Xplore Technologies IX104-113 Tablet PC with Dual Band CDMA Card (PCMCIA) User Manual ix104 handbook for pdf

Xplore Technologies Tablet PC with Dual Band CDMA Card (PCMCIA) ix104 handbook for pdf

Users Manual

ix104 USER’S HANDBOOK
iX104 USER'S HANDBOOK
4  iX104 User’s HandbookXplore Technologies® has made every effort to ensure the accuracy and completeness of this document; however, because ongoing development efforts are made to continually improve the capabilities of our products, we cannot guarantee the accuracy of the contents of this document. We disclaim liability for errors, omissions, or future changes herein. Xplore and the Xplore logo are registered trademarks of Xplore Technologies Corp.; iX104 is a trademark of Xplore Technologies Corp. Kensington and MicroSaver are registered trademarks of the Kensington Technology Group. Microsoft is a registered trademark of Microsoft Corporation. Windows 2000 Professional, Windows XP Professional, and Windows XP Tablet PC Edition are trademarks of Microsoft Corporation.PCMCIA and CardBus are registered trademarks of the Personal Computer Memory Card International Association. Intel, Pentium, and SpeedStep are registered trademarks of Intel Corporation. Wi-Fi is a trademark of the Wireless Ethernet Compatibility Alliance (WECA). FireWire is a registered trademark of Apple Computer, Inc.ISODAMP is a registered trademark of Aearo Company.All other brands, product names, company names, trademarks and service marks used herein are property of their respective companies. Copyright © 2003 Xplore Technologies Corp. All rights reserved. No part of this publication may be copied, reproduced, or translated, without the prior written consent of Xplore Technologies. No part of this publication may be stored or transmitted in any electronic form without the prior consent of Xplore Technologies. Any unauthorized use is a violation of copyright laws.PN: 95-01016Edition: Second, July 2003DECLARATION OF CONFORMITY according to FCC Part 15Responsible Party Name: Xplore Technologies Corp.Address: 14000 Summit Drive, Suite 900, Austin, Texas 78728Telephone: 512.336.7797Declares that product: Model Series: iX104 Complies with Part 15 of the FCC Rules
iX104 User’s Handbook   5This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and, (2) This device must accept any interference received, including interference that may cause undesired operation.WARNINGChanges or modifications to this unit not expressly approved by the party responsible for compliance may void the user’s authority to operate this equipment. For more information about FCC rules and their applicability to the iX104, see Appendix E, “Agency Notices.” Warranty InformationThe iX104 and iX104-TPC are backed by a standard 12-month International Limited Warranty. An extended International Limited Warranty is available. Check the service kit included with your computer for warranty terms and conditions.a
6  iX104 User’s HandbookImportant safety informationBefore you use the iX104 or the iX104 dock, read these safety instructions and the operation instructions in this handbook.Failure to observe all these instructions voids the Limited Warranty and may lead to suspension or denial of services to the offender, or legal action, or both.Follow any special regulations governing the use of the computer and, if radio-enabled, always switch it off in areas where radio devices are forbidden or when the radio device can cause interference or danger.Always follow any safety laws and regulations pertaining to the use of cell phones and two-way radios, because these laws and regulations typically apply to the use of the wireless-enabled iX104.Observe all restrictions on the use of radio equipment in fuel depots (fuel storage and distribution areas), chemical plants, and wherever blasting operations are in progress or in any area in which restrictions on radio transmissions are imposed.Switch off the iX104 when in an aircraft. The iX104 is not FAA-approved for use on aircraft. The effect of the use of the iX104 in aircraft is unknown. Using the iX104 in an aircraft may affect aircraft instrumentation, communication, and performance; may disrupt the network; and may be illegal.Operating the wireless-enabled iX104 may interfere with the functioning of inadequately protected medical devices such as pacemakers. Consult a physician or the manufacturer of the medical device if you have any questions. Radio signals from your iX104 will not affect the operation of most modern equipment, but certain electronic equipment, including automotive systems, may not be shielded against radio signals from your iX104. Check with the manufacturer of your motor vehicle or the manufacturer’s representative to determine whether using the iX104 will present any safety issues.Avoid using the iX104 in any environment that requires your full attention, such as when driving a vehicle. If you need to use your iX104 while driving, have a passenger use it for you or find a safe location to halt your vehicle.
iX104 User’s Handbook   7WARNINGUse only battery types specified in this handbook. Using any other type of battery can be dangerous and can disable the iX104.WARNINGDo not use any dock or any other accessory or attachment that is not manufactured or supplied by Xplore or an authorized Xplore accessories supplier. Use of any accessory or attachment that is not supplied or approved for use with the iX104 by Xplore is not permitted because it may cause hazards.Operate the iX104 only from the type of power source indicated on the marking label. (See page 53 for more information about the battery and power supply.) Route power supply cords so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords at plugs and convenience receptacles, and at the point where cords exit from the computer or its dock. Do not overload wall outlets, extension cords, or integral convenience receptacles because this can cause fire or electric shock.Unplug the iX104 and refer the iX104 and dock for service to qualified service personnel if any of the following conditions occur:■The power supply cord or plug is damaged.■The iX104 or dock does not operate normally when you follow the instructions in this book.■The iX104 or dock exhibits a distinct change in performance.Adjust only controls for which there are instructions in this book. An improper adjustment of other controls can result in damage and may require extensive work by a qualified technician to restore the iX104 or dock to normal operation.CAUTIONAvoid prolonged physical contact with the exposed metal surfaces on the front and back of the computer. While the computer may not feel hot to the touch, if you maintain physical contact with the computer for a long time (for example, if you rest the computer on your lap for a long time), your skin may suffer low-heat injury. In addition, be careful when you remove a PC card that has been used for a long time, because the card may be hot.aa
8  iX104 User’s Handbook
iX104 User’s Handbook   9ContentsWelcome  13Who this handbook is for  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  14About your computer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  15Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  16Optional accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  16Contacting Xplore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  181Getting Started  19Getting to know your iX104 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  19Features and controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  19Front view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  19Back view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  20Top view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  22Bottom view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  23Right side view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  24Left side view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  25LED indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  26Quick-start guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  28Application, Windows, and hot keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  28Navigation keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  31Navigation controls with the tablet in portrait mode  . . . . . . . . . . . . . . .  31Navigation controls with the tablet in landscape mode . . . . . . . . . . . . .  32
Contents10   iX104 User’s Handbook2Using the iX104  33Turning on the computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  33Turning off the computer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  34Using the Reset switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  35Suspending and resuming operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  36Suspending operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  37Resuming operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  38Using the pen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  39Using the pen to perform mouse functions . . . . . . . . . . . . . . . . . . . . . . . . . .  40Changing the pen double-click speed . . . . . . . . . . . . . . . . . . . . . . . . . . .  41Positioning the pen and pen tether . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  42Using the joystick (the navigation control key)  . . . . . . . . . . . . . . . . . . . . . . . . . .  43Changing the screen orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  44Adjusting the screen brightness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  45Disabling automatic backlight control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  45Docking the iX104  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  46Connecting devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  47Connecting FireWire devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  47Connecting to a local area network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  48Connecting USB-compatible devices  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  48Connecting an external microphone  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  49Adjusting microphone volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  49Connecting a headphone or speakers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  50Adjusting headphone or speaker volume . . . . . . . . . . . . . . . . . . . . . . . .  50Connecting a monitor or projection panel . . . . . . . . . . . . . . . . . . . . . . . . . . .  51Activating the monitor or projection panel. . . . . . . . . . . . . . . . . . . . . . .  51Connecting an XPL snap-on expansion module . . . . . . . . . . . . . . . . . . . . . .  52
ContentsiX104 User’s Handbook   11Using the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  53Charging the battery pack  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  53If you do not have an external battery charger . . . . . . . . . . . . . . . . . . . .  53If you have an external battery charger  . . . . . . . . . . . . . . . . . . . . . . . . .  54Removing and installing the battery  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  55Removing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  55Installing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  57Discarding a battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  57Using power options  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  58Changing the computer’s power schemes  . . . . . . . . . . . . . . . . . . . . . . .  58Changing battery alarm settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  59Checking battery power status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  59Selecting power settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  60Enabling Hibernation mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  60Tips for conserving battery power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  61Programming hot keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  62Programming hot keys to start applications, open documents, or go to a Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  63Programming hot keys to perform pre-defined functions . . . . . . . . . . . . . . .  67Programming hot keys to perform other key functions . . . . . . . . . . . . . . . . .  693Maintaining the iX104  73Caring for the computer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  73Checking power cords and connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  73Protecting the computer from damage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  73Preventing the computer from overheating . . . . . . . . . . . . . . . . . . . . . . . . . .  74Storing the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  75Caring for the display screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  75Protecting the display screen  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  75
Contents12   iX104 User’s HandbookCalibrating the pen  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  77Calibrating the pen for an iX104 touch screen  . . . . . . . . . . . . . . . . . . . . . . .  78Calibrating the pen for an iX104-TPC active screen . . . . . . . . . . . . . . . . . . .  79When to replace the pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  80ATroubleshooting 81BUsing BIOS and AOS Functions 85Enabling manual LCD backlight control  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  87CGlossary 89DHardware Specifications 93EAgency Notices 101Index  107
iX104 User’s Handbook   13WelcomeWelcome to the Xplore Technologies® iX104™, the rugged pen tablet designed, tested, and manufactured to meet the environmental and physical real-world challenges faced by today’s mobile workers. The iX104 not only works the way you do, but can also take the abuses of everyday wear and tear. The iX104 design is based on years of experience in rugged mobile applications.Advanced technology, innovative design, and a rugged case are just a few highlights of your iX104 system. Equally important is Xplore’s commitment to ensuring that you are treated with the same respect and honesty you offer to your customers and peers every day.
