Options,” earlier in this chapter, to send a
secured individual transmission.
To enable Secure Send:
1. Press:
Menu

Secure send
2.Off
1.On
2. Select the Secure Send option:
To enable the Secure Send feature, press

To disable the Secure Send feature, press

3. The menu selection screen redisplays. Press Stop to return to
the Standby Mode.

5-32

WorkCentre Pro 555/575

Transmitting Documents
ITU-T Relay Communications
Relay Communication allows you to send documents from your fax
machine (initiating station) to one fax machine (relay station), which
further sends them to additional fax machines (end stations). If you
have several end stations in one or more regional areas you can save
time and phone expense by setting up a relay system.

ITU-T Relay Transmission
To perform a ITU-T relay operation, the following information must be
programmed in your machine.
Initiating Station Setup:

•

Assign the relay station telephone number to a One Touch Key or
Speed Dial number. The WorkCentre Pro 555/575 will only
function as an initiating station.

Relay Station Setup:

•

The relay station must program the end station telephone
numbers to Speed Dial numbers One Touch numbers or Group
numbers.

•

The relay station must provide these numbers and any required
passwords to the Initiating Station.
Example:
1 Originator

Initiating
Station
Relay station
box number/
password/relay
station number
programmed to
a Speed Dial
number or One
Touch key on
the Initiating
Station.

WorkCentre Pro 555/575

1 Relay
Station

Relay
Station
Relay box
numbers/passw
ords/end station
numbers
programmed to
Speed Dial
numbers, One
Touch keys, or
Groups.

End Stations
End
Station
End
Station

5-33

Transmitting Documents
To perform a ITU-T Relay Transmission:
1. Load the document face down in the Document Support.
2. Select the desired Resolution and Contrast.
3. Press:
Menu

Box number (20 max)
]
[
4. Using the Numeric Keypad enter a relay box number, then press
Enter.
Set up password
2.No
1.Yes

Note:

A Password is required to receive to a Relay Box.

5. Select the Password option:
To assign a password, press

and go to step 6.

If you do not want to assign a password, press
step 7.

and go to

6. Using the Numeric Keypad, enter the password you want to
assign to this box, then press Enter.
Send(Relay)
Enter fax number
7. Enter the Speed Dial or One Touch key that you preset for the
Relay Station, (You must press Phonebook then press Enter
before entering a speed dial number).
The document is sent to the Relay Station. The Relay Station will
then retransmit the document to the specified End Stations.

5-34

WorkCentre Pro 555/575

Cancelling Jobs

Jobs on the WorkCentre can be cancelled by pressing the Job
Status key or the Cancel Job key.
Active jobs on the WorkCentre can be cancelled by pressing the Job
Status key. The Job Status key allows you to monitor and cancel the
active job being processed.
Pending jobs can be cancelled by pressing the Cancel Job key and
selecting from the list of pending jobs. The Cancel Job key allows
you to cancel pending jobs by job type.
Pressing Stop alone does not cancel a Memory or Pending job. You
must use the Cancel Job or Job Status keys to initiate the cancel
procedure.

Stop Key
The Stop key is used to eject the document from the scanner prior to
scanning, and to cancel Direct Send jobs.

Job Status Key
The active job can be monitored in the display and cancelled if
desired. When you press the Job Status key, the job currently being
processed is displayed.
To monitor and/or cancel the active job:
1. Press:
Job Status

Dialing
5551212

WorkCentre Pro 555/575

6-1

Cancelling Jobs
2. If you would like to cancel the displayed job, press
Cancel Job

Cancel this job?
1.Yes
2.No
3. Press

to cancel the displayed job.

The machine returns to the Standby Mode.

Cancel Job Key
Pending jobs can be cancelled as they are confirmed in the display.
The Cancel Job key allows you to cancel the following types of jobs:

•
•
•

Job Number — Enter a job number you want to cancel.
Incoming call — Cancels a job currently being received.
Send — Cancels an active job or a reserved Memory Send job.
Following jobs may be displayed.
— Send to one number
— Group send
— Send to poll-one
— Send to multi-poll
— Send to private box
— ITU-T relay org.
— ITU-T relay rly.

6-2

•

Document in ADF — Cancels a Direct Send job in the Document
Tray.

•
•

Poll — Cancels a reserved “Polling” job.
Document to be polled — Cancels a “Storing a Document to be
Polled” job reserved on your machine to be polled.

WorkCentre Pro 555/575

Cancelling Jobs
To cancel a pending job:
1. Press:
Cancel Job

**
Cancel job
1.Send
2.Incoming call
3.Poll
4.Doc to be polled
5.Job number
2. Select the type of job you want to cancel.
To cancel a Memory Send transmission, press
To cancel an Incoming Reception, press
To cancel a Polling operation, press

.
.

To cancel a Document Waiting to be Polled, press
To cancel a Job Number, press

.
Enter to cancel
[ÉÊ] to search

- or -

** If no job is reserved for the job type, such job type is not displayed and the displayed
numbers vary.

WorkCentre Pro 555/575

6-3

Cancelling Jobs
The first pending job of the type selected is displayed.

Note:

If no key is pressed within 5 seconds, the first pending job
is displayed.

3. Press the

and

arrow keys to view each pending job

of this type.
Send to one number
5551212

4. When the job you want to cancel is displayed, press Enter.
Cancel this job?
Job number
043
The machine returns to the Standby Mode.

6-4

WorkCentre Pro 555/575

Cancelling Jobs
Direct Send Jobs
Use this procedure only if the document is in the process of being
transmitted in the Direct Send mode. If the Direct Send job is in the
Redial Mode the job is a pending job. Refer to the Cancel Job key.
1. If the document is being transmitted, press Stop.
Cancel this job?
1.5551212

2. To cancel the job, press

The job is cancelled and the document feeds through the
scanner.

WorkCentre Pro 555/575

6-5

Cancelling Jobs

6-6

WorkCentre Pro 555/575

Polling

Polling Communications
The Polling function allows you to poll a remote machine (Poll), set up a
document to be polled by a remote machine (Be Polled), or poll
multiple remote machines during the same operation (Group or
Continuous Poll).
The Polling feature allows you to retrieve a document from a remote
machine when you call that machine.
You can also transmit a document to a remote machine when the
remote machine calls you.

WorkCentre Pro 555/575

7-1

Polling
Storing a Document to be Polled
This feature stores documents in polling boxes on your machine to be
retrieved by others. The following types of Polling boxes are
available.

•

Poll-once Box — Documents stored in a poll-once box are
cleared when they are polled. When storing a document to be
polled, you can designate the following security options to be
required by the polling machine when retrieving your documents.

A 4-digit security code 0000-9999. Only WorkCentre Pro 745,
635, 645, 657, 655, 755 machines can poll your machine.

The remote machine fax number.
Both the remote machine fax number and a 4-digit security
code.

Only 1 transmission can be reserved in a poll-once box without
security options assigned.

•

Multi-poll Box — Documents stored in a multi-poll box are
retained in memory regardless of how many times they are
polled. No security options are available for multi-poll boxes.
Only one transmission can be reserved to a multi-poll box at a
given time.

7-2

WorkCentre Pro 555/575

Polling
Storing a Document to be Polled in a Poll-once Box
This feature stores a document in a Poll-once box and prepares your
machine to be polled once by a remote machine. The document is
deleted after polling.
You can attach security requirements to the document.
You can store a document to a Poll-once box (without security), or a
multi-poll box, but not both.
You can store a document to both a Poll-once box (with security) and
a Multi-poll box.

Note:

Group Polling is initiated when the Group Number is
assigned to a One Touch key. (See “Pre-setting Group
Numbers”.)

1. Load the document face down in the Document Support.
2. Select the desired Resolution and Contrast.
3. Press:
Menu

Scan to be polled
1.Poll-once box
2.Multi-poll box
4. To store the document in a Poll-once box, press

Security fax number
1.No
2.Security code
3.Fax number
4.Security fax nbr

WorkCentre Pro 555/575

7-3

Polling
5. Select the security option for storing in this Poll-once box.
To select no security, press

and go to step 7. (If you stored

a document in a Multi-poll box you can not store a document
without a security code). Any fax machine can poll your machine.
To select a 4-digit security code, press

and go to step 6.

To select a remote fax number, press

and go to step 6. Only

the selected remote fax machine can poll your machine.
To select both a security code and a Fax Number, press
and go to step 6.
Add security code
1.Yes
2.No
Press

:
Security code
[
]
– or –
Secure fax (20 max)
[
]

6. Using the numeric keypad, enter the 4-digit Security Code, or the
fax number of the remote polling machine, or both. Press Enter
after each entry.

Note:

If a document is already reserved in a Poll-once box and
you select the same security features and numbers, you
are prompted to delete it, retain it or add the new
document to it.

7. The document is scanned into memory and is waiting to be
polled. If a security code was used, provide the 4 digit number to
the polling machine operator.

7-4

WorkCentre Pro 555/575

Polling
Storing a Document to be Polled in a Multi-poll Box
This feature stores a document in a Multi-poll box and prepares your
machine to be polled multiple times by various remote machines. You
can only store one document in a Multi-poll box. The document is
retained in memory regardless of how many times it is polled.
If a document is stored in a Poll-once box (without security), you
cannot store a document in a Multi-poll box (see “Polling a Remote
Document (Poll-once or Multi-poll Box)”, in this Chapter).
1. Load the document face down in the Document Support.
2. Select the desired Resolution and Contrast.
3. Press:
Menu

Scan to be polled
1.Poll-once box
2.Multi-poll box

Note:

If a document is reserved in a Multi-poll box you are
prompted to delete it, retain it or add the new document
to it.

4. To store the document in a Multi-poll box, press

. If you

stored a document without a security code in a Poll-once box you
cannot store a document in the Multi-poll box.
The document is scanned and stored in the Multi-poll box. When a
polling machine calls, the document will be transmitted.

WorkCentre Pro 555/575

7-5

Polling
Cancelling Documents Stored in a Polling Box
To cancel a polling job refer to Chapter 6, “Cancelling Jobs”.

Modifying Documents Stored in a Polling Box
Once a document is stored in a polling box, additional documents
may replace it or be added to it. If a document is present in the polling
box you have selected, the “Already Assigned” screen displays.
To replace or add to a document stored in a Poll box:
1. Load the document face down in the Document Support.
2. Select the desired Resolution and Contrast.
3. Press:
Menu

Scan to be polled
1.Poll-once box
2.Multi-poll box

4. To select Poll-once box press

, and go to step 5.

To select Multi-poll box, press

, and go to step 7.
Security fax number
1.No
2.Security code
3.Fax number
4.Security & fax nbr

7-6

WorkCentre Pro 555/575

Polling
5. Select the type of security used when the previous document was
stored to the Poll-once box.
If no security was used, press

, then go to step 7.

If only a security code was used, press

If only the remote fax number was used, press

If both the remote fax number and a security code were used,
press

.
Security code
]
[
– or –
Secure fax (20 max)
]
[

6. Using the numeric keypad, enter the Security Code, Fax Number
or both that were used when the previous document was stored
in this Poll-once box. Press the Enter key after each entry.
Already assigned
1.Delete
2.Add+
3.Retain
7. Select the change option:
To delete and replace the stored document, press

. The

document is scanned and the machine returns to the Standby
Mode.
To add this document to the stored document, press
document is scanned and assigned a job number.
The machine returns to the Standby Mode.
To retain the current stored document, press

. The

and then

press Stop. The machine returns to the Standby Mode.

WorkCentre Pro 555/575

7-7

Polling
Polling a Remote Document (Poll-once or Multi-poll Box)
Use this procedure to poll a document from a remote machine. If the
remote operator stored the document with a security code, you must
enter that same security code to poll the document. If a security code
is used the document can only be polled by other WorkCentre Pro
745, 635, 645, 657, 655, 755 machines.
To poll a document from a remote machine:
1. Press:
Menu

Poll one number
Enter fax number
2. Using one of the dialing methods, dial the remote telephone
number, then press Start if necessary.
Add security code
1.Yes
2.No
3. Select the security code option:
If a security code is required, press

. Then enter the Security

Code obtained from the remote operator, then press Enter.
If no Security Code is required by the sending machine, press
.
The machine dials the number and retrieves the document.

7-8

WorkCentre Pro 555/575

Polling
Group Polling
Use this procedure to poll documents from multiple remote machines
with one operation, using a preset Group Number (see “Pre-setting
Group Numbers” earlier in this chapter).
A maximum of 50 groups can be preset for use with Multiple Polling
Receptions.

Note:

Group Polling is initiated when the Group Number is
assigned to a One Touch key. (See “Pre-setting Group
Numbers”).

To poll documents from Multiple Remote Machines:
1. Press:
Menu

Poll one number
Enter fax number
2. Press:
Manual
Group

Manual group
Enter fax number
3. Using the numeric keypad, Phonebook or One Touch keys, enter
the number and press Enter if necessary. Groups can also be
entered if preset to a One Touch key.
4. Repeat step 3 until you entered each number you want to include
in the Group Poll.

WorkCentre Pro 555/575

7-9

Polling
5. Press Enter or Start.
Add security code
1.Yes
2.No
6. Select the Group Poll Security option:
To poll a group of numbers that do not require a Security Code,
press

To enter a Security Code, press

7. Using the numeric keypad, enter the required Security Code,
then press Enter.

Note:

All machines must use the same poll security code.

The machine dials each number in the group and retrieves the
document.

7-10

WorkCentre Pro 555/575

Polling
Continuous Polling*
Use this procedure to poll the same machine or group of machines
frequently, you can set up your machine to automatically perform this
task on a regular schedule. When the Continuous Polling feature is
active, your machine polls and receives documents from the
designated machines, at the same time, on each day you have
selected.
Only one Continuous Polling operation can be reserved at a time. To
delete the reserved Continuous Poll operation refer to “Deleting
Continuous Poll Jobs”.
To set the Continuous Polling feature:
1. Press:
Menu

Interval
(10-70)

Note:

(min)
[ 0]

The interval is the period of time between polling
procedures. Possible settings are 10 to 70 minutes, in 10
minute increments.

2. Enter the polling interval, then press Enter.
Start stop time
[08:00am-05:00pm]

* Not available in all markets.

WorkCentre Pro 555/575

7-11

Polling
3. Enter the Polling start time and stop time, then press Enter.
(Using the up and down arrow keys, select the AM or PM.)
Start/stop days
[Mon-Sat]
↑↓
4. Using the up and down arrow keys, select the starting day and
stopping day of the week, press Enter.
(Use the up and down arrow keys to select the day and the right
arrow key to change between the start day and the stop day.)
Continuous poll
Enter fax number
5. Using the dialing methods, enter the remote machine facsimile
numbers, and press Enter if necessary.
Add security code
1.Yes
2.No
6. Select the security option:
If a security code is required, press

Then enter the Security Code obtained from the remote operator,
then press Enter.
If no Security Code is required by the sending machine, press
.
Security code
]
[

Note:

If using a security code for this poll operation, all machines
must be set with the same code.

7. Then press Enter.
Continuous Polling starts when the machine clock reaches the start
time.

7-12

WorkCentre Pro 555/575

Polling
Deleting Continuous Poll Jobs
To modify the continuous poll operation, you must delete and reenter
the information.
To delete a Continuous Poll Job:
1. Press:
Menu

Already assigned
1.Delete
2.Retain
2. To delete the Continuous Poll Job, press

The Continuous Poll Job is deleted and the machine returns to the
Standby Mode.

WorkCentre Pro 555/575

7-13

Polling

7-14

WorkCentre Pro 555/575

Mailbox Communications

Mailbox ITU-T Communications
The Mailbox ITU-T function key provides mailbox communications
with any compatible remote machine using ITU-T standards. ITU-T is
an international fax industry standards organization.
Using the Mailbox ITU-T function requires that the mailbox numbers
be setup on the mailbox station before a document can be stored at
that station. The ITU-T mailbox numbers are also used as the
WorkCentre Sub address. Refer to “Attaching an ITU-T Sub address”
in Chapter 8. Sub addressing is normally used to route fax files to fax
users on a Local Area Network (LAN).
Documents can be stored in mailboxes on your local machine or
remote machines to be retrieved by others.
Depending on the type of mailbox you choose, you can control the
number of times a document can be polled and by whom.
The following types of mailboxes are available:

•

Confidential Box — Once a document is polled or printed from
the box, it is cleared. If a document is stored with the same box
number where another document is already present, the new
document is added to the old one. A password can be entered for
secure transmissions. A password is required for local and
remote Secure Polling operations.

•

Bulletin Board Box — A document is not cleared when it is
polled or printed from the box. If another document is stored with
the same box number where another document is already
present, it replaces that document. A password can be entered
for secure polling operations. A password is required for local and
remote secure transmissions and receptions.

Mailbox Reception Reports:
Your WorkCentre can be set to automatically print a report whenever
a document is stored in one of its ITU-T mailboxes either by a remote
user or locally. See Chapter 9, “Reports”.

WorkCentre Pro 555/575

8-1

Mailbox Communications
Local Mailbox (ITU-T)
Once you preset the ITU-T mailbox numbers on your own machine,
you can store documents in them for others to retrieve.
The number of users that can access your documents and the
required security is dependent on the type of box you store the
document in, and the security setup for that box.

Creating an ITU-T Mailbox
Before documents can be stored, the mailbox number must be setup
in your mailbox station.

•

Confidential —To allow polling a Confidential Mailbox, a
password must be setup when creating ITU-T mailboxes.

•

Bulletin Board —To transmit or receive to a Bulletin Board
Mailbox, a password must be setup when creating ITU-T
mailboxes.

Hint:

To print a list of all documents in your ITU-T mailboxes,
press:

(See Chapter 9 “Reports”.)

To create a mailbox:
1. Press:
Menu

Setup & Delete
1.Mailbox setup
2.Mailbox delete
3.Done

8-2

WorkCentre Pro 555/575

Mailbox Communications
2. Select the mailbox option.
To create a mailbox, press

.
Mailbox type
1.Confidential
2.Bulletin board

3. Select the type of mailbox you want to create.
To create a Confidential mailbox, press

To create a Bulletin Board type mailbox, press

Box number (20 max)
[
]
4. Using the Numeric Keypad enter a mailbox number, then press
Enter.
Setup password
1.Yes
2.No

Note:

WorkCentre Pro 555/575

A password is required to transmit or receive to a Bulletin
Board Mailbox, or to poll a Confidential Mailbox.

8-3

Mailbox Communications
5. Select the Password option:
To assign a password, press

and go to step 6.

If you do not want to assign a password, press

and go to

step 7.
Password
[

(20 max)
]

6. Using the Numeric Keypad, enter the password you want to
assign to this box, then press Enter.
7. The display will return to the mailbox setup screen. You may add
additional mailboxes by selecting

, or you can return to the

standby mode by pressing Exit or Stop.

Deleting an ITU-T Mailbox

Hint:

To print a list of all documents in your ITU-T mailboxes,
press:

(See Chapter 9 “Reports”.)

To delete a mailbox:
1. Press:
Menu

Setup & Delete
1.Mailbox setup
2.Mailbox delete
3.Done

8-4

WorkCentre Pro 555/575

Mailbox Communications
2. Select the mailbox option.
To delete a mailbox, press

.
Box Number
[

(20 max)
]

3. Using the Numeric Keypad, enter the box number you want to
delete, then press Enter. (If a password has been assigned to
this box, enter the password and press Enter.)
4. The menu selection screen redisplays. Press Exit or Stop to
return to the Standby Mode.

