Ximeta Technology NOW-WL NetDisk Wireless Office User Manual
Ximeta Technology Inc. NetDisk Wireless Office
Contents
- 1. Quick Install Guide
- 2. User Manual
User Manual
www.ximeta.com
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For Windows 2000 / XP and 98 SE (USB only)
Software Version 2.3
NetDisk™, NetDisk Mini™ & NetDisk Office™, NetDisk Wireless Office™
Powered b
y
Technolo
gy
NetDisk™ User Manual Network Direct Attached Storage / NDAS™
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English
XIMETA, Inc.
15251 Alton Parkway
Irvine, CA 92618
Software Release Statement
NetDisk User Manual for Windows XP, Windows 2000 and Windows 98 SE (USB only), Software Version 2.3,
Released November 2003, Made in the U.S.A.
Trademark Statement
NetDisk™, NetDisk Mini™, NetDisk Office™ and XIMETA™ are trademarks of XIMETA, Inc., registered in
the U.S.A and other countries. All other trademarks are the property of their respective owners.
Copyright Statement
Copyright © 2003 – 2004 XIMETA, Inc. All rights reserved world. Reproduction, translation, transformation
or adaptation in any manner without prior written permission of XIMETA, Inc. is strictly prohibited.
License Statement
The software described in this document is furnished under a license agreement. The software may be used
only in accordance with the terms of the license agreement
Warranty Statement
XIMETA, Inc. reserves the right to revise this publication and to make changes to the content hereof without
the obligation of XIMETA, Inc. to notify any person of such revision or changes. XIMETA, Inc. provides this
publication “as is” without warranty of any kind, either express or implied, including but not limited to the
implied warranties of merchantability or fitness for a particular purpose.
FCC RF Radiation Exposure Statement:
The equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator
and your body.
This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
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Contents
Introduction
• NetDisk User Manual
• NetDisk / NetDisk Mini / NetDisk Office
NetDisk Wiress Office Models Covered By This
NetDisk User Manual
• Package Contents
• NetDisk / NetDisk Mini / NetDisk
Office/NetDisk Wireless Office Modes
Overview
• NetDisk
o The world’s First Ethernet and USB
Combined Hard Disk Drive (HDD)
o NetDisk Features
o Hard Disk Drive Features
• NetDisk Mini
o The world’s First Ethernet and USB
Combined Portable Hard Disk Drive (HDD)
o NetDisk Mini Features
o Hard Disk Drive Features
• NetDisk Office
o Powerful Features in a Single Unit
o NetDisk Office Features
o Hard Disk Drive Features
o Fast Ethernet Switch Features
• NetDisk Wireless Office
o Powerful Features in a Single Unit
o NetDisk Office Features
o Hard Disk Drive Features
Fast Ethernet Switch Features
Requirements
• Hardware Requirements
• Software Requirements
Cable Installation
• NetDisk Cable Installation
o NDAS Mode
o USB Mode
• NetDisk Mini Cable Installation
o NDAS Mode
o USB Mode
• NetDisk Office/wireless Office Cable
Installation
o NDAS Mode
o USB Mode
NetDisk Software Installation
• For The First Time User
• For The Advanced User
NetDisk Administrator Tool
Registering NetDisk
• Add / Register a New NetDisk
• Using NetDisk
• Sharing NetDisk
NetDisk Status and Mode Indicator
NetDisk Administrator Tool Menu
NetDisk Functions
Advanced NetDisk Functions
• Aggregation
• Mirroring
• Unbind NetDisk
Formatting NetDisk
• Initialize NetDisk
• Partition NetDisk
Uninstalling NetDisk
• NetDisk Uninstall
Changing FAT32 File System Format to NTFS
File System Format
Using NetDisk in Mac OS and Windows
Environment
Frequently Asked Questions
Troubleshooting
Regulatory Statements
Product Warranty
Additional Information and Assistance
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Introduction
Congratulations on your purchase of NetDisk / NetDisk Mini / NetDisk Office/NetDisk Wireless Office
- Network Direct Attached Storage (NDAS) and 100 Mbps Fast Ethernet Switch Solution!
NetDisk User Manual
This NetDisk User Manual is intended to help you install the product quickly and easily.
This NetDisk User Manual shows you how to install a NetDisk / NetDisk Mini / NetDisk Office/NetDisk
Wireless Office onto your Personal Computer or Ethernet Network and begin using it immediately.
This NetDisk User Manual is intended for users who need to install and support one or more NetDisk / NetDisk
Mini / NetDisk Office /NetDisk Wireless Office on their Personal Computer or Ethernet Network.
This NetDisk User Manual assumes the user has a basic understanding of Personal Computers and Networks.
NetDisk / NetDisk Mini / NetDisk Office/NetDisk Wireless Office Models Covered By
This NetDisk User Manual
This NetDisk User Manual includes information on the following models:
NetDisk
• NDU10-80
• NDU10-120
• NDU10-160
• NDU10-250
NetDisk Mini
• MNU10-40
• MNU10-80
NetDisk Office NetDisk Wireless Office
• NOU10-250 • NOW-WL
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Package Contents
The following items are included in the NetDisk / NetDisk Mini / NetDisk Office package:
NetDisk Office NetDisk Mini NetDisk NetDisk Wireless Office
or or or
Software Installation CD
Ethernet Cable
USB Cable
Power Adapter and Power Cord
NetDisk / NetDisk Mini / NetDisk Office/ NetDisk Wireless Modes
• NDAS Mode
In NDAS Mode, NetDisk / NetDisk Mini / NetDisk Office is directly attached to a 100 MBps / Full
Duplex Fast Ethernet Switch or Wireless Access Point (Wireless Access Point applies to NetDisk and
NetDisk Mini only). Each user on the network can use NetDisk / NetDisk Mini / NetDisk Office as if it
is a local disk drive.
• USB 2.0 Mode
In USB 2.0 Mode, NetDisk / NetDisk Mini / NetDisk Office is directly attached to a PC’s USB 2.0 Port.
In addition, each user can enjoy all of the advanced NDAS features such as aggregation, back-up, mirroring and
flexible expansion.
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Overview
NetDisk
The Word’s First Ethernet and USB Combined Hard Disk Drive
Thank you for purchasing NetDisk. NetDisk is world’s first Ethernet and USB combined Hard Disk Drive that
can be directly connected to the network without a server or host. It is the perfect storage and networking
solution for the home, home office, workgroup and small / medium size businesses.
NetDisk provides a cost-effective network / storage solution: an external Hard Disk Drive to store all of your
files in a central location.
NetDisk utilizes Network Direct Attached Storage (NDAS) which was developed by XIMETA, Inc. NDAS is
world’s first fully developed storage system that is directly connected to the network via the Ethernet without a
server or host. This professional NDAS storage device provides a central location through which data is
transferred and stored.
NetDisk is designed with ease of use and expandability in mind. This external storage solution combines high
performance, reliability, security, and versatility.
NetDisk enables the connection of a Fast Ethernet Local Area Network with Windows, Mac or Linux client
computers or other Fast Ethernet compliant devices.
NetDisk provides easy installation, operation, and maintenance of a storage system without professional
networking knowledge, reducing the cost dramatically for business firms and well as for individuals.
NetDisk Features
• External and Portable Network Storage and Fast Ethernet Device
• Instant, High-speed storage
• Scalable – No bottleneck effect
• Sharing – NetDisk is available to all users with NetDisk ID and NetDisk software who are connected through a
Local Area Network (LAN)
• Expandable – Virtually unlimited number of NetDisk can be added to the LAN
• Multiple Interfaces - Ethernet and USB 2.0
• Quick & Easy Installation – No IP address to configure
• DSL and Cable Modem compatible
• Compatible with Wireless Access Points / Routers
• Hot Swappable – No need to power down your computer when connecting and disconnecting
• Active Cooling System for professional applications
• Simple and Convenient – No servers, cumbersome management software, or IP configuration necessary
• Economical – Provides a cost-effective network storage solution
• User-Friendly; Plug-N-Play
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Hard Disk Drive Features
• Advanced Network Storage, Network Direct Attached Storage – NDAS
• Network Storage via Ethernet made possible through the use of NDAS Technology
• Instant network storage via Ethernet
• Pre-formatted in FAT32 format
• Secure data access allows the drive to be shared with just the people you want
• Stand-alone storage, no computer host needed
• Eliminates the need for servers and administrator management
• External and Portable Network Storage Device
• Multiple Interfaces - Ethernet and USB 2.0
• Aggregation – Allows multiple NetDisk units to recognize as one large drive
• Backup - Backup your data using NetDisk SureSaver
• Mirroring - Continuously creates and saves a copy of data in real time onto a second NetDisk
NetDisk Mini
The Word’s First Ethernet and USB Combined Portable Hard Disk Drive
Thank you for purchasing NetDisk Mini. NetDisk Mini is world’s first Ethernet and USB combined portable
Hard Disk Drive that can be directly connected to the network without a server or host. It is perfect storage and
networking solution for the home, home office, workgroup and small / medium size businesses.
NetDisk Mini is a pocket-size hard drive that combines high performance, expandability and reliability in a
portable enclosure.