Welcome14   iX104 User’s HandbookWho this handbook is forThis handbook provides instructions for using the Xplore Technologies iX104 Pen Tablet (iX104) and iX104 Pen Tablet PC (iX104-TPC).This handbook assumes that you have basic experience using computers and Microsoft® Windows®.
WelcomeiX104 User’s Handbook   15About your computerThe iX104 and the iX104-TPC are high-performance, pen-based computers that support Microsoft Windows XP® Professional Tablet PC Edition, Windows XP Professional, and Windows 2000 Professional operating systems. The iX104 has a touch screen that you control by using your finger, the pen included with the iX104, or any suitable pointing device. The iX104-TPC has an active screen that you control by using the special, enhanced pen included with the iX104-TPC.NoteIn this handbook, all information applies to both the iX104 and iX104-TPC unless otherwise noted.The iX104 and iX104-TPC have been engineered and tested to meet Military Standards for Environmental Extremes (MIL STD 810F). Your computer includes the following features that make it exceptionally rugged and durable:■Durable, long-lasting, dense magnesium enclosure■Interior and exterior multi-layer magnesium frames and cavities■ISODAMP® shock absorbing materials in patented bumpering system and gasket protection mechanisms■Shock-isolated hard disk■Integrated, protected wireless LAN and WAN antennas for dual mode operation■Locked in place memory, cables, and connectors■Proprietary thermal management system
Welcome16   iX104 User’s HandbookPackage contentsCheck to make sure your iX104 package includes the following items:■Quick Start Guide■Battery pack■Power cord■AC adapter■Pen■Pen tether■iX104 pen tablet or iX104-TPC pen tablet PC■Warranty information kit■This handbookOptional accessoriesYour package also includes any optional accessories you ordered.Optional accessoriesDocking options• iX104 office dock• iX104 vehicle dockCarrying cases• Ballistic nylon hands-free carry case• Ballistic nylon portfolio case
WelcomeiX104 User’s Handbook   17Storage options• External USB floppy disk drive• External USB CD-ROM driveMemory• 512 MB SODIMM, 133 MHz• 40 GB 2.5-inch rugged hard diskPower options• AC adapter with U.S. cord• Main battery pack (4500 mAh)• Extended life battery pack (9000 mAh)• Auto adapter (cigarette lighter adapter)Additional accessories• USB non-rugged mini keyboard (83-key)• USB rugged, backlit mini keyboard (83-key)• Screen protectors (2-pack)• Passive stylus (for use with the iX104)• Active stylus (for use with the iX104-TPC)• Pen tether• Hand strapsOptional accessories (continued)
Welcome18   iX104 User’s HandbookContacting XploreIf you purchased your iX104 from an authorized Xplore dealer, contact the dealer for service and support.If you purchased your iX104 directly from Xplore, use any of the following methods to contact Xplore for service and support:Before you contact Xplore, have the following information ready so that the customer support representative can quickly provide a solution:Toll free 1-866-296-8541, extension 222Fax 1-512-336-7791E-mail support@xploretech.comWeb site http://www.xploretech.comProduct name: iX104Product serial numberPurchase dateConditions under which the problem occurredAny error messages that were displayedType of device connected, if anyThe serial number is on the back of the computer. See page 20.
iX104 User’s Handbook   191Getting StartedThis chapter gives you an overview of your iX104 and includes a quick-start guide to iX104 keys.Getting to know your iX104This section shows the locations of some of your computer’s important components.Features and controlsFront viewFor more information about each component, see Chapter 2.built-inmicrophonespeaker speakerambient light sensorReset switch
Chapter 1. Getting StartedGetting to know your iX10420   iX104 User’s HandbookBuilt-in microphone – Enables you to input mono audio. Includes noise cancellation.Reset switch – Enables you to turn off the computer when using the Power On/Off key is not effective. (See page 35.)Speakers – Enable you to listen to stereo audio files. Sealed to provide protection from the environment.Ambient light sensor – Automatically controls the amount of backlight sent to the screen. Provides optimum brightness for the lighting conditions in which you are working.Back viewConvection air flow cover – Magnesium cover over the thermal transfer bay that manages heat movement out of the computer.convectionair flowcoverpenremovablebattery packbatteryreleaselatchpen holderantennacoverscompliance and serial number label
Chapter 1. Getting StartedGetting to know your iX104iX104 User’s Handbook   21Antenna covers – For optional wireless LAN and WAN models, protect and secure the radio antennas (accessible by authorized service personnel only).Pen – The main device you use to enter data and control applications (instead of a mouse or a keyboard). Also called the stylus. See “Using the pen” on page 39.Pen holder – Provides a place to secure the pen when you are not using it.Battery release latch – Provides access to the battery.Removable battery pack – Battery that runs the computer when battery power is required.Compliance and serial number label – Includes regulatory compliance numbers and the computer’s unique serial number.
Chapter 1. Getting StartedGetting to know your iX10422   iX104 User’s HandbookTop viewPower On/Off/Suspend/Resume key – Press the key to turn the computer on or off, or to suspend or resume operation.Air flow vents – Helps prevent the computer from overheating by forcing heat away from the computer. (Do not block the vents.)XPL expansion port – A USB port (compliant with USB Standard Revision 1.1) that enables you to connect an XPL snap-on expansion module for devices such as cameras, radios, and fingerprint scanners. Kensington™ lock slot – Connector for the optional Kensington MicroSaver™-compatible security cable.Power On/Off/Suspend/Resumekeyair flowventsXPL expansion portKensingtonlock slotContact your reseller for information about the XPL expansion module and the Kensington security cable.
Chapter 1. Getting StartedGetting to know your iX104iX104 User’s Handbook   23Bottom viewThe connectors on the bottom of the computer are located behind the outer doors.Power connector – For the optional AC adapter or auto adapter. (See “Optional accessories” on page 16.)USB 2.0 port – For Universal Serial Bus devices (compliant with USB Standard Revision 2.0). Headphone connector – For stereo headphones or speakers.Microphone connector – For an external microphone.Firewire connector – For FireWire® (IEEE 1394) devices such as digital video cameras.LAN connector – For connecting a standard RJ-45 connector to the computer’s internal local area network (LAN) card.External monitor connector – For an external monitor or projection panel.microphoneconnectorpowerconnectorexternal monitorconnectorLANconnectorUSBportheadphoneconnectorFireWire (IEEE 1394)connectorThe optional Office and Vehicle Docks include additional USB ports. See “Optional accessories” on page 16.