Storing a Document in a Local ITU-T Mailbox
To store a document in your local mailbox:
1. Load the document face down in the Document Support.
2. Select the desired Resolution and Contrast.
3. Press:
Menu

Mailbox
01.Confidential
02.Bulletin board
03.Relay request
04.Setup & Delete

WorkCentre Pro 555/575

8-5

Mailbox Communications
4. Select the type of mailbox in which to store the document.
To store in a Confidential mailbox, press

To store in a Bulletin Board mailbox, press

Confidential
1.Print mailbox
2.Send to mailbox
3.Poll from mailbox
4.Store to mailbox
5.Delete contents
– or –
Bulletin board
1.Print mailbox
2.Send to mailbox
3.Poll from mailbox
4.Store to mailbox
5.Delete contents
5. To store a document in a local mailbox, press
Box number
[

.
(20 max)
]

6. Using the Numeric Keypad enter the mailbox number, then press
Enter.

Note:

If you selected Bulletin Board and entered a password
when creating this ITU-T Mailbox number , you must enter
that same password here to store the document.

7. Enter a password if required, then press Enter.
The document is stored in the mailbox you selected.

8-6

WorkCentre Pro 555/575

Mailbox Communications
Printing a Document Stored in a Local ITU-T Mailbox
You need to know the type of mailbox the document is stored in and
the mailbox number. If the document is stored in a Confidential
Mailbox with a password, you also need to know the password.
To print a document from your local ITU-T mailbox:
1. Press:
Menu

Mailbox
01.Confidential
02.Bulletin board
03.Relay request
04.Setup & delete
2. Select the type of mailbox you want to print the document from.
To print from a Confidential mailbox, press

To print from a Bulletin Board mailbox, press

WorkCentre Pro 555/575

8-7

Mailbox Communications
3. To print from a local mailbox, press

.
Box number
[

(20 max)
]

4. Using the Numeric Keypad enter the mailbox number, then press
Enter.

Note:

If you entered a password when creating the Confidential
Mailbox, you must enter that password here to print the
document.

5. Enter the password if required, then press Enter.
The WorkCentre prints the document from the ITU-T mailbox you
selected, then returns to the Standby Mode.

8-8

WorkCentre Pro 555/575

Mailbox Communications
Deleting a Document Stored in a Local ITU-T Mailbox
To delete documents stored in ITU-T mailboxes on your machine, you
must know the box number and password, if required.

Hint:

To print a list of all documents stored in ITU-T mailboxes,
press:

(See Chapter 9, “Reports”.)

To delete a document stored in a Local ITU-T Mailbox:
1. Press:
Menu

Mailbox
01.Confidential
02.Bulletin board
03.Relay request
04.Setup & delete
2. Select the type of mailbox you want to delete the document from.
To delete from a Confidential mailbox, press
To delete from a Bulletin Board mailbox, press

.
.

Confidential
1.Print mailbox
2.Send to mailbox
3.Poll from mailbox
4.Store to mailbox
5.Delete contents

WorkCentre Pro 555/575

8-9

Mailbox Communications
– or –
Bulletin board
1.Print mailbox
2.Send to mailbox
3.Poll from mailbox
4.Store to mailbox
5.Delete contents

3. To delete a document from a local mailbox, press
Box number
[

.
(20 max)
]

4. Using the Numeric Keypad, enter the mailbox number, then press
Enter.
5. If you entered a password when creating this mailbox number,
enter that same password, then press Enter.
The document stored in the mailbox you selected is deleted.

8-10

WorkCentre Pro 555/575

Mailbox Communications
Remote ITU-T Mailbox
The Send to a Remote Mailbox feature allows you to send a
document to an ITU-T Mailbox on a remote machine.

Sending to a Remote ITU-T Mailbox
You can transmit a document to either a confidential ITU-T mailbox or
a bulletin board.

Feature

Description

Confidential

Sending a document to a Remote Confidential
Mailbox requires only the remote mailbox number.

Bulletin Board

Remote Bulletin Board Mailboxes must be setup
with a password. Obtain the ITU-T mailbox number
and password from the remote user to use in the
following procedure.

To send documents to a Remote Mailbox:
1. Load the document face down in the Document Support.
2. Select the desired Resolution & Contrast.
3. Press:
Menu

Mailbox
01.Confidential
02.Bulletin board
03.Relay request
04.Setup & delete

WorkCentre Pro 555/575

8-11

Mailbox Communications
4. Select the type of mailbox you want to send the document to.
To send to a Confidential mailbox, press

To send to a Bulletin Board mailbox, press

.
Box number
[

8-12

(20 max)
]

WorkCentre Pro 555/575

Mailbox Communications
6. Using the Numeric Keypad enter the remote Confidential or
Bulletin Board mailbox number, then press Enter.

Note:

For Bulletin Board transmissions, the remote machine
must be setup with a Bulletin Board Mailbox Password.

7. If you selected Bulletin Board, enter the password preset in the
remote machine’s Bulletin Board mailbox, then press Enter.
8. Using one of the dialing methods, enter the phone number of the
remote mailbox station, then press Enter if necessary.
The document is sent to the remote station and stored in the box type
you selected.

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8-13

Mailbox Communications
Polling a Remote ITU-T Mailbox
To retrieve documents stored in an ITU-T mailbox of a remote
machine, you need to know the type of box the document is stored in,
and the ITU-T mailbox number. If the Mailbox requires a password,
you also need the password.
When polling, the Remote Confidential Mailbox must be setup with a
password. Obtain the ITU-T mailbox number and password from the
remote user to use in the following procedure.
To poll a document from a remote mailbox:
1. Press:
Menu

Mailbox
01.Confidential
02.Bulletin board
03.Relay request
04.Setup & delete
2. Select the type of mailbox from which you want to retrieve the
document.
To retrieve from a Confidential mailbox, press

To retrieve from a Bulletin Board mailbox, press

WorkCentre Pro 555/575

Mailbox Communications
3. To poll a remote mailbox, press

.
Box number
[

(20 max)
]

4. Using the Numeric Keypad enter the mailbox number, then press
Enter.

Note:

For Confidential mailbox polling, the remote machine must
be setup with a Confidential Mailbox Password.

5. If you selected Confidential, enter the remote password then
press Enter.
6. Using one of the dialing methods, enter the phone number of the
remote mailbox station, then press Enter if necessary.
The machine dials the remote station and retrieves the document
from the mailbox you selected.

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8-15

Mailbox Communications
Attaching an ITU-T Sub Address
The sub address feature is used to send a document to a compatible
remote fax machine and request that machine to forward the
document to the final destination specified in the sub address,
normally on a Local Area Network (LAN). It is an alternate method to
store in (or poll) a remote mailbox if you do not know whether that
mailbox is confidential or a bulletin board on a remote WorkCentre
635, 645, 657 One Touch 745 machine. It can also poll a document
stored in a remote sub address. This feature uses the ITU-T protocol
and the sub address to establish the routing request and works only
with ITU-T compatible machines.
The following defines the SUB, SEP, and PWD sub addressing:

•
•
•

SUB — Transmit a document to a remote sub address.
SEP — Poll a document stored in a remote sub address.
PWD — Add a password to Sub or Sep for secure
communications.

The sub address can be up to 20 digits.
To communicate with a compatible ITU-T remote fax, you must obtain
the sub address and password, if required, from the remote user and
include the information in this procedure.
The WorkCentre uses the ITU-T mailbox number as the sub address.
To communicate with a WorkCentre, you must provide your sub
address and password, if required, to the remote user to access your
mailbox. On the WorkCentre, you can transmit and poll normal and
secure documents to the ITU-T mailboxes. The password
requirements are the same as for ITU-T mailboxing. Refer to the
Mailbox ITU-T Communications section for information on
communicating with ITU-T mailboxes.
A sub address can be stored with the Speed Dial and One Touch
numbers for remote parties that require a sub address every time.
(Refer to Chapter 2, “Setting up the Phonebook”.) If you store the sub
address in the Speed Dial/One Touch setup, and when dialing using
this procedure, the sub address attached here will be used.

8-16

WorkCentre Pro 555/575

Mailbox Communications
Transmitting a Document to an ITU-T Sub Address
Use the following procedure to transmit a document to a sub address:
1. Load the document face down in the Document Support.
2. Select the desired Resolution and Contrast.
3. Press:
Menu

Sub address ITU-T
1.Done
2.Subaddress sub
3.Subaddress sep
4.Subaddress pwd
4. To transmit a document to a remote fax sub address, press
to select SUB.
SUB
[

(20max)
]

5. Use the numeric keypad to enter the remote sub address and
press Enter.

Note:

To communicate with a remote WorkCentre, obtain and
enter the remote ITU-T mailbox number.

6. To enter a password, press

to select PWD. Using the

numeric keypad, enter the password, if required by the remote
machine and press Enter.

Note:

WorkCentre Pro 555/575

To transmit to a WorkCentre ITU-T Bulletin Board Mailbox,
the remote and local machines must have the same
passwords.

8-17

Mailbox Communications

7. To exit the menu, press

to select Done.

8. Using one of the dialing methods, enter the remote phone
telephone number and press Enter.

Note:

The sub address entered in this procedure overrides a sub
address programmed in a One Touch or Speed Dial
number.

The document is sent to the remote fax machine and forwarded to the
specified sub address.

Polling a Document Using a Subaddress
To communicate with a remote WorkCentre, obtain and enter the
remote ITU-T mailbox number. To poll a WorkCentre ITU-T
Confidential Mailbox, the remote and local machines must have the
same password.
1. Remove any documents from the Document Support.
2. Press:
Menu

Sub address ITU-T
1.Done
2.Subaddress sub
3.Subaddress sep
4.Subaddress pwd
3. To poll a document from a remote fax sub address, press

select SEP.
SEP
[

8-18

(20max)
]

WorkCentre Pro 555/575

Mailbox Communications
4. Enter the remote sub address and press Enter.
5. To enter a password, press

to select PWD. Using the

numeric keypad, enter the remote password, if required by the
remote machine, and press Enter.
6. To exit the menu, press

to select Done.

7. Using one of the dialing methods, enter the remote phone
telephone number and press Enter.
Load document
To poll press START
8. Press Start.
Add security code
1.Yes
2.No
9. If a security code is required, press

. Then enter the security

code obtained from the remote operator, then press Enter.
If no security code is required by the sending machine, press

Note:

WorkCentre Pro 555/575

The sub address entered in this procedure overrides a sub
address programmed in a One Touch or Speed dial
number.

8-19

Mailbox Communications

8-20

WorkCentre Pro 555/575

Reports

Various Reports and Lists are available to help you navigate through
the menu, check the machine configuration, and monitor the use of
the machine. Reports can be set up to include specific information or
to print automatically.

Setting Up Reports and Lists
Activity and Reception Reports can be set up to print automatically
following a transmission, reception, polling, relay, or mailbox
operation.
The following reports can be printed automatically:

•

Activity Reports — Contain the details of send and receive
communications and can be set to automatically print everytime a
communication takes place or following 40 communications.

•

Confirmation Reports — Contain details of each type of
communication and can be set to print automatically following a
communication or only if an error occurs.

•

Reception Reports — Contain the details of documents
received to a Relay Station, Local Mailbox, or Remote Mailbox.

WorkCentre Pro 555/575

9-1

Reports
Activity Report Setup
The Activity Report contains the details of send and receive
communications. It also includes the scan, print and drum counter.
Using the Activity Report Setup procedure, you can designate which
reports are printed automatically and under what conditions.
When “Auto print” is selected the machine automatically prints an
Activity Report of all transmit and receive communications after 40
communications occur.
When “Set key default” is selected, you can choose which reports are
printed when the Activity Report key is pressed, for a reception,
Transmission, or both.
The following information is printed on the Activity Report:

Item

Description

Nbr.

Item number for each communication.

Job

File number of all communications.

Date

Date & time when the communication started.

Time
Duration

Length of communication time in minutes and
seconds.

pgs

Number of pages sent or received (max. 999).

To (Send)

Remote name or facsimile number (the “t” mark is
attached when the alternate number or subaddress is
used).

From (Receive)

9-2

Dept.

Department number that was entered for that job.

Account

Account number.

WorkCentre Pro 555/575

Reports
Item

Description

Mode

Communication mode*
t:
EX:
G3:
EC:
P:
R:
B:
SB:

2nd Line Communication
Exclusive Error Control Mode
G3 Mode
G3 Error Control Mode
Polling Communications
Relay Group Communications
Mailbox Communications
Subaddress Communication

* The Code is displayed in 3 digits to the right of the Mode symbol.

CODE

Example:

G3 5 0 2

G3
Encoded Data
Line Density Data
Transmission Speed

MMR
8 pels/mm x 3.85/lines/mm
14400 bps

Transmission
Code Speed
Code Line Density

Code

Encoding

2400 bps

8 pels/mm x 3.85 lines/mm

4800 bps

8 pels/mm x 7.7lines/mm

7200 bps

8 pels/mm x 15.4 lines/mm

MMR

9600 bps

JBIG

12000 bps

14400 bps

33600 bps

—
16 pels/mm x 15.4 lines/mm

Item
Status

Description
Result status of communication and error codes.
OK - Successful
NG - Failure
See Chapter 15 for error code list.

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9-3

Reports
To set the automatic Activity Report print status:
1. Press:
Menu

Activity report
01.Set Key default
02.Auto print
2. Select the report mode:
To select the type of reports that print when the Activity key is
pressed, press

, then go to step 3.
Set key default
01.Send & Receive
02.Send
03.Receive

To choose if a report prints automatically after 40
communications, press

, then go to step 4.
Auto print
1.On
2.Off

3. Select the Set key default mode.
To print reports of all Sent and Received communications, press
.
To print a report of Sent communications, press
To print a report of Received communications, press

.
.

Then, go to step 5.

9-4

WorkCentre Pro 555/575

Reports
4. Select the Auto Print mode.
To select Auto Print On, press
To select Auto Print Off,

5. The menu selection screen redisplays. Press Stop to return to
the Standby Mode.

Confirmation Report Setup*
Confirmation Reports can automatically be printed by the WorkCentre
following each transmission, or only following transmissions where an
error occurred. Using the setup procedure you can select which type
of transmissions automatically print a Confirmation Report, and under
which conditions the report is printed:

•
•
•

Always — Prints a report after every communication.
On Error — Prints a report only when an error occurs.

Off — A report is not automatically printed.

In addition, you can set the WorkCentre to print the first page* of the
fax on the report for Memory Send, Group Send, Relay Originator,
Relay Station, and Relay Destination reports.
Automatic Confirmation Reports are available for the following
operations:

•

Confirmation Report – Direct Send — Prints transmission
results for a Direct Send transmission.

•

Confirmation Report – Memory Send — Prints Memory Send
Transmission results.

•
•

Group Send Report — Prints Group Transmission results.

•

Relay Send Originator Terminal Report — Prints results for
Relay Transmissions initiated by the Originator Station.

Group Polling Report — Prints Group Polling Transmission
results.

* Not available in all markets.

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9-5

Reports
Confirmation Report
The Confirmation Report contains the same items as the Activity
Report. Refer to the Activity Report Section.
To set the Confirmation Report automatic print status:
1. Press:
Menu

Confirmation
1.Always
2.On error
3.Off
2. Select the Confirmation report print function:
To automatically print a report after a Direct Send, press

To automatically print a report when an error occurs,
press

To disable the report feature, press

3. Press Exit or Stop to return to the Standby Mode.

9-6

WorkCentre Pro 555/575

Reports
Confirmation Report - Memory Send*
To set the Confirmation Report-Memory Send automatic print status.
1. Press:
Menu

Memory send
1.Always
2.On error
3.Off
2. Select the Memory Send Confirmation report print function:
To automatically print a report after a Memory Send, press

To automatically print a report when an error occurs, press

To disable the automatic report print function, press

, then go

to step 4.
3. For Always or On Error reports you can have the WorkCentre
print the first page* of the fax on the Memory Send report.
Show first fax page
1.On
2.Off
To print the first fax page, press

To print the report without the first fax page, press

4. Press Exit or Stop to return to the Standby Mode.

* Not available in all markets.

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9-7

Reports
The following information is printed on the Memory Send
Confirmation Report:

Item

Description

Job number

Job Number of transmission.

Date

Date and time that the job was accepted.

Remote name or facsimile number.

Document
Pages

Number of pages of memory input.

Start time

Time when the transmission started.

End time
Time when the transmission ended (the time when a
(Resend until) Resend Stored Fax transmission is designated).
Pages sent

Number of pages normally transmitted.

Status

“OK”, or error code provided.

Job Number

Job number and result status of communication.

Group Send Report*
To set the Group Send Report automatic print status.
1. Press:
Menu

Group send
1.Always
2.On error
3.Off
2. Select the Group Send Confirmation Report print option:
To automatically print a report after a Group Send, press
To automatically print a report when an error occurs, press
9-8

.
.

WorkCentre Pro 555/575

Reports
To disable the report feature, press

, then go to step 4.

3. For Always or On Error reports you can have the WorkCentre
print the first page* of the fax on the Group Send Report.
Show first fax page
1.On
2.Off
To print the first fax page, press

To print the report without the first fax page press

4. Press Exit or Stop to return to the Standby Mode.

* Not available in all markets.

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9-9

Reports
The following information is printed on the Group Send Report:
Item

Description

Job number

Job Number of transmission.

Date

Date and time that the job was accepted.

Number of
pages

Number of pages of memory input.

Start time

Time when the transmission started.

End time
Time when the transmission ended (the time when a
(Resend until) Resend Stored Fax transmission is designated).
Successful
nbrs

List of Speed Dial or Group numbers where the
transmission was sent.

Unsuccessful
nbrs

List of Speed Dial or Group numbers where an error
occurred.
Sent Pages - The number of pages sent.

Group Poll Report*
To set the Group Poll Report automatic print status.
1. Press:
Menu

Group Poll
1.Always
2.On error
3.Off
2. Select the Group Polling Confirmation Report print option:
To automatically print a report after a Group Poll, press
To automatically print a report when an error occurs, press
To disable the report feature, press

.
.

* Not available in all markets.

9-10

WorkCentre Pro 555/575

Reports
3. Press Exit or Stop to return to the Standby Mode.
The following information is printed on the Group Polling Confirmation
Report:
Item

Description

Job number

Job Number of transmission.

Date

Date and time that the job was accepted.

Start time

Time when the transmission started.

End time
Time when the transmission ended (the time when a
(Resend until) Resend Stored Fax transmission is designated).
Successful
nbrs

List of Speed Dial or One Touch numbers where the
transmission was sent.

Unsuccessful
nbrs

List of Speed Dial or One Touch numbers where an error
occurred.
Sent Pages - The number of pages sent.

* Not available in all markets.

WorkCentre Pro 555/575

9-11

Reports
Relay Originator Report
To set the Relay Originator Report automatic print status.
1. Press:
Menu

Relay originator
1.Always
2.On error
3.Off
2. Select the Relay Originator Confirmation Report print option:
To automatically print a report after the Relay, press

To automatically print a report when an error occurs, press
To disable the report feature, press

. Then go to Step 4.

3. For Always or On Error reports you can have the WorkCentre
print the first page* of the fax on the Relay Originator Report.
Show first fax page
1.On
2.Off
To print the first fax page, press

To print the report without the first fax page, press

4. Press Exit or Stop to return to the Standby Mode.

9-12

WorkCentre Pro 555/575

Reports
The following information is printed on the Relay Originator
Confirmation Report:
Item

Description

Job number

Job Number of transmission.

Date

Date and time that the job was accepted.

Document
pages

Number of pages.

Start time

Time when the transmission started.