NetDisk Mini utilizes Network Direct Attached Storage (NDAS) which was developed by XIMETA, Inc.
NDAS is world’s first fully developed concept of storage system that is directly connected to the network via
the Ethernet without a server or host. This professional NDAS storage device provides a central location
through which data is transferred and to where data is stored.
NetDisk Mini is designed with ease of use, expandability, and portability in mind. This external storage
solution combines high performance, reliability, security, versatility and portability.
NetDisk Mini enables the connection of a Fast Ethernet Local Area Network with Windows, Mac or Linux
client computers or other Fast Ethernet compliant devices.
NetDisk Mini provides easy in installation, operation, and maintenance of the storage system without
professional networking knowledge, reducing the cost dramatically for business firms and well as for
individuals.
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NetDisk Mini Features
• Full-featured drive in a tiny format - only 3" x 5.5"
• External and Portable Network Storage and Fast Ethernet Device
• Instant, High-speed storage
• Scalable – No bottleneck effect
• Sharing – NetDisk is available to all users with NetDisk ID and NetDisk software who are connected through a
Local Area Network (LAN)
• Expandable – Virtually unlimited number of NetDisk can be added to the LAN
• Multiple Interfaces - Ethernet and USB 2.0
• Quick & Easy Installation – No IP address to configure
• DSL and Cable Modem compatible
• Compatible with Wireless Access Points / Routers
• Hot Swappable – No need to power down your computer when connecting and disconnecting
• Active Cooling System for professional applications
• Simple and Convenient – No servers, cumbersome management software, or IP configuration necessary
• Economical – Provides a cost-effective network storage solution.
• Portable and Compact; User-Friendly; Plug-N-Play
Hard Disk Drive Features
• No power adaptor needed for NetDisk Mini when connected to your PC / Laptop through USB
• Advanced Network Storage, Network Direct Attached Storage – NDAS
• Network Storage via Ethernet made possible through the use of NDAS Technology
• Instant network storage via Ethernet
• Pre-formatted in FAT32 format
• Secure data access allows the drive to be shared with just the people you want
• Stand-alone storage, no computer host needed
• Eliminates the need for servers and administrator management
• External and Portable Network Storage Device
• Multiple Interfaces - Ethernet and USB 2.0
• Aggregation – Allows multiple NetDisk units to recognize as one large drive
• Backup – Backup your data using NetDisk SureSaver
• Mirroring - Continuously creates and saves a copy of data in real time onto a second NetDisk
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NetDisk Office
Powerful Features in a Single Unit
Thank you for purchasing NetDisk Office. NetDisk Office combines NetDisk and an 8 Port Full Duplex Fast
Ethernet Switch into one compact unit It is the perfect integrated storage and networking solution for the home,
home office, workgroup and small / medium size businesses.
NetDisk Office provides a cost-effective network / storage solution: a switch to route your network and an
external Hard Disk Drive to store all of your shared files in a central location.
NetDisk Office is the first external Hard Disk Drive that can be connected to either your Local Area Network
(LAN) via Ethernet or directly to any PC via USB 2.0 and can be used as a Fast Ethernet Switch with 8 ports.
This professional NDAS storage device provides a central location through which data is transferred and to
where data is stored.
NetDisk Office eliminates the need for two separate devices, you can create a custom Ethernet Network with
built-in Network Storage to connect to your PC’s and store / share files.
NetDisk Office enables the connection of a Fast Ethernet Local Area Network with Windows, Mac or Linux
client computers or other Fast Ethernet compliant devices.
It is easy to configure a Local Area Network using NetDisk Office. For basic operation, most default settings
require no modification. The NetDisk Administrator Tool provides a graphical user interface (GUI) for easy
installation and configuration of NetDisk Office.
NetDisk Office Features
• Central multi media/data storage center
• Allow users to read, write, store and backup to a NetDisk simultaneously
• External and Portable Network Storage and Fast Ethernet Device
• Multiple Interfaces - Ethernet and USB 2.0
• Full-featured external Hard Disk Drive with 8 Fast Ethernet Ports built in
• Eliminates the need for multiple network devices; a network switch and storage in one
• Quick and Easy Installation – No IP address to configure
• DSL and Cable Modem compatible
• Hot Swappable – No need to power down your computer when connecting and disconnecting
• Active Cooling System for professional applications
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Hard Disk Drive Features
• Advanced Network Storage, Network Direct Attached Storage – NDAS
• Network Storage via Ethernet made possible through the use of NDAS Technology
• Instant network storage via Ethernet
• Portable USB Hard Disk Drive - supports USB 2.0 interface connections
• Pre-formatted in Fat32 format
• Secure data access allows the drive to be shared with just the people you want
• Stand-alone storage, no computer host needed
• Eliminates the need for servers and administrator management
• Aggregation – Allows multiple NetDisk units to recognize as one large drive
• Backup – Backup your data using NetDisk SureSaver
• Mirroring - Continuously creates and saves a copy of data in real time onto a second NetDisk
Fast Ethernet Switch Features
• Eight 10 MBps / 100 MBps, auto-detect Half / Full duplex switch ports with TX interfaces
• 2048 MAC addresses table
• Two queue for Qos
• Priority features by Port-Based, 802.1p VLAN & IP TOS of packets
• Store & Forward architecture and performs forwarding and filtering at non-blocking full wire speed
• 802.3x Flow Control pause packet for Full Duplex in case buffer is full
• Back Pressure function for Half Duplex operation in case buffer is full
• Packet length up to 1522 bytes
• Broadcast Storming Filter function
• 802.1Q VLAN. Up to 16/32 VLAN groups is implemented by the last four bits of VLAN ID
• MAC-clone feature
• TP interface Auto MDIX function for auto TX/RX swap by strapping-pin
• Easy Management 32bits smart counter for per port RX/TX byte/packet count, error count and collision count
• PHY status output for management system
NetDisk Wireless Office
Overview
NetDisk Wireless Office
Network Direct Attached Storage
High Performance Network Storage powered by NDAS Technology, with 802.11g Wireless Access Point
The NetDisk Wireless Office is the first wireless high performance network hard drive. Powered by NDAS technology,
NetDisk Wireless Office provides high performance and innovative features in both 10/100 Mbps wired network and
54Mbps wireless environments.
This professional NDAS storage provides an unrestricted network data processing free of wires. Its wireless system is
suitable for businesses, high-level users, or high quality home network systems.
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Now you can easily store, transfer, and share your data with your entire workgroup and route your LAN without wires!
Benefits
• Cost effective all-in-one network and storage solution – Wireless-G / 802.11g router with 4 Port Switch to route your
network, external hard disk drive to store all of your shared files in a central location
• Investment protection – backward compatible with Wireless-B / 802.11b and Wireless-A / 802.11a
• Secure file access allows the drive to be shared with the people you want
• Conveniently back up all of your files onto one centralized drive
• Network drive that appears as a local drive on each PC
• Quick & easy to install - no IP address to configure
• Standalone storage - no host computer required, instant network storage via Ethernet
• Eliminates the need for dedicated servers and administrator management
• One stop multimedia storage center for the modern office environment – store and share your music, video and photos
• Easily access your data, such as presentations, documents and spreadsheets, from any computer on your Local Area
Network
• Compatible with Cable/DSL modems and major network operating systems
• NetDisk™ SureSaver software provides data protection for a single file, a directory or your entire disk
• NetDisk Aggregation software enables user to aggregate multiple NetDisks into a single Virtual NetDisk when a
larger capacity is needed
• NetDisk Mirroring software provides an added layer of protection, automatically creating duplicate data copies
• Free software included for MP3, DVD Player, compression, graphic viewer and ftp function
Features
• Wired and wireless network storage made possible through NDAS™ technology
• Full-featured advanced External Hard Disk Drive, 54 Mbps Wireless-G with 4 Fast Ethernet ports built-in
• Data protection and privacy - supports advanced 64 / 128 WAP encryption security
• Each port automatically detects and negotiates between 10Mbps and 100Mbps speeds
• Full duplex, dedicated bandwidth for each port
• Switched 10/100 Ports Run at 10Mbps, 100Mbps
• Pre-formatted in FAT32 format
• Active cooling system to ensure longevity of the drive
• Hot Swappable – no need to power down your computer when connecting and disconnecting
• Compatible with standard wireless adaptors
System Requirements
Windows® 98SE / 2000 / XP / Red Hat™ Linux 9.0
• 233 MHz Pentium® II or higher
• 64 MB RAM (128 MB recommended)
• USB 1.1 Port (USB 2.0 recommended)
• CD-ROM drive for installation
• PC or Notebook Wireless-G / 802.11g or Wireless-B / 802.11b Adapter with TCP/IP Protocol Installed (Wireless-
G recommended)
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Mac® OS X
• G4 Power Mac with OS 10.2 / 10.3
• 128 MB RAM (256 MB recommended)
• USB 1.1 Port (USB 2.0 recommended)
• CD-ROM drive for installation
• PC or Notebook Wireless-G / 802.11g or Wireless-B / 802.11b Adapter with TCP/IP Protocol Installed (Wireless-
G recommended)
Specifications
Unit Dimensions: 1.9” H x 8.4” L x 5.0” W (49mm H x 214.6mm L x 128.6mm W)
Unit Weight: 4.5 lbs. (2.0 kg)
Power Requirements: 110~220 VAC, 50-60 Hz, 12V/1.5A, 5V/1.5A
Interfaces AC Power (1), RJ-45 (4)
LED Indicators Power
Internal Hard Disk Drive
Drive Capacity: 250GB
Average Read Seek: 8.9 ms
Rotational Speed: 7200 RPM
Memory Buffer: 2MB or 8MB
LED Indicators Activity
File System Format: Pre-formatted in FAT32
Internal Wireless Access Point
Wireless Network Standard:IEEE 802.11g OFDM
Frequency: 2.4GHz ISM Band
Modulation: OFDM (64QAM, 16QAM, QPSK, BPSK) DSSS (DBPSK, DQPSK, CCK)
Data Rate: 6, 9, 12, 18, 24, 36, 48, 54Mbps 1, 2, 5.5, 11Mbps
Output Power: 17dBm @ 54Mbps 20dBm @ 11Mbps
Receive Sensitivity: -71dBm @ 54Mbps -84dBm @ 11Mbps
Range Coverage: Up to 80m at office environment
Up to 1,000m in open space
Antenna Type: External dipole antenna 4dBi
Security Features: Wired Equivalent Privacy (WEP) 64-bit, 128-bit encryption
Wi-Fi Protected Access (WPA)
802.1x network authentication support
Support IEEE802.1 D Bridge
Support DHCP Client, Server Relay
Support Subnet Roaming by IAPP Protocol
Support firmware upgrade by Telnet / Web(HTTP) / AP manager
Support Telnet / HTTP / AP manager
Support RADIUS Client function
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Internal Switch
Ethernet Standards: IEEE 802.3, IEEE 802.3u
Protocol: CSMA/CD
Number of Ports: Four (4) 10/100 RJ-45 Auto Detect Ports (Standard and Up-Link)
Cabling Type: UTP Category 3 or better (10BaseT)
UTP Category 5 or better (100BaseTX)
Topology: Star
Speed Per Port: 10Mbps or 100Mbps (Half/Full Duplex)
LED Indicators Link / Activity per Port
10 / 100 per Port (ON for 100Mbps, OFF for 10Mbps)
Environmental
Operating Temperature: 5˚ to 50˚ C to 10,000 Feet
Storage Temperature: -40˚ to 70˚ C
Operating Humidity: 5 to 90%, non-condensing
Storage Humidity: 5 to 90%, non-condensing
Shock: 2ms / 63g (op.), 2ms / 350g (non op.)