Chapter 1. Getting StartedGetting to know your iX10424   iX104 User’s HandbookRight side viewBumpers – Fabricated from rugged material. Raised to help protect the computer from damage.XPL expansion port – A USB port (compliant with USB Standard Revision 1.1) that enables you to connect an XPL snap-on expansion module for devices such as cameras, radios, and fingerprint scanners. XPL expansionportbumpersContact your reseller for information about the XPL expansion module and the Kensington security cable.
Chapter 1. Getting StartedGetting to know your iX104iX104 User’s Handbook   25Left side viewDocking connector – Enables you to connect the optional Xplore Tablet Dock.Guide pin receptacles – Help assure secure connection of the optional Xplore Tablet Dock.guide pinreceptaclesdocking connector for the optional Xplore Tablet DockSee “Optional accessories” on page 16.
Chapter 1. Getting StartedGetting to know your iX10426   iX104 User’s HandbookLED indicatorsThe LED indicator lights show the status of system functions such as power and battery levels.The following table defines the various LED states.StatusLEDBrightnessLEDTable 1 Status LED indicatorMode/State LED State MeaningOn state green, continuous The computer is on, ready for use, and functioning normally. The battery is fully charged.Charging green, blinking The AC adapter is plugged in and the battery is charging.Off state off (no light) The computer is off.Suspend mode yellow, continuous The computer is on and is in Suspend or Hibernation mode.Thermal control yellow, blinking The computer is on and is in Warm-up mode, with the LCD and backlight off. After the system has warmed to a safe level, the LCD and backlight turn on.
Chapter 1. Getting StartedGetting to know your iX104iX104 User’s Handbook   27On state red, blinking The computer is powered on, running under battery power, and the charge level in the battery is at a minimum warning level. Plug the computer into an AC/DC power source or install a charged battery.On state red, continuous • The computer is on, running under battery power, and the charge level in the battery has reached a critical level. Plug the computer into an AC/DC power source or install a charged battery.• The computer has encountered a fault and is preventing normal operation. (Contact your help desk.)Table 2 Brightness LED indicatorMode/State LED State MeaningAuto state yellow, continuous Automatic backlight control is active.Manual off Manual backlight control is enabled. The backlight is under your manual control. Table 1 Status LED indicator (continued)Mode/State LED State Meaning
Chapter 1. Getting StartedQuick-start guide28   iX104 User’s HandbookQuick-start guideThis section is a quick guide to using the main features of your computer. (See Chapter 2 for detailed information.)Application, Windows, and hot keysCtrl-Alt-Delete(Secure AttentionSequence) keyScreen RotationkeyFunctionkeyHot key 1 Hot key 2Hot key 3 Windows Toggle(Alt-Tab) keyEnter keyWindows Start Menu (Ctrl-Esc) and Windows toggle key
Chapter 1. Getting StartedQuick-start guideiX104 User’s Handbook   29Table 3 Main keysPress this key... To perform this function• Log on after resuming operation from power management, powering on, or locking.• After logging on, launch Windows Task Manager.Rotate screen orientation between portrait (vertical) and landscape (horizontal).Use in combination with another key to perform various functions. (See page 30.)Toggle between programs and/or windows (the same as pressing Alt-Tab on a keyboard).Perform the same functions as the Enter key on a keyboard.Open the Windows Start menu.Open Help, or perform a different function that you program this key to perform. Open Internet Explorer, or perform a different function that you program this key to perform.Open your email application, or perform a different function that you program this key to perform.
Chapter 1. Getting StartedQuick-start guide30   iX104 User’s HandbookTable 4 Function mode keysPress these keys... To perform this function  Dim the brightness of the LCD backlight.  Increase the brightness of the LCD backlight.  Send video display to a monitor or projection panel connected to the computer (and back to the computer again). (This key combination is not programmable.)  Default function: Select the input device. You can program this key combination to perform a different function.  Default function: Open the pen calibration program. You can program this key combination to perform a different function.  Perform the same functions as the Esc key on a keyboard.
Chapter 1. Getting StartedQuick-start guideiX104 User’s Handbook   31Navigation keysThe following illustrations and tables provide a quick reference for using the navigation keys.Navigation controls with the tablet in portrait modePress theFunction key...and move the joystick in this direction... to perform this functionPage UpPage DownShift+TabTabscroll upscroll downscroll rightscroll leftjoystick
Chapter 1. Getting StartedQuick-start guide32   iX104 User’s HandbookNavigation controls with the tablet in landscape modePress theFunction key...and move the joystick in this direction... to perform this functionPage UpPage DownShift+TabTabscroll upscroll downscroll rightscroll leftjoystick
iX104 User’s Handbook   332Using the iX104This chapter contains detailed instructions for using your computer.Turning on the computer1. Make sure the computer is off.2. Make sure the battery is charged or that the computer is plugged in to an external power source.3. Press the Power On/Off/Suspend/Resume button.When the computer is off, the Status LED is off.Power On/Off/Suspend/Resumebutton
Chapter 2. Using the iX104Turning off the computer34   iX104 User’s HandbookTurning off the computer1. If the computer is in Suspend mode, press the Power On/Off/Suspend/Resume button to resume operation. (See page 37 for information about Suspend mode.)2. Make sure the battery is charged or that the computer is plugged in to an external power source.3. Save your work and close all programs.4. From the Windows Start menu, click Turn Off Computer.5. The Turn off computer dialog box opens.6. Click Turn Off.When the computer is in Suspend mode, the Status LED is continuously yellow.Power On/Off/Suspend/Resumebutton
Chapter 2. Using the iX104Turning off the computeriX104 User’s Handbook   35Using the Reset switchIf the computer does not seem to be accepting input and you cannot turn it off by using the method described in “Turning off the computer,” press the Reset switch. (Use a ball point pen or similar instrument to press the switch). NoteUse the Reset switch only if you cannot turn off the computer by any other means, because you may lose unsaved data.Reset switch
Chapter 2. Using the iX104Suspending and resuming operation36   iX104 User’s HandbookSuspending and resuming operationTo conserve battery power when you do not want to turn off the computer or when you need to install a charged battery pack, put the computer into Suspend mode. (You can suspend operation without closing any programs or Windows.)When you suspend operation:■Programs that are running stop (but do not close).■Active data is saved.■The system enters one of the following low-power modes:• Suspend-to-RAM mode – The Status LED light is continuously yellow. Active data is saved in RAM and most other components are turned off. Although the computer uses very little power when in Suspend-to-RAM mode, eventually the battery’s power does run out. If you will not be using the computer for an extended period of time, turn the computer off instead of using Suspend-to-RAM mode.• Hibernation mode – Active data is saved on the hard disk and power usage is reduced to the same level as when the computer is turned off. In Hibernation mode, there is no danger of losing data if battery power is lost.NoteFor more information, see “Using power options” on page 58.
Chapter 2. Using the iX104Suspending and resuming operationiX104 User’s Handbook   37NotesIf you have set your computer to turn power off (in the Power Options utility in Windows Control Panel), you cannot suspend operation. To change power settings, see “Using power options” on page 58.If the Suspend action of the Power On/Off/Suspend/Resume button has been disabled to prevent accidental interruption, pressing the button does not suspend the computer. You must use a software application to suspend the computer. For more information, contact your help desk or your iX104 dealer.If your computer is connected to a network, the network may automatically log you off after a period of inactivity while system operation is suspended. Contact your help desk or system administrator to learn your log-off time limit.Suspending operationUse one of the following methods to suspend operation:Method 1Press the Power On/Off/Suspend/Resume button.Method 21. From the Windows Start menu, press Turn Off Computer.2. The Turn off computer dialog box opens.Power On/Off/Suspend/Resumebutton
Chapter 2. Using the iX104Suspending and resuming operation38   iX104 User’s Handbook3. Press Stand By.When operation is suspended, the Status LED displays a continuous yellow light.Resuming operationTo resume operation when the computer is in Suspend mode, press the Power On/Off/Suspend/Resume button.NotePress the button only once.Status LEDPower On/Off/Suspend/Resumebutton
Chapter 2. Using the iX104Using the peniX104 User’s Handbook   39After a minute or two, the computer resumes normal operation. When the Status LED displays a continuous green light, you can begin using the computer.NoteResuming operation from Hibernation mode takes a little longer than from Suspend-to-RAM mode.Using the penYou can use the pen to select items and to navigate through programs.If your computer is an iX104-TPC (active screen): Use the special multi-function pen provided with the computer.If your computer is an iX104 (touch screen):Use the pen provided with the computer, another similar pointing device, or your finger.WARNINGDo not use items such as a ball point pen or a screwdriver that can damage the computer. Damage caused by using an item not provided with the computer is not covered by the iX104 warranty.NoteBefore you use the pen the first time, or if the action you are trying to perform does not occur when you use the pen, calibrate the pen as described in “Calibrating the pen” on page 77.a
Chapter 2. Using the iX104Using the pen40   iX104 User’s HandbookUsing the pen to perform mouse functionsTo perform this function... Do thisSelect an object (left button click). Tap the pen tip once on the object.Perform a double-click. Quickly tap the pen tip twice on the object.Perform a right-click. If your computer is an iX104 (touch screen):In the Windows taskbar, press the right-click icon; then click the object.If your computer is an iX104-TPC (active screen):Hold the pen directly on the object until the right-click icon appears.orPress the right-click button on the pen while you click the object.Move or drag an object. Place the pen tip on the object; then continue to hold the pen tip against the screen as you move the pen.right-clickiconright-clickbutton
Chapter 2. Using the iX104Using the peniX104 User’s Handbook   41Changing the pen double-click speedThe pen double-click speed is in sync with the mouse double-click speed. To change the speed:1. Click the Windows Start button.2. Click the Settings option.3. Click the Control Panel option.4. In the Control Panel window:If your computer is an iX104 (touch screen):Click the Pointer Devices icon.If your computer is an iX104-TPC (active screen):Click the Tablet and Pen Settings icon.5. Click the Windows tab.6. Follow the instructions that appear in the Windows tab.