End time
Time when the transmission ended (the time when a
(Resend until) Resend Stored Fax transmission is designated).
Successful

List of Speed Dial or Group numbers where the
transmission was sent.

Unsuccessful

List of Speed Dial or Group numbers where an error
occurred.
Sent Pages - The number of pages sent.

WorkCentre Pro 555/575

9-13

Reports
Reception Report Setup
Reception Reports can automatically be printed by the WorkCentre
whenever a document is received at the Relay Station or into a
Mailbox.
Refer to the procedures that follow to manually print a Reception
report for the ITU-T Mailboxes.
To select the automatic Reception Reports print option:
1. Press:
Menu

Reception report
1.Local to mailbox
2.Remote to mailbox
2. Select the report type you want to setup:
To automatically print a Local Mailbox Reception Report, press
. Select On or Off. A reception list automatically prints when
the machine receives/stores a document in a local Mailbox (see
Chapter 8, “Mailbox Communications”).
To automatically print a Remote Mailbox Reception Report, press
. Select On or Off. A reception list automatically prints when
the machine receives/stores a document into a Mailbox from a
remote party (see Chapter 8, “Mailbox Communications”).
3. Press Exit or Stop to return to the Standby Mode.

9-14

WorkCentre Pro 555/575

Reports
The following information is printed on the Mailbox Reception Report:

WorkCentre Pro 555/575

Item

Description

Job number

Job number.

Mailbox nbr

Mailbox number.

Mailbox Type

Mailbox Type: Poll-once, Multi-poll, Private Mailbox.

nbr of Pages

Number of document pages entered.

From

Station through which the mail document was entered.

9-15

Reports
Printing Reports and Lists
Various reports and lists can be printed detailing information about
your WorkCentre and information you have stored in it. The following
reports can be printed:

•
•
•
•
•
•
•

Activity Report
ITU-T Mailbox Reports
Pending Jobs Report
Department Code Report
Power Failure List
Menu Map
Settings Report

Activity Report
Pressing the Activity Function Key enables the WorkCentre to print
an Activity Report.
To print the Activity Report:
1. Press:
Activity
Report

Jan-31 02:23pm 100%
Printing report

9-16

WorkCentre Pro 555/575

Reports
ITU-T Mailbox Report
The ITU-T Mailbox Report lists all documents entered through your
own station and remote stations, using the ITU-T mailbox system.
The following information is printed on the ITU-T Mailbox Report:
Item

Description

Mailbox

Mailbox number.

Type

Type of mailbox.

pgs

Number of pages.

Job

Job number.

Date & Time

Time of input.

From

Local designates this machine.
Name or number designates the remote machine.

To print an ITU-T Mailbox Report:
Press:
Menu

The ITU-T Mailbox Report prints, then the machine returns to the
Standby Mode.

WorkCentre Pro 555/575

9-17

Reports
Pending Jobs Report
The Pending Jobs Report lists all communication jobs reserved in
memory.
The following information is printed on the Pending Jobs Report listed
by communication type; (i.e., Send/Receive, To be polled, and
Resend Stored Fax).
Item

Description

Job

Job number.

Type

Type of communication.

pgs

Number of pages.

Mail

Mailbox number.

Date & Time

Designated time or time of reception.

Name or dial number of the remote party.

To print the Pending Jobs Report:
1. Press:
Menu

The Pending Jobs Report prints, then the machine returns to the
Standby Mode.

9-18

WorkCentre Pro 555/575

Reports
Department Code Report
The Department Code report lists the Department Names and Codes.
The usage for each department is listed by number of pages sent,
received and copied.
If you enter the master code, the report lists the master department
code and all departments. If you enter a department code, the report
prints information for only that user’s department.
The following information is printed on the Department Code Report:
Item

Description

Dept.

Department Number.

Name

Department Name.

Dept. code

Department Code for operating the department.

Pgs sent

Number of pages transmitted by the department.

Pgs rcvd

Number of pages received by the department.

Pgs copied

Number of pages copied by the department.

To print the Department Code Report:
1. Press:
Menu

The Department Code Report prints, then the machine returns to the
Standby Mode.

WorkCentre Pro 555/575

9-19

Reports
Power Failure List
The WorkCentre has a battery to back up the document data memory
contents. However, when the power is turned off for a long time and
the communication data stored in the memory is cleared, a list of the
job numbers of those cleared communications is automatically
printed.
The following information is printed on the Power Failure List for all
Transmit and Receive, Polling, Mailbox, Receive to Memory, and
Resend Stored Fax communications:

9-20

Item

Description

Job

Job number of the communication.

Type

Type of Communication (Continuous poll, Poll-once, Group
poll, To be Polled Box, Bulletin Board, etc.).

Mail

Box number for a Mailbox communication.

From

Station where the communication occurred, or the Mailbox
is input.

Date/Time

Date and time of input.

WorkCentre Pro 555/575

Reports
Menu Map
The Menu Map is a list of all machine features in a flow chart format.
Refer to Chapter 2 for a detailed Menu Flow Map.
To print the Menu Map:
1. Press:
Menu

-orPress

Menu
Map

2. The Menu Map prints, then the machine returns to the Standby
mode.

WorkCentre Pro 555/575

9-21

Reports
Settings Report
The Settings Report prints a list of each machine function and the
current settings.
The following settings are printed on the Settings Report:

Settings Report

Machine settings
Answer mode
Rings to answer
Dial mode
Redial interval
Redials
Distinctive ring
Ringer volume
Alarm volume
Key touch volume
Monitor volume
Super power save
Printer power save
Account code
Line Monitor
Redial interval
Error correct-ECM
Collate copy
Scanner & Printer
Scan resolution
Resolution
Contrast
Long original
Paper size
1st cassette
Fax send
Memory send
Secure send
Cover sheet
Resend stored fax
Send header
Send after scan

9-22

Date & Time: Jan-31-2000 02:23pm
Tel line
:
Machine ID :

:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:

Auto rcv
2
Tone
1Minutes
5
Off
3
3
3
3
Manual
On
Off
Off
3Minutes
On
Off

: Standard
: Normal
: 1m
: Letter
:
:
:
:
:
:

On
Off
Off
Off
Inside
Off

Fax receive
Secure receive
Receive to memory
Reduce receive
Discard extra
Collate fax
Refuse junk mail
Receive footer
Separator page

:
:
:
:
:
:
:
:

Reports
Activity reports
Key default
Auto print
Show error codes
Fax/Poll/Relay reports
Confirmation rep
Memory send
Group send
Group poll
Reception reports

Off
On
On
On
On
Off
Off
Off

: Send & Rcv
: On
: On
:
:
:
:

Always
Always (w/image)
Always (w/image)
Always

Remote service
Download
RDC password
Supplies order

: No job in memory
:
: Off

Total pages
Scanned
Printed
Drum count

:
:
:

Memory size
ROM version

:
:
:
:

XXMB
XXXXXXXXXXX
XXXXXXXXXXX
XXXXXXXXXXX

WorkCentre Pro 555/575

Reports

Note:

Total Pages represents the grand total for Scanned and
Printed pages, it is not the same as Drum count that is
found on the Activity Report.

Note:

The firmware identification number is located at the top of
the Settings Report. Refer to this number when calling for
service.

To print the Settings Report:
1. Press:
Menu

The Settings Report prints, then the machine returns to the Standby
Mode.

WorkCentre Pro 555/575

9-23

Reports

9-24

WorkCentre Pro 555/575

Copying Documents

Using the copy feature you can print up to 99 copies. The following
selections are available when you copy a document:

•
•
•
•

Contrast
Resolution
Reduction
Collate

Making Copies
To copy a document:
1. Load the document face down in the Document Support.
2. Press:
Copy

Copies
(1-99)

È
[ 1]

3. If desired, set the Contrast, Resolution and Reduction.

Note:

The resolutions available for copying are different than
those available for faxing. You can select Fine, Superfine,
Fine Photo and Superfine Photo Refer to the User’s Guide.

4. Press the

WorkCentre Pro 555/575

key, select the collate option and the paper size.

10-1

Copying Documents

5. Select the Collate option:
To enable the Collate option, press

To disable the Collate option, press

Paper tray
1.Tray 1
2.Bypass
3.Tray 2
6. Select the Paper source.
To select the Paper Tray, press
To select the Bypass Tray, press

, then go to step 9.
, then go to step 7.

To select the Optional Paper Tray, press

Note:

10-2

, then go to step 9.

When the Bypass Tray is selected, the display changes to
selected the paper size and paper thickness.

WorkCentre Pro 555/575

Copying Documents
7. Select the Paper Size.
Paper size
2.Letter
3.Legal
1.A4
To select the A4 size, press

To select the Letter size, press

To select the Legal size, press

.
Thick paper
2.Off
1.On

8. Select the Thick Paper mode.
To enable the Thick paper mode, press

To disable the Thick paper mode, press

Copies
(1-99)

È
[ 1]

9. Using the Numeric Keypad, select the desired number of copies
and press Start.

Press the Exit or Stop key to cancel the copy operation.

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10-3

Copying Documents

10-4

WorkCentre Pro 555/575

Using the ControlCentre

The ControlCentre software on your PC enables you to easily change
the WorkCentre’s settings. You can set up the telephone lines,
choose fax settings, and create mailboxes. For faster dialing when
sending faxes, you can use the ControlCentre to set up your
Phonebook of One Touch, Speed Dial and Group Dial numbers. you
can also get help quickly on a particular task or feature from the
ControlCentre.
To open the ControlCentre and connect to the WorkCentre:
1. Click the Windows Start button.
2. Choose Programs>Xerox WorkCentre Pro 555/575>Xerox
ControlCentre.
The ControlCentre displays.
3. From the toolbar click the Connect button.
4. In the Select Device window double-click Local.
5. Select Xerox WC Pro 555/575.
6. Click the Connect button.
The WorkCentre updates the ControlCentre with its current
settings.

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11-1

Using the ControlCentre
Setting up the WorkCentre
Using the ControlCentre, you can specify default WorkCentre
settings, such as contrast, resolution and volume levels, and set up
your telephone lines.

Setting the Machine Defaults
1. Click the General icon and then click the Machine Setup tab.
2. Type the name of your company or your name in the Company
name box.
The name you enter is printed at the top of each faxed page.
3. To set the default resolution for outgoing faxes and copies, select
one of the following options:
Standard (203 x 98 dpi) Use for documents with normal text and
graphics.
Fine (203 x 195 dpi) Use for documents with small characters
Superfine (up to 406 x 391 dpi) Use for documents containing
very detailed print.
4. To set the default contrast for outgoing faxes and copies, select
one of the following options:
Normal For documents with good dark and light values.
Darken For documents that are too light.
Lighten For documents that are too dark.
5. To specify the type of information to print when you press the
Activity function key, select one of the following options:
Sent and received Provides information about the faxes sent
from and received at the WorkCentre.
Sent only Provides information about the faxes sent from the
WorkCentre.
Received only Provides information about the faxes received at
the WorkCentre.
6. To set the WorkCentre volume levels, select a number from the
range 0 (off) to 7 (high) for the Ringer, Key touch, Alarm and Line
monitor volumes.

11-2

WorkCentre Pro 555/575

Using the ControlCentre
7. To print a separator page between documents, select one or
more of the following options:
Fax printout Prints a page between each received fax.
PC printout Print a page between each printed document.
Copies Prints a page between each copy job.
Tray selection Select the paper tray to use when printing
separator pages: Lowest tray or Auto select.
Note: If you select Lowest Tray, the paper loaded in the tray is
used to print separator pages only.
8. To select the print density for printed documents, including
received faxes, copies and reports, select an option in the Print
density box. The options range from -2 (lighter print) to 2 (darker
print).
9. To require users to enter a four-digit code to send a fax at the
WorkCentre, click Request account code. The Activity Report
prints the account code used to send a fax to a remote fax
number, which helps you to track the activity to remote fax
numbers.
10. To arrange multiple copies of the same document in sequential
order, click Collate copies.
11. Click Apply to set the options at the WorkCentre.

Setting up the Telephone Lines
The WorkCentre is equipped with one telephone line. If your
WorkCentre has the 2nd line hardware option installed, you can set
up both telephone lines.
1

Click the General icon and then click the Phone Lines tab.

In the Phone line box, select the telephone line you want to set
up.

If needed, click Add country code and select a country code from
the list of choices.

In the Fax number box, type the fax number. If required by your
telephone system, type the code needed to access an outside
line before the fax number.

In the Dial mode box, set the mode to Tone if your telephone has
touch-tone capability, or Pulse if it doesn’t.

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11-3

Using the ControlCentre
6

Click Enable error correction mode - ECM to have the
WorkCentre monitor the phone line for errors and, if an error
occurs, resend any portion of the document until the transmission
is complete. When using ECM, the fax transmission time can be
longer, but the complete fax is sent.

For telephone line 1, set the Answer mode:
Auto To have the WorkCentre automatically answer and receive
incoming fax calls. Use Auto if you have a dedicated fax line. In
the Rings to answer (1-10) box, enter the number of times the
phone must ring before the WorkCentre answers the call.
Manual To answer incoming calls yourself. Use Manual if you
have a single line for both voice and fax calls.

For telephone line 2, set how the line is to be used for fax
communications:
Send and receive To use the phone line to send and receive
faxes.
Receive only To use the phone line to receive faxes only.
Receive during certain times To specify a time period for
receiving faxes. Set the time period by selecting times in the Start
Receive and Stop Receive time boxes.

Click Apply to set the options at the WorkCentre.

Using the Power Save features
You use the Printer Power Save feature to turn off the printer heater
during times of inactivity to reduce power consumption. You can also
enable the Super Power Save feature, which turns off all power.
1

Click the General icon and then click the Machine Setup tab.

Click Use Printer Power Save.

In the Use Super Power Save box, select one of the following
options:
Automatic Begins Super Power Save after the period of
inactivity set in the Minutes (1-60) box.
Manual Begins Super Power Save when the Power Save key is
pressed on the WorkCentre control panel.
Off Disables Super Power Save.

11-4

Click Apply to set the options at the WorkCentre.

WorkCentre Pro 555/575

Using the ControlCentre
Setting the PC’s Date and Time on the WorkCentre
You can use the date and time set on your PC for the WorkCentre.
1

From the File menu, click Set PC Time.

Changing Your ControlCentre Password
You can change the password that you use to open the ControlCentre
on your PC.
1

From the File menu, click Change Password.
The Change ControlCentre Password dialog box opens.

In the Old password box, type the password currently in use.

In the New password box, type the new password you want to
use.

In the Confirm new password box, retype the new password.

Click OK.

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11-5

Using the ControlCentre
Setting the Fax Send Options
You can select the options you want to use for fax transmissions on
the Fax Send page. For example, you can choose to include a send
header and cover sheet with each fax, and select the number of times
the WorkCentre redials a fax number after receiving a busy signal.

Setting the Cover Sheet and Send Header Options
1

Click the Fax icon and then click the Fax Send tab.

Click Include send header to print the date and time of the fax
transmission, the recipient’s name and fax number, the
transmission serial number, the page number, and the job or file
number at the top of each faxed page.

To specify where the send header is printed, select one of the
following options:
Inside margin To print the header close to the document text. If
the document text is near the top edge of the paper, the header
and text might overlap.
Outside Margin To print the header at the top of the page to
avoid overlapping the document text.

Click Add default cover sheet to fax a separate cover page with
your document.
The WorkCentre provides a cover sheet that you can use with
your faxes, or you can create your own cover sheet. For
information on how to create a cover sheet, see the Transmitting
Documents chapter in this guide.

Click Apply to set the options at the WorkCentre.

Choosing How to Send Faxes
1

Click the Fax icon and then click the Fax Send tab.

Click Always send from memory to send a fax after it’s scanned
and stored in memory.
The WorkCentre assigns a job number to each fax stored in
memory. You can later identify the fax by its job number should
you need to cancel it. When a fax is stored in memory, the

11-6

WorkCentre Pro 555/575

Using the ControlCentre
WorkCentre is able to resend any portion of a document that did
not transmit successfully due to communication errors, or resend
a fax when telephone lines are available.
3

In the Send after scan box, select one of the following options:
Dial while scanning Dials the fax number while scanning the
document.
Dial after scanning Dials the fax number after scanning the
entire document.

To listen to the initial dial sequence, select Always in the Line
monitor box.

Click Apply to set the options at the WorkCentre.

Sending Faxes Using Security
When you send faxes with security enabled, the WorkCentre
compares the number dialed to the remote fax machine’s telephone
number and, if the numbers match, sends the fax.
1

Click the Fax icon and then click the Fax Send tab.

Click Send with security enabled.

In the warning box, click OK.

Click Apply to set the option at the WorkCentre.

Setting the Redial Options
1

Click the Fax icon and then click the Fax Send tab.

In the Maximum redial attempts (0-14) box, type the number of
times you want the WorkCentre to redial a number. You can type
a number between 0 and 14.

In the Redial interval (1-15 min) box, type the time interval
between redials. You can type a number between 1 and 15.

To save a fax in memory if it could not be sent after the specified
number of redials, click Store fax for resend. Enter the length of
time, from 1 to 24 hours, you want to store the fax in the Hours
(1-24) box.

WorkCentre Pro 555/575

11-7

Using the ControlCentre
Note: You will need to resend the stored fax at the WorkCentre.
On the WorkCentre’s Access Panel, press Resend. Use the
arrow keys to find the job to resend, then press Enter.
5

Click Apply to set the options at the WorkCentre.

Faxing Long Originals
You can set up the WorkCentre to scan documents longer than typical
page sizes.
1

Click the Fax icon and then click the Fax Send tab.

In the Long original length box, select one of the following
options:
1 meter (39.36 inches) To scan documents up to one meter in
length. If a document longer than one meter is scanned, a paper
jam will occur.
Any length To scan documents of any length.

11-8

Click Apply to set the option at the WorkCentre.

WorkCentre Pro 555/575

Using the ControlCentre
Setting the Fax Receive Options
On the Fax Receive page, you can choose the WorkCentre settings
to use when receiving faxes. You can set up the secure receive
feature and choose the options for reducing and collating incoming
faxes.

Setting the Receive Footer Option
You can set the WorkCentre to print a receive footer on each received
page. The receive footer displays the following information: footer
message, date and start time of the fax transmission, sender’s fax
number, recipient’s fax number, and page number.
1

Click the Fax icon and then click the Fax Receive tab.

Click Print receive footer.

Click Apply to set the option at the WorkCentre.

Receiving Faxes when the Printer is Unavailable
You can choose to receive faxes in memory when the WorkCentre’s
printer is not available. The WorkCentre will store the received fax in
memory when the paper tray is empty, the paper is jammed, or the
toner is empty. The WorkCentre is unable to receive to memory when
memory becomes full or when it has received 100 jobs.
1

Click the Fax icon and then click the Fax Receive tab.

Under When printing function is not available, select one of the
following options:
Receive to memory Stores faxes in memory.
Don’t receive Does not receive faxes.

Click Apply to set the option at the WorkCentre.

Receiving Secure Faxes
The secure receive feature enables you to keep received documents
confidential during a specified time period each day or 24 hours a
day. All documents received during the time period are stored in

WorkCentre Pro 555/575

11-9

Using the ControlCentre
memory, then automatically printed at the end of the time period.
Also, any print jobs that you send from your PC to the WorkCentre
are stored in memory during the specified time period.
1

Click the Fax icon and then click the Fax Receive tab.

Click Secure faxes.

In the warning box, click OK.

In the Password dialog box, type the four-digit password to use at
the WorkCentre to print the faxes stored in memory during the
secure receive time period then click OK.