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Requirements
Hardware Requirements
NetDisk / NetDisk Mini NetDisk Office
NDAS Mode – Fast Ethernet -100BASE-T / Full Duplex / 802.3u, for wired configuration.
Wireless - 802.11a, 802.11b or 802.11g, for wireless configuration
(Wireless applies to NetDisk and NetDisk Mini Only)
NetDisk / NetDisk Mini NetDisk Office
USB 2.0 Mode - USB 2.0
Software Requirements
May need to install USB 2.0 driver included in installation CD.
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Cable Installation
Windows 2000 and Windows XP
Warning
• Do not connect USB cable and Ethernet cable at the same time.
NetDisk Cable Installation
• Newer NetDisk does not have dip switches on them.
• Newer NetDisk has the capability of automatically recognizing NetDisk Mode without the dip switch.
In such case, please skip step 1 (dip switch setting) from the instructions below.
NDAS Mode
1
2 3 4
(1) Flip both dip switches down to NDAS Mode.
(2, 3) Connect NetDisk to a switch (100 Base-T) with included Ethernet cable.
Wireless users: Connect NetDisk to your wireless router or access point with included
Ethernet cable.
(4) Make sure the power connector is connected firmly.
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USB Mode 1
2 3
(1) Flip both dip switches up to USB Mode.
(2) Connect NetDisk directly to your PC’s USB Port using included USB cable.
(3) Make sure the power connector is connected firmly.
NetDisk Mini Cable Installation
• Turn on NetDisk Mini by sliding the On / Off Switch to the On position.
NDAS Mode
1
2 3
(1, 2) Connect NetDisk Mini to a switch (100 Base-T) with included Ethernet cable.
Wireless users: Connect NetDisk Mini to your wireless router or access point with included Ethernet
cable.
(3) Make sure the power connector is connected firmly.
USB Mode
1
(1) Connect NetDisk Mini directly to your PC’s USB Port using included USB cable.
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NetDisk Office Cable Installation
• Turn on NetDisk Office by sliding On-Off Switch to the On position.
NDAS Mode
1
2
(1) Connect your PC’s Ethernet Port to one of the eight NetDisk Office’s Switch Port using
include Ethernet cable.
(2) Make sure the power connector is connected firmly.
USB Mode
1
2
(1) Connect NetDisk Office directly to your PC’s USB Port using included USB cable.
(2) Make sure the power connector is connected firmly.
Windows 98 SE
(USB use only)
Step 1
• For NetDisk with Dip Switches only.
- Flip both dip switches up to USB Mode.
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Step 2
• For NetDisk Mini and NetDisk Office only.
- Slide On / Off Switch to the ON position.
Step 3
• Connect NetDisk directly to your PC’s USB Port using included USB cable.
NetDisk NetDisk Mini NetDisk Office
NetDisk Wireless Office
Step 4
• Make sure the power connector is connected firmly.
- No power adaptor needed for NetDisk Mini.
NetDisk NetDisk Office
NetDisk Wireless Office
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Note:
From this point forward, NetDisk will be used to represent NetDisk, NetDisk Mini and NetDisk Office.
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NetDisk Software Installation
Windows 2000 and Windows XP
Installation of NetDisk software is simple and easy. Insert the included “NetDisk Installation CD” into your
CD-ROM Drive and select the NetDisk Mode you want. Easy and simple instructions will guide you through
the installation.
For The First Time Users
It is strongly recommended that the first time NetDisk user select Easy Installation from the main menu.
For Advanced Users
Once you are comfortable with installing and using NetDisk, you may choose to use advanced installation. You
can pick and choose features you want to install, select Advanced Installation from the main menu.
NDAS Mode Easy Installation
• Select “NDAS Mode Easy Installation” and click “next” button. The instructions will guide you
through the installation.
USB Mode Easy Installation
• Select “USB Mode Easy Installation” and click “next” button. The instructions will guide you through
the installation.
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Windows 98 SE (USB only)
Step 1
• If this is your first time installing NetDisk /
NetDisk Mini / NetDisk Office, Add New
Hardware Wizard will appear. Click Next and
follow further instructions.
• Otherwise, go to My Computer. There you will
find NetDisk / NetDisk Mini / NetDisk Office
listed as a local drive. Drive letter and name
may vary among PC.
Step 2
• Select Search for the best driver for your
device and click Next.
Step 3
• Select Specify a location and click Browse.
Step 4
• Using Installation CD
- From the
Browse for Folder window, open
CD-ROM Drive, select NDASUSB folder
and click OK.
• Using download folder
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- From the Browse for Folder window, open
NetDiskSW folder, select NDASUSB folder
and click OK.
Step 5
• Once location is set, click Next.
Step 6
• Click Next.
Step 7
• Driver has been successfully installed, click
Finish.
Step 8
• Before NetDisk / NetDisk Mini / NetDisk Office
can be used, it must be formatted. Formatting
can be done using FDisk. Please follow
instructions below for FDisk.
FDisk
Step 1
• Go to Start and select Run.
- Type in the word command.
• Type in the word fdisk.
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Step 2
• Enter Y and press Enter.
Step 3
• Enter Y and press Enter.
Step 4
• Enter 5 and press Enter.
Step 5
• Enter 2 and press Enter.
- If you have more than 2 disks listed, find the
NetDisk and enter the number accordingly.
Step 6
• Enter 3 and press Enter.
Step 7
• Enter 4 and press Enter.
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Step 8
• Enter 1 and press Enter.
- If you have more than 1 disk listed, find the
NetDisk and enter the number accordingly.
Step 9
• Enter Y and press Enter.
Step 10
• Press Esc to continue.
Step 11
• Enter 1 and press Enter.
Step 12
• Enter 1 and press Enter.
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Step 13
• Creating Primary DOS Partition.
Step 14
• Enter Y and press Enter.
Step 15
• Maximizing available size for a Primary DOS
Partition.
Step 16
• Enter Y and press Enter.
Step 17
• Close the Command Prompt window.
Step 18
• Reboot your PC.
• Open My Computer and find NetDisk listed as
a local drive.
• Right click and select Format.
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Step 19
• Select Full and click Start.
Step 20
• Click OK.
Step 21
• Click OK.
Step 22
• Go to My Computer. There you will find
NetDisk / NetDisk Mini / NetDisk Office listed
as a local drive. Drive letter and name may
vary.
- NetDisk can be used as a local drive on your
PC:
o Drag and drop files to NetDisk
o Copy and paste data to NetDisk
o Make and delete folders
o Share files and folders
o Backup / restore data using NetDisk
SureSaver Backup Software.
NOTE: For more information on NetDisk SureSaver
Backup Software, please refer to SureSaver Manual.