Chapter 2. Using the iX104Using the pen42   iX104 User’s HandbookPositioning the pen and pen tetherThe pen tether helps prevent the loss of your pen. The following illustration shows how to position the pen and pen tether.pen tetherpen
Chapter 2. Using the iX104Using the joystick (the navigation control key)iX104 User’s Handbook   43Using the joystick (the navigation control key)Press the joystick to perform the same functions as pressing Enter on a keyboard.Push the joystick up, down, left or right to move a highlighted item accordingly (the same as pressing the arrow keys on a keyboard). Use the Fn key in combination with the joystick to perform other functions, such as Page Up and Tab. NoteSee page 31 and page 32 for diagrams of how to use the joystick and other navigation control buttons.joystick(navigationcontrol key)
Chapter 2. Using the iX104Changing the screen orientation44   iX104 User’s HandbookChanging the screen orientationTo rotate the screen orientation from portrait (vertical) to landscape (horizontal) mode or from landscape to portrait mode, press the screen rotation key.
Chapter 2. Using the iX104Adjusting the screen brightnessiX104 User’s Handbook   45Adjusting the screen brightnessTo dim the brightness of the LCD backlight:Press the Function key and the Windows toggle key.To increase the brightness of the LCD backlight:Press the Function key and the Windows Start key.Disabling automatic backlight controlWhen the ambient light sensor is enabled, the computer automatically controls the amount of backlight sent to the screen to provide optimum brightness for the lighting conditions in which you are working.When the ambient light sensor is enabled, the Brightness LED glows continuously yellow. When the ambient light sensor is disabled and the backlight is under manual control, the Brightness LED is off.To disable automatic backlight control, see “Enabling manual LCD backlight control” on page 87.Brightness LED
Chapter 2. Using the iX104Docking the iX10446   iX104 User’s HandbookDocking the iX104If you have the optional Xplore Tablet Dock (see “Optional accessories” on page 16), connect it to the iX104 at the docking port.docking portguide pin receptacles
Chapter 2. Using the iX104Connecting devicesiX104 User’s Handbook   47Connecting devicesRefer to the following subsections for information about connecting external devices to your computer.NoteIf the device you want to use does not appear to be working with your computer, the device may need to be enabled in the computer’s configuration program. Contact your local help desk or Xplore reseller. Connecting FireWire devicesConnect a FireWire device (such as a digital camera, a digital video camera, or a CD-ROM or DVD drive) to the Firewire (IEEE 1394) connector on the computer.FireWire (IEEE 1394)connector
Chapter 2. Using the iX104Connecting devices48   iX104 User’s HandbookConnecting to a local area networkConnect a local area network (LAN) cable’s RJ-45 connector to the internal LAN interface card. (See your network system administrator for more information.)Connecting USB-compatible devicesConnect any USB-compatible device to the computer’s USB port.LANconnectorDevices must be in compliance with USB Standard Revision 2.0.USBport
Chapter 2. Using the iX104Connecting devicesiX104 User’s Handbook   49Connecting an external microphoneAdjusting microphone volumeIf necessary, adjust the volume of the microphone as follows:1. Press the Windows Start key.2. Click the Control Panel option.3. In the Control Panel window, double-click the Sounds and Audio Properties icon.4. In the Sounds and Audio Properties window, click the Audio tab.5. In the Sound recording area, click the Volume button.6. Adjust the volume.7. Click OK.microphoneconnector
Chapter 2. Using the iX104Connecting devices50   iX104 User’s HandbookConnecting a headphone or speakersAdjusting headphone or speaker volume1. Click the audio icon in the Status area of the Windows taskbar.The volume control area opens.2. If the Mute check box is checked, uncheck it.3. Move the slider bar up or down to increase or decrease the volume.headphone/speakersconnector
Chapter 2. Using the iX104Connecting devicesiX104 User’s Handbook   51Connecting a monitor or projection panelActivating the monitor or projection panelTo change the video output to the monitor or projection panel:Press the Fn-P1 key combination.To change the video output back to the computer screen:Press the Fn-P1 key combination again.Monitor/projection panel connector
Chapter 2. Using the iX104Connecting devices52   iX104 User’s HandbookConnecting an XPL snap-on expansion moduleXPL expansion portTop viewSide view
Chapter 2. Using the iX104Using the batteryiX104 User’s Handbook   53Using the batteryYou can recharge, remove, and replace the battery pack.Charging the battery packIf you do not have an external battery chargerFollow these steps to charge the battery while it is installed in the computer:1. Connect a power source, such as an AC adapter or cigarette lighter adapter, to the power connector on the computer.If the battery charge is below 90%, the battery begins charging and the Status LED flashes green. (If the battery charge is higher than 90%, the battery will not charge, preventing battery overcharge.)powerconnector
Chapter 2. Using the iX104Using the battery54   iX104 User’s Handbook2. Check the level of charge. (See “Checking battery power status” on page 59.)The charging process continues until the battery charge reaches 100%.Table 5 shows the approximate time required to charge the battery level to 100%.* Varies according to the application(s) in use.If you have an external battery charger1. Remove the battery pack (see page 55).2. Use the external battery charger to charge the battery.3. Install the battery (see page 57).Table 5 Approximate battery charge timeBattery pack capacity Charge time when the computer is not in use Charge time when the computer is in use*4500 mAh 2.5 hours 3.5 hours9000 mAh 3.5 hours 5.5 hours
Chapter 2. Using the iX104Using the batteryiX104 User’s Handbook   55Removing and installing the batteryYou can remove the battery and use an (optional) external charger to charge it.Removing the battery1. To swap with a charged battery:Use one of the methods described in “Suspending operation” on page 37 to suspend operation.If a charged battery is not available:Save your work and close all running programs; then shut down the computer or put the computer in Hibernation mode (see “Suspending operation” on page 37).Note: To avoid losing unsaved data, wait until the computer has completed switching to Suspended mode before removing the battery.
Chapter 2. Using the iX104Using the battery56   iX104 User’s Handbook2. On the computer, slide the battery release latch in the direction indicated.3. Pull the battery away from the computer and remove it.NoteAfter removing the battery, you must replace the battery or connect the computer to an external power supply within 3 to 5 minutes or the computer completely loses power.removablebatterybatteryreleaselatch
Chapter 2. Using the iX104Using the batteryiX104 User’s Handbook   57Installing the battery1. Orient the battery with the slides in the empty battery tray.2. Slide the battery into the tray and press it firmly until it is seated.The battery release latch returns to its original position and locks the battery in place.Discarding a batteryDispose of a spent battery in accordance with your local government regulations. Under Federal, state, or local law, it may be illegal to put batteries in the trash. Contact your system administrator or your municipal solid waste disposal department or provider for information.