In the Starting box, select the time when you want secure receive
turned on each day.

In the Ending box, select the time when you want secure receive
turned off each day.

Click one or more days of the week on which you want to receive
secure faxes 24 hours a day.

Click Apply to set the options at the WorkCentre.

Setting the Receive Interval
If you are using the same telephone line to send and receive faxes,
you can set a time period during which the WorkCentre receives
faxes only. After every four fax transmissions, the WorkCentre is
available to receive faxes for the length of time you specify.

11-10

Click the Fax icon and then click the Fax Receive tab.

In the Receive interval (0-14 min) box, select the number of
minutes for the time interval.

Click Apply to set the option at the WorkCentre.

WorkCentre Pro 555/575

Using the ControlCentre
Receiving Faxes from the Fax Numbers Assigned to
Your Phonebook Only
To prevent the WorkCentre from receiving faxes from unknown
senders, you can choose to receive faxes from the fax numbers
specified in your Phonebook only.
1

Click the Fax icon and then click the Fax Receive tab.

Click From Phonebook fax numbers only.

In the warning box, click OK.

Click Apply to set the option at the WorkCentre.

Collating and Reducing Incoming Faxes
When using the reduction option, make sure letter-size paper is
loaded in the WorkCentre.
1

Click the Fax icon and then click the Fax Receive tab.

To reduce legal-size faxes to fit on letter-size paper, click Reduce
faxes to fit.

To arrange multiple copies of the same fax in sequential order,
click Collate faxes.

Click Apply to set the options at the WorkCentre.

Receiving Oversized Faxes
You can set the WorkCentre to automatically print oversized
documents on multiple pages. If this feature is not enabled, the
WorkCentre discards the portion of the document that exceeds the
recording area.
1

Click the Fax icon and then click the Fax Receive tab.

Click Print extra on another page.

Click Apply to set the option at the WorkCentre.

WorkCentre Pro 555/575

11-11

Using the ControlCentre
Receiving Faxes to Your PC
1

Click the PC Fax icon.

To specify how faxes are received to your PC, select one of the
following options in the Receive faxes to PC box.
Never To print all faxes at the WorkCentre.
For mailboxes only To receive all faxes in a mailbox.
Always To receive all faxes to your PC.

If you choose For mailboxes only or Always in step 2, select the
number of times the WorkCentre will try sending the fax to your
PC in the Retry receiving faxes to PC (0-15) box.

Select the interval, in minutes, between retries in the Retry
interval (0-15) box.

Choose to print or delete the fax after all retries in the After
exceeding retry attempts box.

Click Apply to set the options at the WorkCentre.

Setting up a Phonebook
To save time dialing fax numbers, you can create a Phonebook of
frequently called fax numbers. With the fax numbers preset in a
Phonebook, you can send documents by pressing a few keys. This
section describes how to preset the One Touch keys, and Speed Dial
and Group Dial numbers.

Assigning an Individual Fax Number to a One Touch
Key
You can preset 68 One Touch keys on the WorkCentre. This
procedure describes how to assign a new fax number to a One Touch
key. To link a preset speed dial or group number to a One Touch key,
see Assigning a Speed Dial or Group Dial number to a One Touch
key.

11-12

Click the Phonebook icon.

Click the One Touch tab.

Click the Add button.

In the One Touch (01-68) box, select the number you want to
preset.
WorkCentre Pro 555/575

Using the ControlCentre
5

In the Add One Touch from box, select Individual.

In the Name box, type the person’s name.

In the Fax number box, type the person’s fax number.

In the Alternate fax number box, type a second fax number to use
when the primary fax number is busy and all redials have been
used.

If your company or long-distance telephone service requires you
to use a charge code for the fax number you entered, click the
Add Charge Code button and type the charge code.

10 Select the fax options you want:
Dial using To specify the telephone line to use.
Maximum fax speed To specify a maximum fax speed. Select
the speed from the list of options.
Listen to dial To turn on the WorkCentre speaker to monitor the
line tones.
Print confirmation report To print a confirmation report after
each fax you send to the fax number.
Dial later To send faxes at a specific time. In the Dial later time
(hr:min) box, type the time using the format for either a 12- or
24-hour clock.
11 Click Use Mailbox ITU-T to set up any of the following options:
Subaddress To specify the subaddress location to send
documents to via a compatible remote fax machine.
Subaddress for polling To specify the subaddress location to
retrieve documents from (polling) via a compatible remote fax
machine.
Password (optional) To specify the password required for
Mailbox ITU-T communications.
12 Do one of the following:

•
•

Click OK to close the One Touch Entry dialog box.
Click Apply to preset another individual One Touch number.

13 Click Apply to set the options at the WorkCentre.

WorkCentre Pro 555/575

11-13

Using the ControlCentre
Assigning a Speed Dial or Group Dial Number to a
One Touch Key
This procedure describes how to link a preset Speed Dial or Group
Dial number to a One Touch key. To assign a new fax number to a
One Touch key, see Assigning an individual fax number to a One
Touch key.
1

Click the Phonebook icon.

Click the One Touch tab.

Click the Add button.
The One Touch Entry dialog box opens.

In the One Touch (01-68) box, select the number you want to
preset.

In the Add One Touch from box, select from the following options:
Speed Dial To assign a speed dial number from the displayed
list of preset numbers to the One Touch key.
Group Dial To assign a group number from the displayed list of
preset numbers to the One Touch key.

From the list of speed dial or group entries, click the number that
you want to assign to the One Touch key.

Do one of the following:

•
•
8

Click OK to close the One Touch Entry dialog box.
Click Apply to preset another One Touch number.

Click Apply to set the options at the WorkCentre.

Editing a One Touch Key Entry

11-14

Click the Phonebook icon.

Click the One Touch tab.

Click the One Touch number you want to edit, then click the Edit
button.

In the dialog box, make the changes you want, then click OK.
See Assigning an individual fax number to a One Touch key or
Assigning a Speed Dial or Group Dial number to a One Touch key

Click Apply to set the options at the WorkCentre.
WorkCentre Pro 555/575

Using the ControlCentre
Deleting One Touch Key Entries
1

Click the Phonebook icon.

Click the One Touch tab.

Click the One Touch number you want to delete.
Note: To delete all the One Touch numbers at once, click Clear
All.

Click Delete.

Click Apply to set the options at the WorkCentre.

Presetting a Speed Dial Number
You can preset up to 300 fax numbers using the Speed Dial numbers
from 001 through 999. After you’ve preset a Speed Dial number, you
can link the number to a One Touch key for faster dialing. See
Assigning a Speed Dial or Group Dial number to a One Touch key.
1

Click the Phonebook icon.

Click the Speed Dial tab.

Click the Add button.
The Speed Dial Entry dialog box opens.

In the Speed dial (001-999) box, select the number you want to
preset.

In the Name box, type the person’s name.

In the Fax number box, type the person’s fax number.

In the Alternate fax number box, type a second fax number to use
when the primary fax number is busy and all redials have been
used.

If your company or long-distance telephone service requires you
to use a charge code for the fax number you entered, click the
Add Charge Code button and type the charge code.

Select the fax options you want:
Dial using To specify the telephone line to use.
Maximum fax speed To specify a maximum fax speed. Select
the speed from the list of options.
Listen to dial To turn on the WorkCentre speaker to monitor the
line tones.

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11-15

Using the ControlCentre
Print confirmation report To print a confirmation report after
each fax you send to the fax number.
Dial later To send faxes at a specific time. In the Dial later time
(hr:min) box, type the time using the format for either a 12- or
24-hour clock.
10 Click Use Mailbox ITU-T to set up any of the following options:
Subaddress To specify the subaddress location to send
documents to via a compatible remote fax machine.
Subaddress for polling To specify the subaddress location to
retrieve documents from (polling) via a compatible remote fax
machine.
Password (optional) To specify the password required for
Mailbox ITU-T communications.
11 Do one of the following:

•
•

Click OK to close the Speed Dial Entry dialog box.
Click Apply to preset another speed dial number.

12 Click Apply to set the options at the WorkCentre.

Editing a Speed Dial Number

11-16

Click the Phonebook icon.

Click the Speed Dial tab.

Click the Speed Dial number you want to edit, then click the Edit
button.

In the Speed Dial Entry dialog box, make the changes you want.
See Presetting a Speed Dial number for more information.

In the Speed Dial Entry dialog box, click OK.

Click Apply to set the options at the WorkCentre.

WorkCentre Pro 555/575

Using the ControlCentre
Deleting Speed Dial Numbers
1

Click the Phonebook icon.

Click the Speed Dial tab.

Click the Speed Dial number you want to delete.
Note: To delete all the Speed Dial numbers at once, click Clear
All.

Click Delete.

Click Apply to set the options at the WorkCentre.

Presetting a Group Dial Number
If you frequently send faxes to the same group of fax numbers, you
can save time by assigning the fax numbers to a Group Dial number.
When you use the group’s number, the WorkCentre will send the fax
to each group member. You can preset 50 Group Dial numbers.
Before you can preset a Group Dial number, your Phonebook must
contain preset Speed Dial numbers or One Touch key entries.
1

Click the Phonebook icon.

Click the Group Dial tab.

Click the Add button.
The Group Dial Entry dialog box opens.

In the Group Dial (0001-1999) box, select the number you want to
preset.

In the Name box, type the group’s name.

In the Entry from box, select from the following options:
Speed Dials To assign Speed Dial numbers from the displayed
list of preset numbers to the group.
One Touches To assign One Touch keys from the displayed list
of preset keys to the group.

From the list on the left side of the dialog box, click the Speed
Dial or One Touch key entry that you want to assign to the group,
then click the -- > button.
Note: To not assign the entry to the group, click the entry from
the Group Members list, then click the < -- button.

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11-17

Using the ControlCentre
8

Repeat steps 6 and 7 until you’ve assigned all the numbers you
want to the group.
Note: You can assign a maximum of 300 speed dial numbers or
68 One Touch key numbers to the group.

Do one of the following:

•
•

Click OK to close the Group Dial Entry dialog box.
Click Apply to preset another Group Dial number.

10 Click Apply to set the options at the WorkCentre.

Editing a Group Dial Number
1

Click the Phonebook icon.

Click the Group Dial tab.

Click the Group Dial number you want to edit, then click the Edit
button.

In the Group Dial Entry dialog box, make the changes you want.
See Presetting a Group Dial number for more information.

In the Group Dial Entry dialog box, click OK.

Click Apply to set the options at the WorkCentre.

Deleting Group Dial Numbers
1

Click the Phonebook icon.

Click the Group Dial tab.

Click the Group Dial number you want to delete.
Note: To delete all the Group Dial numbers at once, click Clear
All.

11-18

Click Delete.

Click Apply to set the options at the WorkCentre.

WorkCentre Pro 555/575

Using the ControlCentre
Saving a Phonebook to Your PC
You can save all your One Touch, Speed Dial, and Group Dial entries
to a single file.
1

Click the Phonebook icon.

Click the Save As button.
The Save Phonebook dialog box opens.

In the Save in box, select a location for the Phonebook.

In the File name box, type a name for the Phonebook.

Click Save.

Opening a Phonebook File
If you made changes to the Phonebook that is currently open, save it
before opening another Phonebook.
1

Click the Phonebook icon.

Click the Open File button.

In the Look in box, find the Phonebook’s location and then select
the Phonebook.

Click Open.

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11-19

Using the ControlCentre
Creating Mailboxes
The WorkCentre supports the ITU-T communications standard, which
enables you to create mailboxes. Using mailboxes, you can store
documents for fax machines to retrieve (poll), receive documents
from other fax machines, and set up relay communications. The
remote fax machines also must be set up with mailboxes using the
ITU-T standard.

Creating a Mailbox
1

Click the Mailbox icon.

Click the Add button.
The Mailbox Entry dialog box opens.

In the Mailbox number box, type a number for the mailbox.

In the Mailbox type box, select from the following options:
Confidential To clear a document from the mailbox after it’s
retrieved or printed. If there is a document in the mailbox and
another document is stored in the same mailbox, both documents
remain in the mailbox.
Bulletin Board To not clear a document from the mailbox after
it’s retrieved or printed. If another document is stored in the same
mailbox, it replaces the document currently in the mailbox.
Relay To use relay communications to transmit a document
stored in a mailbox to other fax numbers (end stations).

11-20

In the Password (optional) box, do one of the following,
depending on the mailbox type you are creating:

•

For a Confidential mailbox, type the password to be used for
local and remote secure document retrievals (polling
operations). Optionally, you can use the password for secure
transmissions.

•

For a Bulletin Board mailbox, type the password to be used
for local and remote secure transmissions and receptions.
Optionally, you can use the password for secure document
retrievals (polling operations).

•

For a relay mailbox, type the password to be used at the
initiating station.

If you are creating relay mailbox, do one of the following:

WorkCentre Pro 555/575

Using the ControlCentre

•

To specify a fax number for the end station, select Fax
number in the Entry from box. Type the number in the Fax
number box.

•

To specify a fax number from your Speed Dial numbers for
the end station, select Speed Dial in the Entry from box. Click
the Change button, select the Speed Dial number you want
to use, and click OK.

•

To specify a fax number from your One Touch entries for the
end station, select One Touch in the Entry from box. Click the
Change button, select the One Touch entry you want to use,
and click OK.

•

To specify a fax number from your Group Dial numbers for
the end station, select Group Dial in the Entry from box. Click
the Change button, select the Group Dial number you want to
use, and click OK.
Note: You must use a Group Dial number to transmit
documents to more than one end station.

Do one of the following:

•
•
8

Click OK to close the Mailbox Entry dialog box.
Click Apply to create another mailbox.

Click Apply to set the options at the WorkCentre.

To have the WorkCentre print a report each time it receives a
document in a mailbox, see Reception Reports setup.

Editing a Mailbox
1

Click the Mailbox icon.

Click the mailbox you want to edit, then click the Edit button.

In the Mailbox Entry dialog box, make the changes you want.
See Creating a mailbox for more information.

In the Mailbox Entry dialog box, click OK.

Click Apply to set the options at the WorkCentre.

WorkCentre Pro 555/575

11-21

Using the ControlCentre
Deleting a Mailbox
1

Click the Mailbox icon.

Select the mailbox you want to delete.
Note: To delete all the mailboxes at once, click Clear All.

Click Delete.

Click Apply to set the options at the WorkCentre.

Using Department Codes
You can control access to the WorkCentre by setting up a master
department code and individual department codes. The master
department code enables one person to create and change up to 49
individual department codes.
You might want to create a department code for each department in
your organization. After informing the individuals within each
department of their code, they must enter their code to use the
WorkCentre. You can print the Department Code Report for a record
of each department’s usage of the WorkCentre.

Setting up Department Codes
1

Click the General icon and then click the Department Code tab.
The Master Code Entry dialog box opens.

Type a five-digit code. Note the code you typed as it is required
to set up and change department codes.

Click OK.

Click the Add button.
The Department Code Entry dialog box opens.

In the Department ID (0-99) box, select the number to use for the
department.

In the Department code (00000-99999) box, type the five-digit
code you want to assign to the department.

In the Department name box, type the name you want to assign
to the department.

Do one of the following:

•
11-22

Click OK to close the Department Code Entry dialog box.
WorkCentre Pro 555/575

Using the ControlCentre

•
9

Click Apply to assign another department code.

Click Apply to set the options at the WorkCentre.

Note: To print the Department Code Report, on the WorkCentre’s
Access Panel, press MENU, 2, 3.

Changing a Department Code
1

Click the General icon and then click the Department Code tab.

If the Master Code Entry dialog box opens, type your five-digit
code and click OK.

Select the department code you want to edit or your master code,
then click the Edit button.
The Department Code Entry dialog box opens.

Change any of the following options:
Department ID Select a new department number.
Department code Type a new five-digit code.
Department name Type a new department name.

In the Department Code Entry dialog box, click OK.

Click Apply to set the options at the WorkCentre.

Deleting a Department Code
1

Click the General icon and then click the Department Code tab.

If the Master Code Entry dialog box opens, type your five-digit
code and click OK.

Select the department code you want to delete.
Note: To delete all the department codes at once, click Clear All.

Click Delete.

Click Apply to set the options at the WorkCentre.

WorkCentre Pro 555/575

11-23

Using the ControlCentre
Printing Reports
You can set up the WorkCentre to print a variety of reports to provide
you with information about fax transmissions and receptions. You can
also print the Settings Report, which lists the current defaults set on
the WorkCentre.

Activity Report Setup
The Activity Report provides information about the faxes sent and
received. It also includes the scan, print, drum, and toner counter.
You can set the WorkCentre to automatically print an Activity report
after 40 transmissions and receptions.
1

Click the Reports icon.

Click Activity report.

Click Apply to set the option at the WorkCentre.

You can also specify the type of information to print when you press
the Activity function key. See Setting the machine defaults.

Confirmation Reports Setup
You can set the WorkCentre to automatically print a report after each
transmission (Always) or after a failed transmission (On error), or to
not print a report (Never).
1
2

11-24

Click the Reports icon.
In the Confirmation box, select the option you want when faxing
documents using Direct Send (the WorkCentre sends each
document page as it is scanned).
In the Confirm send from memory box, select the option you want
when faxing documents using Memory Send (the WorkCentre
stores the complete document in memory before it is sent).
If you select either Always or On error, you can click Show first
fax page to have the WorkCentre print the first page of the fax on
the report.
In the Group send box, select the option you want when faxing
documents to a group.
If you select either Always or On error, you can click Show first
fax page to have the WorkCentre print the first page of the fax on
the report.
WorkCentre Pro 555/575

Using the ControlCentre
5
6

In the Group poll box, select the option you want when retrieving
documents from multiple remote machines using group polling.
Under the ITU-T Relay, choose the report setup for relay
communications.
Originator Select the option you want for relay transmissions
started at the initiating station. If you select either Always or On
error, you can click Show first fax page to have the WorkCentre
print the first page of the fax on the report.
Station Select the option you want for relay transmissions
received and retransmitted by the relay station. If you select
either Always or On error, you can click Show first fax page to
have the WorkCentre print the first page of the fax on the report.
Destination Select the option you want for relay transmissions
received by the end station. If you select either Always or On
error, you can click Show first fax page to have the WorkCentre
print the first page of the fax on the report.
Click Apply to set the options at the WorkCentre.

Reception Reports Setup
You can set the WorkCentre to automatically print a report whenever
a document is received in a mailbox or at a relay station.
1
2
3
4
5

Click the Reports icon.
Click Local to mailbox to print a report when a local mailbox
receives a document.
Click Remote to mailbox to print a report when a remote mailbox
receives a document.
Click ITU-T Relay station to print a report when a relay station
receives a document.
Click Apply to set the options at the WorkCentre.

Printing the Settings Report
The Settings Report lists the current defaults set on the WorkCentre.
1

Do one of the following:

•
•
2

From the File menu, click Print Settings Report.
From the toolbar, click the Print button.

In the Print Setup dialog box, click OK.

The WorkCentre prints the report.
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11-25

Using the ControlCentre
Saving the WorkCentre Settings
You can save the ControlCentre options you set and your Phonebook
to a file on your PC. If needed, the file provides you with a backup
copy of your WorkCentre settings. If you want to save your
Phonebook only, see Saving a Phonebook to your PC.

Saving WorkCentre Settings to a File
1

Do one of the following:

•
•

From the File menu, click Save Settings.
From the toolbar, click the Save button.

The Save As dialog box opens.
2

In the Save in box, select a location for the settings file.

In the File name box, type a name for the settings file.

Click Save.

Opening a Saved WorkCentre Settings File
1

Do one of the following:

•
•

From the File menu, click Open Settings.
From the toolbar, click the Open button.