SureSaver Manual can be found on NetDisk Installation
CD or on our website www.ximeta.com
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NetDisk Administrative Tool
When software installation is completed, you will find a NetDisk Launcher Icon on your desktop screen and a
NetDisk Administrator Tool icon on the system tray.
• NetDisk Launcher activates and loads the NetDisk Administrator Tool onto the system tray.
• NetDisk Administrator Tool performs the following functions:
- Refresh NetDisk Status
- Add a NetDisk
- Display Software Version
- Enable Read / Write Access
- Enable Read Only Access
- Disable a NetDisk
- Edit NetDisk Name
- Display NetDisk Properties
Registering NetDisk
Add / Register a New NetDisk
• Click NetDisk Administrator Tool Icon located on the bottom right corner of your screen.
• Click New NetDisk.
• Add a NetDisk.
- NetDisk ID and Write Key can be found underneath the NetDisk case.
- NetDisk ID and Write Key do not contain the letter O. Please use the number 0, for all 0’s.
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- Click Add.
• NetDisk Administrator.
- Confirms the NetDisk you just registered.
- If the Write Key was entered in the previous step, the NetDisk is registered as Read / Write Mode.
- If the Write Key was not entered in the previous step, the NetDisk is registered as Read Only
Mode.
Read/Write Mode Read Only Mode
• Found New Hardware Wizard.
- This window may or may not appear.
- If the window appears, follow the instructions and install the new NetDisk.
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Windows 2000 Windows XP
Windows 2000 Windows XP
Please click “Yes” Please click “Continue Anyway”
• Registration is completed.
- Click NetDisk™ Administrator Tool to see the registered NetDisk.
Read/Write Mode Read Only Mode
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Using NetDisk
Now that you have successfully installed NetDisk, it’s time to familiarize yourself with using the NetDisk.
NetDisk is located in My Computer as a local drive. Drive letter and NetDisk name may vary between Personal
Computers.
Here are examples of uses for NetDisk.
• You can use NetDisk like a local drive on your PC.
• Drag and drop files to NetDisk.
• Copy and paste data to NetDisk.
• Make and delete folders.
• Share files and folders.
• Backup your data using NetDisk SureSaver.
Sharing NetDisk
• Once NetDisk is connected to your network, it can be accessed from any computer on your LAN.
• To share NetDisk, following must hold:
- All computers and NetDisk must be on the same LAN.
- NetDisk must be connected via Ethernet or Wireless Access Point.
- NetDisk software must be installed on each computer.
- NetDisk must be registered onto each computer.
- Supports Windows 2000 and Windows XP.
• From each PC, users can easily read / write / backup to NetDisk simultaneously.
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NetDisk Status and Mode Indicator
• NetDisk provides users with six basic modes.
• Below is a chart describing each of the NetDisk Modes and the icons that correspond with each mode.
NetDisk Color Icon NetDisk Icon Mode/Meaning
Green
Read Only Mode
• Users can only read from NetDisk.
Blue
Read / Write Mode
• Users can read and write to and from NetDisk.
Red
Unrecognized Mode
• NetDisk cannot be used.
• You can only remove this NetDisk from your
computer or view its property.
Gray
Disabled Mode
• Disabled from your computer
• NetDisk can be enabled back to Read/Write Mode
or removed from the PC.
White
Busy Mode
• NetDisk is busy performing a task or an
application is using NetDisk.
Black
Disconnected Mode
• Not connected to the network.
• Power Cord, Ethernet Cord or USB Cord is
unplugged. Once the cord is connected, you can
resume NetDisk use.
Yellow
Slave Mode
• Slave disk used for aggregation and mirroring
only.
• You can only remove it from your computer or
view its property.
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NetDisk ShareWrite
• NetDisk ShareWrite allows users on the network to read, write and backup to NetDisk simultaneously
from different PCs.
• Users registered as Read Only will be able to read from NetDisk and users registered as
Read / Write will be able to read and write to NetDisk.
• For ShareWrite to take place, following must occur:
- All PCs that are connected to NetDisk must have the same version of NetDisk software.
- Supports Windows 2000 and Windows XP only.
Warning:
- Do not perform disk operations (format, partition and chkdsk) when multiple PCs are connected.
- NetDisk can be formatted, partition, chkdsk, aggregated or mirrored only when one PC is
connected.
- If PC cannot see file changes made by other PCs, try refreshing Windows explorer.
- If first PC that mounted NetDisk gets shut down while other PCs are using NetDisk, it may
cause a file operation error.
- Windows recycle bin may be corrupted during several NetDisk Enabling or Disabling.
- When NetDisk is shared between Windows 2000 and Windows XP, file system corruption may
occur. Perform chkdsk.
Changing Mode
Changing from Read / Write to Read Only
• Click NetDisk Administrator Tool and select the NetDisk you want to change from Read/Write to
Read Only.
• Select Enable Read Only.
- The Blue Circle will change to a Green Circle indicating Read Only Mode.
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Blue Circle indicates Read/Write Mode
Green Circle indicates Read Only Mode
Changing from Read Only to Read / Write
• Click NetDisk Administrator Tool and select the NetDisk you want to change from Read Only to
Read/Write
• Select Enable Read/Write.
- The Green Circle will change to a Blue Circle indicating Read/Write Mode.
Blue Circle indicates Read/Write Mode
Green Circle indicates Read Only Mode
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NetDisk Administrator Tool Menu
Click NetDisk Administrator Tool. All the registered NetDisk will be displayed on the NetDisk
Administrator Tool Menu.
- NetDisk - Displays all the functionality of a specific NetDisk.
- If you named your NetDisk at the registration step, the new name will be displayed in place of the
word NetDisk X.
• Refresh Status - Updates the status of NetDisk that are connected to the network.
- If a NetDisk IS displayed with a Black Colored Circle, it means the network cable or power cable
NetDisk is disconnected. This will cause operation of other NetDisk to slow down. We recommend
you remove the Black NetDisk. You can remove the NetDisk by selecting the Black colored
NetDisk and choosing remove.
• New NetDisk - Registers a new NetDisk to your computer.
- Each time a new NetDisk is added, it must be registered. Found New Hardware Wizard will
automatically register the new NetDisk. Some systems will register a NetDisk without going
through this step.
- NetDisk Name is optional
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- Enter NetDisk ID.
- Enter Write Key; it is needed to enable write access to NetDisk.
- Found New Hardware Wizard
- Select Install Software Automatically and click Next.
Windows XP Windows 2000
- If you click Cancel, NetDisk Device Driver does not get installed and you cannot use NetDisk.
o To re-install NetDisk, please follow the following steps:
To Re-Install NetDisk for Windows XP
Right click My Computer
Select Manage
Double click Device Manager under
System Tools
Double click SCSI and RAID
controllers
Right click XIMETA_LanscsiBus_XX
(XX can be any two numbers)
Select Update Driver
Hardware Update Wizard will appear
Select Install the software
automatically and click Next
Hardware Installation will appear,
click Continue Anyway
Hardware Update Wizard will appear
again, click Finish
To Re-Install NetDisk for Windows 2000
Right click My Computer
Select Manage
Double click Device Manager under
System Tools
Double click SCSI and RAID
controllers
Right click XIMETA_LanscsiBus_XX
(XX can be any two numbers)
Select Properties
Select Driver tab and click Update
Driver
Upgrade Device Driver Wizard will
appear, click Next
Select Search for a suitable driver for
my device and click Next
Uncheck all of the optional search boxes
and click Next
Digital Signature Not Found window
will appear, click Yes
Upgrade Device Driver Wizard will
appear again, select Fini
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o Searching for new NetDisk.
o Hardware Installation
- This is just a warning window advising NetDisk to perform Window Logo Testing.
- Click Continue.
Windows XP Windows 2000
- If you click STOP Installation or No, NetDisk Device Driver does not get installed and you
cannot use the NetDisk.
- If you want to re-install the NetDisk, please follow the Re-Install NetDisk step in this
section.
o Installation is completed.
o Click Finish.
o New NetDisk has been added to your pc.
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• About - Displays NetDisk Administrator version.
• Exit - Exits NetDisk Administrator.
- Click Yes, if you want to exit. Otherwise, click No,
o NetDisk Administrator Tool can be restored by double clicking icon on the Desk Top.
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NetDisk Functions
Click NetDisk™ Administrator Tool and place the cursor on a NetDisk to view its functions. Each
NetDisk has its own functions that can be performed, click on the function you want to perform:
Disable
Edit Name
Enable Read Only
Enable Read / Write
Property
Refresh
Remove
• Disable - Disables writing and reading to and from NetDisk.
- When you select Disable, a warning window will appear. If you want to disable NetDisk click
OK. Otherwise, click Cancel.
- If NetDisk is being used by any application, NetDisk will not disable. Wait until applications are
finished using NetDisk. Then try disabling it again.
- If you still cannot disable after several attempts, reboot your computer. This may occur when
unknown programs are still using NetDisk.
• Edit Name – Changes the name of the NetDisk.
- Type in the new name for the NetDisk on Edit a NetDisk window then click OK. If you do not
want to change the name of the NetDisk, simply click Cancel.
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• Enable Read Only – Enables you bak into Read Only Mode.