Chapter 2. Using the iX104Using the battery58   iX104 User’s HandbookUsing power optionsThis section explains how to use the Power Options Properties window to manage the computer’s power use.On the Windows taskbar, click the battery icon. The Power Options Properties window opens.Changing the computer’s power schemesIn the Power Options Properties window, select the Power Schemes tab; then select options from the drop-down lists.
Chapter 2. Using the iX104Using the batteryiX104 User’s Handbook   59Changing battery alarm settingsIn the Power Options Properties window (page 58), select the Alarms tab; then use the slider bars to change the alarm settings.Checking battery power statusIn the Power Options Properties window (page 58), select the Power Meter tab. The window shows the amount of power left in the battery.
Chapter 2. Using the iX104Using the battery60   iX104 User’s HandbookSelecting power settingsIn the Power Options Properties window (page 58), select the Advanced tab; then select the power settings options you want to use.Enabling Hibernation modeIn the Power Options Properties window (page 58), select the Hibernate tab; then check the Enable Hibernation check box.
Chapter 2. Using the iX104Using the batteryiX104 User’s Handbook   61Tips for conserving battery powerThe following tips help you extend the life of your battery by conserving battery power:■Use an external power source such as the AC or auto adapter whenever available.■Suspend operation if you know that you will not be using the system for a while. (See “Suspending operation” on page 37.)■Turn off the computer if you will not be using it for an extended period of time.■Adjust power options to automatically conserve power. (See “Using power options” on page 58.)
Chapter 2. Using the iX104Programming hot keys62   iX104 User’s HandbookProgramming hot keysXplore pre-programs the P1, P2, and P3 hot keys and Function mode hot key combinations to perform certain functions by default. However, you can program them to perform different functions, as described in this section.Table 6 Programmable hot keysKey Default functionStarts Help.Starts Internet Explorer.Starts your email application.Table 7 Programmable Function mode hot key combinationsKey combination Default functionSends video display to a monitor or projection panel. (Not programmable.)  Selects the input device.  Starts the pen calibration program.
Chapter 2. Using the iX104Programming hot keysiX104 User’s Handbook   63Programming hot keys to start applications, open documents, or go to a Web site1. In the Status area of the Windows taskbar, click the iX104 Configuration icon.The Launch Button QuickShow dialog box opens.2. Click the Configure button.The Panel Control Center window opens.
Chapter 2. Using the iX104Programming hot keys64   iX104 User’s Handbook3. Click the Change button next to the key or key combination you want to program.The following options appear:4. Click Launch an Application, Document or Web site.The following options appear:
Chapter 2. Using the iX104Programming hot keysiX104 User’s Handbook   655. To start an application:aClick Launch an Application.bIn the File text box, type the name of the application you want the hot key or Function mode hot key combination to start.Note: Type the name of executable file that starts the application. For example: word.exe, notepad.exe, excel.exe.cClick Change.To open a document:aClick Open a Document.bIn the File text box, type the name of the document you want the hot key or Function mode hot key combination to open. (For example: spreadsheet.xls, airports.doc, wiringdiagram.jpg)cClick Change.
Chapter 2. Using the iX104Programming hot keys66   iX104 User’s HandbookTo open a multimedia file:aClick Open a Multimedia file.bIn the File text box, type the name of the multimedia file you want the hot key or Function mode hot key combination to open. (For example: 911training.dir, demo.ppt)cClick Change.To open a Web page:aClick Open a Web page.bIn the File text box, type the URL of the Web page you want the hot key or Function mode hot key combination to open. (For example: http://www.xploretech.com)cClick Change.6. Program more hot keys, or click Finish to close the Panel Control Center window.
Chapter 2. Using the iX104Programming hot keysiX104 User’s Handbook   67Programming hot keys to perform pre-defined functions1. In the Status area of the Windows taskbar, click the iX104 Configuration icon.The Launch Button QuickShow dialog box opens.2. Click the Configure button.The Panel Control Center window opens.3. Next to the key or key combination you want to program, click the Change button.
Chapter 2. Using the iX104Programming hot keys68   iX104 User’s HandbookThe following options appear:4. Click Start a pre-defined function.5. In the Function selection drop-down list, select an option.6. Program more hot keys, or click Finish to close the Panel Control Center window.
Chapter 2. Using the iX104Programming hot keysiX104 User’s Handbook   69Programming hot keys to perform other key functions1. In the Status area of the Windows taskbar, click the iX104 Configuration icon.The Launch Button QuickShow dialog box opens.2. Click the Configure button.The Panel Control Center window opens.3. Next to the key or key combination you want to program, click the Change button.
Chapter 2. Using the iX104Programming hot keys70   iX104 User’s HandbookThe following options appear:4. Click Press a key or key combination.The following options appear:
Chapter 2. Using the iX104Programming hot keysiX104 User’s Handbook   715. If you want the hot key or hot key combination to perform the function of a single key:aIf the Ctrl, Alt, or Shift boxes are checked, uncheck them.bClick the key you want the hot key or hot key combination to perform. (For example: F6, G, or Caps Lock)If you want the hot key or hot key combination to perform the function of a key combination:aCheck the Ctrl, Alt, or Shift box.bFrom the drop-down list, select the additional key, or click the key on the keyboard.ExamplesTo cause the hot key to perform the print screen function (Alt-Print Scrn): Check the Alt check box; then select PrtScr from the drop-down list.To cause the hot key to perform the paste function (Ctrl-V): Check the Ctrl check box; then click the V key.6. Program more hot keys, or click Finish to close the Panel Control Center window.
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iX104 User’s Handbook   733Maintaining the iX104This chapter provides instructions for maintaining your computer.Caring for the computerThis section provides information about how to keep your computer in top working condition.Checking power cords and connectorsCheck AC and DC power cords and power connectors periodically for damage. Replace the power cord immediately if you find any damage.Protecting the computer from damage■Your computer is designed to sustain a multiple-axis drop to a non-yielding surface. Do not intentionally drop the computer, because the cumulative effects of multiple drops may damage the computer.■Do not place heavy objects on the computer.■Do not disassemble the computer.■Keep the computer at least 5 inches (13 centimeters) away from any electrical appliance that generates a strong magnetic field, such as a motor, magnet, TV, refrigerator, or large audio speakers.
Chapter 3. Maintaining the iX104Caring for the computer74   iX104 User’s HandbookPreventing the computer from overheatingThe computer monitors its internal temperature. As the internal temperature approaches the tolerable limits of heat-sensitive components, system functions are automatically limited or turned off to prevent damage.To prevent the computer from overheating, do not obstruct the computer’s air vents.air ventsair vents
Chapter 3. Maintaining the iX104Caring for the computeriX104 User’s Handbook   75Storing the computerYou can store the computer in the Off state for about 30 days with a fully charged battery installed. After this period, recharge the battery or replace it with a charged battery.If you intend to store the computer for more than 30 days, remove the battery pack and keep it in a cool place.Caring for the display screenTo clean the display screen, dampen a soft cotton cloth with water or isopropyl alcohol and gently wipe the screen surface.Protecting the display screenThe screen protector is a durable, replaceable writing surface that protects the display screen from abrasion.To obtain additional screen protectors, check with your reseller, or go to the Xplore Web site at www.xploretech.com for ordering information. Additional information about installation is included with the screen protectors.
Chapter 3. Maintaining the iX104Caring for the computer76   iX104 User’s HandbookRemoving the screen protectorSlide your fingernail under the edge of the screen protector and pull the protector away from the screen.Installing a new screen protectorFollow the instructions included with your screen protector replacement kit.NoteIf a screen protector is already installed on the display screen, remove it before installing the new screen protector.edge
Chapter 3. Maintaining the iX104Calibrating the peniX104 User’s Handbook   77Calibrating the penCalibrating the pen adjusts the cursor position on the screen relative to the position of the pen tip. Calibrate the pen to adjust the distance error between where the pen is actually touching the screen and where the computer is registering the pen touch.You may need to calibrate the pen in the following situations:■You are using the pen for the first time.■The previous user of the computer writes with the opposite hand or at a different pen angle.■The computer has not been used for some time.■The computer has been serviced.