The Open dialog box opens.
2

In the Look in box, find the file’s location and then select it.

Click Open.

If you have made changes to the current settings file and have
not saved them, a dialog box opens. Do one of the following:

•
•

Click Yes to save the changes.
Click No to not save the changes.

Creating a new WorkCentre Settings File
1

From the File menu, click New Settings.
The WorkCentre updates the ControlCentre with its current
settings.

11-26

In the ControlCentre, change any of the settings.

Save the new settings to a file. See Saving WorkCentre Settings
to a File.
WorkCentre Pro 555/575

Troubleshooting

Self Test
The self test enables you to understand the performance of the
machine and diagnose any problems it may have. You may be
requested to do this by a Xerox customer support center
representative.
To enter self test:
1. Press.

Auto test
1.Auto test

2.Individual test
3.Print test
2. Select the Self test option required.
To run the test automatically and test a number of functions of the
machine, press

To select individual test, press
want to run. The tests are:
ADF test - press

then

then select the test that you
, load the documents in the ADF

and start to feed the documents. After all the documents are fed,
the number of documents that have been scanned is displayed.
You will be prompted to confirm that the number of pages
scanned are correct.

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12-1

Troubleshooting
Key test - Press

then

. You will be asked to press all

the keys on the control panel and then press the Stop key at the
end of the test. You will receive an OK prompt if the test is
successful.
LED test - Press

then

. This test will turn on all the

then

. When you run this test please

control panel LEDs.
LCD test - Press

check that all the sections in the LCD are turned ON and then
turned OFF. You will be prompted to confirm that the test was
successfully completed.
Speaker test - Press
then
. You will be prompted to
select the various speaker volumes available and confirm that the
test was successful.
Switch test - Press

then

. During this test you will be

prompted to open and close the scanner cover, open and close
the machine top cover, pull out and push in the paper tray,
remove and replace the process unit, load the bypass tray with
paper and use the flip door.
Test print - Press

then

. When selected the machine

will print out a test document which can be checked for print
quality. This test uses the main paper cassette and does not pick
up the paper in the bypass cassette.
To print out a Self Test Report displaying the status of the Auto
test and the Individual tests, press

3. When you have completed the required Self Test, press Exit or
Stop to return to the Standby Mode.

12-2

WorkCentre Pro 555/575

Troubleshooting
Calling for Service
If you have an error with the machine and can not correct the error
using the tables, contact the Customer Support Center. Have
available the serial number of the machine and any messages
displayed.
Contact the support center at the following telephone number:

•
•
•

USA

1-800-821-2797

Canada

1-800-939-3768

South America

Contact your local service
provider.

•

Xerox Limited Markets

Refer to the Warranty Pack
for support center and
telephone numbers.

Error Messages and Codes
If an abnormal condition arises in the machine or an incorrect
operation is performed, an alarm signal is generated for about 4
seconds and a message to indicate the nature of the error is
displayed. If this happens, take corrective action per the following
table.
Error Message

Probable Cause

Corrective Action

BROKEN
REGISTRATION
PRESS [STOP]
CONFIRM DIAL
LIST

Phonebook numbers and
machine settings have been
deleted due to a power
failure, etc.

Press the Stop key to restore
the idle state. If the same
error message is displayed
again, reprogram the
machine.

COMM ERROR Retry

An error occurred during the
communication.

Retry the communication.

DOCUMENT IN
MEMORY

A document was received to
memory because printing
could not occur.

Add paper to the paper tray or
check for a paper jam. If a
paper jam exists, see the
“Paper Jam” section in User’s
Guide.

DOCUMENT JAM

A document jam occurred.

Remove the jammed
document. See the
“Document Jam” section in
User’s Guide.

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12-3

Troubleshooting

12-4

Error Message

Probable Cause

Corrective Action

DISPLAY QUALITY
IS POOR

Display quality of the
received document is poor.

Retry the transmission.

DRUM LIFE
WARNING

The drum counter has
reached 16,000 pages.

Replace the Drum Unit. See
Chapter C, “Replacing the
Drum Cartridge”.

ENTRY MEMORY
FULL

The maximum number of
Speed Dial, One Touch or
Group Dial numbers have
been used.

Delete some numbers.

FEATURE
UNAVAILABLE

The remote station does not Verify the remote station is
have the desired feature to
compatible with the desired
complete the communication. feature.

JOB MEMORY
FULL

The job reservation memory
area is full.

Wait until some jobs have
completed and try again.

LINE BUSY

Remote fax number is busy.

Retry the transmission.

LOAD DOCUMENT

A document is not fully
inserted into the Document
Support.

Reload the document.

LOWER PAPER
EMPTY

The lower paper tray is
empty.

Add paper to the Lower Paper
Tray. Ensure the Lower Paper
Tray is closed.

MEMORY FULL

The remaining memory
becomes full while storing
the document into memory.

Send the document in
sections, or use the Direct
Send Transmission Mode.

MEMORY
OVERFLOW

The memory became full
during a Transmission, etc.

Press the Stop key to cancel
the message then retry the
communication when
adequate residual memory is
gained.

NOT ALLOWED
NOW

The specified feature is not
enabled now.

Refer to the correct
procedure.

OUT OF TONER

The toner cartridge is empty.

Replace the toner cartridge.
See Chapter D, “Replacing
the Toner Cartridge”.

PAGE NUMBERS
DIFFER

The designated number of
pages does not match the
actual document.

Verify the designated number
is correct. If the document
misfed, resend the document.

WorkCentre Pro 555/575

Troubleshooting
Error Message

Probable Cause

Corrective Action

PAPER JAM XX or
RELOAD XX
PAPER

A paper misfeed was
detected or the paper size
specified in the settings is not
the same as the paper in the
tray.

Open the Top Cover and
remove the jammed paper or
change the setting to the
paper size currently in the
paper tray

"XX" is an error code.

See the User Guide.

PAPER TRAY
IS EMPTY

All paper tray
are empty.

Add paper to the paper tray.
Ensure the paper tray is
closed.

PIX ERROR

The image of the document
transmitted or received is
deficient.

Retry the communication.

POLLING ERROR

The password or Tel Number
in the Polling communication
is wrong.

Retry the communication with
the correct password or
Telephone Number.

PRINTER
PROBLEM

A power failure occurred
which resulted in loss of data
stored in memory.

A Power Failure list is printed
when power is restored. See
Chapter 9, “Reports”.

REPLACE DRUM

The drum unit has reached
the end of its life.

Replace the drum cartridge.
See Chapter D, “Replacing
the Drum Cartridge”.

TONER LOW

The toner cartridge is
approaching the end of its
life.

Replace the toner cartridge.
See Chapter D, “Replacing
the Toner Cartridge”.

TOP COVER IS
OPEN

The Top Cover is open.

Close the Top Cover.

UPPER PAPER
EMPTY

The upper paper tray is
empty.

Add paper to the upper paper
tray. Ensure the upper tray is
closed.

WARMING UP

The fuser heater must warm
up after periods of inactivity.

Wait approximately 40
seconds for the fuser heater
to warm up.

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12-5

Troubleshooting
Error Codes
Code

12-6

Probable Cause

Corrective Action

The Paper tray is Empty

Add paper to the tray. Ensure the
tray is closed.

A Paper Jam occurred.

Open the Top Cover, and clear the
copy paper jam. See the “Paper
Jam” section in User’s Guide.

A document jam occurred.

Remove the jammed document.
See the “Paper Jam” section in
User’s Guide.

Operator control panel or Top Cover, is
open.

Close the panel or cover.

A power failure occurred.

Check the Power Failure Report
and retry the operation.

File Error due to a Directory Error.

Call for Service.

The Stop key was pressed during the
communication.

Retry the operation.

The designated number of pages does
not match the actual document.

Verify the designated number is
correct. If the document misfed,
resend the document.

Polling Error. The security code does
not match.

Check the security code and retry
the operation.

The Free Memory is zero causing the
communication to stop.

Recover sufficient memory by
completing reserved job, then
retry the communication.

The remote party cannot be reached
even after redialing.

Confirm the telephone number is
correct, then retry the
communication.

Security mismatch in Relay or Mailbox
transmission. The functions of the
remote machine and yours do not
match.

Confirm the remote party’s
security code, password and
telephone number.

WorkCentre Pro 555/575

Troubleshooting
Code

Probable Cause

Corrective Action

No residual memory was remaining on
the remote party’s machine in a Relay
or Mailbox transmission.

Check the remote machine. Retry
the transmission.

B0
B1

The functions of the remote machine
and yours do not match.

Verify the remote station is
compatible, then retry the
communication.

B2
B3
B4
B5

Network communication problem.

Check the remote machine and
retry the operation.

C0
C1
C2
C3
C4

Picture signal problem.

Retry the operation.

D0
D1
D2

Communication error.

Retry the operation

Picture memory error.

Retry the operation.

Printer problem.

Call for service.

F0
F1

Communication error.

Turn power off, wait 3 seconds
and turn power on. Retry the
operation.

WorkCentre Pro 555/575

12-7

Troubleshooting
Status Code Table
A status code is displayed on some reports. The Code is displayed in
3 digits to the right of the Mode symbol.
CODE

Example:

G3 5 0 2

G3
Encoded Data
Line Density Data
Transmission Speed

12-8

MMR
8 pels/mm x 3.85/lines/mm
14400 bps

Transmission
Code Speed
Code

Line Density

Code

Encoding

2400 bps

8 pels/mm x 3.85 lines/mm

4800 bps

8 pels/mm x 7.7lines/mm

7200 bps

8 pels/mm x 15.4 lines/mm

MMR

9600 bps

JBIG

12000 bps

14400 bps

33600 bps

—
16 pels/mm x 15.4 lines/mm

WorkCentre Pro 555/575

Troubleshooting
Transmission Problems
When transmissions are not successful, check the items in the table
below. If you confirm these items are set up correctly and
transmissions are still unsuccessful, call for technical support.

Problem

Check Items

When you place a
document in the Document
Support, nothing happens.

• Have you inserted the document far enough into the
feeder?
• Is the power cord connected to the AC outlet?
• Is an error message displayed? If so, see the Error
Messages and Codes section in this chapter.
• Is the document size or thickness within
specification? See the User’s Guide, “Document
Specifications”.

When you press the Start
key in the Direct Send
mode, the message
“Dialing” or
“Communicating” does not
display.

• If you are transmitting “Off-hook”, press Start
before returning the handset* to the cradle.
• Is the modular cord of the fax machine
disconnected?
• Is the Dialing Mode of the machine set correctly?
See the User’s Guide, “Setting the Dial Mode”.
• Is the telephone functioning properly?
• Is there an error on the receiving side?

Documents misfeed;
skewed pages.

• Are the Document Guides adjusted to the document
width?
• Is the Control Panel fully closed?
• Does the document fall within specifications? See
the User’s Guide, “Document Specifications”.
• Is the Document Extension Support fully extended?

Documents misfeed;
2 pages feed at a time.

• Are too many pages loaded into the Document
Feeder? See the User’s Guide, “Document
Specifications” for maximum capacities.
• Does the document fall within specifications?
• Was the document forced too far into the Document
Feeder?
• Is the Document Extension Support fully extended?
• Have you cleaned the Retard Pad and Rollers? See
Chapter D, “Maintaining the Product”.

* Not available in all markets.

WorkCentre Pro 555/575

12-9

Troubleshooting
Problem

Check Items

The remote station
receives a blank or
elongated printout.

• Was the document loaded incorrectly with its
printed side up?
• Is the Control Panel fully closed?

The sending procedure
was completed correctly
but nothing happened at
the receiving end.

• Is the remote machine able to communicate with a
G3 facsimile? The WorkCentre can communicate
with G3 facsimiles but not G2 or G4.

Documents cannot be
transmitted overseas.

• Set the Fax Speed to transmit the document at a
slower speed. See Chapter 2, “Setting up the
Phonebook”.

Reception Problems
When receptions are not successful, check the items in the following
table. If you confirm these items are set up correctly and receptions
are still unsuccessful, call for technical support.
Problem

Check Items

When you are to receive a
document via the Manual
Reception mode, the fax is
not received when the
Start key is pressed.

• Did you return the handset* to its cradle before
pressing Start? If so, you must press Start before
you hang up.
• Is there a document in the Document Support on
your machine? If so, remove it by pressing the Stop
key.
• Is the modular cord connected?
• Is the power cord connected?
• Does the Paper Tray have paper?
• Is the Top Cover fully closed?
• Is there an error on the sending machine?

The received fax will not
feed out.

• Is the Top Cover fully closed?

After placing paper in the
Paper tray, the Paper
Empty message continues
to display.

• Is the paper installed correctly? See Chapter D,
“Replacing the Paper”.

* Not available in all markets.

12-10

WorkCentre Pro 555/575

Troubleshooting
Problem

Check Items

The received document is
too dark and difficult to
read. Unnecessary lines
are printed.

• Is the original document on the sending side of poor
quality? Check with the remote station.
• Is there a problem with the remote machine?
• Does the same problem happen when you copy a
document? If so, clean the Recording Unit. See
Chapter D, “Maintaining the Product”.

The paper is fed out but
nothing is printed.

• Is the machine out of toner?
• Is the document on the sending side loaded
correctly?

Paper jams occur
frequently.

• Is the Paper Tray fully closed?
• Does the document fall within specifications? See
the User’s Guide, “Document Specifications”.

Machine answers incoming
call but will not receive.

• If Refuse Junk Mail is On the machine will only
receive for other machines listed in your dial
directory phonebook.

Image Quality
If the Document Scanner or Recording Unit is dirty, the quality of your
transmitted or received images can be poor. It is recommended that
these areas are cleaned regularly. Refer to Chapter D, “Maintaining
the Product” for detailed cleaning procedures.

WorkCentre Pro 555/575

12-11

Troubleshooting

12-12

WorkCentre Pro 555/575

Installing Options

This appendix contains the steps for installing the optional
handset and paper tray.
Installing the Optional Handset (not available in all countries)
1. Check the contents of the option installation kit.

2. Open the Control Panel cover.

WorkCentre Pro 555/575

A-1

3. Press the Top Cover Open button and open the top cover.

4. Click the handset support bracket into place and close the two
covers.

A-2

WorkCentre Pro 555/575

5. Slide the retaining clip for the base unit into the slots on the rear
of the unit.

6. Position the base unit on the support bracket.

WorkCentre Pro 555/575

A-3

7. Plug one end of the handset cord into the base unit.

8. Plug the other end of the handset cord into the handset.

A-4

WorkCentre Pro 555/575

9. Plug the telephone cord into the base unit.

10. Plug the other end of the telephone cord into the handset socket
on the rear of the machine.

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A-5

11. Press the plastic covers into position in order to retain the
handset cord.

A-6

WorkCentre Pro 555/575

Installing the Optional Paper Tray
The Optional Paper Tray installation kit contains a base unit and a
paper tray.
1. Check the contents of the installation kit.
2. Locate the mounting pegs on the base unit.

3. Remove the Document Output tray, the Paper Tray and the
Bypass Tray.

WorkCentre Pro 555/575

A-7

4. Position the machine over the mounting pegs on the base unit.

5. Lower the machine onto the base unit.

A-8

WorkCentre Pro 555/575

6. Press down and latch the base of the optional paper tray.

7. Load a full packet of paper into the optional paper tray.

WorkCentre Pro 555/575

A-9

8. Place the cover on the optional paper tray.

9. Insert the optional paper tray into the base unit.

A-10

WorkCentre Pro 555/575

10. Replace the Paper Tray, Document Output Tray and Bypass Tray.

WorkCentre Pro 555/575

A-11

A-12

WorkCentre Pro 555/575

Ordering Supplies

Ordering Supplies
To order supplies, contact the Xerox supplies center at the following
number:

•
•
•

USA
– Supplies center
– Fax number

1-800-822-2200
1-800-338-7020

Canada
– French
– English

1-800-668-0133
1-800-668-0199

Europe
– Call your local sales and service provider.

Supplies:
Item

Part Number

Paper (letter size, 20 lb.)

3R721 (Xerox 4024)

Paper (legal size, 20 lb.)

3R727 (Xerox 4024)

Paper (A4, 80 g/m²)

3R91720 (Xerox Limited)

Drum Cartridge (Americas)

113R00457

Drum Cartridge (Europe)

113R00456

(Both kits include the ADF retard
pad which should be replaced at
the same time)

WorkCentre Pro 555/575

Toner Cartridge (Americas)

106R00402

Toner Cartridge (Europe)

106R00401

B-1

Options:
Item

Part Number

Optional Paper Tray

B-2

Americas (letter))

98S04391

Europe (A4)

98S04389

WorkCentre Pro 555/575

Ordering Supplies Automatically
The Automatic Supplies Ordering feature allows you to have the
machine automatically send a report to a specified fax number
(normally a supplies center) when the machine is out of toner or the
drum life is low. This will ensure that supplies are available when
needed and will minimize ordering time.
Supplies can be ordered through the customer’s internal supplies
center, through a dealer or even through Xerox Supplies. This is
determined when the order center fax number is input. You may also
want the flexibility to make bulk orders in order to gain quantity
discounts when dealing directly with the Xerox supplies center.

Setting-up Automatic Supplies Ordering
Automatic Supplies Ordering is a three stage process, you need to
setup details of the destination where the order will be sent, you need
to set up details of the supplies to be ordered and you need to provide
your ordering details. Once you have completed the process, you can
print a copy of the order form.

Setting up the destination
To set the destination details:
1. Press:
Menu

Supplies order setup
1.Destination setup
2.Supplies
3.Other information
4.Image print

WorkCentre Pro 555/575

B-3

2. Press

.
Destination setup
Enter fax number

3. To enter a One Touch, press the One Touch key.
To use the Numeric Keypad, enter the number and press Enter.
To use Speed Dial or Alpha Dial, press Phonebook. Select
or

, enter the Speed Dial number or select the Alpha name,

and press Enter.
4. The menu selection screen redisplays. Press Exit or Stop to
return to the Standby Mode.

Entering the part details
To set the part details:
1. Press:
Menu

Supplies order setup
1.Destination setup
2.Supplies
3.Other information
4.Image print
2. Press

.
Select supplies
1.Toner
2.Drum

B-4

WorkCentre Pro 555/575

Press

to enter Toner or

to enter Drum.
xxxxx ordering
1.Select auto order
2.Enter part number
3.Enter quantity

3. Press

then

to order automatically.

Enter part number
Part # (20 max) :

4. Press

then

and use the keypad to enter the part

number of the toner or drum.

Enter quantity
Quantity (1-99) :

5. Press

then

and use the keypad to enter the quantity

required.
6. The menu selection screen redisplays. Press Exit or Stop to
return to the Standby Mode.

WorkCentre Pro 555/575

B-5

Entering ordering details
To set the ordering details:
1. Press:
Menu

Supplies order setup
1.Destination setup
2.Supplies
3.Other information
4.Image print
2. Press

Other information
1.Customer number
2.Contact name
3.Contact tel number
4.Ship to name
5. Ship to address

Enter customer number
Number (20 max) :

3. Press

B-6

and use the keypad to enter your customer number.

WorkCentre Pro 555/575

Enter contact name
Name (40 max) :

Press

and use the keypad to enter the contact name.

Enter tel number
Tel number (32 max) :

Press

and use the keypad to enter the contact telephone

number.
Enter ship to name
Name (40 max) :

Press

and use the keypad to enter the name to whom the

items will be despatched.
Enter ship address
Address (64 max) :
Press

and use the keypad to enter the shipping address for

items.
4. The menu selection screen redisplays. Press Exit or Stop to
return to the Standby Mode.