• Enable Eead/Write – Enables you back into Read/Write Mode.
- If you want to take current writer’s write access, please select Yes.
- Otherwise, select No.
- If the current write does not release the write access you will receive a message just like the one
below.
- Click OK then try enabling it again later.
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• Property - Display properties of NetDisk.
• Refresh – Updates the NetDisk’s data from which you are reading.
• Remove – Removes the NetDisk from your computer.
- NetDisk Administrator appears when you select remove. Click OK if you want to remove the
NetDisk. Otherwise, click Cancel.
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Advanced NetDisk Functions
Aggregation / Binding
Aggregation is one of the two advanced features NetDisk provides. Aggregation allows users to enable
multiple NetDisk units to be recognized as a single large disk drive. This feature is extremely useful where a
larger storage device is needed. Please follow the steps below to aggregate NetDisk.
Requirements for Aggregation / Binding:
• Only two NetDisk can be bound at a time.
• Each NetDisk must have a Write Key.
• Each NetDisk must be disabled.
• Cannot bind NetDisk that is already bound.
• Two NetDisk that are being bound must be disabled or removed from all other user’s computers. Only
one person, who is performing the binding, can have the NetDisk enabled on their computer.
Mirroring
Mirroring is another advanced feature provided with NetDisk. The purpose of mirroring is to continuously
create a copy of data from one NetDisk to another NetDisk, whenever data is written to a NetDisk.
Requirements for Mirroring
• Each NetDisk has to have a Write Key.
• Each NetDisk has to be disabled.
• Cannot mirror a NetDisk that is already mirrored.
• A NetDisk which you are saving the data to, must be same size or larger than the NetDisk you are
copying the data from.
• Two NetDisk that are being mirrored must be disabled or removed from all other user computers. Only
one person, who is performing the mirroring, can have the NetDisk enabled on their computer while the
mirroring is being performed. After mirroring is completed, users can enable or register the mirrored
NetDisk.
Mirroring and Aggregation are done exactly the same way, except for selecting Aggregation-Bind Button for
the Aggregation and Mirror Button for the Mirroring. Refer to Aggregation-Bind for Mirroring. Refer to
Aggregation - Unbind to undo Mirroring.
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Disable NetDisk
• Click Start > Program > NetDisk > NetDisk Aggregation & Mirroring
- NetDisk Aggregation & Mirroring window displays all the NetDisk installed and registered on
your computer.
- Aggregate / Binding and Mirroring can proceed only if two or more NetDisk are registered on your
computer.
- If two or more NetDisk are listed on the NetDisk Aggregation & Mirroring window, continue to
the next step. Otherwise, go to Add (register) a new NetDisk, to add more NetDisk.
• To disable NetDisk, click NetDisk™ Administrator Tool . Then choose the NetDisk you want to
disable and then select Disable.
• NetDisk Administrator - If the NetDisk you selected is in use by an application or user, NetDisk will
not be disabled. Wait until the applications or user is finished using NetDisk. Then try disabling it
again.
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• Click OK if you want to disable the NetDisk. Otherwise, click Cancel.
• If NetDisk Aggregation & Mirroring window is not opened, click Start > Program > NetDisk >
NetDisk Aggregation & Mirroring
- Wait few seconds for the changes to take place. If the color of the disabled NetDisk has not changed
to Gray, click Status. If the color still has not changed, repeat steps for every NetDisk that was not
disabled.
- Disabled NetDisk will be indicated by a Gray colored NetDisk.
- If you cannot disable or color of the circle is White, after several attempts, reboot your computer.
This may occur when unseen programs are using NetDisk.
- Once two NetDisk have been disabled, Aggregation / Binding and Mirroring can begin.
• Repeat the above step for the second NetDisk you want to disable.
• Now that two NetDisk are disabled, you will be able to Aggregate / Bind and Mirror them.
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Aggregate / Bind and Mirror NetDisk
• Select one of the two NetDisk you just disabled. Once you select a NetDisk, Aggr and Mirror buttons
will be enabled.
• Click Aggr Button for Aggregation / Binding.
• Click Mirror Button for Mirroring.
- Aggregation: The NetDisk bound box on the right, indicates the first NetDisk you select to bind.
The NetDisk Available box on the left, lists all the NetDisk you can select from to bind with the
first NetDisk.
- Mirroring: The NetDisk bound box on the right displays the NetDisk which the data will be
mirrored from and the NetDisk Available box on the left, lists all the NetDisk you can select from to
mirror the data.
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• Select a NetDisk from the NetDisk Available box that you want to Aggregate / Bind and Mirror to:
• Once you selected a NetDisk, click button then click OK.
- If you select the wrong NetDisk to Aggregate Bind and Mirrored, you can simply select the NetDisk
from the Bind NetDisk window and click . This will unbind the NetDisk.
• Mirroring Only - Warning Message.
- If the NetDisk you are mirroring to is smaller than the NetDisk you are mirroring from, a warning
window will appear.
- Click OK.
- Click Cancel from the Bind window and repeat step again. Make sure you select a larger or same
size NetDisk to mirror the data to.
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• Formatting / Partitioning
- Once the mirroring successfully starts, a NetDisk Administrator Window will appear advising you
to format / partition the master NetDisk before you can use the mirrored NetDisk.
- Instructions to formatting / partitioning can be found at the end of this document. But before you
can format / partition a NetDisk, NetDisk has to be enabled. Please continue to the next step for
further instructions on enabling and formatting / partitioning NetDisk.
- Click OK.
• Aggregation / Binding and Mirroring are completed.
• Aggregation: The bound NetDisk is
indicated by the word Aggr Master:
NetDisk 1. The NetDisk from the NetDisk
bound box becomes the Master NetDisk
and the NetDisk from the NetDisk available
box becomes the Slave NetDisk. The slave
gets added to the master NetDisk. The name
Master NetDisk 1 is Master plus the name
of the first NetDisk.
• Mirroring: The mirrored NetDisk is
indicated by the word Mirror Master:
NetDisk 1. The NetDisk from the NetDisk
bound box becomes the Master NetDisk
and the NetDisk from the NetDisk available
box becomes the Slave NetDisk. The
master NetDisk is mirrored to slave
NetDisk.
• Click NetDisk Administrator Tool .
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- NetDisk 1 is disabled Master NetDisk and NetDisk 2 is Slave NetDisk.
• Enable the Bound / Mirrored NetDisk by selecting either Enable Read/Write or Enable Read Only.
• Go to NetDisk Aggregation & Mirroring window. You will notice the changes in the color of the
Master NetDisk.
Aggregation Mirroring
• Before you can use the new Bound / Mirrored NetDisk, the NetDisk needs to be partitioned. Please
refer to Partition NetDisk.
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Unbind NetDisk
• Click NetDisk Administrator Tool and select a master NetDisk you want to unbind. Then select
Disable.
- You can only unbind a disabled NetDisk.
• NetDisk Administrator
- If the NetDisk is being used by an application or user, NetDisk will not be disabled. Wait until
applications or users finished using NetDisk. Then try disabling it again.
- Click OK if you want to disable the NetDisk. Otherwise, click Cancel.
- If you still cannot disable after several attempts, reboot your computer. This may occur when
unseen programs are still using the NetDisk.
- Disabled NetDisk is indicated by Gray circle.
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• Go to NetDisk Aggregation & Mirroring window. The color of the master NetDisk you just disabled
will be Gray. If not, press Status button.
• Select a NetDisk you want to unbind and click unbind button.
- The bound NetDisk will unbind into the two original NetDisk.
- Two unbound NetDisk is also visible from NetDisk™ Administrator Tool .
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• Enable the unbound NetDisk by selecting either Enable Read/Write or Enable Read Only.
- NetDisk cannot be used until it is enabled.
- Repeat this step for the second unbound NetDisk.
• Right click My Computer. Click Management > Disk Management.
- If an unbound NetDisk is not yet initialized, indicated by , go to the Initialize NetDisk
Section. Otherwise go to Partition NetDisk section.
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Formatting NetDisk
Initialize NetDisk
• Right click My Computer and select Manage.
• Computer Management window will appear. Click Disk Management under Storage.
• Computer Management window will list all the disks in the computer.
• Find NetDisk you want to format and right click
- NetDisk you are looking for is the unknown or not initialized disk.
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• Select Initialize NetDisk. Initialize NetDisk window will appear. Select the right disk and click OK.
• NetDisk will be automatically initialized.
- Unknown becomes Basic
• Right click Unallocated box then select New Partition.
• Go to Partition NetDisk Section.
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Partition NetDisk
• Right click My Computer and select Manage.
• Computer Management will appear.
• Click Disk Management under Storage.
- Disabled disk will be shown on the Computer Management.
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• Right click on the box and select Delete Partition.
• Delete primary partition will appear.
- When you delete partition, all the data on the disk will be lost.
- Click Yes, if you want to continue partitioning. Otherwise, click No.
• Partition has been deleted and it is indicated by the word Unallocated.
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• Right click on the box and select New Partition.
• New Partition Wizard: Click next.
• Select Partition Type: Select Primary partition and click Next.
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• Specify Partition Size: Click Next.
- The partition size is automatically set. Do not change the size.