Chapter 3. Maintaining the iX104Calibrating the pen78   iX104 User’s HandbookCalibrating the pen for an iX104 touch screen1. From the Start menu, select Control Panel.The Control Panel opens.2. Click the Pointer Devices icon.The Pointer Device Properties window opens.Pointer Devicesicon
Chapter 3. Maintaining the iX104Calibrating the peniX104 User’s Handbook   793. Click Calibrate.The Calibration program starts.4. Follow the instructions that appear on the screen.5. When you finish, click OK.Calibrating the pen for an iX104-TPC active screen1. From the Start menu, select Control Panel.The Control Panel opens.2. Click the Tablet and Pen Settings icon.Tablet and Pen Settings icon
Chapter 3. Maintaining the iX104When to replace the pen80   iX104 User’s HandbookThe Tablet and Pen Settings window opens.3. In the Calibration area drop-down list, select the mode for which you want to calibrate the pen: Landscape or Portrait; then click Calibrate.The Calibration program starts.4. Follow the instructions that appear on the screen.5. When you finish, click OK.When to replace the penWith use, the pen tip may become worn and can scratch the screen. If your pen exhibits one of the following problems, replace the pen:■The pen does not move freely across the screen.■The pen does not perform as expected.
iX104 User’s Handbook   81ATroubleshootingTable 8 contains solutions to some problems. If you cannot solve the problem by taking the actions described, contact your local help desk or your reseller for further assistance.Table 8 TroubleshootingProblem Possible cause and solutionComputer will not start. • The battery may be defective or discharged to a critically low level. Connect an external power supply (such as the AC adapter) or install a charged battery. See “Using the battery” on page 53.• Internal components may be above or below the acceptable operating range (below -20° C or above 60° C). After the temperature returns to safe operating range the computer will start.The computer will not resume operation after being suspended. • The battery may be defective or discharged to a critically low level. When the battery reaches a critically low level, the computer is forced into Suspend- to-RAM mode to avoid a total system power failure. Connect an external power supply (such as the AC adapter) or install a charged battery. See “Using the pen” on page 39 and “Using the battery” on page 53.• The computer may be at the critical thermal limit. To avoid damage to heat-sensitive components, the computer enters Suspend-to-RAM mode when the computer operates above 60° C. Operation automatically resumes when the computer cools to below 60° C. Move the computer to a cooler location.
Appendix A. Troubleshooting82   iX104 User’s HandbookDisplay screen is blank or difficult to read. • Confirm that the computer is on (the Power icon is displayed continuously in the Status area).• The brightness may be set too low, causing the screen to appear too dark. To change system brightness, press the Fn and Start keys to open the Xplore menu and adjust the brightness. (See page 30.)• An external monitor may be selected. Press the Fn and P1 keys to select the computer display screen. (See page 30.)• The video time-out may have expired. Tap the display screen to reactivate the display. Note: This is a normal, power-saving feature. • If the Status light is blinking red, the computer is in Suspend-to-RAM mode because the temperature is below -20° C or above 60° C. When the temperature returns to a safe operating range, the display screen automatically comes back on. If possible, move the computer to a warmer or cooler location.• If the Status light is continually yellow, the computer is in Suspend or Hibernate mode. Press the Power On/Off key to resume.Cursor is not tracking the pen. Calibrate the pen. See “Calibrating the pen” on page 77.Computer is not responding to the pen. Connect an external USB keyboard to the computer. If the computer does not respond to the external keyboard, the application or operating system may have been corrupted. Press the Reset key. (See page 35.) If the system responds to a keyboard but not to the pen, contact your local help desk or reseller for further assistance. Table 8 Troubleshooting (continued)Problem Possible cause and solution
Appendix A. TroubleshootingiX104 User’s Handbook   83Headphone or speaker volume is too low. • The volume may be in Mute mode or set too low. Follow the instructions in “Adjusting headphone or speaker volume” on page 50.• Make sure the volume control in your audio software is set to an audible level. An external device is not working with the computer. The device may need to be enabled in the computer’s configuration program (BIOS Setup). Contact your local help desk or reseller. The Status LED is red, continuous. • The computer is on, running under battery power, and the charge level in the battery has reached a critical level. Plug the computer into an AC/DC power source or install a charged battery.• The system has encountered a fault and is preventing normal operation. Contact your local help desk.The Status LED is red, blinking. The computer is powered on, running under battery power, and the charge level in the battery is at a minimum warning level. Plug the computer into an AC/DC power source or install a charged battery.Table 8 Troubleshooting (continued)Problem Possible cause and solution
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iX104 User’s Handbook   85BUsing BIOS and AOS Functions This appendix explains how to use the application and navigation buttons with the Basic Input-Output System (BIOS) program and the Advanced Operating System (AOS) Options menu.NoteThese functions are typically for use only by your system administrator or by authorized service technicians.Table 9 Using BIOS and AOS functionsUse this button... To perform this function  To start the BIOS program: When the computer is booting, press the P2 button and follow the instructions that appear on the screen.  Navigate. (You can also use the joystick to navigate, as described below.)Push the joystick control up, down, left or right to move a highlighted item accordingly (the same as pressing the arrow keys on a keyboard).Press the Enter button to perform the same functions as pressing Enter on a keyboard.
Appendix B. Using BIOS and AOS Functions86   iX104 User’s HandbookWhen the system is displaying a BIOS error (such as an invalid checksum), press the P1 button to bypass the error message and attempt a normal boot sequence (the same as the F1 key on a keyboard).When the system is displaying the iX104 logo, press the P2 button to run the BIOS setup utility (the same as the F2 key on a keyboard).When the system is displaying the operating system boot screen, press the P3 button to open the Advanced Operation System Options menu (the same as the F8 key on a keyboard).Table 9 Using BIOS and AOS functions (continued)Use this button... To perform this function
Appendix B. Using BIOS and AOS FunctionsEnabling manual LCD backlight controliX104 User’s Handbook   87Enabling manual LCD backlight controlWhen the LCD backlight control is in manual mode, the ambient light sensor is disabled and the computer no longer automatically controls the screen brightness.Follow these steps to disable the sensor and enable manual LCD backlight control:1. When the computer is booting, press the Function and P2 buttons to start the BIOS Setup Utility.The utility starts, displaying the Information Viewer tab.
Appendix B. Using BIOS and AOS FunctionsEnabling manual LCD backlight control88   iX104 User’s Handbook2. Select the LCD tab.3. In the LCD Backlight Control drop-down list, select Manual.4. Click OK.
iX104 User’s Handbook   89CGlossaryAdapter. A device that provides an interface between two dissimilar electronic devices. For example, the AC adapter modifies the power from a wall outlet for use by the computer.Advanced Power Management (APM). A facility consisting of one or more layers of software that support power management. The APM software interface enables applications, operating systems, device drivers, and the APM BIOS to work together to reduce power consumption.Alternating Current (AC). Electric current that reverses its direction of flow at regular intervals.Analog signal. A signal with characteristics such as amplitude and frequency that vary in proportion to (are an analog of) the value to be transmitted. Voice communications are analog signals.Application. A program that performs specific tasks on your computer, such as word processing or creating spreadsheets.BIOS. Programs that contain such basic hardware operations as an interaction with diskette drives, hard disk drives, and the memory.Board. A circuit board. An internal card containing electronic components called chips, which perform a specific function or increase the capabilities of the system.Boot. To load a program or operating system into system memory.Bits Per Second (BPS). In serial transmission, the instantaneous bit speed with which a device or channel transmits a character.Card. Synonym for board; see board.
Appendix C. Glossary90   iX104 User’s HandbookCompact Disk-Read Only Memory (CD-ROM). Stores data on metal-plated plastic discs.Compatibility. 1.The ability of one computer to accept and process data in the same method as another computer without modifying the data or the media upon which it is being transferred. 2.The ability of one device to connect or communicate with another system or component.Configuration. The specific combination of hardware components of the computer, and their operating status. The configuration of your computer includes pre-defined memory, type and speed of microprocessor, type of and size of hard disk drive, etc.Default. The preset parameter value automatically selected by the computer when you or a program do not provide instructions.Device driver. A program that controls communication between a specific peripheral device and the computer.Disk drive. The physical device that enables the computer to read from, and write to, a disk.Display. An image-producing device used to view computer output.Double-click. To press and release the pen/stylus twice within a time frame you define, without moving the pointer off the choice.Driver. Software that allows an application program to communicate with a particular piece of equipment, such as a printer or the pen/stylus.Hard disk drive (HDD). A sealed mass storage device used for storage and fast retrieval of programs and data. The factory installs this disk and only a trained engineer can remove it for servicing.Hardware. The physical electronic and mechanical components of a computer system. typically, the computer itself, CPU, memory, etc.Hertz. A unit of wave frequency that equals one cycle per second.