WorkCentre Pro 555/575

B-7

Printing the order form
To print the order form:
1. Press:
Menu

Supplies order setup
1.Destination setup
2.Supplies
3.Other information
4.Image print
2. Press

. The order form will print.

3. The menu selection screen redisplays. Press Exit or Stop to
return to the Standby Mode.

B-8

WorkCentre Pro 555/575

Maintaining the Product

Replacing the Paper
When the machine runs out of paper, “PAPER TRAY IS EMPTY”
displays and printing stops. Replace the paper using the following
procedure:
Bypass Tray:
1. Pull up the Document Output Tray and open the Paper Guide.

Document
Output Tray

Paper Guide
01

WorkCentre Pro 555/575

C-1

2. Insert one sheet of paper on the Bypass Tray.

One Paper

CAUTION
Do not insert more than one sheet of paper on the
Bypass Tray.
It will cause a paper jam.
3. Adjust the Paper Guides so that both sides of the paper are
secure.
4. Return the Document Output Tray.

Document
Output Tray

Paper Guide
03

C-2

WorkCentre Pro 555/575

Paper Tray:
1. Pull up the Document Output Tray and remove the Bypass Tray.
Document
Output Tray

Bypass Tray
04

2. Open the Paper Guides.

Paper Guide

WorkCentre Pro 555/575

C-3

3. Do not fan the paper. Make sure that the corners of paper are
neatly aligned.

4. Insert up to 250 sheets into the Paper Tray.
Secure the stack by adjusting the Paper Guides.

Paper Guide
Paper Guide
Paper
07

C-4

WorkCentre Pro 555/575

CAUTION
To avoid paper jams, do not exceed the upper limit
line on the Paper Guides.

Paper Guide
Upper Limit Line
08

Replace the Bypass Tray and Document Output Tray.
Document
Output Tray

Bypass Tray

WorkCentre Pro 555/575

C-5

To set the paper size:
1. Press:
Menu

Paper size (Tray 1)
1.LT
2.A4
3.LG
2. Select the paper size:
To select Letter size, press
To select A4, press

To select Legal size, press

3. The menu selection screen redisplays. Press Exit or Stop to
return to Standby Mode.

Note:

When the Optional Paper Tray is installed, the following
screen appears after selecting the paper size in step 2.

Paper size (Tray 1)
1.LT
2.A4

To select Letter size, press
To select A4, press

Then go to step 3.

C-6

WorkCentre Pro 555/575

Feeding Envelop Stock
How a particular envelope performs in the WorkCentre Pro 555/575
depends largely on the quality of the envelope. Envelopes come in
many sizes, materials and styles. Before ordering or purchasing a
large supply of any particular envelope, Xerox advises a short printing
test of the candidate envelope through the WorkCentre Pro 555/575
to be sure that the type of envelope performs satisfactorily.
To achieve continuous high-quality performance from the WorkCentre
Pro 555/575, you need both quality-manufactured envelopes and
careful, experienced use of the WorkCentre Pro 555/575.
CAUTION
Envelope characteristics are subject to change
based on the supplier, and on the particular batch of
envelopes from the same supplier ordered at
different times.
To assure maximum performance, select envelopes with the following
characteristics:

•
•

Commercial, official, or business envelopes with diagonal seams.

•

Grain direction: diagonal or straight (diagonal is preferred to
maximise stiffness)

•

Adhesive: must not melt, offset, or emit hazardous chemicals
when heated in excess of 195°C/383°F

•
•

Curl: should not have visible levels of curl.

•

Must be square and straight

Basic weight of 90gsm/24lbs for substrate papers of varying
grades.

Must not be wrinkled, have localised curl (around adhesive area)
or damaged in any way

Avoid envelopes with:

•
•
•
•

WorkCentre Pro 555/575

Mechanical closures (tie strings or snaps)
Transparent windows
Folds that are not completely creased
Peel-off (strip release) adhesive strips

C-7

Replacing the Toner Cartridge
The TONER IS LOW message is displayed when the Toner Cartridge
needs to be replaced. If printing continues, a long tone sounds, the
OUT OF TONER message displays, and printing stops.
CAUTION
Only replace the Toner Cartridge after TONER IS
LOW or OUT OF TONER displays. If the Toner
Cartridge is replaced prematurely, print quality
problems can occur.
To replace the Toner Cartridge:
1. Push the Top Cover Open Button to the Top Cover and Open the
Top Cover.

Top Cover

Top Cover
Open Button

C-8

WorkCentre Pro 555/575

2. Remove the Toner Cartridge.

Handle
Toner Cartridge

CAUTION
Always hold the Toner Cartridge by the green
handles.
3. Remove the new Toner Cartridge from the box it comes packed
in.
Holding it firmly with both hands, rock it left and right, forward and
back in the directions indicated by the arrows in the picture.

WorkCentre Pro 555/575

C-9

4. Holding onto the Toner Cartridge’s handle, lower it into the
machine. Make sure that the four pins (two on each side) fit into
the grooves inside the machine.
Color coordinated “2” labels have been affixed to the Toner
Cartridge and to the inside of the machine. Install the Toner
Cartridge by aligning these labels.

The cartridge will click into place when it is completely installed.

C-10

WorkCentre Pro 555/575

5. Press down on the Top Cover until a “Click” is heard to ensure the
latches engage.
Top Cover

6. Verify the display has returned to the Standby Mode.

WorkCentre Pro 555/575

C-11

Replacing the Drum Cartridge
The Drum Cartridge requires replacement when the DRUM LIFE
WARNING is displayed.
CAUTION
Do not expose the green drum to light for more than
3 minutes. Never expose the drum to direct sunlight
or touch the drum. Damage or poor print quality may
result.
To replace the Drum Unit:
1. Push the Top Cover Open Button to the Top Cover and open the
Top Cover.

Top Cover

Top Cover
Open Button

C-12

WorkCentre Pro 555/575

2. Remove the Toner Cartridge and the Drum Cartridge.

Handle
Toner Cartridge

Drum
Cartridge

Handle

Note:

Immediately wrap the Drum Cartridge with a cloth to
protect it against overexposure to light.

CAUTION
Always hold the Drum Cartridge and Toner Cartridge
by the green handles. Do not expose the green drum
to light for more than 3 minutes. Never expose it to
direct sunlight or touch the green drum. Damage or
poor print quality may result.

WorkCentre Pro 555/575

C-13

3. Remove the Drum Cartridge from the box it comes packed in.
4. Install the Drum Cartridge into the machine, aligning the guides of
the cartridge with the grooves inside the machine.
Color coordinated “1” labels have been affixed to the Drum
Cartridge and to the inside of the machine. Install the Drum
Cartridge by aligning these labels.

Book

Make sure the Drum Cartridge is inserted inside the machine as
far as it will go.

C-14

WorkCentre Pro 555/575

5. Holding onto the Toner Cartridge’s handle, lower it into the
machine. Make sure that the four pins (two on each side) fit into
the grooves inside the machine.
Color coordinated “2” labels have been affixed to the Toner
Cartridge and to the inside of the machine. Install the Toner
Cartridge by aligning these labels.

The cartridge will click into place when it is completely installed.

WorkCentre Pro 555/575

C-15

6. Press down on the Top Cover until a “Click” is heard to ensure the
latches engage.
Top Cover

Verify the display has returned to the Standby Mode.
To reset the counter of the Drum Cartridge.
Perform the following procedure to reset the Drum Cartridge counter
after you replace the Drum Cartridge.
1. Press:
Menu

Change drum
2.No
1.Yes

2. Press

.
Change drum
Are you sure?

C-16

WorkCentre Pro 555/575

3. Press Enter.
Completed

4. Press Stop to return to the Standby Mode.

Note:

Make sure to reset the counter when you replace the Drum
Cartridge.
Never perform this operation on any other occasions.

A new ADF Retard Pad is included with the Drum Cartridge kit and
should be installed at the same time as the Drum Cartridge. Continue
on to the ADF replacement procedure.

WorkCentre Pro 555/575

C-17

Replacing the ADF Retard Pad
Note:

The ADF retard pad is included in the Drum Cartridge Kit.

Follow the instructions below to replace the ADF retard pad.
1. Open the Control Panel Cover and locate the retard pad.

C-18

WorkCentre Pro 555/575

2. Remove the retard pad by releasing the latch at the base of the
retard pad and rotating the pad upwards.

3. When it is in the horizontal position, pull out the retard pad.

WorkCentre Pro 555/575

C-19

4. Replace the retard pad.

5. Rotate the retard pad downwards and press until it clicks into
place.

6. Close the control panel cover.

C-20

WorkCentre Pro 555/575

Cleaning the Machine
Cleaning the Cabinet
Wipe the machine with a damp cloth to remove dust and fingerprints.
Use water to dampen the cloth. Do not use chemicals for cleaning, as
this can cause discoloration or damage to the finish of the machine.

WorkCentre Pro 555/575

C-21

Cleaning the Document Scanner
The quality of scanned images deteriorates if the Document Scanner
becomes dirty.
Use the following procedure to clean the Scanner components:
1. Open the Control Panel Cover.
2. Wipe the glass surface and the guide with a soft dry cloth (lens
cleaner cloth).
If the surfaces require moisture to remove the dirt, use a cloth
slightly dampened with water to remove the dirt, followed by a dry
cloth to remove streaks.
Control Panel
Cover
Guide

Glass Surface

C-22

WorkCentre Pro 555/575

3. Wipe the Retard Pad and the rollers with a dry cloth.
If the surfaces require moisture to remove the dirt, use a cloth
slightly dampened with water to remove the dirt, followed by a dry
cloth.
Control Panel
Cover
Retard Pad

4. Close the Control Panel Cover.

WorkCentre Pro 555/575

C-23

Cleaning the Paper Pickup Roller and Paper Guide
Clean the following parts of the machine when you replace the Toner
Cartridge or the Drum Cartridge:

•

Paper Guide — The Paper Guide is located at the bottom of the
machine chamber.

•

Paper Pickup Roller — The Paper Pickup Roller is located at
the bottom of the machine chamber.

Use the following procedure to clean the Paper Guide and Paper
Pickup Roller:
1. Push the Top Cover Open Button to the Top Cover and open the
Top Cover.
WARNING
Do not touch the fuser housing inside the machine. The fuser
housing is extremely hot while the machine is operating.

Top Cover

Top Cover
Open Button

C-24

WorkCentre Pro 555/575

2. Remove the Toner Cartridge and the Drum Cartridge.

Handle
Toner Cartridge

Drum
Cartridge

Handle

Note:

Immediately wrap the Drum Cartridge with a cloth to
protect it against overexposure to light.

WorkCentre Pro 555/575

C-25

3. Pull up on the Paper Guide that protects the paper pickup roller
located at the bottom of the machine chamber.

Paper Guide

4. Wipe the Paper Pickup Roller and Paper Guide with a dry cloth.
If the surfaces require moisture to remove the dirt, use a cloth
slightly dampened with water to remove the dirt, followed by a dry
cloth.

Paper Guide

Paper Pickup
Roller

C-26

WorkCentre Pro 555/575

5. Install the Drum Cartridge into the machine, aligning the guides of
the cartridge with the grooves inside the machine.
Color coordinated “1” labels have been affixed to the Drum
Cartridge and to the inside of the machine. Install the Drum
Cartridge by aligning these labels.

Book

Make sure the Drum Cartridge is inserted inside the machine as
far as it will go.

WorkCentre Pro 555/575

C-27

6. Holding onto the Toner Cartridge’s handle, lower it into the
machine. Make sure that the four pins (two on each side) fit into
the grooves inside the machine.
Color coordinated “2” labels have been affixed to the Toner
Cartridge and to the inside of the machine. Install the Toner
Cartridge by aligning these labels.

The cartridge will click into place when it is completely installed.

C-28

WorkCentre Pro 555/575

7. Press down on the Top Cover until a “Click” is heard to ensure the
latches engage.
Top Cover

8. Verify the display has returned to the Standby Mode.

WorkCentre Pro 555/575

C-29

C-30

WorkCentre Pro 555/575

Data Sheet

Item

Specification

Document Size

Width:

8.5 in. max. (216 mm) max.
5.8 in. min. (148 mm) min.

Length:

16.5 in. max. (420 mm) max.
3.9 in. min. (100 mm) min.

Max capacity of the
Document Tray (20 lb.)

30 sheets (letter size / A4)

Copy Paper Size

Letter:

Width 8.5 in. (216 mm) x 11.0 in. (280mm)

Legal:

Width 8.5 in. (216 mm) x 14.0 in. (356 mm)

A4:

Width 8.3 in. (210 mm) x 11.7 in. (297 mm)

Paper Tray Capacity
80 gsm (20 lb.)

Main Tray
250 sheets
Bypass Tray
1 sheet
Optional Tray 500 sheets

Copy Output Tray
Capacity 80 gsm
(20 lb.)

Letter/A4: Up to 250 sheets per tray (with the
recommended paper)

Effective Scanning
Width

8.5 in. (216 mm)

Effective Printing Width

A4:

7.9 in. (201 mm)

Letter:

8.1 in. (207 mm)

Compatibility
Communication Modes

WorkCentre Pro 555/575

Legal:

Up to 100 sheets per tray (with the
recommended paper)

ITU-T G3/ECM

D-1

Item

Specification

Scanning Resolution

Standard

8x3.85 dpm (203x98 dpi)

Fine

8x7.7 dpm (203x196 dpi)

Superfine

8x15.4 dpm (203x392 dpi)

Superfine/Photo
Transmission Rate

16x15.4 dpm (406x392)

WorkCentre Pro 555

14.4 Kbps

WorkCentre Pro 575

33.6 Kbps

Encoding Systems

JBIG/MMR/MR/MH

Printing Method

Electrophotography and Laser Printing

Machine Type

Desk-top type with both transmission/reception
functions

Number of
Connectable Lines

1 line

Printer Emulation

600 x 600 dpi printing
406 x 392 dpi Fax/Copy

PC Operating
Environment

Windows 95/98 or NT 4.0

Printer Driver

Xerox Driver Software

PC Interface

Bi-directional Parallel (Centronics 36 pin connector
IEEE1284 compliant)

PC Connectivity

PC fax software
TWAIN Compatible Scanner

Power Required

90V/140V AC, 45-65 Hz
196V/264V AC, 45-65 Hz

D-2

Power Consumed

Max. 700 W (operating), about 17 W or less (standby
in Power Saver mode) Super Power Saver = 2W

Unit Dimensions

Width:

19.43” (493.5mm)

(see Chapter 2 of the
User’s Guide for Space
Requirements

Depth:

22.28” (566mm)

Height:

17.13” (435mm)

WorkCentre Pro 555/575

Item

Specification

Weight

Less than 18 Kg (40 lb) without the optional paper tray

Drum Life

20,000 Prints

Toner Cartridge Yield

The yield of the Initial Toner Cartridge supplied with the
Process Unit is 3000 prints. Supply Toner Cartridge
yield is 6000 prints, assuming 4% print coverage.

Memory Jobs

100

Department Codes

Group Numbers

Pro 555
Pro 575

Input Mailbox

100 boxes

One Touch Numbers

Pro 555
Pro 575

20
38

Speed Dial Numbers
(relay Off)

Pro 555
Pro 575

100
150

Memory

Pro 555 - 1.2 Mb

25 groups
50 groups

Pro 575 - 3.2 Mb
Storage is by JBIG encoding method.
Image quality

Standard, Fine, Superfine, Photo

Memory backup

Up to 72 hours

WorkCentre Pro 555/575

D-3

D-4

WorkCentre Pro 555/575

E
Safety Certification and Environmental
Compliance

Your Xerox product and supplies have been designed and tested to
meet strict safety requirements. These include safety agency
examination and approval, and compliance to established
environmental standards. Please read the following instructions
carefully before operating the equipment and refer to them as needed
to ensure the continued safe operation of your machine. The safety
testing and performance of this product have been verified
using Xerox materials only.
Follow all warnings and instructions marked on or supplied with the
product.
* Symbology: !
= General warning alerts user to the risk of
personal damage. Example of specific
warning
= Warning Heated Surface
Unplug this equipment from the wall outlet before cleaning. Always
use materials specifically designated for this product. Use of other
materials may result in poor performance and could create a
hazardous situation.
Do not use aerosol cleaners. Follow the instructions in this User
Guide for proper cleaning methods.
Never use supplies or cleaning materials for purposes other than
what they were intended. Keep all supplies and materials out of reach
of children.
Do not use this product near water, wet locations, or outdoors.
Do not place this product on an unstable cart, stand or table. The
product may fall, causing personal injury or serious damage to the
copier

WorkCentre Pro 555/575

E-1

WARNING
This product must be earthed
This product is equipped with a 3-wire grounding type plug (e.g., a
plug having a third grounding pin). This plug will fit only into a
grounding-type power outlet. This is a safety feature. To avoid risk of
electric shock, contact your electrician to replace the receptacle if you
are unable to insert the plug into the outlet. Never us a grounding
adapter plug to connect the copier to a power source receptacle that
lacks a ground connection terminal.
This product should be operated from the type of power source
indicated on the marking label. If you are not sure of the type of power
available, consult your local power company.
Do not allow anything to rest on the power cord. Do not locate the
product where persons will step on the cord.
Your equipment is equipped with an energy saving device to
conserve power when the machine is not in use. The machine may
be left on continuously.
Slots and Openings in the cabinet and in the back and sides of the
product are provided for ventilation. To ensure reliable operation of
the product and to protect it from overheating, these openings must
not be blocked or covered. The product should never be located near
or over a radiator or heat register. This product should not be placed
in a built-in installation unless proper ventilation is provided.
Never push objects of any kind into the slots of the product as they
may touch dangerous voltage points or short out parts which could
result in a fire or electric shock.
Never spill liquid of any kind on the product.
Never remove covers or guards that require a tool for removal, unless
directed to do so in a Xerox approved maintenance kit.
Never defeat interlock switches. Machines are designed to restrict
operator access to unsafe areas. Covers, guards and interlock
switches are provided to ensure that the machine will not operate with
covers opened.
Use of an extension cord with this product is not recommended
or authorized. Users should check building codes and insurance
requirements if a properly earthed extension cord is to be used.
Ensure that the total ampere ratings of the products plugged into the

E-2

WorkCentre Pro 555/575

extension cord do not exceed the extension cord ampere rating. Also,
make sure that the total amperage of all products plugged into the
wall outlets does not exceed the outlet rating.
Do not put your hands into the fuser area, located just inside the exit
tray area, as you may be burned.
Ozone: This product produces ozone during normal operation. The
ozone produced is dependent on copy volume and is heavier than air.
Providing the correct environmental parameter, as specified in the
Xerox installation procedures, ensure that concentration levels meet
safe limits.
If you need additional safety information concerning the copier or
Xerox supplied materials you may call the following number:
Europe: +44 (0)1707 353434
USA: 1800 928 6571

Laser Safety Information
This equipment is certified as a Class 1 laser product under the U.S.
Department of Health and Human Services (DHHS) Radiation
Performance Standard according to the Radiation Control for Health
and Safety Act of 1968. This means that the facsimile does not
produce hazardous laser radiation.
All laser light emitted inside the facsimile is completely confined
within protective housings when any part of the facsimile is opened.
This means that the facsimile is safe to use during normal operation
and maintenance.
WARNING
Adjustment or performance of procedures other
than those specified herein may result in
hazardous laser exposure. Only trained and
qualified personnel may open covers or remove
parts that are not explicitly shown and described
in the WorkCentre Pro 555/575 User’s Guide as
being accessible to the operator.
The Center for Devices and Radiological Health (CDRH) of the U.S.
Food and Drug Administration implemented regulations for laser
products in 1976. These regulations apply to laser products

WorkCentre Pro 555/575

E-3

manufactured from August 1, 1976. Compliance is mandatory for
products marketed in the United States. The WorkCentre Pro is in
compliance with the CDRH regulation.
The equipment also complies with laser product performance
standards set by governmental, national and international agencies
as a Class 1 Laser Product.