• Assign Drive Letter or Path: Select Assign the following driver letter and choose a name for the
drive from list. Then click Next.
• Format Partition: Select Format this partition with the following Settings and perform a quick format
(Recommended).
- Click next.
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• Partitioning is finished. Click Finish.
- You can see the partitioned disk.
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Uninstalling NetDisk
NetDisk Uninstall
Before you can uninstall a NetDisk, you must close all applications using the NetDisk. NetDisk Administrator,
NetDisk Aggregation & Mirroring, Windows Explorer and Internet Explorer must also be closed.
There are two different ways in which you can uninstall NetDisk.
• Click Start > All > NetDisk > Uninstall NetDisk.
- Windows Installer will appear. Click Yes if you want to continue uninstall. Otherwise click No.
• Click Start > Control Panel > Add or Remove Programs > NetDisk > Remove
- Add or Remove Programs will appear. Click Yes if you want to continue uninstall. Otherwise,
click No.
• Problem Ejecting NetDisk appears when applications are using the NetDisk you are trying to remove.
Click OK and try removing NetDisk after applications have been closed.
Restart computer after removing the NetDisk.
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Changing FAT32 File System Format to NTFS File System Format
• Please follow below instructions to change File System Format from FAT32 to NTFS
- Right click My Computer.
- Select Manage.
- Double click Disk Management.
- Find NetDisk from the button window and right click on it.
- Select Delete Partition.
- Delete primary partition window may appear. Click Yes.
- Delete all the partitions.
- Once all of the partitions are deleted, right click unallocated NetDisk and select New Partition.
- Welcome to the New Partition Wizard will appear. Click Next.
- Select Primary Partition. Click Next.
- Use the given Partition size in MB. Click Next.
- For drive letter, use assigned drive letter or select a new drive letter. Click Next.
- Select Format this partition with the following settings.
- Select NTFS for File system
- Select Default for Allocation unit size.
- Volume label is optional.
- Check Perform a quick format. Click Next.
- Completing the New Partition Wizard will appear. Click Finish.
Using NetDisk in Mac OS and Windows Environment
Mac OS and Windows users can easily share the same NetDisk on a local area network.
• Default File System Format of NetDisk has been changed from NTFS to FAT32.
• NetDisk, NetDisk Mini and NetDisk Office all come pre-formatted in FAT32 File System Format.
• Connect NetDisk to a 100BASE-T / Full Duplex Switch.
• NetDisk and computers that need to use NetDisk must be on the same subnet.
• On Windows, install Windows Install CD and on Mac, install Mac Install CD.
• Register NetDisk onto Windows and Mac computers.
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Frequently Asked Questions
• What can NetDisk™ be used for?
- NetDisk™ can be used with a variety of applications. It is ideal for all users that cannot afford NAS
systems, such as small to medium businesses, SOHO (Small Office Home Office), workgroups,
departments, schools and public institutions. NDAS technology’s convenience and low cost provides the
best storage solution for home / office networking.
Use as storage for Personal Computer and Home Networking (Storing and sharing files, backup /
archiving, etc.)
Expanding storage requirements.
Business primary or secondary network storage.
Public institution’s storage for data archives, disclosed data, backups, and conservation of data.
Multimedia storage device (MP3s, Digital Photos, Digital Video).
Multi-platform networking (Simultaneous use from Macintosh, Windows, and Linux)
Non-PC / Non-Computing applications (security, CCTV, techograph recording, MRI, entertainment).
• How is NetDisk™ different from NAS or SAN?
- NetDisk is more of a low cost alternative to NAS or SAN. It is more for the users looking for lower
costs and storage associated with backup / archiving. Basically, both NetDisk™ and NAS are storage
devices that are implemented over a network. In NAS, the hard disk is connected to a storage server and
that server is connected to a network; but in contrast, NetDisk™ utilizes NDAS technology allowing it
to connect the hard disk directly to a network without a server.
- NetDisk is much more cost-effective, efficient and easy to use. It also takes up less space than NAS or
SAN products.
• What Operating Systems does NetDisk™ support?
- NetDisk™ currently supports Windows XP, Windows 2000, and Mac OS. Windows ME is only
supported by USB. XIMETA will release beta software for Windows 98SE, Linux Red Hat 9.0 and
Multi Write Sharing.
- Unsupported operating systems can still use the NetDisk through Windows File Sharing. The computer
which NetDisk is installed on will have to be turned on in order for other computers to access the
NetDisk.
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• Can multiple users access the drive at the same time?
- Yes, multiple users can access NetDisk™ at the same time. However, write access is only granted to
only one specific user at a time. An updated driver will be provided in November, 2003, that will enable
multi-write access.
• Are there any known issues with NetDisk™?
- Currently there is an issue with Hyperthreading and Dual Processors. Hyperthreading is a new
technology that is associated with the new Pentium 4 Processors. We have just released a free beta
version of the NetDisk™ software that addresses this issue.
- There also is a compatibility issue when used with DLINK, SMC and US Robotics 802.11b wireless
routers. With their 802.11b, there are no any problems. We are currently working on finding a solution.
- When used with McAfee Virus Scan Professional 7.0, you must disable HAWK Script Stopper in
McAfee, or disable McAfee from scanning before rebooting your computer upon installation of NetDisk
software.
- If Internet access is blocked after rebooting, you can do a System Restore or uninstall McAfee and
internet access should be restored. More information can be provided by going to our troubleshooting
section or by calling XIMETA Technical Support at 949-753-7983.
• Does it matter what kind of device that NetDisk™ plugs into?
- Yes, NetDisk™ is recommended to be plugged into a 100Mb / full duplex capable switch. It can be
plugged into a hub, but it is not supported and you may experience problems.
• What files systems are supported by NetDisk™?
- NetDisk is not dependant on any file system. The file system on Operating System that you use NetDisk
with will vary. Windows 98SE and ME supports FAT32. Windows 2000/XP supports FAT32 and
NTFS (default NetDisk file system) LINUX and MAC OS X have their own file system, but also
support FAT32 for use with Windows as well.
• How many users can use a NetDisk™?
- Theoretically, there is no limit. Recommended users are 2 to 20.
• Are the NetDisk™ drives preformatted?
- Yes, they are formatted with NTFS and can be reformatted and partitioned easily using your computer’s
Operating System.
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• For NDAS mode, do I need drivers installed on each PC that is using the NetDisk?
- Yes, the easy to install drivers need to be loaded on each PC that needs access to NetDisk. This is
unless you are using Windows Sharing. Then only one computer will have to have the software
installed. The others will not need it.
• Where can I purchase NetDisk™?
- Currently, NetDisk can be purchased at Best Buy, Fry's Electronics, CompUSA, PCMall, and
TigerDirect. For locations nearest you, contact sales@XIMETA.com
• What type of service and warranty does NetDisk™ come with?
- NetDisk™ comes with a one year limited warranty. Please note that if the device has been opened or
tampered with in any way, the warranty will is void.
• What USB version is NetDisk™ supported on?
- NetDisk™ is supported on USB 1.1 and 2.0, but 2.0 is recommended.
• Is the NetDisk™ application required to use USB?
- No, just make sure that the dip switches on the back of the NetDisk™ are in the up position. Make sure
that NetDisk is powered off before changing dip switch settings.
• I would like to use wireless with my NetDisk™; is this possible?
- Yes it is possible, but XIMETA recommends that you use an 802.11a or 802.11g router. 802.11b will
work, but because it is only 11mbps, transfer can take extremely long because of the low bandwidth, you
may see errors. If using an 802.11b router or card, we recommend that you plug your computer directly
into an unused port on your wireless router or switch with an Ethernet cable when doing large file
transfers.
- Currently there are compatibility issue when used with various DLINK, SMC and USRobotics 802.11b
products. We are working to find a solution. NetDisk does work fine when used with their 802.11g
wireless products. You may also experience problems when used with Wireless Bridges due to the way
that they operate.
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• What is the maximum number of NetDisk™ that support aggregation?
- Aggregation can currently be done using two (2) NetDisk™, with support for ten (10) in the future.
• When used with Mirroring, and one NetDisk™ goes down what happens?
- The kind of mirroring done with NetDisk™ software is basic. You must format before mirroring or
aggregating NetDisk™.
- If one NetDisk goes down, data will still be on the other NetDisk and can be accessed, but if you want to
replace the down NetDisk, you must format both NetDisk again to recreate mirror.
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Troubleshooting
• How do I install NetDisk ™?
NetDisk™ can be installed using either Ethernet or USB. Ethernet connection allows NetDisk™ to be used
as a Network Storage Device; USB connection allows NetDisk to be used as a high-speed external hard
drive.
- To install in NDAS Mode (requires a 100 Mb / full duplex switch)
Mode switch in back of NetDisk should be set to NDAS / Ethernet, downward position, default is set
to NDAS / Ethernet. NetDisk must be powered off to change switch setting.
Connect the Power Cable and LAN Cable, from NetDisk to power and switch respectively.
Install NetDisk™ software from Installation CD down load from XIMETA website.
- To install in Ethernet Mode (requires a cross-over cable which is not supplied)
Mode switch in the back of NetDisk should be set to NDAS / Ethernet, downward position, default
is set to NDAS / Ethernet. NetDisk must be powered off to change switch setting.