Appendix C. GlossaryiX104 User’s Handbook   91Interface. 1. Hardware and/or software components used specifically to connect one computer or device to another. 2. To physically connect one system or device to another to exchange information. 3. The point of contact between user, the computer, and the program (for example, the pen/stylus or a menu). Kilobyte (KB). A unit of 1024 bytes measuring storage space, typically in memory or on storage media such as a diskette or hard disk drive.Local area network (LAN). Assembly of separate computers into an integrated network that connects the various computers together and to common devices such as printers and fax machines.Light Emitting Diode (LED). A semiconductor device that emits light when a current is applied.Liquid Crystal Display (LCD). liquid crystal sealed between two sheets of glass coated with transparent conducting material. Applying a voltage between the glass sheets darkens the liquid crystal to provide contrast to lighted portions of the display.Megabyte (MB). A unit of data storage equal to 1024 kilobytes.Megahertz (MHz). a unit of wave frequency that equals 1 million cycles per second.Modem. A device that connects your computer to a telephone line, allowing it to communicate with another computer at another location.PC Card. A plug-in accessory card that conforms to the PCMCIA standard.Pen. See stylus.Peripheral device. An input/output device that is external to the central processor and/or main memory such as a printer or scanner.Pixel. Picture elements (tiny dots) that compose a screen image.
Appendix C. Glossary92   iX104 User’s HandbookPort. The electrical connection through which the computer sends and receives data to and from devices or other computers.Program. A set of instructions a computer can execute to tell the system what to do and how to do it.Random Access Memory (RAM). A hardware component of your computer that temporarily stores active program code and data.Reset. The act of reloading the operating system.Resolution. The number of pixels displayed on the screen. A higher resolution provides greater clarity and allows more information to be displayed on the screen at once.Restart. Resetting a computer without turning it off (also called warm boot or soft reset).Resume. The act of returning the computer to an active, operational state.Read Only Memory (ROM). The portion of your computer’s memory that contains permanent instructions, and which cannot be modified.Status Indicator (LED). a light above the LCD screen which indicates the current status of a particular device or hardware component.Stylus. A writing instrument. For pen computers, the stylus is used to interface with the LCD and digitizer.Suspend mode. A power conservation mode in which electrical current is removed from most components of the computer.Universal Serial Bus. A serial interface that enables communication between devices and the computer.
iX104 User’s Handbook   93DHardware SpecificationsThis appendix provides specifications for the iX104.Physical specificationsProcessing specifications* Varies according to your computer’s configuration.Dimensions 11.20” x 8.25” x 1.6” (WxHxD)283.9mm x 209.3mm x 40.8mmWeight 4.45 lbs. (2.02kg)*CPU Pentium III with SpeedStep technology*Chip set 133MHzProcessor speed 866 MHz*
Appendix D. Hardware Specifications94   iX104 User’s HandbookMemory/storage specifications* Varies according to your computer’s configuration.Main RAM • 256MB SDRAM (on-board/PC133)• 144-pin SODIMM modules512MB module available. Special rugged memory modules: conformal coated and custom locking tabs to protect against moisture and vibrationL1 Cache (CPU) 32KB on-dieL2 Cache 512KB on-dieBIOS ROM 8Mbit (FWH)Hard Disk Drive 2.5” HDD shock mountedMinimum 20GB IDE HDD*Ultra DMA 100BIOS ROM 8Mbit (FWH)
Appendix D. Hardware SpecificationsiX104 User’s Handbook   95Display specificationsDisplay • Color LCD• Active Digital Sensor and Pen•   orPassive Palm Rejection Touch Panel• 32-bit True color• 10.4” TFT XGA (1024x768), 16M colors• Brightness: 16 levels• Viewing Angle:• Horizontal: 30 degrees (min.)• Vertical: 10 degrees (min.) • Contrast Ratio: Typ. 250:1, Min 100:1VRAM Intel 830M chipset with 48 MB shared memory using Unified Memory Architecture (UMA) delivers low-power, high-performance 3D/2D graphics, video, and display capabilities. Dynamic Video Memory Technology (DVMT) dynamically responds to application requirements and efficiently allocates the proper amount of memory (48 MB maximum) for optimal graphics and system performance.
Appendix D. Hardware Specifications96   iX104 User’s HandbookInterface specificationsWireless Radio Bays • One internal Type 1 or Type II PC Card slot (PCMCIA Cardbus version 3.0)• One Internal mini-PCI slot• One internal OEM radio bay for RIM 1902G and 1802G GSM/GPRS radiosIntegrated Interfaces • DC-in• USB (1) 2.0• Microphone Jack• Headset Jack• Firewire (IEEE 1394)• LAN (RJ-45)• 15-pin D-SUB connector for external VGA monitorKeyPad / User Controls • Application buttons with primary and secondary functions• Power On/Off/Suspend/Resume button• Emergency Shutoff/Reset button• Integrated joystick slew controlAudio • ’97 Codec• On-board microphone with noise cancellation• On-board integrated stereo speakers (1W each)Status Indicators Power, Charge/DC-in, Warning
Appendix D. Hardware SpecificationsiX104 User’s Handbook   97Power specificationsMain Battery • 2 cell• Removable Lithium Ion Polymer• 10.8V @ 4500mAh• Warm-swappable• Recharge Time:• Suspend Life: Min. 5 days• Off State: Approximately 30 daysOptional Spare Battery • 4 cell• Removable Lithium Ion Polymer• 10.8V @ 9000mAh• Warm-swappable• Recharge Time:• Suspend Life: Min. 5 days• Off State: Approximately 30 daysBridge Battery • 6-cell Li ION, 45mAh• Life: (with Suspend-to-RAM on bridge battery only): 3 to 5 minutes from full chargeAC Adapter Auto-sensing 100-240V, supplying 19 VDC, with a current of 3.75 A
Appendix D. Hardware Specifications98   iX104 User’s HandbookEnvironmental specificationsTemperature • Operating: -4o to 140o F (-20o to 60o C)•Storage: -40o to 167o F (-40o to 75o C)Humidity 0% to 95% non-condensingShock/Drop Three-foot drop to concrete, all surfaces, edges and cornersVibration 0.04g^2/Hz, 20 Hz - 1000 Hz-6dB/octive 1000 Hz - 2000 HzEnclosure Class Blowing rain:4”/hr, 40 mph wind andMIL-STD-810F Method 506.4 Procedure 1Drip:7 gal/ft2/hrMIL-STD-810F Method 506.4 Procedure IIISand and dust:Particle size < 149 µm, 10 + 7 g/m3 particle density 1.5 m/s to 8.9 m/s wind speedMIL-STD-810F Method 510.4 Procedure 1Salt Fog:5% saline for 48 hr (12 hr wet, 12 hr dry, 2 cycles)MIL-STD-810F Method 509.4Contamination by fluids:Detergents, brake fluid, aromatic hydrocarbonsMIL-STD-810F Method 504Solar radiation:1120 W/m2 (355 Btu/ft2/hr) UVB @ 50° C, 7x24 hr cyclesMIL-STD-810F Method 505.4
Appendix D. Hardware SpecificationsiX104 User’s Handbook   99Agency approvalsOperating systemsEmissions • EN55022 (CISPR22) Class B• FCC 15, Class B•DOC Class B•CE MARKImmunity • EN55024• FCC 15, Class B•DOC Class BSafety • UL and cUL Listed, UL 1950, 3rd Edition• TuV T-Mark, EN60950• UL and cUL Listed, UL 1604*RF exposure • OET 65Radio approvals • 47 CFR Part 22, 24• 47 CFR Part 15COperating Systems • Microsoft Windows XP Tablet PC Edition• Microsoft Windows XP Professional• Microsoft Windows 2000 Professional
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iX104 User’s Handbook   101EAgency NoticesFCC noticesThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Modifications not expressly approved by Xplore Technologies could void this user’s authority to operate the equipment.NoteThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: -  Reorient or relocate the receiving antenna.-  Increase the separation between the equipment and receiver.-  Connect the equipment into an outlet on a circuit different from   that to which the receiver is connected.-  Consult the dealer or an experienced radio/TV technician for   help.