Third Party Certification
The Xerox WorkCentre Pro 555/575 is certified by various bodies in
compliance with national and international safety standards.
120v 60Hz Nominal Markets:
Underwriter Laboratories Inc., UL 1950, Third Party Edition, within
reciprocity agreements which include requirements for Canada.
230v, 50 Hz Nominal Markets:
IEC950: 1991 including A1, A2, A3 and A4.
The Xerox WorkCentre Pro 555/575 is manufactured under an ISO
9002 quality registration scheme.

Radio Frequency Emissions USA
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off an
on, the user is encouraged to try to correct the interference by one or
more of the following measures:

E-4

•
•
•

Reorient or relocate the receiving antenna.

•

Consult the dealer or an experienced radio/TV technician for
help.

Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.

WorkCentre Pro 555/575

Changes or modifications to this equipment not specifically approved
by the Xerox Corporation may void the users authority to operate this
equipment.
WARNING
Shielded cables must be used with this equipment to
maintain compliance with FCC regulations

WorkCentre Pro 555/575

E-5

European Certification
Approvals and Certification

The CE marking applied to this product symbolizes Xerox Limited
Declaration of Conformity with the following applicable Directives of
the European Union as of the dates indicated:
January 1, 1995: Council Directive 73/23/EEC amended by Council
Directive 93/68/EEC, approximation of the laws of the member states
related to low voltage equipment.
January 1, 1996: Council Directive 89/336/EEC, approximation of
the laws of the member states related to electromagnetic
compatibility.
March 9, 1999: Council Directive 99/5/EEC approximation of the laws
of the member states related to R&TTE.
A full declaration, defining the relevant directives and referenced
standards can be obtained from your Xerox Limited representative or
by contacting:
Xerox Limited Environmental Health and Safety,
Xerox Limited Technical Centre,
PO Box 17,
Bessemer Road,
Welwyn Garden City,
Herts AL7 1HE, England
Telephone: +44(0)1707 353434
WARNING
This product is certified manufactured and tested in
compliance with strict safety and radio frequency
interference regulations. Any unauthorized alteration which
includes the addition of new functions or the connection of
external devices may impact this certification. Please
contact your local Xerox Limited representative for a list of
approved accessories.
E-6

WorkCentre Pro 555/575

WARNING
In order to allow this product to operate in proximity to
industrial, Scientific and medical (ISM) equipment, the
external radiation from the ISM equipment may have to be
limited or special mitigation measures taken.
WARNING
Shielded cables must be used with this equipment to
maintain compliance with Council Directive 89/336/EEC.

UK Electricity at Work Regulation
The Electricity at Work Regulation 1989 came into force in England
and Wales on the 1 April 1990. This 1989 Regulation places a duty on
all employers and self-employed persons to ensure the electrical
system in their premises are constructed, maintained and operated in
such a manner as to prevent, so far as reasonably practical, danger.
This includes ensuring all electrical equipment connected to such
electrical systems are safely constructed, maintained and operated.
All Xerox equipment have been designed to exacting safety
standards. They have all undergone a variety of stringent safety tests
including earth bond, insulation resistance and electrical strength
tests. Xerox Limited manufacturing plants have been awarded ISO
9000 quality certification and are subject to regular audits by the
British Standards Institution or equivalent national standards body.
Xerox equipment which has been properly and regularly serviced and
maintained should not have to undergo additional specific safety tests
pursuant to the 1989 Regulation. Customers wishing to complete
safety testing should contact Xerox Limited Technical Centre (see
page 1) for advice prior to any test implementation.
Xerox equipment should, however, be properly and regularly serviced
and maintained at all times.
QUESTION: What is the Electricity at Work Regulation?
ANSWER: The Electricity at Work Regulation 1989 came into force in
England and Wales on the 1 April 1990. This 1989 Regulation places
a duty on all employers and self-employed persons to ensure the
electrical systems in their premises are constructed, maintained and
operated in such a manner as to prevent, so far as reasonably
WorkCentre Pro 555/575

E-7

practicable, danger. This includes ensuring all electrical products
connected to such electrical systems are safely constructed,
maintained and operated.
QUESTION: Does Xerox Limited comply with the Electricity at
Work Regulation?
ANSWER: The regulation places a duty on all employers and
self-employed persons to ensure the electrical systems in their
premises are, effectively safe.
The regulation does not impose on, amongst others, manufacturers
or suppliers of such electrical systems. However, rest assured that all
Xerox equipment which Xerox Limited and its authorized distributors
supplies to customers, conform with all the relevant safety legislation
and standards.
QUESTION: Is Xerox equipment safe?
ANSWER: All Xerox equipment supplied by Xerox Limited and their
authorized distributors conform to all relevant safety legislation and
standards.
QUESTION: Is the Xerox equipment in my premises safe?
ANSWER: All Xerox equipment supplied by Xerox Limited and their
authorized distributors conform to all relevant safety legislation and
standards. However, like all electrical equipment, they have to be
regularly serviced and maintained by competent persons.
Xerox Limited Customer Service Engineers ensure Xerox equipment
is serviced and maintained to exacting Xerox safety standards. If you
would like your Xerox equipment to be serviced and maintained to
such high standards, please contact your local Xerox Limited
Customer Service Organization. They will be pleased to assist you.
QUESTION: Does the Xerox equipment in my premises comply
with the Electricity at Work Regulations?
ANSWER: All employers and self-employed persons must ensure
that the electrical systems in their premises are safe. This will include
ensuring Xerox equipment in such premises is safe.
Xerox Limited’s Product Safety function has prepared a guide which
contains a list of tests which may be completed by your Xerox Limited
Customer Service Organization. THESE TESTS MUST BE
CARRIED OUT ONLY BY PERSONS WHO POSSESS THE
RELEVANT SKILL, KNOWLEDGE AND EXPERIENCE TO CARRY
OUT SUCH TESTS.
Please contact the Xerox Limited Customer Service Organization for
further information.
E-8

WorkCentre Pro 555/575

THE USE OF INAPPROPRIATE TEST PROCEDURES AND TEST
EQUIPMENT MAY PROVIDE MISLEADING RESULTS AND MAY
CAUSE DEATH, PERSONAL INJURY AND/OR DAMAGE TO
PROPERTY.
QUESTION: I would like to carry out my own safety tests on the
Xerox equipment in my premises.
ANSWER: You may, of course, request such tests as you deem
necessary to satisfy yourself that your Xerox equipment is safe. Your
Xerox Limited Customer Support will be pleased to advise you on
such testing.
QUESTION: I require records of all tests
ANSWER: After safety testing, your Xerox Limited Customer Service
Engineer will provide you with a certificate which details the results of
all tests completed.
In the event of any defect being noted, the Xerox equipment will be
switched off and disconnected from the supply until the defect has
been corrected. You will be advised of such action to enable such
defects to be corrected.
PLEASE NOTE: YOU MUST ENSURE THAT YOUR XEROX
EQUIPMENT IS SAFE AT ALL TIMES
Please contact us if you have any queries regarding the information
provided in this document.
Xerox Limited Environmental Health and Safety,
Xerox Limited Technical Centre,
PO Box 17,
Bessemer Road,
Welwyn Garden City,
Herts AL7 1HE, England

WorkCentre Pro 555/575

E-9

Environmental Compliance
ENERGY STAR®
Xerox Corporation designed this product to
comply with the guidelines of the ENERGY
STAR program of the Environmental Protection
Agency. As an ENERGY STAR Partner, Xerox
has determined that this copier model meets
the ENERGY STAR guidelines for energy
efficiency.
Low Power and Sleep Mode
The Workcentre Pro 555/575 switch to a
standby mode of operation when each task has
been completed.
In this mode of operation the power
consumption is less than the ’Sleep Mode’
energy efficiency limit required to satisfy
energy start requirements.
The machine recovers from standby mode
when any task is initiated within 20 seconds.

Environmental ChoiceM
120v, 60Hz products for Canada.
Terra Choice Environmental Services Inc, of
Canada has verified that this Xerox product
conforms to all applicable Environmental
Choice EcoLogo requirements for minimized
impact on the environment.

E-10

WorkCentre Pro 555/575

SWISS ENERGY 2000
Xerox Corporation has designed and tested this product to meet the
energy restrictions required by Swiss Energy 2000 compliance has
been notified to the registration authorities.

Recycled Paper
The WorkCentre Pro 555/575 has established performance with the
use of recycled paper with its consequent benefits to the
environment. Xerox recommends part numbers:
3R94565, A4 stock, 80g/m2 500 sheets
3R6296, 8.5 x 11 inch stock, 80 g/m2 500 sheets
The paper contains 50% post consumer content and can be obtained
through Xerox and many other office suppliers.

WorkCentre Pro 555/575

E-11

Telecommunications Requirements
European Fax Approvals and Certification
This Xerox product has been self-certified by Xerox for pan-European
single terminal connection to the analogue public switched telephone
network (PSTN) in accordance with Directive 1999/5/EC.
The product has been designed to work with the national PSTNs and
compatible PBXs of the following countries:
Austria

Germany

Luxembourg

Sweden

Belgium

Greece

Netherlands

Switzerland

Denmark

Iceland

Norway

United Kingdom

France

Ireland

Portugal

Finland

Italy

Spain

In the event of problems, you should contact your local Xerox
representative in the first instance.
The product has been tested against TBR21. To assist in the use and
application of terminal equipment which complies with this standard,
the European Telecommunication Standards Institute (ETSI) has
issued an advisory document (EG 201 121) which contains notes and
additional requirements to ensure network compatibility of TBR21
terminals. The product has been designed against, and is fully
compliant with, all of the relevant advisory notes contained in this
document.
The product may be configured to be compatible with other country
networks. Please contact your Xerox representative if it needs to be
reconnected to another country’s network. There are no
user-adjustable settings in the product.
NOTE: Although this product can use either loop disconnect (pulse)
or DTMF (tone) signalling it is recommended that it is set to use
DTMF signalling. DTMF signalling provides reliable and faster call
set-up.
Modification, connection to external control software or to external
control apparatus not authorised by Xerox, will invalidate its
certification.

E-12

WorkCentre Pro 555/575

FCC Regulations
Send Header Requirements
Federal Communications Commission (FCC) regulations require all
persons within the United States who send any message via a
facsimile machine to include an identifying message in the
transmission. The message must clearly contain an identifier and
telephone number for the entity (business or individual) sending the
message.
This facsimile machine provides the local ID and name features
required for the FCC regulation. To satisfy the FCC regulation, the
telephone number and name must be included with the printed
document. To comply with the FCC rules, carefully read and follow
the instructions listed in this document to program the local ID and
name.

Data Coupler Information
This Xerox WorkCentre Pro 555/575 machine contains an internal
data coupler. Its use is restricted by the FCC (Federal
Communications Commission). To comply with the FCC rules, you
must carefully read and follow the instructions listed below.
This equipment complies with Part 68 of the FCC rules. On the rear of
this equipment is a label that contains, among other information, the
FCC registration number and Ringer Equivalence Number (REN). If
requested, provide this information to your telephone company.
The REN is useful to determine the quantity of devices you may
connect to your telephone line and still have all of those devices ring
when your number is called. In most, but not all areas, the sum of the
RENs of all devices should not exceed five (5.0). To be certain of the
number of devices you may connect to your line, as determined by
the REN, you should call your local telephone company to determine
the maximum REN for your calling area.
WARNING
Ask your local telephone company for the modular jack type
installed on your line. Connecting this machine to an
unauthorized jack can severely damage telephone company
equipment. You, not Xerox, assume all responsibility and/or
liability for any damage caused by the connection of this
machine to an unauthorized jack.
WorkCentre Pro 555/575

E-13

You may safely connect the machine to the following standard
modular jack: USOC RJ-11C. Use the standard line cord (with
modular plugs) provided with the installation kit to connect it.
An FCC compliant telephone cord and modular plug is provided with
this equipment. This equipment is designed to be connected to the
telephone network or premises wiring using a compatible modular
jack which is Part 68 compliant.
Do not connect this machine to a party or coin operated phone line.
Repairs to the machine should be made only by a Xerox
representative or an authorized Xerox service agency. This applies at
any time during or after the service warranty period. If unauthorized
repair is performed, the remainder of the warranty period is null and
void.
If you find the telephone line is damaged or the telephone company
notifies you that your machine is causing damage, disconnect the
machine from the telephone line and call for service. Do not
reconnect the machine until necessary repairs are made.
The telephone company will, where practical, notify you when they
need to temporarily disconnect service. However, if action is
reasonable and necessary, but prior notice is not practical, they may
still temporarily disconnect your service. In such cases they must:
Immediately notify you of their temporary action.
Reconnect service when the source of damage is removed.
Inform you of your rights to bring a complaint to the FCC under FCC
rules.
The telephone company may make changes to its communications
facilities, equipment, operations, or procedures. Such action must be
reasonable, required in the operation of their business, and
consistent with FCC rules. They must give you prior written
notification if the changes can:
Make your machine incompatible with their equipment.
Require modification or alteration of the machine.
Otherwise physically affect performance of the machine.

E-14

WorkCentre Pro 555/575

WARNING
When programming emergency numbers and/or making test
calls to emergency numbers:
Remain on the line and briefly explain to the dispatcher the
reason for the call before hanging up.
Perform such activities in the off-peak hours, such as early
morning hours or late evenings.

Canadian Certification
Notice: The Industry Canada Label on the machine identifies certified
equipment. This certification means that the equipment meets certain
telecommunications networks protective, operational and safety
requirements. Industry Canada does not guarantee the equipment
will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is
permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be installed
using an acceptable method of connection. In some cases, the
company’s inside wiring associated with a single line individual
service may be extended by means of a certified connector assembly
(telephone extension cord).
The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized
Canadian maintenance facility designated by the supplier. Any repairs
or alterations made by the user to this equipment, or equipment
malfunctions, may give the telecommunications company cause to
request the user to disconnect the equipment.
Users should ensure for their own protection the electrical ground
connections of the power utility, telephone lines and internal metallic
water pipe system, if present, are connected together. This
precaution may be particularly important in rural areas.
CAUTION
Users should not attempt to make such connections
themselves, but should contact the appropriate
electric inspection authority or electrician, as
appropriate.

WorkCentre Pro 555/575

E-15

Notice: The Ringer Equivalence Number (REN) assigned to each
terminal device provides an indication of the maximum number of
terminals allowed to be connected to a telephone interface. The
termination on an interface may consist of any combination of devices
subject only to the requirement that the sum of the Ringer
Equivalence Numbers of all the devices does not exceed 5.
This digital apparatus does not exceed the Class A limits for radio
noise emissions from digital apparatus set out in the Radio
Interference Regulations of Industry Canada.
Cet appareil numérique est conforme aux limites d'émission de bruits
radioélectriques pour les appareils de classe A stipulées dans le
Règlement sur le brouillage radioélectrique du ministère des
Industries du Canada.

E-16

WorkCentre Pro 555/575

Index

accessories
paper trays B-2
account codes 5-27
default setting 5-27
using 5-26
activity report
automatic mode 9-4
fields 9-2
printing 9-16
setup 9-2–9-5
activity reports 9-16
setup using ControlCentre 11-24
ADF
maximum capacity D-1
adjusting
ringer volume 2-45, 2-46, 2-47, 2-48
alarms 12-3
toner empty C-8
alpha dialing 4-3–4-4
alternate number dialing function 2-13, 2-20
answer mode, setting
line 1 3-3
arrow keys
for programming the menu mode 2-2
assigning one touch key
using ControlCentre 11-14
authorizing
setting the department control 2-31
automatic document feeder
maximum capacity D-1
automatic receive mode
default setting 3-3

background jobs 5-2
batching 5-15
battery 9-20
blank pages 12-10
broadcasting
Confirmation Report 9-5
group send 2-28
manual group dialing 4-10
bulletin board mailbox (ITU-T) 8-1
busy signal 4-8, 12-4

WorkCentre Pro 555/575

C
cables
PC interface D-2
cancelling jobs 6-1–6-5
continuous poll 7-13
direct send 6-5
in ADF 6-1
memory jobs 6-1–6-5
capacity
document tray D-1
paper cassette D-1
cassette
see paper cassette C-3
Chain Dial Key
using 4-9
changing
number of redials 2-38
password for ControlCentre 11-5
characters
alpha dialing 4-3–4-4
character code table 2-8
correcting 2-9
entering 2-7
INDEX-1

Charge Code Key
used 5-10
charge codes 5-10
chemicals C-21
cleaning
cabinet C-21
image quality 12-11
ozone filter C-21
codes
account 5-27
department 2-31
Department Code Report 9-19
error codes 12-6
collating
collate copy 10-1
collate fax 3-7
using ControlCentre 11-11
communication errors 5-2
communications
automatic receptions 3-3
communication modes D-1
error codes 12-6
error messages 12-3
job numbers 5-3
multi-access 2-55–2-58
programmed group dialing 2-26–2-29
relay operations 5-33–5-34
sending a document 5-4–5-9
transmission problems 12-9
transmissions, described 5-1
confidential mailbox ITU-T 8-1
confirmation reports
group poll 9-10
group send 9-8
memory send 9-7
relay originator 9-12
setup 9-5–9-8
setup using ControlCentre 11-24
confirming transmissions 5-16
consumables
drum life D-3
paper C-1
toner C-8
INDEX-2

toner pack yield D-3
continuous polling 7-11
contrast
default setting 2-40
control
account codes 5-26, 5-27
setting department codes 2-31
control panel
error code 12-6
one touch label 2-30
ControlCentre
activity report setup 11-24
assigning one touch key 11-14
collating 11-11
confirmation report setup 11-24
cover sheet setting 11-6
creating mailbox 11-20
date and time setting 11-5
deleting mailbox 11-22
deleting one touch key 11-15
department code setting 11-22–11-23
department codes changing 11-23
department codes deleting 11-23
editing mailbox 11-21
editing one touch key 11-14
fax numbers assigned to phonebook
11-11
faxing long originals 11-8
group dial numbers 11-17, 11-18
mailbox setting 11-20–11-22
opening phonebook file 11-19
opening settings file 11-26
oversized documents 11-11
password changing 11-5
phonebook setting 11-12–11-19
printing reports 11-24–11-26
programming one touch keys 11-12
receive footer setting 11-9
receive interval setting 11-10
receiving faxes 11-12
receiving, printer not available 11-9
reception report setup 11-25
redial options 11-7
WorkCentre Pro 555/575

reducing 11-11
saving a phonebook 11-19
saving settings 11-26
secure receive 11-9
secured send setting 11-7
sending faxes 11-6
setting fax receive options 11-9–11-12
setting fax send options 11-6–11-8
setting machine defaults 11-2–11-3
setting power save 11-4
settings report setup 11-25
speed dial numbers 11-15, 11-16, 11-17
telephone line setting 11-3
using 11-1–11-26
WorkCentre setting 11-2–11-5
Copy Key
collating 10-1
used 10-1
copying 10-1–10-3
collating 10-1
cover sheet
creating 5-12
sending a cover sheet 5-13
setting using ControlCentre 11-6
Cover Sheet Key
used 5-13
creating & deleting ITU-T mailboxes 8-2, 8-4