Connect the Power Cable and Cross-Over Cable, from NetDisk to power and Ethernet port on
computer, respectively.
Install NetDisk™ software from Installation CD down load from XIMETA website.
- To install in USB 2.0 Mode
Mode switch in the back of NetDisk should be set to USB 2.0, upward position. NetDisk must be
powered off to change switch setting.
Connect the Power Cable and USB Cable, from NetDisk, to power and USB port on computer,
respectively.
Computer should automatically recognize NetDisk. For Windows ME, Linux and MAC, NetDisk
must me formatted to FAT32 or recognized file system.
• When adding NetDisk to my computer, why does the "ADD" button stay gray?
- You may not have entered values correctly. The letter "O" is not used; please verify that you have used
the number "0" (zero).
• I have just installed NetDisk; why is the NetDisk showing up as a red color?
- Try unplugging your NetDisk power cord, wait about 10 seconds, and plug it back in. If this doesn't
work, try restarting your computer.
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• I am getting “NetDisk unplugged abnormally”?
- NetDisk has lost connection to your computer. Please check your connections. Make sure that NetDisk
is plugged into a 100mb/full duplex capable switch. NetDisk does not support hubs. If you have your
switches uplinked to another one, try putting NetDisk and your computer on the same switch and retry.
- Try setting your Ethernet Port speed / duplex settings to 100 Mb / full duplex. This can be done by:
Right clicking My Network Places, click on Properties, right click on Local Area Connection and click
on Properties. Then click on the Configure button next to your Ethernet Port and click on the Advanced
Tab. Click on Speed & Duplex drop down menu and select 100 Mb / full duplex.
- It is also possible that you have some energy saving features turned on such as Hibernation / Standby.
Please check those as well.
- You can try going to your Ethernet Card manufacturer and downloading the latest driver.
- If using a Cable / DSL Router, try updating the firmware.
- Try plugging NetDisk and computer into a different port on the switch.
• I have installed the NetDisk key but cannot see NetDisk in "My Computer.” What should I do?
- Open up "Computer Management" by right-clicking on "My Computer.” Go to "Manage," then click on
"Disk Management.” Check to see if your NetDisk is recognized. It should show up as Disk 1 or Disk 2
or a different number depending on the number of drives that you have on your computer. Right-click
on the appropriate "Disk #" and click "Initialize.". Also, for Windows ME / Linux / MAC users, you
will need to format disk to FAT32 for it to be recognized.
• Why can’t my computer go into hibernation or standby?
- If you want to use your computer in hibernation or standby, you must have NetDisk disabled before that
can occur. Click on the NetDisk Admin Tool on you system tray- go to your NetDisk and then you
should see a menu with Disable as one of the choices.
• I’ve just installed NetDisk software, and now my internet does not work.
- This can happen when used with McAfee Virus Scan Professional 7.0; you must disable HAWK Script
Stopper in McAfee, or disable McAfee from scanning before rebooting your computer upon installation
of NetDisk software.
• I have clicked on the NetDisk Administrator Tool on my desktop and nothing happens.
- The icon on the desktop is only used to launch NetDisk Administrator Tool into the system tray, if for
some reason it is not in there. The icon in the system tray is used for Enabling, Disabling, Adding,
Removing and switching Read / Write modes on NetDisk.
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• I am getting a "Data has been corrupted" message on my computer when I try to open up or copy a
file. What should I do?
- Windows comes with a utility called "Scan Disk.” Open up "My Computer," right-click on your
NetDisk drive letter and click on "Properties.” Go to the "Tools" tab and then click on the "Check Now"
button under "Error-Checking."
• When I try to copy something to my NetDisk, why does the following show up: “Cannot copy NetDisk
Administrator: The disk is write-protected. Remove the write-protection or use another disk.”?
- You do not have Read / Write access. Click on the NetDisk Icon in your bottom-right system tray. Go to
your NetDisk and then click on "Enable Read/Write."
• I getting this error message: “The device ‘Generic volume’ cannot be stopped right now. Try
stopping the device again later.”?
- Close any windows that are displaying your NetDisk and retry what you were trying to do. If you
continue to get that error message, try rebooting your computer.
• I have plugged in NetDisk to my USB port and cannot see NetDisk in My Computer.
- Please make sure that both Dip Switches on the back of NetDisk are in the “UP” position. You must
power off NetDisk completely before doing so. Try plugging NetDisk into a different USB port on your
computer and see if that works. If using Windows ME, Linux, or MAC, please make sure that NetDisk
is formatted in a supported files system. Windows ME requires FAT32. LINUX and MAC have their
own file systems, but also support FAT32 as well. It is up to you to choose the appropriate one.
• My NetDisk shows up as a Black dot when used with USB.
- When used with USB mode, the NetDisk Software not needed, therefore you will see a Black Dot
(disconnected) in the system tray as that is an indicator for NDAS (Ethernet) mode.
• My NetDisk cannot be seen when used with an 802.11b wireless router.
- Please check your connection speed. Although it may say that connection is “Excellent”, speed may not
be the same. There is also a compatibility issue when used with DLINK, SMC and US Robotics
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802.11b products. We are working to find a solution. It does work fine when used with their 802.11g
wireless products.
• Why is my transfer speed slow?
- When used with 802.11b products, transmit speed is slow, there can be errors occurring. We
recommend that when doing large file transfers, that you plug your computer into a switch to do the
transfer.
• I cannot Aggregate or Mirror NetDisk?
- Please make sure that your NetDisk is disabled before mirroring or aggregating them.
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Regulatory Statements
United States (FCC)
The computer equipment described in this manual generates and uses radio frequency (RF) energy. If the equipment is not installed
and operated in strict accordance with the manufacturer's instructions, interference to radio and television reception might result.
This equipment complies with Part 15 of the FCC Rules. Operation is subject to the following conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired
operation.
Part 15, Class B, of the FCC Rules, is designed to provide reasonable protection against radio and television interference in a
residential installation. Although the equipment has been tested and found to comply with the allowed RF emission limits, as
specified in the above cited Rules, there is no guarantee that interference will not occur in a particular installation. Interference can be
determined by turning the equipment off and on while monitoring radio or television reception. The user may be able to eliminate any
interference by implementing one or more of the following measures:
• Reorient the affected device and/or its receiving antenna.
• Increase the distance between the affected device and the computer equipment.
• Plug the computer and its peripherals into a different branch circuit from that used by the affected device.
• If necessary, consult an experienced radio/television technician for additional suggestions.
European Community (CE)
This product conforms to the following European Directive(s) and Standard(s):
Application of Council Directives:
• EC directive 89/336/EEC.
Importer's Name: XIMETA, Inc.
Type of Equipment: Information Technology Equipment.
TRANSLATION: Störfestigkeit nach EN 50082-1 (89/336/EEC) wird erfüllt.
XIMETA, Inc.
15251 Alton Parkway
Irvine, CA 92618
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Product Warranty
XIMETA, Inc. provides a warranty for its product only if the buyer originally purchased the product from:
XIMETA, or an authorized Reseller / Distributor.
Limited Hardware Warranty: XIMETA warrants that the hardware portion of the XIMETA products ("Hardware") described below
will be free from material defects in workmanship and materials from the date of original retail purchase of the Hardware, for the
period set forth (“Warranty Period”).
Limited Warranty for the Products(s) is defined as follows:
Hardware (NetDisk unit, excluding power supplies)
XIMETA’s sole obligation shall be to repair or replace the defective device at no charge to the original owner. Such repair or
replacement will be rendered by XIMETA at an Authorized XIMETA Service Office. The replacement Hardware need not be new or
of an identical make, model or part; XIMETA may in its discretion replace the defective hardware (or any part thereof) with any
reconditioned product that XIMETA reasonably determines is substantially equivalent (or superior) in all material respects to the
defective Hardware. The Warranty Period shall extend for an additional ninety (90) days after any repaired or replaced Hardware is
delivered. If a material defect is incapable of correction, or if XIMETA determines in its sole discretion that it is not practical to repair
or replace the defective Hardware, the price paid by the original purchaser for the defective Hardware will be refunded by XIMETA
upon receipt of the defective Hardware. All Hardware (or any part thereof) that is replaced by XIMETA, or for which the purchase
price is refunded, shall become the property of XIMETA upon replacement or refund.
Limited Software Warranty: XIMETA warrants that the software portion of the product (“Software”) will substantially conform to
XIMETA's then current functional specification for the Software, as set forth in the applicable documentation, from the date of
original delivery of the Software for a period of ninety (90) days (“Warranty Period”), only if the Software is properly installed on
approved hardware and operated as contemplated in its documentation. XIMETA further warrants that, during the Warranty Period,
the magnetic media on which XIMETA delivers the Software will be free of physical defects. XIMETA’s sole obligation shall be to
replace the non-conforming Software (or defective media) with Software that substantially conforms to XIMETA’s functional
specifications for the Software. Except as otherwise agreed by XIMETA in writing, the replacement Software is delivered. If a
material non-conformance is incapable of correction, or if XIMETA determines in its sole discretion that it is not practical to replace
the non-conforming Software, the price paid by the original license for the non-conforming Software will be refunded by XIMETA;
provided that the non-conforming Software (and all copies thereof) is first returned to XIMETA. The license granted respecting any
Software for which a refund is given automatically terminates.