Appendix E. Agency Notices102   iX104 User’s HandbookRF eposure Tests for SAR are conducted using standard operating positions specified by the FCC with the tablet PC transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the tablet PC while operating can be well below the maximum value. This is because the tablet PC is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. Before a tablet PC model is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the FCC for each model. (Body-worn measurements may differ among tablet PC models, depending upon available accessories and FCC requirements). While there may be differences between the SAR levels of various tablet PCs and at various positions, they all meet the government requirement for safe exposure. This device was evaluated and shown to comply with FCC SAR guidelines. Avoid covering or holding antennas when transmitting. Antenna locations are shown in the following figure.antenna locations
Appendix E. Agency NoticesiX104 User’s Handbook   103For body worn operation, to maintain compliance with FCC RF exposure guidelines, use only Xplore approved accessories. When carrying the tablet PC while it is on, use the specific Xplore-supplied or approved carrying case, holster, or other body-worn accessory.Use of non-Xplore-approved accessories may violate FCC RF exposure guidelines and should be avoided.Health and Safety InformationExposure to Radio Frequency (RF) SignalsYour wireless tablet PC is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on the safety standards previously set by both U.S. and international standards bodies: ■American National Standards Institute (ANSI) IEEE. C95.1-1992■National Council on Radiation Protection and Measurement (NCRP). Report 86. 1986■International Commission on Non-Ionizing Radiation Protection (ICNIRP) 1996■Ministry of Health (Canada), Safety Code 6. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.The exposure standard for wireless mobile tablet PCs employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg .
Appendix E. Agency Notices104   iX104 User’s HandbookNoteIn the U.S. and Canada, the SAR limit for mobile tablet PCs used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in.DOC (Industry Canada Notices)Notice to Users of Radio and TelevisionThis Class B digital apparatus meets all requirements of Canadian Interference-Causing Equipment RegulationsCET appareil numérique de la class B respecte toutes les exigence du Réglement sur le matérial brouilleur du Canada.Notice to Users of the Canadian Telephone NetworkNoticeThis equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment.Before connecting this equipment to a telephone line the user should ensure that it is permissible to connect this equipment to the local telecommunication facilities. The user should be aware that compliance with the certification standards does not prevent service degradation in some situations.
Appendix E. Agency NoticesiX104 User’s Handbook   105Repairs to telecommunication equipment should be made by a Canadian authorized maintenance facility. Any repairs or alterations not expressly approved by Xplore or any equipment failures may give the telecommunication company cause to request the user to disconnect the equipment from the telephone line. NoticeThe Ringer Equivalence Number (REN) for this terminal equipment is 0.0. The REN assigned to each terminal equipment provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five. Avis Aux Utilisateurs Du Réseau Téléphonique Canadien■›’’’’Industrie Canada a approuvé le materiel.■’utilisateur est averti que même la conformité aux normes de certification ne peut dans certains cas empêcher la dégradation du service.■’’’’équipement de la ligne téléphonique.■›’’’’excède pas 5.UL NoticeThis unit requires an AC adapter to operate. Use only UL Listed Class 2 Adapters with an output rating of 19 VDC, with a current of 3.75 A. AC Adapter output polarity:
Appendix E. Agency Notices106   iX104 User’s HandbookFor authorized repair technicians onlyWARNINGFor continued protection against risk of fire, replace only with the same type and rating fuse.WARNINGDanger of explosion if Lithium (clock) battery is incorrectly replaced. Replace only with the same equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instruction.System disposalIn the event of system disposal, observe the following information regarding proper procedures in the State of Vermont.The liquid crystal display (LCD) lamps used in this system contain mercury. In the event of system disposal, be sure to follow local guidelines.aa
iX104 User’s Handbook   107IndexAair flow vents, location 22ambient light sensordisabling 45location 19antenna covers, location 20Bbattery alarm settings, changing 59battery packcharge time 54charging 53checking charge status 59checking the charge 54conserving power 61discarding 57installing 57location 20removing 55battery release latch, location 20BIOS Setup Utility, using 85CCD-ROM drive, connecting 47convection air flow cover, location 20Ddigital camera, connecting 47digital video camera, connecting 47docking 46double-click, performing with pen 40dragging and dropping, performing with pen 40DVD drive, connecting 47Eemail, starting 29FFirewire (IEEE 1394) connector, location 23Firewire devices, connecting 47Hheadphone connector, location 23headphone volume, adjusting 50headphone, connecting 50Hibernation modedescription 36enabling 60hot keys, programming, see keys, programming     hot keysIinput device, selecting 30Internet Explorer, starting 29iX104accessories 16maintaining 73preventing overheating 74protecting from damage 73
Index108   iX104 User’s Handbooksafety procedures 73storing 75Jjoystickusing 43using in landscape mode 32using in portrait mode 31KKensington lock slot, location 22keysAlt-Tabdescription 29location 28Ctrl-Alt-Del 29description 29Ctrl-Alt-Deletelocation 28Ctrl-Escdescription 29location 28descriptions 29Enterdescription 29location 28Esc, using 30Functiondescription 29location 28Function mode hot key combinationsdefault functions 62descriptions 30navigation, using 31P1default function 62description 29location 28P2default function 62description 29location 28P3default function 62description 29location 28Power On/Off/Suspend/Resumelocation 22programming hot keys 62, 63to perform other key functions 69to perform pre-defined functions 67quick-start diagram 28Screen Rotationdescription 29location 28Secure Attention Sequence (SAS) 28Windows Start Menudescription 29location 28Windows Toggledescription 29location 28LLAN connector, location 23LCD backlightdecreasing brightness 30, 45disabling automatic control 45enabling manual control 87increasing brightness 30, 45
IndexiX104 User’s Handbook   109LEDs 26Brightness LED meanings 27Status LED meanings 26left button click, performing with pen 40local area network (LAN), connecting to 48logging on 29Mmicrophoneconnecting external 49connector location 23location 19volume, adjusting 49monitoractivating 51connecting 51sending video display to 30monitor connector, location 23Nnavigatingin landscape mode 32in portrait mode 31Navigation 32navigation control key, see joystick 43Oonline help, opening 29PPage Downperforming in landscape mode 32performing in portrait mode 31Page Upperforming in landscape mode 32performing in portrait mode 31pencalibrating 77double-click speed, changing 41dragging and dropping 40holder, location 20location 20performing a double-click 40performing a right-click 40performing left button click 40positioning in holder 42replacing 80tether, using 42using 39, 40pen calibration programopening 30using 77power connector, location 23Power On/Off/ Suspend/Resume keylocation 22Power Options Properties windowopening 58power schemes, changing 58power settings, changing 60power use, managing 58projection panelactivating 51connecting 51sending video display to 30
Index110   iX104 User’s HandbookQquick-start guide 28RReset switchlocation 19using 35resuming operation 38right-click, performing with pen 40Sscreenlandscape mode 29portrait mode 29protecting 75screen orientationchanging 44landscape 44navigating 32portrait 44navigating 31screen protectorinstalling 76removing 76replacing 76screen, activeabout 15using pen with 39screen, touchabout 15using pen with 39scrollingperforming in landscape mode 32performing in Portrait mode 31serial number, location 20Shift+Tabperforming in landscape mode 32performing in portrait mode 31speaker volume, adjusting 50speakersconnecting 50location 19storing the computer 75support, contacting 18Suspend modedescription 36ending 38starting 37suspending operation 37Suspend-to-RAM mode, description 36TTabperforming in landscape mode 32performing in portrait mode 31troubleshooting 81turning off the computer 34turning on the computer 33UUSB port, location 23USB-compatible device, connecting 48Vvideo outputchanging from monitor to computer 51changing to monitor 51
IndexiX104 User’s Handbook   111volumeadjusting headphone 50adjusting microphone 49adjusting speaker 50WWindows Task Manager, launching 29XXPL expansion module, connecting 52XPL expansion port, location 22, 24Xplore Tablet Dockdocking connector location 25using 46Xplore Technologies, contacting 18
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