D
darken contrast 2-40
data sheet D-1–D-3
date and time
setting using ControlCentre 11-5
default settings
account code 5-27
answer mode 3-3–3-6
contrast and resolution 2-40
error correct mode 2-36, 5-22
junk mail 2-44
line monitor 2-54
long original 2-37
memory send or direct send 5-4
reports 9-2–9-14
WorkCentre Pro 555/575

resend stored fax 5-29
ringer volume 2-45, 2-46, 2-47, 2-48
secure receive 3-10
secure send 5-32
using ControlCentre 11-2–11-3
Delay Start Key
used 5-8
delayed operations
batching 5-15
delayed start 5-1, 5-8
Delete Key
used 2-10
deleting
documents in a local ITU-T mailbox 8-9
groups 2-29
ITU-T mailbox documents 8-9
speed dial numbers 2-19
deleting one touch key
using ControlCentre 11-15
density, scanning D-2
Department Code Report 9-19
department codes
changing 2-34
changing using ControlCentre 11-23
deleting using ControlCentre 11-23
Department Code Report 9-19
setting 2-31
setting using ControlCentre 11-22–11-23
using 5-28
depth
machine dimensions D-2
dial directory
see also one touch directory, speed dial
numbers
programming telephone numbers
2-12–2-30
dialing 4-1–4-11
alpha dialing 4-3–4-4
alternate numbers 2-13, 2-20
chain dialing 4-9
dialing message 12-9
keypad dialing 4-7
manual dialing 4-2
INDEX-3

manual group dialing 4-10
one touch dialing 4-6
speed dialing 4-5
dimensions D-2
Direct Access Function Keys 2-11
map 2-11
Direct Send Key
used 5-7
direct send mode
cancelling jobs 6-5
number of pages 5-17, 5-18
sending documents 5-6
setting 5-4, 5-6
document feeder
maximum capacity D-1
document jams
error code 12-6
error message 12-3
document misfeed 12-9
document recovery
resending stored documents 5-30
document tray
maximum capacity D-1
reception problems 12-10
transmission problems 12-9
documents
copying 10-1–10-3
deleting documents in ITU-T mailboxes
8-9
document jams 12-3
document tray capacity D-1
image error message 12-5
long originals 2-37
page numbers, error code 12-6
pix error message 12-5
polling 7-1–7-13
polling a remote ITU-T mailbox 8-14
printing documents in a ITU-T local mailbox 8-7
receiving 3-1–3-15
resending stored documents 5-30
sending to a remote ITU-T mailbox 8-11
size D-1
INDEX-4

storing in a local ITU-T mailbox 8-5
Down Arrow key
for programming the menu mode 2-2
drum kit
error message 12-4
drum life D-3
drum life warning 12-4, C-12

E
ECM
default 2-36
described 5-17
disable 5-22
with 33.6K BPS modem 2-36
editing one touch key
using ControlCentre 11-14
empty tray message 12-5
enabling
account codes 5-27
cover sheet 5-12
department codes 2-31
ECM 2-36
encoding systems D-2
end tone 5-16
Enter Key
for programming the menu mode 2-2
entering characters 2-7
envelop Stock C-7
environmental compliance E-1–E-16
ENERGY STAR E-10
Environmental Choice E-10
SWISS ENERGY 2000 E-11
error codes 12-6
error correct mode
default setting 2-36
described 5-17
disable 5-22
with 33.6K BPS modem 2-36
error messages 12-3
toner empty C-8

WorkCentre Pro 555/575

F
fax numbers assigned to phonebook
receiving using ControlCentre 11-11
fax options 5-17–5-25
ECM disable 5-22
listen to dial 5-19
number of pages 5-18
secure send 5-23
send then poll 5-20
using ControlCentre 11-6–11-8,
11-9–11-12
fax speed 2-17, 2-23, D-2
setup 2-13
transmission problems 12-10
features
error message 12-4
menu map 9-21
Settings Report 9-22
transmission confirmation 5-16
fine resolution 2-40
flowcharts
menu map 2-4
free memory 5-3
error code 12-6
substitute receive to memory 3-9
fuser cleaner
supplies B-1
fuser heater
message 12-5

G
group dial numbers
deleting using ControlCentre 11-18
modifying using ControlCentre 11-18
presetting using ControlCentre 11-17
group dialing
continuous polling 7-11
deleting group numbers 2-29
described 5-1
group polling 7-9
manual group dialing 4-10
modifying group numbers 2-29

WorkCentre Pro 555/575

polling a group 7-9
presetting group numbers 2-26
programmed group dialing 2-28
relay group dialing 5-33
Group Phonebook 2-26

H
halftone
see photo, resolution
header
sending using ControlCentre 11-6
height
machine dimensions D-2

I
image quality 12-11
cleaning the machine 12-11
reception problems 12-11
images
error message 12-5
Insert Key
used 2-10

J
jams
document jams 12-3
error codes 12-6
job numbers 5-3
memory send transmissions 5-5
Job Status Key
cancelling jobs 6-1–6-5
used 6-1
jobs in memory
cancelling 6-1–6-5
priority transmissions 5-9
receive to memory 3-9
junk mail
default setting 2-44

K
keypad dialing 4-7

INDEX-5

machine

dimensions D-2
type D-2
weight D-3
machine features
menu map 2-4
mailbox communications 8-1–8-19
creating using ControlCentre 11-20
deleting using ControlCentre 11-22
described 5-1
editing using ControlCentre 11-21
ITU-T mailboxes 8-1–8-19
attaching a subaddress 8-16
bulletin board mailbox 8-1
confidential mailbox 8-1
creating & deleting mailboxes 8-2,
8-4
deleting documents in a local mailbox 8-9
listing documents 8-2, 8-14
local mailbox 8-2
mailbox report 9-17
polling a remote mailbox 8-14
printing documents in a local ITU-T
mailbox 8-7
remote mailbox 8-11
sending documents to a remote mailbox 8-11
setup 8-2
storing documents in a local mailbox
8-5
polling a document using a subaddress
8-18
sending to a subaddress 8-17
setting using ControlCentre 11-20–11-22
Mailbox ITU-T Key
setup 8-2, 8-4
maintaining the machine C-1–C-29
paper, replacing C-1
toner, replacing C-8
Manual Dial Key
used 4-2, 4-8
manual group dialing 4-10
Manual Group Key
used 4-10
manual receive mode
default setting 3-3–3-6

INDEX-6

WorkCentre Pro 555/575

LAN
connectivity D-2
laser safety E-3
Left Arrow Key
for programming the menu mode 2-2
legal paper
supplies B-1
letter paper
supplies B-1
lighten contrast 2-40
line
busy signal 12-4
ECM 2-36, 5-22
listen to dial 5-17, 5-19
line monitor
default setting 2-54
lines
number of connnectable D-2
listen to dial
described 5-17
setting 5-19
lists 9-1–9-23
see also reports
activity report 9-2, 9-4, 9-16
confirmation reports 9-5–9-8
department code report 9-19
documents in an ITU-T mailbox 8-2, 8-4
menu map 9-21
one touch numbers 2-20
pending jobs report 9-18
printing 9-16–9-23
reception report 9-14
settings report 9-22
local mailboxes
ITU-T 8-2
long original 2-37
setting using ControlCentre 11-8
low toner, error message 12-5

reception problems 12-10
manual send 5-8
master code
changing the department codes 2-34
memory
error code 12-6
free memory 3-9, 5-3, 12-6
overflow message 12-4
power failure 12-5
receive to memory 3-2, 3-9
reception message 12-3
resending stored documents 5-29, 5-30
memory full
during receive to memory 3-9
memory reception 12-3
memory send 5-5
cancelling jobs 6-1–6-5
described 5-1
limitation 5-5
sending documents 5-5
setting 5-4
Menu Key
for programming the menu mode 2-2
menu map 2-4–2-6
Menu Map Report 9-21
menu mode
programming the features 2-1
menus
see also menu map
printing a Menu Map 9-21
messages
error messages 12-3
modem
ECM settings 2-36
limitation 2-36
modes of operation
communication modes D-1
modifying
department codes 2-34
group numbers 2-29
speed dial numbers 2-19
multi access communications 2-55
multiple polling receptions 7-9
WorkCentre Pro 555/575

N
normal contrast 2-40
number of pages
described 5-17
setting 5-18
Numeric Keypad
for programming the menu mode 2-2

O
off-hook dialing 4-2
one touch dialing 4-6
one touch directory
listing 2-20
programming 2-20
one touch keys
group numbers 2-28
linking 2-14, 2-27
programming 2-20
programming from ControlCentre 11-12
one touch label 2-30
on-hook dialing 4-2
opening phonebook file
using ControlCentre 11-19
opening settings file
using ControlCentre 11-26
operator control panel
error code 12-6
options
fax options, setting 5-17–5-25
paper trays B-2
ordering supplies automatically B-3–B-8
overflow
memory overflow 12-4
overseas communications
ECM 2-36
transmission problems 12-10
oversized documents
discard extra 3-15
reducing an incoming fax 3-8
using ControlCentre 11-11

INDEX-7

P
page numbers
cover sheet 5-11
direct send transmissions 5-17, 5-18
error code 12-6
setting the number of pages 5-18
paper
empty paper cassette 12-5
memory reception 12-3
paper cassette capacity D-1
paper jams C-24–C-29
receiving oversized documents 3-8
replacing C-1
size D-1
supplies B-1
paper cassette
capacity D-1
error messages 12-5
reception problems 12-10
replacing paper C-3
paper jams C-24–C-29
reception problems 12-11
paper tray
empty tray message 12-5
paper Tray Capacity D-1
paper trays
error messages 12-5
options B-2
supplies B-2
password changing
using ControlCentre 11-5
Pause Key 2-12, 4-2, 4-7
PC emulation D-2
PC interface
connector D-2
PC operating environment D-2
PC scanning specifications D-2
pending jobs
see also memory send
Pending Jobs Key
used 9-18, 9-19, 9-21
Pending Jobs Report 9-18
personal documents
INDEX-8

confidential ITU-T mailboxes 8-1
secure receive 3-2, 3-10
secure send 5-23
phonebook
setting one touch numbers 2-20
setting speed dial numbers 2-13
setup 2-12
phonebook setting
using ControlCentre 11-12–11-19
Phonebook Setup Key
using 2-12–2-30
Photo 2-40
picture quality
cleaning the machine 12-11
reception problems 12-11
pix error message 12-5
polling 7-1–7-13
cancelling continuous poll 7-13
continuous 7-11–7-13
error message 12-5
group 7-9
modifying or cancelling documents
stored in a polling box 7-6
polling reception, described 7-8–7-10
polling transmission, described 5-2,
7-2–7-5
remote documents 7-8
remote ITU-T mailboxes 8-14
send then poll 5-17, 5-20
storing documents to be polled 7-2–7-5
poor quality
image quality 12-11
power
consumption D-2
voltage D-2
wattage D-2
power cord
reception problems 12-10
power failure
error code 12-6
Power Failure List 9-20
power save
setting using ControlCentre 11-4
WorkCentre Pro 555/575

presetting
groups 2-26
ITU-T mailbox numbers 8-2, 8-4
one touch keys 2-20
speed dial numbers 2-13
printer
printer width D-1
printer driver D-2
printer not available
receive to memory 3-9
printing
documents in a ITU-T mailbox 8-7
memory reception 12-3
method D-2
reception problems 12-11
Priority Key
used 5-9
priority send
described 5-1
priority transmissions 5-9
priority transmission 5-9
process unit
replacing C-12
programmed group dialing 2-26–2-29
presetting group numbers 2-26
programming
characters 2-7
department codes 2-31
group numbers 2-26
ITU-T mailbox numbers 8-2, 8-4
keys to use 2-2
menu mode features 2-1
one touch keys 2-20
phonebook 2-12–2-30
speed dial numbers 2-13
text 2-7

Q
quality
cleaning the machine 12-11
error messages 12-5
reception problems 12-11
troubleshooting 12-11
WorkCentre Pro 555/575

R
receive footer
setting using ControlCentre 11-9
receive interval
setting using ControlCentre 11-10
receive to memory
described 3-2, 3-9
receiving documents 3-1–3-15
collate fax 3-7
default contrast and resolution 2-40
memory reception message 12-3
polling 7-3, 7-4, 7-5, 7-9
receive to memory 3-9
reception problems 12-10
refuse junk mail 2-44
secure receive 3-10–3-14
setting the answer mode 3-3–3-6
using ControlCentre 11-12
receiving, printer not available
using ControlCentre 11-9
reception problems 12-10
Reception Reports 9-14
reception reports
setup using ControlCentre 11-25
recording
recording and printing method D-2
recording paper
oversized documents 3-15
receiving oversized documents 3-8
size D-1
recording unit
image quality 12-11
recovering documents
resending stored documents 5-30
redial
automatic 4-8
count and interval 2-38, 2-39
manual 4-8
maximum times 5-2
number of redials 5-29
options from ControlCentre 11-7
reduce incoming fax 3-8
using ControlCentre 11-11
INDEX-9

refuse junk mail 2-44
relay groups
communications 5-33
Relay Key
used 5-34
relay operations 5-33–5-34
described 5-1
relay originator report 9-5, 9-12
relay station report 9-14
relay stations
Reception Report 9-14
remote communications
error code 12-6
remote mailboxes
ITU-T 8-11
remote stations
error codes 12-6
error message 12-4
transmission problems 12-10
Replace Drum
error message 12-5
replacing
paper C-1
toner pack C-8
reports 9-1–9-23
activity reports 9-1–9-5, 9-16, 11-24
Confirmation Report 9-5–9-8
confirmation reports 11-24
Department Code Report 9-19
group poll 9-5, 9-10
group send 9-5, 9-8
Mailbox ITU-T Report 9-17
Menu Map 9-21
Pending Jobs Report 9-18
Power Failure List 9-20
printing 9-16–9-23
printing from ControlCentre 11-24–11-26
Reception Reports 9-14
reception reports 11-25
relay originator 9-5, 9-12
Settings Report 9-22
settings reports 11-25
resend stored fax 5-29–5-30
INDEX-10

default setting 5-29
resending 5-30
reserved operations
see also delayed start
priority transmissions 5-9
resolution
see also contrast
default setting 2-40
retrieving documents
continuous polling 7-11
polling 5-2, 7-8–7-11
remote ITU-T mailboxes 8-14
send then poll 5-17, 5-20
Right Arrow Key
for programming the menu mode 2-2
right side cover
error code 12-6
ringer volume
default setting 2-45, 2-46, 2-47, 2-48

S
safety certification E-1–E-16
Canada E-15
CE marking E-6
European certification E-6
fax approvals E-12
FCC regulations E-13
safety requirements
ampere ratings E-2
building codes E-2
cleaning E-1
covers E-2
data coupler E-13
earthing E-2
energy saving E-2
extension cord E-2
fuser area E-3
grounding E-2
guards E-2
insurance requirements E-2
interlock switches E-2
laser safety E-3
location E-2
WorkCentre Pro 555/575

ozone E-3
power source E-2
radio frequency emissions E-4
send header E-13
telecommunications requirements
E-12–E-16
UK electricity at work regulation E-7
ventilation E-2
warnings E-1
saving a phonebook
using ControlCentre 11-19
saving settings
using ControlCentre 11-26
scanner
image quality 12-11
scanning
density D-2
width D-1
secure receive 3-10–3-14
automatic 3-10
described 3-2
ending 3-14
using ControlCentre 11-9
secured send
described 5-2
job feature 5-17, 5-23, 5-32
setting using ControlCentre 11-7
security
error code 12-6
refuse junk mail 2-44
transmit security 5-32
security codes
error codes 12-6
send header
using ControlCentre 11-6
send then poll 5-17, 5-20
sending documents 5-4, 5-5–5-8
batching 5-15
charge codes 5-10
confirming a transmission 5-16
cover sheet 5-13
delayed start 5-8
direct send mode 5-6
WorkCentre Pro 555/575

group send 2-28
ITU-T mailboxes 8-11
manual group 4-10
manual send 5-8
memory send 5-5
priority transmission 5-9
secured send 5-17, 5-23
selecting options 5-17–5-25
send then poll 5-17, 5-20
sending a document 5-5
sending stored documents 5-29
sending faxes
from ControlCentre 11-6
service
error messages/codes 12-3–12-7
setting
answer mode 3-3–3-6
department codes 2-31
fax options 5-17–5-25, 11-6–11-8,
11-9–11-12
groups 2-26
ITU-T mailbox 8-2, 8-4
machine default settings 2-36
number of pages 5-18
one touch 2-20
setting one touch 2-20
speed dial 2-13
using ControlCentre 11-1–11-26
Settings Report 9-22
settings reports
setup using ControlCentre 11-25
size
documents D-1
paper D-1
skewed pages 12-9
speaker
listen to dial 5-17, 5-19
speed D-2
transmission problems 12-10
speed dial numbers
deleting 2-19
deleting using ControlCentre 11-17
modifying 2-19
INDEX-11

modifying using ControlCentre 11-16
presetting using ControlCentre 11-15
setup 2-13
speed dialing 4-5
standard resolution 2-40
Stop Key
cancelling a direct send job 6-1
described 6-1
for programming the menu mode 2-2
store for resending
described 5-1
and redial interval 2-38
resend 5-29–5-30
stored documents
polling 7-1–7-13
storing documents
delayed start 5-8
ITU-T mailboxes 8-5
Subaddress ITU-T Key
attaching a subaddress 8-16
polling a document using a subaddress
8-18
sending to a subaddress 8-17
super fine resolution 2-40
supplies B-1–B-8
automatic ordering B-3–B-8
fuser cleaner B-1
paper B-1
toner B-1

T
telephone handset and cradle
reception problems 12-10
telephone line
ECM 2-36, 5-22
setting using ControlCentre 11-3
telephone numbers
programming the phonebook 2-12–2-30
text
programming 2-7
toner
error message 12-5
replacing C-8
INDEX-12

supplies B-1
toner pack yield D-3
tones
alarms 12-3
toner empty C-8
top cover
error code 12-6
error message 12-5
total pages 5-17, 5-18
transmission modes
default settings 5-4
delayed 5-8
direct send 5-4, 5-6
manual send 5-8
memory send 5-4, 5-5
transmission rate D-2
transmission problems 12-10
transmissions
advanced transmissions 5-26
transmitting
batching 5-15
confirming transmissions 5-16
delayed start 5-8
direct send 5-4, 5-6
ECM 2-36, 5-22
entering charge codes 5-10
error mode 4-8
mailbox communications 8-1–8-19
manual send 5-8
memory send 5-4, 5-5
priority transmissions 5-9
problems 12-9
redialing 4-8
relay communications 5-33
resending stored documents 5-30
secured send 5-17, 5-23
send then poll 5-17, 5-20
sending a cover sheet 5-13
storing documents to resend 5-29
transmission types, described 5-1–5-2
using a department code 5-28
using an account code 5-26
troubleshooting 12-1–12-11
WorkCentre Pro 555/575

error codes 12-6
error messages 12-3
image quality 12-11
paper jams C-24–C-29
reception problems 12-10
transmission problems 12-9
type, machine type D-2

U
unavailable features
error message 12-4

V
voltage D-2
volume,ringer
adjusting 2-45, 2-46, 2-47, 2-48

W
warming up message 12-5
warnings
drum life warning 12-4
wattage D-2
weight D-3
width
machine dimensions D-2
printing width D-1
scanning width D-1
WorkCentre setting
using ControlCentre 11-2–11-5

WorkCentre Pro 555/575

INDEX-13

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