What You Must Do For Warranty Service:
Registration is conducted via a link on our Website (http://www.XIMETA.com). Each product purchased must be individually
registered for warranty service within ninety (90) days after it is purchased and/or licensed.
FAILURE TO PROPERLY TO REGISTER MAY AFFECT THE WARRANTY FOR THE PRODUCT.
Submitting a Claim:
Any claim under this limited warranty must be submitted in writing before the end of the
Warranty Period to an Authorized XIMETA Service Office.
The customer must submit as part of the claim a written description of the Hardware defect or Software nonconformance in sufficient
detail to allow XIMETA to confirm the same.
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The original product owner must obtain a Return Material Authorization (RMA) number from the Authorized XIMETA Service
Office and if requested, provide written proof of purchase of the product (such as a copy of the date purchase invoice for the product)
before the warranty service is provided.
After an RMA number is issued, the defective product must be packaged securely in the original or other suitable shipping package to
ensure that it will not be damaged in transit, and the RMA number must be prominently marked on the outside of the package.
The customer is responsible for all shipping charges to and from XIMETA (No CODs allowed). Products sent COD will become the
property of XIMETA Inc. Products should be fully insured by the customer and shipped to:
XIMETA, Inc.
15251 Alton Parkway
Irvine, CA 92618
XIMETA may reject or return any product that is not packaged and shipped in strict compliance with the foregoing requirements, or
for which an RMA number is not visible from the outside of the package. The product owner agrees to pay XIMETA's reasonable
handling and return shipping charges for any product that is not packaged and shipped in accordance with the foregoing requirements,
or that is determined by XIMETA not to be defective or non-conforming.
What is not covered:
This limited warranty provided by XIMETA does not cover: Products that have been subject to abuse, accident, alteration,
modification, tampering, negligence, misuse, faulty installation, lack of reasonable care, repair or service in any way that is not
contemplated in the documentation for the product, or if the model or serial number has been altered, tempered with, defaced or
removed; Initial installation, installation and removal of the product for repair, and shipping costs; Operational adjustments covered in
the operating manual for the product, and normal maintenance; Damage that occurs in shipment, failures due to power surge, and
cosmetic damage; and Any hardware, software, firmware or other products or services provided by anyone other than XIMETA.
Disclaimer of Other Warranties:
EXCEPT FOR THE 1-YEAR LIMITED WARRANTY SPECIFIED HEREIN, THE PRODUCT IS PROVIDED "AS-IS" WITHOUT
ANY WARRANTY OF ANY KIND INCLLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABLITY,
FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IF ANY IMPLIED WARRANTY CANNOT BE
DISCLAIMED IN ANY TERRITORY WHERE A PRODUCT IS SOLD, THE DURATION OF SUCH IIMPLIED WARRANTY
SHALL BE LIMITED TO NINETY (90) DAYS. EXCEPT AS EXPRESSLY COVERED UNDER THE LIMITED WARRANTY
PROVIDED HEREIN, THE ENTIRE RISK AS TO THE QUALITY, SELECTION AND PERFORMANCE OF THE PRODUCT IS
WITH THE PURCHASER OF THE PRODUCT.
Limitation of Liability:
TO THE MAXIMUM EXTENT PERMITTED BY LAW. XIMETA IS NOT LIABLE UNDER ANY CONTRACT, NEGLIGENCE,
STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE PRODUCT,
INCONVENIENCE OR DAMAGES OF ANY CHARACTER, WHETHER DIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, WORK STOPPAGE,
COMPUTER FAILURE OR MALFUNCTION, LOSS OF IMFORMATION OR DATA CONTAINED IN, STORED ON, OR
INTEGRATED WITH ANY PRODUCT RETURNED TO XIMETA FOR WARRANTY SERCIDE) RESULTING FROM THE
USE OF THE PRODUCT, RELATING TO WARRANTY SERVICE, OR ARISING OUT OF ANY BREACH OF THIS LMITED
WARRANTY, EVEN IF XIMETA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE SOLE REMEDY
FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS REPAIR, REPLACEMENT OR REFUND OF THE
DEFECTIVE OR NON-CONFORMING PRODUCT.
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GOVERNING LAW:
The applicable laws, that govern, interpret and enforce rights, duties, and obligations of each party arising from, or relating in any
manner to, the subject matter of this Statement, without regard to conflict of laws principles, as well as Country-unique terms and
competent court for this Statement are those of the country in which the warranty service is being provided.
Consumers in the EUROPEAN UNION have legal rights under the applicable national legislation governing the sale of consumer
goods. Such rights are not affected by the warranties provided in this Statement of Limited Warranty.
WARRANTY PERIOD
Unless otherwise provided by mandatory law the warranty period is one year.
THE FOLLOWING TERMS APPLY TO THE COUNTRIES SPECIFIED:
AUSTRIA, BELGIUM, DENMARK, FINLAND, FRANCE, GREECE, ITALY, NETHERLANDS, NORWAY, PORTUGAL,
SPAIN, SWEDEN AND SWITZERLAND
Except as otherwise provided by mandatory law:
1. XIMETA's liability to any damages and losses that may arise as a consequence of the fulfillment of its obligations under or in
connection with this Statement of Limited Warranty or due to any other cause related to this Statement of Limited Warranty is limited
to the compensation of only those damages and losses proved and actually arising as an immediate and direct consequence of the non-
fulfillment of such obligations (if XIMETA is at fault) or of such cause, to a maximum amount equal to the charges the buyer paid for
the product.
The above limitation shall not apply to damages for bodily injuries (including death) and damages to real property and tangible
personal property for which XIMETA is legally liable.
2. UNDER NO CIRCUMSTANCES IS XIMETA, ITS SUPPLlERS OR RESELLERS LlABLE FOR ANY OF THE FOLLOWING,
EVEN IF INFORMED OF THEIR POSSIBILlTY: 1) LOSS OF, OR DAMAGE TO, DATA; 2) INCIDENTAL OR INDIRECT
DAMAGES, OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES; 3) LOST PROFITS, EVEN IF THEY ARISE AS AN
IMMEDIATE CONSEQUENCE OF THE EVENT THAT GENERATED THE DAMAGES; OR 4) LOSS OF BUSINESS,
REVENUE, GOODWILL, OR ANTICIPATED SAVINGS.
GERMANY
The warranty for an XIMETA Product covers the functionality of the Product for its normal use and the Product's conformity to its
Specifications.
In case XIMETA or your reseller is unable to repair an XIMETA Product, you can alternatively ask for a partial refund as far as
justified by the reduced value of the unrepaired Product or ask for a cancellation of the respective agreement for such Product and get
your money refunded.
During the warranty period, transportation for delivery of the failing Product to XIMETA will be at XIMETA's expense.
The limitations and exclusions specified in the Statement of Limited Warranty will not apply to damages caused by XIMETA with
fraud or gross negligence and for express warranty
.
IRELAND
Except as expressly provided in these terms and conditions, all statutory conditions, including all warranties implied, but without
prejudice to the generality of the foregoing all warranties implied by the Sale of Goods Act 1893 or the Sale of Goods and Supply of
Services Act 1980 are hereby excluded.
XIMETA is liable to no more than
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1. Death or personal injury or physical damage to the owners real property solely caused by XIMETA's negligence;
2. the amount of any other actual direct damages, up to 125 percent of the charges (if recurring, the 12 months' charges apply) for the
Product that is the subject of the claim or which otherwise gives rise to the claim.
ITALY
Unless otherwise provided by mandatory law XIMETA's liability, will be limited to the total amount the owner paid for the Product
that is the subject of the claim.
Unless otherwise provided by mandatory law, XIMETA and your reseller are not liable for any indirect damages, even if XIMETA or
your reseller is informed of their possibility.
UNITED KINGDOM
XIMETA is liable to no more than
1. Death or personal injury or physical damage to the owners real property solely caused by XIMETA's negligence;
2. the amount of any other actual direct damages, up to 125 percent of the charges (if recurring, the 12 months' charges apply) for the
Product that is the subject of the claim or which otherwise gives rise to the claim;
3. Breach of XIMETA's obligations implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and
Services Act 1982.
NOTICE:
These Statement has been executed in English and translated into different languages. In any case the English version shall prevail.
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Additional Information and Assistance
For additional information, frequently asked questions or troubleshooting help, please refer to the NetDisk User
Manual.
Assistance is also available by contacting XIMETA, Inc. Whenever you contact XIMETA, Inc. for technical
support, please have the following information available:
• Product Name
• Model
• Serial Number
• Software Version
How to Contact XIMETA, Inc.:
Technical Support by Telephone:
Technical Support: 1-949-753-7983
Fax: 1-949-753-7887
Technical Support by E-Mail:
Our e-mail address for technical support is support@XIMETA.com.
Technical Support on the Internet:
For the latest information on NetDisk / NetDisk Mini / NetDisk Office/NetDisk Wireless Office, visit our
website at www.XIMETA.com.